quot fms 12-13 by fanzhongqing

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									FOR LISTED VENDORS ONLY
TENDER DOCUMENT
By Speed Post.
                                       No.EDP/91/AMC-SYSTEM/ Vol - X
                                       Office of the Pr.C.D.A.(O),
                                       GOLIBAR MAIDAN, PUNE,

                                       Date:- 03/02 /2012

                                       Tel No. 26401143/1144, Fax 26453446
To                                     E-Mail:- enquiry@pcdaopune.gov.in




     SUB:- AMC FOR Hardware/ Line Printers/ UPS/ Gen Set/ Battery Maintenance
     Internet and LAN under single window Facility Management Systems for the
     period 01/04/2012 to 31/03/2013.
                                           ********************
     Sir,
            Principal Controller of Defence Accounts (Officers) hereinafter referred to as
     CUSTOMER, is intended to enter into a COMPREHENSIVE AMC ( inclusive of
     spares & software solution) for the items listed below for the period mentioned
     under Para 3.1 commencing from 01/04/2012. Please give your best offers for the
     same. The enclosed Annexure (Annx ‘A to “M’) itself may be treated as a format for
     offering your AMC charges. Rates should be quoted for each and every item
     against the respective column. Simultaneously, the vendors should necessarily
     quote a single & final AMC rate at Annexure – ‘P’ covering all the above items
     listed out in the enclosed Annexure ‘A’ to ‘M ’ on a package deal basis.
     Incomplete tender is liable to be rejected. The determination of the L-1 will be done
     on entire package only.

      Annex   Description              Qty
      A       Servers                       5
      B       PC’s                        372
      C       Printers                    153
      D       TFT Monitors                 56
      E       MFD                           4
      F       LAPTOP                        1
      G       SCANNERS                      3
      H       LINE PRINTERS                 8
      I       UPS                          10
      j       Gen set                       2
      K       Batteries                   178
      L       LAN Points                  200
      M       Link Sys-SRW -2024            2


                                                                                  Page 1 of 25
2.     Earnest Money Deposit:-
       Earnest money deposit (EMD) of Rs.30,000/- (Rs. Thirty thousand only) in form
of a Demand draft drawn in favor of PCDA(O) Pune should be submitted along with
the quotations.
       After accepting the quotations the earnest money will be refunded to the
unsuccessful vendors. The Earnest Money deposited by the L1 will be refunded on receipt
of the Bank Guarantee.

3.    Scope of AMC:- The scope of AMC would cover:-
a)    AMC will include preventive maintenance and the breakdown maintenance of the
equipments.
b) AMC will be on-site in nature and PCDA (O) will provide office premise to the
contractor for preparing Maintenance Cell for handling various service requests centrally.

c) AMC will cover:
i)    Repair I Replacement of processor, motherboard, memory, hard disks, optical
      media players, floppy disk drives, monitors, keyboards, mouse, cables,
      adapters, etc. in case of Computer Systems;
ii)   Repair / Replacement of electronic parts, mechanical parts, electromechanical
      parts, fuser assemblies, duplexer unit, printer heads, cables, adapters, etc. in
      case of Printers;
iii)  Repair / Replacement of electronic parts, mechanical parts, electromechanical
      parts, ADF unit, cables, adapters, etc. in case of Scanners;
iv)   Re-installation and maintenance of Operating System;
v)    Being a comprehensive AMC system maintenance charges shall include replacement
      of all the components including wire wound components like transformers, chocks,
      variac etc, supporting the UPS
vi)   Being a comprehensive AMC system maintenance charges shall include replacement
      of all the components, wire wound components like transformers, chocks, variac and
      changeover switch etc,        supporting the GEN SETS. No spare part /items are
      exempted from the purview of comprehensive list of items.
vii) In case of batteries, checking and cleaning of connectors, checking of specific
      gravity of each cell, applying of petroleum jelly, topping of with D M water etc
      on monthly basis will be part of AMC.
viii) The LAN should fulfill the following conditions during the AMC -
      a) Any failure in the LAN should be rectified within a maximum period of 48 hrs of
      lodging a complaint.
      b) Vendor will provide free on site comprehensive maintenance and shall include all
      items connected to LAN. The vendor will repair/replace without any cost any of the
      nodes networking components.
ix)   The successful bidder is required to appoint 4 numbers of qualified Service
      Engineers for handling service requests.
x)    Installation and maintenance of Anti-Virus software as recommended by end user.
      The procurement of Antivirus will be done by the user.
xi)   Maintenance contract should be comprehensive in nature including costs towards
      labour, parts and shipments for all items.
xii) The complete responsibility of FMS through sub Contractors whenever required will
      be yours.


