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budget IT - Federal 2010-11
Tab Number Description
1 Intermedium Copyright and User Licence
2 User Guide
3 Budget Measures Summary
4 Budget Measures
5 Operational Expenditure
6 Field Descriptions
7 Category Schemas
8 Department Names and Abbreviations
9 About Intermedium
May 2010
How to make best use of the information in this report
Summary of Budget Measures
Detail of Budget Measures
Operational Expenditure Estimates
So you can fully understand the information in this report
Explains how Intermedium classifies expenditures
Understand who the buyer is
Index User Guide
budget IT
Federal 2010-11
Index
budget IT - Federal 2010-11
User Guide
A. Introduction Index
budget IT 2010-11 is a detailed budget analysis tool for Federal and State jurisdictions, which provides detailed 3 Budget Measures Summary
information about the ICT projects that have been funded for the 2010-11 financial year. The Federal Government and the
state governments each publish an annual budget which outlines their financial position as well as their revenue and
expenditure intentions for the coming year. Information about budget initiatives is generally provided on a departmental or 4 Budget Measures
ministerial portfolio basis. budget IT provides information on specified ICT projects announced in the budget, as well as an
indication of the likely amount of the agency operating expense allocated to ICT. Intermedium’s family of budget IT reports
includes: 5 Operational Expenditure
budget IT Federal Copyright
budget IT NSW
budget IT Queensland
budget IT Victoria
B. Comments and Methodology
This tool was prepared using information from the Australian Government's 2010-11 Budget Papers, located atin
http://www.budget.gov.au/.
This tool includes projects identified to have direct ICT component.
Information is presented by Department and Portfolio.
Budget Paper No. 2, Budget Measures 2010-11 provides information on all Government decisions that involve changes to
its revenue, expense and investing activities since the Mid-Year Economic and Fiscal Outlook 2009-10.
Revenue measures are defined as those measures that affect taxation or non -taxation revenues (on a Government
Finance Statistics basis).
Expense measures are defined as those measures that affect expenses (on a Government Finance Statistics basis).
Return To Menu
Capital measures are defined as those measures that affect net capital investment, defined as the change in non -financial
Capital measures are defined as those measures that affect net capital investment, defined as the change in non -financial
assets.
Measures with an ICT element have been identified and extracted from within Budget Paper 2 and presented in budget IT
with a combined total Expense and Capital value where available.
In this Budget IT tool, ICT Operational Expenditure estimates are created by applying an estimated ICT percentage to the
'Supplier Expenses' component of Departmental Expenses taken from the Income Statements in the Portfolio Budget
Statement for each agency.
As such the Operational Expenditure estimates relate only to expenses and have no capital component .
Please note that Budget Measures and Operational Expenditure are different views of overlapping funding
allocations, hence they cannot be aggregated to create a single ICT budget allocation estimate.
The budget information contained in this document includes:
3 - Budget Measures Summary - Summary of budget measures by portfolio and category
4 - Budget Measures - Description of budget measures and associated ICT components
5 - Operational Expenditure - Operational expenditure estimates by department
Definitions or explanations of the contents of field within this tool are provided at tab 6 – Field Descriptions.
C. User Guide - Highlights
budget IT is presented in Excel worksheets, with the five different information sets on separate tabs. Readers should
scroll down to see all content on each tab.
Excel offers three primary ways of locating information:
1. Find Return To Menu
This is most useful if you have a specific term for searching.
→ Click anywhere on the desired worksheet to make it the active worksheet
2 User Guide'!A68 toolbar click the Find & Select button
→ On the Home tab
→ Select Find from the drop down menu
→ Enter your search term in the dialogue box which appears
→ Refine your search if necessary by selecting the Options button
→ Select the Find All or Find Next button to initiate the search
→ Select the Find All or Find Next button to initiate the search
→ Close the Find dialogue box when you have finished searching
2. Sort
This allows you to arrange the order of the data by multiple criteria (columns), in ascending or descending order. It
displays the entire information set in the order specified.
→ Click anywhere on the desired worksheet to make it the active worksheet
→ On the Home tab toolbar click the Sort & Filter button
→ Select Custom Sort from the drop down menu
→Select a column to sort by from the drop down menu
→Click Add Level to add sorting criteria if additional criteria are required
→ Click Ok to initiate the Sort.
→ The worksheet will display according to the Sort criteria.
→ A simple Sort on 1 column only can be initiated by clicking on any cell in the desired column and then the Toolbar icon
for Sort Ascending or Sort Descending
3. AutoFilter
This allows you to identify and display only those entries which meet one or many criteria, and is a powerful tool for
"drilling down" into the information. For example, use the AutoFilter to quickly identify Department of Treasury expenditure
in the IT Services category.
