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WELCOME to ECSI's Client Training

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WELCOME to ECSI's Client Training Powered By Docstoc
					WELCOME to
ECSI’s Client Training
                Primary Window
In this training module -
• Brief overview of the Primary
  Window in SAL

• Functions
   There are 7 main areas of the primary window.

Action Tabs
Loan Buckets
Demographics
Area


 Loan
 Information



 Last
 Transactions

                          Dues     Paids
                          Column   Column
Action Tabs-
• The Action Tabs provide you with instant access to
  perform many functions and takes you to additional
  resources within SAL. Some of the options you have
  from the Action Tabs are:
• Search for a borrower
• The ability to add New Loans and Advances
• Process payments and adjustments
• Process rehabs and reschedules
• Review the full transaction history
• And add memos to accounts.
Loan Buckets -
•   Within the Loan Bucket you can tell
     – The LOAN TYPE within the Fund. The single character field ‘A’
        represents the SEQUENCE OF THE LOAN.
     – Who is being billed
     – How the person is being billed (ACH, Billing Statements,
        Coupons, etc.)
Demographics Area -
The Demographics Area on the Primary Window
displays:
• The Student’s Information
• The Address Status
• The Date of the last update or change
• The Red Flag Violation Counter
• A BAD ADDRESS on FILE if applicable
           Loan Info -
•   A Status Code is single-digit character that indicates the ‘Status of the Loan.’
•   An ECSI Plan Code is a single character code that indicates the type of Repayment Plan
    the school has chosen. The Repayment Plan is used to calculate the loan payment.
•   An ECSI Exit Code is a single character code that indicates whether an Exit Interview
    Form has been generated.
•   An ECSI Special Code is a (2) character code used to ‘Group’ accounts together for
    Queries or Reports. Examples include: Bankruptcy Pending, Litigation in Process, DRAP
    Letter Sent, etc…
•   The Credit Bureau Code reflects the current Credit Bureau Status of the borrower.
           Loan Info -
•   The Collector Code shows us if the account has been placed with an In-House
    Collector or an Outside Agency.
•   Term: Reflects the number of months it will take to payoff the Loan.
•   Last Due Date: The date the last payment is due, if never delinquent.
•   Hold: The option to ‘Hold Transcripts’ based on delinquency (Interface File).
•   Interest Rate: The Interest Rate of the Loan and how the Interest is calculated.
•   Stop: A Stop Code will temporarily or permanently stop actions within SAL.
•   Cycle: Reflects the Billing Cycle for Quarterly Payments
•   Frequency: The frequency of billing (ex: Monthly or Quarterly).
•   Fixed Payment: The payment amount due per loan.
•   E-Sig: Indicates the completion of an electronically signed Promissory Note
            Last Transactions -
•   Provides us with the most recent transaction information.

•   The following are types of Last Transactions you may see in SAL. (advance, agency,
    Lockbox, Refund, etc.)

•   In addition, the Last Transaction Area also displays the most recent Deferment or
    Cancellation activity

•   The Last Transaction Area will also display Temporary Payment Arrangement
    Information (i.e. Reschedules, Rehabilitations, etc.)

•   As a shortcut to Transaction History, you may click within any field of the Last
    Transaction Area on the Primary Window. By doing so, SAL’s Transaction History
    Screen will appear.

•   The Last Transaction will appear at the top of the list and is sorted; chronologically by
    date, newest to oldest, and top to bottom.
          Dues Column -

•   Shows the amounts that are currently due on a loan.
           Paids Column -
•   Shows amounts paid or cancelled on the loan.
•   The ‘Amount’ or ‘Loan Amount’ less ‘Principal Paid’, less ‘Principal Cancelled’
    equals ‘Balance’.
•   ‘Payoff’ equals the ‘Balance’ plus all ‘Interest’ and all ‘Fees’.
•   Suspense shows amounts that have been paid and are waiting to be applied towards
    future payments
•   The ‘Next Due Date’ Field on the ‘Paids Column’ simply reflects the actual ‘Next Due
    Date’ or it can also reflect important information about an upcoming bill or the reason a
    Billing Statement may not be sent.
Questions?
   Client
  Support
clientsupport@ecsi.net

   1-800-437-6931

				
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posted:4/5/2012
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