2011_OT_new_course_program_descriptions by liwenting

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									  COMPUTER AND MEDICAL OFFICE TRAINING
Computer Applications ~ Medical Office Administration ~Accounting/QuickBooks Pro




                       CURRICULUM
                           AND
                   COURSE DESCRIPTIONS

                               2011-2012




                       ADULT LEARNING CENTER
                             4 Lake Street
                          Nashua, NH 03060
                     Phone: 603-882-9080 ext. 218
                          Fax: 603-882-0069
                      www.adultlearningcenter.org
Computer and Medical Office Training 




                                         TABLE OF CONTENTS
                                                 2011 - 2012


                                                                                      Page
MISSION STATEMENT ............................................................................... 3



COURSE DESCRIPTIONS, HOURS OF INSTRUCTION, TUITION
     Computer Technology Curriculum ....................................................................... 4
     Medical Office Administration Curriculum ............................................................. 6
     Accounting Curriculum ...................................................................................... 8


OTHER INFORMATION
     Board of Directors .......................................................................................... 12
     Staff............................................................................................................. 12
................................................................................................................. Facilities
     Equipment ……………………………………………………………………………………………………………….13



STUDENT INFORMATION AND POLICIES
..................................................................................................... Attendance
.................................................................................................................. Parking
...................................................................................................... School Calendar
.............................................................................. School Cancellation/Delay Policies
.................................................................................................Cell Phones, Texting
........................................................................................................ Smoking Policy
.................................................. Business Environment Guidelines in the Computer Lab
............................................................................................................. Dress Code
...................................................................................... Course Length Expectations
.................................................................................................................. Grading
...................................................................................................... Tuition Payment
.......................................................................................................... Refund Policy
..............................................................Student Conduct and Conditions for Dismissal




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Computer and Medical Office Training 




                             MISSION STATEMENT



      The Computer and Office Technology Training program at the Adult
Learning Center in Nashua began in 1974. The programs are designed to
provide office skills training to individuals seeking careers as administrative
assistants, medical secretaries, and medical workers or for workers who need
to upgrade their skills in order to maintain employment. The curriculum is
geared toward meeting the needs of the Nashua business community and the
students it serves each year.


      The students, teachers, and administrators take pride in the Computer
and Office Technology Training Program and want the community to be aware
of its quality. We work hard to keep up with current demands of the workplace
as well as the demands of the students.


      The program is praised by participants and funding agencies alike for its
unique ability to individualize, customize curriculum and to provide students
with the appropriate support services necessary to overcome the barriers to
independence: child care, career counseling and basic skills improvement.


      We guide the students to develop a proper work attitude which makes
them more valuable to employers. The students completing the Computer and
Office Technology Training Program are prepared to enter the work force in an
office setting or continue studies at a college, university, or vocational-
technical school.




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Computer and Medical Office Training 




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Computer and Medical Office Training 

                       COMPUTER TECHNOLOGY PROGRAM


                           These courses are designed to give students the basics required to
                           use computers and office software in the workplace. The courses
                           have a beginning, intermediate and in some cases advanced levels.
                           All courses use Microsoft Office 2010 and explain how to use the
                           ribbon technology. Each computer course is 15 hours, $250
                           plus cost of text. Course descriptions follow:


COMPUTER CONCEPTS
Learn the fundamentals of the computer and both hardware and software, and become familiar
with computer components and how to navigate around the computer. Learn storage media
and file and folder management.


KEYBOARDING
Learn how to type and use proper keyboarding techniques as well as proper ergonometric
posture. Students use a computer program to learn and practice correct keying as well as
work on speed.


MICROSOFT WORD I
Learn the basics of creating, navigating, editing, and utilizing proofing tools of documents.
Learn the standard styles for Interoffice Memorandums and Business Letters. Focus on
creating professional looking documents.


MICROSOFT WORD II
Expand your core competencies by learning Mail Merge, Creating Tables, navigating in long
documents, creating manuals, brochures, generating footnotes, endnotes, headers and footers
are covered in this course. Prerequisite: Microsoft Word I or pass the Word I test.


