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					                                                                                   First Few Weeks                                                             First Few Months                                       First Year

                                                                                                                         Case
                                                                                                                      Management
                                                                          Contact                                                                 LINC                 LINC                 ELT
                                                                                                                                               assessment             Classes             Classes                      Credential
                                                                       Settlement or
       Toronto East LIP - WoodGreen Community Services                                                                                                                                                                Assessment
                                                                      Newcomer info                Initial Intake
                                                                           centre
                                                                                                    Assessment
             www.torontoeastlip.blogspot.com
                                                                                                                                                  Job Search
                                                                                                                                                   Support                                                            Continuing
                                                                                                                                                                                                                      Education
                                                                                                                                                                                     Job Search
                                                                     Newcomer            Information        Form            Interpretation       Permanent
                              Upon Arrival                                                                                                                                           Workshops
                                                                     Orientation         and Referral       Filling        and Translation        Housing
                                                                                                                                                                                                                    In-depth info on
                                                                                                                                                                                      Bridging                      personal finance
                                                                      Info on banking                                                              Driver's                                                          (small busines)
     Pre-arrival                                                          system /                                                                 licence
                                                     5 days to                                                                                                                        Coaching
   (online) social                                                    establish a bank
                                                 arrange private
     networks                                                             account
                                                      health
                                                                                                                                                 OHIP (after 3                        Mentoring                   Newcomer rights and
                                                    insurance
                                                                        Info on daily                                                              months)                                                          responsibilities
                                                                          life (TTC,
                                                   SIN Card
                                                                            phone,                                       Apply for CCTB
                                                  application                                                                                                     Family Doctor
                                                                         shopping)                                        & GST/HST

                       Immediate                                       Info on ethno-                                                                                             Income Support
   Arrival at                              Temporary                                                                                           Develop                                                                  Advocacy
                       Documents                                        specific daily                                                                                              (OW, ODSP)
airport/border                              Housing                                                                                          Community
                                                                          life (food,
                                                                                                                                             Connections
                                                                        culture, etc.                    Register
                                                                                                        children in                                                                                                     Workers'
Receives CIC                                      Family & Friends                                                                                                                                                      rights, EI
                                                                       OHIP waiting                       school
info package
                                                                         period-
                                                  Hotel/ Motel                                            Daycare
                                                                       Community
                                                                      Health Centres
                                                                                                                                              Three Years
                                                   Short -Term
                                                     Housing              Family                                      Immunizations
                                                                         Resource                                                            Apply for Canadian             Citizenship             Citizenship        Canadian
                                                                         Programs                                                               Citizenship                   Classes                   Test            Citizen
    Immediate Documents
Pre-Arrival Social Networks

Online Social Networks
www.settlement.org

www.delicious.com/marcopolis/immigrationdiscussions   (list of discussion forums on immigration)




Online Information and Resources
www.cic.gc.ca
www.citizenship.gov.on.ca
www.settlement.org
Temporary Housing
When you are in Canada or the U.S., you can call Tourism Ontario at 1-800-ONTARIO (1-
800-668-2746). Tourism Ontario can help you to find a room and make a reservation.
This service is free.

Short Term Rentals
5 Donlands Ave (at Danforth)             Map It



Hotels
Days Inn Toronto East Beaches
1684 Queen St. E
416-694-1177                             Map It
www.daysinntoronto.ca



Bed and Breakfast
Hampton House
146 Hampton Ave
416-406-3034                             Map It

The Beach House
15 Lee Ave
416-693-3977                             Map It



Housing Help Centres (non-profit agencies will help you find housing)

WoodGreen Housing Help InfoLink
650 Queen St. E (Queen and Broadview)
416-645-6000 x1175                       Map It
www.woodgreen.org

East York Housing Help Centre
71 Gough Ave (Danforth & Pape)
416-698-9306                             Map It
www.eastyorkhousinghelp.ca

Flemingdon Neighbourhood Services
10 Gateway Blvd. Ste 104 (Don Mills &
Overlea)
416-424-2900                             Map It
www.fnservices.org
Social Insurance Number Application
Service Canada
Gerrard Square Shopping Centre
1000 Gerrard St. East
1-800-O-CANADA (1-800-622-6832)
www.servicecanada.gc.ca
SIN Application Form

