Venue & Coroner

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							                               CORONERS’ RECOMMENDATIONS
                    AND GOVERNMENT RESPONSES - DECEMBER 2009 TO JUNE 2010
                                     Made pursuant to section 82 of the Coroner’s Act 2009
Names of deceased included in this Report


AHMADI, E                                      JAMAL (aka RAZA) A                RANKIN S

CALLAGHAN, J                                   JOHNSON, J                        SEMAAN, C

EAGLE, P                                       KENNEDY, G                        SUPPRESSED NAME #1

ENGERT BLINN INNES AND MOORE                   LAWRENCE R                        SUPPRESSED NAME #2

FORRESTER MR                                   MORAN, GJ                         SUPPRESSED NAME # 3

FORSTER MP                                     MIDSON, PJ                        SUPPRESSED NAME #5

HOGAN, P                                       MURPHY, M                         TUPOU, M

HOWLETT, C                                     PELE, I                           WALMSLEY, DG

INFANT SWIMMING POOL DEATHS                    PHAN AU, I                        WILSON, PG




                                                                                                       1
Name of      Date,             Finding                       Recommendations       Recommendations                      Response
Deceased     Venue & Coroner                                 made to:
& File No.
                                                                                                                                            rd
Rebekah      Deputy State      That Rebekah Anne             Minister for Health   That having regard to the            Minister for Health 3 May 2010:
Lawrence     Coroner           Lawrence died on 20                                 following definitions of
1988/05      MacPherson        December 2005 at St                                 psychotherapy and counselling        In December 2006 the NSW Parliament
                               Vincent’s Hospital from                             contained in a report by             passed a range of amendments to the Health
             8 December 2009   multiple injuries sustained                         Professor Margot Schofield           Care Complaints Act and the Public Health
                               when she stepped off the                            prepared for the Psychotherapy       Act to provide for the regulation of
             At Glebe          ledge of a second storey                            and Counselling Federation of        unregistered health practitioners. The terms
                               window of her place of                              Australia (PACFA), funded by         of the legislative scheme are broad enough to
                               employment at the Royal                             the Victorian Department of          cover those who offer the type of counselling
                               Australian College of                               Human Services (DHS Victoria)        or psychotherapy services raised as a matter
                               Physicians, Macquarie                               entitled Best Practice Self-         of concern at the hearing. The key principles
                               Street Sydney, and fell to                          Regulation Model for                 of the legislative scheme are:
                               the pavement below whilst                           Psychotherapy and Counselling         The incorporation in the Public Health
                               in a psychotic state.                               in Australia Final Report, dated        (General) Regulation 2002 of a Code of
                                                                                   February 2008 at pages 15-16:           Conduct for Unregistered Health
                                                                                                                           Practitioners. The Code incorporates a set
                                                                                   (a) DHS Victoria has defined            of objective and clear standards against
                                                                                   “generalist counselling” as “the        which to assess a practitioner’s conduct
                                                                                   application of                          and practice in the event of a complaint;
                                                                                   knowledge and a range of skill,       A negative licensing system that allows
                                                                                   such as reflection, constructive        action to be taken against a practitioner
                                                                                   confrontation and                       who fails to comply with the standards of
                                                                                   problem solving, with the gaol of       conduct or practice set out in the Code;
                                                                                   reducing distress or harmful          An independent investigator, the Health
                                                                                   behaviour and                           Care Complaints Commission (HCCC), to
                                                                                   improving quality of life, social       receive and investigate complaints;
                                                                                   functioning and health, within the    Power for the HCCC to issue both
                                                                                   context of an                           prohibition orders and public warnings
                                                                                   interpersonal relationship that is      about practitioners who have failed to abide
                                                                                   designed to facilitate these            by the required standards of conduct and
                                                                                   changes”;                               practice;
                                                                                   (b) DHS Victoria has also             Offence provisions allowing for a person
                                                                                   suggested that “counselling”            who breaches a prohibition order to be
                                                                                   seeks to:                               prosecuted through the appropriate court.
                                                                                   (i) provide relief from emotional       The maximum penalty for an offence is


                                                                                                                                                                          2
distress and its social                  $5,500 and/or 12 months imprisonment.
consequences;
(ii) promote longer term coping        Some of the key standards set out in the NSW
with adverse circumstances, and        Code of Conduct for Unregistered Health
(iii) reduce vulnerability to mental   Practitioners and relevant to the issues raised
health and social problems in the      in your inquiry into the death of Ms Lawrence
future;                                are that unregistered practitioners:
(c) the United Kingdom Council          Must provide health services in a safe and
for Psychotherapy (UKCP)                  ethical manner, including
defines                                   - by not providing health care of a type
“psychotherapy” as “the provision            that is outside his or her experience or
by qualified practitioners of a              training;
formal and                                - by providing truthful information as to
professional relationship within             his or her qualifications, training or
which patients/clients can                   professional affiliations; and
profitably explore                        - by not making claims, either directly or
difficult, and often painful,                in advertising or promotional material,
emotions and experiences.                    about the efficacy of treatment or
These may include                            services provided if those claims cannot
feelings of anxiety, depression,             be substantiated.
trauma, or perhaps the loss of          Must have an adequate clinical basis for
meaning of one’s                          the treatments they provide; and
life. It is a process, which seeks      Must not financially exploit their clients.
to help the person gain an
increased capacity for                 Other important matters addressed in the
choice, through which the              Code include that unregistered practitioners:
individual becomes more                 Must not claim to cure cancer and other
autonomous and self                      terminal illnesses;
determined. Psychotherapy may           Must not attempt to dissuade their clients
be provided for individuals or           from seeking or continuing with medical
children, couples                        treatment; and
families and groups”:                   Must not have an improper personal or
(d) the Schofield Report suggests        sexual relationship with a client.
a composite definition of
psychotherapy                          Since commencement of the scheme the
and counselling as “talking and        Health Care Complaints Commission (HCCC)
relationship-based therapies in        has issued one prohibition order on a
which trained                          practitioner; placed conditions on the practice
professionals use theory,              of one practitioner; and issued two public


                                                                                         3
research and practice-based            statements about practitioners (including one
knowledge and skills with              of the practitioners who had conditions placed
the gaol of reducing distress or       on his practice).
harmful behaviour and improving
relationships,                         The HCCC has indicated that had the Code
quality of life social functioning     been in place at the time of Ms Lawrence’s
and health, within the context of      death it may, in response to a complaint, have
an interpersonal                       investigated the complaint within the
relationship that is designed to       framework established by the Code.
facilitate these changes”.
16                                     However, in light of the concerns raised by
That consideration be given to         this case and Magistrate MacPherson’s
the restriction by regulation of the   recommendations, I have approved
provision of services such as          amendment of the Code to incorporate the
those provided by Zoeros Pty.Ltd,      following matters:
trading under the name of               unregistered practitioners must not provide
PEOPLE Knowhow, and in                     services they are not qualified to provide;
particular the course known as             and
The Turning Point and similar           unregistered practitioners must not use
courses provided by other                  their possession of particular qualifications
organisations by:-                         to mislead or deceive their patients as to
(a) the introduction of a legal            their competence or ability to provide
requirement:-                              services in particular areas.
(i) to have recognised tertiary        These amendments are included in a Bill that
qualifications in medicine             I intend to introduce to Parliament in the
(psychiatry),                          current session.
psychology, psychotherapy,
social work, nursing, welfare,         I can also advise you that the Australian
counselling or other                   Health Ministers’ Council (AHMC) is currently
appropriate qualifications from an     considering whether or not, in the context of
institution accredited by either       the national health professionals registration,
Commonwealth                           a nationally consistent approach should be
or NSW Education Authorities (or       adopted for regulating unregistered health
by an overseas course                  practitioners. NSW has expressed the view
recognised at the same                 that, given the NSW experience to date,
level in Australia) before             AHMC should adopt a regulatory system
providing psychotherapy or             modelled on the current NSW system and that
counselling services,                  incorporates the general principles outlined
irrespective of whether those          above.


                                                                                           4
services are described as
comprising psychotherapy
or counselling, but excluding ad
hoc counselling or psychotherapy
as an incident
to providing other professionally
recognised services; or
alternatively
(ii) to have such qualifications as
a pre-condition for legally
providing
such services for payment or
other reward;
(b) the creation of a system of
registration and accreditation of
psychotherapy or counselling
services by one of the following
means:-
(i) seeking the inclusion of
psychotherapists and counsellors
in the
scheme for national registration
and accreditation of the health
professions which
is the subject of the Council of
Australian Governments (COAG)
Intergovernmental Agreement
between the Commonwealth,
States and
Territories, dated 26 March 2008;
or alternatively
(ii) the creation of a statute-based
scheme of registration and
accreditation of psychotherapists
and counsellors in New South
Wales; or
alternatively
(iii) the creation of a statute-
based mandatory regime of self-


                                       5
           regulation
           of psychotherapists and
           counsellors in New South Wales,
           having regard to the
           terms of the Schofield Report.
           That for the purposes of
           considering introducing the legal
           requirements set out above and
           for the
           purposes of considering a system
           of registration and accreditation,
           as set out above, consultation
           take place with the Royal
           Australian & New Zealand
           College of Psychiatrists, the
           New
           17
           South Wales Psychologists
           Registration Board, the Sydney
           Branch of the Australian
           College
           of Clinical Psychologists, the
           Australian Psychological
           Society, the Australian
           Psychology
           Accreditation Council and the
           Psychotherapy & Counselling
           Federation of Australia.

FUTURE
– Next
response




                                                6
                                                                                                                                                                         TOP

Name of      Date,            Finding                  Recommendations       Recommendations                      Response
Deceased &   Venue &                                   made to:
File No.     Coroner
Ehalamreza   Deputy State     I find that Ehalamreza   Minister for          1) I recommend that the Minister     Hon Phillip Costa MP, Minister for Corrective
AHMADI       Coroner Dillon   AHMADI died at the       Corrective Services      direct that committees            Services on29 November 2010:
1052/08                       Metropolitan Special     (18/05/2010)             overseeing the installation of
             18 May 2010      Programs Centre, Long                             security systems in NSW           “I have been advised that Corrective Services
                              Bay Correctional                                  prisons include senior            NSW agrees with the six recommendations
             At Glebe         Centre, New South                                 representatives from all          arising from the inquest into the death in custody.”
                              Wales on 26 June 2008                             affected facilities and from
                              by hanging himself in                             senior management at              Full text of Minister’s response is to be viewed
                              his cell.                                         regional area or above.           here.
                                                                             2) I recommend that the
                                                                                Commissioner for Corrective
                                                                                Services direct that all
                                                                                decisions concerning
                                                                                significant alteration to
                                                                                security systems affecting
                                                                                more than one correctional
                                                                                facility be authorised only by
                                                                                senior management at
                                                                                regional level or above.
                                                                             3) I recommend that the
                                                                                Commissioner direct that all
                                                                                such decisions be fully
                                                                                documented.
                                                                             4) I recommend that security
                                                                                systems not be
                                                                                “commissioned” (in the sense
                                                                                of being made technically
                                                                                operational) until all relevant
                                                                                user guides or manuals have
                                                                                been provided or updated
                                                                                and all relevant staff have
                                                                                been appropriately informed


                                                                                                                                                                           7
              and, if necessary, trained in
              the use of the system.
           5) If security systems extend
              beyond one facility to
              another, I recommend that, if
              necessary, commissioning
              takes place in clear stages of
              which all affected parties are
              kept informed.
           6) I recommend that if a staged
              commissioning of security
              systems takes place in NSW
              correctional facilities, those
              parts of the system not in
              commission are not turned on
              except for testing or training
              purposes, are clearly labelled
              as non-operational until
              commissioned, and staff are
              kept informed as to the
              current status of the system
              and their responsibilities in
              respect of it.
FUTURE –
Next
response




                                               8
                                                                                                                                                                          TOP

Name of       Coroner       Finding                     Recommendation        Recommendations                           Response
deceased                                                made to
Gordon John   State         That Gordon John            Minister for Health   That a toxicology screen, including       The matter has been referred to the Department
MORAN         Coroner       MORAN died on July 23,                            blood alcohol level be performed by       of Health’s Corporate Governance and Risk
1202/08       Jerram        2008, of complications of                         hospital personnel on all persons         Management Branch to coordinate a response
                            blunt head injury and                             admitted to any hospital either           on behalf of NSW Health. Transcript of Coronial
                                                                                                                                           t
              11 May 2010   coronary artery disease,                          seriously injured or killed as a result   Inquest received 15 November 2010.
                            after a fall.                                     of an accident in the workplace, as a
              At Glebe                                                        matter of routine
FUTURE –
Next
response




                                                                                                                                                                            9
                                                                                                                                                                             TOP

Name of    Coroner        Finding                Recommendation        Recommendations                               Response
Deceased                                         made to
Isaraelu   Deputy State   That Isaraelu Pele     Minister for Health   (1) I recommend that the Royal Alexandra      Minister for Health November 2010:
PELE       Coroner        died on 18                                   Hospital for Children (Children’s Hospital
           Dillon         December 2007 at                             at Westmead) and the Sydney South             Recommendation 1 – Supported
                          Blacktown Hospital                           West Area Health Service review their         Recognition of signs of toxicity forms part of the
           31 May 2010    NSW as a result of                           guidelines to provide for the assessment      NSW Health policy ‘Emergency Departments
                          bacterial meningitis                         by senior staff of children presenting with   Recognition of a Sick Child’ (currently under
                          that had not been                            any signs of toxicity before such children    review).
           At Glebe       diagnosed by a                               are discharged;
                          number of                                                                                  The CHW Emergency Department (ED) guidelines
                          clinicians who                                                                             have been updated regularly over the past 3 years
                          examined him.                                                                              to reflect NSW Health Guidelines & guide
                                                                                                                     involvement of senior staff. CHW also advises that:
                                                                                                                      An increase in ED senior staff over 3 years has
                                                                                                                       increased the time when senior medical staff are
                                                                                                                       available to review patients.
                                                                                                                      Following the CHW Root Cause Analysis
                                                                                                                       investigation an ED Medical Unit (EMU) was
                                                                                                                       created (2008) next to ED to allow for extended
                                                                                                                       review of patients not well enough for discharge.
                                                                                                                       The EMU provides for longer patient observation
                                                                                                                       & for patient progress to be discussed with senior
                                                                                                                       staff.
                                                                                                                      The Paediatric ‘Between the Flags’ program being
                                                                                                                       developed will address recognition of a
                                                                                                                       deteriorating child, including some of the signs of
                                                                                                                       toxicity. Review by senior staff is triggered by
                                                                                                                       clinical prompts.

