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2012 EMTRAIN PRODUCT CATALOG PAGE 1
Product Catalog
emTRAiN was founded in March 2000 by Janine Yancey, a practicing
labor and employment lawyer, in response to the need to deliver
engaging, effective employment law training to many employees in a
cost effective and convenient manner. She decided to develop
eLearning compliance courses as an alternative to traveling and
conducting hundreds of classroom workshops.
CONTENTS
emTRAiN is comprised of employment lawyers, HR professionals &
PAGE 1
trainers, instructional course designers, graphic artists, video producers,
ABOUT EMTRAIN
software engineers & technical and customer support personnel. We
PAGE 2 have the necessary resources under one roof to design, build, deliver,
ENTERPRISE LMS and support a comprehensive eLearning project and a robust learning
Robust LMS which launches &
tracks eLearning, webinars,
management system for any sized client.
files & workshops.
But, emTRAiN has a unique story and competitive differentiation.
PAGE 3 Initially, we focused on HR and Legal compliance training, using our
HR & LEGAL COMPLIANCE proprietary Learning Management System (LMS) as the training
Interactive, research-based platform. Yet, unlike other compliance content vendors, we also had a
online courses, which use team of excellent software engineers who expanded our LMS to meet
vignettes and case studies to
help learners understand our customers’ unique delivery needs. As a result of our content
common issues and problems experience, we saw first hand the frustration that training professionals
in the workplace. experienced when trying to work with their existing LMS and upload and
PAGE 6 launch courses. We perceived a market need for a LMS with a great
ENTERPRISE LIBRARY user-interface and intuitive design. We responded to that market need in
Courses are currently in late 2008 by launching our SaaS Enterprise LMS as a separate product.
production and prioritized
After emTRAiN launched our LMS, we realized that clients also needed
per customer request.
a cost-effective production crew to produce courses for them as well as
PAGE 7 an easy tool to allow them to make their own courses. Hence, we began
EVIDEOS selling custom production and our authoring tool in 2010.
10-15 minute training
courses about a variety of Why is emTRAiN different? We have a holistic view of training. Our LMS
topics. and production capabilities make us a better content vendor and our
experience as a content vendor has helped us design and build a better
PAGE 11
LMS. Our LMS and production capabilities make us a more resourceful
DESKTOP SKILLS
10-15 minute training content vendor.
courses about a variety of
desktop skills.
emTRAiN | 777 Campus Commons Road, Suite 200 | Sacramento, CA 95825 | 800.242.6099 | sales@emtrain.com
2012 EMTRAIN PRODUCT CATALOG PAGE 2
CUSTOM COURSE CREATION
We've spent over 10 years creating eLearning and training
employees on compliance and soft skill courses. Not only do
we understand how to train busy, adult learners, but our team
is comprised of web designers, video and software engineers
who know how to produce state of the art online programs.
So, let us know if you would like us to turn one of your training
workshops into an eLearning module. We can script out a
course and produce it without too much time or expense. Our
course production is not a revenue source for us—it’s our way
of providing a total solution to our enterprise LMS customers so
our customers can be successful.
Enterprise LMS the training professional can make other
training assets optional or available via self-
We provide customers a robust Learning enrollment so that learners can “search” the
Management System (LMS) that allows training system to find a training activity that fits their
professionals to create custom learner groups need. The LMS also comes with a patent
to reflect similarly situated learners and custom pending tracking and reporting system wherein
course or learning tracks so the right set of each mouseclick of the learner is recorded and
courses are made available to the relevant set written to the database – which is an ideal
of learners. The system can be set up to system for any compliance training or other
automatically sync with any HR or Payroll training subject to audit.
