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					Sell online process: Agency
           channel
Agenda

   Product details

   Sell online process

   FAQs




This material is strictly meant for circulation within the organization/ solely for training and/or
education of the employees of ICICI Prudential Life Insurance Co. Ltd. or its advisors, corporate
agents or brokers and should not be further circulated or used for presentation to a prospect or
general public at large.
     Introduction to ICICI Pru iProtect
                                                        Level term assurance plan
Product Category:
                                                        (Without Return of Premium)

Key features under the plan :
 Insurance protection at extremely affordable premiums
 Special premium rates for non-tobacco users (For
      SA>=30Lacs)
 Instant life insurance cover with simple online application
  process
 Additional payout on death due to an accident if iProtect
  Option II is opted for
 Tax benefits on the premiums paid


    This material is strictly meant for circulation within the organization/ solely for training and/or
    education of the employees of ICICI Prudential Life Insurance Co. Ltd. or its advisors, corporate
    agents or brokers and should not be further circulated or used for presentation to a prospect or
    general public at large.
  ICICI Pru iProtect at a glance
                            Features                                                                    ICICI Pru iProtect
 Minimum / Maximum age at entry*                                                   20 / 65 years
 Policy term                                                                       10 / 15 / 20 / 25 / 30 years
 Maximum age at policy Expiry                                                      75 years
                                                                                   Rs. 2,000
 Minimum Premium                                                                   (excluding service tax and education
                                                                                   cess)
 Accidental Death Benefit                                                          Equal to Sum Assured
 (Only with iProtect Option II )                                                   (subject to a maximum of Rs. 50 lacs)
 Premium Payment Term                                                              Regular pay
 Mode of Premium Payment                                                           Yearly



*Age completed birthday
  This material is strictly meant for circulation within the organization/ solely for training and/or
  education of the employees of ICICI Prudential Life Insurance Co. Ltd. or its advisors, corporate
  agents or brokers and should not be further circulated or used for presentation to a prospect or
  general public at large.
  Applying online for iProtect
  Customer needs to follow the following steps to apply online
  for ICICI Pru iProtect:

                                                      Choose between the two available options basis
Option selection
                                                       protection needs

Personal & health
                                                      Fill in the personal & health related details
     details

 Acceptance and                                       Accept terms and conditions and pay premium
Premium payment                                        via Internet banking or Credit Card

                                                      Life insurance cover begins immediately on
                                                       premium receipt for non-medical cases
       Issuance                                       In case a medical examination is required, cover
                                                       will commence from the date of issuance of the
                                                       policy
  This material is strictly meant for circulation within the organization/ solely for training and/or
  education of the employees of ICICI Prudential Life Insurance Co. Ltd. or its advisors, corporate
  agents or brokers and should not be further circulated or used for presentation to a prospect or
  general public at large.
Immediate life insurance cover
      For all non-medical cases life insurance cover will
       begin on premium payment

      Decision on immediate cover will be shown to the
       customer before premium payment

      Risk commencement (RCD) will be equal to the
       premium received date

      Immediate cover will be subject to manual de-dup
       (UW): In case of any discrepancy, the cover will
       be cancelled and refund of premium will be
       initiated
This material is strictly meant for circulation within the organization/ solely for training and/or
education of the employees of ICICI Prudential Life Insurance Co. Ltd. or its advisors, corporate
agents or brokers and should not be further circulated or used for presentation to a prospect or
general public at large.
Death benefit
        In the unfortunate event of death of the Life Assured during
         the term of the policy, the nominee shall receive the following
         benefits:

             Plan type                                        Benefit paid out to the nominee

             iProtect Option I                                Sum Assured

                                                              Sum Assured
             iProtect Option II                               PLUS
                                                              Accidental Death Benefit

        The above benefits will be payable, only if all due regular
         premiums have been paid and the policy is in force



This material is strictly meant for circulation within the organization/ solely for training and/or
education of the employees of ICICI Prudential Life Insurance Co. Ltd. or its advisors, corporate
agents or brokers and should not be further circulated or used for presentation to a prospect or
general public at large.
Accidental Death Benefit (ADB)

        ADB is an inbuilt benefit available under iProtect Option II



        Benefit amount payable under this benefit is equal to the
         Sum Assured (subject to a maximum of Rs. 50 lacs per
         life)