→ Click anywhere on the desired worksheet to make it the active worksheet
→ Select one of the displayed column headings and click on the button in the lower right hand corner of the heading cell.
Use major headings like Agency/Agency Abbreviation or Category for best results with the initial filter.
→ A drop down list of available values is displayed for selection. Highlight and click on the desired value.
→ Only those entries which meet the entered value will be displayed. Entries which do not meet the entered value are
hidden by Excel and not displayed onscreen.
→ Continue selecting column headings and values from the dropdown lists until the selection has been refined as desired
→ The filtered data displayed may be Copied and Pasted or Printed using normal Excel functions. Data hidden by Excel
will not be copied across or printed when using AutoFilter.
→ AutoFilter also offers Ascending or Descending Sort from the dropdown list
→ Remove any/all filtering and restore the full information set by selecting "All" across all of the column headings. Return To Menu
Tips for Quality Filtering
1. Use a major column heading with a limited range of values for your initial filter. Intermedium recommends the use of
Agency/Agency Abbreviation or Category for the initial filter, depending on the area of focus. Then select subsequent
headings as desired to "drill down" to the wanted information.
For example, to identify Department of Treasury budget allocations for IT Services:
→ Select Department of Treasury from Department drop down - displays all Department of Treasury entries
→ Select IT Services from Category drop down - displays all Department of Treasury IT Services entries
2. A filter value set in a column will continue to operate until it is reset, either to another value or to "All" (to display the full
information set). If a filter selection returns unexpected results, it is often helpful to check whether one of the column
values needs to be reset.
3. Some columns do not provide useful filtering due to the range/diversity of the data, particularly Description. Although
AutoFilter is available, Intermedium does not recommend use of the AutoFilter for these columns.
4. Sometimes the column heading drop downs do not display all of the possible values, particularly for the Category and
Sub-Category columns. This is because the drop down lists all of the unique values contained in that column, and does
not include values not contained in the column. For example, if there are no Hardware Category allocations in the
dataset, Hardware will not appear as an option in the drop down. If a value is not listed in the drop down, this means that
the value does not appear in the dataset, and is effectively a nil result.
es Summary
es
enditure
Index User Guide
budget IT - Federal 2010-11
Budget Measures Summary
ICT Budget Measures (per Portfolio)
IT Expenditure
Portfolio $m
Agriculture, Fisheries and Forestry
Attorney-General's
Broadband, Communications and the Digital Economy
Climate Change and Energy Efficiency
Defence
Education, Employment and Workplace Relations
Environment, Water, Heritage and the Arts
Families, Housing, Community Services and Indigenous Affairs
Finance and Deregulation
Foreign Affairs and Trade
Health and Ageing
Human Services
Immigration and Citizenship
Innovation, Industry, Science and Research
Prime Minister and Cabinet
Treasury
Veterans Affairs
TOTAL
ICT Expenses (per category)
Expenditure
Category $m
IT Services
Telco Services
TOTAL
Index User Guide
budget IT - Federal 2010-11
Budget Measures
Information on the budget measures is sourced from Australian Federal Budget Paper 2: Budget Measures. These measures may be expense measures or capital measures or include a mix of both.
Portfolio Department Category Budget Initiatives
National Health and Hospitals
Department of Health
Health and Ageing IT Services Network — Mental health —
and Ageing
more youth friendly services
Drought assistance — mobile
Human Services Centrelink IT Services service and rural servicing
support — extension
Department of
Immigration and Border Security — biometrics
Immigration and IT Services
Citizenship for border and visa processing
Citizenship
al Budget Paper 2: Budget Measures. These measures may be expense measures or capital measures or include a mix of both.
Total Estimated
Estimated Estimated
Total Budget Estimated ICT
New Project ICT 2010-11 ICT
Allocation ICT Allocation Description Intermedium Comment
in 2010-11? Allocation Allocation
($m) Allocation Beyond 2010-
($m) ($m)
($m) 11 ($m)
The Government will provide $78.8 million over four years to establish up to 30 new
Headspace sites, to provide additional funding to existing sites and expand telephone
This measure includes ICT and Non-
and web-based mental health services for young people. This investment will support
Y $78.8 $15.8 $15.8 $4.0 $11.9 ICT components. The ICT
an additional 20,000 young people a year once the new sites are established. This
component is estimated at 20%.
measure builds on the existing headspace program which provides community-based
support and assistance to Australians aged 12-25 with, or at risk of, mental illness.
The Government will provide $4.7 million in 2010‑11 for two mobile offices (drought
buses) and associated support staff to maintain the Australian Government Drought
Assistance Mobile Service. The funding provides for Centrelink staff, including This measure includes ICT and Non-
N $4.7 $2.4 $2.4 $2.4 $0.0 specialist Rural Services Officers and a social worker, to provide a range of services for ICT components. The ICT
families living in drought‑affected areas without a Centrelink Customer Service component is estimated at 50%.