system to eliminate data entry and track
changes in learner population. The LMS can
launch and deliver any SCORM 1.2 and 2004
eLearning file and courses can be assigned
automatically via the course tracks feature. The
training system also allows training
professionals to schedule and invite employees
to classroom workshops on any topic and then
track their attendance, and it allows
administrators to launch and track webinars
from the LMS as well. The training system also
allows administrators to upload any media asset
(video or audio) and/or any type of file to the
system and push that file out to learners and
track that learners have viewed the file. Along
with pushing out mandated training activities,
emTRAiN | 777 Campus Commons Road, Suite 200 | Sacramento, CA 95825 | 800.242.6099 | sales@emtrain.com
PRODUCT CATALOG
2012 EMTRAIN PRODUCT CATALOG PAGE 3
HR & Legal Compliance Courses
Any company with a federal contract is required to create and distribute
Affirmative Action 101 an affirmative action plan (AAP) each year. Further, companies
regulated by the Office of Federal Contract Compliance (OFCCP) must
CODE: AFFIRM ACTION
show proactive efforts to train their employees in EEO and
LEVEL 60
DURATION: 20 MINUTES discrimination issues. In this era of heightened scrutiny, this is a “must
have” course for every federal contractor to upload their AAP and have
all employees verify receipt.
This course teaches employees about the fundamentals of ethical
Code of Conduct & behavior and legal compliance in the workplace, including such topics
Business Compliance as code of conduct, antitrust, conflicts of interest, gifts and
entertainment, accurate recordkeeping, managing confidential
CODE: CODE CONDUCT information, insider trading, internet security, foreign corrupt practices
LEVEL 60
act, and global exports.
DURATION: 60 MINUTES
Equal Employment Opportunity and Affirmative Action 101.
Creating a Level Playing
Field
CODE: LEVEL FIELD
LEVEL 120
DURATION: 60 MINUTES
This course helps companies of all sizes build an awareness program so
Drug & Alcohol Awareness employees learn to spot signs of drug and alcohol use and know how and
where the report their concerns and presents questions throughout to
CODE: DRUG ALCOHOL
assess the learner’s understanding. Our course also teaches about the
LEVEL 60
DURATION: 60 MINUTES reasonable suspicion standard and how to document work-related
issues and objective factors that could give rise to reasonable
suspicion.
In this course, employees & managers will learn the latest
EEO & Preventing Unlawful developments regarding discrimination theories as well as tips and
Discrimination tools to avoid conduct that could lead to EEO violations. Our EEO
course covers: English-only rules, dress & appearance standards,
CODE: EEOM11 hiring guidelines as well as other key topics.
LEVEL 60
DURATION: 60 MINUTES
This course creates awareness of different backgrounds, cultures, and
Fostering a Diverse & personality traits. Employees will understand and acknowledge our
Inclusive Workplace inherent prejudices and natural barriers to effective communication. This
training module will increase the consciousness of your employees, help
CODE: DIV11 build teamwork, and help minimize internal conflict. This course covers
LEVEL 60
identity dimensions, identity filters, bias and stereotypes, understanding
DURATION: 60 MINUTES
differences, identifying commonalities, and other key topics.
emTRAiN | 777 Campus Commons Road, Suite 200 | Sacramento, CA 95825 | 800.242.6099 | sales@emtrain.com
EMTRAIN PRODUCT CATALOG
2012 EMTRAIN PRODUCT CATALOG PAGE 4
This course is an overview of all the steps in the hiring process, from
Hiring Skills & Restrictions legal parameters to practical tips. Your managers and supervisors will
understand how to establish and validate job requirements, implement
CODE: HIRING effective recruiting programs, conduct a legally compliant and effective
LEVEL 60 interview, and the importance of references and/or background checks.
DURATION: 60 MINUTES Managers will also learn best practices associated with all aspects of
the hiring process.
Managers sometimes make comments or take actions that undermine
Lawful Terminations an employee’s “at-will” status. This practical “how to” course was
created for managers and supervisors who are involved in hiring,
CODE: LT performance evaluations, and/or terminations. Our course covers key
LEVEL 60
topics including employment contracts and exceptions to at-will,
DURATION: 60 MINUTES
whistle-blower and retaliation issues, constructive termination, safe
termination meetings, promissory fraud, defamation, reference
requests, and more.
This course takes managers through each step of performance
Performance Management management and the continuous feedback process. Managers will
& Evaluations learn how to establish goals and objectives, give continuous feedback,
conduct quarterly reviews or “check-ins,” document performance
CODE: PM&E issues, and prepare the annual performance evaluation and conduct
LEVEL 60 the annual performance meeting.
