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The Hoosier Shorthand Reporter 2 0 1 1 – I S S U E 1 S P R I N G 2 0 1 1 THIS ISSUE’S CONT RIBUTERS Tamara J. Brown Kathy Cortopassi President’s Message—Marlana Haig Marlana Haig It takes a great deal have big-bash conven- to run any volunteer tions with A-list speak- Senator Richard Lugar organization, including ers, but we still try to Lisa Migliore Black ISRA. For the board provide valuable semi- alone there are endless nars at a reasonable Mr. Modem e-mails to respond to, cost. To do all this we events to organize, need a dedicated group Nancy Varallo committees to form and of reporters to toss legislation to track. ideas around, make im- ISRA is a small or- portant decisions and ganization in compari- help our convention son with other court chair put everything INSIDE reporting associations together. THIS ISS UE: across the country. thank you very much to In addition to the Officers and 2 There are not as many all those who donate convention committee, Resources people in our great their time to ISRA. we have a membership state as there are in We have several committee chaired by Association 3 others, thus giving us a committees that have Vice President Victoria News lesser number of people formed since our an- Dudeck. The main pur- Etihics First 4 to help run the associa- nual convention in Sep- pose of this committee tion. I recently sent out tember. First and fore- is to vet ideas of how to an e-mail on Facebook most is our convention retain members, en- Word Pairing 5 and a blast to all our committee headed by courage renewals and members regarding the ISRA Secretary Julie also to bring in new Dear Nancy 7 need for additional con- Morgan. The convention members. I have been vention committee committee is one of on a membership com- members. Because I ISRA’s most important mittee before, and I Mr. Modem 8 had sent this request committees, if not the feel like it is the most out two other times, I most important. Every difficult committee that In The 9 was not expecting a year we try to put on a ISRA has, however, Trenches great response. What I convention that is valu- with new ideas and a did receive were sev- able to our members, fresh outlook from new Certification 12 eral responses that gar- that will raise money committee members, Practice nered hope that this for the organization and we’re hoping to come The Last 14 organization does con- that will make reporters up with some great Word tain many members want to attend in the ideas on how to accom- who care about its exis- future. We have had plish our goals during tence and can donate some great conventions this next year. their time to making it in the past few years We have added a better. I was very en- leaving us with the new committee this couraged by everyone thought of how to top year, the fundraising who responded, and I it. We can’t always (Continued on p. 13) 2011– ISSUE 1 Officers and Resources P AGE 2 President HOOSIER SHORTHAND REPORTER is Marlana Haig, CRI published quarterly in the months of March, June, September and December by ISRA. email@example.com ISRA assumes no responsibility for state- ments or claims made in its newsletter and therefore do not express the opinions of Vice President ISRA or anyone associated with ISRA. Victoria Dudeck, RPR, CSR firstname.lastname@example.org Subscription is included in annual member- ship dues paid by a member. Secretary For advertising information, article ideas for future newsletters, and letters to the editor Julie Morgan, RPR please contact the editor, Victoria Dudeck at email@example.com firstname.lastname@example.org. Ad rates are as follows: Treasurer Personal Gram $5 Josephine Ross Classified Ad $10 Business Card Ad $15 email@example.com One-quarter Page $35 One-half page $50 Full page $100 Immediate Past President Joyce Shinault, RPR, CSR Please e-mail ads to firstname.lastname@example.org. email@example.com Make checks payable to ISRA and mail to Josephine Ross, Treasurer, P.O. Box 877, Fishers, IN 46038. Webmaster Bill Morris Featured writers listed on the front page of firstname.lastname@example.org this publication reflect writers featured in the current issue only. Articles are accepted with Newsletter Editor enthusiasm from new writers. Article sub- Victoria Dudeck missions are published at the discretion of email@example.com the newsletter editor and the ISRA board. Committee Chairs Certification Fundraising Marlana Haig Josephine Ross firstname.lastname@example.org email@example.com Convention Membership Julie Morgan Victoria Dudeck firstname.lastname@example.org email@example.com 2011– ISSUE 1 P AGE 3 Making History Permanent - One Voice At a Time The Nation Court Reporters Foundation and tinue this event in years to come, hopefully in more the National Court Reporters Association have part- than one location in the state. United States Senator nered with the United States Library of Congress in an Richard Lugar expressed his appreciation to ISRA for its effort to protect and preserve the rich and extensive organization of the event in a letter, which can be found history of U.S. veterans. Through a project sponsored on the following page. by the Library of