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Suggested Packing Methods for IBM’s E-Waste Mail-Back Program: Introduction: The following instructions are intended to provide basic guidance to household consumers for preparing their unwanted IBM brand personal desktop or laptop computers, monitors, Class B Intellistations, and related accessories for shipment to IBM’s authorized recyclers using the UPS mail back service. This service is intended for customers who live too far from one of the participating UPS Store® collection points for convenient drop off. There is no cost to you for this service. Note: Steps 2, 3, and 4 (packing, labeling, and scheduling a pickup) are not required if you elect to take the equipment to a participating UPS Store®. Please note that UPS shipping hubs or other UPS shipping counters at retail stores such as Staples or Best Buy are not participating in this program. These retailers are not part of the IBM mail back program but may be operating their own similar programs for their customers. Thank you for your cooperation and support of IBM’s electronics recycling program! Step by Step Detailed Instructions Simplified Instructions and Photos Step 1. Remove personal data IBM, our carriers and recyclers are not responsible for personal data left on your eligible electronic equipment that is returned for recycling. There are many “data wiping” software programs available to perform this task, many of which are free downloads off the internet. If you do not choose to take this step or if the computer is already broken such that you cannot perform this task, you may also remove the hard drive from the computer and keep it. Note: All hard drives including any remaining data on them will be destroyed during the final recycling process as shown at right. 1. Remove all personal data Photo Caption: An IBM Hard Disk Drive after undergoing physical data destruction process at IBM’s Asset Recovery Center Step 2: Package the Equipment All eligible equipment must be packaged and labeled prior to arranging for the home pickup mail back service. UPS drivers are not permitted to pack any equipment for you. If the packaging is not adequate, UPS may refuse the package. IMPORTANT: Do NOT call for home pickup if any the following are true… 1. CRT Glass monitor screen is shattered. If so, contact your local municipal waste facility. 2. There is any visible corrosion or leakage from batteries; if so, contact a local hazardous waste facility which handles used paint and similar materials. 3. Product is not packaged well (if not, read on for detailed instructions). 2a. Use the original IBM packaging material from when you first purchased the equipment if available. If the original packaging is not available, start with a strong corrugated carton that is approximately 2-3” larger in each direction than the contents to be packaged in it. Note: This is less than what would normally be used for a “good” product intended to be reused but it will be adequate for our purposes here. 2a. Use the original packaging if available, otherwise start with a good strong box. 2b. Wrap CRT monitors (those with glass screens) in plastic wrap or simply put them into a large plastic garbage bag to contain glass in the event of damage during shipment. This step is optional for accessories, printers, flat screen monitors, desktop and laptop computers. For all types of equipment, place at least 2” of cushioning material into the bottom of the box. Bubblewrap or a similar resilient or wadded material is suggested. Loose fill materials such as “packing peanuts” may be used but are not preferred. Accessories such as cables and power 2b. Place into a poly bag or garbage adapters may be placed into the same carton. bag Do not place more than one CRT monitor in a single box. Multiple flat screen monitors and laptops may be placed in one carton. 2c. Place the item(s) into the box and fill any remaining voids on the sides and top of the item. The item being packaged should have approximately equivalent thickness of cushioning on all sides including the top. When closing the carton, it should not bulge. 2c. Cushion all sides including the top 2d. Tape the carton shut using the “H” style sealing method top and bottom as shown (3 strips top and bottom). Use any form of 2” or wider plastic tape as shown below. << Good Tape Do NOT use masking tape, blue painters tape, duct tape or straps to seal the carton. 2d. Triple tape, top and bottom 2e. If the carton was previously used, ensure that all pre-existing labels are removed, covered up or crossed out with a marker. 2e. Cross out or remove old labels Step 3: Print the UPS Shipping Label 3a. Print the label from the UPS label creation website (ref: http://ibmtakeback.upsrow.com/ ). This label can be printed on regular paper, it does not have to be printed on label stock (but may be). 3a. Print the UPS shipping label(s) 3b. Tape the label to the top of the sealed carton or place it into a transparent sticky back envelope. Note: If you are shipping more than one carton, each carton must be labeled. 3b. Affix label(s) to the carton(s) Step 4: Arrange for Home Pickup: 4a. From the UPS Label Creation Website (ref: http://ibmtakeback.upsrow.com) After creating the label, you’ll see the shipping label along with the instructions shown in the image below. Look for the “click here” link to proceed to the home pickup screen. NOTE: This must be done from the UPS label creation site, not directly from this image. The first three steps below apply to consumers taking the equipment to the UPS Store ®. Only the last bullet applies to consumers that are requesting home pickup service. 4b. Request a Pickup: The tracking number, package count and weight will automatically be added similar to the image shown below (quantity and weight will vary). When ready, click the SUBMIT button which will create a screen as shown in step 4c. 4c. Request a Pickup Confirmation: Save the Tracking Number and PRN number in case you need to cancel the pickup; otherwise, the UPS driver will arrive to take your labeled package! 4d. Be present for the pickup when the UPS driver arrives the next day. Ensure that you or someone else 18 or older is available when the UPS driver arrives to pickup your package. 4d. Be there when the UPS Driver arrives Reference: Examples of Covered Electronic Devices (CED’s) that may be returned to IBM via this program. CRT Monitors Flat Panel Monitors IBM Desktop or Deskside PC’s Desktop PC Deskside PC IBM Class B Intellistations IBM Laptop or Notebook PC’s Note: This program is for IBM Brand products with IBM Logo on them. If you have a Lenovo Brand ThinkPad, refer to Lenovo.com for information on their recycling program. IBM Accessories IBM Keyboards or other peripheral IBM Power Cords or Adapters devices End of Document
"Photo Caption An IBM Hard Disk Drive After"