March 2012 No. 71
GMCVO and partners secure funding for transformation project
Working with a broad partnership of organisations from the voluntary, faith and business sectors in Greater
Manchester, GMCVO has secured funding from the Office for Civil Society’s Transforming Local
Infrastructure fund to develop a new model of support for voluntary activity and community/social enterprise
in Greater Manchester.
The partners will also be exploring options for aligning services and closer collaboration.
The partnership comprises:
Business in the Community NW, Commitment in Communities, Community Foundation for Greater
Manchester, Co-operatives North West, Diocese of Manchester, GMCVO, Greater Manchester Chamber of
Commerce, Manchester Environmental Resource Centre Initiative, Network for Europe, People's Voice
Media, The Charity Service, The Key Fund, The Social Enterprise Loan Fund and Together Works.
The Transforming Local Infrastructure fund seeks to provide better support services for frontline voluntary
and community groups by transforming local infrastructure services. We look forward to working with
partners and other stakeholders on this project over the coming months – more details to follow soon.
For more information about the project, please contact Chris Heard, 0161 277 1030,
Update on ‘whole place’ pilot in Greater Manchester
In December 2011, Greater Manchester was announced as one of only four areas in England to trial a
‘whole place’ approach to public service delivery – ensuring the best possible value for public spending. The
Greater Manchester pilot will focus on four themes that reflect the priorities of the Greater Manchester
Strategy: under-fives, troubled families, transforming justice, and health and social care.
All the main public sector agencies in Greater Manchester – local government, NHS, police, probation, fire
and rescue, Job Centre Plus – are involved Whole Place, along with eight Government departments led by
the Communities and Local Government department. The ambition is to see whether a ‘whole place’
approach could deliver public services better and for less money.
For an update on how the pilot is progressing, and to register for a briefing event that GMCVO is planning,
please go to: www.gmcvo.org.uk/news
Main hall makeover improves St Thomas Centre acoustics
Work to improve the acoustics in the St Thomas Centre's main hall was completed by GMCVO recently.
Ever mindful of the needs of our customers, we have solved the problem of the echo in the main hall by
having special acoustic boards installed. While customers of the St Thomas Centre conference and meeting
room facilities have always been complimentary about our service, they have told us that the acoustics in
the main hall sometimes made it difficult for everyone to hear clearly.
This was not an easy problem to solve as the high ceiling in the main hall was also the most attractive
feature of this grade 2 listed building. However, by working with an acoustic specialist, the local
conservation officer and planning department a solution was generated which has satisfied all parties.
Recent users of the hall have already commented on the vast improvement.
For more details of how to book the conference hall, please go to: www.gmcvo.org.uk/stc
NEWS AND INFORMATION
New online fundraising opportunity for groups across Greater Manchester
Local charity Forever Manchester has teamed up with Localgiving.com to provide charities and community
groups across Greater Manchester with an opportunity to find new sources of funding and to engage with
their local community online.
A new website has been created to provide charities and voluntary groups with their own web page,
allowing them to upload information and news about the group, as well as create fundraising web pages to
raise their own funds. It is ideal for groups and charities which would like to have an online presence, but
find that creating a website is too expensive.
Localgiving.com is also the only website where unregistered charities are able to register and receive Gift
Aid on donations made online.
By joining Localgiving.com; for example, your charity or group will also have access to:
● a web page you can easily update;
● powerful search facilities, including postcode and distance search, for supporters to find you easily online;
● the tools to fundraise and receive donations online and communicate directly with supporters who care
about the same issues as you;
● automated Gift Aid (currently 25 per cent) on all donations, provided the donor pays sufficient UK tax;
● new sources of unrestricted funding;
● your own unique web address;
● a dedicated help desk to assist you.
Furthermore, Forever Manchester (the Community Foundation for Greater Manchester) and
Localgiving.com will be running promotions on the website throughout the year, such as Match Funds,
which mean that any online donations made in the promotional period can be matched – doubling the
amount your group will receive.
If your group would like to join Localgiving.com, contact Forever Manchester by sending an e-mail to
email@example.com, detailing the name of your group and contact information.
Forever Manchester will then validate your group and you will then receive an invitation to join the
The first three months on Localgiving.com are free, after which there is a £60 (+ VAT) annual charge.