Congress, men and women who have Even though the 2010 ISRA event has passed, served the United States in a time of war have commit- you too can help in this endeavor to make history avail- ted their amazing personal histories to recording able to the American public and to researchers. In addi- through personal interviews. tion to the reward of delivering a veteran's voice to th On November 11 , 2010, members from ISRA America, you get other benefits for this educational en- participated in its first “Veterans Day with ISRA.” deavor. For every transcription, up to 10 per three-year Seven veterans from Central Indiana met at the Scot- cycle, of a veteran's tape/CD that you volunteer to tran- tish Rite Cathedral in downtown Indianapolis to have scribe for the Library of Congress through NCRF, you their stories taken down by reporters and videogra- will earn .1 CEU, free of charge. That's up to 1.0 CEU phers. The event was organized by Immediate Past per three-year cycle. Of course, we encourage you to do President Joyce Shinault and several volunteers on her as many as you can. For more information on the VHP, committee. The stories were transcribed by reporters email Beth Kilker, Program Coordinator, at and submitted to the Library of Congress in conjunction BKilker@ncrahq.org or she can be reached at 800/272- with the Veterans History Project. ISRA hopes to con- 6272, ext. 174. 2011– ISSUE 1 P AGE 4 Ethics First By Lisa Migliore Black (Kentucky) committee will be hard at work bers are taken into account. The this year promoting and encour- problems caused by unethical aging involvement among our gifting practices in our industry colleagues and educating on the exists because of the acts of a importance of the Ethics First very few, and I'd like to see the program to members of the bar. numbers of Ethics First partici- More detailed information on pants reflect that they are the “If you don’t go the purpose and intent of Ethics minority. It is my hope that all after what you First can be found by visiting: reporters will become members. http://ncraonline.org/ Each of us must do our part in want, you’ll never ethicsfirst/logo/. After signing upholding the integrity of our on and agreeing to the terms of profession, and this is a great have it. the program, participants are way to demonstrate that com- If you don’t ask, able to download the logo and mitment to the public at large. I'm proud to announce that I've are encouraged advertise their Proudly display that you uphold the answer is been appointed to the NCRA participation. NCRA member- the highest degree of profes- Ethics First committee this year. ship is not a requirement to sign sionalism when it comes to your always no. The first meeting of the commit- up and participation is FREE. gift-giving practices. Let's show tee was held recently, and one Currently, I estimate that the country that Indiana report- If you don’t step of the tasks on the committee's only one percent of NCRA ers and firms are leading the forward, you’re very long to-do list is encourag- membership has signed up for way in ethics. Join today! ing court reporters and firms to Ethics First; that percentage is always in the sign up for the program. The much lower if non-NCRA mem- same place.” ~ Nora November 8, 2010 Roberts Dear Friends and Fellow Veterans: It is with great pride that I commend the Indiana Court Reporters Association for your participation in the Veterans History Project. I am especially thankful that you have chosen Veterans Day to honor these veterans by preserving their stories of service. From the Revolutionary War, to the current Global War on Terror, our veterans have faced harrowing cir- cumstances while defending this country. Even today, thousands of Hoosiers are serving in Iraq and Afghanistan, and in trouble spots around the globe. It is fitting then, to pause in recognition of those who became heroes at times when our nation needed them most. These Veterans History Project interviews ensure that the men and women we honor this today will long be remembered as heroes. I appreciate the efforts of the Court Reporters Association and the many organizations around the state that have joined together to document the stories of Hoosier veterans. By joining with the Library of Congress to include Hoosiers in the Veterans History Project, we are helping to ensure that the contributions of ordinary men and women are not forgotten. Thanks to the generous spirit of Hoosier veterans, Indiana boasts the single largest dona- tion to the Library of Congress, with nearly 10,000 veterans stories already collected. Again, I appreciate the opportunity to share my thoughts with you. Sincerely, Richard G. Lugar United States Senator RGL/ehe 2011– ISSUE 1 P AGE 5 Word Pairing By Tamara Brown, RMR, CRR (Indianapolis) One good tool for finding those elu- Word pairing is easier to implement Pair [S-] with outlines for phrasing sive bursts of writing speed comes in groups. That is to say, the larger "sales." from word pairing. You could say number of combinations using a the- sales force [SFORS] this is just another name for brief ory, the easier it is to remember it on salesman [SMAN] [SMEN] forms, but oftentimes brief forms the