PreventativeServices_Directory_Services_Jan_2012

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					                      MAIDSTONE,
                      TONBRIDGE
                          AND
                        MALLING
                       DIRECTORY
                      OF SERVICES




Please note: The entries in this Directory are not endorsed or recommended but are for
             information purposes only.
                                   CONTENTS


                            Page

Alcohol and Drug Abuse        5

Alcohol Support               8

Alzheimer’s                  10

Anger                        11      see also Anxiety, Mental Health, Self-Help

Anxiety                      11      see also Anger, Depression, Self-Help,

Autism                       13

Bereavement                  14

Brain Injury                 19

Bullying                     20

Cancer                       20

Carers                       21

Child Protection             21

Childcare and Early Education 22

Complementary Medicine       23

Contact after divorce        23      see also Counselling, Divorce, Relationships

Counselling                  24      see also Divorce, Self-Help Spiritual/Religious
                                     Perspectives

Debt                         33

Depression                   38      see also Anxiety, Counselling, Self-Help

Disability                   42

Divorce                      45      see also Contact After Divorce, Counselling,
                                     Relationships

Domestic Violence            45




                                                                                       2
Dyslexia                  48

Dyspraxia                 49

Eating disorders          50

Education                 51   see also Childcare and Early Education

Epilepsy                  52

Ethnic Minorities         52

Family Planning           54

Fathers - Separated       55   see also Contact After Divorce, Counselling,
                               Divorce, Relationships

Fostering                 55

Gambling                  56

Health                    56

HIV                       57

Housing/Homelessness      58

Lone Parents              61   see also Contact After Divorce, Counselling,
                               Divorce, Fathers, Relationships

Looked After Children     62

Mental Health             63

Miscarriage               72   see also Bereavement, Pregnancy

Older People              73

Osteopathy                76

Parenting                 77   see also Contact After Divorce, Counselling,
                               Divorce, Fathers, Lone Parenting,
                               Relationships

Parenting Children with
Special Needs             78

Pet Bereavement           79

Phobias                   79   see also Anxiety and Self-Help



                                                                              3
Post Natal Depression           80    see also, Anxiety, Bereavement, Counselling,
                                      Pregnancy, Self-help



Pregnancy                       81    see also Miscarriage, Post-Natal Depression,
                                      Smoking

Professional Bodies             81

Relationships                   84    see also Contact after Divorce, Counselling,
                                      Divorce, Fathers, Lone Parenting, Parenting,

Self Development                85    see also Self-Help

Self Harm                       87    see also Anxiety, Bereavement, Counselling,
                                      Self-Help

Self-Help                       88    see also Anger, Anxiety, Bereavement,
                                      Counselling, Self-Harm

Sex Addiction                   89

Sexual Abuse/Rape               89

Sexuality/Gender Issues         92    see also Bereavement

Smoking                         94

Spiritual/Religious Perspectives 96

Stress Management               97

Support                         98    see also Counselling

Training                       100

Trauma                         100

Unemployment                   101

Victim Support                 102

Violence                       103

Women’s Issues                 104




                                                                                     4
                        ALCOHOL AND DRUG ABUSE


CHOICES (KENWARD TRUST)

Contact Name:                    Ed Shorter
Address:                         Mill House
                                 Maidstone
                                 ME15 6XH

Website:                         www.kenwardtrust.org.uk

Contact Telephone Number:        01622 683712
Fax Number:                      01622 683125

Opening Hours:                   09:00 - 17:00     Mon, Tues, Wed, Fri
                                 09:00 – 20:30     Thursday

Community workshops tailored to give support for drug and/or alcohol problems. Age:
over 18. People can self refer.



THE WEALDEN CENTRE (KENWARD TRUST)

Contact Name:                    Ken Crawford
Address:                         7 Castle Street
                                 Tonbridge
                                 TN9 1BH

Website:                         www.kenwardtrust.org.uk

Contact Telephone Number:        01732 370413
Fax Number:                      01732 360005

Opening Hours:                   09:00 - 17:00     Mon - Fri

Information and advice about drugs, alcohol, substance misuse and treatment options.
Ongoing 1:1 may be available for harm reduction support or for preparing for more
intensive treatment.




                                                                                      5
                        ALCOHOL AND DRUG ABUSE


GREY ZEBRA YOUTH PROJECT (KENWARD TRUST)

Contact Name:                    Grey Zebra DISP Co-ordinator
Address:                         Kenward Road
                                 Yalding (Nr. Maidstone)
                                 ME18 6AH

Website:                         greyzebra@kenwardtrust.org.uk

Contact Telephone Number:        01622 817820
Fax Number:                      01622 815282

Opening Hours:                   09:00 - 17:00    Mon – Fri

Early intervention programmes for young people between 10 and 17 years old who have
been involved in an alcohol/drug related incident or have been identified as being
vulnerable to a drug or alcohol problem.




TURNING POINT

Contact Name:
Address:                         49 – 50 Mersham Street
                                 Maidstone
                                 ME14 1HH

Website:                         www.turning-point.co.uk

Contact Telephone Number:        01622 690944 (option 2)
Fax Number:                      01622 670299

Opening Hours:                   09:00 - 17:00    Mon – Fri


Information and advice about drugs, alcohol, substance misuse and treatment options.
Ongoing 1:1 may be available for harm reduction support or for preparing for more
intensive treatment.




                                                                                  6
                         ALCOHOL AND DRUG ABUSE



KCA YOUNG PERSONS’ SERVICE

Contact Name:                     Josie Lewis
Address:                          Suite 5, 1st Floor
                                  205-217 New Road
                                  Chatham
                                  ME4 4QA

Website:                          medway@kca.org.uk


Contact Telephone Number:         01634 338640
Fax Number:                       01634 338649

Opening Hours:                    09:00 - 17:00      Mon – Fri

Support and advice for young people ages 10 – 17 who are concerned about drugs and
alcohol misuse. Some of the services are for groups and some will be one to one. They
work from schools, youth centres, family centres and GP clinics and try to find
somewhere close to a bus route.



RELEASE

Website:                          www.release.org.uk

Contact Telephone Number:         0808 800 0800
Fax Number:

Opening Hours:                    11:00 – 13:00 )    Mon – Fri
                                  14:00 – 16:00 )

A National Help Line offering a range of advice and information in response to people
requiring assistance with matters to do with drugs problems and the law.




                                                                                        7
                                 ALCOHOL SUPPORT


ALCOHOLICS ANONYMOUS

Local Help Line:                   01622 751842
National Help Line:                08457 697555.

Website:                           www.alcoholics-anonymous.org.uk

Support and information on local AA meetings. Answer phone service available out of
hours.


AL-ANON

Address:                           Al-Anon Family Groups UK & Eire
                                   61 Great Dover Street
                                   London
                                   SE1 4YF

Website:                           www.al-anonuk.org.uk

Contact Telephone Number:          0207 403 0888
Admin. Telephone Number            0207 407 0215
Fax Number:                        0207 378 9910

Opening Hours:                     10:00 – 22:00     365 days

Al-Anon is a National Alcohol Helpline. Support for partners, family and friends of
people with drink problems. Aged12 with no upper age limit. Visit the website for local
meetings


ALATEEN

Address:                           Al-Anon Family Groups UK & Eire
                                   61 Great Dover Street
                                   London
                                   SE1 4YF

Website:                           www.al-anonuk.org.uk/alateen

Contact Telephone Number:          0207 407 0215
Fax Number:                        0207 378 9910

Opening Hours:                     09:00 – 17:00     Mon – Fri

Alateen is part of the Al-anon fellowship and is for young people, aged 12 to 17, who are
affected by a problem drinker.




                                                                                        8
                                 ALCOHOL SUPPORT


DRINKLINE
Address:                           Alcohol Concern
                                   64 Leman Street
                                   London, E1 8EU
Telephone No:                      020 7264 0510

Website:                           www.alcoholconcern.org.uk

Contact Telephone Number:          0800 917 8282

Opening Hours

Drinkline is a confidential National Alcohol Helpline providing counselling, support and
advice for people with alcohol problems and anyone concerned about alcohol misuse.
Information also provided on services to help problem drinkers.



NATIONAL ASSOCIATION FOR CILDREN OF ALCOHOLICS

Address:                           PO Box 64
                                   Fishponds
                                   Bristol
                                   BS16 2UH

Website:                           www.nacoa.org.uk

Telephone Number:                  0800 358 3456

Opening Hours:                     10:00 – 19:00      Mon & Friday
                                   10:00 – 21:00      Tues/Wed/Thurs
                                   10:00 – 15:00      Sat

Admin. Telephone Number:           0117 924 8005

Opening Hours:                     10:00 – 16:00      Mon – Fri

The National Association for Children of Alcoholics – the only organisation of its kind in
the UK that is committed solely to providing help, advice and support to children affected
by a parent's alcoholism and people concerned with their welfare. Also provides training
to volunteer counsellors.




                                                                                        9
                                   ALZHEIMER’S

ALZHEIMER’S SOCIETY

National Help Line:              0845 300 0336

Website:                         www.alzheimers.org.uk

Helpline for people with all forms of dementia, carers and professionals. Offer a wide
range of information including benefits, drug therapies and residential care homes.

ALZHEIMER’S SOCIETY (WEST KENT)

Contact:                         Tina Stirling
Address:                         Park Lodge
                                 Goldsmid Hall
                                 Tudeley Road
                                 Tudeley
                                 Tonbridge
                                 TN11 0NW

Website:                         www.alzheimers.org.uk/westkent

Contact Telephone Number:        01732 370330
Fax Number:

Opening Hours:                   09:00 – 17:00     Mon – Fri

Available for help, information on services they run and advice on local services and
support given to people with dementia, carers and friends. Groups for carers in
Tonbridge. Park Lodge is a day centre for a wide range of people with memory
problems £10 per day minimum). A wide range of information and advice sheets are
also available. Centres also available in Hawkinge, Maidstone, Cranbrook and
Tunbridge Wells. Telephone for further details.

ALZHEIMER’S SOCIETY (MAIDSTONE OFFICE)

Address:                         1 Diary Court
                                 Fairview Farm
                                 Linton road
                                 Maidstone
                                 ME15 0AL

Website:                         maidstone@alzheimers.org.uk

Contact Telephone Number:        01622 747181
Fax Number:

Opening Hours:                   09:00 – 15:00     Mon – Fri

The branch runs a volunteer helpline for anyone with dementia and for their carers.
Emotional support, practical help and information on all aspects of dementia. Has a
wide database of resources including local services, medical and everyday concerns.
Telephone for further information.

                                                                                   10
                                         ANGER


THE VIOLENCE INITIATIVE

Contact Name:
Address:                           260 Langham Road
                                   London
                                   N15 3NP

Website:                           www.tviccv.org

Contact Telephone Number:          0208 365 8220
Fax Number:                        0209 889 9260

Opening Hours:                                        Mon – Fri
                                                      Sat – Sun

Not a helpline but offers a variety of free individual support and group training to people
experiencing problems with their own violence and anger. Separate groups for men and
women.



                                        ANXIETY

ANXIETY UK

Contact Name:                      Anxiety UK
Address:                           Zion Community Resource Centre
                                   339 Stretford Road
                                   Hulme
                                   Manchester
                                   M15 4ZY

Website:                           www.anxietyuk.org.uk

Contact Telephone Number:          08444 775 774
Office/Admin:                      0161 226 7727

Opening Hours:                     09:30 – 17:30      Mon – Wed
                                                      Sat – Sun

Support for those living with anxiety disorders by providing information and
understanding via an extensive range of services including help for people with phobias.




                                                                                        11
                                      ANXIETY


MIND - ANXIETY GROUP MAIDSTONE

Contact Name:                     Merryl Chesher
Address:                          23 College Road
                                  Maidstone
                                  ME15 6YH

Website:                          www.mind.org.uk
Local Website:                    www.maidstone-mind.org

Contact Telephone Number:         01622 692383

Opening Hours:                    10:00 – 17:00     Mon – Thurs

Drop in services:                 14:00 – 21:00     Mon – Thurs
                                  11:00 – 17:00     Sun

Services provided include anxiety/anger management and bereavement support,
workshops and resource centres. Call for further advice.



NO PANIC

Address:                          93 Brands Farm Way
                                  Telford
                                  Shropshire
                                  TF3 2JQ

Website:                          www.nopanic.org.uk

Contact Telephone Number:         0808 808 0545

Opening Hours:                    10:00 – 22:00     365 days

Support for sufferers of panic attacks, phobias, obsessive compulsive disorder, general
anxiety disorder and tranquilliser withdrawal. The Help Line carries a pre-recorded
message to help sufferers out of hours.




                                                                                    12
                                      ANXIETY

H.O.P.E

Contact:                          Peter
Address:                          Fellows court Community Centre
                                  Weymouth Terrace
                                  London
                                  E2 8LR

Website:                          www.healinghope2.health.officelive.com
                                  (under construction June 2011)

e-mail:                           healinghope2@hotmail.com

Contact Telephone Number:         0207 275 7814

Opening Hours:                    10:00 – 14:00     Mon – Fri

H.O.P.E is dedicated to helping people with panic, anxiety and agoraphobia.
1:1 on-line/telephone support.



                                       AUTISM


THE NATIONAL AUTISTIC SOCIETY

Address:                          393 City Road
                                  London
                                  EC1V 1NG

Website:                          www.nas.org.uk

Contact Telephone Number:         0808 800 4104
Fax Number:                       0207 833 9666

Opening Hours:                    10:00 – 16:00     Mon – Fri


The NAS is a leading UK charity providing information, support and pioneering services
for people with autism (including Asperger syndrome) and their families and carers.




                                                                                    13
                                        AUTISM


KENT AUTISTIC TRUST


Contact Name:                      Jo Blamares
Address:                           14 High Street
                                   Brompton
                                   Gillingham
                                   ME7 5AE

Website:                           www.kentautistic.com

Contact Telephone Number:          01634 405168
Fax Number:

Opening Hours:                     09:00 – 16:30     Mon – Fri

Primarily residential and day centres. The family support officer can provide information
and support on diagnosis, education and behaviour management to families of children
or adults with autism and aspergers syndrome. Monthly groups meet in Tunbridge
Wells, Maidstone, Medway and Canterbury.



                                   BEREAVEMENT


CRUSE BEREAVEMENT CARE

Address:                           PO Box 800
                                   Richmond
                                   Surrey
                                   TW9 1 RG


Website:                           www.crusebereavementcare.org.uk

Contact Telephone Number:          0844 477 9400
Fax Number:

Opening Hours:                     09:30 – 19:00     Mon & Wed
                                   09:30 – 17:00     Tues, Thurs, Fri

Maidstone Branch 01622 671011. To promote the well-being of bereaved people and to
enable anyone bereaved by death to understand their grief and cope with their loss.
Cruse also provides training for external organisations and for those who may encounter
bereaved people in the course of their work.




                                                                                      14
                                    BEREAVEMENT


HOLDING ON LETTING GO (HOLG)

Contact Name:
Address:                           PO Box 339
                                   Gillingham
                                   Kent
                                   ME7 5WY

Website:                           holdingonlettinggo.org.uk

Contact Telephone Number:          08446 611511

Opening Hours:                                       Mon – Wed
                                                     Sat – Sun

Holding On Letting Go support bereaved children and young people aged 5 to 16 in
Kent. Support, advice and guidance is also offered to families, professionals and
anyone concerned about the needs of grieving children.


