ITP by xusuqin

VIEWS: 81 PAGES: 12

									                                                                                              ITP Departmental Mission, Goals, and Objectives                                                                                           Revised August 7, 2007


Information Technology (IT) Mission

The Information Technology (IT) organization provides the university’s faculty, staff, students, and alumni with efficient, cost effective, reliable, and secure technology in support of their needs and also in support of
advancing the university in its strategic direction. This technology is identified, implemented, and supported on an ongoing basis and eventually replaced in order to ensure meeting new and changing needs. The
organization coordinates strategic, operational, and other planning initiatives campus-wide.




                                                                                                                                             Next Date
                                                                                                                            Last Date        To Be
                                Resp  SP                                                                                    Assessed/        Assessed/                              Direct Evidence That Would Support Resources Priority H,   FY
     Department                 Group Goal      Subject             Responsibility/Goal/Action               Responsibility Completed        Completed   Assessment Status                Completion/ Assessment         Needed     M, L     Complete
 193 Technology & Planning       R1    1 Technology                 For all university sites, provide        VPITP            (See           (See      (See actions below)         (See actions below)                 (See actions
                                           Leadership               centralized leadership for technology                    actions         actions                                                                   below)
                                                                    (hardware/software, systems,                             below)          below)
                                                                    computing, multimedia,
                                                                    telecommunications, web technology,
                                                                    etc.). This includes planning,
                                                                    implementation, hardware/software
                                                                    selection and standards, and related
                                                                    policies and procedures.

 195 Technology & Planning        1            Technology           Via the Presidential Technology        VPITP                March        March     The Technology              Technology plan reviewed and          Presidential        2004 -
                                               Leadership           Committee maintain a comprehensive                          2007         2008      Committee met in the        approved by the Presidential          Technology           2005
                                                                    university-wide technology plan within                                             Fall and Spring and         Technology Committee and the          Committee
                                                                    the context of technological trends                                                reviewed and revised        President and his Cabinet. The plan
                                                                    and developments based on                                                          the master plan of what     is maintained online and updated on
                                                                    academic, administrative, and                                                      technology is in place      an ongoing basis.
                                                                    marketing needs and how other                                                      and what technology is
                                                                    university's meet their technological                                              needed. Will meet again
                                                                    needs.                                                                             in the Fall. The plan was
                                                                                                                                                       not moved out of the
                                                                                                                                                       committee due to the
                                                                                                                                                       new budget process of
                                                                                                                                                       next year's budget
                                                                                                                                                       initially being the same
                                                                                                                                                       as last years. Need to
                                                                                                                                                       add students from each
                                                                                                                                                       area to the committee.
                                                                                                                                                       EDUCAUSE and SCT
                                                                                                                                                       Users Group were used
                                                                                                                                                       to explore how other
                                                                                                                                                       universities are meeting
                                                                                                                                                       their technological
                                                                                                                                                       needs.




Printed 4/22/2012                                                                                                            ITP : 1 of 12
                                                                             ITP Departmental Mission, Goals, and Objectives                                                                                       Revised August 7, 2007


     Technology & Planning   1    Technology         Academic and computer lab hardware VPITP        June, 2007 June,           Completed. Chairs and       Hardware and software is selected to   Deans,
                                  Leadership         and software is standardized.                              2008            all faculty were asked      meet instructional needs and           Chairs, and
                                                                                                                                for their needs including   standardized across the labs. The      faculty using
                                                                                                                                new software and which      hardware/software lab inventory is     labs
                                                                                                                                software should be          maintained online.
                                                                                                                                upgraded. This was
                                                                                                                                used as the basis for
                                                                                                                                upgrading all the labs
                                                                                                                                during the summer.

     Technology & Planning   1    Technology         Administrative hardware and software VPITP      June, 2007 June,           No changes. See the         Hardware and software is selected to
                                  Leadership         is standardized.                                           2008            Computer Systems            meet administrative needs and
                                                                                                                                section for possible new    standardized across those
                                                                                                                                systems and standards.      departments.

