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					               Oxfordshire Libraries Answers Direct Enquiry Log

Enquiry         Date     Day of     Time     Method of    Direct or
Number        Received   Week     Received    Contact    via Branch


          1   20080630    Mon       09.05        T           D

          2   20080630    Mon       10.10        T           D


          3   20080630    Mon       11.20        T           D


          4   20080630    Mon       11.40        T         B - WI



          5   20080701    Tue       14.15        T         B - KI



          6   20080702    Wed       10.25        T           D



          7   20080702    Wed       11.16        T           D

          8   20080702    Wed       11.45        T         B - AB



          9   20080702    Wed       13.08        T           D

      10      20080702    Wed       13.15        T         B - WI




      11      20080702    Wed       11.00        L           D




      12      20080703    Thu       09.45       E          B - WI


      13      20080703    Thu       12.35        T         B - KI


      14      20080703    Thu       15.05        T           D

      15      20080703    Thu       15.05        T           D
     Oxfordshire Libraries Answers Direct Enquiry Log

16   20080704   Fri       12.00       T        B - WO

17   20080704   Fri       14.20       T        B - AB




18   20080704   Fri       14.45       T        B - OX




19   20080704   Fri       17.25       T        B - AB




20   20080705   Sat       13.30       T          D




21   20080705   Sat       13.30       T          D


22   20080705   Sat       15.19       T        B - OX



23   20080707   Mon       10.55       T        B - OX

24   20080707   Mon       12.22       T          D



25   20080707   Mon       13.55       T          D


26   20080707   Mon       15.55       T          D


27   20080707   Mon       16.10       T          D



28   20080708   Tue       10.15       T        B - WL




29   20080708   Tue       15.10       T        B - OX
     Oxfordshire Libraries Answers Direct Enquiry Log

30   20080708   Tue       15.50       T        B - WH



31   20080708   Tue       14.50       T        B - BA




32   20080708   Tue       17.45       T        B - HE




33   20080708   Tue       16.17       T        B - OX




34   20080709   Wed       15.30       E          D




35   20080709   Wed       13.53       T        B - OX



36   20080710   Thu       11.50       T          D



37   20080710   Thu       13.30       T          D




38   20080710   Thu       13.30       T          D
     Oxfordshire Libraries Answers Direct Enquiry Log

39   20080710   Thu       14.50       T        B - HE




40   20080710   Thu       15.30       T        B - PE


41   20080711   Fri       10.00       T        B - OX

42   20080711   Fri       11.45       T        B - OX




43   20080711   Fri       14.10       T        B - CH




44   20080712   Sat       12.25       T        B - WH




45   20080714   Mon       09.09       E        B - OX




46   20080714   Mon       09.35       T        B - HT




47   20080714   Mon       14.10       T        B - MG




48   20080714   Mon       14.17       T          D
     Oxfordshire Libraries Answers Direct Enquiry Log

49   20080714   Mon       14.30       T        B - CA




50   20080714   Mon       14.55       V        B - OX




51   20080714   Mon       15.05       V        B - OX




52   20080714   Mon       15.15       V        B - OX


53   20080714   Mon       15.20       V        B - OX




54   20080714   Mon       16.35       T        B - OX


55   20080715   Tue       11.45       T          D


56   20080715   Tue       12.37       T          D


57   20080715   Tue       16.15       T          D




58   20080716   Wed       12.45       T        B - HE




59   20080718   Fri       09.10       T        B - WI
     Oxfordshire Libraries Answers Direct Enquiry Log

60   20080718   Fri       13.15       T          D

61   20080718   Fri       13.15       T          D



62   20080718   Fri       14.40       T        B - FA



63   20080718   Fri       15.15       T          D




64   20080718   Fri       15.45       T        B - CN




65   20080718   Fri       16.49       E        B - OX




66   20080719   Sat       15.56       T          D


67   20080719   Sat       16.11       T          D

68   20080719   Sat       16.15       E          D
69   20080719   Sat       16.46       T          D


70   20080721   Mon       10.30       T          D



71   20080721   Mon       10.45       T          D




72   20080721   Mon       12.00       T          D


73   20080721   Mon       13.55       E          D
     Oxfordshire Libraries Answers Direct Enquiry Log

74   20080721   Mon       14.10       T        B - HE




75   20080721   Mon       15.25       T          D

76   20080721   Mon       16.42       T          D

77   20080721   Mon       14.20       T          D

78   20080722   Tue       09.30       E       Via OCC


79   20080722   Tue       09.40       E       Via OCC




80   20080722   Tue       15.40       V          D



81   20080722   Tue       15.45       V          D



82   20080723   Wed       09.00       E          D


83   20080723   Wed       12.30       E          D




84   20080723   Wed       13.30       T        B - DE




85   20080723   Wed       14.00       E          D




86   20080724   Thu       10.00       T          D
     Oxfordshire Libraries Answers Direct Enquiry Log

87   20080724   Thu       15.20       T        B - OX




88   20080724   Thu       15.40       T          D


89   20080725   Fri       10.40       T          D

90   20080725   Fri       14.35       T        B - HQ


91   20080725   Fri       13.25       T        B - HT




92   20080725   Fri       11.20       T        B - CO




93   20080726   Sat       11.40       T          D


94   20080726   Sat       13.30       E          D


95   20080726   Sat       13.40       E          D


96   20080728   Mon       13.15       T        B - OX




97   20080728   Mon       11.00       T          D




98   20080728   Mon       11.00       T          D



99   20080728   Mon       11.00       T          D
      Oxfordshire Libraries Answers Direct Enquiry Log

100   20080728   Mon       16.00       V        B - OX



101   20080729   Tue       09.35       T        B - BP




102   20080729   Tue       12.05       T        B - OX




103   20080729   Tue       14.10       T        B - WT




104   20080729   Tue       16.40       T        B - DI



105   20080729   Tue       17.15       T          D




106   20080729   Tue       17.25       T          D




107   20080730   Wed       11.30       T          D



108   20080730   Wed       12.50       T        B - BA
      Oxfordshire Libraries Answers Direct Enquiry Log

109   20080730   Wed       10.15       T          D




110   20080730   Wed       10.40       T          D



111   20080730   Wed       17.48       T          D

112   20080731   Thu       10.29       T        B - KI




113   20080731   Thu       15.25       T          D


114   20080731   Thu       15.25       T          D

115   20080731   Thu       15.25       T          D

116   20080801   Fri       09.55       T        B - CA

117   20080801   Fri       09.20       E          D



118   20080801   Fri       14.49       T          D




119   20080801   Fri       10.05       E          D




120   20080801   Fri    not recorded   T?       B - OX




121   20080802   Sat       12.05       T        B - WO



122   20080804   Mon       09.30       E          D
      Oxfordshire Libraries Answers Direct Enquiry Log

123   20080804   Mon       14.29       T          D


124   20080804   Mon       14.30       T          D




125   20080805   Tue       09.31       T        B - HE

126   20080805   Tue       11.25       T        B - OX




127   20080805   Tue       13.25       E          D




128   20080805   Tue       13.50       T        B - HO




129   20080805   Tue       14.45       E          D




130   20080805   Tue       17.10       T          D




131   20080806   Wed       11.30       T        B - WO



132   20080806   Wed       14.56       T          D




133   20080807   Thu       09.00       E          D

134   20080807   Thu       10.10       T        B - WI
      Oxfordshire Libraries Answers Direct Enquiry Log

135   20080807   Thu       13.00       T          D




136   20080809   Sat       08.46       E          D

137   20080809   Sat       11.20       T          D




138   20080809   Sat       12.15       T          D

139   20080809   Sat       12.25       T          D




140   20080809   Sat       12.41       T          D
141   20080809   Sat       15.30       T          D
142   20080809   Sat       16.58       T          D



143   20080809   Sat       17.28       T          D


144   20080811   Mon       12.19       T          D

145   20080811   Mon       12.20       V        B - OX




146   20080811   Mon       13.10       E          D




147   20080811   Mon       14.10       T        B - OX
      Oxfordshire Libraries Answers Direct Enquiry Log

148   20080811   Mon       15.45       T        B - FA




149   20080811   Mon       16.00       E        B - TH




150   20080812   Tue       12.42       T        B - DI


151   20080812   Tue       13.51       E          D

152   20080812   Tue       14.45       V        B - OX




153   20080812   Tue       10.55       T          D


154   20080812   Tue       10.55       T          D

155   20080812   Tue       10.55       T          D


156   20080813   Wed       10.40       T          D

157   20080813   Wed       10.45       T          D


158   20080813   Wed       14.50       T          D


159   20080813   Wed       14.55       T          D


160   20080813   Wed       13.30       T          D




161   20080813   Wed       16.10       E          D
      Oxfordshire Libraries Answers Direct Enquiry Log

162   20080814   Thu       13.42       T        B - WI




163   20080814   Thu       15.30       T        B - WL




164   20080815   Fri       10.30       T        B - WI


165   20080815   Fri       16.29       T        B - FA




166   20080816   Sat       10.35       T        B - HO

167   20080816   Sat       13.10       T          D
168   20080818   Mon       09.15       E          D


169   20080818   Mon       09.50       T          D



170   20080818   Mon      11.45ish     T        B - OX




171   20080818   Mon       12.17       T        B - BA



172   20080818   Mon       12.25       T        B - OX



173   20080818   Mon       16.36       T        B - CN


174   20080818   Mon       16.39       T          D
      Oxfordshire Libraries Answers Direct Enquiry Log

175   20080818   Mon       18.30       T          D


176   20080819   Tue       09.40       T          D




177   20080819   Tue       11.25       T          D

178   20080819   Tue       12.00       T        B - WI




179   20080819   Tue       12.00       T        B - WI




180   20080819   Tue       16.37       E          D




181   20080819   Tue       15.34       T          D




182   20080819   Tue       15.45       T        B - WI




183   20080819   Tue       18.50       T        B - CA




184   20080820   Wed       09.33       T          D
      Oxfordshire Libraries Answers Direct Enquiry Log

185   20080820   Wed       12.30       T        B - CN


186   20080820   Wed       13.20       T          D


187   20080820   Wed       14.58       T        B - HO


188   20080820   Wed       14.30       T        B - WO




189   20080820   Wed       12.50       V        B - OX




190   20080821   Thu       11.37       T          D


191   20080821   Thu       11.59       T        B - OX


192   20080821   Thu       14.30       T        B - WH




193   20080821   Thu       14.30       T        B - WH




194   20080821   Thu       18.06       T        B - OX


195   20080821   Thu       18.15       T          D
      Oxfordshire Libraries Answers Direct Enquiry Log

196   20080821   Thu       17.58       E          D




197   20080822   Fri       11.25       T          D


198   20080822   Fri       14.30       T          D




199   20080822   Fri       15.15       T        B - KI




200   20080823   Sat       10.28       T          D

201   20080823   Sat       10.35       T          D

202   20080823   Sat       12.05       T        B - KI




203   20080825   Mon       14.15       E          D




204   20080826   Tue       09.30       E          D

205   20080826   Tue       10.21       E        Enquire




206   20080826   Tue       11.55       T        B - WL




207   20080826   Tue       12.40       T          D
      Oxfordshire Libraries Answers Direct Enquiry Log

208   20080826   Tue       12.48       T          D




209   20080826   Tue       13.52       T          D




210   20080826   Tue       14.45       T        B - EY




211   20080826   Tue       15.05       V        B - OX




212   20080827   Wed       09.09       T          D


213   20080827   Wed       09.18       T        B - DI


214   20080827   Wed       09.30       T          D


215   20080827   Wed       10.25       T        B - AB
      Oxfordshire Libraries Answers Direct Enquiry Log

216   20080827   Wed       14.47       T          D


217   20080827   Wed       11.38       T          D



218   20080827   Wed       15.17       V        B - OX



219   20080828   Thu       09.58       T        B - HT


220   20080828   Thu       10.11       E          D



221   20080828   Thu       11.49       T        B - WL



222   20080828   Thu       15.04       T          D



223   20080829   Fri       10.15       T          D

224   20080829   Fri       11.05       E          D


225   20080829   Fri       09.57       E          D


226   20080829   Fri       11.58       T          D


227   20080829   Fri       11.58       T          D


228   20080829   Fri       12.10       T        B - OX



229   20080829   Fri       14.22       T        B - HE




230   20080829   Fri       14.25       T          D


231   20080829   Fri       15.01       T          D
      Oxfordshire Libraries Answers Direct Enquiry Log

232   20080829   Fri       16.30       T          D




233   20080829   Fri       16.30       T          D



234   20080829   Fri       16.50       T        B - KI




235   20080829   Fri       17.00       T          D




236   20080830   Sat       08.45       L       Via OCC




237   20080830   Sat       09.00       E          D



238   20080830   Sat       09.47       T          D


239   20080830   Sat       10.25       T        B - OX



240   20080830   Sat       11.38       T          D
      Oxfordshire Libraries Answers Direct Enquiry Log

241   20080830   Sat       13.10       V        B - OX




242   20080830   Sat       15.28       E        Enquire

243   20080901   Mon       09.00       E          D

244   20080901   Mon       09.33       T          D



245   20080901   Mon       10.45       E        B - HQ




246   20080901   Mon       10.45       T        B - CH




247   20080901   Mon       11.17       E          D

248   20080901   Mon       12.15       T        B - OX




249   20080901   Mon       14.50       T          D
      Oxfordshire Libraries Answers Direct Enquiry Log

250   20080902   Tue       11.39       T          D




251   20080902   Tue       12.45       V        B - OX




252   20080902   Tue       12.46       T        B - OX



253   20080902   Tue       13.06       T          D

254   20080902   Tue       13.10       T        B - OX


255   20080902   Tue       15.30       V        B - OX




256   20080902   Tue       15.38       E        B - PE


257   20080902   Tue       17.28       E        B - EY


258   20080902   Tue       17.47       E          D




259   20080903   Wed       10.20       T        B - OX



260   20080903   Wed       11.55       T        B - DI




261   20080903   Wed       13.58       E          D


262   20080903   Wed       15.35       V        B - OX
      Oxfordshire Libraries Answers Direct Enquiry Log

263   20080903   Wed       15.40       V        B - OX




264   20080904   Thu       10.00       E          D

265   20080904   Thu       10.55       T        B - OX



266   20080904   Thu       13.00       E        B - HT

267   20080904   Thu       15.08       E          D




268   20080905   Fri       09.21       T        B - OX



269   20080905   Fri       10.10       T        B - CN




270   20080905   Fri       15.00       V        B - WN




271   20080906   Sat       16.55       T          D

272   20080906   Sat       16.56       T          D

273   20080908   Mon       11.17       T        B - OX
      Oxfordshire Libraries Answers Direct Enquiry Log

274   20080908   Mon       15.10       T        B - WO




275   20080908   Mon       15.35       V        B - OX



276   20080908   Mon       14.18       E        B - FA


277   20080908   Mon       09.59       E        Enquire



278   20080909   Tue       11.00       E          D


279   20080909   Tue       12.48       T          D




280   20080909   Tue       15.30       T          D




281   20080909   Tue       17.40       T          D




282   20080909   Tue       17.53       T          D



283   20080910   Wed       09.00       E          D
      Oxfordshire Libraries Answers Direct Enquiry Log

284   20080910   Wed       09.05       T          D




285   20080910   Wed       15.03       T          D




286   20080911   Thu       09.00       E          D



287   20080911   Thu       11.50       T          D

288   20080911   Thu       13.00       E          D




289   20080911   Thu       13.05       E        B - OX


290   20080911   Thu       14.15       T          D




291   20080911   Thu       15.50       T          D




292   20080911   Thu       16.00       T          D
      Oxfordshire Libraries Answers Direct Enquiry Log

293   20080911   Thu       16.28       T          D



294   20080911   Thu       18.27       T          D



295   20080912   Fri       09.00       T          D




296   20080909   Tue       16.09       T          D




297   20080912   Fri       16.27       T        B - OX




298   20080912   Fri       17.19       T          D


299   20080915   Mon       11.00       E        B - HQ

300   20080915   Mon       11.18       T          D



301   20080915   Mon       13.59       E          D

302   20080915   Mon       15.35       T        B - OX




303   20080915   Mon       16.04       T        B - FA



304   20080915   Mon       17.20       T        B - KE
      Oxfordshire Libraries Answers Direct Enquiry Log

305   20080916   Tue       09.13       T          D



306   20080916   Tue       09.05       E          D



307   20080916   Tue       09.34       T          D

308   20080916   Tue       09.55       E          D

309   20080916   Tue       11.55       T        B - AB




310   20080916   Tue       12.40       T        B - OX

311   20080916   Tue       13.05       T        B - MG

312   20080916   Tue       14.07       T        B - WN




313   20080916   Tue       15.11       T          D




314   20080916   Tue       16.49       T        B - BF



315   20080917   Wed       09.00       E          D

316   20080917   Wed       09.02       E          D




317   20080917   Wed       12.27       T        B - WO
      Oxfordshire Libraries Answers Direct Enquiry Log

318   20080917   Wed       16.02       T        B - OX




319   20080917   Wed       15.31       T        B - WY




320   20080918   Thu       11.41       T          D


321   20080918   Thu       13.45       T          D




322   20080918   Thu       13.57       T          D



323   20080918   Thu       15.50       T        B - DI



324   20080918   Thu       16.25       E          D


325   20080918   Thu       17.44       T          D



326   20080919   Fri       12.40       V        B - OX




327   20080919   Fri       13.50       T        B - WH




328   20080919   Fri       14.23       E          D
      Oxfordshire Libraries Answers Direct Enquiry Log

329   20080919   Fri       14.25       T          D



330   20080919   Fri       14.55       T          D



331   20080920   Sat       10.15       T        B - OX


332   20080920   Sat       11.15       T          D



333   20080920   Sat       12.04       T          D




334   20080920   Sat       14.02       T        B - OX


335   20080922   Mon       09.00       E          D


336   20080922   Mon       09.10       E          D




337   20080922   Mon       11.50       V        B - OX



338   20080922   Mon       11.20       E          D



339   20080922   Mon       13.05       T        B - WN
      Oxfordshire Libraries Answers Direct Enquiry Log

340   20080922   Mon       16.50       T          D




341   20080922   Mon       18.10       E          D

342   20080923   Tue       09.15       E          D

343   20080923   Tue       12.39       T        B - KI


344   20080923   Tue       12.57       T          D


345   20080923   Tue       13.11       T          D
346   20080923   Tue       14.15       E          D


347   20080923   Tue       15.40       T        B - MG


348   20080923   Tue       16.00       E          D




349   20080923   Tue       16.40       T          D




350   20080923   Tue       16.22       E        B - WN




351   20080923   Tue       17.45       T        B - HT




352   20080924   Wed       09.15       T          D
      Oxfordshire Libraries Answers Direct Enquiry Log

353   20080924   Wed       10.30       T          D




354   20080924   Wed       10.45       T        B - CN



355   20080924   Wed       11.05       E          D


356   20080924   Wed       11.50       T          D




357   20080924   Wed       13.48       T        B - WN



358   20080924   Wed       11.49       E          D



359   20080924   Wed       14.15       T          D


360   20080924   Wed       14.15       T          D


361   20080924   Wed       16.04       T          D



362   20080924   Wed       16.04       T          D


363   20080924   Wed       16.30       T          D
      Oxfordshire Libraries Answers Direct Enquiry Log

364   20080924   Wed       17.05       T        B - OX




365   20080924   Wed       18.20       E          D


366   20080925   Thu       09.10       T          D




367   20080925   Thu       12.39       T          D


368   20080925   Thu       12.41       T          D




369   20080925   Thu       12.49       L        B - WN




370   20080925   Thu       13.59       T          D


371   20080925   Thu       14.23       E          D



372   20080926   Fri       10.10       T        B - WL
      Oxfordshire Libraries Answers Direct Enquiry Log

373   20080926   Fri       11.45       T        B - OX




374   20080926   Fri       14.32       T        B - HT




375   20080926   Fri       14.44       E        B - AB




376   20080926   Fri       17.20       T        B - AB

377   20080926   Fri       17.20       T        B - AB


378   20080927   Sat       09.00       E          D



379   20080927   Sat       09.00       E        B - HQ



380   20080927   Sat       09.20       T          D




381   20080927   Sat       13.22       T          D



382   20080927   Sat       13.38       T          D
      Oxfordshire Libraries Answers Direct Enquiry Log

383   20080927   Sat       13.48       T          D


384   20080927   Sat       13.48       T          D



385   20080929   Mon       09.00       E          D




386   20080929   Mon       09.00       E          D



387   20080929   Mon       12.44       T          D


388   20080929   Mon       13.10       T          D




389   20080929   Mon       14.05       T        B - HE



390   20080929   Mon       14.12       T        B - SO




391   20080929   Mon       15.50       E          D

392   20080930   Tue       09.38       T          D

393   20080930   Tue       10.14       T          D




394   20080930   Tue       13.45       T        B - CN
      Oxfordshire Libraries Answers Direct Enquiry Log

395   20080930   Tue       16.13       T          D




396   20081001   Wed       09.00       E          D




397   20081001   Wed       13.40       V        B - OX




398   20081001   Wed       15.05       T        B - OX




399   20081001   Wed       17.10       E          D



400   20081002   Thu       09.00       T          D




401   20081002   Thu       12.00       E          D



402   20081002   Thu       13.04       T          D



403   20081002   Thu       14.20       T          D




404   20081002   Thu       15.10       T          D
      Oxfordshire Libraries Answers Direct Enquiry Log

405   20081003   Fri       11.35       T          D




406   20081003   Fri       11.35       T          D



407   20081003   Fri       11.35       T          D

408   20081003   Fri       13.30       T          D



409   20081003   Fri       14.00       T        B - OX




410   20081003   Fri       14.00       T        B - OX




411   20081003   Fri       14.11       E          D




412   20081003   Fri       14.29       T          D




413   20081003   Fri       14.30       T        B - KE


414   20081003   Fri       15.40       T          D

415   20081004   Sat       09.20       T        B - WI


416   20081004   Sat       09.28       E          D
      Oxfordshire Libraries Answers Direct Enquiry Log

417   20081004   Sat       09.40       T          D




418   20081004   Sat       10.54       T          D



419   20081004   Sat       12.16       T          D




420   20081006   Mon       09.00       E          D



421   20081006   Mon       09.00       E          D



422   20081006   Mon       09.35       T          D


423   20081006   Mon       09.45       T          D



424   20081006   Mon       10.58       T          D


425   20081006   Mon       12.05       V        B - OX




426   20081006   Mon       12.06       T          D



427   20081006   Mon       12.42       T          D
      Oxfordshire Libraries Answers Direct Enquiry Log

428   20081006   Mon       14.47       T          D


429   20081006   Mon       15.00       T           D
430   20081006   Mon       17.00       V        B - OX




431   20081006   Mon       17.00       E          D




432   20081007   Tue       10.14       T        B - HT




433   20081007   Tue       14.57       T        B - FA


434   20081007   Tue       16.17       T          D

435   20081007   Tue       16.24       T          D

436   20081007   Tue       16.27       T        B - BI



437   20081007   Tue       16.58       E        B - HQ




438   20081008   Wed       09.25       T          D



439   20081008   Wed       11.02       T          D




440   20081008   Wed       11.59       T        B - AB
      Oxfordshire Libraries Answers Direct Enquiry Log

441   20081008   Wed       13.15       E        B - WN




442   20081008   Wed       14.50       V        B - OX




443   20081008   Wed       16.45       T        B - OX



444   20081009   Thu       09.00       E          D



445   20081009   Thu       09.00       E          D




446   20081009   Thu       14.13       E          D


447   20081009   Thu       14.15       L          D
      Oxfordshire Libraries Answers Direct Enquiry Log

448   20081009   Thu       14.32       T        B - MB




449   20081009   Thu       15.50       V        B - OX


450   20081009   Thu       15.58       T          D



451   20081009   Thu       16.00       E          D



452   20081011   Fri       11.06       T        B - AB




453   20081011   Fri       11.45       E          D




454   20081011   Fri       12.30       T          D



455   20081010   Fri       14.32       T        B - WH


456   20081011   Sat       09.00       E          D




457   20081011   Sat       09:50       T          D




458   20081011   Sat       10.48       T        B - NE
      Oxfordshire Libraries Answers Direct Enquiry Log

459   20081011   Sat       12.32       T        B - OX



460   20081013   Mon       13.02       E          D


461   20081013   Mon       16.05       T          D

462   20081013   Mon       16.05       E        B - DI


463   20081014   Tue       09.00       E          D


464   20081014   Tue       09.01       E        B - CN



465   20081014   Tue       09.15       T        B - DI

466   20081014   Tue       09.56       T        B - CN




467   20081014   Tue       10.30       G        B - CO




468   20081014   Tue       14.42       T        B - KI




469   20081014   Tue       14.00       V        B - OX
      Oxfordshire Libraries Answers Direct Enquiry Log

470   20081014   Tue       14.30       V        B - OX




471   20081014   Tue       15.25       T        B - AB


472   20081014   Tue       17.00       E          D




473   20081015   Wed       11.25       V        B - OX




474   20081015   Wed       13.07       T          D




475   20081015   Wed       14.15       V        B - OX
      Oxfordshire Libraries Answers Direct Enquiry Log

476   20081016   Thu       09.00       E          D




477   20081016   Thu       10.07       E        B - BL

478   20081016   Thu       12.35       T          D

479   20081016   Thu       12.49       T        B - OX


480   20081016   Thu       15.50       E          D

481   20081016   Thu       15.45       L          D




482   20081017   Fri       09.00       E          D




483   20081017   Fri       11.50       L        B - OxS




484   20081017   Fri       11.58       T          D




485   20081017   Fri       12.03       T          D




486   20081017   Fri       14.45       T          D
      Oxfordshire Libraries Answers Direct Enquiry Log

487   20081017   Fri       16.49       T        B - KI



488   20081018   Sat       09.00       L          D




489   20081018   Sat       10.34       T        B - HT




490   20081018   Sat       11.42       E          D



491   20081018   Sat       11.50       T        B - HO




492   20081018   Sat       14.10       T        B - OX


493   20081020   Mon       09.00       E          D



494   20081020   Mon       14.46       T          D




495   20081020   Mon       16.55       T        B - KE


496   20081021   Tue       09.54       T        B - BI

497   20081021   Tue       09.50       T        B - OX
      Oxfordshire Libraries Answers Direct Enquiry Log

498   20081021   Tue       11.38       V        B - OX




499   20081021   Tue       11.48       T          D




500   20081021   Tue       13.00       E        B - WN




501   20081021   Tue       15.00       E          D



502   20081021   Tue       14.57       T          D


503   20081021   Tue       13.45       V        B - OX




504   20081022   Wed       10.06       T        B - MD
      Oxfordshire Libraries Answers Direct Enquiry Log

505   20081023   Thu       09.00       V        B - OX




506   20081023   Thu       14.36       T          D


507   20081023   Thu       15.23       T          D




508   20081023   Thu       15.25       T          D


509   20081023   Thu       16.20       T        B - OX




510   20081023   Thu       16.09       T        B - BA



511   20081024   Fri       09.35       V        B - OX



512   20081024   Fri       14.15       L          D




513   20081024   Fri       15.40       T        B - EY
      Oxfordshire Libraries Answers Direct Enquiry Log

514   20081024   Fri       16.08       T        B - TH




515   20081025   Sat       10.25       T          D



516   20081025   Sat       14.13       T          D




517   20081025   Sat       15.30       V        B - OX



518   20081025   Sat       16.36       T          D
519   20081025   Sat       17.00       T          D
520   20081027   Mon       11.01       T        B - AB




521   20081027   Mon       11.48       T        B - GO

522   20081027   Mon       15.05       V        B - OX




523   20081027   Mon       15.43       T          D
      Oxfordshire Libraries Answers Direct Enquiry Log

524   20081027   Mon       17.00       E        B - BP




525   20081027   Mon       18.51       T          D


526   20081028   Tue       12.58       T          D


527   20081028   Tue       14.27       T          D



528   20081028   Tue       15.30       T        B - OX




529   20081028   Tue       18.44       T          D




530   20081029   Wed       11.25       T          D




531   20081029   Wed       16.40       T        B - OX


532   20081030   Thu       11.49       T          D
      Oxfordshire Libraries Answers Direct Enquiry Log

533   20081030   Thu       12.36       T        B - OX




534   20081030   Thu       13.21       T          D




535   20081030   Thu       15.05       T          D


536   20081030   Thu       15.06       T          D




537   20081030   Thu       14.30       T          D




538   20081031   Fri       09.00       G        B - PE




539   20081031   Fri       09.45       T        B - DI



540   20081031   Fri       10.15       T        B - HT

541   20081031   Fri       10.24       E          D



542   20081031   Fri       11.15       T        B - OX
      Oxfordshire Libraries Answers Direct Enquiry Log

543   20081031   Fri       11.35       T          D


544   20081031   Fri       11.35       T          D




545   20081031   Fri       14.30       T          D


546   20081031   Fri       15.21       T        B - GR




547   20081031   Fri       15.59       T          D




548   20081101   Sat       09.12       V        B - OX



549   20081101   Sat       09.00       E          D




550   20081101   Sat       10.30       T        D - NE




551   20081101   Sat       11.40       T         OX

552   20081101   Sat       10.00       E        B - WI


553   20081101   Sat       15.10       T          D




554   20081103   Mon       10.30       T        B - BI
      Oxfordshire Libraries Answers Direct Enquiry Log

555   20081103   Mon       11.31       T        B- HT




556   20081103   Mon       12.18       T          D




557   20081103   Mon       12.32       T          D


558   20081103   Mon       15.07       T        B - HQ


559   20081103   Mon       15.25       T          D




560   20081103   Mon       16.44       T          D

561   20081103   Mon       09.00       E          D




562   20081104   Tue       10.29       T          D

563   20081104   Tue       11.45       T          D




564   20081104   Tue       14.39       T          D

565   20081104   Tue       15.22       T        B - OX




566   20081104   Tue       17.00       T          D
      Oxfordshire Libraries Answers Direct Enquiry Log

567   20081104   Tue       17.26       T          D



568   20081104   Tue       17.43       T          D

569   20081104   Tue       17.48       T          D

570   20081105   Wed       09.49       T        B - HT




571   20081105   Wed       12.15       T        B - OX




572   20081105   Wed       10.54       T          D




573   20081105   Wed       13.30       T          D

574   20081105   Wed       14.30       L          D




575   20081105   Wed       14.59       T          D
      Oxfordshire Libraries Answers Direct Enquiry Log

576   20081105   Wed       15.45       T          D



577   20081105   Wed       17.02       T          D




578   20081106   Thu       9.45        T        B - EY




579   20081106   Thu       11.00       T          D




580   20081106   Thu       15.20       T          D




581   20081107   Fri       10.50       T        B - TH



582   20081107   Fri       10.56       T          D




583   20081107   Fri       11.30       T        B - OX




584   20081107   Fri       13.00       T        B - HP




585   20081107   Fri       13.30       T        B - BP
      Oxfordshire Libraries Answers Direct Enquiry Log

586   20081110   Mon       09.25       T        B - OX




587   20081110   Mon       11.22       T        B - OX


588   20081110   Mon       17.45       T        B - OX




589   20081110   Mon       18.10       T          D




590   20081111   Tue       11.25       T        B - OX


591   20081111   Tue       12.43       T        B - WL




592   20081111   Tue       14.47       T        B - OX


593   20081111   Tue       17.20       T          D
      Oxfordshire Libraries Answers Direct Enquiry Log

594   20081112   Wed       09.00       E          D




595   20081112   Wed       09.25       T          D




596   20081112   Wed       10.09       T          D



597   20081112   Wed       11.38       T          D




598   20081112   Wed       12.12       T          D

599   20081112   Wed       14.20       T




600   20081112   Wed       16.25       V        B - OX
      Oxfordshire Libraries Answers Direct Enquiry Log

601   20081112   Wed       17.10       T        B - OX




602   20081113   Thu       09.00       E          D




603   20081113   Thu       10.13       T          D




604   20081113   Thu       11.40       T        B - HQ


605   20081113   Thu       14.43       T          D


606   20081113   Thu       15.01       T        B - DI



607   20081114   Fri       11.02       T        B - OX




608   20081114   Fri       10.31       T        B - BF
      Oxfordshire Libraries Answers Direct Enquiry Log

609   20081114   Fri       10.40       T          D



610   20081114   Fri       11.35       T        B - OX




611   20081114   Fri       12.30       E          D




612   20081114   Fri       13.44       T        B - SU



613   20081114   Fri       09.05       E          D



614   20081114   Fri       15.40       T        B - HO


615   20081114   Fri       17.15       T          D


616   20081114   Fri       16.17       T        B - OX




617   20081115   Sat       12.41       T          D
      Oxfordshire Libraries Answers Direct Enquiry Log

618   20081117   Mon       10.50       E          D




619   20081117   Mon       11.13       T          D


620   20081117   Mon       13.05       T          D




621   20081117   Mon       13.52       T          D




622   20081117   Mon       16.40       V        B - OX




623   20081117   Mon       17.20       T        B - NE




624   20081118   Tue       09.05       E          D
      Oxfordshire Libraries Answers Direct Enquiry Log

625   20081118   Tue       09.55       E          D


626   20081118   Tue       10.05       V        B - OX




627   20081118   Tue       11.00       T        B - WN




628   20081118   Tue       14.05       T        B - OX


629   20081118   Tue       14.08       E          D




630   20081118   Tue       16.15       E          D



631   20081118   Tue       16.40       T          D




632   20081118   Tue       17.35       T        B - WH




633   20081119   Wed       14.15       T          D
      Oxfordshire Libraries Answers Direct Enquiry Log

634   20081119   Wed       14.37       T        B - HQ




635   20081119   Wed       15.55       T        B - CH




636   20081119   Wed       16.12       T          D



637   20081120   Thu       10.20       T          D




638   20081120   Thu       10.44       T          D


639   20081120   Thu       11.29       T        B - OX


640   20081120   Thu       12.00       T        B - DI




641   20081120   Thu       13.40       T        B - OX




642   20081120   Thu       14.10       T          D
      Oxfordshire Libraries Answers Direct Enquiry Log

643   20081120   Thu       15.18       T          D



644   20081120   Thu       16.21       T        B - OX


645   20081120   Thu       16.49       T        B - SU



646   20081121   Fri       09.00       E          D




647   20081121   Fri       11.28       T          D




648   20081121   Fri       12.18       E          D




649   20081121   Fri       12.19       T        B - OX




650   20081121   Fri       14.17       T        B - WL



651   20081121   Fri       15.02       T        B - BP
      Oxfordshire Libraries Answers Direct Enquiry Log

652   20081121   Fri       15.52       T        B - KE




653   20081121   Fri       16.30       T        B - CN




654   20081121   Fri       16.50       T        B - WI




655   20081122   Sat       15.30       T          D

656   20081124   Mon       9.00        E          D

657   20081124   Mon       9.22        T          D


658   20081124   Mon       12.28       T        B - BI




659   20081124   Mon       12.58       T          D
      Oxfordshire Libraries Answers Direct Enquiry Log

660   20081124   Mon       15.11       E          D




661   20081124   Mon       15.43       T        B - HO



662   20081124   Mon       16.18       V        B - OX




663   20081124   Mon       16.31       T          D




664   20081124   Mon       16.39       T        B - OX




665   20081124   Mon       19.06       V        B - OX




666   20081125   Tue       11.43       T          D



667   20081125   Tue       12.20       T          D
      Oxfordshire Libraries Answers Direct Enquiry Log

668   20081125   Tue       17.58       T          D


669   20081126   Wed       14.18       T        B - OX




670   20081126   Wed       16.09       T          D


671   20081127   Thu       08.57       T          D


672   20081127   Thu       10.43       T          D

673   20081127   Thu       10.43       T          D


674   20081127   Thu       10.43       T          D




675   20081127   Thu       11.30       T          D


676   20081127   Thu       14.24       T          D

677   20081127   Thu       15.25       T          D




678   20081127   Thu       15.25       T        B - EY
      Oxfordshire Libraries Answers Direct Enquiry Log

679   20081127   Thu       16.26       T          D




680   20081127   Thu       16.26       T          D



681   20081127   Thu       18.05       T          D




682   20081128   Fri       09.32       T        B - WC




683   20081128   Fri       10.57       T          D


684   20081128   Fri       10.48       T          D




685   20081128   Fri       14.17       T          D


686   20081128   Fri       15.18       T          D




687   20081128   Fri       16.44       T        B - BA



688   20081129   Sat       11.39       T          D

689   20081129   Sat       10.20       E          D
      Oxfordshire Libraries Answers Direct Enquiry Log

690   20081129   Sat       11.25       V        B - OX




691   20081129   Sat       14.46       V        B - OX




692   20081129   Sat       16.31       T          D




693   20081129   Sat       16.41       T          D

694   20081201   Mon       10.00       T          D

695   20081201   Mon       11.00       T        B - KI




696   20081201   Mon       12.07       T          D




697   20081201   Mon       12.27       T          D
      Oxfordshire Libraries Answers Direct Enquiry Log

698   20081201   Mon       12.38       T          D

699   20081201   Mon       14.05       T          D



700   20081201   Mon       16.05       T        B - OX


701   20081201   Mon       16.25       E          D

702   20081201   Mon       16.39       E          D




703   20081202   Tue       11.40       T          D



704   20081202   Tue       13.31       T          D




705   20081202   Tue       14.05       E          D




706   20081202   Tue       17.30       V        B - OX




707   20081203   Wed       11.30       T        B - WY
      Oxfordshire Libraries Answers Direct Enquiry Log

708   20081203   Wed       11.55       V        B - OX




709   20081203   Wed       12.40       T          D



710   20081203   Wed       12.22       T          D



711   20081203   Wed       14.20       L          D

712   20081203   Wed       14.27       T          D

713   20081203   Wed       14.28       T          D


714   20081203   Wed       16.45       V        B - OX




715   20081203   Wed       17.30       T        B - OX




716   20081204   Thu       10.33       T          D



717   20081204   Thu       11.32       T          D



718   20081204   Thu       11.51       T          D
      Oxfordshire Libraries Answers Direct Enquiry Log

719   20081204   Thu       14.50       T          D




720   20081205   Fri       10.00       T          D

721   20081205   Fri       10.05       E          D



722   20081205   Fri       14.25       T          D




723   20081205   Fri       15.05       T          D



724   20081205   Fri       15.50       T          D




725   20081205   Fri       15.21       T          D




726   20081206   Sat       11.28       T        B - OX




727   20081206   Sat       13.26       V        B - OX




728   20081206   Sat       15.57       T        B - OX
      Oxfordshire Libraries Answers Direct Enquiry Log

729   20081208   Mon       10.10       T          D




730   20081208   Mon       10.58       T        B - GO




731   20081208   Mon       11.15       T        B - MG


732   20081208   Mon       11.38       T          D




733   20081208   Mon       13.10       T        B - OX



734   20081208   Mon       14.58       T          D




735   20081209   Tue       09.30       T          D
      Oxfordshire Libraries Answers Direct Enquiry Log

736   20081209   Tue       11.51       T        B - OX




737   20081209   Tue       14.32       V        B - OX


738   20081209   Tue       15.20       V          D




739   20081209   Tue       15.30       T          D




740   20081209   Tue       18.03       T        B - CA




741   20081210   Wed       10.45       T          D




742   20081210   Wed       09.54       T          D


743   20081210   Wed       10.50       T        B - ST
      Oxfordshire Libraries Answers Direct Enquiry Log

744   20081211   Thu       10.20       T          D




745   20081211   Thu       11.28       T        B - BF




746   20081211   Thu       13.30       E          D

747   20081211   Thu       14.20       L          D




748   20081211   Thu       15.04       T        B - OX




749   20081212   Fri       11.27       T        B - TH




750   20081212   Fri       13.40       T        B - BA




751   20081212   Fri       14.50       V        B - OX
      Oxfordshire Libraries Answers Direct Enquiry Log

752   20081212   Fri       16.20       T        B - HO




753   20081212   Fri       17.10       T        B - SU




754   20081213   Sat       12.08       V        B - OX




755   20081215   Mon       11.15       T        B - OX


756   20081215   Mon       18.56       E        B - HQ




757   20081216   Tue       10.30       E        B - WI




758   20081216   Tue       11.15       T        B - EY
      Oxfordshire Libraries Answers Direct Enquiry Log

759   20081216   Tue       17.15       V        B - OX




760   20081216   Tue       17.23       T          D




761   20081217   Wed       12.10       T          D


762   20081217   Wed       12.55       T          D

763   20081217   Wed       14.15       L          D




764   20081217   Wed       14.30       T          D




765   20081217   Wed       17.02       E          D



766   20081218   Thu       11.03       T          D

767   20081218   Thu       11.55       T        B - WI
      Oxfordshire Libraries Answers Direct Enquiry Log

768   20081218   Thu       13.10       T        B - OX



769   20081218   Thu       15.09       T          D


770   20081218   Thu       15.22       T          D

771   20081218   Thu       15.56       T        B - BA




772   20081218   Thu       16.26       T          D




773   20081218   Thu       16.44       T          D




774   20081219   Fri       10.45       T          D




775   20081219   Fri       11.24       T          D
      Oxfordshire Libraries Answers Direct Enquiry Log

776   20081219   Fri       13.08       E          D


777   20081219   Fri       15.05       V        B - OX


778   20081219   Fri       15.23       V        B - OX



779   20081219   Fri       16.40       T        B - OX



780   20081220   Sat       11.45       V          D




781   20081222   Mon       16.55       T          D

782   20081223   Tue       09.00       E        B - ST




783   20081223   Tue       11.00       T          D



784   20081223   Tue       14.40       T          D


785   20081223   Tue       15.25       T          D



786   20081224   Wed       12.11       V        B - OX
      Oxfordshire Libraries Answers Direct Enquiry Log

787   20081230   Tue       09.00       T          D




788   20081230   Tue       09.00       E          D




789   20081230   Tue       11.59       T           D
790   20081230   Tue       16.58       V        B - OX




791   20081231   Wed       15.26       T          D
792   20090102   Fri       13.25       T          D




793   20090102   Fri       15.28       T        B - DI




794   20090102   Fri       16.00       T        B - HO
      Oxfordshire Libraries Answers Direct Enquiry Log

795   20090103   Sat       10.05       T        B - OX




796   20090103   Sat       12.46       T        B - OX




797   20090105   Mon       13.20       T        B - OX




798   20090105   Mon       14.00       T        B - MG




799   20090105   Mon       15.24       T        B - CN




800   20090105   Mon       16.00       E        B - HQ
      Oxfordshire Libraries Answers Direct Enquiry Log

801   20090106   Tue       11.06       V        B - OX




802   20090106   Tue       13.50       E          D




803   20090106   Tue       14.45       T        B - WO




804   20090106   Tue       15.30       T          D




805   20090106   Tue       18.42       T          D



806   20090107   Wed       11.54       T          D



807   20090107   Wed       14.05       T        B - WI




808   20090107   Wed       14.20       T        B - OX




809   20090107   Wed       14.30       T          D



810   20090107   Wed       15.20       T          D
      Oxfordshire Libraries Answers Direct Enquiry Log

811   20090107   Wed       16.46       T        B - OX




812   20090107   Wed       16.30       E          D



813   20090108   Thu       10.43      T&F       B - WI




814   20090108   Thu       11.22       T        B - WL




815   20090108   Thu       11.40       T        B - MG




816   20090108   Thu       12.49       T        B - WL




817   20090108   Thu       13.40       V        B - OX



818   20090108   Thu       15.43       T          D



819   20090109   Fri       10.50       T          D



820   20090109   Fri       11.17       T        B - BP
      Oxfordshire Libraries Answers Direct Enquiry Log

821   20090109   Fri       11.20       T        B - CN




822   20090109   Fri       11.54       T          D




823   20090109   Fri       12.34       T        B - HE




824   20090109   Fri       11.48       E          D


825   20090110   Sat       09.00       L        B - AB




826   20090110   Sat       10.29       V        B - OX




827   20090110   Sat       13.50       T          D




828   20090110   Sat       13.50       T          D
      Oxfordshire Libraries Answers Direct Enquiry Log

829   20090110   Sat       13.50       T          D



830   20090112   Mon       09.20       T        B - OX




831   20090112   Mon       14.25       T          D




832   20090112   Mon       14.25       T          D




833   20090112   Mon       15.19       T          D




834   20090112   Mon       16.29       T          D



835   20090113   Tue       10.23       V        B - OX




836   20090113   Tue       10.51       T        B - BI
      Oxfordshire Libraries Answers Direct Enquiry Log

837   20090113   Tue       12.18       V        B - OX




838   20090113   Tue       13.00       T          D


839   20090114   Wed       09.05       E       Via OCC




840   20090114   Wed       10.06       T        B - WI




841   20090114   Wed       14.10       T        B - DI




842   20090114   Wed       14.39       E          D




843   20090114   Wed       16.10       T          D



844   20090115   Thu       09.54       T        B - MG
      Oxfordshire Libraries Answers Direct Enquiry Log

845   20090115   Thu       11.15       T          D




846   20090115   Thu       12.48       T          D



847   20090115   Thu       13.40       T        B - OX




848   20090115   Thu       17.35       V        B - OX




849   20090116   Fri       11.00       V        B - OX



850   20090116   Fri       13.25       T          D

851   20090116   Fri       16.05       T          D


852   20080117   Sat       11.45       T        B - KE
      Oxfordshire Libraries Answers Direct Enquiry Log

853   20090117   Sat       13.15       T        B - CN




854   20090119   Mon       09.30       T          D



855   20090119   Mon       10.26       T          D


856   20090119   Mon       11.07       T          D




857   20090119   Mon       11.25       T          D




858   20090119   Mon       13.30       T        B - MG




859   20090119   Mon       14.25       T        B - WN



860   20090119   Mon       16.02       T        B - OX




861   20090120   Tue       11.40       T          D
      Oxfordshire Libraries Answers Direct Enquiry Log

862   20090120   Tue       13.15       T          D




863   20090120   Tue       15.55       E          D




864   20090120   Tue       16.00       T        B - BF


865   20090121   Wed       11.50       T        B - WC




866   20090121   Wed       12.21       T        B - WY




867   20090121   Wed       14.15       T        B - HO


868   20090121   Wed       16.26       T          D



869   20090122   Thu       09.30       E          D



870   20090122   Thu       09.55       T        B - BA




871   20090122   Thu       12.25       T          D
      Oxfordshire Libraries Answers Direct Enquiry Log

872   20090122   Thu       14.07       V        B - DI


873   20090122   Thu       14.40       T          D




874   20090122   Thu       15.37       T        B - HE



875   20090122   Thu       14.40       T          D


876   20090122   Thu       15.15       E          D

877   20090122   Thu       16.30       V        B - OX


878   20090122   Thu       17.26       E          D




879   20090122   Thu       17.27       T          D




880   20090122   Thu       17.27       T          D




881   20090123   Fri       09.45       T        B - WN


882   20090123   Fri       10.15       T        B - AB




883   20090123   Fri       12.15       V        B - OX
      Oxfordshire Libraries Answers Direct Enquiry Log

884   20090123   Fri       12.25       V        B - OX




885   20090123   Fri       13.05       T          D




886   20090124   Sat       09.45       E        B - OX


887   20090124   Sat       13.00       E        B - TH

888   20090126   Mon       12.15       T        B - MG

889   20090126   Mon       12.36       V        B - OX




890   20090126   Mon       13.31       T          D




891   20090126   Mon       13.43       T        B - BP




892   20090126   Mon       14.55       V        B - OX



893   20090126   Mon       15.55       T          D
      Oxfordshire Libraries Answers Direct Enquiry Log

894   20090127   Tue       10.05       T          D




895   20090127   Tue       12.03       T          D




896   20090127   Tue       12.12       T          D

897   20090127   Tue       12.14       T          D




898   20090127   Tue       12.26       T        B - BO




899   20090127   Tue       12.48       T       B - OX-J




900   20090127   Tue       10.53       E        B - CN




901   20090127   Tue       11.00       T          D




902   20090127   Tue       15.30       T        B - BP
      Oxfordshire Libraries Answers Direct Enquiry Log

903   20090127   Tue       16.07       T        B - MB



904   20090128   Wed       10.09       T        B - DI




905   20090128   Wed       10.28       T        B - MG




906   20090128   Wed       11.30       T        B - OX



907   20090128   Wed       11.30       T        B - OX




908   20090128   Wed       12.10       T        B - WH


909   20090128   Wed      12.20        T        B - OX

910   20090128   Wed       12.55       V        B - OX


911   20090128   Wed       13.38       T          D




912   20090128   Wed       13.52       T          D
      Oxfordshire Libraries Answers Direct Enquiry Log

913   20090128   Wed       12.50       T          D


914   20090128   Wed       12.45       T          D




915   20090128   Wed       14.50       T          D


916   20090128   Wed       15.10       T        B - CH




917   20090128   Wed       15.40       T          D


918   20090128   Wed       13.20       E        B - CN




919   20090129   Thu       09.15       E          D


920   20090129   Thu       11.44       T        B - WI




921   20090129   Thu       14.20       T          D



922   20090129   Thu       14.40       T        B - DE
      Oxfordshire Libraries Answers Direct Enquiry Log

923   20090129   Thu       16.00       T           D




924   20090130   Fri       09.03       T           D


925   20090130   Fri       10.28       T        B - OX


926   20090130   Fri       11.07       E           D



927   20090130   Fri       11.26       T           D




928   20090130   Fri       13.45       V        B - OX




929   20090130   Fri       14.35       T         B - KI




930   20090130   Fri       15.25       E        B - OxS




931   20090130   Fri       15.31       T           D
      Oxfordshire Libraries Answers Direct Enquiry Log

932   20090131   Sat       10.15       T        B - BF


933   20090131   Sat       10.50       T          D




934   20090131   Sat       11.19       T        B - WH




935   20090202   Mon       09.40       T          D



936   20090202   Mon       10.00       V        B - OX




937   20090202   Mon       12.10       T          D


938   20090202   Mon       12.32       T          D




939   20090202   Mon       12.44       T          D




940   20090202   Mon       13.30       V        B - OX




941   20090202   Mon       13.30       V        B - OX



942   20090202   Mon       13.15       T          D
      Oxfordshire Libraries Answers Direct Enquiry Log

943   20090202   Mon       14.10       T        B - KI




944   20090202   Mon       17.02       V        B - OX



945   20090202   Mon       16.53       E          D




946   20090203   Tue       09.32       T          D



947   20090203   Tue       10.00       T          D



948   20090203   Tue       09.55       T          D




949   20090203   Tue       12.10       T          D



950   20090203   Tue       12.19       T          D


951   20090203   Tue       14.37       E          D

952   20090203   Tue       15.30       T        B - WT


953   20090203   Tue       16.40       L          D

954   20090203   Tue       18.02       T        B - BF


955   20090204   Wed       11.20       T        B - HT


956   20090204   Wed       11.44       E          D

957   20090204   Wed       11.55       T          D
      Oxfordshire Libraries Answers Direct Enquiry Log

958   20090204   Wed       13.05       T          D

959   20090204   Wed       15.35       T        B - OX

960   20090204   Wed       15.36       T        B - BA



961   20090204   Wed       16.45       E          D




962   20090205   Thu       12.10       T          D



963   20090205   Thu       12.14       T        B - BA


964   20090205   Thu       12.20       E        B - SO



965   20090205   Thu       14.09       T          D

966   20090205   Thu       14.58       T          D




967   20090206   Fri       09.30       T          D

968   20090206   Fri       11.00       T          D
      Oxfordshire Libraries Answers Direct Enquiry Log

969   20090206   Fri       11.05       T          D




970   20090207   Sat       09.00       E          D




971   20090207   Sat       09.30       T          D




972   20090207   Sat       12.47       T        B - WO


973   20090207   Sat       14.05       T          D


974   20090207   Sat       14.56       T          D




975   20090207   Sat       15.08       V        B - OX




976   20090209   Mon       12.05       T          D
      Oxfordshire Libraries Answers Direct Enquiry Log

977   20090209   Mon       13.20       T          D




978   20090209   Mon       13.20       T          D




979   20090209   Mon       14.30       V        B - OX




980   20090209   Mon       16.20       T          D




981   20090209   Mon       16.40       T        B - HT


982   20090209   Mon       17.05       V          D




983   20090210   Tue       10.30       T          D




984   20090210   Tue       10.38       V        B - OX




985   20090210   Tue       11.33       T          D


986   20090210   Tue       13.23       T          D


987   20090210   Tue       15.14       T          D
      Oxfordshire Libraries Answers Direct Enquiry Log

988   20090210   Tue       15.58       V        B - OX




989   20090210   Tue       16.30       T          D




990   20090211   Wed       10.03       T        B - OX




991   20090211   Wed       10.42       T          D




992   20090211   Wed       13.01       T          D

993   20090211   Wed       15.04       T          D


994   20090211   Wed       15.43       T        B - HO




995   20090211   Wed       16.10       V        B - OX




996   20090211   Wed       16.33       T        B - EY
       Oxfordshire Libraries Answers Direct Enquiry Log

997    20090212   Thu       09.30       T        B - OX




998    20090212   Thu       10.30       T          D
999    20090212   Thu       10.46       T        B - BA




1000   20090212   Thu       11.14       T          D


1001   20090212   Thu       14.00       T          D




1002   20090212   Thu       15.00       E          D



1003   20090212   Thu       15.12       T          D




1004   20090212   Thu       15.20       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

1005   20090212   Thu       16.30       V        B - OX



1006   20090212   Thu       16.32       T        B - LD


1007   20090212   Thu       16.00       T        B - MG



1008   20090212   Thu       18.17       T          D




1009   20090213   Fri       10.34       T          D


1010   20090213   Fri       09.00       E          D




1011   20090213   Fri       13.15       T          D

1012   20090213   Fri       16.09       V        B - OX




1013   20090214   Sat       09.05       E          D

1014   20090214   Sat       10.58       T        B - OX




1015   20090214   Sat       11.03       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

1016   20090214   Sat       11.03       T          D




1017   20090214   Sat       15.45       T        B - OX

1018   20090214   Sat       15.56       E          D




1019   20090214   Sat       17.10       T          D

1020   20090216   Mon       10.01       T        B - OX


1021   20090216   Mon       11.29       T        B - OX



1022   20090216   Mon       12.19       T          D

1023   20090216   Mon       13.14       T        B - OX




1024   20090216   Mon       14.10       E          D
1025   20090216   Mon       15.04       T          D


1026   20090216   Mon       16.54       T          D

1027   20090217   Tue       09.55       T          D


1028   20090217   Tue       11.40       T        B - OX

1029   20090217   Tue       12.12       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

1030   20090217   Tue       12.22       T        B - OX




1031   20090217   Tue       12.45       V        B - OX




1032   20090217   Tue       13.44       E        B - WI



1033   20090217   Tue       14.55       T          D




1034   20090217   Tue       16.31       T          D




1035   20090217   Tue       16.40       T          D

1036   20090217   Tue       16.57       T          D




1037   20090217   Tue       17.02       T          D




1038   20090217   Tue       17.29       T        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

1039   20090218   Wed       09.55       T        B - DE




1040   20090218   Wed       11.34       V        B - OX



1041   20090218   Wed       12.03       T          D



1042   20090218   Wed       13.10       E        B - CO

1043   20090218   Wed       14.15       T          D




1044   20090218   Wed       14.30       T        B - CN




1045   20090218   Wed       14.36       T          D



1046   20090218   Wed       15.13       T        B - HO



1047   20090218   Wed       16.45       V        B - OX



1048   20090219   Thu       08.50       E          D


1049   20090219   Thu       10.00       T        B - EY


1050   20090219   Thu       11.10       T        B - MG
       Oxfordshire Libraries Answers Direct Enquiry Log

1051   20090219   Thu       11.31       T          D




1052   20090219   Thu       15.00       T          D



1053   20090219   Thu       16.01       T        B - OX



1054   20090220   Fri       09.35       V        B - OX




1055   20090220   Fri       10.10       T          D




1056   20090220   Fri       10.35       E          D


1057   20090220   Fri       10.40       T          D


1058   20090220   Fri       13.30       T        B - OX



1059   20090220   Fri       14.16       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

1060   20090220   Fri       16.01       T        B - WH




1061   20090220   Fri       17.02       T        B - OX

1062   20090220   Fri       17.20       T          D




1063   20090220   Fri       17.25       T          D




1064   20090221   Sat       09.20       T          D

1065   20090221   Sat       10.30       T        B - OX


1066   20090221   Sat       11.47       T          D




1067   20090221   Sat       15.08       T          D

1068   20090221   Sat       15.13       T          D




1069   20090223   Mon       09.55       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

1070   20090223   Mon       10.05       V        B - OX




1071   20090223   Mon       10.38       V        B - OX



1072   20090223   Mon       11.30       T          D


1073   20090223   Mon       11.36       T        B - OX



1074   20090223   Mon       13.34       V        B - OX

1075   20090223   Mon       14.55       T        B - OX



1076   20090223   Mon       15.58       T          D




1077   20090223   Mon       16.54       T          D



1078   20090224   Tue       10.00       E          D




1079   20090224   Tue       10.15       T          D


1080   20090224   Tue       10.45       T          D



1081   20090224   Tue       12.41       T        B - KI




1082   20090224   Tue       14.08       V        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

1083   20090224   Tue       14.25       T          D

1084   20090224   Tue       14.28       T          D




1085   20090224   Tue       15.30       T          D




1086   20090224   Tue       15.47       T        B - OX




1087   20090224   Tue       17.29       T        B - OX


1088   20090225   Wed       12.10       T        B - DE


1089   20090225   Wed       14.05       T        B - BR




1090   20090225   Wed       14.55       T          D


1091   20090226   Thu       11.26       T          D



1092   20090226   Thu       11.17       T          D



1093   20090226   Thu       11.30       T        B - OX




1094   20090226   Thu       12.43       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

1095   20090226   Thu       14.06       T        B - AD




1096   20090226   Thu       14.15       T          D




1097   20090226   Thu       15.50       T        B - WH




1098   20090227   Fri       11.25       E          D


1099   20090227   Fri       12.45       E          D

1100   20090227   Fri       16.55       T          D




1101   20090228   Sat       09.20       V        B - OX


1102   20090228   Sat       11.35       V        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

1103   20090228   Sat       13.39       T          D




1104   20090302   Mon       14.34       T          D

1105   20090302   Mon       15.40       T          D




1106   20090302   Mon       16.50       T        B - WN




1107   20090302   Mon       17.15       V        B - OX




1108   20090302   Mon       17.15       V        B - OX




1109   20090303   Tue       14.20       T        B - LD

1110   20090303   Tue       14.30       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

1111   20090303   Tue       14.45       V        B - OX




1112   20090303   Tue       15.55       T          D




1113   20090303   Tue       16.27       T          D

1114   20090303   Tue       16.32       T          D


1115   20090304   Wed       09.00       E          D




1116   20090304   Wed       10.35       T        B - BA




1117   20090304   Wed       10.46       T          D


1118   20090304   Wed       11.00       V        B - OX



1119   20090304   Wed       11.05       E          D
       Oxfordshire Libraries Answers Direct Enquiry Log

1120   20090304   Wed       11.15       V        B - OX




1121   20090304   Wed       12.25       T          D



1122   20090304   Wed       13.07       T        B - OX




1123   20090304   Wed       13.42       T          D

1124   20090304   Wed       14.45       T          D


1125   20090304   Wed       14.54       T          D




1126   20090304   Wed       15.00       V        B - OX




1127   20090304   Wed       17.10       T          D




1128   20090304   Wed       17.10       T          D




1129   20090305   Thu       09.00       E          D

1130   20090305   Thu       09.24       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

1131   20090305   Thu       11.05       T        B - MG




1132   20090305   Thu       11.18       T          D


1133   20090305   Thu       11.18       T          D


1134   20090305   Thu       11.28       T          D




1135   20090305   Thu       13.20       V        B - OX


1136   20090305   Thu       14.25       T          D

1137   20090306   Fri       12.30       T          D




1138   20090306   Fri       13.41       T          D




1139   20090306   Fri       14.38       T          D


1140   20090306   Fri       14.44       T          D




1141   20090306   Fri       15.30       E        B - LD
       Oxfordshire Libraries Answers Direct Enquiry Log

1142   20090307   Sat       10.57       T        B - HO




1143   20090307   Sat       12.29       T        B - KE




1144   20090307   Sat       15.50       V        B - OX




1145   20090309   Mon       09.22       T        B - OX




1146   20090309   Mon       10.52       T          D



1147   20090309   Mon       13.39       V        B - OX




1148   20090309   Mon       14.10       V        B - OX



1149   20090309   Mon       15.45       T          D




1150   20090309   Mon       16.36       T        B - HO
       Oxfordshire Libraries Answers Direct Enquiry Log

1151   20090309   Mon       17.30       T        B - HE




1152   20090310   Tue       09.00       E        Enquire




1153   20090310   Tue       11.45       T          D




1154   20090310   Tue       12.40       V        B - OX


1155   20090310   Tue       12.55       T        B - WC



1156   20090310   Tue       13.32       T        B -MB


1157   20090310   Tue       13.58       T        B - OX


1158   20090310   Tue       14.27       T        B - KI



1159   20090310   Tue       14.50       E          D



1160   20090310   Tue       14.51       T        B - BP


1161   20090310   Tue       16.20       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

1162   20090310   Tue       16.26       T          D




1163   20090310   Tue      17.00?       V        B - OX




1164   20090311   Wed       09.00       E          D




1165   20090311   Wed       14.35       T        B - BA




1166   20090311   Wed       14.50       T          D


1167   20090311   Wed       16.25       T          D



1168   20090312   Thu       10.48       E          D




1169   20090312   Thu       12.40       E        B - OX


1170   20090312   Thu       14.52       V        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

1171   20090312   Thu       15.35       T        B - OX




1172   20090312   Thu       17.08       E          D




1173   20090313   Fri       11.25       T        B - OX




1174   20090313   Fri       11.43       T          D




1175   20090313   Fri       14.12       T          D




1176   20090316   Mon       09.07       T          D

1177   20090316   Mon       11.05       T        B - OX

1178   20090316   Mon       11.18       T          D




1179   20090316   Mon       11.50       L          D




1180   20090316   Mon       13.31       T        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

1181   20090316   Mon       15.04       T        B - OX




1182   20090316   Mon       15.43       T        B - OX



1183   20090317   Tue       09.28       E          D




1184   20090317   Tue       12.45       T        B - OX




1185   20090317   Tue       13.39       V        B - OX




1186   20090317   Tue       14.22       E        B - HQ




1187   20090317   Tue       13.55       L          D



1188   20090317   Tue       13.55       L          D



1189   20090317   Tue       13.55       L          D


1190   20090317   Tue       13.55       L          D



1191   20090317   Tue       13.55       L          D
       Oxfordshire Libraries Answers Direct Enquiry Log

1192   20090317   Tue       13.55       L          D

1193   20090317   Tue       14.50       T        B - CO




1194   20090317   Tue       15.10       T          D

1195   20090317   Tue       16.40       T          D

1196   20090317   Tue       16.40       T          D


1197   20090317   Tue       16.40       T          D



1198   20090317   Tue       16.46       T          D


1199   20090317   Tue       16.55       T          D

1200   20090318   Wed       09.10       V        B - OX



1201   20090318   Wed       10.00       T          D



1202   20090318   Wed       10.00       T          D




1203   20090318   Wed       11.03       T          D

1204   20090318   Wed       12.27       T        B - HE




1205   20090318   Wed       12.32       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

1206   20090318   Wed       13.14       T          D



1207   20090318   Wed       13.30       V        B - OX

1208   20090318   Wed       14.40       T        B - MH



1209   20090318   Wed       14.21       T          D




1210   20090318   Wed       15.10       T          D




1211   20090318   Wed       15.29       T          D



1212   20090318   Wed       16.40       V        B - OX




1213   20090319   Thu       10.10       T          D




1214   20090319   Thu       10.19       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

1215   20090319   Thu       10.22       T        B - OX

1216   20090319   Thu       11.08       T          D




1217   20090319   Thu       11.59       E          D




1218   20090319   Thu       12.03       E          D


1219   20090319   Thu       12.05       E          D




1220   20090319   Thu       14.32       T          D

1221   20090319   Thu       15.45       T        B - DE




1222   20090320   Fri       11.04       T          D




1223   20090320   Fri       11.10       E          D




1224   20090320   Fri       11.29       T          D




1225   20090320   Fri       12.14       V        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

1226   20090320   Fri       12.34       T          D



1227   20090320   Fri       12.59       V        B - OX




1228   20090320   Fri       14.32       T          D

1229   20090320   Fri       15.41       T          D




1230   20090320   Fri       17.04       T        B - CO


1231   20090321   Sat       09.50       T        B - OX




1232   20090321   Sat       10.24       E          D




1233   20090321   Sat       13.25       T        B - OX




1234   20090321   Sat       13.35       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

1235   20090321   Sat       17.05       E          D




1236   20090323   Mon       12.00       V        B - OX




1237   20090323   Mon       13.12       T          D


1238   20090323   Mon       13.15       T          D




1239   20090323   Mon       15.30       T        B - DE




1240   20090323   Mon       16.00       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

1241   20090324   Tue       11.23       T          D




1242   20090324   Tue       13.30       T        B - AB




1243   20090324   Tue       14.20       V        B - OX




1244   20090324   Tue       15.10       T          D


1245   20090325   Wed       09.58       T        B - HE




1246   20090325   Wed       11.04       T          D




1247   20090325   Wed       12.30       E          D
       Oxfordshire Libraries Answers Direct Enquiry Log

1248   20090325   Wed       13.41       T        B - BI




1249   20090325   Wed       17.15       T        B - OX




1250   20090325   Wed       17.30       V        B - OX




1251   20090325   Wed       17.01       E          D



1252   20090325   Wed       18.56       E          D




1253   20090326   Thu       12.24       E        B - BA



1254   20090326   Thu       16.47       T          D


1255   20090327   Fri       12.10       T          D




1256   20090327   Fri       12.00       E          D
       Oxfordshire Libraries Answers Direct Enquiry Log

1257   20090327   Fri       14.45       T        B -HO




1258   20090327   Fri       16.50       T        B - WN



1259   20090327   Sat       09.48       V        B - OX




1260   20090328   Sat       16.20       T        B - KI




1261   20090330   Mon       09.00       E          D




1262   20090330   Mon       10.00       T        B - OX



1263   20090330   Mon       09.29       T        B - OX



1264   20090330   Mon       11.09       T        B - OX




1265   20090330   Mon       11.41       V        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

1266   20090330   Mon       14.10       T        B - WL




1267   20090330   Mon       15.15       T          D



1268   20090331   Tue       10.25       T        B - TH




1269   20090331   Tue       12.48       T          D




1270   20090331   Tue       15.23       V        B - OX




1271   20090331   Tue       15.40       T        B - KI



1272   20090331   Tue       16.58       E          D




1273   20090331   Tue       17.00       V        B - OX




1274   20090331   Tue       17.37       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

1275   20090401   Wed       10.30       T        B - HQ




1276   20090401   Wed       14.30       V        B - OX




1277   20090401   Wed       16.10       E          D




1278   20090401   Wed       18.29       T          D


1279   20090402   Thu       11.28       T          D




1280   20090402   Thu       11.35       T          D




1281   20090402   Thu       11.36       T        B - OX



1282   20090402   Thu       14.10       E          D


1283   20090403   Fri       09.00       E          D
       Oxfordshire Libraries Answers Direct Enquiry Log

1284   20090403   Fri       13.15       T        B - OX




1285   20090403   Fri       13.25       T        B - BP


1286   20090403   Fri       13.37       T        B - OX




1287   20090403   Fri       14.15       T        B - OX



1288   20090403   Fri       14.19       T        B - OX




1289   20090403   Fri       14.19       V        B - OX




1290   20090403   Fri       14.18       T        B - WN


1291   20090403   Fri       14.20       T        B - BP



1292   20090404   Sat       15.50       T        B - OX




1293   20090406   Mon       11.10       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

1294   20090406   Mon       10.47       T        B - OX




1295   20090406   Mon       15.25       V        B - OX




1296   20090406   Mon       16.10       T          D



1297   20090406   Mon       16.19       T          D




1298   20090407   Tue       10.04       T          D




1299   20090407   Tue       10.25       T          D



1300   20090407   Tue       10.55       T        B - GO
       Oxfordshire Libraries Answers Direct Enquiry Log

1301   20090407   Tue       11.06       T          D




1302   20090407   Tue       13.40       V        B - OX

1303   20090407   Tue       15.00       V        B - OX




1304   20090407   Tue       16.33       T          D




1305   20090407   Tue       16.45       V        B - OX



1306   20090407   Tue       16.58       T          D




1307   20090408   Wed       09.44       E          D




1308   20090408   Wed       11.30       E          D

1309   20090408   Wed       13.45       V        B - OX

1310   20090408   Wed       16.15       T          D




1311   20090408   Wed       15.55       L          D
       Oxfordshire Libraries Answers Direct Enquiry Log

1312   20090409   Thu       09.00       E          D



1313   20090409   Thu       10.01       E          D




1314   20090409   Thu       10.45       T          D

1315   20090409   Thu       13.32       T          D

1316   20090409   Thu       14.19       T          D


1317   20090409   Thu       14.26       T          D


1318   20090409   Thu       15.09       T          D




1319   20090409   Thu       17.40       E          D



1320   20090409   Thu       17.42       E          D




1321   20090414   Tue       10.04       T          D



1322   20090414   Tue       10.07       T          D

1323   20090414   Tue       10.58       E          D
       Oxfordshire Libraries Answers Direct Enquiry Log

1324   20090414   Tue       11.39       T        B - BA



1325   20090414   Tue       11.56       E          D




1326   20090414   Tue       12.45       T        B - FA




1327   20090414   Tue       12.43       E          D




1328   20090414   Tue       15.50       T          D

1329   20090414   Tue       15.54       E          D




1330   20090414   Tue       16.05       T        B - BA




1331   20090414   Tue       17.41       T        B - KI




1332   20090415   Wed       09.00       E          D

1333   20090415   Wed       12.20       T          D

1334   20090415   Wed       12.40       T        B - KI
       Oxfordshire Libraries Answers Direct Enquiry Log

1335   20090415   Wed       13.03       V        B - OX




1336   20090415   Wed       15.30       T          D


1337   20090416   Thu       09.49       T          D

1338   20090416   Thu       10.30       T          D

1339   20090416   Thu       11.30       T          D



1340   20090416   Thu       12.05       T          D
1341   20090416   Thu       12.50       E          D



1342   20090416   Thu       16.00       T          D


1343   20090416   Thu       16.20       T          D


1344   20090416   Thu       17.15       T          D



1345   20090417   Fri       12.18       T          D




1346   20090417   Fri       12.23       T        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

1347   20090417   Fri       12.56       T        B - OX




1348   20090417   Fri       13.45       T        B - HQ




1349   20090417   Fri       15.22       T          D




1350   20090417   Fri       15.40       T        B - KE



1351   20090417   Fri       15.48       T          D


1352   20090417   Fri       16.05       T          D




1353   20090418   Sat       09.20       E        B - DI




1354   20090418   Sat       09.43       T          D


1355   20090418   Sat       10.25       V        B - OX



1356   20090418   Sat       11.10       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

1357   20090420   Mon       09.02       T          D




1358   20090420   Mon       09.35       T          D




1359   20090420   Mon       13.00       T          D



1360   20090420   Mon       16.25       L          D




1361   20090420   Mon       15.06       T          D




1362   20090421   Tue       11.05       E          D



1363   20090421   Tue       11.35       T          D




1364   20090421   Tue       11.37       T        B - BA




1365   20090421   Tue       13.41       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

1366   20090421   Tue       15.50       T        B - HQ



1367   20090421   Tue       17.16       V        B - OX




1368   20090422   Wed       08.55       E          D


1369   20090422   Wed       09.45       T          D

1370   20090422   Wed       11.00       T          D




1371   20090422   Wed       14.55       V        B - OX




1372   20090422   Wed       17.08       T          D




1373   20090423   Thu       10.50       T          D




1374   20090423   Thu       11.59       T          D




1375   20090423   Thu       14.33       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

1376   20090423   Thu       15.25       T        B - MB

1377   20090424   Fri       10.20       T        B - OX



1378   20090424   Fri       11.30       T        B - CR




1379   20090424   Fri       13.00       E     via Community
                                                 Services




1380   20090424   Fri       13.15       T          D




1381   20090424   Fri       14.10       E          D



1382   20090424   Fri       16.43       T          D

1383   20090424   Fri       16.50       T          D




1384   20090424   Fri       17.05       V        B - OX




1385   20090424   Fri       17.10       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

1386   20090424   Fri       17.12       T          D




1387   20090427   Mon       09.37       T        B - OX

1388   20090427   Mon       11.20       T          D




1389   20090427   Mon       11.26       T          D




1390   20090427   Mon       11.28       T          D




1391   20090427   Mon       11.38       T          D




1392   20090427   Mon       12.03       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

1393   20090427   Mon       14.20       T          D




1394   20090428   Tue       09.10       E          D




1395   20090428   Tue       09.10       E          D




1396   20090428   Tue       09.29       T          D




1397   20090428   Tue       10.55       E        B - HQ




1398   20090428   Tue       11.57       T        B - OX

1399   20090428   Tue       15.12       V        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

1400   20090428   Tue       17.11       T          D




1401   20090428   Tue       18.10       V        B - OX




1402   20090429   Wed       11.23       T        B - KE




1403   20090429   Wed       12.00       V        B - OX



1404   20090429   Wed       13.00       T        B - OX

1405   20090429   Wed       14.03       T        B - BI




1406   20090429   Wed       14.10       E          D

1407   20090429   Wed       14.10       E          D
       Oxfordshire Libraries Answers Direct Enquiry Log

1408   20090429   Wed       17.30       T          D




1409   20090430   Thu       10.56       T        B - PE




1410   20090430   Thu       16.11       T          D


1411   20090430   Thu       16.42       T        B - OX



1412   20090501   Fri       09.45       T          D




1413   20090501   Fri       10.36       T          D



1414   20090501   Fri       11.25       E          D

1415   20090501   Fri       11.45       E          D



1416   20090501   Fri       12.15       T        B - OX
1417   20090501   Fri       14.20       T        B - WH


1418   20090501   Fri       15.32       T        B - GR

1419   20090501   Fri       15.37       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

1420   20090502   Sat       09.08       E        B - WN



1421   20090502   Sat       10.27       T          D




1422   20090502   Sat       13.35       T          D




1423   20090502   Sat       15.40       E          D



1424   20090502   Sat       15.40       E          D



1425   20090505   Tue       09.09       T          D



1426   20090505   Tue       09.41       E        B - WI




1427   20090505   Tue       11.40       T          D




1428   20090505   Tue       13.23       E          D




1429   20090505   Tue       17.19       T        B - HE
       Oxfordshire Libraries Answers Direct Enquiry Log

1430   20090505   Tue       17.24       E          D

1431   20090506   Wed       09.00       E          D




1432   20090506   Wed       09.40       T        B - MG


1433   20090506   Wed       13.55       V        B - OX


1434   20090506   Wed       15.45       T          D




1435   20090506   Wed       17.00       T        B - BP


1436   20090507   Thu       09.40       T        B - OX




1437   20090507   Thu       10.50       T        B - OX



1438   20090507   Thu       12.31       T          D




1439   20090507   Thu       12.35       T          D




1440   20090507   Thu       14.49       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

1441   20090507   Thu       15.53       T        B - KI




1442   20090508   Fri       13.10       V        B - OX




1443   20090508   Fri       15.05       T          D


1444   20090508   Fri       15.05       T          D


1445   20090509   Sat       14.36       T          D


1446   20090509   Sat       14.42       T          D



1447   20090509   Sat       15.24       T          D




1448   20090509   Sat       17.15       V        B - OX




1449   20090511   Mon       10.01       E          D
       Oxfordshire Libraries Answers Direct Enquiry Log

1450   20090511   Mon       11.06       T        B - CN




1451   20090511   Mon       15.41       T        B - OX




1452   20090512   Tue       10.50       T        B - HE




1453   20090512   Tue       13.19       T          D



1454   20090512   Tue       14.10       T        B - GO

1455   20090512   Tue       10.40       E          D


1456   20090512   Tue       16.13       T        B - SU




1457   20090513   Wed       09.44       E          D




1458   20090513   Wed       13.48       T        B - HO
       Oxfordshire Libraries Answers Direct Enquiry Log

1459   20090513   Wed       15.50       T          D




1460   20090513   Wed       16.40       E          D




1461   20090513   Wed       13.15       E          D



1462   20090513   Wed       13.45       T        B - OX




1463   20090513   Wed       15.12       T          D




1464   20090515   Fri       10.40       T        B - SO
       Oxfordshire Libraries Answers Direct Enquiry Log

1465   20090515   Fri       11.20       T          D




1466   20090515   Fri       15.08       E          D




1467   20090515   Fri       15.30       T          D

1468   20090516   Sat       11.49       T          D




1469   20090516   Sat       11.58       T          D




1470   20090518   Mon       9.40        E          D




1471   20090518   Mon       10.06       E        Enquire




1472   20090518   Mon       11.25       T          D




1473   20090518   Mon       11.30       V        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

1474   20090518   Mon       12.21       T          D




1475   20090518   Mon       15.06       T          D




1476   20090518   Mon       15.43       T          D




1477   20090518   Mon       16.34       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

1478   20090519   Tue       13.34       T          D




1479   20090519   Tue       14.00       V        B - OX




1480   20090519   Tue       14.11       T        B - OX




1481   20090519   Tue       15.03       T        B - BF




1482   20090519   Tue       15.50       T        B - BP
       Oxfordshire Libraries Answers Direct Enquiry Log

1483   20090519   Tue       17.30       V        B - OX




1484   20090520   Wed       09.38       T        B - OX




1485   20090520   Wed       10.57       T          D




1486   20090520   Wed       12.22       V        B - OX


1487   20090520   Wed       15.55       T          D



1488   20090521   Thu       09.45       V        B - BA




1489   20090521   Thu       10.50       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

1490   20090521   Thu       11.00       T        B - HE




1491   20090521   Thu       17.29       T        B - OX


1492   20090522   Fri       10.34       T        B - OX




1493   20090522   Fri       12.25       E        B - MA



1494   20090522   Fri       13.08       T          D




1495   20090522   Fri       14.14       T          D




1496   20090523   Sat       14.20       T          D




1497   20090523   Sat       14.45       V        B - OX




1498   20090523   Sat       15.30       T          D

1499   20090526   Tue       09.14       T          D

1500   20090526   Tue       11.07       T          D



1501   20090526   Tue       12.58       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

1502   20090526   Tue       13.44       T          D

1503   20090526   Tue       15.18       T          D




1504   20090526   Tue       15.30       T          D

1505   20090526   Tue       15.30       T          D



1506   20090526   Tue       15.42       V        B - OX




1507   20090526   Tue       16.56       T          D



1508   20090526   Tue       15.46       E          D

1509   20090527   Wed       09.00       E          D




1510   20090527   Wed       09.01       T          D


1511   20090527   Wed       11.48       T          D




1512   20090527   Wed       13.19       T        B - OX




1513   20090528   Thu       13.03       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

1514   20090528   Thu       17.15       T          D




1515   20090529   Fri       13.44       T          D



1516   20090529   Fri       13.55       T        B - BP




1517   20090529   Fri       15.15       T        B - HO




1518   20090529   Fri       16.00       E          D


1519   20090529   Fri       17.02       T        B - KI



1520   20090530   Sat       13.50       T          D


1521   20090601   Mon       09.40       T          D


1522   20090601   Mon       10.05       T          D




1523   20090601   Mon       11.08       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

1524   20090601   Mon       11.37       T          D




1525   20090601   Mon       13.43       T          D




1526   20090601   Mon       16.43       T          D




1527   20090602   Tue       09.16       T          D

1528   20090602   Tue       15.41       T          D




1529   20090602   Tue       16.59       T          D




1530   20090602   Tue       16.59       T          D




1531   20090603   Wed       09.55       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

1532   20090603   Wed       10.43       T          D


1533   20090603   Wed       11.18       T          D




1534   20090603   Wed       11.38       T          D


1535   20090603   Wed       13.40       T        B - BI




1536   20090604   Thu       15.36       T        B - MG




1537   20090604   Thu       16.20       T        B - OX


1538   20090604   Thu       11.15    V - when    B - CH
                                      visiting
                                      branch
1539   20090605   Fri       09.05        E         D



1540   20090605   Fri       11.30       T        B - OX




1541   20090605   Fri       13.25       T          D

1542   20090605   Fri       15.10       T        B - BF




1543   20090605   Fri       16.20       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

1544   20090606   Sat       14.35       T        B - BA




1545   20090606   Sat       16.57       T          D




1546   20090608   Mon       09.48       T        B - MG




1547   20090608   Mon       11.50       T          D




1548   20090608   Mon       12.53       T        B - HE




1549   20090608   Mon       14.09       T          D



1550   20090608   Mon       14.26       T        B - OX




1551   20090608   Mon       17.55       T        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

1552   20090609   Tue       10.36       V         B - OX




1553   20090609   Tue       10.37       V         B - OX


1554   20090609   Tue       11.19       E         B - GR


1555   20090609   Tue       12.22       T            D



1556   20090609   Tue       12.22       T            D


1557   20090609   Tue       16.15       T         B - BF


1558   20090609   Tue       17.21       V     B - OX (Security
                                                   Desk)
1559   20090610   Wed       09.40       T            D




1560   20090610   Wed       12.30       V         B - OX




1561   20090610   Wed       14.34       T            D


1562   20090610   Wed       15.45       T            D



1563   20090610   Wed       14.45       E         B - BP




1564   20090611   Thu       09.00       V         B - OX




1565   20090611   Thu       09.39       T         B - MG
       Oxfordshire Libraries Answers Direct Enquiry Log

1566   20090611   Thu       10.20        T          B - OX




1567   20090611   Thu       11.46        T            D




1568   20090611   Thu       14.35        V          B - OX

1569   20090611   Thu       14.45        T          B - OX




1570   20090611   Thu       16.15        T          B - AB




1571   20090612   Fri       10.03        T            D




1572   20090612   Fri       10.15        T          B - OX




1573   20090612   Fri       11.09        T            D

1574   20090612   Fri       12.15   V - induction     D
                                       for new
                                     councillors
       Oxfordshire Libraries Answers Direct Enquiry Log

1575   20090612   Fri       12.20   V - colleague     D
                                        in OX




1576   20090612   Fri       14.31        T          B - OX




1577   20090612   Fri       14.41        T            D




1578   20090612   Fri       14.45        T          B - GR




1579   20090612   Fri       15.34        T            D

1580   20090612   Fri       15.34        T            D




1581   20090612   Fri       15.37        T            D

1582   20090612   Fri       17.02        T            D

1583   20090613   Sat       13.30        T            D


1584   20090613   Sat       15.00     V - Didcot      D
                                     History Day
       Oxfordshire Libraries Answers Direct Enquiry Log

1585   20090613   Sat       15.20       T          D



1586   20090613   Sat       16.15       T          D


1587   20090613   Sat       16.38       T          D

1588   20090615   Mon       09.33       T        B - CN



1589   20090615   Mon       09.53       T          D


1590   20090615   Mon       10.14       T          D

1591   20090615   Mon       12.08       T          D




1592   20090615   Mon       12.21       T          D




1593   20090615   Mon       16.45       T          D



1594   20090615   Mon       16.45       T          D




1595   20090615   Mon       16.45       T          D

1596   20090615   Mon       16.45       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

1597   20090615   Tue       11.45       E          D


1598   20090616   Tue       11.42       V        B - OX



1599   20090616   Tue       12.11       T          D

1600   20090616   Tue       12.13       T          D


1601   20090616   Tue       13.33       T          D




1602   20090616   Tue       15.20       T          D

1603   20090616   Tue       15.57       T          D



1604   20090616   Tue       15.31       T        B - WT




1605   20090616   Tue       16.07       T          D



1606   20090616   Tue       17.30       T        B - OX




1607   20090617   Wed       10.47       T          D



1608   20090617   Wed       11.02       T          D

1609   20090617   Wed       11.02       T          D

1610   20090617   Wed       11.02       T          D

1611   20090617   Wed       12.26       V        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

1612   20090617   Wed       12.05       E          D




1613   20090617   Wed       13.28       T          D




1614   20090617   Wed       13.49       T          D


1615   20090617   Wed       13.49       T          D


1616   20090617   Wed       14.41       T          D

1617   20090617   Wed       14.58       T          D


1618   20090617   Wed       15.02       T          D


1619   20090617   Wed       16.33       T          D

1620   20090617   Wed       15.02       T          D

1621   20090618   Thu       09.50       T          D


1622   20090618   Thu       10.30       T        B - AB



1623   20090618   Thu       11.05       E          D

1624   20090618   Thu       11.30       T          D




1625   20090618   Thu       12.44       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

1626   20090618   Thu       13.15       T          D




1627   20090618   Thu       13.30       E          D


1628   20090618   Thu       14.20       T          D



1629   20090618   Thu       14.30       T          D




1630   20090618   Thu       15.05       T          D




1631   20090619   Fri       09.09       T          D



1632   20090619   Fri       14.38       T          D


1633   20090619   Fri       16.22       T          D



1634   20090619   Fri       16.39       T          D


1635   20090619   Fri       16.39       T          D




1636   20090620   Sat       10.40       T        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

1637   20090620   Sat       11.00       T        B - OX




1638   20090620   Sat       12.50       E          D




1639   20090622   Mon       10.46       T        B - OX




1640   20090622   Mon       11.21       T          D




1641   20090622   Mon       11.32       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

1642   20090622   Mon       14.09       E          D




1643   20090623   Tue       09.30       T          D


1644   20090623   Tue       10.31       T        B - KI


1645   20090623   Tue       12.33       T          D




1646   20090623   Tue       14.57       T        B - OX




1647   20090623   Tue       16.27       T          D



1648   20090623   Tue       16.41       T          D

1649   20090623   Tue       16.44       T          D
         Oxfordshire Libraries Answers Direct Enquiry Log

1650    20090623      Tue     16.55       T          D




1651    20090623      Tue     18.47       V        B - OX




1652    20090624      Wed     09.10       E          D




1653     20090624     Wed     09.15       E          D
       NB Answers
       Direct 0845
        phone line
       out of order
        from 11.30
         20090624
        until 11.30
         20090625
1654    20090625      Thu     11.39       V        B - OX


1655    20090625      Thu     13.30       E          D




1656    20090625      Thu     17.27       T          D


1657    20090626      Fri     09.00       E          D




1658    20090626      Fri     09.34       E        B - HQ
       Oxfordshire Libraries Answers Direct Enquiry Log

1659   20090626   Fri       11.47       T          D




1660   20090626   Fri       13.20       T          D




1661   20090626   Fri       13.45       T        B - OX




1662   20090626   Fri       14.11       T          D




1663   20090626   Fri       15.25       T        B - BA




1664   20090626   Fri      16.00        T        B - OX




1665   20090627   Sat       14.58       T          D

1666   20090629   Mon       09.40       E        B - HQ
       Oxfordshire Libraries Answers Direct Enquiry Log

1667   20090629   Mon       11.15       T        B - OX




1668   20090629   Mon       11.50       T          D



1669   20090629   Mon       12.27       T          D



1670   20090629   Mon       12.37       T          D




1671   20090629   Mon       15.47       T        B - OX




1672   20090629   Mon       16.48       T        B - OX




1673   20090629   Mon       17.25       T          D




1674   20090630   Tue       10.11       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

1675   20090630   Tue       10.43       T          D




1676   20090630   Tue       11.45       T          D




1677   20090630   Tue       12.08       T          D




1678   20090630   Tue       12.59       T          D




1679   20090630   Tue       13.29       T          D




1680   20090630   Tue       15.10       T          D




1681   20090630   Tue       15.16       T        B - OX



1682   20090630   Tue       15.19       T        B - OX




1683   20090630   Tue       15.21       T        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

1684   20090630   Tue       16.30       V        B - OX




1685   20090630   Tue       17.14       T        B - OX




1686   20090701   Wed       10.46       T          D



1687   20090701   Wed       11.00       T          D

1688   20090701   Wed       12.35       V        B - OX


1689   20090701   Wed       13.30       V        B - OX




1690   20090701   Wed       14.04       T          D



1691   20090701   Wed       14.40       E        B - CN

1692   20090701   Wed       15.58       T          D




1693   20090701   Wed       16.03       T          D


1694   20090701   Wed       16.15       T          D



1695   20090701   Wed       16.25       T        B - OX




1696   20090701   Wed       15.00       E      B - HQ CSU
       Oxfordshire Libraries Answers Direct Enquiry Log

1697   20090701   Wed       17.08       E          D



1698   20090702   Thu       10.24       T          D




1699   20090702   Thu       10.30       T          D




1700   20090702   Thu       11.42       T          D




1701   20090702   Thu       14.25       T          D

1702   20090703   Fri       09.05       T          D




1703   20090703   Fri       09.10       E          D



1704   20090703   Fri       10.00       E        B - HE


1705   20090703   Fri       10.38       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

1706   20090703   Fri       12.30       T        B - OX




1707   20090703   Fri       15.26       T          D




1708   20090703   Fri       15.54       T          D

1709   20090704   Sat       09.35       T        B - BA



1710   20090704   Sat       14.18       T          D


1711   20090704   Sat       14.27       T          D

1712   20090706   Mon       09.45       T          D


1713   20090706   Mon       10.04       T        B - MG



1714   20090706   Mon       10.51       T        B - OX




1715   20090706   Mon       11.06       T        B - OX




1716   20090706   Mon       11.51       T        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

1717   20090706   Mon       13.53       T            D




1718   20090706   Mon       14.41       T            D




1719   20090706   Mon       14.41       T            D



1720   20090706   Mon       14.41       T            D




1721   20090706   Mon       16.04       T            D


1722   20090706   Mon       16.13       E            D



1723   20090706   Mon       16.44       T            D



1724   20090706   Mon       16.55       T          B - OX



1725   20090707   Tue       11.17       T     B - OX Reception




1726   20090707   Tue       13.21       T            D


1727   20090707   Tue       14.14       T          B - AB




1728   20090707   Tue       15.06       T            D
       Oxfordshire Libraries Answers Direct Enquiry Log

1729   20090707   Tue       15.09       T        B - AD



1730   20090707   Tue       17.40       V        B - OX




1731   20090708   Wed       12.57       T          D




1732   20090708   Wed       13.24       T          D




1733   20090708   Wed       15.23       E          D




1734   20090708   Thu       09.04       E          D




1735   20090709   Thu       09.05       T          D



1736   20090709   Thu       11.05       T        B - KI



1737   20090709   Thu       16.27       T          D



1738   20090709   Thu       16.41       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

1739   20090710   Fri       09.18       T          D




1740   20090710   Fri       10.13       E        B - AB




1741   20090710   Fri       11.30       E          D



1742   20090710   Fri       11.54       T          D




1743   20090710   Fri       12.24       T          D




1744   20090710   Fri       15.25       T          D




1745   20090711   Sat       09.00       T          D

1746   20090711   Sat       09.35       E          D
       Oxfordshire Libraries Answers Direct Enquiry Log

1747   20090711   Sat       11.29       T        B - OX




1748   20090711   Sat       12.40       T        B - OX




1749   20090711   Sat       16.12       T          D


1750   20090713   Mon       09.15       T          D



1751   20090713   Mon       10.02       T          D




1752   20090713   Mon       11.12       V        B - OX




1753   20090713   Mon       11.37       T          D




1754   20090713   Mon       12.09       T        B - HQ
       Oxfordshire Libraries Answers Direct Enquiry Log

1755   20090713   Mon       12.38       T          D




1756   20090713   Mon       13.29       T          D


1757   20090713   Mon       14.00       T        B - OX



1758   20090713   Mon       14.47       T          D


1759   20090713   Mon       17.38       T        B - OX
1760   20090714   Tue       09.30       T        B - CN



1761   20090714   Tue       09.34       T          D


1762   20090714   Tue       09.36       T          D


1763   20090714   Tue       10.13       T          D


1764   20090714   Tue       10.38       T          D




1765   20090714   Tue       11.06       T          D




1766   20090714   Tue       13.08       E          D
       Oxfordshire Libraries Answers Direct Enquiry Log

1767   20090714   Tue       13.23       E          D




1768   20090714   Tue       13.37       E          D




1769   20090714   Tue       15.34       T        B - OX




1770   20090714   Tue       15.41       T          D




1771   20090714   Tue       16.09       T          D


1772   20090714   Tue       17.15       T        B - OX




1773   20090715   Wed       09.00       E          D

1774   20090715   Wed       09.32       T          D




1775   20090715   Wed       09.48       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

1776   20090715   Wed       11.22       T          D




1777   20090715   Wed       11.44       T        B - OX




1778   20090715   Wed       14.00       V        B - OX




1779   20090715   Wed       14.15       E          D




1780   20090715   Wed       14.54       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

1781   20090715   Wed       15.44       T          D




1782   20090715   Wed       16.15       T        B - OX




1783   20090715   Wed       17.00       E          D




1784   20090716   Thu       10.01       T          D



1785   20090716   Thu       10.05       T          D



1786   20090716   Thu       10.14       T          D



1787   20090716   Thu       10.42       T          D




1788   20090716   Thu       10.48       T          D




1789   20090716   Thu       11.30       V        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

1790   20090716   Thu       12.44       T          D




1791   20090716   Thu       14.19       V        B - OX




1792   20090716   Thu       16.14       E          D



1793   20090717   Fri       09.00       E          D



1794   20090717   Fri       13.11       V        B - OX




1795   20090718   Sat       09.00       E          D



1796   20090718   Sat       11.37       T          D




1797   20090718   Sat       12.20       T        B - HE
       Oxfordshire Libraries Answers Direct Enquiry Log

1798   20090718   Sat       13.00       T          D




1799   20090718   Sat       14.50       V        B - OX




1800   20090720   Mon       09.04       T          D

1801   20090720   Mon       10.10       V        B - OX



1802   20090720   Mon       10.54       T        B - BP




1803   20090720   Mon       11.33       T        B - HT


1804   20090720   Mon       11.59       T          D




1805   20090720   Mon       12.03       E        B - TH
       Oxfordshire Libraries Answers Direct Enquiry Log

1806   20090720   Mon       14.18       T          D




1807   20090720   Mon       14.18       T          D




1808   20090721   Tue       09.47       T          D




1809   20090721   Tue       14.24       T        B - OX

1810   20090721   Tue       15.06       T        B - OX


1811   20090721   Tue       15.10       T        B - OX



1812   20090721   Tue       16.10       T        B - WN
       Oxfordshire Libraries Answers Direct Enquiry Log

1813   20090721   Tue       17.35       T        B - AD




1814   20090722   Wed       12.25       T          D




1815   20090722   Wed       11.50       T          D




1816   20090722   Wed       11.30       E        B - BA

1817   20090722   Wed       14.55       T        B - OX




1818   20090723   Thu       09.10       E          D



1819   20090723   Thu       12.21       T          D




1820   20090723   Thu       14.30       E          D

1821   20090723   Thu       16.27       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

1822   20090724   Fri       09.00       L          D




1823   20090724   Fri       10.12       T          D




1824   20090724   Fri       10.40       T        B - CO




1825   20090724   Fri       11.49       T          D



1826   20090724   Fri       11.00       E        B - OX




1827   20090724   Fri       14.02       T        B - GO




1828   20090724   Fri       14.20       T        B - CA




1829   20090724   Fri       14.47       T        B - OX


1830   20090724   Fri       16.00       V        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

1831   20090724   Fri       16.05       E          D




1832   20090724   Fri       16.30       T        B - WH




1833   20090725   Sat       09.53       T          D



1834   20090725   Sat       14.37       T          D


1835   20090725   Sat       15.08       T          D

1836   20090725   Sat       15.44       T          D


1837   20090727   Mon       09.31       E          D




1838   20090727   Mon       09.43       E          D




1839   20090727   Mon       10.46       T        B - OX




1840   20090727   Mon       11.50       E          D
       Oxfordshire Libraries Answers Direct Enquiry Log

1841   20090727   Mon       12.00       T        B - OX




1842   20090727   Mon       13.32       T        B - OX



1843   20090727   Mon       14.38       T          D


1844   20090727   Mon       14.56       T          D

1845   20090727   Mon       15.01       T        B - OX




1846   20090727   Mon       15.15       V        B - OX




1847   20090727   Mon       17.22       T          D




1848   20090728   Tue       10.23       T          D

1849   20090728   Tue       11.49       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

1850   20090728   Tue       12.51       T          D

1851   20090728   Tue       13.03       E         OCC




1852   20090728   Tue       14.02       E          D




1853   20090729   Wed       09.32       T          D




1854   20090729   Wed       10.25       T        B - HE


1855   20090729   Wed       10.35       T        B - BI




1856   20090729   Wed       10.50       T          D




1857   20090729   Wed       13.00       E          D



1858   20090729   Wed       13.50       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

1859   20090729   Wed       14.30       T          D




1860   20090729   Wed       15.40       T          D




1861   20090729   Wed       18.12       T        B - OX




1862   20090729   Wed       18.24       E          D

1863   20090730   Wed       09.00       E        Enquire




1864   20090730   Thu       10.25       T          D



1865   20090730   Thu       10.58       T         B-WI




1866   20090730   Thu       12.25       T          D




1867   20090730   Thu       12.58       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

1868   20090730   Thu       13.02       T        B - OX




1869   20090730   Thu       16.14       T           D
1870   20090730   Thu       16.37       T        B - WH




1871   20090730   Thu       16.40       T          D




1872   20090730   Thu       17.05       T          D




1873   20090730   Thu       17.30       T          D




1874   20090731   Fri       09.55       T          D



1875   20090731   Fri       11.50       T          D




1876   20090731   Fri       15.10       T        B - HO



1877   20090731   Fri       15.25       T        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

1878   20090801   Sat       12.28       T        B - OX




1879   20090801   Sat       15.49       T          D




1880   20090803   Mon       10.11       T        B - OX




1881   20090803   Mon       10.38       T          D



1882   20090803   Mon       11.26       T          D




1883   20090803   Mon       11.32       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

1884   20090803   Mon       11.42       T          D




1885   20090803   Mon       14.22       T          D




1886   20090803   Mon       15.11       T          D




1887   20090803   Mon       15.23       T          D




1888   20090803   Mon       15.34       T       B - OX-J




1889   20090803   Mon       18.12       T        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

1890   20090804   Tue       09.00       E          D




1891   20090804   Tue       09.00       E          D




1892   20090804   Tue       11.25       T          D




1893   20090804   Tue       11.46       T          D




1894   20090804   Tue       12.09       T          D


1895   20090804   Tue       11.57       T          D




1896   20090804   Tue       12.51       T        B - OX




1897   20090804   Tue       14.14       T        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

1898   20090804   Tue       14.58       T        B - BF




1899   20090804   Tue       15.47       T          D




1900   20090804   Tue       17.45       E          D


1901   20090804   Tue       18.23       T          D




1902   20090804   Tue       18.37       T          D




1903   20090805   Wed       09.00       E          D
       Oxfordshire Libraries Answers Direct Enquiry Log

1904   20090805   Wed       09.23       E          D




1905   20090805   Wed       10.25       T          D




1906   20090805   Wed       11.30       T          D




1907   20090805   Wed       13.05       E          D


1908   20090805   Wed       13.12       T        B - OX



1909   20090805   Wed       14.05       V        B - OX



1910   20090805   Wed       14.19       T          D


1911   20090805   Wed       14.20       V        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

1912   20090805   Wed       14.40       T        B - OX




1913   20090805   Wed       16.16       T          D


1914   20090805   Wed       17.00       T          D




1915   20090805   Wed       17.46       T          D

1916   20090806   Thu       10.55       V        B - OX




1917   20090806   Thu       12.11       T        B - OX



1918   20090806   Thu       13.36       T          D

1919   20090806   Thu       14.28       T        B - OX




1920   20090806   Thu       16.14       T        B - SU
       Oxfordshire Libraries Answers Direct Enquiry Log

