"History of DCC"
REPORT ON THE 2003- 2007 STRATEGIC PLAN Step 9: Evaluation and Effectiveness Process www.dcc.vccs.edu Contact: firstname.lastname@example.org or email@example.com STEP 9: FOLLOW-UP TO THE STRATEGIC PLAN FOREWARD This report to all stakeholders and outside constituencies of Danville Community College provides examples of the College’s effectiveness for the 2003-2004 academic year. It summarizes the annual analysis of the Strategic Plan and the goals of each func- tional unit of the College. While it is not an inclusive report, it highlights the major ac- complishments of the past year and the pressing needs of the College for the coming year. Part I of this report provides basic enrollment data from 2003-04, including head- count and full-time equivalent students (FTES), as well as general demographic data on the College’s service region. Part II is the official report submitted by the President to the Chancellor for 2003-04. Part III is an appendix containing the Step 9 Institutional Effectiveness Report forms for members of the President’s cabinet. Any questions regarding this report should be directed to the Office of Planning, Effectiveness and Research or to the Planning and Effectiveness Team. Sincerely, Cynthia W. Griffith Director of Planning, Effectiveness and Research 1 TABLE OF CONTENTS DANVILLE COMMUNITY COLLEGE STEP 9: FOLLOW-UP TO THE 2003-2007 STRATEGIC PLAN I. General Information ................................................................................. 3 History of DCC .......................................................................................... 4 Vision Statement ...................................................................................... 4 Mission Statement .................................................................................... 4 Vision for the Future of DCC’s Service Region ....................................... 4 General Education Objectives .................................................................. 6 Planning Process....................................................................................... 8 Population of DCC’s Service Region ........................................................ 9 Ethnic Make-up of DCC’s Service Region .............................................. 10 Gender Make-up of DCC’s Service Region............................................. 10 DCC’s Participation Rates by Location.................................................. 11 DCC’s Enrollment History ..................................................................... 12 II. President’s Response to the 2003-2007 Strategic Plan ......................... 14 III. Step 9 Forms by Functional Unit ...........................................................................30 2003-2004 in Review: Closing the Loop ...............................................................31 DCC Organizational Chart .....................................................................................32 Office of the President ...........................................................................................33 Office of the Vice President for Academic & Student Services ............................34 Office of the Vice President for Financial & Administrative Services .................35 Office of Planning, Effectiveness & Research ......................................................36 Office of Public Relations and Minority Concerns................................................37 Office of Institutional Advancement .....................................................................38 Admissions and Student Services ..........................................................................39 Division of Arts & Sciences ..................................................................................40 Division of Business & Engineering Technologies ...............................................42 Learning Resources and Distance Learning ..........................................................43 Division of Workforce Services.............................................................................47 2 Part I General Information 3 History of DCC Danville Community College (DCC) developed from two institutions, Danville Technical Institute and the Danville Division of Virginia Polytechnic Institute. In 1936, the Danville Textile School was established by Dan River Mills. During World War II, Danville Public Schools assumed responsibility for the Danville Textile School and renamed it Danville Technical Institute. The Danville Divi- sion of Virginia Polytechnic Institute first began as an engineering division in 1946 and was later expanded to include the first two years of course work for all engineering, business administration, liberal arts, and science majors. Beginning in the summer of 1967, all programs taught by Danville Technical In- stitute were brought under the Virginia Department of Community Colleges. Ef- fective July 1, 1968, the Danville Division of Virginia Polytechnic Institute merged with the existing community college to provide more comprehensive pro- gramming. Danville Community College serves three jurisdictions: the city of Danville and the counties of Pittsylvania and Halifax. Danville Community College shares Halifax County with Southside Virginia Community College. Vision Danville Community College will be the college of choice in our region for ex- emplary educational programs and services. Mission Statement Danville Community College provides quality credit and non-credit comprehensive higher educa- tion and workforce training programs and services to promote individual, business, and communi- ty growth and development. Vision for the Future of DCC’s Service Region By the year 2007, Danville Community College’s service region will be known and respected for its economic vitality and growth due to the following: 1. Well-paying and challenging jobs will enable young people (i.e., high school and college graduates) to settle in Danville, Halifax County, and Pittsylvania County to raise their families. 2. Jobs will be increasing as local aspiring entrepreneurs start new busi- nesses, as existing businesses and industries expand, and as new em- ployers locate in the region. 4 3. Leaders across the College’s service region will be successful in iden- tifying opportunities for future economic development. In addition, the DCC service region will be well recognized as a dynamic area that values lifelong learning and fosters a high level of entrepreneurship, a net- work of small business support services, and technical training for manufacturing. DCC will reach out to all constituencies: employers, working adults, the unem- ployed and underemployed, secondary schools, four-year colleges, and communi- ty organizations. A dynamic business, industry, and education partnership will provide value-added education and training to the region’s workforce. As the re- sult of a highly effective K-18 partnership, students will graduate from the sec- ondary schools well prepared for work or post-secondary education. The region will be committed to preserving its rich and diverse heritage, local cul- ture, environment, and natural beauty, which are viewed as integral, precious as- sets to the growing economy. The aforementioned statements (i.e. Vision, Mission, and Vision for the Future) were af- firmed by College Board, CMT, and others in 1998 and reaffirmed each subsequent year. 5 GENERAL EDUCATION OBJECTIVES In order to fulfill its purpose, Danville Community College seeks to enable and encour- age students to: investigate career choices that are compatible with their abilities and in- terests; apply critical thinking and decision-making skills; demonstrate competence and achievement in their chosen fields of study; apply knowledge and skills learned in the classroom to actual situations; apply principles of personal and interpersonal skills; pre- pare for entry into subsequent educational programs and/or into chosen career fields; ex- pand workforce skills; and master essential skills in reading, writing, computation, oral communications, and computer literacy. The College recognizes that certain values need to be assimilated by students. These val- ues include a framework of ethics, and appreciation of democratic institutions, knowledge of world cultures and international affairs, recognition of the impact of sci- ence and technology on society, and a commitment to lifelong learning. The following General Education Objectives apply to all certificate, diploma, and degree programs of- fered by the College. Communication 1. Students will read critically, write in an organized manner, listen objectively, and speak effectively. Learning Skills 2. Students will recognize the need for lifelong learning. 3. Students will demonstrate skills to locate and utilize information resources. 