SLIDE AWAY

Contact Name:                      Louise Webster
Address:                           Fairseat Court Farm
                                   Fairseat Lane
                                   Wrotham
                                   TN15 7QB

Website:                           www.slideaway.org

Contact Telephone Number:          07970 597715

Opening Hours:                     10:00 – 15:00 )   Mon – Fri
                                                 )   Term time only

Slide Away works in partnership with schools in Maidstone, Tonbridge and Malling and
offers young people an opportunity to manage their grief through a range of workshops
and creative activities. Workshops run for 3 days, day 1 is for the parent/carer, days 2 &
3 are for the young person to attend.




                                                                                       15
                                    BEREAVEMENT


SANDS – STILLBIRTH AND NEONATAL DEATH SOCIETY

Contact Name:
Address:                           28 Portland Place
                                   London
                                   W1B 1LY

Website:                           www.uk-sands.org

Contact Telephone Number:          0207 436 5881
Fax Number:                        0207 436 3715

Opening Hours:                     09:00 – 17:30       Mon – Fri
                                   18:00 – 22:00       Tues & Thurs


Sands is a National Charity providing help and support to all those affected by the los of
a baby before, during or shortly after birth. Tunbridge Wells Sands is a local group
covering Tunbridge Wells, Tonbridge, Maidstone, Sevenoaks and district contact Sarah
Prince telephone number 07504 743663.


CRY (SUDDEN DEATH SUPPORT)

Contact Name:                      CRY
Address:                           Unit 7
                                   Epsom Downs Metro Centre
                                   Waterfield
                                   Tadworth
                                   Surrey
                                   KT20 5LR

Website:                           cry@c-r-y.org.uk

Contact Telephone Number:          01737 363222


Opening Hours:                     09:00 – 17:00       Mon – Fri
                                                       Sat – Sun

An organisation to help relatives & close friends of people who die suddenly. It is run by
people who have been bereaved by sudden and tragic loss and would like to help others
in their time of need. If you would like to contact a CRY Representative or a
Bereavement Supporter please call the CRY office at 01737 363222 or e-mail cry@c-r-
y.org.uk and we will put you in touch with someone who may be able to help you.




                                                                                       16
                                   BEREAVEMENT


WINSTON’S WISH

Contact Name:
Address:                          4th Floor
                                  St James’s House
                                  St James Square
                                  Cheltenham
                                  Glos
                                  GL50 3PR

Website:                          www.winstonswish.org.uk

Contact Telephone Number:         0845 203 0405
Fax Number:                       01242 546187

Opening Hours:                    09:00 – 17:00      Mon – Wed
                                                     of
Winston's Wish is a national helpline offering guidance, support and a free information
pack to families of bereaved children. . A range of practical resources and publications
for bereaved children and young people up to the age of 18 and the adults involved with
them. Answer phone in operation out of hours.

THE COMPASSIONATE FRIENDS

Contact Name:
Address:                          53 North Street
                                  Bristol
                                  BS3 1EN

Website:                          www.tcf.org.uk

Contact Telephone Number:         0845 123 2304
Fax Number:                       0845 120 3786

Opening Hours:                    10:00 – 16:00 )    Mon – Fri
                                  19:00 – 22:00 )    Sat – Sun



An organisation of bereaved parents, siblings and grandparents dedicated to the support
and care of other bereaved parents, siblings, and grandparents who have suffered the
death of a child/children. TCF offers support both directly to bereaved families and
indirectly by fostering understanding and good practice amongst professionals
concerned with child death and by increasing public awareness.




                                                                                     17
                                   BEREAVEMENT


FOUNDATION FOR THE STUDY OF INFANT DEATHS

Contact Name:
Address:                          11 Belgrave Road
                                  London
                                  SW1V 1RB

Website:                          www.fsid.org.uk


Contact Telephone Number:         0808 802 6868
Fax Number:                       0207 802 3229

Opening Hours:                    10:00 – 18:00   Mon – Fri
                                  06:00 – 22:00 ) Sat – Sun
                                                ) Bank Holidays

Regional contact Judith Howard, 01227 272914. UK’s leading baby charity working to
prevent sudden deaths and promote health. FSID funds research, supports bereaved
families and promotes safe baby care advice.


THE CHILD DEATH HELPLINE

Contact Name:
Address:                          York House
                                  37 Queen Square
                                  London
                                  WC1N 3BH

Website:                          www.childdeathhelpline.org.uk

Contact Telephone Number:         0800 282 986
Freephone for mobiles:            0808 800 6019
Fax Number:                       0207 813 8516

Opening Hours:                    10:00 – 13:00 )    Mon – Fri
                                  19:00 – 22:00 )
                                  13:00 – 16:00      Tues & Wed
                                  19:00 – 22:00      Sat – Sun


Professionals and parents working in partnership on the helplines for anyone affected by
the death of a child of any age, from pre-birth to adult, under any circumstances,
however recently or long ago. An interpreting service is available.




                                                                                     18
                                     BEREAVEMENT


LESBIAN AMD GAY BEREAVEMENT

Contact Name:                       Counselling Department
Address:                            Lighthouse West London
                                    111 – 117 Lancaster Road
                                    London
                                    W11 1QT

Website:

Contact Telephone Number:           0207 837 3337


Opening Hours:                      19:30 – 22:00      Mon & Tues


 A helpline that offers telephone support and advice to lesbians and gay men who have
 been preparing for bereavement as well as family and friends, colleagues and carers.



                                     BRAIN INJURY

HEADWAY DAY CENTRE

Contact Name:                       Diane Drummond
Address:                            Milestones
                                    3 Culverden Park
                                    Tunbridge Wells
                                    TN4 9QT

Website:                            www.headway.org.uk

Contact Telephone Number:           0808 800 2244

Opening Hours:                      09:00 – 17:00      Mon – Wed

Headway helpline provides support, information and guidance services to people with
brain injuries, their families and/or carers. Answer phone available out of hours.

Tunbridge Wells contact number 01892 619001. Headway Centre in Tunbridge Wells
offers day opportunities, social rehabilitation and short courses especially for people with
a brain injury in the community. Family, carers and service users social meetings also
available.




                                                                                         19
                                      BULLYING

KIDSCAPE

Contact Name:
Address:                           2 Grosvenor Gardens
                                   London
                                   SW1W 0DH

Website:                           www.kidscape.org.uk

Contact Telephone Number:          08451 205 204
Dedicated Childline                0800 1111
Fax Number:                        0207 730 7081

Opening Hours:                     10:00 – 16:00     Mon – Thurs


Kidscape provides bullying advice, helpline, information, anti-bullying resources and
training to parents, guardians or concerned relatives and friends of bullied children. If
you are a child experiencing bullying problems, then please visit www.childline.org.uk
or ring 0800 1111.



                                  CANCER, STRESS


THE HOLISTIC SELF HELP CANCER AND STRESS SUPPORT GROUP

Contact Name:                      Kathleen Wingrove
Address:                           Lavender Cottage
                                   Bearsted Road
                                   Maidstone
                                   ME14 5LD

Website:

Contact Telephone Numbers:         01622 730133      Kathleen Wingrove
                                   01622 750724      Maureen Gladman

Meetings:                          10:30 – 13:30 First Tuesday of the month
                                   Friends Meeting House,
                                   Union Street
                                   Maidstone
                                   ME14 1EE

Cancer & Stress Holistic self help and Support Group. Free group for people who have
cancer or who are experiencing stress. Therapies on offer include counselling, Bach
flower remedies, deep relaxation, reflexology, healing, guided visualisation and art
therapy.



                                                                                      20
                                       CARERS

CARERS UK

Contact Name:
Address:                          20 – 25 Glasshouse Yard
                                  London
                                  EC1A 4JT

Website:                          www.carersuk.org.

Contact Telephone Number:         0808 808 7777
Fax Number:

Opening Hours:                    10:00 – 12:00 )   Wed & Thurs
                                  14:00 – 16:00 )

Information for carers, service providers and people who need support in making
decisions, taking actions, or expressing their wishes and care or money matters.
Answer phone available out of hours.



                                CHILD PROTECTION


NSPCC CHILD PROTECTION HELPLINE

Contact Name:
Address:                          Weston House
                                  42 Curtain Road
                                  London
                                  EC2A 3NH

Website:                          www.nspcc.org.uk

Contact Telephone Number:         0808 800 5000
ChildLine                         0800 1111
Fax Number:                       0207 825 2791

Opening Hours:                    24 hours          Mon – Sun


The NSPCC Helpline provides advice and support to adults who are concerned about
the safety or welfare of a child. ChildLine 0800 1111 available to help children and
young people. Helplines available 24/7 by phone and online. Service is free and you
don't have to say who you are. Services are available in several languages, and also for
deaf and hard-of-hearing people.




                                                                                     21
                        CHILDCARE AND EARLY EDUCATION



CHILD CARE INFORMATION

Contact Name:
Local Address:                     Tonbridge and Malling Borough Council
                                   Gibson Building
                                   Gibson Drive
                                   Kings Hill
                                   West Malling
                                   ME19 4LZ

Website:                           www.direct.gov.uk/en/Parents/Childcare

Contact Telephone Number:          01732 844522

Opening Hours:                     08:30 – 17:00      Mon – Wed

Advice on finding and choosing childcare and information on childcare benefits and tax
credits available for parents returning to work.


KENT CHILDREN & FAMILIES INFORMATION SERVICE

Contact Name:
Address:                           Kent County Council
                                   County Hall
                                   County Road
                                   Maidstone
                                   ME14 1XQ

Website:                           kent.gov.uk/cfis

Contact Telephone Numbers:         08000 323 230
                                   08458 247 247      24 hour

Opening Hours:                     09:00 – 17:00    Mon – Fri
                                   Out of hours answering service

Kent Children and Families Information Service (CFIS) has a freephone helpline offering
free, impartial information and advice about childcare, early education, parenting, family
life and issues that affect young people up to the age of 20.




                                                                                       22
                            COMPLEMENTARY MEDICINE

INSTITUTE FOR COMPLEMENTARY MEDICINE

Contact Name:                      Zanele Woods
Address:                           ICNM
                                   Can-Mezzanine
                                   32-36 Loman Street
                                   London
                                   SE1 0EH

Website:                           www.i-c-m.org.uk

Contact Telephone Number:          0207 922 7980
Fax Number:                        0207 922 7981

Opening Hours:                     10:00 – 16:00      Mon – Thurs

The Institute for Complementary and Natural Medicine (ICNM) provides information on
all aspects of the safe and best practice of Complementary Medicine through its
practitioners, courses and research. The ICNM administers the British Register of
Complementary Practitioners (BRCP), a multi-disciplinary register of professional
Practitioners and Therapists who have provided evidence of their individual competence
to practice.



                             CONTACT AFTER DIVORCE


FAMILIES NEED FATHERS

Contact Name:
Address:                           134 Curtain Road
                                   London
                                   EC2A 3AR

Website:                           www.fnf.org.uk

Contact Telephone Number:          0300 0300 363      Helpline
                                   0300 0300 110      National Office
Fax Number:                        0207 739 3410

Opening Hours:                     18:00 – 22:00      Mon – FRI     Helpline



Keeping children in contact with both parent following divorce or separation. An
organisation dedicated to helping parents and their families continue to provide the love,
care and support that their children need after separation. Helpful website.



                                                                                       23
                                   COUNSELLING


CHILD & ADOLESCENT THERAPY SERVICE (CHATS)

Contact Name:                     Angela Terry
Address:                          Primary Mental Health Services
                                  Unit 2
                                  Whitfield Court
                                  White Cliffs Business Park
                                  Honeywood Close
                                  Whitfield
                                  Dover
                                  CT16 3NY

Website:                          www.eckcommunityservices.nhs.uk

Contact Telephone Number:         01304 828709
Fax Number:                       01304 828723

Opening Hours:                    09:00 – 17:00     Mon – Fri

CHATS was established to meet a need for access to counselling support for school age
students. Supervision is also offered for staff when dealing with stress. Primary Mental
Health Workers also offer advice and help to family members.


CHILDLINE

Contact Name:
Address:                          Weston House
                                  42 Curtain Road
                                  London
                                  EC2A 3NH

Website:                          www.childline.org.uk

Contact Telephone Number:         0800 1111
Fax Number:                       0207 825 2791

Opening Hours:                    24 hours          Mon – Sun


ChildLine is a service provided by NSPCC and provides free counselling for any child up
to 18 years. Helplines available 24/7 by phone and online. Service is free and you don't
have to say who you are. Services are available in several languages, and also for deaf
and hard-of-hearing people.




                                                                                     24
                                    COUNSELLING

CONNEXIONS

Contact Name:                      Sandra Hopperton
Address:                           K College
                                   Brook Street
                                   Tonbridge
                                   TN9 2PW         09:00 – 17:00 Mon – Fri

Outreach Addresses/                The Tonbridge Gateway
Opening Hours:                     Tonbridge Castle
                                   Castle Street
                                   Tonbridge
                                   TN9 1BG          13:00 – 16:30 Mon only

                                   The Baptist Church Drop in Centre
                                   Darenth Ave
                                   Tonbridge
                                   TN10 3HZ         15:15 – 17:15

Website:                           www.connexionskentandmedway.co.uk

Contact Telephone Number:          07843 287825

Opening Hours:                     09:00 – 17:00     Mon – Fri

Connexions Kent & Medway is a service providing free impartial and confidential advice,
guidance, support and personal development services to all 13-19. Support of young
people up to the age of 25 who have a learning difficulty or disability is also available.



TIME 2 TALK

Contact Name:                      Sue Bott
Address:                           Cobden Road Centre
                                   Sevenoaks
                                   TN13 3UB

Website:                           www.timetotalk2.co.uk

Contact Telephone Number:          0845 345 2499
Fax Number:

Opening Hours:                     09:00 – 17:00     Mon – Fri

Counselling services for children and young people on a one to one basis. Leave a
message out of office hours and contact will be made.




                                                                                       25
                                    COUNSELLING


THE COUNSELLING CENTRE

Contact Name:
Address:                           St George’s Centre
                                   7 Chilston Road
                                   Tunbridge Wells
                                   TN4 9LP

Website:                           www.thecounsellingcentre.org.uk

Contact Telephone Number:          01892 548750
Fax Number:

Opening Hours: Office              10:00 – 15:00      Mon – Fri
               Counselling         09:00 – 21:00      Mon – Fri
                                   09:00 – 12:00      Sat

Services offered include counselling for individuals, couples and bereavement, group
therapy and also counsellor training courses. Confidential answerphone is available out
of office hours. The Centre is a charitable organisation, relying on donations and people
should telephone for an appointment.



PLATFORM 51 WEST KENT

Contact Name:                      Von Dawson
Address:                           Hope House
                                   7 Lyons Crescent
                                   Tonbridge
                                   TN9 1EX

Website:                           www.platform51.org

Contact Telephone Number:          01732 365831
Fax Number:

Opening Hours:                     09:00 – 17:00      Mon – Fri

Platform 51 offers support to girls and women aged 11 upwards who are vulnerable, at
risk and very often feel isolated. Provides opportunities to increase self-esteem and
confidence through activities, training, support groups & counselling, enabling them to
take greater control of their lives. Creche facilities available.




