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					    __________________________________________________________________________________________________________


                                Ali Azulqarnain Abbas
                                          537 E Block Tajpira Scheem,
                                               Lahore,Pakistan
                                                    54000

                        Mobile :+055-9275025. Email: alizulqarnainabbas @yahoo.com
                                   SYSTEM / NETWORK ENGINEER/
    Highly skilled and customer focused, with a flexible approach solving problems at short
    notice, supporting hardware for servers, LANS, WANS, WLANS , PCs and laptops, as well as the
    development and delivery of in-house projects and internal training courses. Providing
    executive support, able to organise and motivate others. Now looking forward to next stage in
    career within IT Support preferably within a leadership appointment or a move sideways into
    a more managerial / account support role.
    __________________________________________________________________________________________________________


                                          AREAS OF EXPERTISE
. Project management                        . Security
. Network administration                    . File management                   . File management
. Staff training                            . Meeting strict deadlines          . Disaster recovery
. Trouble shooting / problem solving        . Meeting strict deadlines
. PC rebuilds                               . MAC OS Support

                     ADVANCED TECHNICAL SKILLS AND KNOWLEDGE AREAS
. Operating systems:        Windows XP, 2K, NT4, 98, 95, CE. MAC OS
. Software:                 MS Office 2007, 2003, XP. Outlook 2003-2007, Lotus Notes, MS Exchange,

. Others:                   Microsoft ActiveSync, MS Share Point Portal


                PROFESSIONAL EXPERIENCE AND SIGNIFICANT ACHIEVEMENTS

    MANAGER NETWORK OPERATIONS (SITE LEAD)
    Next Solutions


.   Part of a team of Support Engineers.
    Involved in MAKRO Cash & Carry Server Installation, RAID5 Configurations, Mirroring

.   Windows Server 2003.
    Supporting a large number of users across several sites. Including many remote laptop users
    and Top Executives. Encompassing a wide range of hard and soft skills such as within the
    Windows and MS Office environment, Pocket PC, remote access, Lotus Notes, servers,

.   laptops.

.   Extensive use of Team Viewer Remote Support Application.
    Routinely Solve PC problems and queries, HP PocketPC and PDAs. Providing local server

.   support to global server team. Very much a hands-on position.

.
.
    Excellent customer facing skills.
    Carried out various PC rebuilds and software installations.

.   Solved network connectivity, MS Office and remote access problems.

.
.
    Wrote standard installation documentation for Next Solutions site
    Main point of contact for a PDA rolls out with in Rolls–Royce.
    Hardware experiences a mix of HP/Compaq, Dell and IBM.




    __________________________________________________________________________________________________________
               PROFESSIONAL EXPERIENCE AND ACHIEVEMENTS (CONTINUED)
    Project Lead – Franklin Covey Pakistan (May 09 – Jul 09):

.   Provided 2nd and 3rd line desk side support to 500 users over several sites. Working in an
    extremely high-pressure environment where first time fixes are vital to ensure continued

.   production.

.
.
    Administered Server2003 Server Ethernet network with Windows XP/Vista & Windows 7.
    Personally responsible for the majority of Client System/Network related issues.
    Provided an enhanced VIP support service for Executives and their PAs.
  S  YSTEM & NETWORK ADMINISTRATOR

.   FastDevelopers.
    Responsible for all Activityes, desktop PC and laptop related issues including routine
    administration of 3 Windows 2003 R2 servers Includes MS ISA Server 2006 / Domain

.   Controller

.
.
    Monitored and maintained network security and printers.
    Ensured efficient routing of all mail within the Other National & International companies.
    Managed and maintained the Wireless Network Between 2 Buildings in 5 KMs
  IT S  UPPORT ENGINEER

.   Ayesha Textiles.

.
.
    Support of all 200 LAB computer Hardware and Network During ACCA Computer Base Exams.
    Supporting staff members during Fee System Application

.   Ensured efficient routing of all mail within the Other National & International companies.

.   Managed and maintained the Wireless Network Between 2 Buildings in 5 KMs
    Responsible for all servers issues including routine administration of 8 Windows 2003 R2
    servers Includes MS ISA Server 2006 / MS Exchange Server 2003 / Domain Controllers

    SYSTEM/NETWORK ENGINEER
.   Siddiq Sons Dyeing & Printing
      Managed and maintained the Clients Network and Systems
      Project Details
           TAMA a USA base Organization in Faisal Town
           Cannon Foam wireless network project for connecting two buildings with using D-
              Link    equipments
           Nauman Associates an Actuaries Firm wireless network project
           Installation configuration & Troubleshooting for MS Exchange Server 2003 &
              MDaemon Mail Server
           Including Wireless Network of Building to Building Connectivity, Deploy and
              Implement
          Other Skills

               Hardware & Software configuration, Assembling, Installing, Maintaining of computers.
               Installing & maintaining of Windows 2000,Windows XP, Windows 2000 advance
               server, Windows 2003 Server( SBS And Enterprise Edition ), Windows 9x clients,
               Microsoft Outlook & other applications
               Installing of network and support to the network problems.
               Installing & configuring (TCP/IP, DNS, WINS, DHCP) structured cabling of UTP CAT
               series with trucking & crimping,
               Installing and Troubleshooting of wireless Networks
               Managing network projects including wired and wireless.
               Outlook Mail Configuration. Backup and Restore
               Installation of Network Printers.
               Sustain Replication of Databases Using STAR TOPOLOGY Environments
               Updating new Software’s at Client and Server Side.
               General Printers Troubleshooting
               Deploy and Implement latest Software’s
               Using backup utility for Windows Server and Windows Client Operating Systems
                                    PROFESSIONAL DEVELOPMENT
    MCSE                           Current studies
    B.A                            Bachelor of Arts
    Languages: English, Urdu & Punjabi.
    Interests / pastimes: Hill climber, most sports especially Cricket, Playing Computer Games

				
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