1921   20090807   Fri       11.14       T          D




1922   20090807   Fri       11.48       T        B - OX




1923   20090807   Fri       12.06       E          D


1924   20090807   Fri       13.45       T        B - CO


1925   20090807   Fri       15.35       T          D




1926   20090807   Fri       17.14       T          D


1927   20090808   Sat       15.11       T        B - OX




1928   20090810   Mon       09.14       T        B - OX




1929   20090810   Mon       09.14       L          D




1930   20090810   Mon       10.25       T        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

1931   20090810   Mon       10.40       T          D




1932   20090810   Mon       11.02       T          D




1933   20090810   Mon       12.08       T        B - OX



1934   20090810   Mon       12.26       T          D




1935   20090810   Mon       14.10       T        B - MG



1936   20090810   Mon       16.07       T          D




1937   20090811   Tue       10.09       T        B - WN



1938   20090811   Tue       11.17       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

1939   20090811   Tue       11.52       T          D




1940   20090811   Tue       12.27       T          D




1941   20090811   Tue       13.32       T          D




1942   20090811   Tue       16.47       T          D




1943   20090811   Tue       18.54       T          D



1944   20090812   Wed       11.25       T        B - OX



1945   20090812   Wed       11.35       T          D


1946   20090812   Wed       11.58       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

1947   20090812   Wed       14.02       T        B - OX




1948   20090812   Wed       13.49       E          D



1949   20090812   Wed       14.49       E          D
1950   20090812   Wed       15.05       T          D


1951   20090812   Wed       16.30       T        B - OX

1952   20090812   Wed       16.40       L          D




1953   20090813   Thu       10.02       E          D




1954   20090813   Thu       12.25       T        B - WL




1955   20090813   Thu       13.41       T          D




1956   20090813   Thu       14.01       E          D
       Oxfordshire Libraries Answers Direct Enquiry Log

1957   20090813   Thu       17.26       T          D



1958   20090814   Fri       10.05       T        B - KI

1959   20090814   Fri       10.25       T        B - OX




1960   20090814   Fri       13.32       T        B - HT




1961   20090814   Fri       16.04       E        B - WN




1962   20090815   Sat       09.00       E          D




1963   20090815   Sat       10.27       T          D



1964   20090815   Sat       10.40       T          D




1965   20090815   Sat       11.29       T        B - OX




1966   20090815   Sat       11.40       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

1967   20090815   Sat       12.30       V        B - OX




1968   20090815   Sat       12.58       T        B - OX


1969   20090817   Mon       12.19       T          D




1970   20090817   Mon       12.57       T          D




1971   20090817   Mon       14.15       T          D


1972   20090817   Mon       14.29       E        B - HQ




1973   20090818   Tue       09.05       E          D


1974   20090818   Tue       09.15       E      B - HQ CSU



1975   20090818   Tue       12.59       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

1976   20090818   Tue       13.40       E          D




1977   20090818   Tue       15.08       T        B - OX




1978   20090818   Tue       16.08       T          D

1979   20090818   Tue       16.30       T           D
1980   20090819   Wed       10.38       T        B - OX




1981   20090819   Wed       11.28       T        B - AB
1982   20090819   Wed       12.11       T        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

1983   20090819   Wed       15.20       T          D



1984   20090820   Thu       09.25       E          D




1985   20090820   Thu       10.29       T          D




1986   20090820   Thu       12.22       T        B - OX




1987   20090820   Thu       13.10       T          D




1988   20090820   Thu       14.49       T          D




1989   20090820   Thu       15.40       E          D



1990   20090820   Thu       16.26       T        B - AB




1991   20090821   Fri       09.00       T        B - CN
       Oxfordshire Libraries Answers Direct Enquiry Log

1992   20090821   Fri       09.00       E      B - HQ CSU




1993   20090821   Fri       17.08       V        B - OX




1994   20090822   Sat       13.34       V         B-OX




1995   20090822   Sat       13.45       T          D




1996   20090822   Sat       14.06       T          D


1997   20090824   Mon       09.00       E          D
       Oxfordshire Libraries Answers Direct Enquiry Log

1998   20090824   Mon       09.00       E          D




1999   20090824   Mon       11.00       T        B - OX




2000   20090824   Mon       11.43       T          D



2001   20090824   Mon       13.05       T        B - OX




2002   20090824   Mon       15.22       T          D




2003   20090824   Mon       15.34       T        B - CN
       Oxfordshire Libraries Answers Direct Enquiry Log

2004   20090824   Mon       16.27       T          D




2005   20090824   Mon       16.55       V        B - OX




2006   20090825   Tue       09.58       T          D




2007   20090825   Tue       10.40       V       B - OX-J




2008   20090825   Tue       11.19       T        B - OX




2009   20090825   Tue       14.22       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

2010   20090825   Tue       15.02       E          D




2011   20090826   Wed       09.00       E          D



2012   20090826   Wed       09.00       E          D


2013   20090826   Wed       10.05       V        B - OX




2014   20090826   Wed       10.45       T          D




2015   20090826   Wed       11.12       T          D



2016   20090826   Wed       11.28       T          D


2017   20090826   Wed       11.35       T          D

2018   20090826   Wed       12.18       T        B - WH




2019   20090826   Wed       14.38       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

2020   20090826   Wed       16.35       T          D




2021   20090827   Thu       09.45       T          D



2022   20090827   Thu       09.50       E          D




2023   20090827   Thu       15.05       T          D

2024   20090827   Thu       15.11       T          D



2025   20090828   Fri       11.20       T          D


2026   20090828   Fri       10.49       E          D



2027   20090828   Fri       11.03       E          D




2028   20090828   Fri       11.27       V        B - OX

2029   20090828   Fri       16.09       T          D

2030   20090828   Fri       16.40       T        B - WH




2031   20090828   Fri       17.14       V        B - OX




2032   20090901   Tue       09.15       E          D
       Oxfordshire Libraries Answers Direct Enquiry Log

2033   20090901   Tue       09.21       E          D



2034   20090901   Tue       10.32       T          D



2035   20090901   Tue       11.20       T        B - OX

2036   20090901   Tue       11.23       V        B - OX


2037   20090901   Tue       10.50       T        B - OX




2038   20090901   Tue       10.51       T        B - OX


2039   20090901   Tue       12.05       T          D

2040   20090901   Tue       14.21       T          D


2041   20090901   Tue       14.26       T          D



2042   20090901   Tue       15.23       T          D


2043   20090901   Tue       15.35       V        B - OX



2044   20090901   Tue       16.30       T          D


2045   20090902   Wed       10.28       T        B - CO




2046   20090902   Wed       11.30       T        B - BI


2047   20090902   Wed       12.05       T        B - HT


2048   20090902   Wed       13.29       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

2049   20090902   Wed       13.35       T          D


2050   20090902   Wed       14.12       T          D




2051   20090902   Wed       16.15       T           D
2052   20090903   Thu       11.50       T        B - OX




2053   20090903   Thu       12.40       T          D




2054   20090903   Thu       12.45       T          D




2055   20090904   Fri       12.22       T          D


2056   20090904   Fri       12.35       T          D




2057   20090904   Fri       13.31       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

2058   20090904   Fri       15.11       E          D




2059   20090905   Sat       11.28       T          D




2060   20090906   Sat       15.45       T        B - OX




2061   20090907   Mon       09.00       E          D




2062   20090907   Mon       09.06       E          D




2063   20090907   Mon       09.09       T          D

2064   20090907   Mon       11.52       T        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

2065   20090907   Mon       13.06       V        B - OX




2066   20090907   Mon       14.57       T          D




2067   20090907   Mon       15.41       T          D




2068   20090907   Mon       16.01       T        B - BL



2069   20090908   Tue       11.20       T        B - MB




2070   20090908   Tue       11.50       T        B - OX




2071   20090908   Tue       12.26       T        B - GR
       Oxfordshire Libraries Answers Direct Enquiry Log

2072   20090908   Tue       15.26       T        B - KI




2073   20090909   Wed       09.00       E      B - HQ CSU




2074   20090909   Wed       09.50       T          D


2075   20090909   Wed       11.32       T        B - OX




2076   20090909   Wed       11.47       V        B - OX




2077   20090909   Wed       12.30       T          D




2078   20090909   Wed       14.52       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

2079   20090909   Wed       14.58       T          D




2080   20090910   Thu       10.14       T          D



2081   20090910   Thu       12.14       T        B - OX




2082   20090910   Thu       13.40       T        B - EY




2083   20090910   Thu       15.24       T        B - DI


2084   20090911   Fri       10.10       E          D




2085   20090911   Fri       11.32       T          D



2086   20090911   Fri       13.52       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

2087   20090911   Fri       14.34       T          D




2088   20090911   Fri       14.45       V        B - OX



2089   20090911   Fri       15.59       T          D



2090   20090911   Fri       16.00       T          D


2091   20090911   Fri       16.35       T          D


2092   20090911   Fri       16.55       T          D




2093   20090912   Sat       09.00       E          D




2094   20090912   Sat       11.56       T          D

2095   20090912   Sat       14.44       T          D



2096   20090914   Mon       09.55       T          D




2097   20090914   Mon       11.12       V        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

2098   20090914   Mon       11.49       T          D


2099   20090914   Mon       11.49       T          D




2100   20090914   Mon       11.49       T          D




2101   20090914   Mon       12.37       T        B - OX




2102   20090914   Mon       13.47       T          D



2103   20090914   Mon       13.53       T          D



2104   20090914   Mon       15.02       T          D




2105   20090914   Mon       15.06       T          D



2106   20090914   Mon       15.44       T          D




2107   20090915   Tue       09.51       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

2108   20090915   Tue       12.00       T          D




2109   20090915   Tue       13.07       T        B - OX



2110   20090915   Tue       13.19       T          D




2111   20090915   Tue       14.35       T           D
2112   20090915   Tue       15.02       V        B - OX




2113   20090915   Tue       15.32       V        B - OX




2114   20090915   Tue       16.35       T        B - OX




2115   20090916   Wed       12.05       E          D




2116   20090914   Wed       14.19       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

2117   20090914   Wed       16.03       T        B - OX




2118   20090917   Thu       10.43       T          D


2119   20090917   Thu       11.28       T          D


2120   20090917   Thu       12.02       E          D



2121   20090917   Thu       12.15       E          D


2122   20090917   Thu       12.29       T          D




2123   20090917   Thu       12.29       T          D




2124   20090917   Thu       13.37       T          D




2125   20090918   Fri       10.55       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

2126   20090918   Fri       11.04       T          D




2127   20090918   Fri       11.13       T          D




2128   20090918   Fri       12.01       T          D


2129   20090919   Sat       10.18       V        B - OX


2130   20090919   Sat       10.40       V        B - OX

2131   20090921   Mon       09.10       E          D




2132   20090921   Mon       11.17       E          D




2133   20090921   Mon       13.23       T        B - OX



2134   20090921   Mon       14.10       T        B - OX



2135   20090921   Mon       14.31       T        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

2136   20090921   Mon       14.41       T          D

2137   20090921   Mon       15.23       E      B - HQ LCSU




2138   20090922   Tue       10.05       T        B - EY




2139   20090922   Tue       12.40       V        B - OX




2140   20090922   Tue       14.20       T        B - BA




2141   20090922   Tue       15.40       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

2142   20090923   Wed       11.01       T          D




2143   20090923   Wed       12.35       T          D



2144   20090923   Wed       13.50       E      B - HQ LCSU

2145   20090923   Wed       13.50       E      B - HQ LCSU


2146   20090923   Wed       16.33       T          D




2147   20090924   Thu       09.33       T          D


2148   20090924   Thu       09.47       T          D



2149   20090924   Thu       14.35       T          D


2150   20090924   Thu       14.44       T          D

2151   20090924   Thu       14.50       T          D

2152   20090924   Thu       15.56       T          D



2153   20090924   Thu       16.17       T          D


2154   20090924   Thu       16.17       T        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

2155   20090924   Thu       16.19       T        B - OX



2156   20090924   Thu       16.38       T          D


2157   20090924   Thu       16.40       E          D



2158   20090924   Thu       17.00       E          D




2159   20090925   Fri       15.12       T        B - CO




2160   20090925   Fri       16.02       T        B - FA




2161   20090926   Sat       09.25       V        B - OX




2162   20090926   Sat       10.15       V        B - OX




2163   20090926   Sat       10.55       T          D


2164   20090926   Sat       11.25       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

2165   20090926   Sat       11.30       T          D




2166   20090926   Sat       11.35       T        B - HT


2167   20090926   Sat       11.45       T          D



2168   20090926   Sat       11.52       T          D



2169   20090926   Sat       14.20       T        B - OX



2170   20090926   Sat       14.55       T          D




2171   20090926   Sat       16.15       T        B - OX




2172   20090928   Mon       09.00       E          D
       Oxfordshire Libraries Answers Direct Enquiry Log

2173   20090928   Mon       11.58       V        B - OX




2174   20090928   Mon       11.48       E        B - HQ


2175   20090928   Mon       12.24       T        B - OX




2176   20090928   Mon       13.26       T          D




2177   20090928   Mon       13.39       T        B - MD




2178   20090928   Mon       15.28       T          D




2179   20090928   Mon       16.52       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

2180   20090929   Tue       09.11       T          D




2181   20090929   Tue       10.53       T          D



2182   20090929   Tue       12.31       T        B - WN




2183   20090929   Tue       13.01       T          D

2184   20090929   Tue       15.05       T          D

2185   20090929   Tue       15.55       V        B - OX




2186   20090929   Tue       16.28       T          D




2187   20090929   Tue       16.44       T        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

2188   20090929   Tue       17.15       V        B - OX




2189   20090930   Wed       09.08       E          D




2190   20090930   Wed       09.17       E          D




2191   20090930   Wed       09.58       T          D




2192   20090930   Wed       10.26       T          D

2193   20090930   Wed       14.36       T          D




2194   20091001   Thu       09.47       E      B - HQ LCSU
       Oxfordshire Libraries Answers Direct Enquiry Log

2195   20091001   Thu       10.56       T          D

2196   20091001   Thu       13.09       T        B - OX




2197   20091001   Thu       13.50       V        B - OxS



2198   20091001   Thu       14.24       E      B - HQ LCSU




2199   20091001   Thu       14.31       T          D

2200   20091001   Thu       16.36       V          D



2201   20091001   Thu       16.52       T          D




2202   20091002   Fri       10.35       T          D



2203   20091002   Fri       11.45       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

2204   20091002   Fri       12.03       V        B - OX




2205   20091002   Fri       15.38       V        B - OX




2206   20091003   Sat       11.37       T          D


2207   20091003   Sat       11.47       T        B - WN




2208   20091005   Mon       10.53       T          D

2209   20091005   Mon       10.58       T          D




2210   20091005   Mon       12.14       E          D




2211   20091005   Mon       14.47       T        B - OX


2212   20091005   Mon       14.56       T        B - HO
       Oxfordshire Libraries Answers Direct Enquiry Log

2213   20091005   Mon       16.48       T          D




2214   20091006   Tue       10.59       E          D




2215   20091006   Tue       14.58       E          D




2216   20091006   Tue       15.08       V        B - OX




2217   20091006   Tue       15.29       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

2218   20091006   Tue       17.25       V        B - OX




2219   20091007   Wed       10.26       T        B - WI




2220   20091007   Wed       11.48       T          D




2221   20091007   Wed       12.21       T        B - OX




2222   20091007   Wed       14.43       T          D



2223   20091008   Thu       09.00       V        B - OX




2224   20091008   Thu       11.15       T          D




2225   20091008   Thu       15.17       T        B - KI
       Oxfordshire Libraries Answers Direct Enquiry Log

2226   20091009   Fri       11.30       T        B - GO




2227   20091009   Fri       13.16       V        B - OX


2228   20091009   Fri       13.20       E          D


2229   20091010   Sat       12.15       V        B - OX


2230   20091010   Sat       12.45       T        B - WH




2231   20091010   Sat       16.30       T        B - HT




2232   20091012   Mon       09.00       E          D




2233   20091012   Mon       14.30       T          D




2234   20091012   Mon       15.52       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

2235   20091012   Mon       16.03       E          D




2236   20091012   Mon       16.21       T        B - KI




2237   20091012   Mon       17.01       T          D




2238   20091013   Tue       10.47       T        B - OX


2239   20091013   Tue       11.50       T          D


2240   20091013   Tue       12.23       E          D




2241   20091013   Tue       14.03       E        B - AB


2242   20091013   Tue       15.16       T          D




2243   20091013   Tue       15.25       E          D




2244   20091014   Wed       09.30       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

2245   20091014   Wed       09.47       T        B - OX


2246   20091014   Wed       10.38       T          D




2247   20091014   Wed      09.45        E        B - OX

2248   20091014   Wed       11.55       T        B - DE




2249   20091014   Wed       12.05       T        B - WI




2250   20091014   Wed       12.43       T          D

2251   20091015   Thu       10.25       T        B - WN



2252   20091015   Thu       11.13       T        B - BA




2253   20091015   Thu       13.25       T          D




2254   20091015   Thu       15.13       E          D


2255   20091015   Thu       16.26       E          D



2256   20091015   Thu       18.39       T        B - BA
       Oxfordshire Libraries Answers Direct Enquiry Log

2257   20091016   Fri       10.25       T        B - OX




2258   20091016   Fri       10.30       T        B - HQ




2259   20091016   Fri       10.55       T          D




2260   20091016   Fri       12.15       T          D




2261   20091016   Fri       13.56       T        B - BP




2262   20091016   Fri       15.22       T          D


2263   20091017   Sat       10.25       T        B - OX


2264   20091017   Sat       15.10       T        B - CO




2265   20091019   Mon       09.05       E          D
       Oxfordshire Libraries Answers Direct Enquiry Log

2266   20091019   Mon       09.47       T          D




2267   20091019   Mon       10.16       T          D




2268   20091019   Mon       10.29       T          D


2269   20091019   Mon       11.02       T          D



2270   20091019   Mon       10.40       T        B - CO




2271   20091019   Mon       16.11       V        B - OX




2272   20091019   Mon       16.20       E          D

2273   20091019   Mon       16.58       T          D




2274   20091020   Tue       09.00       E          D
       Oxfordshire Libraries Answers Direct Enquiry Log

2275   20091020   Tue       13.14       E      B - HQ LCSU




2276   20091020   Tue       14.03       E          D




2277   20091020   Tue       14.38       T        B - OX



2278   20091020   Tue       15.24       T        B - OX




2279   20091020   Tue       15.37       E      B - HQ LCSU



2280   20091020   Tue       18.15       V        B - OX




2281   20091021   Wed       09.45       E          D


2282   20091021   Wed       12.00       V        B - OX

2283   20091021   Wed       13.23       T          D




2284   20091021   Wed       14.23       T          D


2285   20091021   Wed       18.04       T          D


2286   20091021   Wed       18.28       V        B - OX



2287   20091021   Wed       18.29       V        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

2288   20091022   Thu       09.00       T          D




2289   20091022   Thu       09.49       T          D


2290   20091022   Thu       10.38       T          D




2291   20091022   Thu       12.58       V        B - OX




2292   20091022   Thu       14.40       T          D




2293   20091022   Thu       16.40       E          D




2294   20091022   Thu       17.00       T        B - OX




2295   20091022   Thu       14.35       E          D



2296   20091022   Thu       17.41       T        B - DE
       Oxfordshire Libraries Answers Direct Enquiry Log

2297   20091023   Fri       10.18       T        B - OX




2298   20091023   Fri       12.26       T          D



2299   20091023   Fri       12.33       T        B - OX




2300   20091023   Fri       12.45       E          D




2301   20091023   Fri       12.51       T        B - HE




2302   20091023   Fri       13:20       T        B - KI


2303   20091023   Fri       16.10       T          D




2304   20091023   Fri       16.20       T        B - OX



2305   20091024   Sat       11.31       E          D
       Oxfordshire Libraries Answers Direct Enquiry Log

2306   20091024   Sat       13.05       V        B - OX




2307   20091024   Sat       14.43       T          D




2308   20091026   Mon       10.30       T        B - OX




2309   20091026   Mon       11.02       T          D


2310   20091026   Mon       12.12       T          D




2311   20091026   Mon       12.53       T          D




2312   20091026   Mon       13.18       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

2313   20091026   Mon       13.54       T        B - DI




2314   20091026   Mon       15.03       T          D




2315   20091027   Tue       11.11       T          D

2316   20091027   Tue       11.35       E          D



2317   20091027   Tue       13.58       T          D




2318   20091027   Tue       14.04       T          D




2319   20091027   Tue       14.25       T          D




2320   20091027   Tue       15.22       T          D


2321   20091027   Tue       15.56       T          D

2322   20091027   Tue       16.11       T        B - OX

2323   20091028   Wed       11.04       V        B - OX



2324   20091028   Wed       11.40       E          D


2325   20091028   Wed       12.20       T        B - BM
       Oxfordshire Libraries Answers Direct Enquiry Log

2326   20091028   Wed       15.32       E      B - HQ LCSU

2327   20091028   Wed       16.24       T          D

2328   20091028   Wed       16.26       T          D



2329   20091029   Thu       08.45       E          D




2330   20091029   Thu       11.05       E      B - HQ LCSU



2331   20091029   Thu       12.00       L          D




2332   20091029   Thu       17.20       V        B - OX




2333   20091030   Fri       10.35       V        B - OX



2334   20091030   Fri       10.48       E          D


2335   20091030   Fri       11.20       T        B - OX




2336   20091030   Fri       14.31       T        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

2337   20091030   Fri       15.02       T        B - BP




2338   20091030   Fri       16.43       T          D


2339   20091031   Sat       09.00       E          D




2340   20091031   Sat       12.09       T        B - OX




2341   20091031   Sat       15.02       T          D




2342   20091031   Sat       15.05       T          D


2343   20091031   Sat       17.27       T          D



2344   20091102   Mon       11.18       T          D




2345   20091102   Mon       11.34       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

2346   20091102   Mon       11.37       T          D




2347   20091102   Mon       11.50       T          D




2348   20091102   Mon       12.09       T          D




2349   20091102   Mon       13.44       T          D

2350   20091102   Mon       14.13       T          D



2351   20091102   Mon       14.21       T          D

2352   20091102   Mon       15.49       T        B - OX



2353   20091102   Mon       16.01       T          D




2354   20091102   Mon       16.40       T          D




2355   20091102   Mon       17.00       T          D




2356   20091102   Mon       17.08       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

2357   20091103   Tue       09.44       T        B - WC



2358   20091103   Tue       14.35       T        B - OX



2359   20091104   Wed       09.40       T        B - AB



2360   20091104   Wed       11.24       T          D



2361   20091104   Wed       11.58       T          D




2362   20091104   Wed       14.17       T        B - OX

2363   20091104   Wed       14.49       T          D



2364   20091105   Thu       09.43       T          D



2365   20091105   Thu       09.45       T          D




2366   20091105   Thu       11.25       T          D




2367   20091105   Thu       11.45       E          D
       Oxfordshire Libraries Answers Direct Enquiry Log

2368   20091105   Thu       12.43       T          D


2369   20091105   Thu       13.53       T          D




2370   20091105   Thu       14.16       T          D




2371   20091105   Thu       18.15       T          D




2372   20091106   Fri       12.31       V        B - OX




2373   20091106   Fri       16.30       T        B - OX




2374   20091107   Sat       11.01       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

2375   20091107   Sat       11.05       T          D




2376   20091107   Sat       12.55       T        B - BA




2377   20091107   Sat       13.07       V        B - OX




2378   20091107   Sat       14.26       T          D




2379   20091107   Sat       14.32       T          D

2380   20091107   Sat       16.28       T        B - OX




2381   20091109   Mon       10.26       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

2382   20091109   Mon       10.30       T          D




2383   20091109   Mon       11.19       T        B - OX




2384   20091109   Mon       13.59       T          D

2385   20091110   Tue       09.50       T        B - BP



2386   20091110   Tue       10.22       T          D


2387   20091110   Tue       11.03       E          D




2388   20091110   Tue       13.40       T          D

2389   20091110   Tue       14.06       V        B - OX




2390   20091110   Tue       14.15       T          D




2391   20091110   Tue       15.00       T        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

2392   20091110   Tue       15.48       T          D




2393   20091110   Tue       16.05       T          D




2394   20091111   Wed       09.00       E          D




2395   20091111   Wed       09.28       T          D


2396   20091111   Wed       11.50       T          D




2397   20091111   Wed       11.50       T          D




2398   20091111   Wed       12.32       T          D


2399   20091111   Wed       15.02       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

2400   20091111   Wed       14.19       T          D


2401   20091112   Thu       10.09       E          D


2402   20091112   Thu       11.25       E      B - HQ LCSU




2403   20091112   Thu       11.59       T        B - WL




2404   20091112   Thu       14.55       T        B - OX




2405   20091113   Fri       09.03       T          D

2406   20091113   Fri       10.25       T          D


2407   20091113   Fri       12.10       T          D

2408   20091113   Fri       12.43       V        B - OX




2409   20091113   Fri       14.31       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

2410   20091113   Fri       15.15       V        B - OX




2411   20091113   Fri       17.04       T        B - KI



2412   20091114   Sat       10.16       T        B - KI



2413   20091114   Sat       14.33       V        B - OX




2414   20091116   Mon       09.15       T          D




2415   20091116   Mon       09.52       T          D

2416   20091116   Mon       12.14       T        B - OX




2417   20091116   Mon       12.55       T        B - OX




2418   20091116   Mon       15.29       T        B - HO
       Oxfordshire Libraries Answers Direct Enquiry Log

2419   20091116   Mon       15.48       T          D



2420   20091117   Tue       09.50       E          D




2421   20091117   Tue       11.20       T          D



2422   20091117   Tue       11.25       V        B - OX




2423   20091117   Tue       12.21       T          D


2424   20091117   Tue       14.15       T        B - WN


2425   20091117   Tue       14.45       T          D


2426   20091118   Wed       09.15       E          D



2427   20091118   Wed       10.45       E          D


2428   20091118   Wed       11.37       T          D




2429   20091118   Wed       11.56       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

2430   20091118   Wed       12.15       T          D



2431   20091118   Wed       14.15       T        B - BP


2432   20091118   Wed       16.00       V        B - OX


2433   20091118   Wed       16.15       V        B - OX



2434   20091119   Thu       10.48       T          D



2435   20091119   Thu       11.20       T          D

2436   20091119   Thu       11.38       T          D




2437   20091119   Thu       12.58       T          D




2438   20091119   Thu       14.00       V        B - OX




2439   20091119   Thu       15.25       T          D



2440   20091119   Thu       15.35       T          D




2441   20091120   Fri       09.18       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

2442   20091120   Fri       11.15       V         B - OX




2443   20091120   Fri       12.01       T      D (see notes)

2444   20091120   Fri       14.59       T         B - MD




2445   20091120   Fri       17.01       V         B - OX




2446   20091123   Mon       09.50       V         B - OX




2447   20091123   Mon       12.31       T           D




2448   20091123   Mon       13.33       V         B - OX




2449   20091123   Mon       15.27       T         B - OX




2450   20091124   Tue       11.03       V         B - OX


2451   20091124   Tue       12.34       T           D
       Oxfordshire Libraries Answers Direct Enquiry Log

2452   20091124   Tue       12.58       T        B - OX




2453   20091124   Tue       14.29       T       B - OX-J




2454   20091124   Tue       15.35       T        B - OX




2455   20091125   Wed       10.54       T          D




2456   20091125   Wed       12.56       T          D



2457   20091126   Thu       12.50       T          D




2458   20091126   Thu       13.51       T          D

2459   20091126   Thu       13.57       T        B - BI


2460   20091126   Thu       15.49       T          D

2461   20091126   Thu       18.28       T          D




2462   20091127   Fri       09.15       E          D
       Oxfordshire Libraries Answers Direct Enquiry Log

2463   20091127   Fri       10.30       T          D




2464   20091127   Fri       12.42       T          D
2465   20091127   Fri       12.42       T          D




2466   20091127   Fri       13.19       T          D

2467   20091127   Fri       13.49       T          D




2468   20091127   Fri       13.57       T        B - WL




2469   20091128   Sat       11.05       T          D


2470   20091128   Sat       13.52       T        B - WI




2471   20091130   Mon       11.56       T          D




2472   20091130   Mon       13.52       E        B - AB



2473   20091130   Mon       14.05       V        B - OX



2474   20091130   Mon       15.15       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

2475   20091130   Mon       15.50       E          D



2476   20091130   Mon       16.00       E          D




2477   20091130   Mon       16.35       V        B - OX




2478   20091130   Mon       16.57       T          D


2479   20091130   Mon       17.00       T          D


2480   20091201   Tue       09.15       T          D


2481   20091201   Tue       12.01       T          D




2482   20091201   Tue       12.58       E          D



2483   20091201   Tue       14.59       V        B - OX




2484   20091201   Tue       15.12       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

2485   20091202   Wed       09.45       L         B - BI




2486   20091202   Wed       10.24       E      B - HQ LCSU




2487   20091202   Wed       11.51       T        B - OX



2488   20091202   Wed       18.15       T           D




2489   20091202   Wed       18.33       T        B - OX




2490   20091203   Thu       09.54       T        B - OX




2491   20091203   Thu       12.28       T           D



2492   20091203   Thu       13.42       T           D



2493   20091203   Thu       18.00       E           D
       Oxfordshire Libraries Answers Direct Enquiry Log

2494   20091204   Fri       10.45       V           B - OX




2495   20091204   Fri       10.47       T             D




2496   20091204   Fri       15.25       V           B - OX



2497   20091204   Fri       15.50       T             D


2498   20091204   Fri       16.28       T             D




2499   20091205   Sat       11.40       V           B - OX




2500   20091207   Mon       11.01       T             D


2501   20091207   Mon       12.26       T           B - OX




2502   20091207   Mon       12.58       E     D            (via
                                                  "Karen" in
                                                  Community
                                                   Services)
       Oxfordshire Libraries Answers Direct Enquiry Log

2503   20091207   Mon       15.17       T        B - OX




2504   20091207   Mon       17.03       T        B - OX




2505   20091207   Mon       17.03       T        B - OX

2506   20091207   Mon       17.18       T        B - OX




2507   20091208   Tue       10.11       T          D

2508   20091208   Tue       10.23       T          D

2509   20091208   Tue       10.29       T          D



2510   20091208   Tue       12.08       T          D

2511   20091208   Tue       12.43       T          D

2512   20091208   Tue       15.46       T          D




2513   20091208   Tue       16.25       T          D




2514   20091209   Wed       09.00       E          D


2515   20091209   Wed       10.09       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

2516   20091209   Wed       10.49       T          D




2517   20091209   Wed       15.25       V        B - OX


2518   20091209   Wed       16.00       T          D




2519   20091209   Wed       17.20       V        B - OX




2520   20091210   Thu       09.42       T          D

2521   20091210   Thu       10.08       T          D




2522   20091210   Thu       10.08       T          D

2523   20091210   Thu       10.11       T          D



2524   20091210   Thu       12.10       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

2525   20091210   Thu       12.13       T          D




2526   20091210   Thu       12.41       E        B - AB



2527   20091210   Thu       14.14       T          D




2528   20091210   Thu       15.11       T          D




2529   20091210   Thu       16.25       E          D




2530   20091211   Fri       12.06       T          D




2531   20091211   Fri       13.15       E          D



2532   20091211   Fri       13.27       T          D




2533   20091211   Fri       13.33       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

2534   20091211   Fri       13.32       E          D




2535   20091211   Fri       14.08       E        B - OxS




2536   20091211   Fri       15.04       E          D




2537   20091211   Fri       15.38       T        B - OX




2538   20091212   Sat       11.02       T        B - OX



2539   20091214   Mon       10.55       T          D




2540   20091214   Mon       10.55       T          D




2541   20091214   Mon       11.20       T        B - OX


2542   20091214   Mon       11.20       T        B - OX




2543   20091214   Mon       13.50       T        B - MC
       Oxfordshire Libraries Answers Direct Enquiry Log

2544   20091214   Mon       15.03       T          D




2545   20091214   Mon       14.10       T          D




2546   20091215   Tue       09.45       T          D


2547   20091215   Tue       10.35       V        B - OX




2548   20091215   Tue       11.47       T          D




2549   20091215   Tue       11.59       T          D




2550   20091215   Tue       12.57       T          D

2551   20091215   Tue       13.15       V        B - OX


2552   20091215   Tue       15.41       T          D



2553   20091216   Wed       11.23       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

2554   20091216   Wed       11.41       T          D




2555   20091216   Wed       12.15       T        B - OX


2556   20091216   Wed       14.17       T          D




2557   20091216   Wed       14.35       T          D



2558   20091216   Wed       15.13       T          D




2559   20091216   Wed       16.54       E          D



2560   20091216   Wed       18.36       T        B - OX



2561   20091217   Thu       09.02       T          D




2562   20091217   Thu       10.10       T          D



2563   20091218   Fri       09.20       E          D


2564   20091218   Fri       09.45       E          D


2565   20091218   Fri       10.37       V        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

2566   20091218   Fri       13.03       V        B - OX




2567   20091218   Fri       15.18       T          D

2568   20091218   Fri       15.25       E          D




2569   20091219   Sat       12.10       V        B - OX




2570   20091219   Sat       14.35       T          D




2571   20091221   Mon       13.40       T          D



2572   20091221   Mon       16.02       T          D


2573   20091222   Tue       09.00       E          D



2574   20091222   Tue       09.56       T        B - BP


2575   20091222   Tue       10.18       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

2576   20091222   Tue       10.20       T          D



2577   20091222   Tue       11.02       T        B - BP



2578   20091222   Tue       11.43       E          D


2579   20091222   Tue       13.16       T          D




2580   20091222   Tue       15.20       V        B - OX




2581   20091223   Wed       11.37       T          D



2582   20091223   Wed       11.51       T          D



2583   20091223   Wed       14.02       T        B - WY




2584   20091223   Wed       14.20       T          D



2585   20091224   Thu       09.00       E          D
       Oxfordshire Libraries Answers Direct Enquiry Log

2586   20091225   Fri       19.55       E          D



2587   20091226   Sat       21.53       E          D


2588   20091227   Sun       18.29       E          D




2589   20091229   Tue       10.23       T          D




2590   20091230   Wed       10.58       T          D

2591   20091230   Wed       11.03       T          D

2592   20091230   Wed       12.07       T          D




2593   20091230   Wed       13.05       T          D

2594   20091230   Wed       15.11       T        B - OX




2595   20091230   Wed       15.52       V        B - OX



2596   20091230   Wed       16.28       E          D




2597   20091231   Thu       09.13       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

2598   20091231   Thu       09.59       T          D




2599   20091231   Thu       09.59       T          D




2600   20091231   Thu       09.59       T          D




2601   20091231   Thu       09.59       T          D




2602   20091231   Thu       10.47       V        B - OX




2603   20091231   Thu       10.58       T          D




2604   20091231   Thu       11.03       T          D

2605   20100102   Sat       09.30       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

2606   20100102   Sat       13.27       T          D

2607   20100102   Sat       15.23       T        B - OX




2608   20100104   Mon       09.00       E          D




2609   20100104   Mon       09.00       E        Enquire




2610   20100104   Mon       10.36       T          D




2611   20100104   Mon       10.44       T          D


2612   20100104   Mon       12.33       T        B - OX




2613   20100104   Mon       12.44       T          D


2614   20100104   Mon       13.14       V        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

2615   20100104   Mon       14.12       T          D




2616   20100104   Mon       15.55       E      B - HQ LCSU

2617   20100104   Mon       15.55       E      B - HQ LCSU


2618   20100104   Mon       16.00       T          D



2619   20100104   Mon       18.28       T        B - OX




2620   20100105   Tue       10.30       T          D



2621   20100105   Tue       11.20       T          D


2622   20100105   Tue       11.24       V        B - OX




2623   20100105   Tue       11.37       T          D




2624   20100105   Tue       11.41       T          D


2625   20100105   Tue       12.00       T          D
         Oxfordshire Libraries Answers Direct Enquiry Log

2626    20100105      Tue     12.39       T          D




2627    20100105      Tue     13.46       T          D




2628    20100105      Tue     14.15       T          D



2629    20100105      Tue     14.53       T          D

2630     20100105     Tue     15.00       T          D
         Answers
           Direct
        service not
         operating
       20100106 as
          Central
        Library was
       closed owing
           to bad
          weather

2631    20100107      Thu     09.00       T          D



2632    20100107      Thu     10.05       E          D



2633    20100107      Thu     11.00       E          D




2634    20100107      Thu     14.49       T          D



2635    20100107      Thu     14.49       T          D


2636    20100107      Thu     14.49       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

2637   20100107   Thu       15.45       T          D




2638   20100108   Fri       12.50       T          D



2639   20100108   Fri       13.24       T          D



2640   20100108   Fri       15.06       T          D




2641   20100108   Fri       15.25       E        B - OX




2642   20100109   Sat       09.41       T          D

2643   20100109   Sat       10.34       T          D




2644   20100109   Sat       10.40       T        B - OX




2645   20100109   Sat       14.20       E          D




2646   20100109   Sat       14.55       T        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

2647   20100111   Mon       09.00       E          D




2648   20100111   Mon       10.01       T        B - OX




2649   20100111   Mon       10.02       T          D




2650   20100111   Mon       10.40       T          D




2651   20100111   Mon       11.24       T          D




2652   20100111   Mon       11.25       T          D




2653   20100111   Mon       11.47       V        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

2654   20100111   Mon       12.30       T          D


2655   20100111   Mon       13.07       T          D

2656   20100111   Mon       13.19       T          D




2657   20100112   Tue       12.15       T        B - OX




2658   20100112   Tue       14.30       L          D



2659   20100112   Tue       15.00       E          D




2660   20100112   Tue       16.30       T        B - OX



2661   20100112   Tue       18.15       E          D
       Oxfordshire Libraries Answers Direct Enquiry Log

2662   20100113   Wed       10.33       E        B - SO




2663   20100113   Wed       11.45       E          D




2664   20100113   Wed       12.45       T        B - MG




2665   20100113   Wed       13.35       T          D




2666   20100113   Wed       14.37       T        B - WO


2667   20100114   Thu       09.34       T          D
2668   20100114   Thu       13.05       T          D




2669   20100114   Thu       16.10       E      B - HQ LCSU
       Oxfordshire Libraries Answers Direct Enquiry Log

2670   20100115   Fri       10.00       T        B - OX




2671   20100115   Fri       10.20       T          D




2672   20100115   Fri       15.33       T          D




2673   20100115   Fri       16.01       T        B - HQ




2674   20100116   Sat       09.11       E          D



2675   20100116   Sat       10.15       T          D




2676   20100116   Sat       11.58       T        B - HO


2677   20100116   Sat       15.22       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

2678   20100116   Sat       15.30       V        B - OX




2679   20100118   Mon       08.50       E          D

2680   20100118   Mon       10.19       T          D




2681   20100118   Mon       11.48       T        B - OX




2682   20100119   Tue       08.45       E          D




2683   20100119   Tue       10.00       E          D


2684   20100119   Tue       10.30       T          D




2685   20100119   Tue       13.18       T        B - MG
       Oxfordshire Libraries Answers Direct Enquiry Log

2686   20100119   Tue       14.51       T        B - OX



2687   20100119   Tue       16.12       T        B - OX




2688   20100119   Tue       16.41       T        B - OX



2689   20100119   Tue       17.08       V        B - OX




2690   20100119   Tue       17.36       V        B - OX




2691   20100119   Tue       17:46       T          D



2692   20100120   Wed       09.00       E          D




2693   20100120   Wed       09.28       E        B - AB
       Oxfordshire Libraries Answers Direct Enquiry Log

2694   20100120   Wed       09.40       E        B - OX




2695   20100120   Wed       14.12       T          D




2696   20100120   Wed       15.30       T        B - HQ




2697   20100121   Thu       10.11       V        B - OX




2698   20100121   Thu       16.53       T        B - OX




2699   20100122   Fri       09.00       E          D




2700   20100122   Fri       10.52       T        B - KI



2701   20100122   Fri       13.07       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

2702   20100122   Fri       14.30       T          D



2703   20100122   Fri       12.16       E      B - HQ LCSU




2704   20100122   Fri       15.47       T          D

2705   20100122   Fri       17.28       T          D




2706   20100123   Sat       10.16       T          D




2707   20100123   Sat       11.03       T        B - HE




2708   20100123   Sat       13.59       T          D



2709   20100123   Sat       15.59       T        B - WI
       Oxfordshire Libraries Answers Direct Enquiry Log

2710   20100125   Mon       09.37       T        B - OX


2711   20100125   Mon       09.47       T        B - OX




2712   20100125   Mon       10.02       T          D




2713   20100125   Mon       10.35       V        B - OX

2714   20100125   Mon       13.35       V        B - OX




2715   20100125   Mon       14.27       T        B - WO


2716   20100125   Mon       14.56       T          D




2717   20100125   Mon       15.30       T          D




2718   20100125   Mon       16.01       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

2719   20100125   Mon       16.15       E         B - DI




2720   20100125   Mon       16.31       T        B - OX




2721   20100126   Tue       10.00       E      B - HQ LCSU


2722   20100126   Tue       10.45       T        B - SU




2723   20100126   Tue       11.25       T           D
       Oxfordshire Libraries Answers Direct Enquiry Log

2724   20100126   Tue       11.36       T          D




2725   20100126   Tue       11.20       T          D


2726   20100126   Tue       11.20       T          D


2727   20100126   Tue       12.57       T          D



2728   20100126   Tue       14.18       T        B - OX



2729   20100126   Tue       15.34       T      B - HQ LCSU


2730   20100126   Tue       16.34       T        B - AB




2731   20100126   Tue       17.46       V        B - OX



2732   20100127   Wed       09.20       T          D

2733   20100127   Wed       09.27       T          D


2734   20100127   Wed       11.30       V        B - OX




2735   20100127   Wed       11.45       V        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

2736   20100127   Wed       12.15       T          D




2737   20100127   Wed       12.44       T        B - OX




2738   20100127   Wed       14.09       T          D

2739   20100127   Wed       14.15       T          D



2740   20100127   Wed       14.52       T          D


2741   20100127   Wed       15.07       V        B - OX




2742   20100128   Thu       09.56       V        B - OX


2743   20100128   Thu       11.25       T        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

2744   20100128   Thu       14.37       T           D




2745   20100128   Thu       12.51       E      B - HQ LCSU




2746   20100129   Fri       09.05       E           D




2747   20100129   Fri       09.05       E           D



2748   20100129   Fri       10.25       T         B - KI


2749   20100129   Fri       11.20       T           D


2750   20100129   Fri       11.50       T           D
2751   20100129   Fri       15.27       T           D


2752   20100129   Fri       15.55       E           D


2753   20100130   Sat       09.20       T        B - AB
       Oxfordshire Libraries Answers Direct Enquiry Log

2754   20100130   Sat       14.46       T          D

2755   20100130   Sat       15.46       V        B - OX



2756   20100201   Mon       09.46       T        B - OX




2757   20100201   Mon       09.00       E          D




2758   20100201   Mon       10.11       T        B - OX


2759   20100201   Mon       10.12       T        B - OX


2760   20100201   Mon       12.15       T          D




2761   20100201   Mon       16.01       T        B - OX




2762   20100201   Mon       16.17       T          D




2763   20100201   Mon       16.45       E          D


2764   20100202   Tue       09.03       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

2765   20100202   Tue       09.13       T          D

2766   20100202   Tue       11.30       T        B - OX


2767   20100202   Tue       11.45       T          D

2768   20100202   Tue       12.53       T          D


2769   20100202   Tue       13.51       T          D




2770   20100202   Tue       14.08       T          D


2771   20100202   Tue       14.30       T          D



2772   20100203   Wed       09.55       T          D



2773   20100203   Wed       09.56       T          D




2774   20100203   Wed       10.43       E      B - HQ LCSU



2775   20100203   Wed       11.56       T        B - OX



2776   20100203   Wed       13.06       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

2777   20100203   Wed       13.33       T        B - OX




2778   20100203   Wed       14.30       T          D


2779   20100203   Wed       15.04       T          D




2780   20100203   Wed       15.00       V        B - HT




2781   20100203   Wed       16.22       T        B - OX




2782   20100203   Wed       17.50       T          D



2783   20100204   Thu       09.15       T          D



2784   20100204   Thu       09.15       E      B - HQ LCSU




2785   20100204   Thu       10.15       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

2786   20100204   Thu       10.57       T        B - BI




2787   20100204   Thu       11.53       T          D




2788   20100204   Thu       11.57       T        B - BL




2789   20100204   Thu       12.13       V        B - OX




2790   20100204   Thu       12.31       T          D




2791   20100204   Thu       12.45       T          D



2792   20100204   Thu       12.51       V        B - OX



2793   20100204   Thu       15.02       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

2794   20100204   Thu       15.39       T          D



2795   20100204   Thu       15.45       E          D




2796   20100204   Thu       15.50       T          D


2797   20100205   Fri       09.54       T          D

2798   20100205   Fri       10.27       T        B - WI


2799   20100205   Fri       10.28       T          D



2800   20100205   Fri       10.30       T          D



2801   20100205   Fri       10.32       T          D

2802   20100205   Fri       10.35       T          D




2803   20100205   Fri       11.10       T          D

2804   20100205   Fri       11.10       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

2805   20100205   Fri       11.15       T          D




2806   20100205   Fri       11.53       T          D



2807   20100205   Fri       12.44       T          D

2808   20100205   Fri       15.55       T        B - OX




2809   20100206   Sat       10.53       T        B - GO




2810   20100206   Sat       11.44       T          D




2811   20100208   Mon       09.00       E          D




2812   20100208   Mon       09.12       E          D
       Oxfordshire Libraries Answers Direct Enquiry Log

2813   20100208   Mon       10.42       T        B - OX




2814   20100208   Mon       12.22       T          D


2815   20100208   Mon       13.17       T        B - OX




2816   20100208   Mon       14.11       T          D




2817   20100208   Mon       15.41       T        B - WN




2818   20100208   Mon       15.45       V        B - OX


2819   20100208   Mon       15.50       E          D




2820   20100209   Tue       09.31       T          D




2821   20100209   Tue       09.49       T          D




2822   20100209   Tue       11.30       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

2823   20100209   Tue       13.07       E          D




2824   20100209   Tue       14.28       T        B - BP



2825   20100209   Tue       15.26       T          D



2826   20100209   Tue       15.58       V        B - OX



2827   20100209   Tue       16.30       E          D




2828   20100209   Tue       17.12       T          D




2829   20100210   Wed       09.17       T          D


2830   20100210   Wed       12.44       E          D




2831   20100210   Wed       15.20       T        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

2832   20100210   Wed       17.24       T          D




2833   20100211   Thu       10.45       V        B - OX



2834   20100211   Thu       11.34       E        B - WO



2835   20100211   Thu       14.30       T        B - DI




2836   20100211   Thu       14.50       T        B - KI




2837   20100211   Thu       15.37       T        B - OX




2838   20100212   Fri       11.18       T          D




2839   20100212   Fri       11.50       T          D



2840   20100212   Fri       11.50       T          D




2841   20100212   Fri       14.49       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

2842   20100212   Fri       15.30       T        B - KI




2843   20100212   Fri       16.09       V        B - OX




2844   20100212   Fri       16.54       T        B - SU




2845   20100213   Sat       15.20       V        B - OX


2846   20100213   Sat       16.40       V        B - OX




2847   20100215   Mon       10.42       T          D


2848   20100215   Mon       11.08       V        B - OX




2849   20100215   Mon       11.23       T          D


2850   20100215   Mon       14.09       T        B - OX

2851   20100215   Mon       14.43       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

2852   20100215   Mon       16.10       E      B - HQ LCSU




2853   20100215   Mon       13.50       T          D


2854   20100215   Mon       13.50       T          D


2855   20100216   Tue       09.35       T          D




2856   20100216   Tue       10.33       V        B - OX



2857   20100216   Tue       15.02       T          D

2858   20100217   Wed       09.48       T        B - HT




2859   20100217   Wed       11.16       T          D


2860   20100217   Wed       12.03       T          D


2861   20100217   Wed       14.10       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

2862   20100217   Wed       14.18       V        B - OX


2863   20100217   Wed       16.28       T        B - BI




2864   20100218   Thu       12.29       T          D




2865   20100218   Thu       13.25       T          D




2866   20100218   Thu       14.10       E          D

2867   20100218   Thu       14.37       T          D



2868   20100218   Thu       15.25       T          D


2869   20100218   Thu       15.30       T          D

2870   20100218   Thu       16.58       E          D




2871   20100219   Fri       11.14       T          D




2872   20100219   Fri       11.26       T          D



2873   20100219   Fri       13.23       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

2874   20100219   Fri       14.54       T          D




2875   20100219   Fri       17.19       T          D




2876   20100220   Sat       10.08       V        B - OX

2877   20100220   Sat       10.27       V        B - OX




2878   20100220   Sat       15.11       T          D


2879   20100220   Sat       15.45       V        B - OX



2880   20100222   Mon       11.50       T          D




2881   20100222   Mon       12.40       T          D


2882   20100222   Mon       16.45       L          D
       Oxfordshire Libraries Answers Direct Enquiry Log

2883   20100223   Tue       10.07       T        B - HE




2884   20100223   Tue       13.08       T        B - OX




2885   20100223   Tue       13.21       T        B - OX




2886   20100223   Tue       13.55       T        B - OX




2887   20100223   Tue       14.51       T        B - OX




2888   20100223   Tue       16.00       T        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

2889   20100223   Tue       17.36       T        B - DI




2890   20100223   Tue       18.50       T          D


2891   20100224   Wed       10.25       T          D




2892   20100224   Wed       10.38       T        B - DE



2893   20100224   Wed       11.29       E          D




2894   20100224   Wed       13.56       T          D

2895   20100224   Wed       14.59       T          D




2896   20100224   Wed       12.45       E          D




2897   20100224   Wed       16.10       E          D
       Oxfordshire Libraries Answers Direct Enquiry Log

2898   20100224   Wed       16.15       T          D




2899   20100225   Thu       09.50       T        B - OX


2900   20100225   Thu       11.07       T        B - ME


2901   20100225   Thu       11.20       T          D


2902   20100225   Thu       11.40       T        B - GR



2903   20100225   Thu       13.10       V        B - OX




2904   20100225   Thu       13.20       V        B - OX




2905   20100225   Thu       14.10       T        B - AD


2906   20100225   Thu       16.38       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

2907   20100226   Fri       09.00       E        Enquire




2908   20100226   Fri       10.08       V        B - OX



2909   20100226   Fri       11.36       T        B - OX




2910   20100226   Fri       11.59       T          D




2911   20100226   Fri       12.50       E          D




2912   20100226   Fri       17.10       E      B - HQ LCSU
       Oxfordshire Libraries Answers Direct Enquiry Log

2913   20100227   Sat       10.18       T          D




2914   20100227   Sat       11.11       T          D



2915   20100227   Sat       11.32       T          D




2916   20100227   Sat       12.25       T          D


2917   20100227   Sat       14.01       T          D


2918   20100227   Sat       14.28       T          D



2919   20100227   Sat       16.07       T          D



2920   20100227   Sat       16.38       V        B - OX




2921   20100301   Mon       09.24       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

2922   20100301   Mon       10.52       T          D




2923   20100301   Mon       13.06       T        B - OX



2924   20100301   Mon       13.35       T          D




2925   20100301   Mon       15.28       T          D




2926   20100301   Mon       15.47       E      B - HQ LCSU
       Oxfordshire Libraries Answers Direct Enquiry Log

2927   20100301   Mon       17.07       T        B - OX




2928   20100301   Mon       18.28       T        B - OX




2929   20100302   Tue       10.53       T          D




2930   20100302   Tue       16.21       T          D




2931   20100303   Wed       09.55       T          D




2932   20100303   Wed       13.10       V        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

2933   20100303   Wed       13.10       V        B - OX




2934   20100303   Wed       14.30       T          D




2935   20100303   Wed       15.07       T        B - OX

2936   20100303   Wed       17.37       E          D




2937   20100304   Thu       13.15       E      B - HQ LCSU



2938   20100304   Thu       13.53       T          D




2939   20100304   Thu       14.00       E        B - HQ
       Oxfordshire Libraries Answers Direct Enquiry Log

2940   20100304   Thu       14.30       T          D




2941   20100305   Fri       09.30       T          D




2942   20100305   Fri       10.04       T          D



2943   20100305   Fri       10.04       T          D




2944   20100305   Fri       10.04       T          D




2945   20100305   Fri       10.04       T          D




2946   20100305   Fri       10.22       T          D




2947   20100305   Fri       11.20       T        B - OX


2948   20100305   Fri       12.47       T          D

2949   20100305   Fri       15.39       V        B - OX


2950   20100305   Fri       16.21       V        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

2951   20100306   Sat       09.49       T          D




2952   20100306   Sat       11.16       T          D




2953   20100306   Sat       11.17       T          D




2954   20100306   Sat       12.01       T          D




2955   20100306   Sat       12.12       T          D


2956   20100306   Sat       14.19       T          D




2957   20100308   Mon       09.10       E        B - HQ




2958   20100308   Mon       10.44       T          D


2959   20100308   Mon       11.00       V        B - OX



2960   20100308   Mon       11.50       V        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

2961   20100308   Mon       12.50       E      B - HQ LCSU

2962   20100308   Mon       14.41       T          D




2963   20100308   Mon       14.50       T        B - SU




2964   20100308   Mon       15.19       V        B - OX




2965   20100308   Mon       15.55       T          D




2966   20100308   Mon       15.56       T          D

2967   20100308   Mon       16.23       T          D

2968   20100308   Mon       16.24       T          D




2969   20100309   Tue       11.03       T          D




2970   20100309   Tue       12:24       T        B - AB
       Oxfordshire Libraries Answers Direct Enquiry Log

2971   20100310   Wed       10.54       V        B - OX




2972   20100310   Wed       11.00       E          D



2973   20100310   Wed       14.00       T          D



2974   20100310   Wed       15.40       V        B - OX


2975   20100310   Wed       17.08       T          D




2976   20100311   Thu       09.00       E        B - MB




2977   20100311   Thu       09.20       T          D




2978   20100311   Thu       09.49       T          D


2979   20100311   Thu       11.35       T          D


2980   20100311   Thu       16.52       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

2981   20100311   Thu       17.07       T           D

2982   20100312   Fri       09.15       E           D




2983   20100312   Fri       10.39       T      B - HQ LCSU


2984   20100312   Fri       09.45       T           D

2985   20100312   Fri       09.45       T           D



2986   20100312   Fri       10.56       T           D




2987   20100312   Fri       15.07       T           D
2988   20100313   Sat       11.20       T         B - BI




2989   20100313   Sat       12.12       T         B - KI


2990   20100313   Sat       12.00       E           D



2991   20100313   Sat       13.57       T           D


2992   20100313   Sat       14.18       T           D

2993   20100313   Sat       17.08       T        B - OX


2994   20100315   Mon       08.48       T           D


2995   20100315   Mon       09.33       E           D
       Oxfordshire Libraries Answers Direct Enquiry Log

2996   20100315   Mon       10.09       T          D


2997   20100315   Mon       13.06       T          D



2998   20100315   Mon       13.07       T          D


2999   20100315   Mon       17.15       E          D




3000   20100315   Mon       17.46       T          D




3001   20100316   Tue       10.07       T          D


3002   20100316   Tue       11.42       T          D


3003   20100316   Tue       14.00       E        B - CN



3004   20100316   Tue       14.02       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

3005   20100317   Wed       09.00       E            D




3006   20100317   Wed       12.22       E          B - WI




3007   20100318   Thu       11.45       E            D


3008   20100318   Thu       14.58       T          B - OX




3009   20100318   Thu       15.08       T            D


3010   20100318   Thu       15.21       T            D




3011   20100319   Fri       09.55       T            D


3012   20100319   Fri       11.31       T          B - CN


3013   20100319   Fri       11.45       V     B - OX Children's
                                                   Library




3014   20100319   Fri       14.04       T            D
       Oxfordshire Libraries Answers Direct Enquiry Log

3015   20100319   Fri       14.34       T          D



3016   20100319   Fri       16.55       T          D




3017   20100320   Sat       10.35       T          D




3018   20100320   Sat       12.10       V        B - OX




3019   20100320   Sat       14.08       T          D




3020   20100320   Sat       14.20       T          D




3021   20100320   Sat       15.55       T          D




3022   20100320   Sat       16.20       T          D

3023   20100322   Mon       09.00       E      B - HQ LCSU
       Oxfordshire Libraries Answers Direct Enquiry Log

3024   20100322   Mon       09.59       T          D



3025   20100322   Mon       10.50       E          D




3026   20100322   Mon       12.46       T        B - OX



3027   20100323   Tue       09.00       E          D


3028   20100323   Tue       09.29       E        B - PE




3029   20100323   Tue       10.45       T          D




3030   20100323   Tue       13.28       E          D




3031   20100323   Tue       14.00       T          D




3032   20100323   Tue       14.43       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

3033   20100323   Tue       15.38       E      B - HQ LCSU




3034   20100323   Tue       16.45       V        B - OX



3035   20100323   Tue       17.35       T          D




3036   20100324   Wed       09:40       T          D




3037   20100324   Wed       10.06       T          D




3038   20100324   Wed       10.17       T        B - WO


3039   20100324   Wed       14.13       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

3040   20100325   Thu       11.08       T        B - OX




3041   20100325   Thu       14.08       T          D



3042   20100325   Thu       14.11       E          D




3043   20100326   Fri       10.27       T          D

3044   20100326   Fri       10.37       T          D



3045   20100326   Fri       10.56       T          D




3046   20100326   Fri       11.08       T          D


3047   20100326   Fri       14.03       T          D


3048   20100326   Fri       16.34       T          D




3049   20100326   Fri       16.45       T          D

3050   20100327   Sat       09.11       V        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

3051   20100327   Sat       10.23       T          D




3052   20100327   Sat       10.36       T          D




3053   20100327   Sat       12.24       T          D




3054   20100327   Sat       16.21       T          D




3055   20100329   Mon       10.09       T          D


3056   20100329   Mon       11.20       T          D




3057   20100329   Mon       12.17       T          D




3058   20100329   Mon       12.47       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

3059   20100330   Tue       13.51       E          D



3060   20100330   Tue       15:03       E          D



3061   20100330   Tue       17:15       T          D




3062   20100330   Tue       18.09       E          D




3063   20100331   Wed       09.16       T          D




3064   20100331   Wed       09.22       E          D




3065   20100331   Wed       13.10       T        B - OX




3066   20100331   Wed       14.00       T          D




3067   20100331   Wed       14.00       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

3068   20100331   Wed       14.55       E        B - HQ




3069   20100331   Wed       16.47       T          D


3070   20100331   Wed       17.23       T          D




3071   20100401   Thu       10.12       T        B - HE




3072   20100401   Thu       10.58       T          D




3073   20100401   Thu       09.32       V        B - OX




3074   20100401   Thu       12.49       T          D


3075   20100401   Thu       13.07       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

3076   20100401   Thu       13.44       T          D



3077   20100401   Thu       16.28       T          D
3078   20100401   Thu       16.50       T          D
3079   20100401   Thu       17.30       T          D

3080   20100406   Tue       12.12       V        B - OX




3081   20100406   Tue       14.03       T          D


3082   20100406   Tue       14.46       T          D


3083   20100406   Tue       14.50       T          D

3084   20100406   Tue       15.13       T          D




3085   20100407   Wed       09.18       T          D




3086   20100407   Wed       09.18       T          D

3087   20100407   Wed       11.00       V        B - OX




3088   20100407   Wed       11.55       T          D



3089   20100407   Wed       16.35       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

3090   20100407   Wed       16.39       T          D




3091   20100407   Wed       16.59       T          D




3092   20100408   Thu       09.00       E          D




3093   20100408   Thu       09.55       T          D




3094   20100408   Thu       11.05       T        B - GR




3095   20100408   Thu       12.24       T          D




3096   20100408   Thu       14.13       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

3097   20100409   Fri       09.25       T          D


3098   20100409   Fri       10.57       E          D




3099   20100409   Fri       14.48       E          D




3100   20100409   Fri       15.45       V        B - OX




3101   20100410   Sat       12.42       T          D


3102   20100410   Sat       14.23       T        B - BI


3103   20100410   Sat       15.36       T          D



3104   20100410   Sat       15.39       T        B - OX




3105   20100412   Mon       09.00       E        B - HQ



3106   20100412   Mon       10.28       T          D


3107   20100412   Mon       10.32       E        Enquire
       Oxfordshire Libraries Answers Direct Enquiry Log

3108   20100412   Mon       11.25       T          D




3109   20100412   Mon       11.53       T          D




3110   20100412   Mon       11.59       V        B - OX




3111   20100412   Mon       12.44       T          D




3112   20100412   Mon       17.00       E          D




3113   20100413   Tue       13.38       T        B - WN
       Oxfordshire Libraries Answers Direct Enquiry Log

3114   20100413   Tue       14.30       T        B - OX




3115   20100413   Tue       14.34       E          D


3116   20100413   Tue       15.20       T        B - OX




3117   20100413   Tue       16.11       E        B - WN




3118   20100413   Tue       17.34       E          D



3119   20100414   Wed       09.45       T        B - AB




3120   20100414   Wed       12.12       T          D

3121   20100414   Wed       15.52       T        B - OX


3122   20100414   Wed       16.09       T          D


3123   20100414   Wed       16.26       E      B - HQ LCSU
       Oxfordshire Libraries Answers Direct Enquiry Log

3124   20100415   Thu       11.28       T          D




3125   20100415   Thu       11.43       E          D


3126   20100415   Thu       11.48       T          D




3127   20100415   Thu       12.40       T          D




3128   20100415   Thu       13.55       T          D




3129   20100415   Thu       15.00       T        B - MG




3130   20100415   Thu       15.00       E          D



3131   20100415   Thu       15.13       T          D




3132   20100415   Thu       16.11       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

3133   20100415   Thu       16.10       T        B - WI




3134   20100415   Thu       17.15       T          D




3135   20100415   Thu       17.27       T          D



3136   20100416   Fri       10.51       T          D




3137   20100416   Fri       10.54       T          D




3138   20100416   Fri       11.22       T          D




3139   20100416   Fri       11.49       T          D

3140   20100416   Fri       14.48       V        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

3141   20100416   Fri       15.32       T          D




3142   20100417   Sat       11.08       T          D




3143   20100417   Sat       11.18       T          D

3144   20100417   Sat       12.27       T          D


3145   20100417   Sat       14.32       E          D




3146   20100419   Mon       09.34       T          D




3147   20100419   Mon       10.00       E          D


3148   20100419   Mon       10.15       T          D


3149   20100419   Mon       11.16       T          D

3150   20100419   Mon       14.01       T        B - DI




3151   20100419   Mon       15.51       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

3152   20100419   Mon       17.31       T        B - GR




3153   20100420   Tue       09.00       E          D




3154   20100420   Tue       09.24       V        B - OX




3155   20100420   Tue       10.54       T          D




3156   20100420   Tue       11.46       T        B - OX




3157   20100420   Tue       14.01       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

3158   20100420   Tue       14.10       E        B - DI




3159   20100420   Tue       14.28       V        B - OX




3160   20100420   Tue       15.40       E          D



3161   20100420   Tue       17.18       T        B - BA



3162   20100421   Wed       09.15       T        B - OX




3163   20100421   Wed       09.48       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

3164   20100421   Wed       14.15       T          D




3165   20100422   Thu       09.00       E      B - HQ LCSU




3166   20100422   Thu       12:23       T          D




3167   20100422   Thu       16.09       T          D




3168   20100422   Thu       15.42       T          D

3169   20100422   Thu       15.42       T          D




3170   20100422   Thu       16.50       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

3171   20100422   Thu       17.15       E      B - HQ LCSU




3172   20100422   Thu       17.35       E        B - HQ
                                               Galaxy Team



3173   20100423   Fri       10.40       T          D

3174   20100423   Fri       13.06       T          D
3175   20100423   Fri       13.32       T          D




3176   20100423   Fri       14.18       E      B - HQ LCSU




3177   20100423   Fri       15.14       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

3178   20100423   Fri       16.30       V        B - OX




3179   20100424   Sat       11.46       T          D




3180   20100424   Sat       11.50       T          D




3181   20100424   Sat       12.54       T          D




3182   20100424   Sat       14.03       T          D




3183   20100424   Sat       16.15       T          D


3184   20100426   Mon       09.15       E      B - HQ LCSU




3185   20100426   Mon       09.58       T        B - BP




3186   20100426   Mon       09.59       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

3187   20100426   Mon       10.43       E        B - WI




3188   20100426   Mon       10.44       E        B - WI




3189   20100426   Mon       11.53       T        B - OX


3190   20100426   Mon       13.07       T          D


3191   20100426   Mon       13.13       T          D



3192   20100426   Mon       15.34       T          D




3193   20100426   Mon       16.57       E          D




3194   20100427   Tue       09.00       E      B - HQ LCSU
       Oxfordshire Libraries Answers Direct Enquiry Log

3195   20100427   Tue       11.42       T        B - OX




3196   20100427   Tue       12.00       T        B - MB




3197   20100427   Tue       12.02       T        B - OX




3198   20100427   Tue       14.23       T        B - KI



3199   20100427   Tue       15.35       E          D




3200   20100427   Tue       17.06       T          D




3201   20100428   Wed       09.47       T          D




3202   20100428   Wed       11.17       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

3203   20100429   Thu       11.00       V        B - OX


3204   20100430   Fri       09.25       T        B - AB



3205   20100430   Fri       10.10       T          D


3206   20100501   Sat       09.20       T        B - OX




3207   20100501   Sat       10.12       V        B - OX




3208   20100501   Sat       10.20       T          D



3209   20100504   Tue       14.10       L          D




3210   20100504   Tue       14.45       T          D




3211   20100504   Tue       15.37       V        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

3212   20100504   Tue       18.41       V        B - OX




3213   20100505   Wed       09.28       T          D




3214   20100505   Wed       09.36       T        B - KI




3215   20100505   Wed       11.02       T        B - WI



3216   20100505   Wed       13.07       T          D


3217   20100505   Wed       14.30       E          D




3218   20100505   Wed       15.25       T          D



3219   20100505   Wed       16.04       V        B - OX




3220   20100505   Wed       16.08       V        B - OX



3221   20100505   Wed       16.23       T        B - WI
       Oxfordshire Libraries Answers Direct Enquiry Log

3222   20100505   Wed       16.45       E          D




3223   20100506   Thu       09.03       T          D


3224   20100506   Thu       13.06       V        B - OX




3225   20100506   Thu       14.03       E          D




3226   20100506   Thu       14.15       T          D




3227   20100506   Thu       18.22       T          D




3228   20100507   Fri       09.00       E          D

3229   20100507   Fri       10.32       T          D




3230   20100507   Fri       12.07       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

3231   20100507   Fri       13.15       V        B - OX




3232   20100507   Fri       13.40       V        B - OX




3233   20100507   Fri       15.25       V        B - OX

3234   20100507   Fri       17.10       T          D




3235   20100508   Sat       9:00        E        B - DI




3236   20100508   Sat       9:00        E          D
       Oxfordshire Libraries Answers Direct Enquiry Log

3237   20100508   Sat       10:29       T        B - WI




3238   20100508   Sat       10:45       V        B - OX




3239   20100508   Sat       12:31       T          D




3240   20100508   Sat       15:10       T        B - OX




3241   20100510   Mon       10.51       T          D




3242   20100510   Mon       11.12       T          D




3243   20100510   Mon       11.52       T          D

3244   20100510   Mon       14.06       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

3245   20100510   Mon       15.03       T          D




3246   20100510   Mon       15.30       V        B - OX




3247   20100511   Tue       11.05       T          D


3248   20100511   Tue       11.25       T        B - OX



3249   20100511   Tue       13.40       V        B - OX




3250   20100511   Tue       14.53       T          D




3251   20100511   Tue       15.14       T          D




3252   20100511   Tue       16:03       T        B - OX




3253   20100511   Tue       17.31       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

3254   20100511   Tue       18.22       T          D




3255   20100512   Wed       9.40        V        B - OX



3256   20100512   Wed       12.12       T          D




3257   20100512   Wed       14.03       E          D




3258   20100512   Wed       14.46       T          D



3259   20100512   Wed       16.40       T          D

3260   20100513   Thu       9:00        E        B - HQ




3261   20100513   Thu       14:37       E      B - HQ LCSU




3262   20100513   Thu       14:39       E      B - HQ LCSU
       Oxfordshire Libraries Answers Direct Enquiry Log

3263   20100513   Thu       15:42       T        B - HE




3264   20100513   Thu       16:23       E          D




3265   20100513   Thu       16:25       E          D




3266   20100513   Thu       16:29       E          D




3267   20100514   Fri       09.00       E      B - HQ LCSU




3268   20100514   Fri       10.26       T          D


3269   20100514   Fri       11.30       T          D




3270   20100514   Fri       14.21       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

3271   20100514   Fri       14.26       T          D


3272   20100514   Fri       14.48       T        B - BA




3273   20100514   Fri       15:08       T          D




3274   20100514   Fri       15:14       T          D




3275   20100514   Fri       15:25       T          D

3276   20100514   Fri       15:32       T        B - WN




3277   20100514   Fri       15.36       T          D




3278   20100514   Fri       15:49       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

3279   20100514   Fri       16.06       T        B - BA


3280   20100517   Mon       9.00        E          D



3281   20100517   Mon       9.00        E          D




3282   20100517   Mon       9.10        T          D

3283   20100517   Mon       9.15        T          D

3284   20100517   Mon       11.01       T          D



3285   20100517   Mon       11.15       T          D




3286   20100517   Mon       11.30       V        B - OX




3287   20100517   Mon       11.48       T        B - BA




3288   20100517   Mon       11.48       T          D

3289   20100517   Mon       12.30       V        B - OX



3290   20100517   Mon       13.23       V        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

3291   20100517   Mon       13.54       T          D


3292   20100517   Mon       13.56       T          D

3293   20100517   Mon       16.44       T          D


3294   20100517   Mon       16.55       V        B - OX




3295   20100517   Mon       17.05       T          D

3296   20100518   Tue       11.09       V        B - OX




3297   20100518   Tue       12.18       V        B - OX




3298   20100518   Tue       13.00       T          D


3299   20100518   Tue       15.45       T        B - OX



3300   20100518   Tue       18.17       V        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

3301   20100519   Wed       12.07       T          D




3302   20100519   Wed       13:04       T          D




3303   20100519   Wed       13:08       T          D


3304   20100519   Wed       14:02       T          D




3305   20100519   Wed       14:06       T          D


3306   20100519   Wed       14.49       T          D


3307   20100519   Wed       14.55       T          D

3308   20100519   Wed       15.00       V        B - OX




3309   20100519   Wed       13:56       E          D

3310   20100519   Wed       15.00       E          D


3311   20100519   Wed       17:20       V        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

3312   20100519   Wed       17:35       V        B - OX




3313   20100519   Wed       17:40       V        B - OX




3314   20100520   Thu       10.04       T          D




3315   20100520   Thu       10.04       T          D

3316   20100520   Thu       11:39       T          D



3317   20100520   Thu       11.10       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

3318   20100520   Thu       12:40       T          D




3319   20100520   Thu       13.27       V        B - OX




3320   20100520   Thu       15.00       T          D




3321   20100520   Thu       15.08       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

3322   20100520   Thu       16.25       T          D




3323   20100521   Fri       10.11       T        B - KI


3324   20100521   Fri       12:05       V        B - OX




3325   20100521   Fri       14.01       T          D


3326   20100521   Fri       15:37       T        B - HE




3327   20100522   Sat       12.48       V        B - OX



3328   20100522   Sat       13.02       T          D



3329   20100522   Sat       13.02       T          D




3330   20100522   Sat       13.02       T          D


3331   20100522   Sat       15.06       V        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

3332   20100522   Sat       16.14       T          D




3333   20100524   Mon       10.12       V        B - OX

3334   20100525   Tue       9.25        T          D




3335   20100525   Tue       9.27        T          D


3336   20100525   Tue       10.15       E        B - OX



3337   20100525   Tue       11.05       T          D

3338   20100525   Tue       11.05       T          D
3339   20100525   Tue       11.05       T          D




3340   20100525   Tue       11.40       T          D




3341   20100525   Tue       11:25       E          D


3342   20100525   Tue       12:06       T        B - OX




3343   20100525   Tue       13.00       T          D

3344   20100525   Tue       13.46       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

3345   20100525   Tue       13.51       T          D




3346   20100525   Tue       14.18       T          D

3347   20100525   Tue       14.34       T          D




3348   20100525   Tue       15.11       V        B - OX




3349   20100525   Tue       16.05       T          D



3350   20100525   Tue       16.16       T          D


3351   20100525   Tue       16.37       T          D


3352   20100525   Tue       17.25       T          D




3353   20100525   Tue       17.43       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

3354   20100525   Tue       18.30       T            D




3355   20100526   Wed       09.02       T     B - OX Reception



3356   20100526   Wed       10:33       T            D

3357   20100526   Wed       12:40       T            D




3358   20100526   Wed       13.30       T            D


3359   20100526   Wed       13.30       T            D



3360   20100526   Wed       13.30       T            D


3361   20100526   Wed       13.30       T            D




3362   20100526   Wed       13.45       T            D

3363   20100526   Wed       13.50       T            D
       Oxfordshire Libraries Answers Direct Enquiry Log

3364   20100527   Thu       9.00        E          D




3365   20100527   Thu       9.30        E          D


3366   20100527   Thu       10:24       T          D




3367   20100527   Thu       10.50       T        B - OX




3368   20100527   Thu       11.30       T        B - GR




3369   20100527   Thu       11:50       V        B - OX

3370   20100527   Thu       12.00       E          D



3371   20100527   Thu       12.39       T          D




3372   20100527   Thu       12.45       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

3373   20100527   Thu       14.30       T          D




3374   20100527   Thu       16:28       T        B - OX




3375   20100527   Thu       17.28       T          D




3376   20100527   Thu       17.59       T          D

3377   20100528   Fri       9.56        T          D




3378   20100528   Fri       11.05       V        B - OX




3379   20100528   Fri       11.07       T          D




3380   20100528   Fri       14.15       T          D


3381   20100528   Fri       13.38       V        B - OX




3382   20100529   Sat       08.55       E          D
       Oxfordshire Libraries Answers Direct Enquiry Log

3383   20100529   Sat       13.23       T          D




3384   20100529   Sat       14.26       T          D




3385   20100529   Sat       16.13       T          D
3386   20100601   Tue       10.50       E          D



3387   20100601   Tue       11.00       E      B - HQ LCSU




3388   20100601   Tue       12.44       T          D




3389   20100601   Tue       13:43       T        B - OX




3390   20100601   Tue       13:53       T        B - OX




3391   20100601   Tue       15:18       T        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

3392   20100602   Wed       09:06       T          D




3393   20100602   Wed       09.25       T          D




3394   20100602   Wed       12.58       E          D

3395   20100603   Thu       09:00       T          D




3396   20100603   Thu       09.24       T        B - BP




3397   20100603   Thu       12.07       T        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

3398   20100603   Thu       12.55       T        B - OX




3399   20100603   Thu       13.36       T          D




3400   20100603   Thu       14.15       T          D



3401   20100603   Thu       16.54       T          D



3402   20100604   Fri       11.01       V        B - OX




3403   20100604   Fri       11:54       T        B - OX




3404   20100604   Fri       14.55       E          D

3405   20100604   Fri       15:36       T          D
         Oxfordshire Libraries Answers Direct Enquiry Log

3406     20100605       Sat   10.44       T          D
         Answers
          Direct
        service not
          staffed
         20100605
         owing to
            staff
        sickness -
          Central
        Librarians
           Team
         provided
       phone cover
           in the
       morning and
       intermittently
          in the
        afternoon
3407    20100605        Sat   11:15       T          D



3408    20100605        Sat   11:45       T          D


3409    20100607        Mon   09.00       E          D



3410    20100607        Mon   09.00       E          D




3411    20100607        Mon   10.15       T          D


3412    20100607        Mon   11.01       T          D



3413    20100607        Mon   11.26       T          D




3414    20100607        Mon   11.50       V        B - OX



3415    20100607        Mon   13.35       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

3416   20100607   Mon       14.00       V         B - DI


3417   20100607   Mon       15.20       T           D




3418   20100607   Mon       15.55       E           D

3419   20100607   Mon       16.57       T           D




3420   20100607   Mon       17.33       E           D



3421   20100608   Tue       10.36       T           D




3422   20100608   Tue       11.18       T         B - KI


3423   20100608   Tue       11.44       T           D



3424   20100608   Tue       14.44       T           D


3425   20100609   Wed       09.02       E      B - HQ LCSU

3426   20100609   Wed       09.59       E           D


3427   20100609   Wed       10.15       T           D
       Oxfordshire Libraries Answers Direct Enquiry Log

3428   20100609   Wed       10.59       T          D



3429   20100609   Wed       12.34       T        B - AB


3430   20100609   Wed       14.15       V        B - OX




3431   20100609   Wed       18:26       T        B - OX




3432   20100610   Thu       09.38       T          D




3433   20100610   Thu       09:58       E        B - WI
       Oxfordshire Libraries Answers Direct Enquiry Log

3434   20100610   Thu       11:12       T          D




3435   20100610   Thu       11.19       T        B - WL




3436   20100610   Thu       11.54       T          D




3437   20100611   Fri       11:34       T        B - WL




3438   20100611   Fri       14.26       V        B - OX


3439   20100611   Fri       15.13       T          D


3440   20100611   Fri       15.45       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

3441   20100612   Sat       16.07       T        B - OX



3442   20100614   Mon       09.02       T          D


3443   20100614   Mon       09.26       E          D




3444   20100614   Mon       09.52       T          D




3445   20100614   Mon       11.16       T          D

3446   20100614   Mon       11.18       T          D
3447   20100614   Mon       12.20       T          D

3448   20100614   Mon       13.13       T          D



3449   20100614   Mon       13.53       T          D



3450   20100614   Mon       15.01       T          D




3451   20100614   Mon       15.54       T          D


3452   20100614   Mon       16.34       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

3453   20100614   Mon       17.20       T          D


3454   20100615   Tue       09.15       T          D



3455   20100615   Tue       12:51       T          D




3456   20100615   Tue       15:58       T        B - OX




3457   20100615   Tue       16:32       T          D




3458   20100615   Tue       16:36       T          D



3459   20100615   Tue       17:05       T        B - OX




3460   20100616   Wed       11.00       E      B - HQ LCSU


3461   20100616   Wed       13:33       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

3462   20100616   Wed       14:34       T        B - OX




3463   20100616   Wed       16.11       T        B - OX




3464   20100616   Wed       17.20       T          D




3465   20100617   Thu       10:06       T          D

3466   20100617   Thu       10:07       T          D




3467   20100617   Thu       10.56       T          D




3468   20100617   Thu       12.27       T        B - SU
       Oxfordshire Libraries Answers Direct Enquiry Log

3469   20100617   Thu       16:33       T          D




3470   20100617   Thu       16:12       E          D




3471   20100618   Fri       09.56       T        B - WL




3472   20100618   Fri       11.51       V        B - OX




3473   20100618   Fri       12.50       T          D




3474   20100618   Fri       13.35       V        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

3475   20100618   Fri       13.57       V        B - OX




3476   20100618   Fri       15.47       T          D




3477   20100619   Sat       11:31       T        B - OX



3478   20100619   Sat       12:02       T        B - OX




3479   20100619   Sat       12:21       T          D




3480   20100619   Sat       12:28       T          D




3481   20100621   Mon       11:49       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

3482   20100621   Mon       10:40       E        Enquire




3483   20100621   Mon       12:21       T        B - OX




3484   20100621   Mon       13.41       T          D




3485   20100621   Mon       14:01       T        B - OX




3486   20100621   Mon       15:11       T        B - GR




3487   20100621   Mon       16.00       V        B - OX




3488   20100621   Mon       18:00       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

3489   20100622   Tue       10:37       T          D



3490   20100622   Tue       10:40       E        via OCC




3491   20100622   Tue       11.57       T          D




3492   20100622   Tue       12.05       T          D




3493   20100622   Tue       14:51       T          D




3494   20100622   Tue       14:55       T        B - OX




3495   20100622   Tue       15.09       V        B - OX



3496   20100622   Tue       15:53       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

3497   20100622   Tue       15.24       T          D




3498   20100622   Tue       17:01       T          D




3499   20100622   Tue       17.16       T          D




3500   20100622   Tue       17.23       T          D




3501   20100622   Tue       17.53       T          D

3502   20100622   Tue       18.04       T          D


3503   20100623   Tue       10.00       T        B - HT
       Oxfordshire Libraries Answers Direct Enquiry Log

3504   20100623   Wed       10.33       T          D

3505   20100623   Wed       10.21       E          D



3506   20100623   Wed       12.20       V        B - OX



3507   20100623   Wed       15.35       V        B - OX



3508   20100623   Wed       17.14       T          D



3509   20100624   Thu       10:13       E          D




3510   20100624   Thu       10:48       T          D




3511   20100624   Thu       11.10       T        B - HT




3512   20100624   Thu       11.41       T          D




3513   20100624   Thu       11:43       T        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

3514   20100624   Thu       15:29       T          D


3515   20100624   Thu       16:07       T          D




3516   20100624   Thu       17:31       T          D


3517   20100624   Thu       18:34       E          D


3518   20100625   Fri       09:00       T          D




3519   20100625   Fri       09.00       E          D



3520   20100625   Fri       15:17       E          D




3521   20100625   Fri       15:26       T        B - OX




3522   20100625   Fri       15.48       T          D

3523   20100625   Fri       15.55       T          D

3524   20100625   Fri       16:53       T        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

3525   20100625   Fri       17:21       T        B - OX




3526   20100625   Fri       17:25       T          D



3527   20100626   Sat       11.53       T        B - WH




3528   20100626   Sat       12.45       T          D




3529   20100626   Sat       14.29       T          D



3530   20100628   Mon       09.15       E          D


3531   20100628   Mon       10.00       E          D
       Oxfordshire Libraries Answers Direct Enquiry Log

3532   20100628   Mon       10.25       T          D




3533   20100628   Mon       10:29       T          D




3534   20100628   Mon       11:42       V          D



3535   20100628   Mon       12:16       T          D




3536   20100628   Mon       13.53       T          D




3537   20100628   Mon       14:35       T        B - OX




3538   20100628   Mon       15.18       T          D



3539   20100628   Mon       16:43       E        B - AB
       Oxfordshire Libraries Answers Direct Enquiry Log

3540   20100628   Mon       17:51       T        B - HE




3541   20100628   Mon       18:34       T        B - HE




3542   20100629   Tue       09.12       T        B - OX




3543   20100629   Tue       10.35       T          D




3544   20100629   Tue       12.20       T          D
3545   20100629   Tue       14.00       T          D




3546   20100629   Tue       14:39       E          D



3547   20100629   Tue       16.47       T          D




3548   20100630   Wed       09.26       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

3549   20100630   Wed       09.00       E      B - HQ LCSU



3550   20100630   Wed       10.26       T           D



3551   20100630   Wed       10.50       T           D



3552   20100630   Wed       10.59       T           D

3553   20100630   Wed       11.41       T           D


3554   20100630   Wed       13.25       T        B - OX




3555   20100630   Wed       17.19       V        B - OX

3556   20100630   Wed       17.29       T           D

3557   20100701   Thu       09.00       E           D




3558   20100701   Thu       10.24       T           D




3559   20100701   Thu       11.00       E           D




3560   20100701   Thu       13.25       T         B - BI
       Oxfordshire Libraries Answers Direct Enquiry Log

3561   20100701   Thu       16.50       T          D




3562   20100701   Thu       17.03       E          D




3563   20100702   Fri       09.00       E      B - HQ LCSU




3564   20100702   Fri       09.20       T          D



3565   20100702   Fri       10.08       T          D

3566   20100702   Fri       11.03       T          D




3567   20100702   Fri       11.52       T          D

3568   20100703   Sat       13.28       T          D




3569   20100703   Sat       14.08       T          D

3570   20100703   Sat       11.00       T        B - CN




3571   20100703   Sat       14.35       T          D

3572   20100703   Sat       16.10       V        B - OX



3573   20100705   Mon       09.00       E      B - HQ LCSU
       Oxfordshire Libraries Answers Direct Enquiry Log

3574   20100705   Mon       09.00       E        B - HQ
                                               Galaxy Team




3575   20100705   Mon       10.24       T          D




3576   20100705   Mon       12.32       E        B - AB


3577   20100705   Mon       13.11       E      B - HQ LCSU




3578   20100705   Mon       14.07       T          D



3579   20100705   Mon       14.37       V        B - OX




3580   20100705   Mon       15:56       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

3581   20100705   Mon       16.20       V        B - OX



3582   20100706   Tue       11:52       T        B - BA




3583   20100706   Tue       12:58       T          D




3584   20100706   Tue       13.26       T        B - SO




3585   20100706   Tue       13.37       T          D

3586   20100706   Tue       13.38       T          D




3587   20100706   Tue       16.55       V        B - OX




3588   20100707   Wed       10.58       T          D


3589   20100707   Wed       11.10       V        B - OX




3590   20100707   Wed       11.40       T          D


3591   20100707   Wed       12.05       E          D
       Oxfordshire Libraries Answers Direct Enquiry Log

3592   20100707   Wed       13.07       T          D



3593   20100707   Wed       13.35       V        B - OX



3594   20100707   Wed       13.53       V        B - OX

3595   20100707   Wed       15.12       T        B - CN



3596   20100707   Wed       16.56       T          D



3597   20100708   Thu       09.33       T          D


3598   20100708   Thu       09.33       T          D



3599   20100708   Thu       10.47       T          D




3600   20100708   Thu       13.30       V        B - OX




3601   20100708   Thu       13.57       T          D


3602   20100708   Thu       14:56       E      B - HQ LCSU
       Oxfordshire Libraries Answers Direct Enquiry Log

3603   20100708   Thu       16:34       T        B - DE




3604   20100709   Fri       10.53       T          D




3605   20100709   Fri       12.23       V        B - OX




3606   20100709   Fri       14.14       T          D




3607   20100709   Fri       15.53       T        B - HE




3608   20100709   Fri       16.00       L          D




3609   20100709   Fri       17.17       E          D
       Oxfordshire Libraries Answers Direct Enquiry Log

3610   20100710   Sat       11.05       T          D


3611   20100710   Sat       14.49       T          D




3612   20100712   Mon       11.20       V        B - OX




3613   20100712   Mon       15.29       T          D




3614   20100712   Mon       16.54       V        B - OX



3615   20100713   Tue       09.15       E          D



3616   20100713   Tue       11.20       V          D




3617   20100713   Tue       11.36       T          D



3618   20100713   Tue       12.05       T          D



3619   20100713   Tue       12.34       T          D




3620   20100713   Tue       15.01       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

3621   20100713   Tue       15.12       T          D




3622   20100713   Tue       15.12       T          D




3623   20100713   Tue       15.23       T          D

3624   20100713   Tue       16.30       V        B - OX




3625   20100714   Wed       09.00       E          D

3626   20100714   Wed       14.39       T          D




3627   20100714   Wed       15.03       T        B - BP


3628   20100714   Wed       15.10       T          D

3629   20100714   Wed       16.05       T          D


3630   20100714   Wed       16.13       T          D
3631   20100715   Thu       10.44       T          D




3632   20100715   Thu       11.08       T          D



3633   20100715   Thu       14.55       V        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

3634   20100715   Thu       15.06       T        B - HQ


3635   20100715   Thu       16.15       T          D

3636   20100715   Thu       17.05       T          D

3637   20100715   Thu       17.45       T          D

3638   20100716   Fri       13.41       T          D
3639   20100716   Fri       13.49       T          D


3640   20100716   Fri       16.15       T          D




3641   20100717   Sat       12.10       V        B - OX




3642   20100717   Sat       15.18       T          D




3643   20100719   Mon       10.15       E          D




3644   20100719   Mon       10.54       V        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

3645   20100719   Mon       11.47       T          D



3646   20100719   Mon       12.07       T        B - OX




3647   20100719   Mon       12.24       T          D




3648   20100719   Mon       12.52       T          D

3649   20100719   Mon       14.53       T          D



3650   20100719   Mon       14.56       T          D




3651   20100719   Mon       15.06       T          D



3652   20100719   Mon       16.12       T        B - WL




3653   20100719   Mon       17:42       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

3654   20100719   Mon       17:19       E          D




3655   20100720   Tue       09:00       V          D



3656   20100720   Tue       09.20       V        B - OX




3657   20100720   Tue       09.40       T          D


3658   20100720   Tue       09.51       T          D

3659   20100720   Tue       10.24       T          D


3660   20100720   Tue       12.44       T          D



3661   20100720   Tue       14.48       T          D

3662   20100720   Tue       15.36       V        B - OX




3663   20100721   Wed       10.56       V        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

3664   20100721   Wed       13.44       T          D

3665   20100721   Wed       14.24       T          D




3666   20100721   Wed       15:13       T          D



3667   20100721   Wed       18:02       E          D



3668   20100722   Thu       09.45       T          D




3669   20100722   Thu       09.45       T          D




3670   20100722   Thu       10.00       T          D


3671   20100722   Thu       10.20       V        B - OX




3672   20100722   Thu       11.37       T          D

3673   20100722   Thu       15:30       L        B - WN
       Oxfordshire Libraries Answers Direct Enquiry Log

3674   20100722   Thu       15.53       E      B - HQ LCSU




3675   20100722   Thu       16.53       T          D



3676   20100723   Fri       09.15       T          D



3677   20100723   Fri       09.16       T          D




3678   20100723   Fri       09.35       T          D



3679   20100723   Fri       09.56       V        B - OX


3680   20100723   Fri       11.02       T          D




3681   20100723   Fri       15.03       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

3682   20100724   Sat       08.50       E          D



3683   20100724   Sat       10.45       T        B - OX

3684   20100724   Sat       11.03       T        B - WL

3685   20100724   Sat       11.10       V        B - OX

3686   20100724   Sat       14.34       T          D




3687   20100724   Sat       16.02       E          D




3688   20100724   Sat       16.25       T          D

3689   20100724   Sat       16.25       T          D

3690   20100726   Mon       09.00       L          D

3691   20100726   Mon       10.30       E      B - HQ LCSU




3692   20100726   Mon       10.10       L          D




3693   20100726   Mon       13.55       T          D


3694   20100726   Mon       14.10       E        B - HQ
                                               Galaxy Team
       Oxfordshire Libraries Answers Direct Enquiry Log

3695   20100726   Mon       15.59       T          D




3696   20100726   Mon       16.35       V        B - OX

3697   20100726   Mon       16.55       T          D



3698   20100726   Mon       1725        T          D

3699   20100726   Mon       17:34       T        B - OX




3700   20100726   Mon       17:43       E          D




3701   20100727   Tue       09.30       T        B - WI




3702   20100727   Tue       11.05       E          D



3703   20100727   Tue       11.45       E          D


3704   20100727   Tue       13.15       E          D


3705   20100727   Tue       13.52       V        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

3706   20100727   Tue       14:00       T        B - OX




3707   20100727   Tue       14:25       T        B - OX




3708   20100727   Tue       14:31       T        B - OX




3709   20100727   Tue       14:50       V        B - OX




3710   20100727   Tue       16:00       T        B - OX




3711   20100727   Tue       16:05       T        B - OX




3712   20100727   Tue       16:15       V        B - OX




3713   20100727   Tue       17:00       T          D
3714   20100727   Tue       17:02       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

3715   20100728   Wed       09.30       T          D


3716   20100728   Wed       12.00       E      B - HQ LCSU




3717   20100728   Wed       13.42       T          D




3718   20100728   Wed       14.26       T          D




3719   20100729   Thu       10.21       E          D



3720   20100729   Thu       13.00       T        B - MH


3721   20100729   Thu       13.58       T        B - HE


3722   20100729   Thu       14.30       T          D

3723   20100729   Thu       16.00       E          D



3724   20100730   Fri       11.06       T          D




3725   20100730   Fri       13.32       V        B - OX




3726   20100731   Sat       13:25       T        B - WN
       Oxfordshire Libraries Answers Direct Enquiry Log

3727   20100731   Sat       13:58        T            D

3728   20100802   Mon       10.45        T            D

3729   20100802   Mon       10.45        T            D

3730   20100802   Mon       11.32        T            D

3731   20100802   Mon       11.34        T            D




3732   20100802   Mon       11.43        T            D

3733   20100802   Mon       13.51        T            D

3734   20100802   Mon       15.21        T            D


3735   20100802   Mon       15:23        T            D




3736   20100802   Mon       16.30        T            D


3737   20100802   Mon       10:00   V at Thame to   B - TH
                                         SFW




3738   20100802   Mon       11:00   V at Thame to   B - TH
                                         SFW

3739   20100802   Mon       17:42        T          B - HE
       Oxfordshire Libraries Answers Direct Enquiry Log

3740   20100803   Tue       10.45       T          D




3741   20100803   Tue       11.29       T          D


3742   20100803   Tue       15:35       T          D




3743   20100803   Tue       15:47       T          D



3744   20100803   Tue       16.00       E          D

3745   20100803   Tue       16:40       T        B - OX




3746   20100803   Tue       17:03       T          D


3747   20100804   Wed       10.00       T        B - HE

3748   20100804   Wed       12.13       T          D




3749   20100804   Wed       13.46       T          D


3750   20100804   Wed       13.50       T          D

3751   20100804   Wed       13.59       T          D
3752   20100804   Wed       15.30       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

3753   20100804   Wed       16.45       T          D


3754   20100804   Wed       16.50       T          D




3755   20100804   Wed       17.25       T          D

3756   20100805   Thu       09.37       T        B - BP

3757   20100805   Thu       10.33       T        B - BA




3758   20100805   Thu       10.45       T        B - TH



3759   20100805   Thu       13:45       T          D




3760   20100805   Thu       14.15       V        B - OX




3761   20100805   Thu       13:14       T          D


3762   20100805   Thu       16:03       T        B - OX




3763   20100805   Thu       16:18       T        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

3764   20100806   Fri       09:17       T        B - OX




3765   20100806   Fri       11.50       T          D


3766   20100806   Fri       13:36       T          D




3767   20100806   Fri       13:55       T          D




3768   20100806   Fri       14:40       T          D




3769   20100806   Fri       16:58       T          D




3770   20100806   Fri       18.17       T          D



3771   20100807   Sat       11.14       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

3772   20100807   Sat       12.04       E          D



3773   20100807   Sat       15.20       V        B - OX



3774   20100809   Mon       09.30       E      B - HQ LCSU




3775   20100809   Mon       10.05       T          D



3776   20100809   Mon       11.23       T          D


3777   20100809   Mon       11.43       V        B - OX




3778   20100809   Mon       11.55       T          D



3779   20100809   Mon       12.53       V        B - OX




3780   20100809   Mon       14.15       E          D



3781   20100809   Mon       15.00       T          D

3782   20100809   Mon       16.20       T          D


3783   20100809   Mon       18:15       T          D
3784   20100810   Tue       09.16       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

3785   20100810   Tue       13.35       T         B - BI




3786   20100810   Tue       15.25       T           D




3787   20100811   Wed       13.19       T           D

3788   20100811   Wed       14.05       V        B - OX




3789   20100811   Wed       10.42       T        B - MG


3790   20100811   Wed       15.37       E      B - HQ LCSU




3791   20100811   Wed       16.01       E      B - HQ LCSU



3792   20100811   Wed       16.42       E           D

3793   20100811   Wed       16.58       T           D
       Oxfordshire Libraries Answers Direct Enquiry Log

3794   20100812   Thu       10:23       T           D




3795   20100812   Thu       10:27       T           D




3796   20100812   Thu       10:29       T           D




3797   20100812   Thu       10:33       T           D




3798   20100812   Thu       10:54       T           D




3799   20100812   Thu       14.09       E         B - BP




3800   20100812   Thu       14.34       T         B - OX
                                                Periodicals




3801   20100812   Thu       17.17       V         B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

3802   20100812   Thu       17.54       E          D




3803   20100813   Fri       10.52       T        B - CO




3804   20100813   Fri       12.01       T        B - MG


3805   20100813   Fri       12.08       V        B - OX




3806   20100813   Fri       12.22       V        B - OX

3807   20100813   Fri       13:14       T          D



3808   20100813   Fri       14:14       T          D




3809   20100813   Fri       16:43       E        B - OxS



3810   20100813   Fri       16:45       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

3811   20100814   Sat       09.00       E          D




3812   20100814   Sat       09.17       E        B - HQ




3813   20100814   Sat       10.05       T          D




3814   20100814   Sat       10.25       V        B - OX




3815   20100814   Sat       11.57       T          D

3816   20100814   Sat       14.49       T          D

3817   20100814   Sat       16.30       T          D



3818   20100816   Mon       11.08       T        B - BA
       Oxfordshire Libraries Answers Direct Enquiry Log

3819   20100816   Mon       11.44       E          D




3820   20100816   Mon       11.48       T          D




3821   20100816   Mon       12.30       T          D



3822   20100816   Mon       14.20       E          D

3823   20100816   Mon       14.30       T          D

3824   20100816   Mon       15.46       T          D




3825   20100816   Mon       16.30       T          D



3826   20100817   Tue       10:45       T          D




3827   20100817   Tue       13.30       E          D




3828   20100817   Tue       14.21       E          D



3829   20100817   Tue       14.26       E          D
       Oxfordshire Libraries Answers Direct Enquiry Log

3830   20100817   Tue       15.33       T          D




3831   20100817   Tue       15.33       T          D




3832   20100817   Tue       16:06       T        B - OX




3833   20100817   Tue       17:15       V        B - OX




3834   20100818   Wed       09:29       T          D




3835   20100818   Wed       09.30       T          D




3836   20100818   Wed       10.08       T          D


3837   20100818   Wed       10:15       T        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

3838   20100818   Wed       11.35       T          D




3839   20100818   Wed       11:40       T          D




3840   20100818   Wed       13.15       E          D



3841   20100818   Wed       13:37       T          D




3842   20100818   Wed       13:50       T          D



3843   20100818   Wed       14:12       E          D




3844   20100818   Wed       15:00       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

3845   20100818   Wed       18.33       T          D




3846   20100819   Thu       10:48       T          D




3847   20100819   Thu       10:57       T          D

3848   20100819   Thu       13:24       T          D



3849   20100819   Thu       14.13       T          D


3850   20100819   Thu       15:20       T        B - WT




3851   20100819   Thu       15:29       T          D




3852   20100819   Thu       15:42       T          D



3853   20100819   Thu       16:30       T        B - OX




3854   20100819   Thu       17.13       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

3855   20100820   Fri       09.05       V        B - OX




3856   20100820   Fri       09.57       T          D


3857   20100820   Fri       12:52       T        B - OX




3858   20100820   Fri       14.47       T          D




3859   20100820   Fri       15.15       T          D




3860   20100820   Fri       15.54       T          D

3861   20100820   Fri       16.36       T          D




3862   20100821   Sat       09.00       E          D




3863   20100821   Sat       09.11       V        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

3864   20100821   Sat       10.15       T          D

3865   20100821   Sat       10.15       T          D


3866   20100821   Sat       11.36       T          D


3867   20100821   Sat       14.39       T          D


3868   20100823   Mon       09.00       E          D

3869   20100823   Mon       09.00       E          D

3870   20100823   Mon       09.45       T          D
3871   20100823   Mon       10.16       E          D


3872   20100823   Mon       12.25       T        B - OX
3873   20100823   Mon       09.56       E        B - WL

