emergency_preparedness_guide by xuyuzhu


Minnesota State University, Mankato (MSU) is committed to creating a safe and secure environment for all
students, faculty, and staff. The MSU Emergency Preparedness information has been developed to assist the
University in meeting this goal. All students and employees are encouraged to regularly review the information
provided and become familiar with suggested recommendations concerning disasters or emergencies that may
impact the MSU Community.

The recommendations are developed to minimize the negative effects resulting from an emergency. Please read
these guidelines thoroughly and become acquainted with its contents. Keep this information in a visible and
accessible for immediate reference. Once you are familiar with the information, you will be better prepared to
protect yourself and your co-workers.

In today’s society, we must be more vigilant of surrounding influences that can affect the safety of our community.
Medical emergencies, disasters, accidents, injuries, and crime can occur at any time without warning. It is our goal
that by working together we can be pro-active to emergencies in a timely manner.

If you have any questions about a unique situation that is not covered in these materials or need additional
information, contact MSU Security at (507)389-2111.

                                     Minnesota State University, Mankato
                                    Bomb Threats
If you receive and/or overhear a bomb threat,             Bomb Threat Checklist:
immediately call MSU Security at (507) 389-2111.          QUESTIONS TO ASK CALLER:
You should complete the Bomb Threat Checklist as             1. When is the bomb going to explode?
thoroughly as possible and submit it to MSU Security         2. Where is the bomb?
and/or emergency response personnel.                         3. What does it look like?
                                                             4. What kind of bomb is it?
DO NOT ACTIVATE THE RED FIRE ALARM BOX, AS                   5. What will cause it to explode?
DOING SO MAY ACTIVATE A BOMB.                                6. Did you place the bomb?
                                                             7. Why?
Threats may be communicated in a number of ways:             8. What is your name?
via telephone, paper correspondence, email, or               9. Where are you at?
otherwise. Please follow the guidelines set forth
above. Additionally, the following measure should         EXACT WORDING OF THE THREAT:
be taken:
      WRITTEN THREATS – Anyone receiving a
         bomb threat in writing should handle the
         correspondence as little as possible.            Other Identifying Characteristics:

        EMAILED THREATS - Persons receiving
         bomb threat via email should leave the
         message on the computer. The person
         receiving the email should remain at the         Number at which call is received:
         computer and not allow anyone to interfere
         and/or tamper with the message until
         Security arrives.                                Time:_________ Date_____/_____/_____

        OTHER THREATS – Anyone receiving a bomb          CALLER VOICE:
         threat in person and/or overhearing such a       □ Calm □ Nasal □ Angry □ Stutter □ Excited
         threat should obtain the following               □ Lisp □ Slow □ Raspy □ Rapid □ Deep
         information if possible and practical: the       □ Soft □ Ragged □ Loud □ Clearing throat
         name of the suspect, time and location of        □ Laughter □ Deep breathing □ Crying
         the threat, witnesses, exact wording of the      □ Cracking voice □ Normal □ Disguised
         threat and any other relevant information.       □ Distinct accent □ Slurred □ Familiar
                                                          □ Whispered
     If circumstances require that evacuation            BACKGROUND SOUNDS:
        efforts are necessary, MSU Security or            □ Street noises □ Factory machinery
        emergency personnel will direct those             □ Crockery □ Animal noises □ Voices
        affected to appropriate locations.                □ Clear □ PA System □ Static □ Music
     If an evacuation is taking place, turn off all      □ Local □ House noises □ Long distance
        cell phones and leave immediate area (at          □ Motor □ Office machinery
        least 300 feet).
                                                          THREAT LANGUAGE
Clearance:                                                □ Well-spoken (educated) □ Incoherent
Building(s) may be re-entered only after clearance is     □ Taped □ Foul □ Irrational
given by MSU Security or emergency personnel.             □ Message read by threat maker