Map It
Health Insurance

Private Health Insurance
1. Ontario Blue Cross 1-866-732-2583
    (Outside Canada call collect 1-514-286-8411)
2. ETFS Travel Insurance 1-866-566-0017
    (Outside Canada call collect 1-819-566-8839)
3. TIC Travel Insurance 1-800-670-4426
    (Outside Canada call collect 1-416-340-0049)
For other Insurance companies go to the Canadian Life and Health
Insurance Association (CLHIA)
www.clhia.ca
Settlement Information Centres

Access Alliance Multicultural Health and Community Services
3079 Danforth Ave
416-693-8677
www.accessalliance.ca
Map It

Bangladeshi-Canadian Community Services
2811 Danforth Ave
416-699-4484
www.bangladeshi.ca
Map It

Ethiopian Association in the Greater Toronto Area
2064 Danforth Ave
416-694-1522
www.ethiocommun.org
Map It

Neighbourhood Link Support Services
3036 Danforth Ave
416-691-7407
www.neighbourhoodlink.org
Map It

Newcomer Women's Services of Toronto
745 Danforth Ave. Suite 401
416-469-0196
www.newcomerwomen.org
Map It

Riverdale Immigrant Women's Centre
1326 Gerrard St. E
416-465-6021
www.riwc.ca
Map It

SEAS
708 Gerrard St. E
416-466-8842
www.seascentre.org
Map It
Thorncliffe Neighbourhood Office - Crescent Town Club
2A The Market Place
416-690-6385
www.thorncliffe.org
Map It

WoodGreen Community Services
815 Danforth Ave, Suite 300
416-645-6000
www.woodgreen.org
Map It

WoodGreen Community Services
1491 Danforth Ave
416-645-6000
www.woodgreen.org
Map It
Initial Assessment Requirements
Most Settlement and Employment services conduct an
initial needs assessment for newcomers who want to
use these services. The purpose of the needs
assessment is to better evaluate and understand
client's situation. Because of the funding
requirements, you will be expected to show your
Permanent Resident Card (for settlement services) or
SIN card (for employment services).
Form Filling
CIC has developed a series of videos to
assist you in filling out a variety of
government forms including Health Card,
Social Insurance Number, Child Tax
Benefit and Permanent Resident Card.
They are available in 14 languages.

www.bridgetranslations.com/bridget/index.html
Canadian Banking System
Canada has one of the safest banking systems in the world. There are 22 domestic
banks in operation. Below is the list of the "Big Five Candian Banks" in order from
largest to smallest, these 5 banks plus the Bank of Canada account for 90% of the
assests of the Canadian banking business. There are other banks in operation in
Canada (78 in total, including American, European and other international banks).
The Canadian Bankers Association website has lots of information about
understanding credit, savings and investing, small business loans and more. Click on

www.cba.ca

RBC (Royal Bank of Canada)
www.royalbank.com

TD Canada Trust
www.tdcanadatrust.com

Scotiabank
www.scotiabank.com

Bank of Montreal
www.bmo.com

CIBC
www.cibc.com
Daily Life

TTC
The TTC (Toronto Transit Commission) is the public transit for the City of Toronto. The TTC includes
buses, streetcars and the subway.
Some tips for using the TTC:
- A fare allows you to travel in one direction across the city without stops. Once you stop (to shop or
run other errands) you must pay another fare.
- Always carry a transfer (which you must get where you paid your fare - from a bus/streetcar driver or
from a machine at the subway).
- If you are doing several trips in one day - purchase a day pass which will give you unlimited travelling
for the day
- Monthly pass (Metropass) and tokens are available - these are cheaper than paying cash
- Always wait for buses and streetcars to stop before you step out on to the street
For more information, routes and fares go to the TTC website
www.ttc.ca



Shopping
              Grocery Stores
              Loblaws                         Loblaws                      Loblaws
              720 Broadview Ave               17 Leslie St                 50 Musgrave St
              Broadview and Danforth          Leslie and Lakeshore         Danforth and Victoria Park
              Map It                          Map It                       Map It

              Sobey's                         Sobey's
              995 Broadview Ave               2451 Danforth Ave
              Broadview and Pottery Rd        Danforth and Main
              Map It                          Map It