Equalities are being sidelined by public policies, says report
Public service reforms are being carried out with little consideration of their impact on society’s most
vulnerable, according to a new report.
Unless systems are put in place to monitor the way policies affect marginalised groups, the coalition
Government risks undermining years of progress around equalities.
The warning comes in a joint study by the Centre for Local Economic Strategies (CLES) and the North West
Infrastructure Partnership (NWIP).
Responsible Reform: Open Public Services for All finds evidence of “stripping away of specialist services,
governance mechanisms and knowledge, leaving demonstrable growth in inequality as opposed to equality
The report adds: “In the maelstrom of restructuring across the public and voluntary and community sector,
there is a real and growing concern that equalities issues are slipping off the agenda. It is clear that there is
a questioning of the equalities agenda within Government and this has been characterised by the
Government’s own use of language, talking increasingly of fairness rather than equality.”
Research for the report was commissioned by Voluntary Sector North West (VSNW).
Richard Caulfield, chief executive of VSNW, said: ‘If we’re going to have truly radical reform in this country,
change must be tangibly linked to all local communities and people. At the moment, there’s a danger that
some communities are facing a future of unmanaged decline. A more visionary approach to equality, that
tackles unfair and unjust barriers head on, can make for better public services that could avoid costly,
entrenched poverty and marginalisation.”
The report and a summary of the earlier research can be accessed via www.vsnw.org.uk.
Free management support in the North West
Free management consultancy services are available to third sector organisations in the North West from
The Cranfield Trust. Around 60 managers from the commercial sector in the region can provide mentoring,
impartial advice and support in areas such as business and strategic planning, financial management,
marketing and communications, supporting feasibility studies for new activities, and mentoring directors.
Each project is individually tailored to meet the client’s particular needs and deliver clearly specified project
outcomes. The Trust’s remit is to work with registered charities and not-for-profit organisations addressing
issues of poverty, disability and social exclusion.
More details and case studies may be found on the website at www.cranfieldtrust.org.
If you are interested in finding out a little more about how The Cranfield Trust and its professional volunteers
might be able to support you, call 0844 800 3390 or e-mail firstname.lastname@example.org.
Time to Change grants for mental health projects
The Time to Change grants fund is now accepting applications to support projects in England that address
mental health stigma and discrimination by bringing people with and without mental health problems
The fund expects to distribute £2.7 million to approximately 75 projects across England from May 2012 to
Projects should change attitudes and behaviour by engaging local communities in meaningful conversations
about mental health. The fund is particularly keen to receive applications from projects run in partnership by
one or more organisations. People with experience of mental health problems should be involved in the
planning and development of the projects at all levels.
Registered charities, constituted community groups, faith organisations, community interest companies,
constituted voluntary organisations, social enterprises, and co-operatives may apply for grants of between
£10,000 and £100,000. Most grants will be in the region of £10,000 to £40,000.
25 per cent of the grants fund will go to projects run by and for people from black and minority ethnic
communities, and 20 per cent will go to projects working with children and young people.
● Improve public attitudes and behaviour towards mental health issues which leads to more people facing
less discrimination in relation to their mental health.
● Improve the confidence and ability of people with mental health problems to take action to tackle stigma
● Improve the confidence of people with mental health problems to engage in and contribute to the life of
There will be four rounds of funding with two in 2012 and two in 2013.
The first deadline is 30th March 2012.
Information on how to apply can be seen at: http://time-to-change.org.uk/grants/how-to-apply
BBC Children in Need grants
The Children in Need funding programme is open to not-for-profit organisations working with disadvantaged
children and young people 18 years and under in the UK. Disadvantages include:
● illness, distress, abuse or neglect;
● any kind of disability;
● behavioural or psychological difficulties;
● living in poverty or situations of deprivation.
There are two grant schemes: small grants of £10,000 or less per year for up to three years; and main
grants over £10,000 per year for up to three years.
Children in Need can only fund projects that focus on the differences made (outcomes) to the lives of
disadvantaged children and young people. It aims to fund projects where a small amount can make a real
contribution to the success of the project. Grants can be used to cover capital and revenue costs.