Centre. The service will also facilitate customer access to other Australian, state and
local government initiatives from one place.
The Government will provide $69.4 million over four years (including $1.0 million in
capital funding) to introduce a biometric-based visa system for certain visa applicants.
From 2010-11, visa applicants in ten overseas locations may be required to submit
Y $69.4 $69.4 $69.4 $29.7 $39.7 fingerprints and facial images, which would be matched against the biometric
databases of Australia and partner countries. The Australian Passports Office will also
further develop its biometric capability to better combat the fraud exposure of
genuine Australian passports.
Index User Guide
budget IT - Federal 2010-11
Operational Expenditure
The Operating Expenses information is drawn from the Income Statement in the Portfolio Budget Statement for each department and has been limited to Supplier Expenses only. As such the Estimated ICT Operating Budget shows estimated ICT
expenditure with suppliers and excludes expenditure for employees, depreciation, and other expenses. Operational expenditure estimates do not include a capital component.
Operating Expenses
% Operating budget
Portfolio Department (supplier expenses only)
ICT
($m)
Agriculture, Fisheries and Forestry Department of Agriculture, Fisheries and Forestry
Attorney-General's Australian Customs and Border Protection Service
Attorney-General's Australian Federal Police
Attorney-General's Australian Security Intelligence Organisation
Broadband, Communications and the Digital Economy Australian Broadcasting Corporation
Broadband, Communications and the Digital Economy Special Broadcasting Service
Defence Defence Materiel Organisation
Defence Department of Defence
Defence Defence Housing Australia
Education, Employment and Workplace Relations Department of Education, Employment and Workplace Relations
Environment, Water, Heritage and the Arts Murray-Darling Basin Authority
Environment, Water, Heritage and the Arts Department of the Environment, Water, Heritage and the Arts
Families, Housing, Community Services and Indigenous Affairs Department of Families, Housing, Community Services and Indigenous Affairs
Finance and Deregulation Department of Finance and Deregulation
Foreign Affairs and Trade Department of Foreign Affairs and Trade
Health and Ageing Department of Health and Ageing
Human Services Centrelink
Human Services Medicare Australia
Human Services Department of Human Services
Immigration and Citizenship Department of Immigration and Citizenship
Innovation, Industry, Science and Research portfolio Commonwealth Scientific and Industrial Research Organisation
Innovation, Industry, Science and Research portfolio Department of Innovation, Industry, Science and Research
Treasury Australian Taxation Office
Treasury Australian Securities and Investments Commission
Treasury Australian Bureau of Statistics
Various Other Agencies
such the Estimated ICT Operating Budget shows estimated ICT
Estimated ICT
Operating Budget
Index
budget IT - Federal 2010-11
Field Descriptions (Column Headings)
Expense Measures / Capital Measures
Field
Portfolio
Department
Category
Budget Initiatives
New project in 2010-11?
Total Budget Allocation ($m)
Total Estimated ICT Allocation ($m)
Estimated ICT Allocation ($m)
Estimated 2010-11 ICT Allocation ($m)
Estimated ICT Allocation Beyond 2010-11 ($m)
Budget Initiative Description
Intermedium Comment
Operational Expenditure
Field
Portfolio
Department
Other Operating Expenses (Supplier Expenses Only)
($m)
% Operating budget ICT
Estimated ICT Operating Budget
eral 2010-11
Column Headings)
l Measures
Description
Identifies the portfolio to which this initiative belongs.
Department name. See tab 8 Departments for a list of the departments and their abbreviations.
Categorised by Intermedium. Where a project implied a mix of types of goods and services, Intermedium used its judgement as per where most of the investment would be.
See 9 Category Schemas for Intermedium Categories.
Budget initiative as described in budget papers. Description extracted from Budget Papers.
Y=No previous investment before 2010-11, N=Investment previous 2010-11 exits, -=information unavailable
Total funding allocation for this measure including ICT and non-ICT components of funding and including funding from all years. In millions of AUD.
The funding for the ICT component of a Budget Measure across all years of the initiative across all the departments associated with the initiative when this information is
provided. In millions of AUD. Represents the combined total of Expense and Capital funding for each measure. When an initiative comprises a mix of goods and services
Intermedium estimates of the value of the ICT component are provided.
Estimated value of the ICT Allocation for the specific department across across all reported financial years. In millions of AUD.
Estimated Value of the ICT allocation for the specific department in the current (2010-11) financial year. In millions of AUD.
Estimated Value of the ICT allocation for the specific department in the years beyond the current (2010-11) financial year. In millions of AUD.