 200 Technology & Planning   1    Technology       Maintain technology related            VPITP                      August,    in work                     Procedures reviewed for                                     2004 -
                                  Leadership       departmental and university-wide                                  2007                                   completeness and accuracy.                                   2005
                                                   policies and procedures.                                                                                 Revisions made as necessary.
     Technology & Planning   R2   Computer Systems Ensure the university has systems      VPITP
                                                   which allow departments to efficiently
                                                   and accurately do their work
                                                   especially between departments.

     Technology & Planning   2    Assessment         Work with the Business School to      VPITP                                requested, July 2007.
                                  Software           recommend an
                                                     assessment/accreditation software.

     Technology & Planning   2    Facility Request     Automate the facility request system. VPITP                              in work
                                  System
     Technology & Planning   2    Facility Reservation Automate the facility reservation     VPITP                              in work
                                  System               system.

     Technology & Planning   2    Emergency           Improve emergency notification –      VPITP                    September in work. Test in             Emergency notifications are in place
                                  Notification System ways to communicate with faculty,                              2007      September.                   and tested every September.
                                                      staff, and students on and off
                                                      campus.
                                                      • Within buildings - recommend
                                                      placement of speakers in areas which
                                                      would not hear broadcasts from
                                                      phones
                                                      • Outside – recommend speakers to
                                                      cover the campus
                                                      • Recommend a third party to do
                                                      emergency email and cell phone
                                                      messaging if we are not able to do it
                                                      ourselves
                                                      • Recommend a system to deliver
                                                      emergency voicemail messages to
                                                      everyone’s home




Printed 4/22/2012                                                                                    ITP : 2 of 12
                                                                                     ITP Departmental Mission, Goals, and Objectives                                                                                         Revised August 7, 2007


 198 Technology & Planning   R3   1 + 2 Technology Needs Faculty and staff and students have     VPITP       see actions see           see actions below            Departmental computer requirements
                                                         access to the technology resources                    below     actions                                    are documented, and what is
                                                         they need to be able to do their work                           below                                      provided meets what is required.
                                                         whether it be in a classroom, in a lab,
                                                         in an office, or on the road.

 199 Technology & Planning   3         Technology          Periodically conduct technology           VPITP     August         August   A list of needs (and their   Documented technology needs are         faculty, staff        2004 -
                                       Identification      needs assessments among                              2007           2008    status) is maintained on     assessed at least annually, are                                2005
                                                           deans/chairs/directors, faculty, staff,                                     an ongoing basis on the      documented, and implemented as
                                                           and students. Recommend solutions                                           WU website. Need to          required.
                                                           and take action to satisfy these                                            survey faculty, staff, and
                                                           needs.                                                                      students in December.


     Technology & Planning   3         Technology          Via the Presidential Technology           VPITP     March,        March,    The Technology               A prioritized spreadsheet of             Presidential
                                       Priorities          Committee gather university wide                     2007         2008      Committee met in the         technology budget priorities is given Technology
                                                           needs and recommend budget                                                  Fall and Spring and          to the presidential budget planning      Committee
                                                           priorities to the presidential budget                                       prepared a list of           committee and the president. The list
                                                           planning committee and the Cabinet.                                         technology needs             is maintained online and updated on
                                                                                                                                       across all departments.      an ongoing basis. The Advancement
                                                                                                                                       Will meet again in the       Office is kept informed of priorities in
                                                                                                                                       Fall. The work was not       enough time for them to pursue
                                                                                                                                       moved out of the             grants and donations for items that
                                                                                                                                       committee to the budget      might be opportunities for these.
                                                                                                                                       committee/Cabinet due
                                                                                                                                       to the new budget
                                                                                                                                       process of next year's
                                                                                                                                       budget initially being the
                                                                                                                                       same as last years.
                                                                                                                                       Need to post online for
                                                                                                                                       ongoing updating.