                                                                                      26
                                    COUNSELLING


RELATEEN

Contact Name:
Address:                           12 Mount Ephraim
                                   Tunbridge Wells
                                   TN4 8AS

Website:                           www.relate.org.uk

Contact Telephone Number:          01892 529927
Fax Number:

Opening Hours:                     10:00 – 16:30       Mon – Thurs
                                   10:00 – 16:00       Fri

The Relateen service is part of Relate and is a confidential counselling service for young
people between the ages of 10 and 25. The service provides an opportunity to talk about
how the divorce or separation of your parent's is affecting you.



LANDSDOWN ROAD CLINIC (FAMILY PLANNING)

Contact Name:
Address:                           23 Lansdowne Road
                                   Tunbridge Wells
                                   TN1 2NG

Website:                           www.westkentpct.nhs.uk

Contact Telephone Number:          01892 530855
Direct Line:                       01892 533714        (during clinic times only)

Opening Hours:                     18:30 – 20:30       Mon     Appointment required
                                   15:30 – 17:30       Thurs   No Appointment required
                                   18:30 – 20:30       Thurs   Appointment required
                                   12:00 – 14:00       Fri     Appointment required

Free counselling available through Family Planning Clinic.




                                                                                       27
                                   COUNSELLING


OPEN DOOR, BALTIC ROAD CLINIC

Contact Name:
Address:                          Baltic Road Clinic
                                  2 Baltic Road
                                  Tonbridge
                                  Kent TN9 2NA

Website:

Contact Telephone Number:         01732 352015         (during clinic hours only)
Fax Number:                       01732 368864

Opening Hours:                    15:30 – 17:30        Mon     Young peoples drop-in
                                                               (up to age 20)

Free counselling for young people up to age 20.



CRANBROOK COMMUNITY HEALTH CLINIC

Contact Name:
Address:                          Oatfield Drive
                                  Cranbrook
                                  TN17 3NJ

Website:

Contact Telephone Number:         01580 713032
Fax Number:

Opening Hours:                    15:30 – 17:30        Mon     Young peoples drop-in
                                                               (up to age 20)

Free counselling for young people up to age 20.




                                                                                       28
                                     COUNSELLING



INFOZONE

Contact Name:                      Eddy Walsh
Address:                           3 Palace Avenue
                                   Maidstone
                                   ME15 6NF

Website:

Contact Telephone Number:          01622 755044
Fax Number:                        01622 203611

Opening Hours:                     10:00 – 16:00      Drop in for information
                                   18:00 – 20:30      Tues Appointment required

Counselling services for young people aged 16–24 takes place on Tuesdays between
18:00 – 20:30 by appointment only. Also information and advice available for 16 – 24
year olds covering housing, benefits, drugs, sexuality. Clubs operate on Tuesday 18:15
– 20:30 and every other Wednesday from 18:00 – 20:00.




CROSSLINE CHRISTIAN COUNSELLING SERVICE

Contact Name:                      Elizabeth Newman
Address:                           1st Floor
                                   166 Tonbridge Road
                                   Maidstone
                                   ME16 8SR

Website:                           crosslinecounselling-maidstone.org

Contact Telephone Number:          01622 754447

Opening Hours:                     09:00 – 18:00      Mon – Fri      Appointment
                                                                     required

Crossline offers short term or open-ended counselling on a one to one basis for
individuals or couples, regardless of personal faith or circumstance, within a confidential
and safe environment. Although no fees are charged, ongoing costs means that a
donation of £12 donation per session is requested. If there are extenuating
circumstances a client will be encouraged to contribute something towards the service.




                                                                                        29
                                     COUNSELLING


MARRIAGE CARE

Contact Name:
Address:                            Riverside One
                                    Dock Road
                                    Chatham
                                    ME4 4SL

Website:                            www.marriagecare.org.uk

Contact Telephone Number:           0800 389 3801

Opening Hours:                      09:00 – 18:00      Mon – Fri Appointment required

Face to face counselling is available on any aspect of relationship difficulties. A
donation is asked towards costs.



SUPPORTLINE

Contact Name:
Address:                            P.O. Box 2860
                                    Romford
                                    Essex
                                    RM7 1JA

Website:                            www.supportline.org.uk
E-mail support:                     info@supportline.org.uk

Contact Telephone Number:           01708 765200       Helpline
                                    01708 765222       Administration

Opening Hours:                      hours vary – ring for details

Confidential emotional support to children, young adults and adults by telephone, email
and post. Website has good information on a wide range of issues including
relationships, child abuse, anger, bullying, eating disorders, exam stress, self harm,
domestic violence, rape and sexual assault, terminal illness, disability, mental health,
depression, anxiety, panic attacks, addictions, debt, phobias, conflict, sexuality, health
concerns, homelessness, racial harassment, loneliness.




                                                                                       30
                                     COUNSELLING



YOUTH 2 YOUTH

Contact Name:
Address:

Website:                           www.youth2youth.co.uk

Contact Telephone Number:          0208 896 3675

Opening Hours:                     06:30 – 21:30      Mon & Thurs

A National helpline run by volunteers aged 16-21 who are trained to provide a
supportive, confidential telephone and e-mail service to young people under 19. You
can also chat online (there is a waiting room and then you have 20 minutes to chat) -
online chat has the same opening hours as above.




DANDELION TIME

Contact Name:                      Carol Bridges
Address:                           Dandelion Time
                                   Elmscroft House
                                   Charlton Lane
                                   West Farleigh
                                   Maidstone
                                   ME15 0NY

Website:                           www.dandeliontime.org.uk

Contact Telephone Number:          01622 814001
Fax Number:

Opening Hours:                     09:00 – 17:00      Mon – Fri
                                                      Sat – Sun

Dandelion Time works with children and young people struggling with significant
emotional and behavioural difficulties. The charity provides a restorative, developmental
and therapeutic service for children and their families in a natural, nurturing environment
from it’s rural farmstead location near Maidstone in Kent.




                                                                                        31
                                  COUNSELLING

TOGETHER IN COMMUNICATION

Contact Name:                    Simon Millard
Address:                         The Sunlight Centre
                                 105 Richmond Road
                                 Gillingham
                                 ME7 1LX

Website:                         www. ticcic.co.uk

Contact Telephone Number:        01634 389121
Fax Number:

Opening Hours:                   09:00 – 17:00       Mon – Fri
                                                     Sat – Sun

Together in Communication offers counselling and psychotherapy service, courses,
workshops, multi-family groups, and seminars to enable participants to develop their
emotional maturity, integrity and compassion to help individuals to reach their full
potential. Issues covered include anger management, relationships, anxiety and stress,
low self esteem and many more. Telephone for further information.



TIME 4 U (EDEN COUNSELLING)

Contact Name:                    Claire Kirrage
Address:                         105 Brent Lane
                                 Dartford
                                 Kent
                                 DA1 1QT

Website:                         www.time-4-u.org
                                 www.edencounselling.org

Contact Telephone Number:        01322 319361
Fax Number:

Opening Hours:                   09:00 – 17:00       Mon – Fri
                                                     Sat – Sun

One to One and Group counselling sessions for children, young people and families.
Also offers consultancy and clinical supervision and assistance to schools.




                                                                                   32
                                         DEBT

CITIZENS ADVICE BUREAU

Contact Name:
Address:                           2 Bower Terrace
                                   Tonbridge Road
                                   Maidstone
                                   ME16 8RY

Website:                           www.maidstonecab.org.uk

Contact Telephone Number:          01622 752420
                                   01622 757882
                                   01622 688133 - Welfare and benefits advice
                                   01622 751788 - Money advice
Adviceline number:                 08444 111444

Fax Number:                        01622 751816

Opening Hours:                     10:00 – 16:00     Mon – Fri

The Citizens Advice service provides free, independent, confidential and impartial advice
to everyone on their rights, including debt, benefits, housing, legal, discrimination,
employment, immigration, consumer and other problems.

                                            .


CITIZENS ADVICE BUREAU

Contact Name:
Address:                           3-4 River Walk
                                   Tonbridge
                                   TN9 1DT

Website:                           www.tonbridgecab.org.uk

Contact Telephone Number:          01732 440488
Adviceline number:                 08444 111444

Opening Hours:                     10:00 – 16:00     Mon – Fri

Provides free, confidential, impartial and independent advice including; debt, benefits,
housing, legal, discrimination, employment, immigration, consumer and other problems.
Answerphone service - leave your number and a message and CAB will ring you back.




                                                                                      33
                                         DEBT

CITIZENS ADVICE BUREAU

Contact Name:
Address:                           Gibson Building
                                   Gibson Drive
                                   Kings Hill
                                   West Malling
                                   ME19 4LZ

Website:                           www.citizensadvice.org.uk

Contact Telephone Number:          01732 440488
Adviceline number:                 08444 111444

Opening Hours:                     Mornings          Thurs Appointment required

Provides free, confidential, impartial and independent advice on their rights including;
debt, benefits, housing, legal, discrimination, employment, immigration, consumer and
other problems.




CITIZENS ADVICE BUREAU

Contact Name:
Address:                           Association House
                                   St David's Bridge
                                   Cranbrook
                                   TN17 3HL

Website:                           www.adviceguide.org.uk

Contact Telephone Number:          01580 713989
Adviceline number:                 08444 111444
Fax number:                        01580 713537

Opening Hours:                     09:30 – 15:30     Mon – Wed
                                   09:30 – 12:30     Thurs/Fri

The Citizens Advice service offers practical, up-to-date information and advice on a wide
range of topics, including; debt, benefits, housing, legal, discrimination, employment,
immigration, consumer and other problems.




                                                                                      34
                                         DEBT


CITIZENS ADVICE BUREAU

Contact Name:
Address:                           31 Monson Road
                                   Tunbridge Wells
                                   TN1 1LS

Website:                           www.adviceguide.org.uk

Contact Telephone Number:          01892 617256      messages only
Adviceline number:                 08444 111444
Fax Number:                        01892 539506

Opening Hours:                     10:00 – 16:00

The Citizens Advice service offers practical, up-to-date information and advice on a wide
range of topics, including; debt, benefits, housing, legal, discrimination, employment,
immigration, consumer and other problems.



CITIZENS ADVICE BUREAU

Contact Name:
Address:                           Clouts Memorial Institute
                                   9 High Street
                                   West Malling
                                   ME19 6QH

Website:                           www.bureau@mallingcab.cabnet.org.uk

Contact Telephone Number:          01732 845501
Fax Number:                        01732 842275

Opening Hours:                     09:00 – 16:00 )   Mon/Tues       Phone advice
                                   09:30 – 16:00 )                  Appointments only

                                   09:00 – 13:00 )   Thurs          Phone advice
                                   09:30 – 16:00 )                  Appointments only

The Citizens Advice service offers practical, up-to-date information and advice on a wide
range of topics, including; debt, benefits, housing, legal, discrimination, employment,
immigration, consumer and other problems.




                                                                                      35
                                         DEBT


CITIZENS ADVICE BUREAU

Contact Name:
Address:                           The Wesley Centre
                                   Commercial road
                                   Paddock Wood
                                   RN12 6DS

Website:                           www.twcab.org.uk

Contact Telephone Number:          0844 499 4140
Fax/Admin Number:                  01892 834533

Opening Hours:                     13:00 – 19:00     Mon
                                   10:00 – 14:00     Tues – Fri

The Citizens Advice service offers practical, up-to-date information and advice on a wide
range of topics, including; debt, benefits, housing, legal, discrimination, employment,
immigration, consumer and other problems.



CONSUMER CREDIT COUNSELLING SERVICE

Contact Name:
Address:                           Wade House
                                   Merrion Centre
                                   Lees
                                   LS2 8NG

Website:                           www.cccs.co.uk

Contact Telephone Number           0800 1381111

Opening Hours:                     08:00 – 20:00

Telephone helpline for advice on all aspects of money management and people with
debt problems.




                                                                                      36
                                           DEBT


NATIONAL DEBTLINE

Contact Name:
Address:                            Tricorn House
                                    51-53 Hagley Road
                                    Edgbaston
                                    Birmingham
                                    B16 8TP

Website:                            www.nationaldebtline.co.uk

Contact Telephone Number:           0808 808 4000
Fax Number:                         0121 410 6230

Opening Hours:                      09:00 – 21:00      Mon – Fri
                                    09:30 – 13:00      Sat

Helpline offering information and advice on debt including credit card, mortgage, rent
arrears, catalogues etc. Also deal with issues relating to benefits, bankruptcy, bailiffs,
housing and homelessness. 24-hour voicemail. Leave a message to request an
information pack.



BUSINESS DEBTLINE

Website:                            www.bdl.org.uk

Contact Telephone Number            0800 197 6026

Opening Hours:                      09:00 – 17:00      Mon – Fri

Helpline provides free, confidential and independent advice on how to deal with debt
problems for self employed businesses.




                                                                                             37
                                    DEPRESSION


DEPRESSION ALLIANCE SELF-HELP (WOMEN ONLY)

Contact Name:                     Margaret
Address:                          Balmoral Clinic
                                  Balmoral Gardens
                                  Gillingham
                                  ME7 4PN

Website:                          www.depressionalliance.org

Contact Telephone Number:         01634 178471
Fax Number:

Opening Hours:                    10:30 – 12:30      2nd and 4th Wednesday

A self-help group for women who are depressed. Although this is a Medway group,
women from other areas in Kent are welcome.



DEPRESSION ALLIANCE

Contact Name:
Address:                          20 Great Dover Street
                                  London
                                  SE1 4LX

Website:                          www.depressionalliance.org

Contact Telephone Number:         0845 1232320
Fax Number:

Opening Hours:                    24 hours           Answerphone

Free information pack with details of self-help groups and correspondence services.
Provides information and awareness on issues of depression – members receive a
quarterly magazine and access to penfriend scheme.




                                                                                      38
                                    DEPRESSION


MAIDSTONE DEPRESSION SUPPORT GROUP

Contact name:                     Meryl Chesher
Address:                          23 College Road
                                  Maidstone
                                  ME15 6YH

Website:                          www.maidstone-mind.org
Contact Telephone Number:         01622 692383
National Helpline:                0300 123 3393

Opening Hours:                    10:00   – 17:00   Mon – Thurs Telephone
National Helpline:                09:00   – 18:00   Mon – Fri
Drop in Service:                  14:00   – 21:00   Mon – Thurs
                                  11.00   – 17:00   Sun

Mind provide information and advice to promote and protect good mental health for
everyone.


MANIC DEPRESSION FELLOWSHIP

Contact Name:
Meeting Address:                  Kingswood Community Health Centre
                                  Union Street
                                  Maidstone
                                  ME14 1EY

Website:                          www.mdf.org.uk

Contact Telephone Number:         0845 4349833      Helpline
Fax Number:

Opening Hours:                    19:00 – 21:30     Meetings 2nd Monday


A national charity dedicated to supporting individuals with the much misunderstood and
devastating condition of bipolar, their families and carers. A self-help group based in
Maidstone, meeting 2nd Monday telephone 01270 230 260 during office hours.




                                                                                    39
                                    DEPRESSION


MANIC DEPRESSION FELLOWSHIP

Contact Name:                     MDF The Bipolar Organisation
Address:                          11 Belgrave Road
                                  London
                                  SW1V 1RB

Website:                          www.mdf.org.uk

Contact Telephone Number:         020 7931 6480
Fax Number:

Opening Hours:                    09:00 – 17:00     Mon – Thursday
                                  09:00 – 16:00     Fri

Advice, information and publication for people with manic depression and those
concerned about them.