DURATION: 60 MINUTES
This course teaches employees to recognize the kind of conduct that
Preventing Harassment in frequently forms the basis of harassment claims but is seldom
the Workplace recognized as unlawful. This course helps employees understand what
harassment is, and how to practically and effectively avoid conduct that
could lead to harassment situations. Our course map shows all 50
states, their protected classifications, their fair employment laws,
whether they impose personal liability and state agency contact
information. This course is available in a variety of versions:
✦ CA/CT Mandated Managers (timed)
✦ US Managers (non-timed)
✦ US Non-Managers
✦ Higher Education
✦ Construction/Manufacturing
✦ Healthcare
✦ Retail/Hospitality
This course covers the complex area of disability discrimination laws
Preventing Disability and how they operate in the workplace. Intended as a broad overview,
Discrimination this course teaches the purpose and scope of disability laws, helping
managers and supervisors to spot disability issues and seek guidance
CODE: ADA10 before inadvertently violating a disability law. Our course covers key
LEVEL 60 topics including definition of disability and a qualified individual,
DURATION: 60 MINUTES reasonable accommodations, the interactive process, discrimination
examples, overlapping and related laws, and more.
emTRAiN | 777 Campus Commons Road, Suite 200 | Sacramento, CA 95825 | 800.242.6099 | sales@emtrain.com
2012 EMTRAIN PRODUCT CATALOG PAGE 5
As part of the Fair and Accurate Credit Transactions Act of 2003
Red Flag Training (FACTA), the Federal Trade Commission (FTC), the federal bank
regulatory agencies, and the National Credit Union Administration have
CODE: FACTA issued regulations (the Red Flags Rules) requiring financial institutions
LEVEL 30 and creditors to develop and implement written identity theft prevention
DURATION: 15 MINUTES programs, which include staff training. Our FACTA training helps
employees understand your Identity Theft Prevention Program and
how they can help prevent identity theft by recognizing Red Flags and
responding appropriately. It includes coverage of laws, regulations,
definitions, identity theft prevention program details, detection,
response, and handling address discrepancies.
Our Compliance Trio (Diversity, EEO/Preventing Discrimination and
Respect in the Workplace Harassment) includes 17 workplace video vignettes illustrating
problematic situations and behaviors. This course covers Canadian
Compliance requirements and legal mandates. Employees will learn
about bias and stereotypes and leveraging our differences in the
workplace, harassment concepts such as unwelcome conduct, parties,
forms of harassment, your policy and how to report complaints. This
course is available in a variety of versions:
✦ CA/CT Mandated Managers (timed)
✦ US Managers
✦ US Non-Managers
✦ Canada Managers
✦ Canada Non-Managers
✦ Global (references laws in EU with non-US trainer & narrator)
This course covers general safety, ergonomics, injury & illness
Workplace Safety prevention plans and workplace violence.
CODE: WORK SAFETY
LEVEL 60
DURATION: 30 MINUTES
This course can provide important protection for employees by
Workplace Violence showing how they can spot classic red flag situations and to minimize
the potential for violent episodes in the workplace. This course also
CODE: WORK VIOLENCE walks learners through the action plan of how to respond if and when
LEVEL 30 violence does occur.
DURATION: 30 MINUTES
emTRAiN | 777 Campus Commons Road, Suite 200 | Sacramento, CA 95825 | 800.242.6099 | sales@emtrain.com
2012 EMTRAIN PRODUCT CATALOG PAGE 6
ENTERPRISE
Enterprise Library LIBRARY
Courses are in production and availability LICENSE
of particular modules will vary per Learners with a valid
customer requests. Course production Enterprise Library License
takes less than 3 weeks. have access to any number of
emTRAiN authored courses,
Coaching and Mentoring Available! including Compliance, HR, soft
Management & skills. The Enterprise License
Communication Strategies
also provides a means to
Leadership Conflict Resolution Available! author your own courses and
Library Creative Problem Solving launch 3rd party courses to
Discipline your learners -- all for one
DURATION: 20-30 learner fee.
