London Refugee Voice by sRG9Kc


									            .London Refugee Voice Group
            .C/o HornHouse, Market Approach
            .Cocoon of Africa Community
            .Off Lime Grove, Shepherds Bush                          Funded by The National Lottery
            .W12 8EE
            .                                                        th rough Big Lottery Fund
        London Refugee Voice

                                                JOB DESCRIPTION

            Job Title:                        Project Support Officer (Administration and
                                              ( Part Time – 3 days)

            Salary Grade:                     £20970.00 per annum ( pro rata)
                                              Plus LW

            Reports to:                       Co-ordinator

            Location:                         London

            Date of last revision:            September 2008
            Closing date:                     21 November 2008


London Refugee Voice (LRV) has been in operation since 1986 (as Refugee Working Party)
during which period it provided consistent lobbying and advocacy to further the interests and
needs of refugee communities in London.
LRV has provided a forum in which refugee communities’ representatives can both exchange
information and come face to face with policy makers, statutory services providers, etc., to ensure
refugee issues are highlighted for the purpose of strategic development and fed into service
LRV has played an important role in advocating and campaigning for the fair and humane
treatment of all asylum seekers who come to the U.K. to seek protection. LRV participates in the
development of policy with policy makers and legal advisors from a variety of statutory sector
organisations and departments who valued the collective action and voice of refugees in the
development and implementation of their work.

            Main Purpose and Context of Job
            The Project Support Officer is a part time to become full time in February 2009
            position to assist with the implementation of the BASIS project and to undertake a
             number of common functions, and contribute to team goals with specific duties
             agreed with the Coordinator. Emphasis will focus on membership recruitment drive
             hence the need for aggressive outreach, administration and database maintenance.

             Main Duties and Responsibilities

1.          Administrative support to the Coordinator

             As agreed with the Coordinator, the Project Support Officer will normally
             take specific responsibility for delivering administrative support to the
             Coordinator. The allocation of work is subject to periodic review with the Co-
             ordinator and may result in new priorities being agreed.
             The Administrative tasks the postholder will be asked to perform will include:

1.1         Arranging meeting dates and appointments, booking rooms and external
            venues and catering where necessary. This may involve a rapid and flexible
            response in convening meetings internally and externally.

1.2         Assisting in organizing seminars, training days and other events. This will
            involve booking venues, sending out mailings, organizing publicity,
            administering bookings, organizing catering, preparing reports, note-taking
            and assisting at events.

1.3          Responding to general enquiries, taking messages.

1.4         Word processing reports and other documents to meet high quality                       standards.

             1.5 Be familiar with administrative policies and procedures related to Finance,                                  Data
             Protection, Equal opportunities and working with or as volunteers

                       1.6        Maintaining filing systems on paper and on computer. Assisting in designing and

            implementing new systems in response to requirements.

                       1.7        To maintain electronic databases of LRV’s membership and its campaigners

                       1.8        To maintain and support the development of LRV’s campaigns, both through e-

            campaigning and local campaigning

2.          Strategic Support to the Coordinator

             The postholder will:
      2.1   With the Co-ordinator, agree priorities for the forthcoming weeks to ensure adequate cover for support is available.
May 28, 2012
Page 3

2.2       Service strategic networks and project groups established by LRV.
2.3       To collate existing information to create a regional map of refugee communities and networks
          engaged in enterprise work

2.4       To be instrumental in planning and reviewing using a focussed and measurable approach to
          service delivery, and actively participate in monitoring, evaluation and further development of

2.5        To facilitate access to relevant and up-to-date information and advice on refugee
          issues and policy development.

2.6       In conjunction with the Coordinator, to maintain and develop the relevant contents of LRV
          website and the dedicated e- campaigning website

2.7       To contribute to LRV’s policy formulation through reflecting the views of members and

3 To carry out all the above duties in accordance with LRV’s policies, procedures, guidelines and other
      agreed documents.

3        Organisational development
3.1      To support RCOs to become more effective in planning, developing and delivery of
         quality services to their beneficiaries.

3.2       To improve practice through capacity building, organisational development and
           3.3 To facilitate opportunities for networking and help networks develop.

3.4        To represent London Refugee Voice in meetings of networks of RCOs, the voluntary
          sector, and statutory sector or professional groups, as appropriate

3.5       To co-ordinate the response to information needs of RCOs including the
          production and dissemination of LRV’s newsletters and other information
3.6       In the absence of the Co-ordinator manage the LRV Office.
                                CANDIDATE SPECIFICATION
            Project Support Officer ( Administration and Outreach)

  Note to all Candidates: We will be shortlisting on the basis of those criteria marked as Essential.
  Please ensure that your application includes your response to those criteria and that you show us how
  you meet them through describing and demonstrating your knowledge, experience, understanding etc.

Knowledge                                                                                        Essential
Secondary education and at least three years working experience in a similar position or             E
related environment

Knowledge of the practical issues related to refugee community organisation.                         E

Understanding of how to process complex information in terms of collating, organising                E
and distributing information clearly and also how to plan, deliver and evaluate effective
A good understanding of the special needs of refugee organisations particularly in              E
London .
Knowledge of the relevant legislation and main policies governing the work of                        D
voluntary organisations
Self-starting ability; able to work on own initiative.                                               E
Good, clear written and spoken English                                                               E
The ability to identify community needs and progress ideas to enable community groups                E
to meet those needs
The ability to train others and pass on skills & knowledge.                                          E
The ability to understand issues facing community groups and the culture of the                      E
voluntary sector.
The ability to build good working relationships within and outside the organisation,                 E
work effectively in partnership with refugee community organisations and others.
Ability to work effectively as part of the team, to share information and consult when               E
appropriate. Ability to work with volunteers.
Good organisational skills and the ability to manage and prioritise a demanding and                  E
diverse workload; the ability to work under pressure and to deadlines.
Good interpersonal communication skills; the ability to convey sometimes complex                     E
ideas and information to a variety of audiences in both written and spoken form; the
ability to produce clear and effective information materials both for presentation and
Experience of working in a multi-cultural environment.                                               D
Experience of designing and editing information materials                                            E
Experience of designing, delivering and evaluating training courses                                  E
Experience of managing projects                                                                           D
Other Requirements
A strong commitment to the work of London Refugee Voice                                         E
A sensitivity to working in a multi-cultural environment.                                            E
A strong commitment to and understanding of equal opportunities.                                     E
Flexible approach to working methods and service delivery, and a willingness to learn                E
new skills.
 Skills and the ability to undertake own administrative work.                                        E
May 28, 2012
Page 5

         How to Apply
         To apply please send a CV and motivational note not exceeding two A 4 pages explaining your
         interest in this opportunity, and indicating your suitability by addressing points as they appear
         on the person specification to : Pindurai Makufa, Coordinator, London Refugee Voice, Market
         Approach, Off Lime Groove, Shepherd’s Bush, W12 8EE or via email :

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