                                                                                                                     SSWAHS Area Critical Care Services (CCS) are
                                                                                                                     reviewing its ED practices to ensure all paediatric
                                                                                                                     presentations will be assessed by a senior doctor
                                                                                                                     before discharge.



                                                                                                                                                                              10
Dept. of Health policy & program initiatives include:
 ‘Children and Adolescents - Guidelines for Care in
  Acute Care Settings’ policy directive
 ‘Children and Adolescents - Admission to
  Services Designated Level 1-3 Paediatric
  Medicine Surgery’ policy
 ‘Children and Infants with Gastroenteritis - Acute
  Management’ policy .
 Paediatric clinical practice guidelines .
 The ‘Between the Flags’ (BTF) program aims to
  standardise processes for early recognition &
  rapid response to deteriorating patients & includes
  a ‘Standardised Adult General Observation Chart’
  to record key observations likely to indicate a
  deteriorating patient & assists in identifying when
  a clinical review for sick patients or a “rapid
  response” for very sick patients is required.
 A BTF component is ‘Detecting Deterioration
  Evaluation Treatment Escalation and
  Communication in Teams’ (DETECT) training
  package & includes e-learning & face to face
  practical training. It was developed by clinical
  experts to address the training needs of frontline
  staff in the early recognition & management of
  deteriorating patients. Training is being rolled out
  state wide.
 The Paediatric BTF program is under
  development & replicates the features of the adult
  program, including the standard observation chart,
  rapid response & DETECT. Rollout of the
  observation chart & education is expected later in
  2010.
The Emergency Care Institute will develop a Sepsis
Pathway & Guidelines that include a review of
processes for all patients presenting to EDs with
signs of infection & sepsis, & an audit process of
Time to Antibiotics. The pathway & guidelines will
then be implemented by Health services.



                                                         11
(2) I recommend that the Children’s           Recommendation 2 – Supported
Hospital and Area Health Service review       CHW provides training for doctors in each rotation,
their guidelines to provide for annual        & training on the detection of & tests for meningitis
training of clinical staff in Emergency       is given to Triage Nurses. ED nurses complete a
Departments in relation to the detection of   Dept. of Health e-learning module on bacterial
meningitis, including the possibility of      meningitis.
children presenting without signs of
meningism and with normal vital signs         SSWAHS has a program of in-service training for
and in relation to the appropriate tests to   its junior ED doctors.
be conducted
                                              Relevant state policies and programs include:
                                               ‘Emergency Departments Recognition of a Sick
                                                Child’ policy
                                               Paediatric clinical practice guidelines are
                                                accompanied by on-line knowledge & evaluation
                                                modules for staff
                                               A paediatric companion to the ‘Rural Adult
                                                Emergency Clinical Guidelines 3rd Edition’ is
                                                being developed & to be used in rural settings
                                                where no medical officer is immediately available,
                                                & will include the immediate management of
                                                meningitis.
                                               BTF program & ‘Recognition and Management of
                                                a Patient who is Clinically Deteriorating’ policy
                                                standardise processes for the early recognition of
                                                deteriorating patients.

                                              The new Sepsis Pathway, to be developed by the
                                              Emergency Care Institute (see Rec. 1) will also
                                              incorporate strategies to address educational needs
(3) I recommend that the Children’s           Rec 3 – Research study to be undertaken
Hospital and Area Health Service review       Literature review & expert clinical consultation
the efficacy of CRP and other tests,          (NSW Health Paediatric Clinical Practice Guideline
whether alone or in combination, in           Steering Group Secretariat Feb. 2010) on the need
improving the diagnosis of serious            to include C-Reactive Protein (CRP) testing in the
bacterial infection;                          revised paediatric clinical practice guidelines
                                              indicated variability in the sensitivity & specificity of


                                                                                                          12
                                             CRP testing, with no consensus amongst clinicians.
                                             The Dept’s Co-Ordination & Policy Unit also
                                             recognized this lack of consensus on the use of
                                             CRP testing for children & that the evidence for its
                                             use in older children is sparse. UK guidelines
                                             restrict the use of CRP to children strongly
                                             suspected of being severely ill with a bacterial
                                             infection. The utility of CRP as a ‘screening’ test for
                                             ruling in bacterial infection is not high, with a
                                             positive predictive value of only 60%. CRP to rule
                                             out severe bacterial infection is not recommended
                                             as it is not a good substitute for clinical judgement,
                                             & in 10% of cases will produce a false negative
                                             result.

                                             The draft “Management of Acute Bacterial
                                             Meningitis’ & ‘Acute Management of Fever’
                                             paediatric clinical practice guidelines do, however,
                                             suggest that clinicians consider CRP testing where
                                             a child appears toxic.

                                             Both CHW & SSWAHS noted the restricted value &
                                             lack of consensus while acknowledging positive
                                             aspects to the limited use of such testing.

                                             CHW ED has a guideline on the use of CRP &
                                             Procalcitonin tests in the assessment of a febrile
                                             child. A research study to further evaluate utility of
                                             the test has been granted ethics approval & will be
                                             carried out as part of the Febrile Child Study over
                                             the next 12 months. The results of this study &
                                             other available literature will be used, as
                                             appropriate, to inform local policy & guidelines.

(4) I recommend that the Children’s          Recommendation 4 – Supported
Hospital and Area Health Service review      NSW Health strongly supports providing information
the literature concerning meningitis which   to parents/carers of children with a fever who are
they distribute to parents or carers on      sent home, on what signs & symptoms to look for
discharge of children with any sign of       that would indicate clinical deterioration & the need


                                                                                                       13
toxicity. The document given to parents      to seek further medical review.
ought to include clear, succinct
instructions on what to look out for and     In response to ‘The Special Commission of Inquiry
the importance of returning immediately to   into Acute Care Services in NSW Public Hospitals’
a doctor if signs or symptoms are seen;      (Garling Inquiry) NSW Health is reviewing the
                                             ‘Discharge      Planning:    Responsive     Standards
                                             (Revised November 2007)’ & provided Health
                                             Services with advice & information to develop local
                                             guidelines. This includes:
                                              All patients seen in a public hospital should
                                               receive information on their treatment in the form
                                               of a letter to take home.
                                              This should include advice on their treatment,
                                               medications & signs & symptoms that alert the
                                               patient/carer to the need to seek further treatment.
                                             CHW noted the ‘Recognition of Serious Illness in
                                             Children’ Fact Sheet has instructions for families on
                                             what to look for & when to seek help. It is given to
                                             the families of children with fever in whom
                                             meningitis & other serious bacterial illness is
                                             possible, & is available on the CHW website.

                                             The NSW ‘Infants and Children - Acute
                                             Management of Fever Clinical Practice Guidelines’
                                             & ‘Children and Infants Acute Bacterial Meningitis –
                                             Acute Management’ will incorporate advice to
                                             clinicians on providing a specific fact sheet to carers
                                             when a child who has presented to ED with a fever
                                             or a possible diagnosis of meningitis is discharged.

                                             Other fact sheets are available to EDs, through all 3
                                             Children’s Hospitals’ websites & are expected to be
                                             given at discharge. Each Sheet includes an alert
                                             section for parents/carers regarding worsening
                                             signs & symptoms with reference to the parent fact
                                             sheet in each of the paediatric clinical practice
                                             guidelines.
(5) I recommend that the Children’s          Recommendation 5 – Supported in Principle
Hospital and Area Health Service             The computer programming work to include the


                                                                                                       14
consider amending their triage               question in the CHW ED Triage Assessment has
questionnaire to include an inquiry as to    been completed with implementation shortly.
the number of recent attendances made
by children at hospitals or on General       NSW Health ‘Recognition of a Sick Child Clinical
practitioners in relation to the same        Practice Guideline’ (under review) includes a prompt
illness;                                     for to consider risk factors that may make the child’s
                                             presentation more urgent.
(6) I recommend that the Children’s          Recommendation 6 – Pending conclusion of a
Hospital and Area Health Service             review
consider amending their triage               CHW noted a study on the use of a detailed
questionnaires to include an inquiry         validated anxiety tool for parents of children
seeking to measure the degree of             presenting to the ED identified high anxiety levels
parental concern;                            were related to parental experience, tiredness &
                                             concern regarding blood tests & level of trust of
                                             treating Dr. No relation to severity of the child’s
                                             illness was reported, however taking note of
                                             parental concern is included in the medical staff
                                             orientation to the ED, as this is a basic tenet of
                                             paediatric training.

                                             Each of the NSW Health paediatric clinical practice
                                             guidelines state that “parental anxiety should not be
                                             discounted: it is often of significance even if the
                                             child does not appear especially unwell.”

                                             Parental anxiety may be examined as part of the
                                             nationwide triage processes review with any
                                             recommendations to be assessed at the review’s
                                             conclusion. The matter will be referred to the ‘NSW
                                             Emergency Care Taskforce’ for consideration.
(7) I recommend that the Children’s          Recommendation 7 – Referred for further review
Hospital consider whether a measure of       The tool was used temporarily in CHW ED as part of
‘parental concern’ can and should be built   a research study looking at identifying children with
into its computerised diagnostic tool for    a serious bacterial illness. Further work is required,
serious bacterial infection;                 including identifying the interface between the tool &
                                             clinical practice. As noted in response to R. 6 there
                                             is no accepted measure of parental concern & the
                                             validity of a measure to assist diagnosis requires
                                             more investigation. At the study’s completion a more


                                                                                                      15
                                             informed assessment could be made.

(8) I recommend that NSW Health              Recommendations 8 and 9 Supported in
consider rolling out the Children’s          principle subject to research
Hospital’s computerised diagnostic tool to   As above, the study of the CHW tool is yet to
all NSW hospital Emergency                   determine if it is valid & whether it or a derivation
Departments;                                 could be referred to the Emergency Care Task
                                             Force before consideration by the state eMR ED
                                             Application Advisory Group, for broader distribution
                                             including non-hospital primary carers.
(9) I recommend that NSW Health              As above.
consider ways in which the Children’s
Hospital’s computerised diagnostic tool
(or a suitable version of it) may be made
available to primary carers;
(10) I recommend that the Children’s         Recommendation 10 – Supported
Hospital (if it has not already done so)     Since 2009 CHW has a simulated training module to
consider developing a training module in     practice the assessment of seriously ill children
which clinicians not only discuss but        including those with bacterial infections. It has been
practice the diagnosis and treatment of      evaluated as effective as it involves medical &
rare but serious bacterial infections in     nursing staff in a team setting.
simulated settings.
                                             NSW Health supports Child Health Networks which
                                             fund Outreach Simulation Training for the
                                             recognition & resuscitation of the unwell child
(11) I recommend that the Children’s         Recommendation 11 – Supported
Hospital (if it has not already done so)     CHW advised that this topic has been taught in
consider formally integrating the study of   various fora at the hospital, & with the module being
cognitive bias and error into its teaching   developed for regular delivery within CHW ED.
and training syllabus concerning
differential diagnosis.                      The Department will refer the module to the
                                             Clinical Education and Training Institute (CETI) to
                                             consider broader deployment.




                                                                                                      16
FUTURE     Further Training & Development Information
– Next     A Hospital Skills Program (HSP) includes the recognition & treatment of meningitis in ED module.
response    HSP targets non-specialised Drs working in EDs & other clinical areas.
            HSP uses a range of training methods, including online, simulated learning & on the job training.
            A paediatric module is being developed.
           HSP supports the professional development of non-specialist medical staff but doesn’t replace the requirement for annual training on meningitis.

           The Dept will raise the recommendations with CETI to ensure they are considered in the HSP & other training activities.

           The national ‘Emergency Triage Education Kit’ was sent to all EDs to help provide better assistance to people presenting to EDs. A key chapter deals with the
           diagnosis & treatment of children presenting to an ED in a critical condition.

           ‘The Transition to Emergency Nursing Program’, is a state wide education program to provide a:
            focus on safe quality emergency nursing care
            agreed standardisation of nursing skills for emergency care
            clinically based hospital emergency program to encourage & promote the recruitment & retention of nurses to this speciality.

           It will further develop the confidence & competence of new emergency nurses, enhance professional adjustment, assimilation into the workplace & ensure
           quality patient outcomes.




                                                                                                                                                                           17
                                                                                                                                                                        TOP

Name of                                   Recommendations
              Coroner     Finding                             Recommendations              Response
Deceased                                  made to:
                                                                                           Country Energy has filed a request in the Supreme Court seeking that the
HOWLETT       Deputy      That            NSW Chief Medical   That the NSW Chief           Inquest be quashed and a fresh Inquest held.
Christopher   State       Christopher     Officer             Officer arrange for an
              Coroner     Howlett died                        audit of post mortem         NSW Health 24 December 2009:
              MacMahon    on 23 October                       examinations undertaken
                          2007 at                             by Dr John Follent with a    An audit of the post mortems performed by Dr Follent in the last five (5)
               17         Burringbar                          view to ensuring that such   years has been requested. A decision will be made on whether to extend
              September   NSW, through                        examinations are             the audit pending the initial report.
              2009        electrocution                       performed to the minimum
                          that occurred                       reasonable standard          In addition to the audit, the Director-General, NSW Department of Health,
                          when he came                        expected of Government       has written to Dr Follent informing him that his appointment as a Coronial
                          into contact                        Medical Officers             Medical Officer is under review, pending the outcome of the audit. The
                          with live                           performing such work.        Director-General has asked Dr Follent to desist from performing post
                          electrical                                                       mortem examinations whilst the audit is in progress. I would appreciate it
                          conductors in                                                    if you could inform the appropriate local coroners of these developments.
                          the course of                                                    Pending the outcome of the final report, requests for coronial post
                          his                                                              mortems from Tweed/Byron Local Area Command can be forwarded to
                          employment.                                                      the Coronial Medical Officers in Lismore.


FUTURE –
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                                                                                                                                                                         18
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Name of           Date,
                                                       Recommendations
Deceased &        Venue &         Finding                                Recommendations                                Response
                                                       made to:
File No.          Coroner
Suppressed #5                     That [name           Commissioner of   1. That Acting Sergeant Mark Hevers be
2897/09           State Coroner   Suppressed] died     Police               commended for his bravery, compassion       NSW Police Force response dated 15
                  Jerram          on 2 October                              and all of his actions on 1 October 2009.   December 2010:
Non publication                   2009 from a gun
order under       20 May 2010     shot wound to the                                                                     “Recommendation 1 – the Coroner’s
section 75                        head, self                                                                            remarks concerning Senior Constable
Coroner’s Act                     inflicted on 1                                                                        Hevers who held the rank of Acting
2009                              October 2009,                                                                         Sergeant in May 20190, have been
                                  with the intent to                                                                    forwarded to the Commander, Western
                                  end his own life.                                                                     Region, for consideration by that Region’s
                                                                                                                        Awards Committee.