     Technology & Planning   3         Workstations -      For staff, replace unsatisfactory PCs VPITP         August,       August,   in process               Unsatisfactory PCs/MACs are
                                       Offices             and MACs.                                            2006         2007                               replaced.
     Technology & Planning   3         Workstations -      For labs, replace unsatisfactory PCs VPITP          August,       August,   in process               Unsatisfactory lab PCs/MACs are
                                       Labs                and MACs, upgrade required                           2006         2007                               replaced. Required software is
                                                           software, install new required                                                                       upgraded. New required software is
                                                           software.                                                                                            installed.
     Technology & Planning   3         Printers/plotters   For labs printers/plotters sufficient in VPITP      August,       August,   in process.              For labs printers/plotters are sufficient
                                                           number, speed, and quality of output.                2005         2007      By August an additional in number, speed, and quality of
                                                                                                                                       plotter will be added to output.
                                                                                                                                       Miller Hall.
                                                                                                                                       Calibrate monitors with
                                                                                                                                       a color printer so
                                                                                                                                       student prints turn out
                                                                                                                                       more like the student
                                                                                                                                       expected.




Printed 4/22/2012                                                                                            ITP : 3 of 12
                                                                                  ITP Departmental Mission, Goals, and Objectives                                                                                 Revised August 7, 2007


     Technology & Planning   3   Audio/visual          Audio/visual equipment on campus       VPITP      August,           Projectors (20) will be
                                                                                                                       August,                            Audio/visual equipment on campus
                                                       meets the needs of faculty, staff, and             2005         2007installed in the highest       meets the needs of faculty, staff, and
                                                       students.                                                           use areas of campus by         students.
                                                                                                                           September. Need
                                                                                                                           overall plan to meet
                                                                                                                           needs university-wide.
     Technology & Planning   3   Student Data          Provide students network storage        VPITP   May, 2007 May, 2008 Student network storage        Student network storage is sufficient
                                 Storage               sufficient to backup most USB                                       will be increased from         to backup most USB memory cards.
                                                       memory cards.                                                       100MB to 1 GB by
                                                                                                                           January 2008.

     Technology & Planning   3   New Building          Support the technology               VPITP      September January         in work                  The technology in the new Business
                                 Technology            implementation for the new Business               , 2006  2008                                     and Architecture buildings meets the
                                                       and Architecture buildings, ensuring                                                               needs of faculty, staff, and students.
                                                       phones, computers, printers, and
                                                       copiers work satisfactorily.

 201 Technology & Planning   3   Student Information   Keep the Student Information System VPITP       June, 2007 June,          Completed for           Latest versions installed and working.    Title V,            2004 -
                                 System, Financial     (SIS) up to date with the latest                           2008           PowerCampus/ IQWeb,                                               department           2005
                                 System, Financial     features and capabilities. This                                           Great Plains, and                                                 heads,
                                 Aid System            includes PowerCampus, IQWeb,                                              PowerFaids. New                                                   deans,
                                                       Great Plains and PowerFaids.                                              release of                                                        chairs,
                                                                                                                                 PowerCampus due soon                                              faculty
                                                                                                                                 and will be upgraded in
                                                                                                                                 December or May.

     Technology & Planning   3   Eportfolios           Support the implementation of           VPITP     August,             Three pilots started:
                                                                                                                       August,                            Eportfolio projects are established      Rich
                                                       Eportfolios for faculty, staff, and                2006         2007  career services and          with clear cut responsibilities,         Matzen,
                                                       students.                                                             Eddie Clift's Life           expectations, and timetables.            (Career
                                                                                                                             Experiences class and                                                 Services),
                                                                                                                             Rich matzen's writing                                                 Eddie Clift,
                                                                                                                             classes. Faculty are                                                  Paul
                                                                                                                             meeting to discuss                                                    Decker, Vic
                                                                                                                             eportfolio use. Need to                                               Liptak (as
                                                                                                                             get interested parties                                                president of
                                                                                                                             together to make sure                                                 the faculty
                                                                                                                             there is a coordinated                                                senate),
                                                                                                                             plan.
 203 Technology & Planning   3   Email                 Ensure all students have email         VPITP    July, 2007 July, 2008 This is in place. In the     All students have email addresses.       Deans,              2004 -
                                                       addresses and they are readily                                        Spring we started what       Faculty & staff have convenient          Chairs               2005
                                                       accessible to facilitate communication                                now will be done every       access to individual and group lists
                                                       between staff, faculty & students.                                    semester: when               for all students. University email
                                                       Provide university email addresses to                                 students first log into      addresses are provided to all
                                                       all students who request them.                                        IQWEB they will be           students who request them.
                                                                                                                             asked to verify their
                                                                                                                             email address (along
                                                                                                                             with other information).
     Technology & Planning   3   Email                 Email for faculty and staff satisfies   VPITP              December, Need to do a survey.          Faculty and staff survey results
                                                       their needs.                                               2008                                    indicate overall satisfaction.




