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GOLDEN JUBILEE NATIONAL HOSPITAL 1 JOB DETAILS Job Holder Vacant Job Title

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									1.       JOB DETAILS

Job Holder                                          Vacant

Job Title                                           National Project Support Officer - Children and Young
                                                    People with Cancer

Immediate Senior Officer                            National Programme Manager – Children and Young People with
                                                    Cancer

Division                                            North of Scotland Planning Group, NHS Scotland

Location                                            NHS Tayside (with some travel across Scotland)




          2. JOB PURPOSE


To support the continued progression of the Children and Teenagers Scottish Cancer Network (CATSCAN) work streams
during the transition phase for the managed clinical network (MCN) to integrate with a new Managed Service Network
(MSN) structure currently being established by Scottish Government; and subsequently provide ongoing project support
within the context of this new service model.

This will include:

         Providing support to progress the various existing CATSCAN work streams and meet agreed aims and
          objectives.

         Contributing to the development, progression and review of a national programme of work.

         Supporting the development of a multidisciplinary team (MDT) way of working in children and young people’s
          cancer services across Scotland in moving forward with the MSN model.




3. DIMENSIONS


Scottish Cancer Registry data for 2000 to 2004 identifies an average of 150 new cases annually of cancer among
children aged between 0 and 15 years, including non-malignant brain tumours and an average of 40 new cases in
young people between the age of 16 and 18 years.

Currently services for children and young people with cancer in Scotland are delivered through principal treatment
centres and existing shared care arrangements between NHS Boards. Edinburgh, Glasgow, Aberdeen, Dundee,
Inverness, and Dumfries and Galloway are currently involved in delivery of care for this group of patients. One of the
aims of the emerging Managed Service Network will be to deliver a robust and sustainable shared care service model.
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The new service model was confirmed in “Better Health, Better Care: National Delivery Plan for Children and Young
People’s Specialist Services in Scotland” (‘the NDP’), published in January 2009. The NDP identified that services for
children and young people with cancer should develop towards a Managed Service Network, building on the established
National Managed Clinical Network (NMCN) (CATSCAN), and supported by additional investment from Scottish
Government over 3 years.

An Implementation Group to progress the MSN met for the first time in September 2010, and it is intended that the
MSN will be in operation by April 2011, with the aim of moving to full establishment during 2011/12.

The Project Support Officer will support the existing CATSCAN sub-group leads, and the National Programme Manager
in moving towards a new model of service delivery while continuing to progress current national work streams.




        4. ORGANISATIONAL POSITION




                      Director of Regional Planning & Workforce
                  Development – North of Scotland Planning Group
                   (in national role to lead the implementation of NDP
                                   proposals for Cancer)




                             National Programme Manager




                                                                          CATSCAN – National
                                                                         Managed Clinical Network
                                                                              (sub-groups)
                                     Project Support
                                         Officer
                                       (This Post)




        5. ROLE OF THE PAN-SCOTLAND SERVICES


CATSCAN was established in November 2007 with the first meeting of the Executive Group held in January 2008. The
overarching remit of CATSCAN was to co-ordinate a new model of care in Scotland based on the National Institute for
Health and Clinical Excellence (NIHCE) Guidance - Improving Outcomes for Children and Young People with Cancer
(2005), and the National Delivery Plan for Children and Young People’s Specialist Services in Scotland (2009).

The overall aims of CATSCAN are:
 To ensure patients are managed according to evidence-based, nationally-agreed procedures and protocols.
 To enable provision of care for children and teenagers with cancer in as cost effective manner as possible.
 To allow audit of practice and outcomes and hence provide a basis for improving the quality of care.
 To encourage multi-professional care.
 To promote equity of access and service delivery at the most appropriate point of contact (supported by agreed
                                                                                                              2
    clinical standards and transparent service model).

The key CATSCAN objectives are:
 To promote service delivery at the most local point of contact (supported by agreed clinical standards and
   transparent service model).
 To facilitate effective service interfaces and support good practice in multidisciplinary and interagency working both
   in establishment of an NMCN and the service delivery associated with it.
 To facilitate the various strands of user involvement in service delivery and future planning of services (including
   detailed public patient involvement framework) as indicated in HDL MCN guidelines and other associated MCN best
   practice documentation.
 To provide effective governance framework for all strands of clinical practice and include indicators of improved
   clinical effectiveness and research and development practices achieved through establishment of the NMCN.

The CATSCAN Executive Group will support the development of the National Managed Service Network for Children and
Young People’s Cancer, and it is anticipated that CATSCAN will evolve into the Clinical Governance and Quality Group of
the MSN.