3874   20100823   Mon       13.26       T          D




3875   20100823   Mon       15.47       T          D




3876   20100824   Tue       09.00       E          D


3877   20100824   Tue       09.05       E          D

3878   20100824   Tue       09.15       E          D



3879   20100824   Tue       10.50       E          D
       Oxfordshire Libraries Answers Direct Enquiry Log

3880   20100824   Tue       11.12       T        B - CN




3881   20100824   Tue       11.35       E          D




3882   20100824   Tue       12.04       T          D




3883   20100824   Tue       13.25       T          D

3884   20100824   Tue       13.36       V        B - OX




3885   20100824   Tue       13.45       T          D


3886   20100824   Tue       13.55       V        B - OX


3887   20100824   Tue       14.00       E          D


3888   20100824   Tue       12.30       E          D
       Oxfordshire Libraries Answers Direct Enquiry Log

3889   20100824   Tue       14.25       V        B - OX



3890   20100824   Tue       14.40       T          D


3891   20100824   Tue       15.03       V        B - OX




3892   20100824   Tue       15.53       T        B - BP



3893   20100824   Tue       16.35       T          D


3894   20100824   Tue       17.14       E          D



3895   20100825   Wed       09.59       T          D
3896   20100825   Wed       09.59       T          D

3897   20100825   Wed       09.59       T          D


3898   20100825   Wed       10.36       T        B - MG




3899   20100825   Wed       12.48       T          D




3900   20100825   Wed       13.00       T          D




3901   20100825   Wed       15.35       T        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

3902   20100826   Thu       09.00       E          D



3903   20100826   Thu       09.48       T          D


3904   20100826   Thu       10.27       V        B - OX

3905   20100826   Thu       10.30       E          D




3906   20100826   Thu       10.55       T          D




3907   20100826   Thu       11.08       T          D



3908   20100826   Thu       13.18       T          D




3909   20100826   Thu       13.42       T          D



3910   20100826   Thu       14.17       T          D




3911   20100826   Thu       15.15       T          D

3912   20100826   Thu       16.05       T          D

3913   20100827   Fri       09.54       E      B - HQ LCSU



3914   20100827   Fri       09.55       E      B - HQ LCSU


3915   20100827   Fri       10.52       E          D
       Oxfordshire Libraries Answers Direct Enquiry Log

3916   20100827   Fri       11.10       T          D




3917   20100827   Fri       12.37       T          D


3918   20100827   Fri       12.36       E          D


3919   20100827   Fri       13.32       T          D

3920   20100827   Fri       16.10       T          D




3921   20100827   Fri       17.08       T        B - HE




3922   20100828   Sat       09.05       E          D




3923   20100828   Sat       10.33       T          D




3924   20100828   Sat       17.05       T          D




3925   20100828   Sat       17.17       E          D
       Oxfordshire Libraries Answers Direct Enquiry Log

3926   20100831   Tue       09.00       E          D




3927   20100831   Tue       09.57       T          D




3928   20100831   Tue       10.05       T          D




3929   20100831   Tue       10.43       T          D




3930   20100831   Tue       10.52       T          D




3931   20100831   Tue       11.16       T          D




3932   20100831   Tue       11.43       E          D
       Oxfordshire Libraries Answers Direct Enquiry Log

3933   20100831   Tue       13.54       T          D



3934   20100831   Tue       13.58       T          D

3935   20100831   Tue       14.39       T          D

3936   20100831   Tue       15.22       T          D




3937   20100901   Wed       09.44       T          D

3938   20100901   Wed       09.59       T          D




3939   20100901   Wed       09.59       T          D




3940   20100901   Wed       10.09       T        B - BL




3941   20100901   Wed       10:46       T          D



3942   20100901   Wed       11.30       E          D
3943   20100901   Wed       12:24       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

3944   20100901   Wed       12:50       T          D




3945   20100901   Wed       13.22       T          D




3946   20100901   Wed       13.38       T        B - OX




3947   20100901   Wed       14:37       E          D




3948   20100901   Wed       15:26       T          D




3949   20100901   Wed       16:06       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

3950   20100902   Thu       11:08       T          D



3951   20100902   Thu       11:14       E        B - OX




3952   20100902   Thu       12:00       T          D




3953   20100902   Thu       12:06       T          D




3954   20100902   Thu       12.32       E          D




3955   20100902   Thu       12:45       T          D




3956   20100902   Thu       13.16       V        B - OX




3957   20100902   Thu       18:53       T          D
3958   20100903   Fri       09.00       E          D
       Oxfordshire Libraries Answers Direct Enquiry Log

3959   20100903   Fri       11.49       E          D




3960   20100903   Fri       12.16       T          D



3961   20100903   Fri       12.31       T        B - OX



3962   20100903   Fri       13.52       T          D




3963   20100903   Fri       14.53       T          D




3964   20100903   Fri       15.55       T          D

3965   20100903   Fri       17.06       T          D
3966   20100904   Sat       09.57       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

3967   20100904   Sat       10.27       T        B - TH




3968   20100904   Sat       10.57       T          D




3969   20100904   Sat       14.31       T          D


3970   20100904   Sat       14.47       T        B - WI




3971   20100906   Mon       09:00       E          D




3972   20100906   Mon       09:38       T          D

3973   20100906   Mon       09:57       T        B - OX




3974   20100906   Mon       10:35       T          D




3975   20100906   Mon       11:21       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

3976   20100906   Mon       11:29       T        B - OX




3977   20100906   Mon       11:55       T          D


3978   20100906   Mon       15.45       T        B - OX

3979   20100906   Mon       15.55       T        B - OX



3980   20100906   Mon       16.10       T          D


3981   20100907   Tue       09.00       E          D


3982   20100907   Tue       09.00       E          D


3983   20100907   Tue       11.13       T          D




3984   20100907   Tue       11.43       T        B - OX




3985   20100907   Tue       15.05       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

3986   20100907   Tue       15.18       T          D




3987   20100907   Tue       15.56       T          D



3988   20100907   Tue       16.41       T          D

3989   20100908   Wed       09.14       T          D



3990   20100908   Wed       09.36       T          D



3991   20100908   Wed       10.00       T          D


3992   20100908   Wed       11.32       T        B - WO

3993   20100908   Wed       13.02       T           D
3994   20100908   Wed       15.14       T        B - OX




3995   20100908   Wed       15.33       T          D




3996   20100908   Wed       16.00       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

3997   20100908   Wed       16.33       E          D



3998   20100909   Thu       09.00       E          D


3999   20100909   Thu       10:16       T        B - HQ




4000   20100909   Thu       10.25       T        B - OX




4001   20100909   Thu       12:24       T          D


4002   20100909   Thu       12:31       T          D




4003   20100909   Thu       13.12       T          D


4004   20100909   Thu       14.58       T          D

4005   20100909   Thu       15:39       T        B - OX




4006   20100909   Thu       16:00       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

4007   20100909   Thu       16:18       T        B - KI




4008   20100909   Thu       18:25       E          D




4009   20100910   Fri       09:01       T          D


4010   20100910   Fri       10.24       T           D
4011   20100910   Fri       11:58       T        B - OX




4012   20100910   Fri       11.55       T          D

4013   20100910   Fri       12.16       T          D

4014   20100910   Fri       12.33       T           D
4015   20100910   Fri       12:45       T        B - OX




4016   20100910   Fri       13:07       T          D



4017   20100910   Fri       13:23       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

4018   20100910   Fri       15:20       T        B - OX




4019   20100910   Fri       15:50       E        B - WH


4020   20100911   Sat       09.28       V        B - OX




4021   20100911   Sat       10.04       T          D

4022   20100911   Sat       10.04       T          D

4023   20100911   Sat       10.04       T          D

4024   20100911   Sat       10.04       T          D



4025   20100911   Sat       10.04       T          D




4026   20100911   Sat       10.26       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

4027   20100911   Sat       10.32       V        B - OX




4028   20100911   Sat       12.20       V        B - OX




4029   20100911   Sat       13.18       T          D



4030   20100911   Sat       14.26       T          D



4031   20100911   Sat       14.59       T          D




4032   20100911   Sat       14.59       T          D




4033   20100911   Sat       14.59       T          D


4034   20100911   Sat       15.33       T        B - KI
       Oxfordshire Libraries Answers Direct Enquiry Log

4035   20100911   Sat       15.38       T          D




4036   20100911   Sat       16.30       T          D




4037   20100911   Sat       17.20       T          D
4038   20100913   Mon       09.10       E          D



4039   20100913   Mon       09.40       E          D


4040   20100913   Mon       10.23       T          D




4041   20100913   Mon       11.30       E          D



4042   20100913   Mon       11.55       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

4043   20100913   Mon       13:03       T        B - OX




4044   20100913   Mon       13.20       T          D

4045   20100913   Mon       13.50       E        B - OxS


4046   20100913   Mon       14.15       T        B - OX

4047   20100913   Mon       15.47       T          D


4048   20100913   Mon       15.50       E          D


4049   20100913   Mon       17.00       T        B - OX

4050   20100914   Tue       09.05       E          D



4051   20100914   Tue       09.58       T          D



4052   20100914   Tue       10.13       T        B - OX


4053   20100914   Tue       11.15       E          D




4054   20100914   Tue       11.30       T          D

4055   20100914   Tue       11.30       E          D



4056   20100914   Tue       12:11       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

4057   20100914   Tue       12:41       T        B - OX




4058   20100914   Tue       13.20       T          D

4059   20100914   Tue       14.10       T          D


4060   20100914   Tue       14.55       T          D


4061   20100914   Tue       15.08       T          D


4062   20100914   Tue       16:14       T          D




4063   20100914   Tue       16:17       T          D




4064   20100915   Wed       09.42       V        B - OX




4065   20100915   Wed       11.23       T          D




4066   20100915   Wed       11.44       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

4067   20100915   Wed       12.15       T          D




4068   20100915   Wed       13.37       T           D
4069   20100915   Wed       14.30       V        B - OX




4070   20100915   Wed       15.39       V        B - OX

4071   20100915   Wed       15.36       E          D

4072   20100915   Wed       16:14       E        Enquire




4073   20100915   Wed       17:53       E          D




4074   20100916   Thu       09:00       T        B - OX




4075   20100916   Thu       10.00       V        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

4076   20100916   Thu       10:46       T          D

4077   20100916   Thu       11:03       T          D




4078   20100916   Thu       11:14       T          D

4079   20100916   Thu       12.00       E          D



4080   20100916   Thu       12.08       T          D

4081   20100916   Thu       12.15       E          D

4082   20100916   Thu       14.15       T          D

4083   20100916   Thu       14.29       T        B - BP




4084   20100916   Thu       15:57       T          D




4085   20100916   Thu       16.00       E          D




4086   20100917   Fri       09.00       E          D



4087   20100917   Fri       09.27       T          D

4088   20100917   Fri       09.34       T          D


4089   20100917   Fri       09.40       T          D

4090   20100917   Fri       09.50       T          D


4091   20100917   Fri       10.34       V        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

4092   20100917   Fri       10.41       T          D




4093   20100917   Fri       11.02       T          D

4094   20100917   Fri       12.14       T        B - OX




4095   20100917   Fri       12.32       T          D

4096   20100917   Fri       12.32       T          D


4097   20100917   Fri       14.04       V        B - OX




4098   20100917   Fri       15.51       T          D




4099   20100917   Fri       16.04       T          D

4100   20100917   Fri       16.50       T          D




4101   20100918   Sat       9.00        E          D

4102   20100918   Sat       10.32       T          D




4103   20100918   Sat       11.34       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

4104   20100918   Sat       11.52       T          D



4105   20100918   Sat       13.31       T          D

4106   20100918   Sat       13.58       T          D

4107   20100918   Sat       16.30       V        B - OX



4108   20100918   Sat       16.53       T          D




4109   20100920   Mon       09.11       T          D


4110   20100920   Mon       11.20       T          D

4111   20100920   Mon       11.35       T           D
4112   20100920   Mon       14.00       E      B - HQ LCSU


4113   20100920   Mon       14.09       V        B - OX




4114   20100920   Mon       14.17       T        B - TH




4115   20100920   Mon       15.09       V        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

4116   20100920   Mon       15.25       T          D




4117   20100920   Mon       15.40       T          D




4118   20100920   Mon       15.22       T          D


4119   20100920   Mon       15.40       E          D




4120   20100920   Mon       16.33       T          D

4121   20100920   Mon       09.00       E          D

4122   20100920   Mon       17.02       T          D


4123   20100920   Mon       17.07       T          D



4124   20100921   Tue       09.00       T          D



4125   20100921   Tue       09.14       E          D


4126   20100921   Tue       09.27       T          D

4127   20100921   Tue       10.14       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

4128   20100921   Tue       10.29       T          D




4129   20100921   Tue       10.38       T          D


4130   20100921   Tue       10.59       T          D

4131   20100921   Tue       11.46       T        B - WO

4132   20100921   Tue       12.12       T          D

4133   20100921   Tue       13.44       T          D

4134   20100921   Tue       14.46       T          D

4135   20100921   Tue       14.46       T          D


4136   20100921   Tue       15.52       T          D


4137   20100921   Tue       16.04       T          D




4138   20100922   Wed       09.00       E          D

4139   20100922   Wed       09.19       T          D

4140   20100922   Wed       10.11       T          D

4141   20100922   Wed       10.12       T          D

4142   20100922   Wed       10.40       T          D

4143   20100922   Wed       10.48       T        B - MH


4144   20100922   Wed       11.18       T          D


4145   20100922   Wed       12.12       T          D

4146   20100922   Wed       12.44       V        B - OX



4147   20100922   Wed       12.19       E          D
       Oxfordshire Libraries Answers Direct Enquiry Log

4148   20100922   Wed       17:08       T          D


4149   20100923   Thu       09:40       T          D



4150   20100923   Thu       10:21       T        B - OX

4151   20100923   Thu       11.53       T          D



4152   20100923   Thu       12.10       T          D


4153   20100923   Thu       12.24       T          D

4154   20100923   Thu       13.31       T          D


4155   20100923   Thu       15.22       T          D




4156   20100923   Thu       16.37       T          D


4157   20100923   Thu       16.56       E          D


4158   20100923   Thu       17:35       T          D

4159   20100924   Fri       10.19       T          D

4160   20100924   Fri       11.22       T          D




4161   20100924   Fri       13.21       T          D

4162   20100924   Fri       13.46       V        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

4163   20100924   Fri       14.34       T          D




4164   20100924   Fri       14.51       E          D




4165   20100924   Fri       16.02       E        B - EY




4166   20100924   Fri       16.24       T          D



4167   20100924   Fri       16.53       E        B - TH




4168   20100925   Sat       09:34       T          D



4169   20100925   Sat       09:58       T          D


4170   20100925   Sat       10:27       T          D




4171   20100925   Sat       12:16       T          D


4172   20100925   Sat       12:35       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

4173   20100925   Sat       14:57       T          D



4174   20100927   Mon       09.00       E          D




4175   20100927   Mon       09.00       E          D



4176   20100927   Mon       09.23       E          D




4177   20100927   Mon       10.17       T          D




4178   20100927   Mon       10.28       T          D




4179   20100927   Mon       11.12       T          D




4180   20100927   Mon       11.24       T          D


4181   20100927   Mon       12.25       T          D



4182   20100927   Mon       12.26       T        B - WL




4183   20100927   Mon       12.29       E          D
       Oxfordshire Libraries Answers Direct Enquiry Log

4184   20100927   Mon       13.39       T          D


4185   20100927   Mon       13.54       V        B - OX




4186   20100927   Mon       14.07       T          D

4187   20100927   Mon       14.40       T        B - OX


4188   20100927   Mon       17.50       E          D



4189   20100928   Tue       09.24       T          D




4190   20100928   Tue       09.52       T          D

4191   20100928   Tue       10.19       T        B - KI




4192   20100928   Tue       10.53       T          D




4193   20100928   Tue       11.20       E          D

4194   20100928   Tue       11.59       T          D

4195   20100928   Tue       12.04       T        B - BP




4196   20100928   Tue       13.33       V        B - OX

4197   20100928   Tue       13.46       T          D
4198   20100928   Tue       14.20       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

4199   20100928   Tue       14.48       E          D


4200   20100928   Tue       15.56       T          D

4201   20100928   Tue       15.28       E          D




4202   20100928   Tue       16.14       T        B - OX




4203   20100928   Tue       16.35       T          D

4204   20100928   Tue       16.52       T          D

4205   20100928   Tue       16.14       T          D




4206   20100928   Tue       17.10       T          D


4207   20100928   Tue       17.46       T          D


4208   20100929   Wed       09.00       E          D



4209   20100929   Wed       09.17       T          D


4210   20100929   Wed       09.43       E          D




4211   20100929   Wed       11.50       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

4212   20100929   Wed       15.13       V        B - OX


4213   20100929   Wed       15.17       T          D


4214   20100929   Wed       16.35       T          D




4215   20100930   Thu       09.00       T          D

4216   20100930   Thu       10.38       T          D




4217   20100930   Thu       11.05       T          D

4218   20100930   Thu       11.48       T          D

4219   20100930   Thu       12.48       V        B - OX




4220   20100930   Thu       13.24       T          D




4221   20100930   Thu       15.53       T        B - DE




4222   20100930   Thu       16.46       T          D


4223   20100930   Thu       18.20       E          D
       Oxfordshire Libraries Answers Direct Enquiry Log

4224   20101001   Fri       10.47       T          D




4225   20101001   Fri       11.01       T          D



4226   20101001   Fri       11.36       T          D



4227   20101001   Fri       14.37       T          D

4228   20101001   Fri       15.25       T          D



4229   20101001   Fri       15.35       T        B - WO




4230   20101001   Fri       15.50       T        B - WH




4231   20101001   Fri       16.44       T          D


4232   20101002   Sat       09.00       E          D

4233   20101002   Sat       09.00       E          D

4234   20101002   Sat       09.35       V        B - OX




4235   20101002   Sat       11.21       T          D

4236   20101002   Sat       11.23       T          D

4237   20101002   Sat       11.29       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

4238   20101002   Sat       11.52       T          D

4239   20101002   Sat       12.09       T          D

4240   20101002   Sat       14.42       T          D




4241   20101002   Sat       13.26       T          D


4242   20101002   Sat       13.50       E          D




4243   20101002   Sat       15.22       T          D

4244   20101004   Mon       09.00       E          D




4245   20101004   Mon       09:00       E          D




4246   20101004   Mon       09.20       T          D



4247   20101004   Mon       09.37       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

4248   20101004   Mon       09.46       E          D




4249   20101004   Mon       10.09       T          D

4250   20101004   Mon       10.36       V        B - OX



4251   20101004   Mon       10.46       T          D


4252   20101004   Mon       11.05       T          D




4253   20101004   Mon       11.42       T          D



4254   20101004   Mon       12.05       E        B - BI


4255   20101004   Mon       12.34       T          D




4256   20101004   Mon       13:18       T        B - HO



4257   20101004   Mon       13:26       T          D




4258   20101004   Mon       13:26       T          D




4259   20101004   Mon       14.20       T        B - OX


4260   20101004   Mon       14.25       T          D


4261   20101004   Mon       14.35       T          D

4262   20101004   Mon       15.20       T        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

4263   20101004   Mon       16:38       E          D

4264   20101004   Mon       17:23       E          D


4265   20101005   Tue       10.04       T          D




4266   20101005   Tue       10.58       V        B - OX



4267   20101005   Tue       10.38       E          D



4268   20101005   Tue       11.09       T          D




4269   20101005   Tue       13.10       T          D




4270   20101005   Tue       13.35       E          D


4271   20101005   Tue       14.01       T          D


4272   20101005   Tue       14.37       T          D


4273   20101005   Tue       14.57       V        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

4274   20101005   Tue       15:19       T        B - OX




4275   20101005   Tue       15:29       T        B - OX




4276   20101005   Tue       15:57       T          D




4277   20101005   Tue       16:34       T          D




4278   20101005   Tue       18.15       T        B - OX

4279   20101005   Tue       19.00       T          D




4280   20101006   Wed       09:29       T          D

4281   20101006   Wed       10:03       T          D




4282   20101006   Wed       13.20       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

4283   20101006   Wed       13.25       E          D




4284   20101006   Wed       13.20       T          D




4285   20101006   Wed       13.55       T          D




4286   20101006   Wed       14.42       T          D

4287   20101006   Wed       14.58       T          D




4288   20101006   Wed       14.43       T          D




4289   20101006   Wed       15.12       T        B - WY




4290   20101006   Wed       15.31       T          D

4291   20101006   Wed       15.47       T          D




4292   20101006   Wed       15.59       E          D


4293   20101006   Wed       16.15       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

4294   20101006   Wed       17:19       T          D




4295   20101006   Wed       18:00       T          D


4296   20101007   Thu       09.00       E          D




4297   20101007   Thu       09.00       E          D




4298   20101007   Thu       12.08       T          D



4299   20101007   Thu       12.30       T          D



4300   20101007   Thu       12.32       T          D



4301   20101007   Thu       14.17       T          D


4302   20101007   Thu       15:48       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

4303   20101007   Thu       16:27       T        B - DI




4304   20101007   Thu       18.32       T          D

4305   20101008   Fri       09.13       E        B - OX




4306   20101008   Fri       09.15       E          D


4307   20101008   Fri       09.20       E          D



4308   20101008   Fri       09.32       T          D



4309   20101008   Fri       09.33       T          D


4310   20101008   Fri       09.47       T          D

4311   20101008   Fri       10.49       T          D

4312   20101008   Fri       10.59       T          D




4313   20101008   Fri       10.59       E          D




4314   20101008   Fri       13.38       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

4315   20101008   Fri       13.47       T          D




4316   20101008   Fri       15.54       V        B - OX




4317   20101008   Fri       16.59       T          D


4318   20101009   Sat       09:00       V        B - OX



4319   20101009   Sat       11:06       T          D

4320   20101009   Sat       11:12       T          D




4321   20101009   Sat       11:24       T          D



4322   20101009   Sat       15:02       E          D




4323   20101009   Sat       16:57       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

4324   20101009   Sat       16:57       T          D




4325   20101009   Sat       17:05       T          D




4326   20101011   Mon       09.00       E          D




4327   20101011   Mon       09.10       T          D




4328   20101011   Mon       09.40       E          D



4329   20101011   Mon       10.25       E          D


4330   20101011   Mon       10.28       T          D




4331   20101011   Mon       10.36       T          D



4332   20101011   Mon       11.24       V        B - OX




4333   20101011   Mon       11.34       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

4334   20101011   Mon       12.36       T          D




4335   20101011   Mon       13.03       T          D


4336   20101011   Mon       13.03       T          D



4337   20101011   Mon       13.08       T          D


4338   20101011   Mon       13.12       T          D


4339   20101011   Mon       13.48       T          D

4340   20101011   Mon       14.20       T        B - OX

4341   20101011   Mon       14.55       T        B - OX

4342   20101011   Mon       14.55       V        B - OX




4343   20101011   Mon       16.12       T        B - OX

4344   20101011   Mon       15.53       T        B - KI




4345   20101011   Mon       15.59       T        B - HE
       Oxfordshire Libraries Answers Direct Enquiry Log

4346   20101011   Mon       16.03       V        B - OX



4347   20101012   Tue       08.56       T          D

4348   20101012   Tue       09.00       E          D



4349   20101012   Tue       09.00       E          D


4350   20101012   Tue       09.00       E          D




4351   20101012   Tue       09.28       T          D


4352   20101012   Tue       10.00       T          D

4353   20101012   Tue       10.01       T          D




4354   20101012   Tue       10.06       T          D


4355   20101012   Tue       11.30       E          D


4356   20101012   Tue       13.11       T          D


4357   20101012   Tue       13.59       T          D


4358   20101012   Tue       14.08       V        B - OX




4359   20101012   Tue       16:45       T        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

4360   20101012   Tue       16:47       T        B - OX


4361   20101012   Tue       17:02       T          D

4362   20101013   Wed       09:00       T          D




4363   20101013   Wed       09.00       E          D

4364   20101013   Wed       09.33       T          D


4365   20101013   Wed       10.00       T          D


4366   20101013   Wed       10.03       T          D




4367   20101013   Wed       10.17       T          D

4368   20101013   Wed       09.25       E          D

4369   20101013   Wed       09.37       E          D


4370   20101013   Wed       10.31       T          D


4371   20101013   Wed       11:29       T          D


4372   20101013   Wed       11:26       T          D



4373   20101013   Wed       12:06       T          D




4374   20101013   Wed       12.19       T          D

4375   20101013   Wed       12:48       T        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

4376   20101013   Wed       13.22       T        B - OX


4377   20101013   Wed       13.48       V        B - OX



4378   20101013   Wed       14.16       T          D



4379   20101013   Wed       15.00       E          D


4380   20101013   Wed       15.26       T          D

4381   20101013   Wed       15.24       T          D


4382   20101013   Wed       15.24       T          D



4383   20101013   Wed       15.24       T          D


4384   20101013   Wed       15.39       T          D

4385   20101013   Wed       16.35       V        B - OX




4386   20101014   Thu       09:00       E          D
       Oxfordshire Libraries Answers Direct Enquiry Log

4387   20101014   Thu       10:46       T        B - KI




4388   20101014   Thu       11.37       T          D

4389   20101014   Thu       13.23       V        B - OX




4390   20101014   Thu       13:38       T          D



4391   20101014   Thu       13:41       T          D


4392   20101014   Thu       13.51       T          D




4393   20101014   Thu       14.25       T          D


4394   20101014   Thu       15.14       T          D




4395   20101014   Thu       15:20       T        B - BP



4396   20101014   Thu       15:22       T        B - BP


4397   20101014   Thu       15:24       T        B - BP
       Oxfordshire Libraries Answers Direct Enquiry Log

4398   20101014   Thu       15.55       T        B - OX




4399   20101014   Thu       16.33       T          D


4400   20101014   Thu       16.42       T          D

4401   20101014   Thu       17.06       T          D

4402   20101015   Fri       09.04       T          D


4403   20101015   Fri       10.30       T          D

4404   20101015   Fri       11.06       T          D

4405   20101015   Fri       11.36       T          D




4406   20101015   Fri       11.52       V        B - OX



4407   20101015   Fri       11.59       T          D


4408   20101015   Fri       11.59       T          D

4409   20101015   Fri       14.25       V        B - OX


4410   20101015   Fri       14.50       E          D

4411   20101015   Fri       14.55       E          D




4412   20101015   Fri       15.45       T          D



4413   20101015   Fri       17.26       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

4414   20101016   Sat       10.58       T          D




4415   20101016   Sat       11.54       T          D




4416   20101016   Sat       12.27       T          D



4417   20101016   Sat       14.15       E          D




4418   20101016   Sat       16.36       T          D

4419   20101016   Sat       17.28       T          D


4420   20101018   Mon       09:00       E          D



4421   20101018   Mon       09:00       E          D

4422   20101018   Mon       11.42       T          D




4423   20101018   Mon       12:46       T          D




4424   20101018   Mon       14.00       T          D


4425   20101018   Mon       14.15       T          D

4426   20101018   Mon       14.20       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

4427   20101018   Mon       14.30       T        B - OX




4428   20101018   Mon       14.35       T          D

4429   20101018   Mon       15.25       T          D

4430   20101018   Mon       15.44       T        B - HO

4431   20101018   Mon       16.53       T          D

4432   20101018   Mon       17.12       T          D



4433   20101018   Mon       16:49       E        via OCC




4434   20101019   Tue       09:00       E          D




4435   20101019   Tue       09:07       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

4436   20101019   Tue       09:43       T          D




4437   20101019   Tue       10.48       T          D



4438   20101019   Tue       10:51       T          D


4439   20101019   Tue       11.21       T          D




4440   20101019   Tue       11.25       T          D


4441   20101019   Tue       11.31       T          D




4442   20101019   Tue       12.44       T          D

4443   20101019   Tue       12.52       T        B - WO




4444   20101019   Tue       13:16       T        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

4445   20101019   Tue       13:42       T        B - OX




4446   20101019   Tue       15.00       E          D


4447   20101019   Tue       15:30       T          D


4448   20101019   Tue       15:23       V        B - OX


4449   20101019   Tue       16.05       T        B - OX




4450   20101019   Tue       16:43       T          D




4451   20101019   Tue       17.33       T          D

4452   20101019   Tue       17.40       T          D



4453   20101020   Wed       09:00       E          D


4454   20101020   Wed       10:08       T          D

4455   20101020   Wed       10:10       T          D


4456   20101020   Wed       10:56       T        B - KI


4457   20101020   Wed       11.52       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

4458   20101020   Wed       12.03       T        B - OX


4459   20101020   Wed       12.10       T          D



4460   20101020   Wed       13:20       T          D


4461   20101020   Wed       13:47       T          D




4462   20101020   Wed       14:09       T        B - OX




4463   20101020   Wed       14:20       T        B - OX


4464   20101020   Wed       14:24       T          D

4465   20101020   Wed       15:18       T          D


4466   20101020   Wed       15.21       E          D




4467   20101020   Wed       16.44       T          D

4468   20101020   Wed       17.33       T          D


4469   20101020   Wed       17.39       V        B - OX


4470   20101021   Thu       09.00       V        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

4471   20101021   Thu       09.08       E          D

4472   20101021   Thu       09.32       T        B - MG

4473   20101021   Thu       09.50       E          D

4474   20101021   Thu       09.55       T          D




4475   20101021   Thu       09.58       T          D



4476   20101021   Thu       15:27       T          D


4477   20101021   Thu       16:17       T          D




4478   20101022   Fri       09.14       T          D




4479   20101022   Fri       09.19       T          D



4480   20101022   Fri       10.45       E          D

4481   20101022   Fri       11.50       V        B - OX




4482   20101022   Fri       13.20       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

4483   20101022   Fri       13.30       T          D

4484   20101022   Fri       14.25       T        B - MG




4485   20101022   Fri       16.59       T          D




4486   20101022   Fri       17.11       T          D

4487   20101023   Sat       09.05       E          D



4488   20101023   Sat       09.10       E          D

4489   20101023   Sat       09.15       T          D


4490   20101023   Sat       11.50       T        B - SU


4491   20101023   Sat       12.01       T          D

4492   20101023   Sat       14.37       T          D



4493   20101023   Sat       16.11       V        B - OX

4494   20101025   Mon       09.00       E          D


4495   20101025   Mon       09.03       T          D


4496   20101025   Mon       09.30       E          D


4497   20101025   Mon       09.40       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

4498   20101025   Mon       11.30       E          D


4499   20101025   Mon       11.41       T          D



4500   20101025   Mon       11.41       T          D



4501   20101025   Mon       11.41       T          D

4502   20101025   Mon       11.57       T          D



4503   20101025   Mon       12.26       T          D

4504   20101025   Mon       12.31       T          D

4505   20101025   Mon       13.43       T          D




4506   20101025   Mon       14.10       T          D

4507   20101025   Mon       14.14       E          D




4508   20101025   Mon       14.40       V        B - OX

4509   20101025   Mon       15.51       T          D

4510   20101025   Mon       16.01       T          D



4511   20101025   Mon       17.04       T        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

4512   20101025   Mon       18.51       V        B - OX

4513   20101026   Tue       09.04       E          D




4514   20101026   Tue       09.46       T        B - OX




4515   20101025   Tue       10.18       T          D




4516   20101025   Tue       10.30       T          D




4517   20101026   Tue       11.11       T          D

4518   20101026   Tue       11.15       T          D

4519   20101026   Tue       11.25       T          D




4520   20101026   Tue       11:43       T        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

4521   20101026   Tue       12.02       T          D



4522   20101026   Tue       12:15       T          D




4523   20101026   Tue       12:26       E          D



4524   20101026   Tue       12:33       T          D




4525   20101026   Tue       12:54       T          D


4526   20101026   Tue       13.45       T          D




4527   20101026   Tue       13.54       T        B - OX


4528   20101026   Tue       14.10       T          D

4529   20101026   Tue       15:26       T          D




4530   20101026   Tue       15.28       T          D

4531   20101026   Tue       16:01       T          D



4532   20101026   Tue       16.45       T          D


4533   20101026   Tue       18.57       E          D
       Oxfordshire Libraries Answers Direct Enquiry Log

4534   20101027   Wed       10.00       E        B - DI




4535   20101027   Wed       10.10       T          D


4536   20101027   Wed       11.18       T          D

4537   20101027   Wed       12:08       E          D




4538   20101027   Wed       12:20       T          D




4539   20101027   Wed       13.37       E          D

4540   20101027   Wed       13.47       T          D

4541   20101027   Wed       13.57       T          D



4542   20101027   Wed       14.15       T          D

4543   20101027   Wed       14.20       E          D


4544   20101027   Wed       14.25       V        B - OX


4545   20101027   Wed       15.47       E          D

4546   20101027   Wed       16.41       T          D

4547   20101027   Wed       16.48       T          D


4548   20101028   Thu       09:00       E          D




4549   20101028   Thu       10:04       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

4550   20101028   Thu       10:08       T          D




4551   20101028   Thu       10:17       T          D

4552   20101028   Thu       10:55       T          D


4553   20101028   Thu       10:36       E          D

4554   20101028   Thu       11:42       E          D




4555   20101028   Thu       15.16       T          D

4556   20101028   Thu       17.36       T          D

4557   20101029   Fri       09:00       E          D




4558   20101029   Fri       09:40       T          D




4559   20101029   Fri       10:06       T          D



4560   20101029   Fri       10:12       T          D




4561   20101029   Fri       11:13       T          D



4562   20101029   Fri       11:23       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

4563   20101029   Fri       11:37       V        B - OX




4564   20101029   Fri       13.59       E          D




4565   20101029   Fri       14.47       T        B - KI




4566   20101029   Fri       14.59       T          D

4567   20101029   Fri       15.52       T          D



4568   20101029   Fri       16.33       T          D


4569   20101030   Sat       09.00       E          D

4570   20101030   Sat       11.05       T          D

4571   20101030   Sat       11.44       V        B - OX



4572   20101030   Sat       14.26       T          D


4573   20101030   Sat       14.41       T          D

4574   20101030   Sat       15.27       T          D

4575   20101101   Mon       09.05       E          D
       Oxfordshire Libraries Answers Direct Enquiry Log

4576   20101101   Mon       09.13       E          D



4577   20101101   Mon       09.22       E          D




4578   20101101   Mon       09.40       E          D



4579   20101101   Mon       10.00       E          D

4580   20101101   Mon       10.05       E          D

4581   20101101   Mon       10.45       V        B - OX


4582   20101101   Mon       10.45       V        B - OX


4583   20101101   Mon       11.49       T          D




4584   20101101   Mon       13.48       V        B - OX

4585   20101101   Mon       15.10       T        B - OX

4586   20101101   Mon       15.25       T           D
4587   20101101   Mon       15.30       T           D
4588   20101101   Mon       15.39       T           D
4589   20101101   Mon       16.00       V        B - OX

4590   20101101   Mon       18:30       E          D




4591   20101102   Tue       09.15       E          D




4592   20101102   Tue       09.32       T          D



4593   20101102   Tue       09.50       E          D
       Oxfordshire Libraries Answers Direct Enquiry Log

4594   20101102   Tue       10.00       E          D




4595   20101102   Tue       11.15       V        B - OX




4596   20101102   Tue       11.44       E        B - OX




4597   20101102   Tue       12.23       T          D

4598   20101102   Tue       14:03       T          D


4599   20101102   Tue       17.17       T        B - OX




4600   20101102   Tue       17.24       E          D




4601   20101103   Wed       09.00       E          D

4602   20101103   Wed       10.31       T          D

4603   20101103   Wed       10.44       T          D



4604   20101103   Wed       11.16       T          D

4605   20101103   Wed       11.49       T          D



4606   20101103   Wed       12.13       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

4607   20101103   Wed       12.15       T          D

4608   20101103   Wed       12.35       T          D


4609   20101103   Wed       14.29       T          D

4610   20101103   Wed       14.42       T          D



4611   20101103   Wed       14.48       T          D




4612   20101103   Wed       14.49       T          D




4613   20101103   Wed       16.04       T          D

4614   20101103   Wed       16.02       T          D


4615   20101103   Wed       16.23       V        B - OX


4616   20101103   Wed       16.27       T          D


4617   20101103   Wed       16.40       T          D

4618   20101103   Wed       16.45       T        B - OX



4619   20101103   Wed       17.47       T          D

4620   20101104   Thu       09:08       T          D



4621   20101104   Thu       11.08       E          D



4622   20101104   Thu       12.04       T        B - MG
4623   20101104   Thu       12.20       E           D
       Oxfordshire Libraries Answers Direct Enquiry Log

4624   20101104   Thu       13.30       T          D




4625   20101104   Thu       14:00       V        B - OX

4626   20101104   Thu       14.20       E          D

4627   20101104   Thu       16.01       T        B - MG



4628   20101104   Thu       16:55       T          D


4629   20101104   Thu       16:59       T          D

4630   20101104   Thu       17:01       T          D



4631   20101104   Thu       17.25       T          D

4632   20101104   Thu       17.45       T          D



4633   20101105   Fri       09.05       T          D



4634   20101105   Fri       09.14       E          D




4635   20101105   Fri       12:51       E        B - DI
       Oxfordshire Libraries Answers Direct Enquiry Log

4636   20101105   Fri       12.51       T          D




4637   20101105   Fri       13.08       T          D


4638   20101105   Fri       13.20       E          D

4639   20101105   Fri       13:31       T          D


4640   20101105   Fri       13.52       V        B - OX




4641   20101105   Fri       14.30       T          D

4642   20101105   Fri       14.30       T          D




4643   20101105   Fri       14.40       T          D

4644   20101105   Fri       14.40       T          D




4645   20101105   Fri       16:11       T          D



4646   20101105   Fri       16.26       V        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

4647   20101105   Fri       16.33       T          D

4648   20101106   Sat       09.40       T          D



4649   20101106   Sat       12.56       T        B - KI




4650   20101108   Mon       09.01       E          D




4651   20101108   Mon       09.59       T          D




4652   20101108   Mon       10.28       T          D


4653   20101108   Mon       11.11       T          D


4654   20101108   Mon       12.04       T          D




4655   20101108   Mon       12.34       E          D


4656   20101108   Mon       12.52       T          D

4657   20101108   Mon       14.02       T        B - OX

4658   20101108   Mon       14.23       T        B - OX
4659   20101108   Mon       14.30       T           D

4660   20101108   Mon       14.35       E          D

4661   20101108   Mon       15.10       E          D

4662   20101108   Mon       16.00       T        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

4663   20101109   Tue       09.25       V        B - OX




4664   20101109   Tue       10.00       T          D

4665   20101109   Tue       10.22       T          D




4666   20101109   Tue       10.26       T          D


4667   20101109   Tue       10.40       V        B - OX




4668   20101109   Tue       11.05       E          D




4669   20101109   Tue       11.18       T          D
4670   20101109   Tue       11.28       T          D




4671   20101109   Tue       11.47       T          D




4672   20101109   Tue       12.46       E          D
       Oxfordshire Libraries Answers Direct Enquiry Log

4673   20101109   Tue       14.17       T          D


4674   20101109   Tue       15:17       T        B - OX




4675   20101109   Tue       15:45       T        B - OX


4676   20101109   Tue       15:56       T        B - OX




4677   20101109   Tue       16.33       T          D


4678   20101109   Tue       17:43       E          D



4679   20101109   Tue       17:43       E          D




4680   20101109   Tue       18:42       T        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

4681   20101110   Wed       10.46       T          D


4682   20101110   Wed       11.12       V        B - OX

4683   20101110   Wed       11.15       V        B - OX




4684   20101110   Wed       11.44       T        B - OX




4685   20101110   Wed       13.20       T          D

4686   20101110   Wed       13.59       T          D

4687   20101110   Wed       15.24       E          D

4688   20101110   Wed       15.30       T          D




4689   20101110   Wed       17.33       T        B - BI




4690   20101111   Thu       09.01       E          D

4691   20101111   Thu       09.32       T          D


4692   20101111   Thu       09.42       T          D




4693   20101111   Thu       10.50       T        B - BP
       Oxfordshire Libraries Answers Direct Enquiry Log

4694   20101111   Thu       11:43       T          D




4695   20101111   Thu       13.40       E          D

4696   20101111   Thu       09.00       E          D




4697   20101111   Thu       15:38       T          D



4698   20101111   Thu       15:43       T          D



4699   20101111   Thu       15:49       T          D




4700   20101111   Thu       16.00       E          D



4701   20101111   Thu       16.10       T          D

4702   20101111   Thu       16.14       T          D


4703   20101111   Thu       15:21       T          D



4704   20101111   Thu       17:44       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

4705   20101112   Fri       09.00       E          D

4706   20101112   Fri       09:07       T          D




4707   20101112   Fri       09:29       T          D


4708   20101112   Fri       09:56       T          D


4709   20101112   Fri       10:15       T          D




4710   20101112   Fri       10:56       T          D


4711   20101112   Fri       10.36       E          D


4712   20101112   Fri       12:32       T          D




4713   20101112   Fri       14.01       T        B - HO


4714   20101112   Fri       17.09       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

4715   20101113   Sat       11:09       T        B - OX




4716   20101113   Sat       12:28       T          D




4717   20101113   Sat       14:35       T          D


4718   20101115   Mon       09:00       E          D


4719   20101115   Mon       09:00       E          D




4720   20101115   Mon       09.11       T          D



4721   20101115   Mon       09:24       E          D
       Oxfordshire Libraries Answers Direct Enquiry Log

4722   20101115   Mon       09:47       E          D




4723   20101115   Mon       09.47       T          D

4724   20101115   Mon       10.23       T          D

4725   20101115   Mon       12:07       T          D

4726   20101115   Mon       12:20       T          D


4727   20101115   Mon       12:21       T          D

4728   20101115   Mon       12:22       T          D

4729   20101115   Mon       12:32       T          D




4730   20101115   Mon       13:06       T          D



4731   20101115   Mon       13:23       T          D




4732   20101115   Mon       13.40       E          D
       Oxfordshire Libraries Answers Direct Enquiry Log

4733   20101115   Mon       13.48       T          D



4734   20101115   Mon       14.00       E          D



4735   20101115   Mon       14.13       T        B - OX

4736   20101115   Mon       15.30       T           D
4737   20101115   Mon       15.45       T        B - GR

4738   20101115   Mon       15.35       T          D

4739   20101115   Mon       16.13       T          D

4740   20101115   Mon       16.37       T          D


4741   20101115   Mon       17.20       T          D
4742   20101116   Tue       09.11       T          D

4743   20101116   Tue       10.24       T          D



4744   20101116   Tue       10.26       T          D



4745   20101116   Tue       10.58       T          D




4746   20101116   Tue       11.08       T          D


4747   20101116   Tue       11.11       V        B - OX


4748   20101116   Tue       11.23       T        B - AB
       Oxfordshire Libraries Answers Direct Enquiry Log

4749   20101116   Tue       11.15       E          D




4750   20101116   Tue       11.55       E          D


4751   20101116   Tue       12.27       E          D




4752   20101116   Tue       12.31       V        B - OX



4753   20101116   Tue       12.46       T          D




4754   20101116   Tue       13.42       T          D


4755   20101116   Tue       14.45       E      B - HQ LCSU


4756   20101116   Tue       16.26       T          D

4757   20101116   Tue       16.49       V        B - OX



4758   20101117   Wed       09.30       E          D

4759   20101117   Wed       10.29       T          D



4760   20101117   Wed       11:29       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

4761   20101117   Wed       11:42       T          D




4762   20101117   Wed       11:59       T          D



4763   20101117   Wed       12:29       T          D




4764   20101117   Wed       12:49       T          D



4765   20101117   Wed       12:53       T        B - OX




4766   20101117   Wed       13.16       V        B - OX




4767   20101117   Wed       14.00       T          D


4768   20101117   Wed       16:13       T          D




4769   20101117   Wed       17:15       T          D

4770   20101117   Wed       18:10       V        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

4771   20101118   Thu       08:55       T          D




4772   20101118   Thu       09:26       T          D



4773   20101118   Thu       09.29       T        B - HQ




4774   20101118   Thu       10:09       T          D


4775   20101118   Thu       10:11       T          D



4776   20101118   Thu       10.31       T          D




4777   20101118   Thu       11.00       E          D


4778   20101118   Thu       12.29       T          D


4779   20101118   Thu       13.13       T          D


4780   20101118   Thu       13:19       T          D


4781   20101118   Thu       13.26       T          D



4782   20101118   Thu       09.00       E          D

4783   20101118   Thu       15:07       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

4784   20101118   Thu       15:23       T          D




4785   20101118   Thu       15:48       T          D




4786   20101118   Thu       16.29       T          D

4787   20101118   Thu       17.30       T          D


4788   20101119   Fri       10.24       T          D


4789   20101119   Fri       11.07       T          D

4790   20101119   Fri       13.31       T        B - HT




4791   20101119   Fri       13.50       T          D

4792   20101119   Fri       14.10       T          D


4793   20101119   Fri       14.23       E          D

4794   20101119   Fri       15.25       T        B - OX


4795   20101119   Fri       16.01       T          D

4796   20101120   Sat       12.57       E          D

4797   20101120   Sat       14.07       T          D

4798   20101120   Sat       14.40       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

4799   20101120   Sat       14.40       T          D


4800   20101120   Sat       15.05       T          D


4801   20101120   Sat       15.12       T          D




4802   20101120   Sat       15.49       T          D

4803   20101122   Mon       09.00       E          D



4804   20101122   Mon       09:20       T          D




4805   20101122   Mon       10.00       T          D


4806   20101122   Mon       10.29       E        via OCC




4807   20101122   Mon       10:31       T          D

4808   20101122   Mon       11:32       T          D


4809   20101122   Mon       11:33       E          D




4810   20101122   Mon       11.41       V        B - OX




4811   20101122   Mon       11:47       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

4812   20101122   Mon       13.49       T          D




4813   20101122   Mon       14.02       T          D




4814   20101122   Mon       14.00       T          D
4815   20101122   Mon       14.25       E          D

4816   20101122   Mon       14.30       T        B - OX
4817   20101122   Mon       14.35       T           D
4818   20101122   Mon       15.05       T        B - HO

4819   20101122   Mon       15.57       T          D




4820   20101123   Tue       09.00       E          D



4821   20101123   Tue       09.20       T          D

4822   20101123   Tue       10.55       V        B - OX




4823   20101123   Tue       11.00       T          D



4824   20101123   Tue       11.13       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

4825   20101123   Tue       12.31       T          D




4826   20101123   Tue       12.39       T          D




4827   20101123   Tue       13.19       T          D



4828   20101123   Tue       16.10       V        B - OX


4829   20101123   Tue       17.20       T          D




4830   20101124   Wed       09.30       E          D

4831   20101124   Wed       10.44       T          D

4832   20101124   Wed       11.50       T          D

4833   20101124   Wed       15.13       T          D

4834   20101124   Wed       15.29       T          D

4835   20101124   Wed       15.38       T        B - OX




4836   20101124   Wed       15.55       E          D
       Oxfordshire Libraries Answers Direct Enquiry Log

4837   20101124   Wed       16.14       T          D

4838   20101124   Wed       16.23       T          D




4839   20101124   Wed       16:50       T          D



4840   20101124   Wed       17.59       T          D


4841   20101124   Wed       18.51       E          D




4842   20101124   Wed       18.54       T          D

4843   20101125   Thu       09.24       E          D




4844   20101125   Thu       09.38       T        B - TH



4845   20101125   Thu       09.38       T          D

4846   20101125   Thu       09.38       T          D



4847   20101125   Thu       09.49       T          D


4848   20101125   Thu       09.50       T          D


4849   20101125   Thu       10.29       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

4850   20101125   Thu       10.29       T          D


4851   20101125   Thu       10.29       T          D




4852   20101125   Thu       10.42       T          D

4853   20101125   Thu       10.42       T          D




4854   20101125   Thu       11.32       T          D

4855   20101125   Thu       13.38       T          D


4856   20101125   Thu       15.15       E          D



4857   20101125   Thu       15.20       T          D


4858   20101125   Thu       15.31       V        B - OX




4859   20101125   Thu       15.45       V        B - OX




4860   20101125   Thu       15.53       T          D



4861   20101125   Thu       16.04       T          D

4862   20101125   Thu       16.10       T        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

4863   20101126   Fri       11.10       E          D



4864   20101126   Fri       11:30       T        B - OX




4865   20101126   Fri       11.45       V        B - OX




4866   20101126   Fri       12:28       T          D




4867   20101126   Fri       13.45       E          D

4868   20101126   Fri       14.04       T          D


4869   20101126   Fri       14:32       T          D

4870   20101126   Fri       14:38       T        B - OX




4871   20101126   Fri       14:42       T          D

4872   20101126   Fri       14:45       T          D




4873   20101126   Fri       15:19       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

4874   20101126   Fri       15:41       T          D


4875   20101126   Fri       16:22       T          D

4876   20101126   Fri       16:40       T          D




4877   20101126   Fri       16.49       T          D



4878   20101127   Sat       09.03       T          D


4879   20101127   Sat       10.24       T          D

4880   20101127   Sat       11.05       V        B - OX




4881   20101127   Sat       12.10       E          D




4882   20101127   Sat       12.24       T          D

4883   20101129   Mon       09.56       T          D




4884   20101129   Mon       10.13       T          D

4885   20101129   Mon       10.15       T          D



4886   20101129   Mon       10.34       T          D

4887   20101129   Mon       10.51       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

4888   20101129   Mon       10.40       E          D




4889   20101129   Mon       11.14       T        B - WL




4890   20101129   Mon       11.32       T          D




4891   20101129   Mon       11.36       T          D

4892   20101129   Mon       11.40       T          D


4893   20101129   Mon       11.46       T          D


4894   20101129   Mon       11.55       E          D

4895   20101129   Mon       12.20       T          D


4896   20101129   Mon       13.21       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

4897   20101129   Mon       14.05       T          D




4898   20101129   Mon       14.35       T        B - OX




4899   20101129   Mon       15.00       T          D

4900   20101129   Mon       15.15       T          D

4901   20101129   Mon       15.58       T          D
4902   20101129   Mon       16.07       T          D
4903   20101129   Mon       16.30       T          D
4904   20101129   Mon       17.13       T          D
4905   20101129   Mon       18.00       T          D

4906   20101129   Mon       18.13       T          D

4907   20101130   Tue       09:03       T          D

4908   20101130   Tue       09:15       T          D


4909   20101130   Tue       10:12       T          D



4910   20101130   Tue       10:15       T          D



4911   20101130   Tue       10:47       T          D

4912   20101130   Tue       11:00       E          D
       Oxfordshire Libraries Answers Direct Enquiry Log

4913   20101130   Tue       11:30       E          D




4914   20101130   Tue       12:07       T          D




4915   20101130   Tue       12:14       T          D


4916   20101130   Tue       12:35       E          D


4917   20101130   Tue       13:31       T          D


4918   20101130   Tue       14:42       T          D

4919   20101130   Tue       15.18       T          D




4920   20101130   Tue       16:34       T        B - OX


4921   20101201   Wed       09.58       T          D

4922   20101201   Wed       10:29       T        B - OX




4923   20101201   Wed       13:02       T        B - OX




4924   20101201   Wed       13:05       T          D



4925   20101201   Wed       14:09       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

4926   20101201   Wed       15.00       E          D

4927   20101201   Wed       15.27       V        B - OX




4928   20101201   Wed       15.23       T          D



4929   20101201   Wed       15.41       T          D


4930   20101201   Wed       15.55       T          D


4931   20101202   Thu       09:00       E       viewpoint




4932   20101202   Thu       09:00       E          D

4933   20101202   Thu       09:00       E          D




4934   20101202   Thu       09:00       V        B - OX




4935   20101202   Thu       09.19       T          D


4936   20101202   Thu       09:45       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

4937   20101202   Thu       10.27       T          D




4938   20101202   Thu       12.05       T          D

4939   20101202   Thu       11.30       E          D




4940   20101202   Thu       12.34       T          D

4941   20101202   Thu       12.36       T          D


4942   20101202   Thu       12.47       T        B - MG
4943   20101202   Thu       14.45       T           D



4944   20101202   Thu       15.12       E          D




4945   20101202   Thu       16.15       E          D

4946   20101203   Fri       09.00       E          D



4947   20101203   Fri       09.31       T          D


4948   20101203   Fri       09.35       T          D


4949   20101203   Fri       10.03       T        B - BP




4950   20101203   Fri       10:10       E          D
       Oxfordshire Libraries Answers Direct Enquiry Log

4951   20101203   Fri       10.15       T          D



4952   20101203   Fri       10.20       V        B - OX


4953   20101203   Fri       10.49       T          D


4954   20101203   Fri       10.58       T          D




4955   20101203   Fri       11.03       T          D




4956   20101203   Fri       11.55       E          D

4957   20101203   Fri       12:21       T          D

4958   20101203   Fri       12:31       E          D




4959   20101203   Fri       13.08       E          D


4960   20101203   Fri       13.27       T        B - OX




4961   20101203   Fri       13.39       T          D

4962   20101203   Fri       14.27       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

4963   20101203   Fri       14:43       T        B - AB


4964   20101203   Fri       15:17       T        B - OX


4965   20101203   Fri       15:32       T          D



4966   20101203   Fri       15:45       T          D


4967   20101203   Fri       16:01       T        B - OX




4968   20101203   Fri       16.21       E          D



4969   20101203   Fri       16.35       E          D




4970   20101204   Sat       09.00       E          D



4971   20101204   Sat       09.00       E          D



4972   20101204   Sat       09.18       E          D
       Oxfordshire Libraries Answers Direct Enquiry Log

4973   20101204   Sat       09.35       T          D




4974   20101204   Sat       10.02       T          D




4975   20101204   Sat       11.03       T          D




4976   20101204   Sat       11.50       V        B - OX



4977   20101204   Sat       12.21       T          D




4978   20101204   Sat       14.15       T          D


4979   20101204   Sat       14.47       T          D



4980   20101204   Sat       15.20       T          D

4981   20101204   Sat       17.18       T          D

4982   20101206   Mon       09.00       E          D
       Oxfordshire Libraries Answers Direct Enquiry Log

4983   20101206   Mon       09.00       E          D




4984   20101206   Mon       09.00       E          D




4985   20101206   Mon       10.29       T          D




4986   20101206   Mon       11.25       T          D



4987   20101206   Mon       12.28       T          D


4988   20101206   Mon       14.11       T          D

4989   20101206   Mon       16.45       T          D

4990   20101206   Mon       16.30       T          D

4991   20101206   Mon       17.05       T          D

4992   20101206   Mon       16:57       E          D
       Oxfordshire Libraries Answers Direct Enquiry Log

4993   20101207   Tue       09:00       E          D




4994   20101207   Tue       09:20       E        Enquire


4995   20101207   Tue       10:17       T          D


4996   20101207   Tue       11.03       T          D




4997   20101207   Tue       12.25       T          D




4998   20101207   Tue       14:05       T          D

4999   20101207   Tue       14:46       T          D




5000   20101207   Tue       13:49       E          D
       Oxfordshire Libraries Answers Direct Enquiry Log

5001   20101207   Tue       15.24       T          D




5002   20101207   Tue       16:46       T          D




5003   20101207   Tue       16:52       T          D




5004   20101208   Wed       09.46       T          D



5005   20101208   Wed       09.55       E          D



5006   20101208   Wed       10.10       T          D

5007   20101208   Wed       12.41       T          D




5008   20101208   Wed       14.36       T          D



5009   20101208   Wed       15.34       T          D


5010   20101208   Wed       16.25       E          D
       Oxfordshire Libraries Answers Direct Enquiry Log

5011   20101208   Wed       16.30       E          D

5012   20101209   Thu       09.23       T          D

5013   20101209   Thu       09:45       V        B - OX




5014   20101209   Thu       09:56       T          D


5015   20101209   Thu       10:14       T          D


5016   20101209   Thu       10:06       E          D


5017   20101209   Thu       11:12       E          D



5018   20101209   Thu       12.13       T          D


5019   20101209   Thu       14.11       T          D

5020   20101209   Thu       14.36       T          D

5021   20101209   Thu       14.42       T          D

5022   20101209   Thu       16:39       E          D




5023   20101209   Thu       16:15       E     via OCC (E&E)
       Oxfordshire Libraries Answers Direct Enquiry Log

5024   20101209   Thu       17.55       E          D




5025   20101210   Fri       09.00       E          D

5026   20101210   Fri       14.00       E          D

5027   20101210   Fri       14.10       T          D

5028   20101210   Fri       14.10       T          D



5029   20101210   Fri       14.10       T          D


5030   20101210   Fri       14.35       E          D

5031   20101210   Fri       15:08       V        B - OX




5032   20101210   Fri       16.18       T          D

5033   20101210   Fri       16.37       E          D

5034   20101211   Sat       10.03       T          D



5035   20101211   Sat       10.19       T          D

5036   20101211   Sat       11.13       T        B - HE




5037   20101211   Sat       14.21       V        B - OX


5038   20101211   Sat       14.58       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

5039   20101211   Sat       15.56       V        B - OX




5040   20101211   Sat       16.56       T          D


5041   20101213   Mon       08.56       T          D



5042   20101213   Mon       09.05       E          D


5043   20101213   Mon       09.20       E          D

5044   20101213   Mon       09.24       T          D


5045   20101213   Mon       09.38       T          D


5046   20101213   Mon       09.47       T          D




5047   20101213   Mon       09.55       E          D


5048   20101213   Mon       10.02       T        via OCC




5049   20101213   Mon       10.21       T          D

5050   20101213   Mon       10:36       T        B - OX




5051   20101213   Mon       10.55       E        B - BA




5052   20101213   Mon       11.24       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

5053   20101213   Mon       11.34       T        B - CR




5054   20101213   Mon       12.15       T          D




5055   20101213   Mon       12.45       T          D


5056   20101213   Mon       12.47       T          D




5057   20101213   Mon       14.15       T        B - OX


5058   20101213   Mon       14.49       T          D

5059   20101213   Mon       15.00       T          D


5060   20101213   Mon       14.30       T          D

5061   20101213   Mon       14.35       T          D

5062   20101213   Mon       15.10       T          D

5063   20101213   Mon       15.20       T        B - OX


5064   20101213   Mon       16.00       E          D

5065   20101213   Mon       16.40       T          D

5066   20101213   Mon       16.50       T        B - OX

5067   20101214   Tue       09.14       T          D




5068   20101214   Tue       10.43       T         OCC
       Oxfordshire Libraries Answers Direct Enquiry Log

5069   20101214   Tue       10.58       T          D


5070   20101214   Tue       11:14       T          D

5071   20101214   Tue       11:37       T        B - OX

5072   20101214   Tue       11.34       V        B - OX

5073   20101214   Tue       12.23       E          D




5074   20101214   Tue       12.37       V        B - OX




5075   20101214   Tue       14:18       T          D




5076   20101214   Tue       14:25       T          D




5077   20101214   Tue       15.15       T          D




5078   20101214   Tue       16.16       E        B - EY




5079   20101215   Wed       09:00       E          D
       Oxfordshire Libraries Answers Direct Enquiry Log

5080   20101215   Wed       09.00       E          D




5081   20101215   Wed       10.24       T          D

5082   20101215   Wed       10.28       T          D


5083   20101215   Wed       10.37       T          D


5084   20101215   Wed       10.42       T          D

5085   20101215   Wed       10.53       T          D

5086   20101215   Wed       12.00       V        B - OX


5087   20101215   Wed       12.34       V        B - OX




5088   20101215   Wed       14.57       T          D


5089   20101215   Wed       14.58       T          D


5090   20101215   Wed       16.21       E          D

5091   20101215   Wed       16.38       T          D

5092   20101215   Wed       17.46       E          D


5093   20101215   Wed       18:44       E          D



5094   20101216   Thu       09:00       E          D
       Oxfordshire Libraries Answers Direct Enquiry Log

5095   20101216   Thu       09:00       E          D




5096   20101216   Thu       09:00       V        B - OX




5097   20101216   Thu       10.01       T          D

5098   20101216   Thu       11:02       T          D



5099   20101216   Thu       12.54       T          D


5100   20101216   Thu       13:36       T          D



5101   20101216   Thu       13:39       T        B - OX




5102   20101216   Thu       13:45       T          D



5103   20101216   Thu       16:38       T          D


5104   20101217   Fri       08.45       T          D
5105   20101217   Fri       09.04       T          D

5106   20101217   Fri       09.45       T          D

5107   20101217   Fri       09.57       T          D



5108   20101217   Fri       10.04       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

5109   20101217   Fri       10.19       T          D

5110   20101217   Fri       10.30       T          D

5111   20101217   Fri       11.19       T        B - OX




5112   20101217   Fri       12.16       T          D




5113   20101217   Fri       14.05       T          D


5114   20101217   Fri       14.14       T          D

5115   20101217   Fri       15.23       T          D


5116   20101217   Fri       15.32       T          D




5117   20101217   Fri       15.43       T          D


5118   20101217   Fri       16.18       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

5119   20101217   Fri       16.31       T          D




5120   20101217   Fri       15.45       T          D

5121   20101218   Sat       09:00       E          D




5122   20101218   Sat       10:28       T          D

5123   20101218   Sat       10:46       E          D



5124   20101218   Sat       10:42       T          D

5125   20101220   Mon       09.05       E          D

5126   20101220   Mon       09.08       T          D

5127   20101220   Mon       09.20       E          D


5128   20101220   Mon       09.30       T          D


5129   20101220   Mon       09.34       T          D


5130   20101220   Mon       09.44       T          D

5131   20101220   Mon       09.56       T          D

5132   20101220   Mon       10.00       E          D
5133   20101220   Mon       11.03       T          D

5134   20101220   Mon       11.06       T          D

5135   20101220   Mon       11:15       T          D




5136   20101220   Mon       11:17       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

5137   20101220   Mon       11.27       T          D


5138   20101220   Mon       12:00       T          D



5139   20101220   Mon       12:26       T          D


5140   20101220   Mon       12:37       T          D




5141   20101220   Mon       11:58       E          D




5142   20101220   Mon       13:00       T          D



5143   20101220   Mon       13.53       T          D

5144   20101220   Mon       14.15       T          D

5145   20101220   Mon       14.20       T          D

5146   20101220   Mon       14.20       T          D
5147   20101220   Mon       14.54       T          D

5148   20101220   Mon       14:35       V        B - OX




5149   20101220   Mon       15.30       T        B - WO

5150   20101220   Mon       15:54       T          D




5151   20101221   Tue       09:00       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

5152   20101221   Tue       09:00       T           D

5153   20101221   Tue       09.20       E           D



5154   20101221   Tue       09:46       T           D


5155   20101221   Tue       10:45       T           D

5156   20101221   Tue       10.31       T           D



5157   20101221   Tue       11.02       T           D


5158   20101221   Tue       11.03       T           D

5159   20101221   Tue       11.06       T           D



5160   20101221   Tue       11.35       T           D

5161   20101221   Tue       11.00       E      via OCC (from
                                               webmaster via
                                                Web Content
                                              Manager and PL,
                                                    IS)




5162   20101221   Tue       11.43       T           D

5163   20101221   Tue       12.18       T           D


5164   20101221   Tue       12:26       E           D




5165   20101221   Tue       12.29       T           D

5166   20101221   Tue       12.33       T           D
       Oxfordshire Libraries Answers Direct Enquiry Log

5167   20101221   Tue       12.40       T          D



5168   20101221   Tue       12.56       T          D


5169   20101221   Tue       13.14       T          D

5170   20101221   Tue       13:22       T          D




5171   20101221   Tue       13:33       T          D



5172   20101221   Tue       13:45       T          D




5173   20101221   Tue       13:50       T          D

5174   20101221   Tue       14:53       T          D


5175   20101221   Tue       15.07       T          D


5176   20101221   Tue       15.11       T          D

5177   20101221   Tue       15.15       V        B - OX




5178   20101221   Tue       15.30       E          D


5179   20101221   Tue       15.58       E          D


5180   20101222   Wed       09.25       E          D



5181   20101222   Wed       09.30       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

5182   20101222   Wed       09:35       V        B - OX




5183   20101222   Wed       09:43       T          D

5184   20101222   Wed       10.19       T          D


5185   20101222   Wed       10:31       T          D




5186   20101222   Wed       10.42       T          D


5187   20101222   Wed       11.04       E          D



5188   20101222   Wed       12.02       T          D


5189   20101222   Wed       12.31       T          D

5190   20101222   Wed       13.17       T          D

5191   20101222   Wed       14.24       T          D



5192   20101222   Wed       15.52       T          D

5193   20101222   Wed       15.53       T          D

5194   20101223   Thu       09.12       T          D


5195   20101223   Thu       09.17       E          D



5196   20101223   Thu       09.18       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

5197   20101223   Thu       09.26       E          D




5198   20101223   Thu       09:59       T          D



5199   20101223   Thu       10:19       T          D


5200   20101223   Thu       10:30       T          D



5201   20101223   Thu       11.05       T          D


5202   20101223   Thu       12.26       T          D

5203   20101223   Thu       14.20       T          D


5204   20101223   Thu       14.58       T          D



5205   20101224   Fri       09:41       T          D




5206   20101224   Fri       10:27       T          D




5207   20101224   Fri       10:41       T        B - CO




5208   20101224   Fri       11:17       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

5209   20101230   Thu       09.00       E           D


5210   20101230   Thu       09.00       E           D




5211   20101230   Thu       09.15       T           D


5212   20101230   Thu       09.21       T           D




5213   20101230   Thu       09.42       E           D

5214   20101230   Thu       09.47       E           D

5215   20101230   Thu       10.19       T           D




5216   20101230   Thu       10.57       E         via OCC
                                              (forwarded from
                                              web comments)
5217   20101230   Thu       12.10       E             D




5218   20101230   Thu       12.19       T         B - OX




5219   20101230   Thu       14.09       E         via OCC
                                              (forwarded from
                                              web comments)
5220   20101230   Thu       14.31       T             D


5221   20101230   Thu       14.53       T           D
       Oxfordshire Libraries Answers Direct Enquiry Log

5222   20101230   Thu       15.08       T          D

5223   20101230   Thu       15.18       T          D

5224   20101230   Thu       15.48       T          D

5225   20101230   Thu       16.06       T          D

5226   20101230   Thu       16.18       V        B - OX




5227   20101230   Thu       16.23       T          D




5228   20101230   Thu       16.30       T          D




5229   20101230   Thu       16.50       E          D

5230   20101230   Thu       17.00       T          D


5231   20101230   Thu       17.25       T          D

5232   20101231   Fri       09.00       E          D




5233   20101231   Fri       10.16       T          D

5234   20101231   Fri       10.30       T          D

5235   20101231   Fri       10.42       T          D




5236   20101231   Fri       11.25       V        B - OX


5237   20101231   Fri       13.58       T          D

5238   20101231   Fri       14.38       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

5239   20101231   Fri       14.36       T          D




5240   20101231   Fri       15.28       T          D

5241   20110104   Tue       09:00       E        Enquire




5242   20110104   Tue       09.20       E          D

5243   20110104   Tue       09.22       E          D

5244   20110104   Tue       09.25       E          D


5245   20110104   Tue       09.30       E          D


5246   20110104   Tue       09.40       E          D




5247   20110104   Tue       09.45       E          D




5248   20110104   Tue       09.55       E          D


5249   20110104   Tue       10.10       T          D



5250   20110104   Tue       10:45       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

5251   20110104   Tue       10:53       T          D




5252   20110104   Tue       11.17       V        B - OX




5253   20110104   Tue       11.32       T          D

5254   20110104   Tue       11:41       T          D




5255   20110104   Tue       11:54       E          D




5256   20110104   Tue       11.58       E          D

5257   20110104   Tue       12:04       T        B - OX




5258   20110104   Tue       13.06       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

5259   20110104   Tue       13.00       E          D




5260   20110104   Tue       13.15       E        via OCC
                                               (webmaster)
5261   20110104   Tue       13.20       T            D


5262   20110104   Tue       13.32       T          D

5263   20110104   Tue       14.28       V        B - OX




5264   20110104   Tue       14.34       T          D


5265   20110104   Tue       15.00       T          D

5266   20110104   Tue       16.07       V        B - OX

5267   20110104   Tue       16.19       T          D

5268   20110104   Tue       16:36       T          D



5269   20110104   Tue       18.30       T          D




5270   20110105   Wed       09.21       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

5271   20110105   Wed       09.33       T        B - BP




5272   20110105   Wed       09.51       T          D


5273   20110105   Wed       10.25       T          D


5274   20110105   Wed       10.26       T          D

5275   20110105   Wed       10.50       T          D



5276   20110105   Wed       10.58       T          D



5277   20110105   Wed       11.51       T          D

5278   20110105   Wed       11.36       E          D




5279   20110105   Wed       11.56       T          D

5280   20110105   Wed       12.47       T          D


5281   20110105   Wed       13.13       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

5282   20110105   Wed       13.15       T          D



5283   20110105   Wed       13.49       T          D



5284   20110105   Wed       13.55       T          D

5285   20110105   Wed       13.59       V        B - OX


5286   20110105   Wed       14.06       T          D



5287   20110105   Wed       14.08       V        B - OX

5288   20110105   Wed       14.18       T          D



5289   20110105   Wed       14.33       T          D

5290   20110105   Wed       14.41       T          D



5291   20110105   Wed       14.42       T          D



5292   20110105   Wed       14.56       T          D


5293   20110105   Wed       15.03       T          D

5294   20110105   Wed       15.11       T          D


5295   20110105   Wed       15.27       T          D


5296   20110105   Wed       15.47       T          D

5297   20110105   Wed       13.33       E          D
       Oxfordshire Libraries Answers Direct Enquiry Log

5298   20110105   Wed       15.49       T          D




5299   20110105   Wed       16.42       T          D


5300   20110106   Wed       09:00       V        B - SO




5301   20110106   Thu       09:10       T        B - OX




5302   20110106   Thu       09:40       T         OCC


5303   20110106   Thu       09:46       T          D

5304   20110106   Thu       09:46       T          D

5305   20110106   Thu       09:49       T          D


5306   20110106   Thu       10:05       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

5307   20110106   Thu       10.06       T          D




5308   20110106   Thu       10:10       T          D



5309   20110106   Thu       10:17       T          D



5310   20110106   Thu       10:22       T          D

5311   20110106   Thu       11.25       T          D

5312   20110106   Thu       11.20       E        via OCC
                                               (webmaster)

5313   20110106   Thu       12.45       T          D


5314   20110106   Thu       12:48       T          D



5315   20110106   Thu       13.33       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

5316   20110106   Thu       13.43       E          D




5317   20110106   Thu       13.55       T        B - OX



5318   20110106   Thu       15.08       T          D

5319   20110106   Thu       15.15       E          D


5320   20110106   Thu       15.20       E          D

5321   20110106   Thu       15.46       T          D


5322   20110106   Thu       16:00       V        B - OX




5323   20110106   Thu       16.10       E          D

5324   20110106   Thu       15.55       T          D




5325   20110106   Thu       16.45       T        B - TH

5326   20110107   Fri       10.02       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

5327   20110107   Fri       10.16       T          D




5328   20110107   Fri       11:45       T          D




5329   20110107   Fri       12:49       T          D




5330   20110107   Fri       13.08       T          D

5331   20110107   Fri       13.30       E          D

5332   20110107   Fri       13.30       E          D

5333   20110107   Fri       13.57       T          D




5334   20110107   Fri       14.20       T          D



5335   20110107   Fri       14.43       T          D

5336   20110107   Fri       15:24       T          D




5337   20110107   Fri       15:36       T          D



5338   20110107   Fri       16.10       E          D



5339   20110108   Sat       12.14       T          D

5340   20110108   Sat       13.29       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

5341   20110108   Sat       13.32       T          D




5342   20110110   Mon       09:00       E          D




5343   20110110   Mon       09:00       E          D




5344   20110110   Mon       09:08       T          D


5345   20110110   Mon       09.09       T          D


5346   20110110   Mon       09:23       T          D




5347   20110110   Mon       09:31       T          D




5348   20110110   Mon       10:01       T          D




5349   20110110   Mon       10:40       T          D

5350   20110110   Mon       11:04       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

5351   20110110   Mon       11.02       T        B - OX




5352   20110110   Mon       12.05       T          D


5353   20110110   Mon       12.45       T          D



5354   20110110   Mon       13:33       T          D




5355   20110110   Mon       13:40       T          D

5356   20110110   Mon       13:47       E          D



5357   20110110   Mon       14.45       T          D


5358   20110110   Mon       15.18       T          D

5359   20110110   Mon       16.00       T          D

5360   20110110   Mon       14:22       E       OCC -
                                               Webmaster
       Oxfordshire Libraries Answers Direct Enquiry Log

5361   20110110   Mon       17:47       E          D




5362   20110111   Tue       09:00       E          D




5363   20110111   Tue       09:24       T          D




5364   20110111   Tue       10.37       T          D


5365   20110111   Tue       11:05       T          D




5366   20110111   Tue       12:28       E          D



5367   20110111   Tue       12.55       V        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

5368   20110111   Tue       14:18       T        B - OX




5369   20110111   Tue       15.10       T          D

5370   20110111   Tue       15.32       T          D




5371   20110111   Tue       16:24       T          D




5372   20110111   Tue       16:46       T        B - BP




5373   20110111   Tue       16:59       T          D

5374   20110111   Tue       17.01       T          D




5375   20110112   Wed       09.00       E          D

5376   20110112   Wed       10.17       T          D




5377   20110112   Wed       11.36       T          D



5378   20110112   Wed       12.27       T        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

5379   20110112   Wed       13.00       T          D


5380   20110112   Wed       13.02       T          D




5381   20110112   Wed       14.13       T          D




5382   20110112   Wed       15.18       T          D


5383   20110112   Wed       15.25       T          D

5384   20110112   Wed       15.31       T          D


5385   20110112   Wed       16.06       T          D




5386   20110112   Wed       17.06       T          D

5387   20110112   Wed       17.08       T          D



5388   20110112   Wed       18.03       T          D


5389   20110112   Wed       18:37       E        B - WI



5390   20110113   Thu       09.45       T        B - HT
       Oxfordshire Libraries Answers Direct Enquiry Log

5391   20110113   Thu       10.08       T          D




5392   20110113   Thu       10.35       T          D

5393   20110113   Thu       10.40       T          D



5394   20110113   Thu       09.00       E          D


5395   20110113   Thu       11:27       T          D




5396   20110113   Thu       12:05       T        B - OX




5397   20110113   Thu       13:00       T        B - OX




5398   20110113   Thu       13.38       T          D


5399   20110113   Thu       12.09       E          D
       Oxfordshire Libraries Answers Direct Enquiry Log

5400   20110113   Thu       14:45       T          D




5401   20110113   Thu       15:38       T          D


5402   20110113   Thu       16:12       T        B - OX




5403   20110113   Thu       17:05       T          D


5404   20110114   Fri       09.00       E          D



5405   20110114   Fri       09:00       E          D



5406   20110114   Fri       09.00       E          D


5407   20110114   Fri       10:57       E          D



5408   20110114   Fri       10.59       E          D
       Oxfordshire Libraries Answers Direct Enquiry Log

5409   20110114   Fri       14.18       T        B - OX




5410   20110114   Fri       15:28       T          D




5411   20110114   Fri       11:20       E          D




5412   20110114   Fri       15.00       E          D




5413   20110114   Fri       15.17       T          D


5414   20110114   Fri       15:49       T          D




5415   20110114   Fri       16:08       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

5416   20110114   Fri       10:59       E          D




5417   20110114   Fri       16:46       E          D




5418   20110115   Sat       11.50       T          D




5419   20110115   Sat       12.14       T          D




5420   20110115   Sat       15.07       V        B - OX



5421   20110115   Sat       15.13       T          D

5422   20110117   Mon       09.10       E          D


5423   20110117   Mon       09.40       E          D


5424   20110117   Mon       12.07       V        B - OX



5425   20110117   Mon       13.11       T          D

5426   20110117   Mon       14.05       T        B - OX

5427   20110117   Mon       14.11       T          D
5428   20110117   Mon       14.20       T          D
5429   20110117   Mon       14.30       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

5430   20110117   Mon       14:32       E          D




5431   20110117   Mon       15.20       T          D




5432   20110117   Mon       16.10       V        B - OX




5433   20110117   Mon       16.17       T        B - OX




5434   20110117   Mon       16.22       V        B - OX




5435   20110117   Mon       16.22       T        B - OX


5436   20110117   Mon       16.55       T          D
5437   20110118   Tue       09.23       T          D


5438   20110118   Tue       10.51       V        B - OX




5439   20110118   Tue       11.21       V        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

5440   20110118   Tue       12.17       T          D




5441   20110118   Tue       13.48       T          D

5442   20110118   Tue       14.40       T        B - OX


5443   20110118   Tue       15.20       V        B - OX




5444   20110118   Tue       17.08       V        B - OX




5445   20110118   Tue       17.27       T          D




5446   20110119   Wed       09.33       T          D


5447   20110119   Wed       10.10       E          D



5448   20110119   Wed       10.40       T          D

5449   20110119   Wed       11.01       T          D

5450   20110119   Wed       11.10       T          D




5451   20110119   Wed       11.22       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

5452   20110119   Wed       11.24       T          D


5453   20110119   Wed       11.36       T          D



5454   20110119   Wed       11.40       V        B - OX




5455   20110119   Wed       12.07       T          D



5456   20110119   Wed       12:39       T        B - OX



5457   20110119   Wed       13.12       T          D




5458   20110119   Wed       13.26       T          D

5459   20110119   Wed       13.58       T          D

5460   20110119   Wed       14.23       T          D

5461   20110119   Wed       14.27       T          D

5462   20110119   Wed       14.30       E          D


5463   20110119   Wed       14.35       E          D

5464   20110119   Wed       15.12       T          D


5465   20110119   Wed       15.37       T          D



5466   20110119   Wed       16.17       T          D

5467   20110119   Wed       16.20       T          D

5468   20110119   Wed       17:43       E          D
       Oxfordshire Libraries Answers Direct Enquiry Log

5469   20110120   Thu       09.44       E       via OCC
                                              (webmaster &
                                              Maria Radford)




5470   20110120   Thu       11.25       T           D
5471   20110120   Thu       11.59       T           D

5472   20110120   Thu       12.34       E           D



5473   20110120   Thu       15.08       T           D




5474   20110121   Fri       09.00       E           D




5475   20110121   Fri       09.51       E           D




5476   20110121   Fri       09.55       T           D



5477   20110121   Fri       11.17       T           D




5478   20110121   Fri       12.02       V        B - OX



5479   20110121   Fri       13.33       T           D


5480   20110121   Fri       13.47       T           D
       Oxfordshire Libraries Answers Direct Enquiry Log

5481   20110121   Fri       14.11       T          D




5482   20110121   Fri       14.13       E          D




5483   20110121   Fri       14.25       V        B - OX




5484   20110121   Fri       14.32       E          D




5485   20110121   Fri       14.59       T          D




5486   20110121   Fri       15.00       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

5487   20110121   Fri       15.33       V        B - OX




5488   20110122   Sat       09.04       E          D




5489   20110122   Sat       09.22       T          D




5490   20110122   Sat       12.46       T          D
5491   20110122   Sat       13.55       E          D



5492   20110122   Sat       14.08       T          D

5493   20110122   Sat       14.42       E          D


5494   20110122   Sat       15.20       T          D

5495   20110122   Sat       15.48       T          D
5496   20110122   Sat       16.05       E          D


5497   20110122   Sat       16.31       T          D

5498   20110124   Mon       09.15       E          D



5499   20110124   Mon       09.20       E          D



5500   20110124   Mon       09.22       T          D

5501   20110124   Mon       09.45       E          D
       Oxfordshire Libraries Answers Direct Enquiry Log

5502   20110124   Mon       10.25       T          D


5503   20110124   Mon       10.50       T          D


5504   20110124   Mon       10:50       E          D


5505   20110124   Mon       11.21       T          D

5506   20110124   Mon       11.55       T          D

5507   20110124   Mon       11.58       T          D


5508   20110124   Mon       13.56       T          D




5509   20110124   Mon       15:49       T          D

5510   20110124   Mon       16.12       T          D
5511   20110124   Mon       16.40       T          D

5512   20110125   Tue       09:29       T          D


5513   20110125   Tue       09.54       T          D




5514   20110125   Tue       09.59       T          D




5515   20110125   Tue       10.00       T          D

5516   20110125   Tue       10.04       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

5517   20110125   Tue       10.05       T          D



5518   20110125   Tue       10:07       T          D




5519   20110125   Tue       10:15       T          D


5520   20110125   Tue       10:43       T          D

5521   20110125   Tue       10.45       E          D

5522   20110125   Tue       11:35       T          D



5523   20110125   Tue       12:02       T        B - OX




5524   20110125   Tue       12.05       T          D




5525   20110125   Tue       12:23       T          D




5526   20110125   Tue       13.00       E          D

5527   20110125   Tue       13.20       E          D




5528   20110125   Tue       13.45       E          D
       Oxfordshire Libraries Answers Direct Enquiry Log

5529   20110125   Tue       14.13       T          D



5530   20110125   Tue       14.45       E          D



5531   20110125   Tue       15.22       T          D




5532   20110125   Tue       15.24       T          D




5533   20110125   Tue       17.13       T          D



5534   20110125   Tue       17.59       T          D

5535   20110126   Wed       09:17       E          D




5536   20110126   Wed       10.18       T          D




5537   20110126   Wed       10.36       T          D


5538   20110126   Wed       11.44       V        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

5539   20110126   Wed       12.30       T          D




5540   20110126   Wed       12.06       T          D



5541   20110126   Wed       13.00       E          D


5542   20110126   Wed       13.15       E          D


5543   20110126   Wed       15:06       T          D


5544   20110126   Wed       15:57       T          D

5545   20110126   Wed       14:12       E          D




5546   20110127   Thu       09.43       E          D




5547   20110127   Thu       10.11       T          D

5548   20110127   Thu       10.20       T          D

5549   20110127   Thu       10:37       T          D


5550   20110127   Thu       10:38       T          D




5551   20110127   Thu       10:39       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

5552   20110127   Thu       11:35       T        B - OX




5553   20110127   Thu       11:45       T          D



5554   20110127   Thu       12.33       E        via OCC
                                               (Webmaster)

5555   20110127   Thu       11:03       E          D


5556   20110127   Thu       14.34       T          D


5557   20110127   Thu       15.22       T          D




5558   20110127   Thu       16.00       E          D




5559   20110127   Thu       16.40       T          D


5560   20110127   Thu       16.56       T          D


5561   20110128   Fri       09.06       T          D

5562   20110128   Fri       09.29       E          D

5563   20110128   Fri       09.35       T          D

5564   20110128   Fri       10.38       E          D
       Oxfordshire Libraries Answers Direct Enquiry Log

5565   20110128   Fri       10.41       V         B - OX




5566   20110128   Fri       11.20       V         B - OX




5567   20110128   Fri       12.00       L          B - LD



5568   20110128   Fri       12.15       T     B - OX Reception




5569   20110128   Fri       14.08       V         B - OX


5570   20110128   Fri       14.20       E            D




5571   20110128   Fri       14.36       V         B - OX



5572   20110128   Fri       14.41       T            D




5573   20110128   Fri       14.44       V         B - OX


5574   20110128   Fri       15.20       T            D
       Oxfordshire Libraries Answers Direct Enquiry Log

5575   20110129   Sat       09:00       E          D


5576   20110129   Sat       09:00       E          D


5577   20110129   Sat       12:41       T        B - WH



5578   20110129   Sat       14:11       T        B - AB




5579   20110129   Sat       14:27       T          D

5580   20110129   Sat       14:28       T          D

5581   20110129   Sat       14:30       T          D


5582   20110129   Sat       14:32       T          D


5583   20110129   Sat       14:53       T          D




5584   20110129   Sat       15:21       T          D




5585   20110129   Sat       14:45       E          D




5586   20110129   Sat       16:08       T          D

5587   20110131   Mon       09.15       T          D


5588   20110131   Mon       09.20       E          D
       Oxfordshire Libraries Answers Direct Enquiry Log

5589   20110131   Mon       09.24       V        B - OX



5590   20110131   Mon       09.30       E          D

5591   20110131   Mon       09.35       T          D


5592   20110131   Mon       11.06       T          D




5593   20110131   Mon       11:09       T          D



5594   20110131   Mon       11:19       T        B - HP



5595   20110131   Mon       11.56       T          D




5596   20110131   Mon       12.05       E       via OCC
                                               Webmaster




5597   20110131   Mon       12.54       V        B - OX


5598   20110131   Mon       13:13       T          D

5599   20110131   Mon       13:19       T          D



5600   20110131   Mon       11:53       E        B - OX



5601   20110131   Mon       12.12       E       via OCC
                                               Webmaster
       Oxfordshire Libraries Answers Direct Enquiry Log

5602   20110131   Mon       13:46       T          D

5603   20110131   Mon       13:48       T          D



5604   20110131   Mon       14:34       T          D


5605   20110131   Mon       12:15       E       via OCC
                                               Webmaster
5606   20110131   Mon       15.19       T           D

5607   20110131   Mon       16:06       T          D


5608   20110131   Mon       16.39       E       via OCC
                                               Webmaster




5609   20110131   Mon       17.00       T          D

5610   20110131   Mon       17.37       E          D




5611   20110201   Tue       09.00       E          D




5612   20110201   Tue       09.43       T          D

5613   20110201   Tue       09.48       T          D



5614   20110201   Tue       09.53       T          D




5615   20110201   Tue       10.39       T          D


5616   20110201   Tue       11.35       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

5617   20110201   Tue       12.05       E          D

5618   20110201   Tue       12.10       E          D


5619   20110201   Tue       12.48       V        B - OX

5620   20110201   Tue       13:16       E          D



5621   20110201   Tue       14:02       T          D




5622   20110201   Tue       15:24       T        B - OX

5623   20110201   Tue       16.55       E          D

5624   20110201   Tue       18:43       T        B - OX


5625   20110202   Wed       09.10       T          D



5626   20110202   Wed       09.28       T          D

5627   20110202   Wed       10.00       T          D

5628   20110202   Wed       10.06       T          D

5629   20110202   Wed       10.15       T        B - OX


5630   20110202   Wed       12.30       T        B - AB


5631   20110202   Wed       13.33       T          D
5632   20110202   Wed       13.51       T          D

5633   20110202   Wed       13.58       T          D
5634   20110202   Wed       16.10       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

5635   20110202   Wed       19.00       V        B - OX




5636   20110203   Thur      09.00       E          D

5637   20110203   Thu       10.02       T          D

5638   20110203   Thu       11.04       T          D


5639   20110203   Thu       11.04       T          D




5640   20110203   Thu       11.25       V        B - OX


5641   20110203   Thu       11.36       V        B - OX




5642   20110203   Thu       11.58       T          D


5643   20110203   Thu       11.45       E       OCC -
                                               Webmaster


5644   20110203   Thu       12.32       T          D

5645   20110203   Thu       12.55       T          D



5646   20110203   Thu       13.00       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

5647   20110203   Thu       13.28       V        B - OX




5648   20110203   Thu       14.05       T          D




5649   20110203   Thu       14.32       T          D


5650   20110203   Thu       14.55       T          D




5651   20110203   Thu       17.00       E          D

5652   20110203   Thu       17.04       T          D

5653   20110204   Fri       10.49       T          D



5654   20110204   Fri       11.10       T          D




5655   20110204   Fri       11.52       T          D


5656   20110204   Fri       12.39       T          D



5657   20110204   Fri       13.00       E          D
       Oxfordshire Libraries Answers Direct Enquiry Log

5658   20110204   Fri       13.15       E          D




5659   20110204   Fri       13.59       T          D

5660   20110204   Fri       14.17       T          D


5661   20110204   Fri       14.32       T          D

5662   20110204   Fri       14.59       T        B - BI



5663   20110204   Fri       15.13       E      via OCC -
                                               Webmaster



5664   20110204   Fri       17.00       T          D




5665   20110204   Fri       16:55       E       B - OX-J




5666   20110205   Sat       10:04       T        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

5667   20110205   Sat       10:11       T         B - BF




5668   20110205   Sat       10:11       T         B - CO




5669   20110205   Sat       10:31       T            D



5670   20110205   Sat       10:56       T            D




5671   20110205   Sat       11:01       T            D




5672   20110205   Sat       11:23       V    B - OX Periodicals




5673   20110205   Sat       12:44       T            D



5674   20110205   Sat       15:45       T            D

5675   20110207   Mon       09.10       E            D



5676   20110207   Mon       09.19       T            D
       Oxfordshire Libraries Answers Direct Enquiry Log

5677   20110207   Mon       09.30       E          D




5678   20110207   Mon       09.30       E          D




5679   20110207   Mon       09:55       E        Enquire




5680   20110207   Mon       10.27       T          D

5681   20110207   Mon       11.45       T          D

5682   20110207   Mon       12.03       T          D

5683   20110207   Mon       12.05       V        B - OX




5684   20110207   Mon       12.45       T          D


5685   20110207   Mon       13.00       E          D

5686   20110207   Mon       14.15       T          D


5687   20110207   Mon       14.35       T        B - OX


5688   20110207   Mon       14.40       T          D

5689   20110207   Mon       15.55       T        B - OX

5690   20110207   Mon       18:23       T        B - OX




5691   20110208   Tue       09.15       E          D
       Oxfordshire Libraries Answers Direct Enquiry Log

5692   20110208   Tue       09.20       E          D




5693   20110208   Tue       10.00       E          D




5694   20110208   Tue       11.31       T          D

5695   20110208   Tue       11.48       T          D



5696   20110208   Tue       12.11       T          D

5697   20110208   Tue       14.00       E          D

5698   20110208   Tue       15:40       T          D


5699   20110208   Tue       14:57       E        Enquire




5700   20110208   Tue       16:24       T          D

5701   20110209   Tue       17.18       E          D

5702   20110209   Wed       10.15       T          D




5703   20110209   Wed       11.18       T          D

5704   20110209   Wed       11.27       T        B - OX


5705   20110209   Wed       11.50       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

5706   20110209   Wed       11.55       T          D




5707   20110209   Wed       12.51       T          D




5708   20110209   Wed       13:54       T        B - OX


5709   20110209   Wed       14:17       T          D




5710   20110209   Wed       15.00       E        B - AB

5711   20110209   Wed       15.09       T          D
5712   20110209   Wed       16.00       E          D


5713   20110210   Thu       09.32       T        B - HQ

5714   20110210   Thu       10:29       E          D




5715   20110210   Thu       11:10       T          D


5716   20110210   Thu       11:13       T          D



5717   20110210   Thu       11:18       T          D




5718   20110210   Thu       11:23       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

5719   20110210   Thu       11.41       T          D




5720   20110210   Thu       12.27       T          D




5721   20110210   Thu       13:41       T          D

5722   20110210   Thu       15.14       E        B - DI




5723   20110210   Thu       16.00       E          D


5724   20110210   Thu       18.18       T          D

5725   20110210   Thu       18.25       E          D


5726   20110210   Thu       09:58       T          D



5727   20110211   Fri       10:48       T        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

5728   20110211   Fri       11:02       T          D




5729   20110211   Fri       13:21       T         OCC


5730   20110211   Fri       13:33       T          D


5731   20110211   Fri       13:47       T        B - OX


5732   20110211   Fri       14:14       T        B - OX




5733   20110211   Fri       14:20       T        B - CN




5734   20110211   Fri       13:14       E          D




5735   20110211   Fri       16:18       T        B - OX



5736   20110211   Fri       15:57       E          D
       Oxfordshire Libraries Answers Direct Enquiry Log

5737   20110211   Fri       16:27       E        B - WI




5738   20110211   Fri       16:34       T          D




5739   20110211   Fri       17.22       T          D




5740   20110212   Sat       10.14       T          D




5741   20110212   Sat       10.36       V        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

5742   20110212   Sat       12.04       T           D




5743   20110212   Sat       13.30       T           D

5744   20110212   Sat       14.54       E           D




5745   20110214   Mon       9.10        E           D

5746   20110214   Mon       9.15        E           D




5747   20110214   Mon       9.43        T      OCC - County
                                                  Hall




5748   20110214   Mon       10.32       T           D



5749   20110214   Mon       10.45       E           D

5750   20110214   Mon       10.46       T           D

5751   20110214   Mon       10.54       T           D

5752   20110214   Mon       11.06       T           D


5753   20110214   Mon       11.20       T           D
       Oxfordshire Libraries Answers Direct Enquiry Log

5754   20110214   Mon       11.30       E           D



5755   20110214   Mon       11.40       E     OCC - webmaster



5756   20110214   Mon       14.30       E           D



5757   20110214   Mon       15.10       E           D

5758   20110214   Mon       16.10       T           D

5759   20110214   Mon       16.30       T           D



5760   20110215   Tue       9.10        E           D

5761   20110215   Tue       10.29       T           D

5762   20110215   Tue       11.57       T           D


5763   20110215   Tue       14.12       T           D
5764   20110215   Tue       14.15       T           D


5765   20110215   Tue       14.35       E           D


5766   20110215   Tue       15.18       T           D
5767   20110215   Tue       15.26       T           D
5768   20110215   Tue       15.39       T           D



5769   20110215   Tue       15.39       T           D




5770   20110215   Tue       15.59       T           D
5771   20110215   Tue       16.04       T           D
5772   20110215   Tue       16.48       T           D

5773   20110216   Wed       9.01        T           D

5774   20110216   Wed       9.10        E         B - GR
       Oxfordshire Libraries Answers Direct Enquiry Log

5775   20110216   Wed       9.15        E          D

5776   20110216   Wed       10.30       E          D


5777   20110216   Wed       11.05       T          D



5778   20110216   Wed       11.15       E          D

5779   20110216   Wed       13.39       T          D




5780   20110216   Wed       14.58       T          D


5781   20110216   Wed       15.08       T          D



5782   20110216   Wed       16.30       T        B - WH


5783   20110216   Wed       15:12       T          D


5784   20110217   Thu       9:00        E          D




5785   20110217   Thu       10.23       T          D

5786   20110217   Thu       10.35       T          D



5787   20110217   Thu       12.05       T          D



5788   20110217   Thu       12.41       T          D




5789   20110217   Thu       12.44       T       OCC - via
                                                Customer
                                                Services
       Oxfordshire Libraries Answers Direct Enquiry Log

5790   20110217   Thu       12.49       T          D




5791   20110217   Thu       14:09       T          D




5792   20110217   Thu       15.06       T          D




5793   20110217   Thu       15.21       T          D




5794   20110217   Thu       16.14       T          D




5795   20110218   Fri       9.00        E          D




5796   20110218   Fri       9.56        T          D



5797   20110218   Fri       11.09       T          D




5798   20110218   Fri       13.00       E          D

5799   20110218   Fri       14.33       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

5800   20110218   Fri       14.45       T          D

5801   20110218   Fri       14.37       T          D




5802   20110218   Fri       15.36       T          D




5803   20110218   Fri       15.36       T          D




5804   20110218   Fri       15.36       T          D


5805   20110218   Fri       15.36       T          D




5806   20110218   Fri       15.59       T          D



5807   20110218   Fri       16.33       T          D



5808   20110218   Fri       16.57       T          D


5809   20110218   Fri       16.58       T          D


5810   20110219   Sat       9.15        E          D




5811   20110219   Sat       9.20        E          D

5812   20110219   Sat       11.32       T          D

5813   20110221   Mon       9.25        E          D

5814   20110221   Mon       9.40        T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

5815   20110221   Mon       9.45        T          D




5816   20110221   Mon       9.50        E          D




5817   20110221   Mon       10.35       E        B - OX




5818   20110221   Mon       10.40       E        B - OX




5819   20110221   Mon       10.52       T          D
5820   20110221   Mon       12:16       T          D

5821   20110221   Mon       12:54       T          D



5822   20110221   Mon       13.05       E         OCC




5823   20110221   mon       13.23       T          D

5824   20110221   Mon       14.28       T          D



5825   20110221   Mon       14.44       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

5826   20110221   Mon       15.08       T          D



5827   20110222   Tue       10.51       T          D




5828   20110222   Tue       11:02       T          D

5829   20110222   Tue       11:52       T         OCC




5830   20110222   Tue       11:54       T          D




5831   20110222   Tue       12.17       T          D

5832   20110222   Tue       13.00       E          D


5833   20110222   Tue       13:05       E          D




5834   20110222   Tue       14.00       E          D

5835   20110222   Tue       14:22       T          D

5836   20110222   Tue       15.23       T          D

5837   20110222   Tue       15.29       T          D

5838   20110222   Tue       10.45       T          D



5839   20110222   Tue       10.40       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

5840   20110222   Tue       15.37       T          D


5841   20110222   Tue      `15.50       E      B - HQ LCSU

5842   20110223   Wed       8.50        E          D

5843   20110223   Wed       8.59        T          D

5844   20110223   Wed       14.18       T          D

5845   20110223   Wed       14.24       T          D


5846   20110223   Wed       14.27       T          D


5847   20110223   Wed       14.38       T          D

5848   20110223   Wed       15.38       T          D


5849   20110223   Wed       15.43       E          D

5850   20110223   Wed       16.13       T          D



5851   20110224   Thu       9.00        E          D




5852   20110224   Thu       09.00       T          D




5853   20110224   Thu       10.55       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

5854   20110224   Thu       10.34       E          D




5855   20110224   Thu       11.52       E          D


5856   20110224   Thu       14.15       T          D

5857   20110224   Thu       14.22       T          D

5858   20110224   Thu       14.34       T          D

5859   20110224   Thu       14.47       T          D



5860   20110224   Thu       14.59       T          D


5861   20110224   Thu       15.25       E          D




5862   20110224   Thu       15.47       E          D

5863   20110224   Thu       16.32       T          D




5864   20110225   Fri       9.11        T          D



5865   20110225   Fri       9.26        T          D


5866   20110225   Fri       9.41        T          D

5867   20110225   Fri       10.08       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

5868   20110225   Fri       11.39       T           D



5869   20110225   Fri       11.50       T           D

5870   20110225   Fri       11.55       T           D

5871   20110225   Fri       13.32       T           D

5872   20110225   Fri       13.37       T           D

5873   20110225   Fri       15.40       E           D


5874   20110225   Fri       15.48       T           D


5875   20110225   Fri       16.15       T         B - HE




5876   20110228   Mon       9.22        E           D




5877   20110228   Mon       9:45        T           D


5878   20110228   Mon       10.57       T           D

5879   20110228   Mon       11.21       T           D




5880   20110228   Mon       12.50       T           D




5881   20110228   Mon       13.05       E     OCC - webmaster

5882   20110228   Mon       14:30       T           D
       Oxfordshire Libraries Answers Direct Enquiry Log

5883   20110228   Mon       14:54       T          D




5884   20110228   Mon       14.57       T          D




5885   20110228   Mon       16.06       T          D


5886   20110228   Mon       16.30       E          D



5887   20110301   Tue       09.00       E          D




5888   20110301   Tue       10.58       E          D

5889   20110301   Tue       11.13       T          D

5890   20110301   Tue       11.19       E        B - EY




5891   20110301   Tue       11.30       T          D




5892   20110301   Tue       15.00       E          D



5893   20110301   Tue       16.00       T          D



5894   20110302   Wed       9.10        T          D


5895   20110302   Wed       9.20        E          D

5896   20110302   Wed       9.25        E          D
       Oxfordshire Libraries Answers Direct Enquiry Log

5897   20110302   Wed       9.28        E           D

5898   20110302   Wed       9.50        E     OCC - webmaster


5899   20110302   Wed       10.08       T           D




5900   20110302   Wed       10.20       T           D




5901   20110302   Wed       11.30       E           D




5902   20110302   Wed       11.51       T           D

5903   20110302   Wed       12.43       T           D




5904   20110302   Wed       13.43       E      OCC via OxS




5905   20110302   Wed       13.44       E      OCC via OxS



5906   20110302   Wed       15.04       T           D
       Oxfordshire Libraries Answers Direct Enquiry Log