        It will be paid out in the unfortunate event of death of the
         Life Assured only if due to an accident



This material is strictly meant for circulation within the organization/ solely for training and/or
education of the employees of ICICI Prudential Life Insurance Co. Ltd. or its advisors, corporate
agents or brokers and should not be further circulated or used for presentation to a prospect or
general public at large.
 Understanding Accidental Death Benefit
                                Customer applies for iProtect Option II for Rs. 60 lacs of
                                    SA
                                Death benefit (In case of death other than by accident):
Example 1
                                    Rs 60 Lacs (SA)
                                Death benefit (In case of death due to accident):
                                    Rs 1.1 Cr. (SA of Rs 60 Lacs + ADB of Rs 50 Lacs)

                                Customer applies for iProtect Option II for Rs. 30 lacs of
                                    SA
                                Death benefit (In case of death other than by accident):
Example 2
                                    Rs 30 Lacs (SA)
                                Death benefit (In case of death due to accident):
                                    Rs 60 lacs (SA of Rs 30 Lacs + ADB of Rs 30 Lacs)


This material is strictly meant for circulation within the organization/ solely for training and/or
education of the employees of ICICI Prudential Life Insurance Co. Ltd. or its advisors, corporate
agents or brokers and should not be further circulated or used for presentation to a prospect or
general public at large.
Agenda

   Product details

   Sell online process

   FAQs




This material is strictly meant for circulation within the organization/ solely for training and/or
education of the employees of ICICI Prudential Life Insurance Co. Ltd. or its advisors, corporate
agents or brokers and should not be further circulated or used for presentation to a prospect or
general public at large.
         Points to remember
               ‘Sell online’ is a platform for assisted sales (customer should
                fill the application with your assistance)
               iProtect can only be offered to resident Indians
               Proposer, Life Assured, Payer needs to be same
               Payment only through Credit Card or ICICI Net banking
               Cheque payment will NOT be accepted
               Currently the product is available in select 54 cities only*


          Non Jet cases will not be rejected.
The cases will be referred to CUW for underwriting decision



*Please visit the website to see the listorganization/ solely for training and/or
      This material is strictly meant for circulation within the
                                                                 of these 54
         education of the employees of ICICI Prudential Life Insurance Co. Ltd. or its advisors, corporate
locations or brokers and should not be further circulated or used for presentation to a prospect or
      agents
         general public at large.
Application walkthrough
                                                Access ‘Sell Online’ application


                                         Enter agent details and Select product


                                                              Calculate premium


                                                          Enter personal details


                                                        Enter beneficiary details


                                                       Answer health questions


                                                            Confirm details &
                                                           make payment online


This material is strictly meant for circulation within the organization/ solely for training and/or
education of the employees of ICICI Prudential Life Insurance Co. Ltd. or its advisors, corporate
agents or brokers and should not be further circulated or used for presentation to a prospect or
general public at large.
Access ‘Sell Online’




                                                                                                      Click on “Buy Online”




This material is strictly meant for circulation within the organization/ solely for training and/or
education of the employees of ICICI Prudential Life Insurance Co. Ltd. or its advisors, corporate
agents or brokers and should not be further circulated or used for presentation to a prospect or
general public at large.
Access ‘Sell Online’




                                                                                                      Click here to access
                                                                                                           Sell online


This material is strictly meant for circulation within the organization/ solely for training and/or
education of the employees of ICICI Prudential Life Insurance Co. Ltd. or its advisors, corporate
agents or brokers and should not be further circulated or used for presentation to a prospect or
general public at large.
     Access ‘Sell Online’ – if clicked on “Buy online
     link”




                                                                         Click here to access
                                                                              Sell online



        here to seeoffor circulation within the organization/ solely advisors, and/or
                                       list
Clickmaterialthestrictly meantthe Prudential Life Insurance Co. Ltd. or itsfor trainingcorporate
   This
   education of
                is
                    employees    ICICI
   serviceable
of general public at large. locations
   agents or brokers and should not be further circulated or used for presentation to a prospect or
Application walkthrough
                                                Access ‘Sell Online’ application


                                         Enter agent details and Select product


                                                              Calculate premium


                                                          Enter personal details


                                                        Enter beneficiary details


                                                       Answer health questions


                                                            Confirm details &
                                                           make payment online