Budget initiative as described in detail. Description drawn from Budget Papers.
Intermedium comment about this entry.
Description
Portfolio areas covered by this department
Department name. See tab 8 Departments for a list of the departments and their acronyms.
Operating Expenses limited to Supplier Expenses only i.e. Excluding employment costs, finance costs, grants etc. In millions of AUD.
Intermedium estimate percentage of 'Operating Expenses (supplier expenses only)' allocated to ICT expenditure.
Intermedium estimate of ICT expenditure from Operating Expenses (supplier expenses only). In millions of AUD.
Index
budget IT - Federal 2010-11
Category and Sub-Category Schemas (scroll down page)
budget IT classifies initiatives to the Category level as budgets generally provide insufficient detail to allow classification of initiatives at the
sub-category level. Sub-category descriptions provide greater information about the types of initiative that constitute the category.
Category Sub-Category Description
Desktop Static personal computing device, including desktop PCs, small desktop peripherals, monitors.
Devices for data input, such as keyboards, mice, scanner, digital cameras. Excludes TV production cameras and
Hardware Input scientific sensors.
Laptop Portable computing device, including laptops, notebooks, portable computers.
LCS Major computing devices, such as mainframes, servers and processors.
Network Communication and system support devices such as routers, switches, cables, multiplexers and UPS.
Not Specified Entries clearly identified as IT hardware but not further classifiable. Generic description or unclear.
PDA Small portable computing device, such as personal digital assistant (PDA), pocket computer. Excludes calculators.
Device for output to paper, includes printers and accessories, multifunction devices, plotters and consumables except
Printer paper.
Devices and media for storing output electronically, including disk and hard drives, jukeboxes, tape libraries, SAN,
Storage RAID, disks and magnetic tape.
Category Sub-Category Description
Strategic or management-focussed IT services. Includes scoping and requirements studies, business case, project
reviews, IT audits, disaster and continuity planning, strategic planning, development of procedures and technical
Business Consulting writing.
Maintenance and repairs to computing hardware of all kinds, including minor installation tasks, configuration and
IT Services Hardware Support warranties.
IT contractors employed on a time and materials basis, "bodyshopping". Intermedium only includes contracts for
contractors and temporary staff specifically described as IT-related in AusTender, or if the contract applies to a known
Labour Hire IT-only supplier or purchasing branch.
Outsourcing, managed services and facilities management (except telecommunications). Also includes offsite data
and media storage, web and server hosting and provision of IT services by one agency to another eg levy paid to DFAT
Managed Services by participants in the ICON network.
Not Specified Generic description such as "IT services" or "computing services" or insufficient information to categorise further.
Catch all for IT services which can be identified but which do not fit into another category. Includes IT security
Other consulting and review, Threat & Risk Assessment, media destruction, website monitoring, and relocations.
Wide range of system integration services, including application development, enhancement, implementation and
testing; installation of new hardware / software; system architectures; hardware and software consulting; and interface
SI Services and website design and development.
Maintenance and support to system softwares, including system administration, warranties, minor configuration and
Software Support repairs.
IT training, conferences, user groups and advisory services. Intermedium only includes contracts which are specifically
Training described as IT-related, or if from a known IT-only supplier.
Category Sub-Category Description
Copier Photocopiers, leased or purchased, and consumables excluding paper.
LOM LOM Services LOM installation and repair, LOM warranties.
Not Specified Generic description such as "office machine".
Other Catch all category for other significant items, such as shredders, laminators, franking machines.
Projector Data projector.
TV Televisions, display plasma screens, DVD players for TVs. Excludes computer monitors.
Whiteboard Electronic whiteboard, smartboard.
Category Sub-Category Description
BI Business intelligence, data warehouse, business statistical analysis.
Software package configured to business requirements but otherwise not extensively customised. Excludes bespoke
Software Business Systems applications. May include grants management, legal systems, tender management.
Computer Assisted Design, typically engineering or architectural plans. Excludes scientific and military simulation and
CAD modelling tools.
Storage and management of electronic documents of any type, includes document/records management, web
Content Mgt publishing.
CRM Customer Relationship Management software.
Desktop PC tools for end users, includes Office, viewers, personal email management, single user applications.
Tools for programming and system development and testing, including programming languages, system and network
Development modelling, testing, business modelling.
FMIS Financial Management Information Systems.
GIS Geographic Information Systems, including mapping tools and tools for manipulating geographic images.
HRM Human Resource Management System, training software, OH&S software.
KM Knowledge Management, intelligent agents, search software, library software.
Microsoft Microsoft Enterprise Agreements, where these can be identified from the contract description.
Not Specified Generic description such as "software" or "software licence". Insufficient information to categorise.