Printed 4/22/2012                                                                                      ITP : 4 of 12
                                                                                    ITP Departmental Mission, Goals, and Objectives                                                                                    Revised August 7, 2007


     Technology & Planning   3         Telephones          Telephone service, equipment,         VPITP                      December, Need to do a survey.      Faculty and staff survey results
                                                           features, and reliability meet the                               2008                                indicate overall satisfaction.
                                                           needs of faculty and staff.
     Technology & Planning   3         Copiers             Copiers meet the needs of faculty and VPITP                      December, Need to do a survey. By Faculty and staff survey results
                                                           staff and students.                                              2008      September both b & w indicate overall satisfaction.
                                                                                                                                      and color copies will be
                                                                                                                                      able to be made on
                                                                                                                                      color copiers. Before,
                                                                                                                                      only color copies could
                                                                                                                                      be made on color
                                                                                                                                      copiers. 4 copiers will be
                                                                                                                                      replaced by next
                                                                                                                                      summer and placed in
                                                                                                                                      the highest use/most
                                                                                                                                      important areas.

 207 Technology & Planning   R4   1 + 2 Technology         Faculty and staff and students are       VPITP      (See         (See      (See actions below)       (See actions below)                     (See actions
                                        Training           trained to effectively use computer                actions       actions                                                                     below)
                                                           technology in support of their work.               below)        below)
 208 Technology & Planning   4         Faculty and Staff   For faculty and staff - offer assistance VPITP                   September This needs to be done.    Management is offered assistance in                         2004 -
                                       Training            to management in the review and                                  , 2008                              the review and assessment of                                 2005
                                                           assessment of technology training                                                                    technology training needs of their
                                                           needs of their employees.                                                                            employees. Requested assistance is
                                                           Recommend ways for them to be                                                                        performed and training
                                                           trained. Ensure new faculty and                                                                      recommendations are made.
                                                           adjuncts are offered lab use training.

     Technology & Planning   4         Student Training    For students - ensure all new           VPITP                    September This needs to be done.    All new students are offered training
                                                           students are offered training in how to                          , 2008                              in how to use computer lab
                                                           use computer lab technology.                                                                         technology.
     Technology & Planning   R5        Technology          Technology support such as problem VPITP                                                             Technology support such as problem
                                       Support             calls and service requests are                                                                       calls and service requests are
                                                           satisfactory to faculty, staff, and                                                                  satisfactory to faculty, staff, and
                                                           students.                                                                                            students.
     Technology & Planning   5         Organizational      The Information Technology staff is     VPITP    July, 2007 July, 2008 Last year the staff was       Formal assessment of organizational
                                       Structure           centralized and organized optimally to                                 re-organized to provide       effectiveness as it relates to
                                                           support the needs of faculty, staff,                                   more server/network           organizational structure is made.
                                                           and students.                                                          support and better lab
                                                                                                                                  management.




