Introduction to Cloud Computing - Sagari by jlhd32


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									   Introduction to Cloud Computing                                                                          In This Document:
There has been a huge shift in how we all view computing in recent years, with the
future laying firmly in the power of “Cloud Computing.” It is by no means a new
concept, but with modern innovations, and by utilising the latest technologies, the                         What is the Cloud
benefits are now available for everyone to share.
                                                                                                            “The Cloud can be
                                                                                                            described as a metaphor
We will help you to unders tand exactly what cloud computing comprises of, how these                        for the Internet”
benefits can not only transform your business function, but also drive down your costs.
                                                                                                            What is SaaS (Software
This new, web-based generation of computing utilises remote servers housed in                               as a Service)?

highly secure data centres for data storage and management, so organisations no                             What types of platforms
longer need to purchase and look after their IT solutions in-house.                                         does the Cloud use?

                                                                                                            Public Cloud
Background                                              What is the Cloud
For several years we have all experienced a huge        “The cloud embodies various services and            Private Cloud
shift in business which, in part due to the global      technologies, which combine to enable the
economic downturn, has hit all businesses, from         delivery of computing services over the Internet    Hybrid Cloud
the one man band, to the largest corporations           in real-time, allowing end-users instant access
very hard; resulting in these organisations having      to data and applications, from any device with
                                                        Internet access.”                                   What services can be
to closely scrutinise their costs in order to stay
competitive. It will therefore come as no surprise                                                          used in the cloud?
then that one of their biggest recurring costs is IT.   As already discussed the Cloud is not a new
                                                        concept, but one that we are all actually very      Hosted/Streamed
These organisations have had a very positive            familiar with. Since the commercial birth of        Desktops
outcome on the industry, helping pave the way           the Internet, almost everybody has at one time
for the logical shift to the cloud, by pressuring       or another used the combined resources from         Hosted Email
the major software suppliers, and allowing them         Cloud servers, whether comparing car insurance
to become ‘empowered’ – enabling them to move           quotes, or using Web Mail like Gmail or Hotmail;
                                                        the data and processing function(s) are carried     Voice Over IP
their data and processing power from old server
rooms, into purpose built secure locations which        out seamlessly to the user, regardless of
                                                        their geographical location, through groups of      Cloud Storage
deliver the latest technologies, guaranteeing
their data security, and extracting greater             interconnected computers and data resources.
computing power when its really needed; all at a                                                            Dynamic Servers
fraction of historic costs.                             “The Cloud can be described
                                                                                                            Why switch from
The commercial cloud architecture was born,             as a metaphor for the                               traditional IT to the
meaning the start of the end to the traditional IT
break fix & upgrade model that we are all used to.
                                                        Internet”                                           cloud?
                                                        As far as we are concerned there are two
This has given way to providers who have
                                                                                                            Remote Access/ Access
                                                        distinct categories associated with this Cloud
the ability to run new feature/function rich            delivery: SaaS (Software as a Service) and          from anywhere
environments super effectively , minimising the         Hosted Services (streamed). These need to be
threat of viruses, with no more physical patching       understood individually, however, just to confuse   Disaster recovery /
of insecure products, enabling very little if           matters from the offset, these two functions are    backup
any downtime to business critical applications          often combined, utilising individual parts of one
and data – how about the ability to run your            another’s processing, either to deliver a single    Should I be concerned
applications wherever you maybe in the world?           application, or an entire suite of products.        about security?
Although this in essence sounds very simplistic,        To grasp this concept is to really start
it is a far reaching and broad industry, employing      understanding the very essence of Cloud,            In Conclusion
many different technologies and architectures,          which is ‘to share,’ - using the combined
it is vital that you make an informed decision          computing resources of the most powerful            About Sagari
on any planned IT provider, as the market (like         computer platforms on the Internet, delivering
any other) has varying standards and quality of         an individual application or an entire suite –
service associated with it.                             the bottom line is that business applications
                                                        and their transactions run across platforms
We hope this document will help you to make             vastly more powerful than we would otherwise
informed choices, and give you the knowledge to         be able to employ or afford in traditional IT
ask the right questions.                                environments.

