A VPN is a Virtual Private Network, and it has become a popular form of technology for many personal and business users when needing to connect to the internet. A VPN is essentially a tunnel which lots of information passes through and is encrypted, and if a third party were to get their hands on it, although unlikely, they wouldn't be able to decipher the information. We've all seen the rise of technology especially in the last 10 years and how it has entered everyone's lives, some unable to live their everyday lives now without having an internet connection most of the day even when they're on the road. Mobile phones and the iPad have therefore become important tools for this type of person. Furthermore because of this advancement the need for a safe and secure connection has become more important and a way to ensure you are safe when sending sensitive information across your connection is by using a quality VPN. It must be said though, this option is not only for the roaming internet goer, it is also a good option for home based connections especially if security is a key necessity. VPN's also offer a great option for online gamers looking for the best online experience with their friends. Many keen gamers can get frustrated with a typical broadband connection, especially if the server is lagging, it can have a bad effect on the gaming experience. By choosing a VPN, they are able to invite friends along on the private network and game as if they were sat next to each other. Research is one of the first things you should ideally do if you are looking to buy into a VPN. The reliability of the service is important and many VPN providers will have varying qualities, so choosing the correct one is key. You want to minimise the amount of downtime, so looking at various message boards online to gauge peoples opinions of the service isn't a bad thing to do. The price you pay for the service of course is an important factor, money is a scarce thing at the moment with the recent or current recession be we still in it, so you need to get the right balance between paying the right amount and receiving the service that is most ideal for you. Again, a bit of research online will give you a good idea what people are saying. Good customer service is a key component to any quality VPN provider and something that will keep their business running, the need for customer retention in this modern world really helps them stay afloat, so if the VPN service you're eyeing up has good reviews and has service agreements they will be a good option, as you know help will be on hand if your connection were to play up.