MBA with three years of work experience consisting of Marketing and HR profile
Experience of Consumer finance and insurance sector along with Campus
recruitment and personality development training.
Imparting knowledge to Graduate and Post graduate students on marketing and
KEY PROFESSIONAL ACHEIVEMENTS
Star CRM (March 2006) Pune Region for over achieving the targets of Personal Loans
by a huge margin.
Star CRM in July-September quarter for Insurance sales.
Won “Member Get Member” contest.
Won Debt Consolidation Champ award with 45 DC constantly in September 2006.
Won summer contest for Personal Loan targets for destination Rome.
Consistently achieved targets for Personal Loan Contest for destination Colombo and
Malaysia over a period of time.
A major contributor in branch, achieving status of “STAR BRANCH” for three
consecutive months by over achieving the targets.
University topper in Graduation course.
School Topper in HSC examination.
Passed SSC examination with distinction.
Among top 10 students in Post Graduation course.
1) Thakur College of Engineering and Technology
Training and Placement coordinator (July2008-April 2009)
Trained students of all the four years of engineering for Group discussion, personal
interviews, soft skills, personality development, Body language, Resume writing etc
Handled placement activities by coordinating with various companies and ensure that
students in their final year get job in best of the companies.
Enhance data base of companies for the institute by adding and contacting new
Visit Hr personnel from various organizations for enhancing placements.
2) Citi Financial Consumer Finance India Ltd.
Customer Relationship Manager (Dec 2005 – Sep 2007)
Managing a team of 20 direct sales agents for sourcing New borrowers
Co-coordinating with the Tele-calling agencies for lead generation
Ensuring conversion of leads to logins with in a TAT of 8 hrs
Defining the credit limit after analyzing the risk and overall profile of the customer
Ensuring fast processing of the loan to ensure complete customer satisfaction
Cross selling credit shield ,mortgage ,life insurance to the existing customers
Ensuring proper and timely completion of post disbursal processes
Organizing micro marketing activities
Managing front end delinquency by following up and collecting Non Starters
Analyzing the income trends of the delinquent customers
Refinancing of Delinquent customers for portfolio management
21 months of cross-functional experience in Business Development, Credit
Administration, Operations Management, Client Servicing and Team Management.
Managing loan portfolio in the tune of INR 7 Crores including appraising proposals,
conducting risk analysis & scrutinizing relevant documents before sanctioning loans
3) Additional Work Experience
Visiting Faculty with N.K College of Commerce and Science, subject was Strategic
management for third year students of BBI course.
Visiting Faculty with Ghanshyam Das Saraf College for B.com and MBA course
Visiting Faculty with Dalmia College for BBA and MBA course
Post Graduate Diploma in Management (MBA-(Marketing)
Indian Institute of Modern Management, Pune.
In 2006, with ~77% aggregate
Bachelor of Business Administration (Marketing & HR)
Prestige Institute of Management,Gwalior M.P.
In 2004, with 77.4% aggregate
Higher Secondary (CBSE XII)
St.Paul’s School,Gwalior M.P.
In 2001, with 81%
Senior Secondary (CBSE X)
St.Paul’s School,Gwalior M.P.
In 1999, with 83%
Received IRDA certification in 2006.
Attended Credit Boast training enhancing credit skills.
Vocational Training with J.K.Tyres Ltd, Banmore in HR Department. Duration: 3 weeks.
Worked as an accountant trainee with Sumito Dyers Private Ltd., Mumbai. Duration: 2
Summer Project with Thomas Cook Insurance services India Pvt. Ltd. Focusing on Retail
overseas travel insurance market. Duration: 8 weeks.
Winter Project with Omnitech Technologies Ltd Focusing on Corporate sales and data fine
tuning for Facilities Management Services.Duration :4 weeks
Excellent team spirit, Adaptability, Lead capability, Energy, Ambition, Quick Learner.
EXTRA CURRICULAR ACTIVITIES
Developed Marketing skills while working with C.F.I.E Delhi in Knowledge summit 2001
at Central Park, Gwalior.
Enhanced communication skills while working with Karox Technologies, Gwalior for
Participated in Prestige fortunes in Interface 2002.
Developed managerial skills while organizing star talk and Just a Minute in Interface 2002
and 2003 respectively
Wrote article for Annual College Magazine.
Participated in Cultural activities at School level.
Winner in Drishti Annual Festival 2004-2005 in post graduation.
Basic Operating Knowledge, Working knowledge of Microsoft Word, Power point, and
Name: Mansi Sureka
Date of Birth: 22nd August, 1983
Marital Status: Married
Present Address: 203,A3a,mahalaxmi vihar,vishrantwadi,pune
Phone Number: 9324396251