There are four general grant deadlines each year: 15th January, 15th April, 15th July and 15th October.
There has also been a switch to online applications.
The helpdesk can be contacted on 020 8576 7788.
Full guidance and application forms from: http://www.bbc.co.uk/pudsey/grants/general_grants.shtml.
Barclays Leadership Programme
The NCVO Barclays Leadership Programme aims to help chairs and chief executives of voluntary sector
organisations learn how to lead a team successfully to achieve better results in new and more empowering
The four-day programme is designed to give participants:
● a toolkit that will help you to develop, challenge and motivate yourself and your team;
● a safe space to learn about yourself and get support from other leaders in the voluntary sector;
● help to define your leadership style and adapt it to different situations.
The Programme will use well-structured and in-depth, participative workshops and inspirational speakers
over a five-month period. There will be a focus on learning to lead and you will practise your leadership style
and tools between sessions to make sure that the course is challenging and effective.
The Programme is being offered in Manchester in 2012 and will be held at GMCVO on the following days:
14th June, 5th July, 6th September and 4th October.
For further details and to apply, go to: www.ncvo-vol.org.uk/leadershipprogramme2012.
Welfare Reform Bill becomes law
The controversial Welfare Reform Bill completed its parliamentary stages in early March and has received
The Bill follows the November 2010 white paper, Universal Credit: Welfare that Works, which sets out the
coalition Government's proposals for reforming welfare to improve work incentives, simplify the benefits
system and tackle administrative complexity.
Besides introducing Universal Credit, the Bill makes other significant changes to the benefits system.
Key areas of reform are as follows:
● The Bill introduces Personal Independence Payments to replace the current Disability Living Allowance.
● It restricts Housing Benefit entitlement for social housing tenants whose accommodation is larger than
● It will up-rate Local Housing Allowance rates by the Consumer Price Index.
● It amends the forthcoming statutory child maintenance scheme.
● Payment of contributory Employment and Support Allowance is limited to a 12-month period.
● The total amount of benefit that can be claimed will be capped.
The DWP press release can be seen at: www.dwp.gov.uk/newsroom/press-releases/
Feasibility grants are available for organisations looking to research and develop a sustainable and
entrepreneurial idea that meets social needs of their local community.
The Communitybuilders Fund is looking to award between 20 and 30 grants and up to five days business
support to high quality applicants with a proven track record. Organisations can apply for a maximum of
£25,000 and minimum of £10,000 in this round of the Fund.
Eligible costs include:
● Architects and other professional fees to produce detailed design and costings for any building plans, eg
drawings, ground/building surveys, planning consent, leases, and other hard outputs.
● Other one-off fees relating to building purchase or development, eg legal.
● Development of comprehensive and well evidenced business plans, including detailed market evidence.
● Internal project management costs, increased staff capacity (eg increase in hours for part-time staff, pay
for volunteers to undertake work or money to backfill existing staff time whilst they undertake the feasibility
● Training related to your enterprise idea.
● Market research and product development.
Grants cannot be used for equipment purchase, building works, or general running costs such as existing
salaries, utility bills, rent, etc.
The deadline for applications is 13th April 2012.
For details of how to apply, contact the Fund on 0191 269 2276, email@example.com, or
go to: www.communitybuildersfund.org.uk/apply/
Boost for social enterprise in Greater Manchester
A Social Enterprise Council has been established within Greater Manchester Chamber of Commerce.
The new body, which involves a diverse group of people who run social enterprises in Greater Manchester
(including co-operatives and mutuals), is a ‘think and do tank’, that aims to promote social value in a
balanced economy and to identify and address blockages and bottlenecks that impact on this.
The Council is not aiming to be a representative body, but rather will seek to develop new thinking about
social enterprise and social value to enhance the society, economy and environment of Greater
Manchester. This is believed to be the first such arrangement in the UK with a chamber of commerce, and
the Social Enterprise Council's members welcome the opportunity to work with the support of the Chamber.
The Council aims to communicate regularly on its progress through the local representative bodies for social
enterprises, co-operatives and mutuals.
For more information about the Greater Manchester Chamber’s Social Enterprise Council, please contact its
chair, Chris Dabbs (chief executive of Unlimited Potential), at firstname.lastname@example.org.