This material is strictly meant for circulation within the organization/ solely for training and/or
education of the employees of ICICI Prudential Life Insurance Co. Ltd. or its advisors, corporate
agents or brokers and should not be further circulated or used for presentation to a prospect or
general public at large.
Enter agent code – Step 1




                                                                                                      Select yes




This material is strictly meant for circulation within the organization/ solely for training and/or
education of the employees of ICICI Prudential Life Insurance Co. Ltd. or its advisors, corporate
agents or brokers and should not be further circulated or used for presentation to a prospect or
general public at large.
Enter agent code – Step 2




                                            Enter Agent code
                                            & click on search



This material is strictly meant for circulation within the organization/ solely for training and/or
education of the employees of ICICI Prudential Life Insurance Co. Ltd. or its advisors, corporate
agents or brokers and should not be further circulated or used for presentation to a prospect or
general public at large.
   Select product




        Select product from
       available product suite




 Additional payout on death
due to an accident if iProtect
    Option II is opted for
   This material is strictly meant for circulation within the organization/ solely for training and/or
   education of the employees of ICICI Prudential Life Insurance Co. Ltd. or its advisors, corporate
   agents or brokers and should not be further circulated or used for presentation to a prospect or
   general public at large.
Application walkthrough
                                                Access ‘Sell Online’ application


                                         Enter agent details and Select product


                                                              Calculate premium


                                                          Enter personal details


                                                        Enter beneficiary details


                                                       Answer health questions


                                                            Confirm details &
                                                           make payment online


This material is strictly meant for circulation within the organization/ solely for training and/or
education of the employees of ICICI Prudential Life Insurance Co. Ltd. or its advisors, corporate
agents or brokers and should not be further circulated or used for presentation to a prospect or
general public at large.
  Calculate premium


                                                                                                        Enter details of the
                                                                                                            customer

                                                                                                          Special premium
                                                                                                            rates for non-
                                                                                                         tobacco users (For
                                                                                                            SA>=30Lacs)


                                                                                                        Select Policy term
                                                                                                             and SA

Click on “Show My
    Premium”




  This material is strictly meant for circulation within the organization/ solely for training and/or
  education of the employees of ICICI Prudential Life Insurance Co. Ltd. or its advisors, corporate
  agents or brokers and should not be further circulated or used for presentation to a prospect or
  general public at large.
Calculate premium




                                                                                                      Click here to enter
                                                                                                           Exact SA




                                                                                                       Click here to view
                                                                                                      detailed illustration




                                         Click here to proceed
This material is strictly meant for circulation within the organization/ solely for training and/or
                                             for form filling
education of the employees of ICICI Prudential Life Insurance Co. Ltd. or its advisors, corporate
agents or brokers and should not be further circulated or used for presentation to a prospect or
general public at large.
Calculate premium – exact Sum Assured




This material is strictly meant for circulation within the organization/ solely for training and/or
education of the employees of ICICI Prudential Life Insurance Co. Ltd. or its advisors, corporate
agents or brokers and should not be further circulated or used for presentation to a prospect or
general public at large.
Calculate premium – benefit illustration




This material is strictly meant for circulation within the organization/ solely for training and/or
education of the employees of ICICI Prudential Life Insurance Co. Ltd. or its advisors, corporate
agents or brokers and should not be further circulated or used for presentation to a prospect or
general public at large.
Application walkthrough
                                                Access ‘Sell Online’ application


                                         Enter agent details and Select product


                                                              Calculate premium


                                                          Enter personal details


                                                        Enter beneficiary details


                                                       Answer health questions


                                                            Confirm details &
                                                           make payment online


This material is strictly meant for circulation within the organization/ solely for training and/or
education of the employees of ICICI Prudential Life Insurance Co. Ltd. or its advisors, corporate
agents or brokers and should not be further circulated or used for presentation to a prospect or
general public at large.
Enter personal details




                                                                                                               Agent code /
                                                                                                              Name gets pre-
                                                                                                                populated




                                                                                                      Enter personal details
                                                                                                           of customer

This material is strictly meant for circulation within the organization/ solely for training and/or
education of the employees of ICICI Prudential Life Insurance Co. Ltd. or its advisors, corporate
agents or brokers and should not be further circulated or used for presentation to a prospect or
general public at large.
   Enter personal details