Software for operating and managing application and network functions, such as system and network administration
Operating and diagnostic tools, operating platform software, remote access control, database management systems.
Software to prevent unauthorised access to systems. Includes identity authentication, antispam, virus protection,
Security access control.
Scientific or military software, range of purposes, typically Defence or scientific agencies, such as specialist statistical
Technical analysis, high tech simulations and modelling, computer-based wargames.
Software which integrates with telephony by recognising human speech as input, may include identity authentication
Voice Recognition based on voice, such as IVR.
Category Sub-Category Description
Voice, data and fibre optic cabling and repairs, installation of server racking and network components, installation of
Telco Equipment Cabling phone and data outlets. Does not include computer room fitout or electrical work.
Fax Facsimilies, toner and other consumables except paper. Multifunction devices are classified as printers.
Handset Telephone handsets, conference phones, telephone headsets.
Mobile Mobile phones, handsfree car kits, pagers, satellite phones.
Network Telephone systems, voice messaging systems, voice routers, other telecommunications hardware except PABXs.
Not Specified Identifiable as telecommunications equipment but not otherwise classifiable.
PABX PABX and similar switchboard devices.
Satellite Satellite stations, satellite equipment except satellite phones.
Services Installation, repair, maintenance of telecommunications equipment.
Videoconf Equipment Videoconferencing stations and equipment.
VOIP Voice Over Internet Protocol systems and equipment.
Category Sub-Category Description
Services related to the transmission of data, including Internet access, data line, gateway services, network links.
Telco Services Data Excludes access to information sources over the Internet
Managed Services Full data/voice network management, including facilities management. Excludes switchboard operations
Mobile Mobile phone call costs, services and repairs
Not Specified Identifiable as telecommunications services but not otherwise classifiable
Specifically described as telecommunications related but not included in other subcategories, includes
Other telecommunications consulting, training and labour hire
Satellite Telecommunications services delivered via satellite
Videoconf Services Videoconferencing services, including call costs and use of facilities
Voice Carriage costs and telephone services, may include equipment rental bundled with service costs
VOIP Services Voice Over Internet Protocol (VoIP) services
Methodological Information -
Qualifications in AusTender
Contracts Reported Data
The following key points must be made about the
AusTender data and Intermedium’s use of it. The
federal government’s objective in maintaining the
AusTender database is primarily to provide
visibility of government contracting activity. It is not
an accounting or financial management
information system, and the level of quality
assurance given to the data being entered into it
varies from agency to agency.
For the period being reported on (2005-06), all
agencies operating under the Financial
Management Accountability Act were required to
publish their contracts and standing offers with a
value of $10,000 or more in AusTender (up from
$2,000). With the introduction of the Australia/USA
Free Trade Agreement on 1 January 2005, 33
CAC Act agencies were also required to publish
their contracts in AusTender. AusTender provides
a list of the FMAA Act and the CAC Act Agencies
now covered by AusTender.
AusTender has data quality issues which cannot
be fully repaired or eliminated by Intermedium in its
data extraction and analysis processes and
therefore the reader should consider the data
presented in this report as indicative. The data
quality issues are:
· mis-categorisation
· poor or generic descriptions of goods or services,
such as “other services” or “equipment”
· misspelling
· use of jargon
· misreporting of values
· duplication of entries
· timeliness of publication
Despite these data quality issues, the significant
volume and aggregate value of the contracts
captured in the research leads Intermedium to
captured in the research leads Intermedium to
believe that the issues do not affect the results to
such a degree as to invalidate them. Intermedium
has taken all reasonable care in compiling the
results but cannot be responsible for any errors or
omissions.
The nature of Intermedium’s remediation of the
AusTender data, and its impact on the analysis is
outlined below.
Results likely to be understated
Intermedium’s methodology is based on manual
examination of entries and does not rely on
AusTender contracts which have been incorrectly
coded by agencies and therefore are at risk of
being miscategorised. Entries which cannot be
identified as IT or telecommunications-related with
confidence are not included in Intermedium’s data.
Some inadequately described and/or miscoded
entries which may be relevant may be excluded as
a result. This is particularly likely where generic
descriptions such as “equipment” or “services” are
used, and where suppliers may not be exclusively
focused on the field under study. In such cases,
contracts are excluded unless there is clear
identification. It is therefore likely that Intermedium
results are understated.
Publication “lag” is also likely to contribute to
understatement of results. It is possible that
reporting for some smaller agencies may be
erratic.
Granularity
Lack of detail in contract description also leads to
difficulties in categorising contracts with rigour.
Where a contract cannot be categorised with
confidence, it is classed as “Not Specified”.
Because of the prevalence of “Not Specified”
contracts across all category types, results are
most accurate and useful at higher levels of
granularity.