                                                                                                                        2 – Relevant training material in the NSW
                                                                                                                        Police Force Safe Custody Course has
                                                                                                                        been updated to stress the need for police
                                                                                                                        to include information on mental health
                                                                                                                        and hospital admissions in antecedents,
                                                                                                                        when known.

                                                                                                                        The Brief Preparation Guide, which
                                                                                                                        assists police in preparing a brief of
                                                                                                                        evidence, is being amended to reflect
                                                                                                                        these developments.




                                                                                                                                                                     19
                2. That the Commissioner give                      Recommendation 2b – Consistent with
                   consideration to further training so that:      existing NSW Police Force policy and
                   a) Police informants are aware of the           procedure, the Local Area Commander,
                   desirability of detailing information           Duty Officer or designated Operations
                   regarding mental health and hospital            Commander is in command of high risk
                   admissions, known to them, in the               operations. As such it is not the
                   antecedent section of Fact Sheets; and          responsibility of the Negotiation Team t
                   b) any negotiating team give priority to the    notify the subject’s next of kin, but rather,
                   early notification of next of kin in evolving   the Commander’s. In any event, the next
                   high risk incidents and, in particular,         of kin of a person involved in a high risk
                   before the release of any information to        operation is notified as early as possible
                   the media.                                      by police. “

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                                                                                                                   20
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                          Date,
Name of Deceased & File   Venue                              Recommendati
                                     Finding                                   Recommendations                        Response
No.                       &                                  ons made to:
                          Coroner
Matthew Paul FORSTER                 My findings are that    Hunter New        1. That in regard to pathology tests   Minister for Health October 2010:
                                     Matthew Paul Forster    England Area         sought        by       Emergency
1710/07                   Deputy     who was born on 5       Health Service       Departments, the Hunter/New         Hunter New England AHS has advised that an
                          State      June 1982 died at 5                          England Area Health Service         electronic system for presenting aggregated
                          Coroner    Bruntnell Street,                            implement a policy whereby          patient results at the end of each shift will be
                          Mitchell   Forster late on 11 or                        pathology staff are required        investigated. A hard copy of the pathology results
                                     in the early hours of                        immediately to report to the        and a summary are checked and signed by the
                          11 June    12 August 2007 as                            Emergency Department any            senior medical officer in the Emergency
                          2010       a result of                                  pathology results which fall        Department (ED) on a daily basis.
                                     complications of a                           significantly outside the normal
                          At         perforated duodenal                          range;                              HNEAHS advised that a system of telephoning
                          Glebe      ulcer.                                    2. That the Hunter/New England         the ED with results that fall outside of laboratory
                                                                                  Area Health Service implement       alerts was in place at the time of Mr Forster’s
                                                                                  a policy whereby pathology staff    admission; however his results did not fall outside
                                                                                  are required to ensure hard         of the alert limits. The intent of these
                                                                                  copies of all available pathology   recommendations is supported and will be
                                                                                  results are delivered to the        achieved through progressive enhancements and
                                                                                  Emergency Department by the         implementation of the Electronic Medical Record
                                                                                  end of each pathologist’s shift;    (eMR) across the NSW health system.
                                                                               3. That the Hunter/New England
                                                                                  Area Health Service implement       Further NSW Health has implemented a
                                                                                  a policy whereby the senior         statewide program to improve clinical handover
                                                                                  medical officer in the Emergency    and the critical importance of handing over
                                                                                  Department ordering tests is        responsibility for continuing patient care from shift
                                                                                  required to review all available    to shift and between the ED and other clinical
                                                                                  pathology results by the end of     areas. The implementation of this program
                                                                                  his/her shift                       across NSW is being monitored by the NSW
                                                                                                                      Acute Care Taskforce (ACT).


FUTURE – Next response    A policy entitled Care Coordination: Planning from Admission to Transfer of Care is under development




                                                                                                                                                                              21
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Name of      Date,
                                                           Recommendations
Deceased     Venue &        Finding                                             Recommendations                            Response
                                                           made to:
& File No.   Coroner
Glenn        Deputy State   That Glenn Kennedy died        Commissioner of      That the training package developed by     The Commissioner of Police replied on
KENNEDY      Coroner        from multiple injuries         Police and the       Detective Chief Inspector Graeme McLeod    22/12/09:
             MacPherson     sustained when he jumped       Minister of Police   Abel in 1999 and entitled “Responding to
                            from the third floor balcony                        High Risk Incidents” be included in the    “The NSW Police Force supports the
             On 26 June     of a unit at South Coogee,                          Mandatory Continuing Police Education      recommendation and I can advise that the
             2009           but the evidence does not                           Scheme.                                    training package – Responding to High Risk
                            enable me to say whether                                                                       Incidents (MO18) will be reviewed and
                            he intended to end his own                                                                     updated as required, with a view to
                            life or not.                                                                                   reintroducing it as a core Mandatory
                                                                                                                           Continuing Police Education System
                                                                                                                           (MCPES) requirement in 2010/2011.”

                                                                                                                           The NSW Police Force has reviewed and
                                                                                                                           updated the training material and it will be
                                                                                                                           rolled out as a core MCPES in the 2011/12
                                                                                                                           financial year.

FUTURE
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                                                                                                                                                                          22
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Name of         Date,                       Recommend
Deceased &      Venue &    Finding          ations made    Recommendations                           Response
File No.        Coroner                     to:
                                                                                                                          th
                Deputy     That [Name       Minister for   1) That the Area Health Service leave     Minister of Health 25 May 2010:
SUPRESSED       State      suppressed]      Health         policy for scheduled in patients be       In response to the Recommendation (i) Northern Sydney Central Coast
#1              Coroner    died on 19                      reviewed and amended to formulate         Area Health Service (NSCCAHS) has advised me that this
                Dillon     October 2007                    a policy for the granting of short        recommendation is supported and that the NSCC Mental Health Drug &
1939/07                    from multiple                   unaccompanied leave                       Alcohol Leave Policy was reviewed in January 2010 and has expanded
                           injuries self                                                             the actions to be taken on granting (unaccompanied) leave for one to
Non              2         inflicted from                  2) That the Minister consider             four hours, including requirements to clearly document the rationale for
publication     December   falling from a                  reviewing current procedures at           permitting short leave of a scheduled inpatient. Education for acute
order under     2009       bridge.                         Magistrates’ mental health inquiries in   inpatient units regarding the amended policy and the responsibility of
section 75                                                 light of the evidence presented that      staff in granting and documenting leave and reviewing the patient on
Coroner’s Act   At Glebe                                   they may have a detrimental effect on     return from leave has also been undertaken. The revised procedure has
2009                                                       the therapeutic relationship between      been disseminated to all staff and is available on the NSCCAHS Intranet
                                                           treating psychiatrists and scheduled      website.
                                                           in –patients. In particular, that
                                                           consideration be given as to reducing     The Mental Health Drug and Alcohol Office (MHDAO) of the Department
                                                           the adverse effects of doctors, in        of Health has also advised that it supports this recommendation and that
                                                           effect, giving evidence against their     while no Departmental policy or guideline outlines procedures for
                                                           own patients by providing legal           managing graduated or short unaccompanied leave, many Area Health
                                                           representation for the doctors or by      Services have included local protocols and policies on patient leave as
                                                           some other practical means.               part of their discharge planning documentation. The matter will be
                                                                                                     referred to the (NSW) Mental Health Clinical Advisory Council for their
                                                           3) That consideration be given by the     advice and consideration of writing to the Area Health Services to ensure
                                                           Area Health Service to instituting        they have policy provisions relating to the granting of short
                                                           ‘debriefing’ of in –patients following    unaccompanied leave.
                                                           an unsuccessful application for
                                                           discharge at a magistrate’s mental        NSCCAHS and MHDAO have both similarly supported Recommendation
                                                           health inquiry.                           (iii). NSCCAHS will amend the Macquarie Hospital ‘Patients Attending
                                                                                                     Magistrates and Tribunal Hearings’ Procedure to include the debriefing
                                                                                                     of patients following such hearings. As with the Leave Policy, this
                                                                                                     procedure was amended and disseminated in January 2010. MHDAO
                                                                                                     has noted that whilst the debriefing of patients following magistrates’
                                                                                                     hearings is often done informally, there is merit in developing procedures
                                                                                                     to ensure that specific time is set aside to discuss the outcomes of such
                                                                                                     hearings with the patient. Therefore, MHDAO proposes to write to the


                                                                                                                                                                            23
Area Health Services asking that Area policies reflect this approach.

MHDAO additionally advised that page 62 of the current draft of the
‘Mental               Health               Act              Guidebook’
http://www.health.nsw.gov.au/pubs/2003/pdf/mh_guidebook.pdf states
that “consideration should be given to enabling some kind of ‘debriefing’
to occur, preferably with someone outside the official framework of the
hospital, such as a friend, a consumer representative or an official
visitor.”

In relation to Recommendation (ii) both MHDAO and the Department of
Health’s Legal and Legislative Services Branch have advised me that
this recommendation is not supported. Firstly I note that the Legal and
Legislative Services Branch wrote to Magistrate Dillon on this matter
during the course of the inquest and that while he acknowledged this
correspondence in his findings, he appears to address only the final
aspect of the reasoning provided. The arguments forwarded by Legal
and Legislative Services Branch in opposing the recommendations are:

 The lack of known studies or reports suggesting that the doctor–
  patient therapeutic relationship is damaged due to the lack of legal
  representation at magistrates’ inquiries;
 That a mental health inquiry is not an adversarial process and ideally
  should be conducted with as little formality as possible. The provision
  of legal representation for medical practitioners may add to the
  formality of the process and cause further distress to the patient;
 Medical practitioners are not parties to magistrates’ hearings but are
  there to provide evidence to the magistrate. As such, even if legally
  represented, the practitioner would still be required to give evidence.
  It is therefore unclear what role a legal representative would play as
  they would not be able to give the evidence on the practitioner’s
  behalf. The provision of legal representation for medical practitioners
  would, therefore, not address possible adverse effects resulting from
  the practitioner giving evidence.
 Patients appearing before an inquiry have a right to legal
  representation and it is hoped this representative clearly explains to
  the patient the purpose of the inquiry, thereby ameliorating any
  confusion or distress experienced by the patient;
 With 11,971 magistrates’ hearings held in 2007* costs associated with


                                                                        24
  providing legal representation to medical practitioners at the hearings
  would be significant and could divert funding from the provision of
  frontline mental health services to patients
  * Source: Mental Health Review Tribunal Annual Report 2007-2008
 There is provision for a medical practitioner to make application to the
  magistrate for legal representation if it is considered necessary or
  appropriate for a particular case.

The Department’s Legal and Legislative Services Branch also consulted
with the President of the Mental Health Review Tribunal (MHRT) who
strongly opposed the legal representation of practitioners at magistrates’
inquiries. The President was of the view that legal representation would
distract from the matters being resolved at the inquiry, would not support
the therapeutic relationship between patients and practitioners, and
would add to the costs and length of the inquiries.

MHDAO has further advised that the Mental Health Act 2007 currently
allows for adjustment in certain circumstances of Tribunal procedure
both in relation to inspection of health care records (s.156) and the
evidence to be given in hearings (s.151). Information may be made
available to the patient’s representative but not disclosed to the patient if
it is for the benefit of the patient, or if the information may be harmful to
the patient or any other person.

In addition to the above such inquiries are now conducted by the Mental
Health Review Tribunal and not magistrates. Procedures for hearings
before the MHRT, including the mental health inquiries, are determined
by the Tribunal. Having regard to its extensive experience in conducting
similar inquiries under the Mental Health Act 2007 and the Mental Health
(Forensic Provisions) Act 1990, it has developed processes and
procedures that endeavour to ensure as therapeutic a hearing as
possible.




                                                                          25
           CEO Legal    That, in the light of the evidence of     Response received 28 January 2010 from Mr A Kirkland, CEO:
           Aid          this inquest, the training of Legal Aid
           Commission   Commission lawyers and private            “Internal review of the relevant training has been undertaken. A
                        practitioners briefed to appear on        preliminary review indicates that Legal Aid NSW provides regular
                        behalf of the Commission at mental        training and support for solicitors who conduct mental health matters
                        health inquiries be reviewed.             under grants of legal aid. Most recently, the 2009 Civil Law Conference
                                                                  included a presentation by the Deputy President of the MHRT Ms M
                                                                  Bisogni on the role of the legal representative in mental health matters.

                                                                  The training is supported by a specialised induction process for new
                                                                  solicitors and the availability of detailed publications on mental health
                                                                  practice and procedure on the Legal Aid NSW Website.

                                                                  Any deficiencies identified in Legal Aid’s approach to training solicitors in
                                                                  mental health inquiries will be able to be addressed within the agency’s
                                                                  existing resources.”
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Name of      Date,           Finding               Recommendations   Recommendations              Response
Deceased &   Venue &                               made to
File No.     Coroner
Matthew                      That Matthew          Mater Hospital    That the Mater Hospital      On 20 July 2010 the Minister for Health advised:
Murphy       Deputy State    Murphy died on 3      Newcastle         give consideration as to
100/08       Coroner         December 2006                           whether or not its           “The policy identified in this recommendation is the NSW Health
             MacMahon        at the John                             “Suicidal Behaviour          Statewide Policy Directive –Suicidal Behaviour – Management of
                             Hunter Hospital                         Policy” should be            Patients with Possible Suicidal Behaviour (PD2005_121). This policy
             19 March 2010   Newcastle. The                          amended to suggest that      is under review by the NSW Health Mental Health, Drug & Alcohol
                             cause of death                          relevant information may     Office. NSW Health acknowledges the vital role that families and
             At Glebe        was a bullet                            be obtained form the         carers of people with a mental illness play in the lives of the person
                             wound to the                            family or other persons      they are caring for and the important information they are able to
                             head which was                          without the consent of       provide to clinicians to help with an assessment of that person.
                             self inflicted with                     the patient where it is      Families and carers are ordinarily able to provide relevant background
                             the intention of                        considered that the          information on a patient to medical staff at any time, with or without the
                             taking his own                          family or another relevant   permission of the person they are caring for, without breaching privacy
                             life.                                   person may provide the       and confidentiality. Issues related to privacy and confidentiality only
                                                                     medical practitioner with    relate to the information staff can provide to families and carers about
                                                                     relevant information that    the patient without their permission, not the other way around.
                                                                     the patient is unable or     Existing NSW privacy legislation, and Department of Health’s suicide
                                                                     unwilling to provide and     risk assessment and management guidelines address the
                                                                     there is a risk to the       requirements of this recommendation when conducting a suicide risk
                                                                     patient if such              assessment. The NSW Health Privacy Manual (v2) (PD2005_593)
                                                                     information was not          provides advice around the limits on the use and disclosure of
                                                                     available.                   personal health information.