                                                                                                              Enter
                                                                                                           communication
                                                                                                              details



                                                                                                         Provide details of
                                                                                                         existing Insurance




                                                                                                         Select applicable
                                                                                                            documents




   This material is strictly meant for circulation within the organization/ solely for training and/or
Select Continue of ICICI Prudential Life Insurance Co. Ltd. or its advisors, corporate
  education of the employees
   agents or brokers and should not be further circulated or used for presentation to a prospect or
   general public at large.
Application walkthrough
                                                Access ‘Sell Online’ application


                                         Enter agent details and Select product


                                                              Calculate premium


                                                          Enter personal details


                                                        Enter beneficiary details


                                                       Answer health questions


                                                            Confirm details &
                                                           make payment online


This material is strictly meant for circulation within the organization/ solely for training and/or
education of the employees of ICICI Prudential Life Insurance Co. Ltd. or its advisors, corporate
agents or brokers and should not be further circulated or used for presentation to a prospect or
general public at large.
          Enter Nominee details




                                                                                                                Enter Nominee
                                                                                                                   details*



*If   Nominee is a minor, application will ask for appointee details
          This material is strictly meant for circulation within the organization/ solely for training and/or
          education of the employees of ICICI Prudential Life Insurance Co. Ltd. or its advisors, corporate
          agents or brokers and should not be further circulated or used for presentation to a prospect or
          general public at large.
Application walkthrough
                                                Access ‘Sell Online’ application


                                         Enter agent details and Select product


                                                              Calculate premium


                                                          Enter personal details


                                                        Enter beneficiary details


                                                       Answer health questions


                                                            Confirm details &
                                                           make payment online


This material is strictly meant for circulation within the organization/ solely for training and/or
education of the employees of ICICI Prudential Life Insurance Co. Ltd. or its advisors, corporate
agents or brokers and should not be further circulated or used for presentation to a prospect or
general public at large.
Answer health questions




This material is strictly meant for circulation within the organization/ solely for training and/or
education of the employees of ICICI Prudential Life Insurance Co. Ltd. or its advisors, corporate
agents or brokers and should not be further circulated or used for presentation to a prospect or
general public at large.
Answer health questions




                                                                                                        Fill in details, if any one
                                                                                                      question is answered as ‘Yes’



This material is strictly meant for circulation within the organization/ solely for training and/or
education of the employees of ICICI Prudential Life Insurance Co. Ltd. or its advisors, corporate
agents or brokers and should not be further circulated or used for presentation to a prospect or
general public at large.
Application walkthrough
                                                Access ‘Sell Online’ application


                                         Enter agent details and Select product


                                                              Calculate premium


                                                          Enter personal details


                                                        Enter beneficiary details


                                                       Answer health questions


                                                            Confirm details &
                                                           make payment online


This material is strictly meant for circulation within the organization/ solely for training and/or
education of the employees of ICICI Prudential Life Insurance Co. Ltd. or its advisors, corporate
agents or brokers and should not be further circulated or used for presentation to a prospect or
general public at large.
        Confirm details




                                                                                                                Preview the
                                                                                                              details entered*




*You   can go BACK and change if any of the details are incorrect
        This material is strictly meant for circulation within the organization/ solely for training and/or
        education of the employees of ICICI Prudential Life Insurance Co. Ltd. or its advisors, corporate
        agents or brokers and should not be further circulated or used for presentation to a prospect or
        general public at large.
       Confirm details




                                      Go through the
                                      T&C and Accept

                                                                              Download the PDF of application form for
                                                                    reference. For medical cases, this form will have to
      This material is strictly move
Click Continue to meant for circulation within the organization/ solely for training and/or
                                                                                 be submitted with customer’s signature
      education of the employees of ICICI Prudential Life Insurance Co. Ltd. or its advisors, corporate
  to payment sectionnot be further circulated or used for presentation to a prospect or
      agents or brokers and should
       general public at large.
    Payment screen



                                                                                                      Notification of Instant
                                                                                                       Cover, if applicable




                                                         Select the desired payment
                                                          option and Click on Pay




  This material is strictly meant for circulation within only through his
Customer should make paymentthe organization/ solely for training and/or
  education of the employees of ICICI Prudential Life Insurance Co. Ltd. or its advisors, corporate
     own Credit Card or Net circulated or used for presentation to a prospect or
  agents or brokers and should not be further Banking account
    general public at large.
   Payment webpage