5907   20110302   Wed       15.28       T         OCC




5908   20110303   Thu       9.32        T          D


5909   20110303   Thu       10.57       T          D




5910   20110303   Thu       11.23       E          D




5911   20110303   Thu       12.02       T          D

5912   20110303   Thu       12.29       T          D




5913   20110303   Thu       14:42       T          D

5914   20110303   Thu       16:50       T          D


5915   20110303   Thu       16:57       T          D

5916   20110304   Fri       8.38        E          D

5917   20110304   Fri       10.09       T          D




5918   20110304   Fri       12.40       E          D


5919   20110304   Fri       12.45       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

5920   20110304   Fri       13:56       T          D



5921   20110304   Fri       13.40       E          D


5922   20110304   Fri       15.06       T          D


5923   20110305   Sat       9.30        T          D




5924   20110305   Sat       12.01       E        B - WI

5925   20110307   Mon       9:55        T          D


5926   20110307   Mon       10:11       T          D

5927   20110307   Mon       10:47       T          D

5928   20110307   Mon       11.03       E          D

5929   20110307   Mon       11.05       E          D

5930   20110307   Mon       11.10       E          D

5931   20110307   Mon       11.08       E          D




5932   20110307   Mon       11:42       T          D



5933   20110307   Mon       11.48       T          D




5934   20110307   Mon       12.11       T          D




5935   20110307   Mon       14:47       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

5936   20110307   Mon       15:14       T          D


5937   20110307   Mon       15:20       T          D




5938   20110307   Mon       15:23       E          D




5939   20110307   Mon       16:03       T          D




5940   20110308   Tue       9:00        E          D


5941   20110308   Tue       9:08        E          D
5942   20110308   Tue       9:43        E        B - KI

5943   20110308   Tue       12:02       T          D


5944   20110308   Tue       10.45       T          D
5945   20110308   Tue       11.10       T          D
5946   20110308   Tue       11.45       T          D




5947   20110308   Tue       13:06       T        B - OX


5948   20110308   Tue       13:40       T          D

5949   20110308   Tue       16:18       T          D




5950   20110308   Tue       13.04       E          D


5951   20110308   Tue       17.45       E          D
5952   20110309   Wed       9.54        T          D



5953   20110309   Wed       11.04       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

5954   20110309   Wed       11.21       T          D

5955   20110309   Wed       14.18       T          D

5956   20110309   Wed       14.22       T          D



5957   20110309   Wed       14.53       E          D

5958   20110309   Wed       15.50       T          D

5959   20110310   Thu       8.45        E          D



5960   20110310   Thu       9.01        T          D




5961   20110310   Thu       9.20        E          D




5962   20110310   Thu       9.33        T          D

5963   20110310   Thu       9.55        T          D


5964   20110310   Thu       10:53       T          D

5965   20110310   Thu       11:21       T          D




5966   20110310   Thu       10.58       T          D

5967   20110310   Thu       13:08       T        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

5968   20110310   Thu       13:58       T          D




5969   20110310   Thu       14.08       T          D
5970   20110310   Thu       14.20       T          D




5971   20110310   Thu       14.25       E          D




5972   20110310   Thu       15.12       T          D


5973   20110310   Thu       16:05       T          D


5974   20110310   Thu       15:23       E        B - WH




5975   20110310   Thu       17:45       T          D




5976   20110311   Fri       8.58        T          D


5977   20110311   Fri       9.30        E          D


5978   20110311   Fri       10.19       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

5979   20110311   Fri       10.24       T          D


5980   20110311   Fri       10.35       T          D

5981   20110311   Fri       10:00       V        B - OX


5982   20110311   Fri       11.10       T          D



5983   20110311   Fri       11.14       T          D

5984   20110311   Fri       11.16       T          D

5985   20110311   Fri       11.26       V        B - OX

5986   20110311   Fri       12:09       T          D

5987   20110311   Fri       11:50       E        B - HP



5988   20110311   Fri       12:38       E          D


5989   20110311   Fri       12:43       E          D




5990   20110311   Fri       15:55       T          D




5991   20110312   Sat       9.29        T          D

5992   20110314   Mon       9.00        E          D




5993   20110314   Mon       9.05        T          D

5994   20110314   Mon       9.05        E          D
       Oxfordshire Libraries Answers Direct Enquiry Log

5995   20110314   Mon       9.25        L          D




5996   20110314   Mon       9.47        T          D

5997   20110314   Mon       10.00       T          D

5998   20110314   Mon       10.25       E          D

5999   20110314   Mon       10.29       T          D


6000   20110314   Mon       10.35       T          D

6001   20110314   Mon       10.58       E          D

6002   20110314   Mon       11.21       T          D


6003   20110314   Mon       11.37       T          D

6004   20110314   Mon       11.35       T          D


6005   20110314   Mon       11.52       T          D




6006   20110314   Mon       12.41       T          D



6007   20110314   Mon       13:09       T        B - ST




6008   20110314   Mon       14:02       T          D




6009   20110314   Mon       14.14       T          D

6010   20110314   Mon       15.33       V        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

6011   20110314   Mon       15.55       T          D

6012   20110314   Mon       16.06       T          D

6013   20110314   Mon       17.03       T          D
6014   20110314   Mon       17:??       T          D



6015   20110314   Mon       17:??       T          D

6016   20110315   Tue       09.28       T          D


6017   20110315   Tue       10.00       T          D



6018   20110315   Tue       10.00       T          D

6019   20110315   Tue       10.00       T          D


6020   20110315   Tue       10.16       T          D


6021   20110315   Tue       11.01       T          D



6022   20110315   Tue       11:33       E          D

6023   20110315   Tue       10:21       E      OCC Online




6024   20110315   Tue       12.38       T          D




6025   20110315   Tue       14.02       V        B - OX




6026   20110315   Tue       14:21       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

6027   20110315   Tue       14:27       T          D




6028   20110315   Tue       14.32       E          D



6029   20110315   Tue       16:11       T          D




6030   20110316   Wed       8.56        T          D

6031   20110316   Wed       9.07        T          D


6032   20110316   Wed       10.21       E          D




6033   20110316   Wed       10.32       E          D




6034   20110316   Wed       10.49       T          D

6035   20110316   Wed       11.03       T          D

6036   20110316   Wed       11.18       T          D

6037   20110316   Wed       12:42       E          D


6038   20110316   Wed       13:45       T          D




6039   20110316   Wed       14:50       T          D

6040   20110316   Wed       14:53       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

6041   20110316   Wed       15:21       T          D




6042   20110316   Wed       15:50       T          D




6043   20110316   Wed       16.53       T          D

6044   20110317   Thu       8:30        E          D




6045   20110317   Thu       09.00       E          D




6046   20110317   Thu       09.00       E          D




6047   20110317   Thu       10.14       E          D


6048   20110317   Thu       10.19       T          D

6049   20110317   Thu       10:29       E          D


6050   20110317   Thu       10.30       T          D

6051   20110317   Thu       12:06       E          D



6052   20110317   Thu       12.07       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

6053   20110317   Thu       12.24       T          D




6054   20110317   Thu       12.55       E          D




6055   20110317   Thu       13.02       E          D




6056   20110317   Thu       13:27       T          D




6057   20110317   Thu       13:45       T          D

6058   20110317   Thu       15.03       T          D

6059   20110317   Thu       15.20       T          D


6060   20110317   Thu       16:11       T          D


6061   20110317   Thu       16:14       T          D



6062   20110317   Thu       16:34       E          D
       Oxfordshire Libraries Answers Direct Enquiry Log

6063   20110318   Fri       12:40       T          D




6064   20110318   Fri       9:12        E          D




6065   20110318   Fri       12.48       E          D

6066   20110318   Fri       15.54       E          D




6067   20110318   Fri       16.11       T        B - OX


6068   20110318   Fri       16.00       G        B - HO




6069   20110319   Sat       14.10       T        B - OX

6070   20110321   Mon       09.00       E          D
       Oxfordshire Libraries Answers Direct Enquiry Log

6071   20110321   Mon       09.00       E          D




6072   20110321   Mon       09.00       E          D




6073   20110321   Mon       10.31       E        via OCC



6074   20110321   Mon       11.14       T          D



6075   20110321   Mon       11:29       T          D




6076   20110321   Mon       12.27       T          D



6077   20110321   Mon       13.07       E          D




6078   20110321   Mon       15:40       T          D




6079   20110322   Mon       18:34       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

6080   20110322   Tue       9:10        E          D




6081   20110322   Tue       10:32       T          D


6082   20110322   Tue       12:20       T          D



6083   20110323   Wed       9.58        E        B - OX


6084   20110323   Wed       11.15       T        B - OX




6085   20110323   Wed       11.54       E          D


6086   20110324   Thu       10:58       T          D

6087   20110324   Thu       11.42       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

6088   20110324   Thu       13.47       T          D




6089   20110324   Thu       14:21       T          D
6090   20110324   Thu       14:31       T          D


6091   20110324   Thu       14:35       T          D


6092   20110324   Thu       14.47       T          D



6093   20110324   Thu       15:01       T        B - SO




6094   20110324   Thu       16:21       T          D
6095   20110324   Thu       16.37       T          D



6096   20110324   Thu       17.32       E          D

6097   20110324   Thu       17.38       E          D

6098   20110325   Fri       11.26       E          D
6099   20110325   Fri       11.34       T          D

6100   20110325   Fri       11.34       T          D


6101   20110325   Fri       15.47       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

6102   20110325   Fri       16.23       E          D




6103   20110326   Sat       14:42       T          D


6104   20110326   Sat       15:18       T          D


6105   20110328   Mon       09.00       E          D




6106   20110328   Mon       09.00       E          D


6107   20110328   Mon       09.00       E          D



6108   20110328   Mon       09.11       T          D


6109   20110328   Mon       09.15       E         OxS
       Oxfordshire Libraries Answers Direct Enquiry Log

6110   20110328   Mon       09.48       T          D



6111   20110328   Mon       10.48       T          D

6112   20110328   Mon       9.30        E         OxS


6113   20110328   Mon       9.40        E         OxS




6114   20110328   Mon       9.50        E         OxS


6115   20110328   Mon       11.03       T          D

6116   20110328   Mon       11.30       T          D

6117   20110328   Mon       11.44       T          D

6118   20110328   Mon       12.00       E          D

6119   20110328   Mon       15.32       T          D

6120   20110328   Mon       17.20       T          D
6121   20110329   Tue       9.00        E          D




6122   20110329   Tue       9.55        V        B - OX



6123   20110329   Tue       11.03       T          D


6124   20110329   Tue       11.10       E          D
       Oxfordshire Libraries Answers Direct Enquiry Log

6125   20110329   Tue       11.50       T        B - MG



6126   20110329   Tue       11.56       T          D

6127   20110329   Tue       12.33       T          D




6128   20110329   Tue       12.38       T          D




6129   20110329   Tue       14.05       E          D


6130   20110329   Tue       14.12       T          D
6131   20110329   Tue       15.19       T          D


6132   20110329   Tue       15.51       T          D


6133   20110329   Tue       13.55       T        B - BA



6134   20110329   Tue       14:05       T          D




6135   20110329   Tue       16.50       T          D

6136   20110329   Tue       18.00       T          D


6137   20110330   Wed       9.00        E          D



6138   20110330   Wed       9.00        E          D

6139   20110330   Wed       9.32        T          D

6140   20110330   Wed       11.23       T          D

6141   20110330   Wed       14.54       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

6142   20110330   Wed       15.16       T        B - HO


6143   20110330   Wed       16.01       T          D


6144   20110330   Wed       16.04       T          D


6145   20110331   Thu       9.55        T          D


6146   20110331   Thu       10.10       T          D


6147   20110331   Thu       10.20       E          D


6148   20110331   Thu       10.30       E          D


6149   20110331   Thu       10.38       T          D

6150   20110331   Thu       10.48       T        B - MG




6151   20110331   Thu       11.43       T          D

6152   20110331   Thu       11.50       E          D

6153   20110331   Thu       12.26       T          D


6154   20110331   Thu       12.27       T          D




6155   20110331   Thu       13.04       T          D

6156   20110331   Thu       13.20       E          D


6157   20110331   Thu       14.11       T          D


6158   20110331   Thu       14.55       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

6159   20110331   Thu       16.20       T          D


6160   20110331   Thu       16.50       T          D


6161   20110331   Thu       17.47       T          D


6162   20110401   Fri       9.20        E          D

6163   20110401   Fri       11.11       T          D

6164   20110401   Fri       13.43       E          D




6165   20110401   Fri       14.16       T          D


6166   20110401   Fri       15.10       T          D




6167   20110401   Fri       15.25       T          D


6168   20110402   Sat       9.27        T          D

6169   20110402   Sat       12.51       T          D

6170   20110402   Sat       15.17       V        B - OX




6171   20110402   Sat       16.21       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

6172   20110404   Mon       09.00       T          D




6173   20110404   Mon       09.00       E          D




6174   20110404   Mon       09.00       E          D



6175   20110404   Mon       09.07       T          D



6176   20110404   Mon       09.14       T          D




6177   20110404   Mon       10.25       T          D



6178   20110404   Mon       10.35       T          D


6179   20110404   Mon       11.19       T          D

6180   20110404   Mon       12.44       T          D

6181   20110404   Mon       13.14       T          D

6182   20110404   Mon       13.27       T          D




6183   20110404   Mon       13.54       T          D


6184   20110404   Mon       14.50       T          D
6185   20110404   Mon       15.25       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

6186   20110404   Mon       15.53       T          D

6187   20110404   Mon       15.38       T          D

6188   20110404   Mon       15.40       T          D

6189   20110405   Tue       9:00        V        B - OX




6190   20110405   Tue       9.00        E      B - HQ LCSU


6191   20110405   Tue       9.04        T          D

6192   20110405   Tue       9.09        E          D

6193   20110405   Tue       9.20        E          D


6194   20110405   Tue       11:15       E        B - WI




6195   20110405   Tue       12.03       T          D

6196   20110405   Tue       12.22       T          D

6197   20110405   Tue       12.45       T          D


6198   20110405   Tue       14.00       T          D


6199   20110405   Tue       14.00       E          D



6200   20110405   Tue       15:14       T          D

6201   20110405   Tue       15:20       T          D




6202   20110405   Tue       17:02       T          D



6203   20110406   Wed       9.00        E          D
       Oxfordshire Libraries Answers Direct Enquiry Log

6204   20110406   Wed       9.10        E          D



6205   20110406   Wed       9.53        T          D

6206   20110406   Wed       9.52        T          D




6207   20110406   Wed       10.01       T          D

6208   20110406   Wed       10.32       T          D

6209   20110406   Wed       10.17       T          D


6210   20110406   Wed       10.20       T          D

6211   20110406   Wed       10.25       T          D

6212   20110406   Wed       11.00       E          D

6213   20110406   Wed       14.18       T          D


6214   20110406   Wed       14.30       T          D


6215   20110406   Wed       15.53       T          D




6216   20110406   Wed       15.55       T          D




6217   20110406   Wed       16.38       V        B - OX



6218   20110406   Wed       16.45       T          D

6219   20110406   Wed       17.45       T          D


6220   20110406   Wed       18.00       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

6221   20110407   Thu       9.00        T          D


6222   20110407   Thu       9.30        E          D




6223   20110407   Thu       9.40        T          D




6224   20110407   Thu       9.47        T          D

6225   20110407   Thu       9.59        T          D




6226   20110407   Thu       10.55       T          D


6227   20110407   Thu       10.58       T          D

6228   20110407   Thu       12.30       E          D




6229   20110407   Thu       12.35       E          D




6230   20110407   Thu       13:13       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

6231   20110407   Thu       13:53       T          D




6232   20110407   Thu       14:29       T          D




6233   20110407   Thu       15.00       E          D

6234   20110407   Thu       15:09       T        B - OX
6235   20110407   Thu       17.27       T           D

6236   20110408   Fri       9.41        T          D

6237   20110408   Fri       9.00        E        B - SO




6238   20110408   Fri       11.28       T        B - MG


6239   20110409   Sat       11.15       T        B - DE




6240   20110411   Mon       09.16       T          D

6241   20110411   Mon       09.17       T          D

6242   20110411   Mon       11.07       T        B - CN

6243   20110411   Mon       12.20       T          D

6244   20110411   Mon       12.37       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

6245   20110411   Mon       13.00       E          D

6246   20110411   Mon       14.20       T          D

6247   20110411   Mon       14.21       E          D

6248   20110411   Mon       14.23       T          D


6249   20110411   Mon       16.40       T          D

6250   20110411   Mon       16.43       T        B - OX


6251   20110411   Mon       16.50       T          D

6252   20110411   Mon       17.15       T          D

6253   20110412   Tue       09.05       E          D


6254   20110412   Tue       09.13       T          D



6255   20110412   Tue       09.15       T          D


6256   20110411   Mon       18.00       E          D

6257   20110412   Tue       11.35       T          D

6258   20110412   Tue       11.38       T          D



6259   20110412   Tue       12.00       T          D

6260   20110412   Tue       14:24       T          D


6261   20110412   Tue       14:30       T          D



6262   20110412   Tue       14.15       T          D




6263   20110412   Tue       16.53       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

6264   20110412   Tue       17.24       T          D



6265   20110413   Wed       09.46       T          D


6266   20110413   Wed       10.18       T          D


6267   20110413   Wed       10.44       T          D

6268   20110413   Wed       11.30       T          D

6269   20110413   Wed       12.32       E          D

6270   20110413   Wed       12.40       T          D

6271   20110413   Wed       12.17       T          D




6272   20110413   Wed       14.02       T          D

6273   20110413   Wed       14.50       V        B - OX

6274   20110413   Wed       16.34       T          D




6275   20110414   Thu       08.40       E          D




6276   20110414   Thu       10.19       T          D

6277   20110414   Thu       10.49       T          D




6278   20110414   Thu       11.15       T          D


6279   20110414   Thu       12.58       T          D


6280   20110414   Thu       13.06       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

6281   20110414   Thu       13.11       E          D




6282   20110414   Thu       14.43       T          D

6283   20110414   Thu       15.05       T          D

6284   20110414   Thu       15.10       T          D


6285   20110414   Thu       15.40       T          D

6286   20110415   Fri       09.07       T          D

6287   20110415   Fri       09.00       E          D


6288   20110415   Fri       09.49       T          D

6289   20110415   Fri       11.15       E        B - WI


6290   20110415   Fri       12.35       E          D


6291   20110415   Fri       13.20       E          D

6292   20110415   Fri       15.40       E          D


6293   20110415   Fri       15.59       T          D

6294   20110415   Fri       16.46       E          D

6295   20110416   Sat       09:00       E          D


6296   20110416   Sat       09:07       E        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

6297   20110416   Sat       14.13       E          D




6298   20110416   Sat       14:56       T          D




6299   20110416   Sat       15.15       T          D

6300   20110418   Mon       09.37       T          D




6301   20110418   Mon       10.19       T          D


6302   20110418   Mon       10.20       T          D

6303   20110418   Mon       11.15       E          D




6304   20110418   Mon       12.00       T          D




6305   20110418   Mon       13.36       E          D




6306   20110418   Mon       14.15       T          D
6307   20110418   Mon       14.20       T          D
6308   20110418   Mon       14.15       E          D
       Oxfordshire Libraries Answers Direct Enquiry Log

6309   20110418   Mon       14.50       T          D

6310   20110418   Mon       14.55       T          D

6311   20110418   Mon       15.50       E          D

6312   20110418   Mon       16.15       T          D

6313   20110418   Mon       17.43       V        B - OX




6314   20110419   Tue       09.00       E          D



6315   20110419   Tue       09.16       T          D


6316   20110419   Tue       09.49       T          D

6317   20110419   Tue       10.13       T        B - WT




6318   20110419   Tue       10.30       T          D


6319   20110419   Tue       10.35       T          D




6320   20110419   Tue       11:08       T          D




6321   20110419   Tue       09:30       E       B - OX-J




6322   20110419   Tue       12:28       T          D

6323   20110419   Tue       13.08       V        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

6324   20110419   Tue       14.54       T          D




6325   20110419   Tue       14.56       T          D




6326   20110420   Wed       11.02       E          D

6327   20110420   Wed       13.25       E          D

6328   20110420   Wed       12.15       E       B - OX-J


6329   20110420   Wed       13.32       T          D


6330   20110420   Wed       13.53       T          D

6331   20110420   Wed       15.35       T          D


6332   20110420   Wed       16.22       T          D

6333   20110421   Thu       09.30       T          D

6334   20110421   Thu       13.59       T          D

6335   20110421   Thu       14.03       T          D



6336   20110421   Thu       15.15       T          D

6337   20110421   Thu      15.19        T          D

6338   20110421   Thu       16.33       E          D

6339   20110421   Thu       16.47       T          D


6340   20110426   Tue       09.00       E          D
       Oxfordshire Libraries Answers Direct Enquiry Log

6341   20110426   Tue       09.30       E          D

6342   20110426   Tue       09.31       E          D



6343   20110426   Tue       09.49       E          D



6344   20110426   Tue       10.19       E          D

6345   20110426   Tue       10.23       E          D

6346   20110426   Tue       10.27       E          D

6347   20110426   Tue       11.50       E          D

6348   20110426   Tue       12.09       E        B - WL




6349   20110426   Tue       12.22       T          D


6350   20110426   Tue       14.50       T          D

6351   20110426   Tue       14.57       T        B - WT


6352   20110426   Tue       15.11       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

6353   20110426   Tue       15.58       E          D




6354   20110427   Wed       10.27       T          D




6355   20110427   Wed       10.37       T          D

6356   20110427   Wed       10.33       T        B - OX

6357   20110427   Wed       10.20       T          D




6358   20110427   Wed       11.15       V        B - OX


6359   20110427   Wed       13.35       T          D

6360   20110427   Wed       13.51       T          D



6361   20110427   Wed       13.12       E          D



6362   20110427   Wed       15.45       T          D


6363   20110427   Wed       17.16       T          D

6364   20110428   Thu       10.10       T          D

6365   20110428   Thu       11.12       T          D


6366   20110428   Thu       11.26       T          D

6367   20110428   Thu       12.40       T          D



6368   20110428   Thu       13.49       E          D

6369   20110430   Sat       9.00        T          D


6370   20110430   Sat       09.20       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

6371   20110503   Tue       09.45       T          D

6372   20110503   Tue       09.00       E          D

6373   20110503   Tue       09.00       E          D

6374   20110503   Tue       09.00       E          D

6375   20110503   Tue       10.17       E          D


6376   20110503   Tue       10.34       T          D




6377   20110503   Tue       11.23       T          D

6378   20110503   Tue       12.10       T          D



6379   20110503   Tue       12.22       E          D




6380   20110503   Tue       14.31       T          D




6381   20110503   Tue       14.46       T          D




6382   20110503   Tue       15.04       T          D




6383   20110503   Tue       15.23       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

6384   20110503   Tue       16.00       V        B - OX




6385   20110504   Wed       09.00       E          D

6386   20110504   Wed       12.03       T          D

6387   20110504   Wed       12.10       T          D




6388   20110504   Wed       12.53       E          D

6389   20110504   Wed       13.56       T          D

6390   20110504   Wed       14.03       T          D




6391   20110504   Wed       16.49       T          D


6392   20110505   Thu       13.58       T          D



6393   20110505   Thu       14.58       T          D



6394   20110506   Fri       11.03       T          D




6395   20110506   Fri       11.20       E        B - WL


6396   20110506   Fri       11.23       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

6397   20110506   Fri       11.28       T          D




6398   20110506   Fri       12.00       T        B - OX




6399   20110507   Sat       12.02       E          D



6400   20110507   Sat       13.55       E          D


6401   20110509   Mon       10.30       E        B - WL




6402   20110509   Mon       11.22       T        B - HE




6403   20110509   Mon       14.50       T          D

6404   20110509   Mon       15.00       T          D


6405   20110509   Mon       16.12       T          D

6406   20110509   Mon       16.38       T          D
6407   20110510   Tue       09.25       T          D


6408   20110510   Tue       09.40       T          D




6409   20110510   Tue       09.57       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

6410   20110510   Tue       10.57       T          D




6411   20110510   Tue       11.03       T          D

6412   20110510   Tue       11.33       T          D




6413   20110510   Tue       11.38       T        B - HT




6414   20110510   Tue       12.28       T        B - HT


6415   20110510   Tue       11.54       T        B - AB




6416   20110510   Tue       13.15       T          D

6417   20110510   Tue       13.55       T        B - CN




6418   20110511   Wed       09.16       T          D



6419   20110511   Wed       09.20       T          D

6420   20110511   Wed       10.03       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

6421   20110511   Wed       10.15       E        B - WI




6422   20110511   Wed       13.45       T          D




6423   20110511   Wed       15.25       T          D




6424   20110512   Thu       10.45       T        B - OX




6425   20110512   Thu       10.47       T        B - DI


6426   20110512   Thu       13.33       T        B - DI




6427   20110512   Thu       16.30       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

6428   20110513   Fri       09.10       E          D




6429   20110514   Sat       09.00       L          D


6430   20110516   Mon       09.10       E      B - HQ LCSU




6431   20110516   Mon       11.38       T        B - HT




6432   20110516   Mon       11.51       T          D




6433   20110516   Mon       9.00        E          D
       Oxfordshire Libraries Answers Direct Enquiry Log

6434   20110517   Tue       09.28       T          D




6435   20110517   Tue       09.31       T          D


6436   20110517   Tue       10.32       T          D




6437   20110517   Tue       11.06       T        B - DI




6438   20110517   Tue       12.07       E        B - BP




6439   20110517   Tue       12.47       T          D



6440   20110518   Wed       13.45       T          D



6441   20110518   Wed       13.45       T          D




6442   20110519   Thu       11.30       E          D

6443   20110519   Thu       12.13       T          D


6444   20110519   Thu       12.20       V        B - OX


6445   20110519   Thu       14.37       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

6446   20110520   Fri       09.00       E         OCC



6447   20110520   Fri       09.00       E          D


6448   20110520   Fri       10.15       T        B - OX




6449   20110520   Fri       10.44       T        B - GO



6450   20110520   Fri       11.05       T        B - BP




6451   20110520   Fri       11.16       T          D




6452   20110520   Fri       14.59       T          D



6453   20110523   Mon       09.00       E          D




6454   20110523   Mon       10.46       T          D

6455   20110523   Mon       13.32       T          D




6456   20110523   Mon       15.46       T        B - KE


6457   20110523   Mon       15.50       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

6458   20110523   Mon       16.00       T           D

6459   20110523   Mon       16.59       E     OCC - webmaster




6460   20110524   Tue       09.56       T           D


6461   20110524   Tue       10.24       T           D




6462   20110524   Tue       11.08       T           D




6463   20110524   Tue       11.20       T         B - CN




6464   20110524   Tue       12.00       T           D




6465   20110524   Tue       13.45       V         B - OX




6466   20110524   Tue       14.30       V         B - OX




6467   20110524   Tue       14.31       T         B - GO
       Oxfordshire Libraries Answers Direct Enquiry Log

6468   20110524   Tue       14.36       E           D




6469   20110524   Tue       14.38       T           D


6470   20110524   Tue       14.55       V        B - OX




6471   20110525   Wed       10.50       T           D


6472   20110525   Wed       15.48       V        B - OX




6473   20110525   Wed       16.50       E           D


6474   20110526   Thu       09.00       E      B - HQ LCSU

6475   20110526   Thu       09.23       T           D



6476   20110526   Thu       09.48       T           D

6477   20110526   Thu       12.15       T           D




6478   20110526   Thu       12.53       T         B - BI




6479   20110526   Thu       13.23       T           D

6480   20110526   Thu       15.05       T         OCC
       Oxfordshire Libraries Answers Direct Enquiry Log

6481   20110526   Thu       15.50       T          D




6482   20110526   Thu       16.28       T          D


6483   20110527   Fri       09.41       T          D




6484   20110527   Fri       10.27       T          D




6485   20110527   Fri       13.26       T        B - SU




6486   20110528   Sat       10.40       T          D



6487   20110528   Sat       14.35       T          D




6488   20110531   Tue       13.45       T          D




6489   20110531   Tue       14.55       T          D

6490   20110531   Tue       14.05       T          D



6491   20110531   Tue       15.10       T          D

6492   20110601   Wed       09.00       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

6493   20110601   Wed       12.15       T          D


6494   20110602   Thu       09.46       T          D


6495   20110602   Thu       09.56       T          D
6496   20110602   Thu       09.56       T          D




6497   20110602   Thu       10.37       T          D



6498   20110602   Thu       10.41       T        B - OX



6499   20110602   Thu       10.47       T          D


6500   20110602   Thu       12.10       V        B - OX



6501   20110602   Thu       12.15       T          D

6502   20110602   Thu       13.05       T        B - HQ




6503   20110602   Thu       14.15       T          D


6504   20110602   Thu       15.40       V        B - OX


6505   20110603   Fri       09.00       E      B - HQ LCSU
       Oxfordshire Libraries Answers Direct Enquiry Log

6506   20110603   Fri       09.09       E         B - DI




6507   20110603   Fri       09.20       T        B - BA




6508   20110603   Fri       09.50       T         B -OX


6509   20110603   Fri       10.00       T           D




6510   20110603   Fri       11.50       T           D




6511   20110603   Fri       16.22       T           D


6512   20110606   Mon       09.00       E      B - HQ LCSU



6513   20110606   Mon       12.00       T           D




6514   20110606   Mon       13.55       T           D



6515   20110606   Mon       14.10       T           D

6516   20110606   Mon       15.20       V        B - OX

6517   20110607   Tue       10.07       T           D
       Oxfordshire Libraries Answers Direct Enquiry Log

6518   20110607   Tue       14.00       T          D




6519   20110607   Tue       16.10       T          D

6520   20110608   Wed       09.05       E      B - HQ LCSU

6521   20110608   Wed       09.50       E          D




6522   20110608   Wed       10.05       T          D




6523   20110608   Wed       10.15       T          D

6524   20110608   Wed       11.50       E          D

6525   20110608   Wed       11.53       T          D




6526   20110608   Wed       13.35       E          D



6527   20110608   Wed       14.48       T          D

6528   20110608   Wed       16.17       T          D

6529   20110608   Wed       17.47       T        B - OX


6530   20110609   Thu       10.52       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

6531   20110609   Thu       11.35       T        B - MG


6532   20110609   Thu       14.17       T          D


6533   20110610   Fri       09.00       E          D

6534   20110610   Fri       13.03       T          D



6535   20110613   Mon       10.02       T        B - AB




6536   20110613   Mon       10.56       T          D



6537   20110613   Mon       11.44       T          D




6538   20110613   Mon       13.00       T        B - OX




6539   20110613   Mon       13.38       T          D

6540   20110613   Mon       14.45       T          D


6541   20110614   Tue       09.26       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

6542   20110614   Tue       10.50       E      B - HQ LCSU




6543   20110614   Tue       14.44       T          D

6544   20110614   Tue       15.14       T          D



6545   20110615   Wed       15.45       T          D




6546   20110615   Wed       16.25       T          D




6547   20110615   Wed       16.33       T          D



6548   20110616   Thu       09.10       E        Enquire




6549   20110616   Thu       09.13       E          D
       Oxfordshire Libraries Answers Direct Enquiry Log

6550   20110616   Thu       10.40       T          D




6551   20110616   Thu       12.09       T          D


6552   20110616   Thu       14.45       T          D

6553   20110616   Thu       14.50       T          D

6554   20110616   Thu       15.22       T        B - OX




6555   20110616   Thu       16.15       T          D

6556   20110616   Thu       16.45       E          D

6557   20110616   Thu       17.30       T          D

6558   20110617   Fri       11.30       T          D


6559   20110617   Fri       11.46       E          D



6560   20110617   Fri       12.20       T          D



6561   20110617   Fri       14.16       T        B - SU




6562   20110617   Fri       13.16       E        B - BA


6563   20110617   Fri       16.15       T        B - OX


6564   20110617   Fri       17.14       T          D


6565   20110620   Mon       09.25       E          D


6566   20110620   Mon       11.00       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

6567   20110620   Mon       11.02       T          D

6568   20110620   Mon       11.05       T          D




6569   20110620   Mon       11.32       T          D


6570   20110620   Mon       16.30       T          D
6571   20110620   Mon       16.50       T          D

6572   20110621   Tue       09.15       E          D




6573   20110621   Tue       10.55       T          D


6574   20110621   Tue       13.10       V        B - OX


6575   20110621   Tue       14.51       T          D




6576   20110621   Tue       15.58       T          D


6577   20110622   Wed       10.02       T          D

6578   20110622   Wed       10.17       T        B - ST




6579   20110622   Wed       15.13       T          D


6580   20110622   Wed       15.22       T          D

6581   20110622   Wed       15.36       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

6582   20110622   Wed       15.41       T           D
6583   20110622   Wed       15.41       T           D

6584   20110623   Thu       10.15       T           D




6585   20110623   Thu       10.25       T           D




6586   20110623   Thu       11.10       T           D

6587   20110623   Thu       11.10       T           D




6588   20110623   Thu       13.15       T           D


6589   20110623   Thu       13.59       T           D




6590   20110624   Fri       15.45       T         B - GO




6591   20110624   Fri       16.09       T           D


6592   20110627   Mon       09.30       T      OCC enquiries
       Oxfordshire Libraries Answers Direct Enquiry Log

6593   20110627   Mon       10.33       T        B - TH




6594   20110627   Mon       14.30       T        B - MG


6595   20110628   Tue       09.15       T          D

6596   20110628   Tue       09.30       E      B - HQ LCSU




6597   20110628   Tue       10.09       T          D




6598   20110628   Tue       10.30       T        B - OX




6599   20110628   Tue       11.50       T        B - OX




6600   20110628   Tue       12.00       V        B - OX




6601   20110628   Tue       13.47       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

6602   20110628   Tue       14.52       T          D




6603   20110628   Tue       16.01       T          D



6604   20110629   Wed       11.25       T          D




6605   20110629   Wed       14.45       T          D

6606   20110629   Wed       16.28       T        B - OX




6607   20110629   Wed       17.10       T          D




6608   20110629   Wed       17.20       T          D

6609   20110630   Thu       10.00       T          D



6610   20110630   Thu       10.18       T          D




6611   20110630   Thu       10.18       T          D



6612   20110630   Thu       10.30       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

6613   20110630   Thu       11.20       V        B - OX




6614   20110630   Thu       11.56       T          D




6615   20110630   Thu       12.51       T          D




6616   20110701   Fri       09.00       E          D




6617   20110701   Fri       11.48       T          D

6618   20110701   Fri       14.20       T          D


6619   20110702   Sat       11.59       T          D



6620   20110702   Sat       12.32       T          D


6621   20110704   Mon       10.20       E          D




6622   20110704   Mon       15.50       E          D

6623   20110704   Mon       15.55       E          D

6624   20110704   Mon       16.40       E      B - HQ LCSU




6625   20110704   Mon       18.20       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

6626   20110705   Tue       10.05       T        B - MH




6627   20110705   Tue       12.35       E          D




6628   20110705   Tue       14.47       T          D


6629   20110705   Tue       16.37       T          D


6630   20110706   Wed       09.20       E      B - HQ LCSU


6631   20110706   Wed       09.30       E      B - HQ LCSU

6632   20110706   Wed       16.52       T          D


6633   20110707   Thu       10.25       T          D




6634   20110707   Thu       11.26       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

6635   20110707   Thu       11.32       T        B - MG



6636   20110707   Thu       11.45       T          D


6637   20110707   Thu       13.04       T          D




6638   20110708   Fri       10.15       E        B - WI




6639   20110708   Fri       11.27       T          D




6640   20110709   Sat       09.00       E          D

6641   20110709   Sat       12.34       T          D


6642   20110709   Sat       15.37       T          D



6643   20110709   Sat       16.42       T          D


6644   20110711   Mon       09.30       E          D



6645   20110711   Mon       10.32       T          D




6646   20110711   Mon       10.41       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

6647   20110711   Mon       10.55       T          D


6648   20110711   Mon       12.45       E          D




6649   20110711   Mon       13.39       T          D




6650   20110712   Tue       09.15       E          D




6651   20110712   Tue       10.12       T          D




6652   20110713   Wed       11.31       T          D


6653   20110713   Wed       11.50       T          D

6654   20110713   Wed       15.22       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

6655   20110713   Wed       14.20       T          D




6656   20110713   Wed       17.00       E      B - HQ LCSU




6657   20110714   Thu       08.35       E      B - HQ LCSU




6658   20110714   Thu       10.35       T          D



6659   20110714   Thu       11.40       T          D

6660   20110714   Thu       11.49       T          D




6661   20110714   Thu       11.12       T          D




6662   20110715   Fri       11.23       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

6663   20110718   Mon       09.32       T          D




6664   20110718   Mon       13.12       T          D




6665   20110718   Mon       14.07       T        B - MG




6666   20110718   Mon       14.40       T        B - HE




6667   20110718   Mon       14.45       T          D


6668   20110718   Mon       15.25       T          D
6669   20110719   Tue       09.00       E          D




6670   20110719   Tue       10.27       E      B - HQ LCSU




6671   20110719   Tue       12.28       T          D




6672   20110719   Tue       12.28       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

6673   20110720   Wed       11.20       E      B - HQ LCSU


6674   20110720   Wed       14.13       T          D



6675   20110720   Wed       19.00       T        B - OX


6676   20110721   Thu       10.08       E          D



6677   20110721   Thu       11.04       T          D



6678   20110721   Thu       12.06       T          D

6679   20110721   Thu       13.44       T          D


6680   20110722   Fri       10.19       E      B - HQ LCSU


6681   20110723   Sat       12.24       T          D


6682   20110723   Sat       09.00       E          D




6683   20110723   Sat       10.13       E           D
6684   20110723   Sat       13.30       T        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

6685   20110725   Mon       13.58       E      B - HQ LCSU




6686   20110725   Mon       15.00       T          D

6687   20110725   Mon       15.05       T          D

6688   20110725   Mon       15.07       T          D

6689   20110725   Mon       15.49       T          D

6690   20110725   Mon       16.00       T          D


6691   20110726   Tue       09.00       E      B - HQ LCSU




6692   20110726   Tue       10.46       E      B - HQ LCSU



6693   20110726   Tue       12.19       T          D




6694   20110727   Wed       09.01       E        Enquire




6695   20110727   Wed       09.17       T          D

6696   20110727   Wed       10.11       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

6697   20110727   Wed       11.15       T          D

6698   20110727   Wed       11.45       T          D

6699   20110727   Wed       15.15       L          D




6700   20110727   Wed       17.15       T          D




6701   20110728   Thu       09.45       T          D




6702   20110728   Thu       09.58       T          D




6703   20110728   Thu       10.10       T        B - BI




6704   20110728   Thu       12.12       E          D



6705   20110728   Thu       12.36       T        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

6706   20110728   Thu       16.19       T          D




6707   20110728   Thu       16.47       T          D

6708   20110729   Fri       10.40       E        B - TH




6709   20110729   Fri       11.02       T          D

6710   20110729   Fri       11.35       V        B - OX




6711   20110729   Fri       16.03       T          D

6712   20110729   Fri       16.03       T          D
6713   20110729   Fri       16.03       T          D

6714   20110729   Fri       16.03       T          D

6715   20110730   Sat       11.50       E          D



6716   20110730   Sat       14.32       T          D


6717   20110730   Sat       14.32       T          D




6718   20110730   Sat       14.32       T          D



6719   20110730   Sat       17.15       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

6720   20110801   Mon       10.00       T          D



6721   20110802   Tue       13.00       E          D

6722   20110802   Tue       14.03       T          D




6723   20110803   Wed       09.00       E          D

6724   20110803   Wed       10.15       T          D

6725   20110803   Wed       10.25       T        B - OX



6726   20110803   Wed       12.03       T          D




6727   20110803   Wed       17.00       T        B - OX




6728   20110804   Thu       10.52       T          D




6729   20110804   Thu       12.15       T          D


6730   20110804   Thu       13.32       T        B - MG




6731   20110804   Thu       15.13       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

6732   20110804   Thu       15.13       T          D



6733   20110804   Thu       18.09       T          D

6734   20110804   Thu       18.09       T          D




6735   20110804   Thu       16:30       T        B - WN



6736   20110805   Fri       12.00       T          D


6737   20110808   Mon       09.00       T          D




6738   20110808   Mon       10.05       T          D




6739   20110808   Mon       10.15       T          D




6740   20110808   Mon       10.47       E          D


6741   20110808   Mon       12.07       T        B - WO




6742   20110808   Mon       14.35       T          D

6743   20110809   Tue       11.30       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

6744   20110809   Tue       13.45       E          D




6745   20110809   Tue       15.50       T        B - OX




6746   20110810   Wed       09.00       E          D




6747   20110810   Wed       14.00       V        B - OX




6748   20110810   Wed       14.59       T          D



6749   20110810   Wed       14.59       T          D



6750   20110810   Wed       15.15       E          D




6751   20110810   Wed       15.38       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

6752   20110811   Thu       09.30       E        Enquire




6753   20110811   Thu       10.15       T          D




6754   20110812   Fri       09.46       T          D

6755   20110812   Fri       11.31       T          D




6756   20110812   Fri       13.24       T        B - KI




6757   20110812   Fri       14.41       T        B - AD




6758   20110812   Fri       15.02       T          D

6759   20110813   Sat       11.30       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

6760   20110815   Mon       11.08       T        B - BA




6761   20110815   Mon       09:13       E          D

6762   20110815   Mon       11.40       T          D




6763   20110815   Mon       13.10       E          D




6764   20110816   Tue       09.00       E      B - HQ LCSU




6765   20110816   Tue       11.08       T          D




6766   20110816   Tue       13.33       T          D


6767   20110816   Tue       14.10       T          D

6768   20110817   Wed       09.00       E      B - HQ LCSU

6769   20110817   Wed       09.05       E      B - HQ LCSU
       Oxfordshire Libraries Answers Direct Enquiry Log

6770   20110817   Wed       09.35       E      B - HQ LCSU




6771   20110817   Wed       09.47       T          D



6772   20110817   Wed       10.10       T          D



6773   20110817   Wed       10.56       T          D



6774   20110817   Wed       11.30       T          D




6775   20110817   Wed       13.00       T        B - OX




6776   20110817   Wed       15.15       E          D


6777   20110818   Thu       10.00       T          D

6778   20110818   Thu       09.40       E      B - HQ LCSU




6779   20110818   Thu       11.10       E       OCC via
                                               Webmaster



6780   20110818   Thu       15.00       T        B - MG
       Oxfordshire Libraries Answers Direct Enquiry Log

6781   20110819   Fri       10.43       T          D

6782   20110819   Fri       12.29       T        B - OX




6783   20110819   Fri       15.42       T          D




6784   20110820   Sat       10.18       T          D

6785   20110820   Sat       11.47       T          D


6786   20110820   Sat       15.18       T        B - HT




6787   20110822   Mon       09.00       E      B - HQ LCSU

6788   20110822   Mon       11.15       T        B - MG



6789   20110822   Mon       14.30       T          D
6790   20110822   Mon       15.15       T          D

6791   20110822   Mon       16.30       E      B - HQ LCSU


6792   20110823   Tue       10.59       T          D

6793   20110823   Tue       11.20       T          D

6794   20110823   Tue       11.40       T          D



6795   20110823   Tue       11.45       T          D




6796   20110823   Tue       11.45       T          D


6797   20110823   Tue       12.01       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

6798   20110823   Tue       12.46       T          D


6799   20110823   Tue       16.09       T          D




6800   20110823   Tue       17.15       T          D




6801   20110824   Wed       09.00       E      B - HQ LCSU




6802   20110825   Thu       10.38       T          D



6803   20110825   Thu       11.05       T        B - MG




6804   20110826   Fri       11.20       T          D




6805   20110826   Fri       14.12       E          D


6806   20110826   Fri       15.01       E        B - OX




6807   20110826   Fri       16.29       T          D


6808   20110827   Sat       09.31       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

6809   20110827   Sat       11.35       T        B - BA




6810   20110827   Sat       14.52       T          D

6811   20110830   Tue       09.00       E          D

6812   20110830   Tue       12.14       T          D




6813   20110830   Tue       12.49       T          D


6814   20110830   Tue       13.00       T          D

6815   20110831   Wed       09.43       T          D




6816   20110831   Wed       09.00       E          D




6817   20110831   Wed       09.00       E       OCC via
                                               Webmaster

6818   20110831   Wed       12:00       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

6819   20110831   Wed       13.23       T        B - OX




6820   20110831   Wed       13.58       T        B - CO

6821   20110901   Thu       10.06       T          D


6822   20110901   Thu       11.15       T          D


6823   20110901   Thu       13.35       T          D



6824   20110901   Thu       13.36       T          D

6825   20110901   Thu       16:00       T          D


6826   20110902   Fri       11:30       T          D


6827   20110902   Fri       11.57       T          D



6828   20110903   Sat       11.53       E          D




6829   20110903   Sat       14.10       T          D




6830   20110903   Sat       16.30       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

6831   20110905   Mon       09.00       E          D

6832   20110905   Mon       09.25       E      B - HQ LCSU



6833   20110905   Mon       09.35       E      B - HQ LCSU


6834   20110905   Mon       09.55       T          D




6835   20110905   Mon       09.40       E          D

6836   20110905   Mon       10:00       T          D



6837   20110905   Mon       11:05       E          D


6838   20110905   Mon       11.35       T          D

6839   20110905   Mon       12.20       T          D


6840   20110905   Mon       13:00       T          D


6841   20110905   Mon       13:00       T          D


6842   20110905   Mon       13:30       T          D


6843   20110905   Mon       14:05       T          D


6844   20110905   Mon       14.10       T          B

6845   20110905   Mon       16.36       T        B - HE




6846   20110905   Mon       16.50       T          D



6847   20110905   Mon       16.57       E       OCC via
                                               Webmaster
       Oxfordshire Libraries Answers Direct Enquiry Log

6848   20110906   Tue       09.00       E          D




6849   20110906   Tue       09.31       T        B - HQ




6850   20110906   Tue       10.27       E      B - HQ LCSU




6851   20110906   Tue       11:55       T          D


6852   20110906   Tue       13.00       E        B - WL




6853   20110906   Tue       13.30       T        B - OX




6854   20110906   Tue       13.40       E          D



6855   20110906   Tue       13.53       T          D

6856   20110906   Tue       14:00       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

6857   20110906   Tue       16.32       T          D




6858   20110906   Tue       17:21       E          D

6859   20110907   Wed       09.00       E      B - HQ LCSU

6860   20110907   Wed       09:03       E        B - OX


6861   20110907   Wed       11.10       T          D
6862   20110907   Wed       11:28       T          D

6863   20110907   Wed       11.35       T          D



6864   20110907   Wed       11.40       T          D

6865   20110907   Wed       15:45       E      B - HQ LCSU



6866   20110907   Wed       16:10       T          D




6867   20110908   Thu       10.37       E      B - HQ LCSU




6868   20110908   Thu       13.45       V        B - OX




6869   20110908   Thu       14:45       T           D
6870   20110909   Fri       10.50       T           D
6871   20110909   Fri       11.20       T        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

6872   20110909   Fri       12.34       T        B - BF




6873   20110909   Fri       15.12       T          D
6874   20110909   Fri       15.37       T        B - HE




6875   20110912   Mon       09.00       E          D

6876   20110912   Mon       09:57       T        B - WI

6877   20110912   Mon       10:33       T           D
6878   20110912   Mon       11.30       V        B - OX




6879   20110912   Mon       15.45       T          D

6880   20110912   Mon       16.45       V        B - OX



6881   20110913   Tue       09.00       E      B - HQ LCSU




6882   20110913   Tue       15.31       T        B - BP




6883   20110914   Wed       09.00       E      B - HQ LCSU



6884   20110914   Wed       09.00       E      B - HQ LCSU
       Oxfordshire Libraries Answers Direct Enquiry Log

6885   20110914   Wed       10.02       T          D




6886   20110914   Wed       16.55       T          D




6887   20110914   Wed       19.09       E          D

6888   20110915   Thu       11.40       E      B - HQ LCSU




6889   20110915   Thu       14.55       T        B - OX




6890   20110916   Fri       09.08       E          D




6891   20110916   Fri       09.25       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

6892   20110917   Sat       10.00       T        B - OX




6893   20110917   Sat       13.45       T          D



6894   20110917   Sat       13.55       T          D

6895   20110919   Mon       09.15       E      B - HQ LCSU




6896   20110919   Mon       09.15       E      B - HQ LCSU




6897   20110919   Mon       09.55       T          D

6898   20110919   Mon       09.56       E       OCC via
                                               Webmaster
       Oxfordshire Libraries Answers Direct Enquiry Log

6899   20110919   Mon       10.27       T          D


6900   20110919   Mon       11.09       T          D




6901   20110919   Mon       12.30       T          D




6902   20110919   Mon       14:35       E      B - HQ LCSU

6903   20110919   Mon       15:16       E      B - HQ LCSU

6904   20110919   Mon       15:51       E          D


6905   20110919   Mon       15:57       E          D

6906   20110919   Mon       16:30       T          D

6907   20110920   Tue       11:30       T          D

6908   20110920   Tue       11.49       T          D




6909   20110920   Tue       11:50       T           D
6910   20110920   Tue       13.00       T        B - OX




6911   20110920   Tue       13.01       T        B - MB
       Oxfordshire Libraries Answers Direct Enquiry Log

6912   20110920   Tue       13.13       E        B - SU




6913   20110920   Tue       16:00       T          D

6914   20110920   Tue       16:29       E          D

6915   20110921   Wed       09.50       T          D




6916   20110921   Wed       11.55       T          D




6917   20110921   Wed       12.15       V        B - OX




6918   20110921   Wed       14.35       T          D

6919   20110921   Wed       15.55       T          D




6920   20110922   Thu       10.04       T          D

6921   20110922   Thu       16.34       T          D


6922   20110923   Fri       13.49       T          D




6923   20110923   Fri       15.32       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

6924   20110923   Fri       16.20       E           D




6925   20110926   Mon       10.34       T           D


6926   20110926   Mon       11.46       T           D

6927   20110926   Mon       14.20       T           D

6928   20110927   Tue       09.12       T           D




6929   20110927   Tue       09.38       T           D




6930   20110928   Tue       10.35       T           D


6931   20110927   Tue       15:32       T          OCC -
                                               Consultation
                                                  helpline
6932   20110928   Wed       09:00       E      B - HQ LCSU

6933   20110928   Wed       10:47       T      B - HQ LCSU

6934   20110928   Wed       13:05       T           D
6935   20110928   Wed       13:40       T           D




6936   20110928   Wed       14:00       T           D

6937   20110928   Wed       14:07       T           D

6938   20110928   Wed       17.31       T           D
       Oxfordshire Libraries Answers Direct Enquiry Log

6939   20110929   Thu       14.14       E        B - WL




6940   20110929   Thu       14.20       T        B - MG


6941   20110930   Fri       09:30       T          D

6942   20110930   Fri       09:01       E      B - HQ LCSU

6943   20110930   Fri       11:10       T          D




6944   20110930   Fri       16.51       T          D




6945   20111003   Mon       10.28       T          D




6946   20111003   Mon       10.30       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

6947   20111003   Mon       11.09       T          D




6948   20111003   Mon       12.46       T          D




6949   20111003   Mon       14.20       T          D

6950   20111004   Tue       09.00       E          D




6951   20111004   Tue       09:00       E      B - HQ LCSU




6952   20111004   Tue       14.35       T          D




6953   20111005   Wed       09.00       E          D

6954   20111005   Wed       10.57       T          D




6955   20111005   Wed       11.38       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

6956   20111005   Wed       18.15       V        B - OX




6957   20111006   Thu       10.35       T          D


6958   20111007   Fri       15.02       T          D


6959   20111010   Mon       09.02       E      B - HQ LCSU


6960   20111010   Mon       09.59       T          D




6961   20111010   Mon       10.00       T          D

6962   20111010   Mon       11.23       T          D




6963   20111010   Mon       12.23       T          D




6964   20111010   Mon       14.15       T        B - OX
6965   20111012   Wed       09.30       T           D
6966   20111012   Wed       11.36       T           D

6967   20111012   Wed       13.13       E      B - HQ LCSU




6968   20111012   Wed       14:42       E          D

6969   20111013   Thu       11.51       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

6970   20111013   Thu       11.59       T          D




6971   20111013   Thu       12.30       T          D




6972   20111013   Thu       13.00       L          D




6973   20111013   Thu       13.10       T          D




6974   20111014   Fri       11.37       E          D


6975   20111015   Sat       10.25       T          D




6976   20111015   Sat       10.25       T          D


6977   20111015   Sat       14.20       T          D
6978   20111017   Mon       09.27       E          D
6979   20111017   Mon       11.46       T          D


6980   20111017   Mon       14.30       T        B - HE

6981   20111017   Mon       15.20       T           D
6982   20111018   Tue       11.10       T        B - WL


6983   20111018   Tue       15.00       V        B - OX



6984   20111019   Wed       09.40       T          D

6985   20111019   Wed       11.45       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

6986   20111019   Wed       13.22       T          D


6987   20111019   Wed       16.40       T          D



6988   20111020   Thu       09.50       T          D

6989   20111020   Thu       10.05       V        B - OX



6990   20111021   Fri       09.05       T          D




6991   20111021   Fri       09.05       T          D



6992   20111021   Fri       10.05       T          D




6993   20111021   Fri       10.40       T          D



6994   20111021   Fri       10.40       T          D


6995   20111021   Fri       12.25       T          D




6996   20111021   Fri       12.55       E        B - WL


6997   20111022   Sat       13.32       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

6998   20111022   Sat       09:00       V         B - OX




6999   20111024   Mon       10.37       E        OCC via
                                                Webmaster



7000   20111024   Mon       13.03       T            D

7001   20111024   Mon       13.03       T            D

7002   20111024   Mon       13.15       T            D



7003   20111024   Mon       14.18       T            D




7004   20111024   Mon       14.19       T          B - OX
                                              Information Desk




7005   20111024   Mon       20.39       E            D

7006   20111025   Tue       10.12       T            D



7007   20111025   Tue       12.42       T            D
       Oxfordshire Libraries Answers Direct Enquiry Log

7008   20111025   Tue       14.20       V        B - OX




7009   20111026   Wed       10.40       E           D




7010   20111026   Wed       12.10       T        B - WH


7011   20111026   Wed       14.36       T           D


7012   20111026   Wed       14.44       T           D

7013   20111027   Thu       11.57       E      B - HQ LCSU




7014   20111027   Thu       12.30       T         B - KI

7015   20111027   Thu       12.34       E        B - WL




7016   20111027   Thu       15.00       T         B - DI




7017   20111027   Thu       16.30       T         B - KI
       Oxfordshire Libraries Answers Direct Enquiry Log

7018   20111028   Fri       10.10       T          D




7019   20111028   Fri       10.50       T          D

7020   20111028   Fri       10.50       T          D


7021   20111028   Fri       11.34       T          D


7022   20111028   Fri       12.27       E      B - HQ LCSU



7023   20111028   Fri       12.35       E          D


7024   20111029   Sat       10.45       T          D



7025   20111031   Mon       09.13       E      B - HQ LCSU

7026   20111031   Mon       10.25       T        B - AB
7027   20111031   Mon       15.35       T          D
7028   20111101   Tues      10.41       T          D




7029   20111101   Tues      15.00       T          D

7030   20111101   Tues      16.29       T          D



7031   20111102   Wed       09.25       T          D




7032   20111102   Wed       10.15       E          D


7033   20111102   Wed       14.30       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

7034   20111103   Thurs     11.43       T          D


7035   20111103   Thurs     15.30       T          D



7036   20111103   Thurs     16.10       E          D

7037   20111103   Thurs     16.40       T          D


7038   20111103   Thurs     17.00       T          D



7039   20111104    Fri      09.30       E          D




7040   20111104    Fri      16.36       T          D


7041   20111104    Fri      11.00       V        B - OX




7042   20111104    Fri       n/a        T          D

7043   20111105    Sat       n/a        V        B - OX



7044   20111107   Mon       11.09       T        B - CH




7045   20111107   Mon       12.37       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

7046   20111108   Tue       09.10       T          D


7047   20111109   Wed       17.10       E          D




7048   20111110   Thu       11.55       T          D

7049   20111110   Thu       12.00       T          D



7050   20111110   Thu       14.20       T          D

7051   20111110   Thu       14.55       E          D

7052   20111111   Fri       10.03       T          D

7053   20111111   Fri       13.17       T          D

7054   20111111   Fri       13.41       T          D

7055   20111111   Fri       14.03       T          D




7056   20111111   Fri       14.12       T        B - BA
       Oxfordshire Libraries Answers Direct Enquiry Log

7057   20111111   Fri       15.25       V        B - OX



7058   20111112   Sat       14.15       T          D




7059   20111114   Mon       09.00       E      B - HQ LCSU




7060   20111114   Mon       09.30       T          D

7061   20111114   Mon       09.42       T          D

7062   20111114   Mon       11.15       T        B - WL




7063   20111114   Mon       11.30       T          D

7064   20111114   Mon       12.10       T          D




7065   20111114   Mon       15.00       T           D
7066   20111114   Mon       17.15       T        B - OX

7067   20111115   Tue       15.45       T          B


7068   20111115   Tue       17.19       T          D




7069   20111115   Tue       17.49       E        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

7070   20111116   Wed       10.00       T        B - OX




7071   20111116   Wed       10.38       T          D




7072   20111116   Wed       10.23       E        B - OX

7073   20111117   Thu       09.00       L          D




7074   20111117   Thu       09.15       T          D



7075   20111117   Thu       10.21       T        B - WI




7076   20111117   Thu       11.20       T        B - BI




7077   20111117   Thu       11.45       T          D

7078   20111118   Fri       16.02       V        B - OX
       Oxfordshire Libraries Answers Direct Enquiry Log

7079   20111118   Fri       16.35       T          D


7080   20111119   Sat       10.07       T          D

7081   20111119   Sat       11.42       T          D

7082   20111121   Mon       09.00       E          D



7083   20111121   Mon       09.00       E      B - HQ LCSU


7084   20111121   Mon       10.53       E          D




7085   20111121   Mon       16.30       T           D
7086   20111121   Mon       16.40       E      B - HQ LCSU



7087   20111122   Tue       11.10       T          D


7088   20111122   Tue       14.25       V        B - OX




7089   20111122   Tue       14.45       T          D

7090   20111122   Tue       15.35       T          D

7091   20111122   Tue       16.29       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

7092   20111123   Wed       09.40       T        B - OX




7093   20111123   Wed       14.55       T        B - WI



7094   20111123   Wed       14.00       L          D




7095   20111123   Wed       15.11       T          D




7096   20111124   Thu       11.40       T          D



7097   20111124   Thu       18.00       E        B - DE



7098   20111126   Sat       10.26       E        B - HE




7099   20111128   Mon       11.00       T        B - OX


7100   20111128   Mon       12.28       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

7101   20111129   Tue       10.32       T          D




7102   20111129   Tue       11.05       T          D


7103   20111129   Tue       14.41       T          D


7104   20111130   Wed       09.00       E          D



7105   20111130   Wed       10.11       T          D

7106   20111130   Wed       10.41       T          D




7107   20111130   Wed       10.42       T          D




7108   20111130   Wed       13.36       E      B - HQ LCSU

7109   20111130   Wed       14.59       E      B - HQ LCSU




7110   20111130   Wed       15.35       T          D


7111   20111203   Sat       10.09       T          D

7112   20111203   Sat       13.59       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

7113   20111205   Mon       11.05        T             D

7114   20111206   Tue       09.10       E           B - DE


7115   20111206   Tue       09.20       E         B - HQ LCSU




7116   20111206   Tue       12.30        T             D

7117   20111206   Tue       17.44       E           B - OX

7118   20111207   Wed       11.45        T             D




7119   20111207   Wed       12.30        T             D

7120   20111207   Wed       17.15       E              D




7121   20111208   Thu       11.21        T          B - MG
                                    answerphone

7122   20111208   Thu       14.50        T          B - BA




7123   20111208   Thu       16.25        T           B - KI


7124   20111208   Thu       16.55        T             D

7125   20111209   Fri       09.00       E              D
       Oxfordshire Libraries Answers Direct Enquiry Log

7126   20111209   Fri       10.33       T          D


7127   20111209   Fri       11.07       T          D


7128   20111209   Fri       11.10       T          D




7129   20111209   Fri       11.59       E      B - HQ LCSU




7130   20111209   Fri       12.13       T          D




7131   20111210   Sat       09.00       E          D




7132   20111210   Sat       11.10       T          D


7133   20111210   Sat       11.30       T          D



7134   20111210   Sat       11.45       T          D




7135   20111212   Mon       09.10       E      B - HQ LCSU
       Oxfordshire Libraries Answers Direct Enquiry Log

7136   20111212   Mon       11.57       T          D




7137   20111212   Mon       12.09       T          D


7138   20111212   Mon       13.30       V        B - OX



7139   20111213   Tue       13.24       T          D




7140   20111213   Tue       16.21       E      B - HQ LCSU


7141   20111214   Wed       11.45       T          D

7142   20111214   Wed       14.45       T          D

7143   20111215   Thu       12.00       T          D



7144   20111215   Thu       15.23       E          D

7145   20111215   Thu       16.25       E          D

7146   20111217   Sat       11.45       T          D


7147   20111217   Sat       12.24       T          D

7148   20111217   Sat       12.35       T          D



7149   20111219   Mon       09.40       T        B - OX




7150   20111219   Mon       09.54       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

7151   20111219   Mon       11.47       T          D




7152   20111220   Tue       14.01       E       OCC via
                                               Webmaster



7153   20111220   Tue       18.10       T          D
7154   20111221   Wed       15.43       T          D

7155   20111221   Wed       16.00       T          D


7156   20111221   Wed       16.44       E      B - HQ LCSU


7157   20111222   Thu       09.40       T     OCC Clarendon
                                                 House




7158   20111222   Thu       10.00       E      B - HQ LCSU




7159   20111222   Thu       11.03       T          D


7160   20111222   Thu       11.25       T        B - OX



7161   20111222   Thu       12.35       T        B - OX




7162   20111223   Fri       10.00       T          D

7163   20111223   Fri       10.18       T          D



7164   20111223   Fri       11.04       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

7165   20111223   Fri       12.30       T          D

7166   20111223   Fri       12.35       T          D

7167   20111223   Fri       12.45       T          D




7168   20111223   Fri       15.55       T          D



7169   20111223   Fri       16.34       T          D


7170   20111224   Sat       11.54       T          D


7171   20111229   Thu       13.45       T        B - OX




7172   20111230   Fri       10.28       T          D

7173   20111230   Fri       14.15       T        B - OX


7174   20111230   Fri       15.20       T          D



7175   20111230   Fri       16.18       T          D


7176   20111230   Fri       16.46       V        B - OX



7177   20111231   Sat       09.32       T          D

7178   20120103   Tue       9.05        E          D



7179   20120103   Tue       09.15       E      B - HQ LCSU
       Oxfordshire Libraries Answers Direct Enquiry Log

7180   20120103   Tue       09.25       E      B - HQ LCSU




7181   20120103   Tue       09.45       E        B - OX




7182   20120103   Tue       13.05       T        B - BA

7183   20120103   Tue       14.45       T          D


7184   20120103   Tue       16.22       T        B - OX




7185   20120104   Wed       09.10       E          D


7186   20120104   Wed       10.00       E      B - HQ LCSU




7187   20120104   Wed       10.45       T          D




7188   20120104   Wed       11.34       T          D




7189   20120104   Wed       11.43       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

7190   20120104   Wed       15.07       T          D




7191   20120104   Wed       16.36       T          D


7192   20120104   Wed       16.35       T        B - OX




7193   20120104   Wed       15.52       E        B - WN

7194   20120105   Thu       10.25       T          D



7195   20120105   Thu       11.49       T          D




7196   20120105   Thu       15.20       T          D




7197   20120105   Thu       16.46       T          D

7198   20120105   Thu       17.30       T        B - OX

7199   20120106   Fri       11.52       T          D



7200   20120106   Fri       12.05       T          D



7201   20120106   Fri       12.07       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

7202   20120106   Fri       12.21       T          D



7203   20120106   Fri       12.35       T          D




7204   20120106   Fri       12.45       V          D




7205   20120106   Fri       12.10       E        B - WI


7206   20120107   Sat       11.17       T          D




7207   20120107   Sat       14.10       T          D


7208   20120109   Mon       09.00       E      B - HQ LCSU




7209   20120109   Mon       09.00       E      B - HQ LCSU
       Oxfordshire Libraries Answers Direct Enquiry Log

7210   20120109   Mon       10.51       T          D


7211   20120109   Mon       11.28       T          D




7212   20120109   Mon       12.42       T          D




7213   20120109   Mon       15.00       T           D
7214   20120109   Mon       16.30       T         B-OX




7215   20120109   Mon       17.05       T          D


7216   20120110   Tues      9.00        E          D



7217   20120110   Tues      12.01       T          D


7218   20120110   Tues      12.13       V          D

7219   20120110   Tues      12.17       T         B-TH



7220   20120110   Tues      12.34       E          D
7221   20120110   Tues      14.20       T        B - BA

7222   20120110   Tues      14.30       T          D

7223   20120111   Wed       09.01       T          D




7224   20120111   Wed       09.05       T          D


7225   20120111   Wed       11.00       T          D


7226   20120111   Wed       11.05       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

7227   20120111   Wed       11.20       T          D


7228   20120111   Wed       11.55       T          D



7229   20120111   Wed       12.05       E       via LCSU


7230   20120111   Wed       12.25       T          D




7231   20120111   Wed       12.30       T          D


7232   20120111   Wed       13.45       T          D



7233   20120111   Wed       14.23       T          D


7234   20120111   Wed       16.28       V          D



7235   20120112   Thurs     13.05       T          D



7236   20120112   Thurs     13.35       T          D




7237   20120112   Thurs     14.50       V          D




7238   20120112   Thurs     15.10       T          D




7239   20120113    Fri      12.56       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

7240   20120113   Fri       16.03       T           D
7241   20120113   Fri       16.22       E         B-OX




7242   20120114   Sat       11.15       T           D

7243   20120114   Sat       11.40       T           D



7244   20120114   Sat       12.15       T           D


7245   20120114   Sat       13.50       T           D




7246   20120115   Sun       17.19       E           D

7247   20120116   Mon       09.10       T           D
7248   20120116   Mon       09.33       T           D
7249   20120116   Mon       11.26       T           D




7250   20120116   Mon       12.45       T           D

7251   20120116   Mon       12.52       T           D

7252   20120116   Mon       14.10       T           D




7253   20120116   Mon       16.45       T           D

7254   20120117   Tues      13.25       T           D


7255   20120117   Tues      14.45       E     children's team
       Oxfordshire Libraries Answers Direct Enquiry Log

7256   20120117   Tues      14.50       T          D




7257   20120118   Wed       9.49        T          D




7258   20120118   Wed       12.30       E          D




7259   20120118   Wed       13.40       E          D




7260   20120119   Thurs     9.00        E          D




7261   20120119   Thurs     09.43       E      B - HQ LCSU




7262   20120119   Thurs     10.01       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

7263   20120119   Thurs     10.27       T          D



7264   20120120    Fri      16.54       T        B-WL




7265   20120121    Sat      10.08       T          D




7266   20120123   Mon       9.25        T          D
7267   20120123   Mon       9.00        E          D




7268   20120123   Mon       9.00        E       via LCSU

7269   20120123   Mon       10.23       T          D

7270   20120123   Mon       10.25       T          D

7271   20120123   Mon       10.27       T          D




7272   20120123   Mon       11.27       T          D



7273   20120123   Mon       14.33       T          D




7274   20120123   Mon       14.38       T        B - WC




7275   20120123   Mon       15.05       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

7276   20120124   Tues      9.25        V          D




7277   20120124   Tues      13.50       T          D



7278   20120124   Tues      16.28       T          D



7279   20120124   Tues      16.35       T         B-OX



7280   20120125   Wed       09.25       T          D




7281   20120125   Wed       09.25       T          D


7282   20120125   Wed       13.56       T          D




7283   20120125   Wed       14.53       T          D




7284   20120125   Wed       15.29       T         B-DI



7285   20120125   Wed       15.45       T          D
7286   20120125   Wed       14.58       E          D


7287   20120125   Wed       15.59       T          D

7288   20120125   Wed       16.12       T          D

7289   20120125   Wed       16.24       T          D
7290   20120125   Wed       16.30       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

7291   20120126   Thu       09.14       T          D


7292   20120126   Thurs     10.47       T          D


7293   20120126   Thu       15.19       T          D

7294   20120127    Fri      9.00        E       via LCSU

7295   20120127    Fri      11.42       T          D




7296   20120127    Fri      12.00       T          D

7297   20120127    Fri      12.07       T          D

7298   20120127    Fri      12.50       T          D



7299   20120127    Fri      13.49       T          D


7300   20120127    Fri      14.12       T          D

7301   20120128    Sat      12.35       T          D?


7302   20120130   Mon       9.00        E        via CSU




7303   20120130   Mon       11.45       T          D

7304   20120130   Mon       12.00       T          D




7305   20120130   Mon       13.55       T          D


7306   20120130   Mon       14.30       T          D
       Oxfordshire Libraries Answers Direct Enquiry Log

7307   20120131   Tue       11.03       T          D

7308   20120131   Tue       11.14       T          D




7309   20120131   Tue       13.20       T        B - CN



7310   20120131   Tue       14.05       T          D

7311   20120131   Tue       14.50       E          D




7312   20120131   Tue       15.49       T          D




7313   20120131   Tue       15.50       T          D




7314   20120201   Wed       11.10       E       via LCSU

7315   20120201   Wed       13.22       T          D




7316   20120201   Wed       13.28       T          D
                Oxfordshire Libraries Answers Direct Enquiry Log

          Details of Enquiry and Answer                                Enquiry        Date
Including Brief Details of Sources Used to Answer                      Category     Completed


Q: Which is the longest river in Scotland? A: River Tay - 120       Geography        20080630
miles or 192 km. Source: OROP & Britannica Online
Q: Which are the nearest libraries to Nuneham Courtenay? A:         Libraries        20080630
Berinsfield, Littlemore Peers & Kennington. Source: Personal
knowledge
Q.List of village halls or training venues between Kidlington &     Community        20080631
Banbury, suitable for 12 people. A: Contact ORCC                    information
www.oxonrcc.org.uk or try www.destination-oxford.com
Q: Concise printable list of Local Authorities (using Mun Ybk but   Local Govt       20080631
too comprehensive). A: Mun Ybk Pocketbook (looked for other
sources, without success. Reader had already located web sites
with A-Z lists.
Q: Postal address for Tiscali Customer Services. A:                 Contact info     20080701
www.tiscali.co.uk. Reader had been unable to understand the
heavy accent of the Tiscali staff who gave her the details and
didn't want to call them on a premium phone line.
Q: Any further reports of Duke of Kent's death 1942 after 3rd       Historical       20080702
October in Times. A: Checked TDA 3/10/42 - 31/10/42 with Duke
of Kent as search. 2 citations, only one was news 8/10/42.

Q. Date the late Sir Archibald Sinclair became Lord Thurso A:       Historical       20080702
10th April 1952 Source ODNB
Q. Do we have copies of any village plans (as in forward            Local Govt       20080702
planning, not maps). A. Links on OCC web site: Council
Services - Comm & Living - Our work with comms - Comm
planning - community plans in Oxon
Q: Do Oxon Libraries have The training contract and pupillage       Stock            20080702
handbook? A: No, checked Ox Brookes Catalogue i/s there.
Q: Is the Standlake Parish Package CD-ROM still available for       Local Studies    20080702
schools? A: Copy to be sent to enquirer by OxS, who have a
couple of copies of each. They were available to consult on Info
PCs on CD driver, but no longer. Still on OxS PCs, and hope to
have them on local studies Heritage Design PCs at local refs
eventually.
Qs: addresses of fan clubs Judy Garland and Bing Crosby A:          music/film       20080702
Google. Q: contact details Liza Minnelli and Mrs Crosby A; Liza
Minnelli's agents Intl Film Enc, Intl Who's Who Q: addresses to
obtain recordings of 1970s radio and tv shows - not answered Q:
USTV's most recent ratings of White Christmas and Easter
Parade - not answered
Q: enquirer already has parts of tithe map of Witney (attached)     Local Studies    20080703
req date and key details of same map. Forwarded to Oxfordshire
Studies
Q: debating evidence for and against animal testing required for    stock            20080703
teenager's schoolwork A: suitable lending book found on Galaxy,
to be reserved by branch
Q: Date of the General Election in 1951 A: 25 October 1951.         Politics         20080703
Source: Twentieth-century British political facts, 1900-2000
Q: When did Jo Grimond become Liberal Chief Whip? A: Late           Politics         20080703
February/early March 1950. Source: Twentieth century British
political facts, 1900-2000 & Oxford DNB
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: when was the word 'sustainability' first used and when did it      Ref online           20080704
first appear in the OED? A: 1972, 2nd ed 1989
Q: branch has received free from publisher John Catt "guide to        stock                20080704
boarding schools and colleges" which is PRF - what should they
do with it? A: send to IS office for decision (policy as of Nov 07 is
not to add unless local need - AB is SW group)

Q: enquirer is clearing a house and has found 2 old military         business info/legal   20080705
assault knives. Police say collection by licenced dealer required.
Who is licenced dealer? Found possible in yell.com. Extensive
search yielded no info on knife licences. Phoned enquirer to give
him phone no of dealer and offered to contact him if we found
further info.
Q: enquirer has 16-month-old daughter and wants to go back to Benefits                     20080705
work. Her husband earns £1K per month. How much can she
earn before she loses the childcare allowance? A: Referred
enquirer to the Oxfordshire Children's Information Service, which
has a childcare helpline, and to the "Help with paying for
childcare" pages on the OCC website.
Q: Date Hugh Michael Seely was appointed 1st Baron Sherwood. Politics                      20080705
A: Dignity approved by the King - Times 28 July 1941; Letters
Patent conferring dignity - Times 20 August 1941; Lord Sherwood
took the oath and subscribed the roll in the House of Lords -
Times 11 September 1941
Q: Date of marriage of Lord Sherwood and Molly Patricia              Politics              20080705
Chetwode, daughter of 1st Viscount Camrose. A: 23 March 1942 -
The Times 24 March 1942
Q: General information on racial discrimination in Britain today. A: Sociology             20080705
suggested enquirer look at Equality & Human Rights Commission
website, books shelved at 305.8, Social Trends

Q: How many colleges are there in Oxford University. A: 39           Local                 20080707
(see www.ox.ac.uk)
Q: request for printouts/photocopies of Who Was Who entry &          Historical            20080707
Times Obit for Lord Wimborne (d.17/12/1993) A: Times Obit
4.1.1994 via News UK & Who Was Who online entry both
posted. ODNB checked but no entry.
Q: What was the political affiliation of 3rd Viscount Wimborne, d    Politics              20080707
1993? A: no political affiliation listed in Dod's Parliamentary
Companion 1993
Q: Date of death of Lord Alington (subsequently identified as 3rd    Biography             20080707
Baron Alington) A: 17 September 1940 - Who Was Who Online

Q: Membership of Coalition Government, 1940-1945, in              Politics                 20080707
particular, were Lord Cowdray and Lord Wimborne members? A:
not according to Twentieth-century British political facts, 1900-
2000
Q: What are the colours of hoods and gowns for the graduation Costume /                    20080708
ceremony at the Royal Veterinary College (London), 1st degree education
award? A: lilac - see www.london.ac.uk, pages on academic
dress, link to Regulations for full details

Q: addresses (to do a mailshot) of businesses in Telford Road       business               20080708
area of Bicester A: available by 'find postcode' search for Telford
Road Bicester on royalmail.com. Enquirer happy to perform this
search
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: Conversation classes in business English wanted for a short- education                20080708
term visitor to Wheatley this summer A: list found on
www.englishuk.com includes a school in Wheatley. Gave
enquirer both contact details of school and website address.
Q: Where can enquirer get copies of title deeds for leasehold       Housing / law        20080708
property, to establish ownership? Already has copy of a
certificate from the Land Registry, wants to check on apparent
discrepancy between what's on this certificate and title deeds. A:
Records available for public access all appear to be available via
Land Registry - see LR Public Guide 1 on
www.landregistry.gov.uk . Also checked CAB Adviser - possible
issue of joint ownership, eg of relative occupying property
acquiring beneficial ownership rights which could affect the rights
of the legal owner. So complex that the CAB Adviser specifies
such enquiries should be referred to specialist housing adviser or
solicitor. Banbury CAB do offer specialist housing advice.

Q: help wanted in tracing relative with whom had lost contact.        Family history     20080708
Has previously tried Salvation Army A: Gave reader contact
details for NORCAP, suggested Karen Bali's book "People
Finder: reuniting relatives, finding friends", i/s HE-R, & posted
web pages from BL web site on tracing living people
Q: what are the salaries of the Chief Inspector of Constabulary       civil service      20080709
and the Chief Inspector of the Crown Prosecution Service? A: no
details of salaries on department websites. Civil Service
Yearbook and Review Body on Senior Salaries Report give only
salary bands, not actual salary for these posts. Suggest enquirer
contact Inspectorates direct.
Q: enquirer is researching Josephine Phillips and her father, the     biography/ local   20080709
sculptor and illustrator Charles Robinson Sykes (1875-1950) who
lived in Drayton, near Abingdon. "Do we have any info in our
archives?" A: 1 book by Phillips on Galaxy. Nothing else in
Heritage or OLIS. Forwarded enquiry to Oxfordshire Studies and
replied to enquirer suggesting she also contact Oxfordshire
Record Office, Reading Libraries (for Berks local history) and
Berks Record Office (Drayton & Abingdon having been in Berks
pre 1974)
Q: looking for art studio for hire, preferably communal use, in       local / arts       20080709
Oxford A: Suggested Fusion, Workshop Studio, Jam Factory,
Nth Hinksey Arts Group, or enquire via Arts Week organisers or
advertise via Daily Info
Q: request for printouts of Times reports relating to Sir Archibald   biography          20080711
Sinclair being created Viscount Thurso A: Printout from Times 1
Jan 1952 page 2 (New Years Honours list) supplied

Q: date in 1940 when Sir Thomas Dugdale stood down as Junior biography                   20080711
Lord of Treasury to go on active service with the Yorkshire
Hussars in Egypt A: Could not find exact date. Not in Times 1937-
1941. Who Was Who Online states "on active service, 1939-41"

Q: request for printouts of Times obituary and Who Was Who            biography          20080711
Online entry for Frank Byers, former Liberal Chief Whip A:
supplied requested printouts and entry for Byers in ODNB also
                  Oxfordshire Libraries Answers Direct Enquiry Log

Q: can one obtain information relating to people who have died            Family history   20080710
on the website findmypast.com A: searching for records on this
website is free but you have to pay to view the records.
Suggested Ancestry Library as a source of similar information
available in HE and suggested HE or enquirer contact
Oxfordshire Studies for expert assistance
Q: where can enquirer see current electoral registers for Oxford          local            20080710
City? A: Electoral Registration Office, Oxford Town Hall, St
Aldates
Q: does Central Library have a print version of the bulletin for the      local            20080711
choice-based lettings scheme? A: no - it is only online
Q: What is the name and contact details for the City of Oxford            local            20080711
City Solicitor, to whom one applies to become a Freeman? A:
This title no longer exists. The person to whom one applies re
freemanship is Jude Skip, Members' Services Officer on Ox
252414. The duties of City Solicitor are now covered by the head
of legal and democratic services.
Q: What does the reference RG13/1406/83 from 1901 Census                  Family history   20080711
refer to? Enquirer was given it about three years ago as the
reference for the Census entry which includes his grandfather. A:
confirmed from Oxfordshire Studies that it is a reference to a
page (front and back) from a census return. Enquirer can obtain a
copy by printing out an "order form for photocopies, computer
printouts and microform printouts" from
www.oxfordshire.gov.uk/orderforms and send it to Oxfordshire
Studies with a cheque for £3.50 and they will supply a copy

Q: identify the novel which is about an immigrant coming to               literature       20080712
England and told from the viewpoint of the immigrant - published
within the last year and may have been shortlisted for a major
prize. A: The road home, by Rose Tremain, which won the
Orange Broadband Prize for Fiction 2008
Q: enquiry from Oxfordshire Record Office asking for details of           Family history   20080714
Central Library's holdings of Notes and Queries and whether it
will contain the full text of a will proved in 1832 (in connection with
a letter they have received from Australia) A: holdings are from
1849 to date but searching whole file would involve checking
many printed indexes. Whole file of N&Q is available online with
advanced search facility and ability to access individual articles
on a pay-per-article basis
Q: a reader is trying to find on the catalogues an OS map for a           maps             20080714
particular place. A: keyword search place-name and ordnance
brings up maps with placename in title. For smaller places use
www.ordnancesurvey.co.uk to find a place and details of all the
maps covering that place are on screen. map can then be
reserved on catalogue.
Q: enquirers wife is disabled, they have acquired a RADAR key             disability       20080714
but national guidebook of disabled toilets is £12.00. Is there a
local version? A: no other guidebooks listed on www.radar.org.uk.
No local groups listed there. No local groups or guides listed on
OCC, nothing on library catalogue. concluded no local guides
readily available.
Q: Was there a Parliamentary statement following the death of             politics         20080714
the Duke of Kent on 25 August 1942? A: Central does not hold
Hansard for 1942. Referred enquirer to House of Commons
Public Information Office
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: books to support preparation for the RAF exam paper "The           metallurgy            20080715
Tensile Test", concerning tensile loading and stress, so that
enquirer can show how the tests he has carried out demonstrate
Hooke's Law A: two books in OXL have relevant information:
Alan Cottrell. An introduction to metallurgy. 2nd ed. (Hooke's
Law) and R.A. Higgins. Engineering metallurgy. Part 1: Applied
physical metallurgy. 6th ed. (tensile strength). Books reserved for
enquirer and sent to CA.
Q: who is responsible for registering "organisations"? A:             business / politics   20080714
explained that it depended on the type of organisation. Enquirer
not sure whether it was a question of registered companies or
political parties. Gave enquirer printouts of the "about us" and
"contact us" pages from the websites of Companies House (for
limited companies) and the Electoral Commission (for political
parties)
Q: what was the DTI report on the failure of airline Court Line in    business              20080715
1970s and where can enquirer consult it? A: Interim Report
published by HMSO, 1975 - ISBN 0115116486; Final Report
published 1978 - ISBN 0115121498. Available for reference use
in various national and academic libraries, including the British
Library for which enquirer has a reader's pass. He will consult it
there.
Q: addresses of organisations of multi-millionaires/billionaires      economics             20080721
with acronyms MEM, UM, and FUKS A: unable to find these
organisations and unable to make a sensible referral
Q: which banks in England or Scotland are owned by the                economics             20080721
Government? A: unable to find a simple answer. Suggested
enquirer contact the Financial Services Authority, which regulates
the financial services industry in the UK. Also gave her basic
information on the Bank of England, National Savings and
Investments and The Committee of Scottish Clearing Bankers

Q: what is Witney Library's file length for Which? magazine A: 3 periodicals                20080714
years. Source: Union list of newspapers and magazines on OCC
website
Q: how can I complain about a shop, (independent dress shop)? Consumer                      20080715
A: Referred to Trading Standards, for legal position, and possible
further places.
Q: Do you have the electoral register for Bicester, Thames Road? Local                      20080715
A: Referred to Cherwell DC electoral registration contact number

Q: did the Times report any parliamentary proceedings on the          biography             20080715
death of the Duke of Kent in 1942? A: written reply to
Parliamentary question Q: asking for Times obituary and Who's
Who item for Lord Aberdare obit.23 Jan 2005. A: supplied

Q:where can 2 enquirers go to find out about the monthly rental       Local/business        20080716
for properties in Henley, (have been looking at Goad maps). A:
Advised them to try local District council as they often have
commercial properties available on record (Oxford CC does)

Q: enquirer has recently bought an original painting by Jane          art                   20080718
Beales (transport connection). She wants info on the artist, but
has not said where or when the painting was bought. No info in
any of the sources listed in AD favourites. No info in any printed
ref sources
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: Who's Who and Times obit. For Brendan Bracken d.8th Aug biography                   20080721
1958. A: supplied.
Q: Exact date of Sir Archibald Sinclair (Lord Thurso) becoming    biography            20080721
member of Political Honours Scrutiny C'ttee 1954 A: unable to
find exact date in The Times. Other sources give basic dates of
membership as 1954-1961, but not exact date
Q: is the 5th ed (June 2008) of Guide to safety at sports grounds official pubs        20080718
available? A: has been ordered for Central. Also available online
at www.culture.gov.uk[OX-R copy added 24 July 2008]

Q: where can one find the text of European legislation relating to   law               20080718
transport? A: EU legislation is on the EUR-Lex website - gave
enquirer the URL - and European legislation on road traffic may
be in looseleaf Encyclopedia of Road Traffic Law and Practice in
OXR. Offered to check for enquirer but he was willing to come in
and check for himself.
Q: information on artist Kara Walker, especially from Oxford         art               20080718
(formerly Grove) Art Online. CN unable to access Oxford Art
Online through Reference Online at present. A: 12 hits on Oxford
Art Online - emailed to CN link to list of search results in hope
that link would let them into Oxford Art Online
Q: Enquirer asking whether we can buy a book entitled The            business          20080721
Complete Guide to Finance to Business (£165) "which lists
several hundred banks in the UK as well as other lenders". A:
suggested enquirer consult Bankers Almanac in OXBIP (2008
ed.) or BAR (2006 ed.) and contact us again if it does not have
the information he needs
Q: Who was Conservative leader in September 1998. A: William         Politics          20080719
Jefferson Hague became leader 19th June 1997, George Iain
Duncan Smith 13th September 2001
Q: What was the date of beginning of invasion of Iraq. A:            Current           20080719
Opening salvo 19 March 2003                                          affairs/history
Q: Information on sales, consumption of flapjack.                    Market research   20080722
Q: Who was Prime Minister and leader of Lib Dems in 1998? A:         Politics          20080719
Tony Blair, and Paddy Ashdown (who stepped down from leading
Lib Dems in 1999).
Q: enquiry from VWH offices as to what kinds of business info we     business          20080721
have? Do we make up our own database of businesses in WH
area? A: no but we have access to business info databases

Q:1: exact date when 4th Baron Aberdare succeeded to title? A: biography               20080721
4th Oct 1957 (Who's who) Q:2: what were the dates (poss 1949-
56) when he worked for the BBC? A: confirmed as 1949-56
(www.nationmaster.com) Q:3: did he take his seat in the House
of Lords before becoming a minister in 1970? When? A: could
not find a date - referred enquirer to House of Lords information
office
Q: is a book with the online catalogue location Library Support     catalogue          20080721
Services HQ available in the Central Library? A: no, but it can be
reserved online or through any library
Q: is it possible to borrow two particular titles on IT? A: these 2 catalogue          20080721
not in stock but can be obtained through ILL, or enquirer may
reserve other items personally or online
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: enquirer (who is in Bristol) has items of pottery with marks        antiques/local     20080721
'Hawkins 1867', crown, 'Famous Henley China'. Wants more info
about the firm and products. A: In Christian, 'pottery and
porcelain marks' firm given as Hawkins and Son, trading 1867-
1935. Enquirer has been given bib details of marks book to check
for herself, also advised to visit local library if she wishes to look
up the items' estimated value. Found no further details of the
firm, and VJ wasn't sure whether she wanted further info, so e-
mailed enquirer and suggested she contact Oxfordshire Studies if
further info required
Q: name of managing director of Victoria Travel Ltd. A: found in business                 20080721
FAME
Q: Any evidence that the use of airhorns is damaging to hearing medical                   20080722

Q: Is there a listing of journalists? A: CBD has monthly pub'n  Media                     20080721
PIMS Media directory:Freelance.(NIS). Referred to NUJ
Q: Does the library service have online access to journals and  Library resources         20080722
magazines. A: Only similar online source is News UK, no online
journal access at present.
Q: Transition, Foundation stage to year one, OCC pubn.2006      OCC pubs                  20080722
Copy or access wanted. A: no copies available. NIS libraries or
OxS. I/S Oxford Brookes. Referred enquirer to OxB Harcourt Hill
library. SEE ALSO enquiry 497 (apparently now re-printed)

Q: Guidance wanted on locating manufacturer of pollution              business            20080722
detectors for domestic use. A: demonstrated Kompass Products
volume, looked at Vent-Axia web site, Intute web site for
research, & HVAC trade associations
Q: List of UK counties wanted, to update drop-down list on web        general reference   20080723
site which still includes Cumberland A: suggested list of Lord-
Lieutenants & High Sheriffs from Whitakers 2008 and in-house
listing of authorities.
Q: where can I obtain an old map of Little Wittenham with the         local               20080723
field names marked? A: forwarded to OxS replied to enquirer
telling her enquiry forwarded.
Q: how would I find out about other cases of assault caused by a      legal               20080724
hand held airhorn and is it written in law that sounding an airhorn
near a person constitutes assault? Is there case law? How can I
find out? A: [please see detailed e-mail reply in Enquiries
Answers folder]

Q: Poem of 'Flora's Feast' by Walter Crane, used for illustrated      Books               20080723
book of 1889. A: Images of various pages online, book could be
got by RLB, or secondhand. Actual poem not found separately.
Crane wrote poem, and did the pictures. Poem itself not of high
quality, according to one website.
Q: Which of Oxon's libs are in Oxford City, and what are their        Library             20080723
visitor figures? Oxford population? A: OX, SU,CO,BL,LD,PE,HT.         information
Visitor figures supplied by Assistant County Librarian,
spreadsheet now on P drive. Population on Neighbourhood
statistics, and Oxford City Council website (they use census
figures).
Q: having problems accessing ODNB on home computer A:                 ref online          20080724
talked enquirer through process - need to remember need the 'L'
for that one!
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: enquirer has diploma in environmental health from overseas,          business       20080725
wants to do voluntary work in this area to gain UK experience.
Has already been in touch with Ox network of voluntary &
community orgs & city environmental health, wants details of
large local food producers A: found 7 firms on FAME, consulted
SFW and started again! see notes
Q: Lord Aberdare sworn in at House of Lords 5th Feb 1958                politics       20080724
(enquirer got info from H of L, see enq 71 above) was there a
report of this in the Times? A: no
Q: Suggestions for novel (children's or adult) from nineteenth          Books          20080725
century for 13 year old. A: List given to girl, on enquiry form
Q: call came through Sue at Holton who had call from lady having        ref online     20080725
problems with ODNB login. A: talked caller through process

Q: enquirer has 2nd world war bayonet with inscription which he         language       20080725
believes is Sanskrit. How can he get this translated? A: County
and City interpreter services don't seem to offer Sanskrit. Try
yellow pages? Try Imperial War Museum? Several books on
history of bayonets at QS. Teach yourself Sanskrit on shelf at
Central
Q: Books on 18thC & early 19thC fireplace or hearth design.             Art & Design   20080725
Reader has visited Central & ordered a book from HQ, none of
which gave what she was looking for. A: Checked BL, V&A &
WRF A&D catalogues. Found 3 titles in OX stock incl Miller:
Period Fireplaces which looked as though they would cover the
subject. Spoke to enquirer who didn't think she'd seen the Miller
title, sent books to CO with note to say contact us again for more
inf if these didn't suit.
Q: When did Angus Maude become an MP? A: in the general                 politics       20080726
election of 23rd Feb 1950, as Conservative member for Ealing
south
Q: are there any Agatha Christie books available to borrow? A:          catalogue      20080726
yes there are several on Central library shelves, if you are visiting
another library there will probably be some there too
Q: does the library have an archive of turn of the last century         local          20080726
photos of Osney Island? Forwarded to OxS, replied to enquirer
saying there is photo collection in OxS
Q: Where do I look for information about trade marks? The only          business       20080728
thing I can find on Galaxy is specifically food trade marks? A:
Try Kompass Industrial Trade Names 2008/09, O/338.702541 &
get back to us if it doesn't include what your reader is looking for

Q: Clement Davies became Liberal leader in 1945 - what was the politics                20080728
exact date and when was he sworn in in the Commons? Is there
a Times report? A: not found through Times indexing - got date of
2nd Aug 1945 through www.election.demon.co.uk & then
browsed for article. Didn't answer 2nd part of question
Q: Lady Tweedsmuir became an MP in a by-election in 1946.         politics             20080728
What was the date? A: again, not found through Times index -
date of 26th Nov 1946 on www.alba.org.uk then browsed Times
for article
Q: Andrew Turner became MP (replacing Quentin Hogg) in Nov politics                    20080728
1950 - date please, and when did he take his seat? A: guy's
name is actually Henry Frederic Lawrence Turner, got name from
Wikipedia and found date in Times of Nov 2nd 1950. Didn't try to
find out when he took his seat.
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: Italian enquirer doing 1st -degree level research on family and sociology         20080728
political institutions - wanted sources for research on UK. A:
suggested reference books and online resources for info and
stats
Q: inmate at Bullingdon wanting a free newspaper 'Newslanka'       foreign pubs      20080729
published for the Sri Lankan community - is this taken in county?
Do we have any Tamil books? A: newspaper not taken, can
subscribe for £35 per year, refer to Communities and Learning
Team- also for Tamil books (some i/s @ Central)

Q: when were postcodes 1st introduced in the UK? Ox Mail        history              20080729
28.7.08 p.11 says "On this day … 1959" Enquirer (retired postal
worked) thinks it was some 8 or 9 years later. A: Experimental
system introduced in Norwich between 28th July & October 1959.
Decision taken 1965 to proceed with extension of the system to
entire country using revised version of the alpha-numeric codes
used at Norwich. Sources: Times Digital Archive, Daunton:
Royal Mail - the Post Office since 1840 & Browne: Getting the
message - the story of the British Post Office

Q:Estonian physicist Undo Uus published a book called             bibliography       20080729
'Blindness of Modern science' in 1994 - has he published
anything since? "What is the 5-page print-out of his
collaborations that Watlington gave me this morning?" A; couldn't
replicate what Watlington had given him. Found 2 journal articles
and an essay in a book published in America, not available
through BL. Enquirer seemd happy with this info (he already had
one of the jounals in question).
Q: Customer in need of legal advice referred to library by CAB. legal                20080729
A: talked staff member through to reach Community Legal
Advice website, searching by postcode and locating additional
information for each entry
Q: How to obtain advice on using mobile phone (Nokia). Has        ICT                20080731
mislaid instruction book. Ideally would like half-day course, to
cover general use, how/why/when to lock keypad, etc. In Henley
area. A: Unable to identify courses nearer than W Sussex or
IofWight. Adult Learning staff said would bear in mind for future
though difficult to run bec all phones operate differently. Very
basic online tutorial on www.myguide.gov.uk. Printouts of core
pages from user guide sent to Henley for collection, with
complete file (63 pp) on disc.

Q: Follow-up to Q.96. HCPIO have confirmed date (2nd Aug           politics          20080729
1945) Clement Davies was sworn in as Liberal leader, would now
like to know if the Times reported this. A: Found 2 refs in TDA,
read aloud the most relevant one. enquirer thought this was one
JJ might already have posted to him. No further action, until he's
read what is in the post to him.
Q: Follow-up to 102. Gentleman helped to find ANU site (where Internet               20080730
Watlington got printout) and will use web address to get them
(WT staff) to do further printouts. (http://consc.net/mindpapers/)

Q: Label for powder fire extinguisher, the graphics needed on      health & safety   20080730
this. A: Pdf found at www.firesafe.org.uk. which user said ok
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: When was exact date of abolition of Political Honours Scrutiny Politics         20080802
Committee in 2005, any report in The Times? A:Earliest mention
in Times article 5 June 2005, where abolition due to government
reply to report in Feb 2005. No exact date mentioned.

Q: Between which dates was Jo Grimond Director of Personnel,          Politics     20080802
European office, UNRRA, any report in The Times?A: Only
references to after election of 1945 (26 July 1945) until
demobilisation in 1947, no reports in Times.
Q: What are the opening hours for Central Library today. A: 9-7       Local        20080730
(checked that enquirer did not want OxS).
Q: subject request - for books on autism written by someone with      health &     20080731
autism themselves A: found 3 books on shelves (2 on aspergers         wellbeing?
rather than autism) plus 2 written by parents of autistic children.
Reserved on staff members ticket & sent to KI

Q: Article from TDA re Clement Davies referred to Parliamentary       Politics     20080731
Report on P2 of Times 3rd Aug 1945. Copy of Parliamentary
Report requested.
Q: Copy of Times Obit & Who Was Who entry requested for               Biography    20080731
Viscount Camrose (d. 15th June 1954)
Q: Copy of Times Obit & Who Was Who entry requested for Sir           Biography    20080731
William Jowitt (d. 16th Aug 1957)
Q: Check Toronto Phone book for Thomas Kennedy, and also              Phonebooks   20080801
Public Library number. A: Given to user
Q: listing of local writing and poetry reading groups wanted. A:      Local        20080801
OCC local clubs, put key words in 'Name' (can also use the
subject area to narrow search), will produce those groups with the
key words in their entry (name and any text).
Q: The dates when William Jowitt, (who became Lord Chancellor)        Politics     20080801
was an MP. A: Hartlepool Nov 1922 & Dec 1923 defeated 1924.
Preston in May 1929 as Lib, became Lab June 29 re-elected July
1929. Elected for Ashton-under-Lyne October 1939 until created
Lord Chancellor July 1945.
Q: What is American novel with character Harry Morgan, Long           Books        20080801
Island millionaire, unpopular with local upper class. A: CT the
answer, discovered in search that this is quiz question. Referred
enquirer to online query put up by someone on LibraryThing, and
mentioned other book sites (abe/booksleuth, and
whatsthatbook.com) also Enquire, where US staff might know
more.
Q: enquirer looking for a section of text about gifts reverting to    Law          20080809
the donor if unwanted, thought to be called "Halsbury's Rules".
A: enquirer is actually looking for Halsbury's Laws and has an
exact volume and page reference to the text he is looking for.
Gave him the telephone numbers of the Bodleian Library and
Oxford Brookes University Library, both of which have Halsbury's
Laws in printed volumes.
Q: List of local trusts A: Dir for Soc Change Local Trusts in         Grants       20080802
South of England. 5th edn i/s, 6th edn o/o. Nearest copies to
WO would be OX, BA, BI or WI (checked Charities Comm web
site but no geog search option)
Q: Do you have back copies of Occupational Health magazine            Journals     20080804
for viewing? A: No, and failed to locate anywhere other than
Radcliffe Science Library or the BL
                Oxfordshire Libraries Answers Direct Enquiry Log

Q: Did Jo Grimond stand at the 1945 General Election? A: Yes, Politics              20080804
for Orkney & Shetland (came 2nd). See Craig, FWS Brit Parl
Election Results 1918-1949 p 641
Q: Any biographical information about Keeling, Communist          Biography         20080804
candidate who stood against Lawrence Turner in Oxford by-
election Nov 1950. A: Only biog inf identified was ref to funeral
in Oxf Times 27.6.1969 p 12, listed on Heritage search.

Q: How much of a Goad map may be copied? A: Referred to OxS Copyright               20080805
as they deal with Goad maps in this building.
Q: Needs access to Lords & Commons Debates on 1965 Sci &        Parliament          20080805
Tech Act 1965 A: Commons Hansard weekly parts i/s for that
period but no indexes. Lords Hansard n.i.s. Predates electronic
versions & indexes. Suggested she contact HCPIO for
references/dates, & get back to us if wishes to consult the
Commons debates here. Reader does have Bodleian card.

