Records management is generating an unusual degree of passion lately. Long held captive to an image of dusty file cabinets in the basement, accessed only when needed for legal purposes, records management is now being recognized as a critical component in information governance, a vital process that extends beyond -- but includes -- records management. Auto-categorization is helping to reduce the burden on users to declare and categorize documents as records, a step that is often overlooked or incorrectly carried out. Records management is a fundamental cornerstone of good governance, says Galina Datskovsky, SVP of information governance at Autonomy and president of ARMA International. Even in sluggish economic times, the value of records management appears to be strong enough to prompt continued expansion. The global market for records management is expected to grow at 10% per year from 2011 through 2015, according to TechNavio.
By Judith Lamont, KMWorld senior writer Three HOT issues in RECORDS MANAGEMENT Information governance, auto-categorizat
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