Printed 4/22/2012                                                                                           ITP : 5 of 12
                                                                                ITP Departmental Mission, Goals, and Objectives                                                                    Revised August 7, 2007


     Technology & Planning   5    Support - Non Lab Technology support such as problem                             December, Need to survey and           Technology support such as problem
                                                    calls and service requests are                                 2008      establish ongoing            calls and service requests are
                                                    satisfactory to faculty, staff, and                                      measurements. An             satisfactory to faculty, staff, and
                                                    students.                                                                online forum and             students based on periodic survey
                                                                                                                             suggestion/feedback          data and ongoing assessment of
                                                                                                                             form (both electronic        service..
                                                                                                                             and paper based) can
                                                                                                                             be used by faculty, staff,
                                                                                                                             or students. Email can
                                                                                                                             be used after every
                                                                                                                             service to rate
                                                                                                                             satisfaction for the
                                                                                                                             service.
     Technology & Planning   5    Support - Labs      Lab overall support is satisfactory to                       December Need to survey in             Surveys and day to day feedback
                                                      faculty and students.                                        2008      December and get day         show satisfaction.
                                                                                                                             to day feedback. The
                                                                                                                             open and closed
                                                                                                                             problem list will be
                                                                                                                             online in August.
     Technology & Planning   5    Lab Tech            Lab tech responsibilities are reviewed                       August    Annually lab tech            Annually lab tech responsibilities are
                                  Responsibilities    and approved by faculty.                                     2008      responsibilities are         reviewed, revised, and approved by
                                                                                                                             reviewed, revised, and       faculty.
                                                                                                                             approved by faculty.
     Technology & Planning   5    Lab Tech Training   Lab techs are properly trained to                            September Need to revise the lab       Surveys and day to day feedback
                                                      satisfactorily accomplish their                              2008      tech troubleshooting         show satisfaction.
                                                      responsibilities.                                                      guide and train new and
                                                                                                                             re-train returning lab
                                                                                                                             techs.
     Technology & Planning   5    Lab Tech            Lab tech performance is periodically                         December Need to survey in             Surveys and day to day feedback
                                  Performance         assessed and any poor performers                             2008      December and get day         show satisfaction.
                                                      are counseled and improvement                                          to day feedback via
                                                      made or are replaced on a timely                                       suggestion/feedback
                                                      basis.                                                                 form (both electronic
                                                                                                                             and paper based),
                                                                                                                             Email, and voicemail.
                                                                                                                             Lab supervisors are
                                                                                                                             stationed in the labs
                                                                                                                             during the first week of
                                                                                                                             classes and during peak
                                                                                                                             midterm and final time
                                                                                                                             periods.
     Technology & Planning   R6   Technology          Computer and network reliability and                                                                Computer and network reliability and
                                  Reliability and     performance meet the needs of                                                                       performance meet the needs of
                                  Performance         faculty, staff, and students.                                                                       faculty, staff, and students.




Printed 4/22/2012                                                                                  ITP : 6 of 12
                                                                                 ITP Departmental Mission, Goals, and Objectives                                                                                   Revised August 7, 2007


 194 Technology & Planning   6    Single Points Of    The number of single points of           VPITP                   December, Need to survey and         Computer and network reliability and                        2004 -
                                  Failure             network failure are minimized to                                 2008      establish ongoing          performance meet the needs of                                2005
                                                      ensure a reliable network.                                                 measurements.              faculty, staff, and students based on
                                                                                                                                 Computer servers have      periodic surveys and ongoing
                                                                                                                                 only one network           measurements.
                                                                                                                                 connection. A second
                                                                                                                                 connection will be added
                                                                                                                                 to each server. Dual
                                                                                                                                 connections will improve
                                                                                                                                 performance (or help
                                                                                                                                 prevent a bottleneck)
                                                                                                                                 and also eliminate a
                                                                                                                                 single point of failure.