MICROSOFT WORD III
Learn how to create table of contents, continue working with headers, footers and indexes.
Focus on tracking changes, protecting documents, run macros, and work with Visual Basic for
Apps. Security covers digital signatures and protecting documents. Prerequisite Word II or
pass the Word II test.


MICROSOFT EXCEL I
Learn the basics of entering data in Excel, working with numbers, number formats and save
concepts. View and print worksheets, learn formulas and functions, formatting cells and
changing the appearance of worksheets round out the basic knowledge of Excel.


MICROSOFT EXCEL II
Students learn charting, work with multiple paged workbooks, and sorting and more
advanced formulas. Learn how to use templates and protect parts of a worksheet
versus the entire workbook. Prerequisite: Microsoft Excel I or pass Excel I test.


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Computer and Medical Office Training 


MICROSOFT EXCEL III
Work with tables, sorting, filtering, Pivot Tables and Macros. Learn how
to create financial functions and use the data analysis tools. Use lookup
functions, tracing and auditing formulas as well as sharing workbooks
and merging multiple workbooks. Prerequisite Excel II or pass the Excel
II test.


MICROSOFT ACCESS I
Create Access databases by identifying elements, enabling macros, database security and
navigating through database objects. Work with tables, forms and reports – to include adding
records, retrieving data, sort and deleting. Build a database and create queries and define
primary keys.


MICROSOFT ACCESS II
Learn principles of good database design, create split forms and work with relationships and
dependencies. More emphasis is placed on queries and creating custom forms and reports.
Prerequisite: Microsoft Access I or Access I test.


MICROSOFT POWERPOINT I
Learn how to create and deliver a presentation, and then work with design, clip art, animation
and sound. Learn how to insert charts and use Smart Art diagrams.


MICROSOFT POWERPOINT II
Enhance skills by preparing a presentation, handouts, using multimedia and creating timed
slide shows. Add tables and customize themes and slide masters. Prerequisite: Microsoft
PowerPoint I or PowerPoint I test.

                           MICROSOFT OUTLOOK
                           Learn how to navigate Outlook, a common business email program.
                           Organize emails; learn the features to email, focus on contact
                           information and using the calendar. Work with setting up
                           appointments, sharing calendars and using the notes, tasks and
                           journal.


MICROSOFT PUBLISHER
This course is for those students planning on using extensive publishing skills. Staring
Publisher, entering text, viewing and printing occur before creating and designing your own
publication. Adding graphics, using galleries, layout guides and objects rounds out the course.




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Computer and Medical Office Training 




                MEDICAL OFFICE ADMINISTRATION PROGRAM
                                     COURSE LISTINGS

                  These courses are designed to prepare students in a shorter amount of time
                  for entry-level employment in a variety of administrative/support positions
                  in a health-care facility such as medical offices, clinics, hospitals and other
                  health care office settings. These courses also provide supplemental
                  training for persons previously or currently employed in this occupational
                  area. Each course is 40 hours, $300 plus text. Course descriptions
                  follow:



MEDICAL TERMINOLOGY/ANATOMYI
Learn the foundation of medical terminology through a thorough study of the roots, prefixes,
and suffixes which form the medical language as they relate to the systems of the body, with
emphasis on spelling, definitions, and pronunciation. This course serves as a foundation for all
other medical courses.


MEDICAL TERMINOLOGY/ANATOMYII
Expands the competencies learned in Medical Terminology I in the study of medical terms that
relate to the systems of the body. Prerequisite: Medical Terminology I


MEDICAL OFFICE PROCEDURES I (Using Medisoft v16)
Become an administrative assistant in a medical office setting by learning correct telephone
procedures, schedule and maintain appointments using Medisoft, prepare and maintain medical
records, input patient information using Medisoft, work with patient records and prepare
written communications. This course emphasizes workplace expectations related to HIPPA
guidelines, patient confidentiality, work ethics, professionalism, and interpersonal skills needed
for success in a medical office setting. Finally, the student will use a simulated office
environment to learn and practice his or her acquired administrative skills. Prerequisites:
Medical Terminology I, Keyboarding, and Microsoft Word 1.


