Information about Decision Support Systems
Seminar paper by John C. Andrews
Decision support systems (DSS) are software tools designed to accumulate data regarding a
particular situation. Comprehensive analysis of the situation is then performed. The result is
then used to undertake the proper course of action.
Function and Purpose
There are many types of DSS, and they can be used in different situations. Some may be
created for individuals who are uneasy about using computer technology as a component of
Frequently, the program will utilize databases or spreadsheets to input data. Data entry
procedures are simple. It will also have other aids as data is placed into the fields.
After the data is entered, queries will be possible. You may now post questions to the system.
This enables the user to assess different courses of action. It will also be possible to analyze
the potential consequences if a particular course of action is taken.
The decision support systems can be applied in situations where managerial and executive
action has to be taken. DSS can also be used by site managers, department heads and
DSS can be a handy tool when everyday decisions have to be made at the workplace. DSS can
be designed to function in virtually all situations that require dealing with labor.
HR personnel can utilize DSS that have the information concerning their labor force (i.e.,
laws about employee rights and protection). This will make it easier to implement promotions
and dealing with absences.
It will also make it easier to implement disciplinary action if needed. DSS can also be used by
supervisors. They can be a good way to identify employee weaknesses and strengths. This can
remove a lot of the guesswork involved during employee evaluation periods.
Business Intelligence Systems
In certain quarters, DSS has become known as business intelligence systems. But many
people who have used the software for years still call it DSS. Whether it is DSS or BIS, their
function is still the same. It is aimed at assisting a group to assess the information about the
Of course, having the right information is just one component. The group must also be able to
use the information correctly. The DSS can be used to bolster one’s problem solving skills.
DSS is often utilized when major decisions have to be made. But the system can also be
implemented for regular everyday work. Aside from the instances stated earlier, DSS can be
used when analyzing quantities of raw materials to buy or evaluating sales profits.
The passive DSS present the information without being involved in the decision. Active DSS
offer solutions based on the data provided.
The importance of decision support systems cannot be underestimated. By applying DSS
properly, potential problems can be overcome.