TELLER Reliant Bank is a fast-growing community bank locally owned and operated in Brentwood, TN. We are currently seeking a Teller to join the Reliant Bank team. This is an excellent opportunity for a motivated professional to work in a challenging and rewarding environment. This full time, non-exempt position reports to the Head Teller and Branch Manager. PURPOSE OF JOB Provides excellent customer care to clients in regards to processing daily transactions, addressing inquiries, and resolving problems. Performs all teller duties including but not limited to processing receipt of cash and checks and loan payments. Refers customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations. JOB DUTIES AND RESPONSIBILTIES Provides excellent customer service including recommendation, promotion and selling of appropriate bank products and services. Gathers information needed to efficiently process transactions and requests. Maintains a well-developed, working knowledge of bank products and services through self-motivation, seminars and in-house training Consistently meets or exceeds sales referrals as set by management Balances cash drawer and ATM daily and reports discrepancies to Head Teller as necessary Processes after hour deposit drop and assists customers with safe deposit box entry Receives cash for deposit, verifying amounts and testing for evidence of counterfeiting Receives checks for deposit, examining and verifying checks for proper endorsement or evidence of counterfeiting, and ensuring they are properly negotiable Cashes checks and processes withdrawal requests, paying out money after verification of account ownership, appropriate signatures and/or customer balances Takes maintenance information from customers including address, email and phone number changes Answers incoming calls and assists customers including telephone transfers, resolving account problems, re-ordering checks and processing stop payments Counts and packages currency to ensure amounts do not exceed regulatory limits and ships out mutilated currency Distributes and inventories student savings gift cards, sells cashier’s checks, and redeems bonds Prepares CTR’s, SAR’s and Counterfeit Money Reports and distributes to Head Teller Processes credit card cash advances and Williamson County Property Tax payments Processes daily Teller work through Branch Capture, ensuring all account information is accurate, all transactions balance and the end of day file is received by core processor Ensures teller station is neat, free of confidential information and properly stocked with forms and supplies Participates in bank sponsored events, networking and volunteer opportunities and endorses the Bank’s brand promise at every opportunity Follows all regulatory rules/regulations and Bank security procedures; immediately reporting any suspicious behavior and/or situations that may result in criminal or emergency incidents JOB REQUIREMENTS AND QUALIFICATIONS High school diploma or equivalent professional experience preferred Minimum one year previous teller experience preferred Excellent customer service skills Ability to work flexible hours at main office or different branch locations as necessary Good general math and cash handling skills Knowledge of financial products and services Ability to communicate effectively through both written and oral formats Ability to keep branch security codes/combinations secure and confidential Demonstrate a commitment to accuracy and quality while meeting deadlines Maintain a professional image with public interaction Reliant Bank offers competitive compensation and full benefits including medical, dental, life insurance, long term disability, and 401(k). Qualified candidates may submit their resume via e-mail to HR@reliantbank.com. Reliant Bank is an Equal Employment Opportunity/Affirmative Action Employer.
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