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Development Plan for Steve Kalipersaud

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A Development Plan designed to guide Steve Kalipersaud to self improvement. Written by Florind Metalla.

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									BMGT 444




DEVELOPMENT PLAN: STEVE KALIPERSAUD
A Development Plan designed to guide Steve Kalipersaud to self improvement. Written by Florind
Metalla.
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Table of Contents
Introduction:.................................................................................................................................................. 3
Survey Analysis: ........................................................................................................................................... 4
   Decision Making Styles: ........................................................................................................................... 4
   Effective Negotiating: ............................................................................................................................... 5
   Active Listening:....................................................................................................................................... 5
   Stress Management: .................................................................................................................................. 5
   Connecting With People: .......................................................................................................................... 6
Alternatives: .................................................................................................................................................. 6
   Effective Negotiating: ............................................................................................................................... 7
   Decision Making Styles: ........................................................................................................................... 7
   Active Listening:....................................................................................................................................... 7
   Stress Management: .................................................................................................................................. 8
Implementation: ............................................................................................................................................ 8
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Introduction:
This is a development plan developed by Florind Metalla for Steve Kalipersaud based on the
results derived from the self assessment surveys. This development plan will consist of an
analysis of each survey conducted to discover Steve’s strengths and weaknesses based on his
results. After the analysis is conducted, a 12 month development plan will be generated to help
Steve improve in the areas that he personally feels he needs improvement in. This development
plan has the intention of providing Steve with a system that will engage his lifestyle in a manner
that will acquire change and commitment by Steve in order to better his weaknesses. He is
required to follow through with the implementation and after the 12 month period it is required
to retake the Self Assessment surveys and perform an evaluation on this plan.
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Survey Analysis:
This section of the Development Plan consists of an analysis on each of the five surveys;
Decision Making Styles, Effective Negotiating, Active Listening, Stress Management and
Connecting with People. By analyzing the results derived from each survey the strengths and
weaknesses can be identified and then alternatives that would improve the weaknesses are
generated.

Decision Making Styles:

                                 Directive Style: People using the directive style have low tolerance for
                                 ambiguity and seek rationality. They are efficient and logical but their
                                 efficiency concerns result in their making decision with minimal
                                 information after assessing few alternatives. Directive types make
                                 decisions fast and they focus on the short run. 1

Analytic Style: The analytic type has a much greater tolerance for ambiguity than does a directive
manager. This leads to the desire for more information and consideration of more alternative
than is true for directives. Analytic managers would be best characterized as careful decision
makers with the ability to adapt or cope with new situations. 1

Conceptual Style: Individuals with a conceptual style tend to be very broad in their outlook and
consider many alternatives. Their focus is long range and they are very good at finding creative
solutions to problems. 1

Behavioural Style: This style characterizes decision makers who work well with others. They’re
concerned with the achievement of subordinates. They’re receptive to suggestions from others
and rely heavily on meetings for communicating. This type of supervisor tries to avoid conflict
and seeks acceptance. 1

Conclusion: The analytic style is the most dominant decision style. The results of the survey
suggest that Steve has flexibility when it comes to decision making. He has some form of
tolerance for ambiguity and makes decisions by considering various alternatives. The
behavioural style survey shows results of low scores which indicate that Steve might have poor
socialization skills.




1                                                                                                     rd
 Stephen P. Robbins, David A. De Cenzo, Joan L. Condie and Laurie Kondo, Supervision in Canada Today, 3 Edition (Toronto:
Prentice Hall, 2002) Page: 139
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Effective Negotiating:

Negotiation is a process in which two or more parties exchange goods or services and attempt to
agree upon the exchange rate for them.2 Negotiations can also be negotiating salaries for
incoming and current employees, bargaining over budgets, working out differences with
associates, and resolving conflicts with subordinates. Steve scored a 17 which according to the
survey suggests that there is room for improvement in his negotiation skills.

Active Listening:

Active listening is considered effective listening. Active listening is defined as the act of
listening with intensity, empathy, acceptance, and willingness to take responsibility for
completeness. 3

Intensity: Allows the listener to solely focus on what the speaker is saying by blocking out all
distractions such as lingering thoughts and the environment.