                                                                                  Page 2 of 25
Terms and conditions:-

3.    Terms and Conditions of AMC for Hardware/ Line Printers/ UPS/ Gen Set/
Battery Maintenance/ Internet and LAN under single window Facility Management
Systems

1. Period of Contract: - 01/04/2012 to 31/03/2013. The period of contract may be extended
for one more year on mutual consent on the same terms & conditions

2    Performance Bank Guarantee:-
a) You are also requested to furnish the necessary performance bank guarantee within
one month from the issue work order for an amount equal to 10% of the total AMC
amount.
b) B.G. from SBI or other Public Sector Banks or ICICI Bank Ltd or HDFC Bank Ltd or AXIS
Bank Ltd only be accepted on a stamp paper of the value not less than Rs. 50.00
c) The Performance Bank Guarantee should have a validity period of 15 months.

3. The agreement shall remain in force for the period of one year (12 months) from 1st April
2012 (i.e the date of commencement),

4. PCDA (O) reserves the right to terminate the contract by serving one month notice,
without any financial obligation on either side. In the event of pre-mature termination of
contract, the payment for the services actually provided will be made on pro-rata basis.

5 Uptime:-
a) The uptime shall be        95% for all items covered under FMS i.e. hardware, printers,
UPS, DG set/Internet/LAN etc except       servers for which the uptime will be 99% at any
given point of time.   No payment shall be made to the contractor in the respective quarter
ending, if the uptime works out to less than 95% in case of hardware other than server
and 99% in case of server.

b) In case the uptime is less than above percentage, but more than 60%, then 10% of
maintenance contract amount will be recovered from the amount of quarterly payment or
from the Performance Bank Guarantee.

c) In case the uptime works out to be less than 60% during period of maintenance
contract, the entire amount of maintenance contract will be recovered from the amount of
quarterly payment or Performance Bank Guarantee.

6) Downtime:- In case of breakdown of any Server/ Terminals / other Systems/
printer/equipment/ancillaries/ Internet and LAN, as listed in Annexures the downtime
will commence after 2 (two) working hours after informing the contractors customer
service department. If for any reason the printer / systems cannot be set right within
2 hours and is expected to be up within a short time, the contractor will provide a
standby System /printer etc of at least equivalent capacity for the down time period
in which case the option of going to a third party will not be exercised until the
expiry of 10 days. If the contractor fails to rectify the defect even after the expiry of
10 days from the date the defect was first reported, the customer shall have the right
to get the defect rectified by a third party without affecting the contractors

                                                                                      Page 3 of 25
obligations for the maintenance of all systems & printers under this contract.
Payment thus made to the third party will be deducted from the amount due to the
contractor under this contract. In case the payment to the third party exceeds the
amount due to the contractor, the same will be recovered from the Performance
Bank Guarantee provided by the contractor.
       In case of as listed in Annexures, the customer will have right to get the defect
rectified at the contractor’s risk and cost, if the contractor fails to rectify it within 24
hours of the first report.
          Incase, standby system / printer/UPS/Gen set etc is not provided, the
customer will have the right to get the defect rectified from the third party after
expiry of 2 days without affecting the contractors obligations for the maintenance of
all systems / printers etc under this contract. Payment thus made to the third party
will be deducted from the amount due to the contractor under this contract. In case
the payment to the third party exceeds the amount due to the contractor, the same
will be recovered from the Performance Bank Guarantee provided by the contractor.
7. Staff (Service Engineers)
a) The Contractor will appoint/allot four (4) numbers of Trained and Qualified Service
Engineers for attending to the Service Requests and for upkeep of the maintenance
contract for Hardware/ Line Printers/ UPS/ Gen Set/ Battery Maintenance.

b) PCDA(O) if so desired will have the right to scrutinize the credentials and the
competence of the Service Engineers appointed by the Contractor for handling this
contract.

c) The Service Engineers must possess minimum of one year experience in maintenance
of Computer System and Peripherals.

d)    If any service Engineer is absent for more than 5 (five) working days in a month,
deduction of Rs,5000/- per month will be done as penalty from the next bill for each such
service engineer, unless a substitute is provided.

e) A muster will be maintained to record the attendance of the Service Engineers.

f) The Contractor must ensure that the staff so appointed/allotted is aware of the security
requirements of PCDA(O) and will instruct its staff to comply with it.


8. Preventive Maintenance
a) Preventive maintenance shall be carried out according to a pre-decided schedule.

b) Preventive maintenance for all the equipments covered under this AMC will be carried
out on monthly basis i.e. first week of the month excluding Govt holidays.)

c) A register will be maintained for this purpose and entries made after carrying out the
preventive maintenance will be duly certified by the concerned user.

d) Original Equipment Manufacturer’s guidelines must be used for carrying out preventive
maintenance of the equipments.

                                                                                     Page 4 of 25
9. Call Registration
a) Computerized records must be maintained for the service request received.

b) Every service request must be allotted a unique number, which must be informed to the
concerned end-user.

c) The service request so registered must be closed satisfactorily within two working days.

d) In case the service request cannot be closed satisfactorily within two working days,
alternate equivalent equipment must be provided to the end-user for the period till the
equipment is repaired or replaced.

