DigiPoS Store Solutions Inc. Ship To:
760 Pacific Road, Units 3-5 760 Pacific Road, Units 3-5
Oakville, ON Canada L6L 6M5 Oakville, ON Canada L6L 6M5
TEL: 1-866-847-2767 FAX: 905-332-9233 Email: firstname.lastname@example.org
RMA REQUEST FORM
RMA NUMBER DATE 18-Apr-12
COMPANY NAME CONTACT PERSON
Please indicate the product name, serial number, quantity & problem description. To be completed by DigiPoS Systems Inc.
In/Out of Date Date Incident
RMA No. Product Serial Number QTY Problem Description Warranty Received Returned Report
Remarks: If goods reported as faulty are retuned and found to be in working order, DigiPoS Store Solutions reserves the right to charge an engineering fee of $75.00(CDN) per item for the
time spent testing the returned goods. Any data contained on a system.
Assigned Technician: Email:
RMA Procedure (Please Read Carefully)
1 Fax or E-Mail completed form to the number above. It is essential that all information be correctly filled in.
2 Clear and specific description of the problem must be given for each item.
3 DO NOT INCLUDE IN THE SHIPMENT ANY ITEMS OTHER THAN THOSE SPECIFIED ON THIS RMA FORM.
4 Once issued, the RMA number is valid for 14 days. Shipment sent after this time period may experience delays in processing.
5 The items must be packaged properly, DigiPoS Store Solutions will not be held responsible for damages caused by shipment on improperly packaged goods.
6 A DigiPoS Store Solutions representative will contact you within 24 hours of receiving your RMA request by Fax or Email to provide you with an RMA number for approved returns/service issues.
7 Please note this RMA number on all items being shipped back to DigiPoS Store Solutions. Without this number, packages may be refused or processing delays may be experienced.
To: Digipos Systems
1185 Corporate Drive
Burlington, ON Canada