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                                                                       0844 357 7282
What is SaaS (Software                          were still located down the corridor – you
                                                can also be safe in the knowledge that
                                                                                                 ‘Cash Cow’ logic that IT has historically
                                                                                                 had, the days are numbered where we
as a Service)?                                  the support staff utilised by Sagari and         had to except these large costs, removing
                                                other premium vendors are some of the            the underlying feeling of being held to
One of the biggest buzz words in IT over        most knowledgeable and skilled available         ransom by our suppliers speaking “techno
recent years has been Cloud. This does          anywhere in the world.                           gabble” at you. The Cloud really has
not mean this is a short lived, or in anyway                                                     brought a new level of honesty, highlighting
a fad - in-fact the polar opposite is true      There are many SaaS application available,       ethical providers who are able to put the
– but as businesses strive to save money        with the number growing on a near daily          customer’s	wants	and	needs	first.	Where	
and cut costs, one of the biggest return        basis - to name just a few of the common         customers don’t have to think or worry
on investments comes from removing              applications:                                    about the support, which is all taken care of
their emphasis on local support for their                                                        in the background.
business critical applications.                      •	 Email	(web-based/hosted)	(Zimbra/
                                                   Hosted	Exchange)
                                                                                                 Another positive for customers deploying
Organisations like Sagari specialise in all           •	 CRM	(Sugar	etc.)	                       SaaS services can be that they are only
the management and support for them.                                                             paying for what they actually use, like
Not only does this remove the carbon/                 •	 HyperOffice	suite	
                                                                                                 a ‘pay-as-you-go’ service – very often
cost expensive power-cooling from server              •	 Zoho	                                   resources are only required in normal
rooms, it minimises the support costs                                                            working hours for example, this could
                                                      •	 Google	Docs.
for management of a given service. Often                                                         mean services can be switched off when
physical servers are purchased at great               •	 VoIP	(telephony)	                       not being used - different suppliers work on
                                                                                                 different charging metrics, some working
                                                                                                 on average usage, others may bill for data
                                                                                                 rates	(amounts	of	transacted	data),	others	
                                                                                                 for access times or helpdesk availability.

                                                                                                 NB It is vital that you fully understand and
                                                                                                 read the small print for any Cloud provider
                                                                                                 SLA’s and charging metrics, some have
                                                                                                 large costs for excess data rates, with small
                                                                                                 unrealistic amounts to start with.

                                                                                                 What types of platforms
                                                                                                 does the Cloud use?
                                                                                                 As already discussed, there are many
                                                                                                 different suppliers running their Cloud
                                                                                                 services on various platforms and
                                                                                                 infrastructures. Like so many descriptions
                                                                                                 & analogies we have to make when
                                                                                                 discussing this topic, many of these
                                                                                                 infrastructures are also shared are used in
                                                                                                 part	(just	to	cause	the	further	confusion).	
                                                                                                 Please don’t be put off by this, in reality this
                                                                                                 is	actually	to	your	benefit	-	which	we	will	

                                                                                                 The main types of Cloud platforms are:
expense and spend the majority of their lives   Such is the market push for hosted
under, or over utilised, with reactive rather   applications that nearly all of the existing     Public Cloud
than proactive management and support,          software providers are offering their
                                                latest	release(s)	as	hosted	(SaaS)	versions	     The	Public	Cloud	(or	external	Cloud)	is	
most often only when things go wrong.                                                            the most common variant described by
                                                now – these can either be hosted by
                                                your Cloud IT provider, or are hosted by         the press. The resources are dynamically
Once migrated to a SaaS platform,
                                                the manufacturers themselves such as             provisioned, and the architecture is leased
customers are able to securely access
                                                SugarCRM.                                        from the owners and managed via 3rd party
individual applications over the internet
                                                                                                 Cloud suppliers. The owners provide full
using a variety of connection types.
                                                Gone	are	the	days	of	the	antiquated	and	         server environments or bespoke software.
Email is a prime and business critical          expensive updates, where fortunes are
                                                charged for license/version upgrades,            Using	the	Public	Cloud(s),	cloud	providers	
example; deploying SaaS to manage one
                                                nearly always resulting in a server upgrade      are able to setup and manage scalable
of the most crucial business functions,
                                                being necessary, where potentially weeks of      environments for their clients. The
allows staff to be migrated seamlessly,
                                                requiring	an	expert	consultant(s)	on-site	to	    suppliers are completely responsible for
with no business downtime, enabling
                                                correctly setup the software up… “Sounds         the management, including security and
subsequent access to staff over the internet.
                                                familiar” ?                                      routing. Bills are produced like a utility bill,
Providing the very latest Outlook 2010 for
                                                                                                 which varies dependent on several factors
example - these browser based, or hosted
                                                The Cloud has introduced some real               e.g. how much data is moved, number of
systems are accessed securely, offering
                                                positives, with the demise of this over priced   transactions	and	CPU/RAM	utilised,	and	
the same look feel & speed as if the same

