Business English (I) Test 4
Part I. Listening (20%)
Directions: In this section, you will hear five groups of short sentences. Each sentence will be
spoken twice. At the end of each sentence there will be a pause. During the pause, you
are required to fill in the corresponding blank according to what you’re heard. Then
write your answer on the Answer Sheet.
1. The name of the company Peter Roberts works is ________________.
2. Considering the size of the order, a ________________% discount is offered.
3. The speaker wants to have the appointment on Apr. ________________.
4. The new fax number of the office is ________________.
5. The budget for the promotion is $ ________________.
Directions: In this section, you will hear ten short conversations. At the end of each conversation,
a question will be asked about what was said. Both the conversation and question will
be spoken only once. After each question, there will be a pause. During the pause, you
must read the four choices marked A, B, C and D, and decide which is the best
6. A. He thinks the meeting was cancelled.
B. He hopes that the meeting will not be held.
C. He thinks the meeting time has been changed.
D. He thinks the meeting has been postponed.
7. A. At a restaurant. B. At a supermarket.
C. On a boat. D. On the telephone.
8. A. Whether she should apply for a different job.
B. Whether she should advertise the position.
C. Whether she should speak to the personnel director.
D. Whether she should wait three more weeks.
9. A. She hasn’t met the boss yet. B. She spent three hours with the boss.
C. She has spoken to the boss. D. The boss gave her some suggestions.
10. A. Get an ID card. B. Change some money.
C. Cash a check. D. Open an account.
11. A. Henry Jones. B. Helen Jones.
C. Harry Jones. D. Henry Johnson.
12. A. By taking the underground. B. By bike.
C. By taxi. D. On foot.
13. A. The annual earnings of the company.
B. The annual conference.
C. The quarterly profits of the company.
D. The annual sales report.
14. A. To use the front door. B. To use the side door.
第 1 页 共 9 页
C. To get off at 5th Street. D. To walk to the interview.
15. A. On Tuesday. B. On Wednesday.
C. On Thursday. D. On Friday.
Directions: Look at the note below, some information is missing. You will hear part of a
presentation given by Steven Jackson at an interview. Listen to it twice and fill in the
missing information in the numbered space using one or two words.
Interview notes—career of Steven Jackson
Current position: (16) _______________
Company’s main product: (17) _______________
Company name: Standard Construction
Subject studied at university: (18) _______________
Previous job: (19) _______________
Language spoken other than English: (20) _______________ and Spanish
Can start in: December
Part II. Vocabulary (20%)
Directions: Match the words or phrases to their definitions.
Words or Phrases Definitions
21. career ladder A. a system where employees choose the time they start and
finish work each day
22. product launch B. someone who cannot stop working and has no time for
23. flexitime anything else
C. the most senior manager in a company
24. sales target D. an arrangement where one company gives permission to
25. infrastructure another to make products on its ideas, usually in exchange for
E. the amount of goods a company wants to sell in a period
27. workaholic F. series of levels that lead to better and better jobs
28. licensing agreement G. low taxes to encourage business activity
H. things such as transport, communications or banks
29. tax incentives I. introduction of a product to the market
30. globalization J. the process of making something such as a business operate in
a lot of different countries all around the world
第 2 页 共 9 页
Directions: Choose the best to complete the sentences.
31. If you are _________, you can speak two languages fluently.
A. bilingual B. creative C. articulate
32. I have just opened a deposit ________ with Bank of China. Do you think they are OK?
A. account B. loan C. cheque
33. A credit card can no longer be used after the ________ date.
A. latest B. payment C. expiry
34. What do you say if you don’t have a particular product available to sell?
“Sorry, we are ________.”
A. out of stock B. out of order C. unreliable
35. When you arrange to meet someone, it is a good idea to send an e-mail to ________ the date
and time of your meeting.