Meeting Management
MINUTES Motivating Employees
Supervising Others
Teamwork and Teambuilding
Administrative Support
Business & Anger Management
Personal Skills Assertiveness and Self-Confidence
Library Business Etiquette
Business Writing
DURATION: 20-30 Change Management
MINUTES Customer Service
Facilitation Skills
Human Resource Management
Interpersonal Skills
Lean Six Sigma
Measuring Results from Training
Meeting Management
Negotiation Skills
Personal Productivity
Presentation Skills
Project Management
Proposal Writing
Public Speaking
Sales Fundamentals
Stress Management
Time Management
emTRAiN | 777 Campus Commons Road, Suite 200 | Sacramento, CA 95825 | 800.242.6099 | sales@emtrain.com
2012 EMTRAIN PRODUCT CATALOG PAGE 7
eVideo Course Selection
eVideos provide 10-15 Personal Tapes
Hired to Win
Conflict Process
Special Situations
minute interval training and Everyone’s OK
Ergonomics
can be purchased per PAC Analysis
Things You Can Do
Games Workers Play
Library. The OK Worker Your Chair and You
Reducing Eye Strain
Nonverbal Communication
PCs
Introduction to Nonverbal
Soft Skills Communication
Stretching
DISC Body Position Scan - Part 1
Social Networking
DISC Introduction Body Position Scan - Part 2 LinkedIn
DISC Questionnaire Body Movement Scan -Part 1 Twitter
Understanding DISC Styles Body Movement Scan - Part 2 Instant Messenger
DISC Style: High D Artifacts Facebook
DISC Style: High I Effective Voice Skills Ethics for Everyone
DISC Style: High S Applications of Nonverbal Stop Procrastinating
DISC Style: High C Communication The Pain
Selling the High D The Putdown Game Getting Started
Selling the High I Removing the Payoff
Stress Management
Selling the High S Putdown Offenders Understanding Stress
Selling the High C Response Strategies Avoidable Stress
Leading the High D Unavoidable Stress
Respect Series
Leading the High I Handling Stress
Leading the High S How to Be Liked Managing Stress
Leading the High C How to Be Respected
Working with Dislike
Emotional Intelligence
Introduction
General Soft Skills Customer Service
Don’t Press Send Customer Service
Developing Emotional Self-
Helping Employees Use Their Do They Like You
Awareness Developing
Time Wisely
Emotional Self-Management The Next Level
How to Leave Phone Messages
Developing Emotional Social- that Get Returned
Awareness Cutting Expenses
Office Etiquette
Building Strong Relationships Proper Introductions Feedback
Inspiring Emotions in Others Protecting Your PC from the Introduction to Feedback
Emotional IQ and DISC Bad Guys Feedback Basics
Related Programs for Improving Remembering Names and Ways to Get Feedback
E-IQ Faces Complaint Tracking
General Communications Telephone Techniques Part 1 Question of the Week
Active Listening Telephone Techniques Part 2 Focus Groups
Handling Angry Callers Telephone Techniques Part 3 Advisory Panels
How Do You Know What You Writing Effective e-Mails
Interviews
Don’t Know Writing Effective Memos
Surveys: Planning
Straight Talk on Bad Language Business Meals
The Great Conversationalist Surveys: Satisfaction Items
Hosting a Business Meal
Verbal Communication Surveys: Response Formats
Attending a Business Meal
Assertive Verbal Skills Series Table Manners Surveys: Writing Statements
Getting Started Change Management Series Surveys: Reporting and Interpreting
Dealing with Feelings When You’re Through Report Cards and Phone Calls
Identifying Manipulators Changing...You’re Through Mystery Shopper
Manipulation in Business The Change Agenda MBWA
Your Assertive Rights A Look at the Future
Assertive Verbal Skills Conflict Management General
Unavoidable Truths
Finance
Healthy Communication Maintaining Self-Control General Finance
How We Recognize Each Other ACH
emTRAiN | 777 Campus Commons Road, Suite 200 | Sacramento, CA 95825 | 800.242.6099 | sales@emtrain.com
2012 EMTRAIN PRODUCT CATALOG PAGE 8
Bank Assets Recordkeeping and Retention Selling To Different Customer Roles
Bank Regulations USA PATRIOT Act Smile
Banks Regulation E Speaking Customer