4. Students will draw from knowledge of appropriate disciplines, identify problems, analyze alternative solutions, and make decisions. Critical Thinking 5. Students will develop critical thinking skills including analysis, evaluation, synthesis, and reflection. 6. Students will demonstrate the ability to function in an independent, self-directed manner. Interpersonal Skills and Human Relations 7. Students will recognize effective interpersonal skills. 8. Students will recognize the need for value judgments and will display a concern for ethics and social responsibility. Computational and Computer Skills 9. Students will utilize mathematical procedures for effective performance on the job and in society. 10. Students will be able to use appropriate computer technology. Understanding Culture and Society 11. Students will recognize the value of democratic institutions. 12. Students will recognize the existence of different perspectives and cultural values. 6 13. Students will recognize the function and impact of major social, cultural, economic, and political institutions. 14. Students will develop a historical consciousness and a global perspective. Understanding Science and Technology 15. Students will know and understand the major developments in science and technolo- gy, in relationship to their field of study, and will evaluate their impact on contemporary society and on the environment. Wellness 16. Students will recognize behaviors that promote physical and emotional well-being. 7 Planning Process: Moving from Vision to Action The Rural Community College Initiative planning process, Moving from Vision to Action, stresses economic development and access to education. Vision to Ac- tion is a strategic planning process that encompasses community analysis, vision- ing, goal setting, strategy implementation, and the evaluation of improvements. The College ensures that its planning process fosters institutional integrity, effec- tiveness, and accountability. The chart on the following page depicts the nine- step Vision to Action process. The College uses Vision to Action as the foundation for all planning. Based on the College’s mission, the College goals provide the structure for the development of functional area plans and goals. Functional area plans include objectives, strat- egies, key personnel, methods of evaluation, necessary resources, out- comes/results, and use of results for improvement. The chair of the Planning Team communicates with each functional area periodi- cally throughout the calendar year to ensure that the College is complying with its strategic planning process. Appendices C and D, respectively, list the Planning Team members and planning calendar. The following chart depicts the complete Vision to Action process:* STEP PURPOSE KEY QUESTION 1. Collect and Understand the current situation by scanning Where are our strengths, weaknesses, Analyze the Data the environment (Appendices D and E) opportunities, and threats? 2. Describe the Prioritize key issues/challenges What strengths and opportunities should we Current Situation build on? What weaknesses and threats must we overcome? 3. Create a Vision Depict the ideal future What should be the results of our efforts? 4. Set Goals Define the ideal future situation What specific outcomes do we want to achieve? 5. Develop Determine programmatic actions that will What approach will we take to reach those Strategies produce the desired results outcomes? 6. Analyze Determine who needs to be involved What political/institutional factors should Stakeholders’ we consider? Influence 7. Plan for Funding Set out ideas for how to ensure long-term How will we pay for our strategies—short- and Sustainability sustainability term and long-term? 8. Plan for Action Define implementation responsibilities Who will do what, when? 9. Plan an Measures progress and approach to How will we know when we have achieved Evaluation measurement (i.e. benchmarks and analysis of our goals? data, both qualitative and quantitative) 8 Population of DCC’s Service Region Population of Danville: 47,780 Population of Pittsylvania County: 37,074 Population of Halifax County: 61,878 Total Population of Service Region: 146,732* * Source: 2000 U.S. Census Bureau data 9 Ethnic Make-up of DCC’s Service Region* Other 2% African American 34% Caucasian 64% Gender Make-up of DCC’s Service Region 56.0% 54.0% 52.0% 50.0% Male 48.0% Female 46.0% 44.0% 42.0% 40.0% Danville Halifax County Pittsylvania County Total Service Region * Source: U. S. Census Bureau, 2000 Census 10 DCC’s Participation Rates by Location* 6 5.07 5 4.62 3.94 3.86 4 2.64 2.80 2.73 2.99 3 2.54 2.34 2.45 2.34 2.27 2.53 2.46 2.51 2 1 0 2000 Participation Rate 2001 Participation Rate 2002 Participation Rate 2003 Participation Rate Danville City Halifax County Pittsylvania County Total Service Region * Source: VCCS Participation Rate Reports; Reports of Institutional Effectiveness 11 DCC’s Enrollment History* Year Annual Full- Fall Annual Time Headcount Headcount Equivalent 1968-69 1058 1042 1408 1969-70 1206 1301 1638 1970-71 1422 1668 2204 1971-72 1510 1824 2342 1972-73 1472 1960 2758 1973-74 1430 1934 2694 1974-75 1499 1898 2754 1975-76 1847 2317 3142 1976-77 1759 2159 2961 1977-78 1695 2165 3073 1978-79 1711 2232 3277 1979-80 1746 2236 3448 1980-81 1940 2656 3900 1981-82 1986 2602 3822 1982-83 1868 2377 3684 1983-84 1669 2282 3484 1984-85 1393 2012 3287 1985-86 1296 1880 3087 1986-87 1302 1947 3379 1987-88 1414 2266 4207 1988-89 1704 2680 5349 1989-90 1866 3055 5572 1990-91 2000 3321 5669 1991-92 2054 3392 5582 1992-93 2014 3598 6355 1993-94 1888 3527 6149 1994-95 1856 3339 6043 1995-96 1855 3592 6588 1996-97 1854 3586 6583 1997-98 1832 3526 6458 1998-99 1972 3367 6814 1999-00 2011 3490 6805 2000-01 2126 3554 6518 2001-02 2238 3473 6323 2002-03 2411 3922 6549 2003-04 2502 4089 6417 * Source: VCCS Enrollment History Reports 12 8000 Enrollment at DCC 1966-69 to 2003-04 7000 6000 5000 4000 3000 2000 1000 0 9 1 3 5 7 9 1 3 5 7 9 1 3 5 7 9 1 3 -6 -7 -7 -7 -7 -7 -8 -8 -8 -8 -8 -9 -9 -9 -9 -9 -0 -0 68 70 72 74 76 78 80 82 84 86 88 90 92 94 96 98 00 02 19 19 19 19 19 19 19 19 19 19 19 19 19 19 19 19 20 20 Annual Full-Time Equivalent Annual Headcount Fall Headcount 13 Part II President’s Response to the 2003-2007 Strategic Plan 14 April 6, 2004 MEMORANDUM TO: The College Council, College Management Team, Planning and Effec- tiveness Team SUBJECT: President’s Response to the 2003-2007 Strategic Plan (i.e., Goals, Objectives and Strategies)—Step 9 Evaluation EXECUTIVE SUMMARY I am enclosing a summary of how I have addressed the goals established by the Chancellor and the College Board for the period June 1, 2003, to March 31, 2004. Each of the aforementioned goals was discussed at the June (2003) College Board meeting; sup- plemental goals were added to the Chancellor’s goals at that same meeting. The goals and objectives are directly linked to Dateline 2009 (attached) and are an integral part of the College’s Strategic Plan. This has been another challenging, productive, and exciting year at Danville Com- munity College. The College continues its commitment to strengthening and sustaining two of its most important goals: (1) to expand educational access to citizens through- out the College’s service region and (2) to assist with the region’s economic develop- ment. By addressing these critically important goals, the institution’s capacity has been greatly enhanced to serve more effectively the individual citizens and employers of our re- gion. On another positive note, we witnessed another record enrollment this year. Indeed DCC ranks number two in the VCCS (Southwest Virginia Community College is number one) in citizens’ participation in some aspect of postsecondary education. This speaks well for our reputation and image, and I applaud the efforts of our dedicated faculty, staff, Col- lege Board, and Foundation Board. We continue to expand our contacts with the commu- nity, and have leveraged additional funds to support new and existing programs. Moreo- ver, we have completed (or are close to completing) the renovation of four campus facili- ties: Wyatt, Hill, Taylor, and Temple at a cost of more than 4.9 million dollars. The $900,000 Taylor Building renovation will be concluded in June, and Phase I of our campus enhancement plan is on schedule. Finally, the College has launched a comprehensive plan for institutional reaffirmation under the auspices of the Commission on Colleges of the Southern Association of Colleges and Schools. The entire college family and the communi- ty are involved in the process. My response to the specific goals and objectives are as follows: Goal 1. Student Access and Opportunity--To ensure that all citizens in the ser- vice area have access to DCC’s programs and services. 