                                                                                                           Select the desired payment
                                                                                                                option and bank
Declaration by customer on
using his/her own CC or DC
                                                                                                                    Click Pay premium




                                                                                                         Cover Note for STP and Premium
   On Successful                                         Thank you message on
                                                                                                          Acknowledgement for NSTP via
     payment                                                website & mail
                                                                                                                       mail


   This material is strictly meant for circulation within the organization/ solely for training and/or
   education of the employees of ICICI Prudential Life Insurance Co. Ltd. or its advisors, corporate
   agents or brokers and should not be further circulated or used for presentation to a prospect or
   general public at large.
Confirmation webpage




                                                                                                        Confirmation about the
                                                                                                      application details. Click on
                                                                                                       Confirm to proceed to the
                                                                                                        payment gateway page




      Payment gateway server
                    disclaimer
This material is strictly meant for circulation within the organization/ solely for training and/or
education of the employees of ICICI Prudential Life Insurance Co. Ltd. or its advisors, corporate
agents or brokers and should not be further circulated or used for presentation to a prospect or
general public at large.
Payment options – credit card




This material is strictly meant for circulation within the organization/ solely for training and/or
education of the employees of ICICI Prudential Life Insurance Co. Ltd. or its advisors, corporate
agents or brokers and should not be further circulated or used for presentation to a prospect or
general public at large.
Payment options – debit card




This material is strictly meant for circulation within the organization/ solely for training and/or
education of the employees of ICICI Prudential Life Insurance Co. Ltd. or its advisors, corporate
agents or brokers and should not be further circulated or used for presentation to a prospect or
general public at large.
Payment options – net banking




This material is strictly meant for circulation within the organization/ solely for training and/or
education of the employees of ICICI Prudential Life Insurance Co. Ltd. or its advisors, corporate
agents or brokers and should not be further circulated or used for presentation to a prospect or
general public at large.
Payment options


      Cheques / cash will not be accepted
      Currently debit card, credit card and Net banking
       options are available of 54 banks




This material is strictly meant for circulation within the organization/ solely for training and/or
education of the employees of ICICI Prudential Life Insurance Co. Ltd. or its advisors, corporate
agents or brokers and should not be further circulated or used for presentation to a prospect or
general public at large.
Acknowledgement screen




                                                                                                      SMS and Email acknowledgement
                                                                                                      also sent immediately to customer.



This material is strictly meant for circulation within the organization/ solely for training and/or
education of the employees of ICICI Prudential Life Insurance Co. Ltd. or its advisors, corporate
agents or brokers and should not be further circulated or used for presentation to a prospect or
general public at large.
Post online application submission

                                                          Update business codes




                                                               Auto upload in LA



                                                Submit all applicable documents
                                                            at branch



                                                                 Issuance trigger




This material is strictly meant for circulation within the organization/ solely for training and/or
education of the employees of ICICI Prudential Life Insurance Co. Ltd. or its advisors, corporate
agents or brokers and should not be further circulated or used for presentation to a prospect or
general public at large.
Access ‘Sell Online’




                                                                                                      Click on “Buy Online”




This material is strictly meant for circulation within the organization/ solely for training and/or
education of the employees of ICICI Prudential Life Insurance Co. Ltd. or its advisors, corporate
agents or brokers and should not be further circulated or used for presentation to a prospect or
general public at large.
Updating business details




                                                                                                      Click on Business
                                                                                                          details link.


This material is strictly meant for circulation within the organization/ solely for training and/or
education of the employees of ICICI Prudential Life Insurance Co. Ltd. or its advisors, corporate
agents or brokers and should not be further circulated or used for presentation to a prospect or
general public at large.
Updating business details




                                                    Select Agency
                                                       channel




This material is strictly meant for circulation within the organization/ solely for training and/or
education of the employees of ICICI Prudential Life Insurance Co. Ltd. or its advisors, corporate
agents or brokers and should not be further circulated or used for presentation to a prospect or
general public at large.
Updating business details – Agency




                                                                                                      Validation on App no
                                                                                                       & Customer DOB


                                                                                                      Non-mandatory field



This material is strictly meant for circulation within the organization/ solely for training and/or
education of the employees of ICICI Prudential Life Insurance Co. Ltd. or its advisors, corporate
agents or brokers and should not be further circulated or used for presentation to a prospect or
general public at large.
Post online application submission

