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PMI and KRA Automated Ver 2012

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PMI and KRA Automated Ver 2012 Powered By Docstoc
					           Enter data as per the process requirement
           Formulae / do not edit

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The sum of all weightages should not exceed 100%
SLA is the minimum requirement or the client SLA
Max is the highest score ever achieved or the highest one can achieve


Data Sheet
Enter Agent Names only in Month 1 in the 'Define' Sheet, it will automatically replicate for Month 2 and 3

Agent PMI / KRA Sheets
Every time you change the name of the agent in 'Define' Sheet, the appropriate 'Agent PMI / KRA Sheet' will upda
Every time the above is done, please go the respective sheet, hit F2 on the agent name and press enter. This will a

THIS SHEET CAN BE USED ONLY FOR 17 AGENTS MAX.
PLEASE DO NOT DELETE ANY ROWS OR COLUMNS IN THE SHEETS
plicate for Month 2 and 3


'Agent PMI / KRA Sheet' will update the agent name automatically
t name and press enter. This will auto update the sheet name with the agent name.
             Objective Parameters
             Productivity

Business
             Managerial Points
             Quality
             Consultations / Life Check
             Post Discharge TAT

             People Parameters
             Leaves
People




             Unauthorized Absence
             NCNS
             Tardies

             Subjective Parameters
Management




             Reports
             Process Improvement
             Initiatives
             Innovation
       Objective Parameters
                              Jan-11                                                                 Business                                                                            People                                                         Management
       Agent Name                      Emp ID         Productivity         Managerial Points          Quality       Consultations / Life Check Post Discharge TAT   Leaves   Unauthorized       NCNS     Tardies           Reports       Process Improvement       Initiatives        Innovation                    Description
                                                                                                                                                                                                                                                                                                       Subjective Gradation               Explanation
                                                Weightage Min      Max    Weightage Min Max    Weightage Min Max Weightage Min Max Weightage Min Max Weightage Limit Weightage Limit Weightage Limit Weightage Limit Weightage Gradation Weightage Gradation Weightage Gradation Weightage Gradation        NI        Needs Improvement                       Has consistenly under-performed. Inspite of feedbacks, same errors repeated
100%   Agent 1                                   25.00%    89.46 120.4                          20.00%     95% 100%                             20%      95% 100% 10%      6  15%       3                              10%                                                                                 ME         Meets Expectations            Permance is statisfactory though with very few errors. Feedback is implemented but no innovation
  0%   Agent 2                                                                                                                                                                                                                                                                                              EE       Exceeds Expectations                Performance is without error. Innovates and already given data/scenario/circumstance
  0%   Agent 3                                                                                                                                                                                                                                                                                             OS             Outstanding            Performance is without error. Innovates and brings in new changes which have an impact on the process
  0%   Agent 4
  0%   Agent 5
  0%   Agent 6
  0%   Agent 7
  0%   Agent 8
  0%   Agent 9
  0%   Agent 10
       Agent 11
       Agent 12
       Agent 13
       Agent 14
       Agent 15
       Agent 16
       Agent 17

       Objective Parameters
                              Feb-11                                                              Business                                                                     People                                                                Management
       Agent Name                                      Productivity         Managerial Points       Quality   Consultations / Life Check Post Discharge TAT Leaves Unauthorized        NCNS           Tardies           Reports       Process Improvement       Initiatives        Innovation
                                                Weightage   Min     Max   Weightage Min Max Weightage Min Max Weightage Min Max Weightage Min Max Weightage Limit Weightage Limit Weightage Limit Weightage Limit Weightage Gradation Weightage Gradation Weightage Gradation Weightage Gradation
 0%    Agent 1
 0%    Agent 2
 0%    Agent 3
 0%    Agent 4
 0%    Agent 5
 0%    Agent 6
 0%    Agent 7
 0%    Agent 8
 0%    Agent 9
 0%    Agent 10
 0%    Agent 11
       Agent 12
       Agent 13
       Agent 14
       Agent 15
       Agent 16
       Agent 17

       Objective Parameters
                              Mar-11                                                              Business                                                                     People                                                                Management
       Agent Name                                      Productivity         Managerial Points       Quality   Consultations / Life Check Post Discharge TAT Leaves Unauthorized        NCNS           Tardies           Reports       Process Improvement       Initiatives        Innovation
                                                Weightage   Min     Max   Weightage Min Max Weightage Min Max Weightage Min Max Weightage Min Max Weightage Limit Weightage Limit Weightage Limit Weightage Limit Weightage Gradation Weightage Gradation Weightage Gradation Weightage Gradation
 0%    Agent 1
 0%    Agent 2
 0%    Agent 3
 0%    Agent 4
 0%    Agent 5
 0%    Agent 6
 0%    Agent 7
 0%    Agent 8
 0%    Agent 9
 0%    Agent 10
       Agent 11
       Agent 12
       Agent 13
       Agent 14
       Agent 15
       Agent 16
       Agent 17
Process Name           ABCD                       Manager/TL          Pratap James

Objective Parameters
January-11                                                              Business
Agent Name            Productivity        Managerial Points           Quality               Consultations / Life
Define Points     2.5     3.5      4.5  2.5     3.5        4.5    2.5   3.5      4.5         2.5
Band            Band 1 Band 2 Band 3 Band 1 Band 2 Band 3 Band 1 Band 2 Band 3             Band 1
Agent 1          89.46 95.65 114.22    0.00    0.00       0.00 95.00% 96.00% 99.00%         0.00
Agent 2            0       0        0  0.00    0.00       0.00  0.00% 0.00% 0.00%           0.00
Agent 3            0       0        0  0.00    0.00       0.00  0.00% 0.00% 0.00%           0.00
Agent 4            0       0        0  0.00    0.00       0.00  0.00% 0.00% 0.00%           0.00
Agent 5            0       0        0  0.00    0.00       0.00  0.00% 0.00% 0.00%           0.00
Agent 6            0       0        0  0.00    0.00       0.00  0.00% 0.00% 0.00%           0.00
Agent 7            0       0        0  0.00    0.00       0.00  0.00% 0.00% 0.00%           0.00
Agent 8            0       0        0  0.00    0.00       0.00  0.00% 0.00% 0.00%           0.00
Agent 9            0       0        0  0.00    0.00       0.00  0.00% 0.00% 0.00%           0.00
Agent 10           0       0        0  0.00    0.00       0.00  0.00% 0.00% 0.00%           0.00
Agent 11           0       0        0  0.00    0.00       0.00  0.00% 0.00% 0.00%           0.00
Agent 12           0       0        0  0.00    0.00       0.00  0.00% 0.00% 0.00%           0.00
Agent 13           0       0        0  0.00    0.00       0.00  0.00% 0.00% 0.00%           0.00
Agent 14           0       0        0  0.00    0.00       0.00  0.00% 0.00% 0.00%           0.00
Agent 15           0       0        0  0.00    0.00       0.00  0.00% 0.00% 0.00%           0.00
Agent 16           0       0        0  0.00    0.00       0.00  0.00% 0.00% 0.00%           0.00
Agent 17           0       0        0  0.00    0.00       0.00  0.00% 0.00% 0.00%           0.00

