As part of Witherspoon & Associates's recovery, the agency started using XDimensional Technologies' Nexsure management system. Andrew Wilson, ARM, VP Witherspoon & Associates Inc, saw this as an opportunity to ramp up Witherspoon's use of technology to better service clients and improve internal efficiency. With Witherspoon's interest, XDTI completed development of its SubmissionSuite. As a SubmissionSuite subscriber, Witherspoon worked with XDTI to create the custom forms for the agency's various lines of business: individual dive professional liability, dive store owner/operator, dive boat owner/operator, and individual free diving professional liability applications. In developing the online policy applications, Wilson says SubmissionSuite provides him the flexibility and tools to simplify the language and structure of the application to make it truly user friendly for the dive enthusiasts who visit the Witherspoon Web site. And while this differentiates Witherspoon, Wilson says it also streamlines the internal workflow because the data that is collected via those online applications is Nexsure data. No more duplicate entry.
046-049_rn7 2/22/12 1:41 PM Page 46 TECHNOLOGY
Pages to are hidden for
"PLAYING LIKE THE BIG GUYS"Please download to view full document