Sample Functional Resume (PDF)

							                      Sample Functional Resume: Customer Service / Management




                                                  James E. Windsor
                                                     2000 NE 31st AVE.
                                                 Ft. Lauderdale, FL 33302
                                                   Phone 594-563-7467
                                                Email: j.windsor@mail.com


QUALIFICATIONS:


   •     Substantial experience and outstanding skills in customer service with seventeen years at PRC
   Realty Systems including five in management.
   •     Accustomed to working in fastpaced environments with the ability to think quickly and successfully
   handle difficult clients.
   •     Use the Internet daily and know the workings of it from real estate to e-commerce.
   •     Completed two real estate courses during the last five years while working full-time. Passing the
   state test for agent licensing in New Mexico and becoming a broker in Florida. Working partime as a
   Realtor during this time.
   •     Excellent interperson skills, ability to work well with others, in both supervisory or support staff
   roles.
   •     Willing to relocate and travel.


WORK HISTORY:


Installation Manager, Business Center Concepts, Inc., 2009 - present


   •     Installing the "The Office", a business center offered by AlphaNet Hospitality Systems Inc. at hotels across the country.
   "The Office" provides guest with a personal computer complete with Word, Excel, and PowerPoint software, Internet and email
   access as well as printing, scanning, faxing, and photocopying capabilities. Installation includes assembling a desk, connecting
   credit card readers to each component and using a ethernet system to connect each unit to the master. Provide training to hotel
   staff and management in use of each component and having all installation contracts singed.


Sales Manager, Advanced Technology Components, Inc., 2008 - 2009


   •     ATC is a procurement specialists for the military, defense and aerospace industries. They supply clients with electronic
   components for current projects.
   •    Developed strong relationships with established accounts while acquiring new accounts.
   •    Coordinated the administration of product orders, understood customer needs and guaranteef delivery of company's
   commitment.
Owner/Operator, Entertainment Services, 2005 - 2008


   •     Marketed video vending machines to restaurant and cocktail lounges
   •     Installed and serviced machines
   •     Made weekly customer service calls to existing customers.


Realtor/Broker, Reca Better Homes and Gardens/Miller Properties, 2000-2005


   •     Real Estate professional specializing in residential resale and new homes sales. Worked real estate full-time and part-time
   while doing other jobs.


Account Manager, PRC Realty Systems, 1982 - 2000


   •     PRC Realty Systems provides web-based computer software to boards and associations of Realtors across the United
   States.
   •     In charge of servicing multiple accounts which included all contractual items; supervising the on-site staff; preparing the
   budget; negotiating contract renewal; installation of new hardware and software; agent training; maintaining customer
   relationship with Directors, MLS committees and Board staff.


EDUCATION:


Brokers Certificate, Gold Coast School of Real Estate


Agent Certificate, New Mexico School of Real Estate


Certificate, Electronic Technician, TVI


Junior year, Geography, University of New Mexico