                                                                                                  Pursuant to the Health Records and Information Privacy Act 2002,
                                                                                                  Health Privacy Principles 10 and 11 allow personal health information
                                                                                                  to be used and disclosed in certain circumstances including where
                                                                                                  there are reasonable grounds for believing that the use or disclosure
                                                                                                  of personal health information is necessary to lessen or prevent
                                                                                                  serious and imminent threat to the life, health or safety of the individual
                                                                                                  or another person or serious threat to public health or public safety.

                                                                                                  The NSW Health Consent to Medical Treatment – Patient Information
                                                                                                  (PD2005_406) also provides guidance around issues where patients


                                                                                                                                                                            27
                                              are incapable of giving informed consent to the management of their
                                              treatment.

                                              The statewide guidelines, the Framework for Suicide Risk Assessment
                                              and Management in Emergency Departments (NSW Department of
                                              Health 2004) state that emergency department staff undertaking an
                                              initial assessment should obtain collateral information from family,
                                              accompanying persons, police, medical records and other health
                                              providers as appropriate. It also states that the person’s family should
                                              be informed of the assessment and any management plan if they are
                                              in attendance at the emergency department, and should be contacted
                                              at home before discharge if the person at risk lives with their family.

                                              However, the Department of Health recognises that the legal issues
                                              surrounding privacy and confidentiality may not always be clear for
                                              health professionals presented with various and complex situations
                                              when dealing with people with mental health problems. Accordingly
                                              the NSW Clinical Advisory Council of the Mental Health Program
                                              Council is considering the need for any further practical guidance for
                                              clinicians in circumstances where it is important to seek or disclose
                                              information to family or carers even when there is patient opposition.”
Hunter and New    That training of medical    The NSW Institute of Psychiatry (IOP) has been contracted to provide
England Area      practitioners employed in   education and training to Area Health Service (AHS) staff on mental
Health Service    emergency departments       health legislation. As part of the Project, the IOP is developing a
                  of hospitals emphasise      website that will contain a module on mental health legislative
Mater Hospital    the application of the      requirements for staff of Emergency Departments (EDs) that have
                  Mental Health Act 2007,     been gazetted as declared mental health facilities.
                  the powers of medical
                  personnel assessing
                  patients with psychiatric
                  conditions and the
                  circumstances in which
                  family and other relevant
                  persons should be
                  contacted without the
                  consent of the patient.
Commissioner of   (1) That the training of    NSW Commissioner of Police A Scipione APM on 25 August 2010 :
Police            officers in dealing with
(24/03/2010)      persons who are taken to    “In relation to recommendation (1), the NSW Police Force provides


                                                                                                                        28
                             a hospital for a mental     extensive education and training covering police responsibilities under
                             health assessment under     section 24 (formerly section 22) of the Mental Health Act 2007,
                             the Mental Health Act       including mandatory online training in relation to the Mental Health
                             2007 emphasise that         Memorandum of Understanding between the NSW Police Force,
                             family members may be       Ambulance Services and NSW Health.
                             able to provide important
                             background medical and      Comprehensive mental health education and training is also provided
                             other information that      to frontline police officers by the NSW Police Force Mental Health
                             would be helpful in the     Intervention Ream (MHIT), which has developed a four day training
                             undertaking of a mental     program in consultation with mental health experts. The program
                             state assessment and as     provides police with an understanding of the Act and the Memorandum
                             such should, where they     of Understanding. It also assists police to identify signs of mental
                             wish to do so, be           illness and provides them with tools such as communication
                             encouraged to make          strategies, risk assessment, de-escalation and crisis intervention
                             contact with the hospital   techniques. A number of units of the MHIT program address the
                             to which the person is      important role that family and carers can play in assisting police and
                             taken for assessment        health care professionals with the management of persons
                                                         apprehended under the Act.”
           Commissioner of   That consideration be       NSW Commissioner of Police A Scipione APM on 25 August 2010 :
           Police            given to whether or not
                             the handover forms          “There is provision in the existing NSW Department of Health, Mental
           NSW Department    under section 22 of the     Health Act 2007 section 22 Form for police to record information about
           of Health         Mental Health Act 2007      person who may be able to provide further information about the
                             should have space for       patient. On 26 May 2010, the NSW Police Force Corporate
           (24/03/2010)      police to insert contact    Spokesperson on Mental Health forwarded a Memorandum to all
                             details for persons who     Mental Health Contact Officers and Region representatives,
                             may be able to provide      emphasising the importance or recording information about patients’
                             further information about   carers.”
                             the subject patient.
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                                                                                                                               29
Name of
               Date,                                      Recommendations
Deceased &                       Finding                                     Recommendations         Response
               Venue & Coroner                            made to:
File No.
Ivan PHAN AU   Deputy State      That Ivan Phan AU died   NSW Police Force   1) That the matter      NSW Commissioner for Police on 18 May 2010:
               Coroner           on 13 April 2002 at                            be referred to the
               Milovanovich      Surry Hills from                               Homicide Cold        ‘The matter has been referred to the Unsolved Homicide Team
                                 gunshot wounds to the                          Cases team.          for attention and will be captured on the unit’s database and
                                 chest, inflicted by a                       2) That a reward be     progressed at the earliest opportunity.
               At Glebe          person or persons                              offered for
                                 unknown.                                       information          The NSW Police Force acknowledges that the offer of a reward
               On 23 October                                                    concerning the       can be a useful investigative strategy. Consideration is being
               2009                                                             circumstances of     given as to whether the offer of a reward might assist in this
                                                                                the death of Ivan    particular matter’.
                                                                                Phan Au.
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                                                                                                                                                                 30
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Name of
                  Date,                                              Recommendations
Deceased & File                          Finding                                       Recommendations                       Response
                  Venue & Coroner                                    made to:
No.
Jason             Deputy State Coroner   I find that Jason           Commissioner of   I recommend to the Commissioner of    Police Commissioner Scipione on 24
CALLAGHAN         Mitchell               Callaghan died at           Police            Police that recognition be given to   March 2010: The Deputy State
2345/08                                  Nepean Hospital                               the bravery and professionalism of    Coroner’s recommendation has been
                  On 12 February 2010    Penrith on 30 July 2007                       Leading Senior Constable Duane        referred to the Protocol and Awards
                                         of the effects of a self-                     Phillips and Constable Malcolm        Unit of the NSW Police Force for the
                                         inflicted gunshot wound                       Baker for the manner in which they    provision of advice as to whether
                  At Glebe               to the head but,                              discharged their duties on 30 July    recognition of the officers’ actions on 30
                                         whether he intended to                        2007.                                 July 2007 is appropriate and what form
                                         take his own life, I am                                                             any such recognition should take.
                                         unable to tell.
FUTURE – Next
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                                                                                                                                                                    31
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Name of      Date,            Finding                        Recommendations          Recommendations                Response
Deceased &   Venue &                                         made to:
File No.     Coroner
Shannon      Deputy State     Shannon RANKIN died on         Minister for Fair           1. That action is taken     The Division of Local Government will be updating
Abby-Rose    Coroner          25 March 2006 at 14-18         Trading (or other              to prohibit the          its Backyard Swimming Pool webpage with links to
RANKIN       MacMahon         Head Street Forster. The       Minister with                  inclusion of an          relevant Office of Fair Trading information.
                              cause of her death was         responsibility for the         active main filter
503/06       At Glebe (and    drowning, which occurred       regulation of the              drain in the floor of    On 19 July 2011, the Director General, NSW
             parts Taree)     following her becoming         design and                     spa pools in future      Department of Finance and Services, Mr M Coutts-
                              entrapped on the cover of      construction of pools          constructions and        Trotter, advised:
                              the main drain of the spa      and spas in NSW             2. that media action
             On 16 February   pool within the apartment                                     be taken to inform       “In relation to Fair Trading, the matter was
             2010             complex known as the                                          the public as to the     considered by the NSW [Products Safety
                              Sevan Apartments. Her                                         potential dangers        Committee, which is made up of product safety
                              entrapment was due to the                                     associated with          experts from business, medical, consumer and
                              significant pressure that                                     active main filter       Government backgrounds. Following ongoing
                              resulted from a blockage in                                   drains in the floor of   deliberations, the Committee produced a report with
                              the main drain that                                           spa pools.               a number of recommendations including that spa
                              occurred during the process                                3. That action is taken     pools should be required to comply with the
                              of the pebblecreting of the                                   to require the           requirements of the Australian Standard AS1926.3
                              wall and floor of the spa                                     certification of         in respect of outlet systems and covers.
                              pool during its construction                                  pools and spas as
                                                                                            being in                 To support the recommendations of the Coroner,
                                                                                            compliance with          Fair Trading also developed and launched
                                                                                            statutory and other      guidelines for consumers which provide warnings
                                                                                            building                 and advice on ways to help avoid entrapment on
                                                                                            requirements, as         suction outlets such as active main drains.
                                                                                            well as being safe
                                                                                            for proposed use,        Fair Trading does not set building standards and
                                                                                            by an appropriately      codes, deal with development approvals or handle
                                                                                            qualified and            certification matters. The Department of Planning
                                                                                            independent expert       has a representative on the Australian Building
                                                                                            prior to the pool or     Codes Board. Additionally the Building
                                                                                            spa being handed         Professionals Board, which is an independent
                                                                                            over for use by          Board (but comes under the jurisdiction of
                                                                                            occupants of the         Planning), handles certification issues and
                                                                                            property on which it     complaints.


                                                                                                                                                                       32
              is constructed.
           4. That action be          These recommendations are outside of Fair
              taken to ensure         Trading’s jurisdiction and require the action and
              that where a pool       input of both the Minister for Local Government and
              and/or spa forms        the Minister for Planning. Letters were forwarded to
              part of a property      the Minister for Local Government and Planning on
              development, an         16 March 2010 to formally bring the Coroner’s
              occupation              recommendations to their attention.
              certificate not be
              issued by the
              relevant Principal
              Certifying Authority
              unless and until
              that Authority has
              satisfied himself or
              herself that the pool
              or spa has been
              constructed in
              accordance with
              relevant statutory
              and other building
              requirements and is
              safe for proposed
              use.
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Name of
                Date,                                                                 Recommendations
Deceased &                             Finding                                                          Recommendations       Response
                Venue & Coroner                                                       made to:
File No.
Camille         Deputy State Coroner   That the deceased, Camille Nassib Semann       NSW Police        I recommend that      Mr A Scipione PSM, Commissioner of
SEMAAN          Mitchell               died on 1/9/1996 at 36 Martin Street           Commissioner      the NSW Police        Police on 17 August 2010:
1778/96                                Roselands, NSW as a result of a single         (05/05/2010)      Commissioner
                6 April 2010           gunshot wound to the face, head and neck but                     consider a            “Consideration is being given as to
                                       I am unable to determine the manner in which                     monetary reward to    whether the offer of a reward might
                At Glebe               those injuries were sustained or inflicted.                      information leading   assist in this particular matter.”
                                                                                                        to a conviction.

FUTURE – Next
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                                                                                                                                                                    34
                                                                                TOP

Name of      Date,
                                 Recommendations
Deceased &   Venue &   Finding                     Recommendations   Response
                                 made to:
File No.     Coroner




                                                                                 35
SUPPRESSED        State       That                    Commissioner of   1. That the Department of Corrective        On 18 July 2011, Commissioner Ron Woodham
#2                Coroner     [SUPPRESSED]            Corrective        Services review the systems and             PSM responded as follows:
                  Jerram      died on 21 May          Services          protocols in place for inmates known to
                              2007 at a                                 be at risk, to determine whether these      “ (1) A complete review was undertaken by two
                  ON 3 June   Correctional Centre                       presently provide for a coordinated and     officers from Corrective Services NSW (CSNSW) of
Non publication   2009        in NSW sometime                           proactive management plan for such          the organisation’s approach to managing inmates at
order under                   between 17.00                             inmates (including involving Correctional   risk of self harm and suicide. This review also took
section 75                    hours on 20 May                           Officers and mental health professionals)   into consideration all recent coronial
Coroner’s Act     At Glebe    and 21 May 2007                           particularly following a release or         recommendations relating to procedures and
2009                          as a result of                            discharge from a RIT protocol.              policies associated with risk intervention. Tis review
                              hanging himself                                                                       generated a detailed discussion paper which
                              with the intention of                                                                 included a number of options for consideration by
                              taking his own life.                                                                  CSNSW.

                                                                                                                    An expert review has now been commissioned by
                                                                                                                    CSNSW following on from the preliminary review.
                                                                                                                    This will comprehensively examine the risk
                                                                                                                    assessment protocols and management procedures
                                                                                                                    for those inmates known to be at risk of self harm or
                                                                                                                    suicide. The expert was formerly employed with
                                                                                                                    CSNSW as the Executive Director of Offender
                                                                                                                    Services and Programs. The external consultant
                                                                                                                    has a adopted a thorough and comprehensive
                                                                                                                    whole of agency approach for the review, which
                                                                                                                    also involves the assessment of suitable cell
                                                                                                                    accommodation for inmates deemed to be at risk.
                                                                                                                    Active consultation with Justice Health and allied
                                                                                                                    mental health professional has also been required
                                                                                                                    for this review.

                                                                                                                    Upon completion, the final report of the Review and
                                                                                                                    its recommendations will be subject to consideration
                                                                                                                    by the Commissioner of CSNSW.




                                                                                                                                                                       36
2. That the Department of Corrective          (2) An independent expert review as commissioned
Services review its Investigative Services   by CSNSW which examined the investigative
Branch and the requirements of reports       structure within CSNSW and the respective roles
made by its investigators to ensure that     performed by each unit.
full information is gathered, systemic
issues are identified and if necessary any   The independent expert review was conducted by
recommendations are made, by the             Mal Brammer, a former Executive Director with the
Investigators both for the use of the        Independent Commission Against Corruption (and
Coroner and for full consideration by the    former Assistant Commissioner, NSW Police
Department.                                  Force).

                                             In accordance with the coronial recommendation,
                                             part of the Brammer review addressed the response
                                             and reporting of deaths in custody by CSNSW
                                             Investigations, including that report writing identifies
                                             any systemic issues or concerns and that any
                                             recommendations are fully considered by CSNSW.