10. Identifying the Faults
a) The user of the equipment will provide full access to the equipment to the attending
Service Engineer. Suitable working space also will be provided so as to enable him/her to
carry out necessary maintenance service.

b) The Service Engineers are expected to identify the faults and rectify them to the
satisfaction of the end-user either by repairing the faulty part/s or by replacing them with the
equivalent (if the same part is not available in the market) part/s as approved by the end-
user.

c) A penalty of 10% of maintenance contract charges for the month of the equipment will
be charged in case preventive maintenance is not undertaken for that equipment.

d) In case the Contractor doesn’t complete preventive maintenance of the equipment
belonging to a particular Division/Independent Section, the entire maintenance amount of
the concerned Division/Independent Section will be stopped.

e) On the last day of the contract period or on termination of the contract, all the
Computer Systems and Peripherals shall be in perfect working condition failing which the
full cost of repairs, if any incurred, will be recovered from the Security Deposit / last bill.

11. Billing and Payments
a) Payment against bills for AMC charges will be made on quarterly basis.

 b) It is mandatory to obtain a certificate of satisfaction duly signed by the Head of the
concerned Division/Independent Section.

c) Certificate so obtained must be enclosed along with the bills for disbursement of the
payment.

d) Any penalty imposed as per the terms and conditions of the contract shall be
deducted from the amount due for payment.

e)   Income tax as applicable will be recovered from each bill.




                                                                                         Page 5 of 25
12. Service tax payment:- The proof of payment of the service tax to the Service
Tax Department will be produced to this office.

13. Spares as Standby.
       The Contractor shall keep adequate spares at PCDA(O) and shall replenish the stock
with the new ones as and when utilized, so as to ensure the availability when needed. The
spares will remain the property of the Contractor.

14. Revision of Maintenance Charges
      No revision of the AMC will be considered during the period of the contract.

15. Confidentiality
         Under this contract no party (Contractor) should disclose any thing to any third
party. In particular any information identified as proprietary in nature by the disclosing party
shall be kept strictly confidential by the receiving party and shall not be disclosed to any
third party without the prior written consent of the original disclosing party. This clause shall
apply to all the parties participating/contributing in this contract jointly/independently with
equal force.

16. Prohibition against use of PCDA(O) name without prior written permission for
Publicity Purpose
The parties participating/contributing in this contract jointly/ independently shall not use
PCDAO(O) name / logo for any publicity purpose through any public media viz. press,
radio, television, etc., without prior written approval.

17. Dispute
In case any dispute arises between the Contractor and the user, the final decision taken by
PCDA(O) will be binding on both the parties.

18. The rates quoted should be item wise against the respective item. It should also
be quoted at Annexure – ‘P’ covering the items listed out at Annexure ‘A’ to ‘M’, as
already mentioned at para 1 ante. All sheets should be submitted duly affixed with the
Company stamp and signature of the authorized signatory of the company. Additional
sheets, duly authenticated, may be attached to elucidate specifications or clarify specific
issues.

19.   Being a comprehensive AMC, the maintenance charges will be inclusive of
replacement of all the spares / components/ print heads/ cables/ all wire wound
components like transformers, chocks, variac, coolant, oil, filter etc. (including anti
virus protection for the hardware’s as mentioned in para 3 above) listed out in
Annexures “A” to “M”. Only Printer ribbons & cartridges are excluded from the
purview of AMC.

20. You are also advised to visit our office to have an “ON THE SPOT” inspection of the
system & seek clarification on the doubts if any, before submitting the quotations.

21.    It may please be ensured that the undertaking mentioned at Annexure “N” and
certificate mentioned at Annexure “O” to this tender document are signed & submitted


                                                                                         Page 6 of 25
accordingly. Tenders received without this undertaking and certificate shall not be
accepted & are liable for rejection.

22.     You are advised to come and inspect the present status of the hardware before
quoting the rates for its maintenance. A certificate to the effect that the rates quoted are
after inspection of hardware only, should necessarily be attached with your quotation. In the
event of non- submission of the requisite Inspection Report, it will be construed that the
hardwares have been inspected and found functional.

23.    Please quote prices in words as well as in figures in case of difference in words &
figures the amount in words will be considered.

24.       The tenders should be addressed to :-
                              Shri. S.P.Singh, IDAS,
                              Dy.CDA / EDP & Systems Manager
                              Office of the PCDA(O)
                              EDP Centre
                              Golibar Maidan, Pune – 411 001.

25.    The sealed quotation duly superscribed with “QUOTATIONS FOR AMC- EDP
HARDWARES/ LINE PRINTERS/ UPS/ GEN SET/ BATTERY MAINTENANCE UNDER
SINGLE WINDOW FACILITY MANAGEMENT SYSTEMS” should reach this office on or
before 22/02/2012 and will be opened on .23/02/2012 at 11.30 a.m.. The tenders may be
dispatched by registered/speed post or can be deposited in person in the “EDP TENDER
BOX” placed at the security gate of this office. Your representatives are welcome at the
time of opening of tenders.

