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					budget IT - Federal 2010-11


Tab Number Description

    1      Intermedium Copyright and User Licence


    2      User Guide
    3      Budget Measures Summary
    4      Budget Measures
    5      Operational Expenditure
    6      Field Descriptions
    7      Category Schemas
    8      Department Names and Abbreviations
    9      About Intermedium
                   May 2010




How to make best use of the information in this report
Summary of Budget Measures
Detail of Budget Measures
Operational Expenditure Estimates
So you can fully understand the information in this report
Explains how Intermedium classifies expenditures
Understand who the buyer is
                  Index   User Guide

budget IT
Federal 2010-11
                                                                                                     Index


budget IT - Federal 2010-11
User Guide

 A. Introduction                                                                                                                Index

 budget IT 2010-11 is a detailed budget analysis tool for Federal and State jurisdictions, which provides detailed              3 Budget Measures Summary
 information about the ICT projects that have been funded for the 2010-11 financial year. The Federal Government and the
 state governments each publish an annual budget which outlines their financial position as well as their revenue and
 expenditure intentions for the coming year. Information about budget initiatives is generally provided on a departmental or    4 Budget Measures
 ministerial portfolio basis. budget IT provides information on specified ICT projects announced in the budget, as well as an
 indication of the likely amount of the agency operating expense allocated to ICT. Intermedium’s family of budget IT reports
 includes:                                                                                                                      5 Operational Expenditure

 budget IT Federal                                                                                                              Copyright
 budget IT NSW
 budget IT Queensland
 budget IT Victoria



 B. Comments and Methodology
 This tool was prepared using information from the Australian Government's 2010-11 Budget Papers, located atin
 http://www.budget.gov.au/.

 This tool includes projects identified to have direct ICT component.

 Information is presented by Department and Portfolio.

 Budget Paper No. 2, Budget Measures 2010-11 provides information on all Government decisions that involve changes to
 its revenue, expense and investing activities since the Mid-Year Economic and Fiscal Outlook 2009-10.

 Revenue measures are defined as those measures that affect taxation or non -taxation revenues (on a Government
 Finance Statistics basis).

 Expense measures are defined as those measures that affect expenses (on a Government Finance Statistics basis).
                                                                                                                                Return To Menu

 Capital measures are defined as those measures that affect net capital investment, defined as the change in non -financial
  Capital measures are defined as those measures that affect net capital investment, defined as the change in non -financial
  assets.

  Measures with an ICT element have been identified and extracted from within Budget Paper 2 and presented in budget IT
  with a combined total Expense and Capital value where available.

  In this Budget IT tool, ICT Operational Expenditure estimates are created by applying an estimated ICT percentage to the
  'Supplier Expenses' component of Departmental Expenses taken from the Income Statements in the Portfolio Budget
  Statement for each agency.

  As such the Operational Expenditure estimates relate only to expenses and have no capital component .

  Please note that Budget Measures and Operational Expenditure are different views of overlapping funding
  allocations, hence they cannot be aggregated to create a single ICT budget allocation estimate.


  The budget information contained in this document includes:

  3 - Budget Measures Summary - Summary of budget measures by portfolio and category
  4 - Budget Measures - Description of budget measures and associated ICT components
  5 - Operational Expenditure - Operational expenditure estimates by department


  Definitions or explanations of the contents of field within this tool are provided at tab 6 – Field Descriptions.


  C. User Guide - Highlights
  budget IT is presented in Excel worksheets, with the five different information sets on separate tabs. Readers should
  scroll down to see all content on each tab.

  Excel offers three primary ways of locating information:

  1. Find                                                                                                                      Return To Menu
  This is most useful if you have a specific term for searching.

  → Click anywhere on the desired worksheet to make it the active worksheet
2 User Guide'!A68 toolbar click the Find & Select button
  → On the Home tab
  → Select Find from the drop down menu
  → Enter your search term in the dialogue box which appears
  → Refine your search if necessary by selecting the Options button
  → Select the Find All or Find Next button to initiate the search
→ Select the Find All or Find Next button to initiate the search
→ Close the Find dialogue box when you have finished searching

2. Sort

This allows you to arrange the order of the data by multiple criteria (columns), in ascending or descending order. It
displays the entire information set in the order specified.

→ Click anywhere on the desired worksheet to make it the active worksheet
→ On the Home tab toolbar click the Sort & Filter button
→ Select Custom Sort from the drop down menu
→Select a column to sort by from the drop down menu
→Click Add Level to add sorting criteria if additional criteria are required
→ Click Ok to initiate the Sort.
→ The worksheet will display according to the Sort criteria.
→ A simple Sort on 1 column only can be initiated by clicking on any cell in the desired column and then the Toolbar icon
for Sort Ascending or Sort Descending

3. AutoFilter

This allows you to identify and display only those entries which meet one or many criteria, and is a powerful tool for
"drilling down" into the information. For example, use the AutoFilter to quickly identify Department of Treasury expenditure
in the IT Services category.