15 Response: G1.1 To increase the College’s FTES and non-credit offerings: FTES increased by 3.3 percent Fall Semester 2003 compared to Fall Semester 2002. An increase is also ex- pected for the Spring Semester, 2004. (See data in Chart 1 below.) This increase is above the VCCS average. Chart 1 Annualized FTES 1997- 1998- 1999- 2000- 2001- 1998 1999 2000 2001 2002 2002-2003 1832 1972 2011 2126 2238 2411 2411 2500 2500 2411 2400 2238 2300 2300 2238 2200 2126 2126 2011 2100 2100 2011 1972 2000 1832 1900 1972 1900 1800 1832 1700 1700 1600 1500 1500 1997- 1998- 1999- 2000- 2001- 2002- 1997- 1998- 1999- 2000- 2001- 2002- 1998 1999 2000 2001 2002 2003 1998 1999 2000 2001 2002 2003 G1.2 To establish a Middle College program in the DCC service region: In January 2004, Senator Charles Hawkins and Delegate Robert Hurt introduced a budget amend- ment to establish a Middle College on the DCC campus. We are awaiting action from the General Assembly. G1.3 To enhance electronic services to promote student access: The Peoplesoft Student Information System functions have been implement- ed, including online registration and student access to records. An updated web page has been established with the WebMaster identified. 28 classrooms have been equipped with multimedia equipment including LCD projectors, computers, visual presenters, TVs, etc. This includes two at the Riddle Center and one in the Practical Nursing classroom on Gray Street. Blackboard usage has increased (115 courses incorporating the Blackboard electronic system in Fall 2003 with 1,994 students--over 10 percent increase since Fall 2002) “Help Desk” support is provided to students and faculty from 8 a.m. to 5 p.m. and on weekends A new IP-based interactive video system has been implemented 16 G1.4 To expand dual enrollment: Fall Semester 2003 dual enrollment increased by 10 percent over Fall Semester 2002; new dual enrollment classes were added in the oc- cupational-technical fields (as per the Chancellor’s Dateline 2009 goals). Goal 2. Workforce Development--To provide the citizens, the employers, and the economic development entities with flexible, responsive, and progressive pro- grams. Response: G2.1 To increase non-credit enrollments: Non-credit enrollment for the first eight months of the year has increased by 13.5% over 2002-03. (See Chart 2.) Chart 2 Workforce Services - Non-Credit Activities 2001 2002 2003 Number of Courses 36 62 62 Offered Number of Students Enrolled 312 692 836 G2.2 To strengthen relationships with corporate and business organizations in the Col- lege’s service region: New customized training programs were delivered to O’Sullivan (Halifax), Intertape (Pittsylvania), Columbia Flooring (Pittsylvania), Dimon (Danville), and Nestle (Danville). To date in 2003-04, 301 FTEs have been generated in workforce development. Workforce Services has worked with economic de- velopers in providing information and tours to several prospective companies. All vocational-technical program faculty meet annually with advisory com- mittees to solicit input on upgrading and improving programs and to provide information on students and graduates. The Apprenticeship program continues to serve over 700 apprentices. The College President and other officials met with more than 15 prospects in concert with our economic development partners. The College also assisted a number of existing industries such as Essel-Propack (Danville) and O’Sullivan (Halifax). The latter was a partnership with SSVCC and was fea- 17 tured in the Business Section of the Richmond Times Dispatch in March 2004. With the acquisition of the advanced state-of-the-art piece of polymer equip- ment, SLS and 3D Imaging, RCATT faculty have provided applied research and services to several area manufacturers. G2.3 To pilot industry skills credentialing programs: New credentialing programs have been developed in Manufacturing Engi- neering Technology (AAS degree), Management Leadership (Career Studies Certificate), Advanced Manufacturing Concepts (Career Studies Certificate), and Pharmacy Tech (National Certification Exam). As a direct response to our industry partners and local economic developers, the Bennett Mechanical tests will be administered to students during Spring Semester 2004 in Machine Technology, Electronics, HVAC, and Automotive Programs. The Bennett Mechanical is required as an assessment instrument for Goodyear and Essel-Propack employees. G2.4 To identify and leverage corporate, federal, and private foundation resources for workforce development resources efforts: Received $25,000 from Tobacco Indemnification Commission for entrepre- neurship training Received $400,000 from Tobacco Indemnification Commission for equipment, staff development, and program improvement Received $268,000 from Tobacco Indemnification Commission for workforce development Received $547,000 from Region XVII Workforce Investment Board for the comprehensive one-stop center at DCC Received $120,000 from the Department of Business Assistance to support customized training Received a $98,000 grant from the National Science Foundation (NSF) Received a $250,000 U. S. Department of Labor (DOL) Planning Grant Submitted proposal for $1,059,012.75 to Region XVII WIB for DCC to become lead agency in this region’s one-stop system In April 2004, will be submitting a DOL grant to enhance programs in allied health, building trades, and hospitality Submitted Title III grant for $1.7 million over five years G2.5 To increase the use of on-line (web-based) learning applications within the College’s customized training programs: 18 Developed a two-credit on-line course entitled “Introduction to AutoCad” Developed an on-line course in Marketing Will add an on-line course in Motorsports Safety in Summer 2004 Goal 3. Resources—To expand the funding base for DCC as a part of the VCCS Ini- tiative. Response: G3.1 To secure additional federal earmark resources for the community college system Received $302,141 for an Educational Opportunity Center Grant (TRIO pro- gram) in collaboration with Patrick Henry Community College $111,146.08 for a Perkins Grant $94,100 for a Tech Prep Grant $234,624 for an Upward Bound Grant Working with Averett University and the Institute for Advanced Learning and Research (IALR), submitted a Partners for Innovation Grant to address needs in the polymers field Working with Virginia Tech, Southside Virginia Community College, Patrick Henry Community College, Virginia Western Community College, and Vir- ginia Highlands Community College, in process of submitting a federal grant to develop a new bio-technology and horticulture program Working with PHCC for funding to support a Career Readiness Program us- ing WorkKeys and other assessment instruments G3.2 To develop guidelines and establish new endowment programs: Increased the number of endowed scholarships from 63 to 66 with a total scholar- ship endowment of $1,727,659. College awarded approximately 150 Foundation scholarships in 2003-2004. G3.3 To continue to work with the Governor and State Legislators to ensure that VCCS needs are reflected in state funding guidelines and allocations for both operating and capital outlay. The President works closely with area legislators and U.S. Congressman Virgil Goode to secure College and VCCS needs. G3.4 To collaborate with and support the proposed VCCS Foundation for the purpose of fundraising. The College supports the Chancellor in strengthening the VCCS Foundation. 19 G3.5 To secure additional grant funding. Submitted Title III grant proposal to the U.S. Department of Education for a devel- opment studies project. Submitted a $12,000 proposal to the Womack Foundation for funding the Womack Museum. Goal 4. Advocacy—To strengthen the awareness and role of DCC throughout the service region. Response: G4.1 To raise the national and international image of DCC (and the VCCS) as a part of the Chancellor’s and President’s Goals: a. Through DCC’s Information Technology Institute, the Growing Digital Net- work (GDN) – Videostreamed more than 20 events as a web cast across the state, nation, and the world: Welcome Luna Innovations! The Knowledge Economy Roadshow, March 18 Boys & Girls Club Annual Dinner, March 15 Intertape Distribution Facility Opens, March 3 Halifax County Spelling Bee, March 2 Here Come the Cows!, February 28 Mary Robinson, LIVE from Chatham Hall December 13 Division 3 AA State Football Championship: Gretna (14-0) vs. Monticello (11-3) State Lego Robotics competition November 8 Averett University Football, Danville, VA November 7 LIVE Play, Chatham Hall School for Girls, “Little Women” October 30 Region 2000 Technology Forum October 26 Homecoming Service Dialup Version October 23 Institute for Advanced Research and Learning Pre-opening w/Governor Warner (tape delayed) October 20 LIVE Galileo High School PTSA Meeting October 19 Over 40 Baseball Championship (tape delayed) 20 October 18 Festival of the Bands, LIVE from Dan River High School October 16 Telecommunications Conference, ARC, LIVE