              Metro
              Danforth and Victoria Park
              Map It

              Food Basics
              Gerrard Square
              Gerrard and Pape
              Map It

              No Frills                       No Frills                    No Frills
              Carlaw and Gerrard St E         Coxwell and Gerrard St E     Victoria Park and St. Clair
              Map It                          Map It                       Map It

              Foodland
              Danforth and Pape
Map It

Price Chopper
Leslie and Lakeshore
Map It

Valu-Mart                    Beach Valu-Mart
Danforth and Woodbine        Queen and Kingston Rd
Map It                       Map It

Pharmacies/Drug Stores
Shoppers Drug Mart           Shoppers Drug Mart           Shoppers Drug Mart
Danforth and Pape            Broadview and Danforth       Lakeshore and Leslie
Map It                       Map It                       Map It



Department Stores
Zellers                      Zellers
Gerrard Square               Danforth and Victoria Park
Gerrard and Pape
Map It                       Map It



Thrift Stores (second hand/used merchandise)
Ethno-Specific Daily Life

Grocery Stores




Places of Worship




Cultural Activities
Education System

Elementary School Ages 4-13 (Kindergarten to Grade 8)
             Toronto District School Board (TDSB)
             Open to all students
             Go directly to your local school to register. To find a
             local school call 416-394-7526 or check online at
              TDSB Street Guide
              www.tdsb.on.ca
              Map It

              Toronto Catholic District School Board (TCDSB)

              Open only to Catholic children or children of Catholic
              parents. Baptismal certificate required for admittance.
              Registration for Kindergarten & French Immersion
              begins in January
              Call the Orientation Centre for an appointment
              700 Markham St
              416-393-5000
              www.tcdsb.org
              Map It

Secondary School Ages 14-17 (Grades 9-12)
             Toronto District School Board (TDSB)
             Open to all students. Visit the Greenwood Reception
             Centre
             24 Mountjoy Ave
             416-393-0750 conduct an assessment of English
             The centre will
             proficiency and math skills. Please bring Immigration
             papers, two pieces proof of address, school documents
             and immunization records.
              www.tdsb.on.ca
              Map It

              Toronto Catholic District School Board (TCDSB)
              Open to all students
              Call the Orientation Centre for an appointment
              700 Markham St
              416-393-5500
              www.tcdsb.org
              Map It
Immunizations
All school age children must have up to date immunizations
before they register for school.
The Toronto Public Health website has information on
immunization schedules, vaccine fact sheets and immunization
and pregnancy.
For more information call 416-392-1250
Interpreters are available Monday to Friday 8:30 to 4:30

www.toronto.ca
Family Resource Programs




Family Resource Programs in Toronto East
East York East Toronto Family Resources - Donlands
280 Donlands Ave
Map It

East York East Toronto Family Resources - Danforth
3079 Danforth Ave
Map It

Massey Centre
Broadview and Pottery Rd
Map It
Family Resource Programs
Family support programs are community-based organizations working with children, families and caregivers to
enhance strengths, to build capacities and to promote healthy development.

Family support programs deliver a range of services guided by principles that focus on building supportive
relationships, facilitating growth, respecting diversity and furthering community development.

Services are flexible, accessible and offered in an informal atmosphere. These services may be provided in
partnership with other groups.

Family support services include:
child development, community development, community outreach, counseling and mediation, drop-in
programs, early learning and care, educational upgrading, employment assistance, family literacy, food and
nutrition support, parent and caregiver support, parent education, peer contact and mutual support, play and
recreation, promotion of health and safety, referrals to other resources and toy lending


Family Resource Programs in Toronto East
East York East Toronto Family Resources - Donlands
280 Donlands Ave
Map It

East York East Toronto Family Resources - Danforth
3079 Danforth Ave
Map It

Massey Centre
Broadview and Pottery Rd
Map It
Daycare
Municipal Child Care Centres in Toronto East
www.toronto.ca/children/mccs/locations.htm
Blake Street
84 Blake St.
416-392-5055