                                             The independent review by Brammer was
                                             completed and the review’s recommendations on
                                             the functions and procedures of CSNSW
                                             Investigations were fully implemented and
                                             operational by CSNSW.

                                             A new management structure and greater
                                             accountability measures have been implemented
                                             which have led to significant organisational and
                                             procedural changes to CSNSW investigations.
                                             This has included the appointment of David Byrne
                                             as General Manager of CSNSW Investigations on
                                             14 September 2009. David is a former Detective
                                             Sergeant with the NSW Police Force and has over
                                             21 years experience in the field of criminal
                                             investigation.

                                             Reports from CSNSW Investigations into death in
                                             custody are prepared and submitted to the
                                             CSNXSW Board of Management ‘Management of
                                             Deaths in Custody Committee’ within 60 days.


                                                                                                  37
                                                                                                                    The reports contain recommendations made by
                                                                                                                    CSNSW Investigations where required. Those
                                                                                                                    recommendations are not limited on subject matter
                                                                                                                    and will identify and comment on any identified
                                                                                                                    issues including but not limited to systemic matters.

                                                                                                                    This process has been further enhanced by the
                                                                                                                    creation and commencement of the CSNSW Board
                                                                                                                    of Management ‘Management of Deaths in Custody
                                                                                                                    Committee’ – first meeting held in December 2009 –
                                                                                                                    which actively considers the implementation of
                                                                                                                    recommendations arising from CSNSW
                                                                                                                    Investigations reports and Coronial inquests.

                                                                                                                    The 14- member Committee meets months and is
                                                                                                                    strategically comprised of senior executives from
                                                                                                                    Justice Health and CSNSW. This ensures that the
                                                                                                                    most appropriate and timely action is taken in
                                                                                                                    response to reports (including CSNSW
                                                                                                                    Investigations reports and Coronial inquests) and
                                                                                                                    implementation of any recommendations arising
                                                                                                                    from investigations of these critical incidents. A
                                                                                                                    representative from the NSW State Coroner’s Court
                                                                                                                    also attends meeting as an invited observer on the
                                                                                                                    Committee.
                                                                           3. That the Department of Corrective
                                                                           Services provide all investigation reports 3) This recommendation has been fully
                                                                           undertaken by or on behalf of the said     implemented, where Corrective Services NSW’s
                                                                           Department into deaths in custody to the   procedures and practices adhere to this
                                                                           Office of the State Coroner immediately    requirement.
                                                                           upon finalisation (subject to any legal
                                                                           claims made).
FUTURE – Next   All three recommendations made by the Coroner in this matter have been fully implemented by NSW Corrective Services and are operational.
response




                                                                                                                                                                       38
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Name of
                  Date,                                   Recommendations
Deceased &                          Finding                                    Recommendations                                              Response
                  Venue & Coroner                         made to:
File No.
SUPPRESSED        Deputy State      I find that the       Australian Medical   I recommend that the Australian Medical Association          Not Government agencies,
#3                Coroner           deceased died on      Association          and the Royal Australian College of General                  so no required to notify
1020/07           MacPherson        the 14th June from                         Practitioners include mandatory training of suicide          Attorney General of
                                    a gunshot wound to    Royal Australian     prevention and crisis management in the regular training     response.
Non publication   6 April 2010      the head self-        College of General   of medical practitioners should so that they can
order under                         inflicted with the    Practitioners        effectively and compassionately treat patients
section 75        At Glebe          intention of taking                        experiencing suicidality. And that this training should be
Coroner’s Act                       his own life.         (18/05/2010)         a regular part of general practice professional
2009                                                                           development and accredited by an independent body.
                                                          Commissioner of      Detective Inspector Michael John Heap has been of            17 August 2010, the
                                                          Police               tremendous assistance particularly organising the            Commissioner of Police
                                                                               experiment with the subject firearm and with the             advised that the Deputy State
                                                                               preparation of an extensive and professional brief of        Coroner’s recommendation
                                                                               evidence and I intend to acknowledge that in a               had been noted and brought
                                                                               recommendation of a commendation to his superiors.           to the attention of the
                                                                                                                                            Northern Region
                                                                                                                                            Commander.
FUTURE – Next
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                                                                                                                                                                       39
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Name of       Date,       Finding               Recommendations   Recommendations                               Response
Deceased      Venue and                         made to
and File No   Coroner
Paul Hogan    State       That Paul Hogan       Justice Health    1. When an inmate has a history of            Minister for Health September 2010:
1435/08       Coroner     died on 26 August                          serious     mental     ill-health,  e.g.
              Jerram      2008 at Goulburn                           depression, Justice Health place an        An Inmate Health Survey was undertaken by JH in
                          Correctional Centre                        alert on the PAS, that will be obvious     2009. The survey established the three (3) most
              7 June      by hanging by                              to staff accessing the system.             common mental health conditions in this population as
              2010        himself with the                        2. That Justice Health provide                depression, anxiety and drug dependence. The results
                          intention of ending                        mandatory annual training courses for      showed that 43% of the respondents declared they had
                          his own life                               nursing staff working within NSW           been assessed or treated for a mental health problem.
              At                                                     Correctional Centres (other than           These results suggest that if alerts for inmates with a
              Goulburn                                               those qualified in mental health) in       mental health problem such as depression were placed
                                                                     the area of suicide risk assessment        on the PAS system, alerts would be on the records of a
                                                                     and mental health first aid                very high proportion of the prison population.

                                                                                                                Consequently, the following advice was provided in
                                                                                                                regard to implementing this recommendation:
                                                                                                                 Alerts are placed on the PAS for inmates with an
                                                                                                                   active mental illness but placing an alert as
                                                                                                                   suggested in this recommendation would dilute the
                                                                                                                   effectiveness of an alert for inmates whose mental
                                                                                                                   health is of concern and would not improve the
                                                                                                                   identification of those inmates at risk of suicide.
                                                                                                                 There are mechanisms in place for identifying
                                                                                                                   suicide risk that include cross-agency Risk
                                                                                                                   Assessment and Intervention Teams, Health
                                                                                                                   Problem Notification Forms and ongoing clinical
                                                                                                                   assessments.
                                                                                                                 JH will continue to use PAS alerts to record serious
                                                                                                                   mental illness and current risk of suicide and self-
                                                                                                                   harm.

                                                                                                                The NSW Suicide Prevention Strategy 2010-2015, was
                                                                                                                launched on September 10 at a community forum


                                                                                                                                                                    40
                                                                organised by Suicide Prevention Australia. This
                                                                document presents a whole of government approach to
                                                                sharing the responsibility for suicide prevention by
                                                                strengthening the capacity for all sections of our
                                                                communities to work together.

                                                                Additionally:
                                                                 In-house training sessions are conducted regularly
                                                                   including courses in assessing the risk of suicide.
                                                                A mandatory annual in-service refresher program in
                                                                assessing suicide risk is being developed.
Commissioner of   1. When an authorised officer makes a         Commissioner of Corrective Services on 2 December
Corrective           decision about whether an inmate           2010:
Services             should be placed in segregation
                     pursuant to s. 10 of the Crimes            “These findings and recommendations have been
                     (Administration of Sentences) Act          carefully considered by Corrective Services NSW. In
                     1999, the officer must have regard to      accordance with Premier’s Memorandum 2009-12, a
                     an inmate’s history of mental illness      formal response to the coronial recommendations has
                     by reference to OIMs, case                 been prepared by Corrective Services NSW…the
                     management files and discharge             coronial recommendations and advice on the
                     summaries. They should also refer to       consideration and action taken to implement the
                     Justice Health staff to obtain essential   recommendations are reported in the attached
                     information relating to mental and         schedule”.
                     physical health.
                  2. Wherever practicable, when an              The schedule and report can be viewed here.
                     inmate is placed in segregation a
                     welfare officer or senior correctional
                     services officer should meet with the
                     inmate within 24 hours of the order
                     being made, so as to determine
                     immediate welfare needs and to
                     advise the inmate of their right to
                     access relevant services and options,
                     e.g. family visits, library services.
                  3. Corrective Services NSW should
                     introduce a mandatory training
                     programme that must be completed
                     by all corrections officers as soon as
                     practicable. Training should include:


                                                                                                                   41
                   a. Identifying mental health
                        needs of inmates.
                   b. Appropriate responses to
                        mental health needs of
                        inmates.
                   c. First-aid.
                   d. Standard              operating
                        procedures relating to deaths
                        in custody.
           4. Where an internal investigation is
              carried out in relation to a death in
              custody, the General Manager of the
              Correctional Centre must make
              arrangements to ensure all Corrective
              Services officers they are responsible
              for are familiar with any significant
              findings or recommendations made.
              (Note:         This     echoes        a
              recommendation previously made in
              the inquest in to the death of Adam
              Shipley.)
           5. Corrective Services NSW review the
              absence of inmate checks between 3
              pm and 8 am and investigate the
              feasibility of adopting a procedure
              whereby inmates in segregation are
              checked at reasonable intervals
              during that period.
FUTURE –
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                                                        42
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Name of
             Date,                                                       Recommendations
Deceased &                          Finding                                                      Recommendations                                         Response
             Venue & Coroner                                             made to:
File No.
Jennifer                            That Jennifer Johnson died at        Civil Aviation Safety   I recommend that the Civil Aviation Authority           Awaited
JOHNSON      Deputy State Coroner   Camden NSW on 15 August              Authority (Federal      conduct such investigations as are necessary to
             Dillon                 2003 of multiple injuries            Government agency)      determine the reliability of the figure of 1.3 litres
                                    sustained in an air crash                                    shown as the quantity of unusable fuel for Victa
             26 February 2010       following a fuel starvation event,                           Airtourer aircraft in that aircraft’s approved flight
                                    the cause of which is uncertain.                             manual.

                                                                                                 I recommend that the Civil Aviation Authority
                                                                                                 require such changes to the content of the flight
                                                                                                 manual for the Victa Airtourer as may be required
                                                                                                 by the outcome of those investigations.

FUTURE –
Next
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Name of
             Date,                                          Recommendations
Deceased &                              Finding                                  Recommendations                                                 Response
             Venue & Coroner                                made to:
File No.
Peter        Deputy State Coroner       I find that Peter   NSW Maritime         1) I recommend that the NSW Maritime Authority, with the        Minister the Hon P
EAGLE        Dillon                     Eagle died on 8     Authority/Minister   Australian Power Boat Association and any other person or       MacLeay MP on 7 July
                                        March 2008 in       for Ports            body the Authority may consider appropriate, conduct a          2010:
391/08       27 April 2010              Sydney                                   study by a suitable expert or experts into the safety of crew
                                        Harbour by                               involved in high-speed crashes of recreational and racing       “Officers from NSW
                                        drowning, while                          power boats with a view to developing practicable               Maritime met with the
             At Glebe                   driving power                            measures at reasonable cost for improved standards of           sports governing body, the
                                        boat Reg No                              safety.                                                         Australian Power Boat
                                        N24.                                                                                                     Association (APBA) on 19
                                                                                 2) I recommend that, if such study is conducted, particular     May 2010 to discuss the
                                                                                 attention is paid to the question of improving the design and   recommendations of the
                                                                                 equipment of such vessels to increase the survivability of      inquest.”
                                                                                 crews involved in high-speed crashes.




FUTURE –     Deputy Coroner Dillon’s recommendations have been adopted by the APBA and NSW Maritime. APBA’s National President tabled the recommendations at its
Next         national board meeting on 22 May 2010 for consideration at an Australia-wide level. Other safety recommendations will be presented to APBA’s Board to
response     enhance currently safety initiatives and support changes resulting from Deputy Coroner Dillon’s recommendations.




                                                                                                                                                                        44
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Name of      Date,       Finding                 Recommendations       Recommendation                       Response
Deceased &   Venue and                           made to:
File No      Coroner
Mary Ruby                I find that: Mary       Minister for             1. That there be better and       Response awaited
FORRESTER                Ruby FORRESTER          Transport and               more personal training [for
978/08       State       died at Orange          Roads                       taxi drivers], that is with
             Coroner     Base Hospital on        (28/04/2010)                teachers, which is
             Jerram      19 June 2006 of a                                   standardised across New
                         Cardiomegalia due                                   South Wales
             23 April    to Hypertension
             2010        and Ischaemic                                    2. That the Minister for
                         Heart Disease, a                                     Transport regulates so that
             At Orange   condition possibly                                   persons in three wheel
                         contributing to her                                  scooters, are not to be
                         death being a                                        taken as passengers in
                         fractured femur                                      disabled taxis unless
                         resulting from a fall                                accompanied by qualified
                         in a taxicab.                                        staff.


                                                 Minister for Health                                        Minister for Health November 2010:
                                                 (28/04/2010)
                                                                                                            The Greater Western Area Health Service (GWAHS), the
                                                                                                            Ambulance Service of NSW (ASNSW) and Department of
                                                                                                            Health support the intent of Coroner’s recommendation that
                                                                                                            high risk patients be closely supervised and the most
                                                                                                            appropriate mode of transport be utilised is supported,
                                                                                                            however would not support the use of an ambulance for the
                                                                                                            transport of residents unless clinically required. An
                                                                                                            appropriate assessment of each individual when determining
                                                                                                            their specific transport needs is strongly supported and will
                                                                                                            better address that intent and ensure a safer approach to
                                                                                                            providing transport for residents who need this assistance.




                                                                                                                                                                       45
           The Department has advised the use of an appropriate tool to
           assess the level of risk and needs of people requiring
           transport would allow consistent identification of appropriate
           transport providers and/or the need for an escort. The
           Department advises that NSW Health’s current ‘Transport for
           Health’ policy contains a Patient Screening Tool and
           Classification Framework Tables which, used together, can
           assist in determining suitable transport for persons travelling
           to and from health services.

           Advice from the Ambulance Service of NSW (ASNSW) is that
           the most appropriate mode of transport for each individual
           should be in accordance with their clinical needs. ASNSW
           advised that the use of ambulance vehicles for non-
           emergency transport would have an adverse impact on the
           availability of Ambulance resources and its capacity to deliver
           emergency services.


