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Mobile CRM Client for iPhone & Blackberry

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					                                        HSTC901




MOBILE CRM CLIENT FOR IPHONE & BLACKBERRY




       www.harbinger-systems.com
                                            HARBINGER SYSTEMS


   Overview                                                                Services
   Harbinger Systems is a leading provider of software                        Software Product Development
   engineering services to some of the world's best product                   Web 2.0
   companies. Our services span solution consulting,
                                                                              Mobile
   software design, development, testing and test
   automation.                                                                eLearning
   By leveraging cutting-edge technologies, Harbinger                         Performance Engineering
   Systems works with its customers as a partner in                           Systems Software
   technology innovation.                                                     Digital Marketing



                                     A Harbinger Systems Case Study




                                  www.harbinger-systems.com
                                                                                                        Follow Us
Also Read Our White Papers…
                                                                                            blog.harbinger-systems.com
 Interactive User Experience (IUX): Going Beyond Interfaces                                 www.twitter.com/HarbingerSys
 Comparing Adobe Flex & JavaScript
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 The Enterprise Software Makeover Guide
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                                                        www.harbinger-systems.com
                                     MOBILE CRM CLIENT FOR IPHONE & BLACKBERRY



          Situation                                                            Challenge
            A diversified enterprise delivering software products and              The company wants to provide sales team access to
            services across 45 countries                                           critical CRM functionality while being on the move
            Company uses a central web-based open source CRM                       Application focus was to make it fast, frill-less and hassle-
            software for its sales force                                           free access on mobile devices



                                                                               Technologies & Tools
                                                                                   iPhone 2.2.1 SDK                  BlackBerry SDK 5.0
          Harbinger Solution                                                       Xcode 3.2                         Event handling and
            Adapted web-based interface to iPhone’s and Blackberry’s               Google Map GMap2 API              listeners
            native-UI and small factor                                             for showing address               KSoap2 for SOAP
            A lightweight CRM client with key modules, Contacts, Leads             Email and calling API for         connectivity to web
            and Opportunities developed with quick turnaround time                 contact                           services
            Mobile clients support offline and online modes with sync              CRM-Web Service                   Multiple UI layouts for
            and connectivity to server through a web service                       communication                     different screens




          Benefits                                                                                                  BOTTOM LINE
            Sales people constantly connected and productive in offline as well as online               Sales people of the company able to be
            mode                                                                                            connected and be productive 24/7
            Sales teams able to instantly note down contacts and opportunities without
            having to resort to cumbersome mechanisms like Notepad, Excel and others




HSTC901                                                           www.harbinger-systems.com

				
DOCUMENT INFO
Description: iPhone and BlackBerry client for an open source CRM software to keep sales employees who are on the move connected and productive.