Q: Can one borrow maps from Banbury Library, wants maps of       catalogue          20080805
Vietnam, Laos, Cambodia, and Thailand. A: only sheet maps to
borrow at BA, are British OS. Sheet maps of those countries only
as ref at OX. There are guides to the countries in stock and on
shelf at BA, if reader interested.
Q: Are there walks and books about them around Hook Norton? Local                   20080805
A: checked catalogue, only one really mentions that area Webb
Ironstone Hills. Cherwell DC website has some walks to
download, also now having walking festival in September. Gave
user phone number on booklet about the festival.

Q: how does one calculate the overdue fines on misplaced books Library admin.       20080805
borrowed by a five year old? A: depends on the age of the child
when the books were borrowed - if under five, no overdue fines to
pay. If five, contact any library for details of fines.

Q: sources of finance for undergraduate study in the UK,          Education         20080805
especially sponsorship from companies and other organisations
A: gave enquirer details of various relevant websites -
www.support4learning.org.uk/money, www.scholarship-
search.org.uk, www.ucas.ac.uk/students/studentfinance and
www.direct.gov.uk/uni. Also gave him details of three reference
books available in Witney Library (the nearest to the enquirer
holding these books) .

Q: where customer might see back copies of Country Life.          Library service   20080807
Looked at online lib. cats and advised him to join Bodleian which
he is very happy to do as he has a genuine research need.

Q: meaning of a symbol on a gravestone formed from the letters Family history       20080806
IHS A: In Hoc Signo [Vinces] - "in this sign [thou shalt conquer]".
Found several illustrations on Internet, esp.
http://newenglandoddities.com/2008/06/02/headstone-symbols-in-
hoc-signo-vince/
Q:Do we have i-pod-like units for visually impaired older users? Library service    20080807

Q: text of poem by John Betjeman about Henley Regatta A:          Poetry            20080807
faxed copy of "Henley Regatta 1902" from John Betjeman.
Collected poems to WI with copyright declaration form
                  Oxfordshire Libraries Answers Direct Enquiry Log

Q: where within 40m radius of Oxford could reader buy an             Local               20080807
inflatable dinghy to use as platform for painting offside of narrow-
boat? A: Suggested Tooley's Boatyard (Banbury) or Kingcraft
Boat Centre Abingdon. Enquirer then said didn't want to spend
more than £30.00. Argos list 2-person and 4-person inflatables
at £19.99 & £39.99
Q: Who was Presbyterian minister at Wallingford in 1818 and his Local history            20080809
two predecessors? A: Forwarded to OxS
Q: biographical information on a gentleman with the surname          Family history      20080809
Siderfin who was Vicar of Clanfield in Oxfordshire in the late
1960s A: read out entry for Richard John Siderfin from
Crockford's Clerical Directory 1969/70, the last edition in which
he appears, and the place and quarter of the registration of his
birth from Ancestry Library. Suggested enquirer contact
Oxfordshire Studies if he needs further information

Q: telephone number of Adam Fergusson from Who's Who A:                 Biography        20080809
information supplied as requested
Q: is the book which I reserved available for collection from           Library admin.   20080809
Botley Library (which is closed on account of flooding at
present)? A: yes - phoned Botley Library on behalf of enquirer
and they offered to phone him to arrange for him to collect the
book
Q: when does the Central Library close today? A: 5.30pm                 Library admin.   20080809
Q: when does the Central Library close today? A: 5.30pm                 Library admin.   20080809
Q: is John Gilbert, Minister for Transport in the 1970s, still alive?   Biography        20080809
A: yes - at least he is in Who's Who 2008 Online (as Baron
Gilbert, ne John William Gilbert). Read out full entry for enquirer.

Q: the date of the General Election in 1979 A: Thursday 3 May           Politics         20080809
Source: Twentieth-century British political facts, 1900-2000

Q: complaint about people camping on the Ridgway. A:                  Law/Local          20080811
Referred to Rights of Way / Countryside
Q: Who was painter of painting in photo [of angel with children       Art                20080811
on cliff, children picking flowers, muted colours) and is print
available to buy? A: 2 web sites with copies of print for purchase
identified. Neither gave details of artist. Suggested wait to see if
print provided more info, failing that suggest try specialist art
collection eg Westminster Art & Design Library. Copies of web
pages & details of specialist library left for collection at Enq Desk

Q: Could you please let me know the closing share price for             Business         20080811
Systems Union Group (SUG.L) quoted on AIM for 22/04/2003?
Please include the high-low figures and the bid-offer figures for
that day. A: no resources to provide this information - referred to
City Business Library


Q: designer of handbags and shoes wanting a list of boutiques           business         20080811
etc in Oxfordshire to approach for sales A: suitable list found on
FAME
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: information on the building of Tadpole Bridge near Bampton, local history                20080816
in particular any mention of the enquirer's ancestor with the
surname Wylie or Wyllie A: found information on the building of
the bridge at www.british-
history.ac.uk/report.aspx?compid=15913 and on Heritage
Search, but no reference to Wyl(l)ie
Q: details of books on Oxfordshire Libraries catalogue or           Literature              20080812
available through interlibrary loan to help student with an A-level
extended project entitled "The influence of British women writers
in the nineteenth Century on social reform". A: found six possibly
relevant titles from the catalogue of London Metropolitan
University, which includes The Women's Library, one of which is
in QS.
Q: what was the name of the first landlord of the Wallingford       local                   20080812
Arms pub in Broadway, Didcot, built 1929? Forwarded to OxS

Q: information about a great uncle who lived in Witney in 1923       local/family history   20080812
A: forwarded to Oxfordshire Studies
Q: contact details for fashion design companies in London A:         business               20080812
very few listed in printed directories. Did a FAME search for
companies in London with fashion and design in their trade
activity description, obtained a list of 114 companies and printed
it out for the enquirer
Q: is there anything to explain the legal language of the UK/USA     politics               20080812
Extradition Treaty 2003? A: 'explanatory memorandum' published
June 2008
Q; looking for updates on rendition - particularly tracking down     politics               20080812
article by Philippe Sands A: full text available online
Q: what is the current status and date of the Immigration and        politics               20080812
Citizenship Bill? A: draft Bill published 14th July 2008 - not yet
presented to Parliament
Q: what was the date of the 1979 General Election? A: Thurs          politics               20080813
3rd May 1979
Q: wanted list of newspaper editors for 1979 A: suggested            journalism             20080813
contact NUJ library as Oxon only keep current editions of BRAD
& Willings
Q: Is Central Library the nearest for a Jericho resident? How do I   Library                20080813
join? Do you have Internet? When are you open? A: Yes, gave
details for the other questions. (Personal knowledge)
Q: Details of a tomb in old church of Nuneham Courtenay, and         Local history          20080813
heraldry attached to it. A: Referred to Oxfordshire Studies.

Q: Was the late John MacDougall MP the son of Sir Donald             Politics /             20080813
MacDougall? Please send copies of Times Obits and Who's              Biography
Who / Who Was Who entries for both men A: No parentage
information in Who's Who entry for John MacD. No Times Obit
either. HC web site reports died today: HC Member Profile &
Times Online article sent in lieu of non-existent Times Obit.

Q: I am trying to join my daughters online and though I have         library                20080813
completed the guarantor screen clicking next just refreshes the
page. A: suggested enquirer contact a library by phone (gave
Central's number) so that staff might be able to talk him through
problem.
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: regular reader at WI wants to know makes of Russian car             history             20080816
produced during WW2. He used to car-spot when he was on
patrol in armed forces. A: sent printouts from various websites to
Witney Library for enquirer to look at: http://www.automotive-
links.com/mak/nat/rus.htm,
http://en.wikipedia.org/wiki/Category:Soviet_automobiles,
http://en.wikipedia.org/wiki/Category:Motor_vehicle_manufacturer
s_of_the_Soviet_Union and http://www.ukcar.com/
Q: Can we identify child's picture book about a mole who saw a         books               20080814
beautiful garden belonging to a Mr C__, moved in, and turned
every move the owner made to get him out (hot water, loud music
…) to his (the mole's) advantage? A: Mole moves house by
Elizabeth Buchanan
Books on lawnmower repair/maintenance. Seemed to get                   catalogue           20080815
different results on different days and was told that you could no
longer search by subject/class number.
Q: enquirer wishes to consult latest ed of Stanley Gibbons             printed stock       20080815
Commonwealth, not able to travel. FA had agreed with him that
p'copies of the pages he needed would be acceptable. P'copied
relevant pages, sent to FA with copyright declaration

Q: contact telephone number for Amazon A: information supplied         business            20080816
from www.amazon.co.uk
Q: when does the Central Library close today? A: 5.30pm                Library admin.      20080816
Q: my first novel is in OCC stock. I would like to be informed of      library             20080818
any favourable comments from readers. Forwarded to fiction
panel.
Q: I have had a driveway put in and think it may be incorrectly        British Standards   20080818
laid - I would like to consult the specification in British Standard
7553. A: Apologised that we do not have Brisitish Standards and
referred enquirer to Bucks.
Q: reader looking for play The Old Statesman by TS Eliot.              Literature          20080818
Branch staff had spent 20 mins searching Galaxy, Blackwells
web site & Google & couldn't find, now had queue so passed to
Answers Direct. A: Suggested reader may be looking for The
Elder Statesman - source Eliot, TS Complete poems & plays 828
ELI OX-L & OX-S. Copy reserved on Galaxy & put ready for
collection, reader notified by e-mail
Q: History of occupancy of 62-67 Broad Street, Banbury                 Local studies       20080818
(currently "Slug & Lettuce" pub, previously Littlewoods). BA-CBS
staff had checked Kelly's Directories, but needed advice on
sources post-1974. A: Referred to Oxfordshire Studies
Q: Is the FunderFinder funding database available in Central           funding/ grants     20080818
Library? A: No. It is available in Abingdon Library and in the
offices of OCVA (Oxfordshire Community and Voluntary Action)
in Oxford
Q: Chipping Norton have had an enquiry about 'The Field' for           library             20080818
1934 - do we stock it?! A: advised that if a particular article is
wanted, customer could try RLB for a photocopy from BL
Q: enquirer has been searching internet for information on law         legal               20080818
regarding car trailers. Has found some references, which he
gave. Do we have these items/ have we any other source he
could use for overview of recent law? A: we have the Statutory
Instrument the enquirer is interested in, which is also on the web,
best choice for overview is Encyclopedia of Road Traffic Law.
Enquirer will come in and consult
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: do we have log on information library members can use to            ref online            20080818
access Which? Site A: Only for use in branch library, ask staff
to log you on.
Q: Caller from National Gardens Scheme phoned 0845 number              Local /tourist        20080819
at PL, IS's recommendation to ask what Answers Direct was and          info/bibliographica
whether staff knew about the NGS Directory (Yellow Book) and           l???
the list of Oxfordshire Gardens Open to the Public. A: Yes: both
titles i/s countywide
Q: Phone number wanted for Trading Standards. A: 0845 051              OCC                   20080819
0845
Q: Details of fiction writing groups in Witney or in Oxfordshire A:    Local information     20080819
Gave enquirer details of four Oxfordshire writers' groups, two or
which meet in or near Witney, and the URL of the National
Association of Writers' Groups website www.nawg.co.uk which
has regional directories of writers' groups (none in Oxfordshire,
but some in adjoining counties)
Q: List of "chicklit" authors and how to contact them - local          Literature            20080819
authors preferred A: found lists of chicklit authors or chicklit
booklists on three websites: www.chicklit.co.uk,
www.plymouth.gov.uk/chicklit and www.branching-
out.net/branching-out/page2.asp?idno=723. No addresses but
suggested enquirer consult the Writers Directory 2008 in Witney
Library for contact details of some of the authors
Q: Request to print out and display attachment containing a job        Library admin.        20080819
advert A: unable to do so - we do not print out attachments to
emails. Moreover, we do not display job adverts, only County
Council vacancies and details of voluntary posts (from Display
Policy)
Q: Course or individual tuition in touch-typing, for reader wishing    Education /welfare    20080820
to become proficient before sight deteriorates further. Has done
some training at home using discs but not making sufficient
progress, looking for help from a tutor rather than more distance-
learning. A: gave enquirer contact details for Oxfordshire
Association for the Blind Sight Advisory Centre and Kidlington
Macular Group. Identified a Keyboard A-Z course which might be
offered with tuition at Ethnic Minority Business Service (no tuition
at Bee-online) and informed him of typing software programs by
Mavis Beacon, recommended by staff at Bee-online.

Q: Contact details for MD of Sony, to complain about computer Business                       20080819
which blew up and poor service while trying to resolve problem.
A: Mr Fujio Nishida, Exec Director for Sony United Kingdom
Limited (from FAME), also contact details for Sony Manufacturing
Company UK at Bridgend from Kompass.

Q: history of the North Staffordshire Regiment, especially from military history             20080826
1945 to 1955. Books preferred but online information acceptable
A: emailed details of one complete history of the regiment and
two covering its history to 1919, as well as the link to The
Staffordshire Regiment Museum which hold the regimental
archives
Q: Opening hours and contact phone number wanted for            Library admin.               20080820
Wantage Library A: Closed Weds. No notes of additional hours
during school holidays (as reader was expecting) on web page.
Phone number supplied.
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: What libraries hold back copies of The Field 1934? (expansion       periodicals         20080820
on enquiry 171)A: British Library and Bodleian. Gave phone nos.
and basic details
Q: enquiry as whether certain books are on catalogue. Only 1           catalogue           20080820
was & it is on loan - enquirer decided not to reserve or to apply to
RLB.
Q: is there a photographic society in or near Hook Norton? A:          societies           20080820
nearest on Oxfordshire Key is in Kidlington. Nothing in Yellow
pages.
Q:research for a local author. If a character was thinking of          planning law        20080821
opening a tea-rooms in her front room, would there be any              (historic)
planning restriction on this in 1936? W. Ox District Council was
not helpful when Gill phoned them - as they only came into being
in 1973.
Q: two contacts. Firstly she came into the lib.and the query was       Contact info        20080821
relayed to MS via the attendants and then the desk, and
secondly she phoned reception, around 5.15pm despite having
been given our number by JJ, and the query was relayed to CD
via PK. Ascertained it was the same person and rang her to
clarify - CD. complex request but wanting names and addresses
of possible participants at a meeting she is organising in Town
Hall in Oct. Sent her three emails with advice, and suggest this is
the best we can do for this enquiry.

Q: follow-up to 153. Has received summary of Immigration and           politics            20080821
Citizenship bill, would like printout of final section, p197-216. A:
done
Q: is the Boar's Head Ceremony taking place this December at           local information   20080821
Queen's college? A: 20th December 2008 7pm-11.30pm, contact
number 01865 279214 (Queen's College website)
Q: is a particular book in Swedish by the author Lars Ake              literature          20080821
Augustsson available in the UK? A: not listed on BDSLiveplus.
Not on British Library catalogue. Suggested enquirer contact
Grant & Cutler, the foreign language bookseller in London - gave
their contact details.
Q: can we obtain for a young reader a book entitled Mini               Literature          20080821
S.A.G.A.S. South East England, as it contains a piece that she
wrote for it A: unable to identify book from publisher's website,
www.youngwriters.co.uk, which lists three books with similar titles
and no ISBNs. None of these books listed on BDSLiveplus.
Suggested enquirer contact publisher to establish which is the
right book and get its ISBN, after which she could make a
reservation for it.
Q: how to get electronic access to list of ethnic minority groups in   local               20080821
Oxfordshire? A: www.oxnet.org.uk gives access to details of all
kinds of groups, searchable by interest
when rang previous enquirer back she had more questions - how          local               20080821
to find a list of local GPs with special interests and who is the
new Lord Lieutenant of Oxfordshire? LL found on OCC website
with contact details. GMC's list of GPs is searchable but couldn't
test it as was closed for maintenance. Enquirer happy to pursue
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: information on Oxford black and sandy pigs and on dovecotes farm breeds; local     20080822
in Oxfordshire, asking what is available at Banbury Library. A:
found website for the pigs. For dovecotes found articles on the
web which e-mailed to her, also suggested she contact OxS if
she needed further info
Q: is a copy of the DVD of "Survivors: the complete first series" library catalogue   20080822
available in Central Library? A: yes - went downstairs, found it
and set it aside for the enquirer
Q: Enquirer wanting to find funding for a course and asking about funding/ grants     20080822
'People in Need' the funder finder CD-ROM at AB. Is it available
anywhere else? Only available at AB, so suggested a website
that could be useful www.support4learning.org.uk/money, or he
could come into OX and look at Dir. of Grant making trusts etc

Q: Info needed for a geography report, A2 level, on the spread of homework            20080822
Aids. Case studies and stats needed, preferably books. A:
Probably no suitable book at KI, so suggested www.tht.org.uk
then www.unaids.org and look for the report. Explained how to
navigate to the right bit of tht.org, and mentioned using NewsUK
in the future, maybe Guardian, to look for case studies.

Q: can you give me the phone number of Henley Library? A: yes library                 20080823

Q: how can I renew my library books? A: did the renewal, is a         library         20080823
Central user so gave him renewals number for future use
Q: I am going to Switzerland on holiday next week and need a          maps            20080823
map suitable for walking. Is there anything I can look at before I
go? A: nothing I/s to borrow. Enquirer has just moved house and
hasn't re-established computer access. Suggest telephone
Blackwell's map dept or other specialist map suppliers (contact
details supplied)
Q: contacts for Amnesty International and CND in Oxford A:            local           20080828
emailed links to entries for Amnesty International - Oxford Central   organisations
and Oxford CND on local clubs and societies database on
Oxfordshire County Council website, and contact phone no. for
Oxford CND on CND website
Q: what id do I need to borrow books from Central Library? A:         library         20080826
info on joining process incl. PIN no. and Ref online
Q: How do I find a list of the names of characters in operas using    music           20080902
Oxford Music Online? A: unable to produce lists of operas or
characters in them using OMO but found a website www.opera-
guide.ch which enables you to enter a character's name in a
search box and get a list of operas containing that character.

Q: where can I read newspapers or parish magazines/newsletters local history          20080828
for the parish of St Mary le More and St Leonard's in Wallingford,
going back to the nineteenth century A: emailed Wallingford
Library with details of relevant items in Oxfordshire Studies and
WLR, and contact details for the Local Studies department of
Reading Central Library and Berkshire Record Office, both of
which may have more information (Wallingford was in Berkshire
up to 1974)
Q: is a former local solicitor [name supplied] the father of the   biography          20080826
journalist Simon Walters? A: neither person listed in Who's Who
2008 or Debrett's People of Today 2008
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: Sir Cecil Clothier, who was Parliamentary Commissioner for         current affairs   20080826
Administration, and Health Service Commissioner from 1979 to
1984, delivered the John Snow Memorial Lecture in 1981. What
was the exact date and can we supply a copy of the text of the
lecture? A: The John Snow Memorial Lecture is organised by
The Association of Anaesthetists of Great Britain and Ireland.
The list of lectures on their website www.aagbi.org states that
Clothier gave the 1980 JSML "The price of excellence", but does
not give exact date. Gave enquirer their phone number to
ascertain date. Lecture was published in Anaesthesia, Vol 36(5),
May 1981, pp. 483-491, but is not freely available online.
Enquirer did not want to request a photocopy through interlibrary
loans.
Q: What date did Alfred Morris become Opposition Front Bench          politics          20080826
spokesman for the disabled? A: he was actually spokesman for
social services - 1970-1974, Minister for the Disabled 1974-79,
spokesman again 1979-1992. (butcouldn't find anywhere the
exact date, which was what Mr McB really wanted. However, he
accepted the info we had obtained)
Q: biographical details about Clark Gaydon, 18th century admiral.     biography         20080826
Enquirer has searched DNB. A: during course of long
conversation and online searching it was mentioned that his
name might in fact be 'Gayton'. Article under this name located
on DNB. E-mailed to enquirer.
Q: assistance in using FAME to find details of businesses such        business          20080826
as estate agents and solicitors in Oxford A: went down to BIP
and showed enquirer how to search using geographic and
industry search criteria and how to print lists. Explained costs of
printing and downloading to disk, and limit of 1500 company
records. Enquirer will either return tomorrow and experiment with
searching and printing from the FAME DVD or will contact
Answers Direct to specify her search requirements and whether
she wants the results printed or downloaded to disk. I stressed
she would not incur any costs until we had agreed outputs with
her. N.B. I forgot to mention unsuitability of FAME for finding
professional bodies such as solicitors because they are not
limited companies.
Q: Where do you have the BMD indexes? A: OxS, for microfiche          Family history    20080827
(preferred) and computer online access. Details of times, and
web address given.
Q: DI had email query re Didcot barracks during 2nd WW, and           Local history     20080827
US forces there. A: Advised them to forward to OxS, and forward
OxS standard reply to reader.
Q: Is there information about South Stoke school, as it's their       Local history     20080827
centenary this year? A: Gave them contact details for OxS and
ORO, felt they would know if much info available.
Q:Is there a planning application concerning mineral extraction in    Planning          20080827
or around Tubney Woods? Latest one they could find in AB was          application
2003. A: yes there is and it is available to view in AB! (from
phone call to OCC minerals & waste planning dept) We may
need to chase this if it doesn't turn up at AB by end of week, and
not yet on consultation tracker as there is a time lag. Spent some
time looking at OCC planning site (which you can only search on
a month by month basis at present) and consultation tracker site.
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q; how can I get a poster about a charity event run by Age           library          20080827
concern put up in Banbury and neighbouring libraries? A: send to
Banbury
Q: Does the library service have a leaflet about its service to      Library          20080827
nursery group/early years groups? From EY section of OCC as
these groups are getting funds to set up own small collections. A:
Gave her PL CYP's name and title.
Q: enquirer at information desk wanting details of Council Tax       council tax      20080827
bands for City for last 10 years. A: City website has table giving
payments in each band since 1993. Printed off and taken
downstairs for enquirer.
Q: address of Oxford Transcendental Meditation Centre A:             local            20080828
Oxfordshire Green Pages 2008, p.114, has an entry for
Transcendental Meditation Centre in Noke
Q: How many borrowers are registered with your library? A:           Library admin.   20080828
Central Library has 46133 registered borrowers. Information
obtained from DS MI Circulation Menu (link supplied by Alison
Broadbent)
Q: branch has had enquiry about census figures for Drayton St        census           20080828
Leonard. Wants to know which libraries have the reports. A:
branch needs to clarify with enquirer what is wanted. Central ref
has statistical reports. All info is online.
Q: what is the surname of the 19th-20th century poet who wrote       literature       20080828
'Hong Kong house' and 'undertones of war'? A: Edmund Blunden
1896-1974, HKH pub 1962, UofW pub 1928. From oxford Online
Premium
Q:is Oxfordshire Studies open tomorrow and can I book a              library          20080829
computer? Used website, gave her their phone number.
Q: Borrowed a book from HT in 2006-7 re food labels and food         Library/Book     20080829
additives, what might it have been? A: Given various titles, most
likely F Lawrence, Not on the label.
Q: Can I renew my books on line? A: Yes, with your borrower          Library          20080829
number and PIN. www.oxfordshire.gov.uk has shortcut on front
page to catalogue and renewal.
Q: What was the 2 word pseudonym of the 1920s writer who             Literature       20080829
wrote Hadrian the Seventh and Chronicles of the House of
Borgia? A: Baron Corvo, used catalogue and internet.
Q: What word in titles precedes, at large, and son, on the brain,    Literature       20080829
on toast? A: Doctor, the series by Richard Gordon.(Catalogue)

Q: periodicals room desk asking which other branches keep back catalogue              20080829
files of Oxford Times as one of our issues seems to have gone
missing A: informed that other city branches have back files

Q: staff concerned about the amount of scanning and               copyright           20080829
photocopying, including of photographs, being done in the library
by a customer A: suggested staff ask customer if he is aware of
copyright and show him the books on copyright by Sandy
Norman and G.P. Cornish in HER
Q: a call from someone calling the branches number thinking it    local               20080829
was 'fair trading'. I gave her oxford City council's trading
standards number.
Q: where in Oxford does a choir of angels confront a choir of     local               20080911
demons? A: unable to answer. Did extensive online searching
using Google, looked in various books on Oxford and Oxford
architecture and asked Oxfordshire Studies staff.
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: would like to talk to someone 'in a general way' about ghosts     religion/esoteric    20080830
and hauntings (she saw a ghost herself once)- can we give her
any contacts? would like some general information about the
Presbyterian Church of Scotland A: would have suggested
various possible people she could speak to, over the phone.

Q: would like some general information about the Presbyterian      religion               20080830
Church of Scotland A: had done brief research on Church of
Scotland as preparation to ask exactly what general info she
wanted, by phoning her.
Q branch has enquirer wanting coat of arms of Edward the           heraldry               20080830
Confessor. ?were there coats of arms that early? Before
beginning to work on this KI rang back and said they had found
something and printed it for the enquirer who had gone away
happy. A: "The arms of Edward the Confessor were certainly
devised long after his death" (Boutell. The Handbook to English
Heraldry). Found illustration of arms and contact details for
College of Arms, but when we contacted the enquirer he said he
was satisfied with the information already supplied by KI. Details
of work done in Completed Enquiries box.

Q: library manager of a branch library in Cheshire. Has enquirer local                    20080830
wanting to know the colour of the 'Oxford Bull'. She thought it was
a farm breed, but enquirer refers to flags and pennants so we
concluded he may mean the Oxford badge. A: could find no
reference to the Oxford or Oxfordshire Bull and Oxfordshire
Studies confirmed it does not exist as an actual breed. Emailed
links to illustrations of the red ox on the coats of arms of
Oxfordshire County Council and Oxford City Council.

Q: schools and colleges of further education in Oxfordshire which    local education      20080830
may be interested in receiving donated copies of the journal
Nature A: replied by email giving links to the Schools List on the
County Council website and to the "contact us" webpages for
Abingdon & Witney College and Oxford & Cherwell Valley
College
Q: is Turkey's joining the EU dependant on conditions such as        political/aid/EU     20080830
human/civil rights improvements AND are there examples of aid
to African countries being conditional on improvement in
human/civil rights?
Q: the exact date in 1782 when the HMS Royal George sank off         naval history        20080830
Spithead A: 29 August 1782 Sources: Credo Reference and
OROP. Three printouts posted.
Q:getting a job for someone with a disability. Has already tried     disability/employm   20080830
JobCentre, Remploy, Shaw Trust and going to try Mental Health        ent
Matters, but thinks there is another local charity who may help.
Cowley based
Q: surname of the radical 18th century British journalist and        history              20080830
popular London politician who founded the North Briton periodical
A: Wilkes (John) Source: OROP
                  Oxfordshire Libraries Answers Direct Enquiry Log

Q: would like details of a UK distributor/dealer for a Chinese  business                 20080903
make of motorcycle, called Homa or something similar. A:
searched printed and online sources extensively (enquiry form),
but unable to find any reference to Homa motorcycles. Found
references to Hummer motorcycles, but enquirer confirms this is
not the correct one. He suggested Homma as an alternative
spelling, but can find no reference to Homma motorcycles. Have
closed enquiry unless enquirer can provide more information.

Q: Dimensions of Christ Church Cathedral & tower in Oxford A:         local              20080902
[answered at length - see Enquire log]
Q: how do I renew my books online? A: gave details of online and      library            20080901
telephone renewal.
Q: I have found some books on the catalogue which are in store.       catalogue          20080901
How long would they take to arrive at Central Library? A: checked
cat, found the items in question at Holton, advised to allow 3
days.
Q: telephone enquiry received on Sat. by another answerphone.         premium bonds      20080901
Enquirer asking if Central Library has list of unclaimed Premium
Bond prizes. A: London Gazette supplement has list annually in
Oct; latest not received at Central. SW obtaining complimentary
copy. Winning and unclaimed prize Bond numbers can be
checked on www.nsandi.com if one knows Bond Holder's number
(which enquirer doesn't have). Gave him website address
anyway. Also gave him address of London Gazette website which
has Oct 2006 supplement (but not 2007 at present). Supplement
can also be consulted in main Post Office branches according to
NSANDI.

Q: is information about the Octabus Community Transport Bus            local transport   20080901
Service available in libraries? A: PDF of Octabus leaflet is on
OCC website. Not in OCC Publications or Advice Leaflets
collections. Emailed PDF link to CH and forwarded enquiry to
Holton
Q: is the mobile library calling at Somerset pub Marston today?        library           20080901
A: yes, 11.20-11.45. better hurry!
Q: where to find UK population figures 1801-2001. A: Annual            Statistics        20080901
Abstract of Statistics (earliest & latest of the issues in stock) plus
Mitchell - Abstract of British historical statistics, plus Whitakers
which has comparative tables showing UK, E&W, Scotland & NI
with notes that 1st Census of Ireland's population was 1841 so
directly-comparable data for UK not available until then.

Q: name of the novel published in 1905 in which the central           Literature         20080901
character lives at Blakeney Manor. A: The Scarlet Pimpernel, by
Baroness Orczy. The central character is Sir Percy Blakeney.
Could not find a reference to the name of the house in the book
itself, but there are references to it by name in The Elusive
Pimpernel, another novel in the series. Source: the novel itself
and www.blakeneymanor.com, a website devoted to the Scarlet
Pimpernel
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: complete list of all the cat sculptures by Lorna Bailey, with the   collecting     20080902
names of the cats A: suggest enquirer contacts Lorna Bailey's
company - www.lorna-bailey.co.uk/cats.htm gives contact details.
Three books together appear to list all her cat sculptures: Cat-
alogue, Cat-alogue 2 and The last cat book. None in Oxfordshire
stock, or on BDSLiveplus or Copac. May be available through
Amazon or eBay
Q: German companies which manufacture or distribute metal              business       20080908
boot studs (nails hammered into the soles of boots), used by the
German military. A: nearest I could find are 9 German
companies which manufacture nails and tacks (from Europages)
and 5 German companies which manufacture or import/export
military footwear (from Kompass)
Q: Reader's scan too large for MSN attachment limit, wanted            ICT            20080902
advice on e-mailing scanned photos. A: scan individually as
jpeg files (3 x 2.5mb) instead of importing as graphics into a word
document of 17mb
Q: Does the library service stock Wii games? A: No, only               Library        20080902
Playstation ones at certain branches.
Q: What are the dates for the 2009 Edinburgh Tattoo? A: 9-29th         Tourist        20080902
August 2009 also gave box office no. (from official website).

Q: where can the enquirer find the specifications for highway     civil engineering   20080902
works? A: the Design Manual for Roads and Bridges is at
www.standardsforhighways.co.uk. Went to Information Desk and
showed the enquirer how to navigate the site and printed off the
home page for him as a reference.
Q: information on street names in Oxfordshire A: emailed links to Local studies       20080902
Oxfordshire Studies, Heritage Search and the library catalogue

Q; language tuition company looking for German tutor for a client languages           20080903
in Burford. A: some possibilities in Yell. But not nearer than
Witney.
Q: looking for aerial photograph of Abingdon and surrounding      local studies       20080902
area. Does library subscribe to Google Earth [Pro]. A: we do not
subscribe to Google Earth Pro. Suggested enquirer contact
Oxfordshire Studies and gave him link to their webpage and told
him how to navigate to aerial photographs page

Q: wants to use the 1871 census and search by address.            local history       20080903
Explained workings of OxS, Ancestry, free 1881 census and so
on. Already has phone no for OxS but not yet looked at website
so recommended that too.
Q: personal acquaintance of library manager is to be doing MA in libraries            20080903
classical studies and wants to find out about academic library
access. Has investigated Bodleian website. A: we need further
info about type and location of course - Bodleian is possibility.
Manager to give enquirer our details to contact us direct.

Q: Is there an online catalogue for Witney? A: Gave library cat Library               20080903
URL, and advised to use Copy Availability, no way at present on
web to check Witney only.
Q: which newspapers do we have available for 1939-45 A: TDA library resources         20080903
(went down to Periodicals to demonstrate as well as giving
enquirer web address)
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: how could enquirer get access to Daily Mirror for 1939-45        history            20080903
given that neither the Bodleian nor this library subscribe to the
online archive? A: BL Newspaper Library at Colindale (details &
web site with "preparing for your visit" page printed for reader to
follow up at home). Note: reader was also interested in
comparing coverage/ censorship of war time news in other
newspaper titles, starting with the Mirror as that was the one her
father read regularly, so Colindale would have most
comprehensive coverage.
Q:family history enquiry, was Benson ever in 'Birks' or is there    local history      20080904
another village with the same name. Referred to OxS
Q: referred from desk (HF) Enquirer wants to know the address business info            20080904
of the owner of the restaurants in the covered market called
Georginas and Brothers - same owner for both apparently.

Q: Details of "your" local magazine, for advertising. A: details of business /         20080904
Oxon News and In Business supplied                                  marketing
Q: Can you help me find details of the top 20 largest (number of business              20080904
employees) companies/businesses in Oxford A: informed
enquirer of the options for obtaining information from the FAME
database, either by visiting Central and using the FAME DVD or
by asking Answers Direct to carry out an online search

Q: name, address and phone no of CEO of Adjustamatic Beds,      business               20080905
Horley, Surrey. A: head office in Denbigh, Director in W Sussex
(no CEO, no phone no) Director not in phone book. (FAME & BT)

Q: enquirer is trying to find obituaries (dated 1968-2000) in local   family history   20080905
paper for Barton on Heath, a tiny hamlet just over the border in
Warwickshire. He had spoken to Stratford-on-Avon library who
had found one for 1932, but newspaper title in question not
available after 1935. Doesn't know newspaper title at these
dates. Couldn't find out title, Warwickshire libraries apparently
don't have list of newspaper holdings online. Gave him contact
details for Warwick Library, which also houses Warwickshire
Local Studies.
Q: regular reader at WN would like a book dealing with medical        medical          20080905
aspects of 'transgender', or a support group. So far not able to
find a suitable book on Galaxy and wondered whether we had
any here. Sent an email to WN with details of support groups,
websites, and a couple of NewsUK articles (found organisations
via NCVO web pages)
Q: date of General Election 2001 A: Thurs 7th June 2001               Politics         20080906
(source: HC Factsheet M7)
Q: date war in Iraq 2003 began A: 20th March 2003 - see HC            Politics         20080906
813-I Annex 2 p.80
Q; when will the local MP next be holding a surgery at Barton?        politics         20080908
When is the next anywhere? Is there an appointments system?
A: all these details found on Andrew Smith's website (through
favourites (government and politics)
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: enquirer is looking for consumer report on electric blankets - consumer advice        20080908
WO couldn't find in Which? A: tried Which? Online - only
references were to historical involvement campaigning for better
electric blanket safety in early days of Consumer Assn. Age
Concern & RoSPA web pages have advice on electric blanket
safety (though not advice on specific makes & models). New
blankets should carry the British Standard kitemark and the
BEAB symbol. Suggested enquirer should contact Trading
Standards who are currently running EB testing service with Fire
& Rescue & may have advice on replacement blankets at their
fingertips. Another advice line is Electrical Safety Council on
0870 040 0561 - web page www.escweb.org.uk/news-and-
events/press-releases/consumer/Electric-blanket-...

Q: can you help a customer gain access to information produced        consumer advice    20080908
by the Citizens Advice Bureau? A: went to the Information Desk,
loaded the Advisernet DVD-ROM and showed the customer how
to navigate it
Q: request to reply on behalf of all libraries to a marketing email   Library admin.     20080908
A: asked FA to delete such unsolicited marketing emails in future
as they do not need to be answered
Q: any information on the history of the George street cinema         Local              20080908
building in oxford for an architecture project, answering questions
suchas its age,building materials, size etc? A: [answered at
length - see Enquire records]
Q: is there a library in Oxford with a meeting room with computers    local              20080909
and catering facilities available for hire? A: not in Oxfordshire
Libraries - try Templeton College or Brookes
Q: any informatiion about an artist named Florence Quinlan who        biography          20080909
lived in Oxford sometime in 1960s-70s? A: no biog information
found except that given in a caption to one of her paintings on
sale at an online gallery, and possibility that she is the same
Florence Quinlan whose death was reported in Dragon School
newsletter 2005 (staff member)
Q: enquirer asking for details of any books in stock on the history   military history   20080909
of the Royal Army Medical Corps in the Great War.A: nothing
suitable in County stock. Identified a shortlist of books which
could be obtained through RLB or consulted in the Bodleian. Also
website of the Army Medical Services museum, whichis open to
researchers and has large collection of archives. e-mailed this
information to the enquirer.

Q: are any Flashman books on audio disc or cassette available in books                   20080909
Faringdon Library? A: no, but I gave enquirer the library
catalogue URL and explained how to search by keyword and
format to get the list of titles, which could then be reserved online
with membership number and PIN or through local library.

Q: are there copies of Tolley's Tax Guide in any Oxfordshire          books              20080909
libraries? A: yes, the 2007/08 ed. is in OXR ABR BAR HER WIR
and Central Library has copies of the 2007/08 eds of the more
detailed Tolley's guides to individual taxes.
Q: asking if a particular book in stock A: the right edition is not - catalogue          20080910
suggested enquirer could reserve earlier edition or RLB for the
edition he requires
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: help needed to trace missing relative, and obtaining marriage Family history   20080910
& death certificates - marriage cert from Rep of Ireland. A:
contact details for GRO E&W & GRO Ireland supplied from GRO
web site & Family & Local History Handbook (from Oxon
Studies). Also referred enquirer to Karen Bali's book People
Finder, i/s for reference at her local library (AB) , for other
avenues (has already been told by various organisations incl Salv
Army they can't take this further)

Q: I have a newspaper cutting with the address of the paper as       newspapers   20080910
118 Fleet Street. Which paper would it be? A: Evening News and
London EveningStandard both listed at this address (online book
published in 1987). enquirer rang back to query as Standard has
now moved to another address. Ref books confirmed this is NOT
the address of Express or Mail (preferred candidates) but failed
to give positive identification. Suggested he contact Guildhall
Library, gave contact details.
Q: is it possible to use a laptop in libraries and is there wireless computers    20080911
access in any library in the Wychwood area? A: no wireless
access in any library and not possible to plug into network, but
can use stand-alone laptop.
Q: what are the opening hours of Central Library on Saturdays? library            20080911
A: 9-5.30
Q: head of Geography at AB school wanting resources on history Local studies      20080911
of Abingdon for building up GCSE coursework resources,
including maps and census details. Referred to OxS, Heritage
search, library catalogue, Ancestry and also plugged Ref. Online -
PL, IS suggestion. Second question, and I sent the Ox. data
observatory leaflet on Abingdon to the school

Q:what newspaper archives we hold, how to search them, or pay Newspapers          20080911
for us to search them. Gave links to our holdings, NewUK, and
holdings of OxS along with their charges
Q:what was the exact date that Baroness Phillips became a     biography           20080911
baroness? ie actual day, month and year. A: 3 December 1964.
Source: The Times, 4 December 1964. Posted printouts of Times
article and entry for Baroness Phillips in ODNB.

Q: average rates of wages for unskilled, semi-skilled and skilled statistics      20080916
construction workers in 1979, 2005 and 2008 (current rates)
A:despite extensive Internet searching I was unable to find
comparable data for the three years in question. Gave enquirer
the phone numbers of the Construction Industry Joint Council,
which sets the guaranteed minimum earnings for building trade
operatives and has been in existence since 1946, and the
Earnings Information Helpline at the Office for National Statistics.

Q: printout of adjournment debate initiated by Mr C M (Monty)   parliament        20080911
Woodhouse in House of Commons on 3 December 1964, as
reported in The Times (and Hansard if available) A: adjournment
debate was actually part of the proceedings on 2 December
1964. Debate on Disabled Persons (Vehicles) printed from House
of Commons Hansard, 2 December 1964, cols 713-722, and
posted. No report in The Times.
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: would like an overview of the clauses of the Nationality,           government          20080911
Immigration and Asylum Act 2002 (may need text later) A:
explanatory notes to the Act i/s at 348 and also online. Overview
and summary= 6 pages, whole document 64 pages
Q: what are the regulations on statutory breaks for lorry drivers?     employment          20080911
A: CAB site gives basic regulations, read to enquirer on the
phone. 2 useful books in Central Ref stock - he will come in to
consult if he needs more detail.
Q: enquirer trying to locate hotel & restaurant, La Maison and         local               20080912
then the French for Four Seasons, somewhere in Oxfordshire,
can't find on internet, can we help (message left on answerphone
8.11pm Thurs) A: correct name is Le Manoir aux Quat' Saisons
(at Great Milton, phone 01844 278881), web address
www.manoir.com which also has link to Raymond Blanc's official
website. Note there are plenty of "hits" to La Maison aux Quat'
Saisons incl the BBC, though without links to the official site with
correct name.
Q: Any information about Amelia Dyer's daughter after mother's         Local/ history      20080912
execution. Was she arrested at Brize Norton?(Read book about
Dyer - murderous baby-farmer- and was intrigued). A: Daughter
Mary, known as Polly, married Arthur Palmer, neither had any
evidence against them in her mother's trial. No reference to
daughter in Heritage Search. Suggested tried searching
(unindexed) local papers for that period (c1898).

Q: Phone number for Country Market, probably in Chesterfield, Business                     20080912
connected to the WI. A: Country Markets Ltd, in Sheepbridge
Chesterfield, 01246 261508 www.country-markets.co.uk . Linked
via BBC web article about WI to old website.

Q: What will the fine be on the DVD I have out due today, if I         Library             20080912
return it late. A: At present the weekly hire fee will be charged if
one day/further week is kept.
Q: do you have any family records information? A: sent details of      family history      20080915
Oxfordshire Studies
Q: Bought 2nd-hand car in Aug, now clutch has gone wrong.              consumer            20080915
Receipt says "bought as seen". Does enquirer have any come-
back on seller? A: Think not, but suggest contact Trading
Standards who are experts on this kind of issue.
Q: Information on Internet service available in libraries A: from      library services    20080915
personal knowledge gave details requested
Q: do you have any directories which would list illustrators /         business/ graphic   20080915
companies which might employ illustrators, and ditto for               arts
animators or animation production companies? A: Writers' &
artists' yearbook, Creative handbook, & for animation, The
Knowledge & Kemp's Film & TV Hbk
Q: FA have received letter from enquirer in Ashford Middx              Family history      20080915
asking for help with family history research. Unsure whether to
forward to Answers Direct or Record Office. A: Dates post 1837
so recommended referral to Oxfordshire Studies.
Q: was Lion Witch & Wardrobe 1st in Chron of Narnia series?            Children's          20080915
A: Ist one written (1950) but acc to Children's Sequels the            literature
reading order for the series is 1) Magician's Nephew (1955); 1)
Lion W & W (1950); 3) Horse & his boy (1954); 4) Prince
Caspian ( 1951); 5) Voyage of the Dawn Treader (1952) and 6)
Silver Chair (1953)
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: I don't have a PIN, I want to renew my books. A: Ask for PIN       Library services    20080916
in person at a library, then can renew online or 24 hour Callpoint.
Otherwise ring any Oxon public library when open and can renew
with card or book nos.
Q: What is Colin Dexter's email address, I don't suppose you can      Local?/ Biography   20080916
find his own address? A: Colin Dexter's home address given in at
least 2 printed sources, so gave this, ct his email (presuming he
has one).
Q: Things for under-2s in Oxford. A: Referred to OCIS(on OCC          Local               20080916
website) and New Parent Network via their website.
Q: I want to cancel my membership as I am leaving the country.        Library services    20080916
A: Forwarded to Central Reception.
Q: Bib details wanted for Viper textbook for CORGI gas                bibliography        20080916
installation exams. A: Domestic natural gas handbook by Chris
Johnstone & Michael Bowra publ by Viper in 2000, rev (2004)
edn publ by VR Publications who ceased trading 31.7.08 &
withdrew their hardcopy publications in favour of an online
subscription-based service on www.vipergas.co.uk.
CORGIDirect still produce hardcopy training materials and will
send catalogue on request www.corgi-direct.com
Q: what code is needed to fax Oxford from Azerjaijan? A:              Phone number        20080916
8~10+44+1865+tel (source: www.countrycodes.com)
Q:list of books about feelings for 3-5 year olds. A: Forwarded to     books               20080916
Children's Librarian
Q: Leaflet about website, the URL does not work, has it really        Internet            20080916
gone. A: If URL does not give site then remove the leaflets.
Checked listing of defunct websites and found this one
(www.journeysthroughtime.org.uk) had had no pages since end
2005.
Q: Who owned the News of the World in the 1960's (before the          newspapers /        20080916
Maxwell/Murdoch battle in 1969)? A: Largest single shareholder        business
at time of Maxwell bid was Prof Derek Jackson (around £2m).
13% with institutions, the rest is in large individual holdings, of
wch largest is Carr family incl Sir William Carr. Source: TDA -
article dated 17.10.1968, "Maxwell's £26m takeover bid for News
of the World". Suggested CRO for archived docs if more detail
from earlier in 1960's required, but enquirer did not wish to
pursue this avenue.

Q: enquirer looking for information from a historical Kelly's         Local studies       20080916
Directory. A: recommended contacting Oxfordshire Studies
direct - gave phone number and web address - as they have
extensive file of Oxford & Oxon Kelly's.
Q: when will Abingdon Library be closed for Christmas? A: from        library             20080917
Christmas Eve till 2nd January.
Q: enquirer wishes to view the Ashmolean annual reports, whose        bibliography        20080917
title has varied over the years. She is particularly interested in
years 1912-1961. A: not on Galaxy and doesn't give OxS
location on OLIS. Not on heritage search. OxS have 1933
onwards. Suggested Bodleian for earlier years.
Q: I want to have the ICD-10 codes (International Classification of   medical             20080917
Diseases 10th revision, produced by WHO). A: On the website
this goes into detail, the full set is too much to print off.
Specimen pages sent (complimentary) and note that other
printout might be chargeable.
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: where can I get a mailing list of individuals (not companies) to    business         20080917
send marketing material about my new business? A: Electoral
registration offices of District Councils can supply copies of
edited registers. Address, phone no & web page of Oxford City
ER dept supplied.
Q: Reader wants to see back copies of Curtis's Botanical               periodicals      20080917
magazine. Does anywhere local stock it? A: Oxford Uni. Plant
Sciences has 1995-2007, Radcliffe Science has 1995-2008.
Birmingham Central has 1995-, LB Richmond holds 1790-1825,
1948-1957. BL 1995-.
Q: contact details for Doctor (actually Professor) Jonathan            biography        20080918
Brostoff A: gave enquirer contact details for him from Medical
Directory 2008
Q: can I buy business directories, especially Kompass, when they       Library admin.   20080918
are withdrawn from library stock? A: explained that we relocate
directories from the largest to medium-size libraries before selling
them. We sell Kompass after two years. Advised enquirer to visit
the Central Library Periodicals Room regularly to see what was
available for sale. Explained that the auditors do not allow us to
earmark books for particular vendors.

Q: do we have four particular books on studying history in stock?      catalogue        20080918
A: checked Galaxy: three in stock but already reserved, one not
in stock. Gave enquirer URL of online library catalogue for future
reference.
Q: have we got a book on Angelman Syndrome? Has already                medical          20080918
looked at Wikipedia. Answer no, but found a good UK support
group website for the customer with pdf factsheets and so on.
Http://www.angelmanuk.org
Q: wishes to see Victorian map of Bicester preferably online.          family history   20080918
Recommended they visit OxS, gave details and URL to their
home page and Heritage Search, also plugged Ancestry.
Q: enquirer has written a book of cat poems. Would we like to          books            20080918
buy it? A: suggested he e-mail us the details then we can forward
it to selection panel. E-mail duly arrived, forwarded relevant staff

Q: who wrote the poem "Spell to bring the lost home" with the first poetry              20080919
line "Home, home, wild birds home". A: Kathleen Raine.
Searched on Google using title as search string and the resultant
hit identified the poet. Poem's title is actually "Spell to bring lost
creatures home". It is contained in her "Collected Poems, 1935-
1980" (1981) (in OXS) and was originally published in her volume
"The Year One" (1952) (in QS).

Q:housebound lady in the Wheatley area would like a computer training                   20080919
tutor to come to her home - has been quoted £28 per hour and
feels this is too much. Is there any free tuition offered in your
home? Found online courses, free if in receipt of certain benefits.
and also suggested phoning local Age Concern and U3A to see if
there is a volunteer who would do this.

Q: have you got any of the following seven books which are on          catalogue        20080919
the reading list for my postgraduate course? A: we have four of
them in stock in various libraries. Referred enquirer to online
library catalogue for full details of locations and availability.
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: staff at HO wondered whether a junior book on Roman                 books            20080919
warriors would be the same as one on Roman legions? I said yes
as long as its Junior. If she can't find anything on Cat., ring back
and I'll ask in junior library here.
Q: Oxford Bus Co. wondered whether we would put up job                 Library admin.   20080919
vacancies for them. Answered no, explained only OCC vacancies
or voluntary posts allowed, and navigated her to the relevant
policy document on the website.
Q: is there a list of forthcoming trade shows and events in            business         20080920
Oxfordshire? A: not specific to Oxfordshire, but 'Exhibition
Bulletin' lists events by date. Shelved in periodicals room.
Q: copies requested of entries from WHO Int'l Classification of        medical          20080920
Diseases for M60-M62, M68, B95-B97 & L92.3 A: copies printed
& posted with invoice (from
www.who.int/classifications/apps/icd/icd10online/ )
Q: How do I make a Freedom of Information Act request?                 legal            20080920
(relating to Glasgow City Council) A: referred enquirer - with her
agreement - to Scottish Information Commissioner's web site
www.itspublicknowledge.info/home/ScottishInformationCommissi
oner.asp

Q: is there any info at Central about lifting of parking restrictions official pubs     20080920
in Oxford city centre? A: 'South Oxford controlled parking zone
review' is in the consultation documents box
Q: I need to obtain a book which seems to be available only in        library           20080922
Bedfordshire. Can I request this? A: explained RLB and charges
and need to contact local library
Q; enquirer is looking to set up an IT business in Oxfordshire        business          20080922
area. Asked six questions about obtaining business and
economic info. A: suggested Oxfordshire website business
information, other websites and business informationresources
which could be consulted in major libraries

Q: enquirer wants to advertise their company to selected areas of business              20080922
Oxford. How can they find out economic profiles? A: suggested
economic profile and data observatory on OCC website. Enquirer
happy to try this.
Q: where can I study the legislation which came into force 6th     legislation          20080922
April 2008 that covers responsibility of local councils for stray
dogs? A: found the legislation online and e-mailed text, also link
to LGA press release on topic.
Q: enquirer has commemorative medal of Queen Victoria's            antiques/local       20080922
Golden Jubilee 1887, an advertisement for bovril, and wants
more information about it. A: no ref or lending books produced
any information. Bovril now produced by Unilever, who have
archives which could be consulted. British Library has book on
the history of Bovril advertising which could be borrowed.
Advised reader by letter through Wantage Library.
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: homework question; teacher said US elections are never held American politics      20080922
on the first of the month. When she asked why, was told to find
out for homework. Has tried all angles on internet she can think
of. A: Fixed-term period, with dates of future elections known in
advance. Always held on the Tuesday after the first monday in
November, in an even year. Presidential elections every 4 yrs,
House of Representatives every 2 years, senate every 6 years
but elected on staggered basis, one-third at a time. Source:
Watts, D. Understanding American government & politics, 2nd
ed. ISBN 0719073278 Dewey 320.973 OX-L

Q: details of nearest libraries to Bloxham OX15 A: Banbury &         Library          20080922
Adderbury
Q: to whom do concessionary reservation charges apply? A:            Library          20080923
supplied info from yellow flyer
Q: was there a death notice for Edith Ellen Hall in the London       Legal/personal   20080924
Gazette April 2008? A: Not in hard copy for April or May 2008.
Also checked web site 1.4.08 to 24.9.08
Q: does the reference library hold the Directory of Talent           business         20080923
Management? A: yes; Executive Grapevine: UK Directory of
Talent Management 2007/08 i/s in OX-BIP O/658.40711
Q: How late is the library open this evening? A: 7pm                 library          20080923
Q: concern over shelving of SciFi /Fantasy fiction stock at AB -     Library admin.   20080923
particularly SciFi/Fantasy authors found in main FIC section. A:
referred to PL(R&L)
Q: Phone number for 24-hour renewals hotline wanted. A: 0845         Library admin.   20080923
120 2811 (from "Borrowing services" on libraries web pages)

Q: Unable to renew book online - one title missing from record on Library admin.      20080923
his ticket. A: asked for barcode from book, plus borrower
number, then amended Galaxy so book now on enquirer's ticket
& due back on same date as the others he renewed today.

Q: details wanted of any theatre trips available including theatre   Tourist info     20080924
ticket for Lion King plus coach Oxford to London A: unable to
find any day-trips from Oxford where could simply book 2 tickets,
though most local coach companies able to offer theatre trips for
a group booking & Sho4 will arrange trips for 2-6 at cost of
£200+.
Q: Reading list wanted for bright 12 year old who enjoys detective   Books            20080929
fiction, mysteries but not fantasy, has outgrown "junior" section,
mother concerned over "Adult" content of some JT stock. Would
like list of recommended authors, please. A: [pending] - Hazel
Holt, Ngaio Marsh, Ellis Peters - and have asked Children's
Librarian whether she'd prefer her team to answer this, reply
awaited.
Q: where is nearest local pensions centre to HT? Was one             Pensions         20080923
somewhere in Old Marston A: No longer a local address for
Oxford or Oxfordshire on DWP web site, or in phone book. Only
option seems to be to phone 0845 60 60 265 and arrange an
appointment - no details of venue available.
Q: can you put me through to family history to book a computer?      family history   20080924
Explained we were separate from OxS, gave her their phone no.
and informed her they were closed today, urged use of computer
to view their website but she does not have one.
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q:wishes to renew 4 books taken out from a mobile. Offered      library renewals   20080924
online or phone, but she does not have a pc and I couldn't find
the renewal number! Issue stationery inside books said to renew
at Deddington library but did not give the code for Deddington!
Offered to do the renewals myself and then get back to her with
the number.
Q: book wanted on 'mountain animals' for children's project.    school project     20080924
Nothing apparent on cat. Wd take too long for ILL. Referred
member of staff to www.arkive.org and she was delighted - very
good website suitable for juniors.
Q: how to prevent spam and phishing, where to report it. A: 4-5 Internet           20080924
sites found and recommended. www.spamcop.net and ispa sites.

Q:Why is New College so called. A: To distinguish it (since 1400) local history    20080924
from the other college (now Oriel) dedicated to St Mary. New was
originally St Mary College of Winchester. Oriel's original licence
was for college dedicated to the Virgin. (Encyclopaedia of
Oxford).
Q: I am taking the construction health and safety test on Friday      catalogue    20080924
and my mate says there's a 'little book' about it. Have you got it?
A: found on Galaxy, available at OX and DI among others.
Located at DI. Enquirer will pick it up from there.
Q: Information about the new Thame library, its construction,         libraries    20080924
dates etc. A: Referred to Kelvin (eventually), and what info he
had sent. Referred to officer in Property Services for further facts.

Q: Name of village in Dawn French's comedy 'Wild West'. A: St TV                   20080924
Gweep, on bbc.co.uk/comedy (webpage left there as reference).

Q: Name of early British comedy series with Kathleen Harrison as     TV            20080924
charwoman who inherits money. A: Mrs Thursday, found in online
obituary of producer of series.
Q:crossword clue - vividly coloured dresses or jazzy music           crossword     20080924
associated with druggy trip A: psychodelia, complicated by the
fact that enquirer told us the first letter was T, his wife having
misheard Marjorie's answer to enquiry 357
Q: crossword clue - the nickname of the footballers of Scotland's    crossword     20080924
Ayr United A: the honest men - found by checking football reports
on News UK
Q: enquirer wants to know law regarding educational institutions     law           20080924
letting property they own to their students. Insists that he wants
the information from Which? Guide to renting and letting. Doesn't
have e-mail. Can't come to a library. Fetched book and rang back
- mobile switched off.A: Checked AdviserNet, no mention of
'reasonable notice'. Checked for housing advice in Oxford, and
gave Turpin Miller & Higgins Housing Advice Service
number(01865 770111) (solicitors funded by councils to give
initial advice free), also Agnes Smith Advice Centre (770206).
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: Enquirer wants overview of Swedish welfare state/system.      Sweden                20080924
Neutral view. A: OX staff (CH) gave him Cochrane Comparing
welfare states (ch on Sweden). OLAD Mentioned 914.8 OXR,
Living and working in Scandinavia, but not quite what he wanted.
Mentioned Brown,A Fishing in Utopia, recent book on personal
view of Sweden, also News UK, where selecting broadsheets and
Economist + Swedish society brought up various articles.

Q: What are overdue charges, answered by cutting and pasting         library service   20080925
section from our webpage with additional comment that maximum
charge was per book.
Q:looking for a book she took out 3 or 4 years ago. Does not         books             20080927
know author or title. Written by local female author, consists of
chapters on various women who took part in WW2 either as
landgirls, aircraft flyers, etc. Two mentioned were Diana Barnato
Walker and Lavinia Holland Hibbert/Orde. Difficult - not on her
Galaxy history. Not known at WI or in OxS. Not all local women
although one was, plus the author.
Q: meaning of "Crown 8vo" in advert for book A: Refers to the        books             20080925
size of the book - abbreviation for Octavo (reader did not want
further details, went on to next question)
Q: origin & history of street name "South Parade" in                 local history     20080925
Suimmertown - believes there was a different street called South
Parade at one time [could explain why South Parade is further
north than North parade?? SFW] A: Referred straight to Oxon
Studies because OX copy of "Oxford Street names Explained"
shows as missing from shelves
Q: can we select a potentially-helpful literary agent from the                         20080926
Writers Yearbook for their enquirer? They have already shown
her the appropriate chapter in Writers Yearbook but she needs
pointing. A: No, it is up to the reader to make her own selection.
Lists available in Writers & Artists Yearbook - i/s at WN-R or
Writers Handbook, i/s top 5. Printouts from
www.writersservices.com & BBC web site on finding a literary
agent, & contacts from Assn of Authors' Agents web pages, sent
with letter.
Q: enquirer is at home trying to play a library DVD and can't        dvd problem       20080925
make the film play. A: JJ not good at this either, passed to CD
who talked her through - but without success.
Q: is Botley library open again yet? What are the opening times?     library           20080925
How much is a photocopy? A: phone check to Botley that
everything is indeed OK before replying to enquirer. Website not
yet updated. 16.30 website updated now. CD
Q: User wishes to consult British Standards. A: Gave details of      Library           20080926
access in Bucks and phone no. of branches where printing
possible.
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: Bank has told enquirer she needs a SORN Transfer Form (for business - share              20080930
transfer of shares from one person to another - not to be          transfer
confused with DVLA SORN notification for vehicle licensing).
Where can she find this? A: went to Equiniti website (used to be
Lloyds TSB registrars) and found the downloadable Stock
Transfer Form, there is also a help line number if person does not
want to use pc, can not find where you can write to request a
form. Printed forms published by Lawpack, listed on Blackwells
web site, ISBN 1902646991 but publ 2002, i.e. before
Companies Act 2006. Downloadable form for sale from Net
Lawman (www.netlawman. co.uk) at £6 which say they have
been updated in lioght of Companies Act 2006 and Budget 2008.

Q: Reader wants images of Covent Garden Market. 1 book on              History of London    20080926
cat already reserved. A: Found book of photos from mid-1970s
and sent. On Internet found National Monuments Record
http://viewfinder.english-heritage.org.uk/ for photos, the
Westminster archives collection WESTCAT, which holds photos,
prints, paintings of Westminster not available at the time to see
what's there.
Q: Has Jackson's Oxford Journal been digitised and will it be          library resources    20080927
available to view online in Oxfordshire Libraries soon? A: from
1800 to 1900 it is freely available on the 19th Century British
Library Newspapers database in the British Library's London
Reading Rooms and in UK further and higher education
institutions, but not in Oxfordshire Libraries at present.
Q: Can I order bmd certificates online? A: Yes, and gave website       Family history       20080926
address from OxS poster.
Q: where can I access old telephone directories online? A: on          historic telephone   20080927
Ancestry, they have British phone books 1880-1984. I spoke to          directories
the enquirer and he will investigate in AB library.
Q:who owns old Mabel Pritchard School site in Littlemore and           Planning             20080927
what is the latest re. planning permission to build flats there. How   application
do I find out? A: found application on Ox City Council website
planning pages and emailed the answer.
Q: French speaker living in France,wishes to improve his English       learning english     20080927
and wants DVD with conversation. A: suggested specialist online
bookshop (and also couple of BBC and Amazon suggestions)

Q: what is the connection between the names given to Charing  railway history               20080927
Cross and Embankment Underground stations over the years? A:
The notes to each station on Douglas Rose's map, The London
Underground: a Diagrammatic History, explain how the names of
the two stations have changed over the years.

Q: is Sir John Major still an MP? A: No. Not in alphabetical list of biography              20080927
MPs on Parliament website. Who's Who indicates that he was
MP for Huntingdonshire from 1979 to 1983 and for Huntingdon
from 1983 to 2001.
Q: when did Sir Edward Heath die? A: 17 July 2005 (Who Was           biography              20080927
Who Online). Supplementary request: can you supply printouts of
his and Sir John Major's entries in Who's Who & Who Was Who
and obituaries of Sir Edward Heath from Daily Telegraph,
Guardian, Independent and Times? Printouts (25 @ 20 pence =
£5.00) left at Information Desk for enquirer's wife to collect and
pay for, therefore no invoice written.
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: who is the current Bishop of Oxford? A: The Rt Revd John             biography          20080927
Pritchard (Diocese of Oxford website & Diocese of Oxford Year
Book). Gave enquirer contact details.
Q: who is the current vicar of Holy Trinity Church in Headington        biography          20080927
Quarry? A: the Priest in Charge is The Revd Tim(othy) Stead
(Holy Trinity Church website & Diocese of Oxford Year Book).
Gave enquirer contact details.
Q: What is happening to the Orchard House site on Sandford              local property     20080930
Road, in particular: who owns it, is it likely to be sold, has anyone
applied for planning permission and if so for what, and where can
one find out more?A: No applications Jan 2007 to date on SODC
website. Referred to SODC for further checking, and to land
registry site for ownership.
Q: Are any sites in the Littlemore and Sandford areas or close to       local property     20080930
Oxford for sale? A: Referred to Ox City Council website, and
SODC website and contacts, also Oxon CC Economic
Development section.
Q: Have we a particular book in stock and is it available? A: We        catalogue          20080929
have the 2003 ed. in OXL (enquirer wanted 2006 ed. but 2003 is
acceptable). Went downstairs and set it aside for her.
Q: enquirer would like to read reviews of an Ian McEwan book            books              20080929
published in 2005. A: the reviews which appeared in the
national/regional newspapers can be accessed through NewsUK
(enquirer is an Oxfordshire library member). Gave her the URL
for Reference Online. The TLS for 2005 is available in hard copy
in the Central Library and the review can be found using the
Times Index.
Q: what is the meaning of the Jewish expression "luch heim" or          languages          20080930
"loch heim"? A: Often transliterated as l'chaim, this is Hebrew for
"to life", given as a toast and name for party where friends and
family celebrate engagement.
Q: (quiz question) identify the following person: female novelist       books              20080929
and psychotherapist, aged 49, who lives in London, has two sons
and writes novels which are farces A: unable to find answer
despite extensive online searching, including Who's Who and
Credo reference
reader wanted us to cancel a duplicated web reservation and             Library admin.     20080929
waive the fee. Done.
Q: Sites for jobs in Oxford. A: OCC and district council websites,      Internet           20080930
thisisoxfordshire, daily info, oxford mail.
Q: in which unit of weight is the price of silver quoted in the         business -         20080930
financial pages? A: the troy ounce, either in pence or pounds (or       commodity prices
the US cents/dollar equivalent) per troy ounce. Sources:
Vaitilingam. The Financial Times guide to using the financial
pages. 5th ed. 2006 and the FT Online www.ft.com.
Q:Enquirer wanting old maps of Spelsborough (sp?) in Oxon. A:           local history      20080930
found one on Heritage Search (not on Galaxy), agreed with CN
that they would have to check with Witney to be sure what they
had there, and OxS would be able to answer more fully re their
holdings.
                  Oxfordshire Libraries Answers Direct Enquiry Log

Q: the meaning of the word "theodicy" and details of any local           religion              20080930
representatives of faiths believing in this doctrine A: read out the
definition of the word from two or three sources in Oxford
Reference Online Premium, including the section from The
Concise Oxford Dictionary of World Religions which states that
the positions held in the two traditions of Christian theodicy "can
be found in all theistic religions", after which I added that I didn't
think it would therefore be possible to identify a particular faith as
requested.
Q: can you get a particular book for me so that I can pick it up         catalogue / library   20081001
from Faringdon Library? A: checked library catalogue and book            admin.
is not in stock. Explained that enquirer would have to visit
Faringdon Library and request the book. Gave details of
reservation charges, including ILL, and links to webpages for
Faringdon Library and library catalogue.
Q: do you have any legal commentaries on the Treaty of Lisbon?           Europe                20081001
A: found the Lisbon Treaty pages on the Europa website
http://europa.eu/lisbon_treaty/index_en.htm but not sufficiently
detailed, though documents accessible through Library link
provide considerable background information. Suggested
enquirer visit Bodleian Law Library and European Documentation
Centre - gave him printouts of relevant webpages and a map
showing location.
Q: is 0845 always a local rate from landlines? Customer is               Cost of ringing       20081003
adamant that with her BT package it is not. Referred question to         OLAD
CP for clarification. CP now asking OLAD to look into this. Sent
webpage link - looks like customer is correct but will wait for
statement from CP before replying.
Q: year 11 student in AB wanting addresses of companies for              company               20081001
possible work experience - in finance/accounting. Gave hime two          information
books to look at in AB/R after quick look at BIP to check Galaxy
findings.
Q: what does hedgehog poo look like? Enquirer wishes to                  natural history       20081002
identify which animal(s) have been visiting new feeding station
(intended for autumn juvenile hedgehogs) from their "calling-
cards". A: excellent illustrations as well as desciptions in Bang &
Dahlstrom: Animal tracks & signs 591.5
Q: request for Brotherton: international hospitality Industry (ISBN      catalogue / library   20081002
0750652950) A: NIS, but listed at BLDSC so suggested inter-              admin.
library loan via local branch, or reference use at Brookes.

Q: contact phone number for department responsible for rights of         rights of way         20081002
way A: gave the enquirer the phone numbers for both the
Countryside Service (01865 810226) and the Rights of Way
Office (01865 810808) and transferred him to the latter.
Q: What was the married surname of the 19thC/20thC American              Literature /          20081002
who established the first free kindergarten on the W coast of the        biography
US and wrote Rebecca of Sunnybrook Farm? A: Kate Douglas
WIGGIN (nee Kate Douglas Smith) 1856-1923. Sources:
Galaxy & OROP, with Enc Brit Online confirming that Wiggin was
her married surname.
Q: Is there a current Directory of Educational Establishments for        OCC / Education       20081002
Oxfordshire? A: No, just on the web as far as we know, though
provided Education's enquiry number (Ox 815449) as cross-
check as enquirer would like copy of the latest available - they're
working from a 1998 list!
                  Oxfordshire Libraries Answers Direct Enquiry Log

Q: the professional surname of the novelist and screenwriter who biography                   20081003
wrote the novels Hombre and Get Shorty A: Leonard (Elmore
Leonard). He wrote these two novels but not the screenplays of
the films based on them, but he did write/co-write the screenplays
of another two films. Establishing this accounts for time spent.
(Sources: IMDB and Time Out Film Guide)

Q: Six-letter surname of the 19th/20th century historian who            biography            20081003
wrote Years of Endurance and Years of Victory A: Bryant (Sir
Arthur Bryant) (Sources: Galaxy and Blackwell Dictionary of
Historians)
Q: Eight-letter name of the 5th/6th century writer of De                biography            20081003
Consolatione Philosophiae A: Boethius (Source: OROP)
Q: do we have a particular book - for son of Unipart house              catalogue/ library   20081003
employee - looked on Catalogue, we do have it, will send son in         admin.
to join. Asked how much to join the library!! Explained free but
pay for reservations.
Q: First question regarding Natwest Insurance who caller                insurance/financia   20081003
believes owes her thousands of pounds from a now-cancelled              l problem
insurance policy. Has tried the CAB and the FSA without
success. Suggested if FSA could not help she should write as
last resort to consumer champion 'Ask Jessica' at Daily
Telegraph.(column every Sat.) Will do.
Q: Second question regarding family member who has robbed               Theft/recouping      20081003
her of life savings and house by fraudulence. She has a                 money owed.
witnessed signed agreement to have this paid back but who can
enforce it? Has tried CAB and more than one solicitor, none
willing to take it on. Suggested a 1930's recipe for police - not yet
Q: Would like to find details of she went direct to Banbury Tarts,  food history             20081004
thought to have been put onto the Internet. Also, details of the
information held in Corpus Christi College on the history of the
tarts. A: found references to a 1929 recipe in a book by Florence
White. Gave enquirer working hours (though an number print benefits
Q: does increasing mybibliographical details oftotaledition in of                            20081003
hours worked is still less than 16) affect my entitlement to Income
Support? A: gave enquirer the contact telephone number for
Income Support from the Jobcentre Plus website (later
discovered that this is the number for claiming benefits, but they
should be able to advise enquirer or refer her to the appropriate
contact), and the phone number of the Oxford Jobcentre Plus
office.
Q: Essex caller trying to contact old workmate of 50 years ago,     phone number             20081003
living in Kennington. Gave phone no. from BT directory online,
who may be the correct contact.
Q: poet who wrote 'love sonnets of Proteus' and known for his       poetry/ biography        20081003
anti-imperialism. A : on OROP, Wilfred Scawen Blunt
Q: Assistance required to locate Union workhouse registers for      Local history            20081004
Witney A: Galaxy x, Heritage search x - referred to Oxon
Studies
Q: Can you tell me the Stock Exchange Daily Official List closing Financial                  20081004
price for Santander shares on 30th May 2008 ? A: Don't
subscribe to Stock Exch Daily List, nor does Ox Brookes. B'ham
Central & CBL appear to do so, supplied web links for contact
details. Also supplied prev day's closing price from FT 31.5.08
London Share Service page under Banks: BcoSantdr.
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: Can you tell me the name and contact address for the OCC        Local Govt           20081004
Director responsible for the environment? A: Letter enquirer
wished to write related to the built environment & planning
matters in Henley, so supplied contact details for OCC Director of
E&E as requested, and also for Cllr Mrs Pearl Slatter, Chairman
of Planning Cttee for Sth Oxon.
Q: Can you tell me the name of the 18thC play in which Sir         Literature           20081004
Anthony Absolue & Lydia Languish are main characters? A:
Sheridan's The Rivals (source: Ox Comp to Eng Lit via OROP)

Q: I want Betjeman's poem 'Cornish holiday'. A: Checked the vols Literature             20081004
of Betjeman's poetry, googled the title, could not trace poem with
this title. Found section of 'Summoned by Bells' - Cornwall in
Childhood, seemed appropriate. On contacting reader again,
given some lines, identified this as a section of Cornwall in
Childhood. Otherwise was going to refer enquirer to Poetry
Library.
Q:Nursery staff member looking for help on choosing picture        bibliography         20081006
books on inclusive themes. A: forwarded to children's team, also
suggested "Who next?" (junior ref) and links from KidLib website.

Q: does Oxfordshire Libraries have in stock this item, pub in         bibliography      20081006
1880s? A: not in stock. Bib details found on BL, Ref only. Not in
Bod. Suggested enquirer apply to RLB (but not able to access
info on stock for this)
Q: where can I see old sewer maps for Oxford for a project on the     local             20081006
public health movement? A: suggested contact Oxfordshire
Studies - enquirer will visit them tomorrow.
Q: enquirer has been trying unsuccessfully to reserve an item         catalogue         20081006
online. A: item is NIS; suggested enquirer apply to RLB through
her local ibrary. Explained not possible for me to do this for her,
and mentioned £3 fee.
Q: When did Peter Sykes become editor of The Oxford Times?            local biography   20081006
A: 30 July 1988 (Source: The Oxford Times, 8 July 1988, p.1)

Q: can we supply list of employment agencies that deal with      business               20081006
positions in private households - cook, housekeeper, etc. Not
necc in Oxford. A: Suggest try adverts in The Lady
www.lady.co.uk. List of agencies found by searching for SE
Region:Domestic sector on Recruitment & Employment Fedn
web site, Thames Valley addresses c&p'd into word doc, printed
out & attached to enq form for collection if required (only Oxon
one listed was 123 Recruitment Ltd in Bicester). Also suggest
browsing list of empl agencies from YP.
Q: please supply copies of Who's Who/WhoWasWho entries for biography/politics           20081007
Peter Mandelson, Andrew Smith MP & the late Robin Cook, also
obits for Robin Cook from Times, Telg & Indep. A: Printed via
Ref Online & posted with invoice
Q: where to find forms for registering a company? A: Guidance & Business                20081006
Forms 10 & 12 available online from
www.companieshouse.gov.uk, also facilities for online
registration. Forms for Memorandum Of Association & Articles of
Association "not available from CRO but can be purchased from
a legal stationer - see list in YP". Checked local YP - only one
listed is in Buckingham, though suggested legal dept at
Blackwells might be worth a try too.
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: What was the date of the USA presidential election 1960 in           politics             20081006
which Nixon lost to Kennedy? Please supply the Times report. A:
8th November 1960
Q: please supply the Who's Who entry for David Blunkett                 politics             20081006
Q: where is Freelance Photographer's Market Handbook?                   stock                20081007
Should be at 770.232 OX-R but n.o.s., have IST seen it? A: No.
Shelf check 7/10/08 10.30am - still missing. Suggest offer to get
photocopies of relevant section from an Area Ref. Enquirer
happy to consult at AB
Q: information about media company "Televisual" based in                business             20081006
Scotland. A: 2 companies identified on FAME of which one is
dormant & the other described as "data processing". Follow-up
20081007, 16.26: Televisual Data Limited identified by the
enquirer as the correct company. FAME company report for this
company printed out for the enquirer 20081007, 17.30.

Q: can we supply a list of ante-natal exercise classes in Oxford        health & wellbeing   20081007
(ring-road area) - evenings only. General
exercise/yoga/swimming/… all acceptable but must be suitable
for expectant mums. A: nothing on city site, nothing by NCT -
found some contacts for Pilates and yoga.
Q: Nursery rhyme whose first line is u___ p___ s___ u___ m___           quiz                 20081007
(possibly foreign) A: Une poule sur un mur (A hen on a wall).
French nursery rhyme.
Q: anagram of TERSEIHL - English place name A: suggest St               quiz                 20081007
Helier
Q: children's book title T___ K___ A___ M___ B___ by H___               quiz / children's    20081007
L___ A: suggest To Kill A Mocking Bird by Harper Lee                    literature
Q: advice on referring formally to the (lady) Mayor of Bicester         Local government     20081007
Town Council (in letter to Mayor's secretary) A: Councillor Mrs
Pauline Liddington (source: Debrett's Correct Form and
www.bicester.gov.uk)
Q: Ways for an Oxford theatre to reach the local community more         marketing            20081008
effectively to promote its performances and encourage people to
think of it as their local theatre A:Suggested enquirer ask local
library (or Library Service HQ) to distribute the theatre's posters
and handbills to libraries in the area or throughout the county.
Also suggested he contact Oxford Inspires, whose role includes
marketing support, and gave links to their website, including the
page containing links to other local websites with events listings
information.
Q: how can I have my posters for a concert distributed to all           Library admin.       20081008
libraries? A: take 43 copies to your local library and ask the staff
to send them to Library Service HQ for distribution to all libraries.

Q: What is the English name for the entity known in France as      quiz                      20081008
"Take it or Leave it", in Italy as "Your Business" and in the
Netherlands as "Hunt for Millions"? A: "Deal or No Deal" (the
television game show). Source: Wikipedia:
http://en.wikipedia.org/wiki/Deal_or_No_Deal
Q: what is the title of the poem by James Kirkup about a reservoir poetry                    20081008
flooding a Welsh village? A: the submerged village, in book
entitled 'the submerged village' and other poems, pub 1951,
available in Q/S
                  Oxfordshire Libraries Answers Direct Enquiry Log

Q: can we help locate crime statistics for Wantage, for Yr 7         Oxfordshire/     20081008
geography project? A: only crime stats we could identify at ward statistics
level on neighbourhood stats web site were for Fire & Rescue
Services: Fires Attended 2002-2006 (note: 2 wards in Wantage).
Detailed crime figures available on
www.homeoffice.gov.uk/rds/soti.html , tabulated statistics link, but
only down to District level (Vale of White Horse). Detailed crime
stats for some Thames Valley areas on
www.thamesvalley.police.uk, but again, not for Wantage.
Suggested enquirer contact Oxfordshire Data Observatory.
Q: initial question was do we have any books on Italian law (A:      law              20081008
No). Enquiry widened to a comparison of the legal systems of the
UK and an overseas country. A: Found reference and lending
books on the English legal system. Europa World Year Book has
directory information for each country including the websites of
their government departments, including those responsible for
the administration of justice. Suggested enquirer visit relevant
website for the country with which she chose to compare the UK.


Q: from information desk - is there a list of local fiction writers? A: literature    20081008
pamphlet 'Oxford local writers' 820.9; 'Oxford Guide to literary
Britain and Ireland' O/914.1 - both located on shelves for enquirer

Q: Can you send me information on the court system in Britain       law               20081009
and the USA and also about the punishment in both countries A:
emailed links to official websites in the UK and USA concerned
with their judicial and prison systems
Q: full text of the poem "The spring is coming resolv'd to banish / poetry            20081009
The king of the ice with his turbulent train" A: Found words and
music of this song in the book "Popular Music of the Olden Time.
Vol. 2" on Google Books. Emailed link to the book and informed
enquirer that book is also available to borrow from Central Music
Library. Further enquiry wanting full text on 20081014, replied
with link to page that shows music and lyrics, and suggested
interlibrary loan if this not successful.

Q: contact postal or email address for local author Christine        author details   20081009
Bloxham A: not able to find it, so sent details of her publisher and
Oxford Times whom she regularly writes for.
Q:is the mineral Osbornite, discovered by my ancestor George         geology          20081009
Osborne in 1852, still in the British Museum? If not, where is it?
How did it reach the BM? Did he deliver it himself from India to
the BM? Can I have a photograph of it? A: no result on BM or Nat
Hist Museum websites. not in Britannica. Google gives many
results, good description on mineral.galleries.com. Letter to
'Nature' Feb 1870 describes finding of sample and gives scientific
info. sent these 2 items to enquirer together with contact details
for BM
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q:full text of the poem containing the lines "When to the scenes     poetry            20081009
of our boyhood returning / Backwards our footsteps will wander
alone / Bright be our thought and strong be our yearning / As we
remember the days that are gone". A: unable to identify the
poem. Found one reference to two lines almost identical to the
first two, described as being from "the end of term hymn", but
found no other reference to this hymn. Suggested enquirer
contact the Poetry Library who offer a poetry queries service. See
email reply for further details.
Q: Companies on FAME database with turnover of £5m to                business          20081010
£250m, with turnover growth rate of 20%+ in each of the last
three years for which data is available.
Q: the surname of the English television personality who             Books             20081009
dismissed the work of Robert Burns as "sentimental doggerel" in
the foreword to the latest edition of Chambers Dictionary A:
Paxman (Source: NewsUK)
Q: wanted, Polish language tutors in Chipping Norton area.           languages         20081009
Second enquiry from this language school, prev. enquiry
received on 2/9. A: nothing new found, re-iterated previous reply
(enquiry 257)
Q: I have 12 lines of a poem 'do not stand at my grave and weep'     poetry            20081011
- is there any more? Is 'I am in the next room' part of it or
separate? A: poem is just 12 lines, alternative final couplets,
author uncertain. 'I am in the next room' is prose passage by
Henry Scott Holland.
Q: enquirer from ICT at OCC is compiling web page for OCC site       allotments        20081011
on allotments. How many, where are they, how to get one? A:
allotments managed by town and parish councils, no centralised
contact, lengthy research needed. Explained all this to enquirer.

Q: enquiry for specific book on transport demand management.         catalogue         20081011
NIS. Checked catalogue. Another likely title on PRF. Enquirer
does not wish to reserve at present. Explained procedures and
charges for RLB
Q: copy of Party Wall Act 1996 wanted. A: talked member of           legislation       20081010
staff through locating this on OPSI web site using PN computer

Q: what do the police in the USA do to reduce crime? A: gave         policing in the   20081011
enquirer a link to the website of the FBI's Office of Law            USA
Enforcement Coordination, which has links to law enforcement
organisations at the different levels of government in the USA.

Q: biographical information on four Eynsham soldiers who died in local history         20081011
the First World War, whose names are on the local war memorial
A: referred the enquirer immediately to Oxfordshire Studies as
they will be familiar with the resources available to answer this
enquiry
Q: information wanted about Peter Stolypin's reforms in Russia    history              20081011
when he was Prime Minister 1905-1911 A: extracts from 3
textbooks (ISBNs 1842126784, 0198605110 & 0195121791) on
Russian history faxed to BA-R for reader to collect there (one
was i/s at BA-L but on loan, NE has no fax machine).
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: do we have a map of parish boundaries for Oxford city? A:            Local / maps      20081011
located the administrative boundaries map from OX-D, and also
referred enquirer to Oxon Studies for anything more up to date
via their digital mapping resources.
Q: request to hire orchestral set of Schubert Mass in G A:              music sets hire   20081013
forwarded to Music Library to answer and informed enquirer I had
done so.
Q: location of parish records for 5 places on Oxon. A: referred to      local studies     20081013
Oxon Studies
Q: When were the houses in Station Road, Didcot built, and by           local studies     20081013
whom? A: from "The railway comes to Didcot" by Brian Lingham -
road opened 1847, houses built by GWR in 1903.
Q: Current punishment for murder in Britain nowadays. A: links to       Law               20081014
Liberty your rights website, where Life sentences and Criminal
Prosecution sections give details.
Q: Polish language tutor in Chipping Norton. A: Same as 454.            Languages         20081014
Gave link to Polish Chaplaincy in Oxford, nothing in OCC classes
or OUDCE, nothing at Brookes, no Polish clubs in clubs list. Daily
info has advert for children's tuition.
Q: Local access to British Standards? A: Gave details for Bucks         Standards         20081014
Libraries, from our notes.
Q: Are we likely to take out subscription to Stanley Gibbons            Philately         20081014
online service? Reader wants to use SGBritish Commonwealth
directory, no current lending edns in stock & not easy to use ref
copies in conjunction with stamp collection at home. A:
Subscription query referred to PL(IS) who holds budget for online
services. As short-term solution, arranged for BA-R to transfer
2007 edn (about to be WDS when immediately-superseded ed
rec'd from OX-R) to OX-L and to send it to CN for reader to
borrow.
Q: help in finding suitable picture books for a mother whose son        child behaviour   20081014
has a problem communicating when he is hungry and expresses
himself by unsuitable behaviour A: suggested Oxfordshire
Children's Information Service as a possible source of help.
Emailed staff in Children's Team, who replied that she can't think
of anything relevant in stock at present but will see if she can find
anything suitable. Informed CO of this. If the material
subsequently gathered together by CO is not suitable they will
contact Children's Team and if help is needed in identifying a
support group they will contact OLAD.
Q: Do we know of details of soldiers of Oxon & Bucks Light              local studies     20081014
Infantry Regiment who died in WW1? A: Passed call to OxS, who
mentioned that they have some listings for the regiment, also CD-
ROM of Soldiers died in the Great War (also a website),
Commonwealth War Grave Commission website for WW1,
WW2, and subsequent wars where soldiers buried. Also National
Archives website, some of NA material available via Ancestry.

Q: direct assistance to Enquirer 449 with FAME search and               Business          20081014
(more time consuming) help manipulating the output format to
meet her requirements at minimum cost to her.
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: enquirer has been told by the police in an encounter with them law                   20081014
that they were acting under powers conferred by legislation
amending the sections of the Criminal Justice and Police Act
2001 concerning the consumption of alcohol in designated public
places. Can we find the legislation for him? A: used LexisNexis,
CANS, Stone's Justices' Manual and Butterworths Police Law,
but was unable to identify the amending legislation in question.
Advised enquirer to go back to the police and obtain as precise
as possible a reference to the amending legislation and then
come back to the library with the details and that we would
attempt once more to find the legislation in question.

Q: help needed locating historic phone books on Ancestry A:          historical phone   20081014
Search - All Ancestry Titles - Narrow search to Directories &        books
Member Lists - British phone books 1880-1984
Q: can you provide any toxicity information on hexaamine             Toxic substances   20081014
ruthenium? Failing that, and more likely, can you point me in the
direction on somewhere/one who might be able to provide such
information? A: No (since cancelled Croner Hazardous
Substances), but suggested HSE Contact An Expert, Advisory
Cttee on Toxic Substances, Biotechnology and Biological
Sciences Research Council, British Library Sci Tech & Medicine
dept, Medical Toxicology Unit Library at Guy's & St Thomas'
Hospital Trust &/or Radcliffe Science Library (if have OULS
access). See e-mail reply for links if required again.



Q: Demand [sic] to purchase previous week's issue of Church           Library admin.    20081015
Times (with supplement about George Bell) referred to IST by
RG & PK. A: Explained do not sell any items still required for
library stock, & do not reserve items for sale in advance of
withdrawal, but no reason why we should not sell it (in same way
as withdrawn books) after the 6 week file period. Worked out the
date when likely to be superseded and suggested enquirer
contact Periodicals Room direct then as they handle periodicals
files and also sale of withdrawn stock. Discussed with RG &
DWB, and "Do not discard" label added to copy to prevent
accidental withdrawal.
Q: are the electoral registers for Wantage (villages of East and      family history    20081015
West Hendred) available online? Enquirer wishes to find address
for his grandmother, married in Wantage in 1901, and wants to
consult electoral registers 1901-1916. A: no evidence of electoral
rolls being online, but small villages' voters listed alphabetically,
so should find granfather's name fairly easily. Gave contact
details for Berks Record Office in Reading.

Q: has 'La Ley de la Attraccion' by Camilo Cruz (2007) been          bibliography       20081015
published in English? A: c/t on BDS, Amazon, BL, OLIS,
Blackwell, author's website. Conclude 'no'
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: I have to do a small study on embroidery from 900AD to the Embroidery                  20081016
12th century. Showing some illustrations. I am finding it hard to
find any books on this subject. Can you help? A: Suggested
Dodwell: Pictorial arts of the West 800-1200, Jones: History of
western embroidery, Messent: Bayeux Tapestry Embroiders
Story (and other books on Bayeux Tapestry), and more specialist
collections Westminster art & Design Lib, Nat Art Lib &
Embroiderers' Guild Lib. Enquirer phoned to ask Central to check
shelves for items, to come and pick them up. (queried likely
period to get to branch, and has time constraints.)

Q: local courses for speakers of other languages to improve their     adult education     20081016
English, other than EMBS. Offered some suggestions.
Q: Dates in 1980's when a local councillor served on City             Local history /     20081016
Council. A: Referred to Oxon Studies                                  local politics
Q: Do we still have previous printed edition of DNB? A: No.           Biography           20081016
Advised member of staff how to find the earlier entry as well as
the new one via ODNB online.
Q: there are no Farsi books in the reading library, can she donate    library stock       20081016
some? Passed email on to LR, HW.
Q: elderly lady living on very small pension, wants to find charity   charities           20081016
that can help. A: checked 'Guide to grants for individuals in need'
and gave contact details of 2 charities possibly suitable. Also
suggested contact CAB for personal advice, gave contact details
of nearest bureau.
Q: I want to start tracing my family tree, but I am adopted and my    family history      20081017
mother was a foreign national who returned home after I was
born (in the UK). How do I start? Do you have any books which
would help? A: books, OxS and Ancestry, but minimal help for
overseas records. Suggest www.genweb.org and
www.cyndislist.com. Also a group for adoptees of the relevant
country on Yahoo.
Q: To whom could enquirer be referred regarding a solicitor           Legal services      20081017
working for unusually named firm in Oxford in period 1984-1990?
Local directories have proved useless in tracing him. A:
Suggested the Law Society, and gave London address and
phone no. from their website.
Q: Do you have 'Theory and practice of translation' and               library catalogue   20081017
'Translating as a purposeful activity' in stock in the county? A:
No, neither of them. Explained how can obtain RLB item for
reader, gave them our catalogue web address. Checked Oxford
Brookes catalogue online and found one. Gave details of public
use of their libraries and times.
Q: Are you (OLAD) 24 hours a day service? (Teacher checking           Information         20081017
what we provided before giving details to sixth form students). A:    services
No, we are Oxon staff only, PN Enquire that you mention is
indeed a service that can be accessed at any time, and involves
other authorities and countries.
Q: I am putting in a planning application and have been told the      maps                20081017
library will have the 1:1250 map I need to show details A: OxS
have these maps but unsure whether copyright allows them to be
used for planning applications. No answer when transferring call,
gave number to enquirer to try himself.
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: Websites that show how to do face painting for amateur for    Internet/Face        20081017
adults. A: www.chiff.com/art/face-painting.htm has links to      painting
various websites. (Cobra has note of trade association of face
painters).
Q: rather difficult to understand letter from a lady in Abingdon local services       20081018
asking for info/address for DHSS, social services and "Medicus
in Sharon Grup HSA". A: Found first 2, concluded last one was
probably Sovereign Housing Association. Rang mobile number
given, no answer, left message to phone. phoned her again later,
discovered third question was address of HSA health insurance.
Sent letter giving these addresses.

Q: HT have customer wanting list of Oxford colleges with             Oxfordshire/     20081018
founding dates. Customer just leaving library, took contact          statistics
number, A: soon after ringing off remembered 'Encyclopaedia of
Oxford' on office shelf, list on p100. phoned customer for address
and posted photocopy.
Q: staff member wanting info on Kobe earthquake in Japan in          earth sciences   20081018
1995 and on British droughts. A: suitable books on British
weather on Galaxy. Lots of info on earthquake on internet. E-
mailed enquirer.
Q: Do the libraries sell Reference books, in particular "Who's       library stock    20081018
Who" and "Debrett's" - A: We do sell Reference books, but since
Who's Who is online we only buy paper copies for the 5 largest
libraries and those libraries will keep the books as back copies.

Q: enquirer wants to obtain university prospectuses for his          prospectuses     20081018
college, wanted to know how to get hold of them. A: gave contact
details for both Heist and Hecom.
Q: enquirer is setting up a book group with friends and wants to     book groups      20081020
know if Oxfordshire Libraries lend sets of books. A:No -
summarised current procedures. Possibility that this may be
allowed in future.
Q: enquirer wished to renew books borrowed from the Central          library admin.   20081020
Library A: gave her the Central Library renewals phone number,
the 24-hour renewals hotline number and the URL for the library
catalogue, through which books can be renewed - mentioned that
she needed her membership number and PIN for the last two
methods.
Q: enquirer wishes to donate to RAF Benevolent Fund. Do we           charities        20081020
have address? A: address & phone no. found on Fund's website

Q: branch has enquirer wanting British Standards A: gave details British Standards    20081021
of Bucks service, and contact details
Q: enquirer has copy of an educational research report published bibliography         20081021
by OCC on loan from Brookes library and wants to get her own
(Transition, Foundation stage to year one, OCC pubn.2006.) A:
established contact with relevant department at OCC and
obtained contact details.
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: as much biographical information as possible on Flvop [sic]       biography /           20081021
Obeck, who set up a foundry striking medals in Hungary. He           medals / history of
appears on a medal dated 1930 celebrating the unification of         Hungary
Budapest. Ideally enquirer would also like an inventory of the
medals struck at his foundry. A: his name was actually Fulop O.
Beck (or Beck O. Fulop) and the best information I was able to
find was brief biographical information and illustrations of some of
his work on the website Fine Arts in Hungary:
http://148.6.0.90/frames-e.html?/english/b/beck_o/index.html

Q: would like to obtain a sound recording of the broadcast made        history             20081022
by a local islander when the Falkland Islands were invaded on 2
April 1982 A: Islander in question was Patrick Watts, the
manager of the Falkland Islands Broadcasting Station, who kept
broadcasting during the invasion. A near-complete recording of
his broadcast was made by Miriam Booth of the British Antartic
Survey and extensive sections were broadcast on Radio 4 in
March 2007. An audio clip of Argentine soldiers entering Watts'
studio is on the Radio Netherlands website.

Q: We have been asked to find out about any books which could metal detecting              20081021
help a reader's husband with his hobby of metal-detection -
specifically, identifying objects found (coins, brooches etc.). A:
list compiled from HJ & Blackwells web sites & attached to
answer. Also suggested www.greenlightpublishing.co.uk - "the
UK's largest publisher on metal detector & archaeological site
finds". Nothing current found on Galaxy though suggested
general books on collectables & small metal artefacts might help
identify "finds" - may be matter of requesting titles of interest via
RLB.


Q: enquirer is a member of a reading group at Witney Library           reading groups      20081021
and is setting up another group of her neighbours. She wants to
know if she can use the reading group collection. A: explained
current procedure - forwarded enquiry to R & L
Q: Exact date when Edward Heath was appointed Lord Privy               Politics /          20081021
Seal in 1960 & relevant entry from TDA. A: 27.7.60 (source:            Biography
British Political Facts 1900-2000. TDA 28.7.60 p10,
Q: enquirer wants to see copy of a book with a title like 'book of     bibliography        20081021
famous philanthropists' probably pub in 19th cent. Particularly
interested in one person mentioned in it (James Cox - not in
ODNB) who was a Wesleyan minister. A: suggested contact
Wesley Centre, Oxford Brookes, for more information on the
minister. No trace of book with that title, four other possibilities
found on Bodleian and Copac. When enquirer phoned back,
gave her details of these books. Three seemed promising to her
and she will apply to join the Bodleian in order to consult them.

Q:Mobile user enquirer wants information on Bastien-Lepage             Art                 20081022
(1848-1884) artist. A: French artist, article in Oxford Art Online
(Grove Art Online and Benezit. Printed off and sent to North
Mobile.
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: FAME search enquiry passed on by OX staff. Businesses in Business                       20081110
Oxon by postcode (not specified) with under 50 employees
covering building trades, gardens & landscaping, health &
beauty, domestic services, car repairs, taxi/transport, food shops,
farm shops, restaurants etc. A: Awaiting clarification from
enquirer about required postcodes. Note however that many
small businesses in these categories may be sole traders &
therefore not registered with Companies House(therefore not
listed on FAME). Precisely the kind of enterprises covered by the
Oxfordshire Business Directory (RIP) which we can no longer
answer satisfactorily. Note also our licenced download limit of
1,500 companies. Update: enquirer visited OX 3.11.08 &
established precise criteria incl SIC codes, postcodes & output
requirements. Search exported & emailed 10.11.08

Q: Reader unable to access Ancestry via Ref Online from home          Ref Online           20081023
computer. A: terms of our licence are that this is only accessible
via a library service computer.
Q: We told enquirer the date when Edward Heath became Privy           newspapers           20081023
Seal (enq 502). He says H of C library have confirmed this and
told him there was an article in The Times on 28th July 1960.
Can we supply him with a printout? A: in fact this article has
already been found and posted to him (see above)
Q: enquirer's daughter has recently joined at Kennington. She         Library admin.       20081023
has just received confirmation of this but not the library card.
Where is it? A: suggest she contact Kennington Library
Q: do we have copy of 1829 Metropolitan Police Act (original, not     history / statutes   20081023
as amended) A: Not the original. We have version as at 1875
(which enquirer said was still fine for their purposes) in Statutes
Revised Vol VI 5 Geo IV-1&2 William IV, AD 1824-1831. Also
referred enquirer to English Historical Documents (941 OX-R),
which contained a letter from Peel which was of interest to
enquirer, and to "Official history of the Met Police" (363.20941).

 Q: enquirer is looking for unemployment and deprivation            statistics             20081023
statistics for Adderbury. A: labour market statistics for any area,
down to ward, on www.nomisweb.co.uk - deprivation statistics on
www.neighbourhood.statistics.gov.uk
Q: visitor to information desk needs to find references in recent   ref online             20081024
tabloids for a piece of coursework she is doing. A: happened to
be passing the desk at the time so was called in and
demonstrated News UK to enquirer.
Q: further enquiry . - address of natural history museum (still     genealogy              20081024
trying to track down her Osbornite) and how to find out about her
forebears in India. A: gave address of museum, also contact
details for India Office Library and Records, and cost of their
research service. Checked online and here were very few entries
on the site so transcribed these and sent them to her.

Q: enquirer at branch wants to know if there are tea dances in events                      20081024
Witney. A: yes, every Wednesday afternoon at the Langdale hall
(details on Oxford Mail website)
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: enquirer is applying for foundation course at art college in         grants           20081024
London and is looking for sources of funding for living expenses
and materials. A: local authority maintenance grants available for
FE courses - info on OCC website. Also some possibilities in
Educational grants Directory. Also gave locations of useful Ref
books. In second email also supplied link to
www.support4learning.org.uk/money which has extensive
information on sources of financial support and advice available
to students at different levels of study.
Q: caller would like to see a copy of two pictures (one by              art              20081025
Gauguin, one by Rossetti) not in books he has looked in.
Reserved two art books from OX-L and sent to HT library for
collection, happy to pay reservation fee.
Q: any contact details for David Loshak, who was a Daily                biography        20081025
Telegraph reporter and staff correspondent from 1963 to 1983 A:
Internet searching yielded a London phone number for a
freelance journalist of the same name in the field of
health/medicine, from a PDF dated 1 Feb 2005. Enquirer phoned
back saying that he had phoned number and it did not accept
incoming calls. Gave him phone number and address of website
(clickintopr.com) and website publisher (Ainsworth Maguire) to
contact for further information.
Q: supplier of shoes for Barbie dolls A: gave enquirer phone no.        business         20081025
for the Consumer Response Dept. of the manufacturer of Barbie
dolls, Mattel UK Limited, and the phone nos of two toy shops, the
Pied Pedaller in Thame and Hamleys in London.
Q: when does the Central Library close today? A: 5.30pm                 Library admin.   20081025
Q: is the Central Library open on Sundays A: No                         Library admin.   20081025
Q: enquirer gets library books for her housebound mother. She           books            20081027
has just read all of Nicholas Evans and liked them, what should
she read next. Has already consulted library's fiction guides. A:
suggested try out reading websites eg. www.whichbook.net and
www.lovereading.co.uk to choose books by preferrred
category/genre.
Q: I'm in the Reference Online page and can't find Ancestry A:          ref online       20081027
need to click on 'are you using a library computer?'
Q: visitors to Information Desk had travelled from Banbury to           local studies    20081027
Central to consult previous editions of the Oxford & Banbury
Yellow Pages which they had been informed were in Oxfordshire
Studies, only to find that OxS was closed. Phone call from
Information Desk for advice. A: I spoke to staff in OxS who
agreed to let the visitors look at the directories in the Lending and
Reference Library. I took the books downstairs and returned
them to OxS afterwards.
Q: information wanted about facilities for teaching people IT skills    ICT              20081027
at Oxford City Library. A: referred enquirer to Bee-Online.
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: We've had a request which is proving to be challenging. Can Maths                    20081027
you offer any help on the subject of "Complex analysis"
(mathematics). Any books on this in county stock would be
welcome. A: C/t anything in County stock, or any books with
chapters on subject on OX shelves. 2 titles identified as possible
for RLB request (Priestley: Intro to Complex Analysis 2nd ed,
ISBN: 9780198525622 OUP 2003 and Complex Analysis by
Kodaira et al, ISBN: 9780521809375. CUP 2007). Also material
on INTUTE web site at http://www.intute.ac.uk/sciences/cgi-
bin/browse.pl?id=25581 .