Empathy: Requires the listener to “put themselves in their (speakers) shoes” by trying to
understand what the speaker wants to communicate. It also requires the listener to discard their
own personal feelings and integrate with the speaker’s world. 3

Acceptance: Listening actively without passing judgement in order to absorb all that the speaker
is trying to communicate. 3

Willingness to take responsibility for completeness: The listener must go out of their way to fully
understand what the speaker is saying. 3

Conclusion: Steve’s score on the survey was a 23 which according to the survey suggests that
Steve has some listening deficiencies.

Stress Management:

Stress is an adaptive response resulting from any environmental action, situation, or event that
places excessive psychological and/or physical demand on a one person.4 The stress management
survey is categorized into four dimensions, coping scale; Know Self, Many Interests, Variety of
Reactions, Accepts Other’s Values, Active and Productive. Scores of 12 or above on each scale



2                                                                                                      rd
  Stephen P. Robbins, David A. De Cenzo, Joan L. Condie and Laurie Kondo, Supervision in Canada Today, 3 Edition (Toronto:
Prentice Hall, 2002) Page: 480
3                                                                                                       rd
  Stephen P. Robbins, David A. De Cenzo, Joan L. Condie and Laurie Kondo, Supervision in Canada Today, 3 Edition (Toronto:
Prentice Hall, 2002) Page(s): 442-445
4                                                                                                       rd
  Stephen P. Robbins, David A. De Cenzo, Joan L. Condie and Laurie Kondo, Supervision in Canada Today, 3 Edition (Toronto:
Prentice Hall, 2002) Page(s): 510-525
      6|Page


      indicate that there is room for improvement in the areas. An overall total score of 60 or more
      may suggest some general difficulty in coping on the four dimensions.

                           Steve’s Stress Management Survey Results & Explanation
Coping Scale               Score Explanation
Know Self                  11      He has an idea about himself and is aware of his own strengths & weaknesses. 4
Many Interests             11      He has interests off the job, and he is not a total "workaholic".4
Variety of Reactions       12      He exhibits variety of reactions to stress. 4
Accepts other’s            11      He is accepting of others who have values or styles different from his own. 4
values
Active and                 9          He is active and productive both on and off the job. 4
Productive
         Total Score       54


      Connecting With People:

      Steve’s results aren’t low and they aren’t high. His score was 30 out of 50 which indicates that
      Steve doesn’t have a problem with connecting with people. He doesn’t have any real problems
      with engaging and starting conversations with people.

      Survey Analysis Conclusion:

      As a final conclusion, Steve’s most dominant decision style is the analytic style. He has
      flexibility when it comes to decision making, some form of tolerance for ambiguity and makes
      decisions by considering various alternatives. The behavioural style survey shows results of low
      scores which indicate that Steve might have poor socialization skills. Steve has some room for
      improvement when it comes to effective negotiating skills and that he has some listening
      deficiencies. He manages stress accordingly and he can connect well with people.



      Alternatives:
      By using Steve’s priority rated Self Assessment,                             Self Assessment Survey Name                    Priority
      alternatives will be listed to help him improve in the                       Effective Negotiating                             1
      sections he wants to improve in. The alternatives are                        Decision Making Styles                            2
      based on the Analysis conducted on his strengths and his                     Active Listening                                  3
                                                                                   Stress Management                                 4
      weaknesses. Each survey will feature three alternatives.
                                                                                   Connecting With People                            5


      4                                                                                                     rd
       Stephen P. Robbins, David A. De Cenzo, Joan L. Condie and Laurie Kondo, Supervision in Canada Today, 3 Edition (Toronto:
      Prentice Hall, 2002) Page(s): 510-525
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Effective Negotiating:

   1. Enter all future negotiations with a positive mind frame even if the negotiation is
      unsuccessful it is crucial to end it on a positive note. This alternative includes:
      negotiations with parents when you’re asking for car keys, negotiations with employers
      over work scheduling, negotiations with fellow class members over assigned work and
      etc.
   2. Focus on the problems rather than the people you are negotiating with. If you aren’t
      satisfied with the amount of work that is divided between your group members don’t
      focus on your opinions about the group members but focus on making sure that the work
      is divided properly.
   3. Always keep in mind a win-win solution. If you’re going to ask your parents for the car
      keys and you know that they might not give it to you try to negotiate a win-win solution
      with them. Propose offers such as going grocery shopping for them or filling the gas tank
      up. This way you propose a win for your parents by running an errand for them and
      ultimately the car is yours.