FUTURE –
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                                                                        46
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Name of
               Date,                                                      Recommendations
Deceased &                                   Finding                                        Recommendations                              Response
               Venue & Coroner                                            made to:
File No.
Phillip John   Deputy State Coroner Elliot   That Phillip John Midson     Minister for      To the National Transport Commission         David Campbell MP, Minister for
MIDSON                                       died no 24 July 2009 at      Transport         and the Roads and Traffic Authority of       Transport, 6 April 2010:
               5 August 2009                 Bulahdelah from head                           NSW (RTA), that the ‘Load Restraint
                                             injury, subcutaneous                           Guide’ be amended as to include a            “ I am advised by the RTA that
               At Raymond Terrace            haematoma, cerebellar                          specific section for ‘Concrete Culverts      the Load Restraint Guide is a
                                             and subarachnoid                               and the Like’, with emphasis on an           national publication issued by the
                                             haemorrhage, accidentally                      assessment being made of the Centre of       National Transport Commission
                                             received when the truck                        Mass, and, if it is higher than the height   (NTC). The RTA’s General
                                             he was driving overturned.                     of the Concrete Culvert, it be transported   Manager of Safer Vehicles
                                                                                            only on a low-loader. This incident could    (Centre for Road Safety) has
                                                                                            have been avoided had the Concrete           written to the NTC providing the
                                                                                            Culverts been inverted.                      RTA’s assessment of the Guide
                                                                                                                                         and offering any assistance
                                                                                                                                         should the National Transport
                                                                                                                                         Commission decide to amend the
                                                                                                                                         Guide. ”
FUTURE –
Next
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                                                                                                                                                                        47
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Name of             Date, Venue and   Finding                              Recommendation   Recommendation                           Response
Deceased and file   Coroner                                                made to:
number
James Anthony       Deputy State      I find that Mr James Engert died     Minister for     1. I recommend that Sydney               The Hon David Campbell MP,
ENGERT              Coroner Dillon    on 28 March 2007 in Sydney           Transport           Ferries engage a specialist in        Minister for Transport and Roads,
522/07                                Harbour off Dawes Point as a         (17/03/2010)        “Human Factors” and “Safety           responded on 4 May 2010 as follows:
                    On 23 February    result of the combined effects of                        Culture” to review its progress
Alan Arthur BLINN   2010              multiple injuries and drowning                           in developing a high-reliability,     “… All six recommendations are
523/07                                occasioned when the ferry Pam                            safety culture within the             accepted. Sydney Ferries has
                    At Glebe          Burridge collided with the cruiser                       organisation.                         commenced action to implement
Simone MOORE                          Merinda.                                              2. I recommend, if such a review         these recommendations…”
524/07                                                                                         is conducted, that it engage
                                      I find that Dr Alan Blinn died on                        both management and fleet
Morgan INNES                          28 March 2007 in Sydney                                  crews in its considerations.
558/07                                Harbour off Dawes Point as a                          3. I recommend that Sydney
                                      result of the combined effects of                        Ferries consider instructing
                                      multiple injuries and drowning                           masters operating ferries to
                                      occasioned when the ferry Pam                            use other crew members as
                                      Burridge collided with the cruiser                       look-outs in the wheelhouse at
                                      Merinda.                                                 night and in the transit zone
                                                                                               and other busy parts of the
                                      I find that Ms Simone Moore                              Harbour unless other more
                                      died on 28 March 2007 in                                 urgent duties require them
                                      Sydney Harbour off Dawes Point                           elsewhere on the vessel.
                                      as a result of the combined                           4. I recommend that NSW
                                      effects of multiple injuries and                         Maritime and Sydney Ports, in
                                      drowning occasioned when the                             consultation    with     relevant
                                      ferry Pam Burridge collided with                         Harbour         users         and
                                      the cruiser Merinda.                                     representative bodies, consider
                                                                                               how best to promote the
                                      I find that Ms Morgan Innes died                         practice of reporting unlit
                                      on 28 March 2007 in Sydney                               vessels to Harbour Control.
                                      Harbour off Dawes Point as a                          5. I recommend that, if it is
                                      result of the combined effects of                        technologically feasible and
                                      multiple injuries and drowning                           practicable,     radio      traffic


                                                                                                                                                                       48
occasioned when the ferry Pam                                  generated by Sydney Ferries
Burridge collided with the cruiser                             be recorded and archived for a
Merinda.                                                       suitable period.
                                                          6.   I recommend that Sydney
                                                               Ferries consider imposing a
                                                               night speed limit on fast ferries
                                                               regardless of whether NSW
                                                               Maritime imposes such a limit.
                                     Minister for Ports   1.        I recommend that Sydney         Minister the Hon Paul McLeay MP on
                                     & Waterways               Ports and NSW Maritime, in           6 August 2010:
                                     (17/03/2010)              consultation     with    relevant
                                                               Harbour users, consider how          “I am advised that NSW Maritime
                                                               best to promote the practice of      undertook extensive consultation
                                                               reporting unlit vessels to           with various stakeholder groups and
                                                               Harbour Control.                     with the boating industry to
                                                          2.        I recommend that the            investigate the practical issues
                                                               Marine Safety legislation and        associated          with         the
                                                               regulations be amended so as         recommendations.
                                                               to require that operators of
                                                               registered      or    registrable    NSW Maritime has developed an
                                                               recreational vessels – vessels       implementation program for eleven
                                                               powered by engines with a            recommendations. There are four
                                                               rating of 4 kilowatts (5 h.p.) or    recommendations         where   NSW
                                                               more; power-driven or sailing        Maritime has identified practical
                                                               vessels 5.5 metres or longer;        implementation issues and therefore
                                                               and vessels subject to mooring       further attention is required.”
                                                               licences – be licensed. Note:
                                                               the      intention    of      this   To view the entire NSW Maritime
                                                               recommendation is to cover           response, click here.
                                                               boats that are capable either of
                                                               high speeds or of carrying
                                                               significant      numbers        of
                                                               passengers. If there is a better
                                                               definition of such vessels, I
                                                               recommend that it be pursued
                                                               in the alternative to the above
                                                               proposal.
                                                          3.        I recommend that the
                                                               requirements for obtaining a


                                                                                                                                     49
     NSW boat licence be amended
     so        as     to       include
     comprehensive            practical
     training in accordance with
     national standards developed
     by the National Marine Safety
     Committee, involving a number
     of lessons, including a night
     training      session,        and
     culminating in an appropriate
     skills test as well as a
     theoretical test by NSW
     Maritime.
4.        I recommend the inclusion
     in the Boating Handbook of a
     night lookout checklist.
5.        I recommend that NSW
     Maritime liaise with other State
     maritime authorities through
     the National Marine Safety
     Committee concerning the
     issue of unlit vessels in busy
     waterways and request that
     they consider a unified national
     regulatory approach to the
     question whether boats of the
     relevant type (that is, boats
     which, if navigating at night
     would require fixed navigation
     lights to be illuminated) ought
     be required to have them fitted.
6.        I recommend that NSW
     Maritime give consideration to
     requiring periodic checks of
     navigation lights for registered
     boats in NSW and to the
     optimal method of conducting
     such checks.
7.        I recommend that NSW


                                          50
      Maritime consider making the
      current “50 Point safety check”
      that it has developed with the
      Boating Industry Association
      compulsory on a suitable
      periodic      basis      to     be
      determined.
8.         I recommend that NSW
      Maritime give consideration to
      starting       a       programme
      encouraging the fitting of radar
      reflectors and devices warning
      crews that navigation lights are
      not illuminated at night to
      vessels that carry side lights
      and mast head lights.
9.         I recommend that NSW
      Maritime consider providing an
      online “complaints” section to
      its website to enable boat
      operators to report serious
      breaches of marine rules and
      legislation.
10.        I recommend that NSW
      Maritime              immediately
      reconsiders the Code of
      Conduct and redrafts such
      parts of it that require
      clarification. The North/South
      Rule is one such part.
11.        I recommend that NSW
      Maritime give consideration to
      the     optimal     method       of
      enforcing compliance with the
      Code       of    Conduct      and
      implements that method.
12.        I recommend that, insofar
      as it is able to without
      diminishing        its       effort


                                            51
                        elsewhere, NSW            Maritime
                        increases night-time patrols,
                        especially during times of
                        relatively high traffic.
                   13.       I recommend that NSW
                        Maritime         give        close
                        consideration to the best
                        method(s) of enforcing speed
                        limits within Sydney Cove.
                   14.       I recommend that NSW
                        Maritime give further and
                        closer consideration to the
                        desirability of imposing speed
                        limits in Sydney Harbour and
                        its tributaries such as the
                        Parramatta River, or in certain
                        areas of the Harbour and its
                        tributaries, and during hours of
                        darkness       and       restricted
                        visibility.
                   15.       I recommend that the
                        Minister commission a
                        comprehensive risk
                        assessment of highspeed
                        vessel operations at night on
                        Sydney Harbour.
National Marine    I recommend that the National
Safety Committee   Marine Safety Committee seeks,
(17/03/2010)       through the Australian Transport
                   Council or other appropriate
                   avenues, to obtain agreement from
                   State and Territory Maritime
                   authorities regarding the
                   implementation of national
                   minimum standards for recreational
                   boat licensing, including training
                   and assessment in accordance
                   with national principles and
                   standards already developed.


                                                              52
                Commissioner of   I recommend that, insofar as it is       Acknowledgement                received
                Police            practicable to do so without             11/3/2010.
                (17/03/2010)      diminishing its effort elsewhere, the
                                  NSW Police Force Marine Area             The NSW Police Force
                                  Command increases night time             acknowledges the suggestion of the
                                  patrols on Sydney Harbour,               Deputy State Coroner and can
                                  especially during times of relatively    indicate that the Marina Area
                                  high traffic, with a view to detecting   Command Sydney Sector is
                                  unlit vessels and enforcing marine       responsible for providing a marine
                                  legislation generally.                   response to Port Jackson and the
                                                                           coastal area between Long Reef and
                                                                           Maroubra. At least one police vessel
                                                                           is available for patrols of this area at
                                                                           all times. There is continual
                                                                           monitoring of on-water activity and
                                                                           associated crime. This permits the
                                                                           identification of locations where
                                                                           crime trends and/or safety
                                                                           compliance issues present
                                                                           heightened risk to the NSW public.
                                                                           Marine Area Command patrols are
                                                                           conducted in the awareness of and
                                                                           with attention to areas of heightened
                                                                           risk. A monthly crime report is
                                                                           generated and all information
                                                                           reviewed to ensure that all on water
                                                                           activity is assessed to permit the
                                                                           most efficient utilisation of available
                                                                           resources.
                Royal Humane      I recommend that the Society
                Society of New    consider conferring an appropriate
                South Wales       award on Mr Matthew O’Grady and
                (17/03/2010)      Mr Con Sakoulas for their efforts in
                                  saving lives of survivors of the
                                  Merinda and for their attempts to
                                  save the lives of those who lost
                                  their lives in the collision.
FUTURE – Next
response


                                                                                                                53
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Name of    Date,       Finding        Recommendation      Recommendation                     Response
Deceased   Venue and                  made to:
and file   Coroner
number
Infant     Deputy      That eight     The Minister              1) That a continuing         On 5 September 2010 The Hon Ms Barbara Perry MP, Minister for Local
Swimming   State       children       responsible for              media campaign be         Government responded as follows:
Pool       Coroner     (who cannot    the                          developed by the
Deaths     MacMahon    be named)      administration of            relevant NSW              “1) and 2) The NSW Government currently provides over $2.2 million
                       died from      the Swimming                 Government                and the Commonwealth Government is providing over $38 million over
           30 April    drowning or    Pools Act 1992               Department in             four years to June 2010 to key water safety organisations, including the
           2010        hypoxic        (Minister for                conjunction with the      Royal Life Saving Society, to provide a broad range of water safety
                       brain injury   Local                        Royal Life Saving         research, projects and education initiatives, including swimming pools.
           At Glebe    when they      Government)                  Society and other         This includes a $20,000 grant to the Royal Life Saving Society to enable
                       fell into                                   appropriate non-          them to distribute the Pool Safety in a Box safety kit to councils and child
                       swimming                                    Government bodies to      care centres.
                       pools.                                      emphasise the need for
                                                                   constant supervision of   The Division of Local Government, Department of Premier and Cabinet
                                                                   young children who        has arranged the printing and distribution to Councils of the Swimming
                                                                   are, or reside, in the    Pools Law Brochure and the Home Swimming Pool Safety Checklist.
                                                                   vicinity of a home        These brochures and other relevant information are also available on the
                                                                   swimming pool.            Division’s website. The brochures are being translated into community
                                                                2) That a media campaign     languages which will also be available on the website.
                                                                   be developed by the
                                                                   relevant NSW              Councils will be asked to deliver a locally based campaign that draws
                                                                   Government                attention to the critical importance of swimming pool barriers meeting the
                                                                   Department, in            requirements of the Swimming Pools Act 1992 and the Swimming Pools
                                                                   conjunction with local    Regulation 2008.
                                                                   Government authorities
                                                                   within NSW, to
                                                                   emphasise the need        3) Similar proposals have been previously considered by the NSW
                                                                   for:                      Government. The Government has noted that they are administratively
                                                                    Obtaining of            complex, and have major resource implications for councils. The only
                                                                        approval of the      way they can be implemented is if all associated costs were passed on


                                                                                                                                                                      54
              construction and      to pool owners. These proposals are not supported by a cost benefit
              installation of all   analysis which has been previously completed. It should also be noted
              home swimming         that many councils would potentially have difficulty employing sufficient
              pools whether in or   skilled staff to undertake an inspection program.
              above ground; and
           The need for            4) Amendments to the Swimming Pools Act 1992 commenced on 14
              regular               December 2009 to strengthen council powers to enforce the
              maintenance of        requirements of the Act.
              fencing and gates
              surrounding such      Further, from 1 July 2010, newly constructed pools on very small
              pools;                properties, large properties and waterfront properties will no longer
           The need to ensure      receive automatic exemptions from the requirement for four-sided, child-
              that pool gates are   resistant pool barriers. Penalties for non-compliance with the
              never propped         requirements of the principal Act and Regulation have also been
              open.                 increased significantly.
3) That consideration be given
     to the relevant NSW            The Government has considered the removal of exemptions for existing
     Government Department in       pools and has noted that this has major cost implications for existing
     conjunction with local         exempt pool owners. The average cost of retro fitting fencing to an
     government authorities         existing pool is estimated to commence at approximately $5,000. These
     within NSW,                    costs could be as high as $10,000 or more in some sites and has not
      Developing a                 been supported by the cost/benefit analysis previously completed.
          centralised register of
          private swimming          However, the Minister for Local Government is prepared to consider the
          pools; and                Coroner’s recommendations further. The Minister has written to the
      Developing a                 relevant Ministers, including the Minister for Fair Trading, the Minister for
          systematic plan for the   Sport and Recreation, the Minister for Lands and Planning and the
          regular review of all     Attorney General, seeking agreement to form a cross agency working
          private swimming pools    group to further consider all the Coroner’s recommendations and any
          in NSW so as to ensure    other initiatives to strengthen swimming pool safety.
          compliance of such
          pools with the safety     This working group will be facilitated by the Director, Legal, Policy and
          provisions of the         Special Programs, Division of Local Government, NSW Premiers and
          Swimming Pools Act        Cabinet.”
          1992.
 4) Consideration is to be given    2011 Update
to an amendment of the              On 17 May 2011, the Hon Don Page MP, Minister for Local Government,
Swimming Pools Act so as to         advised the Attorney General further in relation to the Working Group.
remove all exemptions from the      That letter can be viewed here. The Minister advises that the Division of


                                                                                                                55
                         application of that Act.          Local Government has been asked to reconvene the Working Party with
                                                           a Final Report to be available for consideration by relevant Ministers by
                                                           the end of June 2011. The Minister intends for a Minute to be submitted
                                                           for Cabinet consideration in July 2011 detailing a co-ordinated
                                                           Government response to the issues of private swimming pool safety and
                                                           seeking Cabinet approval for strengthened legislation to be introduced
                                                           into Parliament in the Spring session of 2011.