MENTAL HEALTH MATTERS

Contact Name:                     Mental Health Matters
Address:                          Avalon House
                                  St Catherines Court
                                  Sunderland Enterprise Park
                                  Sunderland
                                  SR5 3XJ

Website:                          www.mentalhealthmatters.com

Contact Telephone Number          0800 107 0160     Helpline Kent and Medway
Admin Telephone Number:           0191 516 3500
Fax Number:                       0191 549 7298

Opening Hours:                    24 Hours          Mon – Sun

Mental Health Matters provides support for people with mental health needs across the
UK covering every aspect of their lives from employment and housing to community
support and talking therapies.




                                                                                  40
                                     DEPRESSION

NO PANIC

Contact Name:
Address:                           93 Brands Farm Way
                                   Telford
                                   Shropshire
                                   TF3 2JQ

Website:                           www.nopanic.org.uk

Contact Telephone Number:          0808 808 0545       Helpline
                                   01952 590005        Administration
Fax Number:                        01952 270962

Opening Hours:                     10:00 – 22:00       Mon – Fri
                                                       Answer phone out of hours


A Nation-wide helpline whose aims are to aid the relief and rehabilitations of people
suffering from panic attacks, phobias, obsessive compulsive disorders, other related
anxiety disorders, including tranquilliser withdrawal and to provide support to sufferers
and their families and/or carers. To encourage a better understanding of depression,
anxiety and other mental disorders.


SAMARITANS

Contact Name:                      Samaritans
Address:                           48 Grecian Street
                                   Maidstone
                                   Kent
                                   ME14 2TS

Website:                           www.samaritans.org

Contact Telephone Number:          01622 674444/5
Contact Hours:                     10:00 – 02:00

Drop-In Face to Face:              11:00 – 22:00       Mon – Sun

National Helpline                  08457 909090        24 hour

Samaritans provide emotional support to people in distress on the phone, face to face,
by email and by letter.




                                                                                      41
                                     DISABILITY


IN-TOUCH HOME IMPROVEMENT SERVICE

Contact Name:                     In-Touch Home Improvement Service
Address:                          2 Kings Hill Avenue
                                  West Malling
                                  ME19 4AQ

Website:                          www.intouchsupport.co.uk

Contact Telephone Number:         01732 525 520
Fax Number:

Opening Hours:                    09:00 – 17:00     Mon – Fri

Handy person service which offers help with repairs and adaptations for vulnerable
people, the elderly, people with mental and physical disabilities to enable them to
continue to live independently.
 .

DISABILITY SPORT IN KENT DIRECTORY

Contact Name:                     Mike Bishop
Address:                          Kent Sport, Leisure & Olympics
                                  Commercial Services Building
                                  30 Gibson Drive
                                  Kings Hill
                                  West Malling
                                  ME19 4QG

Website:                          www.kentsport.org

Contact Telephone Number:         01732 525380
Fax Number:                       01732 874836

Opening Hours:                    09:00 – 17:00     Mon – Fri

There are numerous sporting opportunities for people with disabilities in Kent and many
are listed in the directory – phone for details.




                                                                                     42
                                    DISABILITY


DISABLED LIVING FOUNDATION

Contact Name:
Address:                         380-384 Harrow Road
                                 London
                                 W9 2HU

Website:                         www.dlf.org.uk

Contact Telephone Number:        0845 1309177
Fax Number:

Opening Hours:                   09:00 – 16:00     Mon – Fri

Helpline offers advice and information about equipment solutions for daily living for
disabled people, carers and professionals. There is also an equipment demonstration
centre in London.


TOURISM FOR ALL

Contact Name:
Address:                         c/o Vitalise
                                 Shap Road Industrial Estate
                                 Shap Road
                                 Kendal
                                 Cumbria LA9 6NZ

Website:                         www.tourismforall.org.uk


Contact Telephone Number:        0845 124 9971
Fax Number:                      01539 735567

Opening Hours:                   09:00 – 17:00     Mon – Fri

Service providing extensive holiday and travel information in Britain and abroad for
disabled people and their carers. Also offers information and advice on funding for
holidays, accessible hotels and respite care.




                                                                                  43
                                    DISABILITY


THE FAMILY FUND

Contact Name:
Address:                         4 Alpha Court
                                 Monks Cross Drive
                                 Huntington
                                 York
                                 YO32 9WN

Website:                         www.familyfundtrust.org.uk

Contact Telephone Number:        0845 1304542
Fax Number:                      01904 652625

Opening Hours:                   09:00 – 17:00     Mon – Fri

Provides financial aid for specific purposes e.g. washing machine, holiday, driving
lessons, clothing etc to families where a child or young person has severe disability.
Conditions apply. Can self-refer, complete application form online.


NATIONAL CENTRE FOR DISABLED CHILDREN

Contact Name:
Address:                         Pregnancy & Parenthood International
                                 National Centre for Disabled Parents
                                 Unit F9,
                                 89-93 Fonthill Road
                                 London
                                 N4 3JH

Website:                         www.dppi.org.uk

Contact Telephone Number:        0800 0184730
Fax Number:                      020 7263 6399

Opening Hours:                   13:00 – 16:00     Mon & Thurs
                                 10:00 – 13:00     Wed

Home to Disability, Pregnancy and Parenthood International and Disabled Parents
Network. They believe disabled people have a right to have children and be properly
supported and offer a wide range of information and resources. A guide for physically
disabled parents covering pregnancy, birth and early parenthood is available online.




                                                                                   44
                                       DIVORCE

FAMILIES NEED FATHERS

Contact Name:
Address:                          134 Curtain Road
                                  London
                                  EC2A 3AR

Website:                          www.fnf.org.uk

Contact Telephone Number:         0300 0300 363      Helpline
Admin Telephone Number:           0207 613 5060
Fax Number:

Opening Hours:                    18:00 – 22:00      Mon – Fri     Helpline
                                  09:30 – 16:30      Mon – Fri     Admin

Information, advice and support services covering problems of maintaining a child’s
relationship with both parents during and after family breakdown.



                                DOMESTIC VIOLENCE


KENT POLICE, DOMESTIC ABUSE OFFICER

Contact Name:                     Tonbridge Police Station
Address:                          Pembury Road
                                  Tonbridge
                                  TN9 2HS

Website:                          www.kent.police.uk

Contact Telephone Number:         01622 690690
Fax Number:

Opening Hours:                    24 hours

Domestic Violence Officers offer information and advice and will respond to caller’s
requests, including recording incidents of domestic violence without taking action until
victim is ready to do so.




                                                                                      45
                                 DOMESTIC VIOLENCE


KENT DOMESTIC ABUSE INFORMATION LINE

Contact Telephone Number:         01227 452852

Information on local services.


DOMESTIC VIOLENCE INFORMATION

Contact Name:                     Duty Desk
Address:                          Women’s Support Service
                                  Maidstone Community Support Centre
                                  39-48 Marsham Street
                                  Maidstone
                                  ME14 1HH

Website:

Contact Telephone Number:      01622 761146
Out of Hours Telephone Number: 07961 021929

Opening Hours:                    09:00 – 17:00     Mon – Fri

Out of Hours:                     09:00 – 15:00     Sat – Sun

Advocacy support and information for women affected by domestic abuse in Maidstone,
Medway, Swale, Tonbridge & Malling and Tunbridge Wells. Limited counselling
available for women and children affected by domestic abuse. Available ‘Out of Hours’
at Police Station telephone number 07961 021929.


MID KENT REFUGE

Contact Name:
Address:                          PO Box 554
                                  Maidstone
                                  ME14

Website:

Contact Telephone Number:         01622 762428
Fax Number:                       01622 695671

Opening Hours:                    09:00 – 17:00     Mon – Fri
                                  Out of Hours      Answerphone

Help and advice for people experiencing domestic violence as well as a refuge




                                                                                  46
                                DOMESTIC VIOLENCE


NATIONAL DOMESTIC VIOLENCE HELPLINE

Contact Name:                     National Domestic Violence Helpline
Address:

Website:                          www.nationaldomesticviolencehelpline.org.uk

Contact Telephone Number:         0808 2000 247
Fax Number:

Opening Hours:                    24 Hour           National Domestic Violence
                                                    Helpline


The Freephone 24 Hour National Domestic Violence Helpline, run in partnership
between Women's Aid and Refuge, is a national service for women experiencing
domestic violence, their family, friends, colleagues and others calling on their behalf.
The Helpline can give support, help and information over the telephone, wherever the
caller might be in the country.



WOMEN’S AID

Contact Name:                     Women’s Aid Helpline
Address:                          PO Box Bristol 391
                                  BS99 7WS

Website:                          www.womensaid.org.uk

Contact Telephone Number:         0808 2000 247
Fax Number:                       0117 924 1703

Opening Hours:                    24 Hour           National Domestic Violence
                                                    Helpline

Women's Aid is the key national charity working to end domestic violence against
women and children. They support a network of over 500 domestic and sexual violence
services across the UK.




                                                                                     47
                                     DYSLEXIA


DYSLEXIA ACTION

Contact Name:                     Head Office
Address:                          Park House
                                  Wick Road
                                  Egham
                                  Surrey
                                  TW20 0HH

Website:                          www.dyslexiaaction.org.uk

Contact Telephone Number:         01784 222300
Fax Number:                       01784 222333

Opening Hours:                    09:00 – 17:00     Mon – Fri

Information about dyslexia services for people of all ages who have dyslexia and
struggle with literacy. Dyslexia associated training, teaching and publication details.
Local UK groups.



DYSLEXIA ACTION – TONBRIDGE

Contact Name:                     Tonbridge Office
Address:                          Office A
                                  First floor
                                  Bridge House
                                  97–101 High Street
                                  TN9 1DP

Website:                          www.dyslexiaaction.org.uk
E-mail:                           tonbridge@dyslexiaaction.org.uk

Contact Telephone Number:         01732 352762
Fax Number:                       01732 369173

Opening Hours:                    08:30 – 16:00     Mon – Fri


Centre offers screening from 4½ years upwards, specialist assessments, consultancy for
schools, colleges and other institutions. Dyslexia associated training and courses also
available. Information about all dyslexia services available online.     Free half-hour
surgeries available please phone for details.




                                                                                    48
                                     DYSPRAXIA


DYSPRAXIA FOUNDATION

Contact Name:                     Dyspraxia Foundation
Address:                          8 West Alley
                                  Hitchin
                                  Herts
                                  SG5 1EG.

Website:                          www.dyspraxiafoundation.org.uk

Contact Telephone Number:         01462 454 986     Helpline:
Fax Number:                       01462 455 052

Opening Hours:                    10:00 – 13:00     Mon – Fri      Helpline

Support to parents of children diagnosed as dispraxic. Supports individuals and families
affected by dyspraxia through books, suggestions, a teen newsletter, and an adult
support group.




DYSPRAXIA SUPPORT GROUP - KENT

Contact Name:                     Joff Atkinson
Address:

Website:                          joff.atkinson@blueyonder.co.uk

Contact Telephone Number:         01462 454 986     Helpline
Admin Number:                     01462 455 016

Opening Hours:                    10:00 – 13:00     Mon – Fri
                                                    Sat – Sun

Support to parents of children diagnosed as dispraxic. Local links to other families can
be arranged. Meetings and outings for children and their parents arranged throughout
Kent.




                                                                                     49
                                EATING DISORDERS


B-EAT (EATING DISORDERS ASSOCIATION) YOUTH LINE

Contact Name:                     Beat
Address:                          Wensum House
                                  103 Prince of Wales Road
                                  Norwich
                                  Norfolk
                                  NR1 1DW

Website:                          www.b-eat.co.uk

Contact Telephone Number:         0845 634 7650     Helpline       25 or under
Fax Number:

Opening Hours:                    16;30 – 20:30     Mon – Fri )    Helpline
                                  13:00 – 16:30     Sat       )

Information and help on all aspects of eating disorders available to anyone aged 25 or
under, including Anorexia Nervosa, Bulimia Nervosa, binge eating disorder and related
eating disorders.




B-EAT (EATING DISORDERS ASSOCIATION) ADULT LINE

Contact Name:                     Beat
Address:                          Wensum House
                                  103 Prince of Wales Road
                                  Norwich
                                  Norfolk
                                  NR1 1DW

Website:                          www.b-eat.co.uk

Contact Telephone Number:         0845 634 1414     Helpline       Over 18
Fax Number:

Opening Hours:                    10:30 – 20:30     Mon – Fri )    Helpline
                                  13:00 – 16:30     Sat       )


Information and help on all aspects of eating disorders available to anyone over the age
of 18, including Anorexia Nervosa, Bulimia Nervosa, binge eating disorder and related
eating disorders.




                                                                                     50
                                 EATING DISORDERS

MEND

Contact Name:                      MEND Central Ltd,
Address:                           Unit 21
                                   Tower Workshops
                                   58 Riley Road
                                   London
                                   SE1 3DG

Website:                           www.mendprogramme.org

Contact Telephone Number:          0800 230 0263
Fax Number:                        0207 394 7616

Opening Hours:                     09:00 – 17:30     Mon – Fri

Professional education and weight management programmes available for children from
2 years of age through to adults who are above a healthy weight. Places on the
programmes are limited and must be booked in advance.



                                     EDUCATION


THE ADVISORY CENTRE FOR EDUCATION

Contact Name:                      Advisory Centre for Education (ACE)
Address:                           1c Aberdeen Studios
                                   22 Highbury Grove
                                   London
                                   N5 2DQ

Website:                           www.ace-ed.org.uk

Contact Telephone Number:          0808 800 5793     General Advice
                                   0808 800 0327     Exclusion Advice
Fax Number:                        020 7354 9069

Opening Hours:                     10:00 – 17:00     Mon – Fri


Free telephone advice service providing independent advice to parents/carers of
children in state-funded schools who are experiencing difficulties such as bullying, SEN,
admissions to, and exclusions from, school.




                                                                                      51
                                      EPILEPSY

EPILEPSY ACTION

Contact Name:                     Marie Edgar    Local Services Manager
Address:                          New Anstey House
                                  Gate Way Drive
                                  Yeadon
                                  Leeds
                                  LS19 7XY

Website:                          www.epilepsy.org.uk

Contact Telephone Number:         0808 800 5050     Helpline
Local Services Manager:           01708 479536      Marie Edgar
Fax Number:                       0113 391 0300

Opening Hours:                    09:00 – 16:30     Mon – Thurs
                                  09:00 – 16:00     Fri

Information, advice and listening support for anyone with epilepsy or anyone concerned
about them. Call for information on Kent groups.



                                ETHNIC MINORITIES


KARMA NIRVANA (FOR ASIAN WOMEN)

Contact Name:                     Karma Nirvana
Address:                          PO Box 148
                                  Leeds
                                  LS13 9DB

Website:                          www.karmanirvana.org.uk

Contact Telephone Number:         0800 5999 247
Fax Number:

Opening Hours:                    09:30 – 17:00     Mon – Fri
                                  Out of hours      Voicemail – response
                                                    the next working day

Confidential telephone support for Asian women of any age on any issue including
forced marriages and domestic violence.




