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									 HRCI •SPHR
SPHR - Senior Professional in Human Resources




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             Questions & Answers: 10
                                        Question: 1
There are many different types of organizations that people create to accomplish business goals.
Which business organization has just one person who is responsible for all decisions in the business,
retains all profits, and has unlimited personal liability for all business decisions?

A. Limited liability company
B. Partnerships
C. Corporation
D. Sole proprietorship


                                            Answer: D
Explanation:
A sole proprietor is the owner of the business, has the authority over the business, and is responsible
for all liabilities the business may incur.
Sole proprietorships are the easiest organizations to create and generally to manage.
Answer option B is incorrect. Partnerships are formed with two or more people and the people
involved generally share the decisions, profits, and liabilities.
Answer option A is incorrect. A limited liability company is similar to sole proprietorship, but the
owner has limited liability and is somewhat protected from the faults and liabilities of the legal
organization.
Answer option C is incorrect. A corporation is a legal entity that limits liabilities to the assets of the
organization.


                                        Question: 2
The Hay System was developed in 1934 by Edward Hay and evaluates job using three factors. Which
of the following factors is NOT one of the three elements of job evaluation of the Hay System?

A. Accountability
B. Problem solving
C. Experience
D. Knowledge


                                            Answer: C
Explanation:
Experience is actually part of the knowledge factor and isn't its own factor in the Hay System.
Answer option D is incorrect. Knowledge is one of the three factors in the Hay System.
Answer option B is incorrect. Problem solving is one of the three factors in the Hay System.



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Answer option A is incorrect. Accountability is one of the three factors in the Hay System.


                                        Question: 3
There are four levels of evaluation according to Kirkpatrick's Theory. Which of the following is NOT
one of the four levels of evaluation?

A. Confirmation
B. Reaction
C. Behavior
D. Learning


                                           Answer: A
Explanation:
Confirmation is not one of the four levels of evaluation in Kirkpatrick's Theory of Evaluation. The four
levels are reaction, learning, behavior, and results.Kirkpatrick's four levels of evaluation model are as
follows:
Reaction of student: This level of evolution measures the initial reaction of the participants.
Learning: The learning evaluation method uses a test to measure whether the students have learned
the presented information.
Behavior: This level of evaluation uses a test to measure how well participants have learned the
information presented in the training.
Results: This level of evolution provides the feedback to the business whether the training have an
impact on the business results or not.
Answer option B is incorrect. Reaction is one of the four levels of evaluation in Kirkpatrick's Theory.
Answer option D is incorrect. Learning is one of the four levels of evaluation in Kirkpatrick's Theory.


                                        Question: 4
As a Senior HR Professional, you must be aware of contracts, laws, and commitments made to
employees. Which of the following statement is an example of an express contract that could affect
a person's employment?

A. You will do what I say when I say it.
B. Either party, the employer or employee, can terminate the employment relationship at will.
C. If you quit that position in our company, we'll give you this position here.
D. You'll have a job as long as we're in business.


                                           Answer: D


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Explanation:
A verbal promise to continue employment under certain conditions is an example of an express
contract. An express contract can negate employment at will.
Answer option C is incorrect. This statement is the definition of the employment at will relationship.
Answer option C is incorrect. This statement is an example of promissory estoppel - if the company
doesn't follow through on the promise.
Answer option A is incorrect. This statement is likely an example of an employee who's going to
experience constructive discharge. This happens when the employer makes the environment so
hostile that the employee resigns.


                                       Question: 5
Frank is a manager in his organization and he wants his team to take charge of actions, duties, and
work to be completed. Frank would like to delegate more duties to this team to show that he trusts
them in their work. If Frank does this what must he also do for the team?

A. Review their decisions to see their effectiveness
B. Allow the team to act without waiting for his approval
C. Review their work to see their performance
D. Add safeguards to the decisions to review their choices before they're enforced
Explanation: Answer option B is correct.
Delegating authority is more than delegating responsibility. If Frank truly wants to delegate authority
he should set boundaries and then let
the team act accordingly without waiting for his approval or opinion.
Answer option C is incorrect. This is ideal in any environment, even those without delegation of
authority to the project team.
Answer option A is incorrect. Frank can review the team's decisions, but this isn't the best choice for
the scenario.
Answer option D is incorrect. Adding safeguards to review the team's decisions doesn't really
delegate the duties of the team.

Question: 6
Certain organizations are required by OSHA to complete and file the OSHA Form 300 to report a log
of work-related injuries and illnesses. How many employees must an organization have to be
required to complete the OSHA Form 300?

A. 22
B. 44
C. 11
D. 33


                                           Answer: C



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Explanation:
All employers with 11 or more employees must complete Occupational Health and Safety Act (OSHA)
Form 300, 300A, and OSHA Form 301.
OSHA consultants provide free services to assist employers in identifying workplace hazards and the
standards that apply in their workplaces.
The consulting service requires employers to abate any hazards that are identified during the
consultation but does not fine them for violations.
Answer option A is incorrect. All employers with 11 or more employees are required to complete the
form, not 22.
Answer option D is incorrect. All employers with 11 or more employees are required to complete the
form, not 33.
Answer option B is incorrect. All employers with 11 or more employees are required to complete the
form, not 44.