Objective Parameters
February-11                                                                 Business
Agent Name            Productivity         Managerial Points               Quality          Consultations / Life
Define Points     2.5     3.5      4.5   2.5     3.5        4.5     2.5      3.5     4.5     2.5
Band            Band 1 Band 2 Band 3 Band 1 Band 2 Band 3         Band 1   Band 2 Band 3   Band 1
Agent 1            0       0        0  0.00%   0.00%      0.00%   0.00%    0.00% 0.00%     0.00%
Agent 2            0       0        0  0.00%   0.00%      0.00%   0.00%    0.00% 0.00%     0.00%
Agent 3            0       0        0  0.00%   0.00%      0.00%   0.00%    0.00% 0.00%     0.00%
Agent 4            0       0        0  0.00%   0.00%      0.00%   0.00%    0.00% 0.00%     0.00%
Agent 5            0       0        0  0.00%   0.00%      0.00%   0.00%    0.00% 0.00%     0.00%
Agent 6            0       0        0  0.00%   0.00%      0.00%   0.00%    0.00% 0.00%     0.00%
Agent 7            0       0        0  0.00%   0.00%      0.00%   0.00%    0.00% 0.00%     0.00%
Agent 8            0       0        0  0.00%   0.00%      0.00%   0.00%    0.00% 0.00%     0.00%
Agent 9            0       0        0  0.00%   0.00%      0.00%   0.00%    0.00% 0.00%     0.00%
Agent 10           0       0        0  0.00%   0.00%      0.00%   0.00%    0.00% 0.00%     0.00%
Agent 11           0       0        0  0.00%   0.00%      0.00%   0.00%    0.00% 0.00%     0.00%
Agent 12           0       0        0  0.00%   0.00%      0.00%   0.00%    0.00% 0.00%     0.00%
Agent 13           0       0        0  0.00%   0.00%      0.00%   0.00%    0.00% 0.00%     0.00%
Agent 14           0       0        0  0.00%   0.00%      0.00%   0.00%    0.00% 0.00%     0.00%
Agent 15           0       0        0  0.00%   0.00%      0.00%   0.00%    0.00% 0.00%     0.00%
Agent 16           0       0        0  0.00%   0.00%      0.00%   0.00%    0.00% 0.00%     0.00%
Agent 17           0       0        0  0.00%   0.00%      0.00%   0.00%    0.00% 0.00%     0.00%
Objective Parameters
March-11                                                                    Business
Agent Name            Productivity         Managerial Points               Quality          Consultations / Life
Define Points     2.5     3.5      4.5   2.5     3.5        4.5     2.5      3.5     4.5     2.5
Band            Band 1 Band 2 Band 3 Band 1 Band 2 Band 3         Band 1   Band 2 Band 3   Band 1
Agent 1            0       0        0  0.00%   0.00%      0.00%   0.00%    0.00% 0.00%     0.00%
Agent 2            0       0        0  0.00%   0.00%      0.00%   0.00%    0.00% 0.00%     0.00%
Agent 3            0       0        0  0.00%   0.00%      0.00%   0.00%    0.00% 0.00%     0.00%
Agent 4            0       0        0  0.00%   0.00%      0.00%   0.00%    0.00% 0.00%     0.00%
Agent 5            0       0        0  0.00%   0.00%      0.00%   0.00%    0.00% 0.00%     0.00%
Agent 6            0       0        0  0.00%   0.00%      0.00%   0.00%    0.00% 0.00%     0.00%
Agent 7            0       0        0  0.00%   0.00%      0.00%   0.00%    0.00% 0.00%     0.00%
Agent 8            0       0        0  0.00%   0.00%      0.00%   0.00%    0.00% 0.00%     0.00%
Agent 9            0       0        0  0.00%   0.00%      0.00%   0.00%    0.00% 0.00%     0.00%
Agent 10           0       0        0  0.00%   0.00%      0.00%   0.00%    0.00% 0.00%     0.00%
Agent 11           0       0        0  0.00%   0.00%      0.00%   0.00%    0.00% 0.00%     0.00%
Agent 12           0       0        0  0.00%   0.00%      0.00%   0.00%    0.00% 0.00%     0.00%
Agent 13           0       0        0  0.00%   0.00%      0.00%   0.00%    0.00% 0.00%     0.00%
Agent 14           0       0        0  0.00%   0.00%      0.00%   0.00%    0.00% 0.00%     0.00%
Agent 15           0       0        0  0.00%   0.00%      0.00%   0.00%    0.00% 0.00%     0.00%
Agent 16           0       0        0  0.00%   0.00%      0.00%   0.00%    0.00% 0.00%     0.00%
Agent 17           0       0        0  0.00%   0.00%      0.00%   0.00%    0.00% 0.00%     0.00%
                                                                                               People
Consultations / Life Check         Post Discharge TAT          Leaves                Unauthorized Absence
            3.5         4.5       2.5      3.5     4.5 -2    1        3    4.5    -2      1        3
         Band 2       Band 3   Band 1 Band 2 Band 3 Band 1 Band 2 Band 3 Band 4 Band 1 Band 2 Band 3
           0.00        0.00    95.00% 96.00% 99.00% 6.01     6        3   1.00    4       3       2
           0.00        0.00     0.00% 0.00% 0.00% 6.01       6        3   1.00    4       3       2
           0.00        0.00     0.00% 0.00% 0.00% 6.01       6        3   1.00    4       3       2
           0.00        0.00     0.00% 0.00% 0.00% 6.01       6        3   1.00    4       3       2
           0.00        0.00     0.00% 0.00% 0.00% 6.01       6        3   1.00    4       3       2
           0.00        0.00     0.00% 0.00% 0.00% 6.01       6        3   1.00    4       3       2
           0.00        0.00     0.00% 0.00% 0.00% 6.01       6        3   1.00    4       3       2
           0.00        0.00     0.00% 0.00% 0.00% 6.01       6        3   1.00    4       3       2
           0.00        0.00     0.00% 0.00% 0.00% 6.01       6        3   1.00    4       3       2
           0.00        0.00     0.00% 0.00% 0.00% 6.01       6        3   1.00    4       3       2
           0.00        0.00     0.00% 0.00% 0.00% 6.01       6        3   1.00    4       3       2
           0.00        0.00     0.00% 0.00% 0.00% 6.01       6        3   1.00    4       3       2
           0.00        0.00     0.00% 0.00% 0.00% 6.01       6        3   1.00    4       3       2
           0.00        0.00     0.00% 0.00% 0.00% 6.01       6        3   1.00    4       3       2
           0.00        0.00     0.00% 0.00% 0.00% 6.01       6        3   1.00    4       3       2
           0.00        0.00     0.00% 0.00% 0.00% 6.01       6        3   1.00    4       3       2
           0.00        0.00     0.00% 0.00% 0.00% 6.01       6        3   1.00    4       3       2