MEDICAL OFFICE PROCEDURES II (Using Medisoft v16)
Expands the competencies learned in Medical Office Procedures I, and promotes application of
higher-level office procedures tasks and communication skills. Course covers insurance
terminology, understanding insurance plans and payment methods. Medical coding and
compliance with government regulations are also covered.Also covers the reimbursement
processes of billing, transmitting insurance claims, and collecting delinquent accounts in
medical insurance. Medisoft will be used throughout the course. Accounting responsibilities,
banking duties, and processing payroll are also covered. The student will use a simulated office
environment to learn and practice his or her acquired administrative skills. Prerequisite:
Medical Office Procedures I.


COMPUTERIZED PATIENT BILLING (Using MediSoft v16)

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Computer and Medical Office Training 

Extensive hands-on experience in using MediSoft(medical billing software) to enter patient and
case information, process charges and copayments; process claims and insurance forms;
create statements and produce reports. Prerequisite: Medical Coding I
MEDICAL TRANSCRIPTION
Develop transcription skills by learning to accurately transcribe medical reports typically found
in the medical office setting, utilizing correct medical form layouts, medical terminology,
capitalization, and punctuation. Prerequisites: Keyboarding, Microsoft Word I and Medical
Terminology I.


MEDICAL CODING I
Learn about basic health insurance information, policy types, health plans, andhow to
effectively use ICD-9 (Diagnostic) and CPT (Procedural) reference books for coding
administrative reports required for insurance reimbursement. Students are prepared for entry-
level positions in insurance coding in a doctor’s office or other medical facility. This course will
benefit students interested in pursuing a career in the rapidly growing field of medical
insurance, billing, and coding or experienced coders already employed in the health care field
who would like to enhance their skills. Prerequisite: Medical Terminology I


MEDICAL CODING II (Using Medisoft v16)
Expands the competencies learned in Medical Insurance Coding I to more in-depth knowledge
of billing rules, eligibility requirements and completing insurance forms for Medicare, Medicaid,
Workers’ Compensation, Blue Cross/Blue Shield, private payers, and managed care.
Prerequisite: Medical Insurance Coding I



             MEDICAL OFFICE ADMINISTRATION -- PROGRAMOF STUDY


MEDICAL OFFICE RECEPTIONIST PROGRAM

This program prepares students for entry-level employment in medical offices as medical office
receptionists. Receptionists are charged with a responsibility that may affect the success of a
medical office or the hospital -- making a good first impression. In addition, they contribute to
the security of an organization by helping to monitor the access of visitors – a function that
has become increasingly important. Physicians in private practice and in all kinds of health
facilities need qualified medical office receptionists.

        Job responsibilities of medical receptionists listed below may vary depending on
        the size of the medical office and staff.

    •   Answer telephones, route and screen      •   Collect payments and write receipts
        calls
    •   Greet and direct patients and visitors   •   Provide information about the organization
    •   Respond to inquiries from the public     •   Organize and file paperwork
    •   Handle incoming and outgoing mail        •   Distribute information via phone, fax and email
    •   Apply legal and ethical standards        •   Manage data and create documents on the computer.
 

COURSES REQUIRED                                 TUITION COST*
Keyboarding                                      $250 +cost of textbook
Microsoft Word I                                  250 +cost of textbook
Medical Terminology/Anatomy I                     300 +cost of textbook

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Computer and Medical Office Training 

Medical Office Procedures I                  300 +cost of textbook
*Cost of textbooks will vary



MEDICAL OFFICE ADMINISTRATION ASSISTANT PROGRAM

This program prepares students for entry-level employment in medical offices as secretaries
and medical administrative assistants. Secretaries and medical administrative assistants
perform a variety of administrative and clerical duties necessary to run a medical office
efficiently.

   Job responsibilities listed below may vary depending on the size of the medical
   office and staff.

