customer feedback by HC120526092541

VIEWS: 35 PAGES: 1

									                                               CUSTOMER                  C.F.R NUMBER:


                                               FEEDBACK                  ISSUE DATE:
                                                                         YCC EMPLOYEE:
                                                 REPORT
INITIATOR INFO:
CUSTOMER NAME:
COMPANY NAME:
COMPANY ADDRESS:
PHONE:                                                       FAX:
E-MAIL:
CUSTOMER CALL                                 WE CALLED:
      REASON FOR
       CONTACT

ORDER / PRODUCT INFO:
SALES ORDER:                                  BRAND:   YEOMANS      CHICAGO       MORRIS   SC   ELS
PRODUCT INFO:
ORIGINAL SO DATE:                                           SHIP DATE:

COMMENTS / PROBLEM:
CUSTOMER COMMENTS ABOUT QUALITY (i.e. THE PROBLEM)




CUSTOMER COMMENTS ABOUT YCC ASSISTANCE BEFORE/AFTER SHIPMENT:




CUSTOMER COMMENTS ABOUT DELIVERY



CUSTOMER COMMENTS ABOUT IMPROVING THE PRODUCT




RATE OVERALL SATISFACTION, 1 TO 5 (1-WORST, 5-BEST) AT THIS TIME:




WAS CAR ISSUED                 YES      NO   IF YES CAR #
Customerfeedback.doc: REV 06/10//2004

								
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