fly. For instance, pairing [S-] for sales call [SKAUL] don't have a logic that you can draw "dis" and "mis" in a single stroke can [SKAULZ] on and remember on the fly. Word be applied to a very large group, and sales and marketing [SMARG] pairing is more condensing of a pair once you start using it, it opens up pos- sales manager [SMERJ] of, or a combination of words, that are sibilities for others. It's easy to remem- sales material [SMERLT] frequently heard grouped together. ber because of the frequency with sales meeting [SMAOEGT] For instance, Mr./Ms. can be paired which you write it. [SMAOEGTS] with the name that follows using [S-] agree [GRAE] [GRAED] [GRAEG] salespeople [SPAOEPL] in the outline: [GRAEMT] [GRAEZ] salesperson [SPERN] [MIRL] Miller disagree [SGRAE] [SGRAED] [SPERNZ] [SMIRL] Mr. Miller [SGRAEG] [SGRAEMT] sales plan [SPLAN] In names beginning with S, (Smith) appointment [POIMT] [POIMTS] sales rep [SREP] [SREPZ] include [-F] in the stroke representing disappointment [SPOIMT] Pair [S-] with outlines for "sub." the period in "Mr." characterize [KRAOIKTS] committee [KMAOET] [SM-T] Smith [KRAOIKTD] [KRAOIFRG] subcommittee [SKMAOET] [SMIFT] Mr. Smith mischaracterize [SKRAOIKTS] paragraph [PRAF] Use [SM-] to differentiate between [SKRAOIKTD] subparagraph [SPRAF] Mr. and Mrs. and for problematic [SKRAOIFRG] part [PART] [PARTS] names when the S alone won't work characterization [KAIRGS] subpart [SPART] well or creates a conflict. mischaracterization [SKAIRGS] [SPARTS] [SBROWN] Mr. Brown close [KLOES] [KLOEFD] Pair [S-] or [SH-] in phrases using [SMOUN] Mrs. Brown [KLOEFG] [KLOESZ] "insurance." [SMAIMS] Mr. Amos disclose [SKLOES] [SKLOEFD] insurance agency [SHAEGTS] Pair first and last names that come [SKLOEFG] [SKLOESZ] insurance agent [SHAIGT] up repeatedly in a case. closure [KLOER] [KLOERZ] insurance benefits [SHIBTS] [MIRL] Miller disclosure [SKLOER] [SKLOERZ] insurance broker [SBROERK] [JIRL] John Miller or [DLOER] [DLOERZ] insurance carrier [SKRAER] Pair [DR-] with the name that fol- communicate [KMAOUKT] insurance company [SKPAEN] lows for "Dr." [KMAOUGT] Insurance Company[SKP N] [DRIRL] Dr. Miller [KMAOUNGS] insurance coverage [SKOFRJ] As you start writing these combina- miscommunicate [SKMAOUKT] insurance department [SHURPT] tions in a single stroke, you will im- [SKMAOUGT] insurance policy [SPOLS] mediately notice the fraction of a sec- [SKMAOUNGS] insurance premium [SPRAOEMG] ond of extra time you have to get the inform [FOERM] [FOERMG] Pair [URNS] with phrases ending stroke without error. If you get an un- [FOERMD] [FOERMZ] "insurance." translate the first time you write it, I misinform [SFOERM] [SFOERMG] auto insurance [AURNS] would strongly recommend you enter [SFOERMD] [SFOERMZ] disability insurance [SDURNS] it into the main dictionary, not just the misinformation [SFOERGS] flood insurance [FLAORNS] or job dictionary. Chances are, if you interpret [TERPT] [TERPTD] [FLURNS] wrote it once you will do so again. [TERPGT] [TERPGS] liability insurance [LIRNS] It's one easy global to change the misinterpret [STERPT] [STERPTD] life insurance [LURNS] name if you need to later. [STERPGT] [STERPGS] health insurance [HURNS] If you have a conflict with the understand [NAND] [NANGD] department of insurance stroke, then you must make the deci- [NANDZ] [DPURNS] sion, as you must do all the time, as to misunderstand [SNAND] [SNANGD] property insurance [PRURNS] frequency of use and how to resolve [SNANDZ] the conflict, and with which outline. understood [NUND] misunderstood [SNUND] 2011– ISSUE 1 P AGE 6 Pair the word "Exhibit" using [-BT]. [PLOUNL] plaintiff's counsel emergency room [MAERM] Company Exhibit [C-BT] [JOUNL] general counsel excuse me [SKAOUMS] Defendant's Exhibit [D-BT] [NOUNL] in-house counsel exhumes [SKAOUMZ] Deposition Exhibit [DOBT] [OUNL] outside counsel financial report [FRORT] Joint Exhibit [J-BT] Pair the word "knowledge" with its financial statement [FAIMT] Plaintiff's Exhibit [P-BT] frequent partners. [FAIMTS] State's Exhibit [ST-BT] [YOURLG] your knowledge fire department [FAOIRPT] Union Exhibit [U-BT] [DRELG] direct knowledge first of all [FOIFL] To auto-include exhibit parentheti- [PERLG] personal knowledge for the record [FRORKD] cals, use [-Z] instead of [-S]. I use [KMOLG] common knowledge from time to time [FRAOMT] [P-BTZ] for the auto-include para- [TOURLG] to your knowledge go ahead [GHED] graph for index and [P-BTS] Plain- Pair "account" with its common part- if you know [FAOUN] tiff's Exhibits. ners. I'm sorry [OIRMS] Pair the witness or company name [BOUNT] bank account joint venture [JOIFRT] with [-BT] i.e. Lilly Exhibit [L-BT] [CHOUNT] checking account [JOIFRTS] or Miller Exhibit [M-BT]. [SOUNT] savings account leave of absence [LAFNS] Pair the name with "Hospital" using [JOUNT] joint account letter of intent [LIRNT] [-PT]. Pair "day" and "days" with their com- letter of credit [LERKT] [M-TD] Methodist Hospital mon partners. little bit [LIBLT] [MOPT] [THOID] 30-day lottery ticket [LIKT] [LIKTS] [RAOIL] Riley Hospital [THOIDZ] 30 days not that I'm aware of [NAUFRM] [RAOIPT] [SOID] 60-day not that I know of [NAUFN] [KMAOUNT] Community Hospital [SOIDZ] 60 days not that I recall [NAURL] [KMOPT] [NOIND] 90-day not that