from Abingdon, VA Averett University vs. Southern VA College Football Summer IT Academy Student Video (Broadband only) Danville Where Art Thou? July 19 b. The new AAS program in Health Science with a specialization in Practical Nursing has been publicized in local newspapers, the Richmond Times Dis- patch, and at the national level, the Community College Times (March 2004). c. The success of the Selective Laser Sintering machine has been presented in numerous locations (e.g., RCCA Annual Meeting in San Antonio, Texas, October 2003) d. The success of the Industrial Maintenance Program was presented at the annual National Council of Continuing Education and Training conference. e. Forbes Global Magazine published story on DCC’s work with Essel Propack (national audience). f. Community College Times, Race to GED urges ‘Sign up, rev up, move up’ featuring the DCC race car and Peyton Sellers (Business Management— Motorsports Management major) (national audience). G4.2 To develop more effective strategies in using print and non-print media (See also G4.5). Webcast events and Videostreaming (See Goal G4.1) Video was produced for economic developers to illustrate excellent quality of life in our region (to be presented to prospective companies) Blackboard usage has increased significantly DCC class schedule has been redesigned Workforce Services Community Schedule has been redesigned New DCC Viewbook has been developed A business and economic resources web page has been developed In summary, the Public Information office has developed a monthly plan to feature articles in local, state and national media. Statewide media coverage includes the Richmond Times Dispatch, in which DCC received 70” of copy. National coverage included the articles in Community College Times, such as the March 29 feature on 21 DCC student Peyton Sellers. There was also national coverage about the GDN pro- gram (with Terry McGhee) representing an advertising value of $28,417. The broadcast media coverage included ABC, NBC, FOX TV stations, and area radio stations. Finally, the College’s Speaker’s Bureau/Directory is now on-line. G4.3 To enhance relationships with the legislative and executive branches of govern- ment: The College President was in attendance for each gubernatorial visit to our region in 2003-2004. The DCC race car was featured at the General Assembly dur- ing “Race Week.” The President and other DCC administrators interact regularly with the legislative delegation. G4.4 To build more cohesion among the State Board, System Office, and the DCC Board: The DCC President works closely with Mrs. Ahmed, a member of the State Board for Community Colleges. DCC sent the largest delegation of participants to the VCCS Annual Meeting in November 2003. G4.5 To develop an effective internal communication mechanism to convey information to all employees, as a complement to the Chancellor’s goal: The College’s webmaster has assumed responsibility for the College publication, The Connector, and the pub- lication is now on-line. In addition, the public information office has conducted fo- cus group sessions with faculty and staff to facilitate campus-wide communication. In addition, the College’s Strategic Plan and the new Policy Manual are on-line. Goal 5. Technology--To build a world-class technology environment at Danville Community College. Response: G5.1 To enhance DCC’s information technology and telecommunications platform: Upgrades and enhancements are constantly being made to the campus network infrastructure in order to provide optimum performance and to make the latest technology and services available to all users. Servers and personal computers are replaced based on a four-year ro- tation plan. The Institutional Planning, Research and Effectiveness office has cre- ated new data bases for registration and admissions information, dual enrollment, and workforce services. 22 G5.2 To improve our client relationship management system: College personnel are providing on-going training of the Student Information Sys- tem (SIS) functions to staff and faculty, and maintaining the integrity of SIS data- base records on a daily basis. G5.3 To develop effective methods to protect the intellectual property (as per the Chan- cellor’s goal): Ongoing effort, implemented by all departments and divisions Ms. Rita Woltz, Assistant Attorney General, spoke to full-time and part-time faculty in January 2004 regarding copyright issues and aca- demic integrity G5.4 To use technology to create easier student and faculty access to the state and na- tion’s electronic repositories of information: In Fall Semester 2003, 849 students in 46 different Classes participat- ed in Library and Information Skills instruction in the Library. This instruction was provided to students in the areas of English, history, psychology, nursing, criminal justice, printing, and child care. Twelve new computers with internet access have been ordered for the public service area of the Clement Learning Resources Center (part of five-year plan to replace and upgrade computers in LRC). New IP-based interactive video system has been installed and imple- mented. DCC actively participates in the Virtual Library of Virginia (VIVA) as a means of increasing access to information resources for the College. DCC also actively participates as a member of OCLC and SOLINET as a means of increasing access to library and information resources through shared bibliographic utility and Interlibrary loan services. Technologies, such as Wi-Fi and Gigabit Ethernet, are being incorpo- rated into the campus network infrastructure to ensure easier and faster access to electronic repositories of information for all users. Goal 6. Teaching/Learning/Professional Development--To ensure that teaching and learning remains the focus of the community college system. 23 Response: G6.1 To recruit and retain an excellent, diverse pool of employees, including the support of professional development opportunities: New employees have been hired in Financial Aid, Counseling, Busi- ness Office, Building/Grounds, EOC, Arts and Science Division, Ad- missions, Research/ Planning office, Educational Foundation office, LRC, and One-Stop Center. A new Vice President of Financial and Administrative Services has recently been employed. The College must now focus on employing a superb chief academic and student ser- vices officer to replace Dr. Foster. Numerous professional development opportunities have been provided to faculty, staff, and administrators (using state and foundation funds, Perkins funding, and Tobacco Commission funding). G6.2 To develop additional courses and programs designed for college and university transfer: General education objectives are included on course syllabi Science transfer program was updated to include multiple science dis- ciplines to meet degree requirements Liberal Arts Transfer Program changed to provide three specializa- tions: Liberal Arts Specialization, Humanities Specialization, and So- cial Science Specialization The VCCS Career Switcher program, which provides accessible, effec- tive teacher preparation for skilled, talented, diverse, and highly quali- fied teachers, has been adopted at DCC and promoted in the new cata- log New transfer courses added in 2003-2004: GEO 270, General Geology ENG 211, Creative Writing HUM 195, Topics in Dance History MTH 157, Elementary Statistics PHI 220, Ethics REL 295, Topics in Ethics and World Religion SPD 130, Introduction to Theatre SPD 151, Film Appreciation MUS 131, Class Voice I MUS 132, Class Voice II EDU 200, Introduction to Teaching as a Profession GOL 105, Physical Geology 24 GEO 210, People and Land: Introduction to Cultural Geography A new AAS Degree in Technical Studies in Manufacturing Engineer- ing Technology is expected to transfer to ODU The President will attend a meeting at Virginia Tech April 29, 2004, to participate in the signing of a new VCCS transfer agreement (with the Chancellor and other VCCS Presidents). G6.3 To continue system-wide program review Ongoing Program review schedule has been updated and faculty informed and assisted by Director of Institutional Planning, Research, and Effective- ness. Goal 7. Transfer—To ensure that transfer to four-year colleges and universities is a seamless process for DCC students. Response: G7.1 To support the VCCS’s legislative incentives that will guarantee community college students a place at four-year colleges and universities: DCC was represented at meetings with four-year colleges/universities to discuss teacher preparation (Career Switcher Program). DCC was represented at Virginia Association of Student Personnel Administrators (VASPA) group meeting to discuss admission and transfer issues. G7.2 To develop additional transfer opportunities for DCC students Articulation agreements are in place to facilitate transfer to James Madison University and