                                                                                    52
                                 ETHNIC MINORITIES


AANCHAL WOMEN’S AID

Contact Name:                     Aanchal Women’s Aid
Address:                          The Lounge
                                  Bryant Street Community Centre
                                  Bryant Street
                                  London
                                  E15 4RU

Website:                          www.aanchal.org.uk

Contact Telephone Number:         0845 451 2547
Fax Number:                       0208 522 4550

Opening Hours:                    24 Hours     )     Mon – Fri
                                               )     Sat – Sun

For Asian women experiencing domestic violence from partner or family. Helpline
offering telephone support, emotional counselling and group work. Languages offered
are: Bengali, Gujarati, Hindi, Punjabi, Sylheti, Tamil, and Urdu.



FRIEND, FAMILIES AND TRAVELLERS

Contact Name:                     Chris Whitewell
Address:                          Friends, Families and Travellers
                                  Community Base
                                  113 Queens Road
                                  Brighton
                                  East Sussex
                                  BN1 3XG

Website:                          www.gypsy-traveller.org
E-mail:                           chris@gypsy-traveller.org

Contact Telephone Number:         01273 234772
Fax Number:                       01273 234 778

Opening Hours:                    09:00 – 17:00 ) Mon – Tues
                                                 ) Thurs – Fri

Provides advice and information for gypsies and travellers on a wide range of issues
including education, health, legal, housing and homelessness.




                                                                                       53
                                FAMILY PLANNING


OPEN DOOR, BALTIC ROAD CLINIC

Address:                         Baltic Road Clinic
                                 2 Baltic Road
                                 Tonbridge
                                 Kent TN9 2NA

Website:

Contact Telephone Number:        01732 352015         (during clinic hours only)
Fax Number:                      01732 368864

Opening Hours:                   15:30 – 17:30        Mon     Young peoples drop-in
                                                              (up to age 20)
                                 18:30 – 20:30        Tues

Contraception and Sexual Health Clinic (CASH) for females and males of all ages.



LANDSDOWN ROAD CLINIC

Address:                         23 Lansdowne Road
                                 Tunbridge Wells
                                 TN1 2NG

Website:                         www.westkentpct.nhs.uk

Contact Telephone Number:        01892 530855
Direct Line:                     01892 533714         (during clinic times only)

Opening Hours:                   18:30 – 20:30        Mon     Appointment required
                                 15:30 – 17:30        Thurs   No Appointment required
                                 18:30 – 20:30        Thurs   Appointment required
                                 12:00 – 14:00        Fri     Appointment required

Contraception and Sexual Health Clinic (CASH) for females and males of all ages.




                                                                                      54
                              FATHERS – SEPARATED


SEPARATED DADS

Contact Name:                      Jane Marshall
Address:                           SeparatedDads
                                   Daresbury Point
                                   Green Wood Drive
                                   Manor Park
                                   Cheshire
                                   WA7 1UP

Website:                           www.separateddads.co.uk

Contact Telephone Number:
Fax Number:

Opening Hours:                                        Mon – Fri
                                                      Sat – Sun

A very informative online site for fathers when faced with separation or divorce.



                                      FOSTERING

BARNARDO’S

Contact Name:                      Barnardos
Address:                           128 London Road
                                   Southborough
                                   Tunbridge Wells
                                   TN4 0PL

Website:                           www.barnardos.org.uk

Contact Telephone Number:          01892 510 650
Fax Number:                        01892 524 173

Opening Hours:                     09:00 – 17:00      Mon – Fri
                                                      Sat – Sun

Barnardo’s have specific expertise in the provision of fostering and support care.




                                                                                     55
                                     GAMBLING


GAMCARE

Contact Name:                     GamCare
Address:                          2nd Floor
                                  7-11 St John's Hill
                                  London
                                  SW11 1TR

Website:                          www.gamcare.org.uk

Contact Telephone Number:         0845 6000 133
Fax Number:                       0207 801 7033

Opening Hours:                    08:00 – 24:00         Mon – Fri
                                  08:00 – 24:00         Sat – Sun

GamCare provides telephone counselling support, information and advice to anyone
suffering through a gambling problem.



                                HEALTH CONTACTS


NHS DIRECT

Website:                          www.nhsdirect.nhs.uk

Contact Telephone Number:         0845 4647

Opening Hours:                    24 Hours              365 days a year

Website of the NHS Direct health advice and information service.



PATIENT INFORMATION

Website:                          www.patient.co.uk

Health information and advice. Medicine Guide.




                                                                                   56
                                  HEALTH CONTACTS

CHILDREN'S THERAPY TEAM (NHS)

Contact Name:                         Adele Pile

Website:                              www.westkentpct.nhs.uk
Email:                                adele.pile@swkentpct.nhs.uk

Contact Telephone Number:             0800 0850 850    Freecall
Adele Pile:                           01732 368928

The Children’s Therapy teams aim to provide a high quality, evidence-based service for
0-16 year olds (and 16-19 if in full-time education). The team offer advice, assessment,
intervention and training and work in partnership with children, their families/carers.

WEST KENT NHS HELPLINE

Contact Name:                         NHS West Kent Primary Care Trust
Address:                              Wharf House
                                      Medway Wharf Road
                                      Tonbridge
                                      TN9 1RE

Website:                              www.westkentpct.nhs.uk

Contact Telephone Number:             0800 0850 850    Freecall
Switchboard:                          01732 375 200

Opening Hours:                        09:00 – 17:00    Mon – Friday
                                                       (excluding Bank Holidays)

Information regarding the local NHS in West Kent . Find a GP, dentist, pharmacy,
optician, hospital or walk-in centre near you or browse the You and Your Health pages.
For local NHS information and health advice call 0800 0 850 850 or contact the Trust
switchboard directly on 01732 375200.

                                             HIV

POSITIVELY UK

Contact Name:                         Positively UK
Address:                              345 City Road
                                      London
                                      EC1V 1LR

Website:                              www.positivelyuk.org

Contact Telephone Number:             0207 713 0222     Helpline
Fax Number:                           0207 713 1020

Opening Hours:                        10:00 – 17:00    Mon – Fri
                                      10:00 – 20:00    Thurs
Support for people living with HIV.
                                                                                      57
                            HOUSING/HOMELESSNESS


CRISIS

Contact Name:                    Crisis
Address:                         66 Commercial Street
                                 London
                                 E1 6LT
Website:                         www.crisis.org.uk

Contact Telephone Number:        0300 636 1967
Fax Number:                      0300 636 2012

Opening Hours:                   09:00 – 17:00     Mon – Fri
                                 11:00 – 17:00     Sat – Sun

Crisis is a national charity for single homeless people offering innovative education,
employment, housing and well-being services to address individual needs and help
people to transform their lives.


SHELTER KENT HOUSING AID

Contact Name:                    Ashford Borough Council
                                 Housing and Homeless Section
Address:                         Bull Yard
                                 High Street
                                 Ashford
                                 TN24 8SN

Website:                         www.shelter.org.uk

Contact Telephone Number:        0344 515 1444
Fax Number:                      0344 515 2938

Opening Hours:                   09:00 – 17:00     Mon – Fri

Advice on any housing problems including homelessness, possession, rent and
mortgage arrears. Also provide advice on benefit problems and debt. Advice surgery at
Thanet County Court, Margate Tuesday 10am-2pm. Areas covered include Tonbridge,
Malling, Tunbridge Wells, Sevenoaks, Edenbridge, Borough Green, Paddock Wood.




                                                                                   58
                             HOUSING/HOMELESSNESS


MAIDSTONE CHRISTIAN CARE

Contact Name:                     Maidstone Day Centre
Address:                          Lily Smith House
                                  15 Knightrider Street
                                  Maidstone
                                  ME15 6LP

Website:                          www.homelessinmaidstone.org.uk

Contact Telephone Number:         01622 674064
Fax Number:

Opening Hours:                    08:00 – 13:30     Mon – Thurs
                                  08:00 – 11:30     Fri
                                  08:00 – 11:00     Sat

Day centre for single homeless people, including those with alcohol, drug and mental
health problems. Help and advice on housing, benefits, alcohol, drugs, mental health.
GP and counsellor service. Full meals and take out food. Washing and laundry facilities.
Emergency food parcel on referral from other agencies.

MAIDSTONE BOROUGH COUNCIL – HOUSING SECTION

Contact Name:                     Maidstone Borough Council
                                  Housing Options Team
Address:                          Maidstone House
                                  King Street
                                  Maidstone
                                  ME15 6JQ


Website:                          www.maidstone.gov.uk

Contact Telephone Number:         01622 602440
                                  01622 602000      Out of hours
Fax Number:                       01622 602976

Opening Hours:                    08:30 – 17:00     Mon – Thurs
                                  08:30 – 16:30     Fri

Telephone housing advice service which assists people to explore the range of housing
options. Available to anyone in Maidstone who needs housing advice, including
homeless people. Telephone for appointment unless homeless on the day.




                                                                                     59
                            HOUSING/HOMELESSNESS


TONBRIDGE & MALLING BOROUGH COUNCIL – HOUSING SECTION

Contact Name:                     Housing Options Team
Address:                          Tonbridge & Malling Borough Council
                                  Gibson Building
                                  Gibson Drive
                                  Kings Hill
                                  West Malling
                                  ME19 4LZ

Website:                          www.tmbc.gov.uk

Contact Telephone Number:         01732 876067
                                  01732 844522      Out of hours
Fax Number:                       01732 876202

Opening Hours:                    08:30 – 17:00     Mon – Fri

Provides a range of services to help everyone with housing issues. This includes giving
advice to those who are homeless or in housing need. In addition, the Council provides
advice and assistance to those in Private Sector Housing, as well as working with other
agencies to ensure that new affordable homes are provided in the Borough to meet local
housing needs. The Council also provides assistance to rough sleepers during periods
of severe weather.


SHELTER


Contact Name:                     Shelter
Address:                          88 Old Street
                                  London
                                  EC1V 9HU

Website:                          www.england.shelter.org.uk

Contact Telephone Number:         0808 800 4444     National Helpline
Fax Number:

Opening Hours:                    08:00 – 20:00     Mon – Fri
                                  08:00 – 17:00     Sat – Sun

Housing problems National Helpline offering telephone advice, guidance and information
for a wide range of housing problems including homelessness, tenancies, rent and
mortgage arrears and housing benefit.




                                                                                    60
                                    LONE PARENT


GINGERBREAD

Contact Name:                      Gingerbread
Address:                           255 Kentish Town Road
                                   London
                                   NW5 2LX

Website:                           www.gingerbread.org.uk

Contact Telephone Number:          0808 802 0925     National Helpline
Fax Number:

Opening Hours:                     10:00 – 18:00   Mon
                                   10:00 – 16:00   Tues/Thurs/Fri
                                   10:00 – 13:00 ) Wed
                                   17:00 – 19:00 )

Support, advice and guidance for single parents which includes friendship, self help,
benefits information, training, outings and subsidised holidays.

JOBCENTRE PLUS - TONBRIDGE

Contact Name:                      Lone Parents Team
Address:                           Jobcentre Plus
                                   Crown Buildings
                                   Bradford Street
                                   Tonbridge
                                   TN9 1DU

Website:                           www.direct.gov.uk

Contact Telephone Number:          0845 604 3719
Fax Number:

Opening Hours:                     09:00 – 17:00     Mon – Fri


Advice and support for lone parents looking for work in Tonbridge, Sevenoaks and
Paddock Wood areas. Help with finding work and training, and information on Working
Family Tax Credit, Housing Benefit and Childcare Subsidy.




                                                                                        61
                                   LONE PARENT


JOBCENTRE PLUS - MAIDSTONE

Contact Name:                     Lone Parents Team
Address:                          Jobcentre Plus
                                  County Gate One
                                  Staceys Street
                                  Maidstone
                                  ME14 1SR

Website:                          www.direct.gov.uk

Contact Telephone Number:         0845 604 3719

Opening Hours:                    09:00 – 17:00     Mon – Fri

Advice and support for lone parents looking for work in the Maidstone area. Help with
finding work and training, and information on Working Family Tax Credit, Housing
Benefit and Childcare Subsidy.




                            LOOKED AFTER CHILDREN

VIRTUAL SCHOOL KENT (VSK)

Contact Name:                     Jemma Hansford
Address:                          Virtual School Kent
                                  30 Gibson Drive
                                  West Malling
                                  ME19 4QG

Website:                          www.virtualschool.lea.kent.sch.uk

Contact Telephone Number:         01732 525098

Opening Hours:                    09:00 – 17:00     Mon – Fri

Virtual School Kent provides advice and support to schools, social services, healthcare
professionals, foster carers and children in the care of Kent county council. The VSK
uses a locality model and Tonbridge & Malling is supported by the SWK Locality Team.




                                                                                    62
                             LOOKED AFTER CHILDREN

WHO CARES? TRUST

Contact Name:                     Who Cares Trust
Address:                          Kemp House
                                  152-160 City Road
                                  London
                                  EC1V 2NP

Website:                          www.thewhocarestrust.org.uk

Contact Telephone Number:         020 7251 3117
Fax Number:                       020 7251 3123

Opening Hours:                    09:30 – 17:30      Mon – Fri

Helpline offering information and support for young people who are in care.



                                  MENTAL HEALTH


MENTAL HEALTH MATTERS

Contact Name:                     Mental Health Matters
Address:                          St Catherines Court
                                  Sunderland Enterprise park
                                  Sunderland
                                  SR5 3XJ

Website:                          www.mentalhealthmatters.com

Contact Telephone Number:         0800 107 0160      Helpline Kent and Medway
Admin Telephone Number:           0191 516 3500
Fax Number:                       0191 549 7298

Opening Hours:                    24 Hours           Mon - Sun

Mental Health Matters Helpline is a confidential service staffed by counselling trained
Telephone Helpline Workers, offering emotional support to anyone calling covering
many different issues such as mental health, bereavement, relationship problems,
loneliness/isolation and stress.




                                                                                    63
                                MENTAL HEALTH

MIND

Contact Name:                    Merryl Chesher
Address:                         23 College Road
                                 Maidstone
                                 ME15 6YH

Website:                         www.mind.org.uk
Local Website:                   www.maidstone-mind.org

Contact Telephone Number:        01622 692383

Opening Hours:                   10:00 – 17:00     Mon – Thurs

Drop in services:                14:00 – 21:00     Mon – Thurs
                                 11:00 – 17:00     Sun

Mind provides informal, discreet accessible support, information and advice,
training programmes, grants and services to help people take control over
their mental health/emotional distress issues to make it possible for them to
live full lives. Minimum age 18. Call for further advice.


TUNBRIDGE WELLS MENTAL HEALTH RESOURCE LTD

Contact Name:                    Tunbridge Wells Mental Health Resource Ltd.
Address:                         2a Grosvenor Park
                                 Tunbridge Wells
                                 TN1 2BD

Website:                         www.twmhr.org.uk

Contact Telephone Number:        01892 615552
Fax Number:                      01892 554729

Opening Hours:                   10:00 – 17:00     Mon
                                 10:30 – 16:30     Wed/Thurs
                                 11:00 – 16:00     Fri

A local mental health charity offering services and support to adults suffering from
mental health through various projects in-house and community based.




                                                                                 64
                                  MENTAL HEALTH

MENTAL HEALTH FORUM

Contact Name:                     Mental Health Forum
Address:

Website:                          www.mentalhealthforum.net

Contact Telephone Number:
Fax Number:

Opening Hours:                                      Mon – Fri
                                                    Sat – Sun

The Mental Health Forum website offers a friendly place for discussion, help and support
with mental health issues. Service user forums provide the opportunity to meet and
socialise with people who have experienced mental health issues as well as a way of
getting involved in what is happening in Mental Health Services.



