187-HRM_VUsolutions.com

							      ALLAMA IQBAL OPEN UNIVERSITY, ISLAMABAD
          (Department of Business Administration)



Course: Human Resource Management (187)                  Semester: Autumn 2011
Level: BBA


                               CHECKLIST

This packet comprises the following material:

       1.      Text book
       2.      Assignment no. 1, & 2
       3.      Course outline
       4.      Assignment forms (2 sets)
       5.      Schedule for submitting the assignments


In this packet, if you find anything missing out of the above-mentioned material,
please contact at the address given below: -

       The Mailing Officer
       Mailing Section, Block # 28
       Allama Iqbal Open University
       Sector H/8, Islamabad.
       Tel: (051) 9057611, 9057612




                                                Dr. M. Majid Mahmood Bagram
                                                             Course Coordinator
       ALLAMA IQBAL OPEN UNIVERSITY ISLAMABAD
           (Department of Business Administration)
                         WARNING
 1. PLAGIARISM OR HIRING OF GHOST WRITER(S) FOR SOLVING
    THE ASSIGNMENT(S) WILL DEBAR THE STUDENT FROM AWARD
    OF DEGREE/CERTIFICATE, IF FOUND AT ANY STAGE.
2.  SUBMITTING ASSIGNMENTS BORROWED OR STOLEN FROM
OTHER(S) AS ONE’S OWN WILL BE PENALIZED AS DEFINED IN “AIOU
PLAGIARISM POLICY”.

Course: Human Resource Management (187)                      Semester: Autumn 2011
Level: MBA                                                         Total Marks: 100
     Pass Marks: 40
                              ASSIGNMENT No. 1
                                      (Units: 1–4)

Q. 1 Define the concepts of reliability and validity in detail. What are the four types of
     validity? Discuss.                                                               (20)

Q.2 Discuss the merits and demerits of recruiting through:
    1)   Casual or unsolicited applicants
    2)   Schools, colleges, and universities
    3)   Advertisements
    4)   Employee referrals
    5)   Employment agencies                                                (4+4+4+4+4)

Q. 3 Describe the evaluation process in Human Resource Management in detail.         (20)

Q. 4 Differentiate between “Management” and “Human Resource Management”. In
     what ways they are similar?                                       (20)

Q. 5 Describe the five basic ways for computing future manpower demands.             (20)

                              ASSIGNMENT No. 2
                                     (Units 5–9)                  Total Marks: 100
Q. 1 Illustrate the strengths and weaknesses of each of the following as sources of
     information for making a selection decision: -
     a)     Interviews
     b)     References
     c)     Tests                                                          (7+7+6)


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Q. 2 Why would a company pay a private employment agency to recruit candidates for a
     position when a public employment agency provides its services for free? Discuss
     in detail.                                                                  (20)

Q. 3 Build an argument to support the statement “Management by Objectives is an
     effective approach for evaluating performance”.                       (20)

Q. 4 Comment on the statement, “Human Resource Management is the study of what a
     personnel department does”.                                            (20)

Q. 5 What does “Human Resource Planning” mean? Also outline the steps in the human
     resource planning process.                                                (20)

                  HUMAN RESOURCE MANAGEMENT
                     Course Outline (Code # 187)
COURSE COORDINATOR:
          Dr. M. Majid Mahmood Bagram
          Assistant Professor
          Department of Business Administration, AIOU, Islamabad.
          Tel: (051)-9057406

COURSE DESCRIPTION: This course covers Human Resource Management in terms of
both an academic theory and a business practice that addresses the theoretical and
practical techniques of managing a workforce.

The course includes introduction to the strategic role of human resource management,
recruitment and placement, training and development, performance management and
appraisal, managing careers, compensation, labor relations and collective bargaining,
ethics, justice, and fair treatment in HR management and employee safety and health, and
managing global human resources.

BRIEF COURSE OUTLINE:
Unit # 1: Introduction – Human Resource Management
Unit # 2: Recruitment and placement
Unit # 3: Training and development
Unit # 4: Performance management and appraisal
Unit # 5: Managing careers
Unit # 6: Compensation
Unit # 7: Labor relations and collective bargaining
Unit # 8: Ethics, justice, and fair treatment in hr management and employee safety
          and health
Unit # 9: Managing global human resources
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                    DETAILED COURSE OUTLINE
UNIT-1: INTRODUCTION – HUMAN RESOURCE MANAGEMENT
             Importance of HR management
             Line and staff aspects of HRM
             The new HR manager proficiencies
             Need to know your employment law
             HR certification
             HR and technology
      The Strategic Human Resource Management and the HR Scorecard:
             The strategic management process
             Types of strategic plans
             Achieving strategic fit
             HR and competitive advantage