                                     Minnesota State University, Mankato

Building Evacuation                                     Campus Evacuation
                                                               The evacuation of all or part of the campus
      Upon notification from Maintenance,                      will be announced and depending upon
       Security or emergency personnel,                         circumstances, directed by emergency
       immediately evacuate the building when an                personnel, Campus Security, Facilities
       alarm is activated. Leave by the nearest                 Services or administrators. All persons may
       marked exit and alert others to do the same              be asked to immediately vacate the site in
       unless directed by emergency personnel to                question and persons may be directed to
       another exit.                                            relocate at a specific site. For a non-fire
      Do not use elevators, unless authorized to               evacuation, take wallets, purses, book bags,
       do so by police, fire, or other emergency                jackets, etc., with you.
      Once outside, proceed to a clear area from
       the affected building. Keep streets, fire
       lanes, hydrant areas, and walkways clear for
       emergency vehicles and personnel.
       Evacuate further if directed by emergency               One of the instructions you may be given in
       personnel.                                               an emergency where hazardous materials
      Do not return to an evacuated building until             may have been released into the
       you are informed by emergency personnel                  atmosphere is to “shelter-in-place”. This is a
       or Security that you may enter the building.             precaution aimed to keep you safe while
                                                                remaining indoors. (This is not he same
                                                                thing as going to a shelter in case of a
                                                                storm). Shelter-in-place means selecting a
                                                                small interior room with no or few
Evacuation Procedures for Individuals                           windows, and taking refuge there.
with Disabilities                                              Depending on the type of emergency and
      If you are permanently or temporarily                    directives received from authorities and
       disabled, please inform your department                  emergency personnel, the following options
       head and he or she will help you determine               are available:
       an action plan based upon your specific                       o Following “reverse evacuation
       needs. A plan template can be found at:                           procedures”, all students, faculty,
       http://www.nfpa.org/assets/files//PDF/For                         and staff should go inside a
       ms/Chklst.doc Persons who cannot leave a                          building.
       building on their own should go to the                        o Monitor television, radio, and
       closest stairwell and ask another evacuee                         other forms of electronic
       for assistance.                                                   communication for information
      Individuals assisting the disabled persons                        regarding the threat/emergency
       should exit the building and notify                               and follow official emergency
       emergency personnel of the exact location                         response directions. Close
       of the individual needing assistance.                             windows, secure doors, and apply
                                                                         duct tape if advised to do so.

                                   Minnesota State University, Mankato
      Report any explosions by calling 911 immediately and Campus Security (ext. 2111).

      If necessary, or when directed to do so, activate the building fire alarm.

      During and/or after a building explosion:
          o Do not use the elevators.
          o Stay low to the floor and exit the building as quickly as possible.
          o Stay below the smoke at all times.
          o When approaching a closed door, use the palm of your hand and forearm to feel the
               lower, middle, and upper parts of the door. If it is not hot, brace yourself against the
               door and open it slowly. If it is hot to the touch, do not open the door – seek an
               alternate escape route.

      Assist the disabled to an enclosed stairwell landing and notify police and/or fire personnel of
       their location.

      After The Explosion:
           o If you are trapped in debris, remain calm and minimize your movements so that you do
               not kick up dust.

           o   Cover your mouth with a handkerchief or a piece of clothing.
           o   Tap on a pipe or wall so that rescuers can hear where you are.
           o   Shout only as a last resort, as shouting can cause a person to inhale dangerous amounts
               of dust.

IMPORTANT: Untrained persons should not attempt to rescue people who are inside a collapsed
building. Wait for emergency personnel to arrive.

                                 Minnesota State University, Mankato
                         Fire Procedures
   Should you see or smell smoke,                       Do not attempt to put out a fire if you
    immediately pull the nearest fire alarm,              are endangering your own safety or the
    leave the building, and call the                      safety of others.
    Mankato Fire Department by calling
    911 from a safe area. Be prepared to                 Do not use elevators. Power may fail
    give the following information:                       causing the elevator to stop between
         o Location of fire                               floors or elevator doors may open onto
         o Building and room number (if                   the fire floor.
         o Your name and telephone                       Disabled persons who are unable to
             number                                       move down the stairwells should move
         o Stay on the line until the                     to a stairwell. Caution should be used
             dispatcher releases you                      as to not block traffic.