26.   You are free to meet the under signed for clarifications, if any, required on the above
subject and also inspect the hardware / printers.

27.     This tender document             is   also   to   available    on    our     website,    viz.
https://.pcdaopune.gov.in

28.       Please ensure that this is your best and final offer.

29.       Quotation will not be accepted if----
         It is unsigned it will be out rightly rejected.
         Quotations received without earnest money
         Where it is not clear whether rates are inclusive or exclusive of taxes
         Conditional quotes (mentioning conditions which are contrary to those mentioned in this
          RFP document.


                                                                  Yours sincerely,


                                                                 (D.P.kashikar)
                                                            Sr.Accounts Officer (EDP).


                                                                                           Page 7 of 25
ANNEXURE ‘A’ to tender document NO:-EDP/91/AMC-SYSTEM/ Vol – X DT. 03/02/2012

                                               SERVERS
              HARD-                                                           Rate    Remark
      SR      WARE                CONFIGURATION                       QTY     (Rs).
      NO.    DESCRI-
              PTION

                                                                                      *
     01     HP   NET   DUAL CPU SMP INTEL PENTIUM II 350                  1
                       MHz WITH 100 MHz BUS 2 NO’s OF CPU
            SERVER     @     350    MHz     ,PCI    /   ISA
            LH 3       ARCHITECTURE,512 KB ECC           L2
                       CACHE PER PROCESSOR,256 MB PER
                       PROCESSOR 100 MH z, SPEED ECC
                       SDRAM ,( 512 MB ECC SDRAM ),HDD 3x
                       4 GB HOT SWAP,INTEGRATED DUAL
                       CHANNEL        ALTRA      2    SCSI
                       CONTROLLER,INTEGRATED          DUAL
                       CHANNEL HP NETRAID DISK ARRAY
                       CONTROLLER,ADDITIONAL ULTRA2 TO
                       SINGLE – ENDED CONVERTER,I/O
                       SLOTS : 8 TOTAL FULL LENGTH PCI, (
                       ONE OCCUPIED BY PRE INSTALLED 10
                       X 100 TX NIC AND 1 SHARED WITH 2/3
                       LENGTH ISA) ,CD ROM DREIVE 24x
                       EIDE, FDD : 1.4 MB, BUILT IN I/O
                       PORTS :SCSI      KNOCK OUTS        2
                       NUMBERS,25 PIN PARALLEL PORT,
                       ONE NUMBER, SERIAL PORTS 2
                       NUMBERS, VIIDEO PORT, KEYBOARD
                       [PORT, MOUSE PORT, 14” HP SVGA
                       COLOUR MONITOR WITH 1 MB VRAM ,
                       INTEGRATED SVGA CONTROLLER,
                       KEYBOARD,      TWO     BUTTON     HP
                       MOUSE,HP 4/8 GB DAT DRIVE,16 PORT
                       TERMINAL      SERVER,     HP    NET
                       SERVER,NAVIIGATOR,INTEGRATED
                       HP REMOTE ASSISTANT.


     02     HP         Intel Xeon/ 2.0 GHz processor capable of       1
            Proliant   dual processing with 512 KB Casche
                       Memory or better/ Intel E 7500 chipset/ 1
            350G3      PC1 32 Bit & 64/ 256 MB ECC 266
            Desktop    MHz/DDR upgradable up to 8.0 GB on
            Server.    DIMM/ 2 x 36 GB SCSI Controller Dual
                       Extra Wide 3 at 160 Mbps per
                       channel/1.44 FDD (3.5”) internal/ 15”
                       SVGA Colour Monitor (support 1024x768
                       NI resolution/On board 8 MB dynamic
                       video    memory/101       keys    keyboard
                       membrane type/Scroll mouse/4 bays (2
                       external & 2 internal)/2 USB ports, 1 Serial


                                                                                           Page 8 of 25
                            port, 1 Parallel port/ Cabinet – Tower/
                            DMI 2.0 compliance and support or
                            alternative OEM server management
                            software/HP      insight   manager/48     X
                            CDROM drive/10/100/1000 network card
                            with remote booting facility, remote system
                            installation/asset tracking & security
                            management, remote shutdown & wakeup
                            server support Wake on LAN &
                            PXE/Energy star compliance, screen
                            blanking, Hard disk and system idle mode
                            in power On, Set up password, Power
                            supply surge protected