REACHOUT


Contact Name:                     Reachout Co-ordinator
Address:                          Tunbridge Wells Mental Health Resource Ltd.
                                  2a Grosvenor Park
                                  Tunbridge Wells
                                  TN1 2BD


Website:                          www.twmhr.org.uk

Contact Telephone Number:         01892 676285      Answerphone
                                  07989 219185      Available Mon – Fri
Fax Number:                       01892 554729

Opening Hours:                    12:00 – 14:00     Mon & Wed

Reachout provides friendly and confidential peer support groups for people with mental
health difficulties based in the community and currently meets on Tuesday on
a fortnightly basis.




                                                                                     65
                                 MENTAL HEALTH

THE RESOURCE CENTRE

Contact Name:                    The Centre.
Address:                         Tunbridge Wells Mental Health Resource Ltd.
                                 2a Grosvenor Park
                                 Tunbridge Wells
                                 TN1 2BD

Website:                         www.twmhr.org.uk

Contact Telephone Number:        01892 539 422
Fax Number:                      01892 554729

Opening Hours:                   10:00 – 17:00     Mon
                                 10:30 – 16:30     Wed/Thurs
                                 11:00 – 16:00     Fri

A local mental health charity offering services and support to adults suffering from
mental health through various projects in-house and community based. Monthly outings
also arranged by minibus or public transport. Free counselling service also available.



YOUNGMINDS

Contact Name:                    YoungMinds
Address:                         48-50 St John Street
                                 London
                                 EC1M 4DG

Website:                         www.youngminds.org.uk

Contact Telephone Number:        0808 802 5544
Fax Number:

Opening Hours:                   09:30 – 16:00     Mon – Fri


YoungMinds provides a telephone helpline service to young people, and parents/carers
in the UK who have a concern about their child's emotional problems or behaviour.
Website provides VIK site to share experiences of mental health and emotional
wellbeing with other young people.




                                                                                   66
                                  MENTAL HEALTH

ASSERT

Contact Name:                      Assert
Address:                           Tunbridge Wells Mental Health Resource Ltd.
                                   2a Grosvenor Park
                                   Tunbridge Wells
                                   TN1 2BD

Website:                           www.twmhr.org.uk

Contact Telephone Number:          01892 554722
Fax Number:                        01892 554729

Opening Hours:                     09:00 – 17:00     Mon – Fri

Assert provides advocacy support to people experiencing mental health difficulties within
South West Kent. Advocates are completely independent of the NHS and Social
Services. They are there to help the person express their own point of view and their
work is directed solely by the client. The service is free and confidential.




BLACKTHORN TRUST

Contact Name:                      Emma Halpin
Address:                           Blackthorn Medical Centre
                                   St Andrew’s Road
                                   Maidstone
                                   ME16 9AN

Website:                           www.blackthorn.org.uk

Contact Telephone Number:          01622 726128
Fax Number:                        01622 725774

Opening Hours:                     09:30 – 15:00     Mon – Fri

Trust is a charity which offers medical care, specialist therapies and rehabilitation
through work placements in the Blackthorn Garden




                                                                                      67
                                  MENTAL HEALTH

SIGNPOST

Contact Name:                     Signpost Kent
Address:                          Compass House
                                  84 Holland Road
                                  Maidstone
                                  ME14 1UT

Website:                          www.signpostuk.org

Contact Telephone Number:         0800 107 0160     Helpline Kent and Medway
Contact Telephone Number:         01622 688003      Maidstone

Opening Hours:                     24 Hours          Mon – Sun Helpline
                                   09:00 – 17:00     Mon – Fri Maidstone
Signpost UK is the route to advice and help for people in the UK seeking information
Signpost UK is the route to advice and help for people seeking information about mental
health including employment and vocational services.



RETHINK ADVOCACY SERVICE MAIDSTONE

Contact Name:                     Rethink
Address:                          Maidstone Community Support Centre
                                  39 – 48 Marsham Street
                                  Maidstone
                                  ME14 1HH

Website:                          www.rethink.org

Contact Telephone Number:         01622 678674
Fax Number:                       01622 683278

Opening Hours:                    09:00 – 17:30     Mon – Fri

Provides free independent, confidential advocacy service and information for people with
mental health needs in and around Maidstone.




                                                                                     68
                                  MENTAL HEALTH


RETHINK MENTAL HEALTH LINE

Contact Name:                     Rethink
Address:                          89 Albert Embankment
                                  London
                                  SE1 7TP

Website:                          www.rethink.org


Contact Telephone Number:         0845 456 0455
                                  0207 840 3188
Fax Number:

Opening Hours:                    10:00 – 14:00     Mon – Fri

National Charity offering expert advice and information to people with mental health
problems and those who care for them, as well as giving help to health professionals,
employers and staff.



WINFIELD COMPUTING CENTRE – TUNBRIDGE WELLS

Contact Name:                     Lynne Jones
Address:                          8 Culverton Park Road
                                  Tunbridge Wells
                                  TN4 9QX

Website:                          www.winfieldcomputing.org.uk

Contact Telephone Number:         01892 519589
Fax Number:                       01892 519589

Opening Hours:                    09:00 – 17:00     Mon – Fri

For people who have experience of metal health problems, via GP/mental health
professional referral. Vocational support, IT training, benefit advice and help with job
seeking.




                                                                                     69
                                   MENTAL HEALTH


WINFIELD COMPUTING CENTRE – MAIDSTONE

Contact Name:                      Susan Iverson
Address:                           Compass House
                                   84A Holland Road
                                   Maidstone
                                   ME14 1UT

Website:                           www.winfieldcomputing.org.uk

Contact Telephone Number:          01622 769950
Fax Number:

Opening Hours:                     09:00 – 17:00      Mon – Fri

For people who have experience of metal health problems, via GP/mental health
professional referral. Vocational support, IT training, benefit advice and help with job
seeking.


RETHINK – ASIAN MENTAL HEALTH HELPLINE

Contact Name:                      Asian Mental Health Helpline
Address:                           5th Floor
                                   Royal London House
                                   22-25 Finsbury Square
                                   London
                                   EC2A 1DS

Website:                           www.rethink.org

Contact Telephone Number:          0808 800 2073
Fax Number:                        01474 364929

Opening Hours:                     16:00 – 19:00      Mon & Wed
                                   12:00 – 15:00      Tues & Thurs

Confidential helpline for Asian people experiencing mental distress, their families and
professionals. Languages spoken include Gujarati, Punjabi, Hindu, Urdu, English.




                                                                                          70
                                    MENTAL HEALTH

SANELINE

Contact Name:                       Saneline
Address:                            First Floor
                                    Cityside House
                                    40 Adler Street
                                    London
                                    E1 1 EE

Website:                            www.sane.org.uk

Contact Telephone Number:           0845 767 8000
Fax Number:                         020 7375 2162

Opening Hours:                      18:00 – 23:00      Mon – Fri )       365 days
                                    18:00 – 23:00      Sat – Sun )       a year

Helpline for people with a wide range of mental health difficulties and their families and
friends.


HEARING VOICES NETWORK

Contact Name:                       Hearing Voices Network
Address:                            Limbrick Centre
                                    Limbrick Road
                                    Sheffield
                                    S6 2PE

Website:                            www.hearing-voices.org

Contact Telephone Number:           0114 271 8210
Fax Number:

Opening Hours:                      10:00 – 16:00      Mon – Fri
                                                       Sat – Sun

Helpline and support service for people who hear voices, their families and carers. Call
for information relating to local help groups.




                                                                                         71
                                  MENTAL HEALTH


IN-TOUCH HOME IMPROVEMENT SERVICE

Contact Name:                      In-Touch Home Improvement Service
Address:                           2 Kings Hill Avenue
                                   West Malling
                                   ME19 4AQ

Website:                           www.intouchsupport.co.uk

Contact Telephone Number:          01732 525 520
Fax Number:

Opening Hours:                     09:00 – 17:00     Mon – Fri


Handy person service which offers help with repairs and adaptations for vulnerable
people, the elderly, people with mental and physical disabilities to enable them to
continue to live independently.



                                    MISCARRIAGE

MISCARRIAGE ASSOCIATION

Contact Name:                      The Miscarriage Association
Address:                           c/o Clayton Hospital
                                   Northgate
                                   Wakefield
                                   West Yorkshire
                                   WF1 3JS

Website:                           www.miscarriageassociation.org.uk

Contact Telephone Number:          01924 200700
Fax Number:                        01924 298834

Opening Hours:                     09:00 – 16:00     Mon – Wed
                                                     Sat – Sun

Miscarriage can be a very unhappy, frightening and lonely experience.
If you have been affected by miscarriage, ectopic pregnancy or molar pregnancy,
whether recently or long ago, we hope you will find here the information, comfort and
support that you need to help you through.




                                                                                      72
                                    OLDER PEOPLE

POSITIVE AGEING

Contact Name:                      Alma Bartells
Address:                           7 Cranford Road
                                   Tonbridge
                                   TN10 4HL

Website:

Contact Telephone Number:          01732 351985
Fax Number:

Opening Hours:                     09:00 – 17:00      Mon – Wed
                                                      Sat – Sun

Helps facilitate/organise a range of activities for older members of the community.
Monthly meeting in Tonbridge, fee £8.00 per year. Telephone for information.


CITIZEN’S RIGHTS FOR OLDER PEOPLE (CROP)

Contact Name:                      Co-ordinator
Address:                           9a High Street
                                   Lenham
                                   Kent
                                   ME17 2QD

Website:                           www.cropkent.org.uk

e–mail:                            maidstone@cropkent.org.uk

Contact Telephone Number:          01622 853899
                                   01622 851200
Fax Number:

Opening Hours:                                        Mon – Wed
                                                      Sat – Sun

Free confidential advocacy service for older people in Kent. A wide range of services is
provided including help with form filling and financial management. Home visiting
service offered.




                                                                                      73
                                   OLDER PEOPLE


AGE UK

Contact Name:                     Age UK
Address:                          207-221
                                  Pentonville Road
                                  London
                                  N1 9UZ

Website:                          www.ageuk.org.uk


Contact Telephone Number:         0800 169 6565      UK Advice Line
Fax Number:

Opening Hours:                    08:00 – 19:00      Mon – Wed ) 365 days
                                                     Sat – Sun ) a year

Telephone service for older people, their families and people working with them.
Information on money, housing, residential care, health and legal issues.


AGE UK (MAIDSTONE)

Contact Name:
Address:                          11 Mill Walk
                                  Maidstone
                                  ME16 9LE

Website:                          www.ageuk.org.uk

Contact Telephone Number:         01622 753618
Fax Number:

Opening Hours:                    10:00 – 16:00      Mon – Thurs
                                  10:00 – 14:00      Fri

Services can include: information, advice and advocacy services; day centres and lunch
clubs; home help and 'handyperson' schemes; and IT and other training. Telephone for
further information.




                                                                                   74
                                  OLDER PEOPLE


AGE CONCERN (TONBRIDGE)

Contact Name:                     Age Concern
Address:                          5 Bradford Street
                                  Tonbridge
                                  TN9 1DU

Website:                          www.ageuk.org.uk

Contact Telephone Number:         01732 366100
Fax Number:

Opening Hours:                    10:00 – 12noon      Mon – Wed
                                                      Sat – Sun

Services can include: information, advice and advocacy services; day centres and lunch
clubs; home help and 'handyperson' schemes; and IT and other training. Telephone for
further information.


ELDER ABUSE RESPONSE

Contact Name:                     Action on Elder Abuse
Address:                          23 - 25 Mitcham Lane
                                  Streatham
                                  London
                                  SW16 6LQ

Website:                          www.elderabuse.org.uk

Contact Telephone Number:         0808 808 8141       UK Helpline
Office Contact Number:            020 8835 9280
Fax Number:                       020 8696 9328

Opening Hours:                    09:00 – 17:00       Mon – Fri
                                                      Sat – Sun

Confidential service offering information and emotional support for anyone concerned
about the abuse of an older person.




                                                                                       75
                                    OSTEOPATHY


EUROPEAN SCHOOL OF OSTEOPATHY

Contact Name:                      European School of Osteopathy
Address:                           104 Tonbridge Road
                                   Maidstone
                                    ME16 8SL

Website:                           www.eso.ac.uk

Contact Telephone Number:          01622 685 989
Fax Number:                        01622 661812


Opening Hours:                     09:00 – 20:15     Mon – Thurs
                                   09:00 – 17:30     Fri

Osteopathic treatment can be obtained at a fee of £23. People who can show proof of
income benefits would be charged full fee for the first appointment with subsequent
appointments reduced to £8 (day appointment) £9 (evening appointment). Telephone
for further information and appointment.




                                      PARENTING

FEGANS CHILD AND FAMILY CARE

Contact Name:                      Fegans
Address:                           160 St James Road
                                   Tunbridge Wells
                                   TN1 2HE

Website:                           www.fegans.org.uk

Contact Telephone Number:          01892 538288
Fax Number:                        01892 515793

Opening Hours:                     09:00 – 17:00     Mon – Fri
                                                     Sat – Sun

From counselling a child in their school to helping a mother provide boundaries for
children and after school youth work.




                                                                                      76
                                     PARENTING


NETMUMS

Website:                           www.netmums.com

Netmums is one of the largest parenting websites offering information on parenting,
where to find playgroups, how to eat healthily, where to meet other parents locally and
also family activities/outings.


PARENTS PLUS

Contact Name:                      Mick Haselden
Address:                           Christ Church Centre
                                   High Street
                                   Tonbridge
                                   TN9 1SG

Website:                           www.parentsplus.org.uk

Contact Telephone Number:          01732 808448
Fax Number:

Opening Hours:                     09:00 - 17:00     Mon – Fri

Parents Plus is a Tonbridge-based charitable venture offering practical and emotional
support, guidance and friendship for parents.


PARENTLINE (FAMILY LIVES)

Contact Name:
Address:

Website:                           www.familylives.org.uk

Contact Telephone Number:          0808 800 2222
Fax Number:

Opening Hours:                     24 Hours          Mon – Wed
                                   7 days a week     Sat – Sun

Helpline for anyone in a parenting role. Information and support on all areas of concern,
including education, bullying, alcohol & drugs, stealing & lying, sexual abuse and
behaviour difficulties. Lots of useful information on the website.




                                                                                        77
                   PARENTING CHILDREN WITH SPECIAL NEEDS


CONTACT A FAMILY

Contact Name:                      Contact a Family
Address:                           209-211 City Road
                                   London
                                   EC1V 1JN

Website:                           www.cafamily.org.uk

Contact Telephone Number:          0808 808 3555
Fax Number:

Opening Hours:                     09:30 – 17:00      Mon – Wed
                                                      Sat – Sun

Help, advice and publications for parents/families caring for children with disabilities or
special needs.    Also offering information on specific conditions and rare disorders.
Provides a service of putting parents in touch with one another.


