Ethical Presentation
(Semi-Fiction)
Outline
• • • • • About me How I came across the problem My various options My decision Effects that reflected my decision (changes after the decision was made) • Why other options weren’t chosen. • Brief conclusion
About me
• I am a part-time manager of a franchise convenient store. • I work only on weekends. • Weekdays, I go to school.
How I came across the problem
• Problem existed in the past. • I noticed it, when I happened to work with the manager… • I made sure that the problem was legitimate before I did the necessary
My various options
• Inform the district manager about what he is up to. (weekly check) • Report to the boss when he comes back from vacation. • Directly report to the headquarters through sending them a report of the inventory. • Report to the headquarters as a complaint against the manager, giving them appropriate reasons. • Just leave it the way it is. Be a nice guy and work with him.
My decision
• After much deliberation, I decided to report to the headquarters by sending them a copy of the inventory explaining that the inventory doesn’t verify with the costs.
Effects
• • • • Decrease in customer complaints Resulting in customers trusting the place This created a little development in sales Had some arguments with the guy couple of times • All’s well that ends well
Other Options (disqualified)
• Informing it to the boss or the district manager will result in them giving the manager a warning. As a colleague, I did that already, and it resulted in no change. • Lodging a complaint against him to the headquarters would be too harsh of an action. • My point was just to get him to understand, the reason why he was wrong
Conclusion
• I did what I had to in order to fill the purpose of my job which is customer satisfaction. • The more complaints a manager gets, the more he/she is responsible for their conduct.