   3       PCS 6350         INTEL PENTIUM II WITH CPU OF 350                                    *
           SERVER           Mhz,                                           1
                            64    MB     ECC   SD     RAM     DIMM
           (DE              EXPANDIBLE TO 512 MB ,512 KB L2
           SERVER)          CACHE,1.44 MB FDD, 2.1 GB ULTRA
                            DMA / 33 HDD ,EIDE CONTROLLER,32
                            X EIDE CD ROM, 2 SERIAL & 1
                            ENHANCED        PARALLEL       PORT,I/O
                            SLOTS – 3 PCI & 2 ISA,MICRO TECH 14
                            “ SVGA COLOUR DIGUITAL NON –
                            INTERLESS MONITOR,64 BITE PCI
                            VIDEO CONTROLLER WITH 1 MB
                            VRAM,2 BUTTON MOUSE WITH PAD &
                            SOFTWARE,104 KEYS KEY BOARD,32
                            BITE PCI 10/100 ETHERNETNET CARD,
   4       IBM              Xenon Quad Processor Server X3800                                   *
           SERVER           Xenon MP 7110N, 2.5 GHz, Dual Core             2
                            with 1 MB, L2 per core (2MB L2) and 4
                            MB L3-2 Nos., 2GB 400 MHz. DDR 2 Ram
                            upgradable upto 64 GB on 16 DIMM, 3 X
                            72 GB SAS Raid Controller, 20/40 GB Dat
                            Drive, 17” SVGA Monitor
                                                                  Total 5

*Subject to review of performance on completion of three months and subject to
revised orders of the Competent Authority about the period of AMC.




Total AMC charges for items at Sl-No.1 to 4 mentioned above with four resident engineers


Rs. ------------------------ (Rs.-------------------------------------------------------------only)



 Name & Signature ------------------------ Seal ---------------------- Date ---------------------.
of Authorized signatory



                                                                                                      Page 9 of 25
ANNEXURE ‘B’ to tender document NO:-EDP/91/AMC-SYSTEM/ Vol – X DT.03/02/2012

                                          PCs
        SR.    HARDWARE           CONFIGURATION              QTY   Rate        Remark
        NO    DESCRIPTION                                          (Rs).

       1      HCL PC        2.6 GHz OR BETTER WITH 512                     *
              INTEL         KB   CACHE   MEMORY    OR
              PENTIUM       BETTER, SUPPORTING HYPER 80
              IV            THREDING TECHNOLOGY WITH
              PROCESSOR
                            800 MHz SYSTEM BUS.

       2                    Intel Pentium IV 530 Processor 3               *
              COMBO         GHz      with 1 MB L2         Cache
              DRIVE PC      Memory or better, supporting
                            hyper threading technology with
                            800 MHZ system bus., Intel 915G
                            chipset       or better on OEM
                            Motherboard.,             Integrated
                            Graphics, 2 PCI, 1 PCI Express X
                            1 and 1 PCI Express X 16.,
                            512 MB 400 MHz DDR2 RAM
                            Upgradeable upto 4.0 GB on
                            DIMM.
                            ( Add on item against 256 MB 400
                            MHz DDRM)., 80 GB Serial ATA
                            HDD, 1.44 FDD (3.5”), Internal,
                            43 cms (17” SVGA Digital Colour 03
                            Monitor (Support 1024 x 768 NI
                            resolution) MPR II Compliant.. ,
                            Bilingual Keyboard in English and
                            Devanagiri with engraved marking
                            on keys in lieu of Standard English
                            Keyboard. ( In-Lieu-Item against
                            104 Keys Keyboard), Optical
                            Mouse with Mouse pad., 4 Bays (
                            2 External and 2 Internal ), 6 USB
                            Ports, (including 2 USB in front), 1
                            Serial Port, 1 Parallel Port, 1 PS/2
                            Key Board and 1 PS/2 Mouse
                            Port., Mini Tower., DMI 2.0
                            Compliance and Support.




                                                                                   Page 10 of 25
                          Intel Pentium IV 530 Processor 3                                    *
3      HP                 GHz with 1 MB L2 Cache Memory
                          or better, supporting hyper threading
                          technology with
                           800 MHZ system bus., Intel 915G
                          chipset        or better on OEM
                          Motherboard., Integrated Graphics, 2
                          PCI, 1 PCI Express X 1 and 1 PCI
                          Express X 16., 512 MB 400 MHz
                          DDR2 RAM Upgradeable upto 4.0
                          GB on DIMM.
                          ( Add on item against 256 MB 400
                          MHz DDRM – Sch 9, item 39)., 80
                          GB Serial ATA HDD., 1.44 FDD
                          (3.5”), Internal, 43 cms (17” SVGA         103
                          Digital Colour Monitor (Support 1024
                          x 768 NI resolution) MPR II
                          Compliant., Bilingual Keyboard in
                          English and Devanagiri with engraved
                          marking on keys in lieu of Standard
                          English Keyboard. ( In-Lieu-Item
                          against 104 Keys Keyboard – Sch 6
                          item 28), Optical Mouse with Mouse
                          pad., 4 Bays ( 2 External and 2
                          Internal ), 6 USB Ports, (including 2
                          USB in front), 1 Serial Port, 1 Parallel
                          Port, 1 PS/2 Key Board and 1 PS/2
                          Mouse Port., Mini Tower., DMI 2.0
                          Compliance and Support.