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                                                                   0844 357 7282
normally billed to customers monthly.
Similar to an electricity bill
                                                  In conclusion Public Cloud providers are
                                                  only responsible for the hardware that you
                                                                                                    Hybrid Cloud
                                                  or your Cloud supplier are using, they will       Hybrid cloud environment combine the
The	CPU,	RAM	&	Disk	space	are	all	the	            not always support the software that resides      resources from both the Public & Private
responsibility of the supplier, along with        on it and to successfully deliver a fully         Cloud, this is the most popular choice for
patching security and anti-virus. Public          streamed environment takes a great deal           large enterprises.
Clouds allow organisations to manage              of planning and skill to support. They do
anything from a single web server; to the         offer a fantastic forum to build environments     For example, a company could choose to use
delivery of a full Enterprise domain setup        quickly or deliver single applications,           a public cloud service for general computing,
(this describes a full corporate setup), built    with state of the art internet speeds and         but store its business-critical data within
using separated application servers, security     general user response times. They also            its own data centre. This may be because
servers and domain controllers necessary to       provide very attractive environment for           larger organisations are likely to have
deliver a fully streamed desktop (just like we    backup data which is utilised by allot of         already invested heavily in the infrastructure
are familiar with in corporate environments).     suppliers to ensure no loss of data and often     required to provide resources in-house.
                                                  used to backup data from Private Cloud
A Public Cloud has a great deal of advantages:    environments.                                     Private cloud (also referred to as ‘corporate’
servers are assigned for specific tasks and                                                         or ‘internal’ cloud) is a term used to denote
can be built very quickly; you are only billed    Public Cloud Providers:                           a proprietary computing architecture,
for what you use. They enable an extremely                                                          providing hosted services on private
                                                        •	 Amazon	(AWS)	EC2                         networks. This type of cloud computing is
fast architecture, with quick turn-around and
setup times - often using pre-defined images            •	 Google                                   generally used by large companies, and
for server(s), in most circumstances they                                                           allows their corporate network and data
                                                        •	 Microsoft
are already available and don’t need building                                                       centre administrators to effectively become
from scratch e.g. SBS2008 or SQL Enterprise,            •	 RackSpace                                in-house ‘service providers’ catering to
IIS etc. When servers are setup, part of their          •	 Flexiscale                               ‘customers’ within the corporation. However,
charging metric includes licensing.                                                                 it negates many of the benefits of cloud
                                                                                                    computing, as organisations still need to
NB Licensing is itself is a huge and complex      Private Cloud                                     purchase and set up and manage their own
subject, and makes charging transparent           The Private Cloud is a term which requires        clouds.
and is including in the monthly bill -            some clarification. In essence this came to
minimising the confusion in pricing from          being from large companies who owned and          Sagari work using a multi-tenanted
Microsoft etc.                                    setup there own proprietary environments,         architecture utilising Sagari’s own Microsoft
                                                  hosting only their own internal services          and	VM	environments	housed	in	the	very	
The downside is they are not the easiest          which are administered by their own staff,        best data centres in the world
to manage or administer, especially when          effectively becoming in-house service
running more than a single (SaaS) server/
instance, or application.
                                                  providers, only delivering services to their      What services can be
                                                  own corporate customers.
                                                                                                    used in the cloud?
They always require monitoring, a very clear      This obviously required vast investment to
understanding of the proprietary routing and                                                        Nearly all IT services can be delivered
                                                  setup the hardware with large investments         through the Cloud, obviously taking
security provided by the Cloud owner.             required on their internet links/connections      advantage of the distributed cloud model.
                                                  to service the global connection speeds           Some of the solutions include but are not
Your Cloud supplier is responsible for
                                                  required for different geographical locations.    limited to:
all security/backups, which is especially
complex when running and managing a fully         When trying to understand what the Cloud
streamed/hosted desktop environment with          truly delivers; these organisations quickly       Hosted/Streamed
multiple servers.                                 realised	that	their	Return	on	Investment	
                                                  would take many years to claim back from
This takes huge amounts of planning, and a
                                                  the traditional support architecture which        Hosted desktops remove the need for
methodical delivery to get everything right
                                                  they moved from, this has changed as the          traditional desktop PCs and associated
from the start; from the development stage
                                                  market recently embraced the true benefits        support in the office environment; this
thorough testing, including back-ups etc. must
                                                  of the Cloud, meaning there is now a cross        massively reduces the cost of providing
be fully verified by your supplier to guarantee
                                                  section of these vast data centres that with      the services that any business requires.
no downtime or loss of data in the future.
                                                  internal investment started to gain too much      A hosted/streamed desktop looks and
It is very important that you fully understand    capacity for their own needs, meaning these       behaves just like a regular desktop PC, but
your chosen Cloud providers backup                corporate owners were able to sub-lease           the software, including bespoke customers
and redundant policies if building your           their infrastructure for other organisations      applications are delivered via managed
environment on a Public Cloud. Other              to use. The corporate investment model was        environments, these are highly secure data
potential negatives are the increase in           always financially driven by the operational      centres, which rather than setup on their
charges where you have redundant servers,         IT costs. As soon as the market realised          own machines and servers in a Comms
these will always charging in the background      that they would not require support staff to      room, are run through data centres.
and require a clear and knowledgeable             visit staff’s machines in a break fix scenario,
                                                  and that much cheaper thin-clients could be       N.B Please ensure your potential IT provider
                                                  purchased the saving were instant and very        is capable of virtulising all your applications
Public Cloud providers also charge for any        significant.
                                                                                                    The results of delivering a fully hosted
data being moved across their environment,
                                                                                                    desktop via the internet means you can
which can also add up.