                                                                                                   People
Consultations / Life Check        Post Discharge TAT               Leaves                Unauthorized Absence
            3.5         4.5      2.5      3.5     4.5     -2     1        3    4.5    -2      1        3
         Band 2       Band 3   Band 1 Band 2 Band 3     Band 1 Band 2 Band 3 Band 4 Band 1 Band 2 Band 3
          0.00%       0.00%    0.00% 0.00% 0.00%         6.01    6        3   1.00    4       3       2
          0.00%       0.00%    0.00% 0.00% 0.00%         6.01    6        3   1.00    4       3       2
          0.00%       0.00%    0.00% 0.00% 0.00%         6.01    6        3   1.00    4       3       2
          0.00%       0.00%    0.00% 0.00% 0.00%         6.01    6        3   1.00    4       3       2
          0.00%       0.00%    0.00% 0.00% 0.00%         6.01    6        3   1.00    4       3       2
          0.00%       0.00%    0.00% 0.00% 0.00%         6.01    6        3   1.00    4       3       2
          0.00%       0.00%    0.00% 0.00% 0.00%         6.01    6        3   1.00    4       3       2
          0.00%       0.00%    0.00% 0.00% 0.00%         6.01    6        3   1.00    4       3       2
          0.00%       0.00%    0.00% 0.00% 0.00%         6.01    6        3   1.00    4       3       2
          0.00%       0.00%    0.00% 0.00% 0.00%         6.01    6        3   1.00    4       3       2
          0.00%       0.00%    0.00% 0.00% 0.00%         6.01    6        3   1.00    4       3       2
          0.00%       0.00%    0.00% 0.00% 0.00%         6.01    6        3   1.00    4       3       2
          0.00%       0.00%    0.00% 0.00% 0.00%         6.01    6        3   1.00    4       3       2
          0.00%       0.00%    0.00% 0.00% 0.00%         6.01    6        3   1.00    4       3       2
          0.00%       0.00%    0.00% 0.00% 0.00%         6.01    6        3   1.00    4       3       2
          0.00%       0.00%    0.00% 0.00% 0.00%         6.01    6        3   1.00    4       3       2
          0.00%       0.00%    0.00% 0.00% 0.00%         6.01    6        3   1.00    4       3       2
                                                                                               People
Consultations / Life Check        Post Discharge TAT           Leaves                Unauthorized Absence
            3.5         4.5      2.5      3.5     4.5 -2     1        3    4.5    -5      -4      -3
         Band 2       Band 3   Band 1 Band 2 Band 3 Band 1 Band 2 Band 3 Band 4 Band 1 Band 2 Band 3
          0.00%       0.00%    0.00% 0.00% 0.00% 6.01        6        3   1.00    4       3       2
          0.00%       0.00%    0.00% 0.00% 0.00% 6.01        6        3   1.00    4       3       2
          0.00%       0.00%    0.00% 0.00% 0.00% 6.01        6        3   1.00    4       3       2
          0.00%       0.00%    0.00% 0.00% 0.00% 6.01        6        3   1.00    4       3       2
          0.00%       0.00%    0.00% 0.00% 0.00% 6.01        6        3   1.00    4       3       2
          0.00%       0.00%    0.00% 0.00% 0.00% 6.01        6        3   1.00    4       3       2
          0.00%       0.00%    0.00% 0.00% 0.00% 6.01        6        3   1.00    4       3       2
          0.00%       0.00%    0.00% 0.00% 0.00% 6.01        6        3   1.00    4       3       2
          0.00%       0.00%    0.00% 0.00% 0.00% 6.01        6        3   1.00    4       3       2
          0.00%       0.00%    0.00% 0.00% 0.00% 6.01        6        3   1.00    4       3       2
          0.00%       0.00%    0.00% 0.00% 0.00% 6.01        6        3   1.00    4       3       2
          0.00%       0.00%    0.00% 0.00% 0.00% 6.01        6        3   1.00    4       3       2
          0.00%       0.00%    0.00% 0.00% 0.00% 6.01        6        3   1.00    4       3       2
          0.00%       0.00%    0.00% 0.00% 0.00% 6.01        6        3   1.00    4       3       2
          0.00%       0.00%    0.00% 0.00% 0.00% 6.01        6        3   1.00    4       3       2
          0.00%       0.00%    0.00% 0.00% 0.00% 6.01        6        3   1.00    4       3       2
          0.00%       0.00%    0.00% 0.00% 0.00% 6.01        6        3   1.00    4       3       2
    People                                                                                             Managemen
orized Absence     NCNS           Tardies                     Reports                Process Improvement
              4.5         -2     1        3    4.5     1     3     3.75     5      1       3     3.75
            Band 4      Band 1 Band 2 Band 3 Band 4 Band 1 Band 2 Band 3 Band 4 Band 1 Band 2 Band 3
               1           4     3       2      1     NI    ME      EE     OS     NI      ME      EE
               1           4     3       2      1     NI    ME      EE     OS     NI      ME      EE
               1           4     3       2      1     NI    ME      EE     OS     NI      ME      EE
               1           4     3       2      1     NI    ME      EE     OS     NI      ME      EE
               1           4     3       2      1     NI    ME      EE     OS     NI      ME      EE
               1           4     3       2      1     NI    ME      EE     OS     NI      ME      EE
               1           4     3       2      1     NI    ME      EE     OS     NI      ME      EE
               1           4     3       2      1     NI    ME      EE     OS     NI      ME      EE
               1           4     3       2      1     NI    ME      EE     OS     NI      ME      EE
               1           4     3       2      1     NI    ME      EE     OS     NI      ME      EE
               1           4     3       2      1     NI    ME      EE     OS     NI      ME      EE
               1           4     3       2      1     NI    ME      EE     OS     NI      ME      EE
               1           4     3       2      1     NI    ME      EE     OS     NI      ME      EE
               1           4     3       2      1     NI    ME      EE     OS     NI      ME      EE
               1           4     3       2      1     NI    ME      EE     OS     NI      ME      EE
               1           4     3       2      1     NI    ME      EE     OS     NI      ME      EE
               1           4     3       2      1     NI    ME      EE     OS     NI      ME      EE