Social investment guide
An easy-to-use, online guide to help voluntary and community organisations unravel the mysteries of ‘social
investment’ has been produced by NCVO.
With expert content from CAF Venturesome, the guide includes real examples of organisations that have
used everything from a bridging loan to ‘patient capital’ to help grow and sustain their mission. The simple
menu allows users to choose an investment type and find out what it means, when to use it, and who
It also contains practical advice on managing financial risk and a special section for trustees who aren’t sure
what the implications are for them.
If you’re not sure whether investment finance is right for you, or if you don’t even know where to start, Social
Investment Made Simple will give you the knowledge to decide what to do next, and put you in touch with
the people who can help.
□ Social investment was also covered in a recent edition (#30) of GMCVO’s policy and practice journal
Issues. To read more, click here www.gmcvo.org.uk/issues.
A new report from Urban Forum considers how the decades of experience of residents managing their own
housing services fits into today’s localism and decentralisation agenda.
Originating in the mid-1970s, tenant management organisations (TMOs) are a means by which residents in
social housing can collectively take responsibility for managing the homes they live in. They have a number
of features that make them pertinent to emerging policies to encourage community-led delivery of public
According to the report’s key findings:
● TMOs show what is possible for residents to achieve - they provide examples of residents successfully
taking over public service contracts to a high standard of quality and efficiency.
● TMOs have staying power – in the last decade the average age of TMOs that survive has increased from
five or six years old to over 15 years old.
● There are structural and organisational barriers to growth of tenant management in both local authority
and housing association sectors.
● TMOs and other community organisations face many of the same challenges and experience many of the
same issues. Better links and communication channels could enable these to be shared and explored.
● TMOs are potential agents in implementation of devolution in public service delivery and big society
agendas. Policy and practice across sectors needs to reflect this.
Within the localism agenda, says the report, social housing is an obvious area of focus for community action
and control. Those living in social housing are more likely than people living in other tenures to say they
want to be involved in the area where they live, and say strongly that involvement must offer a genuine
transfer of powers to service users.
Lessons for Localism: Tenant self management can be downloaded from:
BLF needs to improve transparency and independence, says research report
Voluntary organisations are increasingly concerned about the independence of the Big Lottery Fund (BLF),
according to a report published by the Third Sector Research Centre.
A combination of coalition policies, the transfer of BLF responsibility within Government from the
Department for Culture, Media and Sport to the Cabinet Office and the delivery of non-Lottery programmes
were increasing fears about the BLF’s formal links with Government, it says.
"Collectively, these changes are contributing to a concern about the ability to maintain the distinction
between the BLF and government," says the report, which analyses how the BLF’s relationship with the
sector has evolved since it began in 2004.
It suggests the BLF could allay anxieties by doing more to position itself closer to foundations and away
from government, and by being more explicit about the political constraints it works under.
The report identifies some problems in its relationship with the sector, including the fact that some charities
feel it is bureaucratic and a select circle of organisations exerts too much influence over decision-making.
Questions are also raised about the BLF’s level of transparency, particularly around how funding decisions
The report identifies a number of positive impacts BLF has had on the sector, including saving a number of
small organisations, developing skills and encouraging partnership working. It also highlights the BLF’s
wider impact on funders, saying it has encouraged full cost recovery and a move towards emphasising
outcomes over outputs.
Peter Wanless, chief executive of the BLF, said: "We are shortly expecting our new policy directions from
the Office for Civil Society," he said. "This research, along with our new policy directions and our refreshed
strategic framework, will help inform our work and future investments."
[from: Third Sector Daily 28.2.12]
First stage of Youth Contract announced
The first funding stream from the Government’s £1 billion Youth Contract was announced by deputy Prime
Minister Nick Clegg on 21st February.
The £126 million payment-by-results programme will be targeted at 55,000 16 to 17-year-olds not in
education, employment or training (NEETs).
Charities and business are invited to bid for contracts worth up to £2,200 for each young person
successfully helped. The deadline for the first stage of tendering is 5th March 2012.
The programme will start in July 2012 and end in 2015.
Earlier in February, employment minister Chris Grayling said he especially expected charities to be active in
the delivery of the section for 16 to 17-year-olds in the Youth Contract.