As part of the new model, a multidisciplinary team (MDT) way of working will be required to jointly assess all new cases
of cancer in children and young people, and agree on the ongoing treatment and management of each case in
Scotland.

The Managed Service Network Implementation Group will progress the work required to establish a National MDT
approach to patient care. However pan-Scotland MDT meetings will be complex to organise, in terms of the number of
different professionals involved in the care, the information required, ensuring that other clinical commitments are
reorganised to allow clinicians to attend and ensuring that the tele-medicine links are both appropriate and available.



        6. KEY RESULT AREAS

Induction Standards & Code of Conduct

Your performance must comply with the national “Mandatory Induction Standards for Healthcare Support Workers in
Scotland” 2009; and with the Code of Conduct for Healthcare Support Workers.

Planning and organisational
   1. Provide support to the CATSCAN sub-groups during and beyond its transition to the Clinical Governance and
       Quality Group of the emerging MSN.
   2. Support and encourage multidisciplinary/multiprofessional working within the service across Scotland.
   3. Support the development of patient centred cancer services and improvement of patient experience across
       Scotland in line with national policy, standards and clinical evidence base.
   4. Work across traditional organisational and professional boundaries in collaboration with all relevant parties to
       achieve key strategic plans/objectives and help to drive forward service improvement.

Governance
   5. Review systematic quality improvement within an agreed quality framework leading to the delivery of a safe,
      effective, patient centred service.
   6. Ensure that all potential clinical governance issues are raised timeously, and that a system exists for monitoring
      within the network structures that any such concerns are adequately addressed.
   7. Provide support in the development and delivery of a clear and comprehensive annual work programme for the
      CATSCAN sub-groups taking account of local, regional and national priorities and the evolving arrangements for
      establishing an MSN.
   8. Work with project leads to produce a written annual report and make widely available to key stakeholders.



Analytical, Research and Development
                                                                                                                3
    9. Analyse and interpret complex information, including patient specific data, to present service development
        options for consideration by key stakeholders and partners.
    10. Work collaboratively to assist with identifying the type and scope of data required to inform and monitor a
        national MDT way of working.
    11. Work largely unsupervised using sound judgement and planning skills in order to evaluate options and develop
        innovative solutions.

Policy/Service Development
    12. Assist with the development and review of relevant clinical quality standards in conjunction with NHS Quality
        Improvement Scotland.
    13. Coordinate the implementation of the emerging MSN’s aims and objectives in collaboration with key
        stakeholders.
    14. Contribute to influencing local planning and service development within individual NHS Boards, Regional
        Planning and National Planning.
    15. Work collaboratively to assist with the development, maintenance and co-ordination of an MDT approach to
        patient care.

Training and Educational
    16. Devise and deliver training workshops to children and young people’s cancer teams which will assist with
        service improvement.
    17. Advise and support clinical management teams to enable them to make the necessary service changes required
        to deliver a national MDT way of working.
    18. Encourage collaborative working across Scotland to assist with the development of a national MDT way of
        working. Co-ordinate and support participation from local teams.

Information Resources
   19. Lead the development of robust mechanisms which meet the emerging MSN’s information needs for patients
       and health professionals across Scotland in line with the network’s communication strategy.
   20. Develop, maintain and encourage the utilisation of the network’s website.

Finance
   21. Monitor the resource allocated to the project (c. £100k).




        7. ASSIGNMENT AND REVIEW OF WORK


The post-holder will be accountable to the Director of Regional Planning & Workforce Development – North of Scotland
Planning Group (in the role to develop the pan-Scotland implementation plan for children and young people’s cancer
services) through the National Programme Manager, and will work closely with clinical leads, the national Managed
Service Network, and wider clinical community.

‘Better Health, Better Care – National Delivery Plan for Children and Young People’s Specialist Services in Scotland’ sets
out the Scottish Government Health Directorate strategic direction for the delivery of children’s specialist services in
Scotland. It will be the responsibility of the Managed Service Network Implementation Group and emerging MSN to
facilitate the implementation of the strategy.

   The Project Support Officer is responsible for supporting the CATSCAN sub-group leads and the National
    Programme Manager in meeting the recommendations and will assist in the establishment of a nationally
    multidisciplinary way of working for the delivery of children’s cancer services in Scotland.

   Work will be principally generated by the CATSCAN sub-groups, the Managed Service Network, and the National
    MDT Programme Manager.

   The post-holder will work and communicate closely with the CATSCAN sub-groups in the review of work.

                                                                                                                  4
   The post-holder will participate in the NoSPG appraisal scheme. Objectives and targets will be agreed annually with
    the Director of Regional Planning & Workforce Development through the CATSCAN sub-group leads and the
    National Programme Manager, and will be monitored throughout the year. Review of work will be through monthly
    meetings, quarterly performance reviews and by review process with NHS Boards.