Duplicate entries
From previous research, Intermedium estimates
that the volume of potential duplicated contracts
could be between five and ten percent per annum.
If so, this could inflate total contract values by two
to five percent per annum.
Intermedium is able to cleanse its data of major
contracts which appear to be duplicates by
contacting the agency. Intermedium believes that
duplicates which may exist for contracts under
$500k do not materially affect the analysis.
Head contracts
Where an agency enters into a contract for
ongoing supply of goods or services, such as
multiyear outsourcing or licensing, AusTender
requires publication of the estimated value of the
head contract. The agency is not then required to
publish actual expenditure against the head
contract.
Head contracts are included in AusTender data for
the date and financial year in which they are
reported,
as this is the only point at which this data is
Index
budget IT - Federal 2010-11
Agency Names and Abbreviations
These are sourced where available from GOLD, the Federal government directory, at www.gold.gov.au
The names and numbers of reporting agencies may change from year to year as a result of machinery of
government changes.
Agency Abbreviation
Australian Accounting Standards Board AASB
Administrative Appeals Tribunal AAT
Australian Broadcasting Corporation ABC
Office of the Australian Building and Construction Commissioner ABCC
Australian Bureau of Statistics ABS
Australian Crime Commission ACC
Australian Competition and Consumer Commission ACCC
Australian Centre for International Agricultural Research ACIAR
Australian Communications and Media Authority ACMA
Australian Customs Service ACS
Australian Electoral Commission AEC
Australian Federal Police AFP
Australian Fair Pay Commission Secretariat AFPC
Australian Film Television and Radio School AFTRS
Attorney-General's Department AG'S
Australian Human Rights Commission AHRC
Australian Institute of Criminology AIC
Australian Institute of Family Studies AIFS
Australian Institute of Health and Welfare AIHW
Australian Institute of Marine Science AIMS
Australian Industrial Registry AIR
Australia Japan Foundation AJF
Australian Law Reform Commission ALRC
Australian Maritime Safety Authority AMSA
Australian National Audit Office ANAO
Australian National Maritime Museum ANMM
Australian Nuclear Science and Technology Organisation ANSTO
Australian Organ and Tissue Donation and Transplantation Authority AOTDTA
Australian Office of Financial Management AOFM
Australian Prudential Regulation Authority APRA
Australian Protective Service APS
Australian Public Service Commission APSC
Australian Pests and Veterinary Medicines Authority APVMA
Australian Research Council ARC
Australian Reward Investment Alliance ARIA
Australian Radiation Protection and Nuclear Safety Agency ARPANSA
Australian Sports Anti Doping Authority ASADA
Australian Securities and Investments Commission ASIC
Australian Taxation Office ATO
Aboriginal and Torres Strait Islander Commission ATSIC
Aboriginal and Torres Strait Islander Services ATSIS
Office of the Auditing and Assurance Standards Board AUASB
AusAID (Australian Agency for International Development) AusAID
Australian Transaction Reports and Analysis Centre AUSTRAC
Austrade (Australian Trade Commission) AUSTRADE
Australian War Memorial AWM
Biosecurity Australia BA
Cancer Australia CA
Corporations and Market Advisory Committee CAMAC
Civil Aviation Safety Authority CASA
Bureau of Meteorology CBOM
Centrelink CENTRELINK
Commonwealth Grants Commission CGC
Commonwealth Ombudsman Office CO
Commissioner for Superannuation (ComSuper) ComSuper
CrimTrac CrimTrac
CRS Australia CRS
Child Support Agency CSA
Commonwealth Scientific and Industrial Research Organisation CSIRO
Dairy Adjustment Authority DAA
Department of Agriculture, Fisheries and Forestry DAFF
Department of Broadband, Communications and the Digital Economy DBCDE
Department of Climate Change DCC
Department of Communications, Information Technology and the Arts DCITA
Department of Education, Employment and Workplace Relations DEEWR
Department of Defence DEFENCE
Defence Materiel Organisation Defence DMO
Department of the Environment and Heritage DEH
Department of Education, Science and Training DEST
Department of the Environment and Water Resources DEW
Department of the Environment, Water, Heritage and the Arts DEWHA
Department of Employment and Workplace Relations DEWR
Department of Family and Community Services DFACS
Department of Foreign Affairs and Trade DFAT
Department of Health and Ageing DHA
Department of the House of Representatives DHR
Department of Human Services DHS
Department of Immigration and Citizenship DIAC
Department of Immigration and Multicultural Affairs DIMA
Department of Immigration and Multicultural and Indigenous Affairs DIMIA
Department of Industry, Tourism and Resources DITR
Department of the Senate DOS
Department of Transport and Regional Services DOTARS
Department of the Parliamentary Library (retired) DPL
Department of the Prime Minister and Cabinet DPMC
Commonwealth Director of Public Prosecutions DPP
Department of the Parliamentary Reporting Staff (retired) DPRS
