Breakout 3 - Option 5 - Task Manager - Other Uses

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					SITS:Vision Task Manager – Other Applications

Mark Billam, July 2006
                                      Annual Conference 2006

Task Manager – What?

 Manages individual/common workflows within e:Vision
 Generic tool utilising existing SITS:Vision tools
          Standard Letters
          Generic Data Maintenance
          e:Vision Programs
          Table Updates
          Question & Answers
 Many potential Data Collection uses
        Online Enrolment
        Ceremonies
        Student Withdrawals
                                                 Annual Conference 2006

Task Manager – Why?

 Paper based systems/processes
        High administrative burden
        Delayed turnaround, not in real-time
 Based on specification by Brunel University
          Requirement to build Online Enrolment process
          Opportunity to develop ‘Task’ process tool
          Built Brunel’s Enrolment within ‘Task’ process tool
          Task Manager was born in v710
 Flexible Setup
        Using existing SITS:Vision tools;
                » SRLs
                » Vistas
                » Task Table Updates (TTU)
                » Table Updates (TUP)
                » SITS:Vision Programs (eg MEN_XCON_MRG)
                           Annual Conference 2006

Task Manager – Task Delivery

 Using the Intray



 Container Options



 Hyperlinks
                                          Annual Conference 2006

Task Manager – Where?

In Use for and by;

      IPP Narrative Reviews – University of St Andrews
      Graduation Ceremony Ticket Requests – Brunel University
      Data Protection Status Change – University of Warwick
      Route Change Validation – University of Technology Jamaica
      Student Letter requests – University of Exeter
      Graduation Ceremony Booking – University College for the Creative Arts
      Module Selection – University of Stirling
      SITS:Vision User Feedback – Tribal
                                      Annual Conference 2006

Task Manager Example 1 – Data Protection Status

Provided & Used by Warwick University;

    Allows student to modify their
     Data Protection flags and
     writes data back to the STU
     record (STU_AA1C field)

    Compact task with minimum
     of steps. Requires;
        2 Task Elements (TTE)
        1 Table Update (TTU)
                                 Annual Conference 2006

Task Manager Example 2 – Letter Request

Provided & Used by University of Exeter;

    Allows student to request
     a letter from a range
     of options;
       Bank Letter
       Council Tax Letter
       Student Status Letter


    Route in task depends on
     type of letter selected
                                 Annual Conference 2006

Task Manager Example 2 – Letter Request

Provided & Used by University of Exeter;

    Where Bank Letter is
     requested student is
     asked to select from a
     pre-defined list of local
     banks
                                 Annual Conference 2006

Task Manager Example 2 – Letter Request

Provided & Used by University of Exeter;

    Also asked to confirm
     address details are
     correct

    Requests are flagged
     against students current
     SCE record and letters
     printed via Batch
     Processor
                                         Annual Conference 2006

Task Manager Example 2 – Letter Request

Provided & Used by University of Exeter;

    Permanent record of request
     is created in an SPD record

    Task requires;
         8 Task Elements (TTE)
         4 Task Updates (TTU)
         1 Standard Letter (SRL)
         2 Vistas (DMV, DML & DMF)
         Batch Processor to be active
                                  Annual Conference 2006

Task Manager Example 3 – Module Registration

Provided & Used by University of Stirling;

    Allows a student access
     to the Module Registration
     facility
                                  Annual Conference 2006

Task Manager Example 3 – Module Registration

Provided & Used by University of Stirling;

    Allows verification of key
     Programme details

    If program details are not
     verified, student cannot
     start/access the Module
     Registration process
                                   Annual Conference 2006

Task Manager Example 3 – Module Registration

Provided & Used by University of Stirling;

    If programme details are
     verified as being correct
     student proceeds to the
     access screen

    Conditional Paragraphs &
     SRLs ensure instructions
     for completion are relevant
     to the student
                                   Annual Conference 2006

Task Manager Example 3 – Module Registration

Provided & Used by University of Stirling;

    Student then has access
     to appropriate Module
     Registration screens

    Task requires;
       6 Task Elements (TTE)
       2 Table Updates (TTU)
       6 Standard Letters (SRL)
                                Annual Conference 2006

Task Manager Example 4 – User Feedback Survey

Provided & Used by Tribal;

    Allows a User to provide
     feedback on Tribal
     Services

    Task is triggered from
     an HTML Container
     Option
                               Annual Conference 2006

Task Manager Example 4 – User Feedback Survey

Provided & Used by Tribal;

    Initial screen enables
     confirmation of details
     already held by Tribal

    Where appropriate
     MySITS.com user can
     update information
                                 Annual Conference 2006

Task Manager Example 4 – User Feedback Survey

Provided & Used by Tribal;

    Subsequent screens
     allow the user to rate
     various functions

    Responses are recorded
     on MTK and extracted for
     analysis at a later stage
                                  Annual Conference 2006

Task Manager Example 4 – User Feedback Survey

Provided & Used by Tribal;

    On Exit, PRS is updated
     to indicate submission
     of Survey (i.e. No repeat)

    Task requires;
        13 Task Elements (TTE)
        2 Table Updates (TTU)
                                Annual Conference 2006

Task Manager Example 5 – Graduation Booking

Provided & Used by Napier University;

    Allows a Students to
     record their Graduation
     preferences

    Task is triggered from
     an HTML Container
     Option
                                 Annual Conference 2006

Task Manager Example 5 – Graduation Booking

Provided & Used by Napier University;

    Various booking
     requirements are taken

    User is asked to indicate
     preferred payment method
     where appropriate
                                  Annual Conference 2006

Task Manager Example 5 – Graduation Booking

Provided & Used by Napier University;

    On completion if student
     indicates they will pay by
     credit card, access to the
     payment site is provided

    Task requires;
        17 Task Elements
        3 Table Updates (TTU
        3 email SRLs
                                            Annual Conference 2006

Task Manager – Way forward

 Establish your data requirements
    Must haves
    Would like to haves
 Plan the process
      Routes through task
      What happens in error situations
      Data Collection method (Vista, Q&A)
      Establish the method of delivery (Link or Intray message)
      Number of tasks
      Physical task Plan/Map – Visio?
      Access – How and where
 Test, Test and Test some more!
    Ensure all routes are possible (no ‘black holes’)
    Conduct a pilot test using Staff and/or Students
 Go Live!
                           Annual Conference 2006

Task Manager – Other Applications




                Questions?

				
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