   •   Perform a variety of tasks necessary to run a medical office such as
   •   Utilization of medical office software such as Medisoft
   •   Answer phones and direct calls
   •   Schedule appointments and direct calls
   •   Maintain files of medical records and correspondence
   •   Use computer to prepare letters, reports, and send these items through e-mail
   •   Use fax machines and photocopiers
   •   Update and maintain electronic medical records
   •   Obtain insurance verification and authorization
   •   Arrange hospital admission and laboratory services
   •   Bill insurance companies
   •   Prepare bills for patients
   •   Interview patients to complete medical histories and insurance forms
   •   Fill out patient records and file them

COURSES REQUIRED                          TUITION COST*
Keyboarding                               $250 +cost of textbook
Medical Terminology/Anatomy I              300 +cost of textbook
Medical Office Procedures I                300 +cost of textbook
Medical Office Procedures II               300 same textbook as Med. Office Procedures I
Microsoft Word I                           250 +cost of textbook
Microsoft Excel I                          250 +cost of textbook
*Textbooks costs vary



MEDICAL BILLING AND CODING PROGRAM

This program prepares students for entry-level employment as Medical Coders and billers.
Most are employed by hospitals but job opportunities also exist in clinics, private practices,
nursing homes, mental health institutions, government agencies and other healthcare
businesses. When patients have any type of medical visit, the services they receive are coded
and entered into a computer system, where an invoice is generated and sent to the patient.

Medical coders and billers are alternately referred to as medical records or health information
technicians because they handle various kinds of data associated with patients.

   Job responsibilities of medical billers and coders listed below may vary according
   to the size of the medical facility.

   •   Coding involves organizing and assigning codes to diagnoses and procedures in
       computer systems using classification systems software



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    •   Billing involves the Medisoft software generating bills as a result of the coding to reveal the amount
        to be reimbursed to the health care provider; this is done in cases when the patient has insurance
        coverage.

    •   Collects the patient’s insurance information

    •   Maintain patient confidentiality as they handle confidential patient files and medical
        records

    •   Accurate flow of information and data between physicians, patients, and third-party
        payers

    •   Make sure that that the health provider gets paid for medical services rendered.

    •   Compiling and organizing medical records

    •   Verifying medical data in the computer system and clarify diagnoses and procedures
        with physicians

    •   Investigating denied claims

    •   Deals with collections

    •   Handles all types of insurance claims

    •   Handles insurance claim questions


COURSES REGUIRED                                      TUITION COST*
Keyboarding                                           $250 +cost of textbook
Medical Terminology/Anatomy I                           300 +cost of textbook
Medical Insurance Coding I                              300 +cost of textbook
Medical Insurance Coding II                             300 same textbook at Medical Insurance Coding i
Medical Patient Billing                                 300 +cost of textbook
*Textbook costs vary
 

MEDICAL TRANSCRIPTION

This program will provide entry-level skills necessary to become a medical transcriber. Medical
transcriptionists listen to dictated recordings made by physicians and other healthcare
professionals and transcribe them into medical reports, correspondence, and other administrative
material.
    Job responsibilities of medical transcriptions may vary on the size of the medical
    facility. Medical transcriptionists who work in physicians' offices may have other
    office duties, such as receiving patients, scheduling appointments, answering the
    telephone, and handling incoming and outgoing mail.

    •   Listen to recordings on a headset, using a foot pedal to pause the recording when
        necessary, and key the text into a personal computer or word processor
    •   Transcribe the medical dictation (such as history and physicals, discharge summaries,
        consultations, operative reports) recorded by physicians, nurses, physical therapists,
        and other health professionals.
    •   Edit text of the dictated material. for grammar, punctuation and clarity
    •   Return transcribed documents to the physicians or other healthcare professionals who
        dictated them for review and signature or correction. These documents eventually
        become part of patients' permanent files.

