26 Rue Cino del Duca, 92200 Neuilly s/Seine, France • Mobile: (+33) 6 19 60 42 28 / (617) 418 3660 • email@example.com
VP of INFORMATION TECHNOLOGY, CTO
PRINCIPAL IT CONSULTANT
Information Technology (IT) Professional with extensive experience in Applied Computing for organizations large & small, in
both the public & private sector; combines in-depth experience with academically based business & technology optimization
Government Chief IT Advisor to Government • United Nations, World Bank:
Lebanon, Egypt, Morocco
• Creation of National IT Strategies
• Consulting Organizations:
• National IT Project technical viability assessment Lebanon, Iraq (pre-1991), Algeria,
Large Organizations Chief Information Officer (CIO) / Chief Technology Officer (CTO) • A.P. Møller Maersk (Maersk Line)
• Creating and driving organizational IT strategies and IT Security • CMA CGM
Strategies that meet business objectives
• Leading transformation through increased agility in application
development, deployment and IT decision making. Going from
reacting to leading while reducing overall costs.
• Management and mentoring of technical teams. Bridging the divide
between the technical and the non-technical.
Small to Medium President / Chief Executive Officer (CEO)/ VP of Technology • M2C2 – Mini Micro Computer
Organizations • General Management in typically highly competitive software
development and computer services markets • CSC- Computer Services &
• Identification and capitalization on technology differentiators in
order to constantly remain a step ahead of competitors
• Managing for turnaround: bringing technology companies back to
Startups President / Chief Executive Officer (CEO) • Bit31 Inc
• Positioning of technology products in their commercial context for • CTO4U LLC
negotiations with investors and venture capitalists
• Ensuring product commercial viability and differentiation, managing
quality towards launch. Managing the full startup lifecycle.
Ph.D. in Computer Science & Operations Research (Management Science), University of Illinois at Urbana-Champaign
M.Sc. in Computer Science, University of Illinois at Urbana-Champaign
B.Sc. in Physics – American University of Beirut
Computer Security & Cryptography Course (2001) - Massachusetts Institute of Technology
George Zakharia, 2010
3/2007 CTO4U LLC Cambridge, Massachusetts
Present CTO4u is a web-based IT consulting organization that focuses on providing services and whitepapers through its
website and performs market analysis for technology investors and IT professionals (www.cto4u.com).
President, CEO & Lead Scientist
CREATION OF A WEB-BASED PROFESSIONAL IT CONSULTING & RESEARCH ORGANIZATION
• Contributed more than three dozen technical whitepapers on Enterprise Architecture and
Technology and managed the establishment of the organization’s intellectual assets. Identified
areas in the IT space where customer requirements would likely focus over the first 18 months and
ensured the development of supporting material and services.
• Used the company website to experiment on concepts that extend traditional approaches to
service delivery: an AJAX-based capability of delivering information with technical detail that can
be varied dynamically, a scientific methodology for rating and positioning consumer computer
• Initiated and lead research into the novel concept of Architectural Efficiency as a metric for
qualifying and comparing IT deployment architectures. Created the CTO4u Architectural Efficiency
Short Course to disseminate the use of this concept in capacity planning, performance analysis and
1/2008 CMA CGM Marseille, France
Present CMA CGM is the world’s third largest container shipping line but currently also by far the fastest growing. It has
formed a joined venture with IBM (CMA CGM Systèmes - CCS) for the development and hosting of all its
Principal IT Consultant
IT AUDIT & STRATEGY DEVELOPMENT
Givens: very rapid growth; a technical infrastructure not geared for scalability and high availability; a
necessity to improve competitiveness through web-enablement of customer-facing services.
• Performed an audit of the current IT function, in terms of Enterprise Architecture and
processes, as handled by the technical organization (a joint venture with IBM) in order to determine
the reasons for the lower than average application availability. Reoriented projects towards EA best
practices with a clear migration plan towards modern technologies.
• On a strategic level, defined the company’s longer term IT Vision, the IT and Architecture
Principles that have to be adopted to support it and the Technology Roadmap required to
• Drove the revamping of the company’s web applications towards Java. Enforced a policy of
complexity reduction through standardization of architecture and development practices and
more streamlined application integration.