     Technology & Planning   6    Replacement of      Computer equipment is replaced           VPITP             December The Great Plains server           Computer and network reliability and
                                  Aging Equipment     before it can cause reliability and/or                     2008      is being replaced in             performance meet the needs of
                                                      performance problems.                                                August and the                   faculty, staff, and students based on
                                                                                                                           PowerCampus server in            periodic surveys and ongoing
                                                                                                                           December.                        measurements.
     Technology & Planning   6    Internet Access     Ensure Internet speed and reliability    VPITP   May, 2007 May, 2008 Internet bandwidth will          Faculty, staff, and students find
                                                      is satisfactory.                                                     be increased by                  Internet speed and reliability to be
                                                                                                                           January, 2008                    satisfactory.
     Technology & Planning   6    Wireless Access     Ensure wireless speed is satisfactory VPITP      May, 2007 May, 2008 By November wireless             Faculty, staff, and students find
                                                      and access to it easy but secure.                                    access authentication is         wireless speed to be satisfactory and
                                                                                                                           being changed from               access to it easy but secure.
                                                                                                                           MAC address to logon
                                                                                                                           ID and password.
     Technology & Planning   R7   Technology          University technology (hardware,         VPITP     (See    (See      (See actions below)              (See actions below)                     (See actions
                                  Security            software, and systems) and its                    actions actions                                                                             below)
                                                      associated electronic data is secure              below) below)
                                                      from theft and unauthorized access
                                                      and alteration.
     Technology & Planning   7    Internet Security   Ensure Internet security.                VPITP     August,       August,    penetration testing by a No Internet security breaches.           budget
                                                                                                          2006         2007       third party happens
                                                                                                                                  every month. Firewalls
                                                                                                                                  are being replaced and
                                                                                                                                  upgraded.
     Technology & Planning   7    Network Security    Ensure network security.                 VPITP     August,       August,    By August student        No network security breaches.
                                                                                                          2006         2007       network passwords are
                                                                                                                                  being forced to be a
                                                                                                                                  certain length and
                                                                                                                                  combination of
                                                                                                                                  characters
     Technology & Planning   7    Wireless Security   Ensure wireless security.                VPITP     August,       August,    In work. Wireless        No wireless security breaches.
                                                                                                          2006         2007       network will require a
                                                                                                                                  logon and password
                                                                                                                                  instead of a MAC
                                                                                                                                  address.




Printed 4/22/2012                                                                                      ITP : 7 of 12
                                                                                  ITP Departmental Mission, Goals, and Objectives                                                                                     Revised August 7, 2007


     Technology & Planning   7        Application         Ensure application security            VPITP     August,       August,    Students can not see        No application security breaches.
                                      Security                                                              2006         2007       application servers. For
                                                                                                                                    faculty and staff, will
                                                                                                                                    restrict there ability to
                                                                                                                                    see only those servers
                                                                                                                                    they are authorized to
                                                                                                                                    see.
     Technology & Planning   7        Data Security       Ensure that data is secure, backed     VPITP                   August     All the above steps help    No data security breaches or lost
                                                          up, and recoverable.                                           2008       secure data. Data           data.
                                                                                                                                    (except for email which
                                                                                                                                    is in work) is backed up
                                                                                                                                    real-time and daily on
                                                                                                                                    tape that is stored off
                                                                                                                                    campus.
     Technology & Planning   7        Computer Lab        Ensure computer lab security.          VPITP                   awaiting   Install alarm systems in    No loss of computer lab equipment.
                                      Security                                                                           budget     the remaining labs:
                                                                                                                                    M202, M204, A103,
                                                                                                                                    A111, D202, m205,
                                                                                                                                    M207. Computer theft
                                                                                                                                    can obviously severely
                                                                                                                                    disrupt lab based
                                                                                                                                    classes and students’
                                                                                                                                    use of the lab.
     Technology & Planning   R8       Technology        Maintain a Disaster Recovery Plan    VPITP          (See         (See       (See actions below)         (See actions below)                    (See actions
                                      Disaster Recovery (DRP) such that key computer                       actions       actions                                                                       below)
                                      Planning (DRP)    systems will be restored within 7                  below)        below)
                                                        calendar days (5 business days) in
                                                        the event of a disaster.
     Technology & Planning   8        Phone Recovery    Phone lines are set up so they will  VPITP                                  need budget                 Phone lines are set up so they will    budget
                                                        work from the new business building.                                                                    work from the new business building
                                                                                                                                                                and are tested for a disaster.