                                                          Update business codes




                                                               Auto upload in LA



                                                Submit all applicable documents
                                                            at branch



                                                      Issuance trigger by branch




This material is strictly meant for circulation within the organization/ solely for training and/or
education of the employees of ICICI Prudential Life Insurance Co. Ltd. or its advisors, corporate
agents or brokers and should not be further circulated or used for presentation to a prospect or
general public at large.
Completion of the Login process

      Once the business details are are submitted
           The application details will be uploaded directly in Life Asia,
            and
           The login process will be successfully completed


      If business details are not submitted
               The case would not be updated in Life Asia




This material is strictly meant for circulation within the organization/ solely for training and/or
education of the employees of ICICI Prudential Life Insurance Co. Ltd. or its advisors, corporate
agents or brokers and should not be further circulated or used for presentation to a prospect or
general public at large.
Post online application submission

                                                          Update business codes




                                                               Auto upload in LA



                                                Submit all applicable documents
                                                            at branch



                                                      Issuance trigger by branch




This material is strictly meant for circulation within the organization/ solely for training and/or
education of the employees of ICICI Prudential Life Insurance Co. Ltd. or its advisors, corporate
agents or brokers and should not be further circulated or used for presentation to a prospect or
general public at large.
 Documentation
Following documents need to be submitted at the branch:
  Medical applications / Non-medical applications
       Printed copy of the online PDF Application form with customer signature
       Age Proof
       Income Proof
       ACR
       Signed customer declaration form
       Address Proof
       1 passport size photograph


 Documents needs to be the same as selected while applying
 All supporting documents have to be submitted at the branch with the
  application number clearly mentioned on each of these
 Supporting documents can be downloaded from
  http://www.iciciprulife.com/public/Others/Download-Center.htm

    This material is strictly meant for circulation within the organization/ solely for training and/or
    education of the employees of ICICI Prudential Life Insurance Co. Ltd. or its advisors, corporate
    agents or brokers and should not be further circulated or used for presentation to a prospect or
    general public at large.
    Customer declaration form


                                                                                                        •Application no
                                                                                                        •Name of customer
                                                                                                        •Product name
                                                                                                        •Agent code
                                                                                                        •Agent Lic#




                                                                                                        Customer
                                                                                                        signature




Available under Application Form section @
http://www.iciciprulife.com/public/Others/Download
  This material is strictly meant for circulation within the organization/ solely for training and/or
  education of the employees of ICICI Prudential Life Insurance Co. Ltd. or its advisors, corporate
-Center.htmand should not be further circulated or used for presentation to a prospect or
  agents or brokers
    general public at large.
                                                    Available under Application Form section @
ACR                                                 http://www.iciciprulife.com/public/Others/Download
                                                    -Center.htm


                                                                                                       ACR to be filled by the advisor/
                                                                                                      SP, verifying the customer details




                                                                                                            ACR to capture following
                                                                                                              codes as applicable:
                                                                                                            •LOB/agent code
                                                                                                            •Application no
                                                                                                            •Bank/Branch/Source




This material is strictly meant for circulation within the organization/ solely for training and/or
education of the employees of ICICI Prudential Life Insurance Co. Ltd. or its advisors, corporate
agents or brokers and should not be further circulated or used for presentation to a prospect or
general public at large.
Post online application submission

                                                          Update business codes




                                                               Auto upload in LA



                                                Submit all applicable documents
                                                            at branch



                                                      Issuance trigger by branch




This material is strictly meant for circulation within the organization/ solely for training and/or
education of the employees of ICICI Prudential Life Insurance Co. Ltd. or its advisors, corporate
agents or brokers and should not be further circulated or used for presentation to a prospect or
general public at large.
        Application completion and Issuance
                                                                                                                Policy ready for issuances
                                                                                                                post document submission at
                                                                                                                ICICI Pru branch

                                                Prepare ACR
                                                                                            Submit all three
                                                   Collect                                at ICICI Pru branch
                                                 applicable
                                                 documents


            Customer
                                                                                                                            Policy Issuance
            Completes
                                                                                                                             Triggered on
            Application
                                                                                                                         document acceptance
                                                                                                                              & medicals