Department of Parliamentary Services DPS
Department of Resources, Energy and Tourism DRET
Department of Veterans Affairs DVA
Export Finance and Insurance Corporation EFIC
Equal Opportunity for Women in the Workplace Agency EOWA
Department of Families, Community Services and Indigenous Affairs FaCSIA
Department of Families, Housing, Community Services and Indigenous Affairs FaHCSIA
Family Court of Australia FAMCOURT
Federal Court of Australia FEDCOURT
Future Fund Management Agency FFMA
Department of Finance and Administration Finance
Department of Finance and Deregulation Finance
Federal Magistrates Court FMC
Fair Work Australia FWA
Fair Work Ombudsman FWO
Geoscience Australia GA
Office of the Official Secretary of the Governor-General GOV-GEN
Grains Research and Development Corporation GRDC
Human Rights and Equal Opportunity Commission HREOC
Office of the Inspector-General of Intelligence and Security IGIS
Inspector General of Taxation IGT
Department of Innovation, Industry, Science and Research IISR
Department of Infrastructure, Transport, Regional Development and Local Government Infrastructure
IP Australia IPA
Insolvency and Trustee Service Australia ITSA
Joint House Department (retired) JHD
Medicare Australia Medicare
Migration Review Tribunal - Refugee Review Tribunal MRT-RRT
National Archives of Australia NAA
National Blood Authority NBA
National Capital Authority NCA
National Competition Council NCC
The National Health and Medical Research Council NHMRC
National Library of Australia NLA
National Museum of Australia NMA
National Native Title Tribunal NNTT
National Oceans Office NOO
National Offshore Petroleum Safety Authority NOPSA
National Science and Technology Centre NSTC
National Water Commission NWC
Office of Film and Literature Classification OFLC
Office of the Privacy Commissioner OFPC
Office of National Assessments ONA
Office of Parliamentary Counsel OPC
Office of the Renewable Energy Regulator ORER
Office of Workplace Services OWS
Productivity Commission PC
Professional Services Review PSR
Reserve Bank of Australia RBA
Sydney Harbour Federation Trust SHFT
Social Security Appeals Tribunal SSAT
Tourism Australia TA
Therapeutic Goods Administration TGA
Royal Australian Mint The Mint
Department of the Treasury Treasury
Wheat Exports Australia WEA
Workplace Ombudsman WO
Methodological Information -
Qualifications in AusTender
Contracts Reported Data
The following key points must be made about the
AusTender data and Intermedium’s use of it. The
federal government’s objective in maintaining the
AusTender database is primarily to provide visibility
of government contracting activity. It is not an
accounting or financial management information
system, and the level of quality assurance given to
the data being entered into it varies from agency to
agency.
For the period being reported on (2005-06), all
agencies operating under the Financial
agencies operating under the Financial
Management Accountability Act were required to
publish their contracts and standing offers with a
value of $10,000 or more in AusTender (up from
$2,000). With the introduction of the Australia/USA
Free Trade Agreement on 1 January 2005, 33 CAC
Act agencies were also required to publish their
contracts in AusTender. AusTender provides a list
of the FMAA Act and the CAC Act Agencies now
covered by AusTender.
AusTender has data quality issues which cannot be
fully repaired or eliminated by Intermedium in its
data extraction and analysis processes and
therefore the reader should consider the data
presented in this report as indicative. The data
quality issues are:
· mis-categorisation
· poor or generic descriptions of goods or services,
such as “other services” or “equipment”
· misspelling
· use of jargon
· misreporting of values
· duplication of entries
· timeliness of publication
Despite these data quality issues, the significant
volume and aggregate value of the contracts
captured in the research leads Intermedium to
believe that the issues do not affect the results to
such a degree as to invalidate them. Intermedium
has taken all reasonable care in compiling the
results but cannot be responsible for any errors or
omissions.
The nature of Intermedium’s remediation of the
AusTender data, and its impact on the analysis is
outlined below.
Results likely to be understated
Intermedium’s methodology is based on manual
examination of entries and does not rely on
AusTender contracts which have been incorrectly
coded by agencies and therefore are at risk of
being miscategorised. Entries which cannot be
identified as IT or telecommunications-related with
confidence are not included in Intermedium’s data.
Some inadequately described and/or miscoded
entries which may be relevant may be excluded as
a result. This is particularly likely where generic
descriptions such as “equipment” or “services” are
used, and where suppliers may not be exclusively
focused on the field under study. In such cases,
contracts are excluded unless there is clear
identification. It is therefore likely that Intermedium
identification. It is therefore likely that Intermedium
results are understated.
