Born 23rd August 1969 in Harrogate, North Yorkshire.
8/02 to 12/02 Dreafern, Nottingham
Temporary position with Road Safety at the City Council. Design, implementation and maintenance
of the Safety Camera team’s web presence. I started out by buying the domain, then choosing a
host, designing the website, creating the content, uploading the site to the server and then updating
it as often as it needed updating (weekly, at least). The entire site runs in php/css written in
Macromedia Studio MX (text-only mode, naturally). I managed the email that was going through
the domain. All the testing of the site was done by me, and was to ensure that the website worked
according to the specifications agreed by me and the Safety Camera team. I also provided technical
support of Microsoft applications to the Road Safety team.
10/01 to 7/02 Dreafern, Nottingham
Temporary position working at the Traffic Control Centre, Nottingham. Website re-design and
update, technical support, general networking duties. I was hired as a temp to re-design parts of the
Traffic Control Centre’s website, assist people with any technical issues they may have, and help
the network manager with various miscellaneous tasks. All the html I wrote there was done in
notepad, running under Windows NT4 on a Novell network. All testing was done by me to ensure
that the pages displayed correctly in MSIE and Netscape.
1/01 to 9/01 AGENCY.COM, Paris
Desktop Support Specialist. Starting in the Systems team, I was the technical support operative
within a team of three Systems staff. I handled all the requests for technical support, installed and
configured Windows2000 Professional on desktop PCs for all the new starters, supported a wide
range of software, from MS Office 2000 to Adobe Photoshop 5.5, liaised with the London office on
issues relating to their servers, and set up rooms for viewing webcasts. I also set up my own
Windows2000 Advanced Server machine to create and install Norton Ghost image files, and
quickly acquired a reputation of expertise in using Ghost, culminating in my giving the London
office support and advice on taking and writing images.
Then, I left the Systems team to start work as a billable HTML developer, working on projects such
as updating Adaptec’s European website and translating design documents from French into
10/00 to 12/00 City Council, Nottingham
Technical Administrator. The Traffic Management service area finally got the go-ahead to employ
staff for the NET Project, a multi-million pound tram-building consortium. My duties were to
provide administrative support for all the Traffic Management engineers working on the NET. I
used to copy, or print from AutoCAD2000, and circulate large plans amongst various teams within
the City Council. I also used to be responsible for the production and circulation of all internal and
external memoranda. My many and various technical computer skills were often called upon,
including advising engineers on the computer hardware required to run some fairly power-hungry
traffic simulation programs. During this time I studied MS PowerPoint courses, and did the
necessary training to be the Environmental Management Systems representative for the service
2/00 to 10/00 Dreafern, Nottingham
Temporary position with the City Council, working in the Traffic Management Service Area.
Duties varied, and included logging the mail, and handling the Public Consultation required for the
proposed On-Street Parking Charges scheme. I also handled all the email for the entire office,
performed any internet searches required by anybody in the office, produced the service areas
monthly newsletter, burned CD’s for anyone who wanted them, and received training on how to use
7/99 to 2/00 Thorn Baker, Nottingham
Temporary position with the NET Project, based at the City Council. Setting up a database in
Microsoft Access, and being the first point of contact for companies and individuals within the City
area wishing to find out about the Tram being built. I worked closely with the Environmental
Services PR Team on Tram-related, and other, issues.
5/99 to 7/99 Thorn Baker, Nottingham
Temporary position with Nottingham City Council’s Waste Management Department. Project Co-
ordinator, collecting and collating information needed to use as evidence for a Charter Mark
application. Involves liaising with department heads and front-line staff to find out how the
department meets the criteria as set out by Service First, and what changes need to be made to the
activities of the department when these criteria are not met. Includes doing preliminary research on
the Internet, storing results on MS Word running in Windows 3.11.
9/98 to 5/99 Thorn Baker, Nottingham
Temporary position with Nottingham City Treasurer’s Department. Working in the accounts section
(financial services) reconciling and inputting petty cash returns, and invoices, from various
education and social services establishments; including schools, elderly persons homes etc. Using
OLAS accounts package in Windows 95.
8/95 to 12/97 Studying at colleges to facilitate entry into university.
12/94 to 8/95 London News Service, London.
Part-time picture library assistant. Filing and retrieving photographs for busy picture desk. My
duties included answering the telephone and taking requests for pictures from newspapers,
magazines, television programmes and private individuals, and occasionally assisting picture desk
with Apple Macintosh system.
9/93 to 12/94 Studied at South Notts College and UNL.