to Franklin University (PA) Additional transfer opportunities are being discussed with Old Domin- ion University (ODU) Transfer opportunities are also being discussed with East Tennessee State University for General Engineering students. Goal 8. Planning and Accountability--To plan for, evaluate, and document the needs, performance, and effectiveness of DCC. Response: 25 G8.1 To enhance DCC’s strategic planning process to complement Dateline 2009: All areas reporting to the President have developed goals and objectives that com- plement Dateline 2009. Dateline 2009 goals are part of the DCC Strategic Plan and are posted on the web. G8.2 To continue to assess core competencies of DCC students: The State Council of Higher Education for Virginia (SCHEV) mandat- ed core competencies have been integrated into course syllabi. Testing schedules have been established with James Madison Univer- sity to test all 2004 DCC degree graduates in the core competencies of Quantitative Reasoning and Scientific Reasoning. Occupational-Technical. See G2.3 Industry Credentialing. G8.3 To conduct effective resource and efficiency studies: Budget reviews are conducted with the President’s Cabinet and the College Management Team (CMT) on a regular basis. Faculty work with division deans, along with advisory committee members, to conduct safety reviews of all labs. SUPPLEMENTAL GOALS (In concert with the College Board) Goal 9. To ensure that the College focuses on targeted College initiatives that were developed through the planning process and the RCCI grant initiatives: Response: DCC’s Strategic Plan includes the nine (9) step “Vision to Action” planning process of the Rural Community College Initiative (RCCI), the focus of which is expanding educational access and assisting with economic development. The four initiatives identified below in Goal 10 are integrated into DCC’s vision, mission, goals and ob- jectives. The College has sought to target its resources in order to accomplish the 26 goals and objectives. As noted, the VCCS plan, Dateline 2009, is an integral ele- ment of DCC’s Strategic Plan. Goal 10. To ensure that the College focuses on targeted College Initiatives that were developed through the planning process and the RCCI grant initiatives. These include: •K-18 Partnerships •Small Business Development and Entrepreneurship Training •Neighborhood Educational Opportunity Centers •Career Counseling and Placement (a) K-18 Partnerships: DCC developed a program to provide training for public school teacher aides to assist them in meeting the statewide mandate for qualified teacher aides by 2005. Dual enrollment has increased 10 percent in Fall Semester 2003 as compared to Fall Semester 2002. DCC is serving as a pilot college for the Governor’s Senior Year Plus initiative (part of the No Child Left Behind Act). DCC is participating in the statewide Career Switcher Program to at- tract persons into the teaching field. DCC’s 2004 Career Fair had over 1,000 public school students to par- ticipate. Increased partnerships and pathways in Tech Prep Upward Bound Program has waiting lists for high school students EOC makes regular visits to all local high schools to provide assistance with financial aid. IT Institute offers after-school and summer programs for middle and high school students. RCATT works with Tech Prep and helped identify sponsors for eight Educators in the Workplace for public school teachers. 27 (b) Small Business Development and Entrepreneurship Training A new Entrepreneurship Program and club has been established on campus. The High School Entrepreneurship Conference was hosted on October 29 at the Danville Community Market. One hundred thirty (130) high school juniors and seniors from George Washington High School, Tun- stall High School, Pittsylvania Career and Technology Center, Halifax County High School, Dan River High School, and Gretna High School participated. Several groups made presentations for their (fictional) businesses, competing for $600 in prize money. (c) Neighborhood Educational Opportunity Centers (NEOC) Sixteen computer classes were offered at Camp Grove Center during 2003-2004. New center at Cascade with courses offered Spring Semester 2004 (d) Career Counseling and Placement New Graduate Profile has been developed and will be implemented Spring Semester 2004. A Career Placement web site was developed. Two Career Fair Preparation Workshops were conducted with 40 par- ticipants (6 at one, 34 at the other). The 2004 Career Fair held March 24, 2004, had 45 organizations rep- resented and over 100 DCC students in attendance (along with over 1000 high school students). Mr. Chad Foster, a Career Preparation Motivational speaker, spoke to approximately 2,000 attendees (students and parents) on March 23. Twenty (20) Hollands Career Assessments were completed. Participated in the Halifax County Middle School Career Fair with over 500 students attending. 28 Job and resume writing assistance was provided to 112 individuals be- tween July 2003 and March 2004. Goal 11. The College will have facilities and equipment that enhance an effec- tive learning environment. Response: G11.1 To complete current campus renovation, capital, and enhancement projects (Taylor Building, RCATT and signage): Accomplished. All of the aforementioned projects have been or are near completion (Taylor in late May 2004). These projects will improve the campus learning envi- ronment and enhance the aesthetics of the physical plant. G11.2 To plan for new maintenance building. In progress. The new chief financial officer has been in contact with VCCS facilities staff to prepare for building plans. G11.3 To seek funding for an addition to the EIT Building for student services (Bookstore and Castle): In progress. The President, the Director of Institutional Research, and others will be submitting a proposal to a funding source in late May 2004. In conclusion, as President, I have sought to position the College to be a leader in the re- gion in affecting vitally important changes in the following areas: (1) expanding access, (2) strengthening the workforce, (3) assisting with economic development, and (4) partnering in community development. Very sincerely, B. Carlyle Ramsey President 29 Part III Step 9 Forms by Functional Unit 30 2003-2004 in Review: Closing the Loop On May 19-21, 2004, the members of DCC’s College Council, which consists of administrators, faculty members and classified staff members, held a three-day retreat to review the prior year’s priorities and concerns and to begin planning for the coming year. The top priorities and concerns from the 2003 re- treat were identified as space needs quality of students part-time/full-time faculty and staff mix territorial issues, and communication issues. Two of the issues, space needs and territorial issues, have been addressed with the continuous renova- tion of the academic buildings on campus and the ongoing construction of the new RCATT building (scheduled to open in 2005). The issue of the quality of students is being addressed through the imple- mentation of several initiatives, primarily the Quality Enhancement Plan which was developed during the May 2004 retreat. Additionally, a majority of those who attended the retreat reported that commu- nication had improved during the year. Furthermore, while the issue of the part-time/full-time faculty and staff mix is dependent upon external funding, the President of the College and the Vice President for Financial and Administrative Services are reviewing the 2004-05 budget and have identified funds that will allow the creation of several new full-time faculty and staff positions. The following Step 9 Forms summarize the previous year’s goals and objectives by functional areas and provide an evaluation of how these goals were met and improved the College. 