                                                           The Cross Agency Working Group met on 7 June 2011 and it is
                                                           expected that a draft report on the recommendations would be
                                                           distributed by Local Government.
To the Minister      1) That consideration be given to     Section 52 of the new Residential Tenancies Act 2010, which will
responsible for         providing by law that:             commence later this year, makes it a term of every residential tenancy
the                          Owners of residential        agreement that a landlord must comply with their statutory obligations
administration of               properties that contain    relating to the health or safety of the residential premises. The Act
the Residential                 a private swimming         makes specific reference to the landlord’s obligations under the
Tenancies Act                   pool and are the           Swimming Pools Act 1992.
1997 (Minister for              subject of a residential
Fair Trading)                   tenancy agreement are
                                obliged to take all
                                reasonable action to
                                ensure that the pool is
                                and remains compliant
                                with the safety
                                provisions of the
                                Swimming Pools Act
                                1992 and
                             That the owner of a
                                property containing a
                                private swimming pool,
                                that is the subject of a
                                residential tenancy
                                agreement, should
                                warrant at the
                                commencement of
                                each such agreement
                                that the pool and the
                                surrounding fencing
                                and gates comply with


                                                                                                                                    56
                                  the safety provisions of
                                  the Swimming Pools
                                  Act 1992.
To the Minister      That the relevant NSW Government        Advice will be prepared for the Government regarding feasible options
with                 Department in conjunction with          for implementing this recommendation, including threshold issues
responsibility for   industry associations develop           regarding the types of above ground pools to be covered by any
administering the    systems;                                regulation. The advice will need to be developed in consultation with the
Fair Trading Act          To ensure that purchasers         Minister for Local Government, owing to the interaction between the Fair
1997                         of aboveground pools are        Trading Act and the Swimming Pools Act.
                             advised at the point of sale    In addition, in 1998 the New South Wales Products Safety Committee
                             of their obligations under      developed product safety guidelines around the safety of inflatable pools
                             the Swimming Pools Act          which included warning labels to alert pool owners of the potential
                             1992, and                       drowning hazard, the need for water purification and the need to store
                          Sellers advise the relevant       pools safely when not in use.
                             local government authority
                             of the delivery of an           Fair Trading recently updated the guidelines and produced two fact
                             aboveground swimming            sheets to reinforce the water safety message.
                             pool to a property within the
                             boundaries of that              There has been a very high level of compliance with the guidelines since
                             authority.                      their introduction. A product safety campaign over the 2009/2010
                                                             Christmas period found an almost 100% compliance rate.

                                                             Given the recently agreed national approach to consistent product safety
                                                             laws, the Minister for Fair Trading has also approached her
                                                             Commonwealth counterpart about making these guidelines mandatory.

                                                             Fair Trading will continue its compliance activities in the lead up to
                                                             summer.




To the Attorney      That consideration be given to the      NSW Department of Attorney General and Justice (DAGJ) Criminal Law
General              enactment of a criminal offence,        Review Division on 23 May 2011:
                     analogous to that of negligent
                     driving causing death, to apply in      The Department has consulted with key stakeholders on the proposal.
                     circumstances where a person dies       Stakeholders oppose the proposal for various reasons, including:
                     as a result of the negligence of a      • the creation of such an offence would criminalise a broad range of
                     third party with respect to the             acts and omissions that are not currently an offence (including acts


                                                                                                                                      57
           maintenance or use of a private       or omissions of parents whose momentary inattention results
           pool.                                 tragically in the death or serious injury of a child);
                                             •   the proposed heavy imprisonment sanctions imposed on parents in
                                                 such tragic (and currently non-criminal) situations would be punitive
                                                 in the extreme and add very little in the way of general or specific
                                                 deterrence;
                                             •   that the existing criminal offences are sufficient and appropriate in a
                                                 range of circumstances where it is considered that a criminal
                                                 standard of negligence has been occasioned.

                                             The Attorney has been briefed on the issues, and the DPP has been
                                             advised that the proposal is not to be progressed at this time.

FUTURE –
Next
response




                                                                                                                      58
                                                                                                                                                                  TOP

Name of
               Date,                                       Recommendations
Deceased &                            Finding                                Recommendation                              Response
               Venue & Coroner                             made to:
File No.
Peter Gordon   Deputy State Coroner   That Peter Gordon    Commissioner of   1) That the Commissioner has the            The NSW Police Force does not believe
WILSON         Dillon                 Wilson died from     Police            Standard Operating Procedures (SOPs)        that a full risk assessment by an
1757/06                               the effects of                         subjected to a full risk assessment by an   independent expert or organisation is
                                      multiple injuries                      independent expert or organisation.         required as it is of the view that it has the
               5 August 2009          inflicted when he                                                                  capacity to adequately assess the SOPs
                                      was hit by a motor                                                                 with external input as required.
                                      vehicle on the F3
                                      Freeway near                                                                       Since the incident occurred, the SOPs
                                      Somersby.                                                                          have been subjected to an extensive
                                                                                                                         assessment and review process with
                                                                                                                         external agency input. For example, in
                                                                                                                         January 2007, the Traffic Services Branch
                                                                                                                         convened a Working Party comprising
                                                                                                                         representatives from the Safety
                                                                                                                         Command, Human Resources,
                                                                                                                         WorkCover NSW and operational police
                                                                                                                         officers to assess and review the SOPs.
                                                                                                                         Additionally, the NSW Police Association
                                                                                                                         has had input into the SOPs. We will
                                                                                                                         continue to assess and review the SOPs
                                                                                                                         as necessary with external input as
                                                                                                                         required.

                                                                             2) That, when the Police Force conducts     This recommendation is supported and
                                                                             its review of the current SOPs, it          reviews of the SOPs will canvass relevant
                                                                             considers relevant and comparable           and comparable practice in other
                                                                             international practice and gauge them in    jurisdictions as required.
                                                                             the light of best international practice.




                                                                                                                                                                    59
3) That consideration be given to              Currently, the SOPs require Police to
modifying the SOPs so as to prevent            make use of police vehicles or stationary
police from working on roadways unless         objects as barriers while signalling
protected by police vehicles or other          vehicles to stop.
stationary protective barriers placed in
suitable positions by police. For the          While this recommendation is supported
purposes of this recommendation, a             insofar as it relates to stationary traffic
civilian vehicle temporarily stopped by        enforcement, there will inevitably be
police in a traffic lane is not considered a   instances of unplanned or emergency
‘stationary protective barrier’ placed in a    situations where such conditions could
suitable position.                             not readily be met.

                                               In all cases, safe practices will be the
                                               issue of prime importance, while
                                               balancing the requirements for the
                                               maintenance of efficient traffic flow.
4) That consideration be given to the          This recommendation is supported and is
amendment of SOPs to make clear that           addressed in the current SOPs.
as much warning as possible is to be
provided by stopping police to targeted
vehicles by using the warning lights on
their police vehicles once a speeding
vehicle is detected.
5) That the SOPs be amended to                 This recommendation is supported and is
incorporate an express operating               addressed in the current SOPs.
assumption that every time an officer
attempts to stop an oncoming vehicle,
he or she is exposed to a person who
may deliberately, negligently or
accidentally drive at them.




                                                                                         60
6) That all safety procedures referred to    This recommendation is supported and is
in the SOPs, including site assessment,      addressed in the current SOPs.
escape routes, directions concerning
walking on roadways, use of signals and
so on, be based on the premise in
Recommendation 5 and the exposure of
officers to such drivers be reduced to the
minimum necessary to conduct
operations in accordance with that
premise.
7) That consideration be given to            This recommendation is partially
eliminating traffic law enforcement          supported. Consistent with point 148 of
operations by police on foot at multi-lane   the Deputy Coroner’s findings that
sites. Where the speed limit is 80 kph or    consideration be given to prohibiting multi
greater and their replacement with other     lane sites with speed limits OVER 80kph,
alternatives such as mobile speed            the NSW Police Force agrees that
cameras and vehicle based LIDARS or          stationary speed law enforcement
other instruments.                           operations conducted on foot should not
                                             occur in speed zones greater than 80 kph.
                                             This will permit police to conduct
                                             operations speed zones up to and
                                             including 80kph, thereby taking in account
                                             the extensive number of locations in NSW
                                             with 80 kph limits.

                                             Enforcement related technology and
                                             related equipment are continually
                                             reviewed and examined by the Traffic
                                             Service Branch.




                                                                                     61
8) That consideration be given to            This recommendation is supported. The
including within the Highway Patrol          Safety Command is working with the
Education Program at Goulburn Police         Education and Training Command to
College, training dealing with the role of   progress the development of training
‘human factors’ in road accidents and        material, which requires further
‘danger experience’ dealing with the         evaluation.
police officer’s perception of particular
dangers which arise in stationary speed
enforcement operations.                      The NSW Police Force can advise that a
                                             Human Factors package has been
                                             developed and incorporated into the
                                             Highway Patrol Education program
9) That consideration be given to
including expanding the Highway Patrol       A review of training was conducted.
annual radar assessment to include           However, other than the package referred
education of a practical nature              to above (8), no opportunities were
reinforcing the importance of ‘human         identified to expand training.
factors’ in road accidents and traffic law
enforcement operations to counter any
tendency to over-confidence in ‘danger
perception’.
10) That consideration be given to the       The NSW Police Force supports the
creation within the Traffic Services         establishment of such a database and
Branch of a database recording               consideration is currently being given to
information about sites used for             which Command/Business Unit is best
stationary traffic law enforcement           placed to develop and maintain the
operations, including details such as        database so as to ensure it provides
incidents, accidents and ‘near-misses’ at    maximum value.
such sites.

                                             Consideration of the most appropriate
                                             arrangements to implement this
                                             recommendation are continuing.
11) That, if established, the database be    This recommendation is supported. Once
used to review and increase the safety       established, it is intended that the
of police methodology, for improvement       database will inform police methodology,
of training of Highway Patrol Officers       training and information dissemination.
and for the dissemination of relevant
information to Highway Patrols in NSW.


                                                                                     62
                Minister for    1) That the Roads and Traffic Authority      The Fixed Speed Camera Site Selection
                Transport and   (RTA) consider locating fixed speed          Criteria has been developed by the RTA
                Roads           cameras on freeways and motorways            and the NRMA and NSW Police Force.
                                and other high-speed roads in areas          ’Demonstrated speeding problem’ has
                                (such as the ‘flight deck in Somersby)       been identified as a criterion used to
                                identified by the Police Force as being      select sites for fixed speed cameras. In
                                used regularly by motorists travelling at    addition, the difficulty of sites for NSW
                                dangerous speeds whether or not they         Police Force to conduct enforcement is
                                are also identified as accident ‘black       also considered when selecting fixed
                                spots’.                                      speed camera sites.

                                                                             In July 2009, the NSW Government
                                                                             convened the Road Safety Roundtable
                                                                             2009 involving road safety experts and
                                                                             stakeholders to investigate practical and
                                                                             effective ways to reduce the NSW Road
                                                                             Toll. More effective use of speed camera
                                                                             technology was a key issue raised at the
                                                                             Roundtable. The RTA is now examining
                                                                             ways to use camera technology to reduce
                                                                             behavioural patterns of speeding and the
                                                                             road toll.

                                2) That the RTA investigate placing on       RTA will review its website, publications
                                its website detailed information,            and other public information resources to
                                especially for inexperienced drivers,        determine possible changes to inform
                                about the potential hazards of               motorists, particularly inexperienced
                                approaching police traffic operation sites   drivers, about the potential hazards of
                                and motorists’ responsibilities when         approaching police traffic operations sites
                                doing so.                                    and motorists responsibilities when doing
                                                                             so.
FUTURE – Next
response




                                                                                                                     63
                                                                                                                                                               TOP



Name of    Date, Venue    Finding                     Recommendations       Recommendations                             Response
Deceased   and Coroner                                to
Manoa      Deputy State   Manoa Tupou died on 28      Commissioner of       1) That Departmental Policies and           Minister for Corrective Services on 30
TUPOU      Coroner        November 2007 at the        Corrective Services   Procedures be reviewed so as to ensure      March 2010:
2172/07    MacMahon       Metropolitan Remand and                           that cells occupied by inmates identified
                          Reception Centre,                                 as being at risk of self-harm or suicide    1) A statewide audit of correctional
           4 September    Silverwater Correctional                          are audited on a regular basis for          centres and court cell complexes is
           2009           Centre. The cause of his                          obvious hanging points and where such       currently being undertaken by Corrective
                          death was hanging and the                         hanging point are identified they are       Services NSW.
                          manner of his death was                           eliminated.
                          suicide.                                                                                      The statewide audit requires the
                                                                            2) That Departmental Policies and           identification of obvious hanging points
                                                                            Procedures be revised to provide that       within accommodation cells used for
                                                                            where an inmate is placed on an             housing those inmates identified as being
                                                                            observation regime, due to their risk of    at risk of self-harm or suicide.
                                                                            suicide or self-harm, the time and other
                                                                            details of such observations be recorded    An update on the actions taken by
                                                                            in an auditable fashion by the officer/s    Corrective Services NSW as a result of
                                                                            undertaking such observations.              the statewide audit will be advised upon
                                                                                                                        finalisation of the matter.


