ORANGE COUNTY’S CREDIT UNION
Member Newsletter Winter 2009
Sharpen Your Financial IQ In this Issue
PA G E Of Local Interest Three
2 new branches opened in
2008 – do you know where?
PA G E Optimum Plus Money
3 Market Account Earn
more on larger balances.
PA G E We have money to lend
3 Find out how credit unions
are part of the solution.
Peace of mind when life’s unexpected events happen. PA G E Find out what’s happening
oday, perhaps more than ever,
protecting our family and property
from life’s unexpected events –
up to $1,000 of your deductible.
• Low cost for coverage
4 this Winter in and around
the Credit Union.
unemployment, death, disability, a vehicle • No out-of-pocket expense upon loss of
accident or breakdown - is a major vehicle
concern. Many members have found that • Protects your credit rating
the following products provide peace of Mechanical Breakdown Insurance (MBI)
mind when they need it most. provides better coverage than a dealer’s
Payment Protection is a debt cancellation extended warranty, and typically costs you
product that cancels all or part of your less. We offer four different MBI plans from
eligible loan balance, up to the agreement Standard “powertrain” coverage to
maximum, in the event of death, disability, Supreme “bumper-to-bumper” coverage.
or involuntary unemployment. All plans include reimbursement for
towing/roadside service, rental car,
• Low cost coverage lodging, locksmith, and tire repair*.
• Protects your credit rating and collateral
• Low deductible from $50 - $200 Free to Enjoy
• Easy enrollment
• Choose any licensed repair facility or Sorting out Medicare options can
If your car was stolen or declared a total dealership for service be one of the most confusing
loss due to an accident, you could find tasks ever. Learn about Medicare
• Transferable to a new owner
yourself making payments on a vehicle you and your plan choices at our
no longer own. This happens when the These products and their protection
Medicare Health Services and
actual cash value of your car, as benefits are available to all members of Resources workshop on February
determined by your insurance company, is Orange County’s Credit Union. A Member 17. Go to our Web site or call
less than the dollar amount of your loan. Service Representative can help you obtain (888) 354-6228 ext. 7413 to RSVP.
Guaranteed Asset Protection (GAP) coverage today.
covers the “gap” between the two, plus *Conditions apply, ask for specific details.
Got a Question? Call Us at (888) 354-6228 or visit us at www.orangecountyscu.org 1
Orange County’s Credit Union M e m b e r N e w s l e t t e r
When Looking For A Home Loan Think Of Your Credit Union First
by Jeff Harper, Vice President Lending
ven in today’s economic environment, we’re committed to making homeownership a reality for all our members. Finding the
right home financing is one of the most important decisions most of us will ever make. So, our loan consultants, who are
employees of the Credit Union, are available in the branch or by phone to carefully explain the products we offer and help
you choose the one that’s right for you.
Talk to us even if you just need advice. Whether you’re buying a first home, refinancing
an existing mortgage or buying a new home, we’ll walk you through the process and
give you plain-language explanations of how each loan works, from fixed to adjustable.
Plus, you can depend on your credit union for FREE pre-approvals, so you can shop for
a home you know you can afford.
Member Discounts and Rewards
We want to make sure you’re aware of all that we offer to help you save on your home
loan costs. Automatic payments provide a savings of up to a 0.25% off your rate on
select loan types. And, the option to pay bi-weekly is available at no cost. Typically, other
lenders charge up to $500. A 30-year mortgage can be paid off in as little as 24.3 years
with bi-weekly payments.*
Plus, combined loan and/or deposit balances of $50,000 or more receive Platinum level
• Free Checking and Checks
• 0.25% Rate Discount on Auto and Personal Loans
• Unlimited Free ATM transactions at any ATM**
• Free Online Banking and Bill Pay***
• Free Travelers and Cashiers Checks, Domestic Wire Transfers
To talk to one of our Mortgage Consultants, call us at (800) 506-5070.
* Individual results may vary. Bi-weekly payments available on Adjustable Rate Mortgages and 15-year fixed rate
** Surcharge from another financial institution may apply
*** If Online Bill Payment is not used for 90 days consecutively, a $4.95 per month fee applies
Of Local Interest
Yorba Linda Irvine Norco
Valley View Ave.
Yorba Linda Blvd.
N. Main St
55 405 91
Three new Orange County’s Credit Union branches opened in 2008. If you haven’t had an opportunity to visit one, here’s a reminder of
the new locations. All three branches are open six days a week with extended hours until 7:00 pm Monday through Friday, and until
2:00 pm on Saturday. Irvine and Norco also have the added convenience of Albertsons grocery store locations.
2 Got a Question? Call Us at (888) 354-6228 or visit us at www.orangecountyscu.org
The Latest and Greatest
FREE Children’s Gift Deposit Cards Optimum Plus
The joy of watching your savings grow is fun at Money Market
any age. The Sand Dollar Savings Club is a fun
way to teach kids about good savings habits.
Give the gift that shows you care about their
Make a deposit as a gift to a Member’s Sand $25,000
Dollar Savings Club account, and choose from MINIMUM
special greeting cards to let them know the
date and amount of deposit. The
complimentary cards can be used by parents, grandparents, or any family member who % APY*
wants to make a deposit to the Sand Dollar account. MINIMUM
Stop by any branch to make a “gift deposit” and pick up a complimentary greeting card
for your loved one today!