HOME – START

Contact Name:                      Leonie Akehurst
Address:                           Home-Start
                                   Home-Start South West Kent
                                   116b London Road
                                   Southborough
                                   Tunbridge Wells
                                   TN4 0PN

Website (National):                www.home-start.org.uk
Website (local):                   www.home-startswk.org.uk


Contact Telephone Number:          08000 68 63 68     Helpline
Tunbridge Wells Number:            01622 675 879

Opening Hours:                     08:00 – 20:00      Mon – Fri )      Helpline
                                   08:00 – 12:00      Sat – Sun )

Opening Hours:                     09:00 – 17:00      Mon – Fri    Tunbridge Wells

Home-Start is a charity which helps parents with young children by providing families
with volunteer support. Whether you are struggling to look after several young children,
or are suffering from postnatal illness, loneliness, children’s behavioural problems,
disability or ill-health




                                                                                        78
                                PET BEREAVEMENT


PET BEREAVEMENT SUPPORT SERVICE

Contact Name:                     The Blue Cross
Address:                          Shilton Road
                                  Burford
                                  Oxon
                                  OX18 4PF

Website:                          www.bluecross.org.uk
E-mail:                           pbssmail@bluecross.org.uk

Contact Telephone Number:         0800 096 6606
Fax Number:                       01992 823083

Opening Hours:                    08:30 – 20:30     Mon – Wed
                                  08:30 – 20:30     Sat – Sun

The Pet Bereavement Support Service (PBSS) is dedicated to offering support and
understanding to bereaved pet owners through a national network of trained volunteer
telephone and e-mail befrienders.


                                      PHOBIAS


ANXIETY UK

Contact Name:                     Anxiety UK
Address:                          Zion Community Resource Centre
                                  339 Stretford Road
                                  Hulme
                                  Manchester
                                  M15 4ZY

Website:                          www.anxietyuk.org.uk

Contact Telephone Number:         08444 775 774
Office/Admin:                     0161 226 7727

Opening Hours:                    09:30 – 17:30     Mon – Wed
                                                    Sat – Sun

Support for those living with anxiety disorders by providing information and
understanding via an extensive range of services including help for people with phobias.




                                                                                     79
                             POST NATAL DEPRESSION


ASSOCIATION FOR POST NATAL ILLNESS

Contact Name:                     Association for Post Natal Illness
Address:                          145 Dawes Road
                                  Fulham
                                  London
                                  SW6 7EB

Website:                          www.apni.org

Contact Telephone Number:         0207 386 0868
Fax Number:

Opening Hours:                    10:00 – 14:00     Mon – Wed
                                                    Sat – Sun

Provides information and support for mothers. Factsheets are available and can be
downloaded from the website.



HOME – START

Contact Name:                     Leonie Akehurst
Address:                          Home-Start
                                  Home-Start South West Kent
                                  116b London Road
                                  Southborough
                                  Tunbridge Wells
                                  TN4 0PN

Website (National):               www.home-start.org.uk
Website (local):                  www.home-startswk.org.uk


Contact Telephone Number:         08000 68 63 68    Helpline
Tunbridge Wells Number:           01622 675 879

Opening Hours:                    08:00 – 20:00     Mon – Fri )        Helpline
                                  08:00 – 12:00     Sat – Sun )

Opening Hours:                    09:00 – 17:00     Mon – Fri     Tunbridge Wells

Home-Start is a charity which helps parents with young children by providing families
with volunteer support. Whether you are struggling to look after several young children,
or are suffering from postnatal illness, loneliness, children’s behavioural problems,
disability or ill-health



                                                                                     80
                                      PREGNANCY


BRITISH PREGNANCY ADVISORY SERVICE

Contact Name:
Address:                            20 Timothys Bridge Road
                                    Stratford Enterprise Park
                                    Stratford-upon-Avon
                                    Warwickshire
                                    CV37 9BF

Website:                            www.bpas.org

Contact Telephone Number:           08457 304030
Fax Number:                         08453 655051

Opening Hours:                      24 hours           Mon – Fri
                                    7 days a week      Sat – Sun

Clients can obtain information and support and are made aware of choices in unplanned
pregnancy or are advised on contraception and fertility control. Fees will be discussed
at the outset and will often be covered by the NHS.



                                 PROFESSIONAL BODY


BRITISH ASSOCIATION FOR COUNSELLING & PSYCHOTHERAPY

Contact Name:                       BACP
Address:                            BACP House
                                    15 St John's Business Park
                                    Lutterworth
                                    LE17 4HB

Website:                            www.bacp.co.uk

Contact Telephone Number:           01455 883300
Fax Number:                         01455 550243

Opening Hours:                      08:45 – 17:00      Mon – Fri
                                                       Sat – Sun

Contact the professional body to obtain details of local private therapists.




                                                                                    81
                                 PROFESSIONAL BODY


BRITISH ASSOCIATION FOR BEHAVIOURAL AND COGNITIVE
PSYCHOTHERAPISTS

Contact Name:                       BABCP
Address:                            Imperial House
                                    Hornby Street
                                    Bury
                                    Lancashire
                                    BL9 5BN

Website:                            www.babcp.com

Contact Telephone Number:           0161 705 4304
Fax Number:                         0161 705 4306

Opening Hours:                      09:00 – 17:00      Mon – Wed
                                                       Sat – Sun

Contact the professional body to obtain details of local private therapists.




BRITISH PSYCHOLOGICAL SOCIETY

Contact Name:                       The British Psychological Society
Address:                            St Andrews House
                                    48 Princess Road East
                                    Leicester
                                    LE1 7DR

Website:                            www.bps.org.uk

Contact Telephone Number:           0116 254 9568
Fax Number:                         0116 227 1314

Opening Hours:                      09:00 – 17:00      Mon – Fri
                                                       Sat – Sun

Contact the professional body to obtain details of local private therapists.




                                                                               82
                                 PROFESSIONAL BODY

BRITISH PSYCHOANALYTIC COUNCIL

Contact Name:                       British Psychoanalytic Council
Address:                            Unit 7
                                    19–23 Wedmore Street
                                    London
                                    N19 4RU

Website:                            www.psychoanalytic-council.org

Contact Telephone Number:           0207 561 9240
Fax Number:

Opening Hours:                      09:00 – 17:00      Mon – Fri
                                                       Sat – Sun

Contact the professional body to obtain details of local private therapists.

UK COUNCIL FOR PSYCHOTHERAPY (UKCP)

Contact Name:                       UKCP
Address:                            2nd floor
                                    Edward House
                                    2 Wakley Street
                                    London
                                    EC1V 7LT

Website:                            www.psychotherapy.org.uk

Contact Telephone Number:           0207 014 9955
Fax Number:                         0207 014 9977

Opening Hours:                      09:00 – 17:00      Mon – Fri
                                                       Sat – Sun

Contact the professional body to obtain details of local private therapists.

BRITISH ASSOCIATION OF ART THERAPISTS (BAAT)

Contact Name:                       BAAT
Address:                            24–27 White Lion Street
                                    London
                                    N1 9PD

Website:                            www.baat.org

Contact Telephone Number:           0207 686 4216
Fax Number:                         0207 837 7945

Opening Hours:                      09:00 – 17:00      Mon – Fri

Contact the professional body to obtain details of local private therapists.

                                                                               83
                                   RELATIONSHIPS


RELATE

Contact Name:                      Relate
Address:                           12 Mount Ephraim
                                   Tunbridge Wells
                                   TN4 8AS

Website:                           www.relate.org.uk

Contact Telephone Number:          01892 529927
                                   0300 100 1234       National Helpline

Opening Hours:                     10:00 – 16:30       Mon – Thurs
                                   10:00 – 16:00       Fri

Offers couple counselling and individual counselling to people wanting to improve their
relationship, wanting to separate or after a relationship has ended.



SUPPORTLINE

Contact Name:                      SupportLine
Address:                           P.O. Box 2860
                                   Romford
                                   Essex
                                   RM7 1JA

Website:                           www.supportline.org.uk
E-mail support:                    info@supportline.org.uk

Contact Telephone Number:          01708 765200        Helpline
                                   01708 765222        Administration

Opening Hours:                     hours vary – ring for details

Confidential emotional support covering relationships, sexuality, loneliness, health
concerns and all family problems




                                                                                      84
                                   RELATIONSHIPS


SEX INFORMATION HELPLINE

Contact Name:                      NHS/Worth Talking About
Address:

Website:                           www.nhs.uk/worthtalkingabout

Contact Telephone Number:          0800 282930
Fax Number:

Opening Hours:                     14:00 – 22:00      Mon – Fri
                                   14:00 – 22:00      Sat – Sun

Information and advice on contraceptive choices, STIs, 85hlamydia testing,
understanding sex and sexual health.




                                SELF DEVELOPMENT


THE BEAT PROJECT

Contact Name:                      Angela Borsos
Address:                           Dandelion Time
                                   The Beat Project
                                   St James Centre
                                   Chapman Way
                                   East Malling
                                   ME19 6SD

Website:                           www.thebeatproject.org.uk

Contact Telephone Number:          01732 846314

Opening Hours:                     09:00 – 17:00      Mon – Fri

The Beat Project is a charity specialising in the development of creative and sustainable
initiatives for young people and communities in Kent, the UK and Internationally.




                                                                                      85
                                 SELF DEVELOPMENT


DANDELION TIME

Contact Name:                      Carol Bridges
Address:                           Dandelion Time
                                   Elmscroft House
                                   Charlton Lane
                                   West Farleigh
                                   Maidstone
                                   ME15 0NY

Website:                           www.dandeliontime.org.uk

Contact Telephone Number:          01622 814001
Fax Number:

Opening Hours:                     09:00 – 17:00       Mon – Fri
                                                       Sat – Sun

Dandelion Time works with children and young people struggling with significant
emotional and behavioural difficulties The charity provides a restorative, developmental
and therapeutic service for children and their families in a natural, nurturing environment
from it’s rural farmstead location near Maidstone in Kent.



RICHARD SYLVESTER

Contact Name:                      Richard Sylvester
Address:                           The Old Stables
                                   Sandrock Road
                                   Tunbridge Wells
                                   TN2 3PR

Website:                           www.richardsylvester.com

Contact Telephone Number:          01892 549312
Fax Number:

Opening Hours:                                         Mon – Fri
                                                       Sat – Sun

Offers courses in confidence building, assertiveness through adult education services
also private mediation.




                                                                                        86
                                      SELF HARM


NATIONAL SELF HARM NETWORK (NSHN)

Contact Name:                      NSHN
Address:                           PO Box 7264
                                   Nottingham
                                   NG1 6WJ

Website:                           www.nshn.co.uk

Contact Telephone Number:          0800 622 6000
Fax Number:

Opening Hours:                     19:00 – 21:00       Thurs – Sat
                                   18:10 – 22:30       Sun (including public holidays)

Supports individuals who self harm to reduce emotional distress and to improve their
quality of life. Provides information and support for family and carers of individuals who
self harm. Educates service providers and carers on matters relating to self harm,




SKIN CAMOUFLAGE SERVICE

Contact Name:                      Sharon Taylor
Address:                           British Red Cross
                                   25 College Road
                                   Maidstone
                                   ME15 6SX

Website:                           www.redcross.org.uk

Contact Telephone Number:          01622 625114
                                   0800 0280831
Fax Number:                        01622 690012

Opening Hours:                     09:00 – 17:00       Mon – Fri
                                                       Sat – Sun

This is a free service for people who have skin conditions that disfigure them including
injuries through self-harm. A referral letter from GP required.




                                                                                           87
                                    SELF HELP


POSITIVE THINKING AND RELAXATION

Contact Name:                    Pat Whitson
Address:                         26 Ewell Avenue
                                 West Malling
                                 ME19 6NN

E-mail:                          patricia.whitson@btopenworld.com

Contact Telephone Number:        01732 846374
                                 01732 444204
Fax Number:

Opening Hours:                                       Mon – Fri
                                                     Sat – Sun

Open to all who would like to use positive thinking and relaxation, including self
hypnosis, to make positive changes. Addresses issues such as motivation, self-
confidence and relationships, stopping smoking, weight control, healthy eating and
stress.



TOGETHER IN COMMUNICATION

Contact Name:                    Simon Millard
Address:                         The Sunlight Centre
                                 105 Richmond Road
                                 Gillingham
                                 ME7 1LX

Website:                         www. ticcic.co.uk

Contact Telephone Number:        01634 389121
Fax Number:

Opening Hours:                   09:00 – 17:00       Mon – Fri
                                                     Sat – Sun

Together in Communication offer courses, workshops, multi-family groups, counselling
and seminars to enable participants to develop their emotional maturity, integrity and
compassion to help individuals to reach their full potential. Issues covered include
anger management, relationships, anxiety and stress, low self esteem and many more.
Telephone for further information.




                                                                                   88
                                    SEX ADDICTION


SEXAHOLICS ANONYMOUS

Contact Name:
Address:

Website:                           www.sauk.org

Contact Telephone Number:          07000 725463
Fax Number:

Opening Hours:                     24 hour helpline


Leave first name, telephone number and advise which part of the country you live in and
calls will be returned discreetly. Help for people who want to stop their self-destructive
sexual thinking and behaviour. Will also give details of support for families and partners.




                                SEXUAL ABUSE/RAPE


FAMILY MATTERS

Contact Name:                      Family Matters
Address:                           13 Wrotham Road
                                   Gravesend
                                   DA11 0PA

Website:                           www.familymattersuk.org

Contact Telephone Number:          01474 537 392      Helpline
Fax Number:

Opening Hours:                     09:00 – 17:00      Mon – Fri
                                   09:00 – 17:00      Sat – Sun

The UK's largest, specialist counselling and helpline service for children and
adult survivors of sexual abuse and rape with local venues in Kent. Ring for
advice.




                                                                                        89
                                SEXUAL ABUSE/RAPE


EAST KENT RAPE LINE

Contact Name:                      East Kent Rape Line
Address:                           PO Box 353
                                   Canterbury
                                   CT2 9WA

Website:                           www.eastkentrapeline.com

Contact Telephone Number:          0800 458 2818     Helpline
Contact Telephone Number:          01227 450400      Support Line

Opening Hours:                     18:30 – 21:30     Mon – Fri ) Helpline and
                                   12:00 – 15:00     Thurs     ) Support Line
                                                     Sat – Sun

Confidential Helpline and Support Line. Also offering counselling, advice and support for
women survivors of rape or childhood sexual abuse.



RAPE & SEXUAL ABUSE SUPPORT CENTRE (RASASC)

Contact Name:                      RASASC
Address:                           PO Box 383
                                   Croydon
                                   CR9 2AW

Website:                           www.rasasc.org.uk

Contact Telephone Number:          0808 802 9999     National Helpline
Fax Number:                        020 8683 3366

Opening Hours:                     12:00 – 14:30 ) Mon – Sun
                                   19:00 – 21:30 ) 365 days a year

National Helpline for women and girls 14 years and over who have experienced any
form of sexual violence at any point in their live.




                                                                                      90
                               SEXUAL ABUSE/RAPE


CHILSTON PROJECT (BARNARDOS)

Contact Name:                     Chilston Service
Address:                          The Lodge (Ravensdale)
                                  Pembury road
                                  Tunbridge Wells
                                  TN2 3QJ

Website:                          www.barnardos.org.uk/chilston.htm

Contact Telephone Number:         01892 511468
Fax Number:                       01892 511433

Opening Hours:                    09:00 – 17:00 ) Mon – Fri
                                                ) Sat – Sun

Chilston is one of the most experienced specialist resources in the assessment and
treatment of harmful sexual behaviours. They provide a welcoming, safe and nurturing
environment for children, young people and their carers to explore and resolve the
issues which might be affecting them or others because of someone’s sexual behaviour.