    People                                                                                             Managemen
orized Absence     NCNS           Tardies                     Reports
              4.5         -2     1        3    4.5     1     3     3.75     5      1     3     3.75
            Band 4      Band 1 Band 2 Band 3 Band 4 Band 1 Band 2 Band 3 Band 4 Band 1 Band 2 Band 3
               1           4     3       2      1     NI    ME      EE     OS     NI    ME      EE
               1           4     3       2      1     NI    ME      EE     OS     NI    ME      EE
               1           4     3       2      1     NI    ME      EE     OS     NI    ME      EE
               1           4     3       2      1     NI    ME      EE     OS     NI    ME      EE
               1           4     3       2      1     NI    ME      EE     OS     NI    ME      EE
               1           4     3       2      1     NI    ME      EE     OS     NI    ME      EE
               1           4     3       2      1     NI    ME      EE     OS     NI    ME      EE
               1           4     3       2      1     NI    ME      EE     OS     NI    ME      EE
               1           4     3       2      1     NI    ME      EE     OS     NI    ME      EE
               1           4     3       2      1     NI    ME      EE     OS     NI    ME      EE
               1           4     3       2      1     NI    ME      EE     OS     NI    ME      EE
               1           4     3       2      1     NI    ME      EE     OS     NI    ME      EE
               1           4     3       2      1     NI    ME      EE     OS     NI    ME      EE
               1           4     3       2      1     NI    ME      EE     OS     NI    ME      EE
               1           4     3       2      1     NI    ME      EE     OS     NI    ME      EE
               1           4     3       2      1     NI    ME      EE     OS     NI    ME      EE
               1           4     3       2      1     NI    ME      EE     OS     NI    ME      EE
    People                                                                                                 Managemen
orized Absence       NCNS             Tardies                     Reports
              -2              -2     1        3    4.5     1     3     3.75     5      1     3     3.75
            Band 4          Band 1 Band 2 Band 3 Band 4 Band 1 Band 2 Band 3 Band 4 Band 1 Band 2 Band 3
              1                4     3       2      1     NI    ME      EE     OS     NI    ME      EE
              1                4     3       2      1     NI    ME      EE     OS     NI    ME      EE
              1                4     3       2      1     NI    ME      EE     OS     NI    ME      EE
              1                4     3       2      1     NI    ME      EE     OS     NI    ME      EE
              1                4     3       2      1     NI    ME      EE     OS     NI    ME      EE
              1                4     3       2      1     NI    ME      EE     OS     NI    ME      EE
              1                4     3       2      1     NI    ME      EE     OS     NI    ME      EE
              1                4     3       2      1     NI    ME      EE     OS     NI    ME      EE
              1                4     3       2      1     NI    ME      EE     OS     NI    ME      EE
              1                4     3       2      1     NI    ME      EE     OS     NI    ME      EE
              1                4     3       2      1     NI    ME      EE     OS     NI    ME      EE
              1                4     3       2      1     NI    ME      EE     OS     NI    ME      EE
              1                4     3       2      1     NI    ME      EE     OS     NI    ME      EE
              1                4     3       2      1     NI    ME      EE     OS     NI    ME      EE
              1                4     3       2      1     NI    ME      EE     OS     NI    ME      EE
              1                4     3       2      1     NI    ME      EE     OS     NI    ME      EE
              1                4     3       2      1     NI    ME      EE     OS     NI    ME      EE
          Management
Improvement              Initiatives                 Innovation
             5     1     3       3.75   5      1      3     3.75    5
         Band 4 Band 1 Band 2 Band 3 Band 4 Band 1 Band 2 Band 3 Band 4
            OS    NI    ME        EE   OS     NI    ME       EE    OS
            OS    NI    ME        EE   OS     NI    ME       EE    OS
            OS    NI    ME        EE   OS     NI    ME       EE    OS
            OS    NI    ME        EE   OS     NI    ME       EE    OS
            OS    NI    ME        EE   OS     NI    ME       EE    OS
            OS    NI    ME        EE   OS     NI    ME       EE    OS
            OS    NI    ME        EE   OS     NI    ME       EE    OS
            OS    NI    ME        EE   OS     NI    ME       EE    OS
            OS    NI    ME        EE   OS     NI    ME       EE    OS
            OS    NI    ME        EE   OS     NI    ME       EE    OS
            OS    NI    ME        EE   OS     NI    ME       EE    OS
            OS    NI    ME        EE   OS     NI    ME       EE    OS
            OS    NI    ME        EE   OS     NI    ME       EE    OS
            OS    NI    ME        EE   OS     NI    ME       EE    OS
            OS    NI    ME        EE   OS     NI    ME       EE    OS
            OS    NI    ME        EE   OS     NI    ME       EE    OS
            OS    NI    ME        EE   OS     NI    ME       EE    OS


          Management
                         Initiatives                 Innovation
            5      1     3       3.75   5      1      3     3.75    5
         Band 4 Band 1 Band 2 Band 3 Band 4 Band 1 Band 2 Band 3 Band 4
           OS     NI    ME        EE   OS     NI    ME       EE    OS
           OS     NI    ME        EE   OS     NI    ME       EE    OS
           OS     NI    ME        EE   OS     NI    ME       EE    OS
           OS     NI    ME        EE   OS     NI    ME       EE    OS
           OS     NI    ME        EE   OS     NI    ME       EE    OS
           OS     NI    ME        EE   OS     NI    ME       EE    OS
           OS     NI    ME        EE   OS     NI    ME       EE    OS
           OS     NI    ME        EE   OS     NI    ME       EE    OS
           OS     NI    ME        EE   OS     NI    ME       EE    OS
           OS     NI    ME        EE   OS     NI    ME       EE    OS
           OS     NI    ME        EE   OS     NI    ME       EE    OS
           OS     NI    ME        EE   OS     NI    ME       EE    OS
           OS     NI    ME        EE   OS     NI    ME       EE    OS
           OS     NI    ME        EE   OS     NI    ME       EE    OS
           OS     NI    ME        EE   OS     NI    ME       EE    OS
           OS     NI    ME        EE   OS     NI    ME       EE    OS
           OS     NI    ME        EE   OS     NI    ME       EE    OS
Management
                Initiatives                 Innovation
   5      1     3       3.75   5      1      3     3.75    5
Band 4 Band 1 Band 2 Band 3 Band 4 Band 1 Band 2 Band 3 Band 4
  OS     NI    ME        EE   OS     NI    ME       EE    OS
  OS     NI    ME        EE   OS     NI    ME       EE    OS
  OS     NI    ME        EE   OS     NI    ME       EE    OS
  OS     NI    ME        EE   OS     NI    ME       EE    OS
  OS     NI    ME        EE   OS     NI    ME       EE    OS
  OS     NI    ME        EE   OS     NI    ME       EE    OS
  OS     NI    ME        EE   OS     NI    ME       EE    OS
  OS     NI    ME        EE   OS     NI    ME       EE    OS
  OS     NI    ME        EE   OS     NI    ME       EE    OS
  OS     NI    ME        EE   OS     NI    ME       EE    OS
  OS     NI    ME        EE   OS     NI    ME       EE    OS
  OS     NI    ME        EE   OS     NI    ME       EE    OS
  OS     NI    ME        EE   OS     NI    ME       EE    OS
  OS     NI    ME        EE   OS     NI    ME       EE    OS
  OS     NI    ME        EE   OS     NI    ME       EE    OS
  OS     NI    ME        EE   OS     NI    ME       EE    OS
  OS     NI    ME        EE   OS     NI    ME       EE    OS
          January-11
Objective Parameters
                                                                                Post
                                     Manageri              Consultations /
Agent Name              Productivity             Quality                     Discharge
                                     al Points               Life Check
                                                                                TAT
Agent 1                    93.95                 95.95%                        100%
Agent 2
Agent 3
Agent 4
Agent 5
Agent 6
Agent 7
Agent 8
Agent 9
Agent 10
Agent 11
Agent 12
Agent 13
Agent 14
Agent 15
Agent 16
Agent 17
          February-11
Objective Parameters
                                                                                Post
                                     Manageri              Consultations /
Agent Name              Productivity             Quality                     Discharge
                                     al Points               Life Check
                                                                                TAT
Agent 1
Agent 2
Agent 3
Agent 4
Agent 5
Agent 6
Agent 7
Agent 8
Agent 9
Agent 10
Agent 11
Agent 12
Agent 13
Agent 14
Agent 15
Agent 16
Agent 17
           March-11
Objective Parameters
                                                                                           Post
                                                Manageri              Consultations /
Agent Name                         Productivity             Quality                     Discharge
                                                al Points               Life Check
                                                                                           TAT
Agent 1
Agent 2
Agent 3
Agent 4
Agent 5
Agent 6
Agent 7
Agent 8
Agent 9
Agent 10
Agent 11
Agent 12
Agent 13
Agent 14
Agent 15
Agent 16
Agent 17