The Youth Contract is being jointly delivered by the Departments for Education; Business, Innovation and
Skills; and Work and Pensions.
Data from the 2011 Labour Force Survey for quarter 3 showed that 150,000 16 to 17-year-olds (11.9 per
cent) were not in education, employment or training.
[from: Civil Society Finance 21.2.12]
Guide to new social value legislation
A guide to new legislation that makes the concept of 'social value' more relevant and important in the
provision of public services, has been produced by Social Enterprise UK.
Social value involves looking beyond the price of each individual contract and looking at what the collective
benefit to a community is when a public body chooses to award a contract. The Public Services (Social
Value) Act asks public bodies, by law for the first time, to consider the ways that it most benefits society as
part of each decision.
The new Act requires local authorities, when entering into public procurement contracts, to give greater
consideration to economic, social or environmental wellbeing during the pre-procurement stage. Councils
will also have to include proposals for promoting engagement with social enterprise in their sustainable
community strategies. In addition, the Act places a duty on the Secretary of State to publish a 'national
social enterprise strategy' to encourage engagement in social enterprise.
The guide outlines how the Act is likely to change things and how it should work in practice.
The Public Services (Social Value) Act 2012: a brief guide can be downloaded via
Experian’s poverty map of England
Six local authority areas of Greater Manchester are among the worst 50 in England at risk of poverty,
according to data collected by credit ratings company Experian.
The 326 local authorities in England were ranked by key poverty indicators, from child poverty and financial
exclusion to long-term unemployment and chronic illness. The area at greatest overall risk of poverty was
Middlesbrough (ranked 1).
The poverty rankings for Greater Manchester’s areas were as follows:
● Manchester: 7
● Rochdale: 16
● Salford: 26
● Oldham: 27
● Bolton: 37
● Wigan: 46
● Tameside: 55
● Bury: 80
● Stockport: 115
● Trafford: 120
An interactive map can be seen on The Guardian Datablog via:
Investment and Contract Readiness Fund
A new grant programme designed to support social ventures in building their capacity to receive investment
and bid for public service contracts will be launched at the end of April.
The £10 million Investment and Contract Readiness Fund will be administered by the Social Investment
Business on behalf of the Office for Civil Society.
The Fund puts investors at the heart of the process because as providers of investment they both
understand what investment-ready ventures look like and have a keen business-driven interest in helping
social ventures with the greatest chances of success secure this support.
The Fund is interested in hearing from:
● Social ventures that would like advisors to support them expand and prepare for investments
and/or getting public sector contracts.
● Investment advisory support providers with a track record of supporting organisations to investment
and contract readiness.
● Potential investors in social ventures interested in learning more about the Fund and the pipeline of
investible opportunities it intends to create.
For further information and to register your interest, call 0191 269 2276 or go to:
Free mediation service
A pro bono scheme offering charities free help with dispute resolution has been launched by the Association
of Northern Mediators (ANM).
Mediation is a dispute resolution process where an independent neutral mediator assists the parties to
reach a mutually acceptable agreement to settle their dispute. It is entirely confidential, and can take place
with or without legal representatives.
ANM’s group of mediators includes solicitors, accountants, quantity surveyors and other professionals who
have experience of dealing with disputes arising out of a variety of legal, workplace and community
Further details from: ANM, 0113 397 0826, email@example.com.
Office space in Hulme
Newly-refurbished office space available at the Wesley Centre on Royce Road in Hulme.
Room sizes range from 97 sq ft to 610 sq ft.
Both short and long-term leases available, primarily for the third sector and small local businesses.
Rates and viewing upon request from firstname.lastname@example.org.
EVENTS and TRAINING
A free half-day workshop on community-run green energy projects. Is your organisation interested or
involved in renewable energy but unsure where to go for support? GMCVO, Carbon Co-op and MERCi will
present recent research to show the barriers, success factors and general best practice for developing
community run green energy. Plus opportunities to share information and network. This event will be held at
MERCi and is free for frontline, grassroots voluntary and community sector organisations. There are limited
places for support agencies at a charge of £50.
Bookings: Susan Barrett, email@example.com, 0161 277 1001.