I recollect [NAUKT] [SAIFNT] St. Vincent Hospital [NOINDZ] 90 days pain and suffering [PUFRG] [SAIPT] [THAOEDZ] these days parking lot [PAURLT] [SFRANSZ] St. Francis Hospital [THOEDZ] those days power of attorney [POURNT] [SFOPT] Pair "object" and "objection" with police department [PLAOEPT] OTHER COMMON PAIRINGS their common partners. second-to-the-last [SKLAFT] The word "doctor" is commonly [JEFRM] object to form so forth [SOEFRT] paired with things like doctor's office, [JAEFRM] objection to form so to speak [SOEKT] note, and so on. Once you start down [JEFRMT] object to the form square feet [SKWAOEFRT] this pairing path, they will come to [JAEFRMT] objection to the form square foot [SKWAOFT] you more readily with repetition. [JEFRMGS] object to the form of square footage [SKWAOFJ] [DROIMT] doctor's appointment the question State of Indiana [STAIFN] [DROFS] doctor's office [JAEFRMGS] objection to the form State Board [STAIBD] [DRIFT] doctor's visit of the question strike that [STRAOIKT] [DROENT] doctor's note ODDS AND ENDS terms and conditions [TERMGSZ] [DRIBLZ] doctor bills alcoholic beverage [KEFRJ] to my knowledge [TAOJ] [DRAOEMT] doctor's treatment as I understand it [SNAOINT] to the best of my ability [TAOFLT] Along the same line as "doctor," you as you sit here today [SDOI] to the best of my knowledge have similar pairing with "medical." as we sit here today [SWOI] [TAOFJ] [MIBTS] medical benefits back and forth [BAFRT] to the best of my recollection [MURNS] medical insurance black and white [BLAENT] [TAOFLGS] [MAOEMT] medical treatment balance sheet [BLAOET] video deposition [VOEPGS] [MELGS] medical condition [BLAOETS] work product [WORPD] [MIBLZ] medical bills board meeting [BAOEMGT] would you agree [WOUG] [MURLDZ] medical records chain of command [KHAIMD] would you agree with me "Counsel" is a word frequently court reporter [KROERT] [WOUMG] paired with things like "your counsel, credit card [KRARD] you know [YAON] general counsel, defense counsel," [KRARDZ] you know, [YAOUNG] and so on. day to day [DAOT] _____________________________ [YOURNL] your counsel driver's license [DLAOINS] This article appeared in the Journal of the Report- ing and Captioning Professions and has been [DOUNL] defense counsel due diligence [DAOUGTS] reprinted with permission from the author. 2011– ISSUE 1 P AGE 7 Dear Nancy: After being just like anyone else -- she away from court reporting for puts her shirt on one arm at a seven years to raise my fam- time -- except sometimes she ily, I have decided to come forgets to take off her stetho- back to work, but I am really scope and it becomes more nervous and scared. I'm not difficult. But that's her prob- sure how to navigate back into lem, not yours. the freelance field again after That said, being a true profes- so many years, and the poor sional requires commitment to economy doesn't give me any learning the terminology that confidence. I still hold the will come up during a deposi- RPR, but I'm worried about tion. Will you be able to un- new technology and can't just derstand retinoblastoma when jump back in. What would the doctor mumbles it from you recommend? across the room? Do you Signed, Scared-o'-CAT. assist you in coming clean. I know the difference between mean in your writing! If you dysphagia and dysphasia? If Dear Scared-o'-CAT: Clever need to upgrade or purchase not, you may not be able to play on words, scaredy-cat! new software, call your soft- swallow the testimony whole - Wow, I don't think I've ever ware vendor and ask for a or even talk about it. met anyone who is more nerv- demo. They're always willing Are you an RPR, RMR, or ous about working than about to help. And then invest the RDR? All of those tests in- raising children. Becoming a time in a training session with clude a vocabulary sec- mom scared the heck out of one of their trainers. tion. Having great credentials me. CAT software came with I know the economy is slug- helps build confidence, and so a manual, my kids didn't. But gish and agencies aren't quick much of writing great notes is I got lucky, as my husband to hire, but if you sit out with all about your confidence. So says, my kids are great. Why an agency and assure them if you don't have three awe- is it he doesn't credit me with you're striving to be a great some letters after your name, a fine parenting job, and says writer, they will notice. Call get on it. It will boost your I just got lucky? Well, let's often and let them know confidence. not go there. you're available for jobs. Doctors can be tough. But it's The best way to jump back in Sooner or later there will be also true, the more you do is to sit back out. Pretend that day you'll be there just 'em, the easier they are. It's you're a 225 student and head when they need you, and like practicing. The more you to court or to a deposition. If they'll probably keep you do it, the faster (better) you it's writing you're worried around if you do a good job! get. I have found the most about, it will come back, kinda Good luck jumping back in, confident reporters try to spe- like riding a bike. But that and wishing you even more cialize in an area, taking the reminds me of the patient who good luck as you approach the same