8. COMMUNICATIONS AND WORKING RELATIONSHIPS


The post-holder must have excellent verbal and written communication skills, being able to discuss project work
effectively with a wide range of senior individuals across NHS Scotland. In general communication with the following
is required:

        Internal NHS Scotland
The post-holder is required to work closely with CATSCAN sub-group leads, NHS Board Chief Executives, Executive
Directors, senior managers and senior clinicians. Contact with NHS National Services Division, Regional Cancer
Networks, and the emerging National Managed Service Network will also be required.

          External
In order to provide effective support to this national project, the post-holder must communicate well with colleagues in
the Scottish Government Health Directorates; Professional Bodies e.g. Royal Colleges, UK Committees, the voluntary
sector, service users and universities. Contact will be formal and informal.

Due to the pan-Scotland nature of this project, the post-holder will require to work autonomously using advanced
communication skills to manage complex working relationships and communication demands which will ensure cross
boundary collaboration and partnership working. The post-holder will frequently act as the main point of contact for
the CATSCAN sub-groups, and will require to provide support to various national groups and sub-groups in order to
assist in delivering the programme of work required to progress with a multi-disciplinary way of working across
Scotland.




9. MOST CHALLENGING PART OF THE JOB


        Support the delivery of a programme of strategic change with key aims and objectives, and encourage input
        from relevant stakeholders in order to meet specified timeframes.
        Assist with delivering a new way of working through supporting the implementation of strategic plans designed
        to coordinate a major change to the way services are currently configured.

        Manage the demands of large numbers of diverse key stakeholders.

        Help to achieve commitment from the wider NHS Scotland to support the plans to introduce the major changes
        required in order to deliver a new way of working.




                                                                                                                5
10. DECISIONS AND JUDGEMENTS


   The post-holder will require to work autonomously under direction.

   The post-holder will plan tasks, resources and time over the timescale of the CATSCAN transition period, and
    beyond with the Clinical Governance and Quality Group.

   The post-holder will coordinate the work of specific multidisciplinary teams in line with the new national MDT way
    of working.

   The post-holder will require to respond to frequent ad hoc requests from senior management and service staff.



11. SYSTEMS AND EQUIPMENT


He/she will be able to demonstrate excellent IT skills including familiarity, knowledge and /or competence in the following
areas:

   Video and teleconferencing skills, both in term of technical familiarity but also the use of this technology as a
    means of communication;

   Advanced working knowledge of Microsoft Office products, in particular, Excel, Word and PowerPoint.

   A good working knowledge of the internet is also essential as the postholder will be required to download data from
    a variety of NHS related websites (e.g. Information Services Division).

RESPONSIBILITY FOR RECORDS MANAGEMENT

All records created in the course of the business of NHS Tayside are corporate records and are public records under the terms of the
Public Records (Scotland) Act 1937. This includes email messages and other electronic records. It is your responsibility to ensure
that you keep appropriate records of your work in NHS Tayside and manage those records in keeping with the NHS Tayside
Records Management Policy and with any guidance produced by NHS Tayside specific to your employment.




12. PHYSICAL, MENTAL, EMOTIONAL EFFORT

Due to the national aspect of the work the post-holder will be out of the office on a frequent basis and will require to
keep up to date with work back at base while ensuring that they are contactable on a daily basis.

The nature of this post and the complexity may require the need to cope with challenging behaviour when staff and
members of the public are informed of changes to existing services.

Sensitive information needs to be communicated, sometimes to staff and also to patients. A considerable amount of
the information dealt with may be clinically sensitive.




13. ENVIRONMENTAL/WORKING CONDITIONS & MACHINERY AND EQUIPMENT

   Regular travel (Scotland wide) will be required to undertake this post.

   Regular carrying of laptops and projector equipment for presentations.
                                                                                                                            6
   Long periods sitting at computer on a daily basis.

   Daily use of office equipment, including PCs, printers, fax machines.




        14. QUALIFICATIONS AND/OR EXPERIENCE SPECIFIED FOR THE POST

     Educated to degree level or equivalent.

     Proven project management experience and the ability to deliver at a high level within a limited timeframe.

     Evidence of handling health, social care and political agendas.

     Experience of change management with the ability to facilitate change.

     Evidence of working collaboratively with multi-disciplinary groups.

     Knowledge and/or experience in the delivery of children’s cancer services would be an advantage.

     Experience of using advanced communication skills, including motivational skills to encourage collaborative
    working and problem solving across NHS Board boundaries.