Q: how should enquirer address Archbishop of Canterbury in a        Etiquette           20081027
letter? A: Read out options for both formal & social from
Debretts Correct Form.
Q: I can't read my own writing, what was the phone number           biography           20081028
OLAD gave me for a company in Bury? A: Used information
(paper file) about enq 516
Q: enquirer wants to do a German course and has had a demo          catalogue           20081028
disc sent to him which is very expensive. Do we have it available
to borrow? A: not the particular one he wants - discussed merits
of some of the others. No reservation made.
Q: what are the French, German and Italian equivalents for          foreign languages   20081028
Ichthyol, the English proprietary and generic name for an eczema
ointment? A: looked through all the French, German and Italian
dictionaries in OXR and found the German (Ichthyol) and Italian
(ittiolo) equivalents. French equivalent possibly ichtyol, though
English equivalents are given variously as ichthammol and
Ichtyol. Enquirer will come into Central and check dictionary
entries for herself.
Q: enquirer heard on the BBC last week that free computer tuition   ICT tuition         20081029
was available in libraries and phoned for more information. A:
one or two libraries offered free Internet taster sessions during
the Family Learning Festival. There are four "IT hubs" in Oxford
and Horspath offering free training in computer skills (OCC
website). Bee-online Centre does not offer free computer
courses, but concessions are available for people on benefits.
Phone number for information on fee-based ICT courses offered
by Oxfordshire Adult Learning is 01865 842670. Ethnic Minority
Business Service provides free vocational training in IT skills.

Q: Who were the MPs (and Recorders) for Abingdon 1654-             Local history        20081029
1680s, and information re Thomas Holt of that time. A: CT any
really reliable source (Wikipedia listed some MPs), so referred to
OxS, Berks Record Office and Reading Library. It emerged that
enquirer had contacted HOC lib, but they only have secondary
sources, and he has had contradictory information.

Q: Who wrote the poem 'Hanaker Mill'? A: had been recorded          poetry              20081029
with this spelling as a song by Edgar Breau, but correct spelling
is 'Ha'nacker Mill' and poem is by Hilaire Belloc.
Q: 'spewg' is a Scottish dialect name for what type of bird? (7     OED                 20081030
letters) A: nothing with this spelling - OED gives 'sprug' as
Scottish dialect for sparrow.
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: is it possible to print a whole issue of the paper from Times     Ref Online   20081030
Digital Archive so that a commercial printer can reprint it as a
newspaper? ( considerations to answer - technical - copyright -
subscription terms) A: it is possible to save whole pages as pdf,
though it would be better to save these electronically rather than
print them. But copyright does not allow electronic copying, only
printing. Enquirer returned to information desk later in the day,
and time-consuming process of attempting to print ensued.

Q: contact details for companies which manufacture medical        business        20081103
equipment and hospital furniture. Enquirer would like the
information supplied in electronic format. A: Files exported from
FAME to disc, arranged for this to be collected from BA-R.

Q: collective name for the trilogy of plays which includes "Table Literature      20081030
Manners", "Living Together" & "Round & Round the Garden". A:
The Norman Conquests by Alan Ayckbourn
Q: Date of journey by two friends to Scotland, written up as      Literature      20081030
"Journal of a tour to the Hebrides" & "Journey to the Western
Isles of Scotland". A: 1773 (trip by Samuel Johnson & James
Boswell. Date confirmed via Oxf Comp to Eng Lit on OROP)

Q: could we find books on the engineering design (not             engineering     20081030
electronics) of atm (automatic teller machines)? Enquirer happy
to purchase. A: bib sites give some results but not possible to
evaluate (esp since atm also means 'asynchronous transfer
mode'). Suggested he search Blackwell, BL, Intute, TSO
Bookshop; also discovered Centre for the study of financial
innovation.
Q: do any libraries have the printed Oxford City Council Choice- housing          20081031
Based Lettings newsletter? A: No. Libraries provide access to the
Oxfordhomechoice website through People's Network computers.
Gave PE the details of outlets for the printed newsletter in the
Littlemore, Rose Hill and Cowley areas.

Q:wishes to make an English Longbow. Not yet a library member. craft              20081031
A: found books in OX/S and many articles on internet, left
message on phone - enquirer will join at DI and reserve the
books - Galaxy details e-mailed to DI.
Q:wants to see article from 1961 journal. A: can make ILL for £3 literature       20081031
or join Bodleian for £5 a week (but article is at Nuneham)
Q: do OAPs pay the standard reservation charge or a reduced      Library admin.   20081031
amount? A: gave the enquirer the full details from the yellow
leaflet on reservation charges for books and audio books

Q: information on the modern version of the Archimedes screw      engineering     20081111
pump, its contemporary applications and how the design is
chosen for any given application A: no substantial information in
the printed reference or lending stock, but gave enquirer two
references. Also gave him phone numbers of British Pump
Manufacturers Association and the Institution of Mechanical
Engineers. Found several web pages with descriptions of present-
day applications. Wrote letter including URLs of these and
suggested search strategy for finding others.
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: the professional forename and surname of the 20th century           literature         20081031
British author who wrote the novels Ending Up, I Want it Now and
That Uncertain Feeling A: Kingsley Amis
Q: the professional surname of the 19th/20th century American          literature         20081031
author born Edith Newbold Jones, who was the first female to win
a Pulitzer prize in the 1920s. A: Wharton (Edith), whose novel
The Age of Innocence (1920) won the Pulitzer Prize for the Novel
in 1921
Q:What 4-letter name preceeds ' a tale of the great dismal             literature         20081031
swamp' in the title of an 1856 American book?A: Dred, by Harriet
Beecher Stowe author of Uncle Tom's Cabin.
Q: model constitution of an athletics club, in particular rules for    club               20081115
organising the AGM and EGM of an athletics club (or, failing this,     administration
of clubs in general) A: there are resources for sports and
athletics clubs on the websites of the Sport England Clubmark
scheme and of UK Athletics, including sample constitutions, and
resources to support sports volunteers on the runningsports
website. Emailed enquirer with links to these resources.

Q: which ten-letter word denotes an abnormal fear of vehicles,         etymology          20081031
the first element of the word deriving from the Greek word
meaning "holding". A: ochophobia ("ocho" from the Greek
meaning "holding" or "capacious"). The book Suffix Obsession,
by Alan Michaels, lists amaxophobia as meaning either fear of
vehicles or fear of being in a vehicle and offers ochophobia as a
synonym.
Q: How do we log into UKOP on the Information PC, after the            Internet           20081101
icon. A: We no longer subscribe to UKOP, due to lack of use. PL,
IS recommended either TSO or OPSI, depending on what the
enquirer wanted.
Q: What is the shortest English word to use all 5 vowels? Heard        English language   20081101
on Today programme this week, about 8.10. A: 'Today' archive at
BBC for Thursday 30 October, shows item with EUNOIA as the
answer. Gave this and link to the archive (so enquirer could listen
again to it).
Q: history of the Arklow Pottery, County Wicklow 1934-1980s.           art                20081101
Customer had already tried specialist collectors' magazine
publisher. Sent details of Arklow Historical Society and local
library service, and details of general local history title. No book
dedicated to the pottery or website info apart from small entry on
www.http://www.studiopottery.com/
Q: Details of Oxford City Council Home Choice housing service.         Local government   20081101
A: Printed out and supplied leaflet to customer.
Q: Information about trains used by Witney Blanket Company in          Local history      20081101
early 1900s. A: cannot trace any helpful information in Local
Studies lending stock. Forwarded to OxS.
Q: The name of a small French island with a famous literary            Literature         20081101
connection is the same as the title of a poem, probably the most
famous written by a certain 19th/20th century British writer. A:
Probably If, an island where the Chateau d'If is found, setting for
part of The Count of Monte Cristo, also If by Rudyard Kipling.

Q: BI's internet is down and they need a phone number for the          phone no           20081103
energy saving trust who should be doing a display in the library
this morning and haven't turned up. A: office phone no found on
website
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: contact details for Scrabble group in Oxon - enquirer is sure    local clubs           20081103
there is one but branch staff can't find on Local Clubs & Societies
database. A: 5 clubs listed in Oxon on Assn of British Scrabble
Players' web site -
http://www.absp.org.uk/publications/clublist.xls. Nearest to
Oxford city seems to be Abingdon.
Q: can we identify village on Sth coast featured in TV programme topography               20081103
"Coast" where too many pebbles were excavated from the beach
and the village fell into the sea during a storm? A: Hallsands,
near Kingsbridge in Devon, was featured in Coast Series 1 (The
Wild West - Exmouth to Bristol). See
http://www.bbc.co.uk/coast/programmes/02-exmouth-bristol.shtml

Q: contact details wanted for former MP Tam Dalyell. A: The          politics/biography   20081103
Binns, Linlithgow, Scotland EH49 7NA Tel: 01506 834255
(source: Who's Who online)
Q: can you help me log on to the Oxford Dictionary of Biography      Reference Online     20081103
from my home computer? A: guided the enquirer through the
procedure
Q: Do female film directors treat female actors in a more positive   film                 20081105
way than male directors? (media studies school essay) A: unable
to find any materials which addressed this particular topic.
Entering search term "women film directors" on www.intute.ac.uk
results in 21 possibly relevant websites. BFI website
www.bfi.org.uk has resources for film research and education.
Gave these website details to enquirer, and Oxford Brookes
University Library website as local library most likely to have
relevant resources.
Q: Date of August Bank Holiday Monday in 1954 A: 2 August            calendar             20081103
(source: Whitaker's Almanack 1954)
Q: Follow-up to 549. What dictionaries were checked for              Language             20081105
EUNOIA, any further places? A: Not in printed sources, and most
online referred to the work by Bok. Online Medical Dictionary had
medical meaning dated 2000. Aristotelian use of this term also
found.
Q: do you have Purcell's Trumpet Voluntary on CD? A:                 music                20081104
transferred enquirer to Music Library
Q: I am involved with a charity concert in Oxford. Do we need        copyright            20081104
copyright permission to read short extracts from various authors?
A: Copyright, Designs and Patents Act 1988 section 59 says '
the reading or recitation in public by one person of a reasonable
extract from a published literary or dramatic work does not
infringe any copyright in the work if it is accompanied by a
sufficient acknowledgement'
Q: Times obituary for Baroness Evelyn Sharp and Who's Who            ref online           20081104
entries for her and for Tam Dalyell A: supplied
Q: the Daily Mail last Saturday or the Saturday before had an        newspapers           20081104
article in the property section about a house in Charlbury Road.
Can you trace it? A: not on News UK. Full text of DM online only
available to subscribers. Suggested he contact the paper direct.
gave contact details
Q:In which county is the village of Barkston Ash ? A: North          geography            20081104
Yorkshire
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: the date on which Rupert Murdoch bought The Sunday Times            history        20081104
A: 13 February 1981. Source: article in The Times of 14 February
1981 entitled "Times sale completed [last night] with £12m
payment". Printout of article supplied.
Q: the date of the General Election in February 1974 A:                politics       20081104
Thursday 28 February 1974
Q: request to supply a printout of the Who's Who entry for Rupert      biography      20081104
Murdoch A: printed out and posted
Q: what was the ration size for red meat & bread during WW2 (inf       history        20081105
needed for talk this afternoon). A: not a question with an
absolutely straightforward answer as what was or was not on
ration varied. In general, however, the meat ration incl beef,
corned beef, veal, mutton & pork was rationed by price rather
than weight to maintain the customary choice between quantity &
quality. Initially 1/10 (one shilling and tenpence) per week, it was
reduced to 1s.2d. which was the ration for much of the war.
Bread was not rationed until July 1946. The basic adult ration
was 9 bread units per week, with a large loaf costing 4 bread
units & 1lb flour, 3 bread units. Sources: Zweiniger-
Bargielowska. - Austerity in Britain: rationing, controls &
consumption 1939-1955 shelved at 941.084 OX-R: Dorling
Kindersley. - World War II day by day O/940.53 OX-R: Times
Digital Archive particularly article on 28th June 1946 p 4, headline
"Rationing on July 21st of bread & flour".

Q: information on constructing a mailing list for businesses A:        business       20081105
explained options for accessing FAME, both the read and print
access in the Central Library and provision of an electronic
mailing list via the Answers Direct service. Enquirer will either
come into the library and use the FAME DVD and make a
printout or will contact OLAD for an electronic mailing list.
Informed her of the costs and the limit on the number of company
records.
Q: Answer to current affairs acrostic S_ M_ S_ A_ E_ M_, an            quiz           20081105
event which took place 2nd Nov 2007 A: regret unable to
suggest answer, having tried News UK (too many articles, in
absence of keyword), Keesings Record of World Events,
Britannica Book of the Year, Google & BBC Web Site "On this
day" section.
Q: Cryptic quiz clue to which answer is a sports ground: "no           quiz           20081105
more tests" A: regret this defeated us too.
Q: The ratings for three television programmes broadcast in 1970       broadcasting   20081106
and 1971 A: referred the enquirer to Bournemouth University
Library, which has a special collection of materials on
Broadcasting Audience Research, including data from JICTAR,
the Joint Industry Committee for Television Advertising
Research, which supervised and commissioned ratings from
1964 to 1981.
Q: I have 3 photocopies of wills dated 1815 and 1830. I can't read     genealogy      20081105
the handwriting. Can you recommend anyone who can help me?
A: suggested Oxfordshire Record Office, Oxfordshire Family
History society, or list of researchers on Oxfordshire Studies
page, and gave contact details
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: For what dates was Michael Foot leader of the Labour Party?          Politics         20081105
(Years only will do) A: 1980-83 (Who's Who). Formally stepped
down at Labour conference, Friday 7th October 1983 (TDA).

Q: what is the prevailing wind in Abingdon? Enquirer wishes to          weather          20081106
stake some young trees and wants to know where to put the
stakes for maximum support. A: unable to find the information
online or in Oxfordshire Studies. Gave enquirer the phone
numbers of RAF Benson, which has a Meteorological Unit, the
Radcliffe Meteorological Station of Oxford University's School of
Geography and the Environment, and the Met Office Customer
Centre.
Q: enquirer has some details of his great-uncle killed in WW1.          family history   20081106
wants to find out exact birth date and whether or not he was
married. A: checked ancestry without success. Suggest he
comes to Oxfordshire Studies to check for himself

Q: in which year was the Spanish fashion company Mango         business                  20081106
founded? A: 1984. This particular fact is not on the company's
websites, nor is the company in the International Directory of
Company Histories, but having found a reference to 1984 on the
web I confirmed the date from several webpages by searching
using the string: mango founded barcelona 1984.

Q: enquirer is looking for illustrations of charity history for      history             20081106
discussion with groups of young people - particularly interested in
apprentices, soup kitchens, clothing clubs. Asked for a book. A:
only one possible found and reserved for him, suggested a visit
to look at children's history books, also suggested some
searches on Google images.
Q: enquirer wanting details of careers in aviation for a project A: careers              20081107
Thame had found a book in Central to reserve. Suggested
enquirer visit Oxford Airport website, as they run aviation training
courses.
Q: enquirer says he has lost the date when Alfred Morris was         politics            20081107
appointed opposition spokesman for the disabled (enq no
205/212, 20080826). A: in fact we hadn't found exact date last
time, further research with the Times produced announcement of
list of spokesmen Thurs 12th Nov 1970. printout sent.

Q: Is EUNOIA acceptable in Scrabble? Is it a real word or simply        Language         20081107
made up by Christian Bok? A: Not acceptable according to online
sites for Chambers (and Collins). Gave reader the meanings from
the sites found for enquiry 561 and contact number for AskOxford
(OUP).
Q: list of support groups and organisations in Oxfordshire for          local            20081110
foreign nationals A: best source is the directory of voluntary and      organisations
community organisations on www.oxnet.org.uk, though it is
necessary to select more than one category of organisation to get
a list of all relevant ones.
Q: I can't find any books on education degree reading list on           libraries        20081107
Oxon catalogue, can you give me an idea of the class no. to
check for similar titles. A: 370.193 for sociology of education, also
try Brookes catalogue, gave details of which campus, and URL
for catalogue.
                Oxfordshire Libraries Answers Direct Enquiry Log

Q: name of an eccentric American poet known for her creative    literature            20081110
metaphors, first name Emily, various letters of her nine-letter
surname known A: Dickinson (source: OROP, in which the
Oxford Companion to American Literature refers to her "daringly
precise metaphors").
Q: enquirer in Central wants simple info on procedures for an   law                   20081110
inquest especially when a jury is involved A: suggested trying
Stone's justice's manual
Q: details of any daytime music classes - guitar mentioned but  music                 20081110
could be any instrument. A: Guitar classes for beginners at
Chipping Norton Mon 10-12 (contact tel: 01608 641644) &
Kidlington Weds 11-12 and for Improvers Kidlington Weds 10-11.
Can't locate any other daytime classes. County Music Service
pages on OCC web site includes page on "activities for adult
musicians", currently acoustic guitar, flute, clarinet and
saxophone with poss of brass & Early Music if enough interest
expressed - currently all evening though. Enquirer thought Ch
Norton class might be suitable & convenient.

Q: help needed for 7 year old who has to choose a poem about poetry                   20081110
autumn for homework. No suitable anthologies currently on
shelves at WN or GR, can we help? A: Reserved Eccleshare:
First Poems, Puffin book of fantastic first poems and Poetry by
heart from OX-J & sent them to WN for browsing. Also
suggested www.poetryarchive.org/childrensarchive.home.do and
searching via search engines suitable for 5-11 yrs listed on
http://kidlib.oxfordshire.gov.uk

Q: does OX still keep a directory of newspapers & periodicals, & Newspapers           20081111
if so, what is it called? A: Benn's Media Directory, Bay A,
O/070.025 Bay A.
Q: can we trace any information on Daisy Linda Ward 1883-1937, Artists / local        20081111
thought to be an Oxfordshire artist. A: nothing traced via            studies
Heritage Search, Oxon Studies card index & consequent leads,
Oxford Art Society exhib cats or any of the relevant art reference
books in OX-R. WL will contact us again if enquirer would like
contact details for more specialist art libraries (eg W'minster Art &
Design Library, National Art Library), or has any additional
information. Original inf seems to have been a cutting about this
person bequeathing a painting to the Ashmolean - branch staff
not sure whether this made clear whether the painting in question
was painted by DLW or simply owned by her.

Q: where is the nearest access point to British Standards? A:     British Standards   20081111
Bucks Libraries for viewing, Aylesbury or High Wycombe Libs if
require printed extracts. Tel: 01296 382952
Q: how much do disabled customers pay for the hire of DVDs?       library admin.      20081111
The enquirer was phoning on behalf of a disabled person who
has found a DVD s/he borrowed from the Central Library and
wants to know how much (if anything) is to pay for its hire. A:
transferred the enquirer to the Central Library Reception Desk.
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: has the Oxfordshire County Council training handout "Manual health and safety           20081112
Handling Guidelines" been updated since 2002? A: Forwarded
email to CSM 20081112 10.21, asking her whether she is familiar
with the handout or can suggest who the enquirer should contact.
CSM discussed with, and forwarded e-mail to, Shared Services
20081112 11.18. Informed enquirer we had done this and told
her she would probably hear direct from Learning &
Development, but to contact OLAD again if she had not heard
from them by the end of the week beginning 20081117 - copy in
Enquiries Forwarded folder. Staff from L&D replied to enquirer
20081114: guidelines have not changed since 2002 - reply in
Enquiries Answered folder.

Q: phone number of Youth Centre Plus in St Stephens Street,       employment               20081112
Birmingham B99 1AH. A: unable to find phone number for this
organisation or address, which, according to Royal Mail Postcode
Finder, appears to be a regional address for a number of
Jobcentre Plus offices in the West Midlands. Postcode given by
enquirer is for "Jobcentre Plus, Wolverhampton B D C". Suggest
enquirer contacts national phone no. for Jobcentre Plus or the JP
offices in Wolverhampton. Details on enquiry form.

Q: enquirer wishes to arrange a tour of Central Library for a group Library admin.         20081112
of Skills for Life students on 28 November A: referred enquirer to
CSM Central (her phone was engaged at the time, so gave
enquirer her number).
Q: enquirer wishes to find suitable exercise classes for elderly    health and             20081112
relative in Oxford. A: Classes listed in brochure on PCT web site wellbeing
(http://www.oxfordshirepct.nhs.uk/local-services/community-
services/documents/activetimesclasses.pdf), though no obvious
date. Contact phone number for co-ordinator given over the
phone and web link sent by e-mail.

Q: additional references to Alfred Morris from Times 12.11.1970. politics                  20081112
A: identified, printed & posted.
Q: Details and copy of play (farce) by Peter Burley written c 14    Theatre / literature   20081113
yrs ago about the reading of a will. Produced by Heron Theatre
Company July 1994 (?) A: with the help of OxS confirmed title of
play as 'Skittles' Also confirmed address for author, but no longer
current. Performed at Grange Theatre, Little Tew & Old Fire
Station. could not locate copy in libraries, suggested enquirer
phone Old Fire Station, which she is happy to do.

Q: printed resource required giving sentencing guidelines.       law                       20081112
Enquirer has already looked at www.sentencing-
guidelines.gov.uk, Archbold & Stones. A. Nothing else in OX
resources. Identified annual publication "Sentencing Referencer"
from Sweet & Maxwell. 2008 edn available at Bodleian Law Lib.
2009 due for publication 31/1/09, ISBN 9781847037909, £47.
Reader may have direct access to Bod Law Lib by virtue of
current course, and also has son with Bod ticket so content with
this referral.
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: How much luggage may passenger take on passenger liner or travel                  20081115
cargo ship travelling to San Fransisco, poss via Panama Canal.
Does cost of trip include food? Is it poss to have carrier deliver
luggage to departure port? A: Will depend on the company's
terms & conditions. Details of a P&O cruise S'pton - San
Francisco identified, cost & luggage limits printed for info as
example. Details of Freighter World Cruises Inc's FAQs also
printed for inf as they claim to be the largest world travel agency
dedicated to freighter transport - not based in UK though.
Suggest enquirer contact Passenger Shipping Assn in London
who say on web site "would be pleased to help with any
passenger, trade or press enquiries" - details printed - and whose
web site includes directory of cruise operators. Courier question -
would almost certainly depend on what arrangements the
company concerned is able to offer in terms of receiving &
storing passenger's luggage, not something to which we could
provide a definitive answer.

Q: Can you please tell me if there are any anniversaries in 2010 local studies       20081113
for local groups or particular events of significance in the Town's
history. Many thanks. A: Referred enquiry to Oxfordshire
Studies & notified enquirer, with Oxon Studies contact details &
Heritage Search web page.
Q: Article from Times 12.11.70 "Opposition portfolio rejected by politics            20081113
Mr Shore", previously posted to enquirer, doesn't say what date
the announcement about the ministerial reshuffle was actually
made. Can we identify this date? A: No. Tried TDA for
alternative/additional articles which might include reference to the
original announcement without success. 20thC Brit Political facts
will give date of appointment but not date of announcement - not
of interest to enquirer. OX does not have indexes to Hansard for
that session & it is not yet digitised. Suggested enquirer contact
H of Commons Public Information Office.

Q: can we provide any information about Hew Media Ltd, who           publishers      20081113
publish a periodical we subscribe to? A: no information could be
found either online or in print
Q: enquirer involved with some family history research would like    local studies   20081113
to know whereabouts of Morrells Brewery records. A: referred
direct to Oxfordshire Studies.
Q: enquirer is looking for copies of the Air Force and Army lists    catalogue       20081113
for the 2nd world war period. A: NIS (we have 1967onwards for
Air Force and 1953 onwards for Army) but he has access to
Bodleian and will look at them there.
Q: Does Oxford keep the vehicle registration records for the         Records         20081114
1960s, enquirer wishes to trace record for motorcycle first
registered in Oxford in 1965? A: OxS hold microfilm copies of
ORO records, including 1965. (ORO mentioned as holding them
in Riden, How to trace the history of your car). Supplied enquirer
with OxS details.
Q: Burford manager had reader on Tues looking for a book on          Galaxy          20081114
diana conspiracy theory, didn't know author or title. Transpired
that reader had borrowed book from Burford a year ago. A:
.Suggested checking transaction history. When staff member can
remember reader's name she will do so. if any further problems
she will phone back.
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: Martin Woodhouse MP raised an adjournment debate in the          parliament   20081114
House of Commons on 26th November 1970. Is there a Times
report? A: nothing found by keyword search or by browsing
issues of 27th and 28th.
Q: enquirer attended a memorial service at the German War           embassies    20081114
Cemetery at Cannock Chase. The German ambassador was
there. He was accompanied by a person wearing a bowler hat.
Who was this person? A: suggested he contact the German
embassy. Enquirer has no phone. gave him postal address.

Q: enquirer is able to access other Ref Online titles but cannot    Ref Online   20081117
get into Times Digital Archive. A: suggested we might have been
up to our quota and that she try again and contact us by phone if
she is still having problems. Enquirer rang pm, the URL is the
same as it should be, but she is getting an error message. Two
members of staff able to access TDA from home pm 20081114.
One phoned enquirer to report this 20081115. She is still unable
to access TDA. Told her I would report problem and get back to
her. Emailed ACL, ICT and PL, IS 20081115 11.35 for any
suggestions they can make. They were not able to suggest a
solution and advised contact publisher's ICT helpdesk. Before
doing so I phoned the enquirer again and her ISP has been able
to help her change the settings on her PC, with the result that she
can now access TDA and all the other remote-access Reference
Online resources.

Q: Enquirer is trying to use Free BMD via their website. Tried      Internet     20081114
ancestry.co.uk. A: Advised SU staff member to go in via Ref
Online page on OCC website, to get straight into ancestry, should
then find both FreeBMD and BMD indexes there.
Q: What was the lp with Marti Webb? (with andrew lloyd webber       Music        20081114
in the subject field). A: Marti Webb made an album in 1980 Tell
me on a Sunday, music Lloyd Webber, lyrics Don Black, (also on
Evita album of 1995)
Q: branch has someone in using Ancestry who was having              ancestry     20081114
problems accessing census records. A: talked her through how to
search census
Q: please can I renew my library book? Have had trouble finding     library      20081114
the number to ring. A: renewed book and gave renewal numbers

Q: Do you stock a large psychrometric chart? A chart showing     Science         20081114
physical properties of moist air at a constant pressure. Wanted
for children to compare wet/dry bulb thermometer readings to
discover humidity. A: Examples found in McGraw Hill
Encyclopedia of Science & Technology, but not very big. External
link from Wikipedia article had very large chart come up.

Q: does the library have the film Children of the New Forest in   film           20081115
stock? A: only copy in stock is on video, held in Banbury Library
but overdue. Gave enquirer details of the film on DVD from
Searchmuze and she will buy or order her own copy.
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: is it possible to obtain details of average academic book       book prices         20081117
prices and compare them with average prices of medical books,
particularly those on orthopaedics? A: the relevant figures are
published (though only in print form) by LISU at Loughborough
University. Available in the Bodleian. Gave link to LISU.

Q: I have an old book which needs binding, are there any          books                20081117
bookbinders anywhere? A: yellow pages gives several including
one in Thame. Gave phone number for this one.
Q: have you information on my Oxfordshire ancestor John           local history        20081117
Dunsdon, who was a highwayman? A: checked Heritage Search
and found one possibly relevant record in the Oxfordshire Poor
Law Name Index. Gave enquirer the phone number and opening
hours of Oxfordshire Studies and the URLs of their webpage and
Heritage Search (and advised her to use the advanced search
function). Advised her to phone OxS to ask them whether they
thought they had enough information to make it worth her while to
visit them. [Subsequently found a reference in Heritage Search to
the Dunsden brothers of Fulbrook in June Lewis. A Cotswold
alphabet of legend, lore and language: H brings a haul of
highwaymen, but did not have the enquirer's number to phone
her back].

Q: For how much would a Bond Street jeweller have sold a triple jewellery              20081117
string of pearls in 1936? (for a novel the enquirer is writing) A: In
his book "Antique Jewellery" (2003), John Benjamin states that
the introduction of cultured pearls in the 1920s destroyed the
market for natural pearls. He writes, "In the 1920s a fairly modest
necklace of graduated [natural] pearls could easily sell for several
hundred pounds". A small ad in The Times of 11 April 1936
refers to the recent purchase of a row of pearls for £800. Another
advert on 25 May 1936 offers a real pearl necklet of cultured
pearls for 5 guineas, formerly 12 guineas. Gave this information
to the enquirer, who will come in to Central and borrow the book
by Benjamin. The prices above do not suit the plot of the novel so
she will try to find a suitably-priced piece of jewellery in the book
by Benjamin or other books on jewellery in OX.

Q: details of Polish or Eastern European groups in Witney or       local information   20081117
Oxford, to enable friend of enquirer to socialise with other Poles
of similar age (20s) A: Oxford University Polish society
www.polsoc.art.pl; Oxfordshire Polish Association,
piotr.orlowski@hotmail.com
Q: would like some information about the Rollright Stones, the     local information   20081117
rhyme and the story. Remembers reading a book in the 1970s
and would like to get it for her daughter. A: book is 'the
whispering knights' by Penelope Lively. Is also a book in OX/S
and Q/S and a good page on www.rollrightstones.co.uk. reserved
Penelope Lively book for reader.

Q: please could you tell me which books by Joan Didion are      bibliography           20081118
novels, and which are non-fiction? A: used BL catalogue to get
answers, and sent answers to enquirer together with web address
for BL and mention of Library of Congress
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: 2 very terse e-mails, one asking for trends in the UK housing economics          20081118
market, one for factors influencing it. A: gave links to land registry
house prices and to www.bized.co.uk
Q: enquirer's neighbour has erected a satellite dish on the front of planning law   20081118
his house and it is obstructing / spoiling the enquirer's view.
Enquirer went to Oxford City Council Planning Department who
gave him a reference (written down incorrectly, so some detective
work required to identify it) to a relevant Statutory Instrument. I
helped the enquirer follow up the index references to the S.I. in
the Encyclopedia of Planning Law and Practice and helped him
(to the extent permitted by copyright law - he pressed the green
button) with making photocopies of the relevant sections. I
advised him to go back to the Planning Dept for further help when
he had read the excerpts from the encyclopedia and also
suggested he contact the CAB.

Q: enquirer wants to buy a copy of Sanders, Roseanne - the          bibliography    20081118
English Apple (1988) which is o/p.A: searched all possible sites,
came up with one in USA for £157, one in Suffolk for £80. also
suggested enquirer could try ringing 2nd hand bookshops in
yellow pages.
Q: someone at info desk wanting information on the housing          economics       20081118
market for a college project. A: gave them the same websites as I
gave enquirer no.625!
Q: information on RAF Kidlington in 1943/44, for family history     local history   20081118
research A: did not find any relevant materials on Heritage
Search, so I forwarded the email to Oxfordshire Studies and
asked them to reply to the enquirer, and informed him that I had
done so.
Q: letter of complaint about the Amazon link on the catalogue. A:   library         20081118
forwarded to CP, and sent acknowledgement and that his e-mail
had been forwarded to the writer (Maurice Holt)

Q: enquirer has a set of Winnie-the-pooh books in good condition books              20081118
except that one has a broken hinge. What should she do? A:
does she want it professionally bound? No. suggest she try
somewhere like Rymans for a suitable book tape

Q: does any organisation in the Wheatley area arrange the          recycling        20081118
collection of newsprint from people's homes? Enquirer has
several rooms full of old newspapers and magazines. A: could
not find an organisation providing this service, but I gave the
enquirer the best local source of advice which I could find - the
Wheatley Community Action Group, which promotes waste
reduction, re-use, recycling and the sustainable use of resources.
Contact details found on Group's website and on the OCC local
clubs and societies database.
Q; about 2-3 years ago there was a report in the Herald or the     local news       20081119
Oxford Times of a school which had an integrating grandparents
day. Can you tell me which school? A: a tricky one as
grandparents day is a national event! By google serendipity
found that South Stoke held such an event in Oct 2006 and
enquirer thought that was what she wanted. e-mailed address of
South Stoke newsletter
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: enquirer would like contact details for NGOs (Non-           local                  20081122
Governmental Organisations) in Oxfordshire (head or branch      organisations
offices). A: found a database called DANGO: Database of
Archives of Non-Governmental Organisations on the University of
Birmingham website at http://www.dango.bham.ac.uk/index.htm.
It is searchable by address and contains 34 NGOs with
addresses in Oxfordshire.

Q: how do I obtain a birth certificate for someone born in 1912 or family history      20081119
1913, when I don't know the exact date? A: suggested enquirer
use Ancestry in any Oxfordshire library or visit Oxfordshire
Studies in order to establish the date of birth. Enquirer already
knows that the certificate itself has to be obtained from Records
Office.
Q: Are there trains from Rome to its port Civitavecchia? A: Yes, travel                20081119
the long distance ones to Turin. Used Cook's European
timetable, tried Man in Seat 61 this had link to Italian train
website, but Italian website temporarily unavailable.
Q: a diary written in 1910 mentions a Drouet as a kind of horse- history / transport   20081206
drawn carriage. It isn't in OED or Larousse. Can you tell me what
it is like? A: could find no information at all. Phoned enquirer back
and she said it was Margot Asquith's diary, she went driving with
Lord Rosebery, perhaps it was a motor-car. Could find nothing as
a car either. have used Ref online, books in library, google. Tried
PN Enquire mailing list without success apart from inf supplied by
Nat Motor Museum at Beaulieu from article in "The Motor"
17/6/1924 p 841 about a kind of spherical engine designed by
French engineer called Drouet. Sources checked included
Larousse "Grande Encyclopedia" - 18 vols + suppls -,
www.google.fr and French dictionaries. Possible specialist
collections enquirer might try: Nat Trust carriage collection at
Arlington House: Science Museum Library: Bibliotheque
Nationale de France.

Q: what identification do I need to join the library? If I join in    library          20081120
Oxford can I use the library in Banbury? A: name id, ticket valid
througout county
Q: reader wishing to consult Medical Register. A: No longer in        health           20081120
stock at OX. Guided staff member to online equivalent at
http://www.gmc-uk.org/register/search/index.asp#
Q: can you find the poem which begins 'have you seen a little dog     poetry           20081121
anywhere about' A: "My dog" by Emily Lewis, in Oxford Treasury
of Children's Poems. AD copy only one currently on shelves -
arranged for this to be sent to DI for enquirer to consult there.
Msg left for enquirer, who phoned back Fri am.
Q: I am writing about the 1950s. Was there a magazine called          magazines        20081120
'the stage' or 'variety'? A: Bodleian catalogue - 'the stage' 1881-
1959, weekly pub in London, changed name to 'stage and
television today' in 1995 reverted to 'the stage'. 'variety' pub in
New York, 1905-date
Q: my uncle came from Deddington and was killed in the first          war records      20081120
world war. I want to know where he is buried. I am in Banbury
and don't want to come to Oxford. A: gave phone no for OxS.
                  Oxfordshire Libraries Answers Direct Enquiry Log

Q: where can I access church confirmation records for 1968 for church records           20081120
Iffley Church? A: either at the church or may have been
transferred to Oxfordshire Record Office. Enquirer will contact
vicar.
Q: when is the next Army list due? Latest in OX is 2005 A: TSO bibliography             20081120
shop gives publication date of 31st Oct 2008. on standing order?

Q: I represent an organisation planning a screening of a film on         internet       20081120
DVD. Sony, who released the DVD told me to get in touch with
Filmbank but I can't find contact details on the internet. A: went
into site and found details
Q: can you suggest an up to date book on CNC (Computer                   engineering    20081121
Numerical Control) which covers the use of "G codes"? A:
identified a book published in March 2008, which has an
Appendix on G codes: James Valentino and Joseph Goldenberg.
Introduction to Computer Numerical Control (CNC). 4th rev. ed.
Pearson Education (US), 2008. Emailed a link to the description
of the book on the Blackwell Bookshop website and suggested
enquirer request it in his local library if he thinks it will meet his
needs.
Q: Is the magazine "Vintage Cars" still published? If not, details       vintage cars   20081121
of any current magazine covering vintage cars welcome. A:
Checked Benn's, Ulrich's, BL Current serials received, BL
Integrated catalogue & OLIS. Couldn't trace "Vintage cars" -
nearest was "The Veteran and vintage magazine : incorporating
the Vintage and thoroughbred car" which continued as Collector's
Car & then Classic Car. Suggested Classic Motor Monthly
(contact details supplied) as the only title listed in Benn's under
"Classic cars & motor cycles" which specifically mentioned
vintage cars in coverage details - reader thought this sounded
suitable.
Q: information on where the enquirer can get lists of businesses         business       20081121
and their contact details in the Oxfordshire area A: informed the
enquirer of the options for obtaining information on Oxfordshire
companies from FAME, both the DVD and online versions.

Q: enquirer wants the text of Regulation 19(5) of the Social     legislation            20081121
Security (Claims and Payments) Regulations 1987. A: talked my
colleague at the Information Desk through the navigation of the
online version of The Law Relating to Social Security
http://www.dwp.gov.uk/advisers/docs/lawvols/bluevol/ to find the
required Regulation and print it out for the enquirer.

Q: is the Alan Ayckbourn play Confusions available either as an bibliography            20081122
audio book, DVD or video? A: Unfortunately, no. (checked
BDSLive, SearchMuze & Internet Movie database - only listings
found were pbk)
Q: book on helicopters, containing specifications, speeds and       aircraft            20081121
uses. Lending book preferred, & does not wish to use RLB
option at this stage. A: Only ANF title publ since 2000 in Oxon
stock is Crawford|: 21st C military helicopters, publ 2003, at QS.
AM will request this and also the Usborne title in case reading
age more suitable. Enquirer interested in civil as well as military
craft - Ref Panel could bear in mind when checking Bookseller &
alert AM if suitable title appears.
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: how to address (in writing) the Sec of State for Justice (Rt       Politics / etiquette   20081121
Hon Jack Straw MP) and the Shadow Sec of State for Justice (Mr
Nick Herbert MP). A: Sec of State for Justice is a Cabinet
Minister & therefore addressed as for Privy Counsellors - see
Debrett's Correct Form p.207 & Titles & Forms of Address p.72.
Shadow Sec simply addressed according to rank with MP after
his name.
Q: how to access electronic journals A: explained mostly on           Journals &             20081121
subscription. Suggested Birmingham Central and/or British             academic
Library as the nearest public-access libraries which might be         research
large enough to subscribe to some. Explained that academic
libraries' license agreement usually preclude making their
electronic resources available to anyone outside their institution,
but that Brookes allow reference access to their printed journals.
Discussed indexing services - again, would need larger library
such as B'ham or BL, or academic library. Gave web addresses
for BL Cat, Brookes Cat & Brookes home page.

Q: phone no wanted for Bassett-Lowke. Have found address on           Business               20081121
web (Westwood Industrial Estate, Margate) but no phone no.
Can we help? A: According to CRO web site, Bassett-Lowke
Limited was dissolved in July 2002 and Bassett-Lowke (Railways)
Limited was dissolved in Oct 2001. However, FAME have a
complex change-of-name sequence involving Bassett-Lowke
Limited which leads to a property-management company,
Cranford Asset Management Limited. No obvious link to Margate
in any of these. Listed in BT Directory Enquiries Online as:
Cranford Asset Management Ltd, Lodge Fm Orlingbury Rd,
Isham, Kettering, NN14 1HW Tel: (01536) 723003 (Note: also
checked Kompass & Kompass Trade Names for Bassett-Lowke
but not listed)
Q: until what time is the Central Library open today? Can I join      library admin.         20081122
the library today? A: 5.30pm and yes.
Q: Is FAME available in any library other than Central, e.g.          business               20081124
Witney.
Q: Which days other than Mon is the family history library            Oxon Studies           20081124
closed? A: Mon, Wed & Sun. Open 9-5 Tue, Thur, Fri & Sat              admin

Q: do we have law textbooks in Arabic. A: No. Referred enquirer law                          20081124
to her own academic institution library and/or tutor in the first
instance (Brookes Univ), and also gave web address for Bodleian
Law Library as local specialist law library she might be able to
arrange to access via one-day pass or application to Bodleian
admissions office.
Q: Illustrations wanted of St James the Less & St James the       art                        20081124
Greater, with ref to their martyrdom, possibly by Durer and/or
Crivelli. Enquirer already has 2 illustrations from "The Gallery
Companion" but not what he is looking for.A: Mantegna fresco of
St James being led to martyrdom, & sculpture by de Siloe (not
martyrdom) illustrated on Grove Art Online. A few others
identified on Google Images but no books in stock about any of
these artists. Reader said the Mantegna was probably the one
he was searching for. Book "Frescoes of Mantegna (O/759.92
MANT from OX-S) put aside at Reception for collection Tues.
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: Request that Oxon Libs should purchase The Railways of            stock suggestion   20081127
Great Britain: A Historical Atlas", by Michael Cobb (£150). Ref
Panel to look at SFW's copy before deciding. A: inspected
SFW's copy at Ref Stock Panel meeting 20081126 and decided
to purchase for OXR. Reviewed as "the definitive record".

Q: Help wanted identifying books of poems by (rather than            poetry             20081124
"selected by") Michael Rosen. A. Class search for 821.ROSE .
3 titles from OX issued to HO ticket & sent on van, but more
available from other branches.
Q: enquirer wants to read the latest annual reports of Oxfordshire   local council      20081124
County Council and Oxford City Council. A: the Oxfordshire           information
County Council Annual Report 2007/08 is item CO13 in the OCC
Publications set, kept at the Information Desk. Informed
colleague at Information Desk, who found it for the enquirer. The
nearest equivalent Oxford City Council publication which I could
find was its Best Value Performance Plan, described on the
Council's website
http://www.oxford.gov.uk/council/publications.cfm/publication/34/
as "a statutory annual plan reporting on performance over the
previous year and plans/targets for the next year". Could not find
it online in the time available, but one can request a free copy
through the Council website.
Q: enquirer needed the exact page references today for the           bibliography       20081124
original sources of two quotations cited in Jurgen Moltmann. The
Crucified God. One of the two books quoted (Kitamori. Theology
of the Pain of God) is not in Oxfordshire Library Service's stock
and all copies of the other book (Wiesel. Night) are on loan apart
from a copy in QS, so I was unable to find the source of either
quotation immediately. (Even if the books had been in stock and
available I would probably not have had the time to find the
quotations.) Enquirer will cite Moltmann as her source for the
quotations.
Q: information wanted about community centres. V little current      Community          20081124
on Galaxy. A: Many local ones come under Oxford City                 centres
Council's auspices - see
http://www.oxford.gov.uk/community/centres.cfm. Also worth
contacting Oxford Fedn of Community Assns. In answer to
supplementary question about community centres in London,
suggest starting with the web sites of the London Boroughs
concerned.
Q: Wants the postal address of Hodmandod Books. Proprietor's         Business           20081127
name believed to be Alec/Alex Richardson. A: Not in Sheppard's
directory.Name found on Abebooks, and on further checking
address details too. Gives email address also, and mentions
cheques should be made out to A Richardson, so sounds correct.

Q: Oxfordshire school holiday dates in spring 2009 and date of       schools            20081125
Easter in 2009 A: found school term and holiday dates on OCC
website and date of Easter Day (12 April) in my desk diary.

Q: who was living at particular addresses in Banbury in 1928 and local history          20081125
1936? A: transferred the enquirer to Oxfordshire Studies to
check their street directories and also gave her the phone
number of Banbury Library for the Centre for Banburyshire
Studies.
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: name, work address and phone no. of the Assistant Head of          county council   20081125
Transport at Oxfordshire County Council A: gave enquirer
contact details for the officer in question, from the Intranet.
Q: Oxoniensia editor's details wanted and Oxon Studies (who           local studies    20081126
hold this journal) are closed so branch staff phoned Answers
Direct. A: Suggested staff member try Ulrich's Periodicals
Directory, & also located Oxon Studies' latest copy & left p/copy
of editorial contact details at Inf Desk.
Q: Surname of the writer, winner of the Nobel Prize for Literature,   Literature       20081126
whose works include The star-apple kingdom and Sea Grapes.
A: Derek Walcott
Q: does OX have copy of McGee & Warne: anthropological                catalogue        20081127
theory. A: No. Offered RLB, or suggested reference access via
Brookes Univ Lib if needed sooner.
Q: stage surname of the actor whose autobiography is entitled         biography        20081127
"Being a Scot" A: Connery (Sean)
Q: professional surname shared by the authors of "The flame           literature       20081127
trees of Thika" and "Eyeless in Gaza" A: Huxley (Elspeth and
Aldous respectively)
Q: surname of the photographer born 100 years ago in                  biography        20081127
December, two of whose published collections of photographs
are entitled "Faces of destiny" and "Faces of our time". A: Karsh
(Yousuf). He was born on 23 December 1908 and the books in
question were published in 1946 and 1971 respectively.
(Sources: OLIS, OROP and the photographer's official website)

Q: How to address an American ambassador in writing. A:           etiquette            20081127
Options read out from both Debrett's Correct Form & Titles &
Forms of Address.
Q: what was the title of Man Booker prizewinner 2008? A: The books                     20081127
White Tiger by Aravind Adiga
Q: various questions concerning the scope of the databases in     genealogy            20081127
Ancestry Library Edition: 1. how complete is the 20th century
information on the FreeBMD Birth, Marriage and Death Indexes?
A: Database description says "it is estimated that more than 50%
of the names between 1837 and 1983 have been indexed". 2.
How complete are the 20th century contents of the UK databases
within the Birth, Marriage and Death Records (SSDI) list of
databases? A: The individual county databases form part of a
larger collection called England, Wales, Scotland Ireland: Parish
and Probate Records and coverage is from the early 1500s to the
mid- to late-1800s, so no 20th century records. 3. How do I find
the GRO Birth, Death and Marriage Indexes on Ancestry and
what is their coverage? A: By clicking on the drop-down list on
the home page and selecting England and Wales: Birth [or Death
or Marriage] Index. Coverage is from 1837-2005 (in two
databases for each category).

Q: What is the title of the book upon which the forthcoming film, film                 20081127
"Australia" is based? A: www.imdb.com says that it isn't based on
a book, but the screenplay is by two of the directors, and
playwright Ronald Harwood. Also gave the film's own website.
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: where was the Lotus motor racing factory/team located in the motor racing           20081127
1950s? A: the Lotus Engineering Company officially came into
being on 1 January 1952 and was located in outbuildings behind
the Railway Hotel in Tottenham Lane, Hornsey, North London. In
October 1959 the new Lotus factory opened in Delamare Road,
Cheshunt, to the north of London. (Sources: Doug Nye. Theme
Lotus, 1956-1986. 2nd ed., 1986 and Ian H Smith. The Story of
Lotus. 1971)
Q: when did Graham Hill drive for Lotus? A: late 1957 to 1959   motor racing           20081127
and 1967 to 1969, possibly into early 1970 (Sources: Oxford DNB
and Rudlin. Mr Monaco: Graham Hill Remembered. 1983)

Q: could charities become involved in politics in the 1960s? A:       charity law      20081127
explained that we only stocked textbooks on current law, but
offered to see whether we had anything on the history of charity
law. In the end the enquirer suggested he contact the Charity
Commission and I gave him their enquiries telephone no. 0845
3000 218.
Q: text wanted of a poem by Tatamkhulu Afrika called "nothing's       poetry           20081128
changed". Not found on amazon. A: Google gave link to BBC
GCSE revision website which gave full text and lots of useful info.
Just about to ring branch back when they phoned to say they had
found it themselves.
Q: which books do I have on loan from the Central Children's          library admin.   20081128
Library? A: transferred the enquirer to the Children's Library,
having given her their direct phone number first.
Q:enquirer has seen review of 2 vols of "survey of London" pub        bibliography     20081128
by Yale UP and wants details of other vols in series. A: a major
ongoing series since 1894, listing memorials and other historic
buildings by parish. Details and some vols available online at
English Heritage (current co-rdinators) annotated list on 'British
History online'. Phoned enquirer who is happy to visit these sites.

Q: what is the pen surname of the writer who created the phrase quotations             20081128
"the rule is jam yesterday, and jam tomorrow, but never jam
today" A: Lewis Carroll Alice
Q: can you put me in touch with a researcher (or society) in    family history         20081129
Ireland, who can provide me with detailed information on Daniel
O'Brien, Earl of Lismore, who flourished in 1759. A: Links to
local researchers and to www.agra.org.uk e-mailed. Follow-up e-
mail sent asking whether enquirer already has the entry from
Cokayne / Vicary-Gibbs "Complete Peerage" which refers to an
only son who died unmarried when his honours became extinct.

Q: critical studies of 18th century Gothic poetry for a (GCSE     literature           20081129
level) school essay A: Link from Intute, plus general sources on
Gothic fiction. See e-mailed reply in Enquiries Answered for full
details
Q: What does the word THEIC mean? A: From OED online -            Language             20081129
someone addicted to immoderate tea-drinking.
Q: What is the music sung by a choir in a church early in film    Film/Music           20081129
Empire of the Sun? A: Probably Suo Gan, a Welsh lullaby, details
of soundtrack on Searchmuze, clips on YouTube of the
music.Enquirer confirmed later that this was the music.
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: Where can enquirer find details, a report of the case of           Law      20081129
Nicolson v British Rail, about damages, 1953 at Old Bailey? He is
willing for this to be in London. A: Not listed in law report indexes
to which we have access, or on Times Digital Archive .
Suggested enquirer contact Old Bailey direct, and/or Bodleian
Law Library.
Q:Mental Health Act, section 117 (year not known) relating to         Law      20081201
aftercare support. Wishes to consult copy of text, as trying to
establish whether entitled to aftercare support under the terms of
this act/section as has been told. A: [MH Act of 2007 does not
have section 117 or 1.17. 1983 Act c20 refers to this, although
parts may be superseded/amended by 2007 Act c12. SLD has
not yet amended 1983 act, but Table of legislative effects lists
points affected.] Printed out Section 117: After-care, of the
Mental Health Act 1983 from LexisNexis, and accompanying
Notes, and left them at Information Desk along with two
Department of Health publications from OXR: Code of Practice:
Mental Health Act 1983 (2008), with Chapter 27: After-care,
bookmarked, and Reference Guide to the Mental Health Act
1983 (2008), with Chapter 24: After-care under Section 117,
bookmarked. Enquirer will come in to consult these.

Q: Is Don Rendell, well known jazz musician of 1950/1960s still Music          20081129
alive? If so, can you find contact details. A: Watford Observer
reported that he played there in September 2008. Taught at
Guildhall School of Music & Drama, but not on staff listed there.
On website remembering another jazz musician, a scanned letter
from Rendell, dated June 07 gave address and phone number.

Q:When was Nelson Mandela imprisoned? A: Britannica says           Biography   20081129
1962-1990. Arrested Aug 1962
Q: do you have Michel Thomas' French course on disc in the         library     20081201
library? A: yes, reserved
Q: enquirer is looking for the text of the New Roads and Street    law         20081201
Works Act 1991. A: Told KI colleague on phone that we would
have the amended text of the Act on LexisNexis and possibly in
the looseleaf Encyclopedia of Road Traffic Law and Practice.
Text of Act on OPSI website will be as originally passed by
Parliament. Checked the looseleaf afterwards and discovered
that the Act is not in it (presumably because this is highways,
rather than road traffic, law). Text on Statute Law Database is
only updated to the end of 2002. Phoned KI back and explained
this. Enquirer had left the library and may be coming into Central
where he will be able to consult the up to date text of the Act on
LexisNexis.

Q: spelling of a Jewish culinary term which sounds like             cookery    20081201
"lockshun". A: lokshen (the Yiddish word for noodles) [Sources:
OED; Claudia Roden. The Book of Jewish Food; Marlena
Spieler. The Jewish Heritage Cookbook; Charles Sinclair. A
Cook's Dictionary, which gives lochshen as an alternative.]

Q: is Geoffrey Howe, now Lord Howe of Aberavon, still alive? A: biography      20081201
yes - there is biographical information for him on the directory of
Peers on the Parliament website. Gave the enquirer his address
and phone number.
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: Cherwell District Council Council Tax Bands D and E for          councils          20081201
2006/07 and 2007/08
Q: what is the single word main title of the German novel           books             20081201
published in 1901 whose subtitle is 'the decline of a family' A:
Buddenbrooks, by Thomas Mann (Galaxy & Encyclopaedia
Britannica)
Q: enquirer wants to consult City council's annual report A:        councils          20081201
doesn't seem to be one available except best value performance
plan, see enquiry 662 above
Q: what is the overdue charge for books on cassette borrowed by     library           20081201
children? A: explained hire procedure
Q: Quiz question: which first and last name is shared by a Booker   quiz              20081201
prize winner and a founder of a Buddhist retreat? A: unable to
answer. Sent the enquirer the link to the list of Man Booker
prizewinners on the Man Booker Prize website and suggested a
search strategy for combining their names with "founder" or
"founded" and "Buddhist retreat".

Q: what is the word of 10 letters ending in 'ology' which means     word meanings     20081202
the study of church festivals (from the Greek word for a feast)? A:
heortology, found by ORO in the Australian and New Zealand
dictionaries!
Q: jewellers in Oxford who stock Movado watches A: was unable retailing               20081202
to find any stockists in Oxford. According to the Movado website
the only authorised dealer in the UK is Goldsmiths at Harrods, tel.
0207 730 1234. Gave this information to the enquirer.

Q: Is it at all possible to place information about our organisation library admin.   20081202
(Oxfordshire and Buckinghamshire Mental Health NHS
Foundation Trust) in all Oxfordshire libraries? Can you please
advise if you have a standard policy of what you can and can't
advertise? A: told enquirer how to navigate to the Library
Service's noticeboard display policy on the County Council
website, and informed him that materials could either be handed
in at any library for distribution to all libraries or could be sent to
the Distribution Section at Holton.


Q: Query about sources of grants for businesses. A: General     business              20081202
information from COBRA factsheet, also gave enquirer details of
Oxon Business Enterprises & Business Link MKOB and showed
him reference guides for small businesses and library document
"Where to go for business advice in Oxon".

Q: help needed to access Ancestry via PN computers - access       family history      20081203
slightly different from what enquirer was used to via Info pcs at
WI-R. A: talked staff member through accessing via Ref Online
for library computers, and e-mailed guidance notes.
                  Oxfordshire Libraries Answers Direct Enquiry Log

Q: copyright query concerning the legality of reprinting in a parish       local history     20081203
newsletter articles of local interest from 19th century issues of
Jackson's Oxford Journal A: after discussion with the enquirer,
who is a regular visitor to Oxfordshire Studies, we agreed that he
would ask OxS staff for advice on his next visit, as they may have
been asked this question before. Gave the enquirer an OLAD
business card with my name on it and asked him to contact me if
OxS were not able to answer his enquiry and I would look into it
for him.
Q: Where can I see a copy of the Oxford Mail from 2001? A:                 local history     20081203
Oxon Studies (1928 to date, on microfilm). Contact details, web
page address & opening hours supplied, as Oxon Studies closed
today (Weds).
Q: Where can I see Chums Annual, published in the 1930s? A:                libraries         20081203
NIS in Oxon.Both the Bodleian and the British Library have this
on their catalogues. Supplied web address for both to enquirer
(who had had Bod card in past).
Q: Who is my MP? (enquirer lives in Abingdon) A: Dr Evan                   parliament        20081203
Harris. Gave contact details
Q: What is the more familiar name of one of Christ's apostles              Bible             20081203
whose Greek name is Cephas? A: Peter
Q: How is the character named Fred Peloux, lover of the much               literature        20081203
older Lea Lonval, described in the title of a 1920s novel by a
controversial French writer? A: Cheri (by Colette)
Q: On South Today on Tues night item about eye operations at               Current affairs   20081203
Worthing Hospital, enquirer believed they had missed contact
details for further info on this story. A: Item still on website, but no
contact information given here. Gave enquirer details for BBC
South, and also Worthing Hospital (with name of consultant
featured in item).
Q: there was an article in the 'New Scientist' sometime in 2001/2          periodicals       20081218
about the stock market, predicting the dot.com crisis and also
after the crisis predicting further falls. Can we find it? A: Central
retains New Scientist (NS) for 5 years only. The article in
question may be: Kate Ravilious. Songs before the storm. NS. 17
November 2001. p. 30-. Access to the full text on the NS archive
is only available to subscribers. I will investigate whether the
Central Library subscribes or receives NS from the local
newsagent. If we subscribe I will register to access the archive
and print off the article and send it to the enquirer's local library
for him to consult. 20081206: established that the Central Library
Q: Is the Oxfordshire Museum Service in Bonn Square open                   local studies     20081204
today? A: turned out enquirer was actually wanting the
Oxfordshire Photographic Archive. Contact details supplied, plus
Thurs opening hours (9-5)
Q: In a novel by Charles Dickens, what was the family name of              literature        20081204
the family whose members include Paul, Fanny, Florence and
Little Paul? A: Dombey (source:
http://charlesdickenspage.com/characters.html )
Q: Any possible source (chart, book, verbal information ...) about         weather           20081204
average temperatures in particular localities, to try to identify
warm spots in England with a view to relocating.
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: I am clearing out a house and the owner had accumulated         donations        20081204
quantities of books which are now boxed up. Would the library
service accept them as a donation? A: the books did not sound
suitable. Suggested charity shop or 2nd hand bookseller.

Q: can you tell me the current status of my reservation? A: done   library          20081205

Q: Do you have a copy of the 1770 enclosure map for Chipping       maps             20081205
Norton? A: checked with OxS, NIS, suggested enquirer visit
Oxfordshire Record Office, and gave contact details.

Q: please can you find me the telephone number for CAMS, the       local enquiry    20081205
Clock House, Abingdon? (not in phone book) A: 2 numbers, for
child and adolescent clinics, and main switchboard number.
Suggested enquirer try main switchboard number first.

Q: Which 19th century novel by an author who was to become           books          20081205
British Prime Minister takes its title from a Norman knight, hero of
the 1st crusade? A: 'Tancred: or, the New Crusade', by Benjamin
Disraeli
Q: There was a book mentioned in the Oxford Times near               Books          20081205
Remembrance Day about a squadron leader of the Pathfinders,
Cran…Cras…, it had been published, and was now
updated.Details wanted. A: Article 'Honour flier leads the way'
gave the name of the man as Alec Cranswick, book mentioned
Pathfinder Cranswick. Checking Galaxy, 1962 ed i/s OS, while
the new ed Nov 2006 listed on Blackwells. Author, title ISBN
given to enquirer.
Q: Which town produced a monster Christmas pudding in 1859, it History              20081205
included 500lbs flour and 320 lemons. It was eaten by 18,000
rioters drunk on cider. A: A giant pudding (not a Christmas one)
was produced for the opening of the Torbay and Dartmouth
Railway in 1859 in Paignton, it included 320 lemons and 144
nutmegs and 18,000 flocked to eat it, and fights broke out to get
pieces of it. Enquirer felt it must be this one.

Q: details of English language courses (as second language) in English language     20081206
Oxford. A: Hadn't seen Adult Learning brochure, so suggested
starting with the courses listed there (pp.16-17 include classes
from beginner to advanced). Take-away copy of brochure found
for enquirer.
Q: does the Central Library have the plans for the re-              local studies   20081206
development of the Westgate Centre? A: if the plans had been
deposited in the Central Library at the time of the consultation it
would have been in Oxfordshire Studies. I recall that the plans
were available for inspection at the Oxford City Council offices in
Ramsay House, St Ebbe's. Advised my colleague at the
Information Desk to phone OxS or direct the enquirer to OxS to
ask whether they have the plans.

Q: does the library still have copies of Who's Who for 2001 to     biography        20081206
2006. A: yes, in OX-RS. Inf desk staff able to bring out for
enquirer.
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: enquirer wishes to know the date a certain crest was first          heraldry        20081208
awarded to her husband's family surname A: no mention in
Burke's, Fairbairn's 'crests' gives correct description but no date.
Suggested enquirer contact Royal college of Arms, and gave
contact details.
Q: Query about OPA and whether it is possible to browse                local studies   20081208
through the original photographs. Had seen the photocopies at
Goring Lib. A: Referred enquirer to Oxon Studies, but as they
are closed on Mon so couldn't put him through direct, also talked
him through finding Oxon Studies & OPA information on the
Heritage web pages.
Q: what other names does Catrin Collier write under? A: mobile         authors         20081208
manager's colleague found the answer in 'who else writes like'
while he was talking to me on the phone
Q: In Greek myth, what was the name shared by the builder of           mythology /     20081208
the ship sailed by Jason & his crew, the dog who was the only          literature
one to recognise Odysseus on his return from Ithaca, and the
giant who gave the name a new meaning, "all-seeing". A: Argus
or Argos (both spellings found, in different sources). OROP &
Homer's Odyssey (Harvard Classics edn) via Bartleby.com.
Note: no ref found to Argus the watchman set by Hera to watch
Io being a giant, but all other parts of the clue fit.

Q: when was white gold first used in jewellery? Enquirer is in       jewellery         20081208
dispute with an insurance firm over the age of a lost ring A: w
gold information websites each give a date of 1920s.
Www.18carat.co.uk www.utilisegold.com
Q: I am interested in carbon emissions - how do they know how carbon emissions         20081208
much carbon dioxide weighs? How do they work out how much
CO2 a car emits for each kilometre driven? A: lots of suitable
information online - printed off factsheets from
www.fueleconomy.gov, www.rprogress.org, www.epa.gov and
sent to enquirer (who has no computer)
Q: contact details for a freelance journalist called David Alteer or biography         20081209
Altier who used to work for The Times. A: surname is actually
Altheer (found by chance when NewsUK gave his surname as
Alteer in the byline and Altheer in the email address at the foot of
one article. Searching NewsUK again for the name Altheer
yielded 26 articles from The Times (which he left last year), many
on the subject of travellers or gypsies. Googling for "david
altheer" +journalist limited to webpages updated in the past year
produced a recent article by him on the award of an MBE to a
former traveller and describing the author as a freelance in
London. This gave an email address for him. Searching the BT
directory for his surname plus London gave a phone number and
address for a D Altheer, hopefully the same person.
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: enquirer would like to obtain a list of the 100 largest          business           20081209
companies in Oxfordshire. A: explained the options for providing
data from FAME, either as printouts or as data downloaded to
disk. Explained the costs and the limitations concerning the types
of businesses included in FAME. Enquirer will contact OLAD
again if he wants us to provide data from FAME. Search
subsequently clarified by e-mail as list of Oxon top 100
companies by turnover (primary trading address = Oxon),
downloaded as speadsheet from FAME database & emailed with
invoice to follow by post.
Q: do we have a list of building societies? A: yes, in the Building business           20081209
Societies Yearbook 2008/2009, shelved in the Business
Information Point at O/332.32025
Q: Contact details wanted for B. Rhys Roberts - creator of          business           20081209
genealogy software. Only details found were a web site
http://www.rhys-roberts.co.uk/ & e-mail rhys-roberts@excite.com
(identified through www.cyndislist.com).

Q: the top six UK housebuilders, ranked by the number of             business /        20081213
residential properties started (or completed) in the latest calendar statistics
year (or other period) for which data is available A: unable to find
up to date information - the latest we have is for 2004/2005 in the
Key Note report Housebuilding 2006 and this is not sufficiently
recent for the enquirer. Data on the top 75 housebuilders is
contained in the annual publication Housing Market Intelligence
Report, published by Housebuilder Media, of which the 2008 ed.
was published 11/2008 at £310.00. The British Library has the
2007 ed. (which is acceptable to the enquirer) and has claimed
the 2008 report. Gave the enquirer the phone number for
Business and Intellectual Property enquiries at the British Library:
020 7412 7454.

Q: how much do WODC Cabinet Members get paid, and are               local government   20081209
they full-time? A: Special Responsibility Allowance of £10,500,
plus Dependent Carers Allowance, travel allowance, etc as set
down in the Members Allowance Scheme for 2008/09. Scheme
and actual allowances paid for the 2007/08 and three previous
years can be downloaded from www.westoxon.gov.uk. Full-time /
part-time distinction would only apply to salaried officers, not to
elected members.
Q: Can you recommend where I can learn about using Ancestry Education                  20081210
and printing from it. A: On discussion, enquirer agreed that more
general experience of PC use would be helpful, and gave him
phone no. of Bicester Adult Learning Centre.

Q: I want the list of human rights, it includes 'freedom of thought', Law              20081210
and looks like a passport. A: emailed links to texts of various
international human rights instruments
Q: Bib details wanted for "Devastated hills: Macedonia 1900" by bibliography           20081210
Necati Cumali. Branch has checked BDSLive & Amzon without
success. A: Could only find edns in Turkish, no English
translation. Sources checked: BL Cat, LC Cat, COPAC, OLIS,
Index Translationum, BDSLive, Amazon, Blackwell's, News UK
(for reviews).
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: do you have the Mintel report on car decoration pub. In 2000; business                 20081211
and am I correct in thinking there is not a Key Note report on this
subject? A: we do not have Mintel reports. Suggested enquirer
contact Oxford Brookes and gave phone no. of Wheatley campus
library. Key Note has no report relevant to his subject

Q: library customer asking for a copy of the Older People's           community           20081211
Directory, advertised in Oxon News November 2008 as being             information
available from libraries. Burford had not yet received it. A:
phoned HQ, who informed me that the directory has only just
been sent to the printers and it is hoped it will be delivered to
Holton next week and then distributed to libraries for customers
to take away. Advised Burford to offer to inform customer when
directory is received.
Q: from Surrey CC regarding Scamnesty campaign feedback,              In-library          20081211
held last Feb. Forwarded email to PL, IS.                             campaign
Q: letter from enquirer whose family lived in Buenos Aires in the     history             20081218
1920s, wanting accounts of family life there ( and social history).
Very little on Galaxy. Identified some books and waiting for them
to arrive to see what they are like. Nothing suitable found on
internet. No books contain exactly what enquirer wants but she
may find them interesting. Reserved for her and sent to her local
branch, wrote letter totell her what was happening.

Q: market research on online retailing of clothing and footwear     business              20081211
A: the Key Note reports on clothing and/or footwear do not cover
online retailing and Key Note does not appear to publish a
general report on online retailing. Oxford Brookes University
Library at Wheatley holds the monthly Mintel Retail Intelligence in
printed form, so I suggested the enquirer contact the library to
see whether she can consult this publication there. Enquirer
asked whether there was anywhere in the University of Oxford
which might hold relevant information and I gave her the phone
number of the Said Business School. Cobra does not appear to
have detailed information on these online retail sectors.

Q: Thame has an enquirer wanting to check an entry on the           electoral registers   20081212
electoral roll. Staff member thinks we have online access, but
can only find subscription sites. 192.com asks for payment to find
info other than phone books. A: my memory of working in
branches was that enquirers are sent to District Council offices to
consult the register for free - advised staff member of this.
Unable to find any record of our having a sub to electoral register
site. Enquirer doesn't wish to pay for access.

Q:enquirer wants to know details of a railway accident around    local history            20081212
1875 in Oxfordshire.A is on TDA, we are to phone him but he was
not in when I rang, spoke to someone else and he will ring us
either late pm or tomorrow, for the answer. Enquirer phoned back
the next day. He has no computer so articles printed out and
sent.
Q:where can I see electoral roll for Grove? A: Abingdon council electoral registers       20081212
offices
                  Oxfordshire Libraries Answers Direct Enquiry Log

Q: a visiting researcher in Hook Norton library is looking at a  census                   20081212
transcript of the Hook Norton Census for 1841. The entries begin
with a code number called 'house ref'. What does this mean? A:
looked at the relevant original on Ancestry, no addresses are
given, just a mark showing where entry for each new house
begins. Asked in OxS, they say the code numbers are just
running numbers, may have been added by transcriber, have no
significance. It is not really possible to work out addresses in
small villages where enumerator didn't give an address. enquirer
is visitor to the area and will ring back tomorrow.

Q: SU had a phone call from a reader who was having problems             Ref online       20081212
getting into DNB from home. SU phoned us to talk about the
problem, but hadn't taken contact details for enquirer, who had
said he would call at SU next week. Therefore couldn't give much
help. Staff member has promised to give our contact details to
the enquirer if he calls
Q: can we identify any books on the papermills of Fabriano other         bibliography     20081213
than A.F. Gasparinetti's Paper, Papermakers and Paper-Mills of
Fabriano? A: searching Copac we identified five other works
which may be of interest, including one (Castagnari, Giancarlo.
Carta cartiere cartai: la tematica storica di Andrea Gasparinetti) in
which the catalogue record refers to Gasparinetti's work as a
related item.
Q: Postcode query for Barnabas House 14-18 Newton Road                   Postcodes        20081215
Yeovil? A:Found after 3 searches, in this case needed to be less
specific.
Q: form of words wanted to warn users of community learning              wording for      20081216
centres to not leave bags unattended etc. to alert them to the           posters
dangers of theft if bags or possessions left around A: Only
remaining small internal notices in OX, plus wording of official
crime prevention campaign stickers in Oxon Studies, quoted in e-
mailed reply, and suggested contacting TVP - links to
neighbourhood policing map & Crime Prevention Design
Advisers' page supplied.
Q: Do you have BMD records at this library, if so do you do a            family history   20081216
one -off free search? A: Some records available via Ancestry in
all Oxon libraries (and possibly also Herts Libraries, where user
comes from), otherwise recommended contact Oxon Studies -
first 30 mins free, after that research fee applies. Links to their
Family History and Research & Charges web pages supplied.

Q: branch has a reader enquiring for the short story 'rain' by W         bibliography     20081216
somerset Maugham. How can they find out which title contains
this story? A: it is in 'trembling of the leaf' and also in 'collected
stories vol 3'. Branch will reserve for their customer.
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: enquirer wishes to find details of all contract research on         official       20081216
CCTV commissioned by the Home Office, whether published or             publications
not. A: helped the enquirer navigate to the published research on
the Home Office Research Development and Statistics website
and to the corporate and strategy publications on the main Home
Office website. Enquirer content to explore these leads
independently. There appears not to be an Information Asset
Register, which would list unpublished resources, on either the
Home Office website or the "inforoute" IAR search function on the
OPSI website.
Q: date of MP Neil Marten's appointment as Parliamentary               biography      20081216
Private Secretary, Ministry of Aviation A: 3 December 1962.
(Source: article in The Times 4 December 1962, p.12, referring to
his appointment "announced from Admiralty House yesterday".
The date of his appointment was also his 46th birthday and the
date is corroborated by his entry in Who Was Who, which gives
his date of birth as 3 Dec. 1916. Sending printouts of both items
to enquirer.
Q: wants results of the Louth (Lincs) byelection of 4 Dec 1969,        politics       20081217
preferably the Times report. A: Printed out TDA article of 6
December 1969, to send with the other printouts.
Q: wants Who's Who entry for Jeffrey Archer - to be sent with the      biography      20081217
rest. A: posted to enquirer.
Q: letter received from a gentleman in Flintshire who had              art            20081217
requested an old edition of 'Who' Who in Art' through his local
library, hoping to find a reference to a particular artist. Being a
reference item, it could not be loaned, so he asked if we could
find the relevant entry. A: No reference to the artist he was
looking for could be found in any edition of 'Who's who in art or
any other art reference work, or in grove Art online. letter sent to
enquirer.
Q: Where is the Business Information Point? I want to look for         Business       20081219
business of a certain size around Oxford. A: BIP no longer about,
OLAD now deals with this. Explained re FAME, enquirer will
come in and look at it. Follow-up by DB: Enquirer came in
20081219 and I created and printed out a list of 1500 Berkshire
companies with 50+ employees, ranked by number of employees
and showing phone no., registered office address, Primary UK
SIC code, number of employees and email address - this took 60
minutes.
Q: What official gov't or research information backs up                Child          20081217
statements on child development (statements' details in email)?        development
A: Not obvious on Internet, referred to OxB U as they have
Institute of Child Development Research.
Q: What courses for silver surfers in Abingdon are there? A:           Education      20081218
Referred to Abingdon Learning Centre
Q: Text of poem "Seeking justice" by Peggy Poole (b.1925) who          Poetry         20081218
has connections with the Wirral & Liverpool A: traced various
books of poems by this poet but none i/s on Oxon. No further
details traced via Granger's, Litfinder, Credo Ref, openlibrary.org,
or general internet searching. Suggested enquirer contact the
Poetry Library 020 7921 0943 and/or one of the 3 Wirral Central
Ref Libs (phone nos supplied).
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: contact details for someone local offering translation service   translators / local   20081218
from German to English A: 2 Oxford-based members of Inst            businesses
Translation & Interpreting found via Directory page on
http://www.iti.org.uk/indexMain.html
Q: telephone number for council tax information at South            local government      20081218
Oxfordshire District Council A: 0845 612 2422 (SODC website)

Q: telephone number for Thames Water bill enquiries A: 0845       business                20081218
920 0888 (Oxford phone book)
Q: enquirer wants to travel from Braunston to Buckden (Yorks) by transport                20081219
public transport in mid-May. Has no computer. Needs phone nos
for travel details. Also wants to know if there are campsites in
Buckden. A: can do journey by coach or train from towns local to
Braunston, good local bus from Skipton to Buckden. Contact
phone nos. given. no local campsites listed on internet, yell. or
books downstairs, gave phone no of nearest tourist office.

Q: enquirer looking for list of UK manufacturing companies in       business              20081218
agricultural and medical equipment sectors A: explained options
for obtaining information from FAME in print or electronic formats.
Also suggested enquirer consult Kompass in his local library
(BA). Gave him email address of OLAD should he wish to
request data from FAME in electronic format after refining his
requirements (suggested some of the criteria he might use).
Alternatively, he may visit Central Library to use read and print
version of FAME. Enquirer e-mailed again for more details of
FAME - supplied by JJ.

Q: enquirer has a copy of a book in very poor condition. Thinks it bibliography           20081218
might be "The new cookery book", by Eliza Leslie, published in
USA by T B Peterson in 1857. Would like to contact libraries with
copies of this book to establish by comparison over the phone
whether this is in fact the book he has. A: identified three
libraries with copies of the book: Special Collections, Brotherton
Library (Leeds University Library); Warburg Institute Library,
University of London; Humanities and Social Sciences Reading
Room, British Library (though they only have the book on
microfilm); and gave the enquirer their phone numbers.

Q: enquirer wants to know if OCC has access to other historic     Ref Online              20081219
(19c) newspapers besides the Times, to which he already has
access himself. He says there are other newspaper titles
available on Gale, and asks whether we are intending to
subscribe to any of them in the future. A: we only have the Times
at present, and I do not know of future plans. I will pass his
comments on to Principal Librarian.
Q: Enquirer was 'adopted' (actually fostered) by OCC (birth       Social services         20081219
registered in Banbury in 1958), and wants to find out details of
this. A: BAAF website may only deal with adoption, OCC website
has no historical info. Fostering section 0800 7835824 tried
checking with Family Placement team and left message (never
responded to). Informed enquirer that probably he would need to
contact the County Council about this.
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: how to address a Dowager Marchioness in writing A: replied        etiquette     20081219
giving the formal and social styles of address given in Titles and
Forms of Address and Debrett's Correct Form.
Q: Do we have Executive Grapevine? A: Yes, in the Business           Catalogue     20081219
Collection an oversize book, which in one edition unhelpfully did
not have this phrase on the spine.
Q: Information on starting and registering a business and useful     Business      20081219
contacts. A: showed enquirer COBRA, the various reference
items on small businesses, also lending stock, and gave leaflets
for advice and events aimed at this area.
Q: Was Robert Henry Isaac Williams ordained priest or deacon         biography     20081219
on 21st December 1908 in Oxford Cathedral? A: according to
Crockfords he was made deacon in 1908 and priested in 1909

Follow up of 775. Enquirer came into library, CD went down to        company       20081220
talk to him. Looked at FAME and looked at Kompass as I felt          information
Kompass would satisfy his needs, which is to identify 20 to 25
companies in the Thames Valley area. He found Kompass hard
to use. In the end we agreed he would use the yellow pages in
Banbury, we looked at the copies here and the information you
could find seemed adequate for what he wants.

Q: is the Shotover Boxing Day walk happening this year? A: yes - events            20081222
gave details
Q: Bib details wanted for 'Le Dernier Seigneur des Balkans' by     bibliography    20081223
Necati Cumali, published by Editions Esprit in Paris (follow-up to
enq 746) A: 2001 edn ISBN 2910435687, 2007 edn ISBN
9782253118220. Full details from cat of Bibl Nat de Paris e-
mailed to ST
Q: call from a lady wanting to find out about English language       catalogue     20081223
home learning courses for her daughter-in-law. During the
conversation it transpired that she already had the ISBN of a
suitable course, which is in stock, so I reserved it for her.
Q: student wanting to borrow register of Oxfordshire businesses      business      20081223
to do college project over Christmas A: nothing to lend, student
will need to come in
Q: please can you give me the telephone number of the                government    20081223
Department of Education in London? A: now called department
for children, schools and familes. Contact details given

Q: Customer at Inf Desk looking for RPI for last 10 yrs, where     statistics      20081224
can this be found? A: www.statistics.gov.uk, or in print in Annual
Abstract for (may need one or more back volumes from OX-RS
depending on whether enquirer is looking for annual average or
every month) plus Monthly Digest for 2008 figures.
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: enquirer calling on behalf of an elderly relative who has       community           20081230
received a letter, purportedly from the Home Office, asking her to information
contact them so that they can arrange to gain access to her
house to check it for security. She does not know how to respond
to the letter and is wondering who can advise her. A: gave the
enquirer the phone numbers for Thames Valley Police, the Home
Office and Trading Standards (the enquirer phoned the OLAD
number thinking she was contacting Trading Standards). In
discussion with the enquirer I offered to contact her relative
directly and subsequently phoned her and gave her the same
three phone numbers.
Q: supply of list of companies in the Thames Valley Region         business            20081230
showing as contact Senior PA's, Event Decision Makers or Event
Bookers. Enquirer asked us to phone her back to discuss her
requirements. Phoned back 20081230 11.00 and explained the
scope of FAME, the various criteria by which it can be searched,
the limit of 1500 company records and the costs involved.
Enquirer will devise her search criteria and email them to us.

Q: until what time is the Central Library open today? A: 7pm.         library admin.   20081230
Q: Is there such a thing as an international call office where I      telephones       20081230
could make a call and pay for it afterwards? A: BT website had
no useful info, though details of lots of cheap offers on
international calls from landlines, Post Office website gives
details of international phonecard which could presumably be
used from any public phone. Enquirer then received a call on his
mobile and terminated the conversation. Suggested he try the
Post Office.
Q: what time does the Central Library close today? A: 5pm             library          20081231
Q: where can my daughter consult the British Journal of               periodicals      20090102
Occupational Therapy, vol. 69, 2006 today? A: the Cairns Library
at the John Radcliffe Hospital. According to OLIS this library has
the journal from vol. 37, 1974 onwards and it appears to have it in
print form. The library is staffed from 9am to 5pm today and I
gave the enquirer its phone number (01865 221936) to confirm
availability and access. (Both Oxford Brookes University Library
(Headington Campus) and the Radcliffe Science Library have the
journal but are closed until Monday 5 January.)

Q: can you tell me who lived at 39 Haydon Road Didcot OX11           people            20090102
7JA in 1994? A: consulted OxS who have rolls from that period
but only for the city. They suggested contacting the electroral roll
officer at SODC (which the enquirer has already done) or the
County Record Office, who they think keep print copies of the old
registers. Gave contact details for Record Ofice to enquirer.

Q: branch has had customer enquiring how to research the              local studies    20090102
history of their house. A: suggested they contact OxS direct and
gave contact details
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: Can library members access the British Library / Gale 19th     local studies /     20080105
Cent British Newspapers Online service? Local village archive     reference online
group has been using a trial version which has now expired and
they are "bereft". A: SLT agreed that the ‘in perpetuity’
subscription and annual hosting fee for the C19th British
Newspapers Online be funded in exchange for payment from
OxS/ORO towards the cost of Libraries’ microfilming costs. ACL
to contact OxS and ORO (SLT Mins 15.10.08). SL, IS to check
with PL, IS whether timescale yet known, and whether this will be
24/7 access or via library computers only. 5.1.09 - PL, IS e-
mailed "This is the same database and it will be available in all
libraries and remotely to library members. There's been a delay
due to ICT hosting arrangements being agreed but this should be
resolved shortly." Replied to enquirer with this inf.


Q: Do we still have Personnel Manager's Handbook? A: No          business             20090103
(because of cost v usage). Advised librarian that personnel
contacts available for larger companies on FAME, and is possible
to limit search by Director/Contact if only want to retrieve
companies for whom there is a Personnel contact.
Q: enquirer phoning Central Library from Rotherham - he is       local info           20090105
coming to Oxford for the weekend and wants to know what's on
at theatres, cinemas etc. A: enquirer has computer accesss so
gave him addresses for this is oxfordshire & daily info.

Q: mobile customer wanted a dictionary of psychology but 'they      library           20090105
are all Ref'. She is studying psychology and wants definitions of
terms. A: took her name and library number and will check
shelves for suitable books to send to the mobile for her. 2 books
identified, reserved and sent
Q: staff at CN library requested information about checking for     premium bonds     20090105
premium bond numbers for her customer. She did not want to
ring the premium rate telephone no, were there any alternative
sources she could consult? A: former enquiry on this matter in
the log - no 248. 3 sources were offered. Website
www.nsandi.com Main branches of the Post Office and the
October issue of the 'London Gazette' kept at Central.

Q: Central Library opening hours, though original e-mail (sent to library admin /     20090105
online@oxfordshire.gov.uk & forwarded by them to CSU who           local newspapers
forwarded to us) also mentioned enquirer is looking for copy of
obituary from Nov 2007. A: Gave OX opening hours & web
address as requested but also suggested enquirer contact Oxon
Studies (e-mail & web address provided) as OX only holds local
newspapers for 6 mths and there was no mention of person in
question on News UK. Another e-mail then received from
enquirer apologising for giving us the wrong date of death for the
obituary required - it was in fact Nov 2008. Searched Oxford Mail
and Oxford Times for relevant weeks and found death notice but
no obituary. Text of announcement e-mailed to enquirer.
                  Oxfordshire Libraries Answers Direct Enquiry Log

Q: a postal address is required for the artist Matthew Stradling. A: art                   20090106
his website is an easy means of contacting him direct by email,
but does not give other contact details and no postal address
could be discovered from internet or reference books, including
Who's Who in Art.
Q: enquirer's father lives in Oxford and is 'a mine of information' local history          20090106
about South Oxford and the Bodleian. Is there a local history
group with a specific interest in south Oxford? A: after not finding
such a group consulted OxS about their oral history project. They
suggested we forward the e-mail to them.

Q: customer on people's network is not able to reach the e-mail PN                         20090106
address she is trying - it keeps bouncing - why? Is it anything to
do with the address being in Germany? She has tried on previous
occasions and not been able to get through. A: suggest she
contact the recipient by other means to check the address. Does
e-mail provider (yahoo) say why it's undeliverable? no. she could
try yahoo's help facility to see if it sheds any light. no intrinsic
reason why she could not e-mail anywhere in the world.

Q: enquirer is doing NVQ in health and social care and is working religion & diet          20090106
on an assignment on dietary practices of 3 different religions. She
is having trouble finding useful information, and has already
searched extensively on the internet. A: nothing useful found in
Central's bookstock - internet search turned up one useful article
with links to various religions' websites. E-mailed link to enquirer.

Q: how much will my son have to pay in hire charges for the now           library admin.   20090106
overdue DVD which he borrowed from Bicester Library in
December? A: transferred enquirer's call to the Central Library
Reception Desk.
Q: Can you find the lyrics to the song by Henry VIII, 'Pastyme and        Music            20090107
good companye'. A: Wikipedia has the original and modern
version of the lyrics (and reference where found). Various sites
with recording/ scan of original first sheet.
Q: One of their readers wishes to reserve two local studies books         local studies    20090107
and pick up on a mobile, lib. staff can't find on Catalogue and
wondered about OxS. A: phoned the reader with the news that
one is in OxS, the other not, but you can't borrow from OxS.
Reader happy to visit Holford where she thinks they will be
available.
Q:based in London but asking us for a list of the top 100                 business         20090107
employers in Oxon by number of employees. How much do we
charge? Desk had referred her to City Bus. Lib but she still
wanted a quote from us. Gave her a quote based on draft email
reply, also our direct line and email if she would like to email us a
request.
Q:Reader phoned on 5337 number (had been given that one                   book stock       20090107
when she phoned to renew a book?!) wanted the Art of Colour by
Itten, we don't have this title, explained about inter-library loans or
she may buy on Amazon.
Q: please could you give me the postal address of the Times               newspapers       20090107
Higher Education Supplement'? A: done
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: I'd like statistics of numbers of EU nationals coming to work in    gov stats         20090108
UK in 2008, and if possible projected figures for 2009, particularly
numbers from Bulgaria, romania, Poland and the Baltic states -
and russia A: links found on various government websites and e-
mailed to enquirer. Details in enquiries folder and in Answers
Direct Answers on P drive
Q: Please can you check the Oxford phone book for my friends.          People            20090107
A: Checked phone book for surname in Drayton and Steventon,
mentioned older books in OxS and the K Bali book, People
finder.
Q: author of poem entitled 'an April Day' - handwritten text           poetry            20090109
supplied by Fax A: nothing found, internet, litfinder, books.
Suggested enquirer contact Poetry Library,
www.poetrylibrary.org.uk, and gave her postal address and
phone no. She says she copied the poem out of a newspaper by
hand many years ago, so has no details of date or newspaper
either!
Q: around Wallingford there are several metal plaques set on           town landscape?   20090110
buildings which are inscribed 'FP' + a number 'ft'. What do these
mean? A: could be Fire Point according to Wallingford Town
Council but Fire and Rescue Service for OCC say no, that is an
'H'. Left with Sarah O that she will ask at the Museum, these may
be historic plaques.Yes, they are (26/2/09/)

Q: a reader who regularly reserves books is asking for "Doris          bibliography      20090108
Lessing - re-colonised planet - 5, SHIKASTA" What is this? A:
title is 'Re: colonised planet 5, shikasta' catalogued as 'Shikasta'
(checked on dorislessing.org that this is the right book) MG will
reserve for their reader.
Q: basic cookery course for beginners in Wallingford, for an           adult education   20090108
adult. A: Sarah at Wallingford had made a number of preliminary
checks, but could not find a course that fulfilled the borrower's
enquiry. Went on to check Learning Direct - cookery not featured.
Checked 'Hot Courses' website, without success, eventually
found UK Open College. This does provide some basic cookery
courses, but they are qualification based and may not be
suitable. Left message on borrower's answer machine asking her
to contact us.
Q:Company contact details for a High Wycombe company, not              company           20090108
email. Also a phone number for the OU complaints dept.A:               information and
phoned her back, with the info.after phoning OU myself.                OU.

Q: how to obtain details of the top 50 companies in Oxford?        company info          20090108
Oxfordshire? In terms of employees. A: e-mailed template of info
about FAME searches, asking enquirer to let us know how she
wishes to proceed
Q: can you tell me the author of a book on decorating Faberge      book                  20090109
eggs? A: there is one book in stock, sounds suitable, can be
reserved - but enquirer's membership has lapsed, she will come
in tomorrow to rejoin and reserve book.
Q: I want to locate the text of William Blake's Marriage of Heaven Literature            20090109
and Hell. A: Reference from Wikipedia article gave site with both
text and plates.
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: info please on a British water-colour artist Alfred Hitchens A: art history     20090109
v. little online. Entries from Dict of Brit Art Vol 4 - Vict painters
and Dict of Brit Artists 1880-1940 by Johnson & Greutzner
transcribed (incl abbreviations), online links identified by MS and
links to Westminster A&D Lib, Nat Art Lib catalogue & Nat Art Lib
notes on finding inf on individual artists saved as "Hitchens" in
Answ Dir Answers on P:drive and e-mailed to CN for enquirer to
collect.
Q: I went with my carer to see a mobility walker and liked it, but    disability   20090109
couldn't buy it on the spot. Is there somewhere I can try and buy
immediately? A: suggested that she phone the Disabled Living
Foundation helpline who will be able to give her detailed advice,
gave number
Q: enquirer came into branch to ask about ref online. He has          Ref online   20090109
been accessing Britannica at home but has been unable to print
the pages he wants. Are there any copyright retrictions on
printing? A: Not aware of any, subject to usual fair-dealing style
quantities (reader just wanted 1 article). Checked EB & printed
article successfully. Alerted enquirer to "Print page" and "Print
article" buttons at top of article - these bring up printer-friendly
versions on screen, then use File & Print commands from toolbar
as normal. Reader will contact Answers Direct if this doesn't
work when he next tries on home computer.

Q: what is the percentage crime rate around five miles radius of crime rates       20090109
Oxford City, compared to the figures in Oxfordshire? A: e-mailed
link to Thames Valley Police crime figures charts.
Q: enquirer in Italy writes to us in Italian requesting a photocopy periodicals    20090110
of an article in the journal Contemporary Music Review. A:
replied by email (in English) explaining that we do not have this
title in our periodicals collection. It is held in the British Library
Document Supply Services and I included links to their contact
webpage and to the British Library Integrated Catalogue.

Q: enquirer had seen the Reference Online quiz poster for the   Reference Online   20090110
Times Digital Archive and was unable to answer the question
"What happened in Bicester on 6 September 1851?" A: A railway
accident. I explained to him how to search TDA in order to find
the answer.
Q: When was Clement Davies sworn in as an MP? He was not        politics           20090110
mentioned in the article in The Times of 3 Aug 1945 previously
supplied, and enquirer wondered if he was mentioned in the
article in The Times of 4 Aug 1945, which contained a report on
the continuation of the swearing-in of MPs. (He was not
mentioned there.) Checking the enquiry log revealed that this
question had already been asked and answered - see QQ. 97
and 106. When I gave the enquirer the previous answers he
explained that he had assumed that Clement Davies had been
elected as an MP for the first time in 1945. He was actually
elected MP in 1929 according to Who Was Who, so enquirer was
satisfied with a printout of this entry from Who's Who.

Q: during which period was Rt Hon Robin Cook an MP? A: Feb           biography     20090110
1974 until his death on 6 Aug 2005. (Source: Who Was Who -
printout of entry supplied.)
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: request for printouts of obituaries of Sir Charles Fletcher-        biography            20090110
Cooke from the Independent and the Daily Telegraph (previously
supplied, but lost by enquirer). A: printouts from NewsUK
supplied again.
Q: enquirer is having difficulty logging in to Oxford Art Online       Reference Online     20090112
from home. He says that when he logged in to OAO he was taken
through to another login screen for OAO where the usual log in
did not work. A: I explained how to log in via the Reference
Online webpage, using L followed immediately by one's library
membership number without spaces. As it happens, I was using
OAO from home yesterday without any problems. I advised the
enquirer to try again today and to get back to me if he was still
having a problem.
Q: have we any reviews of the following book: C.B. Martin.The          book review          20090113
Mind in Nature (Clarendon Press, 2008) A: checked NewsUK
from 1 Jan 2007 to 11 Jan 2009 but only reference to C.B.
Martin's book was in his obituary in The Independent 2 Dec 2008
(he died 23 Oct 2008), of which I supplied a printout. OUP
website gives publication date as 22 Nov 2007 and has a
quotation from a review in the Times Literary Supplement. Found
review in TLS 12 Sep 2008 on Times Online website and
supplied printout.
Q: did a review of the following book appear in either The Times       book review          20090113
or The Times Literary Supplement: Reginald O. Kapp. Science
Versus Materialism. A: no review in The Times from 1 Jan 1940
to 31 Dec 1941. TLS Index 1940-1980 indexes a reference to a
review of the book in TLS 16 Nov 1940, p. 576. Supplied a
photocopy of the article.
Q: Enquirer has found it difficult to negotiate the Royal Mail         Postcodes            20090112
postcode finder and has given up in exasperation. Could we help
finding her 6 postcodes? A: All but one postcodes found. The
failed postcode was long and Welsh tried several spelling
variations to no avail. Telephoned enquirer with results - she was
very grateful.
Q: Enquirer asked for the telephone number for Molyneaux               online directories   20090112
House, Wolverhampton Jobcentre Plus. Rang Answers Direct in
error. A: Found contact details in BT Directories on-line. (0845
600 3115 )
Q: Credit unions in Oxford, particularly Headington. A: Only able      money / local        20090113
to identify 2 from www.abcul.coop, Co-op directory online, OCVA,
OCC & Ox City Co web sites & general web search - Oxford
Credit Union (now located in Cowley) & Blackbird Leys Credit
Union (members have to live in BBL). Oxon Studies trying to
identify & locate small directory to which OCC Econ Devel
contributed which used to list local credit unions in case
additional names provide additional leads, but contacted enquirer
with these 2 names anyway.
Q: list of names & addresses of independent humanitarian               humanitarian aid     20090113
support agencies/organisations, in Britain or abroad, excluding
medical agencies and UN agencies A: Suggested Voluntary
Agencies Directory (using classified index to identify orgs
providing "overseas aid, famine relief" and/or "relief of poverty" -
2007 edn i/s BI-R), World Volunteers 4th (2008) edn, also i/s BI-
R, and/or www.dango.bham.ac.uk searching incl keyword
"humanitarian" which brings up list of 290 orgs.
                  Oxfordshire Libraries Answers Direct Enquiry Log

Q: Do we stock printed version of Choice-based letting               local council          20090113
newsletter? A:City Council do not provide libraries with the         information
printed version. Other District Councils may. Libraries provide the
access to it online. DB went down to speak to enquirer. She is
interested in obtaining newsletters from Oxford City and Cherwell
District. Showed her list of outlets in Oxford from which newsletter
can be obtained. Phoned her local library, Banbury. They print
out one reference copy of Cherwell newsletter for customers to
read in library and enquirer will go there to read it.

Q: I want to trace a friend in Cumbria, and only have address            Books              20090113
from seven years ago. A: As enquirer uses Central Library
advised her to consult Bali, K . The people finder
Q: Details of 2 books believed to be published by OCC.                   OCC publications   20090114
'Teaching science investigations at key stage 1/2' for purchase.
A: Not on Galaxy. Details on Ox Brookes catalogue, as pub by
Oxfordshire Science Centre. This is at Cricket Road Centre. Still
available for purchase £20 each + p&p.

Q: Text of Housing Act 2004 wanted by reader. A: WI staff                Legislation        20090114
advised of opsi.gov.uk site with original text online. If updated
version needed then LexisNexis at Central would answer this.
DB: Phoned WI back and spoke to member of staff helping
enquirer. Enquirer thinks she needs Sections 32 to 34 of Housing
Act 2004. Printed these sections with annotations from
LexisNexis and faxed them to WI. Also suggested enquirer look
at following book in WIR: Andrew Arden. Manual of Housing Law.
8th ed. 2007.
Q: enquirer is trying to identify a directory which she had about 9      business           20090114
years ago which listed manufacturers' "end of line" stock. A: I
recalled a series of regional factory shop guides which we used
to have in OXR and from there I found the current edition on
BDSLiveplus. It is the Official Great British Factory Shop Guide,
of which the current edition was published in 2005. I phoned the
publisher to check that this is still the current ed. (it is) and that
there is not a new edition in preparation (there isn't). Gave the
enquirer the details of the book and the publisher's website
www.factoryshopguide.com. She agreed that this is the book she
was thinking of.
Q:Details of Duke Street Oxford wanted for article on house              Local history      20090114
history. (Similar to enq 256). A: Forwarded to OxS, and gave
Heritage Search details and the
http://www.headington.org.uk/oxon/streets/ website which seems
quite useful.
Q: How do I get on to ODNB, I tried using the website and putting        Internet           20090114
my number in but it didn't work? A: Guided enquirer to Reference
Online webpage on OCC site, and talked her through using the
links, successfully logged into ODNB.
Q: Mobile manager requested information on behalf of customer            Reference Online   20090115
on the geographic coverage of Ancestry Library and its
availability in Branches. A: Informed MM that it is available in all
branch libraries with the exception of mobile libraries. Coverage
of AL is extensive including UK, Eire, USA and many other
countries.
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: enquirer dialled Answers Direct number in error, but as she       family history   20090115
lives locally she asked a couple of supplementary questions
concerning Oxfordshire family history research A: gave her the
web addresses and contact phone numbers for Oxfordshire
Studies and the Oxfordshire Record Office. I mentioned that
Ancestry is available in all Oxfordshire libraries but she has her
own subscription.
Q: I am doing a project on the history of ovens, do you have any     technology       20090115
books? A: four books found and reserved, also some good
illustrations on websites. Enquirer e-mailed with this information

Q: where can I find a topographical map of the whole country? A: maps                 20090115
the only topographical maps of Great Britain that we have (apart
from the Ordnance Survey Landranger maps) are in atlases such
as the Times World Atlas Comprehensive edition and the
Britannica World Atlas. Suggested the enquirer look at these and
let the staff at the Information Desk known if they were not
sufficient for his purpose so that they could let OLAD know.

Q: where can the enquirer consult Key Note Market Assessment business                 20090115
Reports, which we do not have in OX-BIP. A: checked Oxford
Brookes University Library catalogue and OLIS, but neither of
them has this series of reports. They are held by the British
Library Business and Intellectual Property Centre, including the
2008 edition of the Cruise Markets report, which is the one the
enquirer particularly wants. Printed out the BIPC's contact details
and information on using the Centre, from the BL website.

Q: request for FAME search to be downloaded and emailed.             business         20090117
Spent 40 minutes helping enquirer draw up criteria for the search
and noting her requirements. A: Spreadsheet downloaded & e-
mailed. Request for invoice sent to Admin.
Q: what time does the library close today? A: 5.30 today and         library          20090116
tomorrow, 7pm Mon-Thurs.
Q: who did Neil Marten MP marry? A: Joan Olive Lake. Q: Do           who's who        20090116
you have anything in who Was Who on her father, Vice-Adm W J
C Lake? A: no
Q: What would £1000 in 1720 be worth now? A: In 2007 [the            economics /      20080119
most recent date for which we can find reasonably consistent         history
tables], £1000 0s 0d from 1720 was worth £132,743.02 using the
retail price index, or £1,536,401.42 using average earnings.
Source: Lawrence H. Officer, "Purchasing Power of British
Pounds from 1264 to 2007," MeasuringWorth, 2008.
http://www.measuringworth.com/ppoweruk/. For later dates
(1750 - ), also worth looking at "Consumer price inflation since
1750" on
http://www.statistics.gov.uk/articles/economic_trends/ET604CPI1
750.pdf .
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: a PN user at CN is trying to connect to Skype and cannot do PN                           20090117
so. Why? A: couldn't find any prohibition on access. Discussion
with enquirer (who has used it on his laptop before) revealed that
he needed to set up an account to run it, so concluded he might
not be able to do this on PN. Planning to consult with PN team

Q: a film was made about one of the parishes in Cherwell district       film archives       20090119
in 1946 or 1947. Do you have a copy of it? A: not on galaxy or
Heritage Search. Suggested enquiry contact OxS for further help.
See enquiry 870
Q: I want to borrow some books on British female artists. What          catalogue           20090119
do you have in stock? A: reserved some books to be sent to
branch
Q: Information services Librarian from Sefton Library in Liverpool      Local information   20090119
called on behalf of an enquirer to ascertain the details of
Argentine Tango Lessons/Clubs in Oxford. A: Checked 'Local
Clubs and Societies' and found one entry. SW recommended
searching Oxford City Website under Dance heading, found an
extensive listing there and passed on information to IS Librarian
at Sefton.
Q: Enquirer wanted photographs of rubber plantations in                 catalogue and       20090119
Malaysia. A: Checked Galaxy and found one title on shelf in             websearch
Central, John Loadman 'Tears of the Trees.' Phoned enquirer
with information, but only black and white photos in book.
Enquirer wanted colour photos to use as research for a
commissioned painting he is beginning. I checked Google images
and there were a number of coloured photos that could provide a
starting point. Informed enquirer who also asked me to send
'Tears of the Trees' to Deddington Library for him to use as
background info.
Q: enquirer is wanting to track down 'my nine lives' by Achmed          bibliography        20090119
Abdullah, not on Galaxy. A: published by Hurst and Blackett in
1934, US title 'the cat had nine lives' pub 1933, not in BL.
Phoned enquirer back, suggested websites to try to buy book, or
that he ask mobile to req RLB.
Q: enquirer has received a letter in Italian - where can he get it      translation         20090119
translated A: could try local secondary school, if they teach
Italian, or check yellow pages and ask for quote from some of the
translation firms listed there.
Q: enquirer asking for confirmation of the registration of a dentist.   websearch           20090119
Checked BDA website and NHS register to no avail. Telephoned
enquirer who then revealed that he may have a practice in Harley
Street. Suggested that she google key words to see if there are
any hits.
Q: enquirer asked for "CIS and Eastern European Energy                  business            20090120
databook". Not on Galaxy, c/t at COPAC, BL or Bod. Enquirer
then said he had been told the information he wanted would be in
this book - what he wanted was a list of medium-sized Russian oil
companies who are currently exporting. A: referred to City
business Library and Birmingham Central Library - e-mailed
contact details to enquirer.
                  Oxfordshire Libraries Answers Direct Enquiry Log

Q: Details of mobile library visits to Oddington, Charlton on          mobile libraries   20090120
Otmore, Fencott, Murcott & Merton, for publication in village
newsletter (Otmore review). A: Merton: Central Mobile Thurs
week 1 12 - 12.15. The other 4 villages are on the round for
Thurs week 2 (hence enquirer's confusion at overlap of times)
between 11.20 & 12.40. Details from OCC public web site
checked with mobile driver concerned to ensure no changes
before confirming to enquirer.
Q My 83-year-old mother, who is Italian but has lived in the UK        notary services    20090120
for 60 years, has been asked to obtain a life certificate to prove
she is still alive by the Italian authorities who issue her pension.
Do you know where I can obtain such a thing? A: the Italian
Embassy website lists 'proof of being alive' as one of the
certificates which can be provided by the Notary Services of the
Italian Consulate. e-mailed to enquirer the links to the relevant
pages of the Italian Embassy website, giving details of what is
required and contact details.