   The person reporting the fire should                 Immediately notify rescue personnel of
    remain in the vicinity outside the                    any person left in the building along
    building to supply information, upon                  with their locations.
    request, to the Mankato Fire
    Department.                                  NOTE: If you become trapped in a building
                                                 during a fire and a window is available, place an
   Always take fire alarms seriously. When      article of clothing (shirt, coat, etc.) outside the
    a fire alarm has been activated,             window as a marker for rescue personnel. If
    everyone is to evacuate the building         there is not a window, stay near the floor where
    immediately.                                 the air will be less toxic. Seal up the cracks
                                                 around the door using pieces of clothing or
                                                 whatever is available. Shout at regular intervals
   NOTE: Persons who do not leave the           to alert emergency personnel of your location.
    building when a fire alarm is sounding
    may be subject to disciplinary action        CAUTION: Building fire alarms may stop ringing.
    and/or possible criminal charges.            It they stop, do not return to the building unless
                                                 notified by the Mankato Fire Department or
   Evacuate all rooms, closing all doors to     MSU Security.
    confine the fire. Do not lock doors.
    Check doors for heat before opening.         Know the location of fire alarm pull stations,
    Open doors slowly and check for              fire extinguishers, and exits.

   Fire doors leading into the stairwell
    landing should be closed.

                            Minnesota State University, Mankato
                    Hazardous Materials
In the event of an environmental spill involving hazardous chemicals or other materials, follow
these guidelines:

       Evacuate the affected area of the spill immediately. Use judgment depending on the
        nature and quantity of spilled material.

       Small containable spills:

            o    Call Campus Security (ext. 2111).
            o    Call 911 immediately for police and/or fire department if emergency response is

       Large spills:

            o    Call 911 immediately for emergency assistance.
            o    Call MSU Security (ext. 2111) for immediate assistance.

       Remove the victims from the spill area to fresh air if possible to do so without
        endangering yourself.

       Do not endanger your own life by entering areas with toxic gases.

       Inform others not to enter the affected area.

       Do not return to the area until notified by Mankato Fire Department or MSU Security
        that it is safe to do so.

                              Minnesota State University, Mankato
                    Medical Emergencies

Medical Emergency                                     Communicable Disease Protocol
If you are involved in or witness any medical         If you believe a student has contracted a
emergency, immediately call MSU Security (ext.        contagious disease that may pose a health risk
2111). Be prepared to provide the following           to others, notify the MSU Clinical Director of
information to the dispatcher:                        Health Services. Refer the student to Health
                                                      Services for treatment or further referral. If
       Name of the injured or ill person, if         Student Health Services is closed, students will
        known.                                        be sent to the emergency room at ISJ Hospital.
                                                      The Student Health Services Clinical Director and
       Current location of the person (i.e.,         Medical Director will then be notified by MSU
        building, room number).                       Security at their home numbers.

