automotive essentials
TRANS4M Customer Management Solution
Customer Management for Automotive Suppliers
Automotive manufacturers have become some of the most demanding customers in the world. The TRANS4M Customer Management Solution helps you manage your relationship and your communications with automotive customers to help you meet your customers’ requirements for communications and process integration and ultimately improve your supplier rating and keep your customers happy and their production lines moving. While TRANS4M Customer Management Solution is a module of the TRANS4M ERP solution, it also integrates with ERP systems from other ERP vendors or functions as a stand-alone system. Regardless of which tier in the automotive supply chain in which it is deployed, it is a critical tool enabling strict EDI compliance, cumulative order management and adherence to customer shipping and labeling standards. TRANS4M Customer Management Solution functionality was developed for automotive suppliers to meet the strict requirements and demands of the automotive industries. With more than 20 years of automotive experience and a proven track record of continuous improvement, TRANS4M will help you to meet and exceed the demands of today’s automotive industry. Created for the repetitive manufacturing model, TRANS4M is the only repetitive-oriented solution with integrated EDI, financials, barcoding and supply chain management.
The TRANS4M Customer Management solution has these components: Automotive Industry Communication Automated Standard Business Process Mandates, Demands, and Compliance Variable Order Processing Formats
Automotive Industry Compliance
Infor’s decades of experience in the complex global automotive industry, have given us a keen understanding of how OEM initiatives impact our customers, and we deliver the best practices to assist customers in an efficient and accurate response. We offer a variety of hardware configurations and customer communication methods through most common networks. In the automotive industry, Electronic Data Interchange (EDI) is a reality at every tier of the supply chain — if you’re not currently using EDI, you will be required to soon. If you are already using EDI, a non-integrated approach can be crippling for your operation, requiring manual intervention, rip-read-and-reenter and other error-inviting tasks. TRANS4M supports a variety of EDI standards, including X12, EDIFACT, Odette and VDA. Release accounting and accumulative management are required in automotive and TRANS4M Customer Management Solution provides an industry leading solution. Other standard automotive business requirements provided by TRANS4M are shipment scheduling to customer specifications, barcode with customer-specific formats, smart label integration, scanning using radio frequency, and automated and advanced ship notice (ASN) processing.
Automated Standard Business Processes
The Customer Management functionality of TRANS4M is an automotive front-end communication, EDI, order processing and shipping solution that provides a feature rich
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automotive essentials
The Customer Management solution has a positive impact on user profitability because it prevents costly information delays and reduces the cost of manual data entry for releases and paperwork. By reducing risk, failure points and communications troubleshooting, you gain improved supplier ratings and relationships with your customers. With easy set-up and training, compliance requirements are quickly met. Comprehensive Everything you need to run your business Modular Start anywhere Integrated Expand when you are ready Open Works with the systems you already have
solution to meet all your customer needs. The TRANS4M Customer Management Solution is complete, automated and user-friendly. It centers on the release and shipping requirements of OEM’s and Tier One suppliers. Additionally, it is platform and ERP independent offering maximum flexibility for integration with existing systems. The TRANS4M Customer Management Solution enables fast and accurate communication and automatically processes volume releases and converts customers’ orders into a single userfriendly interface every time product ships by generating ASN’s, CUM and NET tracking. With this solution, business processes can be simplified while establishing and maintaining compliance with OEM and customer requirements. Integrated EDI, release accounting, shipping and invoicing are key components of this solution. Our customers attribute improved supplier ratings and ASN accuracy to TRANS4M Customer Management Solution and note a decrease in administrative costs. The TRANS4M Customer Management Solution has a positive impact on user profitability because it prevents costly information delays and reduces the cost of manual data entry for releases and paperwork. By reducing risk, failure points and communications troubleshooting, you gain improved supplier ratings and relationships with your customers. With easy set-up and training, compliance requirements are quickly met.
Mandates, Demands and Compliance
Our experts have significant experience in managing your customers’ communication requirements. We understand how your customers’ changes in communication platforms, such as adding or changing EDI documents, barcode label formats as well as major re-engineering opportunities and initiatives, impact your systems and we can quickly have you in compliance.
Variable Order Processing Formats
The TRANS4M Customer Management Solution functionality streamlines order management and shipping functionality. TRANS4M’s Shipment Scheduling capability uses customer orders to create a visual representation of daily truck delivery requirements. Using this visual tool, on-hand balances can be verified, truck load quantities balanced, customer specific labels printed, and shipping paperwork generated. Based upon the specific trading partner, the shipping process performs automatic validation of data and manages the customer specific EDI requirement. Additionally, the Shipment Scheduler component automatically processes volume releases and converts customer orders into a single user-friendly interface. The solution allows management of CUM and NET tracking, barcodes to meet customer-specific formats and smart label integration for master/mixed container levels as well as radio frequency (RF) scanning to create timely, accurate and complete ASNs.
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