                                          Auto upload in LA &                              Contract Pending
                                           Contract creation                                For Issuance




FSC/ Advisor
  Activity
 Customer
  Activity
        This material is strictly meant for circulation within the organization/ solely for training and/or
       education of the employees of ICICI Prudential Life Insurance Co. Ltd. or its advisors, corporate
  System
       agents or brokers and should not be further circulated or used for presentation to a prospect or
  Activity
       general public at large.
Agenda

   Product details

   Sell online process

   FAQs




This material is strictly meant for circulation within the organization/ solely for training and/or
education of the employees of ICICI Prudential Life Insurance Co. Ltd. or its advisors, corporate
agents or brokers and should not be further circulated or used for presentation to a prospect or
general public at large.
FAQs
      What is the credit available for iProtect?
         100% credit will be available for iProtect to all stakeholders –
          similar to all products

      How is it different from other term plans in the market?
         ICICI Pru iProtect comes with host of unique features which
          are very new for the life insurance industry:
             Completely online: fill in your details & pay online. Cover
              starts immediately for non-medical cases
             Instant Life Insurance Cover: up to a certain limit, your life
              insurance cover starts as soon as you pay premium online
             These features were earlier seen only in the General
              Insurance space. Now you can buy life insurance at the
              click of a button
         Other online term plans don’t offer Accidental death benefit,
          which provides enhanced cover at extremely low cost

This material is strictly meant for circulation within the organization/ solely for training and/or
education of the employees of ICICI Prudential Life Insurance Co. Ltd. or its advisors, corporate
agents or brokers and should not be further circulated or used for presentation to a prospect or
general public at large.
FAQs
      Is iProtect compatible for all browsers (Firefox, Chrome, IE,
       Opera, etc.)
         iProtect application is best viewed using Internet Explorer 6. If
           you are using Internet Explorer 8, then please select
           ‘Compatibility View’ in the Tools dropdown in your top taskbar

      While applying for iProtect if I do not complete the online
       application form / if there is an error, do I have to start the
       application all over again?
         At any time during the online application process for iProtect if
          a user drops out & leaves an incomplete application form, an
          auto email is sent to the email address which the user has
          provided in course of the application process.
         The user can resume the application by simply clicking on the
          link received in this email.



This material is strictly meant for circulation within the organization/ solely for training and/or
education of the employees of ICICI Prudential Life Insurance Co. Ltd. or its advisors, corporate
agents or brokers and should not be further circulated or used for presentation to a prospect or
general public at large.
FAQs
      What confirmation do I get for iProtect when I apply online?
         When you complete the online application, after the payment
          is done, for iProtect an auto email is sent to the customer's
          email address entered during the application process & a SMS
          is also sent to the customers mobile number as mentioned
          during the online application.

      What about the process post the online application? Like
       medicals, underwriting, etc.
         The rest of the process stays the same as the normal process.


      How much time does it take to complete a transaction?
         The entire application process would take about 10-12 minutes
          using a normal internet connection.



This material is strictly meant for circulation within the organization/ solely for training and/or
education of the employees of ICICI Prudential Life Insurance Co. Ltd. or its advisors, corporate
agents or brokers and should not be further circulated or used for presentation to a prospect or
general public at large.
FAQs
      While making the online payment for iProtect, there was an error
       message shown on the payment gateway. So does that mean that
       the payment did not go through?
         Errors at the payment gateway stage, though rare, are
           observed. The most common concerns are if the payment has
           been received at our end or if the payment has been made
           twice

               In any such situations, it is advisable to check with the
                bank/credit card company for details of the payment

               In case a customer’s credit card or internet banking account
                gets charged twice & it is verified & confirmed at our end, then
                the extra premium charged would be refunded as per the
                existing reversal process.


This material is strictly meant for circulation within the organization/ solely for training and/or
education of the employees of ICICI Prudential Life Insurance Co. Ltd. or its advisors, corporate
agents or brokers and should not be further circulated or used for presentation to a prospect or
general public at large.
                                        For any queries please write to:
                         sellonline@iciciprulife.com




This material is strictly meant for circulation within the organization/ solely for training and/or
education of the employees of ICICI Prudential Life Insurance Co. Ltd. or its advisors, corporate
agents or brokers and should not be further circulated or used for presentation to a prospect or
general public at large.
Thank You

				
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