Blake Street Satellite
21 Boultebee Ave. Rm 104
416-392-3012

Coxwell
1631 Queen St. East
416-392-5076

Danforth
1125 Danforth Ave.
416-392-5070

O'Connor
1386 Victoria Park Ave.
416-392-6545

O'Connor School Age Satellite
1665 O'Connor Dr.
416-392-5632

Parkside
401 Cedarvale Ave.
416-392-3910

Woodbine
700 Milverton Blvd.
416-392-2257

Other Child Care
Annie's Place (EYET) located in Secord Public School
91 Barrington Ave.
416-396-2454

Children's Circle Day Care
175 Hampton Ave.
416-461-5151
Debbie Yeung Child Care (WoodGreen)
249 Cosburn Ave.
416-469-5211x1158

Earl Haig Community Day Care Centre
15 Earl Haig Ave.
416-694-9572

East City Child Care Centre (YMCA)
907 Kingston Rd.
416-694-1159

Enderby Child Care (WoodGreen)
118 Enderby Rd.
416-469-5211x1158

George Webster Child Care Centre (YMCA)
2 Cedarcrest Blvd.
416-288-0997

Leslieville Child Care (WoodGreen)
Leslieville Public School
416-469-5211x1158

McGregor Jr. Child Care Centre (YMCA)
555 Mortimer Ave.
416-463-2976

Morse Street Child Care (WoodGreen)
180 Carlaw Ave.
416-469-5211x1158

Riverdale Child Care (WoodGreen)
Riverdale Collegiate, 1094 Gerrard St. East
416-469-5211x1158

Win Harris Child Care (WoodGreen)
835 Queen Street East
416-469-5211x1158

Woodfield Child Care (WoodGreen)
70 Woodfield Rd.
416-469-5211x1158

Home Child Care Providers
http://www.toronto.ca/children/childcare.htm
Child Care Fee Subsidy
Child care fee subsidy helps families with the cost
of child care. Fee subsidy is available on a first-come,
first-served basis and there is a very long waiting list so
apply as early as possible.
http://www.toronto.ca/children/subsidy.htm
Canada Child Tax Benefit and GST/HST
Canada Child Tax Benefit
If you have children under 18, the Government of
Canada may be able to help you with some of the
costs of raising them. This monthly tax-free
payment is called the Canada Child Tax Benefit.
The amount of the benefit is based on several
factors, such as your family income, the number of
children you have and their ages, and your
province or territory of residence.
Application forms:
http://www.cra-arc.gc.ca/E/pbg/tf/rc66/rc66-10e.pdf
http://www.cra-arc.gc.ca/E/pbg/tf/rc66sch/rc66sch-10e.pdf
http://www.cra-arc.gc.ca/E/pbg/tf/rc311/rc311-e.pdf



GST/HST Credit
The GST is a tax that you pay on most goods and services
sold or provided in Canada. In Ontario the GST has
been blended with the provincial sales tax and is called
the HST. The GST/HST credit helps individuals and families
with low or modest incomes offset all or part of the GST or
HST that they pay.
Application form:
http://www.cra-arc.gc.ca/E/pbg/gf/rc151/rc151-10e.pdf
Language Instruction for Newcomers to Canada (LINC)
LINC is an English training program for adult newcomers.
YMCA LINC Assessment Centres screen and refer
newcomers to the most suitable LINC Service Provider
Organizations offering LINC classes. These free classes range
from literacy, basic to intermediate levels running part time,
full time and on weekends. Some of schools also offer free
Child minding services.

LINC Assessment Call Centre:
416-925-5462
http://www.ymcatoronto.org/en/newcomers/you-arrived/newcomer-services/linc.html

LINC Service Provider Organizations in Toronto East
Jones Avenue Adult Centre
540 Jones Ave.
416-396-9645

Danforth LINC
2944 Danforth Ave.
416-396-2488

Newcomer Women's Services Toronto
745 Danforth Ave.
416-469-0196

WoodGreen Community Services
1491 Danforth Ave.
416-645-6000 x2252

Ethiopian Association of Toronto
2064 Danforth Ave.
416-694-1522

Thorncliffe Neighbourhood Office
18 Thorncliffe Park Dr.
416-421-3054
Driving in Ontario
Ontario Driver's Licence
A foreign driver's licence is valid for 60
days after you arrive in Canada. The length of time you have
been driving and the country or province you may have come
from affect the process of getting a driver's licence. To apply
for a licence, you must show your valid foreign licence, pass a
written test of your knowledge of Ontario's traffic rules, pass
a vision test and pay the fees. You must also provide the
original documents that confirm your identity and date of
birth. You should visit a Driver Examination Centre first. There
are only 4 Driver Examination Centres in Toronto.