→ Click anywhere on the desired worksheet to make it the active worksheet
→ Select one of the displayed column headings and click on the button in the lower right hand corner of the heading cell.
Use major headings like Agency/Agency Abbreviation or Category for best results with the initial filter.
→ A drop down list of available values is displayed for selection. Highlight and click on the desired value.
→ Only those entries which meet the entered value will be displayed. Entries which do not meet the entered value are
hidden by Excel and not displayed onscreen.
→ Continue selecting column headings and values from the dropdown lists until the selection has been refined as desired
→ The filtered data displayed may be Copied and Pasted or Printed using normal Excel functions. Data hidden by Excel
will not be copied across or printed when using AutoFilter.
→ AutoFilter also offers Ascending or Descending Sort from the dropdown list
→ Remove any/all filtering and restore the full information set by selecting "All" across all of the column headings.          Return To Menu

Tips for Quality Filtering

1. Use a major column heading with a limited range of values for your initial filter. Intermedium recommends the use of
Agency/Agency Abbreviation or Category for the initial filter, depending on the area of focus. Then select subsequent
headings as desired to "drill down" to the wanted information.

For example, to identify Department of Treasury budget allocations for IT Services:
→ Select Department of Treasury from Department drop down - displays all Department of Treasury entries
→ Select IT Services from Category drop down - displays all Department of Treasury IT Services entries

2. A filter value set in a column will continue to operate until it is reset, either to another value or to "All" (to display the full
information set). If a filter selection returns unexpected results, it is often helpful to check whether one of the column
values needs to be reset.

3. Some columns do not provide useful filtering due to the range/diversity of the data, particularly Description. Although
AutoFilter is available, Intermedium does not recommend use of the AutoFilter for these columns.

4. Sometimes the column heading drop downs do not display all of the possible values, particularly for the Category and
Sub-Category columns. This is because the drop down lists all of the unique values contained in that column, and does
not include values not contained in the column. For example, if there are no Hardware Category allocations in the
dataset, Hardware will not appear as an option in the drop down. If a value is not listed in the drop down, this means that
the value does not appear in the dataset, and is effectively a nil result.
es Summary

es

enditure
                                                                       Index    User Guide

budget IT - Federal 2010-11
Budget Measures Summary

ICT Budget Measures (per Portfolio)

                                                               IT Expenditure
Portfolio                                                      $m
Agriculture, Fisheries and Forestry
Attorney-General's
Broadband, Communications and the Digital Economy
Climate Change and Energy Efficiency
Defence
Education, Employment and Workplace Relations
Environment, Water, Heritage and the Arts

Families, Housing, Community Services and Indigenous Affairs

Finance and Deregulation
Foreign Affairs and Trade
Health and Ageing
Human Services
Immigration and Citizenship
Innovation, Industry, Science and Research
Prime Minister and Cabinet
Treasury
Veterans Affairs
TOTAL
ICT Expenses (per category)

                              Expenditure
Category                      $m
IT Services
Telco Services
TOTAL
           Index             User Guide


budget IT - Federal 2010-11
Budget Measures
Information on the budget measures is sourced from Australian Federal Budget Paper 2: Budget Measures. These measures may be expense measures or capital measures or include a mix of both.



     Portfolio           Department        Category            Budget Initiatives




                                                         National Health and Hospitals
                    Department of Health
Health and Ageing                          IT Services   Network — Mental health —
                    and Ageing
                                                         more youth friendly services




                                                         Drought assistance — mobile
Human Services      Centrelink             IT Services    service and rural servicing
                                                            support — extension




                    Department of
Immigration and                                           Border Security — biometrics
                    Immigration and        IT Services
Citizenship                                              for border and visa processing
                    Citizenship
al Budget Paper 2: Budget Measures. These measures may be expense measures or capital measures or include a mix of both.

                                             Total                               Estimated
                                                       Estimated     Estimated
                           Total Budget   Estimated                                  ICT
             New Project                                   ICT      2010-11 ICT
                            Allocation        ICT                                Allocation                                          Description                                             Intermedium Comment
             in 2010-11?                               Allocation    Allocation
                               ($m)       Allocation                            Beyond 2010-
                                                          ($m)          ($m)
                                             ($m)                                 11 ($m)


                                                                                               The Government will provide $78.8 million over four years to establish up to 30 new
                                                                                               Headspace sites, to provide additional funding to existing sites and expand telephone
                                                                                                                                                                                     This measure includes ICT and Non-
                                                                                               and web-based mental health services for young people. This investment will support
                 Y            $78.8         $15.8        $15.8         $4.0        $11.9                                                                                             ICT components. The ICT
                                                                                               an additional 20,000 young people a year once the new sites are established. This
                                                                                                                                                                                     component is estimated at 20%.
                                                                                               measure builds on the existing headspace program which provides community-based
                                                                                               support and assistance to Australians aged 12-25 with, or at risk of, mental illness.


                                                                                               The Government will provide $4.7 million in 2010‑11 for two mobile offices (drought
                                                                                               buses) and associated support staff to maintain the Australian Government Drought
                                                                                               Assistance Mobile Service. The funding provides for Centrelink staff, including            This measure includes ICT and Non-
                 N            $4.7          $2.4         $2.4          $2.4        $0.0        specialist Rural Services Officers and a social worker, to provide a range of services for ICT components. The ICT
                                                                                               families living in drought‑affected areas without a Centrelink Customer Service            component is estimated at 50%.
                                                                                               Centre. The service will also facilitate customer access to other Australian, state and
                                                                                               local government initiatives from one place.