Calculating Percentages Changes in July 2010 Turning Features into Benefits
Credit Union Regulations Overview When to Shut Up
Credit Union Services Error Resolution Procedures DISC Selling Skills
Credit Unions Electronic Check Conversion - ECK Selling the High D
Credit Unions and Banks: the Issuances of Access Devices Selling the High I
Differences Check Kiting Electronic Terminal Receipts and Selling the High S
Check Processing Periodic Statements Selling the High C
Components of Check Fraud Objections Series
Cross Selling Misunderstanding
Escrow Accounts Sales Doubt
Handling Consumer Complaints Advanced Key Account Selling Indifference
Interest Rates Creating an “Elevator Pitch” True Negative
Teller Cash Handling Building GREAT Sales Relationships
Types of Check Fraud Dealing with Competition
Responsibilities of the Teller Gotchas ! Leadership
Loan Processing Long-Term Development Becoming an Excellent Leader
Taking the Application Basics of Key Account Selling Introduction to Leadership
Verification Introduction to Key Account Selling Leadership Fundamentals
Compliance How to Sell More Characteristics of Leaders
Underwriting Creating a GREAT Sales Company Leadership and Power
The Decision Value-Added Selling How to be a Followable Leader Pt. 1
Quality Customer Service Lifetime Customer Value How to be a Followable Leader Pt. 2
Four Basic Elements What Customers Want from Creating Followership
Phone Calls Salespeople: No Push Selling How to Motivate Employees
Customer Interactions Key Account Planning Motivational Leadership
Financial Compliance Key Account Selling Worksheet Effective Delegation
Adult Financial Abuse Account Types Empowering Followers
Adult Financial Abuse - California Business Condition: Analyzing the Building an Effective Leadership
Bank Bribery Act Opportunity Team Developing Followers
Check 21 Stages of the Sale: Conceptual Developing Yourself as a Leader
Consumer Privacy Act Selling Buying Criteria: Influencing Daily Leadership Checklist
ECOA Reg-B the Decision Criteria Putting it All Together
Fair Credit Reporting Act Buyer Roles: Selling to Key Account DISC Leading Skills
Fair Debt Collection Practices Act Buyers Leading the High D
Fair Housing Act Buyer Wins: Identifying Personal Leading the High I
FDIC and Organizational Wins Leading the High S
Home Mortgage Disclosure Act Key Account Sales Call Planning Leading the High C
HPA Sales Call Planning Worksheet Diversity
Identity Theft: Red Flags Rule Improving Sales with the “Sales Inclusive Leadership: Setting the
Lending Laws Cycle” Stage
Office of Foreign Assets Control Setting Sales Call Goals Inclusive Leadership: Facilitating
National Flood Insurance Program The 5-Minute Call Pre-Brief Training
Negotiable Instruments & The 5-Minute Call De-Brief Strategic Leadership
Endorsement Key Account Sales Call T.H.E. Answer for Business Success
Regulation BB
Techniques Criteria for Performance Excellence
Regulation CC
Opening the Call Vision, Mission, and Values
Regulation DD
Finding Unmet Needs
Regulation O Mentoring
Summary/Checkpoint
Regulation W What is Mentoring
Selling Benefits
RESPA Why a Mentoring Program
Handling Objections
Right to Financial Privacy Act Part 1 Creating a Mentoring Program
No Push Closing
Right to Financial Privacy Act Part 2 Matching Proteges with Mentors
Truth in Lending Act and Regulation
General Selling Skills
Making a Mentoring Agreement
Z Building GREAT Sales Relationships
How to be a Mentor
Closing the Sale
Bank Secrecy How to be a Protégé
Customer Service Basics
Before You Start Mentoring Meeting Guidelines
Determining Customer Needs
Overview
Handling Tough Customers
Mistakes Leaders Make
Currency Transaction Report Ten Symptoms of an Unhealthy
No, But, If
Suspicious Activity Report Organization The Cure
QuickSell
Customer Identification Six Wrong Ways to Manage
Retailer Hot Buttons Part 1
Know Your Customer Impedership
Retailer Hot Buttons Part 2
Politically Exposed Persons
Selling in New Products
emTRAiN | 777 Campus Commons Road, Suite 200 | Sacramento, CA 95825 | 800.242.6099 | sales@emtrain.com