1. Toronto Downsview
Downsview Park
37 Carl Hall Road
Toronto, ON M3K 2E2                  Map It
2. Toronto Etobicoke
Centenial Park Plaza
5555 Eglinton Ave. W.
Etobicoke, ON M9C 5M1                Map It
3. Toronto Metro East
Victoria Terrace Plaza
1448 Lawrence Ave E., Unit 15
North York, ON M4A 2S8               Map It
4. Toronto Port Union
The Village of Abbey Lane
Shopping Centre
91 Rylander Blvd., Unit #109A
Scarborough, ON M1B 5M5              Map It



Driver and Vehicle Licensing
Newcomers who bring a car or truck from another country
have 30 days to register their vehicles and get Ontario licence
plates and vehicle permits. Visit one of the Driver and Vehicle
Licence Issuing Offices.
ServiceOntario Lakeshore
1015 Lake Shore Boulevard East
Toronto
416-466-5758                         Map It
Ontario Health Insurance Plan (OHIP)
Newcomers can apply for OHIP (Health Insurance) 3 months after their arrival in Canada.

www.health.gov.on.ca

Application form and required supplementary documents:
http://www.forms.ssb.gov.on.ca/mbs/ssb/forms/ssbforms.nsf/GetFileAttach/014-0265-
82~13/$File/0265-82.pdf
http://www.forms.ssb.gov.on.ca/mbs/ssb/forms/ssbforms.nsf/GetFileAttach/014-9998E-
82~1/$File/9998-82E.pdf


Find a Doctor
The College of Physicians and Surgeons has a "doctors search" service.
www.cpso.on.ca/docsearch/default.aspx?id=2048
416-967-2626

You can also register with Health Care Connect
www.health.gov.on.ca/en/ms/healthcareconnect/public/default.aspx
1-800-445-1822
Housing

www.eastyorkhousinghelp.ca
This website, developed by East York Housing Help Centre provides information
for tenants living in the Toronto East area. You will find resources on food,
clothing, financial support, apartment searches and much more.


Welcome Home
A Guide to Services for Tenants was prepared by the City of Toronto and includes
everything you need to know about being a tenant in Toronto.



           Market Rent apartments
                  Market rent apartments are units owned by private landlords
                  or companies. Landlords are authorized to ask you for your
                  banking information and your employment status. As a
                  tenant you are required to pay 'first and last' months rent
                  before you move in. For more information on
                  Tenant/Landlord rights and responsibilities, click on the link
                  below.


                   Here are a list of websites to help you find market-
                   rent apartments in Toronto
                   www.viewit.ca
                   www.gottarent.com
                   www.hometrader.ca



           Social Housing
                   Co-Operatives (Co-Ops)
                   Co-ops are non-profit housing units (buildings and houses)
                   which are managed and run by the residents who live in the
                   co-op. There is usually a waiting list for co-ops - each one
                   must be applied to separately. For more information, click on
                   the link below.


                   www.coophousing.com

                   Subsidized Housing
                      Toronto Community Housing (TCHC) is the subsidized housing
                      landlord for the City of Toronto. They are funded through
                      the City government and provide housing for low-income
                      residents. TCHC charges 30% of the household income for
                      rent - regardless of the size of the unit. For more
                      information, and to apply for subsidized housing, please
                      contact Housing Connections (Housing Connections manages
                      the application and waiting list for TCHC). Currently, there is
                      a 10 year waiting list for subsidized housing.
                      www.housingconnections.ca



           Shelters
           The City of Toronto provides emergency shelter for people who are
           homeless or in a crisis situation. Please call 311 or 416-338-3398 for
           Central Intake.

