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Global WorkLife Investments - Bright Horizons

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					     Global Work/Life Investments:
               An International Look
                 At New Trends in
             Supporting Your Employees
       Jeanne Ulatowski, VP & Employee Services
               Manager, Northern Trust
        Laura Young, VP, Wellness Human Capital
         Management Division, Goldman Sachs
    Andrea Wicks Bowles, Senior Consultant, Bright
Employee Well-Being:
Driving Value, Inspiring Success
                                 Horizons
Client Conference 2011
    Making Global Work/Life
         Investments
    Global Consistency
    Prioritization- which country
     How does Wellbeing fit?
    Lessons Learned/ Trends of Note



    Bright Horizons Family Solutions Client Conference 2011
Bright Horizons Investments

  Direct Services
  Consulting
  Partnering to respond to disaster




  Bright Horizons Family Solutions Client Conference 2011
       Northern Trust
   Globalization What is it?
Exciting but challenging – always

Frustrating – at times

Boring – never



   Bright Horizons Family Solutions Client Conference 2011
                  Background
Always had some presence outside of North
America; nothing substantial until early to mid-
2000s.

 Why the change? Business opportunity, business
resiliency, changing demographics.

“A global organization with headquarters in
Chicago.”


   Bright Horizons Family Solutions Client Conference 2011
Locations outside North America
 ●EMEA                                    ● APAC
  London                                    Beijing
  Dublin                                    Bangalore
  Limerick                                 Tokyo
  Amsterdam                                Singapore
  Stockholm                                 Melbourne
  Luxembourg
  Channel Islands
  Dubai



  Bright Horizons Family Solutions Client Conference 2011
              Global Consistency
            Globally consistent wherever/whenever possible;
              allow for regional and country differences.

Examples: Dependent Care and Wellness

Hierarchy: Complex reporting structures and
remote management.

Talent: Culture carriers initially; transfer to more
local talent.


     Bright Horizons Family Solutions Client Conference 2011
 Goldman Sachs: Global Population


Global 2010 Employees: 27,673



      Asia
      24%



                                            Am ericas (28)                   EMEA (15)               Asia (15)
                    Americas    Albany           Los Angeles        Dubai         Milan      Auckland Mumbai
                      53%       Atlanta          Menlo Park         Dublin        Monaco     Bangalore Seoul
    EMEA                        Bermuda          Mexico City        Frankfurt     Moscow     Bangkok     Shanghai
     23%                        Boston           Miami              Geneva        Paris      Beijing     Singapore
                                Buenos Aires     New York           Israel        Qatar      Hong Kong Sydney
                                Calgary          Philadelphia       Johannesburg Stockholm   Jakarta     Taipei
                                Cayman Islands Princeton            London        Zurich     Labuan      Tokyo
                                Carteret         Salt Lake City     Madrid                   Melbourne
                                Charlotte        San Francisco
                                Chicago          Sao Paulo
                                Dallas           Seattle
                                Delaw are        Tampa
                                Houston          Toronto
                                Jersey City      Washington, D.C.




             Bright Horizons Family Solutions Client Conference 2011
                   Goldman Sachs:
  Wellness on-site facility locations
   Chicago                                           London
                   New York City
    Fitness                                       Wellness Team
                   Health I Fitness I
Physical Therapy   Physical Therapy                Health I Fitness I                  Tokyo
                                                   Physical Therapy                Wellness Team
                      Child Care
                                                      Child Care                      Fitness
                                                                                     Child Care



                      Jersey City
                     Wellness Team
                      Health I Fitness I
                      Physical Therapy
                         Child Care           Mumbai                                Hong Kong
 Salt Lake
                                           Health* Fitness*                        Wellness Team
   Health


                                                              Bangalore
                                                             Wellness Team
                                                                 Health
                                                             Physical Therapy
                                                          Fitness* I Child Care*




                                                 * Future facilities




   Bright Horizons Family Solutions Client Conference 2011
          Global Consistency
 Global team structure
 Think globally; act locally
    Tokyo / Bangalore child care
    Global Maternity Leave Policy
    Specialist services
 Business continuity / recovery
    Tokyo crisis

 Bright Horizons Family Solutions Client Conference 2011
Prioritizing Country Participation
  Clear global policies (e.g., facilities)
     Bangalore child care
  Office location / services matrix
  Understand office needs
  Educate leadership




  Bright Horizons Family Solutions Client Conference 2011
                     Well-being
    Personal resilience
    Flexibility
    Maternity resources
    EAP




    Bright Horizons Family Solutions Client Conference 2011
             Discussion




Bright Horizons Family Solutions Client Conference 2011

				
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