Developer Management for Open APIs On‐Board & Manage Developers for Open APIs with the Layer 7 API Portal Deploy an API developer portal as part of a complete solution for open API management The Problem In the past, open APIs were exclusively associated with the big Internet players. Increasingly though, Fortune 500 companies, governmental departments and other large enterprises are starting to open their APIs to public developers. By exposing select information assets to mobile, Web and Cloud developers, enterprises can facilitate the development of third‐party applications that leverage their data or application functionality, creating new opportunities for revenue, market reach and customer retention. However, opening APIs to outside developers clearly introduces potential risks for large enterprises. The data security risks of APIs are relatively well understood – data leakage, DoS attacks and more. But often overlooked are the serious management difficulties that can arise from open APIs, if proper controls are not put in place: Ballooning support and application maintenance costs Developer alienation if service levels are not maintained For enterprises that are considering publishing open APIs, creating a strong foundation for developer management is absolutely critical. Effective developer management can make all the difference to: Minimizing costs associated with API publishing and management Maximizing adoption of APIs Maximizing the value APIs return to the enterprise The Solution: Layer 7 API Portal Layer 7’s API Portal acts as the developer’s primary interface with the enterprise’s open APIs, and the nexus for all development activity around those APIs. The API Portal is where developers: Discover what APIs are available and register for access Learn how to use APIs via documentation and online exploration tools Track API health and their own API usage Because no two enterprises have identical requirements, Layer 7’s API Portal is flexible enough to meet diverse requirements. It is highly customizable, can be integrated with pre‐existing developer portals, offers a broad range of community features and comes complete with role‐based access control and personalization opportunities. The API Portal is a key part of Layer 7’s API Management Suite of products, which provides everything enterprises need to secure and manage their APIs. The API Management Suite also includes: SecureSpan API Proxy – for easing API integration and securing APIs against attack or misuse Layer7 OAuth Toolkit – for simplifying OAuth‐based access across mobile, Web and Cloud Layer 7 Enterprise Service Manager – for ensuring continual API operation and quality of service Key Features Developer Community Developer Registration Provide self‐service or gated registration with the flip of a configuration setting Allow registered developers to enroll colleagues under their organization on the API Portal Developer Support Create discussion forums, integrated messaging, FAQs etc. Publish API documentation, sample code/applications etc. Reporting Measure API usage to track and meter API hits Measure application usage to answer: “Which of my applications is most popular?” Measure latency to answer: “What is my customer's experience like?” Forums Provide announcements, developer support, FAQs and discussion boards to foster community among developers Documentation Provide developers with versioned docs to help them quickly understand how to use APIs & Resources Provide resources such as sample applications, code widgets/examples etc. Allow developers to submit queries and see API responses interactively Account Management Stratify developers into tiers Assign account managers to help manage specific high‐value partners API Key Management Automatically generate API keys for each developer application Create, suspend and revoke API keys Content Management System Pre‐Built Templates Leverage out‐of‐the‐box templates for API documents, landing pages, homepages etc. & CSS Insert custom code on every page (for the purposes of Google Analytics etc.) Content Management Roll content back to previous versions, if necessary Edit content in an embedded rich text editor, paste from MS Word (preserving formatting) or work with the underlying HTML code Workflow Enforce workflow for content creation, editing, reviewing and publishing Edit content on the production site in staging mode and then push it live when approved for publication Dashboarding Define a personalized default dashboard for all users Branding Change all logos, fonts, colors and graphical elements Access CSS files for control over headers, footers, page bodies, tables etc. Private Data Associate API docs, forums and API explorer entries with a private API, in order to hide information from developers who have not been granted access Business Management Account Plans Define tiers by assigning features (e.g. support plans, cost per month) Filter API Portal users by account plan to quickly suspend or un‐suspend accounts API Plans Define unique and/or standard plans for each API Define quotas, rate limits and other features for each API plan Track applications as they move from development to test to production API Analytics Measure API usage to understand which ones to invest in Measure application usage to understand which developers are valuable Measure latency to track SLA adherence Supported Standards XML, SOAP, REST, PCI‐DSS, AJAX, XPath, XSLT, WSDL, XML Schema, LDAP, SAML, XACML, OAuth, PKCS, FIPS 140‐2, Kerberos, X.509 Certificates, XML Signature, XML Encryption, SSL/TLS, SNMP, SMTP, POP3, IMAP4, HTTP/HTTPS, FTP/FTPS, MQ Series, JMS, Raw TCP, Tibco EMS, WS‐Security, WS‐Trust, WS‐Federation, WS‐Addressing, WSSecureConversation, WS‐I BSP, WS‐ MetadataExchange, WS‐Policy, WS‐SecurityPolicy, WS‐PolicyAttachment, WS‐SecureExchange, WS‐I, WSIL, UDDI, WSRR, MTOM, IPv6, WCF The API Portal provides out‐of‐the‐box support for Layer 7’s industry leading Gateway solutions: CloudControl, API Proxy and SOA Gateway. To learn more about Layer 7 call us today at +1.800.681.9377 (toll free within North America) or +1.604.681.9377. You can also: email us at firstname.lastname@example.org; friend us on at facebook.com/layer7; visit us at layer7.com; follow‐us on Twitter @layer7. Copyright © 2012 Layer 7 Technologies Inc. All rights reserved. SecureSpan and the Layer 7 Technologies design mark are trademarks of Layer 7 Technologies Inc. All other trademarks and copyrights are the property of their respective owners.