Fundraising Through Companies (North West)
By the end of this morning session fundraisers will be able to identify potential business ‘partners’,
demonstrate an understanding of what attracts corporate support and state how to build strong relationships
with the business community. Organised by the Institute of Fundraising. £20
Details/Bookings: firstname.lastname@example.org or go to
Trust and Foundation Fundraising (North West)
Why do trusts and foundations exist, how do you find them and then, how do you get money from them?
This afternoon session, organised by the Institute of Fundraising, will give delegates all the answers to
enable them to make winning applications to charitable trusts and foundations for their charity and its
Details/Bookings: email@example.com or go to
Volunteering with Offenders in the Community
26th and 27th March
This two-day course provides a comprehensive introduction to working with offenders in the community. It
explores key issues faced by volunteers, and the organisations that manage them. Organised by Clinks, the
course has been designed to support the training of staff and volunteers in the voluntary and community
sector who are working with offenders in the community. From £200.
Details/Bookings: firstname.lastname@example.org, www.clinks.org/training
Recession and Communities: Two Case Studies
A look at how the recession is affecting two local communities will be the focus of a free research seminar
organised jointly by GMCVO, ARVAC and Edge Hill University. Come and meet the research teams and
explore participatory research as a tool to raise awareness of how people on the ground are coping with the
changes brought about by the recession.
Details/Bookings: John Diamond, email@example.com or go to:
European Funding for Youth Organisations
A free event to help youth organisations and young people in the Manchester area gain potential funding
from the Youth in Action Programme. Youth in Action is funded through the European Union and managed
by the British Council, providing funding to enable young people and youth organisations to undertake
projects that have a European dimension. Organised by the National Youth Agency, the day will provide a
detailed insight into the opportunities available as well as application support sessions.
Get Connected – Go to Market #2: Health and Social Care
Form supply chains with other organisations to win new and large-scale contracts. Come to this
afternoon event and get your organisation onto the wellbeing supply chains in readiness for the large-scale
contracts we're expecting. Greater Manchester has been picked as one of the pilot sites for the 'Whole
Place' initiative. This means that public services will be re-organised to include the voluntary sector more.
We need to start working in partnership in order to bid for these large-scale contracts. One of the main
Whole Place themes is Health and Social Care. If this includes your organisation then book a place now.
Once we've collected the information required you'll be added to our supply-chain database. When the new
contracts come out, we'll be using this to put successful bids together, so it is vital you're included.
Details: Neil Walbran, 0161 277 1036, firstname.lastname@example.org
UK North of England CiviCRM Meet Up
UK user groups are an informal way to meet others from the community and learn more. There are
demonstrations, discussions and the chance to meet others. We aim to make them as useful and as user-
led as possible. The Meet Up will begin with an introduction to CiviCRM at 4.30 pm for new/interested users,
and commence at 5pm for current users or those who are familiar with CiviCRM and what it does. Anyone
with an interest in CiviCRM welcome.
Strictly Funding – new opportunities for raising and sustaining income
Managers in the third sector understand the benefits of their organisations’ income coming from a variety of
sources and the need to avoid putting all their eggs in one basket. This event, organised jointly by GMCVO
and The Charity Service, will explore alternatives to traditional funding for not-for-profit organisations. It is
aimed at infrastructure and other third sector organisations looking at alternatives to grants and to diversify
and future-proof their funding strategies. Expert advice on investments and other forms of social finance will
be on offer from the Royal Bank of Scotland, Unity Trust Bank, Castlefield Investments, CAF, Charity Bank
and local accountancy firms. Fee £20.
Details: Tanya Coutts, 0161 277 1002, email@example.com
Bookings: Susan Barrett, 0161 277 1001, firstname.lastname@example.org
Crowdfunding is using the power of social networks to finance projects or business ventures. This workshop
will help you understand what crowdfunding is and how it works, and how to plan a campaign using social
networks and media. There will also be practical tools and examples from successful crowdfunding
campaigns. Aimed at fundraisers, social enterprises, charities, start-ups and business support. £35. Lunch
Details/Bookings: Anne Strachan, email@example.com or book online at:
Social Impact in Practice
Are you interested in social value? Do you want to know more about how to investigate and report about
your organisation’s social, environmental and economic impact? Are you a commissioner of public services
who is looking for ways that providers can demonstrate the outcomes that you need? The Social Audit
Network is hosting this gathering of those who are interested in social impact in practice. The day will
include key presentations, conversations, participatory workshops and the AGM of the SAN. £95/£75.