Publication “lag” is also likely to contribute to
understatement of results. It is possible that
reporting for some smaller agencies may be erratic.
Granularity
Lack of detail in contract description also leads to
difficulties in categorising contracts with rigour.
Where a contract cannot be categorised with
confidence, it is classed as “Not Specified”.
Because of the prevalence of “Not Specified”
contracts across all category types, results are most
accurate and useful at higher levels of granularity.
Duplicate entries
From previous research, Intermedium estimates
that the volume of potential duplicated contracts
could be between five and ten percent per annum.
If so, this could inflate total contract values by two to
five percent per annum.
Intermedium is able to cleanse its data of major
contracts which appear to be duplicates by
contacting the agency. Intermedium believes that
duplicates which may exist for contracts under
$500k do not materially affect the analysis.
Head contracts
Where an agency enters into a contract for ongoing
supply of goods or services, such as multiyear
outsourcing or licensing, AusTender requires
publication of the estimated value of the head
contract. The agency is not then required to publish
actual expenditure against the head contract.
Head contracts are included in AusTender data for
the date and financial year in which they are
reported,
as this is the only point at which this data is
available. It should be noted that actual expenditure
does not necessarily occur at this point, nor always
match initial estimates of the contract value over the
Index
About Intermedium
Intermedium is an independent market research and advisory firm which specialises in Australian government markets. We have
achieved a strong reputation for providing independent, authoritative information and advice to:
• Companies offering technology products and services to the public sector; and
• Public sector agencies seeking to better understand the capabilities and capacity of their supplier base.
Established in 2004, Intermedium is headquartered in Sydney, with an office in Canberra, and a network of Senior Associates
covering other jurisdictions.
Consulting Services
Based on extensive experience and a detailed knowledge of government, Intermedium provides consulting services to both industry
and to government. These services broadly consist of strategic advice, training, coaching and mentoring services. These services
are delivered by Intermedium’s senior consultants, and senior associates.
For Government Intermedium provides strategic advice to enable agencies to engage more effectively with industry. This includes:
•Information about supplier and vendor capability;
•Independent governance to ensure government and supplier alignment during procurement implementation; and
•Coaching of personnel involved in procurements to assist them in understanding the industry agenda.
For Industry Intermedium provides advice and services at all stages of the government procurement cycle. This includes assistance
in:
•Market entry;
•Market segmentation;
•White paper and proposal preparation;
•Tender response preparation;
•Contract / project support; and
•Sales strategy facilitation and analysis.
Independent Research
Intermedium collects, categorises and analyses procurement data from both Federal and State jurisdictions. Intermedium´s Federal
Government database holds comprehensive information from 2003-04 to the present. This enables it to uniquely provide trend
information; indications of likely government purchasing activity; and market share information for both suppliers to government and
government agencies.
Intermedium publishes a range of reports on the Federal and State government ICT markets, including an annual Market Report
providing an overview of the market, as well as data and analysis of the market by product/service category, by supplier; and by
Intermedium publishes a range of reports on the Federal and State government ICT markets, including an annual Market Report
providing an overview of the market, as well as data and analysis of the market by product/service category, by supplier; and by
agency. Intermedium publishes a number of reports ‘on demand’. These include agency profiles, competitor analyses, and detailed
reports for specific agencies, products or suppliers. Intermedium also conducts bespoke research, including research into areas of the
market where reliable published information is not available.
Events, Conferences and Briefings
Regular events, conferences and briefings aimed at providing updates to the market and analysis of current issues and trends are
conducted by Intermedium throughout the year. Expert presenters at these briefings include guest speakers and senior associates,
as well as Intermedium’s own senior consultants.
Training, Coaching and Mentoring Services
Intermedium provides a range of executive briefings and specialist training courses, including tailored, in-house briefings. Our
courses include Master Classes aimed at experienced sales professionals with updates on the government market, a foundation
course for new sales staff, and courses designed specifically to help clients maximise the effectiveness of their responses to
government tenders.
Market Intelligence Update Service
Intermedium produces a weekly eNewsletter (The Medium) which provides a digest of relevant government information, together with
informed commentary.
Intermedium’s People
Intermedium’s consultants and senior associates bring broad experience and understanding of the government market to their work
with clients. Our principal consultants have experience in senior roles in Federal and State government, including CIO roles where
they were involved in major ICT procurement projects. They also have experience in management consulting, in senior sales roles in
the ICT industry, and in lobbying, research and policy development within the public sector.
Contact Intermedium
Phone: +612 9955 9896
Fax: +612 9955 2995
Email: admin@intermedium.com.au
URL: www.intermedium.com.au
