Set of questions to ask a Client of a 3rd Party software vendor/ISV you are considering to acquire software from. This set of questions is tailored to ISV's of Lease Management/Lease Administration/Real Estate software.
Client Reference Check Questionnaire Software Type: Lease Management / Lease Administration 3rd Party Vendor under Consideration: Client (Company) Name: Client (Company) Contact: 1. Which Lease Management product(s) and/or modules did you acquire from [Vendor]? 2. How many End Users have access to the software? How many licenses did you acquire with the software? 3. How many Leases do you have under management? How many Units are in your portfolio? 4. What type of hosting did you select (ex. Premise/onsite, or SaaS/offsite)? 5. What is your 3rd party vendor assessment process? What determined your selection of [Vendor] from other competing Real Estate/Lease Management software providers? 6. What was your company’s experience with [Vendor] when going through the discovery, implementation and go-live phases? Was your project delivered on-time? 7. How would you consider the [Ven
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