Frank M. Kratzer
Web Development / Design
Over 20 years of experience in all
facets of IT, most recently with Web 2.0 development
Manage web based MARCOM
projects from initial concept and writing to final production and distribution for large and
small size clients
Strong track record of working
across teams and delivering complex projects on-time
Strong leadership, strategy
development and project management skills
Excellent written, oral and
Development Languages: C#,
JSON, Dojo, Mootools, Prototype, Jquery
Databases: Microsoft SQL Server
7/2000/2005, Oracle 8i / 9i, Access 2000
Development Tools: Subversion,
Vignette, Eloqua, Perforce, Team Site, Visual SourceSafe, VisualStudio.2005-2008,
Report Writers: Crystal Reports
Platforms: Mac, Windows
2000/2003, Windows XP, Windows 98, Windows NT, Unix
Web Servers: IIS, Apache
Methodologies: Agile, Test Driven
November, 2004 – Current
Santa Cruz, California
FileMaker - Online store redesign UI develper.
PayPal – PayPal Developer portal UI developer.
Seagate - Amazon store portal UI developer.
Palm - Site UI redesign developer.
Driscoll’s - UI and .NET application development.
Seagate - Contract Web Developer MARCOM department. Duties included globalization
management, content management, landing pages and email campaigns
Construction Communicator - AJAX form implementation and SQL Server stored
D'Arrigo - .NET C#, Great Plains Dexterity application development.
Tangence - Managed web based MARCOM projects.
Predict Wall Street - Search Engine Optimization and Monitoring.
Surf Control - Crystal Reports and SQL Server programming.
Internet Application Developer - Employee
Intuit OSP Payroll Services, October 2003- November 2004
Designed, developed and provided support for a web based scheduling application used by Intuit’s
clients nationwide for enrollment in online training classes. The application was developed using
Responsible for project management, design and development of a data centric web based help
system, which linked web site product support, in-product help and client services to one data
and SQL Server 2000
Internet Application Developer - Contract
Odds On Promotions , January 2003 - May 2003
SQL Server 2000 DBA and IIS administration
Created management reports with Visual Basic 6 and Crystal Reports
Software Engineer - Employee
GameTech International, October 2001 - October 2002
Rewrote bingo hall management system in Visual Basic 6 and migrated data from Access 2000 to
SQL Server 2000
Worked directly with customers, Q/A, and marketing personnel to gather requirements for the
application, reporting and security
Created 100’s of complex management reports in Crystal Reports
Provided tier 3 customer support as well as new version upgrade installations at client sites
Internet Applications Developer - Contract
MySalesStore.com January 2001 - September 2001
Maintained and updated site, performed SQL Server 2000 DBA, IIS administration and wrote SQL
Wrote an email newsletter application with automated opt-in and opt out functionality.
Web traffic analysis using WebTrends.
Senior Web Developer - Employee
Universal Distribution Systems, May 2000 - December 2000
Designed and developed front end web sites that integrated existing client site’s look and feel into a
HTML and SQL Server backend.
Set-up and supported internal corporate Internet and Intranet sites
Administered internal and collocated IIS and Apache web servers
Created corporate and client web-based reports in Crystal Reports
Supervised two additional web developers
Manager of Creative and Technical Services - Employee
HardwareStreet.com, March 1999 - April 2000
MIS Director - Contract to Employee
Regional Mail Xpress, March 1998 - March 1999
Cyberwerkz Internet Services, 1997 -1999
Kratzer Computer Consultants, 1994 – 1998
Programmer Analyst - Employee
International Game Technology, 1993 - 1994
Supervisor Communications and Hardware - Employee
International Game Technology, 1992 - 1993
Instructor, Information Systems
Truckee Meadows Community College, 1992 - 1993
Bally’s Hotel Casino, 1990 - 1992
Bally Systems, 1989 - 1990
JC Penney, 1987 - 1989
United States Air Force
Computer Operator, 1985 - 1987
United States Army
Munitions Warehousing, 1982 - 1985
University of Nevada, Reno, Nevada
University of Maryland, Heidelberg Germany
SCO Unix System V/386 Administration, 1993
SCO Unix Introduction to SCO System V, 1993
American Institute, Inc. Data Communication Fundamentals and
IBM, OS/2 LAN Server Workshop, 1990
IBM, Token-Ring Network, 1990