       Nature and type of injury, if known.          The MSU Student Health Services will determine
                                                      MSU’s responsibility in management of the case,
       If safe to do so, remain with the             including treatment and/or additional contacts.
        individual until help arrives; try to keep    Arrangements may be made to isolate students
        the individual still. Do not attempt to       as needed to prevent spread of the disease.
        move a seriously injured person (unless
        a more serious injury or life threatening
        situation may result). Provide first aid
        only if you are trained to do so.
                                                      Disease/Terrorism Protocol
       Provide any assistance to emergency           The Blue Earth County Public Health Services
        medical personnel at the scene upon           (Public Health) has the authority and
        request.                                      responsibility to respond to a mass disaster or
                                                      terrorism act. All MSU employees may be
                                                      needed and should remain in Blue Earth county
                                                      in the event of a mass disaster. MSU Student
Exposure Control Plan                                 Health Services may provide supplies and
Immediate treatment for an individual exposed         medications to public health services as needed.
to blood and/or body fluids is to thoroughly
wash the exposed area with non-abrasive               The staff of MSU Student Health Services is
antibacterial soap and running water. In the          prepared to offer first aid at the Student Health
event of an official exposure Contact with the        Services Clinic. If the Student Health Services
Risk Management Director or Emergency                 Clinic is the site of the emergency (tornado, fire,
Medical Technician Coordinator immediately for        flood, etc.) or if there is a large number of
further instructions or extended care                 injuries, the Bresnan Arena will be used by MSU
procedures.                                           Student Health Services. Blue Earth County
                                                      Public Health and MSU Security will be
                                                      contacted to provide additional medical

                                 Minnesota State University, Mankato
      http://www.redcross.org

       http://www.fbi.gov

       http://www.fema.gov

        http://www.firecenter.mnscu.edu

      http://www.dhs.gov/dhspublic

       http://www.dps.state.mn.us/homesec/mohshome.asp

       http://www.dhs.gov/interweb/asseslibrary/NIMS-90-web.pdf

       http://www.nws.noaa.gov

       http://www.mnscu.edu

        http://www.secretservice.gov/index.shtml

        http://www.usfa.fema.gov

        http://www.isj-mhs.org

       http://www.mankato.mn.us

                        Minnesota State University, Mankato
            Suspicious Packages/Mail
General Guidelines for Handling                         Things to Look for When Inspecting
Suspicious Mail                                         Mail

      Notify MSU Security immediately (ext.                  Origination postmark or name of sender is
       2111). Call 911 if you perceive an                      unusual, unknown, or no return address is
       immediate risk of a dangerous situation.                given; if given, it can’t be verified as
      Isolate all suspicious packages and seal off            legitimate.
       the immediate are. If possible, place the              Shows a city or state in the postmark that
       envelope or package in a plastic bag or                 does not match the return address.
       some other container to prevent leakage.               Excessive or inadequate postage.
       All personnel should leave the room. If                Addressed to title only or incorrect title;
       possible, turn off air flows, such as fans or           addressed to someone no longer employed
       air conditioning.                                       at MSU.
      If necessary, employees processing mail                Misspellings of common words or names.
       should wear protective gloves.                         Restrictive marking, i.e., “PERSONAL, EYES
      If you have identified a suspicious package,            ONLY,” or “SPECIAL DELIVERY.”
       DO NOT handle, shake or empty it. Do not               Rub-on block lettering
       carry it to other areas or show it to other            The letter is lopsided, unusually thick or
       people. If anything spills out, DO NOT try to           contained in an uneven envelope.
       clean it up.                                           Excessive weight; the letter or package
      Cover any spilled contents immediately. You             seems heavy for its size.
       can use clothing, paper, or a trash can. Do            Damaged envelope(s) or packages.
       not remove the covering materials from the             Stiffness or springiness of contents;
       spill. DO NOT cover with wet objects.                   protruding wires, aluminum foil or
      Direct all persons who have touched the                 components; oily outer wrapping or
       mail to wash their hands with soap and                  envelope; feels like it contain powdery
       water. After hands are washed, wash/rinse               substance (when checking, do not bend
       face for a period of time. Make a list of               excessively).
       anyone who has handled or come into                    Oily stains, discoloration; package/letter
       contact with the mail. Include contact                  emits an odor, particularly almond or other
       information and provide this to the                     suspicious odors.
       responding EMS personnel and MSU                       Crystallization or powdery substances on
       Security.                                               wrapper.
      As soon as practical, employees who have               Ticking sound.
       come in contact with any contamination
       should shower and place all clothing in          Things to Look for When Opening
       plastic bags. The clothing should be made
       available to the police responding to the        Mail
       reported incident. Contain the potentially
       impacted individuals to ensure that they               Powders
       receive proper medical attention. Names                Soil
       and contact information of those that may              Sand
       have been contaminated should be
                                                              Liquids of any kind, any color
       obtained and given to public health officials.
                                                              Oily or soapy residues
      Attempt to verify the sender and/or the
                                                              Sticky or adhesive
       legitimacy of the package (i.e. ask the
                                                              Flakes
       recipient if he/she was expecting a package
                                                              Crystals
       that matches the suspect package’s size and
                                                              Fibers