           Buying a Home
           Buying a home in Toronto is expensive. Many people live in the
           surrounding area and communte to the City for work. To get a
           mortgage approval you must have a steady source of income and a
           good credit history. For more information, contact your bank or
           mortgage broker. Click on the link below to see some homes for sale
           in Toronto.

           www.realtor.ca


Housing Support
          Housing Help Centres
          Housing Help Centres are non-profit agencies that assist people to
          find and keep their housing. They can assist you with applications to
          social housing (co-ops and subsidized housing), help you find a market-
          rent unit, assist you to access Rent Bank and utility funds for those
          residents who qualify and assist you with understanding landlord and
          tenant rights/ responsibilities. There are 3 Housing Help Centres in
          this area:


                      WoodGreen Housing Help InfoLink
                      650 Queen St. E (Queen and Broadview)
                      416-645-6000 x1175                                  Map It
                      www.woodgreen.org
East York Housing Help Centre
71 Gough Ave (Danforth & Pape)
416-698-9306                                     Map It
www.eastyorkhousinghelp.ca



Flemingdon Neighbourhood Services
10 Gateway Blvd. Ste 104 (Don Mills & Overlea)
416-424-2900                                     Map It
www.fnservices.org
Job Search
Many community agencies have employment
services for newcomers to Toronto. Many of
these services are free or low-cost.

Job Search Workshop for Newcomers (JSW)
Job Search Workshops are condensed three-
or four-day workshops for newcomers who
are legally entitled to work in Canada. They
focus on job search techniques and on
accessing labour market information.
Newcomer Women's Services Toronto
745 Danforth Ave. Ste. 401
416-469-0196
www.newcomerwomen.org
Riverdale Immigrant Women's Centre
1326 Gerrard St. East
416-465-6021
www.riwc.ca
Thorncliffe Neighbourhood Office
18 Thorncliffe Park Dr.
416-421-3054
www.thorncliffe.org
WoodGreen Immigrant Services
815 Danforth Ave. Suite 300
416-645-6000 x2100
www.woodgreen.org

Bridging
Bridging programs help internationally trained
professionals and tradespeople access to their
professions in Ontario.
WoodGreen Immigrant Services
1491 Danforth Ave.
416-645-6000 x2200

Employment Counselling
Bangladeshi Canadian Community Services
2811 Danforth Ave.
416-699-4484
www.bangladeshi.ca
Neighbourhood Link Support Services
Newcomer Women's Services Toronto
Riverdale Immigrant Women's Centre
Thorncliffe Neighbourhood Office
WoodGreen Community Services
Employment Resource Centres
Gateway Café Youth Job Network Centre
For youth 15- 30 years
1480 Danforth Ave.
416-466-7489
www.gateway-café.com
Neighbourhood Link Support Services, Job Squad
Crescent Town Club, 2A The Market Place
For Youth 15-29 years
3036 Danforth Ave.
416-691-6704
www.neighbourhoodlink.org
Ralph Thornton Centre
Lewis Pearsall Computer Resource Centre
765 Queen St. East
416-392-6810
www.ralphthornton.org
WoodGreen Community Services
Ontario Employment Services
1. East York Employment Centre
Building 1, Unit 4, 1450 O'Connor Dr.
416-615-1515
2. Danforth Avenue Site
989 Danforth Ave.
416-462-3110 ext2218
3. Queen Street East Site
1080 Queen St. East
416-462-3110 ext2316
www.woodgreen.org

Mentoring Programs
Mentoring Programs bring together recent skilled
newcomers and established professionals in occupation-
specific mentoring relationships.
List of community agencies providing mentoring
programs:
http://www.thementoringpartnership.com/partners/co
mmunitypartners/currentpartners/
Income Supports
          Ontario Works
          Ontario Works program provides financial assistance to
          residents without income. Financial assistance includes money
          for food, shelter, clothing and other household costs for people
          who meet the financial and program criteria. You can apply for
          Ontario Works online any time:
          https://secure.toronto.ca/WAYSPublic/appHome.do
          or by telephone:
          http://www.toronto.ca/socialservices/applyworks.htm#a



           Ontario Disability Support Program (ODSP)
           The Ontario Disability Support Program helps people
           with disabilities who are in financial need pay for living
           expenses, like food and housing. You can visit, call or write to
           your local Ontario Disability Support Program office for
           information about the program.
           Toronto East Office:
           Ministry of Community and Social Services
           Ontario Disability Support Program
           Income Support
           770 Birchmount Rd. Unit #30
           Scarborough, ON M1K 5H3
           416-325-0123