expert's testimony nu- asked the doc if he'd be able teen years. Yikes! merous times, and often get- to play the piano after sur- =================== ting requested by the doc- gery. The doc assured him he Dear Nancy: I HATE doctor's tor! Those reporters work would. The patient thought depositions. How do I over- to build their dictionaries big- that was great, since he could- come that fear? ger and better than anyone n't play before surgery. (bada- Signed, Debbie Doesn't Do else. (They're the really cool boom.) Doctors ones who can write ferrugi- How was your writing seven nous bodies in one stroke.) years ago? If it wasn't clean, Dear Debbie Doesn't Do If you work with doctors spo- spend time with a mentor or Doctors: The first thing to radically, it may not be feasi other professional who can remember is that a doctor is (Continued on page 13) P AGE 8 2011– ISSUE 1 Ask Mr. Modem! – February 2011 if you're planning to send them by email. Mr. Modem’s DME (Don’t Miss ‘Em) www.MrModem.com Most digital cameras have a setting for Sites of the Month that, but instead, many people send higher Review Windows Updates resolution photos that are great for making 10MinuteMail.com prints, but often result in huge files or dis-A disposable email address can help keep Q. I’ve installed a number of Windows played photos. you off spammers’ lists. By providing this updates, but I can’t remember which type of address when shopping online, for ones I have installed. Is there some- You can resize the photos yourself, though example, you can still receive a purchase where I can check to determine which you might want to politely suggest that the confirmation, but avoid subsequent spam updates have been installed? sender actually open the manual that came or follow-up solicitations. 10MinuteMail, with his or her camera and learn how to as its name suggests, exists for 10 minutes. A. If you’re using Windows XP, go to take low-resolution photos, or determine It's free, so just go to the site and you will your Control Panel and click Add/Remove what settings might exist for that specific be assigned an email address. Any email Programs. Place a check mark in the box purpose. Some cameras have an “Email” sent to this address will appear on the labeled “Show Updates.” Any installed setting which produces low-resolution 10MinuteMail Web page where you can updates, and their respective date(s) of photos, perfect for emailing. read it, click on links, and even reply, but installation, will be displayed for your re- the email address will self-destruct after 10 view. If you’re using Vista, go to Control If you are the recipient of a super-large minutes, vanishing without a trace. You Panel > Programs & Features. Under photo, Shrink Pictures can, however, click to obtain an additional “Tasks” on the left, select “View Installed (www.shrinkpictures.com) is a Web-based 10 minutes, which is kind of like a snooze Updates.” Windows 7 users, click Start service that enables you to reduce the size alarm, but without the annoyance.. and in the Search field, type “View in- of digital photos. No software is required http://10minutemail.com stalled updates” to navigate to that area. and the service is free. As an alternative, Resize2mail.com (www.resize2mail.com) Paper-Cut Sculptures is also free. Senders of photos would be It doesn’t require a lot of expensive mate- Q. I am trying to retrieve some infor- well advised to use either of these sites rial to create great art, just an incredible mation from a Web site and have been before sending photos. amount of imagination and talent. Check informed that in order to do this, my out the work of sculptor Peter Callesen, browser (Firefox) must have pop-up My suggestion for anybody who wants to who uses single sheets of paper to create blocking enabled. I don't know how to share photos with others is to simply use astonishingly intricate "Paper-cut Sculp- do this. Can you help, Mr. M? one of the free, online photo albums such tures.” (After years of intensive practice as Snapfish (www.snapfish.com), Shutter- and significant blood loss, I am proud to A. The message you received probably fly (www.shutterfly.com), PhotoBucket say that I have mastered the “paper-cut” asks you to disable (not enable) pop-up (www.photobucket.com), or Picasa (http:// portion of his technique.) blocking in order to allow a pop-up re- picasa.google.com). Once uploaded, you http://oddee.com/item_89460.aspx quired by the site in question. Either way, can simply send the Web address to others, click Tools > Options > Content tab. who can then view your photos online, Gas Prices rather than having to fuss with download- Now that gasoline prices are on the way up Rather than remove the check mark beside ing and resizing. Photos can also be posted again, there are a number of sites that can “Block pop-up windows” which would on one's Facebook page or other similar help you track down the lowest prices in then allow pop-ups to appear on any and “social media” site. your area or while on the road, if you're all Web sites, click the Exceptions button traveling. Several of the more popular gas- and add an exception by typing in the Web price monitoring sites include: Gas- site address of