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					                              CONSIDER THESE ACTUAL
                                          EXAMPLES
Volunteers are transferring wheelchair patients in and out of
vehicles without training
Volunteer counselors staff a crisis line with little training,
including how to deal with potential suicides, and they have no
professional backup
A pharmacist volunteers as a befriender for a mental health
organization and is giving advice to clients about which of their
prescription medications they should and should not bother to take
Female volunteers are sent out to do home visits with male ex-
offenders - some of whom have been convicted of violent crimes.
The volunteers go alone, with no briefing on the nature of the
offence
High school students volunteer at a home for the aged, helping to
feed residents, but they are not told what to do if the resident
begins to choke

   A Member of the Voluntary Service Overseas Federation
                              CONSIDER THESE ACTUAL
                                          EXAMPLES
Volunteers driving ... long distances ... at night ... and/or
in bad weather …they do not have accident insurance
cover
Volunteers handling large sums of cash ... at an outdoor
fundraising event ... with no security personnel on-site
Volunteers visiting clients in the clients’ homes volunteers
go out alone ... into homes where illegal drugs are used or
where family violence is a regular occurrence
Volunteers participating in outdoor adventurous team
building activities…which are dangerous…and have no
safety equipment…or first aid skills and equipment
The political climate worsens around the volunteers
working in relief efforts and advocacy work

   A Member of the Voluntary Service Overseas Federation
                        VOLUNTEER
                          POLICIES
  KEY TO SUCCESSFUL
VOLUNTEER INVOLVEMENT




A Member of the Voluntary Service Overseas Federation
                       VOLUNTEERS & RISK

  Every time an organization recruits volunteers
   and other community service workers, it
   introduces some measure of risk and liability to
   itself, and to its clients, staff, and other
   volunteers, and possibly to others as well.




A Member of the Voluntary Service Overseas Federation
                 WHAT IS RISK MANAGEMENT?


 About dealing with uncertainties
 About the potential for, and the forecasting of
  risks, and doing everything reasonable to
  control them




A Member of the Voluntary Service Overseas Federation
                  WHAT IS A VOLUNTEER POLICY??

 This is the foundation on which your organization’s
  involvement of volunteers should be based.

 It forms the basis of your entire volunteer programme,
  giving cohesion and consistency to all the elements in
  your organization that affect volunteers (recruitment,
  expenses, health and safety and so on).

 It is the key to involving a diversity of volunteers,
  because it helps to define the role of volunteers within
  the organization, and how they can expect to be treated.


A Member of the Voluntary Service Overseas Federation
              WHAT SHOULD BE IN A VOLUNTEER
                                     POLICY?
 Recruitment- e.g. how will you advertise for your
  volunteers? Will application forms be used? How will
  you interview your volunteers? What will the diversity
  policy read like?
 Induction and training- e.g. how will the volunteers be
  inducted and trained into your organization?
 Expenses- Will you pay volunteers? What about
  reimbursements?
 Supervision and support- In most cases, volunteers
  should have a named supervisor and regular
  supervision meetings
 Insurance- should clearly state how volunteers will be
  insured

 A Member of the Voluntary Service Overseas Federation
              WHAT SHOULD BE IN A VOLUNTEER
                                     POLICY?

 Equal opportunities and diversity
 Health and safety- organizations have a duty of care
  to avoid exposing volunteers to risks to their health
  and safety
 Grievance and disciplinary procedures- what will you
  do if your volunteer has a grievance with your
  organization? Or if a volunteer has acted in an
  inappropriate manner?
 Confidentiality- volunteers should be bound to the
  same requirements for confidentiality as paid staff


 A Member of the Voluntary Service Overseas Federation
QUESTIONS?




A Member of the Voluntary Service Overseas Federation

				
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