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                                                                        0844 357 7282
work from anywhere in the world, your             It also makes the recovery of data much          quickly and managed, maintained, patched
business will never feel the effects of the       easier with clearly driven software etc.         and upgraded remotely by your service
snow/bad weather again, as access will be                                                          provider. Technical support is provided
available from anywhere, using any existing       N.B You must ensure your provider enables        round the clock by reputable providers like
PC or laptop (or ultimately by Thin-Client).      encryption on all data storage                   Sagari for no extra cost, reducing the burden
All subsequent management is centrally                                                             on IT staff, this frees up staff to focus on
looked after by your IT provider, including       Dynamic Servers                                  business-critical aspects of the business
patch	management,	Anti-Virus,	backups	                                                             that aren’t IT related
and	Disaster	Recovery.		The	PC’s	become	          Dynamic	servers	have	just	started	to	realise	
far more efficient when used in this manner,      their true place in the market place. The        Cloud IT not only vastly improves flexibility,
with the option of using much cheaper thin-       conventional model of a dedicated server is      it increase efficiencies at all levels but
clients to reduce future expenditure.             fast becoming redundant. Service providers       saves vast amounts of money, and helps you
                                                  like Sagari gives its customers access to        organisation go green by markedly cutting
                                                  their resources that look and feel exactly
Hosted Email                                      like the dedicated server in their old Comms
                                                                                                   down carbon emissions. It prevents the
                                                                                                   need for large future investment and means
As more business look for a secure and            room, but that are fully scalable. Customers     that the small business is on a level playing
reliable email solution (that doesn’t cost        directly control the amount of processing        with large business – the disparity between
the earth!), they are increasingly looking at     power and space that they use, this means        resources is brought in line, this means all
hosted email platforms. Utilising the world’s     they only pay for what they use. They don’t      costs can be clearly planned for and paid
leading email platform, Sagari offers all our     pay for hardware they don’t need. Typically,     for regularly without investment that your
clients the very latest Microsoft Exchange        customers can make changes to their              business may or may not realise in the long-
environment - this enables our clients            dynamic server at any time, without the          term.
from the large to the small to experience         historic costs associated with moving from
the same benefits, offering the very latest       one server to another.                           Some of the hardware and software run
hosted Exchange.                                                                                   by Sagari would costs 100’s of thousands
                                                  N.B You must also ensure your IT provider        to afford individually, and really gives all
No more expensive investment and costly           has	the	ability	to	Virtulise	your	services	      business the chance to compete on level
infrastructure upgrades. Your business            in the first instance – Sagari can virtulise     ground.
critical Email is stored centrally on managed     almost any application no matter how old or
servers, enabling your organisation the           dependent, this provides customers seeking       Reputable	suppliers	will	offer	levels	of	
security and redundancy you thought               this service the ability to guarantee and        support normal companies could not
previously impossible. Choosing the right         ensure business critical legacy programmes       compete with, enabling 24/7 phone support,
supplier will guarantee you the fastest           are run on the latest dynamic servers giving     free training, with nearly 100t% uptime of
connectivity from any location. This allows       amazing reassurance.                             data centres.