Decision Making Styles:

   1. Always participate in group discussions. When you are in meeting at work make sure you
      are involved in them by voicing your opinions and engaging other people to contribute.
   2. Interact with people/coworkers and engage in healthy conversations. By interacting with
      people you develop relationships. It can help you understand and be understood by those
      around you. It would create a positive environment if healthy relationships were formed.
   3. Assist those that are in need of help. This will help you become more involved with
      what’s around you.

Active Listening:

   1. Show interest and provide feedback when listening to a speaker. Always ask questions.
   2. Paraphrase what the speaker is communicating. This way you can break communication
      barriers by simplifying the context communicated and because you check if you’ve been
      paying attention and understand.
   3. Don’t interrupt the speaker and give them the opportunity of trying to get their point
      across. Give them the opportunity to express their thoughts and don’t try to second guess
      their thoughts because they will let you know them.
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Stress Management:

   1. Organize the next 5 months of your life. Purchase an agenda and start planning out the
      next semester of school. Download all of your course curriculums and write down all of
      the assignment due dates, test dates, birthdays, chores and etc. This method will keep you
      updated and prepared. Remember to adjust the agenda if there are any modifications or
      changes.
   2. Always make sure that you establish a work-life balance. It’s important to make room for
      leisure activities. Engage yourself in leisure activities like joining a sports team or
      working out.
   3. Develop a sleeping schedule to ensure that you are well rested and mentally prepared for
      each day. Create a schedule where you receive 8 hours of sleep on a consistent nightly
      basis.

Implementation:
The Development Plan will only be successful if you commit to the implementation strategy.
The implementation strategy will be used to implement every single alternative developed in this
plan. It requires full commitment and dedication in order for it to be successful.

The first thing required is to make an online blog. The online blog will be your own personal
diary. You will dedicate fifteen minutes each night to write all the activities that you have done
for that day. This can help you remember your activities during the days. It also required to write
in depth analysis of your day. It is important to record the negotiations and the interaction with
people. Recording your negotiations and your interactions will help you recognize how the
recommended alternatives worked and why they worked. This technique will also allow you to
recall communications during the days. You can also use it to write down lessons and quote
professors in a visually pleasing manner. I recommend using Tumblr.com as your blog provider
because it offers an archive that is calendar like which is very visual. (See below)




Based on our discussion you have identified yourself as a visual learner. Tumblr offers HTML
customization to text post which allows you to italicise, bold and underline text. It also allows
addition of picture posts, video posts, audio posts, links posts and quote posts. Tumblr will offer
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you a variety of options to customize your blog template to your preferred visual preference.
This will eliminate carrying papers around and having to search for papers all around. Tumblr
systematically sorts everything up for you. At the end of each month you will need to write a
summary on each month by reflecting back through your postings.

The second step is quite simple. You will be provided with an agenda where you are to keep
track of every important event for the next 12 months. You are to write down birthdays,
meetings, assignments, tests, chores, sports events, study hours, work schedules and friendly
gatherings. This will help you reduce stress and stay organized. You will also be required to jot
down your sleeping schedule and follow it. You will customize your cell phone calendar in sync
with your agenda. This agenda will also require prioritizing your tasks. Developing a rating
system that will sort your task based on priority level. This way you will be able to properly
decide how time will be dedicated to each task.

Along with the agenda you will be provided with a yearlong calendar where you will be asked to
write all the important dates that you wrote on your agenda. This way you always have a second
option to run to if you lose or misplace your agenda. An example is provided in the next stage.

At the end of the 12 month period, you are required to take the Self Assessment surveys once
again. You are then asked to compare and reflect on the scores. After you have compared it will
be essential for you to record your findings and then create a Development Plan on your own to
further improve what you feel like improving.

Good luck.




Sincerely,

Florind Metalla
Florind Metalla

								
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