2012 EMTRAIN PRODUCT CATALOG PAGE 9
Road Rage PAGE 9
Transformational Leadership Coaching Skills
Transforming the Organization Introduction Driving Distractions
Dealing with Resistance Leadership Styles Forklift Safety
Creating Focus During Change Adapting Your Style Forklift Part 1
The Coaching Process Forklift Part 2
Management Giving Feedback Forklift Part 3
General Negotiating Employee Engagement Substance Abuse in the
Introduction to Negotiating Ridiculous or Strategic Workplace
Developing the Right Mindset The Business Case for Engagement Testing Procedures
Using Decision Keys - Framing Measuring Employee Engagement Drugs and Detection
Negotiating Styles Managing for Engagement Signs and Symptoms of Abuse
Analyzing the Upcoming Negotiation Creating an Engaged Organization
Planning for the Negotiation Ethics for Managers
Identifying and Developing Leverage Why Traditional Approaches Don’t HIPAA
The Negotiation Process Work HIPAA Series
Reaching Agreement Controlling Employee Behavior Introduction
Evaluate Your Performance Leadership To Dos Background
Adapting for DISC Styles Understanding The Media PHI
Recognizing and Dealing With Understanding The Media Part 1 Disclosing PHI
Tactics Tips and Gotchas Understanding The Media Part 2 Minimum Necessary
Fuel Savings Understanding The Media Part 3 Protecting PHI
Idle Time Understanding The Media Part 4 Patient Rights Notification
Oil, Tune, and Tires HHS Requirements
Penalties
Order Accuracy Safety Security Rule
Power Curve General Safety Risk Analysis and Administrative
Take Home Vehicles Aerial Lift Safeguards
How to Lower Your Energy Bills Back SMARTS Summary
Doing Your Part at Work Bad Weather Driving Basics
Saving Fuel Costs Bloodborne Pathogens
Creating a Comprehensive Combustible and Flammable Liquids
Energy Savings Plan CSA Part 1
General Retail Excellence CSA Part 2
Looking Customer Good Emergency Exits
Motivating and Retaining the Fire Safety Prevention
Teenage Worker Hazard Communication
Retailer Profitability Model Hearing Conservation
RPM Part 1 Indoor Air Quality: Carbon Dioxide
RPM Part 2 Indoor Air Quality: Carbon Monoxide
RPM Part 3 Lockout Tagout
Retailer Profitability Model Machine Guard
Intro Frontline - Retail Personal Protective Equipment
Intro Frontline - Restaurant Powered Industrial Trucks and
Frequency Power Pallet Trucks
Reach Propane Gas
Items Per Customer Safety First
Price Per Item Two-Wheeled Handcart
Working in Cold Weather
General Supervision
Working In Hot Weather
Analyzing Poor Performers
Assertiveness without Alcohol Abuse in the Workplace
Aggressiveness Testing Procedures
Coaching Sales Reps Alcohol and Detection Periods
Concerned Conversations Signs and Symptoms of Abuse
Effective Performance Reviews Commercial Driver’s License
Going from Coworker to Boss License Preparation
Vehicle Inspection
Managing Different Generations
Hazardous Materials
Managing People Offsite
Confined Spaces
Motivating Won’t Dos
Introduction to Confined Spaces
Productivity Through Praise
Permit Entry Part 1
Progressive Discipline
Permit Entry Part 2
Riding Along
Hazards of Confined Spaces
Running a Sales Meeting
S.M.A.R.T. Goals Delegation Defensive Driving
Staying Positive Basics Part 1
Supervising a Pronoid Basics Part 2
emTRAiN | 777 Campus Commons Road, Suite 200 | Sacramento, CA 95825 | 800.242.6099 | sales@emtrain.com
2012 EMTRAIN PRODUCT CATALOG PAGE 10
Desktop Skills
What's New in OneNote 2010 Series
Desktop Skills provide Excel 2010 Advanced
What's New in PowerPoint 2010
10-15 minute interval training Performing a What If Analysis Series
Adding Charts for Complex Data What's New in Outlook 2010 Series
and can be purchased as an Series
entire Collection. Advanced Calculations Series
Advanced Data Tools Series Microsoft Outlook
Auditing Calculated Values Series Outlook 2010
Microsoft Access Macros, VBA and Security Series
PivotTables Series
Getting Things Done With Tasks
Access 2007 Essentials Composing Basic E-Mail Series
