ATM Card Application
225 Schlumberger Drive - Sugar Land, Texas 77478-3129
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Address (if different from above)
State Zip Email Address
Home Phone #
Social Security #
Date of Birth MM/dd/yy
Signatures: By signing below, the undersigned request(s) the described services and agrees to the terms and
conditions governing the services, including any fees and charges if associated with such service. The undersigned
agree(s) that all information is accurate.
Official Use Only
Approved (Y / N)
CARDHOLDER AGREEMENT AND DISCLOSURE
1. General. You may access your account(s) by ATM or Point- days after you learn of the loss or theft, you can lose no more or question in writing and we do not receive it within 10
Of-Sale “POS” using your ATM Card and personal than $50 if someone used your card and/or code without your business days, we may not credit your account. Your account is
identification number “PIN.” Types of account access include: permission.) considered a new account for the first 30 days after the first
deposit is made, unless each of you already has an established
a) Check account balances. If you do NOT tell us within 2 business days after you learn of account with us before this account is opened.
b) Withdraw cash from your accounts. the loss or theft of your card and/or code, and we can prove we We will tell you the results within three business days after
c) Transfer funds between your checking and savings could have stopped someone from using your card and/or code completing our investigation. If we decide there was no error,
accounts. without your permission if you had told us, you could lose as we will send you a written explanation.
d) Pay for purchases where merchants accept the card. much as $500. You may ask for copies of the documents that we used in our
e) Receive cash back at point-of-sale where merchants investigation.
accept the card. Also, if your statement shows transfers that you did not make,
tell us at once. If you do not tell us within 60 days after the
Some of these services may not be available at all terminals. statement was mailed to you, you may not get back any money Schlumberger Employees Credit Union
In this Agreement, the words "you" and “your" mean any user you lost after the 60 days if we can prove that we could have
of your Account. “We," “our," and "us" mean Schlumberger stopped someone from taking the money if you had told us in
Employees Credit Union (“SECU”), Sugar Land, Texas. In this time. Member Services Department
Agreement, any plural term shall be deemed singular and any 225 Schlumberger Drive
singular term shall be deemed plural when context and If a good reason (such as a long trip or a hospital stay) kept you Sugar Land, TX 77478
construction so require. If you sign an application for any from telling us, we will extend the time periods.
Account under this Agreement or sign or use any bankcard(s) More detailed information is available on request.
issued, or use or allow others to use your Account, you agree to You should monitor your records regularly to make sure your
all of the following terms and conditions. ATM Card is only used for its intended purposes. 10. Fees.
If you believe your ATM Card has been lost or stolen or that We will charge you $10 for a new ATM Card PIN
someone has transferred or may transfer money from your number.
REGULATION E Account without permission, call 800-543-5073 or call collect We will charge you $10 to replace a lost debit card.
at 727-570-4881 immediately to block the use of the card, and
Scope: This regulation is applicable to all electronically follow up with a letter to: You may be assessed research or photocopy fees when
initiated transfers including, but not limited to, the SECU ATM these services are requested.
cards, “Call24,” the Audio Response service, “Net24,” the Schlumberger Employees Credit Union
Internet Banking service, and “Bill Pay,” the Bill Payment 225 Schlumberger Drive 11. ATM Surcharges. When you use an ATM not owned by
service. SECU, the ATM operator and affiliated network may charge
you a fee to complete the transfer. In addition, there is a charge
Sugar Land, TX 77478 of $1.00 per withdrawal in excess of six withdrawals per
2. Other Disclosures. If you are using the ATM Card feature as (Business Days: Monday through Friday, except company- month. You may be charged a fee for a balance inquiry even if
an integrated part of another Card service, you should also read approved holidays) you do not complete a fund transfer. You may withdraw up to
the disclosures associated with the other service. All service $500 cash per 24-hour period from ATMs.
disclosures are available upon request or can be found on our
6. Illegal Transactions. The use of your ATM Card shall not Member’s retention of the ATM Card after such notice shall
website at: www.secu.slb.com (Lookup Directory).
be for any illegal activity. constitute agreement to all matters included within the notice.