A. cancel B. order C. confirm
36. I worked until 11 o’clock at night to meet the ________ for presenting the report.
A. deadline B. workload C. flexitime
37. My colleague June has met all her targets and she is ________ to get a good bonus.
A. hoped B. planned C. expected
38. He gets very angry if people are late for negotiations. He is very ________.
A. nervous B. unemotional C. impatient
39. She always has ideas and easily finds solutions to problems. She is a very _______ person.
A. creative B. consistent C. enthusiastic
40. Timberland makes a range of ________ -wearing footwear.
A. hard B. long C. high
Part III. Reading (40%)
Directions: Read questions 41-50. In each question, which sentence is correct?
Staff wishing to book the firm’s social club for private
parties must give the manager two weeks’ notice.
For private parties, staff should ________
A. tell the manager in advance.
B. sign the manager’s noticeboard.
C. say what kind of event they are planning.
Ring us any day, 8.30 am – 5.30 pm.
First 10 minutes free, then calls charged at local rates.
The cost of calls depends on ________
A. what time of day it is.
第 3 页 共 9 页
B. how long they last.
C. where the caller lives.
Re our new catalogue, just received, Vanters want to see
‘Primavera’ cloth. Please send samples urgently. (They’ve got
Vanters need ________
A. samples of material.
B. the latest catalogue.
C. a current price list.
WE ARE CURRENTLY RECRUITING TELESALES STAFF.
EXPERIENCED APPLICANTS SHOULD SUBMIT AN UP-TO-DATE CV AND
CONTACT DETAILS TO PERSONNEL.
This notice is _______
A. persuading people to consider starting a career in telesales.
B. instructing staff to give Personnel department up-to-date paperwork.
C. informing people of the application process for certain vacancies.
In the event of a fault with this machine,
please record the details in the book
A. To repair the machine, follow the instructions in the book.
B. Consult the book for details before using this machine.
C. If the machine develops a problem, report it in the book.
46. Sign both the copies of the form and return the top copy.
A. Send both of the signed forms back to us.
B. Send only one of the two forms back to us.
C. Send the top copy of the form for us to sign.
Phone Neil Smith at our showroom for a free quotation, or to arrange a visit
from our representative.
Contact Neil Smith if you want to
A. obtain information about the company’s prices.
B. arrange a visit to the showroom.
第 4 页 共 9 页
C. speak to representative about special offers.
Business Club Annual Dinner
Tickets on sale from next week—advance purchase essential
A. Queue here to buy tickets for this event.
B. You must have tickets for this event.
C. Tickets are now on sale for this event.
All courses run by the Business School are intended for employees in
banking and finance.
A. The courses are taught by people working in banking and finance.
B. The courses are designed by people working in banking and finance.
C. The courses are organized for people working in banking and finance.
50. Do not send a cheque until you have received your statement.
A. You should only send payment after your statement has arrived.
B. You get a statement after each payment you make.
C. You will not receive your statement of payment immediately.
Directions: Read the article about starting your own business. Some words have been taken out of
the text. These words are listed (a to g) in the box. Complete each gap with the correct
word and choose the best answer.
Have you got what it takes to start your own business?
How do you really make it happen? How do you raise the (51)________? Is there anywhere you
can go for help?
Chidi Ngwaba says funding a business yourself with savings is ‘a bit like having a baby. I
feel like we’re living a dream.’
Their (52) ________was to open a place selling healthy fresh-cooked, vegetarian food.
Neither Chidi nor his wife, Uchenna, has any experience of food, other than eating it. Their cash
has stretched to employing a team of people to run their company, Plant, and they hope to have
three more outlets by the end of the year. The Ngwabas believe they have no direct competition.
‘I think it’s something new,’ Ms5 Ngwaba says confidently. If things don’t work out, they’ll sell
their house and move in with their parents.
The need to feel safe and the fear of (53) ________ can often stop people taking their first
steps towards starting up a business. But according to Simon Woodroffe, founder of the
restaurant Chain YO! Sushi, it is the fear of not following your dream which moves people. It is
better to try and fail than never to have tried, he believes. When I ask him whether now is a
difficult time to start a business, Mr Woodroffe says: ‘It’s always the right time to (54) ________
第 5 页 共 9 页
a business.’ With YO! Sushi now quite stable, Mr Woodroffe is starting new ventures. YOTEL!
and Body YO! are coming soon.