31 DCC Organizational Chart President B. Carlyle Ramsey Vice President of Academic Vice President of Financial Administrative Staff Administrative & Administrative & & Student Services & Administrative Services Assistant to the President Program Specialist III Program Specialist III (Interim) Scott Barnes Glenda Boswell Nancy Taylor Connie Wann Max Glass Dean of Director of Director of Dean of Arts & SVHED Director of Student Director of Public Director of Dean of Workforce Learning Planning, Sciences Director Development & Relations & Minority Institutional Business & EIT Services Resources & Effectiveness & Wade Earl Enrollment Mgt. Concerns Advancement Ed White (Interim) Distance Learning Research Davenport McDaniel Pete Castiglione Andrea Burney Martha Walker Jeff Arnold Bill Dey Cynthia Griffith TLT Center Faculty Faculty C-BIG Director Instructional Jeff Arnold Design Building & Computer Business Specialist Store Keeper Bookstore Services Manager Ground Amy Abbott Manager David Walker Manager Lisa Johnson- Supervisor Apprenticeship Andre Jordan Deaf & Tom Canupp Knight Earl Conner Tech Prep Kirby Wright LAC Hard of Coordinator Coordinator Hearing Cathy Letitia Lunsford Coordinator EOC Director Administrative Carl Amos Conner Julie Brown LAC Specialist Computer Accountant Services Staff: & Program McKenly Alice Walker Alice Abbott Specialist II Graves One-Stop Tandy Gaffney Rhonda Center Director Librarian Administrative Mustain Chris Marshall Bill O’Brien Barbara & Program Grether Specialist III Bridgette Maintenance Hightower Library Staff RCATT Practitioners COPC Director* Admissions Mary Gail Easley Coordinator Vacant Evonda Thornton Administrative Marie Lewis Ronnie Pannell & Program Financial Aid Upward Bound Specialist III Coordinator Coordinator Carol Thomas Mary Gore Mark Gibson Fiscal Workforce Information Career Administrative Counselors Technician Services Technology Development/ & Program JoLane Dunlap Dale Branch Coordinator Institute Placement Specialist Howard Graves Nettie Simon- Coordinator Coordinator Melissa Jones Owens Terry McGhee Cathy Conner Human Resources Student Analyst I ADA Coordinator Recruitment & Ann Taylor Cindi Fisher Enrollment Cathy Pulliam Procurement Practitioner I Patricia Mullins *Reports also to the President 32 Step 9: Institutional Effectiveness Evaluation Report Functional Area: Office of the President Functional Name of Benchmark Used Indicator of Need Measurement Tool Who Area Goal No. Activity (if applicable) Success (Based on what Participated? (from 2003-04 research) Step 8 Form) G2.2 G2.2 Strengthen College leaders directly To maintain the trust and College leaders help President, Vice Presi- our relationships engaged in economic respect of our employers bring in or retain dents, Deans and Di- with corporate and development projects jobs rectors, CBIG and business organiza- RCATT staff, and tions other faculty G2.3 G2.3 Pilot industry DCC students to DCC employs national- Respond to industries’ Bennett Mechanical Dean, Business and skills credentialing equal success rate ly/internationally recog- needs (new and existing) Test – use DCC Engineering; faculty programs (e.g., of initial hires at nized industry assess- student class of and staff; students in Bennett Mechani- two local indus- ment instruments in the 2004 as a bench- four program areas; cal Skills Assess- tries student learning and mark economic developers ment System) into curriculum development student learning process process G2.4 G2.4 Leverage Enable local industries A more proactive strate- *At least 70% of DCC, SSVCC, corporate, federal, to be more competitive gy to assist existing in- workers in the train- VPMEP, DBAS, IDA, and private foun- by retaining existing dustry and ensure fund- ing O’Sullivan employees dation resources workforce; forge a suc- ing is available *At least 80% satis- for improving cessful partnership with fied with training workforce devel- SSVCC, VPMEP, and *Company expands opment skills at DBAS job base O’Sullivan, Inc. G8.1 G8.1 Enhance To integrate successfully VCCS Chancellor creat- DCC internal and President, College DCC’s strategic VCCS Chancellor’s ed a new plan and pro- external constituent Council, College planning process Dateline 2009 goals into cess: how to integrate groups were able to Boards, College facul- to complement DCC’s Vision to Action into DCC’s existing pro- blend effectively the ty and staff, and stu- Dateline 2009 Planning Process cess two processes dents 33 Functional Area: Office of the Vice President of Academic and Student Services Functional Name of Benchmark Indicator of Need Measurement Who Area Goal No. Activity Used (if appli- Success Tool Participated? (from 2003-04 cable) (Based on Step 8 Form) what re- search) G1.1 1.Increase in FTE Comparison to Increase of 3.3 in To increase long- VCCS En- Foster, Dav- 2002-03 Fall semester and term funding base rollment Re- enport, White, 3.6 in spring se- due to increase in ports Glass, mester FTE Castiglione G3.2 2.SVHED – Mer- Merger of commu- Avoid confusion in Successful Foster, Dav- ger of DCC and nity college opera- South Boston area for merger – enport, White, SVCC tions and staff to students taking Based on pos- Glass, provide a seamless courses from both itive com- Castiglione operation in South DCC and SVCC with ments from Boston/Halifax separate offices, staff, students and area and processes staff 34 Functional Area: Office of the Vice President of Financial and Administrative Services Functional Name of Benchmark Used Indicator of Need Measurement Tool Who Area Goal No. Activity (if applicable) Success (Based on what re- Participated? (from 2003-04 search) Step 8 Form) 1.Taylor Renovation Project completion Due 6/30/04 Building age Annual building con- VP, B&G supervisor, G1.1 date Complete and mechanical condition dition review VCCS 5/19/04 G 1.1 2.Campus Signage Project complete Due 2/15/04 Campus identity Campus enhance- Campus Enhance- date Complete ment plan ment Committee 3/30/04 G 1.4 3. EIT Building Safe- Project complete Due 6/30/04 Safety in labs Safety audit Safety consultant ty Upgrade date Complete Technology faculty 6/30/04 Facilities staff G 1.1 4. RCATT building Construction start Scheduled 6/1/04 Classroom and labs for Community needs RCATT and CBIG construction Started 6/1/04 Industrial Maintenance, survey faculty and staff, Polymers, Advanced RCATT board, local Manufacturing manufacturers, local governments G2.1 1. Establishing cash- Summer 03 Regis- Fully operational Provide student payment Based on efficiency SVHEC Staff and iering function at tration May 2003 functions for students of and costs campus business of- SVHEC the service region fice staff G 3.2 2. Increase eVA $1,552,037 (2003) Monthly report Required by Governor’s Gov. Office research Procurement Officer usage Office indicated savings to and assigned depart- $3,324,126 (2004) agencies mental staff G 3.3 3. Employee an HR Employment date Position filled To have someone to assist Input from staff and Interview committee, Analyst effective Jan 04 employees with committee on re- HR Analyst their HR needs quirements for posi- tion 35 Functional Area: Office of Planning, Effectiveness and Research Functional Name of Benchmark Indicator of Need Measurement Tool Who Area Goal No. Activity Used (if ap- Success (Based on what re- Participated? (from 2003-04 plicable) search) Step 8 Form) G6.2 1. Revised the In- A database of more The data had not been col- Based on the CCSSE The Leadership Team, stitutional Effec- than 365 responses has lected anywhere else in the national survey VP council, and Direc- tiveness Survey been developed which College which was nega- tor of Planning, Effec- contain a variety of tively impacting grant pro- tiveness & Research never-before-collected posals, public relations ma- demographic data that terials, and reports needed can be used by multiple by various departments on a departments in the Col- regular basis. lege. G1.1 2.Updating the Needed for the SACS Com- VCCS requirement Director of Planning, Student Assess- pliance and for curricular that each college per- Effectiveness & Re- ment reports reviews form annual out- search comes assessment; contains program reviews, STAGE and Core Competency testing results, and student satisfaction survey results G2.1, G6.2, 3. Revision of the Graduate sur- A database of all 2003- Graduate tracking is a nor- Based on a number of VP Council, Martha G10.3 Graduate Pro- veys used by 04 graduates has been mal function of the Re- graduate surveys Walker (Alumni Of- file/Survey other VCCS developed which con- search office of any college. from various VCCS fice), Cathy Conner colleges tain a variety of never- Colleges (Career Placement Of- before-collected demo- fice), Director of Plan- graphic data that can be ning, Effectiveness & used by multiple de- Research partments in the Col- lege. G4.1 4. Fact Book Basic data about the Publishing basic facts about College is now assessa- the institution is a normal ble for all internal and function of any college’s external stakeholders. research office. 