We Have Money To Lend
While some financial institutions are suffering from a credit
crunch and lack the liquidity to lend, we’re making loans for
cars, homes, and personal items big and small. Credit unions
Be sure to visit our Web site frequently,
were not part of the problem, but we are part of the solution.
or call us at (888) 354-6228, to get the
Our Member Service Representatives will work with you to latest updates on special rates for
create the best loan package to meet your specific needs. deposit products including savings,
We’re helping members get their first loan, we’re helping money market, and term share
members get a new loan, and we’re helping members get a better certificates.
loan. We’re here for you, too. Call us today.
*APY is Annual Percentage Yield as of January 1, 2009. Rates
and terms are subject to change. $2,500 minimum opening
deposit and $2,500 average daily balance needed to avoid
monthly service fee. This is a tiered account.
OCCU is top rate. Why go I am very appreciative of the I opened an account at OCCU about 2 years ago
elsewhere? Everyone I spoke way the Balance counselor and normally conduct my banking at the Anaheim
with at the Fountain Valley took a look at my whole branch. I want to formally thank you and your staff
branch was so pleasant and situation and had the patience for the wonderful customer service you provide. I
forthcoming. Thanks for the to take the information and have always been treated respectfully and kindly.
chance to praise them. tell me how I can improve my During a loan transaction, Edwin skipped his lunch
Mary S., Balboa Island debt to income ratio. He was break and on another occasion stayed after his
very polite and helpful. work hours making it possible for me to deal with
Ruth M., Santa Ana the same person throughout the process which
made my business transaction more pleasant.
Edwin always greets us personally and
communicates with kindness, dignity, and overall
respect that I have never witnessed before. He is
surely an asset to your company.
Jennifer J., Orange
Orange County’s Credit Union M e m b e r N e w s l e t t e r
What’s Happening This Winter DIRECTORY BOARD OF
Call Center, DAN DILLON
and 24-Hour Rate Line Chair
January 2009 (714) 755-5900
Outside the “714” area Vice Chair
JAN College Financing 101 Call Toll Free
22 Learn about budgeting for college education, financial aid, and alternative
funding options. Talk to experts about scholarships, grants, and get
answers to your questions. We’ll be joined by representatives from UCI and
(714) 755-5900, press 2 Treasurer
Santa Ana College, 6:00 p.m., refreshments, Orange County’s Credit Union
Administration Headquarters, Santa Ana, (888) 354-6228 ext. 7413 to RSVP. Loan FAX FRED BRANCA
(714) 755-5900 ext. 7595 MIKE JENSEN
February 2009 Retirement and Investment DICK KATAOKA
FEB Understanding Medicare and Your Plan Choices (714) 755-5900 ext. 7591 FRANK KIM
17 Presented by Frank Von Nostrand, Public Affairs Specialist with the Social
Security Administration, 6:30 p.m., refreshments, Orange County’s Credit
(714) 755-5900 ext. 7596
Union Administration Headquarters, Santa Ana, (888) 354-6228 ext. 7413 Mortgage Lending VICTORIA BEATLEY
to RSVP. (800) 506-5070 Chair
Web Site MAUREEN LI
March 2009 CU Service Centers
(888) 287-9475 LOAN COMMITTEE
MAR Financial Freedom – Getting Out of Debt CO-OP ATM Network BART BARTLETT
18 This interactive workshop will introduce simple strategies to eliminate debt, www.co-opnetwork.org
review budgeting techniques, and everyone will have the opportunity to BRANCHES
create a personalized debt-reduction plan. Orange County’s Credit Union ORANGE COUNTY
Anaheim GROUP, INC.
Administration Offices, Santa Ana, 6:00 p.m., refreshments. 2390 E. Orangewood Ave. A wholly-owned subsidiary
Call (888) 354-6228 ext. 7413 to RSVP. of Orange County’s
Fountain Valley Credit Union
18287 Brookhurst Street
Holiday Closure 1469 S. Harbor Boulevard
Irvine Albertsons Vice Chair
3825 Alton Parkway
January 19 JOHN IAGJIAN
Martin Luther King, Jr. Day Lake Forest
23778 Mercury Road JOHN SAWICKI
M-F 10 a.m. - 7 p.m.
February 16 Sat 9 a.m. - 2 p.m.
President’s Day Long Beach
1802 Ximeno Avenue
While the Credit Union is closed in observance of these holidays, members have full Mission Viejo
28221 Marguerite Parkway
access to their accounts through Orange County’s Credit Union ATMs, Telephone
Banking, and Online Banking services, 24 hours a day, seven days a week including Norco Albertsons
1100 N. Hamner Avenue
holidays. And, most 7-Eleven stores provide surcharge-free ATM and shared branching
access via an automated kiosk. To find the one nearest you, visit our website and click Santa Ana
1721 E. St.Andrew Place
on ATM/Branch Locator, or text MYCOOP (692667) from any cell phone. In the body of
the text include an address (city, state), zip code, or intersection (city, state). 856 N. Ross Street
M-F 9 a.m. - 6 p.m.
Sat 9 a.m. - 2 p.m.
Yorba Linda 28,000 Free ATMs
17504 Yorba Linda Blvd. Nationwide
All branches are open
M-F 9 a.m. - 7 p.m.
Sat 9 a.m. - 2 p.m.
except as noted above.
4 Got a Question? Call Us at (888) 354-6228 or visit us at www.orangecountyscu.org