- 17 Normandy Dr.
S h a h a b “ S h aw n” S h e i k h z a de h Jackson, NJ 08527
Monmouth University of New Jersey, January 2010
Bachelor of Arts in Communication, concentration in Applied Communication
Minor in Information Technology
Cisco Certified Network Associate Linux Professional Institute: LPIC-1
MCITP: Server Administrator (successor to MCSA) CompTIA: A+, Network+ , Security+,
MCITP: Enterprise Desktop Administrator 7 (successor to MCDST) Server+
In Progress: CCNA Security, LPIC-2, & VMWare VCP
Microsoft: Office, Windows 2000, Windows XP, Windows 7, Windows Server 2003 & 2008, Linux, Cisco
IOS, Networking, Desktop Deployment, Computer Security, Technical Training, 1:1 Instruction
The Princeton Packet (July 2011 – Present)
Responsible for several Linux servers, & Active Directory environment of ~30 users.
Computer Insight Learning Center (January 2010 – July 2011)
CompTIA/Microsoft Instructor, Server & Site Administrator
Eatontown, New Jersey
Prepared students for CompTIA & Microsoft Office certification exams. Used real world examples along with
official course curriculum. Maintained 80% passing rate. Managed Active Directory infrastructure of 40+ users:
responsible for user accounts, password resets, file management & deployment. Managed Prometric & Pearson
VUE testing as site administrator, responsible for customer satisfaction.
Tenehawk Computer Services (March 2008 – January 2010)
Chief Technical Officer
Demarest, New Jersey
Designed & implemented technology solutions for customers. Trained end users on computer security & best
practices. Provided advice on tech purchases, solutions to technical problems, & web-design services to clients.
Lab Supervisor (September 2007 – May 2008)
Trained & supervised a staff of 15, in addition to scheduling. Trained employees proper computer repair
procedures. Assisted in other duties as necessary to ensure uptime of computer labs.
Help-Desk Specialist (September 2006 – August 2007)
Fixed variety of computer hardware, and software problems. Insured attention to detail in resolving student
problems within a short time-frame.
Lab Assistant (September 2005 – August 2006)
Assisted students with their technical problems, questions & assignments. Kept computer labs stocked with
paper & toner.
Dollar Life (May 2006 – August 2010)
Toms River, New Jersey
Demonstrated leadership to co-workers by delegating tasks to co-workers & provided top-notch customer
service. Achieved numerous sales goals.