5. Development of Plan validated by the SACS reaccreditation Faculty, staff, Col- All full-time college the QEP Topic for faculty on August 16, lege Board, and employees, the College SACS reaffirma- 2004. community focus Board, advisory groups, tion of accredita- group data; national sample of part-time tion research faculty and of students 36 Functional Area: Office of Public Relations and Minority Concerns Functional Name of Benchmark Indicator of Need Measurement Who Area Goal No. Activity Used (if appli- Success Tool Participated? (from 2003-04 cable) (Based on Step 8 Form) what re- search) G1.8 Redesign of the Survey of 23 DCC successfully DCC needed to re-design Focus groups, 115 college em- Class Schedule community col- switched to a 32-page, the class schedule publi- personal inter- ployees (faculty, leges revealed that four-color class cation and consider issues views, and sur- staff, and adminis- 10 had switched schedule booklet. such as size, bindery, veys. trators)and stu- from a tabloid First issue with new multiple ink colors (4) dents of a variety format to a book- format was Spring and types of articles in- of ages (from re- let format (as of Semester 2004. cluding more emphasis on cent high school 9/03) student success, program to older Trade Act offerings, and new ser- students), and vices. from a variety of programs (trans- fer, technical, business and ca- reer studies). There were eight different groups in the focus sessions. G1.1, G1.2, & G1.3 Publicize monthly n/a Monthly print media The filing and subsequent Ad value equiva- The following success stories about clippings show that measurement of DCC lency model that print media is DCC and its faculty, from July 03-June 04, print media clippings in- converts the included in the staff and students DCC received dicates the amount of number of col- clipping survey: 3,454.75” of news local, statewide, and na- umn inches into Danville Register coverage, making a tional coverage given to an advertising & Bee, Star Trib- total advertising value the college. This is in value for that une, Gazette- of $38,884.18. keeping with the goals of print medium. Virginian, News Dateline 2009. & Record, Rich- mond Times Dis- patch, Community College Times, Chamber of Commerce, Mar- tinsville Bulletin. 37 Functional Area: Office of Institutional Advancement Functional Name of Benchmark Indicator of Need Measurement Who Area Goal No. Activity Used (if appli- Success Tool Participated? (from 2003-04 cable) (Based on Step 8 Form) what re- search) G2.4 To identify and Grant Submission n/a Submitted over $8 The college must secure Departmental, Multiple aca- leverage corporate, million in grant pro- external funding in order President’s, and demic depart- federal, and private foundation resources for posals to the U.S. to meet its academic College Goals. ments, Work- workforce development Department of Labor, goals. force Services, efforts Region XVII One- and other mem- Stop System, Lumina, bers of the Col- G3.1 To secure addi- tional federal earmark Title III, National lege. resources for DCC (in Science Foundation, partnership with other Womack Foundation, community colleges) Virginia Tobacco G3.5 To secure addi- Commission and Ki- tional grant funding wanis Foundation. The College has al- ready had a positive response on four of these proposals. DCC Foundation Sponsored the largest Increase the funds availa- Foundation G2.4 To identify and Golf Tournament tournament in the five ble for scholarships and Board, IA staff, leverage corporate, year history netting sports programs. and volunteers. federal, and private foundation resources for over $19,000 for workforce development scholarships and efforts sports programs. G4.2 To develop more Alumni News Piloted a project to Enhance communication RCATT staff effective strategies in utilize the RCATT with the Alumni in order and IA staff. using print and non-print media. newsletter as one to encourage new giving mailing to the DCC to the college. Alumni. 38 Functional Area: Admission and Student Services Functional Ar- Name of Benchmark Indicator of Need Measurement Who ea Goal No. Activity Used (if appli- Success Tool Participated? (from 2003-04 cable) (Based on Step 8 Form) what re- search) 1,2,4,5,6 Implement online Students will use Flexible and responsive VCCS Initiative. All students, registration online format registration to accommo- Typical commu- staff and faculty date students nity college stu- dents need flexi- bility increase access 1,2,3,5,6 Tuition payment plan Program in place and Students need option with In place and ad- Admission, fi- students utilizing op- increased tuition and book vertised nancial aid, tion costs business office, public relations 39 Functional Area: Division of Arts & Sciences Functional Name of Benchmark Used (if Indicator of Need Measurement Who Area Goal No. Activity applicable) Success Tool Participated? (from 2003-04 (Based on what Step 8 Form) research) G1.1 Tutoring and mentor- Previous years pass 10% increase in success rate To increase student suc- Peoplesoft data Griffith (Developmental ing in developmental rates in MTH 2, MTH cess in developmental Faculty Studies) math 3, MTH 4, MTH 6, classes MTH 1 G1.2 Tutoring and mentor- Completion ratio in 10% increase in ratio over To increase success in Peoplesoft Data Griffith (Developmental ing 03-04 previous year developmental classes Studies) G4.1, G4.2 Advisement Last years advisement 5% increase in ratio Ensure students have ac- Advisement ADJ faculty (Administration ratio = advisemenet cess to advisement as schedules and Griffith of Justice) appt needed enrollment num- Program enrollment bers G1.2 Master syllabi devel- 0% of CHD master 100% completion To standardize curriculum Tally of syllabi ECD coordinator (Child Care) oped syllabi completed in between class sections and completed and and adjunct fac- 03-04 identify gen ed expecta- posted on web. ulty tions—maintain quality G1.1 Prerequisite review Last years approved Approval by A&S faculty To ensure student success Based on faculty A&S Faculty (Dean, Arts & prerequisites by requiring appropriate judgment of and Dean Sciences) skill level. course content needs G1.4 Developmental Needs to be deter- 90% of students will be Students are more likely PeopleSoft rec- Griffith (Dean, Arts & Placement Review mined placed in appropriate devel- to be successful if appro- ord cross check Sciences) opmental courses priately placed G1.7 Advisement Fall 04 advisement Proportionate increase in Ensure students have ac- Posted advise- All A&S faculty (Dean, Arts & numbers for SP 04 advisement scheduling based cess to faculty advisors ment schedule Griffith Sciences) on # of appointments A&S program placed students G1.12 Recruitment Activi- Program enrollment 5% increase over previous Increase access to educa- Peoplesoft regis- Griffith (to re- (Dean, Arts & ties (Open House, #s in 2003-2004 year. tion in community. tration numbers port program Sciences) orientation sessions) enrollment fig- ures) G2.5 Identify course sup- 40 master syllabi 100% completion of Master To communicate college Talley of Master Dean (Dean, Arts & ported competencies were completed last Syllabi expectations to adjuncts Syllabi complet- Sciences) and post year 2003-2004 and full-time faculty re- ed garding general education goals. G1.13 Recruitment and re- Dual enrollment 5% increase in previous Increase access Peoplesoft regis- Cathy Pulliam (Dean, Arts & spond to dual en- numbers in A&S year’s numbers tration numbers Griffith 40 Sciences) rollment requests courses in 2003/2004 G6.4 Provide supportive Entering class of 10 out of 12 students should The region’s dental com- PeopleSoft Dean (Dental Hy- tutoring and advising twelve students be retained. Currently 11 out munity requires people in Enrollment Data Site Coordinator giene) to dental hygiene of 12 students are retained or these positions. VWCC students 92%. Program Direc- tor G1.2 Master syllabi devel- 0% of CHD master 100% completion To standardize curriculum Tally of syllabi ECD coordinator (Early Child- oped syllabi completed in between class sections and completed and and adjunct fac- hood Develop- 03-04 identify gen ed expecta- posted on web. ulty ment) tions—maintain quality G1.1, G1.2 Master Syllabi de- 40% completion of 100% completion of master To maintain in quality Tally of com- A&S Faculty (Liberal Arts) velopment master syllabi in lib- syllabi instruction pleted master Dean eral arts courses syllabi G1.3 Outline Review 0% outlines reviewed 40-50% of course outlines Maintain quality in in- Tally of review A&S Faculty (Liberal Arts) in 03-04 reviewed struction (adjuncts and full-time faculty) G1.6 Prerequisite check Never done—no All students should have met To ensure student success Peoplesoft query Griffith (Liberal Arts) benchmark course prerequisites for any and data course in which they are en- rolled. Benchmarks need to be identified. G2.1, G2.3 Recruitment Open Last years enrollment 1-5% increase in enrollment Access to education Peoplesoft query Griffith (Liberal Arts) House and Orienta- numbers tion G1.1, G1.2 Master Syllabi de- 60% of all social sci- 100% of social science mas- To standardize curriculum Tally of com- Faculty (Liberal Arts— velopment ence master syllabi ter syllabi completed and maintain quality pleted master Social Science) completed syllabi G5.1 Master Syllabi de- 40% completed in 03- 100% completed To ensure curriculum Tally of com- PNE Faculty (Practical Nurs- velopment 04 quality pleted syllabi ing) G1.4 Performance Com- Grades of native stu- Grades of students in 4-year Maintain quality Peoplesoft Data Griffith (Science) parison dents at 4-year colleges courses requiring 4-year college schools in courses science course