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   •   Preparation of medical office correspondence
   •   Another increasingly popular method uses speech recognition technology, which
       electronically translates sound into text and creates drafts of reports. Transcriptionists
       then format the reports; edit them for mistakes in translation, punctuation, or
       grammar; and check for consistency and any wording that doesn't make sense
       medically

COURSES REGUIRED                               TUITION COST*
Keyboarding                                    $250 +cost of textbook
Medical Terminology/Anatomy I                  300 +cost of textbook
Medical Terminology/Anatomy II                  300 same textbook as Medical Terminology I
Medical Transcription I                         300 + cost of textbook
Medical Transcription II                        300 same textbook as Med. Trans. I
*Textbook costs vary




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Computer and Medical Office Training 




                          ACCOUNTING PROGRAM


                       Our accounting courses will help you with starting your
                       own business, keep office finances and budgets, or be
                       an introductory course if you are contemplating
                       enrolling in an accounting program at the college level.
                       Each course is 40 hours, $300 plus text. Course
                       descriptions follow:



ACCOUNTING PRINCIPLES I
You will learn to apply accounting principles and concepts through the study of
the accounting cycle using the combination journal.

ACCOUNTING PRINCIPLES II
You will apply the principles and concepts learned in Accounting I to record
transactions in purchases, sales, cash receipts, cash disbursements, and
general journal. Prerequisite: Accounting Principles I

QUICKBOOKS PRO I
QuickBooks Pro is a popular accounting software program designed to help
small and medium-sized businesses keep their books easily and accurately.
This course will give you the basic skills you need to effectively deal with
customers, vendors and banking transactions. Prerequisite: Strongly
recommend accounting theory knowledge.

QUICKBOOKS PRO II
This course will give you more advanced features including Inventory Payroll
and using Balance Sheet Accounts. Prerequisite: QuickBooks I.




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Computer and Medical Office Training 




                             OTHER INFORMATION


The Computer and Office Technology program is a service of the Adult Learning
Center. The Center is governed by a Board of Directors, and the Executive Director,
who is responsible to the Board.


BOARD OF DIRECTORS
President, Chris Countie, Pennichuck Water Inc.
Carrie Poole, Vice President,TD Bank
Carol Kreick, Secretary, Souhegan School District, retired
Alina Korsak, CPA, Treasurer, Melanson Health & Company, PC
Charles Hall, Past President, J. Lawrence Hall Co., Inc.
Carol Baldwin, RiverStone Resources
Ernesto Burden, PennWell Corporation
Mark Conrad, Superintendent of Schools, Nashua School District
Vince Cosco, Pheasant Lane Mall
Pamela Dearborn Belmonte, Alec’s Shoe Store
Ed Gallager, Comcast Business Service
Beth Kreick, Nashua Public Schools
Atty. Steven Levesque, Jordan, Gall & Levesque, P.L.L.C.
Jay Nanicelli, founder, Radar Retail
Atty, Jennifer R. Schick, Devine, Millimet& Branch
James E. Toye III, TD Ameritrade
Jeffrey Watson, CGI Insurance
Beth Todgham, Southern NH Services


STAFF
Mary Jordan, Executive Director
Lena Orleans, Computer and Office Technology Coordinator and Instructor
Nancy Heinlein, Instructor
Diana Owen, Coordinator, Adult Education Programs


FACILITIES
The computer and Office Technology Program is located at 4 Lake Street, Nashua, NH.
Training space is approximately 196 square feet and includes an office for interviews,
semi-private room for study, and area for group instruction, and an area for small
group or individual instruction. The center is brightly lit, carpeted, air conditioned,
and designed to simulate a professional office. It meets all safety codes, is
sprinklered, handicapped accessible, with entrances to the hallway and outdoors.


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Computer and Medical Office Training 


EQUIPMENT
All equipment is current, state-of-the-art and includes the following:

   •   LCD projector and screen
   •   2 HP laser printers
   •   2Television sets
   •   2VCR/DVD players
   •   1 Konica Minolta copy machine
   •   Medical transcription machines
   •   CD players
   •   11 Compaq computers with Win XP Professional
   •   20Dell computers with Win 7 Professional




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Computer and Medical Office Training 




                     STUDENT INFORMATION AND POLICIES

ATTENDANCE
Regular and very punctual attendance is expected of all students. If you will be absent, you
are expected to tell teachers in advance or call the Center at 882-9080 ext. 218before class
starts. Over two unexcused absences per month or extensive absences of any type will
jeopardize your classes.