You will be subject to the policies and procedures of the Credit
3. Limitations on Transfers. Savings Accounts are limited to 7. Terminal Activity. You can get a receipt at the time you Union and pay charges assessed against you for drawing the
six (6) electronic or telephone debits per month (Federal make any transaction on your account using any of the SECU Account to a negative balance condition pursuant to the
Regulation “D”). The transactions you must limit include: ATM or point-of-sale terminals. Transaction history is quickly checking policy. You agree to make the Credit Union whole for
available through the SECU electronic “Call24” Audio improper withdrawals or any expenses incurred in collecting
a) Overdraft protection (automatic transfers to Response and “Net24” Internet Banking services. You will also same by the Credit Union. Withdrawals are limited to the
paychecks). receive a monthly account statement from us for your savings balance of your account. If withdrawing from your Primary
b) Preauthorized payments (i.e., automatic monthly accounts, unless there are no transfers in a particular month. In Savings Account, $25 must remain in this Account, or $10 in
payments). any case, you will get a statement at least monthly. youth account for membership to remain valid.
c) Telephone Audio Response transfers “Call24.”
d) Telephone withdrawals to a third party.
12. Confidentiality. We will disclose information to third
e) Internet Banking “Net24” service. 8. Error Resolution Notice. In Case of Errors or Questions parties about your account or the transfers you make:
About Your Electronic Transfers, Call or Write us at the a) Where it is necessary for completing transfers; or
4. Financial Institution Liability (Liability For Failure To telephone number or address listed in this document, as soon as b) In order to verify the existence and condition of
Make Transfers). you can, if you think your statement or receipt is wrong or if your account for a third party, such as a credit
you need more information about a transfer listed on the bureau or merchant; or
If we do not complete a transfer to or from your account on statement or receipt. We must hear from you no later than 60 c) In order to comply with government agency or
time or in the correct amount according to our agreement days after we sent the FIRST statement on which the problem
with you, we may be liable for losses or damages. However, court orders; or
or error appeared. d) If you give us your written permission.
there are exceptions. We will not be liable, for instance:
a) If, through no fault of ours, you do not have enough a) Tell us your name and account number (if any).
money in your account to make the transfer. b) Describe the error or the transfer you are unsure
b) If the transfer would go over the credit limit on your SCHLUMBERGER EMPLOYEES CREDIT UNION
about, and explain as clearly as you can why you 225 SCHLUMBERGER DRIVE
line of credit, if any. believe it is an error or why you need more
c) If the automated teller machine where you are making SUGAR LAND, TEXAS 77478
the transfer does not have enough cash. c) Tell us the dollar amount of the suspected error.
d) If the terminal was not working properly and you (281) 285-4551 or (800) 272-7328
If you tell us orally, we may require that you send us your
knew about the breakdown when you started the complaint or question in writing within 10 business days.
transfer. Monday through Friday (except Schlumberger holidays)
e) If circumstances beyond our control (such as fire or Office hours: 8:00 a.m. through 4:30 p.m.
9. Inactive Card Rules. Cards left dormant for over a 6-month
flood) prevent the transfer, despite reasonable period will be flagged inactive (you will not be able to use an
precautions that we have taken. Report Lost/Stolen Toll Free (U.S.) 800-282-7328 (Option 4)
inactive card). SECU reserves the right to purge all inactive or call direct 281-285-4551 (Option 4)
f) If you exhausted other means to transfer money at status cards after a 1-year period.
your disposal (such as using our Call24 or Net24
service, or calling a teller at one of our branch offices). We will determine whether an error occurred within 10 I have read and agree to these
business days (5 business days for Visa Plasticheck Card/ATM terms
There may be other exceptions stated in the agreement with point-of-sale transactions and 20 business days if the transfer
you. involved a new account) after we hear from you and will and conditions:
correct any error promptly. If we need more time, however, we ___________(Initial)
may take up to 45 days (90 days if the transfer involved a new
5. Consumer Liability. Tell us AT ONCE if you believe your account, a point-of-sale transaction, or a foreign-initiated
card and/or code has been lost or stolen. Telephoning is the transfer) to investigate your complaint or question. If we decide
best way of keeping your possible losses down. You could lose to do this, we will credit your account within 10 business days
all the money in your account (plus your maximum overdraft (5 business days for Visa Plasticheck/ATM point-of-sale
line of credit). If you tell us within 2 business days, you can transactions and 20 business days if the transfer involved a new
lose no more than $50 if someone used your card and/or code account) for the amount you think is in error, so that you will
without your permission. (If you believe your card and/or have the use of the money during the time it takes us to
code has been lost or stolen, and you tell us within 2 business complete our investigation. If we ask you to put your complaint