                                                                                                                        2) The policies and procedures of
                                                                                                                        Corrective Services NSW are currently
                                                                                                                        undergoing revision. This matter has
                                                                                                                        involved consultation with key
                                                                                                                        stakeholders. Corrective Services NSW
                                                                                                                        are currently exploring a variety of options
                                                                                                                        to address the need to record, in an
                                                                                                                        auditable fashion, the relevant details for
                                                                                                                        checks on inmates placed on an
                                                                                                                        observation regime due to their risk of
                                                                                                                        suicide or self-harm.

                                                                                                                        An update on the actions taken by


                                                                                                                                                                 64
                                                                                                                                     Corrective Services NSW as a result of
                                                                                                                                     the policy and procedural review will be
                                                                                                                                     advised upon finalisation of this matter.


                                                                                         3) That the educational programs
                                                                                         provided for Corrective Services officers   3) A review of the educational programs
                                                                                         by the Department emphasise the duty of     delivered to correctional officers was
                                                                                         care that the Department, and its           conducted by the Corrective Services
                                                                                         officers, have towards inmates who are      Academy in order to assess the level of
                                                                                         assessed as being at risk of self harm or   education provided in the subjects of duty
                                                                                         suicide.                                    of care and suicide awareness.

                                                                                                                                     The review concluded that extensive
                                                                                                                                     training is delivered in relation to duty of
                                                                                                                                     care and suicide awareness and
                                                                                                                                     immediate intervention. In addition, the
                                                                                                                                     completion of several assessments is
                                                                                                                                     required by officers towards ensuring
                                                                                                                                     subject competencies are met in these
                                                                                                                                     important areas.


FUTURE – Next   Recommendation #2 has been implemented by Corrective Services NSW. In consultation with key stakeholders, Corrective Services NSW completed a
response        review of policies and procedures for recording, in an auditable fashion, the relevant details for checks on inmates placed on an observation regime due to
                their risk of suicide or self harm. As a result of this review, new procedures for recording observations of inmates under Immediate Support Plans or RIT
                Management Plans were implemented and promulgated on 23 August 2010 by Corrective Services NSW. The new procedures require the recording of
                details of observation regimes for inmates at risk of suicide or self harm – as well as implementing systems for the storage and retrieval of those records.




                                                                                                                                                                                 65
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Name of          Date,
                                                        Recommendations
Deceased &       Venue &    Finding                                           Recommendations                   Response
                                                        made to:
File No.         Coroner
Desmond Gielen   Deputy     That Desmond Walmsley       Commissioner of       (1)That cells occupied by         On 30 March 2010 the Hon Phillip Costa MP, former
WALMSLEY         State      died on or about 28         Corrective Services   inmates identified as being at    Minister for Corrective Services advised the Attorney
                 Coroner    September 2007 at the                             risk of self harm or suicide be   General:
                 MacMahon   Long Bay Correctional                             audited for obvious hanging
                            Centre. The cause of his                          points before occupation and
                            death was hanging and the                         where such hanging points         (1) A Statewide audit of correctional facilities and court
                            manner of death suicice.                          are identified they be            cell complexes is currently being undertaken by
                                                                              eliminated.                       Corrective Services NSW. This audit requires the
                                                                                                                identification of obvious hanging points within
                                                                                                                accommodation cells used for housing those inmates
                                                                                                                identified as being at risk of self harm or suicide.

                                                                                                                An update on the actions taken by Corrective Services
                                                                                                                NSW as a result of the audit will be advised upon
                                                                                                                finalisation of the matter.
                                                                              (2) That a review of the
                                                                              systems and protocols of           (2) An expert review is currently being conducted by
                                                                              Corrective Services NSW be        the Acting Principal Advisor (Psychology) within
                                                                              undertaken to ensure that         Corrective Services NSW. The Review is nearing
                                                                              they provide for a co-            completion and has adopted a very broad and
                                                                              ordinated and proactive           comprehensive whole-of-agency approach. The final
                                                                              management plan for inmates       report of the Review and its recommendations will be
                                                                              identified as being at risk of    subject to consideration by the Commissioner of
                                                                              self harm of suicide,             Corrective Services.
                                                                              particularly following the
                                                                              release or discharge of such
                                                                              inmates from a RIT protocol.




                                                                                                                                                                        66
(3) That a review of the          3) A policy review is currently being conducted by
policies of Corrective            Corrective Services NSW towards reviewing the
Services NSW be undertaken        procedures and response protocols for managing the
to ensure that such policies      physical evidence relating to an inmate’s death in
require the preservation of all   custody.
relevant physical evidence
relating to the deaths of all     In addition, a training package is being developed for
inmates of NSW Correctional       non-custodial staff on crime scene preservation and
facilities.                       continuity of evidence based on existing training which
                                  is delivered to custodial officers.

                                  The final report of the policy and training reviews and
                                  their outcomes will be subject to consideration by the
                                  Commissioner of Corrective Services NSW.

                                  An update on the actions taken by Corrective Services
                                  NSW as a result of these reviews will be advised upon
                                  finalisation of these matters.




                                                                                            67
FUTURE – Next   Recommendation #2
response        A Complete review has been undertaken by two officers from CSNSW of the organisation’s approach to managing inmates at risk of self harm and suicide.
                This review also took into consideration all recent coronial recommendations relating to procedures and policies associated with risk intervention. This review
                generated a detailed discussion paper which included a number of options for consideration by CSNSW.

                An expert review has now been commission by CSNSW following on from the preliminary review. This will comprehensively examine the risk assessment
                protocols and management procedures for those inmates known to be at risk of self harm or suicide. The expert was formerly employed with CSNSW as the
                Executive Director, Offender Services and Programs. The external consultant has a adopted a thorough and comprehensive whole-of-agency approach for
                the review, which also involves the assessment of suitable cell accommodation for inmates deemed to be at risk. Active consultation with Justice Health and
                allied mental health professional has also been required for this review.

                Upon completion, the final report of the review and its recommendations will be subject to consideration by the Commissioner of CSNSW. An update of the
                action (s) taken by CSNSW as a result of the procedural review will be advised upon finalisation of this matter.

                Recommendations # 3
                In consultation with key stakeholders, CSNSW reviewed the procedures and response protocols for managing physical evidence relating to an inmate’s death
                in custody. As a result of this review, policy documents on serious incident reporting and crime scene management were updated. To give further effect to the
                Coroner’s recommendation, these changes were implemented and promulgated on 21 July 2011 in Section 13.8 “Crime Scene Management Policy” of the
                CSNSW Offender Policy Manual.

                This new policy incorporates and expands upon the crime scene management information previously contained in a range of policies that concern serious
                incident response. The new policy applies to crime scenes or potential crime scenes and includes, inter alia, specific information concerning the definition of
                what constitutes ‘evidence’, what needs to be secured or preserved as part of the crime scene and the maintenance of the chain of evidence. The new policy
                also includes specific information on the maintenance and format of a Crime Scene Time Log; the duties of the First Responding Officer to a serious incident
                with regard to the management of the crime scene, through to the management of witnesses, both staff and inmates, and the inclusion of a checklist/
                summary of procedures at the end of the policy.

                These policy changes have been circulated to all CSNSW staff by way of Deputy Commissioner’s (Offender Management and Operations) Memorandum
                dated 21 July 2011.




                                                                                                                                                                             68
                                                                                                                                                                     TOP

Name of        Date,
                                                  Recommendations
Deceased &     Venue &          Finding                              Recommendation                     Response
                                                  made to:
File No.       Coroner
Alisha JAMAL   Deputy State     That Alisha       NSW Minister for   1) That NSW Health give close      Minister for Health September 2010:
(aka RAZA)     Coroner Dillon   JAMAL died at     Health             consideration to implementing
                                the Royal                            the hypoglycaemia protocol         The recommendations have in principle support, however
1996/06        23 March 2010    Prince Alfred                        developed by the RPAH              system wide implementation will require further investigation &
                                Hospital,
                                Camperdown,
                                                                     Newborn Care Department in         consultation with appropriate professional groups such as the
               At Glebe         NSW on 24                            all NSW Hospitals at which         NSW Pregnancy & Newborn Service Network (PSN) to
                                December                             babies are delivered.              determine if the intended outcome is achievable
                                2006 as a
                                result of bowel                                                         RPAH is updating its hypoglycaemia protocol. All Neonatal
                                atresia and its                                                         Intensive Care Units (NICUs) & Special Care Nurseries (SCNs)
                                complications.                                                          within the NSW public health sector have hypoglycaemic
                                                                                                        policies in place.
                                                                     2) That NSW give close             NSW Health supports the investigation of existing programs &
                                                                     consideration to implementing      notes the implementation of any state wide education program
                                                                     or encouraging the adoption of     will have financial implications. Consultation with all NSW public
                                                                     the SCORPIO program, or a          hospital maternity units and other key stakeholders (such as the
                                                                     suitably modified version of it,   Australian College of Midwives, Paediatricians and the Rural
                                                                     or of an equivalent program, in    Doctors Association) to identify education programs for
                                                                     all NSW hospitals at which         maintaining clinical competence is to be undertaken by the
                                                                     babies are delivered, or in all    Pregnancy and Newborn Service Network (PSN).
                                                                     Area Health Services,
                                                                     whichever is more appropriate.
                                                                     3) That NSW Health encourage       The BTF program might be a suitable implementation vehicle for
                                                                     the adoption of standardised       any standardised assessment charts & to enhance the use of
                                                                     recording of assessments of        the 0-28 days observation charts for all Special Care Nurseries
                                                                     newborns based on the RPAH         that are to be launched later this year. PSN will take this matter
                                                                     model or some suitable             to the next Neonatal Intensive Care Managers Group meeting &
                                                                     alternative.                       the High-Risk Obstetric Advisory Group & seek their advice.




                                                                                                                                                                       69
4) That the Royal Prince Alfred   A new roster will be developed to facilitate the rotation of
Hospital give close               midwives between the Ante- & Post-natal wards. This roster will
consideration to the prevention   ensure that all midwives have a scheduled exposure to post-
of deskilling of midwives by      natal patients, as well as broaden their skill & knowledge base
broadening their professional     on newborn care. The rotation will occur for 1 week every 6
development by rotation           months.
through ante-natal and post-
natal wards or other suitable     An education in-service on the care of neonates will be provided
methods.                          annually to all midwives.

                                  The Department supports the rotation of midwives through
                                  every clinical area of the maternity service in which they work as
                                  a sound management practice to maintain skills in all practice
                                  domains as per the Australian Nursing & Midwifery Council
                                  National Competency Standards for Midwives & to improve both
                                  the skill level & flexibility of the midwifery workforce.

                                  From 1.7.2010 the National Registration and Accreditation
                                  Scheme for Health Professionals requires evidence of
                                  maintenance of clinical competence & skills to be provided in
                                  support of continuing registration.
5) That NSW Health adopt a        The PSN would be ideally placed to progress the State-wide
standard procedure for            development of a standardised procedure.
describing and recording
vomiting or regurgitation in
newborns in terms of colour,
volume and timing rather than
ambiguous terms such as
‘possets’.




                                                                                                  70
6) That, in conjunction with         The PSN would be ideally placed to progress the State-wide
recommendations 2 and 5,             development of a standardised procedure
NSW Health adopt a standard
colour chart for describing
vomits or regurgitations in
newborns and that it encourage
Area Health Services to install
wall charts or provide other
form(s) of easy reference to the
standard colour chart (such as
cards) in post-natal wards.
Such charts ought carry clear
advice that yellow
regurgitations can indicate
bilious vomiting.
7) That, within the scope of its     In December 2010 RPAH implemented a new system of after-
available resources, the Royal       hours rostering that has substituted some medical cover with
Prince Alfred Hospital of Area       skilled Nurse Practitioners (NP). NPs operate within approved
Health Service, whichever is         clinical guidelines & have a wide range of experience, skills &
more appropriate, give close         knowledge in their chosen speciality & are able to provide a
consideration to developing a        more consistent level of clinical cover than previous
roster within the Newborn Care       arrangements with short term seconded medical staff.
Department that would ensure
that a senior Paediatric             In response to Recommendation 45 of the Garling Report
Registrar, Fellow or Consultant      regarding clinical supervision, the Supervision for Safety Woking
is available on–site at all times.   Group (comprising key professional & industrial representatives)
                                     has met twice, confirmed relevant Best Practice principles &
                                     developed high level implementation strategies from patient,
                                     junior clinician, supervisor, team & organisational perspectives.


8) That the Royal Prince Alfred      The RPAH Post-natal Policy has been revised to identify the
Hospital develop a protocol          required management of newborns who do not pass meconium
concerning the management of         within 24 hours of birth. Review of babies who do not pass
newborns who do not pass             meconium within the first 24 hours of birth is currently standard
meconium within 24 hours of          practice at RPAH.
birth.




                                                                                                    71
9) That the Royal Prince Alfred     The RPAH Nursing Care Plan for Post-natal Women will be
Hospital develop a protocol or      revised to ensure it clearly identifies that a midwife must ask the
checklist for the taking of         mother if they have any concerns relating to their newborn. The
observations and assessment         Care Plan has been set up to provide a daily guide to midwives
of babies by midwives or            & as a result, the outlined practices are performed on a daily
nursing that would specifically     basis.
include a practice of asking
mothers whether they have any       Note that asking women as to concerns about their baby is
concerns about their babies         standard clinical practice & core business of all RPAH Women’s
and the recording of any            & Babies service midwives, residents & consultant staff.
concerns expressed.
                                    The Dept of Heath is implementing the ‘Essentials of Care’
                                    program across NSW. The program engages nursing, midwifery
                                    & other clinicians with a focus on improving the experience of
                                    the patient in the hospital setting & achieving cultural change in
                                    the workplace. Staff are encouraged to consider care from a
                                    patient perspective, & to focus on activities which improve the
                                    patient experience. It is envisaged that this program will
                                    increase the skills of nurses & midwives to recognise & respond
                                    to the needs of patients. Whilst the practice of asking mothers
                                    whether they have concerns about their babies could be
                                    included in a protocol or checklist, it is more important that these
                                    skills are embedded in the midwife's holistic approach to their
                                    practice, so that knowledge is applied to every patient
                                    interaction.

                                    The Paediatric BTF program, a further patient safety initiative
                                    includes 6 age-specific paediatric observation charts developed
                                    to assist in the recognition of a deteriorating child. An education
                                    package has been developed & funding provided to Health
                                    Services to support clinical education.
10) I recommend that if such a      Reference to is made to the responses to recommendations 5
protocol is developed, or if a      and 6.
current protocol is devised, that
is also include a practice of
recording of any vomiting or
regurgitations in terms of
colour, volume and timing (as
per recommendations 5 and 6).


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