     Technology & Planning   8        Network Recovery    Implement a wireless backbone          VPITP                              need budget                 A wireless backbone network is          budget
                                                          network                                                                                               implemented and tested for a
                                                                                                                                                                disaster.
     Technology & Planning   8        Server and          Place backup servers in the new        VPITP                              need budget                 Backup servers are placed in the new budget
                                      Application         business building                                                                                     business building and tested for a
                                      Recovery                                                                                                                  disaster.
     Technology & Planning   8        Internet Recovery   Internet connections are set up so     VPITP                              need budget                 Internet connections are set up so      budget
                                                          they will work from the new business                                                                  they will work from the new business
                                                          building.                                                                                             building and are tested for a disaster.

     Technology & Planning   8        Data Recovery       Back up data real time in the new      VPITP                              need budget                 Data is backed up real time in the   budget
                                                          business building                                                                                     new Business building and tested for
                                                                                                                                                                a disaster.
     Technology & Planning   R9   1   Access To           Ensure electronic data is readily     VPITP       (See         (See       (See actions below)         (See actions below)                  (See actions
                                      Electronic Data     accessible to those who require the              actions       actions                                                                     below)
                                                          information and who are authorized to            below)        below)
                                                          access it.




Printed 4/22/2012                                                                                        ITP : 8 of 12
                                                                           ITP Departmental Mission, Goals, and Objectives                                                                             Revised August 7, 2007


     Technology & Planning   9   Institutional      Create an electronic Institutional     VPITP                         December, in work                   Key WASC related university is       IR
                                 Portfolio          Portfolio of all data required by WASC                                 2007                              readily available
                                                    that is accessible from the WU
                                                    website.
     Technology & Planning   9   Additional Key     Identify additional non-WASC data      VPITP                         December, in work. Chairs and       Key non-WASC university is readily   IR
                                 Data               that is critical to the university's                                   2007    faculty were offered the available
                                                    operation and planning and work with                                           opportunity to see what
                                                    the department's owning the data to                                            basic reports are
                                                    make it electronically available.                                              available to them online.

     Technology & Planning   9   Access By          Provide tailored content by            VPITP                         December, in work                   Students have access to reports      IR
                                 Students           implementing a web portal for                                          2007                              online.
                                                    students. Students will see messages
                                                    and announcements only related to
                                                    themselves or related to their school,
                                                    discipline, residence hall, etc. Stop
                                                    List and other messages can be
                                                    displayed at time of logon. IQ Web
                                                    will be immediately available without
                                                    having to sign on again.

     Technology & Planning   9   Access By Alumni   Provide tailored content by            VPITP & VPA                   December, A portal is in place.   Alumni have full access to their
                                                    implementing a web portal for alumni.                                  2007    Need to see what else academic data as well as giving
                                                    Alumni will see messages and                                                   can/should be provided. opportunities, on-line donations,
                                                    announcements only related to                                                                          school/major news etc.
                                                    themselves or related to their school,
                                                    discipline, etc. IQ Web will be
                                                    immediately available without having
                                                    to sign on again.




Printed 4/22/2012                                                                                        ITP : 9 of 12
                                                                            ITP Departmental Mission, Goals, and Objectives                                                         Revised August 7, 2007


     Technology & Planning   9   Access By Faculty Implement an Internet based portal      VPITP                    December, in work   Faculty have access to reports online. IR
                                                   that will allow tailored content for                               2007
                                                   faculty and immediate access to
                                                   reports.
                                                   • Faculty will see messages and
                                                   announcements only related to
                                                   themselves or related to their school,
                                                   department, etc. Messages can be
                                                   displayed at time of logon.
                                                   • IQ Web will be immediately
                                                   available without having to sign on
                                                   again.
                                                   • Reports will be immediately
                                                   available so faculty do not have to ask
                                                   others to run the reports.
                                                   • The portal will also be used to give
                                                   faculty immediate access to university
                                                   data including their Woodbury email.
                                                   • Can share, check in/out, revise
                                                   common documents
                                                   • Each department can have their own
                                                   space to publish information only for
                                                   their students and fellow faculty.