Details/Bookings: SAN, 01902 877565, firstname.lastname@example.org.
Greater Manchester Third Sector Research Network
This Network meeting will address the relationship between business goals and ethical aspirations. It is
aimed at people in third sector organisations in Greater Manchester whose role includes finding out
information and using it to support your organisation’s work, and others interested in staying abreast of third
sector research-related issues and methods. Academics and independent researchers involved in third
sector research are also invited. The afternoon session is organised by GMCVO.
Details/Bookings: Susanne Martikke, GMCVO, email@example.com, 0161 277 1031.
Major Donor Fundraising (North West)
This morning workshop, organised by the Institute of Fundraising, will look at what is meant by major
donors, who they may be and how much they may be prepared to give. Delegates will be able to find out if
major donor funding is suitable for their charity and leave with pointers about where to find them. £20
Details/Bookings: firstname.lastname@example.org or go to
Legacy and In Memoriam Fundraising (North West)
Find out why people give in memory and how you can make your charity, irrespective of size, an appropriate
cause for support. In memory is the fastest growing method of individual giving so make sure you
understand how to benefit from this special method of giving that delivers committed supporters with unique
bonds to your charity. Organised by the Institute of Fundraising. £20.
Details/Bookings: email@example.com or go to
Tackling Broken Britain: Building a stronger community
This conference will follow the report of the Communities and Victims Panel, getting to grips with the
fundamental issues of our society, and establishing how to build strong and resilient communities. It will
cover areas such as youth services, education, welfare, health and social care and criminal justice, and
examine potential solutions such as community budgets and early intervention initiatives. The programme
will showcase best practice of knowledge transfer, collaboration and excellence. Organised by Public
Service Events, the conference is CPD certified. Charity sector delegate rate £195 (£150 early bird) + VAT.
Details/Bookings: Katie Tweats, PSE, 01782 613924.
● Dealing with Conflict
This course will address the causes and symptoms of conflict and identify methods of handling and
resolving conflict at both personal and team levels.
● Building Positive Partnerships
If you would like to able to build better relationships with your co-workers, funders and potential partner
organisations, then this course is for you.
● Preparing to Teach in the Lifelong Learning Sector (PTLLS)
17th and 24th Apr, 8th, 22nd and 29th May
This course is suitable for new and existing trainers who want to develop their skills and gain the nationally-
recognised PTLLS qualification.
● Data Protection
This one-day course that will alert you to the Data Protection issues that arise in voluntary organisations.
● Monitoring and Evaluation
This course looks at the relevance and value of a structured approach to monitoring and evaluation, and at
the skills and techniques that could be used for both new and existing projects.
● Essential HR
This half-day workshop, outlining the basic elements of HR, will provide employers and managers with all
they need to know about engaging their workforce.
● Effectively Managing Change
In the current economic climate most of us are experiencing change that can have a dramatic impact on our
lives. Or perhaps some of us are facing new challenges, experiences or opportunities? This training looks at
what our understanding of change is.
● Managing Multiple Priorities
The course will help you establish your priorities and goals, develop good work habits and deal effectively
with your workload.
● Project Management Course
14th, 15th and 16th May
A three-day workshop designed for those who manage projects, or those who are about to become involved
in the management, planning or implementation of a project.
● Customer Service Course
The course will give you the skills to develop customer loyalty and will teach you how to feel confident in any
● Introduction to Counselling Skills
12th and 19th Jun
A two-day training course to help front-line staff develop a greater awareness of the attributes and the
boundaries of helping service users through listening.
● Managing Multiple Priorities
2nd, 3rd and 4th July
The course will help you establish your priorities and goals, develop good work habits and deal effectively
with your workload.
All courses to be held at the St Thomas Centre, Ardwick Green North, Manchester M12 6FZ.
For further information, contact Ian Taylor at GMCVO, 0161 277 1040, firstname.lastname@example.org, or visit
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