Similarly motivated is Mark Blandford, founder of online agency Sportingbet. Sportingbet
went live in October 1998, with no customers and no turnover. Today he says: ‘We’re a
profitable dot.com.’ His expected (55) ________ this year is £927 million.
And his advice for would-be entrepreneurs? ‘Have a vision, spot a new niche and be
sufficiently convinced to go for it 100%? It’s not the advice a bank would offer. A banker’s
advice would centre more on researching your idea and on drawing up detailed business plans.
You probably need both to get started.
From the Guardian
51. _________ a) dream
52. _________ b) customers
53. _________ d) turnover
54. _________ e) failure
55. _________ g) start
56. Chidi and Uchenna Ngwaba _________
A. borrowed money from the bank to fund their business.
B. already run three restaurants.
C. run Plant completely on their own.
D. are not afraid of competitors.
57. Simon Woodroffe _________
A. owns a number of restaurants.
B. thinks that it is not a good time for starting a business now.
C. has a business which is not doing we[[.
D. does not plan to expand his business any more.
58. Mark Blandford _________
A. has a business with a turnover that exceeds ~1 billion.
B. started without customers.
C. nearly went out of business in 1998.
D. offers the same advice that a banker would offer.
59. To ‘have a vision’ means to _________
A. have good support.
B. have imagination and a clear purpose.
C. have good eyesight.
D. have good sense and be practical.
60. To ‘spot a new niche’ means to _________
A. copy what other entrepreneurs are doing.
B. create a new product.
第 6 页 共 9 页
C. find a good location for your business.
D. see an opening in the market.
Directions: Complete the article with the best alternatives.
Insurance is a device that has been developed to handle risks. Nearly everyone 61
risk of some sort. The houseowner, for example, knows that his property can be damaged by
fire; the shipowner knows that his vessel may be lost at sea; the breadwinner knows that he
may die 62 and leave his family the poorer. On the other hand, not every house is
damaged by fire, not every vessel lost at sea. If these persons each put a small 63 into a
pool, there will be enough to meet the needs of 64 who do suffer loss. In other words,
the losses of the few are met from the contributions of the many. This is the basis of
insurance. Those who pay the contributions are known as the 65 and those who
administer the pool of contributions as insurers.
The legal basis of all insurance is the policy. It states that in return for the regular
payment by the insured of a named sum of money, called the premium, which is usually paid
every year, the insurer will pay a sum of money or 66 for loss, if the risk or event
insured against actually happens.
The premium for an insurance naturally depends on how likely this is to happen, as
suggested by past experience, if companies 67 their premiums too high, there will be
more competition in their branch of insurance and they may lose business. 68 , if they
make their premiums too low, they will lose money and may even have to drop 69
business. So the ordinary forces of supply and demand keep premiums 70 a level
satisfactory to both the insurer and the insured.
61. A. is exposed on B. is exposed to C. is exposing to D. exposed to
62. A. in an early age B. in early years C. at an early age D. at early ages
63. A. sum B. quantity C. number D. count
64. A. the little B. the few C. a little D. a few
65. A. insurer B. insured C. insurance company D. beneficiary
66. A. bill B. interest C. compensation D. price
67. A. fix B. decide C. hold D. remain
68. A. Despite of that B. But C. On the other hand D. Therefore
69. A. across B. out of C. off D. away
70. A. with B. on C. in D. at
Part IV. Writing (20%)
● You are a manager in a larger company. You have been informed that a member of
your staff often arrives late for work.
第 7 页 共 9 页
● Write him a memo about the problem:
● saying how often the member of staff arrives late
● describing the effect on other staff
● suggesting what the member of staff should do about the situation
● Write about 60 words.
第 8 页 共 9 页
To: P. Jones
Date: 25 January 2007
第 9 页 共 9 页