                                                                                              *
4      LENOVO PC          LENOVO PC Intel Pentium D820, 512          186
                          MB RAM, 160 GB Harddisc, 17”
                          Monitor, with Bilingual Keyboard



                          TOTAL                                      372


*Subject to review of performance on completion of three months and subject to
revised orders of the Competent Authority about the period of AMC.


Total AMC for item at Sl-No.1 to 4 mentioned above with four resident engineers


Rs. ------------------------ (Rs.-------------------------------------------------------------only)



Name & Signature ------------------------ Seal ---------------------- Date ---------------------.
of Authorized signatory




                                                                                                      Page 11 of 25
ANNEXURE ‘C’ to tender document NO:-EDP/91/AMC-SYSTEM/ Vol – X DT. 03/02/2012

                                 Deskjet / Dot Matrix Printers./Laser printers.

            SR.      HARDWARE                                                       Rate
            NO       DESCRIPTI           CONFIGURATION                 QTY          (Rs).            Remark
                        ON

            1       TVSE DMP TVSE MSP 335 / 345                                                  *
                             /445 PRINTERS                               55
            2       HP LASER MODEL    NO   2420                          35                      *
                    JET      PRINTERS
            3       HP LASER MODEL    NO   1020                          01                      *
                    JET      PRINTER
            4       HP                                                   01                      *
                    COLOUR
                    JET
                    PRINTER
            5       LASER    Make CANNON LBP                             01                      *
                    COLOUR   5050N
                    PRINTER

            6       LASER     Resolution    in    dpi                    42                      *
                    PRINTER.  Mono 600 X 600,
                              paper size A4, Print
                    SAMSUNG speed in PPM( A 4
                              size) : 1 USB, memory
                              in MB: NA, Network
                              Card 10/100: yes.
            7       HP     DJ Model          No.5550                     18                      *
                    PRINTER   Printers
                                              TOTAL                     153


      *Subject to review of performance on completion of three months and subject to
      revised orders of the Competent Authority about the period of AMC


      Total AMC for items at Sl-No.1 to 7 mentioned above with four resident engineers


      Rs. ------------------------ (Rs.-------------------------------------------------------------only)



      Name & Signature ------------------------ Seal ---------------------- Date ---------------------.
      of Authorized signatory



                                                                                                            Page 12 of 25
ANNEXURE “D” to tender document NO:-EDP/91/AMC-SYSTEM/ Vol – X DT. 03/02/2012


                                                     TFT Monitor.

     SR     HARDWARE                                                                                Ramarks
     NO     DESCRIPTI                  CONFIGURATION                      QTY          Rate
               ON                                                                      (Rs).

                                                                                                   *
    01      TFT Monitor       HP TFT SVGA DIGITAL                               1
                              COLOUR MONITOR 43.2 CM
    02      TFT Monitor       AOC     Make TFT   SVGA                          17                  *
                              DIGIRAL COLOUR MONITOR
                              43.2 CM

    03      TFT Monitor       DELL Make TFT 43.2 CM                            38                  *

                                                                               56


     *Subject to review of performance on completion of three months and subject to
     revised orders of the Competent Authority about the period of AMC.


     Total AMC for items at Sl-No.1 to 3 mentioned above with four resident engineers.


     Rs. ------------------------ (Rs.-------------------------------------------------------------only)



     Name & Signature ------------------------ Seal ---------------------- Date ---------------------.
     of Authorized signatory




                                                                                                           Page 13 of 25
ANNEXURE “E” to tender document NO:-EDP/91/AMC-SYSTEM/ Vol –X DT. 03/02/2012


                                                           MFD

    SR      HARDWARE                   CONFIGURATION                     QTY                        Remark
    NO      DESCRIPTI                                                                  Rate
               ON                                                                      (Rs).

            CANON             Printer   type:     laser    ,                 4                     *
    01      MFD               Mono/colour: Mono, minimum
            Digital           printing   speed     (ppm):20,
            copier and        category:             Simplex,
            multifunctio      ADF/ADF/DADF/ADF,
            nal office        Networking No, Fax: YES.
            machine
                                                                             4

     *Subject to review of performance on completion of three months and subject to
     revised orders of the Competent Authority about the period of AMC.


     Total AMC for items at Sl-No.1 mentioned above with four resident engineers.


     Rs. ------------------------ (Rs.-------------------------------------------------------------only)



     Name & Signature ------------------------ Seal ---------------------- Date ---------------------.
     of Authorized signatory




                                                                                                           Page 14 of 25
ANNEXURE “F” to tender document NO:-EDP/91/AMC-SYSTEM/ Vol – X DT.03/02/2012


                                                        LAPTOP

     SR     HARDWARE          CONFIGURATION                              QTY                       Remark
     NO     DESCRIPTI                                                               Rate
            ON                                                                      (Rs).

