ICT Apprentice (DOC)

							                                     JOB DESCRIPTION


 Job Title:           Apprentice ICT Technician

 School:              St Mary’s Catholic Combined School

 Salary Grade:        National Apprenticeship Scheme

 Responsible to:      HLTA (ICT Systems Management)


Note: It is accepted that as this is an apprenticeship post that the post holder will be
building up the skills essential to fulfil the full responsibilities of this job. The post holder
will be expected to attend The College one day each week and to complete all associated
learning activities and assessments.


Main Job Purpose
1)    Provide basic ICT support within the school and support aims, ethos and systems of
      the school.


Main Responsibilities and Duties
1)   Undertake frontline maintenance to ensure effective operation of ICT equipment for
     example:
           a. Check printers and refill printer toners and paper as required.
           b. Check and if necessary adjust monitor settings each day, and clean monitors
              and keyboards.
           c. Boot systems and pre-load software before lessons as required.
           d. Undertake PAT testing of all ICT equipment (appropriate training to be
              provided if required).
           e. Respond to general queries and ICT problems within the school, e.g.
              problems with data projectors, laptops.
2)   Unpack and install – for example:
           a. ICT equipment such as new computers and peripherals, and enter all new
              equipment into an inventory file.
           b. Install new software onto desktops.         Customise desktops and software
              configuration.
           c. Configure other items of equipment.
           d. Ensure equipment is security marked.
3)   Security – for example:
           a. Assist in looking after multimedia equipment e.g. white boards, data
              projectors, digital cameras etc.

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4)     Management & Curriculum support – for example:
            a. Undertake routine data entry and data preparation activities
            b. As required support teaching and learning activities.
5)     Help maintain the school website.
6)     Consult and agree work priorities and the time required.           Keep under review,
       highlighting when agreed deadlines might be missed.
7)     Undertake such other duties as may be required from time to time commensurate
       with the level of the post. The particular duties and responsibilities attached to the
       post may vary from time to time without changing the general character of the duties
       or the level of responsibility entailed.
8)     Comply with all decisions, policies and standing orders of the school and the Borough
       of Poole; comply with any relevant statutory requirements, including Equal
       Opportunities legislation, the Health and Safety at Work Act and the Data Protection
       Act.
9)     Have a commitment to Child Safeguarding, to promoting the welfare of children and
       young people in accordance with the school’s agreed procedure, and to meeting the
       five outcomes of Every Child Matters.


Supervision and Management of People
     1) No supervisory responsibility.


Knowledge and Skills
     1) A basic ICT knowledge, together with good organisational and interpersonal skills.
.

Creativity and Innovation
     1) Work within ICT use and operating guidelines to solve software and hardware
        failures.
     2) Resolve routine technical problems.


Contacts and Relationships
     1) Daily contact with members of staff and pupils to give advice and/or guidance on
        operation of ICT equipment and software.
     2) Establish and sustain effective relationships with staff and pupils.


Decisions
     1) Give advice and support to staff, pupils and other users of software and hardware.
     2) Resolve basic technical faults.




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Resources
  1) Limited personal responsibility for ICT hardware, software and peripherals.

Work Environment
  1) Work within computer suites, which at times may be subject to high temperature
     levels due to hardware operation.
  2) Frequent use of ICT equipment (plus regular lifting etc); also work in restricted areas
     and some need to work at height on ladders.


                                PERSON SPECIFICATION


Job Title:         Apprentice ICT Technician

School:            St Mary’s Catholic Combined School


                                                                              METHOD OF
ATTRIBUTES         CRITERIA                                                   ASSESSMENT
Honesty             Handle confidential information with absolute            Application form
                     discretion                                               Interview
                    Trusted to access and oversee use and security of ICT    References
                     equipment
Experience          Experience of using ICT for personal use                 Application form
                                                                              Interview
Qualifications &    A minimum of five GCSE’s including Grade C or above      Application form
Training             in English and Maths                                     Certificates
                                                                              Interview
Aptitudes &         Able to approach problems logically and systematically   Application form
Abilities           An interest in ICT                                       Interview
                                                                              References
                    Conscientious:
                                o Deadlines met
                                o tasks completed to a good standard
                    Ability to establish and sustain effective working
                     relationships with:
                                o Staff
                                o Pupils
Knowledge           Basic understanding of computer hardware and             Application form
                     Windows Operating Systems                                Interview
                    Basic understanding of Microsoft Office Applications
Attitude /               Self motivated                                      Application form
Motivation               Desire to learn                                     Interview
                                                                              References
Other Factors       Commitment to Equal Opportunities                        Application form
                    Enhanced CRB check                                       Interview
                                                                              References
                                                                              CRB process


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