ACCEPTANCE

Contact Name:
Address:                          64 Holmside Avenue
                                  Halfway Houses
                                  Sheerness
                                   ME12 3EY

Website:                          www.ukselfhelp.info/acceptance

Contact Telephone Number:         01795 661463
Fax Number:

Opening Hours:                    19:00 – 21:00     Tue – Fri
                                                    Sat – Sun

Helpline and support for parents of lesbians, gay men and bisexuals.




                                                                                  91
                             SEXUALITY/GENDER ISSUES


BEAUMONT TRUST

Contact Name:                       B.M. Charity
Address:                            London
                                    WC1N3XX

Website:                            www.gender.org.uk

Contact Telephone Number:           07000 287878
Fax Number:

Opening Hours:                      19:00 – 23:00      Tues & Thurs
                                                       Sat – Sun

A helpline for transsexuals and transvestites and their partners. In addition to the
support they offer, they can also refer to specialist agencies.




THE GENDER TRUST

Contact Name:                       Gender Trust
Address:                            Community Base
                                    113 Queens Road
                                    Brighton
                                    BN1 3XG

Website:                            www.gendertrust.org.uk

Contact Telephone Number:           01273 234024
By email:                           info@gendertrust.org.uk

Fax Number:

Opening Hours:                                         Mon – Fri
                                                       Sat – Sun

The Gender Trust is a listening ear, a caring support and an information centre for
anyone with any question or problem concerning their gender identity, or whose loved
one is struggling with gender identity issues.




                                                                                       92
                            SEXUALITY/GENDER ISSUES


LESBIAN AND GAY SWITCHBOARD

Contact Name:                      London Lesbian & Gay Switchboard
Address:                           PO Box 7324
                                   London
                                   N1 9QS

Website:                           www.llgs.org.uk

Contact Telephone Number:          0300 330 0630     Helpline
                                   020 7837 6768     Office
Fax Number:                        020 7837 7300

Opening Hours:                     10:00 – 23:00     Mon – Fri
                                   10:00 – 23:00     Sat – Sun


Provides an information, support and referral service for lesbians, gay men, bisexual,
trans people and anyone who needs to consider issues around their sexuality.




LONDON FRIEND

Contact Name:                      London Friend
Address:                           86 Caledonian Road
                                   Islington
                                   London
                                   N1 9DN

Website:                           www.londonfriend.org.uk

Contact Telephone Number:          0207 837 3337
Fax Number:

Opening Hours:                     19:30 – 21:30     Mon, Tues, Wed & Fri

Confidential support for lesbian, gay and bisexual issues including coming out, family
relationship issues and social groups.




                                                                                         93
                                        SMOKING


WEST KENT STOP SMOKING SERVICE

Contact Name:                       Laura Bush
Address:                            Farm villa
                                    Old Oak Wood Site
                                    Hermitage Lane
                                    Maidstone
                                    ME16 9QQ

Website:                            www.smokefreewestkent.co.uk

Contact Telephone Number:           01622 723836
Fax Number:                         01622 723821

Opening Hours:                      09:00 – 17:00     Mon – Fri
                                                      Sat – Sun

Support groups and 1-1 sessions run at different locations by the NHS which aim to give
some extra help and support to those who want to give up smoking. Answerphone
available out of office hours.



STOP SMOKING CONSULTANT


Contact Name:                       Pat Whitson
Address:                            26 Ewell Avenue
                                    West Malling
                                    ME19 6NN

E-mail:                             patricia.whitson@btopenworld.com

Contact Telephone Number:           01732 846374
                                    01732 444204
Fax Number:

Opening Hours:                                        Mon – Fri
                                                      Sat – Sun


A fully qualified Hypnotherapist, Life Coach, Nutritionist and NLP practitioner located in
West Malling. Addresses issues such as stopping smoking, motivation, self-confidence
and relationships, weight control, healthy eating and stress.




                                                                                        94
                                      SMOKING


QUITLINE

Contact Name:
Address:                          63 St.Marys Axe
                                  London
                                  EC3A 8AA

Website:                          www.quit.org.uk

Contact Telephone Number:         0800 002200
Fax Number:

Opening Hours:                    09:00 – 20:00     Mon – Fri
                                  10:00 – 18:00     Sat – Sun

Website provides help and advice for smokers, health professionals, employers and
teachers which can help you stop smoking.




PREGNANT SMOKER’S SUPPORT SERVICE

Contact Name:                     Laura Bush
                                  West Kent Stop Smoking Service
Address:                          Farm villa
                                  Old Oak Wood Site
                                  Hermitage Lane
                                  Maidstone
                                  ME16 9QQ

Website:                          www.smokefreewestkent.co.uk

Contact Telephone Number:         01622 723836
Fax Number:                       01622 723821

Opening Hours:                    09:00 – 17:00     Mon – Fri
                                                    Sat – Sun

Support groups and 1-1 sessions run at different locations by the NHS which aim to give
some extra help and support to those who want to give up smoking. Answerphone
available out of office hours.




                                                                                     95
                      SPIRITUAL/RELIGIOUS PERSPECTIVES


THE SEEKERS TRUST

Contact Name:                      The Seekers Trust
Address:                           The Close
                                   Addington
                                   West Malling
                                   ME19 5BL

Website:                           www. theseekerstrust.org.uk

Contact Telephone Number:          01732 842867
Fax Number:                        01732 842867

Opening Hours:                     09:00 – 17:00     Mon – Fri
                                                     Sat – Sun

A Christian-based non-denominational spiritual centre offering absent healing and face-
to-face healing and a pleasant environment t o visit. Donations welcome.




CROSSLINE CHRISTIAN COUNSELLING SERVICE

Contact Name:                      Crossline Counselling Service
Address:                           1st Floor
                                   166 Tonbridge Road
                                   Maidstone
                                   ME16 8SR

Website:                           crosslinecounselling-maidstone.org

Contact Telephone Number:          01622 754447
Fax Number:

Opening Hours:                     09:00 – 17:00     Mon – Fri
                                                     Sat – Sun

Offers counselling in Maidstone to individuals with or without faith. Donations welcome.




                                                                                      96
                      SPIRITUAL/RELIGIOUS PERSPECTIVES


LESBIAN AND GAY CHRISTIANS MOVEMENT (LGCM)

Contact Name:                    Lesbian and Gay Christians Movement
Address:                         Oxford House
                                 Derbyshire Street
                                 London
                                 E2 6HG

Website:                         www.lgcm.org.uk
E-mail:                          lgcm@lgcm.org.uk

Contact Telephone Number:        0207 739 1249
Fax Number:                      0207 739 1249

Opening Hours:                   09:00 – 17:00     Mon – Fri
                                                   Sat – Sun

Free information pack from office and information re: local groups. Information can be
obtained relating to arranging blessings for same sex couples




                              STRESS MANAGEMENT


STRESS MANAGEMENT AND POSITIVE LIFESTYLE

Contact Name:                    Pat Whitson
Address:                         26 Ewell Avenue
                                 West Malling
                                 ME19 6NN

Website:                         www.mindconnections.co.uk
E-mail:                          patwhitson@uwclub.net

Contact Telephone Number:        01732 846374
Fax Number:

Opening Hours:                   Telephone for     Mon – Fri
                                 appointment       Sat – Sun

Can help with stress management, assertiveness and confidence. Offers hypnotherapy
and training and also life coaching courses.




                                                                                   97
                                          SUPPORT

PLATFORM 51

Contact Name:                        Von Dawson
Address:                             Hope House
                                     7 Lyons Crescent
                                     Tonbridge
                                     TN9 1EX

Website:                             www.platform51.org

Contact Telephone Number:            01732 365831
Fax Number:

Opening Hours:                       09:00 – 17:00       Mon – Fri

Platform 51 offers support to girls and women aged 11 upwards who are vulnerable, at
risk and very often feel isolated. Provides opportunities to increase self-esteem and
confidence through activities, training, support groups & counselling, enabling them to
take greater control of their lives. Creche facilities available.


REFOCUS PROJECT UK

Contact Name:                        Lennox Rodgers
Address:                             Riverside Centre
                                     Dickens road
                                     Gravesend
                                     Kent
                                     DA12 2JY

Website:                             www.refocusproject.org.uk

Contact Telephone Number:            01474 330340
Fax Number:

Opening Hours:                                           Mon – Fri
                                                         Sat – Sun

Refocus is a group of ex offenders and ex users that seek to help young people achieve
their full physical, intellectual, social and Spiritual potential as individuals, as responsible
citizens and as members of their local Community. We work in particular, but not
exclusively, with young people who are at risk from drugs, alcohol and criminal activity.




                                                                                             98
                                      SUPPORT


SAMARITANS

Contact Name:                     Samaritans
Address:                          48 Grecian Street
                                  Maidstone
                                  Kent
                                  ME14 2TS

Website:                          www.samaritans.org

Contact Telephone Number:         01622 674444/5
Contact Hours:                    10:00 – 02:00  Out of hours will go to Helpline

National Helpline                 08457 909090        24 hour

Drop-In Face to Face:             11:00 – 22:00       Mon – Sun

Samaritans provide emotional support to people in distress on the phone, face to face,
by email and by letter. People can visit the address during opening hours or telephone.



SAMARITANS

Contact Name:                     Samaritans
Address:                          7 Limehill Road
                                  Tunbridge Wells
                                  TN1 1LJ

Website:                          www.samaritans.org

Contact Telephone Number:         01892 532323        Out of hours will go to Helpline

National Helpline                 08457 909090        24 hour

Drop-In Face to Face:             09:00 – 21:00        Mon – Fri

Samaritans provide emotional support to people in distress on the phone, face to face,
by email and by letter. People can visit the address during opening hours or telephone.




                                                                                         99
                                      TRAINING


FAIRBRIDGE IN KENT

Contact Name:                      Becky Basso
Address:                           The Old Lead and Pain Mill
                                   Cottage Road
                                   The Historic Dockyard
                                   Chatham
                                   ME4 4SX

Website:                           www.fairbridge.org.uk/kent

Contact Telephone Number:          01634 815341
Fax Number:

Opening Hours:                     09:00 – 17:00     Mon – Fri
                                                     Sat – Sun

Covering Kent and Medway, a range of training and activities for young people aged 13-
25 that other organisations find difficult to engage – giving them the motivation, self-
confidence and skills they need to change their lives. Referrals received from a range of
agencies including schools, youth offending teams and social services.



                                       TRAUMA


ASSISTANCE SUPPORT AND SELF-HELP IN SURVIVING TRAUMA (ASSIST)

Contact Name:                      ASSIST Trauma Care
Address:                           11 Albert Street
                                   Rugby
                                   Warwickshire
                                   CV21 2RX

Website:                           www.assisttraumacare.org.uk

Contact Telephone Number:          01788 560800      Helpline
Fax Number:                        01788 553726

Opening Hours:                     10:00 – 16:00     Mon – Fri
                                                     Sat – Sun

Telephone support and counselling for people experiencing flashbacks or stress after
witnessing or being involved in any traumatic event such as a car crash or assault.
Literature available



                                                                                     100
                                 UNEMPLOYMENT


BLACKTHORN WORKWAYS

Contact Name:                    Jan Prior
Address:                         Blackthorn Trust
                                 Blackthorn Medical Centre
                                 St Andrew's Road
                                 Maidstone
                                 ME16 9AN

Website:                         www.blackthorn.org.uk
E-mail:                          julie@blackthorn.org.uk

Contact Telephone Number:        01622 722215
Fax Number:                      01622 725774

Opening Hours:                   09:30 – 17:00    Mon – Fri
                                                  Sat – Sun

Helps people who are long-term unemployed back into voluntary or paid work or
education.



BLACKTHORN GARDEN

Contact Name:                    Jan Prior
Address:                         Blackthorn Trust
                                 Blackthorn Medical Centre
                                 St Andrew's Road
                                 Maidstone
                                 ME16 9AN

Website:                         www.blackthorn.org.uk

Contact Telephone Number:        01622 722215
Fax Number:                      01622 725774

Opening Hours:                   09:30 – 17:00    Mon – Fri
                                                  Sat – Sun

Rehabilitation through work and community.




                                                                         101
                                  UNEMPLOYMENT


JOBCENTRE PLUS

Contact Name:                      Jobcentre Plus

Website:                           www.direct.gov.uk

Jobcentre Plus online provides a wide range of information and services, like benefits,
loans and grants and help with finding a job.




                                  VICTIM SUPPORT


VICTIM SUPPORT – SOUTH EAST KENT

Contact Name:                      Victim Support South East Region
Address:                           c/o Lewes Crown Court Centre
                                   The Law Courts
                                   High Street
                                   Lewes
                                   BN7 1YB

Website:                           www.victimsupport.com

Contact Telephone Number:          0845 30 30 900    National Victim Supportline
Contact Telephone Number:          0845 38 99 528    South East region
Fax Number:

Opening Hours:                     09:00 – 21:00     Mon – Fri    )   National
                                   09:00 – 19:00     Sat          )   Supportline

                                   08:00 – 20:00     Mon – Fri    )   South East
                                   09:00 – 17:00     Sat          )   Region

Free and confidential helpline to victims of all types of crime, trauma, witnesses, their
family, friends and anyone else affected.        Local appointments may be arranged
following discussion.




                                                                                     102
                                      VIOLENCE

EVERYMAN PROJECT

Contact Name:                     Everyman Project
Address:                          1A Waterlow Rd
                                  London
                                  N19 5NJ

Website:                          www.everymanproject.co.uk

Contact Telephone Number:         0207 263 8884
Fax Number:

Opening Hours:                    10:00 – 14:00      Mon
                                  10:00 – 15:00      Tues
                                  10:00 – 17:00      Wed & Thurs

Helpline for men and women concerned about a man’s violence and men who want to
stop being violent. Telephone for information and literature. Outside office hours leave
a message on the answerphone, giving name and address and the relevant information
will be sent in the post.




                                  WOMEN’S ISSUES


PLATFORM 51

Contact Name:                     Von Dawson
Address:                          Hope House
                                  7 Lyons Crescent
                                  Tonbridge
                                  YN9 JEX

Website:                          www.platform51.org

Contact Telephone Number:         01732 365831
Fax Number:

Opening Hours:                    09:00 – 17:00      Mon – Fri
                                                     Sat – Sun

Platform 51 offers support to girls and women aged 11 upwards who are vulnerable, at
risk and very often feel isolated. Provides opportunities to increase self-esteem and
confidence through activities, training, support groups & counselling, enabling them to
take greater control of their lives. Creche facilities available.




                                                                                    103
                                WOMEN’S ISSUES

WOMEN’S AID

Contact Name:                   Women’s Aid Helpline
Address:                        PO Box Bristol 391
                                BS99 7WS

Website:                        www.womensaid.org.uk

Contact Telephone Number:       0808 2000 247
Fax Number:                     0117 924 1703

Opening Hours:                  24 Hour          National Helpline

Women's Aid is the key national charity working to end domestic violence against
women and children. They support a network of over 500 domestic and sexual violence
services across the UK. On line resource network of local services in England.




                                                                               104
Other publications containing useful information:


     Publication             website                   Contact

1.   In the Stone      www.inthestone.co.uk         Maidstone Borough Council




                                                                          105
               If you have any amendments or additions
                      for these lists please contact:

                            Christine Pearce
               Preventative Services Tonbridge & Malling
                                1st Floor
                            30 Gibson Drive
                               Kings Hill
                             West Malling
                            Kent ME19 4QG

                            01732 525093
                      christine.pearce2@kent.gov.uk




October 2011

                                                           106

				
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