UNIT-2: RECRUITMENT AND PLACEMENT
      Job Analysis:
             The nature of job analysis
             Methods of collecting job analysis information
             Writing job descriptions
      Personnel Planning and Recruiting:
             Planning and forecasting
             Know your employment law
             Internal and external sources of candidates
             Recruiting a more diverse workforce
      Employee Testing and Selection:
             Basic testing concepts
             Types of tests
      Interviewing Candidates:
             Types of interviews
             Designing and conducting the effective interview

UNIT-3: TRAINING AND DEVELOPMENT
      Training and Developing Employees:
             Orienting employees
             The training process:
              -       The strategic context of training
              -       The five-step training and development process
              -       Training, learning, and motivation



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             Training methods:
              -       On-the-job training
              -       Off-the-job training
             Evaluating the training effort

UNIT-4: PERFORMANCE MANAGEMENT AND APPRAISAL
           Basic Concepts in Performance Appraisal and Performance
            Management:
            -       Comparing Performance Appraisal and Performance
                    Management
            -       Why Performance Management?
            -       Defining the employee`s goals and work efforts
           An introduction to Appraising Performance:
            -       Why appraise performance?
            -       Realistic appraisals
            -       Steps in appraising performance
            -       Graphic rating scale method
           Appraising Performance: problems and solutions:
            -       Potential rating scale appraisals problems
            -       How to avoid appraisal problems
           The Appraisal interview

UNIT-5: MANAGING CAREERS
          The basics of career management:
           -       Careers today
           -       Career development
          Roles in career development
          Managing promotions and transfers:
           -       Making promotion decisions
           -       Handling transfers
          Career management and employee commitment:
           -       The new psychological contract
           -       Commitment-oriented career development efforts

UNIT-6: COMPENSATION
          Establishing Strategic Pay Plans:
           -       Steps in establishing pay rates
           -       Pricing managerial and professional jobs
           -       Competency-based pay
          Pay for Performance and Financial Incentives:
           -       Money and motivation
           -       Employee incentives and recognition programs
                                          5
           -       Incentives for managers and executives
           -       Team/group variable pay incentive plans
           -       Organization-wide variable pay plans
          Benefits and Services:
           -       The benefits picture today
           -       Pay for time not worked
           -       Insurance benefits
           -       Retirement benefits
           -       Flexible benefits programs

UNIT-7: LABOR RELATIONS AND COLLECTIVE BARGAINING
           The labor movement:
            -       Brief history
            -       Why do workers unionize?
            -       What do unions want?
           Unions and the law
           The collective bargaining process:
            -       What is collective bargaining?
            -       What is good faith?
            -       The negotiating team
            -       Bargaining items
            -       Bargaining stages
            -       Bargaining hints
            -       Impasses, mediation, and strikes
            -       The contract agreement
           Grievances:
            -       Sources of grievances
            -       The grievance procedure
            -       Guidelines for handling grievances
           The union movement – today and tomorrow

UNIT-8: ETHICS, JUSTICE, FAIR TREATMENT IN HR MANAGEMENT AND
        EMPLOYEE SAFETY AND HEALTH
           Ethics and Fair Treatment at Work:
            -       The meaning of ethics
            -       Ethics and the law
            -       Ethics, fair treatment, and justice
           What shapes Ethical behavior at Work?
            -       Individual factors
            -       Organizational factors
            -       The Boss`s influence
            -       Ethics policies and codes
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              -       The organization`s culture
             The Role of HR Management in Fostering Ethics and Fair Treatment:
              -       Why treat employees fairly?
              -       HR ethics activities
             Safety laws
             Management commitment and safety
             How to prevent accidents?
             Work-place health hazards – problems and remedies

UNIT-9: MANAGING GLOBAL HUMAN RESOURCES
          HR and the internationalization of business:
           -       The HR challenges of international business
           -       How inter-country differences affect HRM?
          Global differences and similarities in HR practices:
           -       Personnel selection procedures
           -       The purpose of the performance appraisal
           -       Training and development practices
          Staffing the global organization:
           -       International staffing: home or local?
           -       Off-shoring
           -       Values and international staffing policy

RECOMMENDED BOOKS (LATEST EDITIONS)
 Human Resource Management by Gary Dessler; Pearson/Prentice-Hall Pub. ISBN:
  0-13-144097-7.
 Legge, Karen. Human Resource Management: Rhetoric and Realities, Anniversary
  Edition, Basingstoke: Palgrave Macmillan. ISBN 1-403-93600-5.
 A Handbook of Human Resource Management Practice, Armstrong, Michael,
  London: Kogan Page. ISBN 0-7494-4631-5.
 Managing Human Resources by Wayne F. Cascio (International Edition).
 Organizational Success through Effective Human Resources Management by Ronald
  R. Sims, Publisher: QUORUM BOOKS, Westport, London

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