Q: enquirer heard an item on the BBC last week about a             books                  20090120
forthcoming book by Matthew Hall. What is the title? A: 'The
coroner'
Q: BRAD - is it available anymore? for Woodcote customer.A: we ref. book                  20090121
no longer have the hard copy, we do subscribe to one electronic
copy for Central, accessed via Info pcs, but the subs. says it has
expired. Advised WC to suggest customer visits Reading,
meanwhile ask PL, IS about the subs. thought paid last April 08.

Q: What collection(s) contain the H E Bates short story 'The man books                    20090121
who loved squirrels'? A: 'Song of the wren' - but the only (OXS)
copy is lost. Checked an online site companion to H E Bates and
this was only collection mentioned. Informed WY, so reader
would have to request RLB if wants it.
Q: Who would have 18 th century maps of Hook Norton. A: Gave Local history                20090121
number for OxS, but reminded branch that it was closed on
Wednesdays, also gave ORO number.
Q:if giving a grid ref. for Witney, what are the letters needed at maps                   20090121
the start? A: SP .Rang back, supplementary, is this for the whole
of Oxon, answer no, some more southerly parts are SU.

Q: where can I see a map of current Oxfordshire parish council      oxfordshire           20090122
boundaries? A: on OCC website - gave directions and link to
relevant page. For print copy or previous boundaries consult OxS
- contact details given
see enquiry 854 Q: another person independently enquiring           film archives         20090122
about the film '24 square miles' made by Min of Ag and Fish in
1948, shown in the village hall at Barford St Michael about 10
years ago. This enquirer thinks the film came from Oxfordshire
Archives and that they were planning to transfer it to video.
Suggested he contact ORO and gave details.
Q: Enquirer asked me to check the details of the answers direct Library services          20090122
email address and the pulblic connection to Reference on-line as
she was experiencing difficulties in connecting to both. A: Sent an
email through to answers direct and accessed reference on-line
through the public site, all AOK. Phoned enquirer with results,
she thinks it may be her ISP and will try again later.
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: can you recommend a picture book dealing with being afraid book                      20090122
of the dark, for a 5-year old. A: enquired in Children's lib., sent
'Can't you sleep little bear?' by Martin Waddell.
Q: Enquirer needed information regarding the standards for fire buildings               20090122
doors. She was not certain that her door qualified. A: Checked
www.planningportal.gov.uk, www.bsi-global.com for standards,
wikipedia for general information and finally www.firesafe.org.uk.
Firesafe has the most comprehensive and accessible
explanation. Phoned Enquirer but no response, will try later.

Q: Enquirer wanted to know the figures for the Retail Price Index    statistics         20090122
for September 2006. A: Checked website
www.incomesdata.co.uk/statistics/statrpi.htm. Relayed
information to enquirer.
Q: What constitutes a fire door? A: useful websites found            buildings          20090122
www.planningportal.gov.uk; www.firesafe.org.uk;
www.bsi.global.com. -
Q: please can you tell me the hire charges for DVDs? A: e-mailed     library            20090122
table of charges, and explained colour spot system.
Q: is the Oxford City choice-based lettings document still           housing            20090122
available in print form? A: yes, from the City council in St
Aldate's, contact no. 252263
Q: there is a swap shop this Saturday in Woodstock run by            community groups   20090122
'Sustainable Woodstock'. Can you give me their contact details?
A: although a listing of the event was found on the BBC, there
were no contact details. The group is very new, and no contact
details could be found. Suggested the enquirer contact the main
contact for Oxfordshire Community Action Groups,
simon.kenton@resourcefulfutures.co.uk , 07793647190 to see if
he has the information.
Q: Text of a speech made in the Commons by Sir Charles               parliament         20090124
Fletcher-Cooke defending Lord Denning, referred to in Fletcher-
Cooke's obituary in the Daily Telegraph 28 Feb 2001. A: unable
to find this speech using the prototype online historical Hansard.

Q: background information on the creation of the Political        politics              20090124
Honours Scrutiny Committee in 1923, following a Royal
Commission on the subject in 1922. A: The full report of the
Royal Commission on the Distribution of Honours appeared in
The Times of 30 Dec 1922, and an article on the appointment of
the committee to consider recommendations for honours on
account of political services appeared in The Times of 23 Jan
1923. Posted printouts of both articles to the enquirer.
Q: What is the area telephone code for Almeria (Spain). A: 950    telephones            20090123
Dial 00 34 950 + number for Almeria. On Favourites telephone
website.
Q: Is there a social club for expat Americans in Oxford? Suitable clubs                 20090123
for lady 65+, she has already contacted Rhodes House. A:
nearest club at present seems to be Thames Valley American
Women's Club in Maidenhead. Http://american.meetup.com lists
people in the area waiting for a group

Q: what chemicals are used in commercial descaling products,         chemical safety    20090123
e.g. for descaling kettles A: information on various agents found
on internet, printed out and posted to enquirer.
                  Oxfordshire Libraries Answers Direct Enquiry Log

Q: enquirer, who lives in Radley, wants information on the           travel          20090123
national concessionary bus pass scheme and how to apply for a
national bus pass. A: printed out the "free bus pass scheme"
page from the Vale of White Horse District Council webpage and
the National Bus Pass Application form and took them down to
the enquirer at the Information Desk.
Q: When was Neil Marten knighted? DT obituary says 1983,             politics /      20090123
Oxford Times & Mail say 1981. A: Who's Who and TDA obituary biography
say 1983. Whitakers for 1982 does not mention it. DB: Enquirer
raised this question again when he phoned 20090124. I found the
official notice of the conferral of the honour of knighthood on Neil
Marten in the London Gazette no. 49235, 14 January 1983, and
posted printout to enquirer with printouts from Q. 880.

Q:email forwarded from Central mailbox. Will the 1911 census be       Ancestry       20090124
available via Ancestry? A: we are chasing Ancestry but so far
there is no reply.
Q: customer wants an address (not email) for the Plymouth             religion       20090124
Brethren. A: address in Christian Handbook at O/260
Q: staff enquiry - how can I find out about the tax-free bike         staff info     20090126
scheme? A: talked him through finding the info on intranet
Q: from information desk. Enquirer has been told he has to look       benefit info   20090126
at regulation 19 of the Social Security (claims and payments)
regulations A: found on OPSI website. Printed (2 pages) and took
downstairs for enquirer. He had had to leave, but is coming back
later for his answer. Only name given, so can't contact him direct.

Q: Enquirer wanted to know if the library incorporated wireless       local          20090126
internet provision. A: Informed him that we do not have this
facility but that he may like to try some of the internet cafes in
Oxford. Suggested Mortons on New Hall Inn Street.

Q: Enquiry focused on night time images of San Francisco.            Library         20090126
Prisoners are undertaking an art project. A: Checked lending
stock both normal and o/s including store, also checked Junior
stock. Some time was spent searching individual books for
relevant colour images. Followed by a discussion about
Bullingdon's ticket nos and a phone call to the staff at Bullingdon.
A: Several books marked up and sent off to Bullingdon Library for
their perusal. Also informed Bullingdon that thousands of images
of San Francisco are available on Google.

Q: do we have a copy of the Oxfordshire Business Directory for business              20090126
an enquirer to take away? A: found two spare copies of the
2004/05 directory in the IST Office so we took one down to the
Information Desk for the enquirer to keep gratis.
Q: the names of the candidates who stood in the Oxford            politics           20090126
constituency in the General Election of 5 July 1945. A:
subsequent discussion with the enquirer led to his requesting the
names of the candidates in both the General Election of 1945
and 23 February 1950. Arranged to supply printouts of the two
election results as reported in The Times.
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: do we have any books on club law in stock? A: There is a        law                      20090127
copy of Peter Coulson. Questions and answers on club law. 2nd
ed. 2002 in OX and on the shelf. Pointed out the date of the book
and warned the enquirer that the law might have changed since
2002. This edition is still in print according to BDSLiveplus. Set
the book aside for enquirer to come in and consult/borrow.

Q: phone numbers wanted for Wallingford & Benson libraries            library information   20090127
which are not listed with the other OCC Libraries in the Phone
Book. A: Details supplied from web site, also today's opening
hours & details of short URL access to library information for
future use
Q: phone number for Oxfordshire Studies wanted. A: 01865              library information   20090127
815749
Q: Copy of Who's Who entry for Dr David Keeling (consultant           biography /           20090127
haemotologist at Churchill Hospital) requested. A: David Keeling      medical
is not listed in Who's who. Q2. Is Dr Keeling listed in the Medical
Directory? If so, photocopy of entry wanted. A: Yes. Photocopy
made and posted with invoice.
Q: do we have Ordnance Survey Explorer map 207 for                    maps                  20090127
Northampton in stock? A: not on Galaxy. Checked Ordnance
Survey website and gave enquirer full bibliographic details of
sheet 207 (Newport Pagnell & Northampton South). Suggested
enquirer reserve the map but he needs it soon and will buy his
own copy.
Q: Reader looking for stories for 7-11 yr olds written in last 10     children's fiction    20090127
years and set in a school. A: Cool Reads web site has "school"
as a category - reader content to browse at home. "School" also
included in Genres section of "Who next? A guide to children's
authors". Reader content to browse list of authors from 8-11yr
section in this (which included E.Blyton) and check out the "last
10 years" part of his query at leisure himself.

Q: CN have a regular reader who found a reference to a book by bibliography                 20090127
Charles Knight entitled 'London' and wants to reserve it. Holton
have discovered it is in 6 vols and want to know which the reader
requires. She says '18th century'. Which vol is that? A: book was
published in 1851, originally pub in 150 parts in 1840s, consists
of articles aranged by topic. Apparently no chronological order.
informed CN, they will ask their reader how she wishes to
proceed.
Q: Enquirer is looking for background info on the Coroners and        politics              20090127
Justice Bill, currently before Parliament. What led up to it, what is
its current situation, what effect is it having on current practice.
Any relationship to the Data Protection Act and the rights of the
individual? A: parliament website has all relevant documentation,
too much to print. Left message for enquirer asking him to tell us
how he wishes to proceed (enquirer does not have computer)
enquirer phoned back and intends to visit Bodleian Law Library to
see print version of Select Committee report

Q: Where to begin to find help regarding starting a business. A:      Business              20090127
Gave phone no. and address of OBE, also mentioned Business
Link (which branch had found on web), as best basic starting
points.
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: A bright light in west in sky soon after dusk, could this be the Astronomy               20090127
ISS? A: According to www.heavens-above.com the ISS has been
passing over Oxford in west about this date, so it could well be.

Q: enquirer looking for further details about Didcot local election c   Local studies       20090128
1977 when her father stood as candidate and won, including
newspaper article which she thinks included picture of him. A:
referred to Oxon Studies. As enquirer phoning from Germany,
suggested she look at their web site particularly Research &
Copies pages & then e-mail them.
Q: Home Farm Trust would like to hire (ideally) sensory books &         sensory books for   20090128
book bags suitable for use with adults with severe learning             adults
difficulties. Can we suggest where these might be sourced? A:
Discussed with Communities and Learning Team, who will get in
touch with enquirer direct
Q: enquirer asking about buying electrical equipment which has          recycling           20090128
been taken to waste recycling centres for recycling A: referrred
him to Waste Management at Oxfordshire County Council, tel.
08450 50 45 50
Q: list of companies which provide waste recycling services A:          recycling           20090128
the Environmental Services Association is the UK trade
association for the waste management industry. Their website
www.esauk.org allows one to search for companies by name,
services and county and has links to member companies'
websites.
Q: Do any libraries have wi-fi, or plans? A: None do at present,        Library services    20090128
Central had been considered for after refurbishment. Advised
them to take comment and refer to Charles Pettit.
Q: Where are UK shoe companies listed? A: Try Kelly's,                  Business            20090128
Kompass or Clothing industry yearbook (if in stock)
Q: Please help set up FAME. A: Put in disc, and showed enquirer         Business            20090128
basic searching, and format listed. Advised enquirer to ask again
for help if necessary.
Q: Does the library have any Iranian DVDs for hire, for showing         Library admin       20090128
to university group. Explained that terms of our licence permit
DVDs for hire for home use only. Only 1 Iranian DVD (Angel on
the right) identified on Galaxy - reader may possibly phone back
for details.
Q: can we identify the recording of the theme from Schindler's          Music               20090128
List played yesterday afternoon on Sky 369's O Music TV
programme? It's not the recording by John Williams (composer)
which enquirer already has. Performers included Robert Wells,
violinist Larissa (?) Streller (or Strehle?) & someone with
surname something like Streilitz. A: Not found, even with
assistance of Music Library team. Reported initial failure to
enquirer, though also e-mailed Sky who subsequently replied with
further details. Sources checked included SearchMuze, Int'l
Who's Who of classical music 2008 & general internet search.
Replies from Sky collated, printed & posted to enquirer 31/1/09.
Artists were Robert Wells & Larisa Strelita-Strēle. Robert Wells
currently has 3 DVDs's available for sale direct from his website
http://www.wellsmusic.se/ The live track 'Schindler's List' is part
of his 'Rhapsody in Rock' series of live concerts.
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: Alfred, Lord Denning - report of his appointment as Master of politics             20090128
the Rolls April 1962, also Who's Who article and obituary A:
printouts located and sent
Q: Sir Charles Fletcher-Cooke - information wanted on his         politics            20090202
resignation over nationalisation in 1948 and whether he was at
that time PPC for Poole A: unable to find information on his
resignation in Times Digital Archive for 1948. Suggested enquirer
contact the Dorset History Centre (the combined Record Office
and County Local Studies Library for Dorset) and ask them to
check the local newspapers for 1948, esp. Poole & Dorset Herald
(1944-1983). Also gave him phone no. of Poole Central Library.

Q: Banbury Civic Society would like to find a speaker on               canals         20090128
Brindley's Oxford Canal A: suggest contacting Oxfordshire
branch of Inland Waterways Assoc. contact details given
Q: Can we find the text of the "Schoolboard" version of "The           bibliography   20090202
House That Jack Built", from which the following is quoted: "This
is the bold chanticleer who by his shrill vociferations in the early
dawn awoke that ecclesiastical gentleman whose cranium was
devoid of its hirsute covering" ?
Q: follow-up to 913. Alfred Lord Denning became Lord Justice of        politics       20090129
Appeal 12th oct 1948, and Privy councillor 25th Oct 1948. Times
report printouts please A: sent
Q:Follow up to 900 on 20090128 mentioned artist Richard Wilson         art history    20090128
of Covent Garden as object of interest. Not mentioned in detail in
the volumes online, nor in bibliographies of ODNB, DNB (1900)
or Grove Art entries on Richard Wilson (included this info to CN
as did not know if reader had consulted these sources already).

Q: enquirer's father uses a mobile library, but has had a stroke   library services   20090129
and now has double vision. Does library have audio books? A:
explained services available.
Q: Witney library had an enquirer asking for an obituary of a John newspapers         20090202
R L Cook, from Wimbledon, who died on 27th December 2008.
A: nothing in Times, Telegraph, Times obits, News UK -
Wimbledon Guardian doesn't have online archive. Phoned
enquirer to ask for more info - answerphone. spoke to enquirer
Mon 2 Feb. It's death announcement, not obit, she is looking for.
She doesn't know which papaer but 'he always read the Times'.
Checked film of Times 27-31 Dec but not in.
Q: unable to log in to ODNB from home. A: talked him through       Ref online         20090129
the procedure, he wasn't using the 'L' and was leaving spaces
between the numbers, so will try again (should be fine).

Q: customer wants two particular books on Bridge, not in stock - books                20090129
but does not want to pay for ILL. Any ideas? A: lib. staff will
suggest he looks on internet for Catalogue of Northants libraries,
which he is willing to travel to, or else look on Amazon to see if
there's a cheap copy to buy.
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: follow-up to 901. enquirer has visited Bod. Law Library & seen     Legislation      20090130
Coroners and Justice Bill and its Committee repoprt HC185 dated
23.01.09. He now wants to see committee report which led up to
Bill. A: the Explanatory Notes to the Bill (available on the
Parliament website at
www.publications.parliament.uk/pa/cm200809/cmbills/009/en/200
9009en.pdf) set out in detail the background to Parts 1 to 8 of the
Bill. I printed out pages 1 to 11 (Introduction, Summary and
Background) of the Explanatory Notes and left them at the
Information Desk for enquirer to consult next week (probably 2 or
3 Feb). He may require assistance to find the full bibliographic
details of some of the documents referred to in the Notes only by
their URL. The Bodleian Law Library should have the printed
versions.
Q:is Oxford Inspires with us? What is the contact number? A: in       contact number   20090130
same building as us, but separate organization, gave her the
phone number.
Q: The telephone number of the Oxford tax office. A: 0845 302         contact number   20090130
1434 (from Oxford telephone directory - full-page advert under
HM Revenue & Customs)
Q: enquirer reported that she has lost her library card A:            library admin.   20090130
according to Galaxy enquirer is registered at Central Library.
Forwarded her email to Central Library Reception and asked
them to reply to her. Informed enquirer I had done this.
Q: in which Honours List of 1981 did Sir Charles Fletcher-            biography        20090130
Cooke's knighthood appear? A: New Year Honours List
(Sources: Supplement No. 48467 to the London Gazette 30
December 1980 and New Year Honours List in The Times 31
December 1980). Will send printouts of both items to enquirer
with results for Q. 914 when obtained.
Q: information on a new medical treatment (within the past 2 or 3     medicine         20090131
years) for heart conditions / clogged blood vessels where, instead
of a bypass operation, new blood vessels are created.A: Answers
Direct answers, Heart treatment… contains links. 2 general
articles selected for printing, copy of websites given as well if
enquirer wishes to follow up.
Q: reader asking for a book called The Rules, published about 15      books            20090130
years ago, about maintaining relationships. A: searched the
British Library catalogue for books with "rules" in the title and
published in the 1990s. The most likely publication is: Ellen Fein.
The rules: time-tested secrets for capturing the heart of Mr Right.
Thorsons, 1995. KI agreed this could be the right book and I gave
them the bibliographic details of an edition published by Element
in 1997 which is listed as still being in print (ISBN
9780722532508).
Q: copyright-free image depicting the satirical Charles Darwin        images           20090130
monkey cartoon(s) A: images found on British Library and
Heritage Image, both with managed copyright. Also many on
Google. Suggested not easy to advise on copyright issues.
Original image old enough to be out of copyright; check status of
images on Google for one that states it is copyright-free. email
sent 20090202
Q: until what time is the Central Library open today? A: 5.30 pm      library admin.   20090130
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: Can you help me find entries for William Hazlitt on the       Catalogue             20090131
catalogue for essays? A: found entries and sent two books to BF.

Q: Information wanted on Buxton and its history as a spa town       Derbyshire local   20090131
(also history of using spa waters as medical cure) for Searchers history
project. A: No titles in stock specifically on Buxton's history but
at least 2 in OX-S on history of spas. Also gave enquirer contact
details for Derbyshire local studies collection incl
http://www.derbyshire.gov.uk/leisure/local_studies/ and
http://www.picturethepast.org.uk/ and mentioned RLB service via
lending libraries if Derbyshire recommend any key published
works.

Q: reader having difficulty logging in to Ancestry. A: checked     Ref online          20090131
they were on appropriate Ref Online page, and also tried to get in
from here, without success. Oxon studies also experiencing very
intermittent access on both staff & public networks so conclude
problem with Proquest web site rather than an OCC ICT issue.

Q: please could you find the phone number for Jonathan Brostoff, phone nos             20090202
a London consultant specialising in allergies? A: 2 numbers
found, one on BT and one for making appointments at his allergy
clinic
Q: customer at enquiry desk having problems accessing part of Royal Mail               20090202
Royal Mail website. A: went down to help - enquirer is being
transferred by Royal Mail out of the area. The reference she has
been given does not appear to be accessible from public site -
may be on their intranet. advised her to phone helpline

Q: when did Vice-Admiral W.J.C. Lake die? A: 6 September             biography         20090203
1952 (Source: Death notices in Times 9 September 1952, p.1)

Q: In which volumes of the Victoria County History are there         library           20090202
entries for Fifield and Bruern Abbey? A: Volume 2 has an article
on the Cistercian Brothers at Bruern Abbey, only footnotes for
Fifield, pages 79 - 81. Checked locations. Vol 2 at OX/R.
Enquirer requested photocopy to be sent to Wychwood Library.
Informed that he would need to fill out a copyright form.

Q: Enquirer needs access to a black and white laser printer,          library admin    20090202
Goring library has inkjet, is there one available at another library?
A: Rang LM Holton for elucidation, not available but spoke with
staff who confirmed that we do not have laser printers available
on the PN.
Q: what activities and social clubs are there for OAPs/senior         local clubs      20090202
citizens in Central Oxford/Iffley Road (not N Oxford or
Summertown) A: found one club in E Oxford, also contact details
for the local Community Association. Details e-mailed to enquirer

Q: enquirer had been lent a magnifier/reading light and wants to products              20090202
buy one. Where can she get one? Drawing supplied A: exact
match and 2 other likely suspects found on Google shopping.
Phoned but got answerphone.
Q: last week's Oxford Mail historical column referred to the report politics           20090202
of Oxford dons refusing an hon doctorate to Margaret Thatcher in
1985. Times printouts please. A: sent
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: I'm looking for a book called 'history by the yard' referred to on   tv                 20090202
'forensic casebook' on ITV3, but I can't find any reference to it
anywhere else. A: not on Galaxy. Enquirer has been told about
website of this name. no info on ITV3 webpages. gave enquirer
contact details for ITV3. Visit to 'history by the yard' website
revealed they do research for tv programmes and their own book
is called'the Scotland Yard files'. Enquirer happy with this - gave
bib details
Q: How to write an affidavit, the format, sample layout. A: On          law                20090203
CAB Advice guide the definitions and how to do it. HM Courts
website has listing of forms, including the various kinds of
affidavits, for download.
Q: Contact details for Oxfordshire Health Archives. Enquirer            Local history      20090203
researching Cowley Road Hospital 1948 period. Old leaflet gave
unusable email address for them. A: Found website for them with
full contact details, including email. Also mentioned OxS, ORO
and Heritage Search.
Q: I want details of the Land Registry? Do libraries hold such          local government   20090203
records? A: Historical ones, possibly OxS. For current registry,
www.landregistry.gov.uk is the website. Oxon dealt with by
Gloucester office.
Q: I have a collection of non-fiction books and want to classify        Books              20090203
them. A: Went through the Dewey hundreds and enquirer
seemed satisfied with that, while adding biography to his own
use.
Q: With regard to semi-skimmed milk, organic milk apparently            Nutrition          20090203
has 70% more omega-3 than ordinary milk. How much is this in
absolute terms? A: Cannot find any obvious answer to this, found
some useful reports - Answers Direct answers in Omega-3 milk.
Referred to relevant contact at the Food Standards Agency.

Q: Lord Denning delivered the Romanes Lecture in 1959. Is there history                    20090203
a report on it in The Times? A: speech delivered 21 May 1959
and reported in The Times 22 May 1959, p. 22. Printout supplied.

Q: date in 1961 on which Charles Fletcher-Cooke was appointed           politics           20090203
a junior Home Office minister. A: 27 June 1961 (reported in The
Times 28 June 1961). Printout supplied.
Q: date when the 1901 UK census was taken A: 31 March 1901              census             20090203
(from census website)
Q: Was the book 'Re-inventing the sacred' by Kauffman reviewed          book reviews       20090203
anywhere? A: In 'Irish Times' and 'New Scientist'. Copies of
reviews sent to WT.
Q; requesting address for Child Support Agency, to report               Child Support      20090203
change of address A; address supplied by letter                         Agency
Q: who should library manager contact to ask about purchase of          library admin      20090203
German fiction on cassette for stock? A: gave contact details for
audio book panel lead, Fic panel lead.
Q: Oxford City choice-based lettings website mentions bidding -         City Housing       20090204
how does this work? A: gave phone no. for city Housing Team             Scheme

Q: asking for info about iron age hill forts in N. Oxon A: referred     local history      20090204
to OxS
Q: 'Guardian' obituary for Sir Charles Fletcher-Cooke, died 24          News UK            20090204
Feb 2001 A: found and sent
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: 'Times' report on awards to Baroness Sharp - DBE 1948, GBE          newspapers          20090204
1961 A: found in Birthday Honours Lists
Q: can you get careers advice for adults, not students, from the       careers             20090204
careers office in Gloucester Green? A: yes
Q: I need the text of a poem by Wilfred Owen called 'sing me the       catalogue           20090204
2 lieutenants'. I know it is in Owen's collected works and in
'survivors' songs' by Jon Stallworthy. A: 4 copies of 'survivors'
songs' in stock, reserved for enquirer
Q: e-mail enquiry - I have just reserved a book online. How long       library             20090204
will it be kept for me? I did not realise that I had to pay - the
screen info should be made clearer. A: explained reservation
procedure, thanked for comment and said would forward to
relevant person. did so.
Q: follow-up to enquiry 901. enquirer wishes to trace item on          law                 20090205
www.fco.gov.uk on the Coroner's role. A: several items found,
none obviously the one required, list left at info desk for enquirer
to collect and peruse.
Q: requiring travel details between Banbury Railway Station and        travel info         20090205
Brahma Retreat Centre, Nuneham courtenay OX44 9PG A:
referred to website Transport Direct - journey planner
Q: enquirer looking for a story by Chekhov entitled 'lady with the     books               20090205
little dog'. Catalogue analyticals do not have a listing, can we
check shelves? A: story found in volume in store, reserved for
enquirer and sent.
Q: 'Times' report of appointment of Harold Wilson as President of      politics            20090205
the Board of Trade, 1947. A: found and sent
Q: enquirer asking about photos of the now defunct Wallingford         local history and   20090212
Gas Works. Checked "Heritage Search, " " Wallingford History           library
Gateway" and "Google Images". Referred enquirer to Wallingford
Museum, providing contact details. Also, told enquirer that I
would check Central stock for any material and phone him later.
Enquirer informed that unfortunately we could not find any
images. Consulted Wallingford Museum website for details of
their opening hours. Their service resumes on March 3rd.
Enquirer briefed.
Q: what time does the library close today? Can I make a                library             20090206
computer booking? A: 5.30, call transferred to info desk.
Q: nearest library where could consult BRAD - enquirer lives           newspapers /        20090206
near Banbury. A: Birmingham Central Library (Business Insight          online
service) Note: tried to log on here but subscription via
hampshire libraries through SE consortium appears to have
ceased. Also tried Warwks & Northants, but not listed on either
catalogue.
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: biographical information requested on Ulric Daubeny, author art history / local       20090210
of "Ancient Cotswold Churches" publ Burrow 1921 and well-          history / biography
known architectural historian cited by Pevsner. Particularly
interested in any connection which would have linked artist John
Piper as a young man with Daubeny as Piper appears to have
done the original drawings for dust jacket of book whereas
Daubeny's wife (also a well-known artist) illustrated the book
itself. A: No definite leads from OX or Oxon Studies stock,
though further inf on Piper may be available. Enquirer has
apparently already seen the Heritage search records on Piper at
AD. SR thought Daubeny's Cotswolds connection more Glos
than Oxon so further searching of OxonStudies files (beyond
Heritage Search, OxonStudies card index & People Index,
already checked) unlikely to be profitable. BMD records on
Ancestry suggest Daubeny was b.& m. Chelt, but died 1922 age
34 at Newton Abbot. Suggested enquirer contact Glos Local
Studies /Archives, and possibly also Devon Libraries for poss
obits in their local press. Enquirer also pursuing the Piper
connection through other specialist collections.
Q: enquirer is looking for up-to-date market research information business               20090207
on worldwide sponsorship of arts events A: informed him that we
have the 2007 Key Note UK Market Reports on Arts & Media
Sponsorship and Sports Sponsorship and explained how he
could view the executive summary and contents of the reports on
the Key Note website to judge their relevance before coming to
Central to look at the full reports. Also gave him links to the
British Library Business & IP Centre and details of the electronic
resources to which it subscribes.

Q: opening times of Central Library (enquirer could not find them library                20090207
online) A: gave enquirer the usual opening hours of Central
Library and how to find them on the OCC website. Mentioned that
Central might be closing before 5.30 today (enquiry came in
before Yvonne's email about 4.30 closure for Central).

Q: which is the highest village in Oxfordshire? A: transferred the     local history     20090207
call to Oxfordshire Studies. See Mark L's full reply to this enquiry
in Enquiries Answered email folder.
Q: when was the Daily Telegraph first published? A: 29 June            newspapers        20090207
1855 (as the Daily Telegraph & Courier) (Source: British Library
Newspapers Catalogue).
Q: on which date was Baroness Sharp of Hornsey created a Life          biography         20090207
Peer, and in which Honours List was the award made? Is there a
Times report for this? A: 19 September 1966 (i.e. not as part of
an Honours List) (Sources: London Gazette No. 44117, 20 Sep
1966, p. 10171 and The Times 21 Sep 1966, p.9.) Printouts
supplied 20090209.
Q: enquirer is looking for information on the British constitution     law               20090207
and the basis of English law A: suggested the enquirer consult
the following two books in OXR and to contact Answers Direct if
he requires more information: A.W. Bradley. Constitutional and
administrative law. 14th ed. 2006 (shelved at 342.) and Smith &
Keenan's English law. 15th ed. 2007 (shelved at 340.)

Q: is Wheatley Library open today? A: no                               libraries         20090209
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: the date on which Margaret Thatcher was appointed a Junior           politics             20090209
Minister in 1962. A: she was appointed Joint Parliamentary
Secretary, Ministry of Pensions and National Insurance on 9
October 1961 (Source: The Times, 10 Oct 1961, p.12) Printout
supplied.
Q: information on Gordon Gardner, a (probably retired, if not           biography            20090209
deceased) solicitor who practised in Gloucester. A: no entry for
him on the Law Society's Find a Solicitor database or in online
Who's Who / Who Was Who. Suggested enquirer contact Ask:
Gloucestershire Libraries Enquiry Service and also gave him
phone no. of Gloucestershire Archives.
Q: enquirer asking if we knew what URN meant in the context of          police               20090209
police forces. A: explained what a URL was and went downstairs
to speak to the enquirer. He was satisfied with the phone no. of
Thames Valley Police. I also showed him the Police and
Constabulary Almanac, which contains detailed information on
individual police forces.
Q: Enquirer querying the acronym UCC in relation to a book              acronyms             20090209
review sent to him by MS earlier. He was v complimentary about
MS and the service in general. Very chatty enquirer so engaged
for some time before embarking on search A: University College
Cork, also gave enq contact details of reviewer, Prof W Reville

Q: Librarian wanted two book titles on basic screenwriting for a        library              20090209
customer. A: Checked catalogue returned call with information.

Q: Can we still check Companies House register to find out              business             20090209
whether Lionart is still trading? A: Inconclusive, as none of the
RO addresses corresponded with the contact address Oxon
Studies had used, but checked CRO Dissolved list too &
provided printouts for most likely companies from CRO website &
FAME.
Q: Is there a shop in Oxford that sells a trolley/walker suitable for   Local info           20090210
a visually impaired person, upmarket and not too
heavy/cumbersome? Enquirer has tried Disabled Living
Foundation and local Blind Society for information. A: Could only
suggest the Leather shop for information.
Q: information on financial support available to mothers. A: gave       benefits / finance   20090210
enquirer the phone number of the Oxfordshire Children's
Information Service, the address of its website, and details of the
OCIS district information guides which are available for reference
in libraries' parents collections.
Q: contact details for the journalist Andrew Roth A: gave               biography            20090210
enquirer the address and phone numbers in Roth's entry in
Who's Who online and supplied a printout of the entry.
Q. Date of 2001 General election? A: Thurs 7th June 2001.               politics             20090210
Source: HC Factsheet M7 App.C.
http://www.parliament.uk/documents/upload/M07.pdf
Q: I want to volunteer to help with adults learning to read, where      Education            20090210
can I contact someone? A: According to OCC website, the Skills
for Life service want volunteers, email or OX 778827, however
when informing enquirer she had apparently tried that phone
number and was passed on to us. Gave her Learning and
Development number too from intranet.
                  Oxfordshire Libraries Answers Direct Enquiry Log

Q: enquirer wants to find a beginners course in German starting Education                  20090210
in Oxford soon. A: found a "German Level 1 - Continuation"
course starting at Oxford & Cherwell Valley College on 26
February. Emailed details to the enquirer. Also emailed a link to
the national Careers Advice database of courses, though I had
searched it without finding any courses which seemed suitable to
me. The only beginners course in Oxford in the Adult Learning
Courses in Oxfordshire 2008/09 brochure started on 14 January
for 10 weeks, so is nearly half-way through.

Q: if travelling from London to Oxford in 1850 what methods of            local history    20090211
travel would one have used? A: the railway line to Oxford was
opened in June 1844, so the easiest way would be by train from
Paddington, via Didcot. The journey took 2 hours 20 mins
Stagecoaches ran regularly, though the service declined rapidly
after the advent of the railway, and took 6 hours from London to
Oxford. info from 'Encyclopedia of Oxford'

Q: local stockist of "Challenge" portable fan heaters. A: this is an      business         20090211
Argos product (link from Which? review to manufacturer's
website takes you to the Argos website). Gave enquirer the
phone number of her nearest Argos store (Botley Road, Oxford)
and the national Argos stock enquiries and reservations phone
number.
Q: local stockist or national importer of "Italia" reclining chairs. A:   business         20090216
only recliner I could find with the name Italia was the Italia Rocker
Massage Recliner - Black Leather Effect, part of the Renaissance
Collection on the Recliner World website
www.reclinerworldonline.com. Gave the enquirer the firm's phone
no.in Nottingham 0115 978 7373.
Q: the telephone number of North Leigh Library A: 01993                   library          20090211
882935
Q: I need help with improving my writing skills but can't afford to       adult learning   20090211
pay for classes. A: Adult Learning brochure says there are free
skills for life courses. Gave contact phone no.
Q: enquirer in the library wanting to borrow a catalogue of British       catalogue        20090211
coins with market values, to value his collection - are they all
Ref? A: no, there is a recent compact catalogue which lists
values and is available for loan. Branch will reserve for enquirer.

Q: enquirer wanting info on small and medium-sized businesses business                     20090214
in UK to compare with Italian - stats, reports, discussion all useful
- web sources? Newspaper articles? A: Emailed various web
links including BERR & FSB web sites. Also suggested News
UK. Details in Enqs Answered e-mail folder, brief summary of
sites & content in AD Answers folder on P:drive

Q: enquirer in library asking for address of barrister of whom she law directory           20090211
only has the name. A: no lawyer of that name in online Bar
Directory or in Directory of solicitors and barristers
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q:enquiry for a Witney company, wanting agricultural land prices Japanese                20090212
in Japan from 1992 to date. A: Found the website for the Ministry economics
of Land in Japan (in English) with section on statistics including a
Land survey. Also two external bodies who may be able to help if
website does not go back far enough, Japanese Chamber of
Commerce and Japan Information and Research Unit, both
provide services for businesses. Phoned back with this info'.

Q: staff internal phone number.                                      phone nos           20090212
Q: BA phoning on behalf of enquirer. He needs to know the            on line phone nos   20090212
phone nos of a family living in London, phone book 618. His
nephew is recently deceased and he wants to contact this branch
of the family.A: BT online reveals 8 contacts. I was asked to
contact the enquirer by phone after 13.00 with this information.
Phoned at 13.50
Q: Enquirer needed the OED definition of two words connected to      Library             20090212
the dairy industry. WHEY and SWILL. A: Consulted OED on line
and reported back to enquirer.
Q: enquiry came in on office phone, referred from 'County            business            20090213
council'. Enquirer works for local hotel who want to send mailshot
to larger companies in Oxfordshire. Was asking for a directory. A:
explained OCC no longer produces a local directory, relying on
commercial publishing to meet this market need. Discussed
options using FAME (visiting OX to do own search & printout,
comparatively cheap but need time to re-type for mail-shot, or
library staff service at 20p per company record downloaded to
spreadsheet). Enquirer based in Nottingham so also suggested
contacting Nottingham Ref Lib which has good business
information service and may well have FAME or equivalent
national database which can be interrogated by
county/postcode/etc.
Q: e-mail enquiry asking for copies of pages from Fowler's           Ref online          20090212
English Usage. A: explained to enquirer how he could access
these resources himself through Ref Online, and said he should
contact us again if he needed any further help
Q: SW Mobile need contact details for the person in shared           county council      20090212
services responsible for the Chubb Fire Extinguisher
Maintenance contract. They have two extinguishers that require
servicing and had tried several lines of enquiry with no success.
A: Contacted Shared Services, and was directed to GL in
Environmental Economy. This is no longer his area of
responsibility, but he agreed to find out who now has this task
and to then email me and phone SW Mobile with the details. I
phoned SW Mobile and relayed this information to them.

Q: Enquirer wanted to p/outs from the Times on the 15th and         digital              20090212
16th of December 1955 featuring the inauguration of Hugh            newspapers
Gaitskell as Labour Party Leader and the investiture of Clement
Attlee as Earl Viscount Prestwood of Walthamstow. Found
details of HG, but not of CA. He appears as Mr Clement Attlee at
a Luncheon on the 16th and as Earl at another luncheon on the
21st, nothing in between. NB Attlee's title was Earl Attlee, it was
his son who was Viscount Prestwood. A: items then found.JJ
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: enquirer wanted an up to date book on photography and the         legal                20090212
law. Went down to look in law books but he was in a hurry. He
took out a very old 1997 book which I think we should replace
asap, have noted the details.
Q: Enquirer wants to know the location of nearest fax sending        telephone            20090212
facility to Old Marston Library.A: Checked yellow pages for          directories
details and responded accordingly.
Q: how many British volunteers fought in the Spanish Civil War       history              20090212
and how many were killed or wounded? A: 2,300 British, Irish and
Commonwealth volunteers, over 500 killed www.international-
brigades.org.uk
Q: phoned enquirer to tell him there were printouts for collection   biography            20090212
when his wife comes in and he asked me about info in the Times
about named person. A: found death notice, several letters by
him, and a short article on sarawak State Fund. Printed these

Q: Was Clement Attlee's peerage in 1955 on the Queen's List or       politics/biography   20090213
the Prime Minister's List? A: Neither. Single paragraph in
London Gazette No 40656 (p.1), 16th Dec 1955.
Q: why is the dish toad-in-the-hole so called when there is no       etymology            20090213
toad in it? A: there appears to be no agreed explanation of the
origin of the expression. Gave the enquirer the definition and
earliest recorded example from the OED and a link to the article
in Wikipedia which says that the origin of the name is vague but
that most suggestions say the dish gets its name from its
resemblance to a toad sticking its head out of a hole.
Date of death of former Lord Chancellor William Jowitt. A: 16        politics/biography   20090213
Aug. 1957 (Who Was Who via Ref Online)
Q: any information on a concert given between 1957 and 1960,         music                20090219
possibly at the Wigmore Hall by a German pianist, on a piano
with a silent keyboard. Piano had gone missing on the railways in
the run-up to the concert and pianist played only until the
intermission when he retired through illness. A: despite extensive
TDA and Internet searching was unable to find information on this
concert. Consulted Central Music Librarian who did not recognise
it either and suggested enquirer contact the Wigmore Hall and
Westminster Music Library. Phoned enquirer and agreed to email
links to these two organisations and a link to another concert in
the Royal Festival Hall on 1 April 1955, which featured a
performance on a silent keyboard in one piece of music.

Q: which came first, the chickin (sic) or the egg? A: referred to philsophy               20090214
philosophy course to consider this question
Q: Enquirer looking for two law cases, not in index to AER, does law                      20090214
OX have law reports available anywhere else (eg Lexis Nexis)?
A: No, only law reports we subscribe to are AER. Confirmed that
library with widest collection of law reports locally would be
Bodleian Law Library.
Q: Directors for debt collection agency Advantis Credit Limited/ business                 20090214
A: details supplied from FAME online
                  Oxfordshire Libraries Answers Direct Enquiry Log

Q: Who (if anyone) regulates debt collection agencies, do they     consumer                 20090214
have to follow a code of practice & to whom can one complain
about bad practice (such as sending threatening letters to the
wrong person because someone with a similar name but entirely
different address has been identified via the electoral register)?
A: In the UK all third party collection agencies must hold a
consumer credit license under the Consumer Credit Act 1974.
Licenses are issued and regulated by the OFT, agencies must
work within the framework outlined within the 2003 fair debt
collection guidance. Links to the fair collection guidance
document, OFT guidelines & form for compaints, & general
advice about consumer complaints procedure from OCC Trading
Standards web site e-mailed to enquirer.

Q: does the Central Library still keep back copies of 'Which?'  periodicals                 20090214
magazine in hard copy? A; yes, 5 years, in periodicals room
Q: What is date of OxClean event on Thames in Oxford? A: Fri local event                    20090214
6th & Sat 7th March. Further inf from info@oxclean.org.uk, tel.
07505 756692 (have to register). Best contact for OxClean
Thames venues & times is Dick Mayon-White from R Thames
Soc, e-mail mayon.white@ntlworld.com or Tel: 01865 552 986

Q: on what date did Margaret Thatcher become Leader of the               politics           20090214
Opposition? A: Tuesday February 11th 1975
Q: Does Central take Parker's Car Price Guide? A: Yes.                   periodicals        20090216
Monthly publication, listed as a periodical and shelved in the
Periodicals Room.
Q: Where can the enquirer find/buy workbooks for KS2 Maths               education          20090216
and English? A: Showed enquirer relevant pubs available from a
variety of on line sources. In addition showed him how to access
BBC Bitesize KS2 for revision purposes.
Q:The first date of publication of the Sun Newspaper A: Source:          newspapers         20090216
BBC News website: Sept 15th 1964
Q: Is the "Oxfordshire business Directory" still in print? A: No, last   library            20090216
edition printed in 2004. Alternative sources of info are: printed
form - Business Register:Oxon, Wilts, Berks. 2008/2009:
Nonprint - FAME on dvd using the terminal in Bay C.

Q; enquiry about hire charges for DVDs. A; details sent                  library            20090216
Q: further to enquiry 1022, do we have documentary evidence of           newspapers         20090216
the date of founding of the Sun newspaper? A: one-liner found in
Annual register of world Events
Q: Enquirer having trouble accessing OXDNB. A: Precede library           Library on line    20090216
no with a capital L
Q: What does the acronym TRICS stand for in the context of a             local government   20090217
planning application? A: Trip Rate Information computer system
www.trics.org website info supplied
Q: general enquiry re probate records. Customer in library and           family history     20090217
directed to Oxfordshire Studies
Q: confirmation of date of death of named person, as enquirer            registration       20090219
had been given different dates from different sources (1952,             records
1953 & 1955). Refers back to work done for enquiry 1008. A:
could find no other evidence of this person's death. Enquirer
referred to the National Archives for official death
record.(Answered by letter, copy on shared drive in Answers
Direct answers and paper copy with enquiry form).
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: Has library received any information about the Oxford Literary Oxford Literary       20090217
Festival yet? Enquirer had tried web site with no success. A:     Festival
Suggested ask relevant member of staff on return from lunch as
she has oversight of incoming leaflets etc., and contact Answers
again if she has no further inf. Subsequent message rec'd via
PL, IS to say OX had found answer enquirer wanted on web site.

Q: Weblinks to history of Buxton in Derbyshire, for research on     Derbyshire local    20090217
social history of Buxton Spa. A: Information previously provided    history
by phone (see 933) plus brief details of titles from Derbyshire
library catalogue e-mailed to 3 variations of e-mail address
provided.
Q: enquirer wants to trace address of his parents when they lived   family history      20090217
in Witney during WW 2. A: suggested searching phone books
online and if necessary verifying correct address from electoral
registers, available at ORO. Contact details given.
Q: information about business mailing list service. A: Explained    business            20090217
options on use of FAME (DVD in person or fee-based search by
staff) and output (self-service printout at 20p per page or staff
service exprt to spreadsheet at 20p per company record for up to
25 fields of data). Exploratory search run for companies in
Thames Valley with 400-600 employees (101 or 108 depending
which counties selected - Oxon Bucks Berks or Oxon Berks
Wilts. Reader will contact Answers again with more specific
search requirements if wishes to pursue fee-based option.

Q: enquirer has a landscape painting that was in a house they       art                 20090218
bought 19 years ago, by Harry Winkler. Can we find any
information about the artist? A: not on Grove or in any print
sources. Www.artprice.com has records of 9 pictures by this
name sold on Germany in the last few years. E-bay has some
pictures. is an oil painting, so not 19th centrury engraver Henry
Winkles. Enquirer satisfied with the info that the artist is not
famouas and her painting is not likely to be valuable.

Q: what is the first use of the word 'feed-forward'? A: answered     ref online         20090217
from OED
Q: details of creative writing groups of all kinds, but particularly community groups   20090218
play-writing. Enquirer lives in Wantage but willing to travel as far
as Oxford A: found 3 groups, also details of forthcoming courses
at Ruskin college. E-mailed info to enquirer

Q: where to go for BMD records for Watlington c 1650. A:         family history         20090217
contact ORO for deposited originals and advice on non-deposited
parish registers for Watlington, and/or Oxon Studies to see
whether transcripts have been done for that parish & date.
Phone numbers & e-mail addresses given. Also details of bus
service from Oxford to Watlington (Thames Travel route 101
hourly).
Q: where to look for President Sarkozy's address A: suggested international             20090217
Europa, Statesman's Ybk, Int'l Who's Who if OX copy sufficiently politics
up-to-date, or French gov't web site. Answer found in Europa so
other printed sources not checked. Not found on CIA Factbook
or www.gouv.fr/en but 2 staff felt latter not easy to navigate
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q:member of lib. staff enquiring from home about availability of     dictionary   20090218
lending copy of Catalan dictionary for a friend who is a translator.
A: we only have one ref. copy at OX. Has already tried
Northampton libraries but not allowed to borrow their copy on ILL.
Found one for £13 on Amazon - or they will see if there is a
translator's association that can help this professional person.
Dictionary only needed for one job. Phoned back twice to talk it
through. Also suggested she talk to PK which she did.

Q: enquirer at info desk wanting to consult Halsbury's Statutes   electonic       20090218
and needing help finding online version. A: queue at info desk so resources
went down to help but enquirer had already found Act for himself

Q: Who's Who and Times obit. For Somerset Maugham.                 refonline      20090218
Discussion about Maughams on phone - decided he also wants
Who's Who entries for 1st and 2nd Viscount Maugham A: printed
and sent
Q: researching Cowley man who died in WW2, for 11th Hussars family history        20090219
Roll of Honour he is writing. Referred to OxS
Q:Looking for a book that may include an account of individuals family history    20090219
lost in WW2 at sea - has had a book from AB library, authored
and published by Patrick Stephens, and thinks he may have
written another with more information. The one he had was 'Story
of British Ships sunk during the 1939- etc. war' Publisher based
Barr Hill, Cambridge, but no longer on the phone number given in
book or findable via Directory enquiries. A :Phoned to tell him PS
Ltd now part of Haynes and gave him phone number to get a free
catalogue of their PSL titles in print.

Q: customer wishes to find a paid-for ISP provider although he     isp provider   20090218
wants to access emails only in the library, he doesn't want a free
one like Yahoo. A: recommended he contact BT to set up internet
access and have a btinternet.com account which he can access
via the web.
Q: please send Times Report and Who was Who entry along with ref. info            20090218
other stuff previously talked about with team member today, for
David Plowright, TV executive, who died on 24 Aug 2006.

Q: enquirer in library asking if ancestry library has the same      Ancestry      20090218
number of resources as the private subscription. A: couldn't
answer in general terms, but library edition does have the
indexes she wished to look at
Q: enquirer at info desk wanting to access German newspapers        news          20090218
and Reuters online A: through favourites, discovered Kidon
Media-Link, which links to newspapers around the world and also
to Reuters
Q: I have just joined Central Library, what are the charges for     library       20090219
audio-visual hire? A: sent charging details and explained charge
bands
Q: should microfiche be above a radiator? A: no, but get in touch   library       20090219
with MS as she is the contact if re-organising LS area in this
branch.
Q: reader is wanting a biography of John Adams, 2nd President       catalogue     20090219
of USA A: 2 titles identified and reserved for reader
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: enquirer would like to see Which? Reports on new central         Which?               20090219
heating boilers A: investigation of website shows much
information freely available. Contacted enquirer by e-mail
suggesting he check website, and if he needs the subscriber-only
info either visit his local library or contact us again.
Q: Further query on first usage of "feed-forward", and also         English language /   20090219
"feedback". A: Print-out of OED entries for "feed" (which           Ref online
includes "Feed-forward" in para 7) and "feedback" sent to
enquirer c/o Watlington library as requested.
Q: Reader in library needing help with FAME. A: went down to        Business             20090219
1st Floor & resolved query. Reader had not been shown the
FAME Quick Guide which would have answered his question.

Q: descriptions of the various jobs and skills in the shipbuilding   careers             20090220
industry, in particular the technical terms used in the industry, so
that the enquirer can explain them in Portuguese to his father. A:
the Jobs4U website lists 18 careers associated with the
shipbuilding industry, with links to websites containing more
information. Ran the search on one of the Information PCs in Bay
C and left the enquirer and his father to look through the results.

Q: date on which Dr Michael Winstanley became Liberal              politics              20090220
spokesman on health in 1966. A: unable to find exact date. An
article in The Times 9 July 1969 refers to him in this capacity.
Referred enquirer to House of Commons Information Office. Sent
printout of article from The Times, plus an article from The Times
3 March 1966 recording Winstanley's appointment as chairman
of the Liberal Health Panel, plus his entry in Who Was Who
online and obituaries from The Guardian and The Times.

Q: enquirer wants to see maps of the area around All Saints      maps                    20090220
Church Didcot dating from the 1970s. A: referred to Oxfordshire
Studies
Q: information on a house in Oxfordshire which won an            local history           20090220
architectural award in 1910. A: transferred call to Oxfordshire
Studies
Q: do we hold the Stock Exchange Official Daily List? A: No. The business                20090220
best source of stock market information we have is the Financial
Times, which the Central Library holds for two years.

Q: what colour and size is the kiwi (enquirer is embroidering a  ornithology             20090220
sampler) A: gave her descriptions of the plumage and size of the
brown kiwi (she thought this would be easier to represent than
the great spotted or little spotted species) from The Hand Guide
to the Birds of New Zealand by Hugh Robertson in OXL and The
New Encyclopedia of Birds and The Illustrated Encyclopedia of
Birds of the World in OXR. Informed enquirer that her local
library, Faringdon, has The World Encyclopedia of Birds and
Birdwatching by David Alderton available to borrow and
suggested she phone and ask staff to check whether it had an
illustration of the kiwi. She may also reserve the book by
Robertson.
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: Wheatley Library had enquirer searching for info on De Prony      engineering        20090220
brakes. Enquirer found article on Wikipedia which gave book
reference, but lib couldn't find details. A: no other useful
information sites found, nothing on Ref online. Several
engineering mechanics books in Central stock, but all out. Details
of book referred to found on BL catalogue. Phoned Wheatley
back and suggested they ask their reader if he would like RLB
the book.
Q: is it possible to access Ancestry through Ref online from         ancestry           20090220
home? A: no, it is only available on library computers
Q: does the Central library have hard copy info for parents and      education          20090220
carers about educational choices for teenagers, and also about
summer schools etc to help with their education? A: yes. Enquirer
will come in. Also suggested she contact Connexions and gave
contact details
Q: a friend had been given contact details by us for a charity who   charities          20090220
might give her assistance. Do we have leaflets about the charity?
A: explained that we use reference books to get contact details,
suggested she contact charity direct to get more information

Q:is the library open today and when does it shut. Secondly, do      library/book       20090221
we have Johnson's Dict. of the English Language here?
Q:do we have access to USA zip codes? Not in library favourites.     postal addresses   20090221
A: found free look-up site on Google, DB will add this to
favourites.
Q: information on the career of Sir Alan Marre, particularly         biography          20090221
appointments in 1946, 1952 and 1968. A: entry from Who Was
Who online printed out and posted. No articles in TDA relating to
the specific appointments. Marre died in 1990, so we only have
the Times obituary on microfilm, but enquirer did not want to go
through the copyright formalities.
Q: request for printout of entry for Jeffrey Archer from Who's       biography          20090221
Who online edition. A: printed out and posted.
Q: is there an entry for Gordon Aldridge Duggan in Who's Who /       biography          20090221
Who Was Who? A: he is not in the online edition of Who's Who /
Who Was Who, but the enquirer quoted from his entry in the
printed Who's Who 1984. There is an entry for him in the printed
Who Was Who 1996-2000, of which I supplied a photocopy with
a copyright declaration form. There is an obituary of him in the
Lincoln College Record 2000-01, of which I supplied a printout.
CD has offered to contact the publisher of the online version to
ask why his entry is not included. See email from OUP, 25 Feb
09 explaining that there are missing entries.

Q: enquiry from an advertising firm in Southampton wanting a    business                20090224
spreadsheet of companies in Oxfordshire with turnover of more
than £4 million. A: Referred enquirer to S'ton Business Library
(http://www.southampton.gov.uk/libraries/businfo.asp ) who also
have FAME and who have preferential rates for local companies,
significantly cheaper than if we ran the search & invoiced
enquirer.
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: enquirer read an article about libraries in 'The Times' Sat       libraries          20090223
21.2.09 about libraries. As a result, he wants to see Oxfordshire's
policies on stock selection, arrangement and display, information
on budgeting, and any information on political influences which
might affect book selection. A: referred enquiry to KS, along with
fax of Times article - after discussions at Holton, suggested that
enquirer should write direct to County Librarian to ask for the info
he needs
Q: Where do I go in Oxford to find out about taking the              citizenship        20090223
Citizenship test? A: local authorities can forward applications,
therefore he should go to the Town Hall (link from City council
website gives information)
Q:I am a member of Bicester Library can I use Central Library        library            20090223
with the same ticket? A: Yes, supplied opening times of Central

Q: British expats dying abroad: Are there UK sources/media that      government/medi    20090223
would report the deaths of British expats? A: Emailed the FCO for    a
clarification. Their extensive guide does not provide a definitive
answer. Awaiting reply
Q: enquirer needs to hire a 35mm slide projector - Oxford area.      equipment hire     20090223
A: 2 firms identified and contact details sent by e-mail
Q: phone enquiry to info desk asking which volume of VCH             VCH                20090223
Gloucestershire contained info on south Cerney A: the
Cirencester area as a whole (which includes South Cerney) has
not yet been written up. Www.victoriacountyhistory.ac.uk
Q: I've just bought a halogen oven and don't have any recipes for    cookery            20090223
it, have you got a recipe book? A: nothing in our stock, and
doesn't seem to be anything around to buy - found a
downloadable one on an American website and an electronic one
to purchase
Q: is there an allergy support group in Oxford? A; nothing found     community groups   20090223
on Oxfordshire Key or internet. Enquirer is hospital worker
enquiring on behalf of client - suggest phoning 2 allergy clinics
found in Oxford to ask if they know of groups.
Q: enquirer wants to check details in latest edition of Pevsner's    local studies      20090224
Berkshire which are not in his 1960 ed. A: 2002 ed is local
studies lending only, OX copy on loan, phone another holding
library. Text has not been revised. Wanted details not mentioned
in VCH either. referred to OxS, who have 2 items on the history
of the church enquirer is interested in
Q: enquirer has seen a poster in Rewley House for a talk this        local events       20090224
week and doesn't have all the details. A: we have the poster too
so gave her details from it.
Q: who is my MEP and how can I contact him/her? A: we are in         European           20090224
SE England constitiuency which has 10 MEPs. Enquirer                 parliament
recognised one of the names and asked for contact details.
Given
Q: enquirer looking for information about the law relating to        law                20090224
children, with reference to abuse, substance abuse, taking into
care and similar issues. Would prefer a lending title. A:
Suggested 0117028290, Children Act explained, 2nd edn Point of
Law series, 2001 as a starting point, also mentioned range of
reference titles available in OX-R if required.
Q: call from enquiry desk wanting confirmation of whereabouts of     electoral roll     20090224
electoral rolls for consultation. A: at District council offices
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: help wanted with access to Britannica online from home. A:        Reference Online     20090224
use library number alone, no "L".
Q: Do we have the James Report (c 1971 or 1972) on conditions        Local Government     20090224
under which regions were transferred from one County to another      / Official
as part of local government reorganisation? (e.g. Wallingford        Publications
becoming Oxon instead of Berks) A: Only reference to "James
Report" found was to 0112702368: Teacher education & training:
report ... Chairman: Lord James of Rusholme (1971). Suggested
to enquirer the one he wanted might be the Bains Report (The
new local authorities: management & structure - Chairmen:
M.A.Bains & Sir Frank Marshall. ISBN 0117505307. HMSO,
1972. QS copy reserved for enquirer, for collection at WL.

Q: caller from Bedfordshire wanting to get info about his father,    family history       20090224
born in 1904 in Wallingford, childhood in orphanage in Swindon,
later lived in Lechlade. Suggested he might ask Bedfordshire
Libraries about their family history resources. Also gave him
phone nos of Oxfordshire Studies and the Wiltshire and Swindon
History Centre.
Q: enquirer wants Richard Branson's phone no as she has a            company info         20090224
complaint about Virgin Media equipment. Had been given a
phone number from Who's Who but it is 'unrecognised'. A: no
hope of finding contact details direct to Richard Branson.
Suggested try Virgin Media Complaints and gave direct address
and phone number.
Q: Help wanted with postcode search - computer downstairs "not       postal addresses     20090224
playing ball" A: Looked up address on postcode finder while
enquirer on phone.
Q: Loan request for Erskine May: Parliamentary practice (22nd        parliament           20090225
edn in OX-RS). A: As not the current edition, agreed to send to
DE for reference use in library only.
Q: enquirer in library is working on a dissertation on greenfield    planning info        20090225
development in Oxfordshire, past, present and future. Where can
he get information? A: suggested contact OxS for past info and
county Hall for present and future. Gave contact details.

Q: any info available on the career of medical consultant John       biography            20090225
Seale A: v little hard info, some references in articles in 1980s.
Some printouts sent
Q: Access to old '1959' copies of the Oxford Times and Witney        library              20090226
Gazette. A: Referred enquirer to Witney Library for microfiche       newspapers
copies of the Witney Gazette and to Oxfordshire Studies for
copies of the Oxford Times.
Q:Enquirer not certain if the former MP Gerard Vaughan is now        Politics/biography   20090226
deceased, if so he would like copies of his obituary/entry in 'The
Times' and 'Who was Who.' A: GV died 19th July 2003, copies
printed off and posted.
Q: enquirer has experience as a teaching assistant and has done      TEFL                 20090226
some TEFL training. Wants to become fully qualified. Where
should she go for info? A: Connexions - details of nearest centre
given - also www.teflengland.co.uk has lots of info and run their
own courses
Q: Which company was Patrick Jenkin a director of between            biography            20090226
1952 and 1957?A: Extensive research did not reveal the answer
to this question. Enquirer was referred to the BL's Business and
Intellectual Property division.
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: who is the current deputy prime minister? If anything              politics            20090226
happened to the PM and the Deputy PM, who would run the
country? A: there is no Deputy Prime Minister at present (it is not
a constitutional position) Harriet Harman is Deputy Leader of the
labour Party and Leader of the House. Seems to be no
constitutional rule on who succeeds - the Sovereign retains the
right to appoint the PM
Q: enquirer uses Henley library, and often reserves books online.     vision problems     20090226
He is now struggling to read small print, and thinks there should     and reading
be a standard f print size by numbers which could be listed on
catalogue records so he can know whether he can read a book or
not. He doesn't like large print books because 'they are often
abridged' and the selection is poor. A: suggested he look into
obtaining a perspex 'page magnifier' which might enable him to
read standard print more comfortably. Also that he talk to Henley
staff, who might be able to check print sizes for him before
reserving books.
Q: Enquirer, 68 year old gentleman, wanting voluntary work in the     on line voluntary   20090227
outdoor sector, gardening, environmental, etc. Must be in Oxford      organisations
or Thame. A: Several resources identified and left in the file with
his phone no to contact tomorrow.Best general source of
information found on the www.do-it.org.uk and the volunteer
centre in oxford, ocva. See print outs for further details. Posting
him details 27/2. CD
Q:where can I see newspapers apart from TDS, covering the             access to old       20090227
Great War. A: OxS holdings of local newspapers plus Bodleian          newspapers
for hard copy national newspapers.
Q: supplementary to above. Details of joining the Bod. requested.     joining Bodleian    20090227
Sent web page link.
Q: customer had been told downstairs that she could access a          Ref online          20090227
Timeline in Ref. Online (doing her son's homework!). She was
now at home and didn't know where this was on the Ref. Online
page. Talked her into accessing Britannica and she spotted the
Timeline there, then came out back to home page and had a brief
talk about what is available in some of the other resources
particularly useful for homework, and how they are from different
suppliers etc.
Q: Bus stop changes leaflet, mentioned on Radio Oxford. A: This       Local transport     20090228
is Transform Oxford leaflet, posters and leaflets down by Security
Desk.
Q: Any listing of B&B accommodation where landlords accept            Housing             20090228
Housing Benefit. A: No list found on Oxford City Council website.
Would refer to their Housing dept in St Aldates but closed on
Saturdays and information wanted for tonight. Mentioned Agnes
Smith Housing Advice Centre. Customer may ask at Bridge or
Simon House for information/accommodation.
                  Oxfordshire Libraries Answers Direct Enquiry Log

Q: Dates of death and obituaries (if appropriate) for (Philip) parliament                 20090228
Antony Fyson Buck, former Chairman of the Select C'ttee on the
Parliamentary Commissioner for Administration (held this in
1976), H G McKenzie Johnston, was Deputy Parl Commisioner
in 1976, (when Allen Marre was Commissioner). At what date did
Marre cease to be Ombudsman and Sir Idwal Pugh appointed,
who was in post on 4th August 1976. A: Idwal Pugh appointed 1
April 1976. Entries from Who's Who/Who Was Who for Pugh,
Clothier, McKenzie Johnston,Buck printed, also Times obituary
for Buck and timeline from Parliamentary and Health Service
Ombudsman website covering 31 July 1975 to 3 January 1979.
Printouts posted 20090302.

Q:Print out from the Times on April 26th featuring the votes for         digital          20090302
the deputy of the Labour Party. A: Found and printed.                    newspapers
Q: enquirer (who called on IST Office phone no.) asked about             business         20090302
providing cleaning services to the Central Library / County
Council. A: referred her to the County Procurement Team in
County Hall and also directed her to the "Selling to the Council"
page on the County Council website.
Q: enquirer needs the full text of Carol Ann Duffy's poem                poetry           20090302
"Meeting Midnight" by Wednesday. A: not indexed in latest
edition of Columbia Granger's Index to Poetry (13th ed., 2007)
nor in any of the volumes of Duffy's poetry in OX/L ANF stock.
From Internet established that this is the title of both an individual
poem and a collection of poems for younger readers published by
Faber in 1999 and still in print. Not on Galaxy. Gave details of
volume to WN to pass to enquirer, and the contact details for the
Poetry Library, who may be able to suggest other routes to the
text of the poem.
Q: enquirer needs to know the number of armed forces personnel           statistics       20090302
in Oxfordshire. A: found a statistical breakdown of UK regular
forces by service and local authority area on the DASA (Defence
Analytical Services and Advice) website www.dasa.mod.uk.

 Q: enquirer needs to know the number of travellers in             statistics             20090302
Oxfordshire. A: found statistics on gypsy and traveller caravans
and sites by local authority area on the Communities and Local
Government website www.communities.gov.uk. Also suggested
the enquirer contact the Oxfordshire and Buckinghamshire Gypsy
and Traveller Services for more information - their details are on
the Oxfordshire County Council website.

Q: visitor at branch needing to consult electoral roll A: for city visit electoral roll   20090303
Town Hall, for SODC visit Crowmarsh
Q: enquirer from 'G-force employment' asking if we had lists of          business         20090303
Oxfordshire companies to approach re recruitment. A; began to
explain about FAME but caller disappeared hastily when question
of possible charge was raised
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: enquirer looking for details of local clubs and groups where he local clubs            20090303
could converse with native English speakers in order to improve
his English. A: went down to the Information Desk and explained
to enquirer how to access and search the local clubs and
societies database on the OCC website (which unfortunately was
down at the time). He also mentioned churches as suitable
venues so I printed out the pages from the Communigate website
listing Christian churches in Oxford. Also showed him the events
noticeboards in Reception.

Q: enquirer lives in Bedford. She is pursuing genealogical              genealogy         20090303
enquiries with Irish family names, and had been told by the chief
herald in Dublin that she needed to consult the 'Irish fiants' and
that these should be available in a major reference library. Do we
have them? A: no. nor does BL. however, COPAC gives
Edinburgh, Dublin, Durham and Cambridge University. Enquirer
lives near enough to visit Cambridge, checked admission
procedures and gave her details of those and contact details for
CU library.
Q: what is the address of Harris Manchester College Oxford, and         Oxford colleges   20090303
where is it? A: Mansfield Road, off Holywell Street
Q: I am writing an article and want to refer to 'Rima della             spelling          20090303
rivoluzione' an Italian phrase used as the title of a film. Can you
check spelling and capitalization? A: found through ORO
Q: the latest unemployment statistics for Oxfordshire and its           statistics        20090304
district councils. A: provided the enquirer with a link to the “Local
area labour markets: statistical indicators” page on the National
Statistics website - finding this and evaluating the relevance of
the documents it links to accounts for the time spent on the
enquiry.
Q: I would like to obtain a copy of the Banbury Guardian                historic          20090304
published around 28th March 1939 for uncle's 70th birthday. If a        newspapers
hard copy of this is not obtainable then a national newspaper for
that day would be acceptable. A: there are a large number of
companies offering to supply original newspapers as gifts. Rather
than give her the details of a handful of companies, I suggested
she go online to Google and enter the search string: original gift
newspapers, and browse through the results. Enquirer does not
have Internet access but her daughter does, so she will ask her
to run the search. I also suggested she visit her local library
(Banbury) and ask the staff to help her run the search.

Q: bibliographical details of books on geometry by Clement V            bibliography      20090304
Durell and published by Macmillan. A: found details of these
books on the British Library catalogue.
Q: where can I find the current definitive map of Oxfordshire           rights of way     20090304
Rights of Way? A: in OxS, but that is closed today, so go to the
Rights of Way office on the 2nd floor to consult them there.

Q: enquirer was evacuated to Oxford, stayed with relatives, and         local history     20090304
attended a school which he believes was an evacuated London
school. He wants info about it. A: Suggested OxS for historical
info or ORO for actual records, gave e-mail addresses for both.
                  Oxfordshire Libraries Answers Direct Enquiry Log

Q: visitor at info desk wants to enrol her daughter in secondary         school admissions   20090304
school, has been sent to the library by Macclesfield House, how
does she do this? A:has been sent to us because application for
school admissions is now online, info desk staff found relevant
page on OCC website and will inform enquirer.

Q: I have found my ancestor ( a Stonesfield person) mentioned            family history      20090304
on a 'Black Sheep' website, where can I find more detail? A:
Referred to OxS, given their phone number and Heritage Search
web address.
Q: enquirer at branch asking for 'health services yearbook', which       catalogue           20090304
he thinks AB used to have. AB can't find on Galaxy. A: checked
standing order relocations list, only 'health' title found 'health and
social care yearbook' OX only, relocated to BA. enquirer will visit
OX
Q: Antony Buck became a Tory MP at a by-election in 1961.                politics            20090304
Times report please A: sent
Q: Who's Who report for Cuthbert Alport (Lord Alport). A:Not in          Politics            20090304
there, so found Times obituary and printed off to be collected with
other items for enquirer
Q: Report of date when Antony Buck became Chairman of the                Politics            20090304
Select Committee on the Parliamentary Commissioner for
Administration (Parliamentary Ombudsman). A: unable to find
exact date. The Times 17 June 1977 has a letter from Buck in his
capacity as Chairman of the committee, so he held the post by
then. Referred enquirer to House of Commons Information
Office. Letter printed out for posting to enquirer with next lot of
printouts.
Q: shops or other organisations in the Oxford or Banbury areas           business            20090305
which take second-hand clothes and sell them on one's behalf in
exchange for a commission / percentage of the sale price. A: MS
knew of an agency, checked in yellow pages and on internet,
details of Oxford agency given to enquirer, plus mention of others
in yellow pages.
Q: What is the phone number for UKERNA, Atlas Centre Chilton             phone nos           20090304
OX11 0QS? A: this is the UK Education and Research
Networking Association, which serves JANET. A general JANET
enquiry number at a location on the same business estate found,
01235 822200.
Q: What is the address and phone number of Rights for Disabled,          Voluntary groups    20090304
Rachel Hurst, the head, was on the radio very recently? A:
Rachel Hurst is the co-founder and head of Disability Awareness
in Action. They only give contact email on website. Directory of
Voluntary Agencies had address, 46, The Parklands,
Hullavington. Wilts SN14 6DL. 01666 837671.
Q: population figures for Blewbury, 1900, 1921, 1951 A: found            census              20090305
from Census tables and e-mailed to enquirer.
Q: Lucy Faithful House Ox, enquiring about the availability of free      IT                  20090305
IT courses for complete beginners. Their clientele are homeless
and unemployed and require substantial help. A: Contacted bee-
online who informed me of an upcoming course beginning next
week. Provided details to enquirer with additional contact nos for
future courses.
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: title of the story by the Brothers Grimm containing the          fairy tales           20090305
characters Pesch Marie and Gold Marie (possibly also referred to
as the Hollie sisters) who fall down a well. A: the fairy tale in
question is "Frau Holle" or "Mother Holle", concerning two sisters,
one of whom is showered with gold to reward her industry and the
other showered with pitch (German "Pech") to punish her for her
idleness. They both jump down a well in the course of the tale.
Gave enquirer the link to an English translation available online:
www.pitt.edu/~dash/grimm024.html

Q: Date Michael Allison was appointed Parliamentary Private            politics           20090305
Secretary to Margaret Thatcher. A: 13 June 1983 (Source: The
Times, 14 June 1983). Printout posted.
Q: dates of the General Elections in 1983 and 1987. A: 9 June          politics           20090305
1983 and 11 June 1987 (Source: Twentieth-century British
political facts, 1900-2000).
Q: Enquirer about to embark on a law degree wants to know of           Libraries          20090305
specialist law libraries in the oxford area that he could access. A:
Access to printed material only, no loans allowed at Oxford
Brookes Library on presentation of the correct ID. Possible
access to Bodleian too if he fulfils their criteria. Provided
information and contact details.
Q; there used to be printed national directory of language schools     language schools   20090305
- where is it? A: no longer published - info available online at
www.englishuk.com (in favourites under education)
Q: entry for John Patten (now Baron Patten of Wincanton) from          biography          20090305
Who's Who. A: printed out and posted.
Q: When did Maurice Macmillan, (son of Harold) become an MP?           Politics           20090306
A: Maurice Victor Macmillan ( b.1921 d 1984,son of Maurice
Harold Macmillan, 1st Earl of Stockton) became MP for Halifax in
1955 (Who's Who entry). This was general election result, May
26th 1955. (His win was also mentioned in Times for 28th May
1955, where it says he is son of the Foreign Secretary).

Q: Where can I find an online resource to translate English into       Languages          20090306
Nigerian languages, particularly Yoruba? A: 2 types of sites
found, free ones where text is placed and a speaker will translate
it for you, eg netport.com and free-translator.com, otherwise there
are professional translation services, who do free quotes, some
very speedily, eg wolfestone.co.uk, worldlingo.com, lyriclabs.com
.
Q: Please can I have the Who's Who entry and Times obit (if            Politics           20090306
there is one) for Maurice Macmillan, printed out. A: Printed out.
Obituary 12 March 1984
Q: Basket repair person needed (Oxfordshire). A: Basketmakers'         Basketmakers       20090306
Association website searched by repair and Oxfordshire gives
names and contact details of members. Also has list of groups
including Oxfordshire Basketmakers. Gave enquirer names and
phone numbers.
Q:information requested on Cowley Rd shops in the 1940s and            local history      20090306
50s. A: couple of good books in stock, or contact OxS.
                  Oxfordshire Libraries Answers Direct Enquiry Log

Q: Would Music Library consider sending "The Organ" to HO for music                       20090307
ref use in library or even personal loan to enquirer? A: Very
sorry but Music Library no longer subscribe to "The Organ", nor
do they have a back file any more. Could obtain copies of
specific articles, if required, via RLB service, but unable to supply
entire copies for browsing.
Q: Can we trace a local supplier for chemical "urea", probably in business / craft        20090307
powder or as crystals, for use in dyeing (craft quantity not          supplies
industrial). Will consider mail order if necessary but would prefer
to contact Oxon supplier. A: one possible local & 2 definite mail
order suppliers identified. Also suggested contacting Oxford
Guild of Weavers, Spinners & Dyers.

Q: Can we find nomination forms for Community Policing Awards community                   20090307
2009, which local press says are available from libraries or police policing
stations? A: Copy downloaded for enquirer from
http://www.thamesvalley.police.uk/community-policing.pdf

Q: enquirer is looking for statistics on the rate of inflation from statistics            20090309
April 2008 to March 2009. A: the latest statistics released are for
the year to January 2009. Gave enquirer the URL of the National
Statistics webpage (www.statistics.gov.uk/instantfigures.asp)
containing the latest CPI and RPI statistics, which has links to
further information on how the statistics are compiled and
historical data.

Q: enquirer asking whether she can borrow music CDs from the             library admin.   20090309
Central Library. A: Yes. I explained the charges and the
maximum number that can be borrowed at a time, also general
information on joining the library.
Q: enquirer wants access to the text of the Births and Deaths            Legislation      20090309
Registration Act 1953, as amended. A: went down to the
Information Desk, logged in to LexisNexis and retrieved the text
of the Act as a PDF file for him to browse through and print pages
as required.
Q: have any books been written by or about the celebrity                 biography        20090310
hairdresser Lee Stafford? A: nothing on BDSLiveplus or
Blackwell's Online. He has his own website with some
biographical information: www.leestafford.com.
Q: was Kelly's Directory of Banbury published in 1945? Enquirer          local history    20090309
is looking for details of residents of a particular road at that time.
A: according to Heritage Search Oxfordshire Studies have the
Kelly's Directory of Banbury for 1936 and 1950. Enquirer has
seen the latter in the Centre for Banburyshire Studies. She will
phone OxS tomorrow when they reopen and ask them to check
the 1936 ed. for the information she is looking for.

Q: which is the next novel after "The Lords of the North" in the         literature       20090309
Saxon Chronicles (or Stories) series by Bernard Cornwell? A:
Sword Song (Sources: www.fantasticfiction.co.uk and
www.bernardcornwell.net)
                  Oxfordshire Libraries Answers Direct Enquiry Log

Q: When a book is recalled by the publisher because of a legal           law / libraries     20090319
challenge, how does this affect copies libraries may have
purchased some time previously and still have on their shelves or
in circulation? A: Assistant County Librarian advised that this
recall applies to unpublished copies so no action required at this
stage. ACL's e-mail forwarded to HE. (Book that gave rise to this
request is by Andrew Marr.)
Q: what is the name of Randolph Scott's horse in the film "Rage          film                20090310
at Dawn" (1955)? A: Stardust. This is the name of the horse
Scott rode in many of his Westerns, particularly those after 1946.
I found a website with a photograph of Scott and Stardust on the
set of "Rage at Dawn" (Sources:
http://www.randolphscott.20m.com/custom.html and
http://www.worthpoint.com/worthopedia/randolph-scott-rare-orig-
candid)
Q: Do we have a printed copy of the Oxfordshire Business                 library resources   20090310
Directory. A: No, last printed ed in 2004. Alternative sources of
print information are: Business Register for Oxon, Wilts, and
Berks 2008/2009 in Top 5 libraries; printing from FAME using
Information PC in Central.
Q: Biographical details of Richard Gray formerly of Compton              Biography           20090310
Verney. A: Entry found in Who's Who, phoned enquirer with
details.
Q: When will the Oxford Literary Festival Brochures be arriving at       Literary            20090310
branch libraries. A: Email information from Holton to confirm that
brochures were at the printers on the 6th March, and should be
distributed on Thursday 12th March.
Q: Eligibility for Motability Scheme. A: If on higher rate of mobility   Mobility scheme     20090310
of Disability Living Allowance, then eligible (also if War
Pensioner). Directgov website, also Motability.co.uk
Q: Looking at Housing Act 2004 on Lexis Nexis, is there any              Law                 20090310
easier way to view. A: Favourites - Law- UK legislation- Acts of
Parl 1988 on gives website with Acts.
Q: What other name does Amelia Carr write under? A: Janet                Literature          20090310
Tanner. (Googled it as string and 'pseudonym Amelia Carr'
showed in excerpt for www.janettanner.co.uk. No help in
Fantastic fiction or BLPC or Lovereading.
Q: What region is Brize Norton in for BBC weather forecasts?             weather on-line     20090310
Midlands? South East?A: checked on
www.zaggle.net/content/weather/index.php identifies BN as being
in the south east region.
Q: I can't access part of website due to security software, please       Internet            20090310
could you copy part and send electronically. A: Copied and sent
March newsletter from SAFARI-UK website.
Q: Which body regulates the insurance companies in regard to             law/finances        20090310
complaint procedures? A: Checked www.fsa.gov.uk and clicked
on the link fo www.moneymadeclear.fsa.gov.uk Contains a
brochure outlining the procedures and a comprehensive list of
contacts including contact details of the financial ombudsman.
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: where can enquirer consult electoral registers for Adderbury    local history    20090310
40 years ago? A: at the Oxfordshire Record Office, which
according to its webpages has the electoral registers for
Oxfordshire from 1833 onwards. Gave enquirer ORO's phone no.
and URL. Spent a lot of time giving directions to the Record
Office from the M40 (Multimap page would not load from link on
ORO webpage).
Q: information on the procedures at inquests under the Coroners law                 20090310
Act 1988. A: printed out section 1 (whole document is 55 pages
long) of the undated document "Inquests: an information pack for
families, friends and advisors" from the website of the registered
charity Inquest (www.inquest.org.uk) and the Ministry of Justice
publication "The work of the coroner", dated July 2007. Left both
printouts at Information Desk for enquirer to consult.

Q: Does the Central library have any form of talking newspaper, if     Talking      20090311
so how is it produced. Internal from OCC Shared Services. A: No        newspapers
we only have commercial audio stock. Referred to Oxon
Association for the Blind, where local talking newspaper groups
listed, also TNAUK, national charity, which does MP3 downloads
as well.
Q: customer looking for a book called 'no time to say goodbye',        book         20090311
doesn't know author, about evacuees. BA has already looked
through Waterstones and Blackwells, I looked at Amazon, there
are several of that title but not about evacuees. Found 'no time to
wave goodbye' which is about evacuees, in OX/L, phoned back
and it could be this, so SW will take it to BA tomorrow. Most likely
is the one she wants.
Q: do we stock printed version of Who's Who here? A: no,               ref. book    20090311
explained about electronic access, also that we do have' Who
Was Who' at . Enquirer will come in to consult it.
Q: Do we stock Fractured families by Brand? A: No, explained           Books        20090311
about reservation process, time and charges, enquirer did not
wish to pursue this, or want further details of book checked.

Q: enquirer has looked in vain on the library catalogue for     education           20090312
practical books on the Every Child Matters programme in early
years education. Do we have any? A: No. I directed the enquirer
to the Every Child Matters website developed by the Department
for Children, Schools and Families, and to the details on the
publishers' websites of several practical books on ECM by Rita
Cheminais, which the enquirer could request.

Q: enquirer wants to see Guardian Weekend between 1995 and newspapers               20090312
2009. A:explained we only keep I year, or can see this time
period on NewsUK.
Q: help with planning an overground journey from Victoria Coach travel              20090312
Station to Hampstead Heath. A: found the journey planner on the
Transport for London website http://journeyplanner.tfl.gov.uk and
printed off the search page and took it down to the enquirer, who
has own Internet access.
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: in Mongolia, does Lake Khovsgul feed Lake Baikal? Or is it        geography            20090312
the other way round, and in any case what is the river called, if
indeed it is an overground feeding river? Lib mgr unable to find
on web or in lib. atlas. A: web search/atlas no help. Found the
answer in a travel guide Bradt Mongolia by Jane Blunden, 2008.
Phoned enquirer, sending photocopy with the information.

Q: enquirer unable to get to the Reference Online webpage            Reference Online     20090312
despite typing in the correct URL. A: the URL in his email is
correct and clicking on it takes you through to the Reference
Online webpage, so I couldn't see the problem. I could only
suggest that he try again, or navigate to the Reference Online
page from the OCC home page and I told him how to do this.
Q: with which Arab tribe was T.E. Lawrence associated? A:            history /biography   20090324
Lawrence aided Faisal bin Al Hussein bin Ali El-Hashemi (Emir
Faisal) of the tribe of Muhammed, and Auda ibn Tayi of the
Howeitat tribe of Bedouins. (Sources: ODNB, Wikipedia and
Robert Graves. Lawrence and the Arabs (1927) - book by Graves
left at Issue Desk for enquirer to borrow).
Q: the telephone number of the VAT enquiry service. A: the           business             20090313
national helpline for VAT, customs and excise and duties
enquiries is 0845 010 9000 (Sources: HMRC website and Oxford
telephone directory - full-page advert under HM Revenue &
Customs)
Q: do we have another book on Club Law? (Club Secs. Guide            club law             20090313
already requested) A: yes, Coulson P, Questions and answers on
club law, 2nd ed. 2002, can be reserved, currently on loan and
overdue. Enquirer happy with this, does not have internet for
further sources found.
Q: Body for making independent complaints about the police. A:       Law/Consumer         20090316
Relayed details of the IPCC, BOA AND Consumer Direct.
Q: Nearest centre in Oxford for taking the"Life in the UK Test" A:   citizenship          20090316
Ethnic Business Centre, Cowley, Oxford
Q: has seen advert for college of past life therapy and is           alternative          20090316
concerned that this may be dangerous and should be enquired          therapies
into. Wants details of an independent association which could do
this. A: found Past Life Therapists Asociation, also UK
confederation of hypnotherapy organisations. Could find no
official regulatory body. Telephoned enquirer, she requested
details only of Past Life Therapists Association. These given

Q Enquirer writing direct to JJ. She is now moving to Rye and        social services      20090316
wants to find financial assistance for installing a stairlift A:
suggest contacting E Sussex CC who have plenty of info on
funding home adaptations. Contact details for relevant office
sent.
Q: Law on housing rights for a disabled young man with English                            20090316
as a second language. A: Supplied ref books for
enquirer,including Geoffrey Randall "Housing Rights Guide
2008/09" and found information on AdviserNet/CAB CD in the
central library. Enquirer required substantial input. Advised him to
contact local CAB, as his case was complex.
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: Enquirer at Central info desk wanting to consult "Local Govt    Local Government    20090316
Hbook for England and Wales," no record for this on catalogue.
A: Information source required was actually "Municipal
Yearbook," popped down to central and found ref copy on
shelves
Q: Enquirer at Central info desk needing contact details for the   Local Government    20090316
Local Govt Ombudsman. A: Web search revealed
www.lgo.org.uk with postal and telephone contact details.
Provided enquirer with written details.
Q: quiz enquiry, needing answer overnight so not received till too quiz                20090317
late - only information given was the words 'burger' and
'collection', connected with a news story from the previous week.
A: no answer from News UK, BBC or thisisoxfordshire. E-mailed
reply explaining opening hours and publicising ref online.

Q: Reader looking for 1970s revisions of Pevsner vols on              architecture /   20090317
Somerset (for holiday next week). A: Only 1958 eds i/s in Oxon        bibliographic
Libs. BL Cat lists vol for Nth S'set & Bristol publ 1958, 1973
(ISBN 0140710132) & 2002 (ISBN 0300096402) - though
Blackwells & BDS Live list 1958 as date of pubn of latter so this
may have been a reissue not a new edn. Somerset: Bristol &
North is on the "forthcoming 2009/2010" list on
www.pevsner.co.uk. Vol for Sth & West S'set publ 1958,
reissued 2001 acc to BL Cat. OX staff content to locate OX-S
copies of 1958 edn, l/s 2/3/09, for enquirer. Details of later
imprints/edns forwarded to Ref Stock Panel.
Q: enquirer asked who they could complain to about their local        complaints       20090317
MP. Transpires they have an ongoing housing dispute and have
already used CAB and solicitors, now getting no response from
politicians. A: Suggested contacting housing ombudsman and
gave contact details
Q: is it possible to order Photo copies from the Oxford Mail          newspapers /     20090317
Newspaper over the internet. A: no streamlined "order & pay           photocopying
online" service as far as can tell, except for photographs. Gave
links to Oxford Mail web site, archive (selective), & "contact us"
pages, and details of Oxon Studies research & copying service
incl order form link.

six questions received in one letter - see following entries Q: an    address          20090317
address for Paul McKenna A: no contact details given on his
website, doesn't appear in 'Writers' directory', gave address of
publisher (Transworld)
(see above) Q: the MP that came out about suffering with              MPs              20090317
depression A: think this must be Andrew Pelling, pilloried by the
Press in Oct 2008 over being paid while on sick leave with
depression
(see above) Q: where can I get information about dealing with my      pensions         20090317
state pension? A: local Jobcentre Plus or call women and
pensions helpline 0845 600 0806
(see above) Q: who are the solicitors advertising on Jack FM?         solicitors       20090317
'Cold porpel' - phoned enquirer to ask for more info/clarification.
Gave enquirer Jack FM's text and phone numbers.

(see above) Q: information on Co-op funeral service A: gave           address          20090317
contact details of local office
                 Oxfordshire Libraries Answers Direct Enquiry Log

(see above) Q: where can I get tax advice? A: gave contact       tax                      20090317
details for local tax office
Q: visitor to branch wanting books to do essay on adult ed. All  catalogue                20090317
stock at branch on loan A: Gave her libcat address and how to
reserve online. student is with Brookes. Mentioned she could use
Brookes library. Also gave her OLAD phone no.

Q: do you have a dvd of the film 'testimony of Taliesin Jones' in    catalogue            20090317
stock? A: sorry, no. (No version listed on Searchmuze).
Q: contact details for Local Govt Assn A: provided from              local government     20090317
www.lga.gov.uk
Q: contact details for national assn responsible for building        building control     20090317
regulations A: suggested LABC (trading name of District
Surveyors Association Limited), www.labc.uk.com
Q: contact details for institute of housing managers A:              building control     20090317
Suggested Chartered Inst of Housing & ROOM (Nat Council for
Housing & Planning) - details supplied from DBA cross-checked
with Municipal Ybk 2009
Q: contact details for housing sections of Dept for Communities      housing & local      20090317
& Loc Govt, particularly Decent Homes scheme A: Supplied             govt
from Civil Service Ybk, pp 88/89
Q: phone number for Schools Admissions Team. A: 01865                schools              20090317
815175 (from OCC web site)
Q: Details of beginner French classes. A: Mentioned OCC              Evening classes      20090318
evening classes, OUDCE,OCVC had all started Sept and may be
finishing soon. Gave details of Maison Francaise, in case they
know of private tuition.
Q: Details of books or websites to assist with aspects of essay on   Business             20090318
business studies. A: Could not find appropriate section, but
reinterpretation of the title meant enquirer had suitable
information already.
Q: Details of websites showing interesting and engaging objects      Toys                 20090318
for learning and development for different ages and abilities (eg
child not able to grasp properly, with visual handicap). A:
www.sensetoys.com aim at various children, the Good Toy Guide
has 'inclusive' section www.natll.org.uk, links to these found on
www.literacytrust.org.uk
Q: please can you check an entry in Who's Who for me? A: done        ref online           20090318
and info required given over the phone
Q: copyright guidance on pamphlet produced by local historical       copyright            20090318
society. A: referred enquirer to Norman, Sandy - Practical
copyright for information professionals (on shelves at HE-R), but
advised that if library user was wishing to copy document in its
entirety, (as opposed to a small section which would be covered
by fair dealing) then strictly speaking they should obtain
permission from copyright holder first.
Q: can we identify the 5 year plan for a National Dementia           health / govt pubs   20090318
Strategy announced by Alan Johnson in Nov or Dec 2008, and
does the library have a copy? A: Available on the web at
http://www.dh.gov.uk/en/SocialCare/Deliveringadultsocialcare/Ol
derpeople/NationalDementiaStrategy/index.htm . Copies for Top
5 libraries ordered from DoH Orderline. Witney Library's
reference copy shelved 20090330. Unable to contact enquirer
that day. Phoned again 20090331 and informed him the
publication was available to consult in WIR.
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: date in 1981 on which William Rees-Mogg retired as editor of       newspapers        20090318
the Times A: wrote his last article as Editor on Saturday March
7th. Printout of this and Who's Who article now required. Printed
and sent.
Q: information required about the new 'fast-track' teacher training   education         20090318
proposals A: best source of info www.direct.gov.uk
Q: can you tell me what the poem is that begins 'love is' read at a   quote             20090318
wedding, sounds familiar A: from other snippets the lady quoted,
it was evident she meant Paul's hymn to love in I Corinthians 13.
directed her to her Bible.
Q: who is the current MP for Burton on Trent, and who was it          politics          20090318
before? A: currently Mrs Janet Dean (Lab) elected at the
General election 1 May 1997. previously Ivan John Lawrence on
from 1974, John Charles Jennings from 1955 (MS found
historical info at
http://209.85.229.132/search?q=cache:nuaGse_Njo0J:hansard.m
illbanksystems.com/constituency-
histories/burton.doc+membership+major+parliament+britain+199
7+burton&cd=3&hl=en&ct=clnk&gl=uk)
Q: share price for Brewin Dolphin ordinary shares on 15th Jan         financial         20090318
2009 (for probate). A: 111p (source: Times on microfilm 16/1/09
p.60 under "Business Equity prices: Banking & Finance" and FT
16/1/09 (hard copy) p.32 under London Share Service: Financial
General.
Q: Is Miss Jean Horsham, Deputy to the Parliamentary                  Biography         20090318
Commissioner in 1981 still alive? Any details/obituary if dead,
please print and add to previous copies. A: Entry in Who's Who
shows she's still alive. Printed off for enquirer.
Q: sources of business information & market research on               business /        20090318
pharmaceutical companies & medical software companies.                pharmaceuticals
Particularly interested in "expensive drugs". A: Showed enquirer
Software Users Ybk, Martindale, BNF (which does give price
information but not in ranked order), Kompass, KBE, Keynote
reports (Pharmaceutical companies, & OTC Pharmaceuticals).
Suggested web version of annual reports for more detailed inf on
individual companies (eg Glaxo), and contacting science@bl.uk
for possible research assistance or guidance on what is available
in terms of academic journal articles, market research reports or
more specialist directories than we have here which might
provide a shorter route to a list of "expensive drugs" than
browsing through BNF.

Q: elderly lady, 90 years old, received a letter, putatively from Business              20090319
Companies House, asking her to complete and return an "annual
return provider notice" for her company "Steadfast Investments."
She has no knowledge of this company and wants some
background information on the company before responding.
Could this be a scam? A: No record of this company on the
Companies House website, or Kompass or Kelly's. Advised
enquirer to phone Companies House directly for authentication
and then to consult CAB if not satisfied. Advised her not to
respond to the letter in the interim.
Q: Enquirer asking for information on the Electoral Registers for electoral roll        20090319
Thame between 1920 and 1939. A: Provided contact details for
the Oxfordshire Record Office.
                  Oxfordshire Libraries Answers Direct Enquiry Log

Q: Enquirer wants the annual RPI figures for the years 1986 -            statstics          20090319
1990. A: www.statistics.gov.uk lists the tables
Q: enquirer given number by Witney library - wants a list of             clubs              20090319
gardening clubs in the Witney area. A: informed enquirer how to
access Oxfordshire Key for himself, which he was happy to do,
with the caveat that this list contains only the groups that have
put themselves on it
Q: football & rugby use a number 5 ball in adult games. Why              football           20090319
no.5? How did the numbering system come about? A: discovered
dimensions and weight of standard ball, but not list of ball sizes.
However, it is referred to as a 'Lillywhites' no.5, which implies that
the famous sports shop made a range of balls and in the early
days sold them by size rather than name of sport. But couldn't
find verification of this. In addition gave note of websites that
show sizes 1-4.
Q: Why does Man.U. FC still wear AIG on its uniform when this is         football           20090319
a failed company? A: MAFC have a 4 year agreement with AIG to
be their principal sponsor. See www.manutd.com
Q: How did the current street called South Parade in                     oxford             20090319
Summertown get its name? (he knows there used to be a 'south
parade' which was demolished in re-development) A: referred to
in Marriott 'Oxford street names explained' and Fasnecht 'How
Summertown started'. At the south side of the original
Summertown development
Q: Enquirer having trouble accessing OED. A: Precede library no          Reference Online   20090319
with a capital L
Q: French mother wanting DVDs and storybooks in French, for              junior stock       20090319
her young daughter. Explained how to search for French
language and Junior, there are about 15 or so books that can be
reserved. No DVDs, asked CS if they would be buying any (on
behalf of DE) but Shirley T buys all DVDs and CS has no input.
Info' relayed to DE.
Q: Query about using Central Library's Internet machines. Do             Library            20090320
they take memory sticks? Booking? A: Yes they all accept
memory sticks, and have bookable and 15 minute machines.
Offered to transfer call to Central to check on availability and
booking but did not wish this.
Q: I live in Lonsdale Road Summertown and the initial WAP are            road markings      20090320
painted on the pavement all along our road. Why? A: City works
and Oxfordshire Highways both think they are marking places
where painting contractors are to put the white lines preventing
people parking in front of access points "White Access
Protection"
Q: follow-up to 1207. Charles Douglas-Home was appointed                 Times              20090320
editor of the Times 17th March 1982. Is there a report of this -
and what happened between 1981 when Rees-Mogg retired, and
1982? Also can I have the obituary etc of John Jennings (see
1210) A: report in Times of new editor March 1982 printed and
sent. John Jennings died 17th June 1990 so not on Times or
News UK. Found short article in Who's who of MPs

Q: my mate says there's a yearbook of the International Institute        Books              20090320
of Special Services which is essential for applying for careers in
the public sector. Have you got it? A: No, cannot trace such an
institute nor its yearbook. Have asked for any further details and
gave website with careers description.
                  Oxfordshire Libraries Answers Direct Enquiry Log

Q: who's who entry and any other details for Patricia Hewitt,            politics            20090320
especially appointment and resignation as Health Secretary and
activities with National Council for Civil Liberties A: found, printed
and sent
Q: how can I find a Polish postcode? A: poland postcode on               postcodes           20090320
google brings up a site in English www.upu.int which explains
Polish postcodes and has a link to a Polish site. Hoped this was
the one but the enquirer is returning later so left answer at info
desk. Apparently enquirer was happy
Q: What is the phone number for Cowley library? A: Gave answer           Libraries           20090320
from website and closing time for today
Q: the phone no. I have for David Loshak doesn't work. Can you           phone nos           20090320
check it for me? A: see enquiry 516! Found a journalist by that
name now working freelance in Tetbury - photo on site
corresponds with person of same name practising as
hypnotherapist, who gives phone no. on website. gave this no. to
enquirer.
Q: enquirer in library looking for books and language packs to           language teaching   20090320
teach English to a Gujerati speaker. A; referred to Hilary
Wheelton
Q: young man wanting to get a photo ID card, needed for a job            photo id            20090321
application, but he has lost his passport and doesn't have a
railcard, student card etc. Suggested book 'Young citizens
passport', then found a website and printed out details of
'Passcard' and took downstairs. He went away to look on the pc
at home. Added website to suggestions for Central Favourites.

Q: Do thermal imaging cameras work if the ambient temperature            technology          20090321
is about the same as body temperature, i.e. can they distinguish
between a human body and surrounding objects at body
temperature? A: sent enquirer links to a couple of websites
which give an indication of the temperature variations which
thermal imaging devices are able to detect and suggested a
search string which he could put into a search engine to find
more information.
Q: Enquirer would like a listing of software company testing             IT companies        20090321
companies in UK. Just name of company and location will do.              information
Alternatively if not many, then all computer software companies.
Had to ring back and this led to more discussion, talked while
searching FAME online, also went downstairs to look at MI
software directory and fed back numbers of companies in this.
Left it with him that he has several options and he will get back to
us - may ask us for a print out, may come in himself. Told him
charges that apply.
Q: year that Hugh Gaitskell became leader of the labour party.           politics            20090321
Lost original info' we sent. A: 1955, 14 Dec. See enquiry number
1004.
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: When did Oxfordshire Libraries close its schools libraries     school libraries       20090324
service division? Did anything specific replace it or are schools
just supported through the branch network? A: Resource Plus
(the Schools Library Service) closed at the end of March 1997.
Information on the closure is in the agenda of the OCC
Museums, Arts, Libraries & Leisure Committee meeting on 9
December 1996. Explained to the enquirer how to navigate to this
document from the OCC home page. Gave him Children's
Librarian's name and email address as the best person to contact
for information on the present provision of library services to
children and young people.