                     Incentive Qualifiers
              Min                       Max     Amount
             4.545                     5.000     3000
             4.250                     4.544     2000
             3.500                     4.240     1500
             3.000                     3.490     1000
         Unauthorized                        Process
Leaves                NCNS Tardies Reports               Initiatives Innovation PMI Score
           Absence                         Improvement
  2          0         0            ME                                            3.63
                                                                                  0.00
                                                                                  0.00
                                                                                  0.00
                                                                                  0.00
                                                                                  0.00
                                                                                  0.00
                                                                                  0.00
                                                                                  0.00
                                                                                  0.00
                                                                                  0.00
                                                                                  0.00
                                                                                  0.00
                                                                                  0.00
                                                                                  0.00
                                                                                  0.00
                                                                                  0.00



         Unauthorized                        Process
Leaves                NCNS Tardies Reports               Initiatives Innovation PMI Score
           Absence                         Improvement
                                                                                  0.00
                                                                                  0.00
                                                                                  0.00
                                                                                  0.00
                                                                                  0.00
                                                                                  0.00
                                                                                  0.00
                                                                                  0.00
                                                                                  0.00
                                                                                  0.00
                                                                                  0.00
                                                                                  0.00
                                                                                  0.00
                                                                                  0.00
                                                                                  0.00
                                                                                  0.00
                                                                                  0.00
         Unauthorized                        Process
Leaves                NCNS Tardies Reports               Initiatives Innovation PMI Score
           Absence                         Improvement
                                                                                  0.00
                                                                                  0.00
                                                                                  0.00
                                                                                  0.00
                                                                                  0.00
                                                                                  0.00
                                                                                  0.00
                                                                                  0.00
                                                                                  0.00
                                                                                  0.00
                                                                                  0.00
                                                                                  0.00
                                                                                  0.00
                                                                                  0.00
                                                                                  0.00
                                                                                  0.00
                                                                                  0.00
               Subjective
 Incentive                Description
               Gradation
INR 1,500.00   NI         Needs Improvement
  INR 0.00     ME         Meets Expectations
  INR 0.00     EE         Exceeds Expectations
  INR 0.00     OS         Outstanding
  INR 0.00
  INR 0.00
  INR 0.00
  INR 0.00
  INR 0.00
  INR 0.00
  INR 0.00
  INR 0.00
  INR 0.00
  INR 0.00
  INR 0.00
  INR 0.00
  INR 0.00




 Incentive

  INR 0.00
  INR 0.00
  INR 0.00
  INR 0.00
  INR 0.00
  INR 0.00
  INR 0.00
  INR 0.00
  INR 0.00
  INR 0.00
  INR 0.00
  INR 0.00
  INR 0.00
  INR 0.00
  INR 0.00
  INR 0.00
  INR 0.00
Incentive

INR 0.00
INR 0.00
INR 0.00
INR 0.00
INR 0.00
INR 0.00
INR 0.00
INR 0.00
INR 0.00
INR 0.00
INR 0.00
INR 0.00
INR 0.00
INR 0.00
INR 0.00
INR 0.00
INR 0.00
Explanation

Has consistenly under-performed. Inspite of feedbacks, same errors repeated
Performance is statisfactory though with very few errors. Feedback is implemented but no innovation
Performance is without error. Innovates and already given data/scenario/circumstance
Performance is without error. Innovates and brings in new changes which have an impact on the process
Incentives & Other Payouts                           Month
 Emp Code               Name    Unit     Function                Process
  Numeric   Character                  Character     Character

   00000    Agent 1            Payer    Operations                ABCD
   00000    Agent 2            Payer    Operations                ABCD
   00000    Agent 3            Payer    Operations                ABCD
   00000    Agent 4            Payer    Operations                ABCD
   00000    Agent 5            Payer    Operations                ABCD
   00000    Agent 6            Payer    Operations                ABCD
   00000    Agent 7            Payer    Operations                ABCD
   00000    Agent 8            Payer    Operations                ABCD
   00000    Agent 9            Payer    Operations                ABCD
   00000    Agent 10           Payer    Operations                ABCD
   00000    Agent 11           Payer    Operations                ABCD
   00000    Agent 12           Payer    Operations                ABCD
   00000    Agent 13           Payer    Operations                ABCD
   00000    Agent 14           Payer    Operations                ABCD
   00000    Agent 15           Payer    Operations                ABCD
   00000    Agent 16           Payer    Operations                ABCD



Incentives & Other Payouts                           Month
 Emp Code               Name    Unit     Function                Process
  Numeric   Character                  Character     Character

   00000    Agent 1            Payer    Operations                ABCD
   00000    Agent 2            Payer    Operations                ABCD
   00000    Agent 3            Payer    Operations                ABCD
   00000    Agent 4            Payer    Operations                ABCD
   00000    Agent 5            Payer    Operations                ABCD
   00000    Agent 6            Payer    Operations                ABCD
   00000    Agent 7            Payer    Operations                ABCD
   00000    Agent 8            Payer    Operations                ABCD
   00000    Agent 9            Payer    Operations                ABCD
   00000    Agent 10           Payer    Operations                ABCD
   00000    Agent 11           Payer    Operations                ABCD
   00000    Agent 12           Payer    Operations                ABCD
   00000    Agent 13           Payer    Operations                ABCD
   00000    Agent 14           Payer    Operations                ABCD
   00000    Agent 15           Payer    Operations                ABCD
   00000    Agent 16           Payer    Operations                ABCD
Incentives & Other Payouts                           Month
 Emp Code               Name    Unit     Function                Process
  Numeric   Character                  Character     Character

   00000    Agent 1            Payer    Operations                ABCD
   00000    Agent 2            Payer    Operations                ABCD
   00000    Agent 3            Payer    Operations                ABCD
   00000    Agent 4            Payer    Operations                ABCD
   00000    Agent 5            Payer    Operations                ABCD
   00000    Agent 6            Payer    Operations                ABCD
   00000    Agent 7            Payer    Operations                ABCD
   00000    Agent 8            Payer    Operations                ABCD
   00000    Agent 9            Payer    Operations                ABCD
   00000    Agent 10           Payer    Operations                ABCD
   00000    Agent 11           Payer    Operations                ABCD
   00000    Agent 12           Payer    Operations                ABCD
   00000    Agent 13           Payer    Operations                ABCD
   00000    Agent 14           Payer    Operations                ABCD
   00000    Agent 15           Payer    Operations                ABCD
   00000    Agent 16           Payer    Operations                ABCD
January-11
                      Payout      % (if
            Month     Nature    applicable)   Amount         Remarks
Character           Character                 Numeric   Character

                      Monthly                  1500
                      Monthly                    0
                      Monthly                    0
                      Monthly                    0
                      Monthly                    0
                      Monthly                    0
                      Monthly                    0
                      Monthly                    0
                      Monthly                    0
                      Monthly                    0
                      Monthly                    0
                      Monthly                    0
                      Monthly                    0
                      Monthly                    0
                      Monthly                    0
                      Monthly                    0