     Evidence of organisational skills, statistical knowledge, and written and oral communication skills.

     Experience of collating and presenting complex data.

     Excellent IT skills including a knowledge of Microsoft Office.

       Full current driving licence essential.




14. JOB DESCRIPTION AGREEMENT
A separate job description will need to be signed off by each jobholder to whom the
job description applies.

Job Holder’s Signature:                                                                   Date:

Head of Department Signature:                                                             Date:




                                                                                                               7
    General Conditions of Service

    POST REF NO:                    D/RA/48/11
    JOB TITLE/GRADE:                NATIONAL PROJECT SUPPORT OFFICER, BAND 5
    LOCATION:                       NORTH OF SCOTLAND PLANNING GROUP


    Conditions of Service   The terms and conditions of service for this post are those determined
                             by the NHS Staff Council.
    Remuneration            The current salary scale for the post is £21,176 to £27,625 per annum
                             (pro rata for part-time staff). Placing on the scale on appointment is
                             normally at the minimum but may be higher subject to verification of
                             previous relevant service.

                             Salary is paid monthly by Bank Credit Transfer.
    Hours of Duty           The hours of the post are 37.5 per week.

                                In accordance with Agenda for Change, phased protection arrangements
                                apply to employees transferring from one post to another within their own
                                NHS organisation and within other NHS organisations in the UK, and to full-
                                time and part-time employees, provided the employee is moving to a post
                                with the same full-time hours under the old pay system during the protection
                                period.


                             Start and finish times will be determined by the needs of the service.
    Superannuation          Membership of the NHS Superannuation Scheme is not compulsory but
                             is open to all staff between the ages of 16 and 70 (65 in some
                             instances).

                             The contributions paid are a percentage of superannuable pay, which is
                             essentially basic pay excluding, for example, overtime or travelling
                             expenses.

                             Contribution rates are as follows:

                              Annual Pensionable Pay (Full-time equivalent)            Contribution
                              Up to £20,709                                            5%
                              £20,710 - £68,392                                        6.5%
                              £68,393 - £107,846                                       7.5%
                              £107,847 plus                                            8.5%

                             Contributions are subject to tax relief and reduced National Insurance
                             contributions. NHS Tayside also makes a substantial contribution
                             towards scheme benefits – currently around 14% of basic pay.
   Annual Leave             On appointment = 27 days (pro rata for part-time Staff) or 5.4 weeks per
                             year.

                             After 5 years aggregated service = 29 days (pro rata for part-time staff)
                             or 5.8 weeks per year

                             After 10 years aggregated service = 33 days (pro rata for part-time staff)
                             or 6.6 weeks per year
                                  Public Holidays = 8 days (pro rata for part-time staff) or 1.6 weeks per
                                  year
   References                    All offers of appointment are subject to receipt of satisfactory references
   Occupational Health           All offers of appointment to new entrants to the National Health Service are
    Clearance                     subject to a medical examination. Medical examinations are arranged and
                                  undertaken by the Occupational Health and Safety Advisory Service
                                  (OHSAS).
   Rehabilitation of Offenders   All current or spent criminal convictions, cautions, warnings or any case
    Act 1974 (Exclusions and      pending must be disclosed prior to commencing in employment as
    Exceptions) (Scotland)        detailed on the application form.
    Order 2003
                                  Please note that having a conviction will not automatically debar you
                                  from obtaining employment with NHS Tayside. Careful consideration
                                  will be given to the relevance of the offence to the particular post in
                                  question. However, if you are appointed, and it is found that you did not
                                  reveal a previous conviction your employment may be terminated.
9. Disclosure Scotland            Not required

10. Immigration, Asylum and       It is a criminal offence for an employer to employ anyone who
    Nationality Act 2006                 does not have permission to live or work in the UK.

                                  Shortlisted applicants will be asked to produce specific original
                                  documentation at interview e.g. Passport, or full birth certificate together
                                  with an official document giving the applicants permanent National
                                  Insurance Number and name issued by a Government Agency or a
                                  previous employer, as well as photocopies of these documents.

11. Professional Registration/    New entrants to NHS Tayside will be required to achieve the mandatory
    Induction Standards &         Induction Standards for Healthcare Support Workers (HCSWs) in
    Code of Conduct               Scotland and comply with the Code of Conduct for HCSWs throughout
                                  your employment.
12. Smoking Policy                Smoking is prohibited within NHS premises and grounds.
13. Applications                  Completed forms should be returned to:

                                  recruitment.tayside@nhs.net

                                  or Workforce Services, Level 9, Ninewells Hospital, Dundee DD1 9SY

                                  By closing date of Thursday 12th May 2011

								
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