                              Computer Note Book Intel Core                1                       *
     01     LAP TOP           2 Duo with P8699 Chipset
            BRAND             Configuration : As mentioned in
            SONY              the RC.
                              MS Office 2007 (Professional)
                              English Packaged (Academic
                              Version)     Norton     Antivirus
                              (Valid period 1 Year)
                              External     mainiature     USB
                              Optical Mouse of OEM Make
                                                                            1

     *Subject to review of performance on completion of three months and subject to
     revised orders of the Competent Authority about the period of AMC.


     Total AMC for items at Sl-No.1 mentioned above with four resident engineers.


     Rs. ------------------------ (Rs.-------------------------------------------------------------only)



     Name & Signature ------------------------ Seal ---------------------- Date ---------------------.
     of Authorized signatory




                                                                                                           Page 15 of 25
ANNEXURE “G” to tender document NO:-EDP/91/AMC-SYSTEM/ Vol –X DT. 03/02/2012


                                                       SCANNERS

     SR      HARDWAR           CONFIGURATION                              QTY                       Remark
     NO      E                                                                       Rate
             DESCRIPTI                                                               (Rs).
             ON

                                                                                                    *
     01      SCANNER           HP      SCANJET 5590                              1


                                                                                                    *
     02      SCANNER           HP SCANJET 7800
                                                                                 2


                               TOTAL                                             3


      *Subject to review of performance on completion of three months and subject to
      revised orders of the Competent Authority about the period of AMC.


      Total AMC charges for items at Sl-No.1 & 2 mentioned above with four resident engineers


      Rs. ------------------------ (Rs.-------------------------------------------------------------only)



      Name & Signature ------------------------ Seal ---------------------- Date ---------------------.
      of Authorized signatory




                                                                                                            Page 16 of 25
ANNEXURE “H” to tender document NO:-EDP/91/AMC-SYSTEM/ Vol – X DT. 03/02/2012.

                                               LINE PRINTERS

         SR.      HARDWARE               CONFIGURATION                           QTY AMC
         NO       DESCRIPTION                                                        CHARGE                 REMARKS
                                                                                     S

                                                                                         (Rs)
         1        LIPI MAKE LINE 132/136 Column, connected                          01
                  PRINTERS         on 1 Parallel and 1 Serial                                               *
                                   Port with Ribbon cartridges
                  LIPI T6218L      with cable and accessories
                  1800 LPM         with inbuilt Devnagari
                  Line      Matrix
                  Printer
         2        LIPI                                                              02
                  1200 LPM                                                                                  *
                  PRINTER          6312, Line Impact Dot
                  Model            Matrix, 136 column,
                  No. T6312 LMP
         3        LIPI      MAKE Impact Dot Matrix,/ 24 pins                        02
                  T2250      DOT with AGA, 136 column                                                       *
                  MATRIX
                  PRINTER
         4        PRINTRONIX       High speed bilingual printing                    03                      *
                  P-1000 LPM       with latest technology ,
                                   1000 LPM high speed line
                                   matrix printer with pedestal
                                   inbuilt ISCII for devanagari
                                   text printing ,Y2K complete
                                   automatic ribbon monitor & 8
                                   barcodes, 136 col, etc
                                                  TOTAL                             08


      *Subject to review of performance on completion of three months and subject to
      revised orders of the Competent Authority about the period of AMC.


      Total AMC for items at Sl-No.1 to 4 mentioned above with four resident engineers


      Rs. ------------------------ (Rs.-------------------------------------------------------------only)



      Name & Signature ------------------------ Seal ---------------------- Date ---------------------.
      of Authorized signatory

                                                                                                                Page 17 of 25
ANNEXURE “I” to tender document NO:-EDP/91/AMC-SYSTEM/ Vol –X DT. 03/02/2012

                                                           UPS
         SR.      HARDWARE                   MAKE /          QTY          AMC                  REMARKS
         NO      DESCRIPTION            CONFIGURATION/                  CHARGES
                                                                          (Rs.)
        1                               Sl NO.93                  01                      *
                 INVENTA –              TYPE        NO.
                 12.5 KVA UPS           UPS/31/12.
                                        I/P VOLT. 415.
                                        I/P PHASE. 30.
                                        DC VOLT. 258
                                        O/P VOLT. 230
                                        O/P     PHASE.
                                        10.BATTERY.
                                        100 AH.
                                        PANEL. 1.

        2        ENERTECH –             20 KVA TRUE-              09
                 20 KVA UPS             ON-LINE UPS                                       *
                                        SYSTEM WITH
                                        30   MINUTES
                                        BATTERY
                                        BACK UP

                                                  TOTAL           10


     *Subject to review of performance on completion of three months and subject to
     revised orders of the Competent Authority about the period of AMC.



     Total AMC for items at Sl-No.1 to 2 mentioned above with four resident engineers


     Rs. ------------------------ (Rs.-------------------------------------------------------------only)



     Name & Signature ------------------------ Seal ---------------------- Date ---------------------.
     of Authorized signatory




                                                                                                           Page 18 of 25
ANNEXURE “J” to tender document NO:-EDP/91/AMC-SYSTEM/ Vol –X DT. 03/02/2012.