February-11
                      Payout      % (if
            Month     Nature    applicable)   Amount         Remarks
Character           Character                 Numeric   Character

                      Monthly                   0
                      Monthly                   0
                      Monthly                   0
                      Monthly                   0
                      Monthly                   0
                      Monthly                   0
                      Monthly                   0
                      Monthly                   0
                      Monthly                   0
                      Monthly                   0
                      Monthly                   0
                      Monthly                   0
                      Monthly                   0
                      Monthly                   0
                      Monthly                   0
                      Monthly                   0
March-11
                      Payout      % (if
            Month     Nature    applicable)   Amount         Remarks
Character           Character                 Numeric   Character

                      Monthly                   0
                      Monthly                   0
                      Monthly                   0
                      Monthly                   0
                      Monthly                   0
                      Monthly                   0
                      Monthly                   0
                      Monthly                   0
                      Monthly                   0
                      Monthly                   0
                      Monthly                   0
                      Monthly                   0
                      Monthly                   0
                      Monthly                   0
                      Monthly                   0
                      Monthly                   0
                                                                                                        KRA and PMI Score for the Month of December 2010



                                                                 ABCD Agent KRA / PMI Sheet
Agent Name       Agent 1                                                                                                  Manager/TL   Pratap James

                                                      January-11                    February-11                    March-11
                            KRA                                                                                                          Average
                                              Achieved           Score       Achieved           Score   Achieved              Score
                 Productivity                  93.95              0.63                                                                     0.63
     Business




                 Managerial Points
                 Quality                      95.95%             0.50                                                                      0.50
                 Consultations / Life Check
                 Post Discharge TAT           100.00%            1.00                                                                      1.00
                 Leaves                         2.00             0.45                                                                      0.45
     People




                 Unauthorized Absence           0.00             0.75                                                                      0.75
                 NCNS                           0.00
                 Tardies
                 Reports                        ME               0.30                                                                      0.30       Grade   Description            Explanation
     Managemnt




                 Process Improvement                                                                                                                  NI      Needs Improvement      Has consistenly under-performed. Inspite of feedbacks, same errors repeated
                 Initiatives                                                                                                                          ME      Meets Expectations     Permance is statisfactory though with very few errors. Feedback is implemented but no innovation
                 Innovation                                                                                                                           EE      Exceeds Expectations   Performance is without error. Innovates and already given data/scenario/circumstance
                                                                                                                                                      OS      Outstanding            Performance is without error. Innovates and brings in new changes which have an impact on the process
                   Score                                         3.63                           0.00                          0.00         3.63
                                                                 ABCD Agent KRA / PMI Sheet
Agent Name       Agent 2                                                                                                  Manager/TL   Pratap James

                                                      January-11                    February-11                    March-11
                            KRA                                                                                                          Average
                                              Achieved           Score       Achieved           Score   Achieved              Score
                 Productivity                                                                                                                            0.6           #VALUE!                                                            #VALUE!
     Business




                 Managerial Points
                 Quality                                                                                                                                 0.6           #VALUE!                                                            #VALUE!
                 Consultations / Life Check
                 Post Discharge TAT
                 Leaves
     People




                 Unauthorized Absence
                 NCNS
                 Tardies
                 Reports                                                                                                                              Grade    Description            Explanation
     Managemnt




                 Process Improvement                                                                                                                  NI       Needs Improvement      Has consistenly under-performed. Inspite of feedbacks, same errors repeated
                 Initiatives                                                                                                                          ME       Meets Expectations     Permance is statisfactory though with very few errors. Feedback is implemented but no innovation
                 Innovation                                                                                                                           EE       Exceeds Expectations   Performance is without error. Innovates and already given data/scenario/circumstance
                                                                                                                                                      OS       Outstanding            Performance is without error. Innovates and brings in new changes which have an impact on the process
                   Score                                         0.00                           0.00                          0.00         0.00
                                                                 ABCD Agent KRA / PMI Sheet
Agent Name       Agent 3                                                                                                  Manager/TL

                                                      January-11                    February-11                    March-11
                            KRA                                                                                                        Average
                                              Achieved           Score       Achieved           Score   Achieved              Score
                 Productivity
     Business




                 Managerial Points
                 Quality
                 Consultations / Life Check
                 Post Discharge TAT
                 Leaves
     People




                 Unauthorized Absence
                 NCNS
                 Tardies
                 Reports                                                                                                                         Grade   Description            Explanation
     Managemnt




                 Process Improvement                                                                                                             NI      Needs Improvement      Has consistenly under-performed. Inspite of feedbacks, same errors repeated
                 Initiatives                                                                                                                     ME      Meets Expectations     Permance is statisfactory though with very few errors. Feedback is implemented but no innovation
                 Innovation                                                                                                                      EE      Exceeds Expectations   Performance is without error. Innovates and already given data/scenario/circumstance
                                                                                                                                                 OS      Outstanding            Performance is without error. Innovates and brings in new changes which have an impact on the process
                   Score                                         0.00                           0.00                          0.00      0.00
                                                                 ABCD Agent KRA / PMI Sheet
Agent Name       Agent 4                                                                                                  Manager/TL   Pratap James

                                                      January-11                    February-11                    March-11
                            KRA                                                                                                          Average
                                              Achieved           Score       Achieved           Score   Achieved              Score
                 Productivity
     Business




                 Managerial Points
                 Quality
                 Consultations / Life Check
                 Post Discharge TAT
                 Leaves
     People




                 Unauthorized Absence
                 NCNS
                 Tardies
                 Reports                                                                                                                              Grade   Description            Explanation
     Managemnt




                 Process Improvement                                                                                                                  NI      Needs Improvement      Has consistenly under-performed. Inspite of feedbacks, same errors repeated
                 Initiatives                                                                                                                          ME      Meets Expectations     Permance is statisfactory though with very few errors. Feedback is implemented but no innovation
                 Innovation                                                                                                                           EE      Exceeds Expectations   Performance is without error. Innovates and already given data/scenario/circumstance
                                                                                                                                                      OS      Outstanding            Performance is without error. Innovates and brings in new changes which have an impact on the process
                   Score                                         0.00                           0.00                          0.00         0.00
                                                                                                        KRA and PMI Score for the Month of December 2010




                                                                 ABCD Agent KRA / PMI Sheet
Agent Name       Agent 5                                                                                                  Manager/TL   Pratap James

                                                      January-11                    February-11                    March-11
                            KRA                                                                                                          Average
                                              Achieved           Score       Achieved           Score   Achieved              Score
                 Productivity
     Business




                 Managerial Points
                 Quality
                 Consultations / Life Check
                 Post Discharge TAT
                 Leaves
     People




                 Unauthorized Absence
                 NCNS
                 Tardies
                 Reports                                                                                                                              Grade   Description            Explanation
     Managemnt




                 Process Improvement                                                                                                                  NI      Needs Improvement      Has consistenly under-performed. Inspite of feedbacks, same errors repeated
                 Initiatives                                                                                                                          ME      Meets Expectations     Permance is statisfactory though with very few errors. Feedback is implemented but no innovation
                 Innovation                                                                                                                           EE      Exceeds Expectations   Performance is without error. Innovates and already given data/scenario/circumstance
                                                                                                                                                      OS      Outstanding            Performance is without error. Innovates and brings in new changes which have an impact on the process
                   Score                                         0.00                           0.00                          0.00         0.00