                                                                                               The Government will provide $69.4 million over four years (including $1.0 million in
                                                                                               capital funding) to introduce a biometric-based visa system for certain visa applicants.
                                                                                               From 2010-11, visa applicants in ten overseas locations may be required to submit
                 Y            $69.4         $69.4        $69.4        $29.7        $39.7       fingerprints and facial images, which would be matched against the biometric
                                                                                               databases of Australia and partner countries. The Australian Passports Office will also
                                                                                               further develop its biometric capability to better combat the fraud exposure of
                                                                                               genuine Australian passports.
                                                                       Index User Guide


budget IT - Federal 2010-11
Operational Expenditure
The Operating Expenses information is drawn from the Income Statement in the Portfolio Budget Statement for each department and has been limited to Supplier Expenses only. As such the Estimated ICT Operating Budget shows estimated ICT
expenditure with suppliers and excludes expenditure for employees, depreciation, and other expenses. Operational expenditure estimates do not include a capital component.


                                                                                                                                                                                Operating Expenses
                                                                                                                                                                                                        % Operating budget
                                         Portfolio                                                                            Department                                     (supplier expenses only)
                                                                                                                                                                                                               ICT
                                                                                                                                                                                       ($m)


Agriculture, Fisheries and Forestry                                           Department of Agriculture, Fisheries and Forestry
Attorney-General's                                                            Australian Customs and Border Protection Service
Attorney-General's                                                            Australian Federal Police
Attorney-General's                                                            Australian Security Intelligence Organisation
Broadband, Communications and the Digital Economy                             Australian Broadcasting Corporation
Broadband, Communications and the Digital Economy                             Special Broadcasting Service
Defence                                                                       Defence Materiel Organisation
Defence                                                                       Department of Defence
Defence                                                                       Defence Housing Australia
Education, Employment and Workplace Relations                                 Department of Education, Employment and Workplace Relations
Environment, Water, Heritage and the Arts                                     Murray-Darling Basin Authority
Environment, Water, Heritage and the Arts                                     Department of the Environment, Water, Heritage and the Arts
Families, Housing, Community Services and Indigenous Affairs                  Department of Families, Housing, Community Services and Indigenous Affairs
Finance and Deregulation                                                      Department of Finance and Deregulation
Foreign Affairs and Trade                                                     Department of Foreign Affairs and Trade
Health and Ageing                                                             Department of Health and Ageing
Human Services                                                                Centrelink
Human Services                                                                Medicare Australia

Human Services                                                                Department of Human Services
Immigration and Citizenship                                                   Department of Immigration and Citizenship
Innovation, Industry, Science and Research portfolio                          Commonwealth Scientific and Industrial Research Organisation
Innovation, Industry, Science and Research portfolio                          Department of Innovation, Industry, Science and Research
Treasury                                                                      Australian Taxation Office
Treasury                                                                      Australian Securities and Investments Commission
Treasury                                                                      Australian Bureau of Statistics
Various                                                                       Other Agencies
such the Estimated ICT Operating Budget shows estimated ICT




                                             Estimated ICT
                                            Operating Budget
                        Index

budget IT - Federal 2010-11
Field Descriptions (Column Headings)
Expense Measures / Capital Measures
Field
Portfolio
Department

Category
Budget Initiatives
New project in 2010-11?
Total Budget Allocation ($m)



Total Estimated ICT Allocation ($m)
Estimated ICT Allocation ($m)
Estimated 2010-11 ICT Allocation ($m)
Estimated ICT Allocation Beyond 2010-11 ($m)
Budget Initiative Description
Intermedium Comment


Operational Expenditure
Field
Portfolio
Department
Other Operating Expenses (Supplier Expenses Only)
($m)
% Operating budget ICT
Estimated ICT Operating Budget
eral 2010-11
Column Headings)
l Measures
      Description
      Identifies the portfolio to which this initiative belongs.
      Department name. See tab 8 Departments for a list of the departments and their abbreviations.
      Categorised by Intermedium. Where a project implied a mix of types of goods and services, Intermedium used its judgement as per where most of the investment would be.
      See 9 Category Schemas for Intermedium Categories.
      Budget initiative as described in budget papers. Description extracted from Budget Papers.
      Y=No previous investment before 2010-11, N=Investment previous 2010-11 exits, -=information unavailable
      Total funding allocation for this measure including ICT and non-ICT components of funding and including funding from all years. In millions of AUD.
      The funding for the ICT component of a Budget Measure across all years of the initiative across all the departments associated with the initiative when this information is
      provided. In millions of AUD. Represents the combined total of Expense and Capital funding for each measure. When an initiative comprises a mix of goods and services
      Intermedium estimates of the value of the ICT component are provided.
      Estimated value of the ICT Allocation for the specific department across across all reported financial years. In millions of AUD.
      Estimated Value of the ICT allocation for the specific department in the current (2010-11) financial year. In millions of AUD.
      Estimated Value of the ICT allocation for the specific department in the years beyond the current (2010-11) financial year. In millions of AUD.
      Budget initiative as described in detail. Description drawn from Budget Papers.
      Intermedium comment about this entry.