Printed 4/22/2012                                                                                  ITP : 10 of 12
                                                                                ITP Departmental Mission, Goals, and Objectives                                                                              Revised August 7, 2007


     Technology & Planning    9    Access By Staff      An Internet based portal is being      VPITP                     December, in work                     Staff have access to reports online.     IR
                                                        implemented that will allow tailored                               2007
                                                        content for staff and immediate
                                                        access to reports.
                                                        • Staff will see messages and
                                                        announcements only related to
                                                        themselves or related to their
                                                        department. Messages can be
                                                        displayed at time of logon.
                                                        • Reports will be immediately
                                                        available so staff do not have to ask
                                                        others to run the reports.
                                                        • The portal will also be used to give
                                                        faculty immediate access to university
                                                        data including their Woodbury email.
                                                        • Can share, check in/out, revise
                                                        common documents
                                                        • Each department can have their own
                                                        space to publish information only for
                                                        their students and fellow staff.




     Technology & Planning    9    Access By Board      Provide online drill down of KPI data VPITP                      November, in work for board retreat   Online drill down of KPI data for the    IR
                                   of Trustees          for the board of trustees.                                         2007                                board of trustees is available.
     Technology & Planning    9    Access From Off      From off campus allow faculty and       VPITP                    September will be in place by         Faculty and staff have full access to
                                   Campus               staff to access all university data and                            2007    September                   their applications data from off
                                                        applications that they have rights to                                                                  campus
                                                        access. This means faculty and staff
                                                        will no longer have to guess what data
                                                        they need to store on their laptops
                                                        when working off campus. Also,
                                                        because data no longer needs to be
                                                        stored on the laptop, this protects the
                                                        university from losing valuable data in
                                                        the event of the loss or damage to the
                                                        laptop.

     Technology & Planning   R10   Planning             Ensure university planning initiatives VPITP
                                                        are visible and work together with
                                                        minimal overlap and ensure university
                                                        planning is done where and when it
                                                        needs to be.
     Technology & Planning   10    Strategic Planning   Coordinate university strategic        VPITP    February,        January,   revise the plan            Plan is revised every year in time for
                                                        planning and its revision.                      2007             2008                                  budget planning and early enough to
                                                                                                                                                               maximize fundraising opportunities.




Printed 4/22/2012                                                                                       ITP : 11 of 12
                                                                         ITP Departmental Mission, Goals, and Objectives                                                                      Revised August 7, 2007


     Technology & Planning   10   KPIs            Coordinate the identification of the VPITP      April, 2007 November, in work                      KPI spreadsheet updated for every
                                                  KPIs and the process for keeping                              2007                                 board meeting.
                                                  them updated. Ensure KPIs are
                                                  updated prior to each board meeting.

     Technology & Planning   10   Planning that   Review university planning initiatives VPITP                    December, in work                  University planning initiatives are
                                  Spans           top down and establish a process so                             2007                               visible and work together with minimal
                                  Departments     they are visible and work together                                                                 overlap and ensure university
                                                  with minimal overlap. Ensure planning                                                              planning is done where and when it
                                                  is done where and when it needs to                                                                 needs to be.
                                                  be.
     Technology & Planning   10   Departmental    Make sure departments maintain and VPITP                        December Departments will review   Make sure departments maintain and
                                  Planning        revise their departmental goals by                              2007      their plans with the     revise their departmental goals by
                                                  fiscal year end.                                                          Cabinet every Fall and   fiscal year end.
                                                                                                                            every Spring
     Technology & Planning   10   Emergencies     Lead the team responsible for       VPITP                       September in work.                 Emergency plan is in place and
                                                  emergency planning campus-wide.                                 2007                               routinely tested.
                                                  Get agreed upon pre-emergency
                                                  planning done.
     Technology & Planning   10   WASC Re-        Continue leadership of WASC’s       VPITP                       December in work                   WASC report submitted on time
                                  accreditation   Capacity and Preparatory Review                                 2007
                                                  Committee. Complete all work so the
                                                  CPR report can be prepared,
                                                  reviewed, and submitted by
                                                  December, 2007 for the March 2008
                                                  WASC site visit.




Printed 4/22/2012                                                                                ITP : 12 of 12

								
To top