       Please make your appointments for hours when classes do not meet.
       Children are not allowed to accompany adults to the classroom.

PARKING
Ten-minute parking is used ONLY for drop-off and pick-up, no extended parking.
NO PARKING on Bridle Path in front of the homes across the street.

Please be considerate:

       DO NOT take up two spaces – park between the lines
       DO NOT block the entrance to the parking lot
       DO NOT park directly behind another car
       DO NOT block a neighbor’s driveway - $50 fine
       DO NOT park in handicap parking spots without special plates - $50 fine
       DO NOT park in the wrong direction - $50 fine
       DO NOT park at Poor Pierre’s Restaurant, St. Laurent Funeral Home, or Shell
       Station (you will be towed without warning)
       Keep the volume on your radio down, especially in warm weather

Beware! The city meter maid patrols the school twice each day and has a sore hand from
writing so many tickets.

SCHOOL CALENDAR
We follow the Nashua Public Schools calendar. Please see attached for 2010-2011.

SCHOOL CANCELLATION / DELAY POLICIES
If Nashua schools close because of bad weather, ALC classes are cancelled. Please do not call
the Center for information. Cancellations are listed on TV, radio or the web:TV9, WHOB 106.3
FM, WZIB 95.7 FM, WQLL 96.5, www.wmur.com

When Nashua school has a 90-minute delay, we start at 10 a.m.

CELL PHONES, TEXTING
All cell phones must be off or on vibrate during class time. There is absolutely no texting
during class time. Please use your break time for these activities.

SMOKING POLICY
The Adult Learning Center is a drug-free school zone. There is NO SMOKING in or
around this building or playground.

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Computer and Medical Office Training 



BUSINESS ENVIRONMENT GUIDELINES FOR STUDENTS
At the Adult Learning Center we are promoting courses that are geared for the business
environment. We ask our students to dress and behave in a business professional manner.
We want students to understand the importance of meeting expectations set, and, as a result
we have some guidelines around the length of the classes as well as grading.

NO DRINKS OR FOOD ALLOWED IN THE COMPTUER LAB

DRESS CODES
Shorts, extremely short skirts, low tops, low riding slacks, revealing or suggestive outfits (men
and women) are not acceptable. Jeans are acceptable, however, unclean or jeans with large
holes are not acceptable. If you are not sure, ask.

COURSE LENGTH EXPECTATIONS
We are flexible on schedule and number of days a week a student can take a course in order to
accommodate any work schedules or other conflicts. The timeframes are guidelines, and we
work with students on an individual basis for any exceptions.

Computer Technology – 15 hours
Keyboarding –20 hours
Medical – 40 hours
Accounting – 40 hours
QuickBooks – 40 hours

GRADING
Grading is based on the following criteria. All students must complete a course within the time
limit above, and obtain a 70 or above on the quiz and final. Upon meeting the above criteria, a
student is awarded a certificate for their course. Quizzes and Tests are graded for each class
using standard answer sheets for each individual course. Technology, Medical and Accounting
programs each have their own answer sheets that the teachers follow.

TUITION PAYMENTS
Individual Students: All classes are paid at the start of class.

REFUND POLICY
Any buyer may cancel this transaction any time prior to midnight of the 3rd business day after
the date of this transaction.

STUDENT CONDUCT AND CONDITIONS FOR DISMISSAL
Any student not conducting themselves in an orderly and professional manner, which includes
use of drugs and alcohol during school hours, dishonest, disrupting classes, use of profanity,
excessive tardiness, insubordination, violation of safety rules, or not abiding by the school
rules will lead to dismissal from class.

I have read these policies and agree to the terms of enrollment at the Adult Learning Center.




Signature: _________________________________             Date: _______________




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