staff to access their email, calendar, contacts
and shared files by a variety of means; all       Why switch from                                  N.B Always ask a prospective provider about
                                                                                                   reliability and guaranteed service levels –
by the latest Outlook client. Your IT provider
should also manage and support Mobile             traditional IT to the cloud?                     ensure your applications and/or services are
Device	access,	including	Blackberry	etc.                                                           always online and accessible.
                                                  The list of positives to all business
                                                  switching over to a hosted architecture
Voice Over IP                                     is nearly unquantifiable. The ‘proof really      Remote Access/ Access
VoIP	(Voice	Over	IP)	is	a	means	of	carrying	      is in the pudding ’ as some of the worlds
                                                  leading organisations realise the large
                                                                                                   from anywhere
phone calls across your digital network and
                                                  cost savings and benefits that choosing the      Cloud-based IT services let you access your
the	internet,	consider	VoIP	to	be	no	different	
                                                  correct hosted IT supplier brings to their       applications and data securely from any
to a traditional phone system with the same
                                                  organisation.                                    location via an internet connection. It’s easier
if not more functionality, handsets work
                                                                                                   to collaborate too; with both the application
exactly the same as a normal digital phone        Not only providing large savings, but            and the data stored in the cloud, multiple
attached to a PBX - but it has distinct cost      increasing	their	ROI	on	the	associated	          users can work together on the same project,
advantages!	A	hosted	VoIP	system	replaces	        to do with IT that they may not have truly       share calendars and contacts etc.
the expensive on-site phone systems, there        considered – Training for example is now
is no charge for installation and handsets                                                         A normal misconception is that if your
                                                  delivered across the network via online
and phone numbers are much cheaper, it’s                                                           internet connection is to fail, you will not
                                                  Webinars, new staff don’t wait for weeks
simple, cost-efficient and paid monthly.                                                           be able to access your critical data or
                                                  on end for a training course that’s now
                                                  delivered online, viruses and server             application. The truth is access is far easier
In most cases handset and totally plug and
                                                  downtime is a thing of the past. New             than if it were in your office for example,
play with minimal configuration.
                                                  software doesn’t need to be installed or         you can easily access from another means
                                                  upgraded on each machine etc…….                  such as your mobile device or wireless
Cloud Storage                                                                                      network, giving you more redundancy than
Cloud storage is growing in popularity,           Cloud computing offers a simple operational      you imagined. Flexibility including remote
offering many benefits and cost advantages.       expense that is easier to plan for. This stops   working is easily enabled, in truth this
Whilst saving expenditure it removes the          money being wasted on depreciating assets        happens by default, this means you will
necessary support and maintenance,                that are always under or over utilised in your   stay operational though bad weather and
working out much more cost effective              Comms room and costs a fortune to keep           generally keep staff happy and working.
than the required in-house maintenance,           cool irrelevant of how it’s being used.
management and support required.
                                                  IT solutions can be deployed extremely