5/91 to 8/93 Weinel and Partners Ltd, London
Investment Manager. Setting-up and running investment department under Investment Director.
First task was to create and maintain a database and mailing list of 2000 potential clients. Analysing
Shares, Currencies, Investment Trusts, SICAV’s and Unit Trusts. Switching unit-linked Life and
Pension Funds, managing Broker Bonds, switching Tracker Funds. Administration of department
and compliance to regulatory association. Giving buying and selling orders to stockbrokers over the
telephone, dealing with clients’ queries over the telephone and in writing. Typing all my own
correspondence with clients, including monthly account statements and fee invoices. Dealing with
all office computer-related problems on PC’s networked to a Novell server.
12/89 to 4/91 Jonathan Wren, London.
Various temporary contracts in Investment and Legal Industries.
5/89 to 11/89 Saunders, French and Co. Ltd, Glasgow.
Investment Analyst. Active management of Broker Bonds, analysing, buying and selling Shares
(UK and Foreign), Currencies and Investment Trusts. Producing charts for use as sales aides on an
NEC APC3, or an APC4 portable at home, and using a seven-colour HP plotter.
8/88 to 4/89 J.Trevor Financial Services Ltd, London.
Investment Analyst, using computerised Technical Analysis system running on an NEC APC3.
Switching unit-linked Life and Pension Funds. Producing charts for use as sales aides. Liaising and
meeting with clients to deal with their problems and queries. I helped set up the office
administrative computer system, running WYSE dumb-terminals.
4/87 to 8/88 Executive Asset Management Ltd, Forest Row, Sussex.
Office Junior. General office duties, including ‘Stop-Loss’ monitoring, buying and selling Unit
Trusts on behalf of clients. Answering the telephone, opening and distributing mail, updating
market data via modem on a daily basis. Keeping a client database up and running on an IBM PC
and a Digital Rainbow.
Languages I speak English and French as I have lived in France for four years of my life. Whilst
in France as a teenager, I attended a normal French state school and studied fashion photography as
a photographic assistant in my spare time.
Interests I enjoy swimming, reading, medieval history and computers. I have a strong
computer background, having had experience of personal computers from a Commodore Pet in
1979 to having built my own home PC’s.
1979 to 1981 Michael Hall, Forest Row, Sussex.
1981 to 1984 Collège Buffault, Paris, France.
1984 to 1987 Sackville School, East Grinstead, Sussex.
‘O’ Levels: French, Computer Studies, English, Maths, Physics, Drama.
‘A’ Levels: French, History.
IT Experience to date.
Specifying workstations, choosing hardware and building them.
Installing and configuring Operating Systems: Windows 9x/NT4/2000/XP. FreeBSD 4.5-
Troubleshooting and maintaining Operating Systems: Windows 9x/NT4/2000/XP, UNIX.
Troubleshooting and maintaining hardware: i386+ architecture, IDE, SCSI.
Server applications I run at home, currently on a UNIX server:-
· Mail: sendmail, postfix, horde/imp, pop3, imap, SpamAssassin, procmail, fetchmail.
· http: apache, mod_php4, phpbb, mysql.
· FTP: pure-ftpd using mysql client account database
· DNS: named/bind.
· IRC: bahamut ircd, irssi, xchat
· Misc networking: SSH, MRTG, IPFW, DUMMYNET, NTP, Samba.
· Other: vinum, cron, screen, XFree86, X11, KDE3.
I run a home network consisting of a UNIX server and two Windows XP workstations, all built by
me from hand-picked hardware. DHCP and routing handled by an SMC Barricade
router/firewall/switching-hub. All on 100mbit TCP/IP.
Using Mac OS9, Mac OSX, UNIX, Windows 3.x/9x/NT/2000/XP, Novell Netware, DOS.
Updating software and FreeBSD from CVS source, compiling, installing. Patching source prior to
Designing websites, writing html with CSS. Building, installing and maintaining webservers, using
Windows NT4/2000 with apache or IIS, or UNIX using apache.
Using Norton Ghost to take images of installations, then installing the images across a network to
multiple recipient machines. Includes creating working Norton Ghost bootdisks, with custom NIC
Setting up client workstations to operate on a Windows NT domain, with LDAP.
Setting up client workstations to operate on a Windows NT domain, with Novell Netware.
Setting up client workstations to operate on a Windows NT workgroup.
Configuring Outlook, Outlook Express, Eudora, Agent, Photoshop, Paintshop Pro, MS Office
versions from ancient to Office2000, Proxies and miscellaneous other packages on Windows
I am completely comfortable using a UNIX shell, be it csh, bash or any derivatives.