4/1999 MAERSK LINE Copenhagen, Denmark
3/2007 Maersk Line (a unit of privately-owned, Denmark-based A.P. Møller-Mærsk with revenues of $35 billion) is the
world’s leading container shipping company. It maintains a fleet of over 500 container ships and handles ground
transportation of containerized freight.
Chief Architect & Chief Technology Officer
RESTRUCTURING FOR RAPID AND CONTROLLED GROWTH
Givens: very rapid growth and an aggressive plan for major mergers and acquisitions; a mainframe
based technical infrastructure; an awareness of e-commerce channels as the future of the shipping
business and a realization that a major technological shift will be required to support it
• Recruited at a time when the company was doubling its size through the acquisition of its US-based
rival Sealand (end of 1999). Articulated the company’s short and long term IT vision and
George Zakharia, 2010
strategy in alignment with the overall business objectives and technically directed a project towards
the adoption of distributed architecture (Sun/Oracle technology) allowing the implementation of a
scalable and highly available web application infrastructure. This culminated in 2005 in the
consolidation of customer services through a web portal which now accounts for 80% of the
customer load (Tuxedo, BEA WebLogic, MQ Series).
• Simplified operations and deployment through the development of Operational Patterns,
Enterprise Architecture Patterns, Architecture Principles and Security Architecture Patterns
coupled with procedures that minimized the number of suppliers and products. Packaged
technology issues in a manner that portfolio managers, project managers and architects alike could
• Developed the Data Warehouse Architecture and the framework for its integration within the
overall Enterprise Architecture. Took responsibility for the architecture of all Data Marts serving
the Marketing and Sales functions and led the process of selecting the appropriate ETL tools.
Brought the central DWH strategy closer to that adopted by the regions (US and South Africa)
which, though at a smaller scale, had embraced different technologies.
• Developed and enforced the Enterprise Application Integration Framework which brought
together distributed systems and mainframe systems (Solaris/Oracle to CICS/DB2 and back). The
infrastructure, all based on asynchronous messaging, improved performance while maintaining
availability independence. Defined the integration and security strategy that allowed external users
access to internal data via the web portal. Laid the foundation of the company’s SOA strategy
and initiated a pilot towards its implementation on the company’s SAP based financial system.
• Managed and mentored a team of up to 28 Enterprise Architects and Technical Architects
addressing project challenges. Undertook regular knowledge sharing exercises with both local and
regional teams worldwide (to outsourcers and architects and portfolio managers in regional IT
offices), from China to India, South Africa and the US, through presentations covering the
technical as well as that relating to policy and procedure.
• Developed the organization’s IT Security Strategy which resulted in the implementation of an
end-to-end security infrastructure that promoted externalization and re-use of security code.
• Produced 10 major corporate vision, strategy and guideline documents to be followed by all
projects, with highlights emphasized in 6 easy-reference brochures. In 8 years, produced over 200
technology and architecture position papers and gave presentations to a total of over 6,000
Results: Rules and standards for best practices, and strategies to support the quality of service and
growth requirements are properly in place and the online business is operational. The establishment of
standards facilitated the seamless acquisition of P&O, a major competitor, and guaranteed a customer
facing web presence with an industry competitive uptime.
9/1997 UNITED NATIONS DEVELOPMENT PROGRAM (UNDP)
to WORLD BANK
Principal IT Advisor to the Minister
IT STRATEGY DEVELOPMENT, NATIONAL IT PROJECT FOLLOW-UP
Appointed Principal IT Advisor to the Minister of Administrative Reform of Lebanon, and equivalent
ministers in Egypt and Morocco and given Program Directorship responsibility by the UNDP and the
World Bank for:
• Developing the National IT strategy for Lebanon: high visibility project requiring interfacing
with all major national stakeholders including the Central Bank, the national airline, private banking,
and major players in the industrial sector as well as then Prime Minister Hariri.
• Managing the World Bank’s Y2K initiatives in Lebanon, Egypt and Morocco. Measurable
success through careful planning, awareness-raising, audit & follow-up in both private & public
sectors. Organized and participated in a high profile Y2K Conference in Beirut.
• Launching the first efforts for an effective e-gov program in Lebanon and Morocco: led the
establishment of a common infrastructure to be used for the publication of e-gov services.