      Description
      Portfolio areas covered by this department
      Department name. See tab 8 Departments for a list of the departments and their acronyms.

      Operating Expenses limited to Supplier Expenses only i.e. Excluding employment costs, finance costs, grants etc. In millions of AUD.
      Intermedium estimate percentage of 'Operating Expenses (supplier expenses only)' allocated to ICT expenditure.
      Intermedium estimate of ICT expenditure from Operating Expenses (supplier expenses only). In millions of AUD.
        Index



budget IT - Federal 2010-11
Category and Sub-Category Schemas (scroll down page)

budget IT classifies initiatives to the Category level as budgets generally provide insufficient detail to allow classification of initiatives at the
sub-category level. Sub-category descriptions provide greater information about the types of initiative that constitute the category.

Category               Sub-Category              Description
                       Desktop                   Static personal computing device, including desktop PCs, small desktop peripherals, monitors.
                                                 Devices for data input, such as keyboards, mice, scanner, digital cameras. Excludes TV production cameras and
Hardware               Input                     scientific sensors.

                       Laptop                    Portable computing device, including laptops, notebooks, portable computers.

                       LCS                       Major computing devices, such as mainframes, servers and processors.

                       Network                   Communication and system support devices such as routers, switches, cables, multiplexers and UPS.

                       Not Specified             Entries clearly identified as IT hardware but not further classifiable. Generic description or unclear.

                       PDA                       Small portable computing device, such as personal digital assistant (PDA), pocket computer. Excludes calculators.
                                                 Device for output to paper, includes printers and accessories, multifunction devices, plotters and consumables except
                       Printer                   paper.
                                                 Devices and media for storing output electronically, including disk and hard drives, jukeboxes, tape libraries, SAN,
                       Storage                   RAID, disks and magnetic tape.




Category               Sub-Category              Description
                                                 Strategic or management-focussed IT services. Includes scoping and requirements studies, business case, project
                                                 reviews, IT audits, disaster and continuity planning, strategic planning, development of procedures and technical
                       Business Consulting       writing.
                                                 Maintenance and repairs to computing hardware of all kinds, including minor installation tasks, configuration and
IT Services            Hardware Support          warranties.
                              IT contractors employed on a time and materials basis, "bodyshopping". Intermedium only includes contracts for
                              contractors and temporary staff specifically described as IT-related in AusTender, or if the contract applies to a known
           Labour Hire        IT-only supplier or purchasing branch.
                              Outsourcing, managed services and facilities management (except telecommunications). Also includes offsite data
                              and media storage, web and server hosting and provision of IT services by one agency to another eg levy paid to DFAT
           Managed Services   by participants in the ICON network.

           Not Specified      Generic description such as "IT services" or "computing services" or insufficient information to categorise further.

                              Catch all for IT services which can be identified but which do not fit into another category. Includes IT security
           Other              consulting and review, Threat & Risk Assessment, media destruction, website monitoring, and relocations.
                              Wide range of system integration services, including application development, enhancement, implementation and
                              testing; installation of new hardware / software; system architectures; hardware and software consulting; and interface
           SI Services        and website design and development.
                              Maintenance and support to system softwares, including system administration, warranties, minor configuration and
           Software Support   repairs.
                              IT training, conferences, user groups and advisory services. Intermedium only includes contracts which are specifically
           Training           described as IT-related, or if from a known IT-only supplier.




Category   Sub-Category       Description
           Copier             Photocopiers, leased or purchased, and consumables excluding paper.
LOM        LOM Services       LOM installation and repair, LOM warranties.
           Not Specified      Generic description such as "office machine".
           Other              Catch all category for other significant items, such as shredders, laminators, franking machines.
           Projector          Data projector.
           TV                 Televisions, display plasma screens, DVD players for TVs. Excludes computer monitors.
           Whiteboard         Electronic whiteboard, smartboard.




Category   Sub-Category       Description
           BI                 Business intelligence, data warehouse, business statistical analysis.
                              Software package configured to business requirements but otherwise not extensively customised. Excludes bespoke
Software   Business Systems   applications. May include grants management, legal systems, tender management.
                              Computer Assisted Design, typically engineering or architectural plans. Excludes scientific and military simulation and
           CAD                modelling tools.
                              Storage and management of electronic documents of any type, includes document/records management, web
           Content Mgt        publishing.
           CRM                Customer Relationship Management software.
                  Desktop               PC tools for end users, includes Office, viewers, personal email management, single user applications.
                                        Tools for programming and system development and testing, including programming languages, system and network
                  Development           modelling, testing, business modelling.
                  FMIS                  Financial Management Information Systems.
                  GIS                   Geographic Information Systems, including mapping tools and tools for manipulating geographic images.
                  HRM                   Human Resource Management System, training software, OH&S software.
                  KM                    Knowledge Management, intelligent agents, search software, library software.
                  Microsoft             Microsoft Enterprise Agreements, where these can be identified from the contract description.
                  Not Specified         Generic description such as "software" or "software licence". Insufficient information to categorise.