                                                                                                                                                                                                                                                                                     4/24/2012 at 2:08 PM
                                                                 ABCD Agent KRA / PMI Sheet
Agent Name       Agent 6                                                                                                  Manager/TL   Pratap James

                                                      January-11                    February-11                    March-11
                            KRA                                                                                                          Average
                                              Achieved           Score       Achieved           Score   Achieved              Score
                 Productivity
     Business




                 Managerial Points
                 Quality
                 Consultations / Life Check
                 Post Discharge TAT
                 Leaves
     People




                 Unauthorized Absence
                 NCNS
                 Tardies
                 Reports                                                                                                                              Grade   Description            Explanation
     Managemnt




                 Process Improvement                                                                                                                  NI      Needs Improvement      Has consistenly under-performed. Inspite of feedbacks, same errors repeated
                 Initiatives                                                                                                                          ME      Meets Expectations     Permance is statisfactory though with very few errors. Feedback is implemented but no innovation
                 Innovation                                                                                                                           EE      Exceeds Expectations   Performance is without error. Innovates and already given data/scenario/circumstance
                                                                                                                                                      OS      Outstanding            Performance is without error. Innovates and brings in new changes which have an impact on the process
                   Score                                         0.00                           0.00                          0.00         0.00
                                                                 ABCD Agent KRA / PMI Sheet
Agent Name       Agent 7                                                                                                  Manager/TL   Pratap James

                                                      January-11                    February-11                    March-11
                            KRA                                                                                                          Average
                                              Achieved           Score       Achieved           Score   Achieved              Score
                 Productivity
     Business




                 Managerial Points
                 Quality
                 Consultations / Life Check
                 Post Discharge TAT
                 Leaves
     People




                 Unauthorized Absence
                 NCNS
                 Tardies
                 Reports                                                                                                                              Grade   Description            Explanation
     Managemnt




                 Process Improvement                                                                                                                  NI      Needs Improvement      Has consistenly under-performed. Inspite of feedbacks, same errors repeated
                 Initiatives                                                                                                                          ME      Meets Expectations     Permance is statisfactory though with very few errors. Feedback is implemented but no innovation
                 Innovation                                                                                                                           EE      Exceeds Expectations   Performance is without error. Innovates and already given data/scenario/circumstance
                                                                                                                                                      OS      Outstanding            Performance is without error. Innovates and brings in new changes which have an impact on the process
                   Score                                         0.00                           0.00                          0.00         0.00
                                                                 ABCD Agent KRA / PMI Sheet
Agent Name       Agent 8                                                                                                  Manager/TL   Pratap James

                                                      January-11                    February-11                    March-11
                            KRA                                                                                                          Average
                                              Achieved           Score       Achieved           Score   Achieved              Score
                 Productivity
     Business




                 Managerial Points
                 Quality
                 Consultations / Life Check
                 Post Discharge TAT
                 Leaves
     People




                 Unauthorized Absence
                 NCNS
                 Tardies
                 Reports                                                                                                                              Grade   Description            Explanation
     Managemnt




                 Process Improvement                                                                                                                  NI      Needs Improvement      Has consistenly under-performed. Inspite of feedbacks, same errors repeated
                 Initiatives                                                                                                                          ME      Meets Expectations     Permance is statisfactory though with very few errors. Feedback is implemented but no innovation
                 Innovation                                                                                                                           EE      Exceeds Expectations   Performance is without error. Innovates and already given data/scenario/circumstance
                                                                                                                                                      OS      Outstanding            Performance is without error. Innovates and brings in new changes which have an impact on the process
                   Score                                         0.00                           0.00                          0.00         0.00
                                                                 ABCD Agent KRA / PMI Sheet
Agent Name       Agent 9                                                                                                  Manager/TL   Pratap James

                                                      January-11                    February-11                    March-11
                            KRA                                                                                                          Average
                                              Achieved           Score       Achieved           Score   Achieved              Score
                 Productivity
     Business




                 Managerial Points
                 Quality
                 Consultations / Life Check
                 Post Discharge TAT
                 Leaves
     People




                 Unauthorized Absence
                 NCNS
                 Tardies
                 Reports                                                                                                                              Grade   Description            Explanation
     Managemnt




                 Process Improvement                                                                                                                  NI      Needs Improvement      Has consistenly under-performed. Inspite of feedbacks, same errors repeated
                 Initiatives                                                                                                                          ME      Meets Expectations     Permance is statisfactory though with very few errors. Feedback is implemented but no innovation
                 Innovation                                                                                                                           EE      Exceeds Expectations   Performance is without error. Innovates and already given data/scenario/circumstance
                                                                                                                                                      OS      Outstanding            Performance is without error. Innovates and brings in new changes which have an impact on the process
                   Score                                         0.00                           0.00                          0.00         0.00
                                                                 ABCD Agent KRA / PMI Sheet
Agent Name       Agent 10                                                                                                 Manager/TL   Pratap James

                                                      January-11                    February-11                    March-11
                            KRA                                                                                                          Average
                                              Achieved           Score       Achieved           Score   Achieved              Score
                 Productivity
     Business




                 Managerial Points
                 Quality
                 Consultations / Life Check
                 Post Discharge TAT
                 Leaves
     People




                 Unauthorized Absence
                 NCNS
                 Tardies
                 Reports                                                                                                                              Grade   Description            Explanation
     Managemnt




                 Process Improvement                                                                                                                  NI      Needs Improvement      Has consistenly under-performed. Inspite of feedbacks, same errors repeated
                 Initiatives                                                                                                                          ME      Meets Expectations     Permance is statisfactory though with very few errors. Feedback is implemented but no innovation
                 Innovation                                                                                                                           EE      Exceeds Expectations   Performance is without error. Innovates and already given data/scenario/circumstance
                                                                                                                                                      OS      Outstanding            Performance is without error. Innovates and brings in new changes which have an impact on the process
                   Score                                         0.00                           0.00                          0.00         0.00
                                                                 ABCD Agent KRA / PMI Sheet
Agent Name       Agent 11

                                                      January-11                    February-11
                            KRA
                                              Achieved           Score       Achieved
                 Productivity
     Business




                 Managerial Points
                 Quality
                 Consultations / Life Check
                 Post Discharge TAT
                 Leaves
     People




                 Unauthorized Absence
                 NCNS
                 Tardies
                 Reports
     Managemnt




                 Process Improvement
                 Initiatives
                 Innovation


                   Score                                         0.00
A / PMI Sheet
                                            Manager/TL   Pratap James

    February-11                      March-11
                                                           Average
                  Score   Achieved              Score




                                                                        Grade
                                                                        NI
                                                                        ME
                                                                        EE
                                                                        OS
                  0.00                          0.00         0.00
Description
Needs Improvement
Meets Expectations
Exceeds Expectations
Outstanding
Explanation
Has consistenly under-performed. Inspite of feedbacks, same errors repeated
Permance is statisfactory though with very few errors. Feedback is implemented but no innovation
Performance is without error. Innovates and already given data/scenario/circumstance
Performance is without error. Innovates and brings in new changes which have an impact on the process
                                                                 ABCD Agent KRA / PMI Sheet
Agent Name       Agent 12