Ministries of Administrative Reform and Ministries of Planning were the first to go on-line with
information (because of their inherent openness to new technologies) in a scalable but easy to use
George Zakharia, 2010
web channel. The project has evolved today to embrace more government services accessible
• Evaluating current proposals and recommending new ones to support public sector IT
modernization projects and following-up their proper implementation through effective fund
management and diligent prioritization: this included the Document Management and Archiving
System for the Lebanese Port Authority, introduction of up-to-date IT infrastructures,
modernization of billing systems for utilities sectors, etc… Drove the Unification of Architecture
and Technology across the Public Sector in an environment where there was previously total
autonomy within all ministries and government organizations. This allowed the introduction of
centralized procurement, reduction of costs and technical cooperation between the various groups.
7/1992 MINI MICRO COMPUTER CORPORATION (“M2C2”) Paris, France
Multinational bespoke software development and computer services company (for scientific and commercial
applications) with projects in France, North Africa and the Middle East, $12 million revenues.
President & Chief Executive Officer
TURNAROUND, GROWTH AND EXPANSION
• Refocused the company’s technical direction, including technologies, platforms and development
methodologies towards higher productivity and lower cost.
• Established long-term partnerships with major clients in the academic, medical and retail
sectors: American University of Beirut (Budgeting System, Genetic Data Entry and Manipulation
System, training, etc..), the St George Hospital (Material Management and Financial systems), the
Levant Distributors (distributors of books and periodicals: Inventory & Accounting), etc..
• Managed a complex high profile $4 million Egyptian National Census Project plagued by local
technical obstacles delivering a system exceeding the target objectives of the Ministry of
Planning by 50%
Result: Having introduced a rapid application development capability (through a focused
programming strategy of code re-use), was able to turn around the company; drove revenue from $4.5
million to $9 million annually in the first three years.
1/1991 BIT 31 INC. Los Angeles, CA
Developer of a combinatorial search engine focusing on identification of patterns, sequencing and the ability to
match groups of records, typical of finance, intelligence or bioinformatics applications.
CEO & VP of Technology
• Creation of the initial Business Plan that justified the creation of the company and the launch of its
product in view of eventually attracting funds from seed investors and venture capitalists. Managed
budget & expenditures through the initial launch and until deeper funding was secured.
• Drove the Marketing effort through participation at key trade shows and conferences.
• Defined the product scope and reduced development costs by balancing increased market reach
and feature bloat. Directed implementation on the selected target platforms (Windows, Unix, Mac)
Prior to 1991 COMPUTER SERVICES & CONSULTANTS London, UK
Computer consulting & service outsourcing company
Chief Executive Officer & Technical Director (and co-founder)
• Established a long term relationship with Sperry (now Unisys) for special purpose development,
including localization and device drivers for Unix systems and intelligent terminals.
• Took on support contracts for Sperry mainframe installations in a number of countries in Eastern
Europe and the Middle East.
George Zakharia, 2010
IRAQI MINISTRY OF HIGHER EDUCATION & SCIENTIFIC RESEARCH,
AL-HAZEN RESEARCH INSTITUTE, Baghdad, Iraq
Responsible for a national technology transfer project that entailed the establishment of the
Computer Science Department of a new Research Institute in Baghdad. Full program responsibility
and empowerment for the selection of the geographical area, the building architecture, construction,
computer room preparation, equipment and backup power supply, recruiting technical and academic
personnel worldwide, research program scoping and training. Required negotiations with major
vendors, selection and follow-up until successful completion.
While pursuing Ph.D. thesis, worked at:
SURVEY RESEARCH LAB, University of Illinois at Urbana-Champaign
Department responsible for designing and implementing the university’s Social and Political Science surveys
including their data processing and statistical analysis
• Started as a Research Assistant and eventually became
Assistant Research Professor & Head of the Data Processing Department
As well as part-time assignment at:
SCHOOL OF BUSINESS ADMINISTRATION, University of Illinois at Urbana-Champaign
Visiting Assistant Professor
Selected books, research, publications and patents:
Architecural Efficiency A technical book (projected to cover about 800 pages and planned for
publication in late 2010) that addresses the problems of architecture
The Whys and Hows of Availability,
performance, scalability and availability through a queuing theory based
Performance, Scalability and Other Non-
approach that sheds light on the logic of the behavior of complex
Functional Requirements in Enterprise
enterprise architectures. Except for a short recap of the principles of
queuing theory all the material is original and has never been published
(in production) before.
PATENTS On a Methodology for Instantaneous Translation of Computer
Programming Languages Through Firmware Token Substitution.