Subtotals and Outlines Series
Composing More Elegant E-Mail
Introducing Access 2007 Series
Series
Exploring the New User Interface
Series
Microsoft Office Introducing Outlook 2010 Series
Office 2003 Keeping Track of Contacts Series
Working in the Navigation Pane Series
Managing Incoming Messages Series
Creating Tables Series Common Microsoft Office Features Managing Outlook Folders Series
Creating Queries Series Series Staying Organized with the Calendar
Creating Forms Series Express Yourself with Microsoft Word Series
Creating Reports Series Series
Creating Macros Series Microsoft Excel Foundations Series
Microsoft Powerpoint Basics Series Microsoft Powerpoint
Stay in Touch with Microsoft Outlook PowerPoint 2007
Microsoft Excel Series
Excel 2007 Essentials Seeing PowerPoint with New Eyes
Take Control of Data with Microsoft
Series
Working with the User Interface Series Access Series
Understanding the Basics Series
Entering & Managing Data Series Office 2007 Starting Your Presentation Series
Using Formatting Techniques Series Formatting Text Series
Getting Started with Word Series
Formula Basics Series Using Drawing Tools Series
Refining Word Documents Series
Useful Functions Series Using Pictures Series
Exploring Excel Series
Creating Reports Series Working with SmartArt Series
Formatting & Stylizing in Excel Series
Sharing & Distributing Your Work Creating Tables & Charts Series
Powering Up with PowerPoint Series
Series Using Animation Series
Staying Connected in Outlook Series
Tips & Tricks Series Adding Multimedia Series
Managing Data with Access Series
Excel 2007 Advanced A Seamless Office 2007 Workflow Making Your Presentation Series
Summarizing Data Series Series Sharing Your Presentation Series
Working with Pivot Tables Series Tips & Tricks Series
Office 2010 Special Features
Charting in Excel Series PowerPoint 2010
Getting Visual Series Communicating Clearly with SmartArt
Adjusting Images Like a Pro Series Managing Multimedia Series
Creating Powerful Formulas Series
Keeping Consistent with Themes Adding Animations and Transitions
Recording Macros Series
Series Series
Tips & Tricks Series
Manipulating & Enhancing Text Series Delivering the Presentation Series
Excel 2010 Essentials Preparing & Distributing Files Series Enhancing Presentations with Graphics
Managing the Excel Environment The Office 2010 Interface Series Series
Managing the Workbook Structure Working With Office 2010 File Formats Getting Started with PowerPoint 2010
A Picture is Worth a Thousand Words Series Series
Series Preparing for the Presentation Series
Office 2010 New Features Setting Up the Presentation File
Creating Formulas Series
Getting Comfortable with Excel Series Office 2010 File Formats Series
Making Data Look Good Series Office 2010 First Glance Working with Slide Text Series
Preparing Files for Distribution Series Office 2010 Shared Features
The Basics of Data Series
The Simplicity of Tables Series
What's New in Word 2010
What About Web Apps Series
Microsoft Word
What's New in Access 2010 Series Word 2010
What's in a Name? Series
What's New in Excel 2010 Series
emTRAiN | 777 Campus Commons Road, Suite 200 | Sacramento, CA 95825 | 800.242.6099 | sales@emtrain.com
2012 EMTRAIN PRODUCT CATALOG PAGE 11
Setting Up the Document
Adding Other Content Series
Applying Character Formatting Series
Applying Paragraph Formatting Series
Enhancing Through References Series
Finalizing Documents and Mail Merge
Series
Getting Started With Word Series
Leveraging the Power of Styles Series
Optimizing Long Documents Series
PC Fundamentals
Basic PC Maintenance Series
Networking Basics Series
Operating Systems Series
PC Components Series
Printing Basics Series
Software Basics Series
The Keyboard Series
The Mouse Series
Understanding File Structure Series
Window Basics Series
Windows 7
Accessing the Start Menu Series
Securing Your System and Data
Series
Connecting to a Network Series
emTRAiN | 777 Campus Commons Road, Suite 200 | Sacramento, CA 95825 | 800.242.6099 | sales@emtrain.com