                                                         GENSET

         SR.                                                        AMC
         NO       DESCRIP         CONFIGURATION                 QTY CHARGES               REMARKS
                  TION
                                                                         (Rs.)

         1        Mahindra        Radex Power
                  make             RM 40 with          02                                 *
                                  AMF Control
                                  Panel with batteries
                                  40 KVA
                                                TOTAL 02


      *Subject to review of performance on completion of three months and subject to
      revised orders of the Competent Authority about the period of AMC.




      Total AMC for items at Sl-No.1 mentioned above with four resident engineers


      Rs. ------------------------ (Rs.-------------------------------------------------------------only)



      Name & Signature ------------------------ Seal ---------------------- Date ---------------------.
      of Authorized signatory




                                                                                                            Page 19 of 25
ANNEXURE “K” to tender document NO:-EDP/91/AMC-SYSTEM/ Vol –X DT. 03/02/2012

                                                      BATTERIES

     Sl.No      Details                                     Qty       AMC CHARGES              Period of AMC

                                                                               (Rs)
     1            BATTERIES EXIDE MAKE                         178
                                                                                               *



                                              TOTAL            178



     *Subject to review of performance on completion of three months and subject to
     revised orders of the Competent Authority about the period of AMC.



     Total AMC for items at Sl-No.1 mentioned above with resident engineers


     Rs. ------------------------ (Rs.-------------------------------------------------------------only)



     Name & Signature ------------------------ Seal ---------------------- Date ---------------------.
     of Authorized signatory




                                                                                                           Page 20 of 25
ANNEXURE “L” to tender document NO:-EDP/91/AMC-SYSTEM/ Vol –X DT. 03/02/2012

                                                           LAN

     Sl.No      Details                                     Qty       AMC CHARGES              Period of AMC

                                                                               (Rs)
     1           LAN Points                                 200
                                                                                               *



                                              TOTAL         200

     *Subject to review of performance on completion of three months and subject to
     revised orders of the Competent Authority about the period of AMC.



     Total AMC for items at Sl-No.1 mentioned above with resident engineers


     Rs. ------------------------ (Rs.-------------------------------------------------------------only)



     Name & Signature ------------------------ Seal ---------------------- Date ---------------------.
     of Authorized signatory




                                                                                                           Page 21 of 25
ANNEXURE “M” to tender document NO:-EDP/91/AMC-SYSTEM/ Vol –X DT. 03/02/2012

                                                       INTERNET

     Sl.No      Details                                     Qty       AMC CHARGES              Period of AMC

                                                                               (Rs)
     1           Link Sys-SRW -2024                          2
                                                                                               *



                                              TOTAL          2

     *Subject to review of performance on completion of three months and subject to
     revised orders of the Competent Authority about the period of AMC.



     Total AMC for items at Sl-No.1 mentioned above with resident engineers


     Rs. ------------------------ (Rs.-------------------------------------------------------------only)



     Name & Signature ------------------------ Seal ---------------------- Date ---------------------.
     of Authorized signatory




                                                                                                           Page 22 of 25
                                                                           ANNEXURE –‘ N ’

                         UNDERTAKING
     I the under signed agree to abide by all the terms & conditions
mentioned against Sub Paras 3.1 to 3.29 of your tender document bearing
No. EDP/91/AMC SYSTEM/Vol – X dated 03/02/2012.




Name & Signature ------------------------ Seal ---------------------- Date ---------------------.
of Authorized signatory




                                                                                             Page 23 of 25
                                                                           ANNEXURE –‘O ’

                                     CERTIFICATE
                    (as per Para 3.22 of Terms & conditions)
     It is certified that the rates quoted are after the inspection of hardware
mentioned against Sub Para 3.22 of your tender document bearing No.
EDP/91/ AMC SYSTEM/Vol – X dated 03/02/2012.




Name & Signature ------------------------ Seal ---------------------- Date ---------------------.
of Authorized signatory




                                                                                             Page 24 of 25
ANNEXURE         –‘P’     to    tender     document         NO:-EDP/91/AMC-SYSTEM/Vol–X                  DT.
03/02/2012

                               AMC Charges on a package deal basis.

        Sl No            Details                                                     Amount
                                                                                      Rs.
        1                Annexure - A

        2                Annexure - B

        3                Annexure - C

        4                Annexure - D

        5                Annexure - E

        6                Annexure - F

        7                Annexure – G

        8                Annexure – H

        9                Annexure – I

        10               Annexure – J

        11               Annexure – K

        12               Annexure – L

        13               Annexure – M

                                                  Grand       Total:-


      Total maintenance charges on package deal basis (inclusive of anti virus
      solution) for the above mentioned items with four Resident Engineers.


      Rs. ------------------------ (Rs.---------------------------------------------- ----only)

     Remarks, if any:


Name & Signature ------------------------ Seal ---------------------- Date ---------------------.
of Authorized signatory



                                                                                                  Page 25 of 25

								
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