           For OW and ODSP rates:
           http://cleonet.ca/news_files/12881930521percentincrease-
           NovDec2010.pdf

           Employment Insurance
           Employment insurance provides temporary financial
           assistance for unemployed Canadians while they look for
           a job. Employment insurance may be available to people who
           are on maternal, parental, sickness and compassionate care
           leave from their work.
           http://www.servicecanada.gc.ca/eng/ei/application/applying_f
           or_benefits.shtml

Senior's Benefits
           Old Age Security Program (OAS)
           Old Age security Program provides seniors with a modest
            pension at age 65 if they have lived in Canada for at least 10
           years.
http://www.servicecanada.gc.ca/eng/isp/oas/oastoc.shtml

Guaranteed Income Supplement (GIS)
The Guaranteed Income Supplement provides additional
money, on top of the Old Age Security pension, to
low-income seniors living in Canada.
http://www.servicecanada.gc.ca/eng/isp/pub/oas/gismain.sht
ml

Canada Pension Plan (CPP)
The Canada Pension Plan (CPP) provides contributors and
their families with retirement, disability, survivor, death
and children’s benefits.

http://www.servicecanada.gc.ca/eng/isp/cpp/cpptoc.shtml
Credential Assessment
Before you have proceed with your creditial assessment, determine
the purpose of the assessment.
Do you wish to go to school - continue or upgrade your education? If
so, contact the admissions office or the department of the university or
college you are applying to obtain information on credential
assessment. Or is it for employment purposes?



Here are a list of assessment centres:
                World Education Services
                45 Charles St. Suite 700
                Toronto, ON
                416-972-0070
                toll free 866-343-0070
                www.wes.org

               Comparative Education Services
               School of Continuing Studies
               158 St. George Street
               Toronto, Ontario M5S 2V8
                learn@utoronto.ca

               International Credentials Assessment Service
               Ontario AgriCentre
               100 Stone Road West, Suite 303
               Guelph ON N1G 5L3
               www.icascanada.ca
Continuing Education
     Universities
     University of Toronto
     www.utoronto.ca
     York University
     www.yorku.ca
     Ryerson University
     www.ryerson.ca
     OCAD University
     www.ocad.ca

     Community Colleges
     George Brown College
     www.georgebrown.ca
     Centennial College
     www.centennialcollege.ca
     Humber College
     www.humber.ca
     Seneca College
     www.senecac.on.ca

     Getting Financial Assistance:
     Ontario Student Assistance Program (OSAP)
     https://osap.gov.on.ca/OSAPPortal
Starting Your Own Business
General Information
Business start up info-guide for newcomers to Canada:
http://www.cbo-eco.ca/en/info-guide/business_start-
up_info-guide_1085667968434.cfm

Ontario Government Business Info Line:
1-888-745-8888
Toronto: 416-212-8888
https://www.appmybizaccount.gov.on.ca/wps/portal/mba_
pub?openNav=services_for_businesses

Business Development Bank of Canada
121 King St. West, Suite 1200
Toronto, ON M5H 3T9
416-973-0341

Enterprise Toronto Locations
NORTH YORK CIVIC CENTRE
5100 Yonge Street
Toronto, ON M2N 5V7
Tel: (416) 395-7434

TORONTO CITY HALL
CITY HALL OFFICE (CENTRAL)
100 Queen Street West
Toronto, ON M5H 2N2
Tel: (416) 392-6646

SCARBOROUGH CIVIC CENTRE (EAST)
150 Borough Drive
Toronto, ON M1P 4N7
Tel: (416) 396-7169
http://www.enterprisetoronto.com/

Entrepreneurship Training
http://www.senecac.on.ca/community/sme.html
http://www.centennialcollege.ca/coe/home

Registering Your Business
You can register your business by visiting one of the
Enterprise Toronto Locations.
http://www.enterprisetoronto.com/index.cfm?linktype=ma
inlink&linkId=99&content_id=467&fromurl=box
Rights and Responsibilities
http://www.cleo.on.ca/english/six/index.htm
Employment Rights
Employment standards are enforced under the Employment
Standards Act, 2000 (ESA),
which sets out the minimum standards that employers and
employees must follow. The ESA includes the rules about
minimum wage, public holidays, overtime work, vacation,
personal emergency leave, pregnancy and parental leave,
termination pay, severance pay and filing a complaint. The
Ontario Ministry of Labour has information about your rights
and responsibilities at work.