Q: Do we still have British Books in Print or a printed equivalent?   books              20090323
A: No, replaced by BDSLive. Library users can access this on
Info pcs via icon - staff intervention needed to enter password.
Showed member of staff concerned where to find list of
passwords for future reference.
Q: Postcodes for Gonville & Caius College Cambridge. A:               postcodes          20090323
Enquirer did not know address so checked the internet for details,
viz. Trinity Street, Cambridge, CB2 1TA
Q: Articles from the Times for March 1982 featuring the dispute       politics           20090324
between Harold Evans and Rupert Murdoch of the Times
newspaper A: Printout for March 16th 1982, additional
information in Harold Evans' "Good Times, Bad Times." Also
"The History of the Times. Vol. 7: The Murdoch Years, 1981-
2002," by Graham Stewart left for collection at the information
desk with the aforementioned printout. [Follow-up 20090324: I
found a further three articles in The Times of 13, 15 and 18
March concerning the dismissal / resignation of Harold Evans
from the editorship of The Times, and a report of a Parliamentary
debate in The Times of 30 March. I phoned enquirer back and he
asked me to post all these articles, plus the one found by PQ,
and to return the book by Stewart to the shelves as he would not
now need it. DB]
Q: help with finding on Galaxy children's books in French. A: on      children's books   20090323
Galaxy Catalogue function select class number 84 (or 44 for
books on the French language) and limit results to "Junior work
only". This produces 9 pages of hits for class numbers beginning
84 and 8 pages of hits for class numbers beginning 44. N.B.
limiting the search by language "French" is far less effective
because many of the books in French are tagged on Galaxy as
being in English.
Q: which of the various churches in Henley would have been            local history      20090323
known as "the parish church" in 1904 and which local
newspapers would have been circulating in Henley at the time?
A: referred the enquirer to Oxfordshire Studies (closed today),
giving him their phone number, email address and webpage.
Enquirer happy to contact them with his enquiries.
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: is the Irish poet Terence McHugh, thought to have flourished biography              20090324
in the 1940s, still alive, and, if not, when did he die? A: the only
information I could find on any poet called Terence McHugh (and
there was a suggestion in one catalogue record that he was an
American rather than an Irish writer) was that he published three
volumes of poetry in the 1970s - Poems of a Countryman (1971),
Red Skies at Eventide (1973) and An Astronaut Leprachaun
(1975). I gave the enquirer the address and phone numbers of
the Poetry Library who may be able to provide some biographical
information.

Q: enquirer asking whether we have books for the English for        catalogue          20090324
speakers of other languages course, the International English
Language system, run by Cambridge University. A: search
catalogue for keyword IELTS, 40 items. Enquirer has access to
online catalogue and is happy to search and reserve herself.

Q: enquirer looking for the Oxfordshire County Council booklet       education         20090324
for parents with children about to start school, which she had
read was available in libraries. A: Couldn't find the booklet in the
OCC publications collection or the Advice Leaflets, but the
sections of the booklet are available as separate PDF files in the
Schools section of the OCC website. Printed out the webpage
and took it down to the enquirer and explained how to navigate to
it from the home page, which she was happy to do.

Q: please can you send me another copy of the Who was Who            ref online        20090324
entry fro Sir Alan Marre, I've lost the one you sent me before A:
added to printouts awaiting collection
Q: enquirer (member of staff) seeking confirmation on behalf of a copyright            20090325
customer of the photocopying allowances for private study or non-
commercial research under fair dealing and that it is all right to
quote from a book in a college essay if the source is
acknowledged. A: one may photocopy a complete chapter or
excerpts amounting to no more than 5% of the pages from a
book, or a single article from a periodical, for purposes of private
study or non-commercial research. I'm sure that quotations duly
acknowledged in a coursework essay would not infringe
copyright. Drew colleague's attention to Sandy Norman's book,
Practical copyright for information professionals, which is in HE-
R.
Q: enquirer asking whether there is a printed directory of           business          20090325
Oxfordshire companies. A: explained that the last edition
published was 2004/05. Explained the options for obtaining
printed and electronic output from FAME and sent her the
standard email which sets out the options.
Q: is it true that disabled people now have to pay to hire dvds - if library charges   20090325
so, why? A: yes, there is now a charge for the highest band dvds,
which remains for 6 months. Explained reasons
                Oxfordshire Libraries Answers Direct Enquiry Log

Q: enquirer wishes to obtain a copy of his parents' marriage     family history         20090325
certificate. He only knows that they were married in England
(probably England, though he is not entirely certain of this)
between 1950 and 1960, but he doesn't know the location of the
marriage. A: checked GRO website and consulted colleague in
Oxfordshire Studies (who have copies of the GRO Marriage
Certificate Application Form) and it appears to be sufficient to
know only the names of the groom and bride, though additional
searching in the absence of the GRO Index Reference No. incurs
an extra fee. Gave enquirer the GRO phone no. for further
information on obtaining a copy of a marriage certificate. Also
informed him of Oxfordshire Studies - location and opening hours
- for access to Ancestry, microfiche GRO Indexes and obtaining
GRO Marriage Certificate Application Form.

Q: Charlbury Library has placed a Galaxy message asking for a books/ simple             20090327
book on a particular topic. - how to manage in your first rented budgetting
flat. After ringing CR, it seems the angle is mainly budgeting.
Sent details of 4 books and how to access BBC raw money
website, also sending booklet, and she may attend the BBC
Oxford money day in Central in April.
Q: customer in library, with a FAME spreadsheet request for      FAME                   20090328
companies in Oxford. Took details, explained we will hope to do
the search tomorrow, he is happy to pay. Have his MOB number.
DB followed up 20090326 and obtained full specification for
FAME search. Explained it would not be done until Saturday 28th
when SW is in and this is acceptable to enquirer. A: Search run,
downloaded & e-mailed to enquirer including links to OEP
directory & Oxford City Council's "major employers" web page
Sat 28th March, asked HQ by e-mail to raise invoice.

Q: enquiry from a secretarial services company, about obtaining     FAME                20090325
from us a database that lists local companies, referred to us by
Business Link.Initial reply sent by CD explaining FAME and also
the printed resources we have.
Q: Enquirer requesting the contact details for a JP in Abingdon.    Law                 20090326
A: JP details not readily available to the public, emailed the
telephone number for the Oxford and Southern Oxfordshire
Magistrates Court - covers the Abingdon area - for enquirer to
contact 0870 241 2808.
Q: enquiry concerning the size and photocopiability of an           local history       20090326
engraving of Banbury Cross in the Illustrated London News of 21
January 1860. A: checked the relevant volume of the ILN and
informed Banbury Library of my findings.
Q: I need to consult a British Standard A: gave enquirer contact    British standards   20090326
details of High wycombe library, the nearest branch in Bucks,
which still subscribes to British Standards
Q: contact details for whoever manages the Botley Road Retail       business            20090327
Park. A: the Retail Park is in the property portfolio of British
Land. When I phoned back to give the enquirer contact details for
this company he informed me that he had already found the
information himself.
Q:names and dates of British High Commissioners to Tonga            Diplomatic list     20090327
since 1973. Answer found in last 3 eds. Of the Diplomatic Service
List, typed and emailed the answers.
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q:lady doing essay for OU course, limited time, wants books on        history of       20090327
the Industrial Revolution and migration from the countryside to       agriculture
towns - effect on agriculture etc. Most books seem to be junior
topics. Advised her to visit OxS or us for history ref. books as I
know we have some weighty ones.(Agrarian history, CUP vols.)
She will do this. Also recommended MERL at Reading.

Q:gentleman wishes to know average house price in Wantage in          historic house   20090327
1991. A: suggest he looks through old local newspapers at WN          prices
library, he is happy to do this. WN rang this am, then he phoned
directly this pm.
Q: Enquirer had been told that we had a file of Punch magazine.       periodicals      20090328
A: No we ceased to hold this about 6 months ago. Website
continues at www.punch.co.uk and can be searched for back
issues 1999-2002. Payment required for full article text, but
articles 1999-2002 located on site can be read at Marylebone
Information Service. Westminster hold longer run of Punch,
beginning 1841 finishing 2002 with breaks.
Q: Can we identify the "Shivers" series of children's books, & do     bibliography     20090328
we have them. A: Series of 36 books by M.D.Spenser, publ
1996-1998 - see
http://en.wikipedia.org/wiki/Shivers_(book_series) for list. Rival
series to R.L.Stine's "Goosebumps". Not on Galaxy, but still
available via 2nd hand dealers e.g. www.abebooks.co.uk.

Q: biographical details from The Diplomatic Service List for          biography        20090330
William Cordiner. A: the last edition of The DSL in which he
appears is 1995. Transcribed the entry in my reply to the
enquirer. Also informed him that Cordiner has an entry in Who's
Who and offered to email it to him.
Q: do we have Lloyd's Register of shipping losses for 1917? A:        history          20090330
no, but we do have other books on ships / vessels lost at sea in
both world wars. Gave keywords which will retrieve these on
Galaxy.
Q: please do you have the telephone number of the local               groups           20090330
agoraphobic society? A: can't find local group but gave contact
details of national society which maintains list of contacts around
the country
Q:where can I find a program that will enable me to type the          computing        20090402
symbols for particle physics - which are not in Microsoft's
standard symbols? A: symbols appear to be Greek letters with
superscript maths symbols/letters. Found a CERN document
containing information on writing scientific papers which has a
section on variables and symbols and an article from an author at
Ankara University on drawing particle symbols using Office.
Emailed links to these documents in the reply.

Q: enquirer at info desk wanting to see a contour map of Oxford maps                   20090330
which might explain the flood prevention consultation which he
has viewed at the town hall. Info desk asked me where they are -
are they all in OxS? A: nothing suitable found by info desk staff in
map cabinet, suggested enquirer referred to OxS
                  Oxfordshire Libraries Answers Direct Enquiry Log

Q: customer in the library at WL asking about the growth of the      local history      20090330
town and when the various parts were built. A: suggested that in
the first instance they look at their bookstock for histories of the
town, which would probably give this info. If more detail required,
then refer enquirer to OxS.
Q: workshop manual for Borg Warner automatic type 65, made           car manuals        20090330
1960s-1970s A: nothing i/s, Amazon has one pub by a UK firm in
1959 (unavailable) BL has manual for type '35' pub by Vauxhall in
1966. Offered RLB but enquirer declined
Q: branch has a pre-school wanting books suitable for 3 - 5 year- picture books         20090331
olds connected with France, Holland and Spain A: suggested
they try looking for picture travel books as well as stories. Also
suggested contacting their children's librarian for expert help.

Q: information on Britain in the 1950s, esp. social class as     history                20090331
reflected in newspaper coverage. A: told enquirer about Times
Digital Archive and gave him the class number for Britain in the
1950s - 941.0855 - and details of a couple of books at this
number in his local library, Abingdon. Also mentioned resources
unique to Central such as the Annual Register and Keesing's
Record of World Events.
Q: details of dance classes in Oxford, preferably salsa classes. dance                  20090331
A: information on dance classes in Oxford is on the Oxford City
Council website at http://www.oxford.gov.uk/leisure/dance.cfm. A
large number of classes are listed, including salsa in which the
enquirer is particularly interested.

Q: current list of Government Ministers, with their office             politics         20090331
addresses. A: this information is on the Parliament website at
http://www.parliament.uk/directories/hciolists/hmg.cfm#Depts

Q: follow up to Q.1261: enquirer asking whether we have William biography               20090331
Cordiner's autobiography in stock and requesting us to email
Cordiner's entry from Who's Who 2009. A: book not in stock, but
it is still in print. Emailed link to full details on publisher's website
and suggested he request it in his local library. Subsequently
emailed Who's Who entry to him (can be done through Who's
Who website).
Q: enquirer had found an article in The Times Online dated 25             newpapers     20090331
February 2009 and wanted to know whether it had appeared in
the print version of the newspaper, which he had already looked
through for this date without finding the article. A: retrieved the
Times Online article to make sure we had the correct title and
content and then tried to find it on NewsUK searching for
keywords in title, keywords in article and browsing individual
issues of The Times. Unable to find the article in question, so can
only assume that there is content on The Times Online which is
not in the printed newspaper. Suggested enquirer email The
Times for an authoritative answer.

Q: customer phoned to renew the books she had borrowed from            library admin.   20090331
the Central Library. A: explained that we did not renew books,
gave her the Central Library renewals number for future
reference and transferred her call to the Central Library
Reception Desk.
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: request for FAME search: top 400 Oxfordshire companies by business                20090404
turnover, with address of company, telephone number, contact
name, description of business activity. Explained it would not be
done until Fri 3rd when SW is next in and this is acceptable to the
enquirer. A: Search run and posted, details sent to LCSU for
invoicing
Q: enquirer at Information Desk had travelled 30 miles to look at "local" history    20090401
a large-scale map of Compton in Berkshire which he thought
would be held by Oxfordshire Studies, which was not open today.
I liaised between OxS and the enquirer. It seems likely that OxS
does not have a large-scale map of the exact location the
enquirer wants but may have an 1877 map on microfiche
covering the area to the north of this location. OxS suggested he
either contact them directly when they are open or (better)
contact the Berkshire Record Office. Gave the enquirer the
contact details for OxS and BRO.
Q: In response to email of 25th March from CD, explaining FAME Business              20090401
and other titles, asked us to search book info. A: Replied that
these were books, and suggested contacting Bucks libraries
(address in Prince's Risborough) who should have them as well.

Q: Do you stock the hazard perception DVD? A: yes, although all Library stock        20090401
OX-l copies of latest edition on loan, of previous edition BL BO
SU should be in.
Q: which libraries in the Wychwoods area (other than the local       library stock   20090402
library) are most likely to have a good selection of plays in stock?
A: suggested Chipping Norton and Witney Libraries, though the
largest collection is at Central. Also told the enquirer how to
access the library catalogue online and explained that she could
reserve books either online or through a library.

Q: are there any charitable trusts which will assist the people of charities         20090402
Kidlington? A: checked the Guide to Local Trusts in the South of
England (held in OXR and BIR, but not KIR), but it didn't list any
trusts whose beneficial area was Kidlington specifically. Offered
to photocopy the pages listing charities whose beneficial area
was Oxfordshire and send them to Kidlington Library for the
enquirer to consult but she didn't want this. Also gave her the
address of the Charity Commission website where one can
search the regaister of charities by keyword (Kidlington).

Q: Charities Act 2006 explained. A: Recommended LexusNexus. Law/charities            20090402
Croner's Management of Voluntary Organisations, Charities
Commission website and www.opsi.gov.uk

Q: enquiry whether it is possible to suggest books to the library,   book            20090402
with link to relevant book. A: replied to enquirer that would
forward message to non-fic panel, and did so.
Q: Follow-up to enquiry 1250: request for FAME search with           business
same information as before but for top 50 companies within 1
mile radius of 42/43 Park end Street OX1 1JD A: Checked
postcodes from Oxon Studies' map, ran preliminary search and
advised enquirer of result, with caveats. Awaiting confirmation
before proceeding as originally requested or modifying search.
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: can we identify any local shops offering cheque-cashing            local businesses   20090403
service? Used to be one in George St but it has closed.
Enquirer thinks may be one in Headington but doesn't know
name or address. A: Suggested The Trade Exchange, 112
London Rd, Headington, Oxford - 01865 744401 or The Money
Shop, 171 Cowley Rd, Oxford - 01865 725755.

Q: Information on riemann zeta function (mathematical concept) mathematics               20090403
for physics graduate. A: several web links on www.intute.ac.uk

Q: Enquirer asking for Hansard debates on Section 28, approx          hansard            20090403
2005. A: No longer in stock in print at OX. Clarified that the
debates required were regarding Sect 28 of the Local Govt Act
1988, repealed by Section 122 of the Local Government Act
2003. Enquirer though she might have mistaken the year and
need debates from 2003. Showed enquirer Sessional Inf Digest
for dates of debates on the Loc Govt Bill 2003 and how to find
Hansard online.
Q: Have we received brochures for Summer term part-time               adult education    20090403
courses? A: not yet as far as MS or SFW are aware but it is
available on OCC - talked staff member through finding brochure
on OCC web site
Q: information on green field development & planning. A:              planning policy    20090403
Suggested Regional Spatial Planning strategy for the South East,
The South East Plan, & white paper "Our countryside, the future"
(O/307.72) as starting points. Browsed DEFRA & TSO web sites
while OX staff member checking shelves for Reg Spatial
Planning Strategy docs but without finding anything more specific
relating to green field development
Q: can we identify suppliers of walk-through curtains (visual         local businesses   20090404
barrier over doorway) - bead, chain or similar. Ideally, with local
supplier where can see examples. Already aware of
www.chainscreens.co.uk. A: found one outlet for bead/bamboo
curtains in Woodstock and one supplier of fly screen curtains in
Witney. Emailed links to the suppliers' webpages.

Q: Enquirer wanting to consult British Standards. A: Gave details Standards              20090403
of Bucks access and phone no. for Aylesbury/High Wycombe.

Q: Enquirer wanting titles of books/information on the Riemann         mathematics       20090403
zeta function. A: Referred to Intute and send copy of definition
and details of 2 books about the Riemann hypothesis (applied to
function) which are in stock in county.
Q: Details of organisations which might provide a grant for            grants            20090404
replastering a wall. Enquirer has been told by Oxford City
Council Env Development that such help is available from local
charities. A: various possible contacts identified & details e-
mailed - see Outlook "Enquiries Answered" folder.
Q: is the mobile library coming to South Newington today? A: no, mobile libraries        20090406
this is week two. It comes in week one (Calendar and
alphabetical list of stops with days and times in 'your local library'
page on public site)
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q:Enquirer needs a list of approved gardeners in the Cowley         approved traders   20090406
area. She is elderly and on a budget. A: Checked "Trading
Standards - Approved Traders" webpage, unfortunately,
minimum fee is £75 and the nearest gardening services are
based in Princes Risborough and Bicester. Alternatively
suggested contacting Age Concern and OCVA. Contact details
and explanation left for collection at the Central Info Desk.

Q: information on the role of the Attorney General. A: there is a   law                20090406
paragraph on the role of the Attorney General's Office in Walker
and Walker's English Legal System and index references to the
AG in Smith and Keenan. English Law, both in OXR. There is
information on the AG's Office in the Civil Service Year Book,
including its URL www.attorneygeneral.gov.uk.

Q: enquirer asking how to distribute to libraries posters for        library admin.    20090406
children's science events taking place over Easter period. A:
advised enquirer to send the posters to the Distribution Section at
Holton and gave her the address.
Q:Enquirer wanted a list of all the businesses in Oxfordshire. A: FAME business        20090406
Email sent to enquirer with the template outlining the criteria of a search
FAME search. [PS 20090407 14.02: enquirer phoned back to say
she had not received email, so I re-sent the standard email
concerning the supply of company information from FAME. DB]

Q: if a person responsible for a boundary chooses not to put up a law                  20090407
fence, can a neighbour put up a fence on their land adjacent to
the boundary? A: found a Boundary Problems website written by
a chartered land surveyor www.boundary-problems.co.uk which
states that the Royal Institution of Chartered Surveyors operates
a Boundary Disputes Hotline 0870 333 1600 that will put you in
touch with a chartered surveyor who specialises in boundary
demarcation and disputes and who will be prepared to spend half
an hour discussing and advising on your problem free of charge.
(This information is confirmed by the AdviserNet CD-ROM). The
section on Neighbour Problems on the Boundary Problems has a
section "Your Neighbour's Fence" which addresses the issue of
erecting your own fence and I quoted from this section, but
advised the enquirer to look at in its entirety herself.


Q: enquirer phoned on 815626 asking to speak to two people      County Council         20090407
working in the Oxfordshire Highways department. A: searched
for both people on the Intranet and gave the caller their phone
numbers
Q: what is the surname of the author Oliver someone who did a authors                  20090407
visit to Woodcote library some weeks ago? Could you reserve his
books for me please? A: author is actually Sue Mongredien, who
wrote the 'Oliver Moon' series of books. 5 reserved for reader,
details e-mailed to her along with notes on reserving online.
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: How long do we keep the magazine 'Nature'? He has a copy           periodicals       20090408
of an editorial from June 2007 and wants to see if it generated
any correspondence in succeeding issues A: 'Nature' is kept in
Central Ref store for 10 years. Checked through relevant isues,
no correspondence on this subject found.

Q: from info desk - do we take periodical 'physical review'? A: not periodicals         20090407
on magazine catalogue. Suggest try Brookes
Q: current range of salaries for the French and German police.      statistics          20090414
A: unable to find this information in either printed or online
sources, so in my letter of reply I suggested the enquirer contact
the French and German embassies in London, and gave her their
addresses.
Q: can we supply mailing lists of companies in various postcode business                20090407
areas? A: Explained the options for obtaining printed and
electronic output from FAME and subsequently sent the enquirer
the standard email which sets out the options, modified slightly to
take account of her particular enquiry. Also gave her the phone
number for Buckinghamshire Libraries, her local library service,
who may offer a similar service.

Q: member of staff at Security Desk enquiring on behalf of a          local event       20090407
customer about the Endnotes: Unwrapping Books exhibition at
the O3 Gallery at Oxford Castle. Took a copy of the flier for the
event to the Security Desk to give to enquirer.
Q: where is the latest collection point for post in Oxford? A:        postal services   20090407
unable to find information on Royal Mail website, but from
personal knowledge I told enquirer it was probably the Post
Office in St Aldates which closes at 5.30pm but has post boxes
with later collections outside. She was willing to go there.

Q: in reading British mystery stories, the execution is always        history           20090408
carried out at 8am. Is there any special reason for this time? A:
'handbook on hanging' by Charles Duff says that 8am was the
standard time in all prisons except Wandsworth and Lincoln from
the mid- nineteenth century. It was not possible in the timescale
to discover why the morning in general, or this time in particular,
was chosen, as the traditions seem to have gone back many
years.
Q:origins of Headington Hill Park, particularly the trees, from a     local history     20090408
Brookes student. Forwarded to OxS
Q: do we have any information on indemnity insurance? A:              business          20090408
suggested BIF 404 from CoBRA
Q:where can I get help on writing a cv? Have registered with local    cv writing        20090408
agencies but all want a cv emailed to them. Already tried EMBS,
phoning JobCentre (no reply although she appears to have
correct number), also BEEline no longer offer this, and so on.
Advised her to book a session on a PN pc, use DirectGov site
which has section on cvs, or look at our books. Will come into OX
and use pc.
Q: enquirer is an ex-land girl who was given a copy of 'back to       books             20090408
the land' and wants to know if there is a second volume. A: no -
not on Galaxy or Heritage Search. Replied by letter
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: follow-up to Q. 1129: population figures for Blewbury in 1991 statistics                 20090409
and 2001 A: supplied the required statistics using the 1991
Census Ward and Civil Parish Monitor for Oxfordshire and
Neighbourhood Statistics online for the 2001 Census.
Q: Enquirer wants to know the derivation and difference between Reference Online            20090409
the prefix of Mac and Mc before surnames. A: referred him to an
article on Family Surnames on the Oxford Reference on-line
service, prefixing it with a short explanation.

Q: Opening Times for Oxfordshire Studies at Easter. A: Checked         Oxon Studies         20090409
Oxfordshire Studies on line for details.
Q: On which day can you break the Lenten fast? A: All Sundays          Religion             20090409
are exempt, from on-line Ency Britannica
Q: Date when sovereignty of Hong Kong was ceded from Britain           Newspapers/Politi    20090409
to Hong Kong as reported by "The Times" newspspaper. A: 1st            cs
July 1997 p/out from News UK website
Q: Date of Chris Patten's election to the Chancellorship of the        Newspapers/Politi    20090409
University of Oxford as reported by "The Times" newspaper. A:          cs
17th March 2003, p/o from News UK website
Q: P/O from "Who's Who" featuring Sir Patrick Nairne, former           Biography/Politics   20090409
Permanent Secretary of the DHSS, with additional details of the
dates and duration of his appointment. A: P/O as requested, with
additional information and photo found in the "British Medical
Journal" 23rd August 1975.
Q: how to interpret a fire hydrant sign (black "H" on yellow           fire hydrants        20090409
background with numbers above and below the horizontal line) A:
found an explanation on the Staffordshire Fire and Rescue
Service website and emailed the link to it.
Q: why did George VI choose this name when he had been                 royalty              20090414
Prince Albert? Can the monarch choose his/her own name on
ascending the throne? A: according to the NationMaster article
"Regnal name": “In 1936, after the abdication crisis, Prince
Albert, Duke of York, assumed the throne as King George VI.
This was an effort to reinforce the stability of the monarchy, by
using the name of his father King George V, as well as to
continue Edward VII's tradition of not being King Albert.”
According to the NationMaster article "British monarchy": “The
monarch chooses his or her regnal name, which is not
necessarily his or her first name - King George VI, King Edward
VII and Queen Victoria did not use their first names.” But it states
in the "Regnal name" article: “However most British monarchs
use their first baptismal name as their regnal name.”

Q: Has the Victoria Court (Henley) mobile library stop changed its Libraries                20090414
time? A: Yes, now at 12.30. Enquirer then referred to Customer
Services for reasons for timetable changes and what occurs at
Bank Holidays.
Q: is the Central Library open today (Tuesday)? A: yes all         Libraries                20090414
libraries back to normal opening/closing hours
Q: why did MG Verney, who led the 7th Armoured Division in         uniforms                 20090414
Normandy, wear an enlisted man's beret rather than an officer's?
A: Unable to check definitively what officers' headgear would be,
referred to Imperial War Museum.
                  Oxfordshire Libraries Answers Direct Enquiry Log

Q: telephone number of Bar Council in order to obtain a list of          law                20090414
barristers. A: found on Bar Council website
http://www.barcouncil.org.uk/ which also has a "Find a Barrister"
facility.
Q: can enquirer use his laptop in Central Library to access the          libraries          20090414
Internet? A: no, as Central Library does not have WiFi at
present. Explained that he could access the Internet on People's
Network bookable or drop-in computers and gave him the phone
number of the Information Desk.
Q: enquirer is visiting Faringdon and pursuing her family history.       family history     20090414
Would like to get in touch with the "record offices" for Faringdon
and Witney. A: told her about Oxfordshire Studies and the
Oxfordshire Record Office and gave her their URLs for more
information.
Q: supplementary to 1325, what plans and when for WiFi in                Internet           20090414
libraries. A: Asked Assistant County Librarian, at present still
checking specs and solutions/budgets. Hope to implement in
largest libraries, in this financial year, no more specific timescale.

Q: contact details for Dr Cornelia Featherstone A: gave the              biography          20090414
details from her entry in the Medical Directory 2009
Q: the population figure for Deddington. A: gave the enquirer            statistics         20090414
links to the various 2001 Census datasets available for
Deddington Civil Parish on the Neighbourhood Statistics section
of the National Statistics website, drew his attention to the links to
"related areas" which take one to statistics for smaller and larger
geographical areas in which Deddington is located and gave him
the link to the "settlement profile" for Deddington on the
Oxfordshire Data Observatory website.
Q: What was the vote (number and people preferably) by                   Local government   20090415
Cherwell DC not to participate in the Free Swimming Initiative
proposed by the DCMS for over 60s and under 15s? A: found
details of recommendations and resolutions at Exec of 1st Dec
08 on Cherwell site, but no voting figures. suggested enquirer
contact Cherwell's Legal and Democratic Services officer, contact
details given.
Q: sources of information on funding available to charities and          fundraising        20090414
voluntary organisations A: suggested the enquirer look at the
following directories which are available in OXR and BIR:
Directory of Grant-Making Trusts, Guide to Local Trusts in the
South of England, Guide to the Major Trusts and, in OXR but not
BIR, Guide to UK Company Giving.
Q:query about rejoining the library - website says not to do it          library rules      20090415
online.
Q:wanted address for friend in Canterbuy, looked in online BT            postal addresses   20090415
phone directory and told her the address and post code.
Q:enquirer wanting a book on equal opportunities for children.           early years        20090415
Staff had already searched Galaxy. Cd not see anything relevant          education
on DirectGov. Enquirer came onto phone and after discussion,
she is wanting information about working in playgroups and how
children are taught not to discriminate against other faiths etc.
Referred her to OFIS (was OCIS) for professional guidance - got
phone number from website.
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: enquirer at info desk wanting something authoritative on small-    snail farming    20090415
scale snail farming for medicinal purposes. Prefers books. CH
had identified 2 on Galaxy. He had checked the Net briefly. A:
suggested he reserve the 2 books found and also suggested
Amazon - which he had never heard of.
Q: Where to consult electoral rolls. A: Oxfordshire no longer give    electoral roll   20090415
to libraries, on learning that enquirer wanted Dorset, then gave
library number for a Dorset library.
Q: address and telephone number of 'Time' magazine in London          addresses        20090416
A: found and given to enquirer
Q: enquirer wanting contact details for library's marketing           library          20090416
department. A: referred to relevant CSM.
Q: can I get an ID card? Not for a young person. Explained that       ID cards         20090416
although other countries have them, we do not at present.
Usually people use passport or driving licence. Customer didn't
want any further information.
Q: is there wi-fi in Central Library? A: not at present               library          20090416
Q: which plants are grown in the Arava Desert, Israel, apart from     agriculture      20090416
peppers? A: Found four website articles with reference to other
crops (nothing in Britannica or Wikipedia however). E-mailed to
enquirer
Q: where can I obtain leaflets about counselling available in         counselling      20090416
Oxford and Oxfordshire? A: 5 organisations identified and web
addresses given
Q: I want to move to the village of East Ilsley and want to look at   newspapers       20090416
property in the local paper. Which paper would that be?
A:'Newbury Today' phone number of circulation dept given
Q: enquirer wants to buy an ecological laundry product which is       ecological       20090416
made in the UK (i.e.not Ecover). Has no computer. A: 2 products       products
identified, supplied by 3 different ecological trading companies.
Names and all contact details given.
Q: Information about laying a lead sheet roof (had found some         building /       20090421
inf at BA). A: HSE "Health & safety in roof work" which included      construction
guidelines for method statement as App 1 (enquirer decided this
was not relevant), some inf in Tricker: Building Regs in Brief 5th
Edn p.438 (avail at BA-R), and advice available from BRE
Construction Enquiries on 01923 664200. Construction
Information Service, to which enquirer had found an online
reference at BA-R, is subscription only, n.i.s. at Oxon Libs though
Brookes Univ subscribe. Also identified BS 6915:2001: design &
construction of fully supported lead roof and wall coverings.
Code of practice. Available from Bucks Libs - contact phone
number supplied.
Q: confirmation that RLB would be best way of obtaining article       periodicals      20090417
from April 1912 edn of Country Life. A: yes, this would be
quickest and easiest from customer's point of view provided
sufficient details of article known. Otherwise, get back to
Answers & we'll check for library with long back file of CL (e.g.
Westminster Art & Design Lib which holds CL back to 1898 with
gaps) where enquirer could browse actual copies.
                  Oxfordshire Libraries Answers Direct Enquiry Log

Q: enquirer asking for share prices for 2 April 2007. A: after           share prices      20090417
checking that we still have the Financial Times for April 2007 (we
keep a 2-year file) phoned enquirer back to inform him that he
could consult the share prices in the FT in the library and he is
content to do this. I put a notice in the pile of FTs for the first half
of April 2007 asking Periodicals Room staff not to discard them
before May 2009.
Q: enquirer's daughter is doing an A-level history project on            holocaust         20090417
aspects of the Holocaust and is looking for research material and
original sources. A: referred the enquirer to the Wiener Library in
London (www.wienerlibrary.co.uk), "The world's oldest Holocaust
memorial institution", which has over 700 deposited document
collections as well as books, pamphlets, periodicals and
newspaper cuttings. Also informed the enquirer that the
Oxfordshire library catalogue is available online and gave her the
principal class numbers for materials on the Holocaust.

Q: Who was 1st Lord of the Admiralty from 1858 to 1960? A:             politics /          20090417
George Nigel Douglas Hamilton, 10th earl of Selkirk from 16th          biography
Jan 1957, Peter Alexander Rupert Carington, 6th Baron
Carrington from 16th Oct 1959. Sources: 20th C British Political
Facts, ODNB online & Who's Who online.
Q: Enquirer whose membership of the Bodleian Library has               Bodleian            20090417
expired would like to know whether he can access the bodleian          catalogue
catalogue from OCC library computers. A: Yes.
http://library.ox.ac.uk
Q: enquirer wishes to consult British Standards. A: explained we       British standards   20090417
no longer subscribe and gave him the phone number for
Aylesbury / High Wycombe Libraries.
Q: enquirer asking where he can consult the Definitive Rights of       maps                20090417
Way map for Oxfordshire. A: Rights of Way Office and
Oxfordshire Studies have the whole map for Oxfordshire, Henley
Library (his local library) has the map for South Oxfordshire (the
part he needs).
Q: a translation of the phrase 'I think, therefore I am' into Hebrew   translation         20090418
A: translation found on www.allexperts.com, also other
references. Suggested enquirer check correctness by contacting
Oxford Centre for Hebrew and Jewish Studies. Links given

Q: enquirer compiles her village newsletter and needs to know          mobile libraries    20090418
which mobile week it is so that she can put correct days and
times A: referred to DI where SE mobile is based
Q: enquirer was hoping to consult ferry timetables - he actually       ferries             20090418
wanted to go to Belfast, preferably from Holyhead. A: didn't find a
company going from Holyhead, gave him phone no for company
sailing from Liverpool
Q: enquirer was very deaf. Wanted to know if his great-                Bodleian            20090418
grandfather, who was a printer and had published his diary, had        catalogue
deposited a copy in the Bodleian. W P Griffiths. A: no entry in
Bodleian author catalogue with 2nd initial P. Enquirer will try to
find out first name and ring back (or ask his wife to phone)
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: caller is using Central Library to study for qualifications. She central library     20090420
finds the library noisy and inconducive to study, particularly
mentioning people with mental health issues. She is worried that
if she does not get her qualifications she will be unemployed and
what are we going to do about it. A: Acknowledged that we are
aware of the problem, but that a public library is open to all.
suggested she fill in a comments form. suggested she might like
to try studying in the periodicals room which is often quieter.

Q: Enquirer has recently inherited a substantial archive of papers, Heritage/Archives   20090421
tints and pictures going back to Henry V11 and would like advice
on how to 'dispose' of them. She is very keen to expedite asap.
Would like a valuation too. A: Details passed to County Archivist
who undertook to contact enquirer direct.

Q: further to enquiry 1349 - what date was Lord Carrington made politics/biography      20090420
KCMG? Please send reports of appointments of Selkirk and
Carrington to First Lord of the Admiralty (dates supplied by phone
17.04.09) A: done
Q: any available documentation relating to the inquest on          law                  20090422
Beatrice Mary Rutherford in, it is believed, Edmonton in the
London Borough of Enfield, some time between March 1980 and
the present. A: unable to find any information on this inquest on
the Internet. Quoted the section of a 2007 Ministry of Justice
publication concerning obtaining reports of inquests and gave the
address of the local coroner's office for North London.

Q: Can we find the report of the award of the British Empire     Newspapers/awar        20090420
Medal to Mr L in the London Gazette for October 1969? A: Wrong ds/biography
year supplied. Found info on the Bucks Constabulary website,
but in spite of extensive research on the London Gazette website
I could not find a mention of the enquirer's entry.

Q: Does the library have German DVD Das Leben der Anderen catalogue                     20090421
A; yes Q: does the library have book "die Morder sind unter uns"?
A: not in German, but an English memoir of that title by Simon
Wiesenthal pub in 1967
Q: I am in business premises in Banbury, and am about to have a refuse collection       20090421
new fridge delivered. Who will take away the old one? Supplier
will not do this. Has commercial refuse collection from Grundon.
A: enquire of Grundon if they will do this, if not contact Cherwell
district Council. Enquirer said he would find tel. no. himself

Q: Query on copying of historic (1923) OS map. A: Over 50 yrs copyright                 20090421
old therefore out of copyright, no restriction on copying though
Oxfordshire Studies suggested that if subsequently reproduced in
a publication it would be courtesy to acknowledge Oxon County
Libraries' historic maps collection.
Q: Does library have copy of "The Pirate Pretender: a musical    library catalogue      20090421
for children" by April Cantelo? A: Not in stock in Oxon Libs,
though title & bib details confirmed from BDSLive. Enquirer can
access copy at school (who are about to do the musical) so no
further action required.
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: caller from Manchester transferred to us by Holton, but it was local studies       20090421
a local studies enquiry (wanting info on an execution in Oxford in
1878) so apologised to caller and referred him to OxS

Q: customer, who does not have her own computer, is asking           library admin.   20090421
whether she can pay to hire library copies of the Official Theory
Test CD-ROMs/DVDs and use them on library computers. A: yes -
I suggested the customer book the new PN PCs to view these
materials as they will have the latest media-playing software on
them - the Information PCs have older versions of software and
more restrictions on them.
Q: company information required from FAME - office address,          company info     20090422
financial health, details of ultimate holding company. A: found
and supplied by e-mail
Q: where are original parish records for Oxfordshire kept? A:        parish records   20090422
ORO, transcripts in OxS. Gave contact details for ORO
Q: do you have a directory of publishers and editors? What he        proofreading     20090422
actually needs is to find a freelance proofreader for his novel. A:
we have directory of publishing, but he wants to use a free-lance
rather than a company proofreader. Mentioned Society for editors
and proofreaders, but he already knows about them and will go
through their website.
Q: visitor to info desk asking where to find reports of findings of law               20090422
particular employment tribunals A: suggested looking to see if
indexed in the Table of Cases in Croner's Employment Law. [P.S.
DB learnt from colleague at Information Desk that the case was
not indexed in Croner's. Enquirer has gone elsewhere to follow
up his enquiry and did not leave his contact details. The principal
law report series in this area of law are Industrial Relations Law
Reports and Employment Appeal Tribunal reports (the latter are
freely available online on BAILII -
www.bailii.org.uk/cases/UKEAT).
Q: On the leaflet The County Council in your area, Services in       Oxfordshire      20090422
Faringdon, Grove and Wantage, the museum in Uffington is not
marked. A: Caller wished to inform us of this. It appears that the
omitted museum, however belongs to the Vale council and so is
not included in County Council services.
Q: enquirer (Mr Ballard) has a grandson at University in Brighton. Brighton           20090423
Granson noticed in grounds of one-time hotel in Brighton now         architecture
used as student accommodation a fountain with a stone plaque
engraved 'given by CEO Ballard 1860'. Enquirer wishes to know
mre about this. No specific location given. A: interesting fact that
Rothesay (Scotland) has a fountain given by Mr Ballard of
Brighton. otherwise no useful info. Suggest refer enquirer to
Brighton HIstory Centre. JJ phoned, he will get grandson to follow
it up locally.
Q: why is is an 0845 number? Why is Burford museum not on the Oxfordshire             20090423
new leaflet? A: explained the 0845, done in good faith etc etc.
Explained that Thame museum not in leaflet either, and I
expected this was because these museums are not run by OCC.
Promised to pass on his comment for future printings. Will email
PL, IS about this call and the previous one 1372.

Q: Details of the appointment of Sir Alan Marre to the post of      Newspapers        20090423
Ombudsman in 1971. A: P/copies of two TDA reports and a
p/copy from www.ombudsman.org.uk
                  Oxfordshire Libraries Answers Direct Enquiry Log

Q: bib details wanted for 'Delafield family history' by Sir John bibliography                 20090423
Ross Delafield A: New York, privately printed, 1945
Q: Do we have any maps of coast around Denmark &                 maps                         20090424
Scandinavia? A: Only Admiralty Tide Tables Europe
(O/623.8949 OX-R - but no maps included). Enquirer referred to
Bodleian Map Room.
Q: branch had had phone call from enquirer wanting to use        online resources             20090424
BRAD, but had no details of enquiry. A: BRAD no longer
available in print and online sub has lapsed. Suggest enquirer
contact British Library (contact details given). Also suggest
branch give enquirer our number in case we can help him further.

Q: list of local days out and activities for families in Oxfordshire.   oxfordshire /         20090424
A: see e-mail in Enquiries Answered folder                              tourist information




Q: information wanted about access to computers in Oxford           PN computers              20090424
Central. A: explained drop-in, short-stay or bookable options
and gave Inf Desk number for pre-booking (enquirer expressed
preference for dialing direct at own convenience rather than
being transferred to Inf Desk immediately)
Q: a school librarian in Wantage enquiring about borrowing fiction foreign fiction            20090424
in Chinese and Lithuanian for 2 13 year old pupils. A: forwarded e-
mail to Communites and Learning team and replied to enquirer
saying I had done so.
Q: When was the 1971 film Nicholas & Alexandra released? A: Film                              20090424
29 Nov 1971. Source: IMDB
Q: Can we confirm synopsis of The Children's War by Monique book                              20090509
Charlesworth? Enquirer is looking for true story of experiences of
children evacuated by train from Germany in 1939, many of
whose parents never escaped and many of whom ended up in
Cumbria especially Windermere. Enquirer remembers reading
this book, and recently met someone who was evacuated thus as
a child so would like to recommend the book to her. Is Monique
Charlesworth's book the right one, and if not, can we trace the
correct title? A: SFW to check KI-L book content. Amazon
reviews do not mention Cumbria- CD. Main characters in MC's
book appear to end up in France not Cumbria. Wonder whether
book enquirer remembers could be "I came alone: story of the
kindertransports". Copy trapped to check.

Q: an author called Gordon Cantle published articles in            technical journal          20090425
magazines in the 1980s, technical articles on carriage springs     articles
and carriage wheels. Enquirer wants to know in which magazines
these were published ( and presumably dates) A: see email sent
25.04.09
Q: Exact date Sir Nicholas Winterton became an MP (possibly in politics                       20090425
a by-election - Macclesfield?) in 1971 A: 30 Sept but this was not
easy, was by-election Macclesfield but no report in Times,
however found articles before stating 30th was most likely,and
after the event on Oct 2. Exact date not given in Whos Who, but
was in Wikipedia.
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: Please would we find and print out for collection from Inf Desk film                   20090425
any review from The Times Digital archive of the film Nicholas &
Alexandra, released 29th Nov 1971 27.4.08 - enquirer asked for
copies awaiting collection at Inf Desk to be sent to Headington
Library instead.
Q: Do we have British Standards? A: No. Referred enquirer to British standards            20090427
Bucks Libraries - 01296 382952
Q: Enquirer has copy of Thames Water Statement of Response Local                          20090427
to the consultation on Draft Water Resources Management Plan,
which she no longer needs. Would it be of use to the library
service? A: Quite possibly, either to OX-R or to Oxon Studies,
though would need to see it before making a decision.
Suggested enquirer could drop the document off at her local
library to be delivered to IST via library van service.

Q: Follow-up to enquiry 1375: Letter by Alan Marre published in history / politics        20090427
The Times of 9/4/77, previously posted, refers to an article in The
Times about the ombudsman system by Sir Barnet Cocks.
Enquirer would like copy of this article, please. A: Article found,
copied & sent to Headington Library for collection after discussion
with enquirer.
Q: Follow-up to enquiry 1375: information previously supplied        history / politics   20090506
[from www.ombudsman.org.uk?] on history of the ombudsman
service refers to a report by the Select Cttee for Parliamentary
Administration on 17/7/68. Enquirer would like copy of any article
in The Times relating to this report. A: [c/t a report in the Times.
E-mailed PHSO Enquiries to request more information about the
report in question as the reference on their web site is somewhat
inexplicit & can't identify anything obvious from HMSO Catalogue
1968]. PHSO replied identifying the report, published as HC
Paper 385 of Session 1968-69. Inf cited on timeline was from
page v. From the HMSO Government Publications catalogue
1969 I established that the report was published in 1969 but was
unable to ascertain the exact date. There was no Times report in
1969 on the Select Committee report.

Q: Follow-up to enquiry 1375: Could librarian who sent the page history / politics        20090505
of information headed "Parliamentary & Health Service
Ombudsman - about us - our history" please confirm where this
came from. Suggested it was probably from the web page
www.ombudsman.org.uk, but enquirer is convinced it wasn't
simply published on the web but has appeared in print too and
would like to know where it was originally published. A: [referred
to PQ who sent the original article] The information was from the
PHSO website. DB informed enquirer 20090505.

Q: Enquiry about targetted mailing list for business promotion.    business               20090427
A: After discussion, it became apparent that the search facilities
on FAME would not meet enquirer's requirements (emphasis on
companies doing business with specific countries abroad).
Suggested D&B databases used to have facility for narrowing
search by export country - enquirer already had their details &
was content to contact them direct and/or ask them for referral to
subscribing library.
                Oxfordshire Libraries Answers Direct Enquiry Log

Q: Does library have copy of the Removal, Storage & Disposal Legislation           20090427
of Vehicles (prescribed charges …) Regulations 2008? A: Not in
print but available on OPSI web site. Printouts of SI 2008/2095 &
SI 2008/3013 and their respective Explanatory Memoranda sent
to Woodstock Library for enquirer to consult. Web links also e-
mailed to WO in case enquirer calls before printouts have
arrived.
When an individual is picked to represent his/her country               sport      20090428
internationally in sport, it is often mentioned that this is his first,
14th etc cap. Do they actually wear different caps to represent
different countries? Are caps still given out? Or is it simply an
established way of keeping track of how many times he/she has
represented his/her country against an internation opponent? A:
Caps are given, only for international games now, and various
websites have pictures of them. Full sources in email reply

Do sheep shed their wool if not shorn? A: Yes, there are various natural history   20090428
breeds that still shed their wool, some are plucked. Domestic
sheep have had the original top layer of hair bred out and the
underlayer encouraged. This does not come off completely on its
own (photo of sheep not shorn for six years). Sources in email.

Q: I am looking for a full version of Eithne Strong's poem           Poetry        20090428
Dedication, 'To you I have given, I want to be with you along the
way you have chosen.'. A: Not in Grainger's or any collection of
Irish verse or wedding anthologies in stock. On Internet
mentioned as hard to find there. Eithne Strong was Irish 1923 (?) -
1999.
Q: Does the library have any record or archive of the content in newspapers        20090428
any of the major daily newspapers through the 1990’s. More
specifically, channel listings for the main five TV channels on
terrestrial TV for the decade; (BBC1, BBC2, ITV regions,
Channel Four and ‘Five’). A: Yes. Times on microfilm (but note
1st-15th Nov 1996 missing). Contact details for Reading &
Bucks Libs as alternative repositories for the missing fortnight
supplied, also details of WRF Performing Arts Collection which
has Radio Times back to 1928 (usually more detail in RT than in
newspaper listings).
Q: Does the Central Library have the forms for BMD at the PRO? family history      20090428
A: OxS holds these, enquirer came up to get copy.
Q: details needed of solicitors in Oxford & Stafford specialising in law           20090428
criminal law A: printouts provided from Community Legal Advice
web site & taken down to OX inf desk.
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: Is there an Association or Office which would deal with        education             20090428
complaints about British preparatory and public schools,
particularly in relation to safety measures? A: May depend on the
school involved: Ofsted are responsible for non-association
independent schools, the Indep Schools Inspectorate inspects
indep schools whose headteachers are members of one of the
associations making up the Indep Schools Council, the Bridge
Schools Inspectorate is responsible for inspecting schools which
are members of the Christian Schools Trust or the Assn of
Muslim Schools in the UK, the School Inspection service inspects
schools registered directly with the DCSF. Contact addresses for
all of these and for the DCSF supplied by phone from Education
Yearbook 2008/09 & individual web sites.

Q: Do we have a directory which would list manufacturers of          business           20090428
postcards by region for which they publish (e.g. Devon &
Cornwall coastlines)? Has already found some information from
Kompass but looking for more detail. A: Nothing with this kind of
detail. Suggested specialist directory such as Printing Trades
Directory might have more detail - no longer in stock in OX, not
listed on B'ham Lib cat either but i/s in City of London (City Bus &
St Bride's Printing Libraries). Suggested enquirer contact City
Business Library's Focus service - leaflet with details supplied.

Q: enquirer looking for an online resource which will translate text language           20090429
from Italian into English. A: gave him the URL of Yahoo! Babel
Fish http://uk.babelfish.yahoo.com/ which translates blocks of text
up to 150 words and which has Italian to English as an option.

Wanting Cherwell & South Oxon core strategy parts of local           Local government   20090429
development plan. A: Not in Central consultation box, previous
part in OxS catalogue on Heritage Search. Staff to check with
workroom of OxS.
Q: can customer see census returns for Thame in OxS? A : yes,        Census             20090429
when they are open.
Q: assistance in finding the GRO Marriage Indexes on Ancestry        family history     20090429
and information on how to obtain a copy of a marriage certificate.
A: navigated the caller to the GRO Marriage Index on Ancestry
and gave her the contact details of the GRO (website, phone no.
and email address) for information on ordering copies of
certificates.
Q: PhD information about the Thames area, A: Forwarded to OxS        Local history      20090429

Query about book on Stadhampton, and interlibrary loan to            Local history      20090429
Lancaster, A: Informed about ILL system via own library, gave
OxS details and OPA as interested in old photos possibly of
family.
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q:do we know of a map showing wells? Further questioning led water wells                  20090429
to this being a particular water well in a house in Somerset.
Apparently there is an Oxfordshire based company who will look
at a map for you for £350. Caller wondered if she could do it
herself (for free). She will ring back in a week when she has more
details. A: British Geological Survey has pay-to-view details of
boreholes. I am not sure how these relate to wells. [P.S. enquirer
had not called back by 20090521 so I closed the enquiry -
paperwork in "completed enquiries" box. DB]

Q: can we identify any collections of Bible stories for children       children's books   20090430
illustrated with classical / great masters paintings? A: using
BDSLive found three suitable titles published by Frances Lincoln:
Stories from the Old Testament ("seventeen stories illustrated
with the masterpieces from around the world that they inspired"),
The First Christmas and Jesus of Nazareth (out of print).
According to the publisher's website www.franceslincoln.com the
first title is still available, but the second is not due to be
published until October 2009.
Q: List of poetry groups in Oxford A: emailed links to the             poetry             20090430
websites of two poetry groups in Oxford: Back Room Poets and
Hammer & Tongue.
Q: Enquirer working in OX has come across a reference to               Local history      20090430
Visitation of Warwick 1619. Where can he see a copy? A:
Oxfordshire Studies. Harleian Soc Vol 12. Shelf location GV
WAR/HERALDRY (source: Heritage Search)
Q: enquirer asking whether libraries sell Oxfordshire Family           family history     20090501
History Society's CD-ROMs containing transcripts of parish
registers. He wishes to buy a particular one. They can be bought
from the Oxfordshire Record Office but they are closed tomorrow
when the enquirer is not at work. A: I'm fairly sure libraries don't
sell these, so I transferred the enquirer to Oxfordshire Studies -
answer that they have some old stock and will check whether
they have the particular one the enquirer is looking for.

Q: enquirer wishes to consult a table in a British Standard. A:   British Standards       20090501
explained that we no longer subscribed but that he could consult
them in Buckinghamshire libraries. He was not willing to do this.

Q: request for initial estimate of prviding an email database of       business           20090501
Oxfordshire companies of 2,000 to 3,000 companies.
Q: where can the enquirer find ten specific books on spa / hotel /     books              20090501
hospitality management which are not held by Oxfordshire
Libraries? A: Copac shows all held by BL and all except one by
Bodleian.
Q: which library has Funderfinder?                                     grants             20090501
Q: Where are the newly uploaded London Metropolitan Archive            family history     20090501
records to be found in Ancestry? A: Details in email in Answered

Q: Who has local newspapers for Wantage in the 1930s? A:        local history             20090501
Referred to Oxfordshire Studies
Q: One of the County Council localities leaflets shows a museum council info              20090501
btw Kidmore End and Rotherfield Peppard. The caller didn't know
there was one and wanted further info. A: Apologised that this
was an error on the leaflet.
                Oxfordshire Libraries Answers Direct Enquiry Log

Q: Is there a more recent edition of Burke's Peerage than 2003? genealogy            20090502
Is it useful to use the free search on their website? A: Still the
107th ed for sale mentioned on website. The free search covers
various resources, including 107th ed.
Q: I want to find contact details for the dancers doing the Shim   dance             20090502
Sham on the Paul O'Grady Show on 27th April, it mentions the
show's website for details. A: Either not on or well-hidden on
show's website, the dancers were mentioned as being in London.
Found the London Swing Dance Society website which
mentioned the appearance on the show as a tribute to Frankie
Manning (died recently). Gave contact details to enquirer.

Q: Who can I report problems with the Mills Meadow playground     Local government   20090502
equipment to? A: Henley Town Council appear to be the people
to contact, they have a policy document about this area and a
press article mentions their involvement. 24-hour number given

Q: Was Port Meadow used as an auxiliary airfield in WW2? A:  local History           20090502
Encyclopaedia of Oxford mentions Port Meadow used as such in
WW1 nothing about WW2. Referred to OxS for further details.

In same email as 1423 Q: Was there a folly on Folly Bridge? A:    local History      20090502
Encyclopaedia of Oxford says original bridge had tower, called a
Folly. That bridge was demolished and replaced. Referred to OxS
if more information wanted.
Q:Latest figures for the annual turnover of Crest Nicholson plus business            20090505
their latest houses built statistics. A: Checked their website
www.crestnicholson.com 690.7million turnover and 2,946 houses
completed for 2006.
Q: Do we have any information on two ironmongers shops in         local history      20090505
Witney owned by the enquirer's grandparents and great-
grandparents in the late nineteenth century? A: after having a
brief word with a colleague in Oxfordshire Studies, advised the
enquirer to contact Oxfordshire Studies, providing them with any
additional information he can, such as the names of his ancestors
and their shops. Gave him their email address and webpage.

Q: is there a Times report on the appointment of Sir Edmund      politics            20090506
Compton as the first Parliamentary Commissioner for
Administration on 1 April 1967? A: found an article in The Times
of 29 March 1967 and an article and a leader in The Times of 31
March 1967 concerning his taking up of his post on 1 April, and
an opinion piece from an academic from The Times of 16 March
1967. Sent these, along with Compton's entry in Who Was Who,
to Headington Library for Mrs MacB. to collect and pay for.

Q: enquirer asking why he is asked for his race when he applies library admin.       20090505
to join the library. Why do we describe his race as "White" rather
than "European" or "English"? A: referred his enquiry to
Assistant County LIbrarian and informed him that I had done so.

Q: can we find any graces (before meals) with a naval or nautical religion           20090506
connotation? A: found nautical graces in "A Book of Graces"
compiled by Carolyn Martin (1980), in OXR at 242.724. Quoted
several graces from Chapter 6: "Military and Maritime Graces" in
my email reply.
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: opening hours of North Leigh Library. A: emailed link to North library admin.           20090505
Leigh Library page on OCC website.
Q: query on civil war, Steeple Claydon. A: forwarded to OxS       local history            20090506




Q: SW mobile would like to order some similar books for a      books                       20090506
customer who enjoyed 'Wallace Arnold the Glory Days' (coaches)
A: rang back with 3 suggestions on Galaxy
Q:Enquirer referred to OX from EMBS to do Citizenship test. A: Library                     20090506
Can only suggest Bee-Online as place in library building, when
open this pm at 2.
Q:exact date in 1969 when Sir Idwal Pugh became Perm. Sec. at politics                     20090506
the Welsh Office and exact date in 1971 when he became
second Perm. Sec. in Dept. Environment. A: 1 Oct 1969, but can
not find date in 1971. Phoned back, it doesn't matter.

Q: Do we have the second and third books of Lord of the Rings in library catalogue         20090506
Large Print in stock? A: No, only three Tolkien in LP and LOTR
not at all. LOTR not in BL catalogue in LP either.
Q:gentleman at info desk researching the training of German             military history   20090507
troops at Haverfordwest in the 1960s, has spent 2 hours on
Google already.A: suggested look at Times reports (as
controversial at the time) and told him about Ref Online, TDA etc,
secondly, use the army history websites he has already found
and 'contact us' to ask them about it.
Q: availability of latest RAF list. A: no longer available in print but military           20090507
on RAF intranet pending intended online public availability
planned by end 2008 (e-mail reply from RAF to PL, IS 31/3/08).

Q: exact date when Sir Idwal Pugh took up his appointment as       politics                20090507
Parliamentary Commissioner for Administration (Ombudsman).
A: 1 April 1976 (Sources: The Times 24 Jan 1976, pp. 1 and 3
and www.ombudsman.org.uk). Printouts sent to Headington
Library.
Q: exact date when Sir Cecil Clothier took up his appointment as politics                  20090507
Parliamentary Commissioner for Administration (Ombudsman).
A: 3 January 1979 (Source: www.ombudsman.org.uk - The Times
not published between 30 Nov 1978 and 13 Nov 1979 so no
reports available from this source). Printout sent to Headington
Library.
Q: enquirer asking how he could have his handbills seeking new library admin.              20090507
members for his close-harmony singing group distributed for
display in libraries. A: explained the options: hand in at Central
Music Library or at Wantage Library (his local one) or post to
Distribution at Holton. He will probably hand them in at WN.
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: enquirer's daughter wishes to borrow a Cambridge University interlibrary loans       20090507
PhD thesis but has been told that they do not allow them to be
borrowed through the interlibrary loans service. He would like
contact details for Cambridge University Library so that he can
discuss the matter with them. A: found the Cambridge University
Library webpage concerning doctoral dissertations
http://www.lib.cam.ac.uk/deptserv/manuscripts/dissertations.html.
It states "Please note that Cambridge dissertations are not
available for inter-library loan." KI will print this page out for the
enquirer.

Q: enquirer is looking for more detailed information on the        building /           20090508
dimensions of the space to be left between domestic ventilation construction
outlets and neighbouring properties than is contained in Building
Regulation Approved Document F. A: Additional information was
not in Tricker. Building Regulations in Brief, nor in BRE Digests
or in the Metric Handbook, so I suggested the enquirer visit the
Oxford City Council Building Control office in St Ebbes - gave him
a printout of the relevant pages from the City Council website.

Q: Any Times report on Sir Arnold France's appointment as Perm        Politics          20090508
Sec at Min of Health, date given for this as 1963. A: Who's Who
says 1964. Could trace no report of this in TDA.
Q: Obituary (if done) from Times and Who Was Who for Lord             Politics          20090508
Crowther Hunt, d 1987A: Entry from WWW sent, Times would
involve mfiche and copyright form so left.
Q: Cloud which forms a thick layer at low altitude, generally         crossword clue    20090509
delivering days of persistent rain or snow (12 letters) A:
suggested Nimbostratus. Source: OROP
Q: tropical storm in the Pacific measured using the Saffir-           crossword clue    20090509
Simpson scale (7 letters). A: Suggested Cyclone, but enquirer
said begins with 't' if nimbostratus is correct so then suggested
Tornado. Sources: OROP
Q: Phone number wanted for Adam Fergusson, also print-out of          biography         20090509
Who's Who entry to be added to next batch of printouts sent to
HT for collection please. A: Phone number given in Who's Who
supplied over the phone. Printout made as requested. [note:
request for copy subsequently cancelled 16:16pm and copy
destroyed]
Q: Guidance on the Crown's standard procedures in cases of            law               20090509
intestacy (esp, is it standard practice to use a commercial agent
to trace possible next of kin?) A: No definite confirmation of this
identified, but confirmed the estate only goes to the Crown if
there are no surviving next of kin, so likely that the task of
locating estranged kin might well be contracted out. Key pages
from relevant HMRC Manual printed out for enquirer, also
summary of intestacy rules from www.desktoplawyer.co.uk. Not
taken further at this stage as enquirer has appt with solicitor to
discuss this in near future & was content with the information
found so far.
Q: What happened to the 5,500 Sarmatians sent to Britain in 170       ancient history   20090511
AD. A: Two web sources found. www.acronet.net and
www.unrv.com/provinces/sarmatia.php Much of the material falls
into the area of mythology, but I cited excerpts from the two
articles along with two recommended books and their locations in
Oxon Libraries.
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: Where is the historical ordnance survey map for Sandford St      maps                 20090511
Martin held? A: Checked the catalogue for details but failed to
find an entry. Found the no of the grid on OS site. SP4226. CN
will ask Banbury staff to check for this map in their cabinet.

Q: phone number for Trailblazer Publications, one of whose          publishers           20090511
authors is Nicholas Hill. A: found their website www.trailblazer-
guides.com, and one of their authors is Nick Hill, but there was
no phone number on the website, only a postal address and fax
number for orders, and forms for emailing the company or their
authors. Left answerphone message for enquirer explaining this
and asking her to phone back if she wanted any of these
alternative contact details. She subsequently phoned Info. Desk
and asked me to phone her back and leave the postal address
and fax number on her answerphone, which I did.

Q: Help required to trace father, husband & marriage date for       Family history       20090512
Isabella Cora Lennox Roxburgh, born June quarter 1858. A:
Father Alexander, mother Sarah (Ancestry - Census 1861, 1871,
1881. Possible marriage index entry found, though query over
location. Audit trail printed for HE staff to be able to explain to
enquirer how to continue search himself, incl. Help pages from
Ancestry on using BMD indexes. Oxon Studies contact details, &
link to list of genealogical researchers and note that adviser from
OFHS available Thursdays also included in printouts sent to HE.

Q:In which year was the first programmable aga introduced? A:       business/quiz        20090512
Aga website
www.agalinks.com/community/1545_Agaanycolourgreen.htm
reveals April 2007 as the date.
Q: Postal address for Burke's Peerage A: Details found on their     postal               20090512
website www.burkes-peerage.net
Q: Further queries about library practice in asking people to       library procedures   20090512
describe their race when joining the library. A: Forwarded to
Assistant County Librarian
Q: Does Cowley Library have a silver surfer sessions this year?     Library Computers    20090512
A: Soha South Oxfordshire Housing Assoc are running a number
of workshops in a variety of venues during SS Week beginning
on the 11th of May. Gave enquirer details of the venues, Cowley
not included. Also provided contact telephone number and
website address featuring this article.
Q: I want to borrow geological maps, various scales, 3 different    Geological Maps      20090513
places. A: OXR has 1:50,0000 set the library services for each
area may have older versions, BGS website has catalogues,
Oxford Uni Earth Sciences/Brookes Uni Libraries may have
them.
Q: Reader wants article on Mutiny in Oxford Militia in 1795 from    Local History        20090513
Cake and Cockhorse 1969 or 79. Not sure of details. A: Found in
Vol 7 for 1979 gave full details, HO will request this vol from
Holton, check its availability at Banbury, and if needed show
reader order form for OxS.
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: enquirer asking whether we can give access to Mintel reports. market research     20090513
A: no, but Oxford Brookes University Library has them in both
electronic and print formats. Gave the enquirer details of
holdings, information on access for external users and the
telephone no. of the main library on the Gipsy Lane campus.

Q: enquirer asking whether Witney Library holds the parish          family history   20090513
registers for Little Faringdon, Grafton & Radcot, Langford and
Kelmscott. A: yes, all of these except Little Faringdon after 1864.
Ascertained this by phoning Witney Library. Oxfordshire Studies
has the Little Faringdon registers from 1865, so I explained how
to navigate from their home page to the details of their holdings
of parish register transcripts (short URL supplied recently did not
work).
Q: Does Oxford Central (or any other library) subscribe to The      periodicals      20090514
Oldie? A: No. Suggested Bodleian (if enquirer has access, and
copy may be in remote store), Reading Central or Marylebone
libraries.
Q: Customer trying to find phone number for Capital Catering        business         20090514
Services Ltd at 356 Holloway Road, London. OX staff had tried
online phone book without success. A: Only company by this
name registered on CRO has registered office at Hertford.
Address & phone number from FAME printed out for enquirer
(principal trading address also at Hertford, no other trading
addresses listed). Also checked London Central & London North
phone books with customer - not listed. However, referral came
from Job Centre so maybe new branch imminent? Enquirer
content to check with head office.

Q: Can we find a contact phone number for the Oxfordshire         education          20090514
Learning network who were consulted about the recent adult
learning white paper? Has been given 01865 251946 but this is
incorrect. A: From OCVA web pages: "OLN is a partnership of
organisations in Oxfordshire who provide mostly informal learning
to adults. ... The network is faciliated by Oxfordshire Adult
Learning with a steering group made up of members of local
voluntary sector groups and learning providers." Link from
'Oxfordshire Adult Learning' brings up OCC Adult Learning web
page, with Cricket Road phone number for general enquiries.
This number (01865 456738) given to enquirer, and said to
contact Answers again if they were unable to help her.

Q: Can we identify the title of a biography that was read on Radio books             20090516
4 a few years ago about an idiosyncratic English ruler/official in
India/Pakistan in the 19th century (and even these details are a
little uncertain). Customer is unable to work due to a broken arm
and is catching up on his reading. A: not found on Radio 4
website. Identified a few possible titles by searching 954 on
Galaxy but none of them was the book the enquirer has in mind.
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: Where in Oxon libs is it possible to use the IGI to see parish    family history       20090515
records for London, St Martins in the Fields? A: Oxfordshire
Studies has the IGI 1992 microfiche edition for the British Isles,
Caribbean, Asia and Africa, supplemented by the British Isles
Vital Records Index. Selective parish records are on Find My
Past and Ancestry (but St Martin's in the Fields is not on
Ancestry). [P.S. closed enquiry 20090518 as unable to contact
enquirer - see Notes column. DB]

Q:enquirer asking whether we can supply academic research            library services /   20090515
papers and papers in scientific journals and Dun & Bradstreet        business
reports on company accounts. A: explained the costs of
obtaining items through the interlibrary loans service and sent
details of the options for obtaining information from the FAME
database.
Q: postal address of Deddington Library. A: details given from       libraries            20090515
Deddington Library's page on OCC website.
Q: phone number of the ticket office for the production of The       theatre              20090516
Darling Buds of May being staged in Kennington in June. A:
found details of the production and box office phone number on
the website of the Kennington Amateur Dramatic Society, whose
production it is - www.kenningtonads.org.uk.
Q: contact details for the Department of Education and Science.      central              20090516
A: following the reorganisation of government departments in         government
recent years, the department the enquirer wants is now the
Department for Children, Schools and Families. Gave her the
contact details from its website www.dcsf.gov.uk.

Q: Enquirer wished to know further Biographical details of Joan      Biography            20090518
Mary Bosdet whose death was registered in Aylesbury in 1996,
plus any newspaper obituaries. A: Checked a variety of
newspaper archives and biographical resources including
Heritage Search, in addition to a Google Search but no further
details forthcoming. Found an entry in Ancestry confirming her
birth and death details. Informed enquirer by email.

Q: where can I find up to date information on public by-ways        rights of way         20090519
specifically with vehicular access, for 4X4 off-road purposes,
especially in Wiltshire, Gloucestershire and Oxfordshire, but also
nationally? A: suggested enquirer contact the Rights of Way
Offices of the three councils and gave him links to the rights of
way information on their websites. Also included a link to the
public rights of way page on the Defra website, which has a link
to use of vehicles on public rights of way.
Q: does the library still sell postcards of Oxford? A: we no longer local postcards       20090518
sell materials like this at what was the Sales and Security Desk
on the ground floor, but I don’t know whether Oxfordshire Studies
sell local postcards, so I gave the enquirer their phone no. and
advised him to phone them tomorrow when they reopen.

Q: customer came in to look at CAB Advisernet, as the local CAB law                       20090518
had given her a reference to the section on British citizenship.
Member of staff at Information Desk did not know where
Advisernet was or how to load it. A: DB went downstairs to help.
Found relevant section and left enquirer to look through it.
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: enquirer has received some fundraising material from an        charities     20090518
organisation called ZANE - Zimbabwe: A National Emergency
and would like some objective information to confirm its bona
fides. Material included its Charity Registration Number. A:
checked the Charity Commission website and there is an entry on
the Register of Charities for ZANE with the Charity Reg. No. in
question, with information on its activities, income and
expenditure, contacts, trustees, objects etc. Quoted to the
enquirer information from the Charity Commission's website
about the Commission and the organisations that are on the
Register of Charities. ZANE's website has a message of support
from David Cameron on its home page and its "Council of
Reference" includes the Bishop of Oxford. The trustees' reports
for April 2008, 2007 and 2006 are on the website. I suggested the
enquirer look at the website himself.

Q:Details/printouts of the 1975 election of Margaret Thatcher as politics       20090518
Tory Party leader and Official leader of the opposition.A: Found
sources in Times Digital Archive 12th Feb 1975, Guardian 12th
Feb 1975 and BBC new on this day 11th Feb 1975, confirming
that election as tory Party leader was coterminous with Leader of
the Opposition post. Print outs made.

Q: when did Margaret Thatcher step down from the leadership of politics         20090518
the Conservative Party? A: 28 November 1990 (Sources: BBC
website, www.worldstatesmen.org and Butler. Twentieth century
British political facts OXR 320.941). Coverage of The Times for
this date not on TDA or NewsUK, so enquirer would like a
printout of the main article on this event from The Times on
microfilm. I explained this would take a day or two to organise.
[P.S. Printout of article "Audience with the Queen" from The
Times 28 Nov 1990, p. 1, sent to Headington Library with a
copyright declaration form 20090519.]
Q: how can one obtain details of all the local authorities in        business   20090518
England and Wales which provide marketing grants for small
businesses, so that the enquirer can offer his services to them?
A: the only source in Oxfordshire's stock is the Municipal Year
Book, but it is an A-Z list of all local authorities and you have to
check each authority's entry to find the contact information for the
Economic Development department. MYB is available online to
subscribers at www.localgov.co.uk and it is possible to rent
mailing lists of specific council officer functions through the
website. Also found the contact details for the Department of
Business, Enterprise & Regulatory Reform, to whom the enquirer
wishes to pitch his idea.
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: Enquirer would like to purchase two vols on the minor           Theology            20090519
prophets Zachariah and Zephaniah. He owned 2 other vols in the
series that featured Old Testment figures and subsequently gifted
these to a long lost acquaintance. He is interested in the finely
wrought black and white images of the prophets. He couldn't
remember any bibliographic details other than they were
published by Princeton University in the middle of the 20th Cent.
A: Checked a number of sources: Galaxy;
www.puseyhouse.org.uk; Bodleian cat; Library of Congress cat;
Princeton University archives, without luck. Noted down three
second hand booksellers 2 local one in Bristol that specialise in
theological books. Phoned borrower with details and explanation
of search process.
Q: does the Central Library still have the Clover Index? Enquirer periodicals          20090519
had used it about six months ago and noticed it was no longer on
the shelves in the Periodicals Room. A: No. We discarded it
within the last six months because from our perception it was not
being used. I checked the South East Regional reference
holdings list and discovered that Kent have the Clover Index from
1978 to 1996. Gave the enquirer the Ask A Kent Librarian phone
number.
Enquirer is beginning a project on 5 British women inventors.      biography           20090519
Annie Josephine Fitzgerald, Emily Hattie Canham, Clara Jane
Wilson, Annie Cullen Birkin and Eva Louisa Darcy Bagg Balfour.
Needs substantial biographical details. Has already consulted
Oxfordshire Studies, and knows about Ancestry. A: Searched a
number of Central books featuring scientists and women
scientists but no mention. Nothing in Oxford DNB or Who's Who.
Found an article in the Guardian (23/01/2004) written by Sandi
Toksvig reviewing a book about women inventors. The book by
Deborah Jaffe is called "Ingenious Women: from tincture of
saffron to fly" We have two copies of this is one at Faringdon and
one at Goring. The Library Manager at Faringdon checked the
contents and found 3 of the women featured within: Emily
Canham, Annie Birkin and Eva Balfour. Enquirer sent further
information on three, so suggested local collections for the areas
and 2 specialist libraries (in email)

Q: any biographical information on Sir William Humfreys, who        biography          20090521
was granted a coat of arms in 1717. Only other fact known about
him is that he resided in Bloomsbury Square, London. A: found
information by Googling "sir william humphreys" (or "sir william
humfreys") +"lord mayor", as he was Lord Mayor of London 1714-
1715. Found his entry in Burke's...extinct and dormant
baronetcies" (1838) with an illustration of his coat of arms (he
was actually created baronet 30 Nov 1714), details of his two
marriages and his son. Enquirer will pursue the enquiry using the
search string I suggested.
Q: which of Jacqueline Wilson's novels is of particular interest to children's books   20090519
boys? A: Mr Cool (about four boys who form a pop group).
(Source: Amazon, via Google)
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: American visitor passing through Oxford is looking for         local history          20090519
information about an acquaintance's father (exact name
uncertain) who endowed a chair at Oxford University in the
1930s. Oxfordshire Studies closed and enquirer has no means of
being contacted whilst he is on holiday here. A: printed off
Oxfordshire Studies' home page and wrote the short URL and
their email address on it. Advised him to contact them, with as
much information as he has about the benefactor, by post or
email (which his son has) when he returns home. Also gave him
the URL of Oxford University's website as they may be able to
help him with his enquiry.
Q: Do we have any directories of business venture capital         business               20090520
sources e.g. BVCA Directory which is available at BL? A: No.
Referred enquirer to CBL Focus service as possible alternative to
travelling to London, and (with caveat) to Wheatley campus of
Brookes Univ Lib (Directory on they catalogue appears to be
1992!!). Also suggested OTVCT & OION (neither appropriate to
enquirer's business venture) & TVIN (enquirer aware). Contact
phone number for Oxfordshire Business Enterprises supplied as
alternative source of information on any local funding sources.

Q: Can we find any information about steamship Northleigh,            maritime history   20090520
depicted on postcard bought on e-bay & given to Nth Leigh Local
History Soc. A. Possibly one of the ships owned by William
James Tatem, later Baron Glanely of St Fagan's, involved in a
collision in 1945 [see Lloyds Law Report, (1945) 79 Ll.L.Rep.
131], other information from entry under Tatem Shipping on
Ships Nostalgia web site, particularly posting by "maritiem" on
p.2. Not listed in Talbot-Booth's Merchant Ships 1949/50.
Suggested specialist libraries: Guildhall (for Lloyds Archives)
and possibly Centre for Kentish Studies for archives of the
postcard publisher (A.Duncan of 14 Sth Hill Rd, Gravesend).
Links to web sites e-mailed.
Q: Do we have inspection reports for local care homes? A: Not in      Care Services      20090520
OXR. Can be found on Care Quality Commission website via
their care service directory.
Q: Phone number for 'The Blackbird' pub in Blackbird Leys.            telephone          20090520
Could not find in phone book. A: Not in Yellow Pages or WP,           directories
gave enquirer numbers for Greene King HQ and Abingdon
Distribution Centre.
Q: Enquirer would like to know whether FindMyPast database is         family history     20090522
likely to be available in the library. A: Currently available in
Oxfordshire Studies & Oxfordshire Record Office, not as yet
available through library network (inf given to staff off-the-cuff,
subsequently forwarded ML's e-mail of 14/5/09).
Q:where can I go to a free computer training course in N Oxford,      IT training        20090521
enquirer is a pensioner who wants to use email No computer at
home. A:apparently no free courses now, there will be £80 adult
ed. ones in Sept. in former BeeOnline, ring Adult Ed. on 01865
842670 - the number for ICT adult ed. Age Concern run some
classes at the Corner, Cowley Rd 01865 717614 or 876848 and
are looking to run more. Suggested she might look into SU library
to see if they have any taster sessions planned, or find the local
U3A contact details there and ask them.
                  Oxfordshire Libraries Answers Direct Enquiry Log

Q:on behalf of a customer trying to trace a missing person, just         electoral roll       20090521
wanted confirmation that a)there is a tick box on the electoral roll
return where you can keep your details from third party view and
b)that the electoral rolls can be seen in the District Council offices
not the library. Confirmed both.
Q: Do we subscribe to any databases which would give access              Journals             20090521
to academic journal articles? A: No, only press articles from
News UK.
Q: Is there any listing of all the public transport services in          Public transport /   20090522
Oxfordshire? Sometimes have to use several different buses run           Oxfordshire
by different operators to complete a journey. A: Oxfordshire
Public Transport Guide (Dec 2008) fold-out leaflet & map - copies
found from leaflet stack in Librarians' office & taken out to
enquirer. Also shown to OX staff member on duty.

Q: How much of Oxfordshire local studies archives are being              local & family       20090522
digitised? Is this an on-going project that is being funded, with a      history
goal in minded, or is it a piece meal activity? A: Forwarded to
Oxon Studies
Q: In which issue of the TLS was "Universe of stone" by Philip           bibliography /       20090522
Ball reviewed, and by whom? Quotation from review ("an                   journals
intelligent & enjoyable book which deserves a wide audience")
cited on back cover of pbk edn . A: 4th July 2008, p.29. Review
by Julian Luxford, headed "Platonic Gothic"
Q: Is Rear-Admiral W(illiam) N(oel) Ash still alive? A: No - he          biography            20090522
died on 4 June 2008 (Who Was Who). Q: are there any
obituaries of him in the British broadsheets? No - searched all
the national and regional newspapers on NewsUK from the date
of his death until the present and could find no obituaries. Send
printout from Who Was Who to HT with the next batch of
printouts.
Q: Two questions, when did William Rees Mogg write his last              biography            20090523
article for the Times and is Andrew Mackay MP related to Lord
Mackay of Clashfern? A: last article written on 7 March 1981.
Andrew Mackay is not the son of Clashfern but I am unable to
find out if they are related some other way.Phoned back with the
answers and customer satisfied.
Q:user in library wishes to use a law database, person on desk           law database         20090523
not aware that we have one as none on Ref. Online. Went down
and put customer onto Lexis Nexis which he is familiar with
already. (NB I did not have to use the user ID and password, it
went straight in using the icon)
Q: is there anything in the Times about William Rees Mogg on 7           biography            20090523
or 8 March 1962? A: no
Q: The postal address of the Cartoon Museum in London. A: 35             postal addresses     20090526
Little Russell Street, London. Googled.
Q: Does Wallingford Library have a reading group? A: Checked             Reading Groups       20090526
RG webpage, Wallingford not mentioned. Gave enquirer
telephone no of the library so she could enquire if they have any
plans to start one.
Q:Printout from the Times of the appointment of Sir Patrick              Biography            20090526
Nairne to the position of Chancellor of Essex University
sometime in the 1980s. A: Unable to find newspaper report,
however did find details on www.essex.ac.uk University of Essex
website, citing appointment and commencement dates. Printout
made
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: Printout of the "Who's Who" entry for Roy Hattersley. A: Print       Biography       20090526
selected from on-line version
Q: Tuning of gamelans in diapasons. The rate of "shimmer". The          Music           20090526
original tuning NOT for Western ears. In great detail. A: Informed
enquirer about 2 books in OX-M on gamelan, and Music faculty
library in St Aldates, their contact details and web site, also South
Bank Centre website www.southbankcentre.co.uk/gamelan and
Wikipedia article.
Who's Who entry for Douglas Hogg, to go to HT. Found, printed           Biography       20090526
and sent
Who's Who entry for Paul Channon (Lord Kelvedon) and exact              Biography       20090526
dates (if poss) for appointments in 1981 and 1983 also Times
report of these. A Found WW entry, dates and Times reports.
Sent to HT
Q: Reports about ESOL embedding in vocational courses, which            Education       20090526
institutions have done this and whether they have been
successful. A: Several websites found, literacy trust (searching it
with embedded learning ESOL) also the website Embedded
Learning Portal . Gave details of Ox Br. Uni at Harcourt Hill as
well.
Q: Is Music Library still in the Westgate? Heard rumour it might        library admin   20090526
be moving. A: Explained about Westgate development delay,
gave enquirer direct number for Music Library, and transferred
call successfully to x5388.
Q: Contacts for local farmers association/agricultural adviser. A:      Farming         20090526
Regional contact for NFU, TFA, and Rural Oxfordshire
Q: Can you help me find a recipe for the Spanish drink 'llet            Food & drink    20090527
mallorcaine'. It is a milk drink with cinnamon and lemon. I think
this is the Catalan name A: Can't trace it, though referred
enquirer to a few possible books currently on loan. Also to Anglo-
Catalan Society & International Wine & Food Society

Q: Can I have your address please? (actually wanted Trading             OCC services    20090527
Standards address) A: Correct phone number given from note by           (Trading
phone, address supplied from OCC web site.                              Standards)
Q: "Are the items about which HT have just phoned me the same           admin           20090527
as the ones I was talking to one of your colleagues about
yesterday?" A: Possibly, if envelope caught the van and trans-
shipment sequence at just the right time, but can't say for certain.
Nothing in IST office still awaiting despatch however.

Q: Query about using FAME, particularly to search for pubs &      business              20090527
restaurants in central Oxford. Looking for stats on turnover and
footfall. A: Explained that the database could be searched by
postcode or using Oxford as town or postal district, and that
turnover figures (but not customer numbers) would be available
for any listed as individual companies though not for ones which
are part of a chain. Enquirer plans to visit Central later this
afternoon.
Q:I am a UK citizen permanently resident in France. Am I entitled health                20090528
to free NHS treatment in the UK now, I have a UK pension but
have transferred social security rights to France. A:probably no
longer entitled, copied and pasted info' from nhs website with
suggestion she also has a look herself. Replied by email as
requested.
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: has library received copies of the agenda & papers for June local government /      20090528
meeting of Oxford City Council North Area Committee, as             Ox City Council
Ramsey House hadn't & from April 2009 Council is no longer
sending copies free to interested members of the public. A:
June meeting cancelled, according to City Council web site, and
no papers available online for this meeting. Subsequently
established that there are some Area Committee papers for May
(though last Nth Area Cttee papers are for April mtg) with Ox City
Council Minutes & Agendas in Periodicals Room so looks as
though library may still be receiving printed copies in addition to
being able to access them online.

Q: telephone number of Hinksey Pool in Oxford to check whether leisure facilities      20090529
it is open today. A: found phone number on Oxford City Council
website. Offered to check timetable on website, but enquirer
happy to phone.
Q: are there any freely available catalogues (other than Galaxy) book classification   20090529
that BP can use to classify the occasional book which they
receive for their stock unclassified? A: the British Library
catalogue contains Dewey numbers - gave Alison at BP the BL
class no. for the particular book which prompted her enquiry, and
the URL of the BL catalogue.
Q:customer in library asking who her local councillor, for         council info        20090529
Wiggington, is. Talked staff through OCC public website - used
'Where I live' on home page, then asked for postcode, and it tells
you your local councillors and MP. W comes under Deddington.

Q: FAME request, follow up to No. 1251. Sent holding reply,            FAME            20090529
agreed with DB/MS this is best left for SW to deal with next week,
in any case we need more details.
Q: information on the "Muzzy" language learning courses for            languages for   20090529
children. A: "Developed by the BBC and published by Early              children
Advantage" - information on the Early Advantage website
www.early-advantage.co.uk.
Q: What is the Huygens principle? A: Read beginning of                 Physics         20090530
wikipedia article on it to enquirer and this seemed to satisfy them.

Q: Are we selling "The Builder" periodical from 1843? A: We do Periodicals             20090601
not hold this publication and currently there is no plan to sell our
periodicals.
Q: When was the University of Essex officially opened? A: A          History           20090601
complex answer. No Times newspaper report in 1963, thought by
the enquirer to be the year it opened. The University of Essex
website www.essex.ac.uk has a timeline. Unfortunately does not
record the date of the "opening ceremony" but it does include
several other significant dates. Printout of this and a report from
Hansard http://hansard.millbanksystem.com for the 18th May
1961 regarding the announcement of the establishment of the
new university, and of the article in The Times of 3 Oct 1964,
stating that the University of Essex "begins work officially on
Monday [5 Oct 1964]", sent to Headington Library.

Q: Is Andrew Marr related to Sir Alan Marre? A: Checked "Who's Biography               20090601
Who," to confirm that they are not related by blood.
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: Times report on the installation of Sir Patrick Nairne as        history          20090601
Chancellor of the University of Essex at the meeting of the
university's congregation on 13 Jul 1983. A: no report of this
meeting in The Times. Sent printout of article in The Times of 1
Mar 1983 announcing Sir Patrick's appointment as Chancellor.

Q: Great, great, great grandson of the poet Leigh Hunt would like Family history     20090601
more information on the artist Gabriel Atkin the nephew of Leigh
Hunt. A: Recommended he consult "Ancestry" at Abingdon
Library with the help of library staff. Already done this but only a
cursory mention. Suggested that he try Oxfordshire Studies.
Relayed opening times, location and telephone no.

Q: enquirer seeking guidance on how to limit the number of hits internet searching   20090601
she gets when searching for UK holiday accommodation on the
Internet. A: drew her attention to the advanced search facility on
search engines such as Google, which allows you to refine your
search strategy by including/excluding words etc. Also gave her
the address of the Visit Britain website, from which there are links
to the official tourist websites of the constituent countries of the
UK, from which there are links to regional websites.

Q: address of Laing Art Gallery in Newcastle upon Tyne. A:          art galleries    20090602
found on Culture24 website www.culture24.org.uk.
Q: do we have the Law Society Directory of Solicitors and           solicitors       20090602
Barristers in stock? A: explained we only have 2007/08 ed. in
stock at present - owing to change of supplier last year we
missed 2008/09 ed. In July / August 2009/10 ed. will be supplied
for Top 5 libraries, inc. BAR, the enquirer's local library. Showed
enquirer how to navigate to the Find a Solicitor function on Law
Society website and waited whilst she navigated to it. Then
searched for the particular firm she was interested in and gave
her the information she needed from it.

Q: grid reference for Thames Island, which is in the Thames      maps                20090604
between Goring Lock and Cleeve Lock. A: gave the enquirer
Oxfordshire Studies' phone number to phone when they re-open
on Thursday, as they have the large-scale maps. We do not have
access to sufficiently detailed maps - neither the 1:50,000
Landranger nor the 1:25,000 Explorer map shows Thames Island
as a named feature. 20090603: found OS grid reference for
"Thames Island near Streatley" SU 599813 in South Oxfordshire
Local Plan 2011, p. 255.
Q: information on the occurrence of the Desmoulins Whorl Snail local invertebrates   20090604
on Thames Island or in the vicinity of Goring Lock. A: in a
holding reply suggested enquirer contact the Berks, Bucks and
Oxon Wildlife Trust. 20090603: best organisation to contact is
Thames Valley Environmental Record Centre, www.tverc.org,
which "aims to hold all available information about the plants,
animals, wildlife habitats and important wildlife and geological
sites in Berkshire and Oxfordshire" and can provide "records for
any species".
Q: Has information been sent to HT from Monday's enquiry. What Library               20090603
is HT phone number? A: Nothing in office waiting to go. Supplied
number.
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: Is the family history department open today? Do I ring them on Family history          20090603
this number? A: OxS is closed Weds and Mons, and gave their
direct number.
Q: How can I get hold of a book 'Knit a square (&) make a toy'? Books                     20090603
It's Australian, and costs £37 on amazon.co.uk .I don't want to
buy it without knowing more about the content. Are there any
other similar books (that use a simple shape like this to adapt for
toys)? A: amazon.com has a 'Look inside' for this book, showing
the table of contents and one pattern. Bookfinder.com has
cheaper copies listed. Explained that we (Oxon libraries) could try
and borrow it, but it might not be available. Listed on WiLL at
Harrow.
Q:Can I access my email at Eynsham Library? A: If you can log Internet                    20090603
into your ISP yes, and can certainly access webmail there.

Q: How can I find details of the local MEP? The Europa server politics / Europe           20090603
is down. A: MEPs elected by proportional representation, so no
local MEP as such, there are 10 MEPs of different political
persuasions representing the UK SE Constituency. Link from
Europarl web site listing all 10 e-mailed to library.

Q: Library Manager on behalf of a customer. Lady requested the          literature        20090605
'Barretts of Wimpole St' expecting a fiction book, but got a play
by author Besier. Is there a story version - can not see anything
on Galaxy? No hurry for answer. A: looks as if only available as
the play or a film (1934 and 1957 re-make). Also a 2002 audio
cassette. Suggested Flush by V Woolf and Lady's Maid by M
Forster (both about the Barretts).
Q:caller transferred to us, wishing to find work in a summer            playscheme work   20090604
playscheme. Gave her the phone number for Oxfordshire
Families Information Service (oxonfis.org.uk) previously OCIS.
Q:user wanting a recommendation for family tree software to use         genealogy         20090607
at home to create family tree (CD-ROM not internet-based).A:
referred to OxS.
Q: Wanted information, photos etc about Rose Hill for event on          Local History     20090605
27th June, for timeline in 'memory tent'. A: Forwarded to OxS,
and gave Heritage Search URL so could search for images.

Q:Caller needs to find historic share valuations for 1982 for           business info'    20090605
working out capital gains tax. A: found book on Galaxy, in store
(3200169766) and brought back to office to phone caller back.
She will visit OX next week to consult the book, gave her all the
details for info' desk.
Q: Who has Wireless World for 1954? A: Radcliffe Sci Lib, BL,           Journals          20090605
others listed on COPAC.
Q: customer thinks there is a Wii club for the over-50s in Burford,     local clubs       20090605
but staff can't find any trace of this. Lib. staff have looked on the
OCC clubs website already, and server is down currently so I
can't confirm. Suggested they try the local U3A as I believe they
usually have computer clubs.
Q:caller wanted BBC contact details for a complaint. A: went onto       BBC contact       20090605
website and gave him phone number plus address (which is in             details
Glasgow)
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: Is "Memorials of the Danvers Family" available to download    Family history       20090606
from our pcs? Enquirer has seen it in USA via either Ancestry or
Heritage Quest. A: Available via Ancestry.com Premium Edition
or on Heritage Quest (also a subscription title) but not on
Ancestry Library Edition (cross-checked with Oxon Studies to
make sure hadn't simply failed to find it). BA-CBS has copies of
1895 & 1995 editions in print. E-book version available via ABE
Books (www.abebooks.co.uk).

Q: When did the US OFFICIALLY JOIN WITH BRITAIN in                  history           20090608
WW2? (note: date USA declared war on Germany - Dec 11th
1941 - not the date required by enquirer, nor is the date - April
1941 - when Congress legitimised lease-lend assistance which
had been going on unofficially for some time)A: Nothing more
specific identified - would need further clarification on what
enquirer has in mind by "officially joined with Britain". Suggested
enquirer borrow either World War 2 Day by Day (GO-L copy due
back 11/6) or new edn of Martin Gilbert's Second World War or
similar authoritative history.
Q: phone number of the engineering firm Gordon Hill in Minster business               20090608
Lovell. A: found an entry on both BT online and Yell.com for G.
Hill & Sons Ltd, Asphalt & Macadam Laying, Paving &
Driveways, tel. 01993 775568, and enquirer confirmed this is the
firm he was looking for.
Q: Enquirer looking for NVQ Assessors A1 courses in the             education         20090608
Oxfordshire/Berkshire area. A: A variety of commercial providers
found: eg www.emagister.co.uk at their own venue courses;
distance learning courses at www.open.ac.uk; private commercial
companies such as www.coaching-nvq.com and others like
www.cahro.co.uk and www.ukelearning.com. Unfortunately,
nothing in the Oxfordshire/Berkshire areas, nearest locations are
in Leamington Spa and Wootton-under-Edge.

Q: Any further news on when 1911 Census will be available            Family history   20090608
online? A: ML in Oxon Studies confirmed no further inf beyond e-
mails already circulated to staff. FindMyPast web site says
available "later in 2009", future access via Ancestry still unknown,
at present is only available on pay-as-you-go service via
www.1911census.co.uk .
Q: Can you use euros in Moldova? A: Moldovan currency is the tourism                  20090608
Moldovan Leu (plural: lei). 100 Bani (the minor currency unit) = 1
Leu). Sources: www.oanda.com &
http://www.turism.md/eng/currency/
Q: Do we have anything detailed in rail transport law                law              20090608
(comparable to Encyclopedia of Road Traffic Law & Practice)?
Particularly looking for British Rail bylaws. A: No, suggest a
specialist library such as Bodleian Law Library. Possibly Brookes
Univ Lib as have strong law department, though no obvious title
identified on their catalogue.

Q: What is our user ID & password for LexisNexis? No longer         Info pc access    20090608
loading direct on Info pcs and seems to have dropped off the list
of passwords on the designated OX pcs. A: Located on P:drive
& supplied.
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: List of Oxfordshire poetry groups & competitions wanted. A:        poetry            20090609
emailed links to the websites of Back Room Poets and Hammer
& Tongue as in my reply to enquiry 1410. Also emailed link to the
list of poetry competitions with closing dates in the next few
months on the Poetry Library website.
Q: timeline or chronology relating events in the Bible to dynasties   ancient history   20090609
in ancient Egypt. A: Suggested Mellersh -Chronology of the
ancient world 930 OX-R.
Q: Has Ancestry added extra information for births? A: They have      genealogy         20090610
finished indexing the births, but there is no actual extra there.
See email for genealogy forum quote.
Q: information on land use in Belfast, for a school project. A:       planning          20090609
emailed links to webpages on Belfast, mostly from the Belfast
City Council and Northern Ireland Planning Service websites,
plus a suggested search strategy.
Q: information on land use in Beijing, for a school project. A:       planning          20090609
emailed a search strategy similar to the one for the enquiry
above.
Q: Enquirer unable to use print option for full article on ODNB. A:   Printer           20090609
Explained about the print option at top left hand corner of the
page, giving full print availability
Q:until what time is Kidlington Library open this evening? A:         libraries         20090609
7.00pm.
Q: Does the library service have any books about the                  Collecting        20090610
Robertson's Golly badges? Are there any? A: Oxon does not
have any books solely on Golly badges, traced Golly Collectors
Handbook which "includes complete list of Robertsons badges"
(according to Amazon). Also several golly collector websites,
www.gollyweb.co.uk, www.gollycorner.co.uk/gollylinks.html .

Q: Do we have anything on the human toxicity of various            Health & Safety      20090610
solvents, in particular trichloroethylene (trike)? A: We no longer
take Croner's CoSHH binder. HSE website has information sheet
on trike and other substances. There is also an expert helpline.

Q: Do you have the Writers Handbook. A: Both the Writers' &           Writing           20090610
Artists' Yearbook and The Writers Handbook are in stock in
Abingdon Reference section.
Q: Library user wants to look at books on asylum and refugees,        asylum/refugee    20090610
talked him through the Catalogue and read out some class
marks, explained some are ref. only and so on, he is happy to
come in and look for himself.
Q: borrower wants books with pictures of interior yacht design,       yacht interior    20090610
Alison suggested we look at 3 books here to see if any use and        design
ring her to discuss. A: none of the books are really any use, she
already has some others on order from HE and QS.

Q:(info. enquiry form brought up last night after 7 pm) Enquirer renting                20090611
needs help finding a room in Portsmouth, is coming in today at   accomodation
11.30 to use internet. A: printed off details of
www.spareroom.co.uk and www.easyroommate.com both good
sites covering Portsmouth, to give her.
Q: Library Manager wanting name and phone number of the dog telephone number            20090611
kennels on Milton Rd near AB. A: found in BT online directory
and phoned him back.
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: customer wants to find old copies of the 'Post Code Directory'. postcodes            20090611
A: phoned him back with some info' although I couldn't find one.
He may come in to look at our Postcode Atlas (ref. copy or older
lending copy) which I described to him.

Q: I believe there's an Islamic centre in either Queen Street or local                  20090611
George Street but can't find it in the phone book. Can you help? organisations
A: Oxford Centre for Islamic Studies (a Recognised Independent
Centre of the University of Oxford) is in George Street. Tel:
01865 278730 http://www.oxcis.ac.uk/index.html

Q: from desk, is it right to send someone who wants old local   old maps                20090611
maps of Oxon, upstairs to OxS?
Q: Enquirer wants to buy a narrow boat, where can he look for   narrowboats             20090611
adverts? A: Waterways World (monthly magazine held in
Periodicals Room) carries large number of adverts of boats for
sale. Many of the dealers also advertise online - web addresses
of individual dealers will be in Waterways World, or a Google
search for "narrowboats for sale" will bring up a long list.

Q: enquirer wants to compare costs of residential care between mental health            20090611
two 'mental health settings' in Oxfordshire and thought they might costs
need to get the info under the FoI Act. I suggested the figures
might appear in document such as Annual Reports but referred
her to Oxfordshire Mental Health Information (www.omhi.org.uk)
and gave her their phone number.

Q: Could we check the OX-RS volumes of Mark Girouard's               Art history /      20090612
"Victorian Country House" are available for him to consult? A:       illustration
Yes. Turned out he actually wanted to trace the exact reference
for a drawing by George Scarf (Director of the National Portrait
gallery) of the Duchess of Marlborough in her boudoir at
Blenheim Palace, 1864, of which he has a photocopy from a
book by Mark Girouard, because Scharf's sketches (in multiple
volumes at the NPG) are not indexed. Books left at Inf Desk for
reader's convenience this afternoon. Also suggested Brookes
Univ Lib who appear to have complete set of Girouard's titles.

Q: Enquirer looking for sources of arts funding, ideally local. A:   Arts funding       20090612
Suggested DSC title "Arts Funding Guide" at 706.81. Offered to
come down to find it for enquirer, but said she had to leave for
another appointment & was content to come back to look at it
later.
Q: Phone number of Cheltenham library. A: Gave it to enquirer        telephone number   20090612

Q: has Wheatley been covered by the VCH Oxon series? A:              local history      20090612
Yes. Vol 5, pp 108-115
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: can we find a straightforward definition / explanation of Web ICT                     20090612
2.0 technology, particularly with reference to library services? A:
nothing particularly pithy but two links were comparatively
comprehensible even to a non-specialist -
http://www.ariadne.ac.uk/issue45/miller/ and
http://en.wikipedia.org/wiki/Web_2.0 . Also offered to check
CILIP Update - vaguely remember a relevant article not too long
ago.

Q: Do we have any leaflets on Nat Garden Scheme? Has                 National Gardens    20090612
already found Directory. A: Yes, MS located for enquirer as she      Scheme
was stock editing on 1st Floor. Also talked member of staff
through locating gardens open within specified dates at specified
distance from postcode location on www.ngs.org.uk
Q: Date in Oct 1960 when the News Chronicle was taken over by        history /           20090612
Daily Mail, and copy of Times Report if any. A: As from 18th         newspaper article
October 1960, News Chronicle and The Star were merged into
Daily Mail, and London Evening News, respectively. Times article
printed off and sent to Headington.
Q: Can we trace any information about William G. De Lisle, who       Local history       20090612
worked in Essex near the Ford factory but is thought to have
done some testing of a device he was working on which had
military applications at his home (possibly near Wantage?) in
Berkshire. Device was patented in 1943, and enquirer's
information comes from Defence Academy at Shrivenham.
Particularly interested to locate his home address at the time. A:
Checked Heritage Search without success, so referred enquirer
to Oxfordshire Studies though with caveat that they may need to
refer him to Oxfordshire Record Office too. Enquirer preferred to
contact them himself direct rather than Answers simply passing
on our notes from initial enquiry. E-mail address of Oxon Studies
provided.
Q: Would like Times report on investiture of Prince of Wales 2nd     History             20090612
July 1969. A: Main article printed and sent.
Q: Prince Charles was named as Prince of Wales in 1958               History             20090612
according to enquirer's reference book, when exactly, and if a
Times report would like it. A: July 27th 1958, at the
Commonwealth and Empire Games last day. Article printed and
sent.
Date of News Chronicle sale again. A:as in 1577                      Newspaper/Histor    20090612
                                                                     y
Q: What is the renewals phone number? A 241718                       telephone number    20090612

Q: Confirm dates on which Adam Fergusson was journalist on         History               20090613
Glasgow Herald. A: 1956-61 (took a while to find the answer as
didn't realise the unusual spelling of Fergusson)
Q: information on the gentry family Ashton or Aston, a member of history                 20090620
which, John Ashton, fought at the battle of Newbury /
Basingstoke in the English Civil War, lost a leg, later went to N.
Ireland. A: Wikipedia has article on Arthur Aston who was at
Newbury and later lost a leg and went to Ireland. Tried phoning
on 18 and 20/6, no reply, so emailed suggesting Arthur not John
and giving OxS contact details.
                 Oxfordshire Libraries Answers Direct Enquiry Log

Q: Any articles on reaction to Enoch Powell's "Rivers of Blood"  history             20090613
speech (20/4/1968), esp if written by Adam Fergusson in The
Times. A: no identifiable articles by Fergusson found; main page
article and leader printed out and sent
Q: request for earlier identified article by Adam Fergusson (The Newspaper           20090613
Times 2 Nov, 1967) about the National Trust. A:Printed out and
sent.
Q: Is Banbury Library open? A: Closes at 4.30pm on Saturdays. Library admin          20090613

Q: Is there a UK distributor for the US magazine "Prevention"?      Periodicals      20090615
Checked "Ulrich's" and "Benn's." A: Found contact details for the
US and the website. The site allows access to all art