CUSTOM CLOTHING
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CUSTOM CLOTHING
“YOU DON’T HAVE TO COME TO US, WE’LL COME TO YOU”
PRESENTATION 1: SYSTEMS REQUEST
Project Sponsors:
Ambarish Regmi
Han Le
Miriam Barrera
ISAM 4635
Systems Analysis & Design
COMPANY BACKGROUND
Small custom clothing store (tailor to specific
needs).
Located on 2700 Bay Area Blvd.
Serving local Clear Lake Area.
Started with 50 customers the first year and
now currently serving about 700 customers
(3-years later).
Currently using paper based processing
system.
BUSINESS NEEDS
Replace the current system with
computerized system.
Shift efforts to improve customer
services.
Meet the business growing demand.
Increase sales.
BUSINESS REQUIREMENTS
Store customer, order, inventory,
clothing line, and employee information.
Have a user friendly interface.
Provide an easy way to update existing
information and add new information.
Aid in managing inventory.
Aid in internal order tracking.
BUSINESS VALUE
Customized customer services to meet
individual needs.
Fast and reliable response to orders.
More time to invest in marketing.
Capability to expand the business.
FEASIBILITY ANALYSIS
TECHNICAL FEASIBILITY
High Risk
Major transition from paper-based system to
a computerized system.
Requiring considerable internal staff training.
This type of computerized system is widely
used in variety of businesses.
To gain competitive advantage with the use
of this system.
FEASIBILITY ANALYSIS (cont…)
ECONOMICAL FEASIBILITY
Tangible Benefits
Increase annual sales by at least 30%
from new customers.
Increase annual sales by at least 35%
from existing customers.
Lower inventory cost by 30% with JIT.
Lower operational cost by 10%.
FEASIBILITY ANALYSIS (cont…)
ECONOMICAL FEASIBILITY (cont…)
Intangible Benefits
Customer satisfaction.
Fast and reliable services for a reasonable
price.
Not limited to local community anymore.
On-sight service (if desired).
Reduce customer complaints.
FEASIBILITY ANALYSIS (cont…)
ORGANIZATIONAL FEASIBILITY
Low level of risk
The system’s goals is
Increase sales
Customer satisfaction
SPECIAL ISSUES OR CONSTRAINTS
The system should be completed and
implemented within 12 months from the
start date which is expected to be at the
end of October 2006, before the holiday
shopping season starts.
Time consideration to convert our
current paper-based system into new
computerized database.
Questions?
Thank you for your time.
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