                                        Software for operating and managing application and network functions, such as system and network administration
                  Operating             and diagnostic tools, operating platform software, remote access control, database management systems.
                                        Software to prevent unauthorised access to systems. Includes identity authentication, antispam, virus protection,
                  Security              access control.
                                        Scientific or military software, range of purposes, typically Defence or scientific agencies, such as specialist statistical
                  Technical             analysis, high tech simulations and modelling, computer-based wargames.
                                        Software which integrates with telephony by recognising human speech as input, may include identity authentication
                  Voice Recognition     based on voice, such as IVR.




Category          Sub-Category          Description
                                        Voice, data and fibre optic cabling and repairs, installation of server racking and network components, installation of
Telco Equipment   Cabling               phone and data outlets. Does not include computer room fitout or electrical work.
                  Fax                   Facsimilies, toner and other consumables except paper. Multifunction devices are classified as printers.
                  Handset               Telephone handsets, conference phones, telephone headsets.
                  Mobile                Mobile phones, handsfree car kits, pagers, satellite phones.

                  Network               Telephone systems, voice messaging systems, voice routers, other telecommunications hardware except PABXs.
                  Not Specified         Identifiable as telecommunications equipment but not otherwise classifiable.
                  PABX                  PABX and similar switchboard devices.
                  Satellite             Satellite stations, satellite equipment except satellite phones.
                  Services              Installation, repair, maintenance of telecommunications equipment.
                  Videoconf Equipment   Videoconferencing stations and equipment.
                  VOIP                  Voice Over Internet Protocol systems and equipment.




Category          Sub-Category          Description
                                      Services related to the transmission of data, including Internet access, data line, gateway services, network links.
Telco Services   Data                 Excludes access to information sources over the Internet
                 Managed Services     Full data/voice network management, including facilities management. Excludes switchboard operations
                 Mobile               Mobile phone call costs, services and repairs
                 Not Specified        Identifiable as telecommunications services but not otherwise classifiable
                                      Specifically described as telecommunications related but not included in other subcategories, includes
                 Other                telecommunications consulting, training and labour hire
                 Satellite            Telecommunications services delivered via satellite
                 Videoconf Services   Videoconferencing services, including call costs and use of facilities
                 Voice                Carriage costs and telephone services, may include equipment rental bundled with service costs
                 VOIP Services        Voice Over Internet Protocol (VoIP) services
Methodological Information -
Qualifications in AusTender
Contracts Reported Data
The following key points must be made about the
AusTender data and Intermedium’s use of it. The
federal government’s objective in maintaining the
AusTender database is primarily to provide
visibility of government contracting activity. It is not
an accounting or financial management
information system, and the level of quality
assurance given to the data being entered into it
varies from agency to agency.

For the period being reported on (2005-06), all
agencies operating under the Financial
Management Accountability Act were required to
publish their contracts and standing offers with a
value of $10,000 or more in AusTender (up from
$2,000). With the introduction of the Australia/USA
Free Trade Agreement on 1 January 2005, 33
CAC Act agencies were also required to publish
their contracts in AusTender. AusTender provides
a list of the FMAA Act and the CAC Act Agencies
now covered by AusTender.

AusTender has data quality issues which cannot
be fully repaired or eliminated by Intermedium in its
data extraction and analysis processes and
therefore the reader should consider the data
presented in this report as indicative. The data
quality issues are:

· mis-categorisation
· poor or generic descriptions of goods or services,
such as “other services” or “equipment”
· misspelling
· use of jargon
· misreporting of values
· duplication of entries
· timeliness of publication

Despite these data quality issues, the significant
volume and aggregate value of the contracts
captured in the research leads Intermedium to
captured in the research leads Intermedium to
believe that the issues do not affect the results to
such a degree as to invalidate them. Intermedium
has taken all reasonable care in compiling the
results but cannot be responsible for any errors or
omissions.

The nature of Intermedium’s remediation of the
AusTender data, and its impact on the analysis is
outlined below.

Results likely to be understated

Intermedium’s methodology is based on manual
examination of entries and does not rely on
AusTender contracts which have been incorrectly
coded by agencies and therefore are at risk of
being miscategorised. Entries which cannot be
identified as IT or telecommunications-related with
confidence are not included in Intermedium’s data.

Some inadequately described and/or miscoded
entries which may be relevant may be excluded as
a result. This is particularly likely where generic
descriptions such as “equipment” or “services” are
used, and where suppliers may not be exclusively
focused on the field under study. In such cases,
contracts are excluded unless there is clear
identification. It is therefore likely that Intermedium
results are understated.

Publication “lag” is also likely to contribute to
understatement of results. It is possible that
reporting for some smaller agencies may be
erratic.

Granularity

Lack of detail in contract description also leads to
difficulties in categorising contracts with rigour.
Where a contract cannot be categorised with
confidence, it is classed as “Not Specified”.
Because of the prevalence of “Not Specified”
contracts across all category types, results are
most accurate and useful at higher levels of
granularity.