                                      Question: 7
An organization is meeting with its key executives including Janice, an SPHR. In this meeting the
organization is looking for direction on the company's strategy. Janice defines five stages of
strategic planning for an organization. Which of the following is the correct order of strategic
planning for most organizations?

A. Pre-planning stage, environmental scan, formulate strategy,      evaluate strategy and make
adjustments, implement strategy
B. Pre-planning stage, environmental scan, formulate strategy,      implement strategy, evaluate
strategy and make adjustments
C. Pre-planning stage, formulate strategy, environmental scan,      implement strategy, evaluate
strategy and make adjustments
D. Pre-planning stage, formulate strategy, environmental scan,      implement strategy, evaluate
strategy and make adjustments


                                         Answer: B
Explanation:
The correct order of strategic planning for most organizations is as follows:
1.Pre-planning stage
2.Environmental scan
3.Formulate strategy
4.Implement strategy
5.Evaluate strategy and make adjustments
The pre-planning stage assess where the organization is now, the environmental scan defines where
the organization is now, the formulate strategy defines where the company wants to go. The
Implement strategy defines how the company will arrive. The evaluation of the strategy is an
opportunity to make corrections and adjustments to the plan.




http://www.examcertify.com/SPHR.html                                                        Page 5
Answer options C, A, and D are incorrect. These are incorrect orders of strategic planning.


                                       Question: 8
John is a nonexempt employee in your company and he works Monday through Friday, 8AM to 5 PM.
He will be flying from Chicago to Nashville on Sunday afternoon to represent your company in a
trade show on Monday. The flight from Chicago leaves at 4PM and will arrive in Nashville at 6PM.
How many hours of compensation is John eligible for because of the Sunday flight according to the
Fair Labor Standards Act?

A. 2
B. 1
C. Zero
D. 3
Explanation: Answer option B is correct.
The Department of Labor and the FLSA does not consider travel time outside of normal working
hours to be compensable. Because John works between the hours of 8AM and 5PM his flight is
eligible for just one hour of compensation. This is true even though the flight happens to be on the
weekend.
Answer option C is incorrect. John will receive one hour of payment, not zero.
Answer option A is incorrect. John will only receive one hour of payment as one hour is between his
regular working hours and the other is not.
Answer option D is incorrect. John won't receive time and a half for his travel.

Question: 9
This nonmathematical forecasting technique uses rounds of anonymous surveys to predict a likely
outcome. After each round of the survey, the results are tallied and a new survey can be resubmitted
to the survey participants. Which technique is discussed?

A. Delphi technique
B. Nominal group technique
C. Trend analysis
D. Management forecasts


                                          Answer: A
Explanation:
The Delphi technique uses rounds of anonymous surveys to predict a likely outcome. After each
round of the survey, the results are tallied and a new survey can be resubmitted to the survey
participants. Eventually, consensus is found among the group on forecasting, risks, and other
organizational decisions.
Answer option D is incorrect. Management forecasts are predictions made by experienced managers
considered to be subject matter experts in their field or in the organization.




http://www.examcertify.com/SPHR.html                                                          Page 6
Answer option B is incorrect. The nominal group technique is a nonmathematical forecasting
technique in which participants meet in person and share ideas as in brainstorming sessions. The
group discusses and ranks the forecasts collectively, not anonymously as in the Delphi technique.
Answer option C is incorrect. Trend analysis studies results to mathematically predict the likely
outcome.


                                      Question: 10
Lisa is developing a new training course for company using the ADDIE approach for the seminar. Her
assistant, Hans, asks what ADDIE means. Which of the following is the correct definition of ADDIE?

A. Aptitude, Design, Diversity, Implementation, Evaluation
B. Analysis, Design, Development, Implementation, Evaluation
C. Aptitude, Design, Deliver, Investigate, Evaluation
D. Analysis, Development, Diversity, Implementation, Excel


                                           Answer: B
Explanation:
ADDIE is most often associated with instructional design. It means Analysis, Design, Development,
Implementation, Evaluation.
The ADDIE model is the generic process traditionally used by instructional designers and training
developers. The five phases - Analysis,
Design, Development, Implementation, and Evaluation - represent a dynamic, flexible guideline for
building effective training and performance support tools. This model attempts to save time and
money by catching problems while they are still easy to fix.
Answer option C is incorrect. This isn't a correct definition of ADDIE. The correct meaning of ADDIE is
Analysis, Design, Development, Implementation, Evaluation.
Answer option D is incorrect. This isn't a correct definition of ADDIE. The correct meaning of ADDIE is
Analysis, Design, Development, Implementation, Evaluation.
Answer option A is incorrect. This isn't a correct definition of ADDIE. The correct meaning of ADDIE is
Analysis, Design, Development, Implementation, Evaluation.




http://www.examcertify.com/SPHR.html                                                            Page 7
  HRCI •SPHR
SPHR - Senior Professional in Human Resources




             Click the link below to buy full version as Low as $39

              http://www.examcertify.com/SPHR.html


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