prerequisites data with prerequisites who took those prerequisites taken by native stu- DCC > benchmark dents G1.3 Performance compar- G.P.A. of AAS sci- G.P.A. of graduates at trans- To ensure quality Data from Griffith (Science) ison ence graduates fer institutions > graduation Peoplesoft and 4- g.p.a. year institutions 41 Functional Area: Division of Business and Engineering Technologies* Functional Name of Benchmark Used Indicator of Need Measurement Who Area Goal No. Activity (if applicable) Success Tool Participated? (from 2003-04 Step (Based on what 8 Form) research) Goal 9 1. NA Participation of stu- Funding for conferences, Participation DCC students, Development of En- dents etc high school trepreneurship juniors and seniors, middle school students Goal 3 2.Budget Management Staying within Budget reports As stated in the budgets Records that I B&ET faculty, allocated budget keep as well as T. Toler, N. amounts those kept by Cassada, E. the business White office *See also the President’s Goal 2.3 relative to developing an industry-sanctioned skills credentialing program, i.e. the Bennett Mechan- ical test. 42 Functional Area: Learning Resources and Distance Learning Functional Name of Bench- Indicator of Need Measurement Tool Who Area Goal No. Activity mark Success (Based on what re- Participated? (from 2003-04 Used (if search) Step 8 Form) applica- ble) Goal No. 6 1. The TLT Center The TLTCenter provided assis- Results of the “Faculty “Faculty Development Instructional will assist in the tance for the development of 8 Development Needs As- Needs Assessment” Designer and the development of new web-based courses: sessment” conducted by conducted by Virginia Director of at least two Web Virginia Tech University Tech University in Learning Re- based courses. New courses for Fall 03: in December December sources & Dis- IST 295 W1 Macromedia 2000/January 2001 rated 2000/January 2001 tance Learning Suite MX (Abbott) impediments to using ENG 115 W1 Technical Writ- technology for teaching ing (Griffith) on a scale from one (not ENG 111 W3 College Com- an impediment) to five position (Gott) (major impediment). ADJ 140 W1 Intro to Correc- tions (Wilt) Lack of time to rework instructional method- New Courses for Spring 04: ology = 3.9 o ADJ 145 W1 Corrections and Inadequate training in Community (Wilt) how to redesign cours- o HTL 141 W1 Medical Ter- es = 2.6 minology (McKinney) Lack of access to o MKT 281 W1 Internet Mar- technical expertise = keting (Decker) 2.0 New Course for Summer 04: o IST 295 W1 - Instructional Technology for Teachers In development: ACC ? Accounting - Lester Hall GEO 210 Cultural Geogra- phy – David Harris ADJ 150 Intro. to Security Adm. Wilt BUS 165 Small Business 43 Management – Decker ENG 111College Comp. I – Rachel Hanoka Goal No. 1 2. Provide at least Fall 2003/Spring 2004 semes- Results of the VCCS In- VCCS Information Librarian and 75% of all pro- ters, Library and Information formation Literacy Skills Literacy Skills Core Director of gram-placed stu- skills instruction and assisted Core Competency Exam. Competency Exam. Learning Re- dents with the research were provided for Spring 2003 indicate that sources & Dis- opportunity to 1,233 students in 67 classes. only 34% of DCC stu- tance Learning have at least one Responses on the 2003/2004 dents met the minimum formal session of Student Library Survey indi- information skills com- library and in- cate that 62% of respondents petency established by formation skills rate library skills instruction the VCCS. instruction every and orientation “Very” helpful two years. and 27% rated it “Somewhat” helpful. Goal No. 5 3. Ensure the effec- Fall 2003, 22 peer tutors and Results of analysis of the ACT ASSET Place- Coordinator of tiveness of the two professional tutors pro- College’s placement test ment Exam LAC and Direc- Tutoring Pro- vided 2,883 contact hours indicate a large number tor of Learning gram. serving 259 students. of students placed in de- Resources & a. Provide read- Spring 2004, 25 peer tutors velopmental programs: Distance Learn- ing materials, and three professional tutors ing videos, and provided 2,719 contact hours Fall 2003 workshops serving 225 students. DEV Headcount 797 for the tutors Total Headcount 4097 on how to be DEV Percentage an effective a. Tutor training is provided to 19.45% tutor. all the tutors. Training in- b. Continual as- cludes discussion of rules and Spring 2004 sessment and regulations. A two volume DEV Headcount 657 revisions of videos set The Master Tutor Total Headcount 4059 present ad- Guide is viewed and dis- DEV Percentage ministrative cussed. Each new tutor is re- 16.19% and record quired to work with veteran keeping pro- tutors as part of their training. cedures. c. Compile data b. As a result of review: from tutee Current computer use sign-in evaluations method provides an inaccu- forms. rate view of computer use. 44 Means of improvement are being studied. Cell phone use policy updat- ed. Tutee contact hour statistics at the SVHEC were revised to conform to on campus sta- tistics. SVHEC tutoring statistics will be added to campus da- tabase. c. Analysis of tutee evaluations found: Fall 2003, 97% of those who responded said that they “Strongly Agree” or “Agree” that tutoring improved their grades. 100% of tutees re- sponding found tutoring to be Very Helpful or Helpful. Spring 2004, 100% of tutees who responded said they “Strongly Agree” or “Agree” that tutoring improved their grades. 100% of tutees re- sponding found tutoring to be “Very Helpful” or “Helpful.” Goal No. 2 4. Select, acquire, Expenditures: $46,700 Results of the “Faculty “Faculty Development Director of and maintain Two multimedia rooms Development Needs As- Needs Assessment” Learning Re- multi-media equipped with LCD projec- sessment” conducted by conducted by Virginia sources & Dis- equipment that tors, computers, VCRs, Virginia Tech University Tech University in tance Learning supports the ed- DVDs, and desktop sound in December December ucational pro- systems were setup. 2000/January 2001 rated 2000/January 2001 grams and activi- An LCD projector and sound impediments to using ties of the col- system updated in Oliver Hall. technology for teaching lege. Visual presenter placed in on a scale from one (not LRC 05. an impediment) to five Other multimedia equipment (major impediment). purchased for instructional use Lack of multimedia 45 this year include six 32” TVs, presentation capabili- 11 DVD players, overhead ties in classrooms = projectors, carts, audio play- 2.4 ers, and supporting accesso- Lack of equipment = ries. 2.1 Faculty stating an opinion on the 2003/2004 Faculty Survey In addition: of LR&DL Services and Sup- o Faculty requested (Air port rate the adequacy of AV Conditioning and Re- & multimedia equipment as frigeration) two addi- being: tional multimedia 54% rated adequacy as “Ex- rooms. cellent” o Faculty requested 38% rated adequacy as “Very (Nursing and Health) a Good” visual presenter in 8% rated adequacy as “inade- LRC 05 quate” o DVD players to sup- plement VCRs as new DVD formats intro- duced into instruction. o New TVs and over- heads to equip Taylor building at completion of renovations. 46 Functional Area: Division of Workforce Services Functional Name of Benchmark Used Indicator of Need Measurement Tool Who Area Goal No. Activity (if applicable) Success (Based on what re- Participated? (from 2003-04 search) Step 8 Form) Goal 2 Pharmacy Percent of Students A shortage of To date 100% of stu- Graduates of Technician Passing the National Pharmacists in the region dents taking National Pharmacy Tech Career Studies. and State Has increased demand for Certification Test passed Career Studies Certification Exami- technicians. (6). Program. nations. Goal 2 Columbia Forest Goodyear Coop Improvement in To upgrade skills and Classroom cognitive Products Industrial Program. maintenance support knowledge in technical exams 15 Maintenance. in plant. areas. And performance evalu- ations in labs. Goal 2 Dimon, Inc. Goodyear Coop Improvement in To upgrade skills and Classroom cognitive Industrial Mainte- Program. Maintenance Knowledge in technical exams 20 nance. Support in plant. areas. And performance evalu- ations in lab. Goal 2 Columbia Flooring Supervisory Improvement in To upgrade skills and Performance evaluations 10 Leadership Program. Training Supervisory skills in Knowledge in leadership/ in classrooms. (Achieve plant. supervisory areas. Global). Goal 2 Developing and Used benchmark Improved productivity Operations were in Still in process of im- Taught course to teaching 5S Course of what other simi- and organization of disarray, unorganized and proving….too early to over 100 hourly for Industry. lar industries O’Sullivan Furniture cluttered. measure final outcomes. operations of are doing to im- operations. O’Sullivan and prove organization others. and productivity. 47