Duplicate entries
From previous research, Intermedium estimates
that the volume of potential duplicated contracts
could be between five and ten percent per annum.
If so, this could inflate total contract values by two
to five percent per annum.

Intermedium is able to cleanse its data of major
contracts which appear to be duplicates by
contacting the agency. Intermedium believes that
duplicates which may exist for contracts under
$500k do not materially affect the analysis.

Head contracts

Where an agency enters into a contract for
ongoing supply of goods or services, such as
multiyear outsourcing or licensing, AusTender
requires publication of the estimated value of the
head contract. The agency is not then required to
publish actual expenditure against the head
contract.

Head contracts are included in AusTender data for
the date and financial year in which they are
reported,
as this is the only point at which this data is
                                              Index



budget IT - Federal 2010-11
Agency Names and Abbreviations
These are sourced where available from GOLD, the Federal government directory, at www.gold.gov.au
The names and numbers of reporting agencies may change from year to year as a result of machinery of
government changes.

Agency                                                                          Abbreviation
Australian Accounting Standards Board                                           AASB
Administrative Appeals Tribunal                                                 AAT
Australian Broadcasting Corporation                                             ABC
Office of the Australian Building and Construction Commissioner                 ABCC
Australian Bureau of Statistics                                                 ABS
Australian Crime Commission                                                     ACC
Australian Competition and Consumer Commission                                  ACCC
Australian Centre for International Agricultural Research                       ACIAR
Australian Communications and Media Authority                                   ACMA
Australian Customs Service                                                      ACS
Australian Electoral Commission                                                 AEC
Australian Federal Police                                                       AFP
Australian Fair Pay Commission Secretariat                                      AFPC
Australian Film Television and Radio School                                     AFTRS
Attorney-General's Department                                                   AG'S
Australian Human Rights Commission                                              AHRC
Australian Institute of Criminology                                             AIC
Australian Institute of Family Studies                                          AIFS
Australian Institute of Health and Welfare                                      AIHW
Australian Institute of Marine Science                                          AIMS
Australian Industrial Registry                                                  AIR
Australia Japan Foundation                                                      AJF
Australian Law Reform Commission                                                ALRC
Australian Maritime Safety Authority                                            AMSA
Australian National Audit Office                                                ANAO
Australian National Maritime Museum                                             ANMM
Australian Nuclear Science and Technology Organisation                          ANSTO
Australian Organ and Tissue Donation and Transplantation Authority              AOTDTA
Australian Office of Financial Management                                       AOFM
Australian Prudential Regulation Authority                                      APRA
Australian Protective Service                                                   APS
Australian Public Service Commission                                            APSC
Australian Pests and Veterinary Medicines Authority                             APVMA
Australian Research Council                                          ARC
Australian Reward Investment Alliance                                ARIA
Australian Radiation Protection and Nuclear Safety Agency            ARPANSA
Australian Sports Anti Doping Authority                              ASADA
Australian Securities and Investments Commission                     ASIC
Australian Taxation Office                                           ATO
Aboriginal and Torres Strait Islander Commission                     ATSIC
Aboriginal and Torres Strait Islander Services                       ATSIS
Office of the Auditing and Assurance Standards Board                 AUASB
AusAID (Australian Agency for International Development)             AusAID
Australian Transaction Reports and Analysis Centre                   AUSTRAC
Austrade (Australian Trade Commission)                               AUSTRADE
Australian War Memorial                                              AWM
Biosecurity Australia                                                BA
Cancer Australia                                                     CA
Corporations and Market Advisory Committee                           CAMAC
Civil Aviation Safety Authority                                      CASA
Bureau of Meteorology                                                CBOM
Centrelink                                                           CENTRELINK
Commonwealth Grants Commission                                       CGC
Commonwealth Ombudsman Office                                        CO
Commissioner for Superannuation (ComSuper)                           ComSuper
CrimTrac                                                             CrimTrac
CRS Australia                                                        CRS
Child Support Agency                                                 CSA
Commonwealth Scientific and Industrial Research Organisation         CSIRO
Dairy Adjustment Authority                                           DAA
Department of Agriculture, Fisheries and Forestry                    DAFF
Department of Broadband, Communications and the Digital Economy      DBCDE
Department of Climate Change                                         DCC
Department of Communications, Information Technology and the Arts    DCITA
Department of Education, Employment and Workplace Relations          DEEWR
Department of Defence                                                DEFENCE
Defence Materiel Organisation                                        Defence DMO
Department of the Environment and Heritage                           DEH
Department of Education, Science and Training                        DEST
Department of the Environment and Water Resources                    DEW
Department of the Environment, Water, Heritage and the Arts          DEWHA
Department of Employment and Workplace Relations                     DEWR
Department of Family and Community Services                          DFACS
Department of Foreign Affairs and Trade                              DFAT
Department of Health and Ageing                                      DHA
Department of the House of Representatives                           DHR
Department of Human Services                                         DHS
Department of Immigration and Citizenship                            DIAC
Department of Immigration and Multicultural Affairs                  DIMA
Department of Immigration and Multicultural and Indigenous Affairs   DIMIA
Department of Industry, Tourism and Resources                        DITR
Department of the Senate                                             DOS
Department of Transport and Regional Services                                        DOTARS
Department of the Parliamentary Library (retired)                                    DPL
Department of the Prime Minister and Cabinet                                         DPMC
Commonwealth Director of Public Prosecutions                                         DPP
Department of the Parliamentary Reporting Staff (retired)                            DPRS
Department of Parliamentary Services                                                 DPS
Department of Resources, Energy and Tourism                                          DRET
Department of Veterans Affairs                                                       DVA
Export Finance and Insurance Corporation                                             EFIC
Equal Opportunity for Women in the Workplace Agency                                  EOWA
Department of Families, Community Services and Indigenous Affairs                    FaCSIA
Department of Families, Housing, Community Services and Indigenous Affairs           FaHCSIA
Family Court of Australia                                                            FAMCOURT
Federal Court of Australia                                                           FEDCOURT
Future Fund Management Agency                                                        FFMA
Department of Finance and Administration                                             Finance
Department of Finance and Deregulation                                               Finance
Federal Magistrates Court                                                            FMC
Fair Work Australia                                                                  FWA
Fair Work Ombudsman                                                                  FWO
Geoscience Australia                                                                 GA
Office of the Official Secretary of the Governor-General                             GOV-GEN
Grains Research and Development Corporation                                          GRDC
Human Rights and Equal Opportunity Commission                                        HREOC
Office of the Inspector-General of Intelligence and Security                         IGIS
Inspector General of Taxation                                                        IGT
Department of Innovation, Industry, Science and Research                             IISR
Department of Infrastructure, Transport, Regional Development and Local Government   Infrastructure
IP Australia                                                                         IPA
Insolvency and Trustee Service Australia                                             ITSA
Joint House Department (retired)                                                     JHD
Medicare Australia                                                                   Medicare
Migration Review Tribunal - Refugee Review Tribunal                                  MRT-RRT
National Archives of Australia                                                       NAA
National Blood Authority                                                             NBA
National Capital Authority                                                           NCA
National Competition Council                                                         NCC
The National Health and Medical Research Council                                     NHMRC
National Library of Australia                                                        NLA
National Museum of Australia                                                         NMA
National Native Title Tribunal                                                       NNTT
National Oceans Office                                                               NOO
National Offshore Petroleum Safety Authority                                         NOPSA
National Science and Technology Centre                                               NSTC
National Water Commission                                                            NWC
Office of Film and Literature Classification                                         OFLC
Office of the Privacy Commissioner                                                   OFPC
Office of National Assessments                                                       ONA
Office of Parliamentary Counsel                                                      OPC
Office of the Renewable Energy Regulator   ORER
Office of Workplace Services               OWS
Productivity Commission                    PC
Professional Services Review               PSR
Reserve Bank of Australia                  RBA
Sydney Harbour Federation Trust            SHFT
Social Security Appeals Tribunal           SSAT
Tourism Australia                          TA
Therapeutic Goods Administration           TGA
Royal Australian Mint                      The Mint
Department of the Treasury                 Treasury
Wheat Exports Australia                    WEA
Workplace Ombudsman                        WO
Methodological Information -
Qualifications in AusTender
Contracts Reported Data
The following key points must be made about the
AusTender data and Intermedium’s use of it. The
federal government’s objective in maintaining the
AusTender database is primarily to provide visibility
of government contracting activity. It is not an
accounting or financial management information
system, and the level of quality assurance given to
the data being entered into it varies from agency to
agency.