the site (or sites) from Q. How can I convert ALL CAPS to an Buddy.com, MapQuest Gas Prices (http:// which you do want to permit pop-ups. Initial Cap and the rest of the letters in gasprices.mapquest.com), GasPrice- lower case when working on a Word Watch.com, and FuelEconomy.gov. document? Q. When I receive photos by email, they For plain-English answers to your ques- are very large. Too large. Is there a way A. In Word, SHIFT + F3 is the case tog- tions by email, plus great computing tips, that the photos can be made smaller? gle, so just select (highlight) the words you subscribe to Mr. Modem’s award-winning Thanks in advance for your help, Mr. want to change and press SHIFT + F3 to WEEKLY newsletter. Subscribe using M. switch between ALL UPPER, all lower, or Promo Code 0847 and receive a free Initial Capitalization, also known in the biz month (four weekly issues!) with your six- A. The problem with super-large photos as “nish caps.” month subscription. To view a sample is- usually lies with the senders of those pho- sue or subscribe, visit tos. It's best to take low-resolution photos www.MrModem.com. 2011– ISSUE 1 P AGE 9 IN THE TRENCHES My Rants – er, Motivational Messages By Kathy Cortopassi, CBC, RMR, CCP, CRR (Dyer) The only three constants tional association. And professional ER providers have about life: Taxes, Death and their own association. CHANGE! And these three words Set a goal to pass the cert you need and BEGIN conjure up such fear in most of us, practicing NOW to accomplish that goal. No, you don’t don’t they? I dare not choose to need to invest in tapes/CDs. Go to the school you talk about the first one lest I get graduated from. I’m sure they’ll let you borrow some goons at my front door ready to OR allow you access to their database or school lab to lock me up for preaching anarchy. practice in. What a great example you’d be to those stu- The second word is too fresh in dents, by the way!!! You could even mentor them while my mind as I just lost yet another you’re there!! You’ll feel DOUBLY better about your- “family” member – this one an self if you’d HUMBLE yourself to do this. Are you too adopted grandpa. So today I’ll PROUD to do this, though? Too embarrassed? Maybe cover the dreaded word CHANGE. that’s why CHANGE is a nasty word to you. Swallow Why are we so afraid of change? All it does is that pride and do whatever it takes to get the speed prac- keep us from experiencing new and exciting things in tice you need. Or you could ask around on forums or life. It adds excitement back to what has undoubtedly with coworkers: Do you have any practice tapes I could become the doldrums, a monotonous – but comfortable – use for a month? Or search online for cheap ones on boring life. Yes, one full of many things to do; but as sale. I BET there’s some on eBay. EVERYTHING is I’ve measured them up against the 100-year scale (in 100 on eBay these days. Or Craigslist. years, how much of your duties every day really would Then brush up on your spelling and grammar matter?), little we do is truly important. So, my question skills so you can pass the Written Knowledge Test. to you is: WHY NOT CHANGE? About 30 percent is spelling, 30 percent grammar and the Change what you’re doing. If you continue to rest a combination of ethics and common sense rules. do what you’re currently doing or have always done, Read NCRA’s Professional Ethics and what NCRA sug- you’ll continue to get what you’ve always received. Not gests as study material. Ask those who passed it for their making the money you want, perhaps? CHANGE! Not advice on what to study. But don’t overdo this; most “moving up the ladder” like you’d hoped? CHANGE! people find the WKT the easiest part of the exams. Fo- Not excited about your job anymore? CHANGE! Feel- cus mainly on feeling comfortable and confident in writ- ing your skills dropping? CHANGE! ing the speeds of the certification test you made as your How do I propose you change? First, set a goal goal to pass. for yourself of passing “A” certification test this year, Now do some visualizing. This, too, requires whether it be Illinois’ CSR or an NCRA exam. Now, for CHANGE. You need to see yourself differently. You you money grumblers out there, the “but I’d have to join need to SEE yourself as an RPR (or whatever your goal NCRA first” argument is getting blown to dust soon. is). Make a mock certificate and place it on the wall and You will be able to PAY just to take the certification mirror and closet door – all the common areas of your exam. IF YOU PASS, then you will have to join NCRA. home and office that says, _______ (your name), RPR I say this is a “Pay to Play” scenario. Nice for the cheap- (or appropriate cert) and put the date of the exam you skates out there, but my personal opinion is: You’re rob- plan to take. SEE yourself as this person. Feel it. Ac- bing yourself of many lessons you could be learning by cept it as part of who you are. Believe you will BE that being a member, let alone miss out on great networking person. Hold your head high, shoulders back, smile and opportunities, and the professional prestige of belonging put fear in its place: In the corner or the trash where it to YOUR profession’s associations. Think