                                                      January-11                    February-11
                            KRA
                                              Achieved           Score       Achieved
                 Productivity
     Business




                 Managerial Points
                 Quality
                 Consultations / Life Check
                 Post Discharge TAT
                 Leaves
     People




                 Unauthorized Absence
                 NCNS
                 Tardies
                 Reports
     Managemnt




                 Process Improvement
                 Initiatives
                 Innovation


                   Score                                         0.00
A / PMI Sheet
                                            Manager/TL   Pratap James

    February-11                      March-11
                                                           Average
                  Score   Achieved              Score




                                                                        Grade
                                                                        NI
                                                                        ME
                                                                        EE
                                                                        OS
                  0.00                          0.00         0.00
Description
Needs Improvement
Meets Expectations
Exceeds Expectations
Outstanding
Explanation
Has consistenly under-performed. Inspite of feedbacks, same errors repeated
Permance is statisfactory though with very few errors. Feedback is implemented but no innovation
Performance is without error. Innovates and already given data/scenario/circumstance
Performance is without error. Innovates and brings in new changes which have an impact on the process
                                                                 ABCD Agent KRA / PMI Sheet
Agent Name       Agent 13

                                                      January-11                    February-11
                            KRA
                                              Achieved           Score       Achieved
                 Productivity
     Business




                 Managerial Points
                 Quality
                 Consultations / Life Check
                 Post Discharge TAT
                 Leaves
     People




                 Unauthorized Absence
                 NCNS
                 Tardies
                 Reports
     Managemnt




                 Process Improvement
                 Initiatives
                 Innovation


                   Score                                         0.00
A / PMI Sheet
                                            Manager/TL   Pratap James

    February-11                      March-11
                                                           Average
                  Score   Achieved              Score




                                                                        Grade
                                                                        NI
                                                                        ME
                                                                        EE
                                                                        OS
                  0.00                          0.00         0.00
Description
Needs Improvement
Meets Expectations
Exceeds Expectations
Outstanding
Explanation
Has consistenly under-performed. Inspite of feedbacks, same errors repeated
Permance is statisfactory though with very few errors. Feedback is implemented but no innovation
Performance is without error. Innovates and already given data/scenario/circumstance
Performance is without error. Innovates and brings in new changes which have an impact on the process
                                                                 ABCD Agent KRA / PMI Sheet
Agent Name       Agent 14

                                                      January-11                    February-11
                            KRA
                                              Achieved           Score       Achieved
                 Productivity
     Business




                 Managerial Points
                 Quality
                 Consultations / Life Check
                 Post Discharge TAT
                 Leaves
     People




                 Unauthorized Absence
                 NCNS
                 Tardies
                 Reports
     Managemnt




                 Process Improvement
                 Initiatives
                 Innovation


                   Score                                         0.00
A / PMI Sheet
                                            Manager/TL   Pratap James

    February-11                      March-11
                                                           Average
                  Score   Achieved              Score




                                                                        Grade
                                                                        NI
                                                                        ME
                                                                        EE
                                                                        OS
                  0.00                          0.00         0.00
Description
Needs Improvement
Meets Expectations
Exceeds Expectations
Outstanding
Explanation
Has consistenly under-performed. Inspite of feedbacks, same errors repeated
Permance is statisfactory though with very few errors. Feedback is implemented but no innovation
Performance is without error. Innovates and already given data/scenario/circumstance
Performance is without error. Innovates and brings in new changes which have an impact on the process
                                                                 ABCD Agent KRA / PMI Sheet
Agent Name       Agent 15

                                                      January-11                    February-11
                            KRA
                                              Achieved           Score       Achieved
                 Productivity
     Business




                 Managerial Points
                 Quality
                 Consultations / Life Check
                 Post Discharge TAT
                 Leaves
     People




                 Unauthorized Absence
                 NCNS
                 Tardies
                 Reports
     Managemnt




                 Process Improvement
                 Initiatives
                 Innovation


                   Score                                         0.00
A / PMI Sheet
                                            Manager/TL   Pratap James

    February-11                      March-11
                                                           Average
                  Score   Achieved              Score




                                                                        Grade
                                                                        NI
                                                                        ME
                                                                        EE
                                                                        OS
                  0.00                          0.00         0.00
Description
Needs Improvement
Meets Expectations
Exceeds Expectations
Outstanding
Explanation
Has consistenly under-performed. Inspite of feedbacks, same errors repeated
Permance is statisfactory though with very few errors. Feedback is implemented but no innovation
Performance is without error. Innovates and already given data/scenario/circumstance
Performance is without error. Innovates and brings in new changes which have an impact on the process
                                                                 ABCD Agent KRA / PMI Sheet
Agent Name       Agent 16

                                                      January-11                    February-11
                            KRA
                                              Achieved           Score       Achieved
                 Productivity
     Business




                 Managerial Points
                 Quality
                 Consultations / Life Check
                 Post Discharge TAT
                 Leaves
     People




                 Unauthorized Absence
                 NCNS
                 Tardies
                 Reports
     Managemnt




                 Process Improvement
                 Initiatives
                 Innovation


                   Score                                         0.00
A / PMI Sheet
                                            Manager/TL   Pratap James

    February-11                      March-11
                                                           Average
                  Score   Achieved              Score




                                                                        Grade
                                                                        NI
                                                                        ME
                                                                        EE
                                                                        OS
                  0.00                          0.00         0.00
Description
Needs Improvement
Meets Expectations
Exceeds Expectations
Outstanding
Explanation
Has consistenly under-performed. Inspite of feedbacks, same errors repeated
Permance is statisfactory though with very few errors. Feedback is implemented but no innovation
Performance is without error. Innovates and already given data/scenario/circumstance
Performance is without error. Innovates and brings in new changes which have an impact on the process
                                                                 ABCD Agent KRA / PMI Sheet
Agent Name       Agent 17

                                                      January-11                    February-11
                            KRA
                                              Achieved           Score       Achieved
                 Productivity
     Business




                 Managerial Points
                 Quality
                 Consultations / Life Check
                 Post Discharge TAT
                 Leaves
     People




                 Unauthorized Absence
                 NCNS
                 Tardies
                 Reports
     Managemnt




                 Process Improvement
                 Initiatives
                 Innovation


                   Score                                         0.00
A / PMI Sheet
                                            Manager/TL   Pratap James

    February-11                      March-11
                                                           Average
                  Score   Achieved              Score




                                                                        Grade
                                                                        NI
                                                                        ME
                                                                        EE
                                                                        OS
                  0.00                          0.00         0.00
Description
Needs Improvement
Meets Expectations
Exceeds Expectations
Outstanding
Explanation
Has consistenly under-performed. Inspite of feedbacks, same errors repeated
Permance is statisfactory though with very few errors. Feedback is implemented but no innovation
Performance is without error. Innovates and already given data/scenario/circumstance
Performance is without error. Innovates and brings in new changes which have an impact on the process

				
DOCUMENT INFO
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posted:4/24/2012
language:English
pages:61
Description: This is the 2012 version of my previoous PMI and KRA sheets. This is much more advanced version. This gives you the ability to define seperate parameters for each agent/employee for each month. The quaterly sheets, incentives are automated.