For the period being reported on (2005-06), all
agencies operating under the Financial
agencies operating under the Financial
Management Accountability Act were required to
publish their contracts and standing offers with a
value of $10,000 or more in AusTender (up from
$2,000). With the introduction of the Australia/USA
Free Trade Agreement on 1 January 2005, 33 CAC
Act agencies were also required to publish their
contracts in AusTender. AusTender provides a list
of the FMAA Act and the CAC Act Agencies now
covered by AusTender.

AusTender has data quality issues which cannot be
fully repaired or eliminated by Intermedium in its
data extraction and analysis processes and
therefore the reader should consider the data
presented in this report as indicative. The data
quality issues are:

· mis-categorisation
· poor or generic descriptions of goods or services,
such as “other services” or “equipment”
· misspelling
· use of jargon
· misreporting of values
· duplication of entries
· timeliness of publication

Despite these data quality issues, the significant
volume and aggregate value of the contracts
captured in the research leads Intermedium to
believe that the issues do not affect the results to
such a degree as to invalidate them. Intermedium
has taken all reasonable care in compiling the
results but cannot be responsible for any errors or
omissions.

The nature of Intermedium’s remediation of the
AusTender data, and its impact on the analysis is
outlined below.

Results likely to be understated

Intermedium’s methodology is based on manual
examination of entries and does not rely on
AusTender contracts which have been incorrectly
coded by agencies and therefore are at risk of
being miscategorised. Entries which cannot be
identified as IT or telecommunications-related with
confidence are not included in Intermedium’s data.