about it: belongs. Fear is the OPPOSITE of trust, of love and of What would you think of a doctor who did not belong to confidence. If you allow fear ONE INCH of space in any medical associations? Who didn’t hold a Board Cer- your head, heart and psyche, you’re opening the door to tification? You think less of him/her and you know it. failure. You are taking down those certificates you made They likewise think this about YOU if you do not belong and saying to yourself DEFEATING thoughts, instead. I to YOUR – yes, YOUR – national association, IF you say YOU ARE WORTH IT! YOU DESERVE IT! are a shorthand writer and in the court reporting, CART YOU ARE GOOD ENOUGH TO DO THIS! YOU or captioning professions. NCRA IS your association, CAN AND YOU WILL PASS THIS TEST AND WILL whether you are professional enough to belong to it or NOT LET FEAR IN THE DOOR! not. If you are a voicewriter, then NVRA is YOUR na- (Continued on the next page) 2011– ISSUE 1 P AGE 10 IN THE TRENCHES (continued from page 9) I put up to protect myself from verbal attack. You know which ones I’m talking about – you have them, too. It is Same with “test nerves.” When you go to the only because I CARE about you being the best “you” room in which you will take this exam, open the door. that you can be, of climbing the highest mountain you Pause before entering. Mentally think this, audibly can climb, of achieving things you never dreamed you speak it – but most importantly, MEAN IT – say and could accomplish. If I can be just one small part in help- think this, “Fear and Test Nerves, you’re outta here! Go ing to make that happen, losing the two hours’ sleep it back to the car where you belong. I am taking Confi- took me to write this article was worth it. YOU are dence with me in this room. You are not welcome here worth it, regardless. You are made in the image of God. in this room or in my mind. “ And walk through that That means you are special, unique and one-of-a-kind. I door knowing you can do this. want to see you succeed. But I can’t do the “succeeding” Last CHANGE you need to make also requires for you. You must prove your mettle here. If many of imagination. Why, when we were children, did we have you reading this are not taking exams because you have so much imagination? Why did we allow it to dwindle achieved many already, great. Then FIND ANOTHER to practically nothing???? Bad, bad, bad. Find a child GOAL. How about a Bachelor’s Degree? Master’s? and spend a day pretending with them!!!! Then IMAG- Where there is no vision, the people perish INE your phone ringing with more requests for better (Proverbs 29:18). Vision means goals, dreams, aspira- jobs. IMAGINE your bank deposits growing. IMAG- tions. Perish means die, wither away, lose its signifi- INE the new suit you will buy with shoes, purse and nail cance/importance, succumb, quit, to become destroyed polish to match (for you ladies, of course – guys, I or ruined. strongly suggest you skip the purse and nail polish!). Can you see now why I am pushing you to get a IMAGINE how good you will feel wearing that suit the vision? To get creative again? To set goals and work day after you received the results that YOU PASSED toward achieving them? If you personally “become de- THE TEST!!! IMAGINE the cheers and congrats from stroyed or ruined”, so will our profession. And it’s hap- all your friends, family and coworkers. But this is where I stop. This is where I need pening, oh, it’s happening. But I for one am not going to YOU to imagine with me. What kind of attention do you sit around and LET it happen. I will do all I can to moti- think you would want from your peers? From NCRA? vate, encourage, uplift you in these articles, even by From ISRA? From your coworkers? What could we do showing you my dirty laundry – well, my mistakes, blun- to make you feel a lot more excited about passing this ders, etc. It shows my humanity. I may compete in the test? How could we make it seem like more of an ac- Speed Contest now, but I make probably the most mis- complishment? More exciting? Something more worth celebrating? What could we do to get more people ex- takes of anyone I know. I may be a very accurate writer, cited (or at least motivated – there IS a difference!) to but I make the silliest word boundary errors still! I may take their certification exams? What can we do to get be pretty tech savvy, but my computers still crash. It’s more reporters INVOLVED in our associations – or at the Charlie Brown in me, I guess. But I keep trying to the very least just to join? kick that football, doggone it!!! One of these days I will, Before you lose those creative juices from all I just know it! this imagining I’ve asked you to do, please take a few minutes to answer those questions for me. Send your answers via voicemail to 219-865-7837 or email RPR, RMR, or CRR in your future? firstname.lastname@example.org or snailmail, 1511 E. Valley Kathy Cortopassi is a Place, Dyer IN 46311. committee member of I will send everyone who answers the questions the Peer-to-Peer Mentor- something from either Creative Memories or Mary Kay – ing Committee of NCRA. IF you send me your snailmail address. For the top three One of the members, contributors, I will make it a gift worth your while and Geanell Adams, came up will submit the winning ideas in my next article, along with the pictures of what I gave you. If you’d be so kind with a practice schedule to send me a picture with you holding the item, that a working reporter could would be better (I hope with a big smile on your face!). use to "gear up" to take Now, to everyone: Thank you for reading my their certification test. It rants month after month and putting up with me. Some- can be found on the next two pages. Use times baring your soul to the world is dangerous; it it as a guide and a motivator as you work means I must take the shield off and let down the barriers towards your next certification! 