                                  Minnesota State University, Mankato
                              Utility Failure

Utility failures include: electrical power outage, disrupted cable service, interrupted telephone
service, unavailable water or heat. In the event of a major utility failure, follow these guidelines:

       Call 911 immediately if there is potential danger to occupants of the affected buildings
        and/or risk or serious damage to the building.

       Evacuate the building if an emergency exists.

During Business Hours

       Notify Facilities Services (ext. 5466) immediately. If telephone service is not available, go
        to MSU Security, located in Wiecking Center.

After regular business hours and/or during weekends:

       Notify MSU Security (ext. 2111) immediately. If telephone service is not available, go to
        MSU Security, located in Wiecking Center.

                               Minnesota State University, Mankato
                              Violent Behaviors

WEAPON ON CAMPUS                                                4.   Give the 911 Operator the following
         Immediately call 911 and/or MSU Security                   information:
          (507) 389-2111                                                  a. Your name
         Wait for police/security to arrive.                             b. Location of the incident (be as
         Do not confront the person with the                                  specific as possible)
          weapon.                                                         c. Number of shooters (if known)
         No effort should be made to intervene.                          d. Identification of shooter (if
         If known, provide the following information                          known)
          to the police:                                                  e. Number of persons who may be
               o Name of individual with                                       involved
                    weapon(s)                                             f. Your location
               o Location of individual with
               o What person did with weapon               Hostage - Witness
                    after it was displayed
                                                                    If hostage-taker is unaware of your
                                                                     presence, do not intervene.
                                                                    Call 911 immediately and be prepared to
Active Shooter                                                       provide the police with the following
If you are directly involved and exiting the building is             information:
not possible, the following actions are recommended.                       o Description of the hostage-taker
1. Go to the nearest room or office.                                       o Location of the incident
2. Close the door, lock if possible, if you cannot,                        o Number of hostage (if known)
     barricade the door with a desk, furniture or any                      o Reason for hostage taking
     other heavy item.                                                     o Injuries to hostages (if known)
3. Cover the door windows.
4. Keep quiet and act as if no one is in the room.                  Stay on the phone with police if requested
5. DO NOT answer the door.                                           and safe to do so.
6. Notify the Police Department at 911.                             Do not enter the hostage scene and advise
7. Give the 911 Operator the following information:                  others not to enter the area.
           o Your name                                              Follow police directions upon arrival at the
           o Your location (be as specific as                        scene.
           o Number of shooter (if known)
           o Identification of shooter (if known)          Hostage - If You Are Taken Hostage
           o Number of persons who may be
                involved                                            Follow the instructions of the hostage-
8. Wait for the Police to assist you out of the                      taker.
     building.                                                      Do not panic. Calm others if they are
If you are involved in a situation where someone has                Be respectful to the hostage taker.
entered the area and started shooting, the following                Ask permission to speak and do not argue.
are a list of recommended actions:
                                                           It is imperative that all faculty, staff, and students be
     1.   Exit the building immediately.                   proactive in the prevention of potentially violent
     2.   Notify anyone you may encounter and exit         situations. Members of the university community are
          the building immediately.                        encouraged to report all incidents of threats (oral or
     3.   Notify the Police by calling 911.                written), physical assaults, violent encounters, etc., to
                                                           the Mankato Police Department and/or MSU Security.

                                     Minnesota State University, Mankato

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