Some inadequately described and/or miscoded
entries which may be relevant may be excluded as
a result. This is particularly likely where generic
descriptions such as “equipment” or “services” are
used, and where suppliers may not be exclusively
focused on the field under study. In such cases,
contracts are excluded unless there is clear
identification. It is therefore likely that Intermedium
identification. It is therefore likely that Intermedium
results are understated.

Publication “lag” is also likely to contribute to
understatement of results. It is possible that
reporting for some smaller agencies may be erratic.

Granularity

Lack of detail in contract description also leads to
difficulties in categorising contracts with rigour.
Where a contract cannot be categorised with
confidence, it is classed as “Not Specified”.
Because of the prevalence of “Not Specified”
contracts across all category types, results are most
accurate and useful at higher levels of granularity.

Duplicate entries

From previous research, Intermedium estimates
that the volume of potential duplicated contracts
could be between five and ten percent per annum.
If so, this could inflate total contract values by two to
five percent per annum.

Intermedium is able to cleanse its data of major
contracts which appear to be duplicates by
contacting the agency. Intermedium believes that
duplicates which may exist for contracts under
$500k do not materially affect the analysis.

Head contracts

Where an agency enters into a contract for ongoing
supply of goods or services, such as multiyear
outsourcing or licensing, AusTender requires
publication of the estimated value of the head
contract. The agency is not then required to publish
actual expenditure against the head contract.

Head contracts are included in AusTender data for
the date and financial year in which they are
reported,
as this is the only point at which this data is
available. It should be noted that actual expenditure
does not necessarily occur at this point, nor always
match initial estimates of the contract value over the
  Index




                                                     About Intermedium
Intermedium is an independent market research and advisory firm which specialises in Australian government markets. We have
achieved a strong reputation for providing independent, authoritative information and advice to:

• Companies offering technology products and services to the public sector; and
• Public sector agencies seeking to better understand the capabilities and capacity of their supplier base.

Established in 2004, Intermedium is headquartered in Sydney, with an office in Canberra, and a network of Senior Associates
covering other jurisdictions.

Consulting Services
Based on extensive experience and a detailed knowledge of government, Intermedium provides consulting services to both industry
and to government. These services broadly consist of strategic advice, training, coaching and mentoring services. These services
are delivered by Intermedium’s senior consultants, and senior associates.

For Government Intermedium provides strategic advice to enable agencies to engage more effectively with industry. This includes:
       •Information about supplier and vendor capability;
       •Independent governance to ensure government and supplier alignment during procurement implementation; and
       •Coaching of personnel involved in procurements to assist them in understanding the industry agenda.

For Industry Intermedium provides advice and services at all stages of the government procurement cycle. This includes assistance
in:
        •Market entry;
        •Market segmentation;
        •White paper and proposal preparation;
        •Tender response preparation;
        •Contract / project support; and
        •Sales strategy facilitation and analysis.

Independent Research
Intermedium collects, categorises and analyses procurement data from both Federal and State jurisdictions. Intermedium´s Federal
Government database holds comprehensive information from 2003-04 to the present. This enables it to uniquely provide trend
information; indications of likely government purchasing activity; and market share information for both suppliers to government and
government agencies.

Intermedium publishes a range of reports on the Federal and State government ICT markets, including an annual Market Report
providing an overview of the market, as well as data and analysis of the market by product/service category, by supplier; and by
Intermedium publishes a range of reports on the Federal and State government ICT markets, including an annual Market Report
providing an overview of the market, as well as data and analysis of the market by product/service category, by supplier; and by
agency. Intermedium publishes a number of reports ‘on demand’. These include agency profiles, competitor analyses, and detailed
reports for specific agencies, products or suppliers. Intermedium also conducts bespoke research, including research into areas of the
market where reliable published information is not available.

Events, Conferences and Briefings
Regular events, conferences and briefings aimed at providing updates to the market and analysis of current issues and trends are
conducted by Intermedium throughout the year. Expert presenters at these briefings include guest speakers and senior associates,
as well as Intermedium’s own senior consultants.

Training, Coaching and Mentoring Services
Intermedium provides a range of executive briefings and specialist training courses, including tailored, in-house briefings. Our
courses include Master Classes aimed at experienced sales professionals with updates on the government market, a foundation
course for new sales staff, and courses designed specifically to help clients maximise the effectiveness of their responses to
government tenders.

Market Intelligence Update Service
Intermedium produces a weekly eNewsletter (The Medium) which provides a digest of relevant government information, together with
informed commentary.

Intermedium’s People
Intermedium’s consultants and senior associates bring broad experience and understanding of the government market to their work
with clients. Our principal consultants have experience in senior roles in Federal and State government, including CIO roles where
they were involved in major ICT procurement projects. They also have experience in management consulting, in senior sales roles in
the ICT industry, and in lobbying, research and policy development within the public sector.

Contact Intermedium
Phone:        +612 9955 9896
Fax:          +612 9955 2995
Email:        admin@intermedium.com.au
URL:          www.intermedium.com.au

				
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