2011– ISSUE 1 P AGE 11 2011– ISSUE 1 P AGE 12 2011– ISSUE 1 P AGE 13 President’s Message (Continued from page 1) Dear Nancy (Continued from page 7) Committee headed by Treasurer Josephine ble to specialize. But take a moment the night be- Ross. The committee’s intention is to find sim- fore, Google the doctor's name and find out what ple, effective ways to raise money for ISRA. her specialty is. Then search out terminology in We don’t know what kind of difficulties our pro- that specialty, and spend some time creating briefs for some of the words and adding them to your dic- fession will be facing in the future, and we tionary. If you do that, even if the doctor doesn't want to be prepared to hire lobbyists if need say those particular words, I guarantee you will go be to help us fight for reporting in Indiana. So into the deposition more confident than you've ever far our legislation has been handled by volun- been. And if that doesn't work, take two aspirin teers, but we don’t know if that will always be and call me in the morning. as effective as we need it to be. ================================ Lastly we have the certification committee, Dear Nancy: Two defense attorneys objected to headed by myself. Currently we have a small the introduction of a document. The judge says to committee, and we would like to see that num- plaintiff’s attorney, “You have [counsels’/counsel’s] ber rise. We have a better grasp on how things objections.” I’m not sure whether to transcribe it work in our state legislation as we continue to as a singular possessive or plural possessive. I am work within it. Currently there is language be- inclined to go with plural possessive, You would ing introduced into the judicial branch of our have counsels' objections, but counsel is already state government. The language itself does need to be adjusted, and we are working on a plural, like children, so I'm thinking I need to tran- compromise that will benefit our needs as well scribe it as counsel's. I can’t decide and I need as the expectations and limitations of the your opinion. State. Signed, In Conflict with Myself Committee work does take a little time out of your life, but it is rewarding and should Dear In Conflict with Myself: Counsel is both a never be overwhelming, especially with the singular and plural noun (unlike children which is current committees ISRA has developed. All always plural.) More like sheep. You can have a meetings are held via conference call where members express ideas and concerns, make sheep or many sheep. So a wolf in sheep’s clothing decisions and are assigned a small duty re- is the same construction as many wolves in [many] garding their specific committee. It should sheep’s clothing. Therefore, your first choice, coun- never feel overwhelming, and you can always sel’s objections, would be grammatically correct. tell your committee chair that you would prefer to handle something different if the job as- But since this is an advice column, remember, if signed to you does not fit your schedule, per- counsel (singular) is a wolf, his objections will have sonality or strengths. some teeth. And if counsel are sheep (plural), the Please consider joining an ISRA committee. objections probably make for a baaaaad argu- We could always use more help. Now that you ment. BUT, if counsel’s a fox and he’s single … know the specific things that each committee well, you get the point!! is looking for, you can make an informed deci- sion about where to get involved. You can e- mail me regarding any of the ISRA commit- Nancy Varallo RDR/CRR/FAPR, owner of Court tees, and you can also find the e-mail ad- Reporting Management Services, LLC, offers dresses of all our committee chairs here in the customized business and office management newsletter. services to court reporters and reporting Thank you to all our volunteers. We could agencies. Nancy has been a court reporter not do it without you. since 1979, and has trained hundreds of ************************************* court reporters, and fielded thousands of Marlana Haig, CRI (Noblesville) questions from reporters. Please ask your ISRA President question at www.dearnancy.com. 2011– ISSUE 1 P AGE 14 The Last Word Thanks to Tiffany Thompson, Official Court Reporter (Missouri) What is the most unusual location of a job you have reported? Text your answer to 219-614-8826. We will print the answers in a future news- letter edition. All identities will remain anonymous.
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