www.labour.gov.on.ca/english/es/faqs/index.php
www.cleo.on.ca/english/six/rightsworker.htm
To become a Canadian Citizen you must:
1. Determine if you are eligible to become a citizen.
- You must be at least 18 years old
- You must have permanent resident status in Canada and that status must not be
in doubt
- Adults must have lived in Canada for at least three years (1,095 days) in the past
four years before applying. Children do not need to meet this requirement.
2. Apply for citizenship.
3. Verify the status of your application and prepare for the citizenship test.
4. Take the citizenship test, if you are between the ages of 18 and 54.
5. Attend a citizenship ceremony, if you are 14 or older.



Application package:
www.cic.gc.ca/english/citizenship/become-how.asp

Citizenship test study guide:
www.cic.gc.ca/english/resources/publications/discover/index.asp
Newcomer Orientation
Although newcomer orientation can be provided in many
different formats, the contents of it are often similar.
These are the most common topics:
A. Services for Newcomers in the Community
B. Finding a place to live
C. Applying for a Social Insurance Number
D. Applying for a health insurance card
E. Employment and access to professions and trades
F. Education
G. Social Benefits
H. Canadian Law
I. Your rights and obligations

Here is an example of a Newcomer Orientation guide from
Settlement.org
www.settlement.org/newcomer_ guide
Interpreter Services
Access Alliance Multicultural Health and Community
Services
340 College St. Ste 500
Toronto, ON M5T 3A9
Eligibility: Clients of the centre
416-324-2731
interpreterservices@accessalliance.ca

Barbra Schlifer Commemerative Clinic
489 College St, Ste 503
Toronto, ON M6G 1A5
Eligibility: Immigrant and refugee women who have
experienced domestic violence
416-323-9149 ext.236
is@schliferclinic.com

Centre francophone de Toronto
22 College St. Main Fl.
Toronto, ON M5G 1K2
Medical interpreter service
416-922-2672
contact@centrefranco.org

COSTI Languages Bureau
1710 Dufferin St.
Toronto, ON M6E 3P2
416-651-1496
languages@costi.org

Multilingual Community Interpreter Services
789 Don Mills Road, Ste 608
Toronto, ON M3C 1T5
416-426-7051
multiling@mcis.on.ca

Certified Translation
http://search.atio.on.ca/search/index/1
Working in Your Profession:
The following professions are regulated in Ontario. To work in a regulated
profession, you must be registered by the appropriate regulatory body. You
may be able to work in a related field without a licence, but you should first
check with the regulatory body to understand what restrictions exist. It is
illegal to use the job title restricted to regulated professions without a
licence or certificate from the appropriate regulatory body.



Regulated Non-Health Professions

 Agrology
 Architecture
 Certified Engineering Technicians and Technology
 Certified General Accounting
 Certified Management Accounting
 Chartered Accounting
 Early Childhood Educator
 Forestry
 Geoscience
 Insurance Broker
 Land Surveying
 Law
 Professional Engineering
 Real Estate Agent
 Social Work and Social Service Work
 Teaching
 Veterinary Medicine

Regulated Health Professions

 Audiology and Speech-Language Pathology
 Chiropody and Podiatry
 Chiropractic
 Dental Hygiene
 Dentistry
 Dental Technology
 Denturism
 Dietetics
 Massage Therapy
 Medical Laboratory Technology
 Medical Radiation Technology
 Medicine - Physician or Surgeon
 Midwifery
 Naturopathy
Nursing
Occupational Therapy
Opticianry
Optometry
Pharmacy
Physiotherapy
Psychology
Respiratory Therapy
Community Health Centres (CHC)
(CHCs offer 3 months free health care for newcomers - some
conditions apply - call for details)

East End Community Health Centre
1619 Queen St. E
416-778-5805
www.eastendchc.on.ca
Map It

South Riverdale Community Health Centre
955 Queen St. E
416-461-3577
www.srchc.ca
Map It


Access Alliance Multicultural Health and Community Services
3079 Danforth Ave
416-693-8677
www.accessalliance.ca
Map It

				
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