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                                                                      0844 357 7282
Disaster recovery /                                and tested by experienced professionals”
                                                                                                    About Sagari
                                                   5.	Recovery—find	out	what	will	happen	to	
backup                                             data in the case of a disaster; do they offer    We	have	been	in	operation	for	over	4	years	
Recent	research	has	indicated	that	a	vast	         complete restoration and, if so, how long
majority of businesses does not have an            that would take                                  and	were	one	of	the	first	IT	companies	in	the	
adequate disaster recovery or business             6. Investigative Support—inquire whether
continuity plan should a disaster occur;                                                            UK to offer fully hosted/streamed desktops
                                                   a vendor has the ability to investigate any
research show that in most cases this would        inappropriate or illegal activity                anywhere.
bring the business to a halt.
                                                   7. Long-term viability—ask what will happen
Sagari prides itself on covering all the facets    to data if the company goes out of business;
                                                                                                    Sagari prides itself on exemplary customer
of	DR	and	Backup	as	its	core	delivery,	all	        how will data be returned and in what format
data is continually backed-up, allowing all        In general security is usually improved by       services, and offers our customers
our	customers	to	retrieve	important	files	         keeping data in one centralised location. In
from	their	desktop	or	office	environment	          high security data centres like those that       everything from streamed desktops, to
at the press of a button. On request we can        Sagari use, security is typically better than
even supply our customers with a ready-to-                                                          hosted	Email,	VoIP,	mobile	device	integration	
                                                   traditional setups.
go desktop to plug in should their business
                                                                                                    including Blackberry, whist utilising the very
be hit by an unforeseen problem.                   In Conclusion
                                                   Cloud infrastructure should allow any            best	Virtualisation	tools	to	migrate	existing	
Sagari’s	Hosted/Streamed	Desktops	primarily	
use	VDI	for	its	backend	services,	this	means	      enterprise, of any size to achieve the most
                                                                                                    software platforms. Our main data centre
you don’t have to worry about data backup          efficient	use	of	their	existing	IT	hardware	
or disaster recovery ever again, and is taken      and software investments.                        has been voted the fastest in the UK and
care of as part of the service. Files are stored
twice at different remote locations to ensure      Sagari works closely with many channel           2nd fastest in the world adhering to all the
that there’s always a copy available 24 hours      partners to provide an end-to-end solution
                                                   to any size business from the small to the       latest ISO standards with staff managing the
a day, 7 days per week.
                                                   largest corporate businesses, if a company
                                                   wishes to evaluate, plan migrations and          Infrastructure	with	Microsoft	Gold	Partner	
Should I be concerned                              move towards cloud computing, this
                                                                                                    status and a plethora of other related
about security?                                    can be done quickly and simply – Sagari
                                                   project manage everything from the single        qualifications	(available	on	request).
Security is a big concern for everybody            virtualised application, to the delivery of
considering the move of their data and             entire streamed desktop suite, always
services to the Cloud. The correct answer          communicating	clear	customer	defined	            We	host	and	manage	IT	services	for	
from any reputable provider should always          timelines and goals and objectives.
be the same “your applications and data                                                             any business, from small charities and
a safer with us, than it would be at your          As and when your business grows, your IT
own customer premise.” Sagari utilise and          needs grow with them, Sagari act and as a        education, to manufacturing and government
adhere to the very strictest policies, and host    cost effective extension to this growth and
                                                                                                    bodies;	including	the	Department	of	Work	
in some of the most secure buildings in the        your aspirations. The scalability and speed
country, fear of theft is nearly impossible,       of the deployment offered by Sagar i and our     and	Pensions	and	NHS	(N3	T1	connectivity).	
Fire - non existent, by using the correct          Cloud infrastructure means you can expand
collocation encryption and backups means a         your IT provision instantly easily meeting the   Every business is viewed by Sagari as
copy of your data can always be retrieved.         increased requirements and demands – this
                                                   works the other way, also meaning should you     individual, and unique, with differing needs
N.B Not all vendors offer the same level of        wish to scale down this can easily take place.
security, which means you must research                                                             and requirements - we always deliver with
their policies.                                    Security is typically greatly enhanced, along
                                                   with resilience, and the flexibility, and        the same exacting standards of care.
Gartner	lists	the	following	seven	security	        overall	responsiveness.	Waste	of	money	
questions:                                         through time management is minimised,            No customer is considered too large or too
                                                   allowing you to effectively do more with a
1. Privileged user access—enquire about            great deal less.                                 small, and any help we can provide at any
who has access to data and about the hiring
and management of such administrators              Moving	to	a	cloud	environment	gives	your	        level is welcome
2.	Regulatory	compliance—makes	sure	a	             organisation the ability to use the most
vendor is willing to undergo external audits       advanced technologies at a fraction of the
                                                   cost, purchasing and running cutting edge        For more information don’t hesitate to
and/or	security	certifications	
                                                   systems perceivably in-house, that you may
3.	Data	location—ask	if	a	provider	allows	for	                                                      contact our customer services dept on
                                                   never dream of affording before.
any control over the location of data
                                                                                          , or 0844 537 7282 and
4.	Data	segregation—make	sure	that	                N.B Ensure that your provider can deliver
encryption is available at all stages and that     your requirements and attains a quality of       please look at the website http://www.
these “encryption schemes were designed            service you deserve.

                                                                       For a free consultation call

                                                                       0844 357 7282

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